商务英语19
商务英语常用单词和短语60个
商务英语常用单词和短语60个1. negotiation - 谈判2. contract - 合同3. agreement - 协议4. proposal - 提议5. offer - 报价6. invoice - 发票7. payment - 付款8. delivery - 交货9. shipment - 装运10. order - 订单11. customer - 客户12. client - 客户13. supplier - 供应商14. vendor - 供应商15. product - 产品16. service - 服务17. marketing - 市场营销18. advertising - 广告19. promotion - 推广20. branding - 品牌塑造21. market research - 市场调研22. target audience - 目标受众23. sales - 销售24. revenue - 收入25. profit - 利润26. loss - 损失27. investment - 投资28. return on investment - 投资回报率29. budget - 预算30. expense - 费用31. cost - 成本32. overhead - 经常性费用- 会计34. finance - 财务35. banking - 银行业务36. loan - 贷款37. interest - 利息38. mortgage - 抵押贷款39. collateral - 抵押品40. stock - 股票41. bond - 债券42. asset - 资产43. liability - 负债44. equity - 股本45. dividend - 红利46. merger - 合并47. acquisition - 收购48. joint venture - 合资企业49. partnership - 合伙企业50. corporation - 公司51. LLC (Limited Liability Company) - 有限责任公司52. CEO (Chief Executive Officer) - 首席执行官53. CFO (Chief Financial Officer) - 首席财务官54. COO (Chief Operating Officer) - 首席运营官55. HR (Human Resources) - 人力资源56. IT (Information Technology) - 信息技术57. R&D (Research and Development) - 研发58. outsourcing - 外包59. offshoring - 离岸外包60. telecommuting - 远程办公。
商务英语词汇汇总(共522个)
TYPES OF COMPANY AND BUSINESS1.banking 银行业2.construction 建筑业3.correspondence 通信cation 教育5.electronics 电学也6.entertainment 娱乐7.finance 金融8.health 保健9.import 进口10.export 出口11.manufacture 制造业12.press 新闻界13.printing 印刷业14.producing 生产业15.programming 编程16.publishing 出版17.science 科学18.telecommunications 通讯19.trade union 工会20.transporting 运输DIVISIONS AND DEPARTMENTS1.accounts 会计部2.administration 行政管理处3.advertising 广告部4.assembly line 装配线5.canteen 餐厅,小卖部6.clinic 诊所7.customer service 客户服务8.distribution 分销部9.financial services 财务服务10.forwarding company 运输公司11.head office 总部12.headquarters 总部13.human resources 人力资源部14.maintenance 维修部15.management 管理不16.marketing 营销部17.personnel 人事部18.packaging 包装部19.production 生产部20.public relations 公关部21.purchasing 采购部22.quality control 质量管理部23.research and development 调研部24.sales 销售部25.training 培训部26.wages and salaries 工资部OFFICE EQUIPMENT AND STATIONERY1.ashtray 烟灰缸2.biro 圆珠笔3.blinds 窗帘,百叶窗4.bookcase 书架,书箱5.bulb 灯泡6.calculator 计算器7.cassette player 卡式录音机puter 电脑9.diary 日志10.documents 文件11.envelope 信封12.fax machine 传真机13.filing cabinet 文件柜14.floppy disk 软盘15.furnished 备有家具的16.hard disk 硬盘17.keyboard 键盘18.lectern 讲演者放讲稿的小台架19.microphone 麦克风20.mobile telephone 移动电话21.mouse 鼠标器22.notepad 便签23.overhead projector 投影仪24.paper clip 纸夹25.pencil sharpener 转笔刀26.penknife铅笔刀27.photocopier 复印机28.pin 大头针29.plug 插头30.printer 打印机31.recorder 录音机32.scissors 剪刀33.screen 屏幕34.sheet (一)张,片35.shelf 书架36.socket 电源插座37.software软件38.staple 订书钉39.stapler 订书器40.switch 开关41.telegram 电报42.telegraph 电报机43.transparencies 幻灯片44.typewriter 打字机45.video camera 摄像机46.video player 录像机47.video tapes 录像带48.word processor 文字处理机FORMS AND BOOKS1.account bill 帐单2.advertisement 广告3.air mail 航空邮件4.announcement 通告5.attached document 附(文)件6.application 申请表7.balance sheet 资金平衡表8.balance of trade 贸易平衡表9.blank note 空白支票10.bond 债券11.booklet 小册子12.brand 商标13.briefing 简要说明,报告14.brochure 广告手册15.bulletin 公告16.business card 名片17.calendar 日历18.cardboard 硬纸板19.cash book 现金簿20.catalogue 目录21.chart 图表22.cheque = check 支票23.confidential information 机密资料24.consignment agreement 托运协定25.contract 合同26.copy 副本,一份(文件)27.credit card 信用卡28.curriculum 课程表29.description 说明书30.design 设计31.diagram 图表32.directories 名录,指南33.dispatch 急件,公文34.draft 汇票35.drawing 图纸36.driving license 驾驶执照37.duplicate 副本38.electronic-mail 电子邮件39.fax 传真40.file 档案41.financial statement 财务报表42.flip chart 可翻记录册43.flow chart 流程表44.graph 曲线图45.guarantee 保证rm 通知47.invoice 发货清蛋,发票bel 标签49.leaflet 广告传单50.manual 手册,指南51.memorandum 备忘录52.minutes 会议记录53.newsletter 业务通讯54.numerical data 数据55.order form定货单anization chart 组织结构图57.original 原件,原始的58.postage stamp 邮票59.pamphlet 小册子60.passport护照61.pattern 式样62.penalty clause惩罚条款63.permit 允许,许可证64.photograph 照片65.poster 标语66.price list 价格表67.program 计划,程序68.quotation 报价单69.receipt 发票70.record 记录71.reference book 参考书72.refund order 退款单73.registered letter 挂号信74.report on progress 进展报告75.shortlist 决选名单76.telex 电传77.track record 过去的记录BUSINESS TRIP1.a seat in economy 经济舱座位2.airline 航空公司3.baggage 行李4.boarding card 登机卡5.business travel 商务旅行6.climate 气候7.custom 习俗8.Customs 海关9.declare 申报10.delay 延误11.departure 出发,起程12.destination 目的地13.enter 进入14.entertain 招待15.estimate 预算,估计16.exit 出口17.expenditure 支出18.expense 费用19.fare 车(船,飞机)费20.forecast 预报,预测21.in advance 提前22.invalid 失效23.journey 旅行24.length of stay 停留时间25.load 装载,载重26.luggage 行李27.method of transport 交通方式28.out of date 过期的29.parcel 小包30.passenger 乘客31.pilot 飞行员32.platform 