商务礼仪英语
商务礼仪-英文版
People prefer round table in the Chinese banquets. In the west, the long tables are the choice in the banquet.
In China, people like to seat around and share the plates . Chinese people value collectivism. In West, people have their own plate and eat their own food. Western people value individualism.
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Chinese table manner-seating
Western table manner-seating Difference between Chinese and Western
The seat of honor, reserved for the master of the banquet or the guest with highest status, is the one in the center facing east or facing the entrance. Those of higher position sit closer to the master of the banquet. The guests of lowest position sit furthest from the seat of honor. When a family holds a banquet, the seat of honor is for the guest with the highest status and the head of the house takes the least prominent seat.
(最新整理)BusinessEtiquette商务礼仪英语(双语课件)
10 years in this university,
teaching business English,
Business Etiquette, International
Trade Practice, and so on.
2021/7/26assroom study
10. You should obey rule of business etiquette in all cases.
2021/7/26
15
Chapter 2 Etiquette in Business Talks
Dialogues: Role play P19~P35
Compliments Thanks Congratulation Apology
Focus Homework and test
2021/7/26
16
Homework and test for chapter 2
Review what you have learned in class and discuss:
How to make compliments? What are the useful phrases and sentences?
2. If you want to know someone’s name, you can ask “ What’s your name?”
3. You’d better extend your name card with both hands to show your respect.
4. You’d better begin with a small talk, if the person is your new customer.
商务英语 商务礼仪
商务英语商务礼仪(邀请和问好)商务英语：商务礼仪(邀请和问好)1) You Must Reply to an InvitationForeign custom is much more strict than Chinesecustomin the matter of replying to invitations. Whenyou receive an invitation you should answer itimmediately, saying definitely whether you are able toaept it or not.2) Written or Verbal ReplyIf the invitation is given by word of mouth, inconversation or at a chance meeting, you shouldanswer at once whether you can e or not. If youcannot give an answer at that time, you may say, "May I let you know this evening?" Or somesuch words.1) How to Introduce PeopleIn introducing two people, the general rule is: Introduce other people to the person youwish to honor. The old are honored in the West as in China. Women have been honoured in theWest since the days of knighthood(骑士时代).2) Rising at IntroductionA man always rise for an introduction, except that itis sometimes all right for an elderlyman to remain seated when a young man is introduced to him. The hostess always rises for anintroduction.3) Introducing YourselfIf you want to meet someone, it is better to ask a friend who know him to introduce you.But sometimes at a meeting or gathering it is all right to introduce yourself to a fellow-student,or to one of the same sex and position.1) GreetingThe simplest thing to say is "Good morning," "Good afternoon" or "Good evening." Thisgreeting is given to one whom you know only slightly, or to any one you are passing quickly. "How are you" is usually used when you are not in such a hurry. No answer is expected otherthan " Fine, thank you." "Hello' is the monest form of greeting between good friends.2) When a Man Raises His HatIf you are wearing a hat which can be taken bold of easily, it is customary to raise itslightly off your head when you greet a girl or a woman.3) When to Shake HandsIt is customary to shake hands when you first meet someone. And usually friends shakehands when they meetafter not having seen each other for some time. However it is notnecessary to shake hands.4) Use the person's NameIt is always good form to use the name of the person you are greeting. You might say, "Good Morning, Mr.Moncrieff" or "Hello, Franklin." A person's surname should be used unlesshe is good friend or school-mate.1) Lending and borrowing are more matters of principle in the West than in the East.Things borrowed in the West are definitely expected to be returned, whether it is fifty dollars ormerely a friend's pencil.2) Don't Be Curious. It is impolite to be curious about the private affairs of others, such asage, salary, religion and marriage.3) Thanks for Gifts. When some one gives you a present, it is very impolite to neglectthank him for it.4) One Hand Only. In china we use two hands when giving something to a person, or when receiving it, if we want to be very polite. In the West this would seem awkward and impolite.。
商务礼仪的英语
商务礼仪的英语
商务礼仪的英语是"business etiquette"。
商务礼仪是指在商业环境中，人们相互交往和沟通时应遵循的规范和规则。
它包括了各种方面，如会议礼仪、商务谈判礼仪、商务餐桌礼仪等。
在商业会议中，人们应该准时到达并尊重会议的议程。
在会议中，应该注意尊重他人的发言权，不打断别人的发言，同时也要遵循会议主持人的指导。
在商务谈判中，人们应该保持礼貌和尊重，表达自己的意见时要注意语气和措辞，避免冲突和争吵。
商务餐桌礼仪是在商务餐宴上的行为规范，包括了用餐姿势、餐具使用、餐桌交流等方面。
商务礼仪还包括了正式的商务信函和电子邮件的撰写礼仪。
在撰写商务信函时，应该使用正式的语言和格式，注意用词得体、语法准确。
在撰写电子邮件时，要注意用简洁明了的语言，避免使用缩写和俚语，同时要注意邮件的格式和附件的发送。
商务礼仪在国际商务中也很重要，因为不同国家和地区有不同的商务文化和礼仪习惯。
了解和尊重对方的文化背景和习俗，能够增加商务合作的成功率。
比如，在一些亚洲国家，人们在商务交流中更加注重面子和尊重，而在西方国家，注重效率和直接沟通。
商务礼仪是商业环境中必须遵循的行为规范和习惯，它能够促进商务交流的顺利进行，建立良好的商业关系。
商务礼仪英语中英文对照
商务礼仪英语中英文对照篇一：商务礼仪中英对照Etiquette for Business DinnerYour image matters, especially when you’re in a business environment. Whether you’re going to a business lunch with your peers, recruiters, clients or partners, you need to make sure you behaveappropriately. We’ve put together this handy guide, with tips gathered from the business etiquette, to help make sure that someone call you out at your next business meal.Before the Meal餐前礼仪◇Shake hands with all present at the table. If necessary, introduce yourself. Concentrate on remembering your host/hostess’s name. 与到场的客人握手致意，如果需要，介绍一下自己。
努力记住男女主人的姓名。
◇Remain standing until host sits.在主人落座之前保持站立。
◇Place your napkin on your lap after everyone is seated and after your host has moved his/her napkin.在所有人落座之后，主人展开餐巾，这时你也可以将餐巾展开平铺在膝盖以上部位。
◇Don’t ask the waiter to explain everything on the menu; you will annoy others and appear indecisive.不要让侍者为你一一讲解菜单上的菜品，这样会招人讨厌而且显得你缺乏主见。
商务礼仪英语作文
商务礼仪英语作文篇一：商务礼仪英文Business negotiations etiquetteAbstractBusiness etiquette is a manifestation of mutual respect of conduct in business activities. Core business etiquette is an act of criteria, used to constrain all aspects of our daily business activities. The central role of business etiquette is to reflect the mutual respect between people. As business leaders identity negotiators, in business negotiations should follow the etiquette of negotiations three elements that focus on instrumentation demeanor, attention to language arts, to comply with etiquette disciplines. In the event a successful business negotiation, negotiation etiquette is not necessarily comply with the success of the negotiations decision criteria. If you violate negotiations etiquette, but it will cause a lot of unnecessary trouble, even be a threat to reach an agreementKey words:Business etiquette Business negotiationsBusiness negotiation, which means refers to negotiate in social life, the parties to meet their needs and safeguard their own interests, the two sides properly carried out to solve a problem.Business negotiations, is the negotiation of a transaction for the realization of active buyers and sellers of goods or services on a variety of trading conditionsThe role of business etiquette in business negotiations1.Regulate behavior in business dealings, people interaction, interaction, mutual cooperation. If you do not follow certain norms, the two sides on the basis of lack of collaboration. Among the many commercial specifications. Etiquette can make people understand what should be proud of what not to do, what to do and what not to do, and help determine the self-image, respect for others, to win the friendship.2. Etiquette is an information transfer information, this information may be expressed by respected, friendly, sincere and so emotional, so that people feel warm. In business activities. Proper etiquette can get each other's goodwill, trust. Thus helps to develop their career.3. Promote feelings in business activities, along with in-depth exchanges. Thetwo sides will probably have some emotional experience. It is expressed as the emotional state of two kinds: one empathy, another emotional rejection. Etiquette is easy to make mutual attraction, promote feelings, leading to the establishment anddevelopment of good relationships. Conversely, if not speak etiquette, vulgar, then it is easy to generate feelings of exclusion, resulting in interpersonal tensions. To each other creating a bad impression.4. Establish the image of a man etiquette, it will establish a good personal image in front of everyone; members of an organization etiquette, it will establish a good image for your organization, won the public's admiration. In addition to a modern market competition beyond competitive products. Even more apparent in the image of the competition. One has a good reputation and image of the company or business, it is easy to gain the trust and support of all sectors of society, can be in an invincible position in the fierce competition. So, business people always pay attention to etiquette, both good qualities embodied individuals and organizations, but also the need to establish and consolidate a good image.Business negotiations etiquette(1)Business etiquette before preparing negotiations1. Pay attention to the choice of the negotiations. The two sides agreed to negotiate the time to go through the party alone can not decide, otherwise it is rude. To select the most favorable time for one's own negotiations. Avoid mind at a low ebb when, after continuous hard work, the market is not conducive to their nextnegotiations.2. Pay attention to the choice of the place of negotiations. Negotiating the best place to fight in their own familiar environment. If we failed to do, or at least should be selected in the two sides are not familiar with neutral venues. To carry out several rounds of negotiations, venue should turn swaps, to ensure fairness.3. Preparation of negotiators. First, negotiators choice. Select negotiators to meet in the business etiquette of the principle of reciprocity, that is, one's own negotiators to negotiate with each other to represent the identity and position of a peer; secondly, apparel choice negotiators. Men's best to wear a suit or tunic, skirt or suit ladies should wear formal clothing, etc., to each other in order to mature, full of sincerity impression.4. Negotiations reception preparations. Negotiators from the shuttle, to place and time to negotiate arrangements, hotel reservations, dining and entertainment, the entire process must be carefully prepared, deliberately, always reflect the negotiation opponent's respect and courtesy, to show a good image of the company, lay the foundation for the success of the negotiations.5.Ready to negotiate data. First, before the negotiations on the subject of negotiations, content, agenda fully prepared to draw up plans, objectives and the subject of negotiations. Secondly, adetailed collection and negotiations related materials, such as party strength, political and legal system and market themes, etc. Also, negotiators gather basic information, such as work experience, hobbies, social customs and other aspects of content.