学英语-hotel
酒店常用英语Hotel English Words
Hotel EnglishRoom Configuration房型Sections & Position部门&职位RMS Rooms Division房务部Deluxe Room豪华房DOR director of rooms房务总监DKS deluxe king smoking豪华大床吸烟房DKN deluxe king non-smoking豪华大床非吸烟房DTS deluxe twin smoking豪华双床吸烟房FO Front Office前厅部HSKP Housekeeping管家部DTN deluxe twin non-smoking豪华双床非吸烟房FD front desk前台LDY laundry洗衣房Superior Deluxe Room高级豪华房GSS guest services宾客服务中心linen布草房SKS superior king smoking高级豪华大床吸烟房EC executive club行政楼层uniform制服房SKN superior king non-smoking高级豪华大床非吸烟房CON concierge礼宾司executive housekeeper行政管家STS superior twin smoking高级豪华双床吸烟房BC business center商务中心RA floor / room attendant楼层服务员STN superior twin non-smoking高级豪华双床非吸烟房FOM front office manager前厅经理PA public attendant公区服务员GSM guest service manage客务服务经理supervisor主管Executive Floor Room行政楼层房GSA guest service agent前台接待SL shiftleader主管EKS executive king smoking行政大床吸烟房bell boy行李生captain领班EKN executive king non-smoking行政大床非吸烟房doorman门僮coordinator文员ETS executive twin smoking行政双床吸烟房doorgirl女门僮/司阍ETN executive twin non-smoking行政双床非吸烟房driver司机room status房态VD vacant dirty脏房Junior Suite普通套房Other Dept. 其他部门IP inspect干净房JSS junior suite smoking普通吸烟套房VC vacant clean干净房JSN junior suite non-smoking普通非吸烟套房HR human resource人力资源部occupied占用房F&B food and beverage餐饮部OD occupied dirty在住脏房Execuitve Suite行政套房SALES sales and marketing 市场销售部OC occupied clean在住清洁房ESS execuitve suite smoking行政吸烟套房PR public relation公关部OV occupied vacant在住空房ESN executive suite non-smoking行政非吸烟套房SEC security保安部sleep out外宿AMB ambassador suite大使套房purchase采购部PMS premier suite总理套房FIN financial财务部PRS presidential suite总统套房ENG engineering/ techenical工程部kitchen厨房canteen员工厨房GM general managerMOD manager on duty1/1。
(导游领队常用英语)Lesson2Hotel
room service
2. background knowledge:
Types and contents of western breakfast: Types : • American breakfast美式早餐 • Continental breakfast 欧式早餐 • Buffet breakfast 自助早餐
(A: Receptionist B: Tour Leader)
A: Good evening, Front Office. May I help you? B: Good evening. I’m the tour leader Wang Qing from room 302. We have one extra
breakfast, white coffee with two sugars. Is that right? G:exactly R:Your order will be ready soon, thank you for calling.
Dialogue 5
Additional Bed and Daily Items加床及日用品
China Travel Service. I’d like to have a wake-up call. • A; May I have your name and room number, please? • B: Bill, Room 315. Would you please give us a morning call at 6:45
Step 2 Dialogues
Dialogue 1
1.Check-in in the hotel 酒店入住
• (A: receptionist B: Tour leader)
UNIT-1酒店英语口语
Hotel English 酒店英语视听说
Video I
At the Gate
When a guest arrives at the hotel, the bellman greets her.
Hotel English 酒店英语视听说
Video I
1
At the Gate
Decide true (T) or false (F).
Video II
1
In the Lobby
Fill in the blanks with the missing words.
Clerk: How are you today, Mr. Johns?
Fine, thanks. Guest: _____________________.
Clerk: This is our manager, Mrs. Li.
1. The bellman greets the guest in the evening.
2. The bellman is very polite to the guest.
( F )
( T )
3. The guest has four pieces of luggage with her. ( F )
After you, please. Bellman: _________________________.
Guest: Thank you. Please enjoy your stay. Bellman: ______________________________________ .