站台33.punctual 准时的34.purpose of trip 出行目的35.register 登记36.registration 登记37.sail 航行38.stopover 中途停留(转机)39.terminal (飞机,汽车)终点站40.to check in 登记(住宿),登机手续41.go abroad 出国42.to issue the visa 办签证43.to take off 起飞44.tourist 旅行者45.travel agency 旅行社46.traveler’s cheque 旅行支票47.valid 有效的48.waiting room 候车室49.voyage 航海TELEPHONING1.dial 拨电话2.interrupt 打断谈话3.extension number 分机号码 网络5.standard phrases 标准用语6.switchboard operator 接线员7.telephone directory 电话簿8.telephone message 电话记录9.to accept the offer 接受请求10.to apologize for 道歉11.to be engaged 占线12.to call back 回电话13.to connect somebody 接通某人14.to give advice 提建议15.to hang up 挂断16.to hold on 别挂断17.to inquire about 咨询18.to make a phone call 打电话19.to make an offer 提供帮助20.to make requests 请求21.to phone back 回电话22.to put through 接通电话23.to refuse the offer 拒绝请求24.to ring back 回电话25.to ring up 打电话ARRANGEMENTS AND PLANS1.accommodation 住宿2.affair 事务3.agenda 议事日程4.arrangement 安排5.budget 预算6.contact 联系7.correction 修改8.plan 计划9.program 计划10.proposal 提议11.propose 提议(v)12.rearrange 重新安排13.schedule 时间安排表14.settle 解决15.tight 紧的16.timetable 时刻表17.to attend the meeting 出席会议18.to be absent 缺席19.to be present 出席20.to book a flight ticket 预定机票21.to cancel the reservation 取消预定22.to confirm the flight 确认飞机23.to fix a time 定时间24.to give the permission 允许25.to make an appointment 预约26.to reserve the hotel 预定旅馆COMPANY, PRODUCTS & SERVICES1.airline 航空公司2.a two-year guarantee 两年保修期3.accessory 附件4.actual reduction 实际减员5.adjust 调节6.administrative cost 行政管理费7.advantage 优势8.annual profit 年利润9.assembly line装配线10.assembly plant装配厂11.authority 权利,当局12.available 可用的,可得到的13.average interest rate 平均利率14.bargain 讨价还价15.balance of trade 贸易平衡16.branch 分支机构17.benefit 好处18.brand 品牌19.business activities 商务活动20.cargo 货物21.cash 现金22.cash flow 现金流动23.charge 索价petition 竞争ponent零部件26.consumer 消费者27.convenient 方便的28.corporation 公司29.costing 成本预算30.current assets 流动资产31.current liabilities 短期负债32.customer 客户33.cut 缩减34.debt 债务35.deficit 逆差,赤字36.delivery time 送货时间37.demonstration 展示38.deposit 存,储39.describe 描述40.disadvantage 劣势41.display 展示42.distribution costs 运输成本43.dividend 红利,股息44.domestic market 国内市场45.duty 税46.economical 经济的47.efficient 高效率的48.electronic products电子产品49.equipment设备,仪器50.expenditure 支出51.expensive 昂贵的52.field 领域53.fixed assets 固定资产54.foreign currency 外币55.free of charge 免费56.full instructions 详细说明57.gross profits 总利润58.hardwares 硬件,五金59.headquarters 总部60.heavy industry 重工业61.height 高度62.high quality product 高质量产品63.holding company 控股公司64.incorporated 股份有限的65.individual enterprise 个人企业66.industry工业67.install安装68.insurance 保险69.international payments国际支付70.investment 投资71.joint venture 合资企业unch 推出新产品73.length 长度74.limited liability company 股份有限公司75.loan贷款76.local trade 当地贸易77.location 位置78.low cost低成本的79.mail order邮购80.main strength 主要实力81.manage 管理82.manufacturer生产商83.margin 定金,盈余84.market leader 市场领先者85.market share 市场份额86.mass produce 批量生产87.merger 合并88.methods of payment 付款方式89.mobile capital 流动资本90.monopoly 垄断91.multiply 多样化的92.mortgage loan 抵押贷款93.multinational company 跨国公司94.negotiate 谈判 income纯收入96.new accounts 新帐户97.output 产量98.overdraft 透支99.overheads 管理费100.overseas investment 海外投资101.parent company 母公司102.payment 支付款项103.pensions 抚恤金,养老金104.portable 轻便的105.price list 价格表106.private income 私人收入107.product presentation 产品介绍108.profit after tax 税后利润109.profitable 核算的110.property 财产111.public spending 公共消费112.qualify 使。
商务英语专业术语
商务英语专业术语1.询盘inquiry。
2.发盘offer。
3.还盘counter-offer。
4.接受acceptance。
5.商品品质quality of goods。
6.商品数量quantity of goods。
7.装运shipment。
8.装运日期date of shipment。
9.贸易术语trade terms。
10.付款方式terms of payment。
11.保险insurance。
12.索赔claims。
13.不可抗力force majeure。
14.仲裁arbitration。
15.合同合同contract。
16.销售代理sales agent。
17.购货协议purchase agreement。
18.贸易伙伴trading partner。
19.佣金commission。
20.海运提单maritime Bill of Lading。
21.供应链管理supply chain management。
22.跨国企业multinational corporation。
23.对外贸易foreign trade。
24.关税tariff。
25.贸易制裁trade sanctions。
26.贸易战trade war。
27.经济全球化economic globalization。
28.跨境电商cross-border e-commerce。
29.互联网金融internet finance。
30.一带一路Belt and Road Initiative。
31.贸易展览会trade fair。
32.商务洽谈business negotiation。
33.市场营销marketing。
34.品牌建设brand building。
35.企业文化corporate culture。
36.人力资源management personnel。
37.职位招聘job recruitment。
38.绩效评估performance appraisal。
商务英语写作课件19 Recommendations
EXAMPLES
The only thing that we in the school administration have ever worried about in regard to Sam is the prospect of funding his bottled water. Sam is such a passionate and prolific speaker that he needs a steady supply to maintain his voice. So far we have gotten a pass on this, as students have bought it for him, including what must have been a year’s supply on his last birthday.