(2)Etiquette In business negotiation1.Negotiations seating etiquette. Business negotiations by the number of groups involved in the negotiations can be divided into bilateral negotiations and multilateral negotiations. Bilateral negotiations on multi-use rectangular table, usually host and guests sit opposite, each side. Negotiating table generally transverse to the door, guests sit door, back door and sit hosts. Sitting among the parties responsible person, in accordance with his position followed by the remaining staff sit around, based on respect for the principle of the right; multilateral sentenced to use more short rostrum, referring to the negotiations to set up a room facing the main entrance of the podium, then all other parties back to the main entrance, facing the podium were seated. Representatives of the parties came to speak in turn. In addition, subject to seating arrangements, the best place to seat and seat licensing arrangements hostesses be guided seats to avoid sitting in the wrong position.2. Negotiations meet etiquette. First of all, pay attention to thebeginning of the meeting etiquette. More formal negotiations occasions, etiquette rules introduced is first introduced high status. After the introduction of low status, in principle, if theequal status, long after the first child's compliance. Was introduced to smile to indicate what should stand up and use some polite language, such as "Nice to meet you", "heard a lotcategory. If equipped with business cards can be handed a timely manner. In addition, the attitude etiquette should also pay attention when they meet. Such as watching each other, eyes should stay in each other's eyes to the forehead of the Triangle area, make each other feel concerned about your attitude earnest and sincere. Gestures should be natural, especially not cross his arms over his chest, so there is a sense of frivolous arrogance.3. Negotiations language etiquette. First, articulate. When negotiators to negotiate tight around the target, used some of the euphemistic language, encountered difficulties in the negotiations, requiring the flexibility to take appropriate emergency means out of the woods, as the other side asked to make a difficult question to answer immediately, you can look under the table, and then said: "I'm sorry, please wait accordance with the agreement, the need at this time to return a phone call to a friend..so you will be able to multi-fight to one - consider the time clock; followed.Clever use of the silent language. With a smile and a nod, showing not understand when people confused agree unclear when such expressions such as: Finally, talk less and listen more. By listening, we can get a lot of valuable information to each other, understand each other intentions, find a solution to the problem.4. Negotiations under field etiquette. Business negotiations not only confined to the conference table, the more difficult negotiations, the more the need to focus on private exchanges, which can not only compensate for the lack of a table, or even have an impact on the success of the negotiations. For example, when the negotiations very difficult times, in accordance with the appropriate etiquette, arrange some recreational activities, such as receptions, balls and call, and these contacts is what you ample opportunity to showcase the company's image. If we can win the goodwill of the other party, contribute to the success of the negotiations.(3)Business etiquette final stage of negotiations1. Signing ceremony. From the liturgy is concerned, when signing ceremony . Must be solemnly , seriously . One of the most notable was undoubtedly hold theseating arrangement problem signing ceremony. One parallel is the most common time of the signing ceremony of bilateral form . Itsbasic approach is: signing table at the indoor side of the door horizontally . The ceremony was attended by all personnel of both side by side after the signing table, the two sides signed center staff sat side door , passenger side right hand side , the main party left. Second, the relative type, with parallel rows of seats signing ceremony is basically the same . The main difference between the two, but the relative style row seat to attend the signing ceremony of bilateral suite seats moved across the signatory . Third, the President of style, mainly applicable to multilateral signing ceremony. Their operating characteristics are: signature tables still in the room horizontally , I still need to sign in the face of the main entrance of the table , but have just one , and not fixed its seat occupant . When the ceremony , people of all parties , including the undersigned included, all should be back to the main entrance , facing seats on the signature Um . When signed , the parties signatory to the order prescribed should turn took seats at the table to sign the signature , then that should be returned to the original place table.2. Gifts etiquette. After negotiations negotiators gifts. In addition to the desire to be friendly and deepen the friendship, the more important is the success of the cooperation congratulations. But the gift can not be rushed. In general, you want to determine the valueof a gift or as a guest under the circumstances of each gift. Should pay attention to the actual meaning and emotional value of the gift, not worth. Also, pay special attention to each other's customs, does not violate each other's religious beliefs. In addition, European and American people give each other gifts of time, both sides must face himself open gift wrap, and expressed appreciation and sincere.In short. With the development of society. Business etiquette has become a modern social and economic interaction is required. For business negotiation and other business associations have an important role, has become our traditional cultural inheritance and development of etiquette in business dealings. Famous etiquette expert Professor Jin Zhengkun said: "Courtesy is respect for others, respect for the instrument in the form of the foot.To better into the modern business dealings, we篇二：中西方商务礼仪(英文)Different Business Etiquette between China and theWestI. IntroductionBusiness etiquette is a kind of civilization accumulation of human being.It becomes fixed during the business communication, being handed down from generation to generation. It is also a kind ofstandard behavior observed by the businessmen in their communication. Different countries have different culture traditions, so their business etiquette is also different from one another. There are great cultural differences between the cultural cores of Confucian in China and the cores of Christian in the West, which leads to some differences in the business etiquette between China and West.II. The Influence of Cultural Differences on Business Etiquette Differences Between China and the WestGenerally speaking, the differences on business etiquette between China and the West are influenced by several cultural factors, such as values, view of time, view of space, view of diet, verbal habits and nonverbal. The paper mainly focuses on time and space approach.2.1 From the approach of timeThoreau once said,“If a man does not keep pace with his companions, perhaps it is because he hears a different drummer.”Now, we use the phrase “the beat of a different drummer”to explain any different pace of life. The attitudes toward time vary from culture to culture. And it is understandable that people of different cultures hold different views toward time. When it comes to international business, the view of time can be divided into twotypes, such as monochromic time and polychromic time. Countries that follow monochromic time perform only one major activity at a time, while countries obeying polychromic time perform several activities simultaneously. (Jeanette S. 113)The United States is a monochromic culture. In monochromic culture, time is regarded as something tangible. Time is seen as linear and manageable. Therefore, people concentrate on the task at hand, taking time commitments seriously and being accustomed to short-term relationships. For example, in the West, time is a kind ofprecious and limited resource. The business people attend the business meeting on time. If someone was late, he would be considered to be lack of honesty. And the U.S. business people always expect to solve their business problems within twenty