2014年剑桥商务英语初级考试试题(五)
国际商务英语 初级 试卷及参考答案
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★绝密·考试前严禁任何人翻阅全国外经贸从业人员考试国际商务英语等级考试(初级)试题册考试时间:2014年5月31日 09:30-11:30※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※考生姓名:准考证号:考点(考区):注意事项一、考生将姓名、身份证号、考试项目、考点(考区)、准考证号填涂在试题册及答题卡(答题纸)相应位置。
二、考生在规定考试时间内做完试题册上的试题,并将答案填涂在答题卡(答题纸)相应位置,写在试题册上的答案一律无效。
全部答题时间为120分钟。
三、考生在答题卡上作答时,切忌超出答题区域。
如因超出区域作答导致答题卡失效,由考生个人负责。
客观题按题号顺序进行填涂,主观题在每题左上角写清题号按顺序作答。
凡因题号不清导致考试成绩有误,由考生个人负责。
四、考生不得将试题册、答题卡(答题纸)带出考场。
考试结束,监考员收卷后考生方可离开考场。
五、考生注意对自己的答案保密。
若被抄袭,一经发现,后果自负。
★请将答案写在答题卡上,答案写在试卷上无效。
一、客观题(本大题有60小题,每小题1分,共60分)[1-20] Listening: 20%(听力,20分)Section ADirections: Listen to the following dialogue and choose the correct word or words to fill each gap from A,B,C or D. This section accounts for 5 points. Each question will be read twice.Mike: It would be nice to see you again, Mary. Are you free on Sunday evening?Mary: I’ m sorry, I’m not. I’ve got to visit my aunt 1 .Mike: Oh, that’s a pity. Monday’s difficult for me. What about Tuesday evening?Mart: Tuesday’s bad for me as well. I’ve got to go to a meeting.Mike: Wednesday then?Mary: No, Wednesday’s out for me, I’m afraid. I’ve got to 2 and do some work. I really must.Mike: Oh, that’s a shame. Well, I can’t 3 Thursday. What about Friday?Mary: I’m 4 sorry. I’ve got to go out for dinner on Friday.Mike: Have you got to? Can’t you get out of it?Mary: I’m afraid not. I’ve simply got to go.Mike: Well, it looks as if we’ll have to wait till next week then.Mary: Yes, I’m sorry, Mike. Look, I must go now. I have to meet Lisa in ten minutes. Ring me next week 5 .Mike: Fine. Try and keep an evening free for me.1.A. in the hospital B. in hospital C. in hotel D. in hostel2.A. stay in B. staying C. stay D. sleep3.A. make that B. make this C. make D. make it4.A. outright B. awfully C. really D. totally5.A. some time B. sometimes C. sometime D. some timesSection BDirections: Listen to the following passage and choose the correct word or words to fill each gap from A,B,C or D. This section accounts for 5 points. Each question will be read twice.For international investors, the decision to invest in a foreign country, whether to establish or6 a plant or a sales network, or to purchase stocks or bonds, is a difficult one. Before they make the decision to invest abroad, international investors will have to make sure that theinvestment 7 in the host country is favorable enough. In other words, they will have to analyze and assess the possible 8 before actual investments are made. Therefore, international investors must take into 9 the economic, political, legal and social aspects of the host country to 10 possible risk exposure.6.A. access B. acquire C. account D. require7.A. climate B. climax C. climb D. client8.A. risk facts B. least factors C. risk factors D. list factors9.A. an account B. a account C. the account D. account10.A. maximize B. minimize C. maximum D. minimumSection CDirections: Listen to the tape and choose the correct translation for each of the sentences. This section accounts for 10 points.Each question will be read twice.11.A. 希望和你方达成交易。
bec商务英语初级考试真题及答案2014
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bec商务英语初级考试真题及答案2014BEC Business English Certificate is an internationally recognized qualification that demonstrates proficiency in English for business purposes. The BEC exam is divided into three levels – Preliminary, Vantage, and Higher. In this document, we will focus on the BEC Preliminary exam from 2014, including the exam questions and answers.Part 1: ReadingRead the following text and answer the questions below.Text:Company ProfileXYZ Corporation is a global leader in the automotive industry, specializing in the design and manufacturing of electric vehicles. With a strong commitment to sustainability and innovation, we aim to revolutionize the way people travel by providing clean energy solutions for transportation. Our products range from compact city cars to luxury electric SUVs, catering to diverse customer needs.Questions:1. What is the main focus of XYZ Corporation?2. What type of vehicles does XYZ Corporation specialize in?3. How does XYZ Corporation aim to revolutionize transportation?4. What is the range of products offered by XYZ Corporation?Answers:1. The main focus of XYZ Corporation is the automotive industry.2. XYZ Corporation specializes in the design and manufacturing of electric vehicles.3. XYZ Corporation aims to revolutionize transportation by providing clean energy solutions.4. XYZ Corporation offers a range of products from compact city cars to luxury electric SUVs.Part 2: WritingWrite an email to a potential client introducing your company and its products. Include information about the products, services, and any current promotions or discounts.Email:Subject: Introducing XYZ Corporation – Revolutionizing Transportation with Electric VehiclesDear [Client’s Name],I am writing to introduce XYZ Corporation, a global leader in the automotive industry specializing in the design and manufacturing of electric vehicles. With a strong commitment to sustainability and innovation, our company aims to revolutionize the way people travel by providing clean energy solutions for transportation.Our product range includes compact city cars,family-friendly sedans, and luxury electric SUVs, catering to a diverse range of customer needs. In addition to our high-quality vehicles, we also offer excellent after-sales services, including maintenance and repair facilities.We are currently running a promotion for first-time customers, offering a 10% discount on all electric vehicles. This is a great opportunity for you to experience the cutting-edge technology and environmental benefits of our products at a discounted price.I would be happy to provide further information or arrange a test drive for you to experience the superior performance of ourelectric vehicles firsthand. Please feel free to contact me at [email protected] or [Phone Number] to discuss your transportation needs.Thank you for considering XYZ Corporation for your electric vehicle requirements. We look forward to the opportunity to serve you.Best regards,[Your Name][Your Position]XYZ CorporationPart 3: ListeningListen to the following dialogue and answer the questions below.Dialogue:Customer: Good morning, I’d like to inquire about your electric SUVs.Salesperson: Certainly, we have a range of electric SUV models available. What specific features are you looking for in a vehicle?Customer: I’m interested in a spacious interior and advanced safety features.Salesperson: Our latest model, the ECO-SUV, offers both spacious seating and cutting-edge safety technology. Would you like to schedule a test drive to experience the vehicle firsthand?Customer: Yes, that sounds great. How soon can I come in for a test drive?Questions:1. What type of vehicle is the customer interested in?2. What specific features is the customer looking for in a vehicle?3. What model does the salesperson recommend to the customer?4. What does the customer agree to do at the end of the dialogue?Answers:1. The customer is interested in electric SUVs.2. The customer is looking for a spacious interior and advanced safety features.3. The salesperson recommends the ECO-SUV model.4. The customer agrees to schedule a test drive for the ECO-SUV.In conclusion, the BEC Business English Certificate Preliminary exam tests candidates on their reading, writing, and listening skills in a business context. By practicing with sample questions and answers like the ones provided in this document, candidates can improve their understanding of the exam format and prepare effectively for the test. Good luck with your BEC exam preparation!。
2014年剑桥商务英语中级考试试题及答案解析(五)
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剑桥商务英语中级考试试题及答案解析(五)一、中READING(PART ONE )(共7小题,共7.0分)· Read these sentences . · Which type does each sentence (1--7) describe? · For each sentence mark one letter A, B, C or D on your Answer Sheet.第1题ASherwood House is only a stone's throw away from the city centre and yet provides a stress- free and relaxing atmosphere for your business meetings. We have six meeting rooms, each with full conference facilities. Our reception desk is staffed around the clock, ready to deal with any calls; our highly experienced catering staff are responsible for an exciting variety of menus at affordable prices.BThe Manor Hotel is committed to giving you the perfect conference environment. As part of an extensive investment programme, all our meeting rooms have been upgraded to include the most up-to-date facilities. Our wide range of rooms will meet every possible need one-to- one interviews, seminars, product launches, major presentations etc. We also guarantee to return your fee, should you be disappointed with our service.CBroomfield Hall, a magnificent country house set in 80 acres of peaceful parkland, has been completely refurbished in order to re-create the elegance and comfort of times gone by. We have extensive conference facilities and specialist staff, dedicated to the success of your business event. We also offer special deals on accommodation for large delegations.DThe Carlton Hotel, conveniently situated just minutes from the motorway, is the ideal venue for your conference. Not only do we offer superb hospitality, but our fully equipped business centre provides a complete typing and copying service, included in the conference fee. The restaurant also enjoys an excellent reputation, offering everything from a midday sandwich to a formal dinner.This conference centre is well known for the quality of its food.【正确答案】:D【本题分数】:1.0分【答案解析】[精析] 根据题意:这个会议中心因食物质量而闻名。
国际商务英语(初级)试卷及参考答案
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★绝密·考试前严禁任何人翻阅全国外经贸从业人员考试国际商务英语等级考试(初级)试题册考试时间:2014年5月31日 09:30-11:30※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※考生姓名:准考证号:考点(考区):注意事项一、考生将姓名、身份证号、考试项目、考点(考区)、准考证号填涂在试题册及答题卡(答题纸)相应位置。
二、考生在规定考试时间内做完试题册上的试题,并将答案填涂在答题卡(答题纸)相应位置,写在试题册上的答案一律无效。
全部答题时间为120分钟。
三、考生在答题卡上作答时,切忌超出答题区域。
如因超出区域作答导致答题卡失效,由考生个人负责。
客观题按题号顺序进行填涂,主观题在每题左上角写清题号按顺序作答。
凡因题号不清导致考试成绩有误,由考生个人负责。
四、考生不得将试题册、答题卡(答题纸)带出考场。
考试结束,监考员收卷后考生方可离开考场。
五、考生注意对自己的答案保密。
若被抄袭,一经发现,后果自负。
★请将答案写在答题卡上,答案写在试卷上无效。
一、客观题(本大题有60小题,每小题1分,共60分)[1-20] Listening: 20%(听力,20分)Section ADirections: Listen to the following dialogue and choose the correct word or words to fill each gap from A,B,C or D. This section accounts for 5 points. Each question will be read twice.Mike: It would be nice to see you again, Mary. Are you free on Sunday evening?Mary: I’ m sorry, I’m not. I’ve got to visit my aunt 1 .Mike: Oh, that’s a pity. Monday’s difficult for me. What about Tuesday evening?Mart: Tuesday’s bad for me as well. I’ve got to go to a meeting.Mike: Wednesday then?Mary: No, Wednesday’s out for me, I’m afraid. I’ve got to 2 and do some work. I really must.Mike: Oh, that’s a shame. Well, I can’t 3 Thursday. What about Friday?Mary: I’m 4 sorry. I’ve got to go out for dinner on Friday.Mike: Have you got to? Can’t you get out of it?Mary: I’m afraid not. I’ve simply got to go.Mike: Well, it looks as if we’ll have to wait till next week then.Mary: Yes, I’m sorry, Mike. Look, I must go now. I have to meet Lisa in ten minutes. Ring me next week 5 .Mike: Fine. Try and keep an evening free for me.1.A. in the hospital B. in hospital C. in hotel D. in hostel2.A. stay in B. staying C. stay D. sleep3.A. make that B. make this C. make D. make it4.A. outright B. awfully C. really D. totally5.A. some time B. sometimes C. sometime D. some timesSection BDirections: Listen to the following passage and choose the correct word or words to fill each gap from A,B,C or D. This section accounts for 5 points. Each question will be read twice.For international investors, the decision to invest in a foreign country, whether to establish or6 a plant or a sales network, or to purchase stocks or bonds, is a difficult one. Before they make the decision to invest abroad, international investors will have to make sure that theinvestment 7 in the host country is favorable enough. In other words, they will have to analyze and assess the possible 8 before actual investments are made. Therefore, international investors must take into 9 the economic, political, legal and social aspects of the host country to 10 possible risk exposure.6.A. access B. acquire C. account D. require7.A. climate B. climax C. climb D. client8.A. risk facts B. least factors C. risk factors D. list factors9.A. an account B. a account C. the account D. account10.A. maximize B. minimize C. maximum D. minimumSection CDirections: Listen to the tape and choose the correct translation for each of the sentences. This section accounts for 10 points.Each question will be read twice.11.A. 希望和你方达成交易。
2014剑桥BEC初级考试实用标准预测卷
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2014剑桥BEC初级考试标准预测卷PART ONE:Questions 1-51、回答1-5题:MEMOTo: Factory staffFrom: Factory ManagerDate: 19 November 2008Subject: Quality controlThe new system starts Monday week. Please read attached leaflet and contact me ff there are any queries.What does the Factory Manager want the staff to do?A.Suggest additions to quality-control instructions.B.Ask if they don't understand something.C.Contact him when the new system starts.2、 Notice to RetailersOwing to production delays and unexpected demand, we regret that product No.AS/524B is out of stock.A.This product is currently unavailable.B.Manufacture of this product is discontinued.C.The suppliers have temporarily withdrawn this product.3、 The seminar is from 4:30 to 6: 00, with time allowed for questions from the audience.Refreshments are served at 6:00.A.The speaker will respond to questions if time allows.B.There will be time to ask questions during the seminar.C.It will save time if questions are left until refreshments are served.4、Which arrangement is taking place at the time that was planned?A.the meetingB.the interviewC.the presentation5、Imtex called--their order isn't due until next month, but they'd like to pick samples up earlier if possible.Imtex wants toA.postpone an arrangement.B.collect some items.C.change an order.PART ONE:Questions 1-86、听录音:{MP3:/imgcache/attached/media/20140412/011_0020.mp3}回答6-13题:How much does the price increase?A.B.C.7、 How many goods does the buyer want?A.600 dozenB.300 dozenC.900 dozen8、 What kind of transportation did the buyer choose?A.B.C.9、 When would ,joseph Abernathv come back?A.B.C.10、 How many times has Jane been late for work?A.onceB.twiceC.the third time11、 What is the speaker worried about?A.getting fatB.losing weightC.reeling ill12、 What is the new job of the male speaker?A.IT industryB.Public sectorC.Do business.13、 What does Linda probably do?A.Write articles for newspaper.B.Report news on TV.C.Write evaluation to authors.PART ONE:Question 4614、Mr. Lee is going to buy a large amount of electronic components from your company.He also shows an interest in your company's PCX Phone machine, which is under thecharge of Mr. Angus Beard, your colleague. Mr. Lee would like to bring I0 samples and some brochures back to make a trial sale.Write a short note to Mr. Angus Beard, one of your colleagues:tell him the fact that Mr. Lee is interested in PCX phone.mention the number he wants to have.suggest their direct contact.Write 30-40 words on your Answer SheetPART ONE15、In this part, the interlocutor asks questions to each of the candidates in turn. You have to aive information about yourseff and express personal opinions.(1) Can you tell me a bit about your mother?(2) Have you ever done part-time job in your spare time?(3 Should companies .(:live language training program to the staff? Why?PART TWO16、In this part of the test, you are asked to give a short talk on a business topic. You have to choose one of the topics from the two betow and then talk for about one minute. You hane one. minute to oreoare vour ideas.A.What is important when...?Setting up your own businessMarket surveyFund supportLocationB.What is important when...?Choosing a new career chanceLocationSalaryDevelopment planPART TWO:Question 4717、Read the job advertisement below.EXPORT MANAGER WANTEDTRANSWORLD FREIGHT REQUIESEXPORT MANAGERTo fill new position and control the export side of our business. Write an application to Mr. G Davis ( assistant manager). Transpacific Freight PIc, 3 Lei Ran,Beijing, 100010.Write a short letter to Mr. Davis:showing interest in the position.asking for an application form.asking about the salary and working condition.Write 60-80 words.PART TWO:Questions 9-1518、A NEW ORDERDelivery time:Can be done in (9)_________if stock is availble. If not a (10)_________delivery time of six weeks can be guaranteed. Prompt delivery times are important in this (11)_________ sector.Terms of Payment:For new customers, 50% down-payment is required when the order is placed. The balance of the (12)_________is payable within (13)_________ of delivery.Discount:For ten thousand pieces, (14) a_________per cent discount can be offered. If invoice is settled on delivery, a further (15)_________discount is possible.