旅游服务英语课后答案
旅游专业英语第二版课后练习题含答案
旅游专业英语第二版课后练习题含答案一、填空题1.The person who makes travel arrangements for tourists iscalled a ___________.–Answer: travel agent.2.rfares are sometimes discounted for passengers who______________.–Answer: book their tickets in advance.3.Tourists who don’t want to spend a lot of money onaccommodations can stay in a _____________.–Answer: hostel.4.Travelers who prefer to plan their own trips without using atour operator are called _____________.•Answer: independent travelers.5.Foreign visitors to a country are sometimes required to obtna _______________ before they are allowed to enter.•Answer: visa.二、选择题1.Which of the following documents is required for entry tosome countries?–A. Passport–B. Driver’s license–C. Birth certificate–D. Social security cardAnswer: A. Passport2.If you want to travel to the United States, what do you needto have?• A. A passport and a visa• B. A driver’s license and a passport• C. A birth certificate and a visa• D. A social security card and a passportAnswer: A. A passport and a visa3.Which of the following accommodations usually offers thelowest room rates?–A. Hotel–B. Motel–C. Hostel–D. ResortAnswer: C. Hostel4.What is a tour operator?• A. A person who organizes travel for other people• B. A person who provides travel information• C. A person who provides transportation for tourists• D. A person who works in a travel agencyAnswer: A. A person who organizes travel for other people5.Which mode of transportation is usually the most expensive?• A. Plane• B. Trn• C. Bus• D. CarAnswer: A. Plane三、阅读理解Tourism is an important industry in many countries around the world. Tourists travel for different reasons, such as professional development, cultural enrichment, and personal relaxation. However, tourism also has some negative impacts on the environment and local communities.One way to reduce the negative impacts of tourism is to promote sustnable tourism. Sustnable tourism is a type of tourism that conserves the natural and cultural environment while providing economic benefitsto local communities. It is a way to balance the needs of tourists, the environment, and the local community.To promote sustnable tourism, some hotels and tour operators have adopted sustnable practices, such as recycling, energy conservation, and the use of local materials. In addition, tourists can also contribute to sustnable tourism by choosing eco-friendly accommodation and activities, respecting local customs and traditions, and supporting local businesses.However, promoting sustnable tourism requires the cooperation of all stakeholders, including the government, the tourism industry, local communities, and tourists. Sustnable tourism is not only good for the environment, but it also benefits the local economy and enhances the travel experience of tourists.1.What is sustnable tourism?–Answer: Sustnable tourism is a type of tourism that conserves the natural and cultural environment whileproviding economic benefits to local communities.2.What are some sustnable practices that hotels and tour operators can adopt?–Answer: Some sustnable practices that hotels and tour operators can adopt include recycling, energy conservation, and the use of local materials.3.How can tourists contribute to sustnable tourism?–Answer: Tourists can contribute to sustnable tourism by choosing eco-friendly accommodation and activities,respecting local customs and traditions, and supportinglocal businesses.4.Who needs to cooperate to promote sustnable tourism?–Answer: Promoting sustnable tourism requires the cooperation of all stakeholders, including the government,the tourism industry, local communities, and tourists.5.What are the benefits of sustnable tourism?–Answer: Sustnable tourism benefits the environment, the local economy, and enhances the travel experience oftourists.。
旅游英语教程答案