Hotel English 酒店英语视听说
Hotel English 酒店英语视听说
英语语法与词汇详解Hotel
英语语法与词汇详解Hotel当我们行程有变或晚点时,如何与酒店沟通预定的房间?①如果想保留预订的房间,可以说:I'll arrive late, but please keep my reservation.[我会晚到,但请保留我的预订。
]②如果想取消预订房间,可以说:I'd like to cancel a reservation, for my travel schedule has been changed.[我想取消已经预订的房间,因为我的出行计划有所改变。
]42) 当我们到达酒店时,需要怎样做?①到达酒店后,我们可以出示护照或报上姓名。
Hi, my name is CaiHua. I have a reservation.[你好,我的名字是才华。
我有预订房间。
]对方一般会说:Just one moment, please. Let me check for you.[稍等一下,我为您查一下。
]②如果是现场办理住宿,则说:I didn't make a reservation.[我之前没有预订。
]43) 如何询问对方是否有自己想要的房间?Do you have a single room?[请问有单人间吗?]小提醒:①酒店房间类型有:double room[一张双人床的房间];twin room[两张单人床的房间];family room[家庭房];suite[套间];business room[商务房间]。
②欧美床的尺寸一般是以英寸为单位的,折合成厘米约等于如下:King Size: 80*76 [英寸]=203*193 [厘米];Queen Size: 80*60 [英寸]=203*152 [厘米];Double Size: 74*54 [英寸]=188*137 [厘米];Twin Size: 74*39 [英寸]=188*99 [厘米];44) 对于房间位置的选择,该如何表达?①I'd like a quiet room.[我需要一间安静一点的房间。
英语口语会话:IntheHotel在旅馆
英语口语会话:IntheHotel在旅馆英语口语会话: In the Hotel在旅馆出国旅游住旅馆或酒店是必须要的,那么关于酒店方面的英语口语大家知道怎么表达吗?下面是yjbys网店铺提供给大家关于英语口语会话: In the Hotel在旅馆,希望对大家的口语有所帮助。
In the Hotel在旅馆Fill out the form,please请填表格Would you please complete the registration form?请填一下这张登记表,好吗?Sir,Would you please fill in this form?先生,您能填一下这张表吗?Could you please sign here?您在这儿签名好吗?Checking out materials查看资料Do you have confirmation note,sir?先生,您有定房的确认票吗?Can I have your note,sir?先生,我可以看一下您的便条吗?Can I have your hotel voucher,please?请让我看一下您的住房凭证,好吗?Carrying baggage for travelers替客人提行李May I help you with your luggsge,sir?先生,我帮您提行李,好吗?Just a moment,please.I'll get the trolley/cart.请等一下,我去拿手推车。
Please leave it to me.I'll take it for you.请把它交给我,我来帮您拿。
paying付款How would you like to make payment?您打算怎样付款?How would you like to settle your bill/account?您打算如何支付您的账单/结账?Giving keys to guests交钥匙给客人Here is your room key,sir.先生,这是您的房间钥匙。
英语酒店知识点归纳
英语酒店知识点归纳在如今的全球化时代,英语逐渐成为了一门重要的工作语言。
对于酒店行业从业者来说,掌握英语酒店知识点是非常必要的。
本文将详细介绍英语酒店知识点,包括酒店的各个部门、常用的英语词汇和短语、酒店服务流程以及与客人的日常交流。
一、酒店的各个部门1. 前台部门:负责接待客人、办理入住和退房手续、提供信息等工作。
2. 餐饮部门:包括餐厅、咖啡厅、酒吧等,负责提供给客人餐饮服务。
3. 客房部门:负责客房的日常清洁、整理和维护工作。
4. 销售部门:负责酒店的市场推广和销售工作。
5. 行政部门:负责酒店的行政管理和协调各个部门的工作。
6. 人力资源部门:负责招聘、培训和管理酒店员工。
7. 财务部门:负责酒店的财务管理和会计工作。
8. 宴会部门:负责安排和组织各类宴会活动。
二、常用的英语词汇和短语1. 酒店设施(Hotel Facilities):- Reception desk:接待台- Lobby:大堂- Restaurant:餐厅- Bar:酒吧- Swimming pool:游泳池- Gym:健身房- Conference room:会议室- Business center:商务中心2. 房间类型(Room Types):- Single room:单人间- Double room:双人间- Twin room:双床间- Suite:套房- Deluxe room:豪华间- Connecting room:相连房间3. 预订与入住(Reservation and Check-in):- Make a reservation:预订- Check-in:办理入住手续- Reservation confirmation:预订确认- Room key:房卡- Credit card authorization form:信用卡授权表格- Check-in time:入住时间- Check-out time:退房时间4. 餐饮(Dining):- Table reservation:订餐位- Menu:菜单- Specials of the day:特色菜- Waiter/waitress:服务员/女服务员- Order food:点菜- Bill/check:账单- Tip:小费5. 客房服务(Room Service):- Housekeeping:客房服务- Clean the room:打扫房间- Towels and toiletries:毛巾和洗浴用品- Room service menu:客房服务菜单- Wake-up call:叫醒服务- Do not disturb sign:请勿打扰标志三、酒店服务流程1. 接待客人(Greeting Guests):- Welcome to our hotel! How may I assist you?:欢迎来到我们酒店!我能帮您什么? - Can I help with your luggage?:我可以帮您搬行李吗?- Here is your room key. Enjoy your stay!:这是您的房卡。
(导游领队常用英语)Lesson2Hotel
Step 2 Dialogues
Dialogue 1
1.Check-in in the hotel 酒店入住