(9)__________19、(10)__________20、(11)__________21、(12)__________22、(13)__________23、(14)__________24、(15)__________PART TWO:Questions 6-1025、Look at the list below. It shows a number of business training courses.For questions 25-29, decide which training course (A-H) each person needs.For each question, mark one letter(A-H) on your Answer Sheet.Do not use any letter more than once.TLLERS PROFESSIONAL DEVELOPMENT COURSESA.Decision 1 making at board levelB.Making maximum use of older hardwareC.Working with other managersD.Handling difficult situations in the.workplaceE.Updating IT skills,for advertisingF.Dealing with customer complaintsG.Managing your own time efficientlyH.Improving productivity in the factoryOffice manager Helen Turner needs to deal with complaints from staff about somecolleagues' use of email.A.Decision 1 making at board levelB.Making maximum use of older hardwareC.Working with other managersD.Handling difficult situations in the.workplaceE.Updating IT skills,for advertisingF.Dealing with customer complaintsG.Managing your own time efficientlyH.Improving productivity in the factoryOffice manager Helen Turner needs to deal with complaints from staff about somecolleagues' use of email.26、 Before deciding to buy a new computer, David Thompson wants to find out whether he can update his existing equipment.27、 Claire Collier's toy company has a major new customer and she needs to manufacture more goods without increasing staffing levels.28、 Publicity manager Brian Steward did a computer course several years ago, and now wants to learn about developments relevant to his field.29、 Richard Masters was recently promoted and would like to improve his ability to meet deadlines.WRITINGPART THREE:Questions 11-1530、回答30-34题:Look at the charts below. They show manufacturing company's expenditure on recruit-ment and training, and its production levels over a ten-year period.Which company does each sentence (11-15) describe?For each sentence, mark one letter (A-H) on your Answer Sheet.Do not use any letter more than once.A.B.C.D.E.F.G.H.The number of absences rose between June and August 2003, when it equaled the previous September's high, before dropping to half that level.A.B.C.D.E.F.G.H.The number of absences rose between June and August 2003, when it equaled the previous September's high, before dropping to half that level.31、 In 2003, absences peaked in August, though still not reaching the level of the previous year, when absences showed little change throughout the period.32、 Absences in 2002 varied little, but in 2003 they rose sharply in July, dropping considerably the next month and staying unchanged in September.33、 Absences in 2003 first overtook 2002's figures in August , but they ended the period slightly below the level of the same month in the previous year.34、 2002 saw a continuing increase in absences, unlike 2003, when two months had the same low level after a sharp rise in July.PART THREE:Questions 16-2235、E-MONEY——MONEY OF FUTUREDescription: E-money, also called chip cards or (16)__________is a kind of (17)__________ for people to add (18)__________ to instead of coins and bills in their wallet. It is a (19)__________device like a computer disk or just a tiny processor.Advantages:(i) (20)(ii) Safety(iii) CostThe card's value can be verified and .changed without going through a (21)__________ system such as a (22)__________ has to.(16)__________36、(17)__________37、(18)__________38、(19)__________39、(20)__________40、(21)__________41、(22)__________LISTENINGPART THREE42、In this part of the test, the examiner reads out a scenario and gives you some prompt material in the form of pictures or words. You have 30 seconds to look at the test promptly, and then about two minutes to discuss the scenario with your partner. After that, the examiner will ask you more questions related to the topic.For two or three candidatesScenarioI'm going to describe a situation.Your company is planning to expand its business. Talk together for about two minutes about some of the strategies that are important for expanding a company and decide which three are the most important ones.Here are some ideas to help you.Prompt materialNew technologyJob descriptionA set of rulesEffective workEffective time managementFollow-on questionsDo you think companies should improve the computer system when deciding expand its operations? (Why?/Why not?)What do you think of the future of your company?Are Internet researches important for a businessman? (Why?/Why not?)How is TV advertising related to the expansion of a company?Is market research essential when deciding to expand a company? Why?/Why not?) PART FOUR:Questions 23-3043、 Why did the man make the call?A.Make a complain.B.Express thanks.C.Ask for help,44、 When did the man receive the bill?A.todayB.yesterday,st week45、 What's problem with the bill?A.It was not her bill.B.It was late.C.It was overcharged.46、 Where is the wrong call from?A.New ZealandB.ShenzhenC.Guangzhou47、 Where was the man between 13th and the 24th of August,'?.A.ShenzhenB.GuangzhouC.New Zealand48、 What's the number of the man?A.862 8503B.862 8603C.862 850549、 How long would it take for technical department to check the problem?A.24 hoursB.12 hoursC.48 hours50、 What will the company do to solve this problem?A.Credit the over-charged amount.B.Make apologize for their mistake.C.Send him a new bill.SPEAKINGPART FOUR:Questions 16-2251、回答51-57题:With over 1,000 published newspaper articles, three successful books and his current job as Chairman of his own marketing consultancy; Swan Partners, Richard Swan is well qualified to lecture on marketing. At the industry's recent annual conference, he focused his talk on Customer Relationship Marketing (CRM).According to Swan, existing customers are between, three and eight times more likely to buy than a non-customer with the same profile, so increasing customer loyalty is important: if you record the measurements of someone's jeans,next time you can offer them a pair that fit exactly; note which hotel guests'ask for ice intheir drinks and produce it next time they visit. Although it is essential for effective CRM to record customer information on a good computer database, the real skill is in interpreting what your customers tell you and knowing what promises they think you have made.Swan believes that success requires an equal mix of market research, delivering what the customer expects, finding any weak areas in the system and asking customers for their after sales opinions and suggestions. "But" he wants, "approach CRM with care. If you can't measure customer response, then it's better to keep to more traditional marketing methods. "In addition to being an author, Richard Swan is actively involved in the business wodd.A.RightB.WrongC.Doesn't say52、 Swan Partners are the market leaders in delivering CRM.A.RightB.WrongC.Doesn't say53、 One aspect of Swan's talk was to explain the advantages of developing a solid customer base.A.RightB.WrongC.Doesn't say54、 Swan believes the CRM approach is best suited to service industries.A.RightB.WrongC.Doesn't say55、 Having the right technology is the most important component of successful CRM.A.RightB.WrongC.Doesn't say56、 In Swan's opinion, achiieving company growth depends on a combination of several factors.A.RightB.WrongC.Doesn't say57、 Swan thinks all companies should move from old-fashioned marketing to CRM.A.RightB.WrongC.Doesn't sayPART FIVE:Questions 23-2858、回答58-63题:No, it isn't the word "enterprise" spelled wrongly. Interprise is an EU agency that encourages cross-border business cooperation. It is like a "dating agency" that tries to match people who are looking for love. Interprise helps business to find partners in other countries to join in trading or distribution arrangements.The agency's task is to set up face-to-face meetings with business counterparts from other countries. This is how it works. The agency gets a request from a company,known as the "host company" (like a person who hosts a party), to help it find overseas companies. The host company creates a theme, that is, to say exactly what it wants. The Agency then helps it to team up with more host companies from at least two other EU regions who are looking for similar partners.The Agency then publicizes the coming event to attract as many "guests" (visitors) as possible, that is, companies who might be interested in partnerships with the host companies. To do this, Interprise produces, an " Interprise Catalogue" in which the host companies describe themselves and say what kind of partner they are looking for, for example, "a partner in Germany to distribute our products". The EU covers part of the running costs of the event, up to 70,000~ Euros. In order to reach as many people as possible, the agency works through local Chambers of Commerce, who in turn publicize the event to their own members. Each member of Commerce is expected to bring at least fifteen companies. A recent Interprise event and over 200 registered visitors.But Interprise is not an easy idea' to "sell". It is not a trade fair in the usual sense. The average trade fair is like window-shopping: firms set out their goods, and visitors look around to see if there's anything they want. With Interprise, everything is carefully arranged in advance.Foreign companies want a full programme of meetings -- and with the right people.It is too early to say if Interprise is a success, but comments from both host companies and visitors have been very positive, "I've a pocketful of business cards and have made several useful contacts..""Great. We have met some firms that are really interested in becoming distributors. " Of course, they might have made useful contacts at an ordinary trade fair,except that it would have been only by chance.What is Interprise?A.another word for ' enterprise'B.a dating agencyC.a way of matching companies59、 The purpose of an Interprise event is toA.buy and sell products.B.meet others with similar interests.C.travel to other countries.60、 Interprise catalogues are distributedA.during an Interprise event.B.after an Interprise event.C.before an Interprise event.61、 The role of Chambers of Commerce is toA.welcome visitors to the event.B.find the host companies.anize the Interprise event.62、 An Interprise event is different from a trade fair becauseA.people meet face to face.B.meetings are planned before the event.C.the EU pays for part of the running costs.63、 Host companies are happy with an Interprise event if they areA.made useful contacts.B.promoted their business.C.distributed their product.PARI SIX:Questions 29-4064、 For each question64-75, mark one letter (A, B or C) on your Answer Sheet.RSh Health Problems at the KeyboardDo you use a keyboard in your job? If you (29)__________, you will at some time suffer "RSI", that is, pain in (30)__________arms. What can you do (31)__________it? You can use an ice pack, or you could wear wrist supports (32)__________the ones that tennis players use.Wrist supports (33) __________the wrist muscles warm', and prevent the injury from getting (34)__________You could also try' (35)__________one of the new Maltron "antiRSl" keyboards.People who use a Maltron keyboard say they no (36)__________. get any pain. Using your "mouse" can also (37)__________problems. (38)__________you get a lot of pain in your " mouse hand", try using Logitech mouse. That's the one with the ball on the top rather (39)__________ underneath, so you just move your fingertips.Finally, don't (40)__________ too long at your keyboard: take a break every half hour.A.doB.makeC.have65、A.yourB.theirC.her66、A.withB.aboutC.from67、A.asB.suchC.like68、A.holdB.bringC.keep69、A.worseB.badC.worst70、einged71、A.moreB.longerC.less72、A.causeB.getC.find73、A.SoB.WhileC.If74、A.thanB.thenC.when75、A.makeB.spendC.bringPART SEVEN:Questions 41- 4576、回答76-80题:MEMOTo: Paula SmithFrom: Alan BlackmanDate: 24 May 2003Subject: Website CompanyI think this website company will help our business. Could you fill in the form and ask far further details? Put me down as the contact person (they can email me)., I think we'd like to start with a couple of photos and whatever their minimum number of pages is. I expect we'll need to change details every month.102 Computer Today MagazineOnNet -- Business WebsitesWill a website work for you?The answer is YES!Standard ratesWebsite design: $75 per page (3 page minimum)$ 5 to $10 per photoWebsite hosting: $20 per monthUpdate your website daily, weekly or monthly. Contact: sales onnet. cornTel: 10177834-436Fax: 10178652-768On NetCompany: EAP LtdContact person full name): (41)__________Number of pages: (42)__________ pagesNumber of photos: 2 photosHow often will you want to updateyour website? (43)__________How would you like us to contact you? (44)__________ Where did you see our advert? (45)__________ in__________77、 __________78、 __________79、 __________80、 __________。
剑桥商务英语初级试题(卷)Unit5b
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Unit 5bPart I GrammarTask 1Complete the dialogue with the present perfect or past simple form of the verbs in brackets.Kate: Hello. Kate Hawthorn speaking.Jason: Hi Kate, it’s Jason. I (1 just / come back) ______________________ from holiday and I was wondering about the quarterly sales figures…Kate: Oh right. Hang on. We (2 get) _____________________ them a couple of weeks ago.Jason: So, how we (3 we / do) ____________________ last quarter?Kate: Right, here they are. Well, it’s difficult to say, really. And I’m afraid some of the offices (4 still / not send) ______________________ their figures in yet. Jason: So who (5 send) _______________________ their results so far?Kate: Germany. They (6 do) ___________________ quite well last quarter. They (7 beat) ___________________ their sales target by 12%.Jason: How they (8 they / manage) _______________________ that? Their sales (9 be) _________________________ down when I (10 be) ________________________ there in August.Kate: I know, but they (11 win) _________________________ a big contract in September.Jason: So what about Spain?Kate: We (12 not / hear) ___________________________ from them yet, I’m afraid…Answers:1. ‘ve just come back2. got3. did we do4. still haven’t sent5. has sent6. did7.beat8. did they manage9. were10. was 11. won 12. haven’t heardTask 2Complete the e-mail with the correct form of the past simple or present perfect.Answers:1. got2. had3. haven’t all come4. sent5. got/ ‘ve got6. ‘ve already asked7. didn’t all arrive8. Did you mention9. were10. ‘s always been 11. ‘ve arranged/ arranged 12. haven’t come 13. saw14. went 15. told 16. ‘s just come 17. made18. promised 19. didn’t tell 20. haven’t even started Task 3Use the proper form of the verbs in brackets to complete the presentation. Good afternoon everyone. Welcome to the presentation of the company’s half year sales results. As you can see, this year (1 be) ______ very successful so far and the company (2 already/achieve)______ many of its targets for the year. Our sales people (3 work)______ very hard and the department (4 perform)_____ very well. The success is especially pleasing when you think back to the problems we (5 have)____ summer. Sales (6 be) _____ down by 10% and things (7 not/look)______ good at all. We (8 make) ______ some difficult decisions last year, which a lot of people (9 not/be) ____ happy with. However, since then we’re happy to say that performance (10 improve)_______ sharply.Keys;1 has been2 has already achieved3 have worked4 has performed5 had6 were7 did not look8 made9 were not 10 has improvedPart II VocabularyWhich word is the odd one out?1. goal objective sales target2. graph prediction chart diagram3. profit expenditure overheads costs4. value turnover income earnings5. result forecast prediction budget6. current present existing previous7. capital project finance assets8. possibility chance position opportunity Answers:1. sales2. prediction3. profit4. value5. result6. previous7. project8. positionPart IIIMatch the sentence halves.1.Exports to France decreased due to a) an increase in marketshare.2. A reduction in overheads meant b) the weakness of the euro.3.Production times were cut as a result of c) the $2.2bn acquisition ofIndigo.4. A successful discounting policy led to d) a sharp fall in the shareprice.5.Pre-tax profits were down because of e) investment in newmachinery.6.Poor third quarter results caused f) an increase inprofitability.Answers:1. b2. f3. e4. a5. c6. dPart IVRewrite the sentences using the correct form of the words in brackets.1. It’s difficult to export to some countries. They have complex regulations .(due to ) It’s difficult to export to some countries due to complex regulatons.2. We produce locally. The production costs are lower.(because of ) __________________________________________________3. We’re now trading in euros. we’ve had to update all our systems.(mean) __________________________________________________4. There were problems with a supplier so there were delivery delays .(cause) __________________________________________________5. Production costs are rising. Margins are getting smaller.(lead to) __________________________________________________6. European exports have risen.The value fo the euro is falling.(due to ) __________________________________________________7. It will be easier ot distribute directly to customers. Internet usage hasincreased .