旅游英语Unit 5 A
陕西旅游版六年级英语上册第五单元
课题Unit5 It was here just now.课型导学案课备课人张丽颖审核人授课人学习内容陕旅版六年级英语上册Unit5学习课时第一课时学习目标1、能熟练掌握单元所学过的单词及词组。
2、能够熟练掌握be动词的一般过去时的用法。
3、能够熟练运用There be 句型的一般过去时。
重点难点1.be动词的一般过去时。
2.there be 句型的一般过去时。
学案导案预习案1、会读下面词汇并会翻译：scarf wallet sunglassesgloves warm jacket rain boots school bagheavy2.会读下面句子并知道意思。
What a heavy rain!It was here just now.Last night, they were under your bed.I’m afraid it was lost.That’s too bad!3.找出自己不会的句子和词汇及其他困惑，请教其他同学。
__________________________________________________________课前预习作业布置学习过程1.检查预习情况，完成Part A部分。
2.翻译短语，师教读短语，大家跟读Let’s learn,熟练掌握本课的重点词汇。
3.学会流利的读课文,小组互读Let’s talk.4.通过小组互助翻译整篇对话。
5.找出本课的知识点讲给自己的同桌。
6.小组共同探讨本课的知识点，派组代表讲解给大家，评出最优小组。
7.把自己找到了困惑说出来，大家帮忙解决。
8.小结自己的收获，学生谈的不全面的老师适当总结补充.结合课前学生预习情况及存在的问题加以点拨。
检测案一、按要求写单词。
1.scarf (复数)2. thousand (复数)3. glove (复数)4.boot (复数)5.heavy (反义词)二、根据提示写单词。
1.There is nothing in the (钱包)2.Lyn has a new (书包)3.It was warm (昨天)。
旅游英语第四册unit 5 Convention and Exhibition Service
A: How do you do? Mr. Grant. Welcome to our hotel. What can I do for you, Mr. Grant?
G: I’ m from the IBM Shanghai Office. Our company is going to hold an exhibition in Shanghai in the middle of December.
with the manager of P&R Dept.
G: Mr. Grant, a visitor
D: David, a P&R Dept. manager
G: Our exhibition is going to take place next Monday. I would like to talk with you about the arrangements.
We need a large hall for holding a convention, and several smaller meeting rooms for discussions.
A: We have a multi- function hall that can accommodate three hundred people at a meeting and for holding buffet or
旅游英语
考试题型Definition:5分*8(下定义)Question and answer:5分*6(简答题)Translation:30分(翻译)英译中unit2\unit7\unit12Unit1 What is tourism?1、Domestic tourism:Internal tourism plus inbound tourism(the tourism market of accommodation facilities and attractions within a coutry).2、National tourism:Internal tourism plus outbound tourism(the resident tourism market for travel agents and airlines).3、Outbound tourism:Visits by residents of a country to another country.4、Inbound tourism:Visits to a country by nonresidengts.5、Grand tour:Tour of certain cities in western Europe undertaken primarily,but not exclusively,for education and pleasure.It spanned from 16th to 19th Centuries.It includes 5W:who—British aristocracy;when—from16th to19th Centuries;where—certain cities in Western Europe;what—travel;why—for education and pleasure.6、WTO:World Tourism Organization7、Why is it difficult to come up with a definition of tourism that can be universally accepted?①In the first place,tourism is the sum of activities,services and industries that delivers a travel experience.②Secondly,it includes all providers of visitor and visitor-related services.③Thirdly,it is the entire world industry of travel,hotels,transportation,and all other components,such as promotion,marketing planning.④And finally,it is the total of tourist expenditures within the borders of a nation or a political subdivision,etc.⑤In brief,the multidimensional aspects of tourism and its interactions with other activities make it rather difficult to come up with a universally accepted definition.8、Which two elements are important for tourism to get started in Greek time?Large claustrophobic cities and the means to escape from them(transportation).9、Which two factors lead to the emergence of mass tourism?Technologically in the field of transportation;and in the existence of a critical facilitating force,entrepreneurship—in the person of Thomas Cook.Unit 2 Economic impact of tourism?1、Multiplier:A ratio used to estimate total economic effect for a variety of economic activities.2、Tourism multiplier:It refers to the benefits that other industries can get from tourism.As tourists spend money on local hotels,restaurants,transportation,handicrafts and souvenirs as well as other forms of services,the businesses will respend the money which they have received from tourists.They use the money to purchase equipment,to pay employees,to pay rent,interest and taxes,to pay supplier for goods and services.The recipient then will respend the money they have received for their expenditure .3、MPC边际消费倾向:Marginal Propensity to ConsumeUnit 3 The retail travel trade1、Familiarization trip熟悉异地观光旅游:It is a trip ,usually for a few days,organised specially for travel agency staff.For example,a group of travel agents may be invited by the owner of a hotel in York to spend one or two evenings there,sampling the accommodation and learning about the facilities on offer.The hotelkeeper hopes that the travel agents will be impressed,and will remember the hotel and recommend it to their customers.2、Business house agency商务旅行社:Some travel agencies make their living by selling their travel only to businesses,rather than members of the general public.3、How did travel agency make a living?They make their living through commissions so that the more they sell,the more commission they earn.Unit 5 Tourism attractions and facilities1、Tourist attraction旅游景点:Any facility or event which attracts visitors to a particular place.Attractions come in many forms and may be either natural or man-made.2、Living museumThe museums where actors and actresses in costumes meet the public and play the roles of characters from the past,in attempts to make the exhibits come alive for visitors. A good example of this is the Jorvik Viking Center in York.3、Hatfield houseIt is situated 20 miles north of London.The home of Cecil family,this house,dating from Jacobean times is popular with the visitors who tour the lavishly decorated state rooms.4、Which three trends concerning built attractions were prevalent in UK in the late 20th century?Please cite examples to illustrate.①One marked trend in tourism industry is that built attractions are becoming more sophisticated and exciting places to visit;②another trend is that more places are being open to the public as tourist attractions,although the original purpose for which they were built had nothing to do with tourism.For instance,some churches,temples and cathedrals all over the world have come to serve a dual function as both the places of worship and as attractions for visitors.③More recently,people become more and more interested in attractions which show them at work,or familiar objects being manufactured.For instance,in the Edinburgh Crystal factory,visitors are shown around by a guide and they see the famous Edinburgh Crystal glassware being manufactured in red-hot ovens.Unit 6 Tourism and related services1、Franchising:It refers to authorization granted to someone to sell or distribute a company’s goods or service in a certain area.2、B&B:Bed and Breakfasts.It is often a private home and includes a room to sleep in as well as breakfast.It is small business.3、Benefits of franchising to franchiser and franchisee?For franchisers:Conserve cash and expand rapidly.For franchisees:①Receive a known “name”,the knowledge,advice,and assistance of a proven operator;②Spread the costs of promotion,advertising and reservation systems.4、Benefits of B&B to its owner and travelers?B&Bs provide the best possible avenue for travelers of all ages and locations to experience firsthand the lifestyles in areas of the country previously unknown to guests.The B&Bs host can become an area’s best ambassador.Unit 7 HR issues1、Which four beliefs concerning human resource in tourism industry were commonly held,accord to researcher Choy?①Tourism generates primarily low-skilled jobs;②Tourism generates low-paying jobs;③Tourism jobs do not offer high levels of job satisfaction;④Tourism offers limited opportunities for advancement for local residents.2、Which factors concerning industrial structure result in low payment in tourism industry?①Small unit structure of the industry;②Fluctuation波动 in levels of business activity;③Cost pressures included by competition;④A reliance on vulnerable脆弱的 and so-called “marginal不重要的,少量的”workers.翻译1 Nearly 6 million Americans were employed directly in the travel industry in 1992,making the industry the second largest employment in the country,following only health service.1992年,大约有600万美国人从事于旅游业,从而使这个行业成为仅次于卫生业的第二个雇佣员工最多的产业Travel industry employment has grown 56.3 percent in the past 10 year—over twice the growth rate for all U.S. industry.