英语服务用语
宴会礼貌服务英语

宴会服务英语每一位员工都是公司的形象大使,在工作中应使用礼貌的、规范的服务用语,提供友好、迅速的服务,向客人传递我们的欢迎和关注,展现我们的员工风采。
1.问候:Good morning / afternoon / evening, sir/madam.上午/中午/晚上好!不应说: Hi或hello.2.询问客人是否需要服务时:May I help you, sir / madam? How may I help you, sir / madam?先生/女士,需要我帮助吗?不应说:What do you want?3.提供服务(如上菜、撤盘等),需要打扰客人时:Excuse me, sir / madam. 打扰了,先生/女士。
4.当需要为客人撤掉餐盘等服务时:May I take it (the plate/glass…)away, sir/madam?我可以为您撤掉盘子/杯子…吗?5.为客人提供他/她所需的食物或物品时:Here is your pepper/salt…, sir / madam.先生/女士,您需要的胡椒或盐…。
6.请客人入座时:Take your seat, please.您请坐。
7.为客人指引方向时:A: Where is the restroom/washroom/ bathroom/toilet?R: This way, please!(Follow me, please) 这边请!8.客人向我们表示感谢,说Thank you时:You’re welcome, sir /madam.不客气,先生/女士。
It’s my pleasure, sir / madam.很荣幸帮助您,先生/女士。
不应说:Thanks /OK/No problem/No thanks.9.向客人道歉时:I am sorry, sir /madam.对不起,先生/女士。
10.当没有听清客人说什么的时:I beg your pardon, sir/madam?请原谅,您可以再说一遍吗?11.当听不懂客人说什么的时:I am sorry, sir/madam. I can speak a little bit English.对不起,我只会说一点点英语。
英语服务用语

I hope you enjoy your stay.
希望你对我们的服务满意。
收 款 服 务 用 语
Will this be charge or cash?
I am a cashier.
刷卡还是现金?我付现金。
不用谢,这是我们应该做的。
对不起,我只会说一点英语
Thank you very much.
非常感谢。
Not at all.
别客气
Hale Waihona Puke That is all right.
没什么
附 件
Never mind.
没关系。
It was the least I can do.
这是我应该做的。
No thanks, this is what we should do.
Hold on,please! How about this one 请稍等。这个怎么样?
购 物 中 服 务 用 语
The fitting-room is over there.
试衣间在那边。
Can it/ they be cheaper?
Sorry, we don’t give discounts.
对不起, 我们这儿不打折。
能便宜点吗?
What size(color/kind)do you want?
你需要多大尺寸(颜色/样式)?
购 物 后 服 务 用 语
Please take care.
请慢走。
I wish you a happy shopping!
Thank you for coming. Welcome come again!
常用服务用语(翻译版)

服务英语常用情景对语一、机场Airport一)常用语句1、Where can I make a flight?在哪里可以预定机位?2、I’d like to make reservations for three to Chicago.我想预定到芝加哥的三个位子。
3、I want to fly economy class.我要经济客舱。
4、Will I have to reconfirm this reservation?订位必须再确认吗?5、Excuse me, is this the bus to the airport?对不起,这是往机场的巴士吗?6、Where do I board the airport bus?要到哪里搭机场巴士?7、Where is the checkin counter for British Airways?英国航空公司的报到柜台在哪里?8、Where is the boarding gate?几号门登机?9、I have these suitcases to check.我这些行李要交运。
10、Will the flight be departing on time?飞机准点起飞吗?二)对话A: Do you have direct flight to New Zealand?你们有没有直飞新西兰的航班?B: Sorry, we don’t. but I think you can fly on northwest 212 to tokyo and then havea connecting flight on japan airline 123 to Auckland. And it is the most economicalflight, just USD 580.对不起,我们没有直飞航班。
但你可以乘坐西北航空公司212航班到东京,转乘日本航空公司的123班机到达奥克兰。
餐厅服务员常用英语口语请慢用