(because of ) __________________________________________________8. There are some new regulations.They will increase our export business.(lead to ) __________________________________________________Keys:2 We produce locally because of (the) lower production costs.3 Trading in euros means(that)we have had to update all our systems .4 The delivery delays were caused by a supplier.5 Rising production costs are leading to smaller margins.6 European exports have risen due to a fall in the value of the euro.7 It will be easier to distribute directly to customers because of an increase in Internet usage.8 New regulations will lead to an increase in our export business .Part V ReadingQuestions 1-5●Look at questions 1-5.●In each question, which sentence is correct?●For each question, mark one letter (A, B or C) on your Answer Sheet.1.What is the problem with the order?A. The goods are delayed.B. The goods are lost.C. The goods are damaged.2.A.They will close the factory on 3 November.B. They will move to a new factory on 3 November.C. They will open the factory again on 3 November.3.What do we know about Ken Roberts?A. He used to work for Townley Vehicles.B. He is applying for a job as a sales manager.C.He was employed by Weston Motors in the past.4.A.Telephone our new office if you want to order anything.B.Visit our new office and talk to us about what you need.C.Contact us with your requirements when you open a new office.5.The company’s sales growth for this year isA.lower than expected.B.the same as expected.C.higher than expected.Answers: 1-5 ACCBAQuestions 6-10●Look at the charts below. They show the income from sales and the incomefrom advertisements in eight different newspapers over a three-month period in 2001.●Which chart does each sentence (6-10) describe?●For each sentence, mark one letter (A-H) on your Answer Sheet.●Do not use any letter more than once.6. While income from advertisements rose steadily throughout the period,income from sales increased in June but then fell to below the May level.7.Income from advertisements fell slightly in June and by a larger amount in July,whereas income from sales remained steady in the final month.8.Although income from sales overtook income from advertisements in June, itthen dropped back again at the end of the period.9.Income from sales reached a low point in June while income fromadvertisements leveled off at the end of the period.10.Income from advertisements reached a peak in July and income from sales wasat its lowest point in June.Answers: 6-10 DFBEAQuestions 11-16●Read the text below about a retail group.●For each question 11-16, choose the correct answer.●Mark one letter (A, B or C) on your Answer Sheet.11.In the past year £4,000,000 was spent onA.looking after old people.B.all the company projects.cation and training.12.This year’s special help for the disabled has concentrated onA.improving heir security.B.providing them with training programmes.C.research into their illnesses.13.The Schools Prom concert is for children fromA.poor parts of the country.B.London only.C.all over the country.14.An advantage with one of the education projects is that the managersA.are usually good teachers.B.rarely leave the company.C.can continue their careers.15.The company gave some financial assistance toA.allow more people to study at a high level.B.promote retailing jobs in schools.C.train students in schools management.16.The companyA.only pays into projects that the staff choose.B.is keen for staff to help the local community.C.expects staff to support only local projects.Answers: 12-16 BACCABPart VI WritingTask 1●You are attending a conference in the USA next week and will need secretarialhelp during he trip as your PA is away on holiday.●Write a memo to the Human Resources Manager;----- requesting a temporary PA for the trip-----explaining why your PA cannot go with you-----giving the dates of the trip.●Write about 30-40 words on your Answer Sheet.Answers:To: Human Resources ManagerFrom: John JonesI’m attending a Conference in the USA next week on 18th&19th March and my PA is on leave so could you arrange a temporary PA for the trip?ThanksTask 2●Read this part of a letter from Peter Lam, the owner of a clothes shop.●Write a letter to Mr. Lam:-----thanking him for his letter-----saying that you are enclosing a price list-----informing him what discount you can give him-----telling him the colors in which the shirts are available●Write 60-80 words on your Answer Sheet.Answers:。
bec初级试卷
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bec初级试卷一、听力部分(共30分)(一)听单词,选择正确的单词拼写(每题1分,共10分)1. A. _advertisement_ B. _advertisment_ C. _adverstisement_2. A. _productivity_ B. _prodactivity_ C. _productivety_3. A. _department_ B. _departement_ C. _departmant_4. A. _customer_ B. _costomer_ C. _costumer_5. A. _opportunity_ B. _oportunity_ C. _oppurtunity_6. A. _competition_ B. _compertition_ C. _compitition_7. A. _reception_ B. _receiption_ C. _recepition_8. A. _arrangement_ B. _arangement_ C. _arrangment_9. A. _personnel_ B. _personel_ C. _personeel_10. A. _procedure_ B. _procedur_ C. _procedue_(二)听简短对话,选择正确的答案(每题2分,共10分)1. What does the man want to do?A. Buy a new product.B. Return a product.C. Get some information about a product.2. How many people are going to the meeting?A. 3.B. 4.C. 5.3. Where is the woman's office?A. On the second floor.B. On the third floor.C. On the fourth floor.4. What time does the train leave?A. 9:00.B. 9:15.C. 9:30.5. What is the woman's job?A. A secretary.B. A manager.C. A salesperson.(三)听长对话,回答问题(每题2分,共10分)Conversation 1.1. What is the main topic of the conversation?A. A new project.B. A company's performance.C. Staff training.2. Who will be in charge of the new task?A. Tom.B. Mary.C. John.3. When will the work start?A. Next week.B. Next month.C. In two months.Conversation 2.4. What problem does the man mention?A. Lack of funds.B. Technical difficulties.C. Staff shortage.5. What solution does the woman suggest?A. Hiring more people.B. Cutting some costs.C. Seeking external help.二、阅读部分(共40分)(一)词汇选择(每题1分,共10分)1. Our company is looking for ways to increase _ (productivity / production) _.2. The _ (marketing / market) _ department is responsible for promoting our products.3. We need to improve our _ (customer / custom) _ service.4. There is a lot of _ (competition / compete) _ in the market.5. The new _ (product / produce) _ has been very popular.6. We have to follow certain _ (procedures / process) _ in our work.7. The _ (personnel / people) _ in our company are very professional.8. She has a lot of _ (opportunities / oppurtunities) _ for career development.9. The _ (reception / receive) _ area needs to be redecorated.10. Our _ (arrangements / arangements) _ for the conference are almost complete.(二)阅读理解(每题3分,共30分)Passage 1.Business meetings are an important part of corporate life. They can be used to discuss new projects, review progress, or make important decisions. However, many meetings are not as effective as they could be. There are several reasons for this.One problem is that meetings are often not well - planned. People may not know the purpose of the meeting in advance, or there may be no clear agenda. This can lead to a lot of wasted time as people discuss irrelevanttopics. Another issue is that some people dominate the conversation, while others are too shy to speak up. This means that not all ideas are heard and considered.In addition, meetings can sometimes be too long. People may start to lose focus and become bored, especially if there are no breaks. This can also affect the quality of the decisions made.1. What is the main idea of this passage?A. Business meetings are very important.B. There are problems with business meetings.C. How to make business meetings more effective.2. According to the passage, why are some meetings not well - planned?A. People are too busy to plan.B. There is no one in charge of planning.C. People may not know the purpose or there is no clear agenda.3. What does the passage say about people in meetings?A. Everyone participates equally.B. Some people talk too much while others are too quiet.C. People are always focused.Passage 2.Online shopping has become increasingly popular in recent years. It offers many advantages over traditional shopping. For example, it is very convenient. You can shop from the comfort of your own home, at any time ofthe day or night. There is also a wider range of products available online than in most physical stores.However, there are also some disadvantages. One problem is that you cannot see or touch the products before you buy them. This can make it difficult to judge the quality. Another issue is that there may be security risks, such as the possibility of your personal information being stolen.Despite these problems, online shopping is likely to continue to grow. Many companies are working hard to improve the online shopping experience, for example by offering better product descriptions and more secure payment systems.1. What are the advantages of online shopping according to the passage?A. It is cheaper.B. It is convenient and has a wide range of products.C. You can get better service.2. What are the disadvantages of online shopping?A. You have to wait a long time for delivery.B. You can't see or touch the products and there may be security risks.C. There are fewer products available.3. What are companies doing to improve online shopping?A. Offering free delivery.B. Offering better product descriptions and more secure payment systems.C. Reducing prices.三、写作部分(共20分)(一)写一封电子邮件(10分)你是一家公司的员工,你的名字是John。
BEC商务英语初级考试历年真题及答案6套
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的加薪的方法,各位还是要辩证的看。要想人生第一份工作就找到自己满意的,是挺难,可 是以加薪为目的跳槽,也未必是什么明智的好办法。
31 题,太明显的定语从句,前面是 someone,那么当然填入表示人的关系代词 who。 32 题,in line with,和什么一致,固定搭配,在中级的选词版完型里常考到这个词组。 这句的意思是,找个一个愿意给你提供和你才能更加一致的薪水的人。 33 题,from me to me,时不时的。changing employers from me to me ,时不时的换 老板。 34 题,Irrespec ve of,同 regardless of 一样,后面接让步状语从句,不管我们对可能的 雇主研究的多么好,新的工作都是一个未知数。用 how well。 35 题,turn out to be,固定用法。 36 题,换工作,要么是个好的举措,要么将成为灾难。而我们大多数人这两种经历都 有。有这种经历,是过去完成时,用 have+done。 37 题,理解前后文意思。换老板不是件我们经常愿意做的事情,并且也不是一想要加 薪就要换老板。用 every me,表示每次要加薪就准备换老板。 38 题,这题有点难度,考验人的语法功底。首先这个句子是虚拟语气,We’d 是 we would 的缩写,而不是 we had。是表示对将来的假设,我们要承担更多的风险。所以用 would be。 39 题,比较明显的,view as,将什么视作什么。 40 题,和 circumstance 相关的词组,很容易想到 under/on some circumstance,在某种 情况下。
Component:one of several parts that together make up a whole machine, system etc Por on:a part of something larger, especially a part that is different from the other parts 这里强调 tes ng 是一个组成部分,没有说明特殊的地方,选 component。 28 题,对每个人未来的可能表现没有一个真正的衡量。选 measure。 29 题,fill a posi on,填补空位,fill 在这里的意思是 to perform a par cular job, ac vity, or purpose in an organiza on, or to find someone or something to do this 。不能选 occupy,因为 occupy 更强调人的一种主动,而这里只是客观说某个需要填补的职位。 30 题,in the business of,也是一种固定的说法,在什么的过程中。很多场合都可以使 用。可以多看几个例句: We’re in the business of s mula ng the economy (By Obama) Energe cs is a specialist management consultancy in the business of climate change
剑桥商务英语初级试题(卷)Unit5b
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剑桥商务英语初级试题(卷)Unit5bUnit 5bPart I GrammarTask 1Complete the dialogue with the present perfect or past simple form of the verbs in brackets.Kate: Hello. Kate Hawthorn speaking.Jason: Hi Kate, it’s Jason. I (1 just / come back) ______________________ from holiday and I was wondering about the quarterly sales figures…Kate: Oh right. Hang on. We (2 get) _____________________ them a couple of weeks ago.Jason: So, how we (3 we / do) ____________________ last quarter?Kate: Right, here they are. Well, it’s difficult to say, really. And I’m afraid some of the offices (4 still / not send) ______________________ their figures in yet. Jason: So who (5 send) _______________________ their results so far?Kate: Germany. They (6 do) ___________________ quite well last quarter. They (7 beat) ___________________ their sales target by 12%.Jason: How they (8 they / manage) _______________________ that? Their sales (9 be) _________________________ down when I (10 be) ________________________ there in August.Kate: I know, but they (11 win) _________________________ a big contract in September.Jason: So what about Spain?Kate: We (12 not / hear) ___________________________ from them yet, I’m afraid…Answers:1. ‘ve just come back2. got3. did we do4. still haven’t sent5. has sent6. did7.beat8. did they manage9. were10. was 11. won 12. haven’t heardTask 2Complete the e-mail with the correct form of the past simple or present perfect.Answers:1. got2. had3. haven’t all come4. sent5. got/ ‘ve got6. ‘ve already asked7. didn’t all arrive8. Did you mention9. were10. ‘s always been 11. ‘ve arranged/ arranged 12. haven’t come 13. saw14. went 15. told 16. ‘s just come 17. made18. p romised 19. didn’t tell 20. haven’t even started Task 3Use the proper form of the verbs in brackets to complete the presentation. Good afternoon everyone. Welcome to the presentation of the company’s half year sales results. As you can see, this year (1 be) ______ very successful so far and the company (2 already/achieve)______ many of its targets for the year. Our sales people (3 work)______ very hard and the department (4 perform)_____ very well. The success is especially pleasing when you think back to the problems we (5 have)____ summer. Sales (6 be) _____ down by 10% and things (7 not/look)______ good at all. We (8 make) ______ some difficult decisions last year, which a lot of people (9 not/be) ____ happy with. However, since then we’re happy to say that performance (10 improve)_______ sharply.Keys;1 has been2 has already achieved3 have worked4 has performed5 had6 were7 did not look8 made9 were not 10 has improvedPart II VocabularyWhich word is the odd one out?1. goal objective sales target2. graph prediction chart diagram3. profit expenditure overheads costs4. value turnover income earnings5. result forecast prediction budget6. current present existing previous7. capital project finance assets8. possibility chance position opportunity Answers:1. sales2. prediction3. profit4. value5. result6. previous7. project8. positionPart IIIMatch the sentence halves.1.Exports to France decreased due to a) an increase in marketshare.2. A reduction in overheads meant b) the weakness of the euro.3.Production times were cut as a result of c) the $2.2bn acquisition ofIndigo.4. A successful discounting policy led to d) a sharp fall in the shareprice.5.Pre-tax profits were down because of e) investment in newmachinery.6.Poor third quarter results caused f) an increase inprofitability.Answers:1. b2. f3. e4. a5. c6. dPart IVRewrite the sentences using the correct form of the words in brackets.1. It’s difficult to export to some countries. They have complex regulations .(due to ) It’s difficult to export to some countries due to complex regulatons.2. We produce locally. The production costs are lower.(because of ) __________________________________________________3. We’re now trading in euros. we’ve had to update all our systems.(mean) __________________________________________________4. There were problems with a supplier so there were delivery delays .(cause) __________________________________________________5. Production costs are rising. Margins are getting smaller.(lead to) __________________________________________________6. European exports have risen.The value fo the euro is falling.(due to ) __________________________________________________7. It will be easier ot distribute directly to customers. Internet usage hasincreased .(because of ) __________________________________________________8. There are some new regulations.They will increase our export business.(lead to ) __________________________________________________Keys:2 We produce locally because of (the) lower production costs.3 Trading in euros means(that)we have had to update all our systems .4 The delivery delays were caused by a supplier.5 Rising production costs are leading to smaller margins.6 European exports have risen due to a fall in the value of the euro.7 It will be easier to distribute directly to customers because of an increase in Internet usage.8 New regulations will lead to an increase in our export business .Part V ReadingQuestions 1-5●Look at questions 1-5.●In each question, which sentence is correct?●For each question, mark one letter (A, B or C) on your Answer Sheet.1.What is the problem with the order?A. The goods are delayed.B. The goods are lost.C. The goods are damaged.2.A.They will close the factory on 3 November.B. They will move to a new factory on 3 November.C. They will open the factory again on 3 November.3.What do we know about Ken Roberts?A. He used to work for Townley Vehicles.B. He is applying for a job as a sales manager.C.He was employed by Weston Motors in the past.4.A.Telephone our new office if you want to order anything.B.Visit our new office and talk to us about what you need.C.Contact us with your requirements when you open a newoffice.5.The company’s sales growth for this year isA.lower than expected.B.the same as expected.C.higher than expected.Answers: 1-5 ACCBAQuestions 6-10●Look at the charts below. They show the income from sales and the incomefrom advertisements in eight different newspapers over a three-month period in 2001.