在过去的10年里,旅游业的就业比例增加了56.3%--这一数字是所有美国行业同类指数的两倍还多.Travel and tourism in 1993 were once again the nation’s leading export,generating ＄75 billion in expenditures from 46 million international visitors,while the 45 million Americans traveling abroad only spent ＄53 billion,creating a ＄22 billion surplus as international visitors spent more money here than Americans spent abroad.1993年,旅行和旅游业再次成为美国的出口大户,4600万国际旅行人员消费了750亿美元;而450万在国外旅游的美国人仅花掉了530亿美元,从而创下了220亿美元的盈余.2 For most tourists the quality of their experience is reliant to a large degree on the interactions they will have with the front-line staff in the travel and tourism industry.对大多数游客而言,,旅游经历的质量在很大程度上取决于和旅游业一线员工的交往.Indeed,within an industry that is characterized by diversity and heterogeneity in terms of the purpose,size,ownership and demands of the enterprise,the only real point of the homogeneity is delivering service to customers and the need to manage people in such a way that they offer a quality service.的确,在一个以各企业的宗旨,规模,所有制和要求各不相同为特色的行业,唯一真正的共同之处就是要为顾客提供服务和管理人员,使他们提供高质量的服务.The corollary of this would be the belief that such front-line staff would therefore be sufficiently well paid,trained and motivated to offer outstanding service.由此可见,要提供出类拔萃的服务,这样的一线员工应是工资丰厚、训练有素而工作积极的.The reality,however,is that often such staff have the lowest status,are the least trained,and are the poorest paid employees of the company.然而,事实上这样的员工常是该公司中地位最低、受训最少、工资最微薄的雇员.3 An ironic situation is now developing in national parks in association with tourism.国家公园眼下正出现一种和旅游业有关的出乎意料的局面.While tourism is indeed promoted,the focus of attention is shifting towards the “protection”mandate as opposed to use.尽管旅游业的发展的确得到了促进,但关注的焦点却正在向“保护”这一需要而不是使用这一需要转移. Yet,given the rising pressures of financing many park systems,increasingly more tourism is being targeted as the preferred solution.然而,鉴于许多公园系统所面临的日益严峻的资金压力,人们越来越相信增加旅游量是这个问题首选的解决办法.Conflict over park mandates is avoided since the type of tourism now being encouraged is that classed under the labels of “sustainable”, “responsible”and “environmentally conscious”.而如今所鼓励发展的旅游业是归于“可持续的”、“负责的”、“注重环境的”这些类别之下的,这样就避免了公园的需求中存在的矛盾.In consideration of the probability that tourist interest in visiting national parks will diminish in the near future,attention must shift towards how tourism,in line with sustainability principles,is planned,developed and managed to suit national park environments.考虑到在不远的未来游客们对游览国家公园的兴趣可能会减退,必须把关注的重点转移到如何根据可持续性的原则来规划、开发和管理旅游业,以适应国家公园的环境.Unit 81、Public policyIt is “Whatever governments choose to do or not to do”.A policy is deemed a public policy not by virtue of由于 its impact on the public,but by virtue of its source.2、Tourism public policyIt is whatever governments choose to do or not to do with respect to tourism.3、Public policy is studied for primarily 3 reasons.What are they?①scientific reasons学术原因;②professional reasons职场原因;③political reasons政治原因4、Concerning academic学术的 study of public policy.How is it studied?Public policy can be viewed as a dependent variable ,or an independent variable.If policy is viewed as a dependent variable,the critical关键的 focus for inquiry调查 becomes “What socio-economic and political system characteristics operate to shape the content of policy”.If it is viewed as an independent variable,then the central question becomes what impact public policy has on society and on the political system.5、Which 4 constraints限制 are confronted遭遇 by public policy research?①The lack of consensus意见一致concerning关于 definition of fundamental基本的 concepts概念;②The lack of recognition认识 given to tourism policy-making processes决策过程 and the consequent lack of comparative data and case studies;③The lack of well-defined analytical分析的 and theoretical frameworks构架;④The limited amount of quantitative and qualitative data.Unit 111、Ecotourism生态游Low impact nature tourism which contributes to the maintenance维持 of species物种 and habitats栖息地 either directly through a contribution to conservation and indirectly by providing revenue 收入 to the local community社区 sufficient足够的for local people to value,and therefore protect,their wildlife heritage area as a source of income.2、Nature tourismEncompasses围绕all forms of tourismmass tourism群体旅游,adventure tourism,low-impact touriam,ecotourism—which use natural resources in a wild or undeveloped form—including species,habitat,landscape风景,scenery风景and salt and fresh-water features特征.Nature tourism is travel for the purpose of enjoying undeveloped natural areas or wildlife.3、What do soft dimension and hard dimension of nature tourism refer to?They were based on the physical rigor严格 of the experience and also the level of interest in natural arman and Durst suggested that scientists would in most likelihood be more dedicated than casual in their pursuit工作 of ecotourism,and that some types of ecotourists would be more willing to endure hardships艰难 than others in order to secure获得 their experiences.4、Which three elements differentiate ecotourism from other forms of nature tourism?①educative;②sustainable可持续的;③ethical道德的Unit 121、Which two documents were issued by Lanzarote conference ?①Charter 宪章 for Sustainable Tourism;②The Sustainable Tourism Plan of Action 行动纲领2、Which three research themes did papers of Lanzarote conference center on ?①tourists themselves;②the effects of tourists on destinations;③transportation.Unit 131、Leisure①Time outside of a formal employment situation;②Time over and above that devoted to necessary household chores;③Time outside sleeping,eating and personal hygiene 保健 functions;④Time at the disposal 处置 of the individual;⑤Time when an individual has the freedom to choose what to do.2、Which 6 factors might influence leisure activities ?①availability of leisure time;②income;③personal mobility 运输;④culture and demography 人口统计数据;⑤provision 供应 of facilities;⑥long-term changes in society.3、What is the relationship between leisure and tourism ?Tourism is divided into leisure tourism and business tourism.Leisure tourism includes ①holidays,②VFR(visiting friends and relative),③health and fitness,④sport,⑤education,⑥culture and religion 宗教,⑦social and spiritual 精神上的.Unit 141、Sport tourismIt falls into two categories 种类,travel to participate in 参加 sport and travel to observe sport 。
旅游英语
景点文化常识：Unit1: 1.列举北京的景点：Beijing’s best-known tourist attractions include: Tian’anmen Square, The Forbidden City ,The Great Wall, The Summer Palace, The Ming Tombs, The Temple of Heaven.2.列举西安景点：The Museum of Terra Cotta Warriors and Horses, Mausoleum of Emperor Qin Shi Huang, the Stele Forest, Big Wild Goose Pagoda, the Great Mosque, the Small Wild Goose Pagoda, the Bell Tower, Banpo Museum, Huaqing Hot Springs, E’pang Palace and old City Wall.兵马俑博物馆，秦始皇陵，碑林，大雁塔，清真寺，小雁塔，钟鼓楼，半坡遗址，华清池，阿房宫和古城墙。
Unit2: 1.列举五岳：Wuyue is the collective name given to China’s most important mountains, namely Mt. Taishan in Shandong Province, Mt.Hengshan in Shanxi Province, Mt.songshan in Henan Province and Mt.Hengshan in Hunan Province.五岳是中国五座最重要的山脉的总称，即山东的泰山、陕西的华山、山西的恒山、河南的嵩山、湖南的衡山。
2.黄山四绝：The renowned Four Wonders of Huangshan are the oddly shaped pines, grotesque rocks, sea of clouds and hot springs.著名的黄山四绝为奇松，怪石，云海，温泉。
旅游英语第一册unit 5 Going Through Customs
Unit Five Going Through Customs
Situational Dialogue
Vocabulary
Dialogue One
allowance carton complicated excess exempt partially procedure
n.
限额， 定量
all the formalities of customs clearance.
A: Anthony, a customs officer
S: Mrs. Smith, a passenger
S: Good afternoon, sir.
A: Good afternoon! Anything to declare?
S: Thanks.
大连理工大学出版社
Unit Five Going Through Customs
Situational Dialogue
Dialogue Two
A: Any contrabands? S: No. the rest is all for personal use. A: Would you mind opening this suitcase? S: Of course not, sir. See, they are just some books, small gifts... A: What’ s that? S: Ah, some apples we bought at the Beijing Airport. A: Sorry, Ms. I must confiscate them. S: But they are just for our own use in the hotel... A: You know, food and flowers are not allowed to be brought in. May I look at the gifts? S: Yes, anything wrong? A: No. but I’ m afraid you’ ll have to pay some duty on these two golden necklaces. They are all dutiable articles.