8 Yours truly
SUPPLEMENTARY SAMPLE LETTERS
To: Office of Admissions From: Dr. Charles Kennedy Re: Steve Monk Date: November 15 2005 Dear Sir:
The following tips can be a general outline in writing a letter of recommendation:
Use brief statement to establish the subject;
Give credible information on the person’s qualities, emphasizing the strong features of the person;
2019年商务英语考试BEC初级精选题及答案
2019 年商务英语考试BEC 初级精选题及答案Questions 15 - 20Read the following extract from a book on management and the questions on the opposite page .For each questi on 15 —20,mark one letter (A, B, C or D )on your Answer Sheet for the answer you chooseIn the last few years, managers throughout industry have seen more changes than many of them could have expected to see in their entire working lives having to communicate information which often leads to feelings of insecurity has become a key activity. From being regarded as relatively unimportant in many companies , managementemployee communication has become a central corporate need.Concordia International provides a good example of a company that has adjusted well to the changing needs for communication . since 1995 , Concordia has been turned inside-out and upside-down, to ensure that it is a marketing -led, customer-resp on sive bus in ess, one that looks outwards at customers and competitors, rather than inwards at its own processes and the way things were done in the past. In the last eight years, Concordia has reduced its workforce by more than 80.000 people - or 35% -on a voluntary basis, with further downsizing anticipated.From being an engineering company, Concordia is now remaking itself as a service company. The role of employee communication in such a context is to build people 's self - confidence, topersuade them that, although it is inevitablethat the changes will go ahead, they also bring with them new opportunities for employees. However, this is not an easy task. People tend to beskeptical of these claims and to feel that they are losing touch with the company they have worked for over many years. This is understandable, since many of the old certainties are being swept away , including the core activities of the company they work for. Above all , they have had to face up to the fact that they no longer have a job for life.Research indicates that people respond to this predicament in a variety of ways. The bulkof employees fall into two main categories in terms of their response to the new situation :on the one hand there are the “ pragmatists and on the other “the highly anxious ” the former see theirjob as a means to an end and have a relatively short-term perspective, with strong loyalty to their local term , rather than the company as a whole . the second category, usually themajority, may respond to threatened changes with a feeling of having been let down, and even feel anger at the company for what they see as changing the terms of their employment.The employee communication process needs to be capable of accurately directing its messages at a variety of employee groups and departments within the workforce . this is why middle managers and line managers are so key to communication. They are the people who know about the full rage of concerns among the workforce. The problem in the past was that thiscrucial area was often the responsibility of a separate, relatively isolated unit. Concordia puts responsibility for communication firmly on line managers. All their research points to the sameconclusion :people prefer to get their information face-to-face from their line managers. That is the keyrelationship and where arguments and hearts and minds-are lost.The general rule in company communication is to tell employees as much as you can as soon as you can. If you can't provide details, then at least put the news in context and commit yourself to providing greater detail when it becomes available another rule of company communication is that there must be a fit between what the company is telling its employees and what it is telling its shareholders15:in the last eight years, Concordia hasA made over 80.000 employees reduncdantB completed a period of downsizingC reduced its workforce of 80.000 by 35%D given 35% of departing employees voluntary redundancy16 from Concordia 's point of view, the role of communication is toA win employee support before going ahead with the changesB change the compa ny's core activities.C emphasise the positive aspects of the changesD explain the need for the changes17 what does research show about most employees ' response to change?A they expect it to have a bad effect on the companyB they feel completely powerlessC they become less loyalD they fell they have been treated unfairly18 Concordia ' s communication process mainly relies onA printed communicationB departmental headsC personal communicationD a separate, specialized unit19 According to the writer, what is the guiding ;principle about giving information within an organization?A Never make promises about future developmentsB Give people an overall view at the earliest possible stageC always include plenty of hard informationD Hold back until all the details can be provided20 which of the following would be the most suitable title for the article?A employee attitudes to company communicationB making company communication more effectiveC Researching company commmucationD Making employees feel less powerless15 A 16-20 C D C B B。
国际商务英语
国际商务英语贸易术语:1.EXW (Ex Work)工厂交货2.FCA (Free Carrier)货交承运人3.FAS (Free Alongside Ship)船边交货4.FOB (Free On Board)船上交货5.CFR (Cost and Freight)成本加运费6.CIF (Cost Insurance and Freight)成本、保险和运费7.CPT(Carriage Paid to)运费付至8.CIP(Carriage Insurance Paid to)运费、保险费付至9.DAF(Delivered At Frontier)边境交货10.DES(Delivered Ex Ship)目的港船上交货11.DEQ(Delivered Ex Quay)目的港码头交货12.DDU(Delivered Duty Unpaid)未完税交货13.DDP(Delivered Duty Paid)完税后交货mercial Councilor’s Office 商务参赞处15.consignor 委托人、发货人、寄售人16.consignee 受托人、收货人、承售人17.firm 商号、商店、公司18.corporation 公司商会19.private-owned corporation 私有公司20.nonprofit corporation 非营利公司21.public corporation(state-operated corporation)国有公司22.limited liability company (股份)有限公司23.agent 代理人agency 代理代理权sole distributor 独家经销代理sole distributorship 独家经销代理权distributor 经销人distributorship 经销权24.duplicate 副本25.in duplicate 一式两份26.in triplicate 一式三份27.stipulation 规定28.rule 法则w 法律30.term 条款31.cash on delivery 货到付款(缩写C.O.D)32.m/t 公吨33.The sight L/C 即期信用证34.The usance L/C 远期信用证35.The revocable L/C 可撤销信用证36.The irrevocable L/C 不可撤销信用证37.partical shipment(s)分批装运38.Transshipment 转船39.Liner 定期班轮40.Tramp 不定期货轮41.Fragile 易碎42.Easy to Be Damaged 易损43.Easy to Be Deteriorated 易变质44.Inflammable易燃、Explosive 易爆、Poisonous有毒45.。
商务英语口语900句中英文对照中文翻译全文翻译
商务英语口语900句中英文对照中文翻译全文翻译Unit 1希望与要求Part 11. We'd like to express our desire to establish business relationship with you on the basis of quality, mutual benefit and exchange of needed goods .我们希望在保证质量、互惠互利以及交易彼此需要的货物的基础上和你们建立业务关系。