●Which chart does each sentence (6-10) describe?●For each sentence, mark one letter (A-H) on your Answer Sheet.●Do not use any letter more than once.6. While income from advertisements rose steadily throughout the period,income from sales increased in June but then fell to below the May level.7.Income from advertisements fell slightly in June and by a larger amount in July,whereas income from sales remained steady in the final month.8.Although income from sales overtook income from advertisements in June, itthen dropped back again at the end of the period.9.Income from sales reached a low point in June while income fromadvertisements leveled off at the end of the period.10.Income from advertisements reached a peak in July and income from sales wasat its lowest point in June.Answers: 6-10 DFBEAQuestions 11-16●Read the text below about a retail group.●For each question 11-16, choose the correct answer.●Mark one letter (A, B or C) on your Answer Sheet.11.In the past year £4,000,000 was spent onA.looking after old people.B.all the company projects.cation and training.12.This year’s special help for the disabled has concentrated onA.improving heir security.B.providing them with training programmes.C.research into their illnesses.13.The Schools Prom concert is for children fromA.poor parts of the country.B.London only.C.all over the country.14.An advantage with one of the education projects is that the managersA.are usually good teachers.B.rarely leave the company.C.can continue their careers.15.The company gave some financial assistance toA.allow more people to study at a high level.B.promote retailing jobs in schools.C.train students in schools management.16.The companyA.only pays into projects that the staff choose.B.is keen for staff to help the local community.C.expects staff to support only local projects.Answers: 12-16 BACCABPart VI WritingTask 1●You are attending a conference in the USA next week and will need secretarialhelp during he trip as your PA is away on holiday.●Write a memo to the Human Resources Manager;----- requesting a temporary PA for the trip-----explaining why your PA cannot go with you-----giving the dates of the trip.●Write about 30-40 words on your Answer Sheet.Answers:To: Human Resources ManagerFrom: John JonesI’m attending a Conference in the USA next week on 18th&19th March and my PA is on leave so could you arrange a temporary PA for the trip?ThanksTask 2●Read this part of a letter from Peter Lam, the owner of a clothes shop.●Write a letter to Mr. Lam:-----thanking him for his letter-----saying that you are enclosing a price list-----informing him what discount you can give him-----telling him the colors in which the shirts are available ●Write 60-80 words on your Answer Sheet. Answers:。
bec真题第五及答案解析
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bec真题第五及答案解析BEC真题第五及答案解析BEC(Business English Certificate)是由剑桥大学考试委员会(Cambridge Assessment)所颁发的一种商务英语水平证书。
它分为初级(BEC Preliminary),中级(BEC Vantage)和高级(BEC Higher)三个等级,是国际上广为认可的商务英语考试之一。
BEC真题第五是属于BEC Vantage级别的考试。
这份试卷旨在评估学生在商务场景中的语言运用能力,包含了各个方面的商务英语技能,如商务交流、商务写作、商务阅读和商务听力等。
解题过程中,考生要充分理解题目要求,准确理解信息,运用正确的语言表达方式。
下面将以单项选择题为例,简要分析BEC真题第五的题目及答案解析,帮助读者更好地准备这一考试。
(题目1)1. The delay was due to ........... getting the goods on the shelves.A. someone’sB. anyone’sC. no one’sD. everyone’s这是一道语法题,考察对名词所有格的运用。
根据句意“延误是因为没有把货物摆放在货架上”可以看出,这里的意思是指没有一个人去把货物放在货架上。
所以正确答案是C选项,no one's(没有一个人的)。
(题目2)2. We have postponed the meeting as manypeople ............ in training this week.A. are already awayB. have already goneC. had already goneD. had already been away这道题考察的是时态的使用。
根据句意“由于这周有很多人参加培训,我们已经推迟了会议”,可以看出要使用现在完成时去描述一个过去发生的动作对现在产生的影响。
(完整word版)2014年5月国际商务英语(初级)试卷及参考答案
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★绝密·考试前严禁任何人翻阅全国外经贸从业人员考试国际商务英语等级考试(初级)试题册考试时间:2014年5月31日 09:30-11:30※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※※考生姓名:准考证号:考点(考区):注意事项一、考生将姓名、身份证号、考试项目、考点(考区)、准考证号填涂在试题册及答题卡(答题纸)相应位置。
二、考生在规定考试时间内做完试题册上的试题,并将答案填涂在答题卡(答题纸)相应位置,写在试题册上的答案一律无效。
全部答题时间为120分钟。
三、考生在答题卡上作答时,切忌超出答题区域。
如因超出区域作答导致答题卡失效,由考生个人负责。
客观题按题号顺序进行填涂,主观题在每题左上角写清题号按顺序作答。
凡因题号不清导致考试成绩有误,由考生个人负责。
四、考生不得将试题册、答题卡(答题纸)带出考场。
考试结束,监考员收卷后考生方可离开考场。
五、考生注意对自己的答案保密。
若被抄袭,一经发现,后果自负。
★请将答案写在答题卡上,答案写在试卷上无效。
一、客观题(本大题有60小题,每小题1分,共60分)[1-20] Listening: 20%(听力,20分)Section ADirections: Listen to the following dialogue and choose the correct word or words to fill each gap from A,B,C or D. This section accounts for 5 points. Each question will be read twice.Mike: It would be nice to see you again, Mary. Are you free on Sunday evening?Mary: I’ m sorry, I’m not. I’ve got to visit my aunt 1 .Mike: Oh, that’s a pity. Monday’s difficult for me. What about Tuesday evening?Mart: Tuesday’s bad for me as well. I’ve got to go to a meeting.Mike: Wednesday then?Mary: No, Wednesday’s out for me, I’m afraid. I’ve got to 2 and do some work. I really must.Mike: Oh, that’s a shame. Well, I can’t 3 Thursday. What about Friday?Mary: I’m 4 sorry. I’ve got to go out for dinner on Friday.Mike: Have you got to? Can’t you get out of it?Mary: I’m afraid not. I’ve simply got to go.Mike: Well, it looks as if we’ll have to wait till next week then.Mary: Yes, I’m sorry, Mike. Look, I must go now. I have to meet Lisa in ten minutes. Ring me next week 5 .Mike: Fine. Try and keep an evening free for me.1.A. in the hospital B. in hospital C. in hotel D. in hostel2.A. stay in B. staying C. stay D. sleep3.A. make that B. make this C. make D. make it4.A. outright B. awfully C. really D. totally5.A. some time B. sometimes C. sometime D. some timesSection BDirections: Listen to the following passage and choose the correct word or words to fill each gap from A,B,C or D. This section accounts for 5 points. Each question will be read twice.For international investors, the decision to invest in a foreign country, whether to establish or6 a plant or a sales network, or to purchase stocks or bonds, is a difficult one. Before theymake the decision to invest abroad, international investors will have to make sure that the investment 7 in the host country is favorable enough. In other words, they will have to analyze and assess the possible 8 before actual investments are made. Therefore, international investors must take into 9 the economic, political, legal and social aspects of the host country to 10 possible risk exposure.6.A. access B. acquire C. account D. require7.A. climate B. climax C. climb D. client8.A. risk facts B. least factors C. risk factors D. list factors9.A. an account B. a account C. the account D. account10.A. maximize B. minimize C. maximum D. minimumSection CDirections: Listen to the tape and choose the correct translation for each of the sentences. This section accounts for 10 points.Each question will be read twice.11.A. 希望和你方达成交易。
剑桥商务英语初级真题(5)
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剑桥商务英语初级真题(5)READINGPART ONE● Look at questions 1-5.● In each question, which sentence is correct?● For each question, mark one letter (A, B orC. on your Answer Sheet. 1、Use this website toA. renew a vehicle insurance policy.B. claim on your vehicle insurance.C. find cheaper vehicle insurance.2、What should the Distribution Assistant do?A. work out if delivery costs have changedB. change to a new delivery companyC. contact corporate customers about changes to deliveries 3、A. Remove packaging to check directions on how to load paper.B. Refer to information on the packaging to see how to load paper.C. Load paper according to the instructions on the side of the photocopier.4、A. Members of the Corliss Institute can use its information resources.B. The Corliss Institute organises training for its members.C. Anyone can apply to become a member of the Corliss Institute.5、A. Mr Jin's assistant will contact Andrew to change the day.B. The meeting with Mr Jin will now take place on Thursday.C. Mr Jin would like to meet at a later date.PART TWO● Look at the list below. It shows a range of business books avail able from an internet bookseller.● For questions 6-10 on the opposite page, decide which book (A-H) each personneeds.● For each question, mark one letter (A-H) on your Answer Sheet.● Do not use any letter more than once.6、 Sandy Powell is finding the vocabulary on his international marketing course very demanding, and needs a suitable reference book.7、 Ingrid Grieg-Gran would like a pay rise and is worried about how to approach her boss.8、 Ram Banerjee is applying for a job in a new company and needs some advice about preparing for the selection process.9、 Belinda Thomas is considering buying some shares in internet businesses for a project on her MBA course.10、 Doreen Yip designs software for major companies and plans to expand her firm's customer base.PART THREE● Look at the charts below. They show a manufacturing company's production levels, the number of staff in its production department, and its average annual market share over a ten-year period.● Which year does each s entence (11-15) on the opposite page describe?● For each sentence, mark one letter (A-H) on your Answer Sheet.● Do not use any letter more than once.11、 While employee numbers rose and more units were produced than in any previous year, market share declined.12、 In this year output increased despite staff cuts, but market share remained the same as the previous year.13、 The workforce was smaller than the previous year, and neither output normarket share increased.14、 Market share fell from the previous year's level, and output was almost at its lowest for the period.15、 Although fewer staff were employed than the previous year, output was higher and market share recovered to the level of two years earlier. PART FOUR● Read the article belo w about a takeover battle between a hotel chain and an investment company.● Are sentences 16-22 on the opposite page 'Right' or 'Wrong'? If there is not enough information to answer 'Right' or 'Wrong', choose 'Doesn't Say'.● For each sentence (16-22), mark one letter (A, B orC. on your Answer Sheet.16、 The headquarters of Unigroup will close after the rest of the business has broken up.A. RightB. WrongC. Doesn't say17、 Unigroup is cutting costs to help persuade shareholders to reject a rival takeover bid.A. RightB. WrongC. Doesn't say18、 Unigroup's US staff who have already lost their jobs were senior managers.A. RightB. WrongC. Doesn't say19、 Unigroup's shareholders wish to delay their decision on Rockford's proposal.A. RightB. WrongC. Doesn't say20、 Rockford's shareholders support the offer their company is making.A. RightB. WrongC. Doesn't say21、 It is believed Rockford will increase its bid if the current one looks likely to fail.A. RightB. WrongC. Doesn't say22、 Rockford was reported for publicly criticising Unigroup.A. RightB. WrongC. Doesn't sayPART FIVE● Read the article below about Contrast, a chain of sandwich shops.● For each question (23-28) on the opposite page, choose the correct answer.● Mark one letter (A, B orC. on your Answer Sheet.Sandwich QueenIn a surprise move, 33% of the shares in privately-owned British sandwich chain Contrast, were recently sold to King Coffee, the international coffee shop chain. 'We could already afford to expand overseas,' says Caroline Bell, Contrast's Chairman, 'but didn't know the best way to do it. This way, we'll benefit from King Coffee's experience, while keeping the two companies' brands and branches quite separate.'Caroline Bell and Johnny Nash's first venture was to set up a clothes shop ten years ago. Later they began selling sandwiches there, and then, finding sandwiches more profitable, gave up selling clothes. During this time Bell has been involved in every aspect of the business, including sandwich making and now heading the company, while Johnny Nash is the Chief Executive. With Nash responsible for day-to-day management, Bell can find time to concentrate on what she describes as the secret of their success: experimenting with different ingredients, to add to the menu. 'We believe in doing what we do best,' she says, 'so we won't move into other fields. And our customers like our friendly service, so we'll make sure that doesn't change.'One reason for the friendly service is that five times a year, the shop managers spend a day at another branch serving customers, so that they don't forget what it's like for the sales staff. Senior managers, too, participate in this scheme. 'It's great because you're in contact with both customers and staff,' Bell says. 'We considered introducing it for the whole workforce, but it was too difficult.'The company see their staff as key, and Bell is proud that most managerial appointments come from within the chain. 'Some people think that companies need to bring managers in from outside, but we haven't found that. In fact we've done so well that there's a risk we'll stop trying, which would ruin Contrast. We would like to think that as long as sandwiches stay popul ar, we'll always be successful, but of course that isn't true.'And will she always be the sandwich queen? 'If I were just doing it forthe money, I could sell out tomorrow and be rich. But what matters to me is that the people I work with think I'm doing a good job. I'll stay for as long as they think that, but I can't imagine finding anything else more interesting.'23、 Why has Contrast sold shares to King Coffee?A. It needs the money to fund expansion abroad.B. It hopes to learn how to move into foreign markets.C. It wants to use the King Coffee name in other countries.24、 How did Caroline Bell begin working for Contrast?A. She was one of the people who started the company.B. She joined the company as a sandwich maker.C. She was appointed at senior manager level.25、 Bell's plan for the company is toA. expand the range of sandwiches on offer.B. move into new types of products.C. improve the quality of the ingredients they use.26、 What happens on five days a year?A. Customers have the chance to talk to managers.B. Managers go to a different shop to work.C. All employees work in another shop.27、 What does Bell consider to be the biggest danger to the company?A. Most of the managers were promoted internally.B. Sandwich shops are going out of fashion.C. The management might relax their efforts.28、 Bell says she would leave the company if sheA. lost the respect of colleagues.B. made enough money.C. became bored with the work.PART SIX● Read the article below about staff surveys.● Choose the correct word to fill each gap from A, B or C on the opposite page.● For each question (29-40), mark one letter (A, B orC. on your Answer Sheet.Staff QuestionnairesSurveys are now an everyday part of business life. Most business people probably have a survey on their desk 29 to be completed. Companies feel they have to collect information from their employees on 30 matters as job satisfaction, or their attitude 31 team-working. But 32 of real value is gained from these questionnaires, and in some 33 the surveys produce bad data, on the basis of which bad decisions are 34 For a start, many of the questions are too general, and 35 open to different interpretations. A very high 36 of people agree with the statement, 'Knowledge-sharing is important 37 competitiveness.' But a 38 focused question could produce better statistics: for example, 'Is knowledge-sharing encouraged in your company?' In addition, research which was 39 out at one university shows that questions about job satisfaction get different responses on different days, depending on 40 the employees fill in the questionnaire on a Monday or a Friday.29、 A. wait B. waited C. waiting30、 A. such B. many C. enough31、 A. at B. to C. by32、 A. one B. any C. little33、 A. times B. cases C. occasions34、 A. done B. made C. found35、 A. either B. however C. therefore36、 A. amount B. percentage C. quantity37、 A. for B. about C. through38、 A. more B. much C. mainly39、 A. carry B. carried C. carrying40、 A. what B. why C. whetherPART SEVEN● Read the letter and the email below.● Complete the form on the opposite page.● Write a word or phras e (in CAPITAL LETTERS) or a number on lines 41-45 on your Answer Sheet.INTERVIEW FORMFull name of applicant: 41Job vacancy applied for: 42Date of interview: 43 2005.Time of interview: to be confirmed. Place of interview: 44Applicant's employment detailsLocation of applicant's presentworkplace: 45WRITINGPART ONE46、● You are about to go to a meeting and you want your assistant to make an urgent phone call to a customer,● Write a note to your assistant Clare which you will leave on her desk:● saying who she should call● giving her details of what to say● telling her where she can find the information she needs.● Write 30-40 words on your Answer Sheet.PART TWO47、● Read this part of a letter below from Ben Dawson, the Marketing Director of a business software company.● Write a letter to Mr Dawson:● asking for a product demonstratio n at your workplace● explaining why you are interested in one of the products● telling him which staff from your company would like a demonstration● suggesting a possible date.● Write 60-80 words on your Answer Sheet.● Do not include any postal addresses.LISTENINGPART ONE● For questions 1-8, you will hear eight short recordings.● For each question, mark one letter (A, B orC. for the correct answer.