《-民航空乘英语》1
《民航空乘英语》课件
Teach students how to engage in effective oral communication, including skills such as questioning, answering, requesting, and rejecting.
Utilizing videos, podcasts, and interactive exercises to engage learners
Providing regular feedback and assessments to monitor progress
02
Basic English language for flight attendants
04
Flight Attendant English Reading and Writing
Compensation strategies
Predicting the main idea
Predicting the main idea is an effective reading strategy that helps students understand the overall content of a text It involves making predictions about what the text will be about based on the title, headings, and other issues
Dialogue for medical emergencies
03
Assist medical personnel on board and provide necessary information to ensure the safety of passengers
民航客舱服务实用英语 Unit 1教学提纲
Warm-up
1、What kinds of people are there in the picture? 2、What are they doing according to the picture? 3、What do they usually discuss at this meeting?
Байду номын сангаас
➢ arrival time抵达时间 ➢ cabin service客舱服务 ➢ passenger information乘
客信息 ➢ vegetarian素食者 ➢ first class头等舱 ➢ economy class经济舱 ➢ business class商务舱 ➢ initial flight首航
I'd lIke to introduce our new member. Let's begin our briefing. I'm the purser of today's flight.
Let's look at today's flight route. We are bound for Sydney. The temperature rises to 25℃ and drops to 12℃ with breeze. We have 8 passengers checked in first class and 84 in economy class. Cabin service in today's flight is drinks service with lunch service. I'll take business class with Fu; the others will be in economy class.
《民航乘务英语》课程标准
《民航乘务英语》课程标准课程名称：《民航乘务英语》课程分类：2类课程，专业群必修课总学时：76学时（理论课学时数：36学时，实践课学时数：40学时）学分：4学分适应对象：旅游英语专业（空乘方向）建设团队：一、总论（一）课程定位1.课程的性质《民航乘务英语》是我院旅游英语专业空乘方向的专业限选课，属2类课程。
2．课程的价值与功能本课程在专业课程体系中处于承前启后的重要位置，在本专业空乘方向人才培养方案中占据重要地位。
本课程从培养高级应用型民航乘务人才的总体目标出发，根据岗位工作流程和机上服务环节所需能力确定学生应具备的素质及技能，再根据素质要求及能力构成设置相应的课程内容。
通过《民航乘务英语》课程的学习，使学生了解民航乘务的基本知识，掌握航空客运服务英语常用的词汇、短语和句型，培养学生成为适应现代民航事业需要、具备一定的民航乘务实践技能和应变能力、具有较高英语水平、能用英语进行空乘、地勤或其它旅游服务工作的高素质高等旅游服务专门人才。
《民航乘务英语》课程的前后续课程衔接如下图：图1 《民航乘务英语》课程前后衔接图（二）改革理念1、基本理念1)突出课程的职业定向性《民航乘务英语》课程结合民航乘务员职业资格证书，以民航乘务员岗位应具备的综合能力作为课程教学的基础，强调专业知识的针对性和实用性，使学生获得的知识、技能真正满足职业岗位的需求。
2)采用行动导向教学法《民航乘务英语》课程以企业（行业）真实的工作任务和工作流程为导向，采用“行动导向”的先进教学理念，以学生为主体，以任务驱动实施教学，让学生在教师的指导下，通过感知、体验、实践、参与和合作等方式，实现任务的目标，促进学生职业能力的提高。
3)注重职业素质与能力培养《民航乘务英语》课程以职业素质养成为基础，以职业能力培养为主线．以职业技能训练为轴心，通过校内、外实验、实训基地，将学习环境与工作环境相结合，培养学生综合运用知识和技能的能力，提高学生就业上岗和职业变化的适应能力，4)培养积极主动的自主学习方式《民航乘务英语》课程以学生为主体、以学生的发展为课程的出发点和归宿。
最新民航乘务英语UNIT1教案
民航乘务英语U N I T1教案教案首页Period 1-2ⅠSelf-introduction:ⅡImportance and Definition of Cabin EnglishCompared with the train and bus, plane is the fastest and safest way of transportation. Approximately 3 million passengers are carried on commercial aircrafts every day and delivered safely to their final destination, so it is very important for us to get some knowledge of Cabin English. It includes what passengers should do at the airport; who are airline personnel（航空工作人员）;what CA’s should do before, in and after flight; how to deal with some difficult situations, etc.