餐厅服务员常用英语口语请慢用在餐厅工作的服务员需要具备良好的英语口语能力,以便与顾客交流并提供优质的服务。
下面是一些餐厅服务员常用的英语口语,希望对大家有所帮助:问候顾客1.Welcome to our restaurant! 欢迎光临我们的餐厅!2.Good evening, may I take your order? 晚上好,我可以帮您点菜吗?3.How many are in your party? 你们一共几位?介绍菜单1.Our specials today are… 今天的特色菜是……2.Would you like to hear our recommendations? 您想听听我们的推荐吗?3.Here is the menu, please take your time to decide. 这是菜单,请慢慢看。
接受订单1.Certainly, I will bring that right out. 当然,我马上就给您送过来。
2.How would you like your steak cooked? 您想要怎样煮您的牛排?3.Would you like any side dishes with that? 您想搭配些什么小菜?提供服务1.Is everything tasting okay? 食物味道还可以吗?2.Can I get you anything else? 还要别的什么吗?3.How is everything so far? 到目前为止一切还好吗?结账1.Here is your bill. 这是您的账单。
2.May I take your card to settle the bill? 我可以收您的卡来结账吗?3.Thank you for dining with us. We hope to see youagain soon. 感谢您光临。
希望很快再见到您。
餐厅服务员英语基本用语和翻译

餐厅服务员英语基本用语和翻译在餐厅工作是一项需要与各种客人打交道的职业,尤其是在国际化的环境中,掌握一些基本的英语用语可以帮助服务员更好地与客人沟通。
本文将介绍一些餐厅服务员常用的英语用语及其中文翻译,帮助读者更好地了解餐厅服务员工作中的基本沟通方式。
问候客人1.Good morning/afternoon/evening. 早上好/下午好/晚上好。
2.Hello, welcome to our restaurant. 您好,欢迎光临我们的餐厅。
3.How many are in your party? 您们几位?询问客人需求1.Are you ready to order? 您准备好点菜了吗?2.What would you like to drink/eat? 您想喝/吃什么?3.Would you like to see the menu? 您想看一下菜单吗?4.Do you have any dietary preferences or restrictions?您有特殊的饮食偏好或限制吗?接受订单1.I’ll have the steak, medium rare. 我要一份牛排,五分熟。
2.Can I get the pasta with marinara sauce, please? 我想要番茄酱意大利面,可以吗?3.I’ll take a glass of red wine. 我要一杯红葡萄酒。
服务互动1.Is everything to your satisfaction? 一切满意吗?2.How is your meal? 饭菜还好吗?3.Can I get you anything else? 还需要我帮你什么吗?结账1.Here is your bill. 这是您的账单。
2.Would you like to pay by cash or card? 您想用现金还是卡支付?3.Thank you for dining with us. 感谢您光临。
服务行业日常英语用语100句

11、Heres a letter for you,Dr white.
怀特医生,这儿有你的一封信。
12、youre wanted on the phone,Captain Smith.
史密斯船长,有你的电话。
13、Welcome to our hotel,miss Henry.
服务行业日常英语用语100句
导语:中国虽然已经是世界贸易大国,但中国的服务行业还处在一
个刚刚起步的阶段,下面是YJBYS小编收集整理的有关服务行业的英
语用语,欢迎参考!
Greetings (打招呼)1、Good morning,sir(madam)
早上好,先生(小姐)
2、Good afternoon,ladies and gentlemen
对不起打扰你了。
40、Im sorry to have taken so much of your time.
对不起占用你太多时间了。
41、Im sorry to have kept you waiting .
对不起让你久等。
42、Excuse me for interrupeing you.
原谅我打挠你了。
明天见。
Self-Introduction(自我介绍)64、Imhenry,ImfromGolden
Lake Hotel,Im
here to meet you .
我叫享利,来自金湖酒店,我是来接您的。
欢迎来到我们酒店,享利小姐。
14、May I be of service to you,Mr Baker ?
我能为你服务吗?贝克先生?
15、Can I help you,Ms Blake?
专业西餐厅英语服务用语