• (A: receptionist B: Tour leader)
• A: Good afternoon! What can I do for you? • B: Good afternoon! I am Li lei, tour guide of China International Travel
领队常用英语
Lesson 2 Hotel
Lesson 2 Hotel
➢ Teaching objectives:
➢ To know the basic services in the hotel as an outbound
tour leader
➢ To master English forms and vocabulary commonly used in hotel services
room service
2. background knowledge:
Types and contents of western breakfast: Types : • American breakfast美式早餐 • Continental breakfast 欧式早餐 • Buffet breakfast 自助早餐
➢ To cultivate main abilities to serve the guests with professional competence as an ourbound tour leader
2. background knowledge:
• Hotel reservation
英语作文 介绍酒店
英语作文介绍酒店Hotel IntroductionWelcome to our hotel! Our hotel is a luxurious and comfortable accommodation option located in a prime location. We strive to provide top-notch services and amenities to ensure a memorable stay for our guests. Let me take you through a detailed introduction of our hotel.Location:Our hotel is situated in the heart of the city, surrounded by bustling commercial areas and popular tourist attractions. It offers convenient access to public transportation, making it easy for guests to explore the city. Additionally, the hotel's vicinity is known for its vibrant nightlife, shopping centers, and restaurants, providing ample entertainment options for our guests.Accommodation:Our hotel boasts a wide range of accommodation options, catering to the diverse needs of our guests. From spacious and elegant suites to cozy and comfortable rooms, we have something to suit every preference and budget. Each room is tastefully decorated and equipped with modern amenities such asflat-screen TVs, mini-fridges, and high-speed internet access.Dining:We take pride in our exceptional dining options that cater to various culinary preferences. Our hotel features a fine dining restaurant that serves exquisite international cuisine prepared by our talented chefs. Guests can also savor local delicacies at our specialty restaurant, which offers a unique culinary experience. For those looking for a more relaxed ambiance, our café provides a cozy setting to enjoy a cup of freshly brewed coffee or indulge in a delicious pastry.Facilities and Services:Our hotel is equipped with a range of facilities and services to ensure a comfortable and convenient stay for our guests. We have a fully equipped fitness center, allowing guests to maintain their wellness routine while traveling. Our business center provides a conducive environment for meetings and conferences, equipped with state-of-the-art technology and professional staff to assist with any requirements. Additionally, our concierge team is available 24/7 to assist with travel arrangements, ticket bookings, and any other inquiries guests may have.Hospitality:At our hotel, we prioritize the comfort and satisfaction of our guests. Our dedicated and friendly staff members are always ready to provide personalized services and assist with any requests. Whether it's arranging a special surprise for a loved one or providing recommendations for local attractions, our team goes above and beyond to ensure a memorable experience for our guests.中文翻译:酒店介绍欢迎光临我们的酒店!我们的酒店位于一个优越的地理位置,是一家豪华而舒适的住宿选择。