2 .In order to extend our export business to your country we wish to enter direct business relations with you.为了扩大我们在贵国的出口业务,我们希望和你们建立直接贸易关系。
3. Our hope is to establish mutually beneficial trading relations between us .希望在我们之间能够建立互惠互利的贸易关系。
4. We looking forward to further extension of pleasant business relations.我们期待进一步保持愉快的业务关系。
5. It’s our hope to continue with considerable business dealing with you.我们的希望是和你们保持可观的生意往来。
6. We look forward to receiving your quotation very soon.我们期待尽快收到你们的报价单。
7.I hope you see from the reduction that we are really doing our utmost.我希望你能够看到我们事实上已经作出了最大程度的让价。
商务英语BEC阅读精选及答案解析
商务英语BEC阅读精选及答案解析如果大家在备考bec的时候发现阅读常常会丢分的话,除了寻找一下原因,还要多做一些练习题,下面小编给大家带来商务英语BEC 阅读精选及答案解析,希望对你有帮助。
商务英语BEC阅读精选Fighting FitFine Fitness, the health and fitness club operator, announced an impressive set of results yesterday: (19) a 38-per-cent jump in annual pre-tax profits, the company claimed that it had (20) none of the problems (21) last week by its rival, Top Fit .According to Samantha Collier,the chief executive, Fine Fitness (22) strong and is on (23) to reach its target of 100 clubs within three years, its strategy unaffected by the apparent (24) down of the economy.The company opened 12 new clubs in the past year; (25) its total to 51. They have (26) to be highly successful, with people joining in large numbers, especially in the 25-to-40 age range. Even the more (27) clubs are still seeing sales growth, along with rising retention (28) of more than 70 per cent. This can be seen as clear (29) of the appeal of Fine Fitness.Ms Collier admitted that as there were (30) too many companies competing with one another; there would almost certainly be (31) in the health-and-fitness-club sector of the market She predicted that, within a relatively short time, there might be only about three major companies still in (32).However, she declined to say which these were likely to be.Profits rose by ?6.3 million, although there was a fall in gross margins from 31 per cent to 28.6 per cent because of higher insurance premiums, extra management costs and start-up expenses for the company's new (33) in Spain.19 A Stating B Reporting C Remarking D Informing20 A taken B felt C experienced D caught21 A released B issued C opened D revealed22 A stays B remains C maintains D keeps23 A track B direction C way D line24 A falling B breaking C cutting D slowing25 A bringing B putting C getting D mounting26 A shown B resulted C proved D demonstrated27 A installed B formed C established D confirmed28 A rates B standards C proportions D volumes29 A witness B sign C display D evidence30 A purely B merely C simply D barely31 A union B consolidation C alliance D combination32 A trade B office C commerce D business33 A trial B venture C proposal D speculation商务英语BEC阅读答案分析文章介绍了一个经营健康俱乐部的公司的情况,依旧是形势喜人。
2022年自考专业(电子商务)电子商务英语考试真题及答案19
2022年自考专业(电子商务)电子商务英语考试真题及答案一、词汇和语法 (本大题共20小题,每小题1分,共20分)1、Roscae said that he had never had to contend with any girl as fat as _________.A.herB.hersC.sheD.herself2、Many scientists believe that oil was formed in the earth _________ years ago.lionlionslion oflions of3、The officer _________ his orders to the men by radio.A.reportedB.transmittedmunicatedD.exchanged4、He’s never again written _________ as his first one.A.a such good bookB.a so good bookC.so good a bookD.such good a book5、It wasn’t long _________ he found a job.A.untilB.beforeC.sinceD.after6、There are _________ benefits in the new system.A.conciseB.tangibleC.preciseD.metal7、Was it during the Second World War _________ he died?A.thatB.whileC.in whichD.then8、I _________ to come over to see you, but someone called and I couldn’t get away.A.intendedB.would intendC.had intendedD.has intended9、He _________ to be a liar but a fool.A.thinksB.thinkingC.thoughtD.was thought10、He said he wouldn’t mind _________ at home.A.leaving aloneB.being left aloneC.to be left lonelyD.to leave alone11、He has an unusual _________ of life.A.conceptionB.lookC.philosophyD.science12、Professor Tate _________ about him.A.heard the students to talkB.heard the talk by the studentsC.heard the students talkingD.heard the students talk13、Before we commence again, let me give you a word or two of advice, _________?A.will youB.shall IC.don’t ID.won’t you14、He would have given more help, but he _________ so busy.A.isB.would beC.has beenD.had been15、The hot water _________ my pullover.A.shrankB.withdrewC.witherD.retreated16、Will you mind _________ him how _________ the next step?A.my telling; to takeB.my showing; to takingC.me to tell; takeD.me to tell; to taking17、_________ we think of Rose, we have to admit that he’sa highly competent man.A.WhichB.WhicheverC.WhatD.Whatever18、_________ all behavior is learned behavior is a basic assumption by solid scientists.A.NearlyB.That nearlyC.It is nearlyD.When nearly19、A teacher shouldn’t have _________.A.choicesB.selectionsC.favoritesD.options20、Once upon a time, _________ known by the name of James.A.a man there livedB.lived there a manC.a man lived thereD.there lived a man二、完形填空 (本大题共10小题,每小题1分,共10分)1、Steve wanted to ask Jenny to his school’s Spring Dance, but he imagined that she had plent y of dates and wouldn’t be interested (21) going with him anyway. When his friends(22) about his plans for the dance, Steve pretended to be(23), but they urged him to consider going to the dance. Steve (24)decided that he would make the effort to ask Jenny, but felt sure that he would be turned(25).(26) the following afternoon, as Steve was delivering papers, he could see Jenny (27)on the front steps. She seemed to be waiting for someone. Steve grew more (28) as he approached her, pretending to be busy with his newspaper. By the time he managed to say hello, his courage had failed, and he had given up the idea of asking her to the dance.(29) his surprise, Jenny suddenly struck up a conversation, and a few minutes later she asked him to the Spring Dance being held in her school. The turn of events was so startling to Steve (30), for a few moments, he could only stare in total amazement.21、()A.inB.ofC.for2、22、()A.enquirerB.inquiredC.consultedD.concerned3、23、()A.indifferentB.differentC.interestedD.agitated4、24、()A.firstlyB.primarilyC.finallystly5、25、()A.awayB.offC.overD.down6、26、()B.OnC.AtD.By7、27、()A.sittingB.sitC.to sitD.to be sitting8、28、()A.anxiousB.nervousC.eagerD.passionate9、29、()A.ForB.AtC.ToD.By10、30、()A.andB.thatD.where三、阅读理解 (本大题共10小题,每小题2分,共20分)1、Passage 1Most people agree that taxes must be paid. Government couldn’t run without money. But people argue about how taxes should be collected.Now the government works with a 查看答案【二、完形填空】1~5ABACD6~10BABC【三、阅读理解】1~5DBACD6~10BCDD。
高教版实用商务英语教程(第三版)课件Unit 19 Claim
❖Wang: But let me inform you that the
goods in question were strictly inspected
by the China Commodity Inspection
Dialogue Two Bureau at the time of loading. There
a claim. Yang Hong, the secretary of the other company, is now talking with her on the phone. ❖
Dialogue One Make and
Accept a Claim
❖Yang: Good morning, Red Apple. Can I help you?