to thirty minutes. In monochromic cultures, it is considered a rude to do two things at once, such as reading a journal in a meeting or answering the telephone while someone is in your office. Schedules and keeping appointments are consistent with value of people in monochromic cultures.Chinese people are typical example of polychromic cultures. Chinese people are well adapted to doing several things at once and do not mind interruptions. In their opinion, people are moreimportant than schedules to members of polychromic cultures. Their lifestyle is less organized than that of monochromic people. In their eyes time is just like a circle that does not have the end. So Chinese people are highly distracted and subject to interruptions. They consider time to be casual and flexible. For example, to most Chinese today, time simply flows from one day to the next. If a job is not done today, maybe it will be done the next day or the next. And the business meeting would generally last for several hours. Compared with the Westerners, few Chinese equate time with money. When foreign businessmen arrive in China, most Chinese will make them settle down in hotels and give them an opportunity to rest up. Because Chinese do not expect them to immediately rush into business. However, generally this arrangement will be politely but firmly rejected by visitors. When Chinese are involved in international business, they will get familiar with the Western concept“time is money”. But they do not automatically relate it to the pace of business.Besides, Chinese do not pay much attention to the appointment. Sometimes even if there is an appointment, the Chinese would not stick to it seriously. When people of different cultures interact, misunderstandings often arise as a result of different time view. For instance, in the Western countries, the business contact would bepre-arranged within three to four weeks. Business people pre-arrange the business contact at least two weeks in America. The appointment is holy to Americans. In the business communication, if someone asks to have a business contact at the lastminute, he will be considered to make trouble or insult the others. On the contrary, the Chinese people pay more attention to relationship. In their business activity, if there is an important person need to be contacted, they could cancel the primary appointment to meet him. It is unacceptable to American business people. This example shows the cultural differences in time sense between China and the West. And it becomes increasingly important as modern business communications put more and more businessmen in daily contact. If we are to avoid misunderstanding, we need to know better about our own cultural biases and those of others. (Wen Yaoqing, 127)2.2 From the approach of spaceSpace, is the physical distance between people when they are interacting. It is deeply influenced by culture. When people are having a conversation, the distance between them changes dramatically from one culture to another.Generally speaking, there are four zones when U.S. people interact: the intimate zone, the personal zone, the social zone, andthe public zone. The intimate zone, less than 0.46 meters, is reserved for a close friend. And it appears briefly when the business colleagues shake hands. The personal zone, from 0.46 meters to 1.2 meters, is used for giving instructions to someone in an office. The social zone, from 1.2 to3.6 meters, is used for impersonal and formal business meeting. The public distance, over 3.6 meters, is the most formal zone. (Lillian H. 83)Americans tend to need more spaces than Chinese. When having a conversation with Chinese, Americans will back away for the Chinese partner is standing too close. Standing too close to someone in the United States may leave a bad impression on the others, as it implies the person is upset, overbearing, or he is making sexual advances. These negative positions should be avoided in the United States. In China, people prefer to stand close to each other and they think it is a normal and friendly way to communicate with each other.Besides, the arrangement of desks, chairs, and conference table also feature the different styles of communication. When the United States people are conversing, they prefer the face-to-face arrangement of chairs whereas the Chinese prefer side-by-side arrangement. They like this arrangement because they could avoiddirecteye contact through it.IV. ConclusionWith the globalization of the world economy, organizations are culturally diverse in handling all kinds of business activities, especially multinational cooperation. More and more business people have become aware of the strong impact from culture. And they should have a good understanding of the other business etiquette culture beforehand, which is beneficial for both sides of the business people. Only in this way will it be possible for them to expand their business and make it more prosperous.篇三：中西方商务礼仪差异论文(英文)AbstractBusiness etiquette, a behavior science, is the norms in the business activities, , which plays an important role in the business communication .understanding Chinese and western etiquette and their distinctions is of great importance in promoting international business exchanges. With the changing role China played in the international exchanges, we communicate and cooperate frequently with foreigners . It is the notable position that makes us have a more normative and courteous criteria in the international business communication, especially in the business activities with westerners.This thesis ,from the international business etiquette , lays emphasis on the comparison between Chinese and western business protocol, it mainly described the general definition of business etiquette, characteristics of business etiquette, embodiment in business interactions, influencing factors (Cultural factors) of Chinese and western etiquette and the relevant solutions of the differences. The thesis let us comprehend and receive different stages of Chinese and western business etiquette , “recognition—understanding—comprehension ”,through lots of examples, aiming to help us to apply these theories into practice. The consequence of this study shows that in order to avoid the misunderstandings in business activities, especially in international business exchanges, not only should we know some basic business norms, but also we need to understand the distinctions of business etiquette mainly caused by different cultures profoundly.Key words : business etiquettenorm business exchange摘要商务礼仪是商务活动中的行为规范，它是一门行为科学，在商务交往中扮演着重要的角色，了解中西方的礼仪及其差异对促进国际间商务交往的顺利进行有着举足轻重的作用。
商务礼仪英语作文
商务礼仪英语作文Business Etiquette。
Business etiquette is an important aspect ofprofessional life. It encompasses the rules and guidelines for behavior and conduct in the business world. Observing proper business etiquette is crucial for building and maintaining positive relationships with clients, colleagues, and partners. In this essay, we will explore the importance of business etiquette and the key principles to follow inthe business world.First and foremost, business etiquette is essential for creating a positive first impression. When meeting with clients or business partners, it is important to present oneself in a professional and respectful manner. This includes dressing appropriately, being punctual, and demonstrating good manners. By adhering to these principles, individuals can establish trust and credibility, which are essential for successful business relationships.Moreover, business etiquette plays a significant rolein communication. In the business world, effective communication is key to conveying ideas, negotiating deals, and resolving conflicts. By following the principles of business etiquette, individuals can ensure that their communication is clear, respectful, and professional. This includes using polite language, active listening, and being mindful of cultural differences. By doing so, individuals can avoid misunderstandings and build strong, productive relationships with their counterparts.Additionally, business etiquette is crucial for networking and building a professional reputation. In the business world, networking is essential for career advancement and business growth. By observing proper business etiquette, individuals can make a positive impression on their peers and build a strong network of contacts. This can lead to new opportunities, partnerships, and collaborations that can benefit one's career or business.Furthermore, business etiquette is important for creating a positive work environment. In any business setting, it is important for individuals to treat their colleagues with respect and professionalism. This includes being courteous, cooperative, and considerate of others' time and resources. By fostering a positive work environment, individuals can contribute to a harmonious and productive workplace, which is essential for achieving business goals and objectives.In conclusion, business etiquette is a fundamental aspect of professional life. By observing proper business etiquette, individuals can create a positive first impression, communicate effectively, build a strong network of contacts, and contribute to a positive work environment. Therefore, it is essential for individuals to familiarize themselves with the principles of business etiquette and apply them in their professional interactions. By doing so, they can enhance their professional image, build strong relationships, and achieve success in the business world.。
商务礼仪 Business Etiquette 英文版 ppt
二、Table manner
• 1) China's table manner • Generally,seats that closer to the top table take precedence（优先）.For example, on the wedding party,family members of the bride or the leaderships are arranged to the table that closest to the tap table.