旅游服务英语课后答案
Chapter 1 At the Travel AgencyUnit 1 Tour ConsultationTask 11. How many days 2。
What kind of hotels to stay at;Task 21. sorting 2。
accommodations 3. rentals 4. regulations 5。
visasTask 31。
√2, × 3. √ 4. ×5。
×Task 41。
sightseeing 2. folders 3. vacancy 4。
admissionTask 51.Booking a tour for her company。
2. 5—star hotels3.May 11thTask 61。
establishing rapport 2. sales consultants 3. a travel agency 4。
presenting products5。
features 6. BenefitsMore for ExercisesI EFGJH IADCBII BCBBA ACBCAIII。
1。
How may I help you?2。
What holidays do you have on offer?3。
How about a week there?4. What kind of hotel would you be interested in?5. That sounds great。
Unit 2 Tour ArrangementTask 11. confirm2. national guide 3。
itinerary 4。
reasonable 5. currentTask 21。
duration 2。
travel expenses 3. location 4。
specific information5。
旅游英语
• C: My goodness! You can never see a guide not trying to get you into some store. • A: Relax, sir.___________________( 我只是提供一个购物的机会，完全不是 一定要你们买什么东西)
C:Great! We can vary our meals every day. A:____________?_______________(现 在入住手续已办妥，你们是否要回房休 息一下？我19：30 再来这里等你们，然 后谈谈明天的活动)。 B:Thank you very much. You have been so considerate.
Unit 14 Ethnic Tours • A Xinjiang Tour
An Inner Mongolia Tour
Gegentala Grassland
Xilamuren Grassland
Riding
Wresch Festival
C: I’m sorry, but I don’t see your reservation here. A:__________(我们肯定办过预订，因为 我三天前还确认过).___________(你可 以再查一下吗？或者联系销售部)？
C: Thank you. Would you please fill in these registration forms B:___________.____________(登记表 填好了。我们可以拿钥匙吗？) C: Here are the keys. Have a pleasant stay in hour hotel.
B: That’s fine with me. I like sunshine the best. What’s this place we are passing through? A:_____________(现在我们正在穿过广 州的中央商务区)。______________(这 座蓝色的摩天大楼是中信广场，它是广 州最高的建筑.)_________________ （你们的右边是中山纪念堂，屋顶的蓝色 瓦片非常醒目。）
五年级下册英语导学案-Unit 5 Have a Great Trip-人教新起点 (4)
五年级下册英语导学案-Unit 5 Have a Great Trip-人教新起点(4)学习目标1.掌握本单元所涉及的旅游主题词汇、短语和语句。
2.认识有关旅游信息传递和交流的常用语言表达。
3.练习介绍自己的旅游经历，并向他人提供旅游建议。
4.提高听说读写综合运用能力，培养英语学习兴趣。
学习内容本单元主要包括以下四个部分：1.课文阅读：学习和理解有关旅游的词汇和语言表达。
2.对话练习：练习在旅游场景中的英语交流能力。
3.语言点讲解：学习有关旅游信息传递和交流的语言表达。
4.作文练习：练习写关于旅游的日记和信件。
课文阅读Text AHave a Great Trip!Welcome to our City Travel Agency! We’ll help you plan your perfect trip. You can call us or visit our website. We have great deals for group tours, family vacations, and solo adventures.对话练习1.A: Hi, Tom. Are you going on vac ation this summer? B: Yes, I’m planning a trip to Hawaii. A: Wow, that sounds amazing. When are you leaving? B: I’m leaving next month. I’ll be gone for two weeks. A: Have you booked your flights and hotel yet? B: Yes, I have. I found some great deals onli ne. A: That’s great. Have a great trip!2.A: Excuse me. Can you tell me how to get to the train station? B: Sure. Go straight ahead for two blocks and then turn left. You’ll see the station on your right. A: Thanks. Is it far from here? B: No, it’s only a few minutes’ walk. A: That’s great. Thanks for your help!语言点讲解1. 询问旅游信息在旅游过程中，人们会需要问询相关信息。
人教高中英语必修三写作-Unit 5-旅游报告
3. If you have a chance to visit there, you will be delighted with the most beautiful scenery in...
如果您有机会参观那里，您会为……山的美丽风景而感到高兴。
4. 衔接关联词
模拟演练
假如你是李黛予，刚刚和堂妹刘倩从加拿大旅游回来，请根据 下面提示写一篇100词左右的报告，简要向同学们介绍你们的经历。
认真审题，把握题材
文体：
旅游报告
主要人称： 第一人称
主要时态： 通常用一般过去时
第一步：搜索单元词汇
1．乘火车
by train
2．风景 3．加拿大国家电视塔 4．薄雾 5．加顶travelled across Canada by train from west to east. Some of the most important and interesting things that we saw are included in this report.
重要短语和词汇∶ give s the lecture teachers ad students start from as soon as possible so that make arrangements looking forward to
给我们做讲座 师生 出发; 从…开始;出于 及早; 尽早，尽快;从速 以便;结果， 筹办;操办 期待;盼望
3．常用的结束语
1. It's time to go back but we're fascinated by the scenery and reluctant to leave. 该返程了，我们沉浸在美丽的风景中不愿离开。 2. It attracts millions of people from all over the world every year.
旅游英语Unit 5 a-b
All chefs of the Chinese kitchens, professional or in the home, strive for harmony of sight, smell, taste, texture, so that each individual dish has it's unique features highlighted; contrasted and balanced if it is a dinner of many dishes, be it 3, 6, 9 or 12. The flavors must not overpower, yet subtle enough to meet the tastes of those dining. Complex or simple dishes may be prepared quickly or much longer, but the ultimate goal is to share with the guests the play on the eaters' real and imagined visions of the dishes and its ingredients.
Once the meal is cooked, it is served all at once to the family, who eat with chopsticks and drink soup with a wide spoon. The average dinner includes a starch -- rice, noodles, bread, or pancakes -- a meat dish, vegetable, and soup, which serves as a beverage. For formal meals and banquets, there are many successive courses which are served in a strict traditional order. A further point is that over festive periods, with the play of word's phonetics, well meaning felicitous names of dishes have many people trying to guess what they are about to eat, thereby adding fun to eating.
旅游商务英语 unit5 the Mount Tai
• 在升仙坊，循盘道而上，山势越走越陡，回望山下， 常有腾身云霄之感。
• At the Immortal-Becoming Arch,the mountain becomes steeper and steeper as you go up following the winding path.
• Then if you look back at the foot of the mountain,you will feel as if you were really rising yourself into the sky.
Unit Five On-the-way Introduction
Tai Shan Mountain
Warm up英译汉
• Shandong province is located along the east coast of China,and at the lower reach of the Yellow River.To the east,it stands face to face with the Korean Peninsula [pəˈnɪnsjələ](朝鲜半岛)and Japan archipelago[ˌɑːkɪˈpeləɡəʊ](日本 群岛).
• 巍峨泰山，“高而可攀，雄而可视。松石为骨，清泉 为心，呼吸宇宙，吐纳风云” ， 既是天然的山岳公园， 又是东方历史文化的缩影。
• With pines and stones as its bones,and clear springs as its heart,breathing the universe and absorbing and pouring out wind and cloud,the Mount Tai,which is high enough to be worth climbing and imposing enough to be visiting,is not only a natural mountain park,but also an epitome[ɪˈpɪtəmi]缩影 of oriental [ˌɔːriˈentl] 东 方的 history and culture.
旅游英语Unit 5课件 清华大学出版社[优质PPT]
![旅游英语Unit 5课件 清华大学出版社[优质PPT]](https://img.taocdn.com/s3/m/ddc99989e45c3b3566ec8b6c.png)
• ——get some practical knowledge about communication service;
• ——find ways to improve your writing skills about email.
Practice Materials 实训材料
• Listening • Dialogue 1 • a. Listen to Dialogue One and decide whether each
of the following sentences is true (T) or false (F).
Dialogue 1
• b. Listen to the dialogue and answer these questions. • 1. How many types of calls are mentioned?