一、预定1、上午/下午/晚上好,我能为您做些什么?2、请问您一共有多少人来用餐?3、请问您几点到?4、请问您贵姓?5、可以留下您的联系方式吗?6、请问您有什么需求需要我们做准备的?7、如果您有什么要求,请通知我们。
8、恐怕我们餐厅给您留座到晚上8:00。
二、迎宾1 、上午好,欢迎光临。
2、我能为您做些什么?3、请问您是否有预定?4、请问您一共有多少人来用餐?5、请这边走/请跟我来。
6、先生,您看见在这里可以吗?7、您是愿意靠窗户坐还是靠门坐呢?8、您对这张餐桌还满意吗?9、这是您的菜单,先生。
10、对不起,先生,我们现在没有空餐桌,请您在酒吧稍等一会儿,好吗?有空桌,我们会立刻通知您。
11、先生,对不起,让您久等了。
12、如果您在用餐时有什么问题,请告诉我。
三、点菜1、请问我可以为您点菜吗?2、请问您想吃些什么?3、请问您还需要点别的吗?4、请问您的牛排要几成熟?一成熟;三成熟;五成熟;七成熟;全熟5、对不起,先生,这道菜已卖完。
四、征询意见1、请问您对一切还满意吗?2、请问您还需要我为您提供些什么吗?3、请问我能清理餐台吗?五、致歉1、先生,实在对不起,我为我刚才的鲁莽行为向您道歉。
2、先生,对不起,我马上给你换一盘。
3、实在对不起,我马上报告主管。
4、我再次向你道歉。
5、对不起,但我们很高兴您向我们指正出来。
六、结帐1、请问您现在结帐吗?2、请问您是付现金还是使用信用卡结帐?3、请问你们是分帐单是是合在一起?4、对不起,我马上再重新算一遍。
5、对不起,您能告诉我哪儿错了吗?6、对不起,您能告诉我您的房间号并出示您的房卡吗?7、对不起,请您在这签个名。
七、送客1、感谢您的光临希望再次为您服务。
2、很高兴您用餐愉快,再见。
3、十分感谢,祝您有个愉快的夜晚,再见。
服务英语汇总

Telephone Manners & Skills电话礼仪及接听技巧目录一、前厅部 (2)二、康体部 (4)三、餐饮部 (6)四、SPA (8)前厅部:1. Good morning/afternoon/ evening,sir/madam. How may I assist you ?早上好(下午、晚上好),好,先生(夫人),请问有什么可以帮到您呢?2. Welcome to Mang Rove Club House.欢迎光临上善生活馆!3. See you later (tomorrow).以后(明天)见!4. Have a good time.祝您过得愉快!5. Mind (or watch) your step!请走好!6. Sorry for you waiting.对不起,让您久等了。
7. Just a moment, please.请稍等一下。
8. Pardon(sorry)?请再说一遍好吗?9. Of course.当然可以。
10. Let me show my club house.我来带您参观上善生活馆。
11. Swimming pool 游泳池、Gym 健身房、T-house restaurant T-house餐厅、Yoga瑜伽Apartment 公寓、Lobby bar 大堂吧、Cashier收银员、Reception前台接待12. The Telephone number is 26789999.电话号码是26789999。
13. I’m so sorry, I can n ot speak English.对不起,我不会说英语。
14. Do not worry.别担心。
15. I ask manager to help you.我请经理过来帮助您。
16. How much?多少钱?17. Fifty yuan per time.每次50元。
18. This is Business card for the clubhouse.这是上善生活馆的名片。
服务人员英语礼貌用语

