Tom Peters′ Re-Imagine Business Excellence in a Disruptive Age

1 Houston/ Month
“The world has arrived at a rare strategic inflection point where nearly half its
population—living in China, India and Russia— have been integrated into the global market economy, many of them highly educated workers, who can do
“Over the last decade the biggest employment gains came in occupations that rely on people skills and emotional intelligence and among jobs that require imagination and creativity. …
textiles by demonstrating flair and design excellence)
Source: The Straits Times/03.04.2004
1. Re-imagine: Innovate or Die!
Forbes100 from 1917 to 1987: 39 members of the Class of ’17 were alive
Re-imagine General Electric
“Welch was to a large degree a growth by acquisition man. ‘In the late ’90s,’ Immelt says, ‘we became business traders, not business growers. Today organic growth is absolutely the biggest task of everyone of our companies. If we don’t
Florida, The Rise of the Creative Class
The General’s
Story. (And the
Admiral’s.)
“If you don’t like change, you’re
going to like irrelevance even less.” —General Eric Shinseki, Chief of Staff. U. S. Army
Manual dexterity (sewing machine ops, 50%/347K; lathe ops, 49%/30K; butchers, 23%/67K)
Muscle power (timber cutters, 32%/25K; farm workers, 20%/182K)
Source: “Where the Jobs Are”/NYT/05.13.2004/data 1994-2004
We’re just about any job in the world.
talking about three billion
people.” —Craig Barrett/Intel/01.08.2004
Re-imagine!
Not Your Father’s World II.
“There is no job that is America’s God-given right anymore.” —Carly Fiorina/HP/
The Memphis Manifesto*: Building a Community of Ideas
1. Cultivate & reward creativity. 2. Invest in the creative ecosystem. 3. Embrace diversity. 4. Nurture the creatives. 5. Value risk-taking. 6. Be authentic (emphasize uniqueness) 7. Invest in and build on quality of place. 8. Remove barriers to creativity. 9. Take responsibility for change. Development as D.I.Y. 10. Ensure that every person, especially children, has the rightLeabharlann Slides at …
Re-imagine!
Not Your Father’s World I.
m
h
2007*
*The year Chinese will pass English to become the #1 language on the I’net
Source: UN, Newsweek
Analytic reasoning (legal assts, 66%/159K; electronic engs, 28%/147K)
Source: “Where the Jobs Are”/NYT/05.13.2004/data 1994-2004
-
Formulaic intelligence (health record clerks, 63%/36K; secretaries & typists, 30%/1.3M; bookkeepers, 13%/247K)
Tom Peters’
Re-Imagine!
Business Excellence in a Disruptive Age
Snohomish County Workforce Development Council Business Excellence Conference Lynnwood WA/12May2005
step timidly off the board while holding your
nose.” —Fast Company /October2003
Everybody’s Story.
“One Singaporean worker costs as much as …
3 … in Malaysia 8 … in Thailand 13 … in China 18 … in India.”
01.08.2004
“In a global economy, the government cannot give anybody a guaranteed success story, but you can
give people the tools to make the most of their own lives.” —WJC, from Philip Bobbitt, The Shield of Achilles: War,
to creativity. Become a “Steward of creativity.”
*2003/The Creative 100/Memphis Source: Richard Florida, The Rise of the Creative Class
“The Creative Age is a wideopen game.” —Richard
alive in ’97; 12 (2.4%) of 500 outperformed the market from 1957
to 1997.
Source: Dick Foster & Sarah Kaplan, Creative Destruction: Why Companies That Are Built to Last Underperform the Market
Nelson’s secret: “[Other] admirals more frightened of losing than anxious to win”
My Story.
“In Tom’s world, it’s always better to try a swan
dive and deliver a colossal belly flop than to
in ’87; 18 in ’87 F100; 18 F100 “survivors” underperformed the market
by 20%; just 2 (2%), GE & Kodak, outperformed the market 1917 to 1987.
S&P 500 from 1957 to 1997: 74 members of the Class of ’57 were
Source: The Straits Times/08.18.03
“Thaksinomics” (after Thaksin Shinawatra, PM)/ “Bangkok Fashion City”:
“managed asset reflation” (add to brand value of Thai
downturn, but this approach will ultimately
render them obsolete. Only the
constant pursuit of
innovation can ensure long-
term success.” —Daniel Muzyka, Dean,
future lies.” —Michael Cox, Richard Alm and Nigel
Holmes/“Where the Jobs Are”/NYT/05.13.2004