Ⅲ Lead–in 10’1 Ask the students to answer my questions: “Did you travel by air? Can you describe the experience?”2 I’ll introduce my experiences when I travelled by air twice.Ten years ago I travelled to Guizhou province with my friends. Because the train would last two days, we couldn’t bear it, so we chose to go there by air. Because it was the first time for me to travel by air, I was much interested in the flight, and everything was new to me. When the plane took off, I felt weight loss /weightlessness. Everything on the ground became smaller and dimmer gradually; at last what we could see was clouds. Clouds were flying in the sky like angels /fairies. How free they were! How clean they were! The food in the plane was delicious; the air stewardesses were rather pretty. Everything was perfect. Suddenly I felt dumpy, “What happened? Is there anything wrong with our aircraft? Will our plane crash?” I was frightened very much. After a while I was told that that was a little turbulence. Wow, only a false alarm! I released. After 45- minutes- flight, we arrived at Guiyang airport safely. That’s my first experience by air. It’s unforgettable!During this Winter Holiday, I travelled to Hainan province by air. We arrived and left there at midnight, so I saw nothing but some flashing lights on the wings.Those were my two experiences by air. I believe you will have your own experiences in the future.General Ideas about Unit 1:Ⅳ Aims：1 to get some procedures of how to check in, how to pass through the security control, how to board an aircraft, etc.（了解如何办理登机手续、通过安全检查、登机等流程）；2、to learn the key words and expressions.Ⅴ Teaching’s important points and difficulties(教学重点与难点)：1 some key words and expressions:adept, approximately, overhead compartment,considerably, destination, detect,embarkation, emit, exceed,exile, expire, expiry date,practice, portable, quarantine,reject, suspect, turbulent,valid, air stairs, aisle seat,baggage allowance, baggage reclaim, baggage tag,conveyor belt, hand luggage, excess baggage,boarding bridge, boarding car /pass, boarding gate,Bureau de Change, business class, economic class,check in, customs control, passport control,declaration form, immigration form, departure lounge,duty-free allowance, go through customs, flight number,ground crew, health certificate, the certificate of inoculation,terminal building, traveller’s cheque, etc.；2 to get some ideas of how to check in, how to pass through the security control, how to board the plane, etc. and more importantly, you can demonstrate the procedures by yourselves.（更重要的是能将从办理登机手续到登机的工作流程表演出来。
民航乘务英语口语教程-1
Thank you！
Offering and Accepting Help
• Offering help is social behavior. The people who receive help greatly appreciate it. Shop clerks, cabin attendants and hotel staff always offer help to their customers if they want to give good service. Those who accept help may feel grateful and express their thanks.
Introductions
• Sometimes introductions and greetings go together, people may greet each other after an introduction is made. The following is an example.
Practice
Preparation for the Flight
Starting a Conversation
民航英语unit1
VI.Ask students to read thedefinitionabout on page 14 and 15.Try to understand the meaning.
湖南石油化工职业技术学院教案首页
日期
2018/3/7
周次
1
班级
257/258
课题
Unit1Passportand Unit 2ticket service
时数
2
重点
Beable tomaster the professional words and expressionabout passport and ticket service
VI.Introduction to Chinese passport.
VII.Ask students to read the supplementary reading first, the teacher explains the key information.
Step Three: Summary
IV.Talk about whatispassport and the function of passport with students.
