2020年英语三级真题新（答案）

2020年英语三级真题新（答案）
1、Your complaint is（A）.Would you like to give us one more chance?
A、reasonable
B、funny
C、too much
D、unreasonable
2、We’re leaving on Tuesday, when should we （A）？
A、check out
B、return
C、check in
D、going
3、I’m very glad to fly with you, welcome to（B）our big family.
A、take part in
B、join
C、attend
D、enter
4、Possibly could you please arrange our rooms（B）the same floor?
A、in
B、on
C、of
D、at
5、How would you like our entree on this flight? Does it（B）the local passenge.
A、fit
B、meet
C、catch
D、accord
6、Sir/Miss, please keep（C）and make enough（）for our patient who needs more rest. Thanks for your cooperation!
A、noisy;room
B、noisy; space
C、quiet; room
D、noise；space
7、Any（A）personnel on board please identify yourself to cabin crew. Your assis.
A、medical
B、ground
C、flight crew
D、maintenanc
8、It is hot and（C）baked.Please enjoy it.
A、fresher
B、fresh
C、freshly
D、freshness
9、Sir, your seat is in the （B）of the cabin, by the window [aisle].
A、low
C、behind
D、high
10、Excuse me,sir, there was a kid who （D）beverage on his seat and seat numl.
A、spilling
B、spill
C、spilted
D、spilled
11、Sorry, this meal I am having （C）.
A、is changed
B、is bad
C、went bad
D、is broken
12、Please do the exit seat passenger（C）.
A、assume
B、evaluate
C、evaluation
D、estimate
13、We would like to （B）our stay in your hotel for 2 days as our returnin
A、last
B、extend
C、longer
D、delay
14、Today we have prepared you braised meat balls with rice （B）brown sauce.
A、of
B、in
C、with
D、on
15、Madam, I have（C）about your connecting flig.
A、many information new
B、much new information
C、some new information
D、any information new
16、As a silver card member, you can redeem the mileage points for （B）.
A、Alcoholic beverage service
B、free flight tickets and upgrade
C、Money
D、free meal on broad.
17、Could you accept the red wine with（C）tannin?
A、thick
B、deep
C、strong
D、heavy
18、As soon as we land, （C）will board the plane and take over the situatio
A、ground staff
B、cabin crew
C、paramedics
D、maintenance personnel
19、One of our passengers, suspected a heart disease, requires （D）at moment.
A、complaints
B、an emergency evacuation
C、cabin services
D、urgent medicine assistance
20、That（B）we only have 25 minutes to make the connection!
A、to mean
B、means
C、meaning
D、meaning
21、Excuse me,captain, the ground staff is（C）,shall I（）doors for
A、leaving / disarm
B、coming / open
C、coming / disarm
D、leaving / open
22、Unfortunately, upgrade service is not（A）because first class is fully booked too
A、available
B、accessible
C、receivable
D、acceptable
23、Seats in the first row of economy class and emergency exits are the（A）seats.
A、selection
B、choose
C、select
D、choice
24、What’s your responsible area when（A）.
A、evacuating
B、evaluate
C、evaluation
D、evacuate
25、This tra nsit passenger can’t catch up with the next flight, so he needs a （C）.
A、receipts
B、signature
C、delay certificate
D、document
26、You can get （A）upon arrival, please contact our ground staff.
A、delay certificate
B、meal coupon
C、arrival certificate
D、boarding pass
27、Today is our Chinese traditional festival:（A），people usually get together and eat mooncakes.
A、Mid-autumn festival
B、Spring festival
C、Dragon boat festival
D、Double ninth festival
28、Excuse me,captain, some passengers（C）to deplane ,I think it’s ne cessary to call the——— for help。