Madam? ❖Smith: Actually, no. What we received is not
what we ordered. ❖Yang: Oh, really? We are so sorry. I understand
how you feel. It must be very annoying. I will check into it and call you back as soon as I find out what happened.
❖Wang: Could you tell us the exact cause of the inferior quality? You see, the damage may be caused by a variety of factors.
❖Lee: Here’s a survey report by a well-known lab in London. It says that the packing of the goods is sound and intact at the time of survey. So it is clear that the sesame seeds were not well-dried before packing.
商务英语写作 第19次课
Terminologies
v Notify party: 被通知人。即买方的代理人, 货到目的港时由承运人通知其办理报关提货 等手续。(要填写全名及地址)
v Pre-carriage by: 前段运输; Port of transhipment : 转船港;如果货物需要转运, 则在两栏分别填第一程船名和中转港口名称。
Terminologies
v B/L No.___: 提单号码 (承运人或其代理人按承 托运货的先后顺序或按照舱位入货的位置编排 的号码)
v S/O No. : 是shipping order是指装货单, 是集装 箱托运单中的一联,是第五联,是报关单据之一, 船上大副凭这个收货.
v Reference No. : 索引号码 / 关联号码 , 一般指信 用证或订单号码.
旅行信用证
Working process of L/C 信用证的一般收付程序
v 1)开证申请人根据合同填写开证申请书并交纳 押金或提供其他保证,请开证行开证。
v (2)开证行根据申请书内容,向受益人开出信用 证并寄交出口人所在地通知行。
v (3)通知行核对印鉴无误后,将信用证交受益人。 v (4)受益人审核信用证内容与合同规定相符后,
v 填写并呈递由海关出具的正式报关单证。
Unit 4 Classified Business Letter
分类商务信函
Bill of Lading 提单/海运提单
Definition:
v a receipt given by the carrier to the shipper acknowledging receipt of the goods being shipped and specifying the terms of delivery.
商务英语写作19基础知识
2 Principles of Business Writing
There are certain essential qualities of business messages, which can be summed up in the seven C’s, namely, Courtesy, Conciseness, Clarity, Completeness, Correctness, Concreteness, Consideration. 1. Courtesy Courtesy means using tactful, respectful words and/or expressions in writing a text to show your respect for the readers. For example: Please let us know at once if you need some other information. 2. Conciseness It means to write the fewest useful words without losing essential elements.
Write a business text in professional and efficient way.
Basic Requirements
11 SiFtuuantciotinoanlsToafsBk usiness Writing
Normally, business texts perform three functions: to inform, to influence and to entertain. Messages are designed to convey the vast amount of information needed to complete the day-to-day operation of the business---to explain instructions to employees, announce meeting and giving responses to request letters, place orders, or make complaints, accept contracts for services, etc. Apart from providing information, a business text is used to influence reader’s
50个商务英语对话(正式篇)
50个商务英语对话1.---We can offer you this in different levels of quality.这产品我们有三种不同等级的品质.---Is there much of a difference in price?价钱也有很大的分别吧?---Yes ,the economy model is about 30% less.是的,经济型的大约便宜30%.---We'll take that one.我们就买那种.2.--- Is this going to satisfy your requirements?这种的合你的要求吗?---Actually, it is more than we need.事实上,已超出我们所需要的.---We can give you a little cheaper model.我们可以提供你便宜一点的型式.---Let me see the specifications for that.让我看看它的规格说明书吧.3.--- You're asking too much for this part.这零件你们要价太高了.---We have some cheaper ones.我们有便宜一点的.---What is the price difference?价钱差多少?---The basic model will cost about 10% less.基本型的便宜约10%左右.4.--- How many different models of this do you offer.这个你们有多少种不同的型式.---We have five different ones.五种.---Is there much of a price difference?价钱有很大的差别吗?---Yes, so we had better look over your specifications.是的,所以我们最好先把您的规格说明细看一遍.5.--- The last order didn't work out too well for us.上回订的货用起来不怎么顺.---What was wrong?有什么问题吗?---We were developing too much waste.生产出来的废品太多了.---I suggest you go up to our next higher price level.我建议您采用我们价格再高一级的货.6.--- Did the material work out well for you?那些材料进行的顺利吗?---Not really.不怎么好.---What was wrong?怎么啦?---We felt that the price was too high for the quality.我们觉得以这样的品质价钱太高了.7.--- Has our material been all right?我们的原材料没问题吧?---I'm afraid not.有问题呢.---Maybe you should order a little better quality.也许您应该买品质好一点的.---Yes, we might have to do that.是呀,恐怕只有这么做了.8.--- I think you had better come out to the factory.我看你最好走一趟工厂.---Is there something wrong.出了什么事吗.---Yes ,your last shipment wasn't up to par.嗯,你上次送去的货没有达到标准.---Let 's go out and have a look at it.走,我们去看看?9.--- I want you to look at this material.我要你看看这材料!---Is this from our last shipment?这是上次叫的货吗?---Yes ,it is.是啊.---I can see why you are having some problems with it.我明白为什么你用起来会有问题了.10.--- I would suggest that you use this material instead of that.我建议你改用这种替代那种.---But that costs more.可是那样成本较高.---But you will get less waste from this.但可以减少浪费.---We'll try it once.那么就试一次看看吧.11.--- Our manufacturing costs have gone up too much.我们的制造成本增加太多了.---You might try one of our cheaper components.你试试这种较便宜的组件怎样?---Let's take a look at your price list again.我再看一次你们的价目表吧.---Sure, I will bring it next week.好哇,我下个礼拜带过来.12.--- Actually, I don't think we need it to be this good.说实在的,我并不认为我们用得着这么好的---I can let you have this kind cheaper.我可以算你便宜一点.---Let's do that.那就这么说定吧.---This is the best material we have to offer.这是本公司所供应的最好的原料.13.---How is the new material working out for you?新原料用得如何?