V.The teacher explains the meaning of passport and introduce the passportof some countries, including America/Canada/Norwegian/China
民航空乘客舱英语会话
民航空乘客舱英语会话（一）BOARDING AT THE DOOR OF THE CABINS：Good morning, Sir. Welcome aboard.P：Thank you. Where is 24A?S：Please take this aisle to the green-colored seats. Your seat is in the middle of the cabin on the right.P：Thanks a lot.S ：You' re welcome，Sir.This way, pleane.IN THE CABINS：Good morning, madam. May I help you to find your seat?P：Yes, If you would, please. The number is 20K.S：I see, madam. This way, please.Here we are, madam. The window seat is yours. May I put your bag in the overhead compartment for you?P：That would be kind.S：There you are, madam. Please let us know if there is anything we can do for you. Thank you.PATTERN PRACTICE1.May I help you to find your seat with your bagsyour seat？（二）SEATINGA passenger in the wrong seatP：Excuse me, stewardess. There’s someone sitting in my seat.S: May I see your boarding pass, please?…Thank you. Just a moment, please, （To the passenger Who is seated）S：Excuse me, madam. May I see your seat check, please?P：Here you are.S：Thank you，madam.I'm afraid you are in the wrong seat. 18A is just in front of this one.P：Oh, I thought this was my seat,S ：May I help you with your things?P：No, I can do that myself.S：All right, madam. Thank you very much…Thank you for waiting, Sir，Here is your seat.Bag in the aisleS：Excuse me, Sir. Is this your bag?P：Yes, why?S ：Would you mind keeping it under the seat，Sir? I ’m afraid you are not allowed to leave baggage here. It might block the aisle.P：All right.S：Thank you very much,Sir. Would you mind doing.（三）BEFORE TAKE-OFFS：Good morning, Sir. Welcome aboard. Would you like a glass of champagne?P：That sounds like a good idea. What kind is it?S：It's a French champagne, Sir. Would that be all right?P：Yes, that would be fine. Thank you.S：You're welcome, Sir. Please enjoy the flight.S：Would you like a hot towel, madam?P ：Thank you.（Another passenger says）P：By the way, do you have a copy of "Newsweek" ？S ：Yes，Sir . I’ll get one for you in just a moment.Thank you for waiting，Sir. Here you are.S：Would you like to read newspaper, Sir?P：What do you have?S：We have the "New York Times" and the "Wall Street Journal. “Which would you like?P：Don't you have the "London Times" ？S：I'm sorry, Sir. I'm afraid we don't have, that on board.Would one of these be all right?P：All right. Give me the "New York Times, “please.MEAL SERVICEOrderS ：May I take your order，madam?P ：Let me see….S：We have a choice of roast beef, steak, chicken or fish，which would you like?P：I'll try the roast beef.S ：Certainly，madam.S ：What would you like for the main course, Sir?Today we have roast beef, chicken and fish,P：Don't you have steak?S：I'm sorry, Sir. I'm afraid we are all out of steak. Would you like to try the roast beef? It, s very tasty.P：All right. I'll try that.S：Thank you, Sir.Plug-in tableS：Excuse me, Sir. May I set up your table?P ：Sure.S: Thank you, Sir.S：Would you care for some hors d'oeuvres，madam? We have lobster, caviar fuie gras and some Chinese delicacieo.P：I'll try some caviar and lobster.S：Would you like some, minced onion with your caviar?P：Just a little, please.S ：Yes, madam. Would you like anything else?S：No. That'll be plenty.S：Excuse me, Sir. You ordered the beef noodles, is that right?P：That's right.S ：Thank you for waiting，Sir. Here you are,（To the next passenger）S ：Your