QualityAgreement质量协议(中英文)

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质量赔偿协议书英文版

质量赔偿协议书英文版Quality Compensation AgreementParty A: [Name of Party A]Party B: [Name of Party B]Whereas Party A and Party B have entered into a [Type of Contract] on [Date of Contract];Whereas Party A has delivered the [Product/Service] as agreed upon in the contract;Whereas Party B has identified certain defects/malfunctions/failures in the delivered [Product/Service];Now, therefore, Party A and Party B herebyagree to enter into this Quality Compensation Agreement (the "Agreement") and set forth the following terms and conditions:1. Compensation Amount:Party A agrees to compensate Party B for the defective [Product/Service] in the amount of [Agreed Compensation Amount]. This compensation amount covers all costs and damages incurred by Party B due to the defects in the delivered [Product/Service].2. Scope of Compensation:The compensation amount shall cover, but not be limited to, the following:- Cost of repair/replacement of the defective [Product/Service]- Loss of business opportunities resulting from the defects in the [Product/Service]- Additional expenses incurred by Party B in rectifying the defects in the [Product/Service]- Any other costs directly related to the defects of the [Product/Service]3. Payment Terms:Party A agrees to make the compensation payment to Party B within [Number of Days] of the effective date of this Agreement. The payment shall be made in [Currency] and deposited into the designated bank account of Party B.4. Non-Disclosure Agreement:Both Party A and Party B agree to keep all information and details regarding this Agreement confidential. Neither party shall disclose any information without prior written consent from the other party, except where required by applicable laws or regulations.5. Release of Liability:Upon the full and timely payment of the compensation amount as specified in this Agreement, Party B shall release Party A from any further liability or claims related to the defective [Product/Service]. Party B acknowledges that the compensation amount provided herein is comprehensive and satisfactory for the incurred damages.6. Governing Law and Jurisdiction:This Agreement shall be governed and construed in accordance with the laws of [Jurisdiction]. Any disputes arising from or in connection with this Agreement shall be resolved through amicable negotiations between Party A and Party B. If the parties fail to reach a mutually acceptable resolution, the dispute shall be submitted to the exclusive jurisdiction of the courts of [Jurisdiction].7. Entire Agreement:This Agreement contains the entire understanding and agreement between the parties with respect to the subject matter hereof and supersedes any prior discussions, agreements, or understandings, whether written or oral.In witness whereof, the parties hereto have executed this Quality Compensation Agreement as of the effective date first above written.Party A:[Name of Party A][Signature][Date]Party B:[Name of Party B][Signature][Date]。

质量支持协议中英文

QUALITY SUPPORT AGREEMENT质量支持协议THIS AGREEMENT is made from 1sl May 2017本协议于2017年5月1日由以下双方制订：Between:在**** Moulding & Die Technology (Wuxi) C«.,Lt^ a corporal i〇fi organized andexisting under the laws ofthe People's Republic of China having its principal place ofbusiness at Beihui Road, Qianzhou Industrial Park, Economic Development Zone, Wuxi,Juangsu (hereinafter referred to as "****")****模具技术（无锡）有限公司，一家依据中华人民共和国法律成立并存续的公司,主要业务地位于路（“****”）And和Erasteel Trading Co. Ltd., a company organized and existing under the laws of thePeople's Republic of China having its registered office at No.321 Zhongnan SecondStreet, Tianjin Economic and Technical Development Area (****) (hereinafter referredto as "****")****易（天津）有限公司，一家依据中华人民共和国法律成立并存续的公司，公司注册地位于 321（“****”）(also hereinafter severally referred to as "Party" and collectively referred to as "Parties")(分别称为“一方”，其同称为“双方”）WHEREAS,**** and **** wish to improve the efficiency and reliability of service for ****4s conversion products into finished products in ****.鉴于，****和****希望就****提供的加工品能够在****提高服务的效率和可靠性。

质量支持协议中英文

品质协议书英文简称

品质协议书英文简称Quality Agreement (QA) is a document that outlines the expectations and requirements for the quality of products or services between a supplier and a customer. It is a formal agreement that ensures both parties are aligned on the standards of quality, the processes to be followed, and the responsibilities of each party in maintaining and improvingthe quality of the product or service.In the context of international business, the Quality Agreement is often abbreviated as QA. It is a crucial component of a comprehensive supply chain management strategy, as it helps to:1. Define Quality Standards: Establish clear and measurable quality standards that both the supplier and customer agree upon.2. Clarify Responsibilities: Specify who is responsible for various aspects of quality control, from design and manufacturing to delivery and after-sales service.3. Establish Processes: Detail the processes and procedures that will be used to ensure the quality of the product or service throughout its lifecycle.4. Set Performance Metrics: Define how the quality of the product or service will be measured and evaluated.5. Outline Corrective Actions: Describe the steps that will be taken in the event that the quality of the product or service does not meet the agreed-upon standards.6. Facilitate Continuous Improvement: Encourage a culture of continuous improvement by setting goals for quality and establishing a process for reviewing and updating the Quality Agreement as needed.7. Legal and Regulatory Compliance: Ensure that the product or service meets all relevant legal and regulatory requirements.The Quality Agreement is a living document that is subject to regular review and update to reflect changes in technology, customer expectations, and business objectives. It is an essential tool for maintaining high standards of quality in a competitive marketplace.。

质量保证协议书(中英文)

<质量保证协议书> ●Form132●机密等级: 普通●窗体变更履历质量保证协议书(Quality Agreement)本质量保证协议书，依照XXX股份有限公司(“甲方”)与(“乙方”)之间的产品订购合同/协议（“协议”），自（MM/DD, YYYY）有效。

质量保证协议书的内容与采购协议的条款如有相冲突或相矛盾的部分，以本质量保证协议书为准。

This Quality Agreement (“AGREEMENT”) is effective from(MM/DD, YYYY) according to Purchase Agreement and entered into between CHICONY POWER Technology Co., Ltd.(hereinafter referred to “CHICONY POWER”)In the event of any discrepancy in AGREEMENT and any provisions in Purchase Agreement or Purchase Order, the AGREEMENT shall prevail.本质量保证协议书适用于XXX 及上述各公司现在与未来在国内外所组设之任何公司、办事处、工厂、关系企业及(或)其他营业组织。

本质量保证协议书有中英文两种文字，如中英文有争议时以中文为准This Quality Agreement was written by Chinese and English, in the event that there is any discrepancy between these two version, Chinese version shall prevail.目次(Contents)1. 目的(Purposes)2. 范围(Scopes)3. 定义(Definitions)4. 质量代表(Point of Contact)5. 一般要求(General Requirements)6. 质量目标(Quality Goals)7. 检验标准(Inspection Criteria)8. 技术支持(Technical Support)9. 包装方式(Packing Methods)10.不合格品处置(Non-conforming Products Dealing)11.其他(Others)Attachment1：CHICONY POWER Components VLRR Target (DPPM)1. 目的(Purposes)确保甲方之供货商知悉和遵循甲方质量规范和标准，以生产和提供符合甲方电源供应器需求之产品，创造双赢局面。

Quality Agreement(品质协议书)

Buyer ： **电子（深圳）有限公司（以下称甲方）（Hereinafter referred to as Party A ） Supplier ：________________________ （以下称乙方）（Hereinafter referred to as Party B ）1. 总则：General rule1.1根据《中华人民共和国合同法》和其它相关法规，甲乙双方本着平等互利、共同发展，协商一致的原则，为确保供应材料质量的长期稳定和不断提高品质，经甲乙双方共同协商，签订本协议。

In accordance with the Contract Law of the People ’s Republic of China, this Contract is negotiated and entered into by Party A and Party B based on equality and mutual benefits for the purpose of ensuring long-term stable quality and continuous improvement of the Goods (hereinafter referred to as Goods) supplied by Party B.1.2甲乙双方应严格遵守本协议各条款规定和要求，因违背协议而出现批次性质量问题或安全质量事故，违约方应负全部责任，并按协议的规定赔偿对方的损失。