服务人员英语礼貌用语1. "Good morning/afternoon/evening."3. "It's nice to meet you."4. "How can I help you?"5. "How may I be of assistance?"7. "What can I do for you?"8. "What can I help you with?"9. "What do you need today?"10. "Let me know if you need any help."11. "What can I do to make your experience better?"12. "Can I help you find something?"13. "What do you need me to do?"14. "It's my pleasure to help you."15. "Let me show you where to go."16. "I'm here to answer your questions."17. "I would be happy to help you with that."18. "That sounds like an interesting idea."19. "I'm happy to help in any way I can."20. "I'd be glad to assist you in any way possible."21. "I would love to help you out."22. "I will do my best to help you."23. "If you have any questions, please let me know."24. "Is there anything else I can do for you?"25. "Please let me know what I can do for you."26. "Please feel free to ask me any questions."27. "Please let me know if there's anything else I can do for you."28. "Thank you for your patience and understanding."29. "I apologize for the inconvenience."30. "I'm sorry for the wait."31. "I'm sorry you didn't get the results you were expecting."32. "I'm sorry about the delay."34. "I apologize for the inconvenience this has caused you."35. "Thank you for your feedback, we will take it into consideration."36. "I'm really sorry to hear that you weren't satisfied with our service."37. "I'm sorry for any confusion this may have caused."38. "I understand how this could be frustrating for you."39. "I'm sorry for any issues you may have encountered."41. "Thank you for bringing this to our attention."42. "I apologize for any confusion."43. "It looks like there's been a misunderstanding."44. "I will work to make sure this doesn't happen again."45. "I understand your concern and appreciate you bringing it to our attention."46. "I'm sorry that you feel that way."47. "I understand your point of view."49. "Thanks for bringing this to my attention."50. "I'm sorry about the inconvenience."51. "I apologize for any issues you may have encountered."52. "I understand what you're saying and will take it into consideration."55. "I apologize for any inconvenience caused."56. "Thank you for bringing this up."57. "I'm sorry for any trouble this may have caused you."58. "I understand your situation and will work to make it better."59. "We apologize for any confusion or inconvenience this may have caused you."60. "I regret that this happened and I am here to help solve the problem."61. "I understand your frustration and I will do my best to make sure this doesn't happen again."62. "I am sorry for the silly mistake I have made."63. "I apologize for any frustration this might have caused you."64. "I apologize for the delay in getting back to you."65. "I am sorry for not being able to fulfill your request."66. "It's unfortunate that this happened. We will work to ensure it doesn't happen again."67. "I understand your disappointment. We will do better in the future."68. "I regret that your experience wasn't as pleasant as it should have been."。
服务英语

服务英语一、称呼语1、先生Sir / Mr2、夫人、太太Madam二、问候语1、您好!欢迎您到我们酒店How do you do ! Welcome to our hotel.2、早上好,3、先生,4、您好吗?Good morning, Sir. How are you?5、晚上好,6、夫人,7、真高兴在这里又见到您Good morning, madam, It’s nice to see you have again.8、很好,9、谢谢Very well, thank you10、欢迎光临/住在我们饭店Welcome to our hotel / guest-house11、欢迎您来这里用餐Welcome you to have dinner in our restaurant.希12、望您在这里过得愉快Have a good time in our hotel.13、祝您在这里过得愉快wish you a most pleasant stay.14、再见,15、先生,16、谢谢您的光临goodbye, sir, and think you for coming.17、再见,18、太太,19、我们希20、望再见到您Goodbye, madam, and we look forward to seeing you again.21、祝您一路平安!Have a nice trip!22、祝您旅途愉快!Wish you a pleasant journey!23、为您服24、务感到荣幸You’re most welcome.25、有您在这里很愉快It’s a pleasure to have you.26、感谢您在我们饭店下榻Thank you for your staying in our hotel.三、道歉语1、感谢您的提议Thank you for your advice.2、对不3、起,4、那是我的过失I’m sorry, It’s my fault.5、对不6、起,7、让您久等了Sorry to have kept you waiting.8、很抱歉I’m sorry about this.四、征询语1、您有什么事?Can I help you?2、我能为您做些什么?What can I do for you?3、先生,4、请稍5、等一会儿Would you wait just a moment, sir6、请让我看一下您的护照(证件)好吗?Could I have your passport, please7、我能为您干点什么?Is there anything I can do for you?8、可以Of course/ Certainly9、不10、用谢You are welcome.11、乐意为您效劳It’s my pleasure.五、指路用语1、一直向前Go straight on.2、上楼/下楼Go upstairs / down stairs3、在二(三)楼It’s on the second (third) floor.4、顺这条走廊走,5、左手最后一扇门Go down this passage, the last door on your left.6、这边走去电梯This way to the lift.7、在大门入口旁Next to the main entrance.8、请这边走Please come this way.六、在前台1、请填一下这张表Please fill in this from.2、您打算在这儿住几天?How long will you be staying here?3、请在这张纸上签名,4、好吗?Would you please sign on this paper.5、您预定过吗?Have you a reservation?6、您能告诉我您名7、字怎么拼写吗?Could you spell your name, please?8、给您房间钥匙Here is your room key.9、这是您的账单Here is your bill.10、那一共是380美元That’s $380 altogether. ($: Dollars)11、请去那边账台付款Please pay at the cashier’s desk over t here.12、你们收旅行支票吗?对,13、当然收,14、先生Do you take traveler’s checks? - yes, of course, sir.15、我很抱歉,16、太太,17、但是我想您能理解的I’m sorry, madam, but I’m sure you’ll understand.18、非常对不19、起,20、先生,21、我们的房间已满,22、您试一下昆山宾馆I’m very sorry sir, were booked solid pe rhaps you could try the kunshan hotel.七、在客房1、我想请您帮我换一下这个枕头,2、这个脏了。
酒店常用服务英语