● After you have listened once, replay each recording.48、 When should the woman phone Mr Hashimoto?A.B.C.49、 Which chart shows graduate recruitment for this year?R=Research S=Sales E=EngineeringA.B.C.50、 What do both speakers think the company needs to review?A. pricesB. qualityC. delivery times51、 Which graph is the speaker referring to?A.B.C.52、 What is the subject of the seminar?A. Communication SkillsB. Time ManagementC. Recruitment Strategies53、 Which number should you press to discuss payment?A.B.C.54、 What does the woman want information about?A.B.C.55、 What does the man order?A.B.C.PART TWO● L ook at the notes below.● Some information is missing.● You will hear a man leaving an answerphone message about electrical goods.● For each question (9-15), fill in the missing information in the numbered space using a word, numbers or letters.● After you have listened once, replay the recording.PHONE MESSAGECompany name: 56 Department StoreContact name: Roger 57Phone number: 01873 58Urgent-send: 59 fridge/freeter brochuresAlso include: 60 price lists Check availability ofdishwasher model no: 61dishwasher: 62 mm widePART THREE● Look at the notes from a staff meeting in a department store.● Some information is missing.● You will hear a talk by the store manager.● For each question (16-22), fill in the missing information in the numbered space using one or two words.● After you have listened once, replay the recording.STAFF MEETING HELD ON 8 JUNEName of new Assistant Manager: Amanda 63Sportswear DepartmentPromotion opportunities open to 64staff stockroomNew 65 will improve stock handlingDesign TeamStaff training-subject: 66VisitFrom: 67Date: 13th 68 2002Subject of talk: 69 policyPART FOUR● You will hear an interview with Michael Wright, a managing director, talking about his company, ALC.● For each question (23-30), mark one letter (A, B orC. for the correct answer.● After you have listened once, replay the recording.70、 Michael's company first started in businessA. producing parts for lorries.B. doing lorry repairs.C. building special lorries for clients.71、 Michael joined ALC because he wanted toA. continue as an engineer.B. run the production department.C. be a director.72、 At the time Michael became a director, ALC wasA. doing good business.B. buying new equipment.C. negotiating a contract.73、 Michael suggested that the company shouldA. change its production methods.B. aim to take over its biggest rivals.C. increase its production rate.74、 One of the reasons ALC started producing ambulances was becauseA. a customer had asked it to.B. the company already had a good design.C. the market for ambulances was fairly stable.75、 When it started producing ambulances, ALC's main problem wasA. competing with another company.B. having to cut its prices.C. losing a contract.76、 Michael feels ALC is unusual because the directorsA. are responsible for marketing the products.B. have little contact with managers.C. work on the production line.77、 Now ALC is aiming toA. improve its cash flow.B. recruit more staff.C. do more training.SPEAKINGPART 178、In this part, the interlocutor asks questions to each of the candidates in turn. You have to give information about yourself and express personal opinions.PART 279、In this part of the test, you are asked to give a short talk on a business topic. You have to choose one of the topics from the two below and then talk for about one minute. You have one minute to prepare your ideas.PART 380、In this part of the test, the examiner reads out a scenario and gives you some prompt material in the form of pictures or words. You have 30 seconds to look at the task prompt, an example of which is below, and then about two minutes to discuss the scenario with your partner. After that, the examiner will ask you more questions related to the topic.For two or three candidates.Scenario* 3 minutes for groups of three candidatesPrompt materialFollow-on questions● Can you think of any other things the company could include on its website? (Why?)● Do you think all companies need to have a website? (Why?/Why not?)● Do you think there are any disadvantages for a company of having a website? (Why?/Why not?)● Would you like to work in designing websites? (Why?/Why not?)● Do you think company websites should be in different languages?(Why?/Why not?)答案:READINGPART ONE1、C2、A3、B4、A5、CPART TWO6、 7、 8、 9、 10、PART THREE11、 12、 13、 14、 15、PART FOUR16、B 17、A 18、C 19、A 20、B 21、C 22、A PART FIVE23、B 24、A 25、A 26、B 27、C 28、APART SIX29、C 30、A 31、B 32、C 33、B 34、B 35、C 36、B 37、A 38、A 39、B 40、CPART SEVEN41、 (MS/MRS/MISS) ERICA SIMON 42、 (A) MARKETING MANAGER 43、 (ON) (THE) 31(ST) OF MAY/31/(0)5/MAY (THE) 31 (ST) 44、 (AT) (THE) MILFORD HOTEL (FIRST) 45、 CANADAWRITINGPART ONE46、PART TWO47、Sample ASample BSample CSample DLISTENINGPART ONE48、B[听力原文]When should the woman phone Mr Hashimoto?Man: Linda, Mr Hashimoto called again.Woman: Oh no, -when was that?Man: Around eleven o'clock. He's got a meeting at three o'clock, so can you call him at two-not later. He said it's very important.Woman: I know, I know...49、C[听力原文]Which chart shows graduate recruitment for this year?Woman: ... We've attracted a lot of graduates into Engineering this year, with similar numbers entering Sales, but we must look at Research. This year our recruitment there has been very low. We'd prefer equal numbers to enter both that and Engineering.50、A[听力原文]What do both speakers think the company needs to review?Man: These figures aren't good.Woman: No. The MD's asked us for recommendations. I think we need to look at prices, and to find a way to improve quality.Man: But our quality control's excellent. I agree about the charges though. Maybe we don't deliver fast enough.Woman: Well, we're better than our competitors.Man: OK, well, we agree on one thing.51、A[听力原文]Which graph is the speaker referring to?Man: ... and share prices have finished the three-month period at their lowest point in spite of rising sharply in the first month, and remaining fairly steady for a few weeks.52、A[听力原文]What is the subject of the seminar?Man: Welcome to today's seminar. Our speaker is Susanna Jones.Woman: Thank you John. As managers, I know you're all extremely busy. Constantly having deadlines to meet is stressful. But don't pass that stress on to staff. Having recruited and trained good staff, it's essential to be able to communicate your message effectively. So what I'm going to suggest...53、B[听力原文]Which number should you press to discuss payment?Man: Hello, this is Wesley Electronics. If you would like a copy of our new catalogue press one. If you have an enquiry about an invoice, press two. If you would like to report a technical fault, or speak to a service engineer, press three.54、C[听力原文]What does the woman want information about?Woman 1: Please leave a message after the beep.Woman 2: This is Barbara Newman. Thanks for the flight details. The thing is, I've got to stay overnight now, so I need a hotel and a car. Actually, I'm hiring a car at the airport, so it's just accommodation details. Can you fax me some information?55、A[听力原文]What does the man order?Man: Hello, this is Turners Ltd. I'm ringing to order more stationery. We need thirty packets of A4 paper.Woman: Oh yes, good morning. Would you like your company name on the top? Man: I think plain will be fine.Woman: What about envelopes? They're half-price at the moment.Man: Um, okay, could you put thirty packets of those in as well, then? Thanks.PART TWO56、 NAUGHTON[听力原文]Woman: Thank you for calling the FCR customer care line. Please speak clearly, spelling your name and including a daytime phone number.Man: Hello. I'm phoning from Naughton Department Store, that's Naughton spelled N-A-U-G-H-T-O-N, and I'd like to order some brochures. My name's Roger Woodes, with an e- that's W-double O-D-E-S. I'm in the Home Electrical department and my direct line is oh-one-eight-seven-three, four-five double three-three-nine. Right, what we need urgently is your fridge and freezer brochure - we've run out of the hundred you sent us, so we'd like two hundred and fifty more. And please include the price list - half a dozen copies of that should be enough, no make it eight, could you? Also I have a question about your dishwashers - in the new brochure for those there's no reference to the JQ one-six-five model, but it shows the new JQ one-six-eight, which looks similar but is wider. Have you stopped making the earlier one? I've got a customer who wants to buy it - or another model of the same width. It's five-nine-oh millimetres instead of the usual six hundred, which she needs to fit in a particular space. Could someone call me back as soon as possible about this? Thank you.57、 WOODES 58、 453339 59、 250 (MORE) 60、 EIGHT/8 61、 JQ165 62、 590 (MM)PART THREE63、 HILL[听力原文]Woman: Well, I've got a few things to tell you about this morning. I k now some people aren't here yet, but let's start anyway. We haven't got much time before we open. The first thing is we've appointed a new assistant manager to replace John Black when he leaves next month. John's replacement is Amanda Hill from the Oxford branch. I'm sure you'll enjoy working with her and I hope she'll have your full support.Now, with the opening of the new sportswear department, we have a number of vacancies at senior level. If you are a member of the junior sales staff and you are interested in applying for one of these senior positions, see Personnel. Moving on, some of you in the stockroom complained about the way stock is handled and I'm pleased to say head office have agreed to update the software we use to make the process more efficient, and that'll be installed in a few weeks. Still no news on the stock room management training, but, for those of you in the creative design team who are responsible for the shop displays, there's a one-week course on window display. This will be held at head office and we're allowed to send four of you. Anyone in the team interested in going on this course, speak to your supervisor at the end of this meeting.Finally, some news of an important visit - our chairman is coming to this store next month. He wants to meet as many of you as possible so he'll be with us all day - that's on the thirteenth of July. He's going to make a tour of the sales areas in the morning and talk to senior managers in the afternoon about the company's export policy. There'll also be the opportunity to ask any questions you may have.64、 JUNIOR SALES (STAFF) (LEVEL) (ASSISTANTS) 65、 (UPDATED / NEW) SOFTWARE (PROGRAMME(S) / PROGRAMMING / PROGRAM / PROGRAMING) 66、 WINDOW DISPLAY(S) / SHOP DISPLAY(S) 67、 (THE) (OUR) CHAIRMAN / (COMPANY) CHAIRMAN / THE CHAIRMAN OF THE COMPANY / THE COMPANY'S CHAIRMAN 68、 13TH/13TH OF JULY 69、 (THE) (COMPANY) / (COMPANY'S) EXPORT(S) / EXPORTING (POLICY)PART FOUR70、B[听力原文]Woman: The motor industry may be having a hard time in some areas. Butat ALC, a small vehicle plant in the UK, business has never been better. I have with me today ALC's managing director, Michael Wright.Michael, your company has a long history, doesn't it?Man: Yes, ALC began life as a small workshop that specialised in fixing lorries that had broken down, before moving into making lorry components for garages doing repairs. Then later on the company went on to design and build special vehicles according to customers' requirements.Woman: And when did you join the company?Man: In the nineteen eighties - after a career in engineering. I wanted something different and I'd always been interested in production, so I came in to manage that side of the business. Sometime later a couple of colleagues invited me to become a director.Woman: What was the company like when you joined the board?Man: Well, we'd begun lorry production, but business was slow. Then one of our existing customers was considering offering us a much larger contract. Talks were just beginning with them when I began as a director. It suited us perfectly because if they guaranteed us a lot of work, we could invest in new equipment.Woman: So what was your plan?Man: Well, I proposed working with our main competitor, so that instead of producing the whole vehicle ourselves, we could get some of the lorry parts from them and add our own special components here, to build lorries to suit this customer's requirements. But I never thought it would be so successful - we can now produce one vehicle every fifty-three minutes!Woman: And next you turned to ambulance production.Man: Well, we soon decided we needed to expand our customer base by developing another product of our own, so we started working on a design for producing a new line in ambulances. Economic changes aren't as much of a problem as they are for manufacturers of other types of vehicles. Ambulances will always be needed. Woman: And did you have any problems?Man: Well yes, at that time one supplier had the monopoly of the entire market, but as our prices have always been very competitive that's helped us to win customers from them. Since then we've developed our own market, and got several contracts to produce ambulances for major organisations. Woman: And I've read that your company organisation is rather different. Man: Well, management on the production and development side is strong and we all work well as a team. But what is different is that we've achieved our success without a marketing manager. I look after all that, with my two fellow directors. It's obviously working - turnover will be up again next year, and that's just the beginning!Woman: It all sounds too good to be true! Don't you have any problems? Man: Well, we have a strong balance sheet, and a satisfactory cash flow, but yes we do have our problems. We need another twenty people, and there aren't any suitably qualified people living locally. There are trained workers in other parts of the country looking for jobs, but we've found they're not willing to move here and we're certainly not going to move - we like it here too much.Woman: Well, I hope you manage to sort it out. Thank you for talking to us, Michael.Man: Thank you.71、B 72、C 73、A 74、C 75、A 76、A 77、BSPEAKINGPART 178、PART 2 79、PART 3 80、。
2014年5月剑桥商务英语BEC考试真题回忆
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2014年5月剑桥商务英语BEC考试真题回忆2014年5月BEC初级真题回忆:阅读部分:长文章讲了一位企业家从科技企业辞职创办电子商务网站的故事,问题考察了她创办公司的动机、目标、如何管理等。
听力部分:选择题:采访了一位公司CEO,内容涉及员工晋升、公司业务未来发展、媒体质疑等。
填空题:一位电子手机公司managing director的讲话,内容包括未来产品推广地区、手机建厂等。
写作部分:小作文:要求考生写一封EMAIL给全体员工(To all staff)主题:培训日(Training Day)内容要点:Inform staff when the training day will be. 告诉全体员工培训日的具体日期;Explaining what topics the training day will include. 说明培训日的主题有哪些;Telling them what they need to do before the training day. 告知培训日前需要做些什么;温馨提示:when, what, who, where,how这些要点你是不是已经一条条在Email中写清楚了呢?写完后要记得检查一下行文有没有遗漏要点。
大作文:写作背景:演讲嘉宾受大会举办方的邀请,要发表演讲。
举办方就具体的一些会务安排需要和嘉宾们沟通一下,要求嘉宾提供相关信息。
写作要求:请考生用演讲人的身份给陈女士写一封商务信函告知她个人信息和商务经验,信函内容应该覆盖如下要点:告诉她你演讲的主题;自我描述和个人商务经验介绍;说明演讲时需要用的设备;确认你的抵达日期。
文字提示:"Thank you for agreeing to speak at our management conference on Friday 20 June. Could you please confirm the exact title of your talk? I believe you are arriving the evening before. Could you confirm this?"All speakers are also requested to provide a brief speaker profile for the conference programme giving information about themselves and their business experience. Write a letter to this Ms Chen:Telling her the title of your talk;Describing yourself and your experience in business;Stating what equipment you need for your talk;Confirming the date of your arrival.温馨提示:其实拿分的要点不在于你写了多少字,而是要简明扼要的表达必要信息。
2014年剑桥商务英语初级考试试题(五)
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剑桥商务英语初级考试试题(五)一、READING (PART ONE )(本大题5小题.每题1.0分,共5.0分。