酒店用英语怎么说
酒店用英语怎么说酒店一般来说就是通过出售客房、餐饮及综合服务设施向客人提供服务,从而获得经济收益的场所。
当我们出门旅游时,选择一家合适的酒店住宿十分重要,那么你想知道酒店用英语怎么说吗?下面店铺为大家带来酒店的英语说法,欢迎大家学习!hotel英 [həuˈtel] 美 [hoˈtɛl]tavern英 [ˈtævən] 美 [ˈtævərn]四季酒店 Four Seasons Hotel喜来登酒店 Sheraton Hotels新罗酒店 Shilla Hotel度假酒店 resort hotels广场酒店 Plaza Hotel我们逐一光顾了城里所有的酒店。
We did/went the rounds of all the pubs in town.小酒店里净是身穿花呢衣服的农民。
The pub was full of tweedy farmers.他们到酒店喝酒去了。
They've gone down/round to the pub for a drink.走进酒店的那个老头子已经90岁了。
That (old) gaffer going into the pub is 90 years old.附近没有酒店,至少据我所知没有。
There's no pub round here, leastways not that I know of.侍者正在介绍这家酒店。
The server is introducing the pub.这个酒店比那个酒店要好得多。
This hotel is much nicer than that one.酒店不仅在早餐的时间为大家带来自产的蜂蜜而且酒店把自产的蜂蜜作为礼品赠送。
The hotel gives honey out as gifts and serves it at breakfast.是美国人创造了大型酒店,同时也创造了酒店业的标准。
旅游英语 介绍酒店
旅游英语介绍酒店英文回答:Hotel Introduction.A hotel is a building that provides lodging for travelers. Hotels can range in size from small, family-run establishments to large, international chains. They offer a variety of services, including accommodations, food and beverage, and recreational activities.Types of Hotels.There are many different types of hotels, each with its own unique set of features and amenities. Some of the most common types of hotels include:Budget hotels: These hotels offer basic accommodations at a low price. They typically have small rooms withlimited amenities.Mid-range hotels: These hotels offer a more comfortable stay than budget hotels, with larger rooms and more amenities. They may also offer features such as free Wi-Fi and breakfast.Luxury hotels: These hotels offer the highest level of comfort and service. They typically have large rooms with luxurious amenities, such as marble bathrooms and king-sized beds. They may also offer a variety of amenities, such as spas, swimming pools, and fine dining restaurants.Hotel Services.Hotels offer a variety of services to make your stay more comfortable and enjoyable. Some of the most common hotel services include:Accommodations: Hotels offer a variety of room types to choose from, including standard rooms, suites, and villas.Food and beverage: Hotels typically offer a variety of dining options, including restaurants, bars, and room service.Recreational activities: Many hotels offerrecreational activities, such as swimming pools, fitness centers, and spas.Business services: Some hotels offer business services, such as meeting rooms, business centers, and Wi-Fi.Choosing a Hotel.When choosing a hotel, there are a few things youshould consider:Location: The location of the hotel is important. You want to choose a hotel that is convenient to yourdestination and activities.Budget: The cost of the hotel is another important consideration. You need to choose a hotel that fits yourbudget.Amenities: The amenities offered by the hotel are also important. You should choose a hotel that offers the amenities that you want.Hotel Etiquette.There are a few things you should keep in mind when staying in a hotel:Be respectful of the staff: The hotel staff is there to help you have a comfortable stay. Be polite and respectful to them.Be quiet: Hotels are generally quiet places. Be respectful of other guests and keep your noise level down.Clean up after yourself: Leave your room clean when you check out. This will help the housekeeping staff do their job.中文回答:酒店介绍。