常用的服务用语1、欢迎光临welcome to our restaurant!2、这边请Come this way please.3、请问您想要喝点什么饮料?What would you like to drink?4、您喜欢喝点什么酒?What wines would you like to drink?5、我可以撤掉这个盘子吗?May I take away this dish?6、我会马上把菜送过来。
I will get you food straight away.7、这是我们这里的特色菜。
It is a speciality or our kitchen.8、很抱歉,让您久等了。
I am very sorry to keep you waiting.9、没关系,很乐意为您效劳。
Not at all, I am always glad to help you.10、请问还需要些什么?What else would you like?11、很抱歉,打扰您了。
I am sorry to disturb you.12、小心,这汤很烫。
Take care, the soup is rather hot.13、您是用筷子还是刀叉呢?Would you like to use chopsticks or thefork and knife?14、希望您吃的满意。
I hope you have enjoyed you meal.15、对不起,我问准确便马上告诉您。
Sorry, I will let you know whenI make sure.16、打扰一下,帮您换个碟子好吗?Excuse me, may I change a dishfor you?17、这是您的找零。
Here you are, and keep the change.18、请问您要哪一种果汁?Which kind of juice would you prefer?19、您要什么蔬菜?What kinds of vegetables do you have?20、希望能再次见到您。
服务人员英语礼貌用语句

服务人员英语礼貌用语句 Revised final draft November 26, 2020服务人员英语礼貌用语30句1.早晨好。
中午好。
晚上好。
Goodmorning/afternoon/evening. 2.欢迎您光临我们饭店。
WelcometoourHotel. 3.旅游愉快吗 Didyouhaveanicetrip 4.我是接待员/服务员。
Iamreceptionist.(waiter/waitress). 5.需要我帮忙吗 Whatcanldoforyon 6.请稍等一会儿。
Justamoment,please. 7.很高兴为您服务。
Iamalwaysatyourservice 8希望您在这里住得愉快。
Ihopeyouwillenjoyyourstaywithushere. 9.对不起,给您添麻烦。
Iamverysorrytohavecausedyousomuchtrouble. 10.如果您需要什么帮助,请及时告诉我。
Justletmeknowifthereisanything.Icandoforyou. 11.这边请。
Thisway,please. 12.请走这边。
Wouldyoucaretostepthisway,please 13.不客气。
Youarewelcome/“Notatall/It“smypleasure. 14.为宾客服务是我们的荣幸。
It“sourpleasuretoserveourguests 15.您先请。
请跟我来。
Afteryou.Followme,please. 16.对不起,我马上就过来。
Excuseme,Iwillbewithyouinaminute.. 17.能告诉我您的姓名吗 Maylhaveyourname 18.对不起,止您久等了; Sorrytohavekeptyourwaiting. 19.您能填一下这张表吗 Wouldyoupleasefillinthisform 20.您如何付账,是现金还是信用卡Howareyougoingtopay,incashorbycreditcard 21.对不起,我能进来吗Excuseme,maylcomein 22.一直往前走。
英语场景用语