chicken will be ready in a few moments, minutes, P：All right. Thank you.S: Are you all through with your steak, ma'am?P：Yes, I am, Thank you.S ：May I take your plate away?P：Certainly. Here you are.S：Thank you, madam.S：Would you care for some cheese，Sir?P：Let's see. Do you have something mild?S ：Yes，Sir. The camembert and the chedder are quite mild. P：Okay. I’ll have a little of it.S: Certainly, Sir. With crackers or rye bread?P ：Crackers, please,S：Yes, Sir. Here you are. Would you like some to go with it, Sir? P：No, thanks, I'll pass on the wine this time.S：All right, Sir.End of the mealS：Would you like more of anything，Sir?P：No, thank you. That was enough for me.S ：May I clear off your table now?P：Sure, go ahead.S ：Excuse me，Sir, Are you ready for your lunch?P：Oh, yes. Let me take that.S：Thank you, Sir.P：Excuse me, Miss. Could I have some black tea?S：Certainly, madam. With milk or Lemon?P：With milk, please.C. I.0S：Excuse me，Sir. Would you please fill out this form before we get to Tokyo? You will need it when you go through immigration.P：Okay. Do I need anything else?S: Do you have any unaccompanied baggage or Items exceeding the tax-free limit?P：Well, I sent some clothing in advance from London.S ：Then，please fill out two copies of this customs form.P：All right. Thanks.P：Excuse me. How many cigarettes can I bring into Japan?S：Are you just visiting, madam?P：Yes, that's right.S：400 foreign cigarettes and 400 Japanese cigarettes are permitted tax free. P：Good, I don’t have that many. How about liquor?S：Three bottles are permitted tax free.P：Oh, dear. I have four bottles.S：Are you traveling alone, madam?P：Yes, I'm afraid so.S：Then, please fill out this form and hand it to the Customs officer.P：Come here stewardess, please.S：Yes，Sir. May I help you?P：Yes. We are thinking of visiting Hong Kong on our way to Singapore, What are the entry requirements?S：Just a moment, Sir. I'll check for you.INFORMATIONP：Can you tell me，Miss, how long is it going to take us to get to San Francisco?S：Our flight time is 10 hours and 20 minutes and our arrival time will be 25 minutes past 9 in the morning local time.P：What’a the time difference between BEIJING and SAN- FRANCISCO?S：SAN FRANCISCO is 16 hours ahead of BEIJING, but one day behind, because we cross the International Date Line.P：That sounds very complicated, but I think I understand now. Thank you.S: You're welcome. Sir. Please enjoy the flight.S：Excuse me. madam. Have you finished with the magazine?We'll be landing in Hong Kong in about 25 minutes.P：Yes, you can take it.By the way, is the airport far from downtown?S：It usually takes about 20 minutes by taxi at this time of the day，madam.P：Is there some kind of bus service?S：I' m afraid there is no regular limousine bus service, madam.I'd suggest you check with the infotmation counter in the arrival lobby. They will be able to help you.P：I see. Thanks for the advice,S：You，re welcome, madam. I hope you have a nice stay in Hong Kong.GENERAL CONVERSATIONS ：Excuse me，madam. Do you enjoy the flight?P：Yes. Eveything’s just fine.S：I’m glad to hear that. Is this your first visit to China.P：Yes, it is. Say，that reminds me. Can you tell me what kind of souvenirs are available?S：Well, the most popular items are china ware. They are avaible in your hotel shop or a big department store.P：All right. I’ll take your advice. Thank you.S：You' re welcome, madam. I hope you can find something you like.P：Excuse