● Look at the questions 1--5. ● In each question, which sentence is correct? ● For each question, mark one letter (A, B or C) on your Answer Sheet. )第1题John, I haven't had a chance to phone Bill. Have you? LizA. Liz has tried unsuccessfully to phone Bill.B. Liz is asking John to phone Bill.C. Liz has been too busy to phone Bill.【正确答案】:C【本题分数】:1.0分第2题NOTICE FOR HOTEL GUESTS When car park is locked (midnight - 6 am), contact security guard for entry.A. The hotel offers safe parking for guests' cars at night.B. Guests can only leave their cars here during the day.C. There is no entry to this car park after midnight.【正确答案】:A【本题分数】:1.0分第3题Order any stationery from this catalogue in June and receive a special free pen,A. Ask for our June catalogue and get some free stationery.B. Buy a product in June and you'll get a gift.C. Order a pen before June and get another one free.【正确答案】:B【本题分数】:1.0分第4题We expect all debts to be settled within seven days. Please note credit cards are not accepted.You can payA. by credit card within seven days.B. in weekly instalments.C. by cheque or cash within one week.【正确答案】:C【本题分数】:1.0分第5题Coffee is served during the morning break to delegates attending the product demonstrationA. Coffee will be available during the meeting if requested.B. There is a coffee break for participants during the morning.C. Delegates can see a product demonstration while they have coffee.【正确答案】:B【本题分数】:1.0分二、READING (PART TWO )(共5小题,共5.0分)● Look at the departments below. ● For questions 1--5, decide which department (A-H) does this job. ● For each question, mark the correct letter (A--H) on your Answer Sheet.第1题Office FilesA. Sales figuresB. Customer contact informationC. Complaints about faulty goodsD. Product detailsE. Publicity expenditureF. Service agreementsG. ShippingH. Human ResourcesMs Kay has to find some missing documentation for an export order.【正确答案】:G【本题分数】:1.0分第2题Mr Brooks wants to check some costs for the advertising campaign he is planning. 【正确答案】:E【本题分数】:1.0分第3题Mr Tanner needs to know the exact measurements of the new desks he is selling. 【正确答案】:D【本题分数】:1.0分第4题Ms Grafton needs the email address of a regular client.【正确答案】:B【本题分数】:1.0分第5题Mrs Anders wants to compare how well two successful products are performing.【正确答案】:A【本题分数】:1.0分三、READING (PART FOUR )(共7小题,共7.0分)● Read the following passage. ● Are sentences 1--7 "Right" or "Wrong"? If there isn't enough information to answer "Right" or "Wrong", choose "Doesn't say". ● For each sentence 1--7, mark one letter (A, B or C) on your Answer Sheet.第1题HEALTHSURE - for you and your familyMany health insurance policies only cover the payments you have to make when you go into hospital, but with Healthsure, you are refunded for routine visits as well. In addition, we guarantee to refund you within 2 to 4 weeks.Healthsure is an organisation which puts the interests of its members before profits. This means we offer very low membership rates. On average, E1.40 is debited from yourbank account each week, so you won't ever need to worry about forgetting to send payment.It's easy to join Healthsure. Just fill in the application form and name the members of your family you wish to include on the policy. If you, your partner, or one of your children has to go into hospital, we will pay a daily allowance. These cash payments are not taxed, and we aim to deal with claims within 72 hours. So, why wait any longer? Apply now and benefit from our caring approach to health care. Phone us free on 0800 885511 (24-hour number) for further information from our customer service advisers.Healthsure makes direct payments to hospitals for its customers.A RightB WrongC Doesn't say【正确答案】:B【本题分数】:1.0分第2题Healthsure makes an annual profit.A RightB WrongC Doesn't say【正确答案】:C【本题分数】:1.0分第3题Customers must pay Healthsure monthly instalments.A RightB WrongC Doesn't say【正确答案】:B【本题分数】:1.0分第4题Healthsure will insure children and their parents on the same policy.A RightB WrongC Doesn't say【正确答案】:A【本题分数】:1.0分第5题Tax is payable on the daily allowances customers receive.A RightB WrongC Doesn't say【正确答案】:B【本题分数】:1.0分第6题Membership applications are approved in less than 72 hours.A RightB WrongC Doesn't say【正确答案】:C【本题分数】:1.0分第7题You can contact Healthsure at any time.A RightB WrongC Doesn't say【正确答案】:A【本题分数】:1.0分四、READING (PART FIVE )(共6小题,共6.0分)● Read the passage below. ● For e ach question 1--6, choose the correct answer. ● Mark one letter (A B or C) on your answer sheet.第1题A GROWING RESTAURANT CHAINSimon Dale, the chairman and founder of the Dalehouse restaurant chain, yesterday announced plans to open a further 20 restaurants and create 600 new jobs in the next four years. The group hopes to open 4 of the new restaurants by the end of this year, creating up to 120 jobs. The programme will result in a chain of over 100 Dalehouse restaurants in towns and cities all over the United Kingdom by the end of the four-year period.The company also has a limited programme of expansion in other countries. There are plans for the company to open its third restaurant abroad towards the middle of next year as planning permission was recently received for a restaurant in the south of Spain. At the moment there is a Dalehouse restaurant in Germany and another in Denmark. Negotiations are already taking place about opening two more restaurants in Germany and three more in Spain.Mr Dale said yesterday: 'Our plans are ambitious and there is no doubt that in some ways they are quite frightening. But we've been in business for twenty years and a lot of our staff have been with us for most of that time and, as a result, have experience of things growing at a fast rate.'The Dalehouse chain currently has 82 restaurants, all in town centre locations. The group is planning now to expand further in residential areas. The company intends to continue its tradition of having most of its restaurants open from midday until midnight seven days a week. It will also continue to open restaurants in buildings which were originally designed for a different purpose.Certain financial journalists wonder whether the company will be able to find enough cash to finance its plans. Mr Dale, however, remains positive. 'It is true,' he says, 'that we will not be able to finance the plans without some support from the banks, and we are in the process of arranging this at the moment. Most of the money, however, will come from the amount we have kept back from 'our profits for future investmentin the business. We opened 4 restaurants last year so an expansion programme of 5 this year and 6 next would not be outside the normal rate of growth. We have had hardly any problems financing our expansion in the past and expect this to continue in the future.After four years there will beA. a total of 600 people employed by Dalehouse restaurants.B. a Dalehouse restaurant in over 120 UK towns and cities.C. 20 more Dalehouse restaurants than there are at present.【正确答案】:C【本题分数】:1.0分第2题How many Dalehouse restaurants are there in other countries at the moment?A. One.B. Two.C. Three.【正确答案】:B【本题分数】:1.0分第3题What does Mr Dale say about the company's employees?A. Most of them have worked for Dalehouse since it started.B. Most of them have enjoyed being in a growing company.C. Many of them have seen the company develop quickly.【正确答案】:C【本题分数】:1.0分第4题What will be different about the new Dalehouse restaurants?A. Some will be away from town centres.B. Some will be in buildings not planned as restaurants.C. Some will be open every day of the week.【正确答案】:A【本题分数】:1.0分第5题What does Mr Dale have to say about financing the company's plans?A. Dalehouse has already arranged loans to help with the finance.B. Dalehouse will need help from the banks.C. Dalehouse has enough money to finance its plans without help.【正确答案】:B【本题分数】:1.0分第6题What does Mr Dale say about problems caused by expansion?A. There have only been minor problems.B. There will be fewer problems in the future.C. There have been very few problems.【正确答案】:C五、READING (PART SIX )(共12小题,共12.0分)● Read the business letter below. ● Choose the correct word to fill each gap, from A, B or C below. ● For each question 1-12, mark one letter (A, B or C) on your Answer Sheet.第1题Time managementUntil recently, books on how to manage your time at work were seen as a bit of a joke in the business world. Many were enjoyable to read (1)weren't taken seriously. (2)told their readers to dress well, be positive, decide (3)they were going and then use (4)valuable minute to make sure they got there. One very successful book, first published twenty years (5)and still available in bookshops, is The One-Minute Manager. It tells the story of a keen young man who wants to learn (6)about how to be a top-performing executive. The authors believe that most people (7)the day putting (8)problems, or when they do try to solve (9)don't do enough. According (10)the authors, having achievable targets should be a manager's aim. Managers everywhere should read (11)book carefully, in order to benefit from (12)sensible advice.A butB orC even【正确答案】:A【本题分数】:1.0分第2题A ItB TheyC We【正确答案】:B【本题分数】:1.0分第3题A whereB whoC why【正确答案】:A【本题分数】:1.0分第4题A someB allC every【正确答案】:C【本题分数】:1.0分第5题A beforeB agoC since【正确答案】:B第6题A lotB muchC more【正确答案】:C【本题分数】:1.0分第7题A spendB spendingC spent【正确答案】:A【本题分数】:1.0分第8题A aboutB overC off【正确答案】:C【本题分数】:1.0分第9题A themB theseC those【正确答案】:A【本题分数】:1.0分第10题A forB fromC to【正确答案】:C【本题分数】:1.0分第11题A theB oneC a【正确答案】:A【本题分数】:1.0分第12题A theirB hisC its【正确答案】:C【本题分数】:1.0分none、六(共READING (PART SEVEN )小题,5共分)5.0第1题Southern Newspaper Group- titles includethe Daily RecordBusiness Network magazine andRecruitment TodayAdvertising Rates:Black/white ColourFull page £250 £425Half page £150 £255Quarter page £90 £155Deadline for advertisements: Thursdays 5.30pmINVOICE TO:Company (1) ______150 - 162 Browning StreetCastlefordFor the attention of: (2) ______Publication: (3) ______Size of advertisement: (4) ______Cost: (5) ______Payment Terms: 7 days【正确答案】:答案:Star Employment第2题【正确答案】:答案:Mr Gordon第3题【正确答案】:答案:Recruitment Today第4题【正确答案】:答案:half page第5题【正确答案】:答案:£150七、WRITING(PART ONE)(本大题1小题.每题5.0分,共5.0分。
2014年剑桥商务英语高级考试试题及答案解析
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剑桥商务英语高级考试试题及答案解析一、READING(PART ONE )(共8小题,共8.0分)·Look at the statements below and at the five extracts from an article about Web hosting provider,its reseller and outsourcing. ·Which article (A, B, C, D or E) does each statement 1—8 refer to? ·For eac h statement 1—8, mark one letter (A, B, C, D or E) on your Answer Sheet. ·You will need to use some of these letters more than once.第1题A Separate Legal EntityA unique feature of a company is that, no matter how many individuals have bought shares in it, it is treated in its dealings with the outside world as if it was a person in its own right. It is said to be a separate legal entity. Just as the law can create this separate legal person, the law also can eliminate it, but its existence can only be terminated by using the proper legal procedures.Thus, the identity of the shareholders in a large concern may be changing constantly as shares are bought and sold by different people. On the other hand, a small private company may have the same shareholders from the date it is incorporated (the day it legally came into being), until the date when liquidation is completed (the cessation of the company, often known as "winding up" or being "wound up"). A prime example of its identity as a separate legal entity is that it may sue its own shareholders, or in turn be sued by them.B Limited LiabilityMost companies are "limited" companies. This means that any shareholder who has paid for the share(s) which he has bought cannot be forced to pay more money into the company if, for example, it is making losses or has gone into liquidation. Thus, the maximum amount of money any shareholder can lose by investing in a company is the amount he has invested. Unlike in sole traders or partnerships a shareholder in a limited company cannot be forced to sell his own property to pay the debts of the business.If a shareholder has not paid in full for the shares he has agreed to buy, he can be forced to pay the balance owing on the shares. Once he has paid that amount he cannot be forced to pay any further amount. Thus, his liability is limited.C Company DirectorsThe day-to-day management of a company is not carried out by the shareholders. Shareholders can normally attend, and vote at, general meetings of their company. At one of these meetings the shareholders will vote for directors, the people to whom the running of the company is entrusted. At each Annual General Meeting (AGM) the directors have to report to the shareholders. They write a directors' report and this is accompanied by a set of final accounts for the year. If there is a change in the directors of a company, for example, a new director being appointed or an existing director resigning, this change must be notified to the Companies Office within fourteen days of the change. The board of directors (usually known simplyas "the board") is the term used to mean all of the directors.D The Company SecretaryThe company secretary must, among other things, attend all board meetings, consult with the chief executive on the agenda and keep a record of the minutes of board meetings and general meetings of the shareholders. It is normally the company secretary who makes returns to the Companies Office including notifying the Registrar of changes in the company's board, auditors, registered office etc. The company secretary is usually an individual although many companies pay firms of accountants to undertake this role.E Share Capital and DividendsA shareholder in a limited company obtains his reward for investing in the form of a share of the profits made by the company, known as a dividend. The directors decide how much of the profits is to be retained in the company and used for expansion. Out of the remaining profits they propose the payment of a certain amount of dividend. The shareholders cannot propose a dividend for themselves higher than that already proposed by the directors. They can, however, propose that a lesser dividend should be paid, although this action is very rare. If the directors propose that no dividend should be paid, then the shareholders are powerless to alter the decision.The decision by the directors as to the amount proposed as dividends is a very complex one and such matters as the effect of taxation, the availability of bank balances to pay the dividends, the possibility of take-over bids and so on will all be taken into consideration.No matter how many individuals have bought shares in it, it is treated in its dealings with the outside world as if it was a person in its own right.【正确答案】:A【本题分数】:1.0分【答案解析】[精析] 本题意为:不管有多少人买卖股票,它都像个体一样,和外面世界交易。
2014年剑桥商务英语初级考试试题及答案解析(七)
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剑桥商务英语初级考试试题及答案解析(七)一、READING (PART ONE )(本大题5小题.每题1.0分,共5.0分。
● Look at the questions 1--5. ● In each question, which sentence is correct? ● For each question, mark one letter (A, B or C) on your Answer Sheet. )第1题Delegates are asked to check out by 10:30 a.m. The delegates should leave their roomsA before half past ten.B at ten thirty.C earlier than half past eleven.【正确答案】:A【本题分数】:1.0分【答案解析】check out“结账离开(旅馆)”。
原句译为:“代表们要在上午10:30前结账离开”,故选A。
第2题Company performance, 19991998 1999Total operating Income $10,000 $25,000Eearnings per Employee $5,000 $15,000Net Income-before Tax $3.000 $3,500A. Net Income-before Tax in 1999 was smaller than in 1998B. Total Operating Income in 1998 was not as much as Net Income--before Tax.C. The employees earned more in 1999【正确答案】:C【本题分数】:1.0分【答案解析】由图知,全部的业务收入每个职业的薪金和税前的纯收入都是1999年的比1998年的高,只有C是正确的。
2014剑桥BEC初级考试实用标准预测卷
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2014剑桥BEC初级考试标准预测卷PART ONE:Questions 1-51、回答1-5题:MEMOTo: Factory staffFrom: Factory ManagerDate: 19 November 2008Subject: Quality controlThe new system starts Monday week. Please read attached leaflet and contact me ff there are any queries.What does the Factory Manager want the staff to do?A.Suggest additions to quality-control instructions.B.Ask if they don't understand something.C.Contact him when the new system starts.2、Notice to RetailersOwing to production delays and unexpected demand, we regret that product No.AS/524B is out of stock.A.This product is currently unavailable.B.Manufacture of this product is discontinued.C.The suppliers have temporarily withdrawn this product.3、The seminar is from 4:30 to 6: 00, with time allowed for questions from the audience.Refreshments are served at 6:00.A.The speaker will respond to questions if time allows.B.There will be time to ask questions during the seminar.C.It will save time if questions are left until refreshments are served.4、Which arrangement is taking place at the time that was planned?A.the meetingB.the interviewC.the presentation5、Imtex called--their order isn't due until next month, but they'd like to pick samples up earlier if possible.Imtex wants toA.postpone an arrangement.B.collect some items.C.change an order.PART ONE:Questions 1-86、听录音:{MP3:/imgcache/attached/media/20140412/20140412133011_0020.mp3}回答6-13题:How much does the price increase?A.B.C.7、How many goods does the buyer want?A.600 dozenB.300 dozenC.900 dozen8、What kind of transportation did the buyer choose?A.B.C.9、When would ,joseph Abernathv come back?A.B.C.10、How many times has Jane been late for work?A.onceB.twiceC.the third time11、What is the speaker worried about?A.getting fatB.losing weightC.reeling ill12、What is the new job of the male speaker?A.IT industryB.Public sectorC.Do business.13、What does Linda probably do?A.Write articles for newspaper.B.Report news on TV.C.Write evaluation to authors.PART ONE:Question 4614、Mr. Lee is going to buy a large amount of electronic components from your company.He also shows an interest in your company's PCX Phone machine, which is under thecharge of Mr. Angus Beard, your colleague. Mr. Lee would like to bring I0 samplesand some brochures back to make a trial sale.Write a short note to Mr. Angus Beard, one of your colleagues:tell him the fact that Mr. Lee is interested in PCX phone.mention the number he wants to have.suggest their direct contact.Write 30-40 words on your Answer SheetPART ONE15、In this part, the interlocutor asks questions to each of the candidates in turn. You have to aive information about yourseff and express personal opinions.(1) Can you tell me a bit about your mother?(2) Have you ever done part-time job in your spare time?(3 Should companies .