英语场景用语好的,以下是一些常见的英语场景用语和示范回答,希望能对你有所帮助。
在餐馆用餐:- Waiter/waitress(服务员):欢迎光临!您有预定吗?- Customer(顾客):没有预定。
我要一张桌子。
- Waiter/waitress:好的,请跟我来。
- Customer:太吵了,请给我一个安静的位置。
- Waiter/waitress:没问题,我给您安排一个安静的位置。
请跟我来。
- Customer:这是菜单吗?- Waiter/waitress:是的,这是我们的菜单。
您需要一些时间吗?- Customer:我需要一些时间看看菜单。
- Waiter/waitress:没问题,我稍等一下。
- Customer:我要点这个菜。
- Waiter/waitress:好的,请稍等片刻。
- Customer:请给我一杯咖啡。
- Waiter/waitress:好的,我会尽快为您准备。
在商店购物:- Shop assistant(店员):您好!有什么我可以帮助您的吗?- Customer(顾客):我在找一条牛仔裤。
- Shop assistant:我们这里有很多不同款式和尺码的牛仔裤,请跟我来看看。
- Customer:这条怎么样?- Shop assistant:这是我们最新款的牛仔裤之一。
您可以试穿一下看看合不合适。
- Customer:这个尺码太小了,有大一点的吗?- Shop assistant:当然,我帮您找找其他尺码的。
- Customer:这件衬衫多少钱?- Shop assistant:这件衬衫的价格是50美元。
- Customer:好的,我要买这件衬衫。
- Shop assistant:好的,请跟我到收银台。
在医院就诊:- Receptionist(接待员):早上好!您有预约吗?- Patient(患者):我没有预约。
我需要看医生。
- Receptionist:好的,请填写这份表格。
服务人员英语礼貌用语30句

服务人员英语礼貌用语30句1.早晨好。
中午好。
晚上好。
Good morning/afternoon/evening.2.欢迎您光临我们饭店。
Welcome to our Hotel.3.旅游愉快吗?Did you have a nice trip?4.我是接待员/服务员。
I am receptionist. (waiter/waitress).5.需要我帮忙吗?What can l do for yon?6.请稍等一会儿。
Just a moment, please.7.很高兴为您服务。
I am always at your service8希望您在这里住得愉快。
I hope you will enjoy your stay with us here.9.对不起,给您添麻烦。
I am very sorry to have caused you so much trouble.10.如果您需要什么帮助,请及时告诉我。
Just let me know if there is anything. I can do for you .11.这边请。
This way,please.12. 请走这边。
Would you care to step this way,please?13.不客气。
You are welcome/“Not at all/It“s my pleasure.14.为宾客服务是我们的荣幸。
It“s our pleasure to serve our guests15.您先请。
请跟我来。
After you.Follow me ,please.16.对不起,我马上就过来。
Excuse me,I will be with you in a minute..17.能告诉我您的姓名吗?May l have your name?18.对不起,止您久等了;Sorry to have kept your waiting.19.您能填一下这张表吗?Would you please fill in this form?20.您如何付账,是现金还是信用卡?How are you going to pay,in cash or by credit card?21.对不起,我能进来吗?Excuse me,may l come in?22. 一直往前走。
常用英语礼貌服务用语