旅游英语教程答案1. A: Excuse me, could you please tell me where the nearest tourist information center is?B: Sure, the nearest tourist information center is located on Main Street, just two blocks away from here. You can't miss it.2. A: How much does it cost to visit this museum?B: The admission fee for adults is $10, while children under 12 years old can enter for free.3. A: Can you recommend any local attractions that are worth visiting?B: Absolutely! The botanical garden and the historical monument downtown are both highly recommended.4. A: Is there a guided tour available for this attraction?B: Yes, there are guided tours available every hour. You can join one if you're interested.5. A: What is the best way to get to the airport from here?B: The most convenient way is to take a taxi. It should take around 30 minutes, depending on the traffic.6. A: Are there any nearby restaurants that serve traditional local cuisine?B: Yes, there is a great restaurant just around the corner that specializes in local dishes. It's highly recommended.7. A: Can I pay with credit card at this hotel?B: Yes, we accept major credit cards including Visa, Mastercard,and American Express.8. A: How far is the nearest beach from here?B: It's about a 10-minute walk. You can also take a bus that will drop you off right at the beach.9. A: Are there any discounts available for students or seniors?B: Yes, students and seniors are eligible for a discount on the entrance fee. Just make sure to bring your ID with you.10. A: Do I need to make a reservation for the guided tour in advance?B: It's recommended, especially during peak tourist seasons, to make a reservation in advance to secure your spot.。
旅游英语教程参考答案
旅游英语教程参考答案Unit 1: Greetings and Introductions1. What is the most common way to greet someone in English? - The most common way to greet someone is by saying "Hello" or "Hi."2. How do you introduce yourself to someone?- You can introduce yourself by saying, "Hi, my name is [Your Name], nice to meet you."3. What are some polite phrases to use when meeting someone for the first time?- Some polite phrases include "Pleased to meet you," "It's a pleasure to meet you," and "I'm delighted to make your acquaintance."Unit 2: Making Travel Arrangements1. What is the process of booking a flight in English?- To book a flight, you would typically say, "I'd like to book a flight to [destination] on [date]."2. How do you inquire about the availability of a hotel room? - You can ask, "Do you have any rooms available for [date]?"3. What is the phrase used to confirm a reservation?- You would say, "I'd like to confirm my reservation for [service]."Unit 3: At the Airport1. What do you say when you need to check in for a flight?- You would say, "I'd like to check in for my flight to [destination]."2. How do you ask for directions to the gate?- You can ask, "Excuse me, could you please direct me to gate [number]?"3. What is the phrase used to request assistance with luggage? - You can say, "Could you help me with my luggage, please?"Unit 4: On the Plane1. How do you ask for a blanket or pillow?- You would ask, "Excuse me, could I get a blanket and a pillow, please?"2. What do you say if you need to use the restroom?- You can say, "Excuse me, where is the restroom, please?"3. How do you request a beverage or snack?- You would say, "Could I have a [beverage or snack], please?"Unit 5: At the Hotel1. What is the phrase used to check into a hotel?- You would say, "I have a reservation for [your name],I'd like to check in."2. How do you ask about the hotel's amenities?- You can ask, "What amenities does the hotel offer?"3. What do you say if you need to request extra towels?- You would say, "Could I get some extra towels, please?"Unit 6: Dining Out1. How do you ask for a table at a restaurant?- You would say, "Do you have a table for [number of people]?"2. What is the phrase used to request the menu?- You can ask, "May I see the menu, please?"3. How do you order a meal in English?- You would say, "I'd like to order [dish name], please."Unit 7: Sightseeing1. How do you ask for directions to a tourist attraction?- You can ask, "Could you tell me how to get to [attraction]?"2. What is the phrase used to buy a ticket for a tour?- You would say, "I'd like to buy a ticket for the [tour name]."3. How do you inquire about the operating hours of a museum? - You can ask, "What are the opening hours of the museum?"Unit 8: Shopping1. How do you ask for the price of an item?- You would ask, "How much does this cost?"2. What is the phrase used to negotiate a price?- You can say, "Could you give me a discount?"3. How do you ask for a receipt?- You would say, "May I have a receipt, please?"Unit 9: Emergency Situations1. How do you ask for help in an emergency?- You would say, "I need help, this is an emergency!"2. What is the phrase used to call for medical assistance? - You can say, "I need a doctor, please!"3. How do you report a lost item?- You would say, "I've lost my [item], can you help me find it?"Unit 10: Cultural Etiquette1. How do you show respect for local customs?- You can say, "I am here to learn about and respect your customs."2. What is the phrase used to apologize for a cultural mistake?- You can say, "I apologize。