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Business Etiquette
一、Dress etiquette
• Dress is a culture, it can reflect a nature’s cultural level and the material civilization level of development .
• We know that diffeerent preferences, so their ways of dress vary.
• Even so, we still have some basic principles to follow according to people’s beautyappreciation standard
• 2) West’s table manner • Wash you hands before each meal. • Knife and spoon are placed to the right of the plate. The fork is on the left.
• Open the napkin and place it in your lap before starting.
商务礼仪的英语
商务礼仪的英语篇一：商务礼仪英文Businessnegotiationsetiquetteabstract Businessetiquetteisamanifestationofmutualrespectofconductinbusinessacti vities.corebusinessetiquetteisanactofcriteria,usedtoconstrainallaspectsofou rdailybusinessactivities.Thecentralroleofbusinessetiquetteistoreflectthemu tualrespectbetweenpeople.asbusinessleadersidentitynegotiators,inbusiness negotiationsshouldfollowtheetiquetteofnegotiationsthreeelementsthatfocu soninstrumentationdemeanor,attentiontolanguagearts,tocomplywithetique ttedisciplines.intheeventasuccessfulbusinessnegotiation,negotiationetiquet teisnotnecessarilycomplywiththesuccessofthenegotiationsdecisioncriteria. ifyouviolatenegotiationsetiquette,butitwillcausealotofunnecessarytrouble, evenbeathreattoreachanagreementKeywords:BusinessetiquetteBusinessnegotiations Businessnegotiation,whichmeansreferstonegotiateinsociallife,thepartiesto meettheirneedsandsafeguardtheirowninterests,thetwosidesproperlycarried outtosolveaproblem.Businessnegotiations,isthenegotiationofatransactionf ortherealizationofactivebuyersandsellersofgoodsorservicesonavarietyoftra dingconditionsTheroleofbusinessetiquetteinbusinessnegotiations1.Regulatebehaviorinbusinessdealings,peopleinteraction,interaction,mutu alcooperation.ifyoudonotfollowcertainnorms,thetwosidesonthebasisoflack ofcollaboration.amongthemanycommercialspecifications.Etiquettecanma kepeopleunderstandwhatshouldbeproudofwhatnottodo,whattodoandwhatn ottodo,andhelpdeterminetheself-image,respectforothers,towinthefriendshi p.2.Etiquetteisaninformationtransferinformation,thisinformationmaybeexpr essedbyrespected,friendly,sincereandsoemotional,sothatpeoplefeelwarm.i nbusinessactivities.Properetiquettecangeteachother'sgoodwill,trust. Thushelpstodeveloptheircareer.3.Promotefeelingsinbusinessactivities,alongwithin-depthexchanges.The twosideswillprobablyhavesomeemotionalexperience.itisexpressedastheem otionalstateoftwokinds:oneempathy,anotheremotionalrejection.Etiquetteis easytomakemutualattraction,promotefeelings,leadingtotheestablishmentan ddevelopmentofgoodrelationships.conversely,ifnotspeaketiquette,vulgar,t henitiseasytogeneratefeelingsofexclusion,resultingininterpersonaltensions .Toeachothercreatingabadimpression.4.Establishtheimageofamanetiquette,itwillestablishagoodpersonalimagein frontofeveryone;membersofanorganizationetiquette,itwillestablishagoodi mageforyourorganization,wonthepublic'sadmiration.inadditiontoam odernmarketcompetitionbeyondcompetitiveproducts.Evenmoreapparentintheimageofthecompetition.onehasagoodreputationandimageofthecompany orbusiness,itiseasytogainthetrustandsupportofallsectorsofsociety,canbeina ninvinciblepositioninthefiercecompetition.So,businesspeoplealwayspayatt entiontoetiquette,bothgoodqualitiesembodiedindividualsandorganizations, butalsotheneedtoestablishandconsolidateagoodimage. Businessnegotiationsetiquette(1)Businessetiquettebeforepreparingnegotiations1.Payattentiontothechoiceofthenegotiations.Thetwosidesagreedtonegotiat ethetimetogothroughthepartyalonecannotdecide,otherwiseitisrude.Toselec tthemostfavorabletimeforone'sownnegotiations.avoidmindataloweb bwhen,aftercontinuoushardwork,themarketisnotconducivetotheirnextnego tiations.2.Payattentiontothechoiceoftheplaceofnegotiations.negotiatingthebestplac etofightintheirownfamiliarenvironment.ifwefailedtodo,oratleastshouldbes electedinthetwosidesarenotfamiliarwithneutralvenues.Tocarryoutseveralro undsofnegotiations,venueshouldturnswaps,toensurefairness.3.Preparationofnegotiators.First,negotiatorschoice.Selectnegotiatorstomee tinthebusinessetiquetteoftheprincipleofreciprocity,thatis,one'sownne gotiatorstonegotiatewitheachothertorepresenttheidentityandpositionofapee r;secondly,apparelchoicenegotiators.men'sbesttowearasuitortunic,skirtorsuitlad iesshouldwearformalclothing,etc.,toeachotherinordertomature,fullofsincerityimpression.4.negotiationsreceptionpreparations.negotiatorsfromtheshuttle,toplaceand timetonegotiatearrangements,hotelreservations,diningandentertainment,th eentireprocessmustbecarefullyprepared,deliberately,alwaysreflectthenegot iationopponent'srespectandcourtesy,toshowagoodimageofthecompa ny,laythefoundationforthesuccessofthenegotiations.5.Readytonegotiatedata.First,beforethenegotiationsonthesubjectofnegotiat ions,content,agendafullypreparedtodrawupplans,objectivesandthesubjecto fnegotiations.Secondly,adetailedcollectionandnegotiationsrelatedmaterials ,suchaspartystrength,politicalandlegalsystemandmarketthemes,etc.also,ne gotiatorsgatherbasicinformation,suchasworkexperience,hobbies,socialcust omsandotheraspectsofcontent.(2)Etiquetteinbusinessnegotiation1.negotiationsseatingetiquette.Businessnegotiationsbythenumberofgroups involvedinthenegotiationscanbedividedintobilateralnegotiationsandmultil ateralnegotiations.Bilateralnegotiationsonmulti-userectangulartable,usuall yhostandguestssitopposite,eachside.negotiatingtablegenerallytransversetot hedoor,guestssitdoor,backdoorandsithosts.Sittingamongthepartiesresponsi bleperson,inaccordancewithhispositionfollowedbytheremainingstaffsitaro und,basedonrespectfortheprincipleoftheright;multilateralsentencedtousem oreshortrostrum,referringtothenegotiationstosetuparoomfacingthemainent ranceofthepodium,thenallotherpartiesbacktothemainentrance,facingthepodiumwereseated.Representativesofthepartiescametospeakinturn.inaddition ,subjecttoseatingarrangements,thebestplacetoseatandseatlicensingarrange mentshostessesbeguidedseatstoavoidsittinginthewrongposition.2.negotiationsmeetetiquette.Firstofall,payattentiontothebeginningoftheme etingetiquette.moreformalnegotiationsoccasions,etiquetterulesintroducedi sfirstintroducedhighstatus.aftertheintroductionoflowstatus,inprinciple,ifth eequalstatus,longafterthefirstchild'scompliance.wasintroducedtosmil