常用英语礼貌服务用语常用英语礼貌服务用语COURTEOUS ENGLISH PHRASESFORHOTEL EMPLOYEES前言古人云:“行万里路,读万卷书”。
作为一家旅游涉外饭店的工作人员,能否正确有效地与外宾进行沟通交流,是衡量酒店工作人员素质,衡量酒店的服务质量与管理上层次,衡量宾客满意的重要依据之一。
酒店各岗位工作人员,尤其是前台接待、收银、大堂行李等部门员工及酒店管理员、部门经理都能熟练用外语与宾客进行沟通,是达成良好宾主状态,培养忠诚客户,促进酒店发展的重要因素之一。
因此,共同学习日常英语礼貌服务用语显得尤为重要。
本学习小册通过实践与情景句式,背景知识与经典词汇相结合,让您在轻松愉快的环境中了解行业知识,提高交流能力与业务技能。
希望您能在微笑中自信从容地与宾客交流,营造良好的语言环境。
“学以致用,契而不舍。
”才能达到理想的效果。
第一部分常用礼貌用语Part I Common Courteous Phrase饭店的第一线工作人员工种较多,在和外宾接触中,都应注意礼貌,举止语言必须得体。
下面列举在各种情况下,饭店所有第一线工作人员都应该牢记并熟练运用的礼貌用语。
一、欢迎和问候语1. Good morning, can I help you? sir.早上好,先生,我能为您效劳吗?Good afternoon, may I help you? / May I be of service, madam?下午好,太太,有什么我可以为您做呢?Good evening, what can I do for you? Mr. Smith. 史密斯先生,晚上好,我能为您做什么?2. How do you do?您好。
How do you do?您好。
3. Glad to meet you.很高兴见到您。
Pleased to meet you.很高兴见到您。
It’s nice to see you.很高兴见到您。
餐饮服务英语用语

餐饮服务英语用语01) What time would you like your table?您什么时间需要这张餐桌呢?02) A table for two?你们是两个人吗?03) For how many?几个人?04) Who’s the reservation for?您为谁预订?05) You can sit where you like.您可以随便坐。
06) Is this table suitable?这张桌子合适吗?07) The waitress will be here in a few minutes.服务员马上就来。
08) I’m sorry, there aren’t any tables left now.对不起,没有空桌子了。
09) I’m sorry,the restaurant is full now.对不起,现在餐厅已坐满。
10) We can seat you in twenty minutes.二十他钟后才能安排您入座。
11) Have you been served?有人为您服务了吗?12) Do you have a reservation, sir?先生,您预订了吗?13) Would you come with me, please?请跟我来,好吗?14) Could you please come with me,please?请随我来,好吗?15) Please step this way.这边请。
16) Would you like to sit near the window?您喜欢靠窗坐吗?17) Where would you like to sit?您希望坐在哪儿呢?18) I’ll be with you in a minute.我马上就来。
19) Would you mind sitting here in the corner?靠角坐您不介意吧?20) We are open from 6 in the morning to 11 in the evening.我们的营业时间是从早上6:00到晚上11:00。
英语服务基本用语(银行英语口语)

English manualSaying hello 打招呼1.Good morning/afternoon/evening. 早上好!(下午好/晚上好)2.Hello/Hi./Hey. 你好(嗨/嘿。
)3.How are you? 你好吗?4.(I’m)great. Thank you./Thanks. 很好,谢谢!5.(I’m)just fine. 还可以。
6.(I’m)not bad. 还不错。
7.I’m OK. 我很好。
8.I’m doing really well. 我很好。
Saying goodbye 说再见1. Good-bye./Bye./Bye-bye. 再见。
2. Good night. 晚安。
3. See you later/tomorrow. 回头见!/明天见!4. Have a good evening/a nice day. 祝你有一个愉快的夜晚(一天)Introducing yourself 介绍自己1. Hi. My name is Tom. 你好,我叫Tom。
2. I’m Tom. 我是Tom。
3.It is nice to meet you, Tom. 见到你很高兴,Tom。
Introducing someone 介绍某人1. Tom, this is Helen. Tom,这是Helen。
2. Hi, Tom. It’s nice to meet you. 嗨,Tom!见到你很高兴。
3. Pleased/Good to meet you. 很高兴见到你。
Asking personal information 交换个人信息1. What’s your name,please? 请问你叫什么名字?2. What’s your surname? 你姓什么?3. Where are you from? 你是哪儿的人?4. Can I have your phone number? 能给留个您的电话号码吗?5. How’s everything? 你怎么样?Asking about countries, nationalities, and languages询问国家,国籍和语言1. -Are you from England? 你是英国人吗?-Yes, I am. 是的。