酒店英语怎么说
酒店英语怎么说晚上在酒店不出去玩,可以看看英语阅读方面的书籍。
下面是店铺给大家整理的酒店英语怎么说,供大家参阅!酒店英语怎么说英 [ˈtævən] 美 [ˈtævərn]tavernn. 小旅馆,客栈; 酒馆;酒店的英语例句1. His team-mates opened hotel windows, shouting "Jump!" and somewhat less printable banter.他的队友打开了酒店的窗户,大叫着“跳!”,还开了一些上不了台面的玩笑。
2. The least his hotel could do is provide a little privacy.他的酒店至少应该提供一点隐私保护。
3. A single room at the Astir Hotel costs £56 a night.阿斯蒂尔酒店的单人间价格是56英镑一晚。
4. Let's meet in the cocktail lounge at the Hilton.我们在希尔顿酒店的酒吧间碰头吧。
5. You can upgrade from self-catering accommodation to a hotel.您可以将自理膳食旅店升级为酒店。
6. The two hotel-restaurants are attractive bases from which to explore southeast Tuscany.对于去托斯卡纳东南部探险的人们来说,这两家酒店是很有吸引力的驻扎地。
7. He was happy to book into the Royal Pavilion Hotel.他很高兴能入住圣庭苑酒店。
8. The Newton Hotel is halfway up a steep hill.丽东酒店位于陡峭的半山腰上。
Hotel酒店英语词汇大全
Hotel酒店英语词汇大全information desk 问讯处reception office 接待室hotel register 旅客登记簿registration form 登记表newsstand 售报处postal service 邮局服务处shop 小卖部bar 酒吧间lounge 休息厅roof garden 屋顶花园billiard-room 球房dining-room, dining hall 餐厅men's room 男盥洗室ladies' room 女盥洗室cloak-room 存衣处basement 地下室cellar 地窖broom closet 杂物室room number 房间号码room key 房间钥匙suite 一套房间single room 单人房间double room 双人房间sitting-room, living-room 起居室sofa, settee 长沙发easy chair 安乐椅armchair 扶手椅wicker chair 藤椅folding chair 叠椅swivel chair 转椅rocking chair 摇椅stool 凳子stool 凳子bench 条凳tea table 茶几,bookcase 书橱bookshelf 书架wardrobe 衣柜built-in wardrobe, closet 壁橱 chest of drawers 五斗橱screen 屏风hat rack 帽架rug 小地毯carpet 大地毯single bed 单人床double bed 双人床twin beds 成对床mattress 褥子quilt 被blanket 毯子sheet 床单bedspread 床罩cotton terry blanket 毛巾被pillow 枕头pillow 枕头pillowcase 枕套mat 席cushion 垫子bathroom 浴室bath tub 浴盆shower bath, shower 淋浴cold and hot water taps 冷热自来水龙头 sprinkle-nozzle, (shower) nozzle 喷头 dressingtable 梳妆台mirror 镜子washbasin 洗脸盆towel 毛巾toilet, lavatory, washroom 卫生间water closet, W.C. 厕所;抽水马桶toilet roll, toilet paper 卫生纸bath towel 浴巾bathrobe 浴衣towel rail, towel rack 毛巾架sponge 海绵waste-paper basket 废纸篓thermometer 温度计balcony 阳台balcony 阳台sash window 上下开关窗shutters 百叶窗transom, transom window 气窗curtain 窗帘lace curtain 挑花窗帘windowsill 窗台air-conditioned 有空调设备的radiator 暖气片central heating 暖气ashtray 烟灰碟smoking set 烟具electric fan 电扇chandelier, pendant lamp 吊灯 fluorescent lamp 日光灯desk lamp 台灯bedside lamp 床头灯floor lamp 落地灯wall lamp 壁灯lampshade 灯罩bulb holder 灯头bulb 灯泡screw-type bulb 罗口灯泡bayonet-type bulb 卡口灯泡frosted bulb 磨砂灯泡opal bulb, opaque bulb 乳白灯泡 switch 开关socket 插座plug 插头telephone 电话electric iron 电熨斗peg, hook 衣钩clothes-hanger 衣架door-mat 门前的擦鞋棕垫manager 经理attendant 服务员desk clerk 值班服务员waiter (餐厅)服务员waitress (餐厅)女服务员rent 租金酒店前台英语概述在酒店里所使用的英语会话,基本上是属于商业英语,与日常生活会话中所使用的英语略有不同,较注重礼节。
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Vocabulary
check out(从旅馆等)结账离开check out of a hotel
check in 登记入住
check into a hotel
bill[b?l]账单
room service['s?v?s]客房服务uncomfortable[?n?k?mf?t?b?l]不舒服credit card[?kr?d?t kɑrd]信用卡clerk[kl?k]店员
stay停留
certainly['s?tnli]当然=sure
receipt[r??sit]收据,发票
a bit=a little
Target language
Would like + infinitive
to make a polite request. It contracts to
I’d like ____ .