• Three. • 2. Do charges vary according to the operator? • Yes, they do. • 3. Which type of call did the woman make? • Collect call. • 4. What’s the number of Xu Lily? • 312-848-6253. • 5. Will Mr. Xu accept the charges? • Yes, hationService
L/O/G/O
Unit Objectives （单元目标）
• After learning this unit, you should
旅游情境英语unit 5
B. Term Matching. 1. tangible 2. imitation 3. miscellaneous 4. attribute 5. manifest 6. assortment 7. commemorative 8. applicability 9. novelty 10. exempt
doing shopping in a tour. • Upgrade the listening and speaking skill in doing shopping in a tour.
Connect
Unit 5 Shopping
Task 1 Vocabulary Look at the pictures and then work with your partners and to fill in the blanks with the right form of the words given in the box.
variety Magnificentቤተ መጻሕፍቲ ባይዱ
《旅游英语》复习题带答案Unit Five
Unit FiveListening scripts:Henan Province sits in eastern central China, which is on the plain between the Yellow River and Huai River. It covers an area of 167 000 square kilometers and has a population of 94.02 million in 2010. Located between the northern sub-tropical zone and warm temperate zone, Henan has four distinctive seasons with complicated weather conditions characterized with a hot and rainy summer. Henan is a big agricultural province. The output of crop is the most important in the whole country.Being the cultural, political, and economic center for the past 2000 years, Henan is often regarded as the birthplace of Chinese civilization. Three of China’s seven great ancient capitals are located in Henan: Anyang of the Shang Dynasty, Luoyang of nine dynasties and Kaifeng of seven dynasties. Three of ancient China’s four great inventions, the compass, paper-making and gunpowder, were made in Henan. The province numbers the first in the whole country in terms of underground cultural relics, and the second in existing cultural relics on the ground.The places of interest here are Mount Song, Mount Jigong, the White-horse Temple in Luoyang, Longmen Grottos, the Chancellor Temple in Kaifeng, Shaolin Temple in Dengfeng, Zhongyue Temple and so on. The traditional specialties are Luoyang’s Tri-colored Glazed Ceramics of the Tang Dynasty, Junci in Yuzhou, Henan embroidery in Kaifeng, Xinyang Maojian Tea and Dukang Liquor in Luoyang.Part 1 Let’s Listen!Real-time Exercises 1Ⅰ. Fill in the table accordi ng to what you’ve learnt from the passage.General Situation of Henan ProvincePosition It sits in eastern central China, which is on theplain between the Yellow River and Huai River.Area 167 000 square kilometersPopulation 94.02 million in 2010Climate Henan has distinctive four seasons withcomplicated weather conditions.Famous tourist attractions Mount Song, Mount Jigong, the White-horseTemple in Luoyang, Longmen Grottos, theChancellor Temple in Kaifeng, Shaolin Temple inDengfeng, Zhongyue TempleⅡ. Give a brief introduction to Henan Province according to what you’ve learnt.Henan Province is located in eastern central China, which is on the plain between the Yellow River and Huai River. It covers an area of 167,000 sq km. Henan lies between the northern sub-tropical zone and warm temperate zone which made it as a big agricultural province. Being the cultural, political, and economical center for the past 2000 years, Henan is often regarded as the birthplace of Chinese civilization. Henan numbers the first in the whole country in terms of underground cultural relics, and the second in existing cultural relics on the ground which has the traditional specialties including Luoyang’s Tri-colored Glazed Ceramics of the Tang Dynasty, Junciin Yuzhou, Henan embroidery in Kaifeng, Xinyang Maojian Tea and Dukang Liquor in Luoyang. There are numerous outstanding scenic spots such as h, White-horse Temple, Shaolin Temple attracting people form home and broad.Part 2 Let’s Learn!Real-time Exercises 2I. Decide whether the statements are true (T) or false (F) according to the passage.1. T2.F3.F4.F5.FII. Answer the following questions according to what you’ve learnt.Answers:1. An itinerary is a detailed schedule or a suggested route for a journey.2. Because a good itinerary encourages potential tourists to make quick choices.3. An itinerary usually consists of tour title, tour code, day-to-day activities, cities, duration, price and a descriptive account of the tour.4. For day-to-day events more specific information should be given about the cities, hotels and modes of transportation.5. A tour guide finds his itinerary is different from tour leader’s itinerary, the local guide must report it to the tour leader in time and discuss it together, and then find out the reasonable solutions. Part 3 Let’s Speak!Real-time Exercises 3 (Omitted)I. Simulated Acting.II. Simulated Writing.Part 4 Let’s Read!Real-time Exercises 4.1I. Match the architecture in Column A with their category in Column B.churches ----- Christian architecturetemple, pagoda and grotto ----- Buddhist architectureGong, Guan or An ----- Taoist architectureMosque ----- Islamic houseMiao, Gong, or Tan ----- Confucian templeII. Answer the following questions according to what you’ve learnt.1. Temples are the symbolization of the long history and rich culture of China, and are regarded as valuable art treasures. From the very beginning, temple does not refer to Buddhist temple. Official residences were called temples in ancient times. Since Han Dynasty, Buddhism has been popular in China. In order to show respect for Buddhism, Chinese people called the Buddhist architecture as temple.2. Buddhist temples include a temple, pagoda and grotto, which are called Si, Ta, and Shiku in Chinese respectively.3. Chinese temples want to express the concept of the integration of heaven and humanity.4. In most Chinese Buddhist temples, the complex buildings stand on a central axis, usually a north-south axis and east-west only acts as an exception. The main buildings are strung along this central axis. The most important and most frequently presented building inside a Buddhist temple complex are the main entrance gate, the bell and drum towers, the Hall of the Heavenly Kings, the Hall of the Grand Buddha and a pagoda. Worship in Chinese temples usually consists of making offerings to the various gods, spirits and ancestors. Worshipers generally take three or nine incense sticks and light them from an oil lamp placed beside the burner. They hold the incense sticks in both hands while bowing the head and present them as an offering to the god(s) in the temple.5. Temple culture has influenced every aspect of Chinese people's life such as astronomy, geography, architecture, painting, handwriting, sculpture, music, dancing, antiquity, temple fairs, and folk customs and so on.Real-time Exercises 4.2Ⅰ. Choose the best answer for each item according to the passage.1. A2.B3.C4.C5.CⅡ. Complete the English words according to the passage.1. established Yongping reign2. buddhist sutras3. north-south central axis4. Buddhist activity5. tiered brick pagodaPart 5 Let’s Improve!Real-time Exercises 5Ⅰ. Answer the following que stions according to what you’ve learnt.1. Chinese martial arts also referred to term Wushu and popularly as kung fu.2. Because Wu means military and shu means art, thus wushu means the art of fighting. Kung fu can also be used completely unrelated to martial arts, and refers to any individual accomplishment or skill gained through long and hard work.3. Chinese martial art is an important and unique component of Chinese cultural heritage. The basic spirit of Wushu is to cherish martial arts and upholding virtue at the same time, which has been advocated by martial arts performers from generation to generation. Being a complex art form, Wushu combines Chinese philosophy, meditation, aesthetics and physical exercise. It is definitely a highly demanding sport that trains one’s physical ability, health, willpower and mental discipline. Owing to its popularity, Chinese martial art is practiced not only by the Chinese people, but also people around the world.4. Total martial training items include Ti (kicking), Da (punching), Shuai (throwing), Na (controlling), Ji (hitting), Ci (thrusting), etc. Those fighting styles are often classified according to common traits, identified as “families”, “sects” or “schools” of martial arts. Styles which focus on qi manipulation are labeled as internal (内家拳) while others concentrate on improving muscle and fitness and are labeled external (外家拳). Geographical association, as in northern (北拳) andsouthern (南拳), is another popular method of categorization. Shaolin Sect and Wudang Sect are the two most famous sects.5. Shaolin Kung Fu can be divided into four dimensions: Form, Force, Application and Philosophy.6. Shaolin Kung Fu based on the Chan (禅), a sect of Buddhism and focus on the mind, the spirit and the body become one.7. Wudang Kung Fu emphasizes the strengthening of bones and muscles and internal cultivation, and encourages the use of softness to conquer the unyielding.8. Wushu combines Chinese philosophy, meditation, aesthetics and physical exercise.