1.2 Both parties should strictly abide by the provisions and stipulations of this Contract. Any quality issue or accident resulting from the violation of this Contract will be the sole responsibility of the violating party, which shall compensate the other party as stipulated in this Contract.1.3本协议书未尽事宜，由双方协商解决，协商不成任何一方可向甲方所在地法院起诉。

IATF16949质量保证协议(中英文)

质量保证协议Quality Assurance Agreement——基础合同——Attachment 4 of General Contract甲方：XXXXXX有限公司Party A: XXXXX Co., Ltd乙方：Party B:目录第一条适用范围 (1)Item 1 Scope (1)第二条质量责任 (1)Item 2 Quality Responsibility (1)第三条质量义务 (2)Item 3 Quality Obligation (2)第四条开发阶段的质量要求 (2)Item 4 Quality Requirement during Developing Phase (2)第五条批量认可 (3)Item 5 PPAP Release (3)第六条批量阶段质量要求 (3)Item 6 Quality Requirement during SOP (3)第七条供应商质量能力要求 (6)Item 7 Supplier Quality Capability Requirement (6)第八条供应商质量绩效、改进及奖励 (6)Item 8 Supplier Quality Performance, Improvement and Rewards (6)第九条三包规定 (7)Item 9 Warranty Regulations (7)第十条其它 (7)Item 10 Others (7)质量保证协议Quality Assurance Agreement第一条适用范围Item 1 Scope1.1 为确保供应商提供产品（包括售后备件）的供货质量，本协议规定了供应商在产品前期开发、批量认可、批量供货，直至售后质量保证全过程的要求和职责；本协议作为《基础合同》的附件，与《基础合同》具有同等法律效力；本协议与《基础合同》中的质量保证业务条款构成了双方之间完整的质量保证权利义务关系。

1.1 In order to ensure supplier par ts’(including spare parts) quality to Party A, this agreement describes the the quality requirement and responsibility of supplier during the whole phases involving parts’ developing, PPAP release, SOP and after-sale quality; As attachment of General Contract, this agreement has the same legal effect with General Contact; With quality assurance items in General Contract, they two constitute mutual completed quality assurance rights and obligation.1.2 本协议适用于乙方供给甲方的所有原材料、产品和服务。

质保协议书范本英文

质保协议书范本英文Quality Assurance AgreementTHIS QUALITY ASSURANCE AGREEMENT (the "Agreement") is made and entered into as of [Insert Date] (the "Effective Date") by and between [Insert Company Name], a [Insert Company Type] incorporated under the laws of [Insert Jurisdiction], withits principal place of business at [Insert Company Address] ("Manufacturer"), and [Insert Customer Name], a [Insert Customer Type] located at [Insert Customer Address] ("Customer").WHEREAS, Manufacturer desires to supply its products to Customer and Customer desires to purchase such products from Manufacturer, and both parties wish to ensure the quality of such products through this Agreement.NOW, THEREFORE, in consideration of the mutual promises and covenants contained herein and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties agree as follows:1. Scope of Quality Assurance: This Agreement sets forth the quality assurance measures and standards that Manufacturer shall adhere to in the production and delivery of products to Customer.2. Compliance with Standards: Manufacturer shall ensure thatall products supplied to Customer meet the quality standards as specified in this Agreement, including but not limited to industry standards, Customer's specific requirements, and any applicable laws and regulations.3. Quality Control Measures: Manufacturer shall implement and maintain a quality control system that includes regular inspections, testing, and audits to ensure the products meet the agreed-upon quality standards.4. Product Testing and Inspection: Upon Customer's request, Manufacturer shall provide access to its testing and inspection facilities and allow Customer or its designated representative to witness or conduct product testing and inspections.5. Quality Assurance Certification: Manufacturer shall provide Customer with a certificate of quality assurance for each shipment of products, confirming that the products have been tested and meet the specified quality standards.6. Non-Conformance and Rectification: In the event that products do not meet the quality standards, Manufacturer shall, at its own expense, either replace the non-conforming products or take corrective actions to bring the products up to the required standards.7. Warranty Period: Manufacturer warrants that the products will be free from defects in materials and workmanship for a period of [Insert Warranty Period] from the date of delivery.8. Return and Refund Policy: If Customer returns non-conforming products within the warranty period, Manufacturer shall, at its discretion, either refund the purchase price or provide replacement products at no additional cost to Customer.9. Confidentiality: All information exchanged between the parties for the purpose of this Agreement shall remain confidential and shall not be disclosed to any third party without the prior written consent of the disclosing party.10. Term and Termination: This Agreement shall commence on the Effective Date and shall continue in effect until terminated by either party upon [Insert Number of Days] days' written notice. Termination shall not affect any rights or obligations that have accrued prior to termination.11. Dispute Resolution: Any disputes arising out of or in connection with this Agreement shall be resolved through arbitration in accordance with the rules of [Insert Arbitration Institution].12. Entire Agreement: This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements and understandings, whether written or oral.13. Amendments: This Agreement may be amended only in writing signed by both parties.14. Governing Law: This Agreement shall be governed by andconstrued in accordance with the laws of [Insert Jurisdiction].IN WITNESS WHEREOF, the parties have executed this Quality Assurance Agreement as of the date first above written.[Insert Manufacturer Name] [Insert Customer Name]By: _________________________ By:___________________________Name: [Authorized Signatory] Name: [Authorized Signatory] Date: [Insert Date] Date: [Insert Date]。

质量免责协议英文

This Quality Exemption Agreement (the “Agreement”) is made and entered into as of [Date], by and between [Company Name] (the “Buyer”) and [Supplier Name] (the “Supplier”) (collectively, the “Parties”).RecitalsWHEREAS, the Buyer is engaged in the purchase of goods or services (the “Goods”) from the Supplier;WHEREAS, the Supplier is engaged in the supply of Goods to the Buyer;WHEREAS, the Buyer desires to purchase the Goods from the Supplier on certain terms and conditions, including, but not limited to, the quality of the Goods;WHEREAS, the Supplier is willing to supply the Goods to the Buyer on the terms and conditions set forth herein;NOW, THEREFORE, in consideration of the mutual covenants and agreements contained herein, the Parties agree as follows:1. Quality Standards1.1 The Goods shall be of a quality that conforms to the specifications, standards, and requirements (the “Quality Standards”) set forth in the purchase order (the “Order”) issued by the Buyer to the Supplier.1.2 The Supplier warrants that the Goods shall be free from defects in materials and workmanship and shall meet the Quality Standards at the time of delivery.1.3 The Supplier shall ensure that the Goods are produced in accordance with applicable industry standards and regulations.2. Quality Exemption2.1 The Buyer hereby grants the Supplier a quality exemption (the “Exemption”) for a period of [Exemption Period], subject to the following conditions:2.1.1 The Exemption shall apply to a specified percentage of the total quantity of Goods supplied by the Supplier to the Buyer during the Exemption Period.2.1.2 The Exemption shall only apply to non-critical components or features of the Goods, as determined by the Buyer in its sole discretion.2.1.3 The Supplier shall continue to comply with all applicable laws, regulations, and industry standards in the production and supply of the Goods.3. Notification of Quality Issues3.1 The Supplier shall promptly notify the Buyer of any quality issues or non-conformities identified during the production or supply of the Goods.3.2 The Buyer shall have the right to inspect the Goods and to request the Supplier to take corrective actions, including, but not limited to, rework, replacement, or credit for the non-conforming Goods.4. Limitation of Liability4.1 The Supplier shall not be liable for any claims or damages arising from the Exemption, except in cases where the non-conformity is due to the Supplier’s gross negligence or willful misconduct.4.2 The total liability of the Supplier to the Buyer under this Agreement shall not exceed the total amount paid by the Buyer to the Supplier for the Goods during the Exemption Period.5. Termination5.1 This Agreement may be terminated by either Party upon written notice to the other Party, if the other Party fails to comply with any material term or condition of this Agreement.5.2 Upon termination of this Agreement, the Supplier shall immediately cease supplying the Goods to the Buyer and shall return any unused Goods to the Buyer.6. General Provisions6.1 This Agreement constitutes the entire agreement between the Parties with respect to the subject matter hereof and supersedes all prior agreements, understandings, negotiations, and discussions, whether oral or written, of the Parties.6.2 This Agreement may be amended or modified only by a written agreement executed by both Parties.6.3 If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.6.4 This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which the Buyer is incorporated or otherwise organized.IN WIT。