旅游英语部分课后习题答案
Universal=general 普通的constitute=form 组成generators=motivators 动力Esteem=respect 尊敬Manifested=revealed 显示Impetus=stimulus 刺激Justifiable=reasonable 合理的Discretionary=ready 自由决定的Convention=conference 会议Accordingly=consequently因此Remunerated=paid Excursionists=trippers 远足者Distinguish=discriminate 辨别Facilitate=assist 促进Consecutive=successive 连续的Reword=repeat 重述Classifications=sorts 种类Appeal=attraction 吸引力Trend=tendency 趋势Clamor=hubbub 喧哗Evolved=developed 发达的Segment=part 部分Patronize=go to Distinguishing=distinct有区别的Jubilant=cheerful 欢呼的Assemblies=congregations集会Eclipsed=obscured 昏暗的Toil=hard work辛苦Memorable=unforgettable 难忘的Superseded=replace 取代Sacrificing=offering 献祭Fatuous=vacuous 空洞的Unusual=unreadable 难以理解的Adhere to=stick to坚持Mobile=moving Establishments=enterprises 企业Franchise=warrant 经营权Ground=frozen 冻结的Institutional=organizational制度的Unprecedented=exceptional 空前的Version=reproduction复制品Toddlers=teeters 跷跷板Replica=copy 复制品Facades=faces表面Wags=swings 摇摆Debris=remains 残骸Inexpensive=cheap便宜Paradise=fairyland 天堂1. xi’anB.establishD.south ofD.ancient tombA.better protectedB.the qing dynastyC.its highlyC.water resourcesA.the development2 the tourist industryD.one of the few areasB.tthe increasedA.getting intertainmentC.flexibleA.the speedyB.more likely toD.the correspondingC.Technically speaking5.the taj mahalC.wanted tomemorize his queenB.an emperorC.has become a placeD.building a similarC.foured a little mirrorD.in the taj mahalA.about the taj majhal8 table mannersA.if the hostessB.put downC.ask the hostessC.sitting upD.the delightfulD.apologize toA.with a spoonD.how to conduct yourself9.tourist attractions and entertainmentD.various featuresD.nightlifeA.castlesD.niagara fallsCvisit some unusual spotsD.the amount ofD.the partyB.travlers canUniversal=general 普通的constitute=form 组成generators=motivators 动力Esteem=respect 尊敬Manifested=revealed 显示Impetus=stimulus 刺激Justifiable=reasonable 合理的Discretionary=ready 自由决定的Convention=conference 会议Accordingly=consequently因此Remunerated=paid Excursionists=trippers 远足者Distinguish=discriminate 辨别Facilitate=assist 促进Consecutive=successive 连续的Reword=repeat 重述Classifications=sorts 种类Appeal=attraction 吸引力Trend=tendency 趋势Clamor=hubbub 喧哗Evolved=developed 发达的Segment=part 部分Patronize=go to Distinguishing=distinct有区别的Jubilant=cheerful 欢呼的Assemblies=congregations集会Eclipsed=obscured 昏暗的Toil=hard work辛苦Memorable=unforgettable 难忘的Superseded=replace 取代Sacrificing=offering 献祭Fatuous=vacuous 空洞的Unusual=unreadable 难以理解的Adhere to=stick to坚持Mobile=moving Establishments=enterprises 企业Franchise=warrant 经营权Ground=frozen 冻结的Institutional=organizational制度的Unprecedented=exceptional 空前的Version=reproduction复制品Toddlers=teeters 跷跷板Replica=copy 复制品Facades=faces表面Wags=swings 摇摆Debris=remains 残骸Inexpensive=cheap便宜Paradise=fairyland 天堂1. xi’an B.establishD.south ofD.ancient tombA.better protectedB.the qing dynastyC.its highlyC.water resourcesA.the development2 the tourist industryD.one of the few areasB.tthe increasedA.getting intertainmentC.flexibleA.the speedyB.more likely toD.the correspondingC.Technically speaking5.the taj mahalC.wanted tomemorize his queenB.an emperorC.has become a placeD.building a similarC.foured a little mirrorD.in the taj mahalA.about the taj majhal8 table mannersA.if the hostessB.put downC.ask the hostessC.sitting upD.the delightfulD.apologize toA.with a spoonD.how to conduct yourself9.tourist attractions and entertainmentD.various featuresD.nightlifeA.castlesD.niagara fallsCvisit some unusual spotsD.the amount ofD.the partyB.travlers can。
旅游服务英语课后答案
Chapter 1 At the Travel AgencyUnit 1 Tour ConsultationTask 11. How many days 2。
What kind of hotels to stay at;Task 21. sorting 2。
accommodations 3. rentals 4. regulations 5。
visasTask 31。
√2, × 3. √ 4. ×5。
×Task 41。
sightseeing 2. folders 3. vacancy 4。
admissionTask 51.Booking a tour for her company。
2. 5—star hotels3.May 11thTask 61。
establishing rapport 2. sales consultants 3. a travel agency 4。
presenting products5。
features 6. BenefitsMore for ExercisesI EFGJH IADCBII BCBBA ACBCAIII。
1。
How may I help you?2。
What holidays do you have on offer?3。