Querying a bill:
That seems high. / That doesn't seem right. / I'd like to review my bill please. Bill / receipt / room service
Sentence
1. Do you often travel for work?
你经常出差工作吗?
No I never travel for work.
不,我从不出差工作。
2. What problems can you have in a hotel?你在酒店会遇到什么问题?
3. How was your stay?
你住的怎样?
4.--How would you like to pay?
你想如何付钱?
--With credit card please.
用信用卡。
--In cash.
用现金。
Dialog
--Good morning. How may I help you?
早上好,有什么需要帮忙的吗?
--I’d like to check out please.
麻烦帮我退一下房。
--Certainly. How was your stay?
当然。
你住的怎样?
--Good but my bed is a bit uncomfortable.好的,但是我的床有点不舒服。
--I’m sorry to hear that.
很抱歉听到这个消息。
--It's not a big deal.
不是什么大事.
--OK. Your bill comes to $638.
账单一共是638美元。
--Really? That seems high.
真的吗?似乎有点高。
--Yes—three nights and room service.
是的—三个晚上加客房服务。
--Oh right—room service.
噢,对了—客房服务。
--How would you like to pay?
你想如何付钱?
--With credit card please.
用信用卡。
--Thank you. And would you like a receipt?你想要发票吗?
--Yes please.
是的,谢谢。
Final task:
How many nights?
How many people?
What kind of room do you want?
singel room
doule room
non-smoking room.
Grammar:
动词过去式变化规则:
1.一般在动词末尾加-ed,如:pull-pulled cook-cooked
2.结尾是e加d,如:taste-tasted
3.末尾只有一个元音字母和一个辅音字母的重读闭音节,应双写末尾的辅音字母,再加-ed,如:stop-stopped
4.以“辅音字母+y”结尾的,变y为i,再加-ed,如:study-studied
5.不规则动词过去式:
amis-was are-were do-did see-saw say-said give-gave get-got go-went come-came have-had eat-ate take-took run-ran sing-sang put-put make-made read-read write-wrote draw-drew drink-drank fly-flew ride-rode speak-spoke sweep-swept swim-swam sit-sat
come vi. ①来,来到②经过③达到,至④产生(于),来(自) ⑤变成,实现⑥开始⑦发生,出现(于),位(于)
come about 发生,产生;
come across 偶然遇到,碰上
come along 出现,发生;进步,进展;
come apart 破碎,崩溃
come around/round ①苏醒,复原②顺便来访
come at ①攻击,冲向②达到,了解
come between ①分开,离间②妨碍(某人做某事);
come by ①得到,获得②访问,看望
come down①(物价等)下跌②落魄,潦倒;
come down to 可归结为
come in for 受到,遭到;
come off ①脱落,分开②结果,表现
come on ①(表示鼓励、催促等)快,走吧②进步,进展③发生,开始
come out ①出现,显露②出版,发表③结果是
come through 经历……仍活着,安然度过
come to ①苏醒②总数为,结果是③涉及,谈判come up ①出现,发生②走上前来
come up against 突然(或意外)碰到(困难、反对等) come up to 比得上,达到(标准等)
come up with 提出,想出。