etoindicatewhatshouldstandupandusesomepolitelanguage,suchas”nicetom eetyou”,”heardalot”category.ifequippedwithbusinesscardscanbehandedati melymanner.inaddition,theattitudeetiquetteshouldalsopayattentionwhenth eymeet.Suchaswatchingeachother,eyesshouldstayineachother'seyest otheforeheadoftheTrianglearea,makeeachotherfeelconcernedaboutyouratti tudeearnestandsincere.Gesturesshouldbenatural,especiallynotcrosshisarms overhischest,sothereisasenseoffrivolousarrogance.3.negotiationslanguageetiquette.First,articulate.whennegotiatorstonegotiat etightaroundthetarget,usedsomeoftheeuphemisticlanguage,encountereddif ficultiesinthenegotiations,requiringtheflexibilitytotakeappropriateemergen cymeansoutofthewoods,astheothersideaskedtomakeadifficultquestiontoan swerimmediately,youcanlookunderthetable,andthensaid:”i'msorry,pl easewaitaccordancewiththeagreement,theneedatthistimetoreturnaphonecal ltoafriend..”soyouwillbeabletomulti-fighttoone-considerthetimeclock;followed.cleveruseofthesilentlanguage.withasmileandanod,showingnotunders tandwhenpeopleconfusedagreeunclearwhensuchexpressionssuchas:Finally ,talklessandlistenmore.Bylistening,wecangetalotofvaluableinformationtoe achother,understandeachotherintentions,findasolutiontotheproblem.4.negotiationsunderfieldetiquette.Businessnegotiationsnotonlyconfinedtot heconferencetable,themoredifficultnegotiations,themoretheneedtofocuson privateexchanges,whichcannotonlycompensateforthelackofatable,orevenh aveanimpactonthesuccessofthenegotiations.Forexample,whenthenegotiati onsverydifficulttimes,inaccordancewiththeappropriateetiquette,arrangeso merecreationalactivities,suchasreceptions,ballsandcall,andthesecontactsis whatyouampleopportunitytoshowcasethecompany'simage.ifwecanw inthegoodwilloftheotherparty,contributetothesuccessofthenegotiations. (3)Businessetiquettefinalstageofnegotiations1.Signingceremony.Fromtheliturgyisconcerned,whensigningceremony.mu stbesolemnly,seriously.oneofthemostnotablewasundoubtedlyholdthe seatingarrangementproblemsigningceremony.oneparallelisthemostcommo ntimeofthesigningceremonyofbilateralform.itsbasicapproachis:signingtabl eattheindoorsideofthedoorhorizontally.Theceremonywasattendedbyallpers onnelofbothsidebysideafterthesigningtable,thetwosidessignedcenterstaffsa tsidedoor,passengersiderighthandside,themainpartyleft.Second,therelative type,withparallelrowsofseatssigningceremonyisbasicallythesame.Themain differencebetweenthetwo,buttherelativestylerowseattoattendthesigningceremonyofbilateralsuiteseatsmovedacrossthesignatory.Third,thePresidentofs tyle,mainlyapplicabletomultilateralsigningceremony.Theiroperatingcharac teristicsare:signaturetablesstillintheroomhorizontally,istillneedtosigninthe faceofthemainentranceofthetable,buthavejustone,andnotfixeditsseatoccup ant.whentheceremony,peopleofallparties,includingtheundersignedinclude d,allshouldbebacktothemainentrance,facingseatsonthesignatureUm.whens igned,thepartiessignatorytotheorderprescribedshouldturntookseatsatthetab letosignthesignature,thenthatshouldbereturnedtotheoriginalplacetable. 2.Giftsetiquette.afternegotiationsnegotiatorsgifts.inadditiontothedesiretob efriendlyanddeepenthefriendship,themoreimportantisthesuccessofthecoop erationcongratulations.Butthegiftcannotberushed.ingeneral,youwanttodete rminethevalueofagiftorasaguestunderthecircumstancesofeachgift.Shouldp ayattentiontotheactualmeaningandemotionalvalueofthegift,notworth.also, payspecialattentiontoeachother'scustoms,doesnotviolateeachother& #39;sreligiousbeliefs.inaddition,Europeanandamericanpeoplegiveeachoth ergiftsoftime,bothsidesmustfacehimselfopengiftwrap,andexpressedapprec iationandsincere.inshort.withthedevelopmentofsociety.Businessetiquettehasbecomeamoder nsocialandeconomicinteractionisrequired.Forbusinessnegotiationandother businessassociationshaveanimportantrole,hasbecomeourtraditionalcultura linheritanceanddevelopmentofetiquetteinbusinessdealings.Famousetiquett eexpertProfessorJinzhengkunsaid:”courtesyisrespectforothers,respectfortheinstrumentintheformofthefoot.”Tobetterintothemodernbusiness dealings, we篇二：商务礼仪的英语论文泉州师范学院毕业论文EtiquetteonBusinessintercourse谈商务交际中的礼仪abstract:withthedevelopmentofthesociety,businessmenfacemoreandmoree xchangesandcompetition.Everyenterprisemustexperiencecooperationandc ompetition.Thereisasayingthatforasuccessfulbusinessenterprise,18%ofsuc cessdemandsprofessiontechnique,82%demandsvalidofsocialinteractionofc ommunication.Establishingagoodimageinbusinessactivitiesandhandlingpu blicrelationshipwellindistractingenvironmenthavebecomethebasicrequire mentsofimprovingtheircompetitivenessandbettercooperation.Therefore,go odbusinessetiquetteisanimportantmeanstoestablishmutualrespect,trustfrie ndlyandgoodcooperativerelationswithotherbusinessmen.inaddition,businessetiquetteisthebasicstandardprincipleinsocietyanditalsoi snecessaryforbusinessmentounderstandandmasteritwhentheydealwithothe rbussinessmen.Thelevelsofetiquettewhichpeoplepresentdirectlyreflecttheq ualitiesofthemoderncivilizationsinhistimeaswellasthesymbolofthebusiness organization?simages.Sothebusinessmenshouldpaymuchmoreattentionont heetiquetteofthebusinessintercourse，includestheetiquetteofbusinessreceptions,theetiquetteofbusinessinvitation s,theetiquetteofbusinessentertainments,theetiquetteofbusinessvisitationsan dtheetiquetteofpresentinggifts.However，inthebusinessactivities，differentnationshavedifferentvaluesandorientation.alsoinbusinessculture,d ifferentcountrieshavedifferentcustoms,differentetiquettehabits,etc.moreov er,thebusinessetiquetteisinfluencedbydifferentcultureandcustoms,itisnoten oughtolearnthebusinessetiquette,weshouldalsounderstandandrespectdiffer entculturalcontext,keepingfirmlyinmindthecustomers?thetabootopic,onlyb ywhichcanpromotebusinesscommunicationeffectively.Keywords:BusinessintercourseBusinessetiquetteculture【摘要】随着社会的发展，企业面临越来越多的交流和竞争。
商务礼仪英语试题及答案