How about a week there?4. What kind of hotel would you be interested in?5. That sounds great。
Unit 2 Tour ArrangementTask 11. confirm2. national guide 3。
itinerary 4。
reasonable 5. currentTask 21。
duration 2。
travel expenses 3. location 4。
specific information5。
旅游服务英语unit3 Accommodation Service
高等职业教育旅游类专业系列教材 New Words and Phrases
11. irrigate/ˈɪrɪgeɪt/ v. 灌溉；冲洗（伤口） 12. pavilion/pəˈvɪliən/ n. 亭，阁 13. refrigerator/rɪˈfrɪdʒəreɪtə(r) / n. 冰箱 14. resort/rɪˈzɔ:t/ n. 度假胜地；采取 15. InterContinental Sanya Resort 三亚半山半岛洲际度假酒店 16. InterContinental Hotels Group 洲际酒店集团 17.carbon dioxide 二氧化碳 18.solar power 太阳能
高等职业教育旅游类专业系列教材
Unit 3 Accommodation Service
1 Lead-in Reading A &Reading B
2
3 Listening & Speaking 4 Writing Project
5
高等职业教育旅游类专业系列教材
Lead-in
Q1: What documents are needed when tourists check in at the hotel?Biblioteka 高等职业教育旅游类专业系列教材
Reading A
The transportation of InterContinental Sanya Resort is very convenient. It takes only 25 minutes to get to the airport and 10 minutes to the city center by car. The resort offers 343 rooms with beautiful sea views. Each room is air-conditioned and has a refrigerator, internet access, a bathtub, a hair dryer, hot and cold water, TV, a balcony and a mini bar. Eight restaurants and bars provide varieties of seafood, beers, Asian cuisine, especially the Sea Pavilion which is 100 meters from the shore. There, people are treated to beautiful views as they enjoy their meals. The resort offers a fitness center, game rooms, Spa, business center and banquet service.
大学旅游英语教材答案
大学旅游英语教材答案Unit 1: Destination VocabularyQuestion 1: Match the words and phrases with their definitions.1. a. Itinerary - a plan or a detailed schedule of a trip2. h. Souvenir - a memento or a reminder of a trip3. c. Luggage - suitcases or bags used for carrying personal belongings during a trip4. g. Visa - an official document permitting entry into and travel within a foreign country5. d. Currency - the money used in a particular country6. e. Boarding pass - a document that allows a passenger to board a plane7. b. Guidebook - a book providing information and guidance for travelers8. f. Departure - the action of leaving or starting a tripQuestion 2: Complete the sentences with the given words.1. E - itinerary2. D - currency3. C - luggage4. F - departure5. B - guidebook6. A - souvenirUnit 2: DialoguesQuestion 1: Listen to the recordings and answer the questions.1. The man is asking for directions to the nearest subway station.2. The woman suggests taking Bus 26 instead of the subway.3. The man wants to know how long it takes to get to the airport by subway.4. The woman advises the man to take the express train, which takes only 20 minutes.5. The man needs to transfer to Line 3 in order to reach the airport.6. The woman mentions that the subway operates from 5:30 am to 11:30 pm.Unit 3: Reading ComprehensionQuestion 1:1. False - The article states that traveling can broaden one's horizons and enhance cultural understanding.2. True - The article suggests that learning a foreign language is beneficial for travel enthusiasts.3. True - The article mentions that traveling provides opportunities for self-discovery and personal growth.4. False - The article does not specifically state that travel can make people more attractive.5. True - The article suggests that experiencing different cultures can promote tolerance and empathy.Question 2:1. traveling can broaden one's horizons and enhance cultural understanding.2. learning a foreign language.3. opportunities for self-discovery and personal growth.4. experiencing different cultures promotes tolerance and empathy.Unit 4: Communicative FunctionsQuestion 1: Complete the dialogues with suitable questions or statements.1. Can you recommend any popular tourist attractions in this city?2. How long does it take to get to the airport from here?3. What time does the museum close today?4. I'm looking for a nearby hotel. Do you know any good options?5. Excuse me, could you take a photo of us, please?Question 2: Role-play the following situation.A: Excuse me, can you tell me how to get to the nearest train station?B: Sure! Go straight this way, then turn left at the second intersection. The train station will be on your right.A: Thank you so much for your help!B: You're welcome. Have a safe journey!Overall, the answers provided in this document are based on the given questions from the university tourism English textbook. It is important for students to thoroughly understand and practice these concepts to improve their language skills in the context of travel.。