Ⅱ. Oral Presentation.Reference answer:Jackie Chan is a Hong Kong actor, action choreographer, filmmaker, comedian, director, producer, martial artist, screenwriter, entrepreneur, singer and stunt performer. In his movies, he is known for his acrobatic fighting style, comic timing, use of improvised weapons, and innovative stunts. Jackie Chan has been acting since the 1960s and has appeared in over 100 films. Chan has received stars on the Hong Kong Avenue of Stars and the Hollywood Walk of Fame.Li Lian Jie, better known by his stage name Jet Li, is a Chinese martial artist, actor, film producer, martial art champion, and international film star who was born in Beijing, and has taken up Singapore citizenship in 2009. Li as a Buddhist believes that the difficulties of everyday life can be overcome with the help of religious philosophies. He thinks that fame is not something he can control; therefore, he does not care about it. He believes that the essence of martial arts is not power or speed but inner harmony, he thinks that today’s martial art championships place greater emphasis on form than on the essence of being a martial artist. According to his views, martial a rt now lacks individuality and competitors move like machines, martial art should not be considered a race where the fastest athlete wins. He would like to see martial art as a form of art, where artists have a distinctive style.Part 6 Let’s Practice!Self-checkI. Complete the following passage according to what you’ve learnt.1. detailed2. route3. follow4. local5. day-to-day6. duration7. descriptive8. standard9. grade 10. expenseII. Complete the following dialogue according to what you’ve learnt.1. Are you free now?2. Shall we check it together and see if there is any difference between yours and mine?3. Thank you for your cooperation.4. I hope you will have a wonderful trip.III. Translate the following items into English or Chinese1. sponsor travel service2. deluxe group3. discuss itinerary4. the Cradle of Chinese Buddhism5. the integration of heaven and humanity6. 寺庙是中国悠久的历史和丰富的文化的代表，是宝贵的艺术珍品。
高中英语Unit 5 Travelling abroad知识讲解 话题语言应用——出国学习或旅游教案
话题语言应用——出国学习或旅游编稿：牛新阁审稿：王春霞语言积累交际用语1．爱好与厌恶I like/ don’t like doing / to do... 我喜欢/不喜欢做......I prefer to... 我更喜欢......（1.prefer to do/doing sth. 2. prefer sb. to do sth.3. prefer doing to doing4. prefer to do rather than do）I enjoy / love/ hate doing... 我喜欢/爱/ 厌烦做......（love/ hate接动词-ing形式表示爱好，接to do表示具体的一次）2. 可能与不可能We could/ might... 我们可能...would probably suit us. ......可能会适合我们。
It would be possible to ... 可能......It is impossible to ... 不可能......... could /would be a perfect place for us. ......对我们来说可能是正确的地方I don’t think you’d enjoy... 我想你不会喜欢......I doubt it. 我持怀疑态度。
It’s (very) possible that... 可能......It’s a possibility. 可能。
It could happen. 这事可能会发生。
It’s out of the question. 不可能It’s likely/ unlikely that ... 可能/不可能......It’s not very likely... 可能不会......(Most) Probably, ... (最) 可能......He/ She/ They will probably ... 他/她/他们可能会......话题语句（1）1．有关出国学习或旅游的词汇tourism 旅游individual travel 个人游round the world tour 环球游business/ shopping/ family/ group tour 商务/购物/家庭/团体游guide 导游tourist 游客route 路途motel 汽车旅馆travel agency/ agent 旅行社/ 旅游代理means of transportation 运输工具acmodation 住处（尤指短期使用的）local conditions and customs 当地条件和风俗brochure 小册子destination目的地，终点arrival 抵达(者) arrival date 抵达时间departure 启程，发车see off 送行check in 到达并登记check out 付账后离开board/ go on board 上船（火车，飞机）on board在船（火车，飞机）上boarding pass 登机证traveller’s cheque 旅行支票tourist/ traffic map 观光/交通地图exit/ entry/ transit visa 出境/入境/过境签证make plans 制定计划apply for a visa/ passport 申请签证/护照provide sb. with all the necessary expenses 提供所有必需的费用letter of application 申请信 application form 申请表tuition fee 学费cost of living 生活费用admission office 录取办公室o versea students office 外籍学生办公室host family接待留学生的家庭homestay 在当地居民家居住期间话题语句（2）出国学习的优缺点（Advantages/disadvantages of studying in a foreign country）Advantages (优势)：It will help us to be independent. 有助于我们独立。
旅游英语
Unit 1 Tourism and Tour GuidesLearning ObjectivesAfter studying this unit, you are supposed tounderstand different definitions of tourism as well as its key elements;familiarize yourself with the roles and responsibilities of a tour guide;learn how to achieve the professionalism as a tour guide;know some related strategies for taking Tour Guide Qualification ExaminationDefinitions of Tourism1. Tourism is a comprehensive economic undertaking and it plays a very important role in a country's economic construction.2. Tourism is a kind of foreign relations work, since it offers an effective means forperson-to-person diplomacy.3. Tourism is the practice of traveling for pleasure, a kind of cultural activity most frequently associated with rest and relaxation, sport and access to culture and nature.4. Tourism is the business of providing tours and services for tourists. It's related to businesses such as transportation, hotels and restaurants, tourist attractions and resorts, travel services and so on.5. Tourism, to individuals, refers to activities in which they acquire pleasure, relaxation or to enhance knowledge and enrich their lives.6. The tourism industry is composed of three elements: tourism resources, tourism facilities and travel services.7. Tourist attractions are the basic things that make people tourists, such as spectacular scenery or an opulent museum. Tourist facilities are conditions which open the door for local establishments to accept business from tourists. Travel services indicate the services specifically supplied for tourists, which show the ability and quality of tourist businesses. They span a pretty large range. They can be services supplied during the journey,(eg. transportation services) or the services offered in hotels or restaurants, in scenic spots or elsewhere. The services supplied by tour guides should also be counted.What is a Tour Guide?A tour guide is a person who leads tourists to scenic spots and historic attractions and introduces the history and culture of these places to them.Jobs done by Tour Guidesnavigating, communicating, interpreting, role-modeling appropriate behavior, entertaining, treating injury, ensuring safety, managing disasters etc.Five Key RolesAn Information Provider A Teacher An Entertainer A Host A Disaster ManagerUnit 2 Receiving the Guests Related Special Terms1. Major types of tourist guidestour manager/ escort 领队national guide/guide interpreter 全程导游员/全陪international receptive tourist guide 国际接待导游international tourist guide国际导游domestic tourist guide 国内导游overseas travel tourist guide 国际游导游scenic-spot guide景点导游员local guide地方导游∕地陪driver-guide司机导游员adventure guide探险导游员heritage interpreter 历史遗迹解说员escort interpreter陪同解说员Docent博物馆解说员professional tour guide职业导游员non-professional/ amateur tour guide/step on 非职业∕兼职∕临时导游员hina International Travel Service (CITS)国旅China Travel Service/ Agency (CTS/CTA)中旅China Youth Travel Service (CYTS)中青旅China Comfort Travel (CCT)中国康辉旅行社Overseas Chinese Travel Services (OCTS) 中国海外旅行社2. Types of travelgovernment delegatio n政府代表团vacational group休假团study/ survey group考察团individual group 散客团all-in/all-inclusive tour统包旅游congress tourism会议游domestic/ground inclusive tou r国内∕地面包价旅游incentive travel奖励游group package团体包价旅游3. Tour guide’s documentation＆toolsprofessional badge导游员胸卡tour guide certificate导游资格证tour banner旅行社徽旗itinerary/ schedule团队旅行计划identifying cardboard指认牌3. Steps on meeting tourists1. You should get the basic information of the group as follows:name of the travel agency,name of the liaison in charge of the group,the group code,name of the tour leader and national guide,number of tourists,names of all tour members including theirnationalities, gender, occupations, ages, religions and special requests, etc.2.Study the itinerary carefully. You should confirm details from transportation, hotels, rooms, restaurants, and meals.3.Bring all the necessary items, including tour guide certificate, professional badge, and the itinerary of the group.4.Prepare a welcome speech beforehand. The speech should be brief but full in content.4. Welcome SpeechesGood evening, ladies and gentlemen,On behalf of Beijing International TravelService and my colleagues, I would like towel come you to China and our capital city,Beijing. My name is Qian Jiang and I will be your local guide for the next several days during your stay in Beijing. Please allow me to introduce Mr. Fang, your national guide who will travel with you throughout your trip in China, and our experienced driver, Mr. Wang who has worked for the Beijing Tour Bus Company since it was established in 1998. We will do our best to make your stay in Beijing pleasant and enjoyable. I hope that your visit to our city will a memorable experience. Now, I would like to invite Mr. Fang to say a few words, Mr. Fang, please…Paris is a majestic city, a city of culture, Romance, gastronomy, design and fashion. It is also a city on the move, a city of daring. With theopening of new museums, world-class sporting events, festive and popular urban happenings, Paris is a capital that never sleeps. Whether you are a new comer or already familiar with the Paris scene, there is a vast choice awaiting you: over 1,800 classified monuments, 170 museums, 145 theaters and 380 cinemas. Some of the cultural sites of the capital are absolute “must” and among the most visited monuments in the world. Several of them have UNESCO world heritage status.Paris, however, is not just a historical city. Its riverbanks and neighborhoods, some of Which retain a village atmosphere, are an invitation to stroll and sightseeing. Paris, the eternal, City of Lights, original, modern, creative is all yours. Whether you are already “in love” with our city or here for the first time, ple ase make yourself at home.Welcome to Paris!Unit 3 A Bus Tour GuidingRelated Special TermsIntroducing the citycity proper 市区outskirt 郊区in the vicinity附近bustling city繁华都市metropolis 大都市n. (metropolitan adj.) residential area住宅区downtown商业区moat护城河municipal government市政府 (municipal adj.