2024年质量协议书范文英语翻译

2024年质量协议书范文英语翻译Quality AgreementThis Quality Agreement (the "Agreement") is entered into as of the 1st day of January, 2024 (the "Effective Date"), by and between ABC Corporation, a corporation organized and existing under the laws of the State of Delaware, with its principal place of business at 123 Main Street, Anytown, USA (hereinafter referred to as "Buyer"), and XYZ Enterprises, a partnership organized and existing under the laws of the State of New York, with its principal place of business at 456 Elm Street, Othertown, USA (hereinafter referred to as "Seller").WHEREAS, the Buyer desires to purchase goods from the Seller; andWHEREAS, the Seller desires to sell such goods to the Buyer; andWHEREAS, the parties wish to establish the terms and conditions upon which such goods shall be purchased and sold, including but not limited to the quality standards and specifications applicable thereto.NOW, THEREFORE, in consideration of the mutual promises contained herein and for other good and valuable consideration, the receipt and sufficiency of which arehereby acknowledged, the parties agree as follows:Article 1: Definitions1.1 "Goods" shall mean the products and/or services to be purchased by the Buyer and sold by the Seller as described in the Purchase Order.1.2 "Purchase Order" shall mean the document issued by the Buyer specifying the Goods to be purchased, the price, the quantity, the delivery date, and any other terms andconditions agreed upon by the parties.1.3 "Quality Standards" shall mean the specifications, standards, and requirements set forth in this Agreement andin the Purchase Order for the Goods.Article 2: Quality Assurance2.1 The Seller shall ensure that all Goods delivered to the Buyer meet or exceed the Quality Standards.2.2 The Seller shall maintain a quality management systemthat is in compliance with the ISO 9001:2015 standard or any other standard as may be agreed upon by the parties.2.3 The Seller shall provide the Buyer with documentation evidencing compliance with the Quality Standards upon request.Article 3: Inspection and Rejection3.1 The Buyer shall have the right to inspect the Goods upon delivery and to reject any Goods that do not meet the Quality Standards.3.2 If the Buyer rejects any Goods, the Seller shall, at its own expense, promptly replace the rejected Goods with Goods that meet the Quality Standards.Article 4: Warranty4.1 The Seller warrants that the Goods shall be free from defects in materials and workmanship for a period of ____ months from the date of delivery.4.2 In the event of a breach of warranty, the Seller shall, at its own expense, either repair or replace the defective Goods.Article 5: Remedies5.1 In the event of a breach of this Agreement by the Seller, the Buyer shall have the right to seek any and all remedies available at law or in equity, including but not limited to specific performance, injunctive relief, and damages.5.2 The Seller shall indemnify and hold the Buyer harmless from and against any and all claims, liabilities, losses, damages, and expenses arising out of or in connection with the breach of this Agreement by the Seller.Article 6: Termination6.1 This Agreement may be terminated by either party upon____ days' written notice to the other party.6.2 In the event of termination, the Seller shall be entitled to payment for all Goods delivered and accepted by the Buyer prior to the effective date of termination.Article 7: Governing Law7.1 This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without giving effect to any principles of conflicts of laws.Article 8: Miscellaneous8.1 This Agreement constitutes the entire agreement between the parties and supersedes any and all prior negotiations, understandings, and agreements between the parties.8.2 No modification or amendment of this Agreement shall be effective unless in writing and signed by the parties.8.3 The failure of either party to enforce any provision of this Agreement shall not constitute a waiver of such provision.8.4 If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.IN WITNESS WHEREOF, the parties have executed this Agreement as of the Effective Date.Buyer:ABC CorporationBy: _____________________Date: _____________________Seller:XYZ EnterprisesBy: _____________________Title: _____________________Date: ___________________。

QualityAgreement质量协议（中英文）

QualityAgreement质量协议（中英文）质量协议书Quality AgreementXXXXX公司版本：b 生效日期：Version：version b Date of issue:一、协议双方Contract Partners甲方：XXX公司Party A:乙方：Party B二、技术要求Technical Requirements：1、如甲方出具图纸，以甲方的技术图纸为准，经双方签字认可；If Party A is supposed to provide drawings; the drawings should be issued based on the version of Party A, and signed and approved by both parties.2、或乙方提供产品规格书，经甲方认可，作为产品的技术要求。

If Party B is supposed to provide product specification, the specification can be issued with the confirmation of Party A.2、或以国际标准或行业标准为依据，经双方签字认可。

Or based on international standards or industry standards and signed and approved by both parties. （注：所有技术要求必须经过双方签字，并作为质量协议的附件保存）(Note: All technical requirements should be signed and approved by both parties, and saved as annex of quality agreement)本协议附件包括annex of agreement include:□图纸(编号： )Drawings (No. )□产品规格书（编号：）Product Specification (No. )□检验规范（编号：）Inspection Specification (No. )□其他（名称、编号：）Others(No. )三、质量保证Quality Guarantee1、乙方有义务按国家标准ISO9000-2008的要求建立一个质量管理体系，确保未经检验合格的产品不得交付给甲方。

质量协议书中英

质量协议书Quality agreement甲方（进货单位）：Party A （Purchase）乙方（供货单位）：Party B(Supplier)供应双方根据《中华人民共和国管理法》、《中华人民共和国产品质量法》、《药品生产质量管理规定》及有关法律、法规的要求,明确药品经营质量责任，保证药品质量，经甲乙双方协商达成如下协议，并共同遵守。

According to “the People's Republic of China（PRC) management law”，“PRC product quality law"，“Good Manufacturing Practice”and related laws and regulations，clear drug supply quality responsibility and ensure drug quality，both sides have reached the following agreement and must abide by。

一、甲方义务Party A responsibility1、甲乙双方同意各自充分考虑对方的需求，相互交换产品质量的必要情报。

Both sides agree to fully consider each other’s demand，exchange necessary information of product quality.2、甲方收到乙方供货产品时应根据随货同行的原厂检验报告和《销售凭证》验收,发现短少、破损或外包装损坏时应及时通知乙方，乙方负责处理有问题的产品.Party A must do primary test according to manufacturer COA and “sales voucher"along with product。