旅游英语教程课后习题答案
旅游英语教程课后习题答案Key to the Exercises练习参考答案Unit 1Part II.1. Reading Comprehension1．Zheng He, originally named Ma He, was born into a Muslim family just beyond the borders of China (later Yunnan Province in the southwestern part of China) in 1371.2. He served as a court eunuch.3. Because Zheng He helped Zhu Di, who later became Emperor Chengzu, gain the throne during the coup.4. The fleet reached the countries of Southeast Asia, east Africa and Arabia, initiatinga feat in the history of navigation and regarded as an unprecedented great historical period in Chinese history of trade and cultural exchanges.5. 7 times.6. 116 years earlier than that of Magellan.7. Zheng He brought back the so-called kylin and Fulu (African giraffe and zebra)，which became decorative animals for the Chinese imperial garden.8.Zheng He "walked like a tiger" and did not shrink from violence when he considered it necessary to impress foreign peoples with China's military might. He ruthlessly suppressed pirates who had long plagued Chinese and southeast Asian waters. He also waged a land war against the Kingdom of Kotte in Ceylon, and he made displays of military force when local officials threatened his fleet in Arabia and East Africa. From hisfourth voyage, he brought envoys from thirty states who traveled to China and paid their respects at the Ming court.9. The Hongxi Emperor (reigned 1424–1425), decided to stop the voyages during his short reign.10. (omitted)2. Vocabulary1. served as2. in large quantities3. pay our respects4. seek to5.impress…with6. unprecedented7. Navigation8. subordinates9. plaguing 10. suppressed3. English-Chinese TranslationA. Translate the following sentences into Chinese.1．当他还年幼时，明朝（1368-1644）在1378年征服了他所在的那个省。
旅游英语课后习题答案1
• For most of you I suppose this is your first trip to China. While you are here, you will learn about our culture and history, as well as the realities of modern China. On the one hand, China is one of the oldest continuous civilizations in the world, with a history that reaches back over 5,000 years; on the other hand, the People’s Republic of China was founded on October 1, 1949. So, although we are among the oldest civilizations, we are also among the youngest nations of the world. Even with our long history, we are still a developing country, especially in the area of tourism. Years ago, for example, there were virtually no tour groups in China, but today, tourism has grown by leaps and bounds. we are building more facilities and training more personnel such as myself to accommodate and serve the growing numbers of people who are eager to visit China, and our long tradition of hospitality is legendary. We hope that this will be
旅游服务实用英语unit 3
Mr. Brown: We’ll stay in Nanjing for 5 days, right? Lily: Yes. And then you’ll leave Nanjing for home by air. The whole trip will last half a month. I hope your group are well prepared for this long trip. Mr. Brown: No problem. Everybody is healthy and strong. Lily: Well. If there should be any change, please let me know in advance. Mr. Brown: OK. Thank you very much for such a full and interesting itinerary. Lily: My pleasure.
2. The following is a dialogue between a tourist and a tour guide. They are discussing the itinerary for a Beijing tour. Tour guide: I’ve made a plan for the following days. Please go it over and see if there are any places you are interested in. Tourist: But I have an itinerary provided by the travel agency in the USA. They have listed the places I am supposed to visit. Tour guide: May I see the list, please? Tourist: Here you are. But I’m sure you know much better than those people in the USA. I will follow your suggestion. Tour guide: Thank you. According to my plan, the first day, that’s tomorrow, we will visit the largest square in the world, Tian’anmen Square. Then I’ll show you the Palace Museum right to the north of the square. Before lunch, we will go to the Summer Palace where our lunch is reserved.
旅游服务英语Chapter 2 Unit 1 The Old Town Lijiang
5. Southern Song Dynasty
南宋时期
6. Since Kublai Khan (the first emperor of the Yuan Dynasty) set his reign here, the Old Town developed quickly and became the political, economic and cultural center in this area.
