《电子商务英语》教学课件—Unit 3

Vocabulary
• The following terms are important in understanding this unit. Try to figure out what they are. Exchange your ideas with your partner.
A. catalogue C. blouse E. credit card G. economy class I. discount
• Look at the list. Check whether you think each action is acceptable or unacceptable.
Making Air Ticket Reservation
Book return tickets when you have a fixed timetable
catalogue internet fair
newspaper
advertisement
Warm-up Questions:
3. What are the main things discussed in a business negotiation?
• quality • quantity • price • packaging • delivering • terms of payment • ……
Making Air Ticket Reservation
• Name of the passenger • Gender • Nationality • Passport number • Time of the travelling • Destination • ……
Making Air Ticket Reservation
Contents
◇Warm-up ◇ Vocabulary ◇ Listening Practice ◇ Role-play ◇ Communicative Task
Warm-up Questions:
1. What are the two parties involved in the international trade?
• Receptionist: Hello? Delta Airlines. May I help you? • Smith: Yes. I would like to __m_a_k_e__a_r_e_s_e_rv_a_t_io_nto Guangzhou,
please. • Receptionist: Where are you flying from and when do you travel,
B. embroidery D. business class F. booth H. fare J. cash
Vocabulary
1wenku.baidu.com clerk 4. discount
2. cash
3. garments
5. economy class
6. booth
7. credit card
8. catalogue
√
Buy the first class tickets for your clients every time
×
Try to take the connecting flight when you are in a hurry
×
Buy a discount ticket through the Internet
Learning Objectives
In this unit, you’ll ➢ learn to make the airline reservation by phone. ➢ learn to negotiate in a trade fair. ➢ learn the basic processes in international business. ➢ learn how to write an offer and a counter-offer.
9. embroidery
Workplace Listening and Speaking
Match the word with its meaning.
fair [fair] airline ['ɛəlain] reservation [rezə'veiʃən] economy [i'kɔnəmi] quotation [kwəu'teiʃən] competitive [kəm'petitiv] garment [''gɑ:mənt] superior [su:'piəriə] reputation [.repju'teiʃən] trial ['traiəl] receipt [ri'si:t] attractive [ə'træktiv]
seller/exporter
buyer/importer
Germany
China
Warm-up Questions:
2. How can a buyer find out about manufacturers and their goods?
Some possible ways to find out about manufacturers and their goods:
√
Book the ticket beforehand in the busy season
√
Making Air Ticket Reservation
• What information should you give the reservation clerk or travel agent when making airline reservation?
item [ˈaɪtəm]
报价 (一件)衣服 (品质、程度)优良的 有吸引力的 预定 名气, 名声, 名誉 试验的；试用的 航空公司； 航空线 (价格等)有竞争力的 （一件）商品 经济 收到；接收 定期集市；博览会
Sample Dialogue 1 Making Air Ticket Reservation