市政的 )continental climate大陆性气候marine climate海洋性气候highland climate高原气候license plate牌照local delicacy地方风味cuisine烹饪tour program旅游日程安排Beijing standard time北京时间land of abundance富饶之地Buddhism佛教Introducing a hoteleconomy hotel 一星级饭店somewhat comfortable hotel 二星级饭店average hotel 三星级饭店high comfort hotel四星级饭店deluxe hotel 五星级饭店commercial hotel商务酒店resort hotel 度假酒店apartment hotel公寓式酒店check in办理入住手续check out结账brochure 宣传册up-to-date facilities先进设施be of international standard符合国际标准Unit 4 Checking in at the Hotel Related Special TermsRooms：a catalog of room types single roomdouble room/ twin bed room big single roomtriple roomeconomy roomstandard room superior room standard suite deluxe room presidential suite studio room工作室multi-function room combined type roomsMeal plansEuropean plan (EP) American Plan (AP) Modified American Plan (MP) Continental Plan (CP)Front officedoorman operator information clerk reservation wake-up call（叫早）Receipt（收据、发票）key cardregistration formFood and beverage(饮料) departmentBuffet(餐室、自助餐) night barrestaurant captain(领班)executive chef(厨师长、厨师)Bartender（酒吧招待）Housekeeping departmentroom attendantChamber(房间、套间) maid(女服务员) housemanbaby cot(婴儿床)room servicesea view garden viewpool viewLaundry(洗衣服务) Shrinkable(会收缩的) Plumber(水管工) floor supervisorRecreation departmentballroombowling alley(球道)billiard room(台球)Sauna(桑拿)hairdressing/ beauty salon gym/ fitness club/health center massagefoot massagebusiness centertourist souvenir (relic 纪念品) squash courtshopping arcadeRoom reservations prior to check-inmethods of room reservations:making telephone calls,sending e-mails or faxes,sending letters by post, or visiting the hotel by personUnit 5 Itinerary Planning Related Special TermsDiscussing SchedulesdraftTentative (试验、试探）Preliminary (初步的、预备的；预试)itinerary planning (旅程、旅行计划)means of trafficabide byprivilegemutual equalityin the capacitybear the expensesuperb servicesat your requestregarding tourists as supremeActivities involvedsightseeing tripcity tourspecial interest touroptional tourethnic minority and culture tourtheme parkimperial gardenMonastery (寺院)sightseeing guide bookday-to-day eventCruise (航游，乘游船漫游)Making Tour Plans1 Travel routeThis part shows the complete travel route of the visitors' stay in China, the entry and exit port cities, time of entry into and exit from China, transportation means at each destination, duration at each destination, and major tourist2 Personal data of the visitorThis part is important for you to plan personalized service for different visitors. The information mainly includes visitors' names, gender, age, professions, religious beliefs, etc.3 Basic information of the tour groupThis part of information mainly consists of the name of the tour organizer, name and code of the tour group, number of the visitors, name of the tour leader, nationality and working language of the group, special interest and taboos, names of hotels the group is going to stay at and mode of transportation, and so on.Unit 6 Shopping during the tourQuestions1. Do you like shopping? Do you often go shopping?Yes for LadiesYes, I do. I’m really keen on/ crazy abou t shopping.I take it as my hobby, whenever I got some time off, I'd like to go shopping.I'm afraid I can't live without shopping. I feel as if addicted to it.Even window shopping.No for MenFrankly speaking, I hate it, it is so tiring, I can never understand why some ladies keep going shopping, esp. those who just keep going without buying anything (window shopping).2. What places do you often go for shopping?PLACES:shopping center, shopping mall, hypermarket(超级大卖场), local market, department store, clothing mall, emporium(商业中心), supermarket, Flea market(跳蚤市场)，junk shop(旧货店)，Art gallery(画廊)3. Do you like to buy something through the Internet?Yes, there’re many people shop on line, which is said very convenient, but I have never tried for security reasons.Yes, it is very popular among young people esp. boys, who don’t like go shopping.4. What kind of things do you often buy?Words:necessaries 必需品, books, food, office appliance办公用具, kitchen appliance厨房用具, clothing/ clothes, shoes, gift/present., The clothes shop,Fashionable ornament(时尚配饰), Special Local Products(当地特产), The jewellery store, Cosmetics store(化妆品),The Arts Sore The supermarket5. Who tend to do more shopping? Man or Woman? Why?Surely women are more tend to do shopping, especially the house wives, who know much better about what to buy.It depends on what to buy, for house, furniture, electronic products, etc normally it is man who does the shopping, while if it is for…I am not sure whether it’s true or not, but most of women do enjoy shopping. On the contrary, man would normally do something else instead.6. Describe a shopping center where you often go. KEY: (where, why)Normally, I’d like to go to …(Carrefour), from which I can buy comparatively better things with the lowest prices, and there are normally all kinds of things from daily necessaries to appliance, so that I do not have to keep walking in deferent stores. But I hate to line up for my turn to pay sometimes I have to wait for about 30ms, which drive me crazy.Hong Kong- the Shopping Paradisefree port(自由港) , import duty(进口税) , quality product(高质量产品) ,A shopping TrapShopping during the tourThe dos and don’tsThe dosTourists’ interests, requirements, purposeSuggestions, recommendationThe don’tsYou should not add extra shopping programs, extend the shopping time or take them to the shops other than the designated ones.You should not exaggerate the quality of tourism products.Best buys in ChinaBeijingCloisonne(景泰蓝), fresh water pearlsXi anreplicas of the Terracotta ArmyTang Dynasty hand painted chinaHangzhouLongjing Tea silk embroidery(刺绣)GuilinChina Southern Sea pearlsYunnanMounted(标本) butterfliesWhere to buydistrict bazaar flea market (跳蚤市场) junk shop(旧货店) art gallery(艺术画廊) ClothingWardrobe(服装、衣柜) ready-made/ ready-to-wear clothes housecoat/ dressing gown Bathrobe(睡衣) overalls blouse(罩衫) pyjamas(睡衣裤) dust coat twinset(女式两件套毛衣) Muffler(围巾)，knitted(针织的) shawl(披肩)，fur stole(毛皮披肩), girdle(腰带) ，slippers(拖鞋) sandal(凉鞋)，brooch(胸针)，headdress(头饰、头巾)MaterialsGem(宝石、珍宝)，ruby(红宝石), sapphire(蓝宝石) ambe（琥珀）Porcelain（瓷器），Satin（缎），brocade(锦缎）,Handcrafts papercraftt candle craft, Chinese paintingUnit 7 SightseeingRelated Special TermsTourismtourist trade；tourist season；off season淡季，off-peak season 淡季，off season 淡季，peak season旺季；shoulder season/period 平季，tourist spots 旅游点guide book tour brochure ，tourist attractions and resorts，remains of historic relicsstate-list famous historical and culture cities 国家级历史文化名城co-agricultural garden for tourismState-listed famous historic and cultural citiesseaside sanitarium mountain resortReligious toursTaoist temples，Buddhist nunnery mosque chapel nunnery shrinemonastery stupa(佛塔), Pilgrimage(朝圣) tourUnit 8 The Art of Managing a Tour（带团技巧）Please write a One Sentence Definition for tour guide and Leadership ：A tour guide is a person who leads tourists to scenic spots and historic attractions and introduces the history and culture of these places to them，meanwhile，the tour guide should do the jobs ranging from navigating, communicating, interpreting, role-modeling appropriate behavior, and entertaining to helping deal with loss of belongs, treating injury, ensuring safety, and managing disasters, etc.Leadership is the art of accomplishing more than the science of management.Leadership is a complex process involving three dimensions:A. the leadersB the employees / group membersC the demands of the situationDeveloping leadership skill consists of the following 6 factors.1 .Orientations (向导，引导)2 .Quality of the Tour Commentary (解说)3 .Good Timing4 .Group Awareness5 .Using Humor6. Skillsbossy(爱指挥人的). tactfully (得体的). experience, knowledge, strong leadership skills.Unit 9 Interpretation and Visitor Experiencethe following principles are helpful guidelines when you plan interpretive activities:1 Provoking thought,2 Be relevant,3 Revealing significance,4 Entertaining and organized.Unit 10 Nonverbal Messages in Tour GuidingAppear to Be ProfessionalGrooming,[打扮],Work attire[服装],Nonverbal expressions,V oice and words.Build a Likeable PersonalitySelf-confidenceOptimismDevelop a Professional AttitudeUnit 13 The Art of Tour Commentary DeliveryMaking Your Commentary CommunicableThe following aspects are of primary importance:e Appropriate Language2.Make your nonverbal expressions supportive3. Learn to listen to your audience4 Make your communication interesting and effectiveThe Skills of Tour Commentary Delivery1. Stress features of the site2. Break the tour commentary into several related parts3. Relate