商务礼仪英语试题及答案一、单选题（每题1分，共10分）1. When greeting someone in a business setting, which of the following is most appropriate?A. HuggingB. Shaking handsC. BowingD. Kissing on the cheek2. What is the correct attire for a formal business meeting?A. Casual clothesB. Business casualC. Suit and tieD. Jeans and a T-shirt3. During a business dinner, where should you place your napkin?A. On the tableB. In your lapC. On your plateD. In your pocket4. Which of the following is NOT a common business etiquette in English-speaking countries?A. PunctualityB. Respect for hierarchyC. Excessive personal questionsD. Politeness in communication5. What is the proper way to end a business meeting?A. By thanking everyone for attendingB. By abruptly leavingC. By starting a personal conversationD. By ignoring the meeting leader6. In a business context, which of the following is considered impolite?A. Making direct eye contactB. Interrupting others while they speakC. Using a firm handshakeD. Waiting for your turn to speak7. When making a business phone call, what should you do first?A. Introduce yourself and your companyB. Start discussing the business matterC. Ask if it's a good time to talkD. Leave a voice message8. What is the best way to address a person you have not met before in a business email?A. Dear Sir/MadamB. HelloC. Hi [First Name]D. To whom it may concern9. In a business presentation, which of the following is most important?A. The length of your presentationB. The clarity of your messageC. The use of complex languageD. The number of slides10. When should you send a follow-up email after a business meeting?A. Immediately after the meetingB. Within 24 hoursC. After a weekD. Never二、多选题（每题2分，共10分）11. Which of the following are considered good practices when exchanging business cards?A. Present your card with both handsB. Read the card carefully before putting it awayC. Write notes on the cardD. Place the card on the table12. What are some appropriate topics for small talk during a business event?A. The weatherB. Current eventsC. Personal health issuesD. Hobbies and interests13. In a business negotiation, which of the following behaviors are considered respectful?A. Listening activelyB. Interrupting the other partyC. Asking for a break when neededD. Using aggressive language14. What should you do when you are invited to a business lunch?A. Arrive on timeB. Order the most expensive item on the menuC. Engage in business discussionsD. Split the bill evenly15. Which of the following are considered professional email practices?A. Keeping the subject line clear and conciseB. Using all capital letters in the body of the emailC. Including a signature with contact informationD. Sending emails with multiple exclamation marks三、判断题（每题1分，共5分）16. It is acceptable to use first names when addressing business colleagues after the first meeting. ( )17. In a business context, it is polite to keep your phone on silent mode during meetings. ( )18. It is common to bring a gift to a business meeting in many cultures. ( )19. It is appropriate to use humor in all business presentations. ( )20. It is considered impolite to decline an invitation to a business dinner. ( )四、简答题（每题5分，共15分）21. What are three key elements to consider when preparingfor a business negotiation?22. Describe the proper etiquette for using a smartphoneduring a business meeting.23. Explain the importance of punctuality in a businesssetting and provide examples of how it can affect your professional image.五、案例分析题（每题10分，共20分）24. You are attending a business conference in a foreign country. Describe the steps you would take to ensure you are aware of and respect the local business customs and etiquette.25. Imagine you are hosting a business dinner forinternational clients. What considerations would you make to ensure the event is successful。
关于商务英语礼仪的单词
关于商务英语礼仪的单词商务英语礼仪是在商务交际中必不可少的一部分。
掌握相关的单词和短语可以帮助我们在商务场合中更加自信和得体地表达自己。
以下是一些与商务英语礼仪相关的单词和短语：1. Greetings - 问候- Hello / Hi - 你好 / 嗨- Good morning / afternoon / evening - 早上好 / 下午好/ 晚上好- Nice to meet you - 很高兴见到你2. Introductions - 介绍- May I introduce myself? - 我可以自我介绍吗？- This is Mr./Ms. [Name], he/she is from[Company/Department] - 这位是[姓名]先生/女士，他/她来自[公司/部门]- Have you met [Name]? - 你见过[姓名]吗？3. Small talk - 闲聊- How are you? - 你好吗？- How's business? - 生意如何？- Did you have a good journey? - 旅途愉快吗？4. Courtesy phrases - 礼貌用语- Please - 请- Thank you - 谢谢- You're welcome - 不客气- Excuse me - 对不起5. Polite requests - 礼貌的请求- Could you please...? - 你能...吗？- Would you mind...? - 你介意...吗？- I would appreciate it if you could... - 如果你能...我会很感激6. Business meetings - 商务会议- Agenda - 议程- Minutes - 会议纪要- Action items - 行动事项- Chairperson - 主席7. Negotiations - 谈判- Terms and conditions - 条款和条件- Proposal - 提议- Counteroffer - 还盘- Agreement - 协议8. Presentations - 演示- PowerPoint - 幻灯片- Visual aids - 视觉辅助工具- Q&A session - 问答环节- Handouts - 分发资料9. Business correspondence - 商务函件- Dear Sir/Madam - 尊敬的先生/女士- Sincerely - 真诚地- Attached - 附上- Please find enclosed - 附上10. Networking - 社交网络- Business card - 名片- Networking event - 社交活动- Professional connections - 职业联系- Follow-up - 后续跟进这些单词和短语可以帮助我们在商务英语交际中更加得体地与他人沟通和表达自己的意思。
商务英语-商务礼仪TheBusi...
商务英语-商务礼仪TheBusi...第一篇：商务英语-商务礼仪 The Business Etiquettes in Business Activities。
外文学院姓名：专业：论文题目：指导教师：2009级学年论文。
学号：。
英语（商务方向）班级： 200906 The Business Etiquettes in Business Activities。
职称：。
2012 年月徐州The Business Etiquettes in Business ActivitiesAbstract: This paper deals with etiquettes in business activities.It contains of six parts, general idea, greeting etiquette, gift etiquette, table etiquette, conference etiquette and dress etiquette.Part one is about the importance of business etiquettes.Part two describes how we greet each other.In part three, I talk about sending gifts in different occasions and table manners in part four.Conference etiquette is divided into several procedures to make it clear for readers how to get prepared before a meeting, which is in part five.The dress etiquette is put in part six, and it is talked respectively in men and women.I hope this paper can help with students or other people in business world.摘要：随着全球化的进程和改革开放的深入，中国人越来越多地走到了国际舞台上，商务活动在所难免，而商务礼仪是商务活动进展顺利与否的一个重要因素。
BUSINESS ETIQUETTE商务礼仪英语版
1.Color 2.Stocks 3.Shoes 4.Neat 5.Fingers
INTRODUCTION:
BUSINESS CARD
一.BUSINESS CARD. Send the business by hands.
二.BREIF AND SHORT.
三.COMPLETE CONTENT.
Eg: Hi,Mr/Ms,I’m Moon Chan,A SALES from Emirates Panel Plastic Industries LLC-UAE.
plate" The host should always pay. Prepare a poli
ORDER:
The Master
The Supervisor
The Elder
The Lady
Hands out first
ATTENTIONS:
E RIGHT HAND. 2.Eyes to eyes,take off hat or gloves. 2.Power and time. 3.After being introduced,do not hands out immediately. 4.Full handshake for men 2 men,but only touch lady’s fingers menas half handshake.