---Fine, we’re saving a lot of money with it.不错,节省了不少的钱.---I'm glad to hear that.听你这么说真高兴.---It was a good suggestion, thanks.你建议得不错,谢谢.14.---How bad was the damage.损坏情况如何?---One packing case was crushed.有一个箱子全压坏了.---Was all the material in that case destroyed?箱里的东西都毁了吗?---We don't think we can use any of it at all.我看都不能用了.15.--- We're ready to take your order now.你们现在可以下订单了.---We want to try this component as a sample.这种组件我们想试个样品看看.---I can send one for you to try.我们可以寄个给你试用.---Yes, please do that.好,那就麻烦你了.16.--- How many would you like to order?您要订多少?---How do they come packaged?货是怎样装的呢?---In cases of 100.一箱装100个.---We'll take 500.我们要500个.17.--- We need seven of these.我们要七个这种的.---They come in cases of five.它们是五个一箱.---Then ,send two cases please.这样的话,就送两箱吧.---Good, thank you for the order.好的,谢谢你的订货.18.--- We can't handle an order that small.这么少的数量,我们不能接受.---What is the minimum we would have to order.那么我们至少得订多少呢.---300 pieces.三百个.19.--- Do you offer any quantity discounts?大量购买有折扣吗?---No, we don't.不,没有.---Then give us three cases of this.那么这种的就买三箱好了.20.--- You could save a lot if you would order a little more.如果你单子下得多一点,可以省不少的钱.---How could we do that?怎么说呢?---We offer a discount for large orders.我们对大量订购有打折.---Let me take another look at our requirements.那我们看看我们的需要量有多少.21.--- Your prices seem a little high.你们的价钱高了一些.---We could make them lower for you.我们可以算你便宜一点.---How?怎么做呢?---If you order in large lots, we’ll reduce the price.如果你大量订购,我们可以降价.22.--- We can offer a 10% discount for orders over 10000 pieces.订购一万个以上,我们可以打九折.---I'm not sure we can use that many.我怕我们用不了那么多.---Ok, I'll see what I can do.好吧,我考虑考虑吧.23.--- Why are there three prices quoted for this part?这种零件为什么有三种不同的报价?---They represent the prices for different quantities.那表示不同的量有不同的价钱.---I see.原来如此.---The more you order , the more you will save.订购愈多,省的钱愈多.24--- Is this your standard price?这是你们的基本准价吗?---Yes ,it is.是的.---It seems too high to me.好像贵了一点.---We can negotiate the unit price for large orders.如果大量订购,单价可以再谈.25.---I'm calling about mistake on our last invoice.我打电话来,是因为上回的发票有错.---What was it?怎么啦?---We should have been given the large quantity price.你应该开大宗折扣价才是.---Yes ,that is absolutely right.啊,对的,是应该这样.26.--- Doesn't the quantity discount apply on this order?这次下的单子没有大宗折扣吗?---No ,I'm sorry ,but it doesn't.抱歉,没有.---Why not?为什么没有?---Because these items are from different shipments.因为这几项品目不属同一批货.27.---I don't think we'll be able to pay these price.这种价钱我们恐怕没办法接受.---We may be able to work out a better deal for you.我们也许可以想出一个对你有利的办法.---Such as?譬如说什么?---We can give you a discount if you order for immediate shipment.如果你的订单是马上出货的话,我们可以打折.28.---I've got good news.我有好消息告诉你.---What is it?什么好消息?---The head office agreed to the lower price you asked for.总公司已同意你要求的较低价格.---Good,now we can go ahead and write up the order.好极了,现在我们可以准备下单了.29.--- What are your discount terms?折扣的条件是什么?---We give a 2% discount for cash.付现的话折扣2%.---Is that all?只能这样吗?---Yes , and full payment is due within 30 days.是的,如果在30天付款就没有折扣.30.---That's unreasonable, I'd take it for 100.这真是卖得太贵了,如果一百块我就买.---How about 100?卖一百块钱如何?---I'd buy this if it were cheaper.再便宜一点我就买.31.---I'm glad that you could see me today.真高兴你今天能来.---Yes, we only have one more item to take care of.是啊,要谈的只剩下一项而已了.---That's right, We have to work out the final price.是的,我们得把最后的价格敲定.---It's time to get down to business now.是进入正题的时候啦.32.--- We're ready To Place Our Order.我们准备好下订单了.---Glad to hear that.太好了.---Can I give it to you now?现在就下给你,可以吗?---I'm all ears.洗耳恭听.33.---Would you like to go through our factory some time?什么时候来看看我们的工厂吧?---That's a good idea.好啊.---I can set up a tour next week.我可以安排在下个礼拜参观.---Just let me know which day.决定好哪一天就告诉我.34.---Thank for coming today.谢谢您今天的莅临.---I've wanted to see your factory for a long time.老早就想来看看你们的工厂了.---We can start any time you're ready.只要你准备好了,我们随时可以开始.---I'm all set.我都准备好了.35.---The tour should last about an hour and a half.这次参观大概需要一个半小时.---I'm really looking forward to this.我期待这次参观已久了.---We can start over here.我们可以从这里开始.---I'll just follow you.我跟着你就是.36.---I'll have to wear this hard hat for the tour.参观时必需戴上这安全帽.---This one seems a little small for me.这顶我戴好像小了一点.---Here, try this one.喏,试试这一顶.---That's better.好多了.37.---I'm hoping to get to your showroom.我打算到你们的展示中心看看.---When might you go?什么时候想去呢?---I was thinking about next Tuesday.我想下个礼拜二.---I'll meet you there, shall we say about eleven o'clock.我会在那儿等你,你看十一点左右如何.38.---Where can we see your complete line?什么地方可以看到你们全部产品的样品?---We have a showroom in this city.我们在本市设有一个展示中心.---I'd like to see it.我想看看.---Drop by anytime.随时欢迎参观者.39.---Is this your first visit to our showroom?您是第一次到我们展示室来的吧.---Yes, it is.是的.---Can I show you around?我来带你四处看看好吗?---That would be nice of you.那太好了!40.---Be sure to call me if you need anything.如有什么需要,请叫我.---Where are your smaller computers?你们的小型电脑在那里?---They are over there, near the back.就在那边,靠后头的地方.---Thanks, I see them now.谢了,我现在看到了.41.---This is our latest product.这是我们的最新产品.---When is it going to be on the market?什么时候上市啊?