me, Stewardess, Do you have a minute?S：Yes, Sir. What can I do for you?P：This is my first trip to China, and I’d like to do a little sightseeing after I finish up my business. Can you recommend some interesting places?S：Yes, Sir. How many days will you have?P：I think I should have 2 or 3 days.S：In that case ，I'd suggest that you visit Xi’an.It’s an ancient capital of China.It's very popular with tourists.EXTRA CARECall buttonS：Yes, Sir, May I help you?P：Yes. I have a rather bad headache. Do you have something I can take for it?S：Certainly, Sir. Just a moment. I'll show you what we have.Here you are，Sir. These are good for headache.P：Let me see. I’ll take aspirin, I think.S ：Yes, Sir. Would you like one or two tablets?P：Just give me one for now.S：Here you are, SirP：Thanks.S：You're welcome, Sir. I hope you feel better soon.LaterS：How do you feel now, Sir?P：A little better now. Thank you.S：I'm glad to hear that. Is. there anything I can do for you?P：Is it possible for me to Lie down some where?S：Yes, Sir. We have some empty seats in the back of the cabin.This way, please.Here you are. I'll take out the armrests and you can lie down.P：Thanks.S：Not at all.Before take-offS：Excuse me, madam. Would you please hold your baby outside the seat belt? That will be more comfortable for the baby.P：Oh, I see.S：May I help you, madam?Is that more comforfable for you?p：Yes, that's fine. Thank you.S：You are welcome, madam. After take-offS：Excuse me, madam. Would you like me toset up a bassinetfor you?P：Yes, that would be helpful.S：There you are，madam. The bassinet is ready.This bag is for any soiled items you may have.P：Yes, I’ll need something like that.S：When would you like to feed the baby, madam?P：I' ll have to give her a bottle in about an hour. Will you be able to prepare it for me?S：Yes, madam. I’ll be happy to. Did you order anything speciafor the baby?P：No, I brought some milk with me.S ：I see，madam. If there is anything I can do for you, please let me know. My name is Zhang Yu.P：Thank you very much，Miss Zhang. You're very kind.S：You're quite welcome, madam.Before landingS：Excuse me, madam. I'm sorry to disturb you, but may I take down the bassinet now? We'll be landing shortly.P：I see.S：I' ll be back to help you with your things after we land, madam.P：I'm very grateful.S：Not at all, madam.Lost itemsS：Yes, madam. May I help you?P：I seem to have lost one of my eardrops. I can't find it anywhere.S：I'm sorry to hear that, madam. When do you think you lose it?P：I’m pretty sure I still had it on when I went to the restroom after dinner.S：I see，madam. Can you tell me which restroom you used?P：It was one of those at the back. The second from the left，I think.S ：All right, madam. I' ll check there and around this area.Would you mind checking your handbag and pockets again?S：I'm afraid I can't find it under the seats or in the restroom ,madam.P：It's definitely not there.S：We will ask our ground staff to look for it when we arrive in Shanghai. Would you please give us your name, home address, your itinerary for the next few days, and a description of the eardrop? Our ground staff will contact you when they find the eardrop.P：All right."Here you are.S ：Thank you，madam. We ’ll do our best to find it for you.BEFORE LANDING AND DEPLANINGP：Miss, aren't we a bit behind schedule?S：I'm sorry, Sir. The Control Tower has, instructed us to hold. The airport seems to be rather busy. The captain expects