POSTURE
Table manners:
Respect customers’ food habbit. Never pull out someone's chair for them. "Put your napkin in your lap when you sit down Don‘t start eating until everyone has received their food。 Pass condiments and dishes from left to right rather than reaching across the
商务礼仪英语作文
In the realm of business,etiquette plays a pivotal role in establishing professional relationships and fostering a positive image.Here are some key points to consider when writing an essay on business etiquette in English:1.Introduction to Business Etiquette:Begin by explaining the importance of business etiquette in the corporate world.Mention how it helps in building trust,respect,and a professional image.2.Dress Code:Discuss the significance of dressing appropriately for business settings. Explain the concept of dress for success and how it can impact first impressions.3.Professional Communication:Highlight the importance of clear and concise communication in business.Discuss the use of formal language,tone,and the avoidance of slang or jargon.4.Meeting Etiquette:Describe the protocols for business meetings,including punctuality, seating arrangements,and the conduct of the meeting.working:Explain the art of networking and how to approach and engage with new contacts professionally.6.Email Etiquette:Discuss the proper way to write business emails,including the subject line,salutation,body,and closing.7.Phone Etiquette:Cover the basics of telephone etiquette,such as answering promptly, using a professional tone,and leaving clear and concise voicemail messages.8.Body Language:Explain how nonverbal cues like eye contact,posture,and gestures can convey confidence and respect in business interactions.9.Gift Giving:Address the cultural considerations and appropriateness of gift giving in different business contexts.10.Dining Etiquette:Discuss the rules of business dining,including table manners, ordering etiquette,and how to handle business discussions during meals.11.Cultural Sensitivity:Emphasize the need for cultural awareness and sensitivity in international business settings.12.Conclusion:Summarize the importance of business etiquette and its impact onprofessional success.Remember to use formal language and provide examples to illustrate your points effectively.Additionally,consider including anecdotes or case studies to make your essay more engaging.。
(完整版)商务礼仪Businessetiquette
商务礼仪 Business etiquetteThere are some general rules for introductions:1. A man is always introduced to a woman.2. A young person is always introduced to an older person.3. A less important is always introduced to a more important person.互相介绍认识有以下基来源则：1.男人往常会介绍给女人。
2.年青人介绍给年纪大的人3.地位不太高的人介绍给地位高一些的人When a client is coming for business purpose, the host should stand up and receive the guest, offer achair and a cup of coffee, he shouldn ’t sit down until the guest takes a seat. When the guest rises toleave, the host should go with him as far as the doorof the office or the elevator. The executive doesn’t rise for his secretary or coworkers in theoffice.假如客户是为商务目的而来，主人要起身招待客人，给他让一个座位而且倒上一杯咖啡，在客人落座以前主人不能坐下。
当客人起身告别时，主人需将客人送到门口或许电梯口。
而高级经理则不需为秘书或许办公室同事站起来。
A handshake can create a feeling ofimmediate friendliness of instant irritation betweentwo strangers. The proper handshake is brief, butthere should befirmness and warmth in the clasp. It shouldalways be accompnied by a direct look into the eyesof the person your shake your hand with.握手能够使原来陌生的两个人立刻成立起友情。
商务礼仪英语
Context
the etiquette of business receptions
the etiquette of business invitations
the etiquette of business entertainments
Page
2
the etiquette of business receptions
Page
4
the etiquette of business invitations
Making an appointment in advance Paying attention to appearance and behavior Preparing cards Controlling the time of business activities
Page
6
Conclusion
As people’s communication becomes more and more frequently, more and more attention to the details of contact in business intercourse should be paid.Only in this way can we not only achieve success in business but also maintain good and long relationship with partners and customers.
introduction
introduction of others self-introduction
exchanging cards
1.exchange cards before or after meeting, don't during the meeting or com-
商务英语接待礼仪口语表达
商务英语接待礼仪口语表达《一》1. 久仰，久仰！I have long been looking forward to meeting you.I have long desired to meet you.2.久违了。
I haven’t seen you for ages/for a long time.It’s been such a long time since we met last time.3.久闻大名。
I’ve heard a lot about you.4.这次由我负责全程陪同你们。
I will be with you for the entire visit/trip．5.欢迎你到中国来。
一路上辛苦了! / 一路上还好吧？Welcome to China．I hope you’ve had a good flight．或I hope you enjoyed your flight. / How was your journey?商务英语接待礼仪口语表达《二》1.谢谢你专程来接我。
Thank you very much for coming all the way to meet me.2.您贵姓？／您怎么称呼? May I know your name，please?3.很高兴见到你。
Glad／Pleased to meet you .4.中国有句古话说：“有朋自远方来不亦乐乎？”There’s an old saying in Chinese which goes: “Isn’t it a great pleasure/joy to have friends coming from afar?As a Chinese saying goes, “Nothing is more delightful than meeting friends from far away.”5.这是给您准备的日程安排．我们简单过一遍吧。
商务会面礼仪英语
商务会面礼仪英语1) Lending and borrowing are more matters of principle in the West than in the East. Things borrowed in the West are definitely expected to be returned, whether it is fifty dollars or merely a friend''s pencil.2) Don''t Be Curious. It is impolite to be curious about the private affairs of others, such as age, salary, religion and marriage.3) Thanks for Gifts.When some one gives you a present, it is very impolite to neglect thank him for it.4) One Hand Only.In china we use two hands when giving something to a person, or when receiving it, if we want to be very polite. In the West this would seem awkward and impolite.1) As soon as the hostess picks up her napkin, pick yours up and lay it on your lap. Sometimes a roll of bread is wrapped in it; if so, toke it our and put it on your side plate.2) The Soup CourseDinner usually begins with soup. The largest spoon at your place is the soup spoon. It will be beside your plate at the right-hand side.3) The Fish CourseIf there is a fish course, it will probably follow the soup. There may be a special fork for the fish, or it may be similar to the meat fork. Often it is smaller.。
实用商务英语礼仪之道
实用商务英语礼仪之道1) The Right Time to ArriveWhen invited to luncheon, dinner, or supper, it is very impolite to arrive late, as it is usually planned to have the meal at the exact hour given in the invitation.2) In arrivalWhen you arrive, the hostess or some member of the family will probably meet you at the door and take your coat and hat. In the winter time you should dress more lightly than usually, as you may expect the rooms to be warmer than in most Chinese homes.3) In a few minutes the hostess will ask her guests toe in to dinner. She may or may not ask each gentleman to take a lady in. If she does, the lady will take the gentleman''s arm as they walk into the dinning room. If she does not, the ladies will go in first, followed by the gentlemen. The hostess will either point out their seats to the guests as they e in or have a place card at each place with the guests name on it.4) How Long to StayAfter the meal is over, it is not polite to leave for at least half an hour, lest you seem to have e only for the meal. An evening dinner invitation usually implies that you stay for the whole evening. The hostess often plans some after-dinner entertainment.5) What to Say on LeavingWhen leaving any kind of a party, a guest always expresses his appreciation to the hostess. Some such words as these are appropriate. 'Thank you so much. I''ve had a delight evening.'1) With a LadyAlways allow the lady to precede you in places whereone has to go before the other except in the following case: when getting off a street car, train, bus, or out of an automobile; when going up stair; when opening a heavy door. When you are walking along the street with a lady, always walk on the outside.2) At a DanceIf you wish to dance with a certain lady, go to her, bow, and say:' May I have the pleasure of a dance?'1) People judge you at first by what they see, so particular attention should be paid to your personal appearance.2) Using a HandkerchiefAlways carry a clean handkerchief. Do not use it whileit is folded, and do not fold it after you use it.3)SpittingIn the West it is considered very impolite to spit,even upon the street.4) SmokingSmoking is very prevalent(普遍), both by men and by women. If you are a guest in a home where no others are smoking, it is better to refrain(忍住) from smoking, you may say, 'Would you mind if I smoked?'.1) Lending and borrowing are more matters of principle in the West than in the East. Things borrowed in the West are definitely expected to be returned, whether it is fifty dollars or merely a friend''s pencil.2) Don''t Be Curious. It is impolite to be curious about the private affairs of others, such as age, salary, religion and marriage.3) Thanks for Gifts.When some one gives you a present, it is very impolite to neglect thank him for it.4) One Hand Only.In china we use two hands when giving something to a person, or when receiving it, if we want to be very polite. In the West this would seem awkward and impolite.1) As soon as the hostess picks up her napkin(餐巾), pick yours up and lay it on your lap. Sometimes a roll of bread is wrapped in it; if so, toke it our and put it on your side plate.2) The Soup CourseDinner usually begins with soup. The largest spoon at your place is the soup spoon. It will be beside your plate at the right-hand side.3) The Fish CourseIf there is a fish course, it will probably follow the soup. There may be a special fork for the fish, or it may be similar to the meat fork. Often it is smaller.。