---It will be out next month.下个月即可推出.---Could I have this sample free of charge?这样品可以免费送我吗?42.---I'd like to take these catalogs with me.这些目录我想带走.---Sure, go right ahead.好啊,请便.---And I want these price lists as well.还有这些价目表我也要.---Please take whatever you like.请随意拿取吧.43.---How is the product selling?这产品卖得怎么样?---It's selling well.卖得很好啊!---What are the selling points of your product?你们的销售重点是什么呢?---Compared with competing products, ours is smaller and lighter.比起其它竞争产品,我们的比较轻巧.44.---I 'm not sure how this works.我不懂这是如何操作的.---Would you like me to demonstrate it for you?要不要我来为你示范一下?---Can you?可以吗?---Sure,No problem at all.当然,没问题.45.---Anything particular you're interested in?有什么你特别感兴趣的吗?---I'm very much interested in your personal computers.我对你们的个人电脑深感兴趣.---Well, this is our latest catalog.嗯,这是我们的最新的目录.---We'll order after we see the sample.我们要看过样品才会下订单.46.---We're having a special showing next week in our showroom.下周我们的展示室将有一个特别的展示会.---What do you mean by special?怎么特别呢.---It will be by special invitation only.我们只邀请特别的客户.---Please make sure I get an invitation.请记住寄张请帖给我哦.47.---We have this item in three price levels.此产品,我们分三种等级的价格.---We need the best possible quality.我们要尽可能最好的品质.---That means the A-24.那就是A-24了.---I see, that’s what we will order.哦,我们要订的就是那种.48.---Please stop me if you have any question.有任何问题,请随时叫我停下来.---I will.好的.---Duck your head as you go through the door there.经过那儿的门时,请将头放低.---Thank you.谢谢.49.---That's the end of the tour.参观就此结束了.---It was a great help to me.真是获益良多.---Just let me know if you want to bring anyone else.如果你要带别人来,请随时通知我.---I'd like to have my boss go through the plant some day.我真想叫我老板哪天也过来看看.50.---Are you ready to place your order now?你们准备好下订单了吗?---The order will be mailed to you next week.下星期就寄给你们.---Is it going to the head office?寄到总公司?---No, I think it is going to be mailed to your local branch.不,寄到分社.。
商务英语函电19课翻译及答案
Lesson 1 Importer’s Self-introduction译文信件一进口商自我介绍麦克唐那和伊万有限公司美国纽约劳顿大街58号福建鞋业进出口公司中国福建福州保定大街45号送交:销售部吴刚先生敬启者:我们从伏特威廉公司得知贵司商号与地址,特此来函,希望能同贵司发展商务关系。
多年来,本公司经营休闲鞋类进口生意,目前想扩展业务范围。
请惠寄商品目录与报价单。
如贵司产品价格有竞争力,本公司必定向你方试订。
恭候回音。
麦克唐那和伊万有限公司(签名)麦克. 伊万经理谨上2010年4月20日信件二回信福建鞋业进出口公司中国福建福州保定大街45号麦克唐那和伊万有限公司美国纽约劳顿大街58号敬启者:感谢贵公司四月二十日的来函,我们非常渴望与贵公司建立商务关系。
我们鞋厂致力于设计和生产各种传统和时尚男女鞋产品。
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可以满足国内外不同市场需求。
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如你方对任何一款感兴趣,请让我方知道。
期盼你方具体询盘。
福建鞋业进出口公司(签名)吴刚经理谨上2010年5月10日习题答案I. Basic Training1.Translate the following expressions into Chinese.报价一流的进口商出口产品范围定单广泛的联系具体询盘最新目录有竞争力的价格2.Choose the best answer.1) b 2) b 3) c 4) a 5) d 6) b 7) c 8) c 9) bII. Improving TrainingTranslate the following sentence into English.1) We would like to introduce our business range.2) We obtained your name and address from Mr. Smith, who have done business with us for many years.3) We shall appreciate it if you could tell us the goods you are interested in.4) We have received many enquiries from abroad.5)They used to import machines from UK, but now they would like to establish business relationswith us.6) We are the leading importer of electronic products in Lagos.7) If your price is competitive, we would like to place with you an order for 500 electric bicycles.III. Letter-writing Practice1. Finish the following letter by translating the expressions given.1) obtained your name and address2) establish business relations /enter into business relations3) leading importers4) We appreciate your catalogue and quotations.5) If your prices are competitive2. Write a letterDear sirs,We are one of the leading importers of electric goods in this city and shall be pleased to establish business relations with your firm.At present we are interested in your electric fans, details according to our Enquiry Note No. 1345 enclosed,and shall be glad to receive your lowest quotation as soon as possible.We would like to mention that if your price is attractive and delivery date acceptable, we shall place an order with you immediately.Your early reply will be highly appreciated.Yours faithfully,Lesson 2Exporter’s Self-introduction译文信件一出口商来信敬启者:承蒙东京工商会的介绍,我们获悉你方是贵国最大的纺织品进口商之一。
外教社综合商务英语
外教社综合商务英语以下为您生成 20 个关于“外教社综合商务英语”相关的内容,包括英语释义、短语、单词、用法和双语例句:---## 单词 1: Negotiation ([nɪˌɡəʊʃiˈeɪʃn] )**英语释义**:The process of discussing something in order to reach an agreement, especially in business or politics.**短语**:business negotiation(商务谈判);negotiation skills(谈判技巧)**用法**:“negotiation”常用作名词,在商务语境中,常指双方为达成协议而进行的商讨。
**双语例句**:1. The negotiation between the two companies lasted for several weeks.(这两家公司之间的谈判持续了好几周。
)2. Good negotiation skills are essential for success in business.(良好的谈判技巧对于商业成功至关重要。
)## 单词 2: Contract ([ˈkɒntrækt] )**英语释义**:A legal agreement between two or more people or organizations.**短语**:sign a contract(签订合同);breach of contract(违约)**用法**:“contract”既可以作名词,也可以作动词。
作名词时表示合同;作动词时表示订立合同、收缩。
**双语例句**:1. They signed a contract for the supply of goods.(他们签订了货物供应合同。
)2. The muscle contracts when it is stimulated.(肌肉受到刺激时会收缩。
