我的理想工作客服服务代表英语作文

我的理想工作客服服务代表英语作文
Customer service is also a customer service, which refers to a customer-oriented values ??that integrate and manage all the elements of the customer interface in the pre-set optimal cost-service portfolio. In a broad sense, any content that can improve customer satisfaction is within the scope of customer service.
Some customer service employees use correct polite words, such as "Hello", "Sorry", "Goodbye" and so on. Even if people have great anger, they will go out. However, some customer service employees obviously have no great artistic sentiment. Not only did he not use polite words, but he was not good at tone, and even had a impatient tone, which was uncomfortable.
For example, my grandmother took me to the various costs at home that day. We came to the village to pay mobile phone fees and phone bills. Usually the people in their village came to collect it. That day, they suddenly changed their individuals and said they were specialized staff. Grandma was a little stunned, because she used to help her grandma in the same village, and she would not herself. Grandma asked the new staff member: "Girl, how do you pay this?" The staff member ignored the grandma, and the grandma called it a few times, and
the staff member raised his head impatiently to say: "What is the name, there is a paper over there, write the phone number up, and give me the money, isn't it enough? Really, bother!" Grandma smiled embarrassedly. I was a little angry. I wanted to talk about her, but my grandma pulled me, and I had to stop.
Later, we went to the post office again. On the contrary, the customer service of the post office was quite polite. Even if the grandma didn't understand, they smiled with a good temper. Grandma and my favor.
As the saying goes, the customer is God and provoke God, but the consequences are very serious. Just like others say: "The service is two -way, how do you treat others, and others treat you like this." It is a kind of service art to serve customers and listen to customer opinions with heart. I hope this world is full of such beautiful art.
Since I was a child, I have particularly liked helping others. I feel that I am very happy to help others and solve difficulties for others. So when I grow up, I have such an ideal. Being a customer service staff can help different customers solve their problems and troubles. After seeing them solve the problem, I was particularly happy with a smile on my face.。