If found any loss or broken，informs Party B immediately。

质量索赔英文协议书

质量索赔英文协议书Quality Claim AgreementThis Quality Claim Agreement ("Agreement") is entered into as of [Date], by and between [Party A Name], with its principal place of business at [Party A Address] ("Party A"), and [Party B Name], with its principal place of business at [Party B Address] ("Party B").WHEREAS, Party A has supplied goods to Party B, and Party B has discovered certain defects or non-conformities in the quality of the said goods; andWHEREAS, the parties wish to resolve any disputes or claims arising from the quality of the goods in a fair and amicable manner.NOW, THEREFORE, the parties agree as follows:1. Definitions1.1. "Goods" shall mean the products or items supplied by Party A to Party B as specified in the purchase order or delivery note.1.2. "Defects" shall refer to any faults, imperfections, or non-conformities in the quality of the Goods that do not meet the agreed-upon standards or specifications.2. Acknowledgment of Defects2.1. Party B acknowledges that it has inspected the Goods and has identified certain Defects.2.2. Party A acknowledges Party B's claim of Defects and agrees to investigate the matter.3. Investigation and Resolution3.1. Party A shall conduct a thorough investigation into the alleged Defects within [Number of Days] days of receiving Party B's notice.3.2. Upon completion of the investigation, Party A shall notify Party B of its findings and proposed resolution.3.3. The parties shall negotiate in good faith to reach a mutually acceptable resolution of the claim.4. Remedies4.1. If the Defects are confirmed, Party A shall, at its option, either repair, replace, or credit the value of the defective Goods.4.2. Party A shall bear all costs associated with the remedy chosen, unless otherwise agreed upon by the parties.5. Limitation of Liability5.1. The remedies provided in this Agreement shall be the sole and exclusive remedies available to Party B for any Defects in the Goods.5.2. Party A's liability for any claim related to the Goods shall not exceed the purchase price of the Goods in question.6. Confidentiality6.1. Both parties agree to keep the terms of this Agreement and any related communications confidential, except asrequired by law or with the prior written consent of the other party.7. Governing Law and Jurisdiction7.1. This Agreement shall be governed by and construed in accordance with the laws of [Applicable Jurisdiction].7.2. Any disputes arising out of or in connection with this Agreement shall be resolved by the courts of [Applicable Jurisdiction].8. Entire Agreement8.1. This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements and understandings, whether written or oral.9. Amendments9.1. This Agreement may be amended only in writing signed by both parties.10. Notices10.1. All notices, requests, demands, and other communications required or permitted hereunder shall be in writing and shall be deemed given when delivered personally or by overnight courier service, or three (3) days after being sent by registered or certified mail, postage prepaid, to the addresses set forth above or to such other address as either party may designate in writing.IN WITNESS WHEREOF, the parties have executed this Quality Claim Agreement as of the date first above written.[Party A Name]By: _______________________ [Authorized Signature] Name: _____________________[Party B Name]By: _______________________ [Authorized Signature] Name: _____________________ Title: _____________________ End of Document。

Quality Agreement品质协议(中英文版)

《品质协议书》Quality Agreement为明确供应商产品质量责任，确保产品原材料及外协加工产品质量满足本公司产品需要，保障本公司生产顺利进行，经供、需双方商定达成以下协议。

To clarify the responsibility and liability for quality issues, guarantee that all raw materials and parts from suppliers meet Suga’s requirements, here is the qua lity and compensation agreement based on negotiation between Suga and Suppliers1. 质量责任：Responsibility:1.1 供方应承担的责任：供方提供的原材料应完全符合需方采购订单中明确规定的质量要求,及相应的国际、国家、部委颁发的有关质量标准(包括隐含的质量需要)，超出国际、国家质量要求标准的，以需方要求为准。

Supplier’s Responsibility: The raw materials and parts should completely meet Suga’s requirements specified in purchasing order and match the relevant quality standards issued by international organizations and state ministries. If Suga’s requirements are more strictly than international or state’s standard ones, supplier must comply with Suga’s.1.2.针对每种材料签订环保质量保证书,并每年提供一次有效期不超过一年的有害物质检测报告(如SGS).Supplier has to sign back “Environment and Quality Guarantee Agreement” for all kinds of materials and parts, and provide annual ROHS report (eg. SGS) with validity of one year. 1.3.供方交货时间超出订单合约交期（交期延误）造成需方生产线停线。

品质保证协议书英文

品质保证协议书英文Quality Assurance AgreementThis Quality Assurance Agreement ("Agreement") is entered into on [date] (the "Effective Date") between [Company A], with its principal place of business at [address] ("Company A"), and [Company B], with its principal place of business at [address] ("Company B").1. PurposeThe purpose of this Agreement is to establish the terms and conditions for ensuring quality assurance in the products or services provided by Company B to Company A.2. Definitions2.1. "Product" refers to the goods, materials, or equipment provided by Company B.2.2. "Service" refers to any work performed by Company B for Company A.3. Quality Assurance StandardsCompany B agrees to adhere to the following quality assurance standards:3.1. Compliance with Applicable Laws and Regulations: Company B shall comply with all relevant regulations and laws in the production and delivery of the products or services.3.2. Quality Control: Company B shall implement and maintain a comprehensive quality control system to ensure the products or services meet the specified quality standards.3.3. Inspections and Testing: Company A reserves the right to inspect and test the products or services provided by Company B to verify their compliance with the agreed-upon specifications.3.4. Non-Conforming Products or Services: Company B shall promptly address any non-conforming products or services and take corrective actions to prevent recurrence.4. Quality Assurance Process4.1. Documentation: Company B shall maintain appropriate documents and records related to the quality control process, including but not limited to test reports, inspection records, and certificates of conformity.4.2. Communication: Company B shall promptly inform Company A of any changes that may affect the quality of the products or services.4.3. Reporting: Company B shall provide regular reports to Company A regarding the quality control measures taken and any non-conforming products or services identified.5. Warranty5.1. Company B warrants that all products or services provided under this Agreement shall be free from defects in materials, workmanship, and performance.5.2. The warranty period shall be [duration], commencing from the delivery date of the products or completion date of the services.5.3. In the event of any defects covered by the warranty, Company B shall, at its expense, repair or replace the defective products or re-perform the services to the satisfaction of Company A.6. Intellectual Property Rights6.1. Company B warrants that it has the necessary rights or licenses to use any intellectual property incorporated into the products or services.6.2. Company B shall indemnify and hold harmless Company A from any claims or liabilities arising out of any intellectual property infringement related to the products or services provided.7. Liability and Limitation7.1. Except for the warranty obligations stated in this Agreement, Company B shall not be liable for any damages, whether direct, indirect, incidental, or consequential, arising out of or in connection with the performance of this Agreement.7.2. The total liability of Company B for any claims under this Agreement shall not exceed the total amount paid by Company A to Company B for the specific products or services in question.8. TerminationEither party may terminate this Agreement in the event of a material breach by the other party, subject to written notice and an opportunity to cure the breach within [number] days.9. Governing Law and JurisdictionThis Agreement shall be governed by and construed in accordance with the laws of [jurisdiction]. Any disputes arising out of or in connection with this Agreement shall be submitted to the exclusive jurisdiction of the courts located in [jurisdiction].10. Entire AgreementThis Agreement constitutes the entire agreement between the parties regarding the subject matter hereof and supersedes all prior or contemporaneous agreements, understandings, and representations, whether written or oral.IN WITNESS WHEREOF, the parties have executed this Quality Assurance Agreement as of the Effective Date.[Company A]Signature: ______________________Printed Name: ______________________Title: ______________________[Company B]Signature: ______________________Printed Name: ______________________Title: ______________________。