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NINETEENAuditing the Accounts(William Buckhurst goes into the Accounts Office to speak to the chief auditor.) William Buckhurst:Well, Mr. Brent, you've had three hours at those books.What about some lunch?Brent:That would be very welcome.Buckhurst:No problems?Brent:Er... yes, Mr. Buckhurst.One or two small things.Would you like to go into them now, or after lunch?Buckhurst:Well, perhaps we might do it now, so that I can try and get the information straight away. Brent:The first is this figure here in the stock valuation.This figure for paint.I suppose you have this paint in stock.It's listed as goods paid for, but I can find no record of payment.Buckhurst:Ah, I know what that is.There won't be a cheque for the total amount.We always buy paint on a sale or return basis and pay for it each quarter as we use it.I'm afraid that's my fault.I accepted the figure in the Stock Department.We forgot the sale or return arrangement and put the paint in the wrong column. Brent:Very understandable.This sort of thing often happens.Buckhurst:What's the other anomaly?Brent:Well, these cheques made out to members of the staff.Could you tell me something about them?Buckhurst:Certainly.We often cash cheques for staff as a service.The cheques are made out to the company by the individuals.The cashier then totals up the value of the cheques, comes to me for a company cheque for the same sum, and then goes to the bank.He pays in the staff members' cheques and draws out an equivalent sum of cash with the company cheque.Brent:But I notice from the bank statement that the amount paid in is less than the amount drawn out.Here are the paying-in vouchers.This was the sum paid in to the bank, but this was the amount drawn out. Buckhurst:Oh dear... yes.It does seem to be different.A difference of fifteen pounds.I don't like the look of that one.Will you leave it with me and I'll look into it this afternoon, and come and talk to you again.(Later Mr. Buckhurst looks in on Mr. Brent again.)Buckhurst:I've found out the reason for the difference in those two amounts.Brent:Oh?Buckhurst:I'm afraid it was a fiddle.It can only have been Donald Kennet, the clerk who always goes to the bank.I'm very upset about it.We've never had a thing like this before.Brent:I wonder what he'll have to say for himself.Buckhurst:Yes.I'm just going to see him now.He's waiting in my office...(In Mr. Buckhurst's office.)Buckhurst:Ah, Donald.Donald Kennet:You wanted to see me, Mr. Buckhurst?Buckhurst:Yes, Donald.We have a problem here which the auditors have raised.Perhaps you can help.Kennet:Oh, yes.I certainly will if I can, sir.Buckhurst:You usually go to the bank on Fridays to cash staff cheques, don't you.Kennet:Yes, Mr. Buckhurst.Buckhurst:Can you remember any occasion in the last few months when you have not gone? Kennet:Er... I was away for my holidays in the summer.I think that was the only time I didn't go.Buckhurst:Yes, that was in August, wasn't it?Well, this figure he's querying was in October... and there was another occasion in... in... er... June.Kennet:What occasion do you mean?What are you referring to?Buckhurst:The auditor has found that on these two occasions more was drawn out from the bank than was paid in.Can you explain the reason for that?Kennet:Er... I'm sure I don't know why the amounts should be different.They should be exactly the same.Can I look at the bank statements?Buckhurst:Certainly.Here they are.Kennet:Thank you.Buckhurst:And here are the two paying-in vouchers for the two dates; both in your handwriting, I think?Kennet:Yes... but I don't understand...Buckhurst:The withdrawal on the bank statement here must be the cash for the staff, because on both days it is the only amount drawn.You don't think you could somehow have lost one of the cheques you were paying in? Kennet:Look, I'm sorry, Mr. Buckhurst.I can explain it.I really was going to pay it back later.You see I... my mother was ill and...Buckhurst:Why didn't you come and ask me for help if you were in trouble?Or you could have seen the Personnel Manager.We might have arranged for you to draw your pay in advance.But this... this is stealing.Kennet:I didn't mean to steal it.I was going to pay it back.I intended to pay it back.I didn't mean to be dishonest, really I didn't...(Later.)Buckhurst:Well, Mr. Brent, when do you think you'll be finished?Brent:Oh, I think I should be through by the end of the month.But now I've seen the extent of the work, I'll bring in two of the others to help me. Buckhurst:No more problems so far?Brent:No, I don't think so.It all seems to be in order.Buckhurst:Thanks.By the way, that clerk was responsible.Brent:Oh dear!Poor fellow.You'll have to dismiss him, I suppose.Buckhurst:Yes, we may have to.It's a pity.He works hard and he's been satisfactory in every way, apart from this.Brent:Well, I'm sorry to have been the cause of such an unhappy discovery. Buckhurst:We're very glad you did discover it.You have probably saved the company from an even bigger loss.。