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A Study on International Commercial Etiquette and Its Significance商务礼仪及其意义研究学号：身份证号：姓名：院系：外语学院专业：XXXXX年级：2008级指导教师：xxxCONTENTS(TIMES NEW ROMAN 小三号加黑加粗)INT RODUCTION (1)CHAPTER ONE ABCCCCCCCC (7)1.1 Abc (7)1.2 Abc (8)1.3 Abc (9)CHAPTER TWO ABCCCCCCCC (11)2.1Abc (11)2.2Abc (12)2.3Abc (13)CHAPTER THREE…CHAPTER FOUR……CONCLUSION………………………………………………………. REFERENCES………………………………………………………内容摘要当今世界，各国之间交流频繁，礼仪之论不再局限在国内，而成了国际交往需要重视的问题。
同时，不可否认的是因为各国价值观念，文化，历史背景的不同，在礼仪实践中也存在差异。
没有一个统一的标准，这些差异，只有一些约定俗成的东西，大家都基本认同，在交往中共同遵守。
所以从事国际交流，国际商务的人，不论是政治，经济，文化，军事哪个领域，对这些礼仪都要熟悉。
国际商务和涉外工作也已经不再是少数人的专利，而是成为越来越多人的职业选择。
在这个“以人为本”的时代，如何在跨文化的交流中，尽可能地尊重他人，又充分维护自己的尊严，是一项非常重要而具有挑战意义的事情，而国际商务礼仪就是市场竞争和国际商务大环境中人们必备的一门知识。
本文对商务礼仪进行了明确的界定,对商务礼仪的内容与归属、特征与原则、功能与操作进行了系统的阐述,较为详细地论述了商务介绍与问候,迎送礼仪,宴请规则,谈判礼仪以及柬书礼仪,同时阐明了国际商务礼仪对于商务人员的重要意义。
AbstractNowadays different nations communicate frequently. Etiquette is becoming an imp ortant issue, which is not confined only in the domestic affairs. At the same t ime, the values vary from nations to nations, so does the practice of etiquette. There is not an acknowledged standard and it is only a set of established rule s which are obeyed by all the people. Therefore, a business man should be famil iar with all the protocols in all fields, such as politics, economics, and cult ure and military.International business is no longer the privilege of the minority of people. Mo re and more people prefer to go into business. In the era of human-oriented soc iety, how to respect others and maintain one’s dignity becomes a challenge. In ternational business etiquette is the basic knowledge which should be applied i n the competition in the international business environment. .This thesis gives a clear definition of commercial etiquette and systematically explains its contents, categorizations, features, principles, functions and pr actices. It illustrates the business introduction, greetings, welcoming guest s, entertaining visitors, international business negotiation, practical busines s English writing in detail. It also shows the significance of the commercial e tiquette.INTRODUCTIONBusiness communication and business etiquetteIn an era of globalization, understanding the basics of etiquette and protocol that is, the type of behavior that others expect of you in both informal and fo rmal settings—is an important skill. It can instill an individual with confide nce to handle almost any situation in any culture and allow a businessperson t concentrate on the deal at hand rather than worrying about such distractions as which fork to use or which hand to use for passing food. Without an understand ing of the basics of etiquette and protocol, you risk coming off as a boorish N eanderthal. You may even put your company’s image at risk or risk potential fa ilure in the formation of key business relationships that are vital to global s uccess. Finally, a well-honed sense and appreciation of local customs etiquette and protocol can make you stand out in a competitive global market.In order to comprehend the International Commercial Etiquette, we should find o ut the full contents of its activities.Just as its name implies, the International Commerce indicates that there is on ly one purpose of commercial activities, that is, to realize, increase and conv ert the value. One sales its goods to the other to realize the market value of this production, at the same time, the value is increased in this process, ther efore, the seller gains some profits, which will be conversed into the value fo rm needed in the next commercial campaign, no matter it is cash, products or se rvice, thus, makes preparation of the following commercial activity. International Commercial is based on the approbation and reception of each othe r’s trade motivations between the bargainers. Especially nowadays, this kind o f activity is an action in which both sides are voluntary and almost without an y force to press on. Besides, this kind of commercial activity goes along under the condition of free trade all over the world. Therefore, in the atmosphere o f international commerce, the traders have the same quality, intent and environ ment, as well as threeCHAPTER ONEABCCONCLUSIONIncreased globalization has been one of the most important developments in the past decade. The Internet has been instrumental in accelerating the growth of b usiness across borders. The ability to effectively conduct business with trading partners around the world is essential in the twenty-first century. Savvy com panies view the development of international business etiquette and communicati on skills as a strategy to distinguish their company from competing firms. One business educator has cautioned, "Being closely attuned to the orientations of diverse trading partners is an increasingly important advantage in the highly c ompetitive global marketplace, where only the very best thrive." Colleges and u niversities have responded to this need by integrating international perspectiv es into the curricula. Business schools in particular have worked to internatio nalize the curriculum, partially through the expansion of international busines s communication courses. Even student clubs have recognized the need for enhanc ed understanding of other cultures, sponsoring popular business etiquette dinne rs and workshops on global business protocol.Proper etiquette in today’s business world goes well beyond basic table manner s( they are, after all, a given in most cultures) and common courtesies (allowi ng an esteemed colleague or superior to precede you through a doorway, for exam ple). Think of all the elements that go into making a first impression. The lis t is lengthy. There is your manner of dress, your professional appearance, the color of your dress or tie, your body language, handshake, posture, amount of e ye contact on introduction, where you put your hands, how you accept a business card and how you present yours as well as the actual content of the card-and y ou haven’t even sat down to begin talks.Regardless of the culture, proper etiquette means maintaining your own values w hile respecting those of others. It does not mean slavishly following the ritua ls and practices of others to please your host. If you make an effort at the la nguage, at understanding the basics of common courtesy, and avoid any offensiveacts, don’t be overly concerned about the subtleties- at least the first time around. To be honest, not that much is really expected of the first time visito r to another culture, thought a deeper understanding will be expected each time you visit. The value in understanding etiquette and protocol id in the confide nce it gives you and the impression it makes on colleagues.Although what is covered is handled well, there are some areas that could have received greater attention. For example, there is little discussion of the diff erences among the various countries and cultures in each continent. And I’d ha ve liked more on business etiquette and the use of humor, entertainment and let ters.We previously discussed the importance of business etiquette in daily business activities in terms of "business introduce", dining, business invitations. Ther e are some other important business etiquettes, such as the proper attitude tow ards foreign cultures, music and arts, the respect for their dining habits, hol idays and religions. We will not discuss them in details because of the limited scope of this paper. Shortly put, understanding more about foreign business et iquettes put us in a good position to deal with all kinds of business occasions and hence facilitate the development of global trade.References:[1] Grace Fox. Everyday Etiquette, A Guide to Modern Manners[M].[2] Mary Jane McCaffree, Pauline Innis. The Complete Handbook [8] R.G. Feltha m. Diplomatic Handbook[M] .[M]. Time-Life Custom Publishing.[3] Williams-Sonoma, Inc. and Wedon Owen Inc. The Bar GuideBerkley Publishing Group with Doubleday Direct, Inc, 1998.of Diplomatc i[M],. Official and Social Usage.[4] 杜培. 现代礼仪学[M]. 中国工人出版社, 1997.[5] 韩欲和, 张彦. 涉外礼仪[M]. 译林出版社, 1996.[6] 金正昆. 涉外礼仪教程[M]. 中国人民大学出版社, 1998.[7] 李斌. 国际礼仪与交际礼节[M]. 世界知识出版社, 1985.[8] 李天民. 现代国际礼仪知识[M]. 世界知识出版社, 1999.[9] 宋长美. 对外交往中的礼仪礼节[M]. 黑龙江人民出版社,1996.（中文参考文献按拼音顺序排，英文按字母顺序排。