A、want / ground staff
B、want / police
C、refuse / police
D、insist / nrnunri staff
29、We will prepare for the cabin's safety,（D）sudden turbulence.
A、even in
B、so
C、if
D、in case of
30、How to inform the captain when the plane is （D）.
A、kidnap
B、hit
C、abduction
D、hijacked
31、The passengers were（C）with our service and told me they would
A、glad
B、satisfy
C、satisfied
D、pleased
32、If anything happens, keep calm,Don’t be（A）.
A、panic
B、shake
C、bad
D、scream
33、According to our information list, you are our（B）customer, we will
A、high-end
B、high-valued
C、expensive
D、special
34、Sorry, Sir. We don’t any foreign currency, we only（C）RMB.
A、collect
B、/
C、accept
D、receive
35、You are really a good（D）of us,especially for your grooming.
A、figure
B、model
C、pattern
D、example
36、Excuse me,captain,where is the（A）airport for this flight？
A、alternate
B、altitude
C、second
D、instead
37、I will turn（A）the emergency lighting later.Report to me as soon as possible
A、on
B、off
C、down
D、of
38、The（A）regulations on the came into force on January 1st,2017. If you
A、latest / punctuality management of flights
B、new / punctuality management of flights
C、latest / cabin management of flights
D、newest / cabin management of flights
39、Sir/Miss, I will help you（B）the collar,your seat belt and （）the seat back so that you may feel much comfortab
A、tighten; fasten; straight up
B、loosen; release; recline
C、loosen; fasten; recline
D、tighten; release; straight up
40、Excuse me, sir. Baggage couldn't be left here（A）the aisle mustn't be bloc
A、for; putting
B、and; to put
C、for; to put
D、and; putting
41、Sorry, Sir. Mileage exchange for selection seats is still （B）. You can pay in
A、on development
B、in development
C、on the way
D、in the way
42、Excuse me,captain, due to the delay of this flight, he won’t be able to catch the flight. Please（B）it for him as soon
as possible. Thank you.
A、reroute
B、arrange
C、send
D、route
43、If we find any suspicious items, don’t touch it and （B）the captain and the
A、call
B、Inform
C、go
D、announce
44、Excuse me, purser, the clean water inpouring and sewage water pumping for （C）
A、be finished
B、finished
C、has been finished
D、finishing
45、Please prepare （B）the demo kits if the video system is broken ,and do the safety demonstration
A、to
B、for
C、with
D、at
46、Where could the passengers get their checked luggage? （A）
A、Baggage claim area
B、Customs
C、Flight connections center
D、Departure lounge
47、Traditional Spring Festival is also called “guo nian” （D）
means “say goodbye to the past and cross into the New Year”
A、so that
B、which one
C、so
D、which
48、Who is going to deal with the complaints when the passengers are dissatisfia? （A）
A、purser/cabin manager
B、security guard
C、steward ;
D、captain
49、Since one passenger（C）, could you please help me to contact with the ground
A、was got a stomachache
B、gets a stomachache
C、has got a stomachache
D、get a stomachache
50 . if you forcibly occupy the aircraft，i will call （C）for help。

A、cabin crews
B、the ground staff
C、the police
D、other passengers
51. Clean the toilets （C）please.
A、usually
B、frequent
C、frequently
D、often
52. Please （D）us with more drinks and napkins due to the delay of our flight
A、give
B、\
C、\
D、provide
53、（D）to check the mileage points
A、consult the air marshal of this flight
B、ask the ground staffs in baggage claim area
C、search the “points”in the wechat account
D、You can log in the Eastern Miles Official website or dial the service hotline 95530
54、How much is the train （A）to Disneyland and how many stops are there?
A、fare
B、station
C、bill
D、money
55、how can you （A）the cockpit
A、enter
B、come
C、go
D、participarte
56、this is not allowed to take the （D）of the job to fetch anything
A、advice
B、advance
C、advise
D、advantage
57、there is a baby cart needs （D）at the air bridge, could you please contact with the ground service?
A、take
B、to take
C、have been taken
D、to be taken
58、are you used to the life here? dose the weather （A）you?
A、agree with
B、more like
C、upon on
D、make up
59、Cabin crew make the cabin （D）before disembarkation.
A、tide
B、clean
C、clear
D、clearance
60、The （C）of passengers for our flight is 100, we have been equipped for 90 meals and need 10 more as soon as possible
A、quality
B、number
C、amount
D、count
61、excuse me，captain, could you please tell me （D）?
A、how can I get to the ground staff
B、when was the ground staff
C、how far the ground staff is
D、where the ground staff is
62、Since we arrive at London, I think there are many rules we should （C） .
A.follow
B.abide
C.obey
D.observe
63.I would like to （B）the hotel shuttle bus to downtown.
/doc/1216980721.html,e
B.take
C.taking
/doc/1216980721.html,ing
64.Shanghai is also a famous （B）city.
A.history and culturel
B.historical and cultural
C.historical and culture
D.history and culture
65.The VIP needs （A） .
A.guidance
B.to be guiding
C.to guide
D.to guiding
66.Those in charge of the meals please check the （C）and quality of today’s meals.
A.number
B.numbers
C.quantity
D.many
67.Please （A）our pre take-off/landing safty check carefally.
A.conduct
B.make
C.take
D.let
68.The passengers were （B）with our service and told me they would choose China Eastern for Airlines next flight.
A.glad
B.satisfed
C.pleased
D.satisfy
69.Hey,miss.I ‘m finished my meal.Ok, I will （B）your table .
A.clear off,right away
B.clear up,right away
C.clear up,right off
D.clear off,right off
70.Do you happen to know （D）will it take from here to the Darling Harbour.
A.how many time
B.how far
C.what’s the distance
D.how long
71.Special meals should （A）24 hours before departure.
A.be booked
B.to be booked
C.booked
D.book
72. （A）12 calendar months,you will be upgraded to our platinum,gold or silver member through mileage accumulation or times of taking flights.
A.Within
B.Through
C.As
D.On
73.Could you please tell me the antecedent and （A） .
A.consequances
B.posterior
C.effect
D.result
74.Clean the toilets （B）please.
A.frequent
B.frequently
C.often
/doc/1216980721.html,ually
75.If anything happens,keep calm,Don’t be （C） .
A.shake
B.bad
C.panic
D.scream
76.When （D）the turbulence?
A.will us encounter
B.we will encounter
C.will we encountering
D.will we encounter。