the sight with memories4. Use tales and legends5. Make an analogyUnit 14 Dealing with EmergenciesManaging ProblemHow to handle the loss of travel documentsWhen your tourist has lost his passport or other travel documents, you should first obtain some detailed information about the case, and try to get back the lost documents. If such effort has been futile, you have to take the following:If the visitor is an international tourist, you should report the case to your travel agency and geta supporting document to confirm the loss. Then the visitor can report to the local Public Security Bureau and gain another supporting document. Next you help the visitor apply to his country's embassy or general consulate to China for a new one.How to handle the loss of personal belongingsIf a tourist has lost his wallet or other things on the trip, first you should be empathetic and comfort the visitor. Then you ask him detailed information and report the case to the Public Security Bureau. Next, you report the case to your travel agency for advice and assistance.How to handle lost luggageFor a tourist, probably the most intolerable inconvenience is having his luggage lost or damaged on a trip. When it should occur, there are some steps you can follow to remedy it. First, contact the luggage man to check whether he has sent it to any other room. If not so, you get in touch with the luggage transport department of your travel agency, and find out how many tour groups they have handled at the time the visitor's group arrived, and where other groups are staying, in case the visitor's luggage has been delivered to the wrong hotel.If the lost luggage cannot be retrieved within the precinct of the city, you can go on to contact the hotel, travel agency, and airport whose service this tour group has used at the previous destination, and seek their assistance in search of the luggage.When a Tourist Gets lostIf one of your group members gets lost on the tour, you may solve the problem this way. First, you inquire of other members and local people for clues. Next, you may turn to the local police station or tourism administration authority for assistance. If useless, you can also call the hotel front ofice and floor service desk to inquire if the tourist has returned to the hotel.How to Deal with a Traffice AccidentTraffic accidents usually occur during rush hour and under unfavorable weather conditions. When in such type of setting, you should be steady and calm first, and take immediate measures to rescue the wounded tourist. After that you report the case to the travel agency executive, and listen to his advice and instructions.When a Tourist is Seriously IllIn case a tourist in the group suddenly falls seriously ill, you should take the following steps. First, send the patient to the nearest hospital immediately. On board a plane, a train, or a ship, you may ask doctors from the passengers for help.If a tourist's life is in danger while with no relatives on his trip, you need to follow suggestions made by doctors and the tour leader, and urge the tour leader to notify the patient's relatives to come to the city.The Sudden Death of a TouristAt the sudden death of a tourist, you should calm down first, and then take immediate measures. If the death happens in a hotel, you should send for the hotel manager, security staff and doctors to examine the deceased and report the case to the travel authority.If a tourist suddenly dies on a trip, you should report it to the travel service executive and ask for his advice. Then you notify the deceased's relatives. After that, you ask the doctors to prepare an emergency treatment report and a certificate of death in duplicate for the tour leader, and the travel service authority.【概括总结】Unit 16Learning ObjectivesAfter studying this unit, you are supposed to:1.be familiar with preparations for the visitors’ departure;2.be clear about your responsibilities during the visit ors’ departure3.identify the formalities of seeing the visitors off at the airport4.be skillful at farewell speech deliverySection A General remarks on a farewell speechBidding farewell to visitors is the last important section of your responsibilities. A mere farewell speech might be easy to make, but it is far from enough for the farewell. As the local guide, you should try your best to make proper preparations and help the visitors wrap up their visit smoothly. Generally, a farewell involves the following steps.Making Necessary PreparationsConfirmation and double-check of the ticketsYou should remember to double check, usually one day ahead of the visitors’departure, or let the tour leader and visitors themselves check their departure arrangement.Decision on time of departure from the hotel and the last mealProper arrangement for the departure time from the hotel will allow visitors ample time to get everything ready. The arrangement should be based on the following elements:Departure details of the visitors;Suggestions from the tour leader and the national guide;Traffic conditions and weather conditions;Experience of the driver and yourself.Relavant documents preparedIn most cases, you should not keep the travel documents of the visitors. They should be reserved to the visitors or the tour leader once they are used. Remember to check your own personal belongings to see if you have kept anything belonging to the visitors.From the Hotel to the AirportLuggage CollectionBefore the tour group leaves the hotel, you should take the responsibility of handing luggage over to the porter of the hotel. All the luggage of the visitors should be collected first. The you should work with the national guide and the tour leader to see how many pieces of luggage there are, and make sure each piece is well packed and remain intact.Check-out from the hotelA tour group is supposed to check out from the hotel prior to 12:00 at noon. You should assist the visitors to finish this process at the front desk. If the check-out is made after 12:00 but before 18:00, half day's room rate should be charged from the visitors.Getting onto the busAfter evrything is settled in the hotel, it is time to get onto the bus. Don't forget to remind the visitors to check if anything has been forgotten in the guest rooms. You should make sure that everyone in the group is with the others before you leave the hotel.Bidding farewell speechRemember that you are on the bus at the moment. And this is only one of the occasions when a farewell speech, either formal or informal, can be delivered. The farewell speech on the bus may cover a brief comment about sites tourists have visited. Or it can be a review about the visitors' travel in the previous few days. It is wise to repeat the most significant elements of the tourist attractions in your city briefly, which will surely deepen their impression, and then make them feel it worthwhile to have visited your place.Departure at the airportYou must make sure enough time is spared for the visitors' formalities at the airport. After the group arrives at the airport, remind the visitors to take everything necessary with them when they get off the bus.Section B Farewell SpeechThe general content of a farewell speech might include the following points:Show your appreciation for the visitors' cooperation during your service;Briefly review their visit, and bring them back to the greatest moments of the tour;Make sincere for any inconveniences or problems that have been caused by the fault of your service during the stay;Welcome any of the visitors' suggestions and advice for the improvement of your service;Make a brief introduction to the next destination of their travel;Expressyour regards for their families and friends if they are homebound;Express your warm wishes for their coming journey.A Formal Farewell Speech at a Grand Farewell BanquetRespected Dr. David Stephenson, Vice president of Institute of International Education, and ladies and gentlemen, Your 7-day research after the annual international educational cooperation conference is coming to an end by tomorrow, and you are leave China very soon. During your stay in Beijing, I was entrusted by CITS to take the responsibility of providing you with necessary tour guiding service. At this moment, I would like to say a few words on behalf of CITS. In the first four days while I was with you, we visited some universities, some research institutes and government organizations. We have attended a couple of forums and conferences. I was deeply impressed and moved by your zest and devotion to the cooperation on higher education exchange between our two nations. We feel very lucky and honored to have such cooperative partners as you are. In theremaining three days, we visited some famous tourist attractions in Beijing. I found ever delegation member was very cooperative, and willing to offer us his or her understanding. I felt very pleased to have been with you during your visit. Once again, I would like to express our appreciation ofyour coming to China and your cooperation during your stay.There we want to thank you for your friendship. For those whom you have talked to but are not able to come here to bid farewell, I'd like to