(:live language training program to the staff? Why?PART TWO16、In this part of the test, you are asked to give a short talk on a business topic. You have to choose one of the topics from the two betow and then talk for about one minute. You hane one. minute to oreoare vour ideas.A.What is important when...?Setting up your own businessMarket surveyFund supportLocationB.What is important when...?Choosing a new career chanceLocationSalaryDevelopment planPART TWO:Question 4717、Read the job advertisement below.EXPORT MANAGER WANTEDTRANSWORLD FREIGHT REQUIESEXPORT MANAGERTo fill new position and control the export side of our business. Write an application to Mr. G Davis ( assistant manager). Transpacific Freight PIc, 3 Lei Ran,Beijing, 100010.Write a short letter to Mr. Davis:showing interest in the position.asking for an application form.asking about the salary and working condition.Write 60-80 words.PART TWO:Questions 9-1518、A NEW ORDERDelivery time:Can be done in (9)_________if stock is availble. If not a (10)_________delivery time of six weeks can be guaranteed. Prompt delivery times are important in this (11)_________ sector.Terms of Payment:For new customers, 50% down-payment is required when the order is placed. The balance of the (12)_________is payable within (13)_________ of delivery.Discount:For ten thousand pieces, (14) a_________per cent discount can be offered. If invoice is settled on delivery, a further (15)_________discount is possible.(9)__________19、(10)__________20、(11)__________21、(12)__________22、(13)__________23、(14)__________24、(15)__________PART TWO:Questions 6-1025、Look at the list below. It shows a number of business training courses.For questions 25-29, decide which training course (A-H) each person needs.For each question, mark one letter(A-H) on your Answer Sheet.Do not use any letter more than once.TLLERS PROFESSIONAL DEVELOPMENT COURSESA.Decision 1 making at board levelB.Making maximum use of older hardwareC.Working with other managersD.Handling difficult situations in the.workplaceE.Updating IT skills,for advertisingF.Dealing with customer complaintsG.Managing your own time efficientlyH.Improving productivity in the factoryOffice manager Helen Turner needs to deal with complaints from staff about somecolleagues' use of email.A.Decision 1 making at board levelB.Making maximum use of older hardwareC.Working with other managersD.Handling difficult situations in the.workplaceE.Updating IT skills,for advertisingF.Dealing with customer complaintsG.Managing your own time efficientlyH.Improving productivity in the factoryOffice manager Helen Turner needs to deal with complaints from staff about somecolleagues' use of email.26、Before deciding to buy a new computer, David Thompson wants to find out whether he can update his existing equipment.27、Claire Collier's toy company has a major new customer and she needs to manufacture more goods without increasing staffing levels.28、Publicity manager Brian Steward did a computer course several years ago, and now wants to learn about developments relevant to his field.29、Richard Masters was recently promoted and would like to improve his ability to meet deadlines.WRITINGPART THREE:Questions 11-1530、回答30-34题:Look at the charts below. They show manufacturing company's expenditure on recruit-ment and training, and its production levels over a ten-year period.Which company does each sentence (11-15) describe?For each sentence, mark one letter (A-H) on your Answer Sheet.Do not use any letter more than once.A.B.C.D.E.F.G.H.The number of absences rose between June and August 2003, when it equaled the previous September's high, before dropping to half that level.A.B.C.D.E.F.G.H.The number of absences rose between June and August 2003, when it equaled the previous September's high, before dropping to half that level.31、In 2003, absences peaked in August, though still not reaching the level of the previous year, when absences showed little change throughout the period.32、Absences in 2002 varied little, but in 2003 they rose sharply in July, dropping considerably the next month and staying unchanged in September.33、Absences in 2003 first overtook 2002's figures in August , but they ended the period slightly below the level of the same month in the previous year.34、2002 saw a continuing increase in absences, unlike 2003, when two months had the same low level after a sharp rise in July.PART THREE:Questions 16-2235、E-MONEY——MONEY OF FUTUREDescription: E-money, also called chip cards or (16)__________is a kind of (17)__________ for people to add (18)__________ to instead of coins and bills in their wallet. It is a(19)__________device like a computer disk or just a tiny processor.Advantages:(i) (20)(ii) Safety(iii) CostThe card's value can be verified and .changed without going through a (21)__________ system such as a (22)__________ has to.(16)__________36、(17)__________37、(18)__________38、(19)__________39、(20)__________40、(21)__________41、(22)__________LISTENINGPART THREE42、In this part of the test, the examiner reads out a scenario and gives you some prompt material in the form of pictures or words. You have 30 seconds to look at the test promptly, and then about two minutes to discuss the scenario with your partner. After that, the examiner will ask you more questions related to the topic.For two or three candidatesScenarioI'm going to describe a situation.Your company is planning to expand its business. Talk together for about two minutes about some of the strategies that are important for expanding a company and decide which three are the most important ones.Here are some ideas to help you.Prompt materialNew technologyJob descriptionA set of rulesEffective workEffective time managementFollow-on questionsDo you think companies should improve the computer system when deciding expand its operations? (Why?/Why not?)What do you think of the future of your company?Are Internet researches important for a businessman? (Why?/Why not?)How is TV advertising related to the expansion of a company?Is market research essential when deciding to expand a company? Why?/Why not?)PART FOUR:Questions 23-3043、Why did the man make the call?A.Make a complain.B.Express thanks.C.Ask for help,44、When did the man receive the bill?A.todayB.yesterday,st week45、What's problem with the bill?A.It was not her bill.B.It was late.C.It was overcharged.46、Where is the wrong call from?A.New ZealandB.ShenzhenC.Guangzhou47、Where was the man between 13th and the 24th of August,'?.A.ShenzhenB.GuangzhouC.New Zealand48、What's the number of the man?A.862 8503B.862 8603C.862 850549、How long would it take for technical department to check the problem?A.24 hoursB.12 hoursC.48 hours50、What will the company do to solve this problem?A.Credit the over-charged amount.B.Make apologize for their mistake.C.Send him a new bill.SPEAKINGPART FOUR:Questions 16-2251、回答51-57题:With over 1,000 published newspaper articles, three successful books and his current job as Chairman of his own marketing consultancy; Swan Partners, Richard Swan is well qualified to lecture on marketing. At the industry's recent annual conference, he focused his talk on Customer Relationship Marketing (CRM).According to Swan, existing customers are between, three and eight times more likely to buy than a non-customer with the same profile, so increasing customer loyalty is important: if you record the measurements of someone's jeans,next time you can offer them a pair that fit exactly; note which hotel guests'ask for ice in their drinks and produce it next time they visit. Although it is essential for effective CRM to record customer information on a good computer database, the real skill is in interpreting what your customers tell you and knowing what promises they think you have made.Swan believes that success requires an equal mix of market research, delivering what the customer expects, finding any weak areas in the system and asking customers for their after sales opinions and suggestions. "But" he wants, "approach CRM with care. If you can't measure customer response, then it's better to keep to more traditional marketing methods. "In addition to being an author, Richard Swan is actively involved in the business wodd.A.RightB.WrongC.Doesn't say52、Swan Partners are the market leaders in delivering CRM.A.RightB.WrongC.Doesn't say53、One aspect of Swan's talk was to explain the advantages of developing a solid customer base.A.RightB.WrongC.Doesn't say54、Swan believes the CRM approach is best suited to service industries.A.RightB.WrongC.Doesn't say55、Having the right technology is the most important component of successful CRM.A.RightB.WrongC.Doesn't say56、In Swan's opinion, achiieving company growth depends on a combination of several factors.A.RightB.WrongC.Doesn't say57、Swan thinks all companies should move from old-fashioned marketing to CRM.A.RightB.WrongC.Doesn't sayPART FIVE:Questions 23-2858、回答58-63题:No, it isn't the word "enterprise" spelled wrongly. Interprise is an EU agency that encourages cross-border business cooperation. It is like a "dating agency" that tries to match people who are looking for love. Interprise helps business to find partners in other countries to join in trading or distribution arrangements.The agency's task is to set up face-to-face meetings with business counterparts from other countries. This is how it works. The agency gets a request from a company,known as the "host company" (like a person who hosts a party), to help it find overseas companies. The host company creates a theme, that is, to say exactly what it wants. The Agency then helps it to team up with more host companies from at least two other EU regions who are looking for similar partners.The Agency then publicizes the coming event to attract as many "guests" (visitors) as possible, that is, companies who might be interested in partnerships with the host companies. To do this, Interprise produces, an " Interprise Catalogue" in which the host companies describe themselves and say what kind of partner they are looking for, for example, "a partner in Germany to distribute our products". The EU covers part of the running costs of the event, up to 70,000~ Euros. In order to reach as many people as possible, the agency works through local Chambers of Commerce, who in turn publicize the event to their own members. Each member of Commerce is expected to bring at least fifteen companies. A recent Interprise event and over 200 registered visitors.But Interprise is not an easy idea' to "sell". It is not a trade fair in the usual sense. The average trade fair is like window-shopping: firms set out their goods, and visitors look around to see if there's anything they want. With Interprise, everything is carefully arranged in advance.Foreign companies want a full programme of meetings -- and with the right people.It is too early to say if Interprise is a success, but comments from both host companies and visitors have been very positive, "I've a pocketful of business cards and have made several useful contacts..""Great. We have met some firms that are really interested in becoming distributors. " Of course, they might have made useful contacts at an ordinary trade fair,except that it would have been only by chance.What is Interprise?A.another word for ' enterprise'B.a dating agencyC.a way of matching companies59、The purpose of an Interprise event is toA.buy and sell products.B.meet others with similar interests.C.travel to other countries.60、Interprise catalogues are distributedA.during an Interprise event.B.after an Interprise event.C.before an Interprise event.61、The role of Chambers of Commerce is toA.welcome visitors to the event.B.find the host companies.anize the Interprise event.62、An Interprise event is different from a trade fair becauseA.people meet face to face.B.meetings are planned before the event.C.the EU pays for part of the running costs.63、Host companies are happy with an Interprise event if they areA.made useful contacts.B.promoted their business.C.distributed their product.PARI SIX:Questions 29-4064、For each question64-75, mark one letter (A, B or C) on your Answer Sheet.RSh Health Problems at the KeyboardDo you use a keyboard in your job? If you (29)__________, you will at some time suffer "RSI", that is, pain in (30)__________arms. What can you do (31)__________ it? You can use an ice pack, or you could wear wrist supports (32)__________the ones that tennis players use.Wrist supports (33) __________the wrist muscles warm', and prevent the injury from getting (34)__________You could also try' (35)__________one of the new Maltron "antiRSl" keyboards.People who use a Maltron keyboard say they no (36)__________. get any pain. Using your "mouse" can also (37)__________problems. (38)__________you get a lot of pain in your " mouse hand", try using Logitech mouse. That's the one with the ball on the top rather (39)__________ underneath, so you just move your fingertips.Finally, don't (40)__________ too long at your keyboard: take a break every half hour.A.doB.makeC.have65、A.yourB.theirC.her66、A.withB.aboutC.from67、A.asB.suchC.like68、A.holdB.bringC.keep69、A.worseB.badC.worst70、einged71、A.moreB.longerC.less72、A.causeB.getC.find73、A.SoB.WhileC.If74、A.thanB.thenC.when75、A.makeB.spendC.bringPART SEVEN:Questions 41- 4576、回答76-80题:MEMOTo: Paula SmithFrom: Alan BlackmanDate: 24 May 2003Subject: Website CompanyI think this website company will help our business. Could you fill in the form and ask far further details? Put me down as the contact person (they can email me)., I think we'd like to start with a couple of photos and whatever their minimum number of pages is. I expect we'll need to change details every month.102 Computer Today MagazineOnNet -- Business WebsitesWill a website work for you?The answer is YES!Standard ratesWebsite design: $75 per page (3 page minimum)$ 5 to $10 per photoWebsite hosting: $20 per monthUpdate your website daily, weekly or monthly.Contact: sales @onnet. cornTel: 10177834-436Fax: 10178652-768On NetCompany: EAP LtdContact person full name): (41)__________Number of pages: (42)__________ pagesNumber of photos: 2 photosHow often will you want to updateyour website? (43)__________How would you like us to contact you? (44)__________Where did you see our advert? (45)__________ in__________77、__________78、__________79、__________80、__________。
2014剑桥BEC初级考试标准预测卷
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2014剑桥BEC初级考试标准预测卷PART ONE:Questions 1-51、回答1-5题:MEMOTo: Factory staffFrom: Factory ManagerDate: 19 November 2008Subject: Quality controlThe new system starts Monday week. Please read attached leaflet and contact me ff there are any queries.What does the Factory Manager want the staff to do?A.Suggest additions to quality-control instructions.B.Ask if they don't understand something.C.Contact him when the new system starts.2、 Notice to RetailersOwing to production delays and unexpected demand, we regret that product No.AS/524B is out of stock.A.This product is currently unavailable.B.Manufacture of this product is discontinued.C.The suppliers have temporarily withdrawn this product.3、 The seminar is from 4:30 to 6: 00, with time allowed for questions from the audience.Refreshments are served at 6:00.A.The speaker will respond to questions if time allows.B.There will be time to ask questions during the seminar.C.It will save time if questions are left until refreshments are served.4、Which arrangement is taking place at the time that was planned?A.the meetingB.the interviewC.the presentation5、Imtex called--their order isn't due until next month, but they'd like to pick samples up earlier if possible.Imtex wants toA.postpone an arrangement.B.collect some items.C.change an order.PART ONE:Questions 1-86、听录音:{MP3:/imgcache/attached/media/20140412/20140412133011_0020.mp3}回答6-13题:How much does the price increase?A.B.C.7、 How many goods does the buyer want?A.600 dozenB.300 dozenC.900 dozen8、 What kind of transportation did the buyer choose?A.B.C.9、 When would ,joseph Abernathv come back?A.B.C.10、 How many times has Jane been late for work?A.onceB.twiceC.the third time11、 What is the speaker worried about?A.getting fatB.losing weightC.reeling ill12、 What is the new job of the male speaker?A.IT industryB.Public sectorC.Do business.13、 What does Linda probably do?A.Write articles for newspaper.B.Report news on TV.C.Write evaluation to authors.PART ONE:Question 4614、Mr. Lee is going to buy a large amount of electronic components from your company.He also shows an interest in your company's PCX Phone machine, which is under thecharge of Mr. Angus Beard, your colleague. Mr. Lee would like to bring I0 samples and some brochures back to make a trial sale.Write a short note to Mr. Angus Beard, one of your colleagues:tell him the fact that Mr. Lee is interested in PCX phone.mention the number he wants to have.suggest their direct contact.Write 30-40 words on your Answer SheetPART ONE15、In this part, the interlocutor asks questions to each of the candidates in turn. You have to aive information about yourseff and express personal opinions.(1) Can you tell me a bit about your mother?(2) Have you ever done part-time job in your spare time?(3 Should companies .