to receive clearance in a few minutes.S：Excuse me, Sir. Is your seat belt fastened? We will be landing soon,P: Okay- By the way，how is the weather on the ground?S：The latest report says that it is cloudy with occasional light rain. Sir.S：Excuse me, madam. I'm sorry to disturb you, but would you mind returning your seat to the upright possition? We’ll be landing shortly.After landingSGoodbye, Mr Li. I hope you enjoy your stay in China.P：Thank you. Goodbye for now.S：Thank you, madam.Please mind your step. It's rather slippery outside.P：Thank you. Goodbye.S：May I help you down the stairs?P ：Thank you.S：You're welcome. We hope to see you on board again soon.食物名称（一）cloves 丁香ginger 姜garlic 蒜soy sauce 酱油vinegar 醋pancakes 薄烤饼fried egg 煎鸡蛋poacheal egg 荷包蛋omelet 芙蓉蛋ground beef 小牛肉chops 排骨肉lamb 小羊肉meatballs 肉丸mutton 羊肉sausage 腊肠veal 小牛肉crab 螃蟹lobster 龙虾prawns 大虾sea cucumber 海参bamboo shoots 竹荀bean 豆bean sprouts 豆芽菜cabbage 洋白菜carrots 胡萝卜corn 玉米eggplant 茄子mushroom 磨菇onions 洋葱peas 碗豆green pepper's 青椒radish 红须萝卜soybean curd 豆腐spinach 菠菜turnips 白萝卜饮料green tea 绿茶black tea 红茶coffee 咖啡milk 牛奶yoghurt 酸牛奶ice-cream 冰淇淋mineral water 矿泉水ice-cube 冰块cube 方糖lemonade 柠檬水Coke （coca-cola）可乐seven-up 七喜fruit juice 果汁soda water 苏打水beer 啤酒烹饪stew 炖boiled 煮的steamed 蒸的fried 炸的roasted 烤的salted 盐腌的smoked 熏的pickled 腌制的PHARMACYadhesive tape 胶布alcohol 酒精bandage 绷带bobby pins 夹子cough syrup 咳嗽糖浆gauze 纱布iodine 碘酒nose poiish 滴鼻药burn 烫伤cough 咳嗽cramp 抽筋fever 发烧headache 头痛influenza 感冒poisoning 中毒toothache 牙痛nausea 作呕，恶心pneumonia 肺炎scissors 剪刀syringe 注射器allergy 过敏症catch cold 着凉食物名称（二）steamed bread 慢头noodles 面条dumplings 饺子rice 米饭macaroni 挂面bread 面包millet 谷子oatmeal 燕麦片oats 燕麦almonds 杏仁apricot 杏子cherries 樱桃coconut 椰子dates 枣子lemon 柠檬mandarin orange 密柑cake 糕点、饼mango 芒果toaot 土司，烤面包片persimmon 柿子orange 桔子plums 李子strawberries 草梅walnuts 核桃spring roll 春卷grapes 葡萄kumquats 金佶lichee 荔枝lime 白果lingon 龙眼apple 苹果peach 桃子water melon 西瓜pineapple 菠萝beets 甜菜sprouts 豆芽食物名称（三）duck 鸭stew beef 炖牛肉veal 小牛肉raw ham 生火腿roast pork 烤猪肉bacon 咸猪肉fresh 新鲜的frozen 冻冰的lean 瘦的peppery hot 辣的salty 咸的spicy 香料的sweet 甜的sour 酸的bitter 苦的raw 生的tender 嫩的delicious 美味的chicken 鸡fish 鱼ham 火腿shrimps 小虾butter 黄油honey 蜂蜜jam 果酱tomato sauce 蕃茄酱餐具knife 刀glass 玻璃杯fork 叉cup 杯（有柄）spoon 勺chopsticks 筷子plate 盘toothpick 牙签napkin 餐巾straw 吸管，麦管。
民航空乘英语Unit1
Air China 中国航空公司 China Southern Airlines 南方航空公司 China Eastern Airlines 东方航空公司 Hainan Airlines 海南航空公司 Shenzhen Airlines 深圳航空公司 Xiamen Airlines 厦门航空公司 Shanghai Airlines 上海航空公司
January February April May July August October November
March June September December
On the Plane
carry-on bag 随身行李 overhead compartment 头顶上方的行李架 window seat 靠窗座位 declaration form 申报单 blanket 毛毯 seat pocket 椅袋
seatbelt 安全带 tray 小桌板 buckle 安全扣 passport 护照 boarding pass 登机证 footrest 脚踏板 headrest 头垫
aisle seat 靠道座位 pilliow 枕头 headphone 头戴式耳机 console 控制台 armrest 扶手
每天早晚用甜美流畅地朗诵客舱广播 词三遍； 熟记本单元所学的航空英语单词，互相 听写在作业本上。
First Class 头等舱 Business Class 商务舱 Economy Class 经济舱
Domestic Air Tickets 国内机国际机票
客舱广播词
Welcome aboard Shenzhen Airlines. Please take your seat according to your seat number. Place your hand baggage in the overhead compartments; heavy items, fruits and easy-broken items should be stowed under the seat as quickly as possible and keep the aisle clear for others to be seated. Please do not touch any emergency equipment marked with red signs. Passengers next to the emergency exit, please keep away from the emergency door handles. Thank you for you cooperation!