品质保证协议书英文

品质保证协议书英文Quality Assurance AgreementThis Quality Assurance Agreement ("Agreement") is entered into by and between [Company Name], with its principal place of business at [Company Address] ("Seller") and [Buyer Name], with its principal place of business at [Buyer Address] ("Buyer"), collectively referred to as the "Parties".WHEREAS, Seller is engaged in the business of manufacturing and selling products meeting certain quality standards; andWHEREAS, Buyer desires to purchase products from Seller, with the expectation that the products shall meet the agreed-upon quality standards,NOW, THEREFORE, the Parties agree as follows:1. Quality Standards1.1 Seller shall manufacture and deliver the products in accordance with the specifications and quality standards agreed upon by the Parties, as set forth in the Purchase Order or any other mutually agreed-upon document.1.2 Seller shall ensure that the products meet all applicable laws, regulations, industry standards, and any other requirements specified by the Buyer.2. Inspection and Testing2.1 Seller agrees to allow the Buyer, or its designated representative, the right to inspect the products, productionfacilities, and quality control procedures at any reasonable time and without prior notice.2.2 Seller shall conduct all necessary tests and inspections to ensure that the products conform to the agreed-upon quality standards. Test results shall be made available to the Buyer upon request.3. Nonconforming Products3.1 In the event that any products delivered by Seller fail to meet the agreed-upon quality standards, the Buyer shall have the right to reject such products.3.2 Seller shall promptly replace or repair any nonconforming products at its expense. In case of replacement, Seller shall also bear the transportation costs.4. Corrective Actions4.1 In the event of product nonconformity, Seller shall investigate the root cause of the nonconformity and implement corrective actions to prevent recurrence.4.2 Seller shall notify the Buyer of the corrective actions taken within a reasonable period of time.5. Warranty5.1 Seller warrants that all products delivered under this Agreement shall be free from defects in material and workmanship and shall conform to the agreed-upon quality standards.5.2 The warranty period shall be [number] months from the date of delivery.5.3 Seller shall, at its option, either repair or replace any defective product within a reasonable time after receiving written noticefrom the Buyer.6. Indemnification6.1 Seller shall indemnify and hold the Buyer harmless from any claims, damages, liabilities, costs, and expenses arising out of or in connection with any defects in the products delivered by the Seller.7. Termination7.1 Either Party may terminate this Agreement upon written notice if the other Party fails to remedy a material breach within [number] days of receiving written notice of the breach.8. Confidentiality8.1 The Parties agree to keep all confidential information received from each other confidential and not disclose it to any third party, except as required by law or with the written consent of the disclosing Party.9. Governing Law and Dispute Resolution9.1 This Agreement shall be governed by and construed in accordance with the laws of [Jurisdiction].9.2 Any dispute arising out of or in connection with this Agreement shall be settled amicably through good faith negotiations. If the Parties fail to resolve the dispute, it shall be submitted to mediation or arbitration in accordance with the rules of [Arbitration Organization].IN WITNESS WHEREOF, the Parties hereto have caused this Quality Assurance Agreement to be executed and delivered as of the Effective Date set forth below.[Company Name]By: ______________________ Name: ____________________Title: _____________________ [Buyer Name]By: ______________________ Name: _____________________ Title: ______________________ Effective Date: _____________________。

质量协议英文版

1. CONTRACT PARTNERSThis Master Quality Agreement is concluded between:Hereinafter referred to as "Customer) and:also acting on behalf of its affiliated and associated companies, hereinafter referred to as “SUBCONTRACTOR(SUPPLIER)".2. PERIOD OF VALIDITYThis Master Quality Agreement is effective after the date of acceptance by both CUSTOMER andSUBCONTRACTOR(SUPPLIER).This Master Quality Agreement is valid until the end of usage of the products (parts) by CUSTOMER, included the product lifetime.3. TABLE OF CONTENTS1. CONTRACT PARTNERS (1)2. PERIOD OF VALIDITY (1)3. TABLE OF CONTENTS (2)4. REFERENCED DOCUMENT (2)5. PURPOSE (3)6. ZERO-DEFECTS............................................................................................................... 错误！未定义书签。