(:live language training program to the staff? Why?PART TWO16、In this part of the test, you are asked to give a short talk on a business topic. You have to choose one of the topics from the two betow and then talk for about one minute. You hane one. minute to oreoare vour ideas.A.What is important when...?Setting up your own businessMarket surveyFund supportLocationB.What is important when...?Choosing a new career chanceLocationSalaryDevelopment planPART TWO:Question 4717、Read the job advertisement below.EXPORT MANAGER WANTEDTRANSWORLD FREIGHT REQUIESEXPORT MANAGERTo fill new position and control the export side of our business. Write an application to Mr. G Davis ( assistant manager). Transpacific Freight PIc, 3 Lei Ran,Beijing, 100010.Write a short letter to Mr. Davis:showing interest in the position.asking for an application form.asking about the salary and working condition.Write 60-80 words.PART TWO:Questions 9-1518、A NEW ORDERDelivery time:Can be done in (9)_________if stock is availble. If not a (10)_________delivery time of six weeks can be guaranteed. Prompt delivery times are important in this (11)_________ sector.Terms of Payment:For new customers, 50% down-payment is required when the order is placed. The balance of the (12)_________is payable within (13)_________ of delivery.Discount:For ten thousand pieces, (14) a_________per cent discount can be offered. If invoice is settled on delivery, a further (15)_________discount is possible.(9)__________19、(10)__________20、(11)__________21、(12)__________22、(13)__________23、(14)__________24、(15)__________PART TWO:Questions 6-1025、Look at the list below. It shows a number of business training courses.For questions 25-29, decide which training course (A-H) each person needs.For each question, mark one letter(A-H) on your Answer Sheet.Do not use any letter more than once.TLLERS PROFESSIONAL DEVELOPMENT COURSESA.Decision 1 making at board levelB.Making maximum use of older hardwareC.Working with other managersD.Handling difficult situations in the.workplaceE.Updating IT skills,for advertisingF.Dealing with customer complaintsG.Managing your own time efficientlyH.Improving productivity in the factoryOffice manager Helen Turner needs to deal with complaints from staff about somecolleagues' use of email.A.Decision 1 making at board levelB.Making maximum use of older hardwareC.Working with other managersD.Handling difficult situations in the.workplaceE.Updating IT skills,for advertisingF.Dealing with customer complaintsG.Managing your own time efficientlyH.Improving productivity in the factoryOffice manager Helen Turner needs to deal with complaints from staff about somecolleagues' use of email.26、 Before deciding to buy a new computer, David Thompson wants to find out whether he can update his existing equipment.27、 Claire Collier's toy company has a major new customer and she needs to manufacture more goods without increasing staffing levels.28、 Publicity manager Brian Steward did a computer course several years ago, and now wants to learn about developments relevant to his field.29、 Richard Masters was recently promoted and would like to improve his ability to meet deadlines.WRITINGPART THREE:Questions 11-1530、回答30-34题:Look at the charts below. They show manufacturing company's expenditure on recruit-ment and training, and its production levels over a ten-year period.Which company does each sentence (11-15) describe?For each sentence, mark one letter (A-H) on your Answer Sheet.Do not use any letter more than once.A.B.C.D.E.F.G.H.The number of absences rose between June and August 2003, when it equaled the previous September's high, before dropping to half that level.A.B.C.D.E.F.G.H.The number of absences rose between June and August 2003, when it equaled the previous September's high, before dropping to half that level.31、 In 2003, absences peaked in August, though still not reaching the level of the previous year, when absences showed little change throughout the period.32、 Absences in 2002 varied little, but in 2003 they rose sharply in July, dropping considerably the next month and staying unchanged in September.33、 Absences in 2003 first overtook 2002's figures in August , but they ended the period slightly below the level of the same month in the previous year.34、 2002 saw a continuing increase in absences, unlike 2003, when two months had the same low level after a sharp rise in July.PART THREE:Questions 16-2235、E-MONEY——MONEY OF FUTUREDescription: E-money, also called chip cards or (16)__________is a kind of (17)__________ for people to add (18)__________ to instead of coins and bills in their wallet. It is a (19)__________device like a computer disk or just a tiny processor.Advantages:(i) (20)(ii) Safety(iii) CostThe card's value can be verified and .changed without going through a (21)__________ system such as a (22)__________ has to.(16)__________36、(17)__________37、(18)__________38、(19)__________39、(20)__________40、(21)__________41、(22)__________LISTENINGPART THREE42、In this part of the test, the examiner reads out a scenario and gives you some prompt material in the form of pictures or words. You have 30 seconds to look at the test promptly, and then about two minutes to discuss the scenario with your partner. After that, the examiner will ask you more questions related to the topic.For two or three candidatesScenarioI'm going to describe a situation.Your company is planning to expand its business. Talk together for about two minutes about some of the strategies that are important for expanding a company and decide which three are the most important ones.Here are some ideas to help you.Prompt materialNew technologyJob descriptionA set of rulesEffective workEffective time managementFollow-on questionsDo you think companies should improve the computer system when deciding expand its operations? (Why?/Why not?)What do you think of the future of your company?Are Internet researches important for a businessman? (Why?/Why not?)How is TV advertising related to the expansion of a company?Is market research essential when deciding to expand a company? Why?/Why not?) PART FOUR:Questions 23-3043、 Why did the man make the call?A.Make a complain.B.Express thanks.C.Ask for help,44、 When did the man receive the bill?A.todayB.yesterday,st week45、 What's problem with the bill?A.It was not her bill.B.It was late.C.It was overcharged.46、 Where is the wrong call from?A.New ZealandB.ShenzhenC.Guangzhou47、 Where was the man between 13th and the 24th of August,'?.A.ShenzhenB.GuangzhouC.New Zealand48、 What's the number of the man?A.862 8503B.862 8603C.862 850549、 How long would it take for technical department to check the problem?A.24 hoursB.12 hoursC.48 hours50、 What will the company do to solve this problem?A.Credit the over-charged amount.B.Make apologize for their mistake.C.Send him a new bill.SPEAKINGPART FOUR:Questions 16-2251、回答51-57题:With over 1,000 published newspaper articles, three successful books and his current job as Chairman of his own marketing consultancy; Swan Partners, Richard Swan is well qualified to lecture on marketing. At the industry's recent annual conference, he focused his talk on Customer Relationship Marketing (CRM).According to Swan, existing customers are between, three and eight times more likely to buy than a non-customer with the same profile, so increasing customer loyalty is important: if you record the measurements of someone's jeans,next time you can offer them a pair that fit exactly; note which hotel guests'ask for ice intheir drinks and produce it next time they visit. Although it is essential for effective CRM to record customer information on a good computer database, the real skill is in interpreting what your customers tell you and knowing what promises they think you have made.Swan believes that success requires an equal mix of market research, delivering what the customer expects, finding any weak areas in the system and asking customers for their after sales opinions and suggestions. "But" he wants, "approach CRM with care. If you can't measure customer response, then it's better to keep to more traditional marketing methods. "In addition to being an author, Richard Swan is actively involved in the business wodd.A.RightB.WrongC.Doesn't say52、 Swan Partners are the market leaders in delivering CRM.A.RightB.WrongC.Doesn't say53、 One aspect of Swan's talk was to explain the advantages of developing a solid customer base.A.RightB.WrongC.Doesn't say54、 Swan believes the CRM approach is best suited to service industries.A.RightB.WrongC.Doesn't say55、 Having the right technology is the most important component of successful CRM.A.RightB.WrongC.Doesn't say56、 In Swan's opinion, achiieving company growth depends on a combination of several factors.A.RightB.WrongC.Doesn't say57、 Swan thinks all companies should move from old-fashioned marketing to CRM.A.RightB.WrongC.Doesn't sayPART FIVE:Questions 23-2858、回答58-63题:No, it isn't the word "enterprise" spelled wrongly. Interprise is an EU agency that encourages cross-border business cooperation. It is like a "dating agency" that tries to match people who are looking for love. Interprise helps business to find partners in other countries to join in trading or distribution arrangements.The agency's task is to set up face-to-face meetings with business counterparts from other countries. This is how it works. The agency gets a request from a company,known as the "host company" (like a person who hosts a party), to help it find overseas companies. The host company creates a theme, that is, to say exactly what it wants. The Agency then helps it to team up with more host companies from at least two other EU regions who are looking for similar partners.The Agency then publicizes the coming event to attract as many "guests" (visitors) as possible, that is, companies who might be interested in partnerships with the host companies. To do this, Interprise produces, an " Interprise Catalogue" in which the host companies describe themselves and say what kind of partner they are looking for, for example, "a partner in Germany to distribute our products". The EU covers part of the running costs of the event, up to 70,000~ Euros. In order to reach as many people as possible, the agency works through local Chambers of Commerce, who in turn publicize the event to their own members. Each member of Commerce is expected to bring at least fifteen companies. A recent Interprise event and over 200 registered visitors.But Interprise is not an easy idea' to "sell". It is not a trade fair in the usual sense. The average trade fair is like window-shopping: firms set out their goods, and visitors look around to see if there's anything they want. With Interprise, everything is carefully arranged in advance.Foreign companies want a full programme of meetings -- and with the right people.It is too early to say if Interprise is a success, but comments from both host companies and visitors have been very positive, "I've a pocketful of business cards and have made several useful contacts..""Great. We have met some firms that are really interested in becoming distributors. " Of course, they might have made useful contacts at an ordinary trade fair,except that it would have been only by chance.What is Interprise?A.another word for ' enterprise'B.a dating agencyC.a way of matching companies59、 The purpose of an Interprise event is toA.buy and sell products.B.meet others with similar interests.C.travel to other countries.60、 Interprise catalogues are distributedA.during an Interprise event.B.after an Interprise event.C.before an Interprise event.61、 The role of Chambers of Commerce is toA.welcome visitors to the event.B.find the host companies.anize the Interprise event.62、 An Interprise event is different from a trade fair becauseA.people meet face to face.B.meetings are planned before the event.C.the EU pays for part of the running costs.63、 Host companies are happy with an Interprise event if they areA.made useful contacts.B.promoted their business.C.distributed their product.PARI SIX:Questions 29-4064、 For each question64-75, mark one letter (A, B or C) on your Answer Sheet.RSh Health Problems at the KeyboardDo you use a keyboard in your job? If you (29)__________, you will at some time suffer "RSI", that is, pain in (30)__________arms. What can you do (31)__________it? You can use an ice pack, or you could wear wrist supports (32)__________the ones that tennis players use.Wrist supports (33) __________the wrist muscles warm', and prevent the injury from getting (34)__________You could also try' (35)__________one of the new Maltron "antiRSl" keyboards.People who use a Maltron keyboard say they no (36)__________. get any pain. Using your "mouse" can also (37)__________problems. (38)__________you get a lot of pain in your " mouse hand", try using Logitech mouse. That's the one with the ball on the top rather (39)__________ underneath, so you just move your fingertips.Finally, don't (40)__________ too long at your keyboard: take a break every half hour.A.doB.makeC.have65、A.yourB.theirC.her66、A.withB.aboutC.from67、A.asB.suchC.like68、A.holdB.bringC.keep69、A.worseB.badC.worst70、einged71、A.moreB.longerC.less72、A.causeB.getC.find73、A.SoB.WhileC.If74、A.thanB.thenC.when75、A.makeB.spendC.bringPART SEVEN:Questions 41- 4576、回答76-80题:MEMOTo: Paula SmithFrom: Alan BlackmanDate: 24 May 2003Subject: Website CompanyI think this website company will help our business. Could you fill in the form and ask far further details? Put me down as the contact person (they can email me)., I think we'd like to start with a couple of photos and whatever their minimum number of pages is. I expect we'll need to change details every month.102 Computer Today MagazineOnNet -- Business WebsitesWill a website work for you?The answer is YES!Standard ratesWebsite design: $75 per page (3 page minimum)$ 5 to $10 per photoWebsite hosting: $20 per monthUpdate your website daily, weekly or monthly. Contact: sales @onnet. cornTel: 10177834-436Fax: 10178652-768On NetCompany: EAP LtdContact person full name): (41)__________Number of pages: (42)__________ pagesNumber of photos: 2 photosHow often will you want to updateyour website? (43)__________How would you like us to contact you? (44)__________ Where did you see our advert? (45)__________ in__________77、 __________78、 __________79、 __________80、 __________。
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剑桥商务英语初级考试试题(五)
一、READING (PART ONE )(本大题5小题.每题1.0分,共5.0分。
● Look at the questions 1--5. ● In each question, which sentence is correct? ● For each question, mark one letter (A, B or C) on your Answer Sheet. )
第1题
John, I haven't had a chance to phone Bill. Have you? Liz
A. Liz has tried unsuccessfully to phone Bill.
B. Liz is asking John to phone Bill.
C. Liz has been too busy to phone Bill.
【正确答案】:C
【本题分数】:1.0分
第2题
NOTICE FOR HOTEL GUESTS When car park is locked (midnight - 6 am), contact security guard for entry.
A. The hotel offers safe parking for guests' cars at night.
B. Guests can only leave their cars here during the day.
C. There is no entry to this car park after midnight.
【正确答案】:A
【本题分数】:1.0分
第3题
Order any stationery from this catalogue in June and receive a special free pen,
A. Ask for our June catalogue and get some free stationery.
B. Buy a product in June and you'll get a gift.
C. Order a pen before June and get another one free.
【正确答案】:B
【本题分数】:1.0分
第4题
We expect all debts to be settled within seven days. Please note credit cards are not accepted.You can pay
A. by credit card within seven days.
B. in weekly instalments.
C. by cheque or cash within one week.
【正确答案】:C
【本题分数】:1.0分
第5题
Coffee is served during the morning break to delegates attending the product demonstration
A. Coffee will be available during the meeting if requested.
B. There is a coffee break for participants during the morning.
C. Delegates can see a product demonstration while they have coffee.
【正确答案】:B
【本题分数】:1.0分
二、READING (PART TWO )(共5小题,共5.0分)● Look at the departments below. ● For questions 1--5, decide which department (A-H) does this job. ● For each question, mark the correct letter (A--H) on your Answer Sheet.
第1题
Office Files
A. Sales figures
B. Customer contact information
C. Complaints about faulty goods
D. Product details
E. Publicity expenditure
F. Service agreements
G. Shipping
H. Human Resources
Ms Kay has to find some missing documentation for an export order.
【正确答案】:G
【本题分数】:1.0分
第2题
Mr Brooks wants to check some costs for the advertising campaign he is planning. 【正确答案】:E
【本题分数】:1.0分
第3题
Mr Tanner needs to know the exact measurements of the new desks he is selling. 【正确答案】:D
【本题分数】:1.0分
第4题
Ms Grafton needs the email address of a regular client.
【正确答案】:B
【本题分数】:1.0分
第5题
Mrs Anders wants to compare how well two successful products are performing.
【正确答案】:A
【本题分数】:1.0分
三、READING (PART FOUR )(共7小题,共7.0分)● Read the following passage. ● Are sentences 1--7 "Right" or "Wrong"? If there isn't enough information to answer "Right" or "Wrong", choose "Doesn't say". ● For each sentence 1--7, mark one letter (A, B or C) on your Answer Sheet.
第1题
HEALTHSURE - for you and your family
Many health insurance policies only cover the payments you have to make when you go into hospital, but with Healthsure, you are refunded for routine visits as well. In addition, we guarantee to refund you within 2 to 4 weeks.
Healthsure is an organisation which puts the interests of its members before profits. This means we offer very low membership rates. On average, E1.40 is debited from your。