《 民航空乘英语》完整版
Ladies and gentlemen, Welcome aboard China Southern Airlines’ flight from Changchun to Sanya via1
Nanjing. Please take your seat according to your seat number. If you cannot find your seat, please ask the cabin attendants for help. Your seat number is on the __e_d_g_e_ of the overhead locker. Please make sure your hand baggage is stored in the overhead locker. Small articles2 can be put __u_n_d_er__ the seat in front of you. Please take your seat as soon as possible to keep the aisle __c_le_a_r__ for others to go through.
1
Part
Part
Part
Part
1
2
3
4
Warm Up
Announce ments
Dialogues in Cabin
Reading and Writing
2
Part
Part
Part
Part
1
2
3
4
Warm Up
Announce ments
Dialogues in Cabin
Reading and Writing
《-民航空乘英语》3doc资料35页PPT
40、学而不思则罔，思而不学则殆。——孔子
Hale Waihona Puke 谢谢！36、自己的鞋子，自己知道紧在哪里。——西班牙
37、我们唯一不会改正的缺点是软弱。——拉罗什福科
xiexie! 38、我这个人走得很慢，但是我从不后退。——亚伯拉罕·林肯
39、勿问成功的秘诀为何，且尽全力做你应该做的事吧。——美华纳
33、如果惧怕前面跌宕的山岩，生命 就永远 只能是 死水一 潭。 34、当你眼泪忍不住要流出来的时候 ，睁大 眼睛， 千万别 眨眼!你会看到 世界由 清晰变 模糊的 全过程 ，心会 在你泪 水落下 的那一 刻变得 清澈明 晰。盐 。注定 要融化 的，也 许是用 眼泪的 方式。
35、不要以为自己成功一次就可以了 ，也不 要以为 过去的 光荣可 以被永 远肯定 。
《-民航空乘英语》3doc资 料
31、别人笑我太疯癫，我笑他人看不 穿。(名 言网) 32、我不想听失意者的哭泣，抱怨者 的牢骚 ，这是 羊群中 的瘟疫 ，我不 能被它 传染。 我要尽 量避免 绝望， 辛勤耕 耘，忍 受苦楚 。我一 试再试 ，争取 每天的 成功， 避免以 失败收 常在别 人停滞 不前时 ，我继 续拼搏 。
民航乘务英语1 At the Airport
hand-held metal detectors
Departure lounge
Departure lounge
The departure lounge is where passengers can go to sit and relax while they wait to board the plane. There are a number of different areas within the departure lounge where passengers may also enjoy last minute shopping in the duty-free shops before flying off to their destination. Here they can buy perfumes,
required to show to the immigration official his passport, health certificate, the certificate of inoculation and customs declaration forms.
Baggage reclaim
—︳
︳— Boarding card
Passport control
—︳
— security
︳
Departure lounge, duty-free shop
︳
Boarding aircraft
Part I reading
At the airport
When a passenger is traveling by air, to or from a destination, the first point of entry is the terminal building. This is mainly divided into two areas – the Arrivals,
民航专业英语unit1
Section A: Speaking
Situational Dialogues
Situation: A passenger asks cabin attendant about his seat. (P=Passenger, F=Flight Attendant) F: Good morning, Miss. Welcome aboard! P: Good morning. Where can I f ind my seat? F: Could you show me your boarding pass, Miss? P: OK. Here you are. F: It’s 16A. That will be a window seat. This way, please. P: Thank you.
Section A: Speaking
Words and Phrases
seat back
upright position
refrain from
cooperation
n.
aboard
adv.
boarding pass/card
airlines
n.
座椅靠背 垂直的位置 制止，控制，忍住 合作 上船（或飞机、车） 登机牌，登记卡 航空公司
Section B: Listening
Section B: Listening
Announcements
Listen to the following announcements carefully and try to f ill in the blanks.
Announcement I Ladies and gentlemen,
Section A: Speaking