7. APPLICABLE DOCUMENTS (4)7.1. Product specification (4)7.2. Quality agreement documents (5)7.3. Standards (5)7.4. Order of precedence (5)7.5. Environment. (5)8. MUTUAL ACCESS, VERIFICATION AND CONFIDENTIALITY (7)9. QUALIFICATION (7)9.1. System (8)9.2. Process (8)9.3. Product (8)10. SAFETY (9)11. APPLICATION VALIDATION (9)12. CHANGE CONTROL (10)13. PROCESS CONTROL (10)14. PRODUCT INSPECTION, MONITORING AND REPORTING (12)15. QUALITY SPECIFICATION (12)16. PPM MANAGEMENT (12)16.1. Complaints and handling of rejects. (13)16.2. Costs. (13)16.3. Production line. (14)17. HANDLING OF REJECTS (14)18. SHELF LIFE AND WARRANTY (14)19. TRACKING AND TRACING (15)20. SIGNATURE SHEET (16)4. REFERENCED DOCUMENTThe format of this Master Quality Agreement is documented in the standards system5. PURPOSEThe purpose of this Master Quality Agreement (MQA) is to establish the quality system elements, the working relationship and the feedback systems between CUSTOMER and SUBCONTRACTOR(SUPPLIER) for products to be procured by CUSTOMER from SUBCONTRACTOR(SUPPLIER). The Master Quality Agreement establishes also the basic elements, which are required and aimed on the continuous improvement of the product conformity and reliability performance.This document, as a memorandum of understanding, does not affect the terms and conditions set out by the Supply Agreement.The Master Quality Agreement shall be used in conjunction with a Quality Data Sheet (QDS) or quality specification on product level.6. Quality Target (Defect rate definition)Both SUBCONTRACTOR(SUPPLIER) and CUSTOMER are committed to the principle of Annual Quality Target, in which all product defects and failures as well as other quality discrepancies, which provoke the need for complaints, are to be considered as unacceptable. The improvement to the target should following the roadmap of agreed annual and quarter milestones. Both parties will actively co-operate to investigate the causes of failure and the implementation of corrective- as well as preventive actions and generally assist each other in the achievement of mutually beneficial opportunities for quality improvement.As evidence of the SUBCONTRACTOR(SUPPLIER)’s commitment to the Quality Target goal, SUBCONTRACTOR(SUPPLIER) agrees to supply products in accordance with the conformity and reliability targets as specified in the Quality Data Sheet (QDS) or quality specification.2005 Q1 Q2 Q3 Q4Active Box 2500 2000 1000 800Passive Box 2000 1000 500 500Wireless 2500 2500 1500 10007. APPLICABLE DOCUMENTS7.1. Product specificationThe product specification is a document containing at least the following information:-Product identification.-Functional description, diagrams, drawings, etc. covering all aspects required for an optimal application.-Functional parameters and characteristics with limiting values, measuring methods and conditions unless not stated in the Quality Data Sheet (QDS).-Physical dimensions and tolerancescritical dimensions are marked with X or XX or or the CUSTOMER customer's symbol-The identification as safety component (if applicable)-Safety characteristics (if applicable)-Environmental demand: see 7.5.-Packing methods and quantities per packing unit.Quantity per reel, layer, staple or box : ...... pieces-Total reels; layers, staples or boxes in 1 unit packaging : x pieces- 1 unit packaging can be a big carton box, pallet or boxpallet-Marked on every box :* Production date* Traceability information* ERP codenumber* Total quantity in the boxPlease fill in the Packaging Data Sheet for reach code number send to us. See sheetdocument ref. Nb Log001 in annex 1When pieces are shipped by air, boxes have to be covered with plastic foil, or theyhave to be in a plastic bag to avoid that the boxes get wet by condension.When pieces are shipped by sea, the pieces inside the box must be in a plastic bagtogether with moisture absorbent. The packaging must ensure that the pieces don’tget damaged during transport also by stacking (piling) pallets on each other.Before CUSTOMER will procure any product, both parties will agree on the product and packing specification.SUBCONTRACTOR(SUPPLIER) is responsible for ensuring that any product shipped to CUSTOMER meets the requirements of the product specification.The valid product specification document will be specified; reference will be made either to SUBCONTRACTOR(SUPPLIER)’s specification or to a CUSTOMER specification confirmed by SUBCONTRACTOR(SUPPLIER).7.2. Quality agreement documentsMaster Quality Agreement (MQA):The MQA contains all basic quality aspects as mentioned in this document. It does not cover product- or product category related requirements. The MQA is signed only once and is valid for all product categories delivered by SUBCONTRACTOR(SUPPLIER).7.3. StandardsThe latest revision of the international standards, to which reference is made in the drawing, form a part of the quality agreement to the extent specified herein.7.4. Order of precedenceWhere there are conflicting requirements, documents shall rank in the following order of authority:-the product specification, clause 7.1 of this agreement-quality standaard or specification.-the Supply Agreement-the Master Quality Agreement, (other item agreed in this document)-the IEC(Q) specifications to which reference is made-any other international document to which reference is made- a national standard7.5. Environment.SUBCONTRACTOR(SUPPLIER) warrants that all his articles supplied to CUSTOMER, CUSTOMER's customers and/or its affiliated companies do not and will not contain Banned Substances from the List of Banned Substances (as below) or, if present, are below the declaration threshold concentration mentioned in this List.Treshold concentrationPPM (mg/kg)Cadmium and -compounds 5Mercury and -compounds 2Asbestos (all types) 10CFCs, Chlorofluorcarbons 0HCFCs, Hydrogenated chlorofluorcarbons 0CHCs, Chlorinated hydrocarbons 0PBBEs, poly brominated biphenyl ethers 10PBBs, poly brominated biphenyls 10PCBs, poly chlorinated biphenyls 10PCTs, poly chlorinated triphenyls 10PCP, Pentachlorophenol 10PVC and PVC blends 1000(only for consumer packaging)Packaging materials sold to CUSTOMER must be free of PVC and -blends.The chemical content of each article should be known. The environmental certificate and the list of banned and relevant substances must be completed and signed for each new article, even if the article does not contain such substances. See certificate and list (.annex 1) Relevant substances are not forbidden but should be avoided if possible, since they are considered to be removed in case of recycling of the article.One certificate can be used for several articles if all the following conditions are met: the articles contain the same materials, are manufactured in the same process and the content of listed substances is approximately the same (within 10%).CUSTOMER can indicate in the quality specification that no certificate is necessary for subsequent articles of the same “family”. The symbol means that, in the case of compounds, the concentration of the chemical element should be calculated, not the compound. For substances without the symbol, the amount of the compound has to be given.PPM means part per million or milligram per kilogram. 1 ppm = 0.0001 %The environmental data, including weight, are related to the article itself, excluding packaging. Only the listed substances, which are present in the article, should be indicated, not the substances used in the manufacturing or cleaning process.Recycle symbols:- Cardboard primary packaging and paper (instructions) for consumer articles: according to DIN 6120 (3 folded arrows), from 50 grams on.- Plastic primary packaging for consumer articles: according to DIN 6120 (appropriate number within 3 closed arrows, plastic type abbreviation underneath), from 5 grams on or bags > 3 dm². - Other plastic parts (not for packaging): according ISO 11469 (3 closed arrows with plastic type abbreviation underneath between > <), from 25 grams on. If only small areas are available, the arrows can be omitted.Packaging of the articles.A returnable packaging should be considered if economically achievable. CUSTOMER joins several organisations like the Pallet Pool. If certain conditions are met,SUBCONTRACTOR(SUPPLIER)s can also join these organisations for returnable packaging. In case of non-returnable packaging, preference is given to recyclable materials. In decreasing order of preference: cardboard, metals, non-treated wood. Other materials are considered as not recyclable Authorities (Pest Control) can request to use certain chemicals (pesticides) for protection of wood. In this case wood is considered as non-recyclable.8. MUTUAL ACCESS, VERIFICATION AND CONFIDENTIALITYSUBCONTRACTOR(SUPPLIER)'s manufacturing and distribution facilities will be accessible to CUSTOMER representatives in order to verify whether SUBCONTRACTOR(SUPPLIER) observes the obligations and activities on the basis of this agreement. CUSTOMER’s manufacturing facilities will be accessible to SUBCONTRACTOR(SUPPLIER)’s representatives to observe the handling and processing of SUBCONTRACTOR(SUPPLIER)’s products.In both cases the normal courtesies of prior notification and agreement will be observed.Both parties agree to keep in strictest confidence and not use for itself or disclosure to any third party any confidential and propriety information disclosed by one of the parties during the course of audits, visits and discussions, unless agreed otherwise between SUBCONTRACTOR(SUPPLIER) and CUSTOMER.9. QUALIFICATION9.1. SystemSUBCONTRACTOR(SUPPLIER) will take care of the appropriate ISO 9000-2000 (LAST VERSION) way of working of its quality system. This system will ensure that the appropriate procedures are in place to assure conformance to the requirements of quality specification. Moreover the system will provide for the prevention and early detection of discrepancies and for timely corrective- and preventive actions. CUSTOMER is entitled upon prior notification to visit SUBCONTRACTOR(SUPPLIER) to perform a quality system audit on the basis of the appropriate ISO 9000-2000 document.According to actual situation, SUBCONTRACTOR(SUPPLIER)s are under obligation to set up otherRelevant quality or environmental/sustainability system base on customer requirement, such as ISO/TS16949, ISO14001, etc.9.2. ProcessSUBCONTRACTOR(SUPPLIER) will have a documented process description. This description will ensure that products are developed, produced and distributed resulting in products meeting the requirements of the product specification and the product specific quality agreement. CUSTOMER is entitled upon prior notification to visit SUBCONTRACTOR(SUPPLIER) to perform a process audit.9.3. ProductThe purpose of product qualification is to establish that the product has the capability to meet the requirements of the product specification, before delivery of the product; the product has to be qualified by CUSTOMER.SUBCONTRACTOR(SUPPLIER) and CUSTOMER will agree well in advance a joint qualification program before deliveries will commence. This qualification program may include: ∙ Measuring system studies∙Engineering approval∙Process flowchart∙Process FMEA∙Appearances approval report∙Sample product∙Dimensional results∙Test results∙Control planProcess capability studySUBCONTRACTOR(SUPPLIER) will, on request, provide CUSTOMER with qualification samples, which are representative for the future products to be delivered. On request of CUSTOMER, SUBCONTRACTOR(SUPPLIER) will supply the information, which provides the evidence that the product complies with the requirements as outlined in the qualification program. After qualification, the SUBCONTRACTOR(SUPPLIER) will not introduce any product and/or significant manufacturing process change without notifying CUSTOMER well in advance, see clause 12. CUSTOMER reserves the right to refuse deliveries and is entitled to restart the qualification procedure, in those cases where it is proven that products are showing non-conformance to the requirements. See also ISO TS 16949 (LAST VERSION) procedures.10. SAFETYSafety products are defined as products for which safety certification by one or more institutions, like BSI, VDE, Femko/Demko/Nemko/Semko, UL, CSA, etc. is required. SUBCONTRACTOR(SUPPLIER) is responsible for acquisition and distribution to CUSTOMER of these listings.Safety defects will be considered as critical defects. Every product will be submitted to inspection on critical defects during SUBCONTRACTOR(SUPPLIER)’s manufacturing process. SUBCONTRACTOR(SUPPLIER) will immediately alarm CUSTOMER upon detection of any product with a critical defect and the risk exists that products with critical defects have been delivered to CUSTOMER. A joint action plan will be initiated. If CUSTOMER identifies any safety defect, SUBCONTRACTOR(SUPPLIER) will be alarmed and a joint action plan will be initiated.11. APPLICATION VALIDATIONCUSTOMER may request SUBCONTRACTOR(SUPPLIER) to validate the application of his product in the CUSTOMER or the CUSTOMER's customer’s product, assembly or set. The final responsibility for the application of SUBCONTRACTOR(SUPPLIER)’s product in the CUSTOMER product, assembly or set always remains with CUSTOMER.12. CHANGE CONTROL1. Change of Designs or specificationsCUSTOMER may, effective upon notice to SUBCONTRACTOR(SUPPLIER), change SUBCONTRACTOR(SUPPLIER)’s designs or specifications at any time prior to shipment of corresponding products or receipt of corresponding services. If any such change affects the prices or delivery