express their gratitude.During your visit to the different Organizations and institutes, you have conducted so many warm conversations with the people from all backgrounds, from government officials to students. Your comments and suggestions are so valuable for the development of our educational exchange in the future.Lastly, we sincerely hope that you will get the chance to come back to China in the nearfuture. As you may have noticed, China is developing at such a rapid speed, I am surethat when you come back again, you will feel amazed at your new discoveries. China is such a large country, and Chinese people are hospitable people. We hold that:“It is great delight to have friends afar.”Since our friendship has just started to grow here, isn’t it a great joy for us to receive you as guests again?When you arrive home, please kindly give our regards to your families and friends.Now ladies and gentlemen, please raise your glasses and join me in a toast:To the further cooperation and friendship between our two nations;To the mutual benefit of our educational cooperation;To the health of Dr. David Stephenson;To the health of our distinguished guestsand everyone present here tonight.Cheers!Thank you very much.An Informal Farewell Speech to a Tour GroupLadies and gentlemen,Your visit to our ancient and dynamic city of Chengdu has come to a close. It has been such a pleasure for me to have stayed with you in the last few days and have served as your local guide. You were very cooperative and friendly and that has made my job a lot easier. I hope you have enjoyed the time we spent together as immensely as I do. We hope that your experience here has left you sweet memories. Please forgive us if there have been any drawbacks in out work and please feel free to give us your kind criticism and suggestions. We hope to offer you better service whenyou visit us next time. We look forward to seeing you very soon in the future. Thank you very much for coming to our city and using our service.Wish you s pleasant journey to Guilin.Goodbye!An Informal Farewell Speech on the Bus to the AirportDear friends,We are soon arriving at the airport. I t is a pity that we have been caught in such a traffic jam due to such bad weather conditions. After we arrive at the airport we will be busy with your check-in and other formalities and the departure hall has recently been crowded with tourists. We willpossibly have no chance to say goodbye to each other. Now let me take the time toexpress our thanks to you for your visit to our city.I felt very pleased to have been working with you as your local guide this time. I would like to thank you for your understanding and assistance in settling problems the other day. It was very precious for me to learn how to keep calm at the presence of difficulties. We felt glad that you have chosen Guangzhou, a modern and well developed city as your last stop in China. We hope that your brief stay here has left you a favorable impression of China and its development.Now would you please do me a favor and fill out these service quality evaluation forms? Please make ticks in items you choose and write down your kind suggestions for our。
unit 5(新)《新编旅游英语》PPT课件
destine
v. 注定, 预定
空闲, 闲暇
• Text B • Planned Play Environments
Word and Expressions
ethic
n. 道德规范, 伦理
religious codes
宗教准则
dominant
adj. 有统治权的, 占优势的
• Practical Writing: Invitation Card Writing
• Practical Writing: Invitation Card Writing
• Text B • Planned Play Environments
Notes Vauxhall Gardens in England沃克斯豪尔花 园：英国伦敦17世纪到19世纪的公共娱乐场， 位于泰晤士河旁，也被称作新泉花园，现名 为“泉园”。 Disneyland 迪斯尼乐园
• Text B
potential
adj.
prestige
n.
precipitate
v.
reinforce
v.
perception
n.
highlight
v.
interfacing
n.
interdependence n.
可能的 威望 使沉淀 加强 看法 强调 相互作用 相互依赖
• Text A • Hospitality Resources
• Text A
• Hospitality Resources
Notes
The individual who does not believe in the work being done will display a negative attitude that will be reflected in poor service toward the guest. 那个连自己从事的工作都不 信任的人，会以消极的态度对待工作，这种态 度在服务客人的时候表现为低劣的质量。
新职业英语旅游英语Unit 5
旅游 Unit 5 Sightseeing 英语
Reading A
Tour operators generally understand the need for sustainable tourism but sometimes they simply cannot control the amount of human traffic that comes their way. During peak seasons, many destinations are filled beyond their cato the environment is inevitable. More often than not, the environmental losses are so great that it would take years of careful management for the area to recover. In some cases, loss of flora and fauna is so complete that recovery is impossible and species are lost to the world forever.
Reading A
sustainable
a. able to continue without causing damage to the environment
e.g.,
1. This pace of recovery is definitely not sustainable.
2. Sustainable growth and development therefore requires peace, security and stability.
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I. Oral Practice B: In the directory you can find telephone numbers and information about room service, our restaurants, and coffee bars and various shops. We have three restaurants, all on the second floor, and the coffee shops are in the lobby. There are also shops and boutiques here near the hotel, so you can do some shopping. G: That's good to know. Thank you very much. B: Now, there's also a hairdresser and a newsstand on the right of the lobby. G: Okay. What time is hot water available for a shower? B: It's available 24 hours, madam. And the laundry bag is just behind the bathroom door. If you need a taxi or an airport limo, you can call our bell captain. We also have tickets to the theater and sporting events. G: Right. I see. Well, actually, there's only one thing I need to know. When is room service available?
I. Oral Practice A: Well, we've got the Park Hotel, which is $ 150 a night and there're some vacancies at the Skyline Hotel, which is $ 120 a night. Which hotel do you prefer? B: Is there any business center? A: Yes, of course, sir. You see, the Skyline is near the airport, which is good if you have to catch an early flight. And the Park is in downtown, which is, you know, near restaurants, night clubs and shows and things like that. Oh, what time is your flight out? B: It won't go till mid-day. I think I'll go to the Park actually. I can see shows tonight. A: OK, shall I make a reservation for you tonight? B: Thank you. It is most kind of you. A: Right, so, let me just get the details now. That's a single room for tonight and your name, please? B: Smith. Frank Smith.
2. A: B: A: B:
At the Information Desk Good afternoon, sir. What can I do for you? I'd like to reserve a hotel room here. Can you do me a favor? With pleasure. How long will be that for? Just one night.
I. Oral Practice 1. Checking on Hotel Facilities ( A bellboy is taking a hotel guest to her room. B: Bellboy; G: Guest ) B: Here's your room, ma'am. Um ... after you. G: Thank you. Oh, it's a nice large room! B: Oh, yes, all the rooms here are quite large, and the rooms on this side of the building have a lovely view. Shall I open the drapes for you? G: Oh yes, please. Oh ... this is beautiful! B: Yes, it is. Now, madam, there is the directory next to your telephone and you'll find information about the facilities and services at the hotel. Um, there's the TV across the room in the corner, and our weekly TV Guide as well as the remote control are near the reading lamp on the bedside table. G: I see. Thank you.
2 The commercial hotel directs its appeal primarily to the individual traveling for business reasons, although most commercial hotels do have some permanent guests. Commercial hotels now typically rely on executives and engineers and more and more on the individual traveling for pleasure. The past few years have even seen a very active commercial hotel campaign for family business.
III. Text
Classification of Hotel
1 There are four major classifications of American hotels today: (1) the commercial or transient hotel; (2) the resort hotel; (3) the residential hotel, and (4) the motel－motor hotel. Among the 22,000 hotels approximately 75 percent are commercial, 16 percent are resort, and 9 percent are residential. There are approximately 61,500 motels ander there, on your left.
B: Ah, it is quite convenient. Many thanks. A: You are welcome.
II. Pre-reading Questions
Please read the passage before answering the prereading questions, and then you will know more about the text below.
I. Oral Practice B: Oh, it is available twenty-four hours a day here. G: Oh, good. Thank you very much. B: It's a pleasure. Now, we have a revolving cocktail lounge on the top floor and, uh, a large swimming pool and sauna in the basement. G: I see. Well, thank you so much. I think I'll be fine. Um, now take this, just a little something for your trouble. B: Oh, thank you! I hope you'll have a pleasant stay here. G: Thank you. I do, too.
Unit Five
Text A
Classification of Hotel
I. Oral Practice II. Pre-reading Questions of Text A III. Text A New words Useful expressions IV. Exercises 1. Go over each of the following sentences carefully and select the answer that is closest in meaning to the underlined word. 2. Fill in each blank with one word in the box you think best fit. V. Chinese version of Text A VI. Notes