schedules of products or services, an equitable adjustment shall be made provided that SUBCONTRACTOR(SUPPLIER) promptly makes a written claim for an adjustment prior to shipment of products or provision of services. If the parties are unable to agree upon the amount of the adjustment, CUSTOMER may, without any liability to SUBCONTRACTOR(SUPPLIER), terminate the Purchase Order or the Purchase Agreement as to all products and/or services affected.2. Approval of process or design changes.SUBCONTRACTOR(SUPPLIER) shall not, without the prior written consent of CUSTOMER make any changes affecting products, including process or design changes, changes to geographical relocation of manufacturing processes, or process step discontinuances affecting the performance (whether specified or not), the mechanical form or fit, the environmental compatibility or chemical characteristics, the life, reliability or quality of products or changes that have significant impact upon SUBCONTRACTOR(SUPPLIER)S quality system.The change request will be accompanied by information, which explains the reason for the change, and information, which provides the evidence that the product still meets the requirements of the product specification and the quality specification/standard.13. PROCESS CONTROLStatistical Process Control will be applied throughout SUBCONTRACTOR(SUPPLIER)’s process.Process capability indexes (Cpk's) will be established for the critical product parameters and the correlating process parameters. The critical product parameters will be established in mutual agreement.PPK and CpK should be measured according to customer requirementAn acceptable level of preliminary capability must be determined prior to submission for all characteristics designated by the customer or SUBCONTRACTOR(SUPPLIER). Safety, Key, or Significant characteristics can be evaluated using variables (measured) data. The purpose of this requirement is to determine if the production process is likely to produce products that will meet the customer’s req uirements. The conventional procedure for estimating process capability is described below.Other methods more appropriate for certain processes or products may be substituted with prior customer approval.Preliminary process studies are short-term and will not predict the effects of time and variation in people, materials, methods, equipment, measurement systems, and environment. Even for these short-term studies, it is important to collect and analyse the data in the order they are produced using control charts.It is advisable to perform a measurement system analysis (Gage R & R, accuracy, linearity, and stability studies) to understand how measurement error is affecting the study measurements. (Refer to the Measurement System Analysis instruction).For those characteristics that can be studied using X-bar and R charts, a short-term study should be based on 25 more subgroups of data containing at least a total of 100 individual readings.Note that the particular sampling plan used can influence the appearance of stability.The control chart should be examined for signs of instability; corrective actions should be taken. If stability cannot be achieved, CUSTOMER has to be contacted and determine appropriate action.The preliminary data requirement may be replaced by longer-term results from the same or similar process, with customer concurrence. For certain processes, alternative analytical tools such, as individual and moving range charts are appropriate.Processes that Appear unstable. Depending on the nature of the instability, the process may not meet customer requirements. Special causes should be identified, evaluated and, wherever possible, eliminated. Use 100% inspection and increased sampling until ongoing stability is demonstrated or until the customer is satisfied. Process improvement must be given a high priority and documented in a corrective action plan. A revised Control Plan for these interim actions must be reviewed with and approved by the customer.If acceptable process capability cannot be obtained by the part submission promise date, a corrective action plan and an interim revised Control plan (normally providing for 100% inspection) must be developed by the SUBCONTRACTOR(SUPPLIER) and approved by theresponsible part approval activity. Typical corrective actions include: process improvement, tooling changes and changes to the customer’s enigineering requirements.14. PRODUCT INSPECTION, MONITORING AND REPORTING SUBCONTRACTOR(SUPPLIER) will inspect all products or perform sampling inspection on batches of products prior to shipment to CUSTOMER and will systematically monitor the reliability performance of his products and will report appropriate details at the request of CUSTOMER. SUBCONTRACTOR(SUPPLIER) will immediately alarm CUSTOMER upon detection of potential problems, which may lead to a deterioration of CUSTOMER perceived conformity or reliability levels. Verbal notifications will be confirmed in writing and supported by regular status reports until corrective- and preventive actions are in place. The detection of a potential safety hazard by either CUSTOMER or SUBCONTRACTOR(SUPPLIER) will be cause for immediate joint notification and action.To avoid degradation of the product, the SUBCONTRACTOR(SUPPLIER) must check min. 1 or 2 times a year the total specification and test all the requirements of the product.CUSTOMER will send resident engineer and inspectors in SUBCONTRACTOR(SUPPLIER)s to monitor on goingQuality, the sampling inspection or full check action will be taken on final products according to actual situation, and after qualification release, SUBCONTRACTOR(SUPPLIER) can deliver to upper level customer.15. QUALITY SPECIFICATIONThe quality requirements will be specified on the drawing and on the Quality requirement. When a critical defect is found, the lot or batch will immediately be rejected. re defined as catastrophic failures, being failures which are both sudden and complete (IEC 50- 191).16. PPM MANAGEMENTAn essential element of PPM management is PPM co-operation. The purpose of PPM co-operation is to achieve overall quality improvement, whereby the ultimate goal is ZERO DEFECTS. For certain products, CUSTOMER may start-up a PPM co-operation with SUBCONTRACTOR(SUPPLIER) and gives feedback on a regular base. The ways of workingwill be as described below. The line rejects will be returned to SUBCONTRACTOR(SUPPLIER) accompanied by an analysis request form with product data, reject data and failure data. SUBCONTRACTOR(SUPPLIER) will analyse the rejects and establish the net reject level,which is the level for which SUBCONTRACTOR(SUPPLIER) can be held responsible. The analysis results of both CUSTOMER and SUBCONTRACTOR(SUPPLIER) will be used to achieve further line fall-off reduction. To review progress andplan further actions, the SUBCONTRACTOR(SUPPLIER) must send from each returned PPM batch an action plan with the reason of the failure, action to avoid the failure. When we send this (returned batch) weekly or monthly please take care that this (action plan) will be send to usalso weekly or monthly.16.1. Complaints and handling of rejects.SUBCONTRACTOR(SUPPLIER) will be informed about costs for sorting out bad pieces. If SUBCONTRACTOR(SUPPLIER) doesn’t agree with these costs (must be done within 24 hours) the parts must be sorted out by the SUBCONTRACTOR(SUPPLIER) and he must deliver new pieces, depending on our planning and mutual agreement.SUBCONTRACTOR(SUPPLIER) will inform us immediately by fax, e-mail and by phone about his possible in-between stock and what he is going to do with it.SUBCONTRACTOR(SUPPLIER) has 2 workdays to give a first reaction on the quality complaint. SUBCONTRACTOR(SUPPLIER) needs to describe the actions taken and the results of these actions. (see also clause 17.Together with the first following delivery, SUBCONTRACTOR(SUPPLIER) needs to inform CUSTOMER by fax or e-mail with an explanation about this delivery: either the SUBCONTRACTOR(SUPPLIER) has sorted out his in-between stock, and than he has toinform CUSTOMER about the results or he has taken actions and delivered out of a new production run. After reject the SUBCONTRACTOR(SUPPLIER) has to send along with the new production run, a measuring report with the dimensions or requirments that have causedthe problem.According to actual situation, CUSTOMER may require the Subcontractor to add special marks. Back charge of the costs involved will be as arranged per Supply Agreement.16.2. Production line.If defects (defects > than 2x PPM target) are identified in CUSTOMER production lines (line rejects), they will be confirmed by visual inspection for damages and/or defects and functional re-testing in a mutually agreed testing system. This to verify that the products are defective, happens on the cost of SUBCONTRACTOR(SUPPLIER).If the problem is not solved after 4 months, SUBCONTRACTOR(SUPPLIER) has to pay the costs x 150 %If the problem is not solved after 6 months, CUSTOMER will give no more new business to the SUBCONTRACTOR(SUPPLIER) and has the right to solve the problem with all reasonable means.17. HANDLING OF REJECTSThe analysis reports will answer at least the following questions:-why did the product pass SUBCONTRACTOR(SUPPLIER)'s test and inspections?-how will SUBCONTRACTOR(SUPPLIER) prevent it passing the tests and inspections?-when will SUBCONTRACTOR(SUPPLIER) implement this?-what is the root cause of the defect?-why did this root cause happen?-how will SUBCONTRACTOR(SUPPLIER) prevent it to happen again?-when will SUBCONTRACTOR(SUPPLIER) implement this?-SUBCONTRACTOR(SUPPLIER) will subsequently follow up the corrective- and preventive action plans by reporting monthly (unless otherwise agreed), this untilcompletion of the actions. In the case of "no-fault" found,SUBCONTRACTOR(SUPPLIER) will contact CUSTOMER to come to a jointdecision on appropriate follow-up actions.CUSTOMER requires the SUBCONTRACTOR(SUPPLIER)s to use the 8D report toreply on any reject and complaint.18. SHELF LIFE AND WARRANTYBoth SUBCONTRACTOR(SUPPLIER) and CUSTOMER will apply the principle of FIRST-IN FIRST-OUT to stock rotation. The shelf life will be specified in the Quality Data Sheet. However, as CUSTOMER wants to benefit to the maximum extend of SUBCONTRACTOR(SUPPLIER)’scontinuous improvement program, CUSTOMER wants to receive fresh products, i.e. the production date of the products upon receipt at CUSTOMER premises will not be older than the time period as specified in the Quality Data Sheet.In case the products are older, CUSTOMER is entitled to return the products freight collect for replacement by fresh products. Other options may be agreed between CUSTOMER and SUBCONTRACTOR(SUPPLIER). SUBCONTRACTOR(SUPPLIER) warrants the conformity of each product to the product specification during the shelf life period.19. TRACKING AND TRACINGSUBCONTRACTOR(SUPPLIER) will maintain a product tracking system capable of identifying production batches in the manufacturing and supply chain. A record of product design, quality, manufacturing technology and environmental conformance will be maintained for a minimum period of 2 years unless otherwise specified by CUSTOMER's customer..20. SIGNATURE SHEETFor CUSTOMER: ForSUBCONTRACTOR(SUPPLIER):............... ..............(name) (name)............... ...............(function) (function)............... ...............(signature) (signature)............... ...............(date) (date)Company stamp Company stampANNEX 1 : ENVIRONMENTAL CERTIFICATE FOR ARTICLESThe information will be treated CONFIDENTIALLY.SUPPLIER OR SUBCONTRACTOR(SUPPLIER) :Article (family) :Return completed to :If valid tick off:¨SUPPLIER OR SUBCONTRACTOR(SUPPLIER) warrants that the above indicated articles as supplied by it to Customer and/or its affiliated companies do not containbanned nor relevant substances from the Customer List of Banned and RelevantSubstances (as attached) or, if present, are below the threshold concentration levelsmentioned in this List.¨SUPPLIER OR SUBCONTRACTOR(SUPPLIER) confirms that the above indicated articles as supplied by it to Customer and/or its affiliated companies do not containbanned substances from the Customer List of Banned and Relevant Substances or, ifpresent, are below the threshold concentration levels mentioned in this List, but thearticles do contain relevant substances with concentrations above the threshold values mentioned in this List. (Please indicate substance(s) concerned, and concentration(s) in ppm value (mg/kg) on the attached List.)SUPPLIER OR SUBCONTRACTOR(SUPPLIER) warrants that no other substances are present in the supplied articles or, if present, are below the threshold concentrations as mentioned in the above List, as submitted to the SUPPLIER ORSUBCONTRACTOR(SUPPLIER).¨SUPPLIER OR SUBCONTRACTOR(SUPPLIER) confirms that the above indicated articles as supplied by it to Customer and/or its affiliated companies do contain banned substances from the Customer List of Banned an Relevant Substances withconcentrations above the threshold concentration levels mentioned in this List. (Please indicate banned and relevant substance(s) concerned, and concentration(s) in ppmvalue (mg/kg) on the attached List.)SUPPLIER OR SUBCONTRACTOR(SUPPLIER) warrants that no other substances are present in the supplied articles or, if present, are below the threshold concentrations as mentioned in the above List, as submitted to the SUPPLIER ORSUBCONTRACTOR(SUPPLIER).Name : (SUBCONTRACTOR(SUPPLIER)'s Company Stamp)Function :Date :。

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质量协议书Quality AgreementXXXXX公司版本：b 生效日期：Version：version b Date of issue:一、协议双方Contract Partners甲方：XXX公司Party A:乙方：Party B二、技术要求Technical Requirements：1、如甲方出具图纸，以甲方的技术图纸为准，经双方签字认可；If Party A is supposed to provide drawings; the drawings should be issued based on the version of Party A, and signed and approved by both parties.2、或乙方提供产品规格书，经甲方认可，作为产品的技术要求。

If Party B is supposed to provide product specification, the specification can be issued with the confirmation of Party A.2、或以国际标准或行业标准为依据，经双方签字认可。

PartyB is amenable to establish quality management system according to national standers ISO9000-2008 to ensure the rejected product shall not be delivered to the party A.2、甲方并不一定要求乙方一定要通过第三方审核，但鼓励乙方申请认证审核。

Party A does not necessarily require but encourage the party B to apply and pass a third party auditing.3、乙方允许甲方通过审核手段，来检验其质量管理是否达到甲方要求。

审核可以是对一个体系、或一个过程、或一个产品进行。

Party B allowed Party A use the audit means to inspect whether the quality management meets the requirements of Party A. The audit can proceeding on a system, a processing or a product.4、甲方有权随时对乙方进行不通知的审核，乙方不得拒绝。

Party A has authority to audit Party B without notification at any time. Part B cannot deny.四、质量问题的介定及产品质量标准Definition of Quality Issues and Quality Standards of Product1、乙方须保证所提供的产品满足经双方确认的图纸及技术要求。

Party B should guarantee the product delivered meet the drawings and technical requirements which is signed and approved by both parties.2、有关订货产品的质量标准、技术要求等，双方在乙方制造订货产品前或交货前，须对以下图纸、规格书等进行确认。

当技术、质量要求等有新变更时，由双方协商后进行确认。

For quality standards and technical requirements of ordering product, both two parties shall confirm the following drawings and specifications before manufacturing or delivering. When technology and quality requirement has changes, both two parties should confirm.1）由甲方提供的图纸、规格书、样品等Drawings, specifications and samples provided by Party A.2）由乙方提供的样品，甲方书面确认的图纸、规格书、样品等。

Samples provided by Party B, drawings, specifications and samples provided by Party A.3、乙方有责任对交付产品进行适当包装，包装应能保证产品在运输过程中以及甲方在合理的周转过程中不易损坏，否则甲方有权判定为不合格并按规定向乙方索赔。

Party B is responsible for properly package of delivering product; the package shall guarantee the product undamaged during transportation and properly transfer process of Party A. Or Party A has authority to determine the product the rejected product and claim from Party B according to the relevant provisions.4、验收规则Regulation of Inspection4.1 交收检验由甲方根据经确认的质量标准在甲方厂区进行，但甲方认为有必要时可以安排在乙方进行，此时，乙方提供必要的配合。

Delivery and acceptance inspection shall process in the factory of Party A according to the quality standers confirmed by Party A. If Party A considers it necessary to process in the place of Party B, Party B is supposed to provide necessary cooperation.4.2 交收检验按照抽样计划执行，检查水平按照检验规范执行。

Delivery and acceptance inspection process according to spot-check plan, inspection level is based on inspection standard.五、质量问题的处理Quality Problems Handling1．乙方接到甲方通报供货品质异常报告时，应能迅速应对，并满足甲方的筛选、更换等要求。

Party B can response quickly once received quality abnormality from Party A, and meets the requirements of screening and replacing from Party A.2．甲方对乙方的供货验收不合格时，应及时通知乙方，乙方应在接到通知后两个工作日内对品质异常进行调查、分析、处理，以书面的形式通知甲方。

Party A should inform Party B timely once Party A deny the delivery acceptance of Part B, and Party B should inspect,analyze and process the quality abnormality within two workdays and inform the Party A literally.3．对于在甲方验收检查及后续生产直至最终用户处发现的不合格品，甲方有权从应付给乙方的货款中扣除不合格品造成的损失，如果是预付款，甲方有权要求还款。

For the rejected products that occurred in the delivery acceptance and delivered to customer, Party A has authority to minus the cost of rejected products from the payment to Party B. If it is advance payment, Party A has authority to require repayment.4．甲方保管不合格品期间，由于可归责于乙方的事由导致不合格品的全部或部分损失、损坏或变质时，该损失由乙方承担。

During the period of Party A keeping rejected products, the total or partial loss, damage and deterioration of rejected products that can be attributed to the party B’s cause, the Party B should bear the loss.5．乙方应确保所供物品不会因其不良给甲方的生产活动造成困扰，由于乙方的原因造成的甲方生产的产品或相关的设备发生不良或损坏以及停产造成甲方不能及时完成客户订单时，乙方应赔偿所产生的全部实际损失。

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