7 boom v. 使兴旺，促进 eg: Sales are booming. It is readily apparent that China has begun to boom. 8 vote v. 表决，选举，投票 sb./sth. be voted … eg: Bobby was voted as the monitor. Michael has been voted Player of the Year.
2 Words
3 Passage
1Warm-up 4 Exercises
D. waterwheel C. wooden house E. flagstoned road
A. red lantern
B. stone bridge
1 plateau n. 高原 eg: the Yunnan-Guizhou Plateau 云贵高原 the Qinghai-Tibet Plateau 青藏高原
be famous for...
以……出名、著名
10. Its architecture is noteworthy for incorporating the best parts of the traits of Han, Bai, and Tibet into a unique Naxi style. 它的建筑很值得关注，因为它糅合了汉族、白族和藏族 的建筑特征的精华，形成自己独一无二的纳西风格。 11. Thanks to the good quality, the streets have kept in good shape with a few repairs in the past. 由于(石板的)质量较好，街道在过去得以完好的保存下 来，较少修补。 12. Actually, it’s an ancient water-supply system which still functions effectively today.
旅游英语蒋磊主编课后题答案
旅游英语蒋磊主编课后题答案1、He has grown rich lately. [单选题] *A. 后来B. 以后C. 终于D. 最近(正确答案)2、I think you should buy this novel. It is really worth _____. [单选题] *A. reading(正确答案)B. being readC. readD. to read3、In many cities, a low-carbon lifestyle has become（）. [单选题] *A. more popular and more popularB. more and more popular(正确答案)C. the most popularD. most and most popular4、My dog is very _______. It is safe to touch it if you want to. [单选题] *A. luckyB. deliciousC. friendly(正确答案)D. helpful5、You should stick to your（）and tell him you won' t do the thing. [单选题] *A. principle(正确答案)B. qualityC. contactD. influence6、I took?some _______of the Great Wall?in China last year. [单选题] *A. potatoesB. tomatoesC. photos(正确答案)D. paintings7、--_______ does Ben go to school?--By bus. [单选题] *A. How(正确答案)B. WhatC. WhereD. Why8、22．______ is convenient to travel between Pudong and Puxi now. [单选题] * A．It(正确答案)B．ThisC．ThatD．What9、Becky is having a great time ______ her aunt in Shanghai. （）[单选题] *A. to visitB. visitedC. visitsD. visiting(正确答案)10、Li Lei often takes a walk early ______ the morning.（）[单选题] *A. atB. onC. in(正确答案)D. for11、--Could you please tell me _______ to get to the nearest supermarket?--Sorry, I am a stranger here. [单选题] *A. whatB. how(正确答案)C. whenD. why12、81．Some birds are flying ________ the lake. What a beautiful picture! [单选题] *A．forB．underC．inD．above(正确答案)13、She has no idea of what the book is about. She_______ have read it carefully. [单选题]*A. Can’t(正确答案)B. mustn’tC. shouldn’tD. needn’t14、Alice is a ______ girl. She always smiles and says hello to others.（）[单选题] *A. shyB. strictC. healthyD. friendly(正确答案)15、What surprised me ______ was that he succeeded. [单选题] *A. most(正确答案)B. mostlyC. almostD. at most16、If by any chance someone comes to see me, ask him to leave a _____. [单选题] *A. message(正确答案)B. letterC. sentenceD. notice17、The Internet is an important means of（）[单选题] *A. conversationB. communication(正确答案)C. speechD. language18、Every morning John takes a（）to his office. [单选题] *A. 20-minutes' walkB. 20 minute ' walkC. 20-minutes walkD. 20-minute walk(正确答案)19、Reading（）the lines, I dare say that the government are more worried than they admitted. [单选题] *A. behindB. between(正确答案)C. alongD. among20、I don’t think he will take the case seriously,_____? [单选题] *A.don’t IB.won’t heC.does heD.will he(正确答案)21、In fact, Beethoven did something brave than dying. [单选题] *A. 勇敢(正确答案)B. 冒险C. 可怕D. 奇妙22、It is reported（）three people were badly injured in the traffic accident. [单选题] *A. whichB. that(正确答案)C.whileD.what23、The old woman doesn’t feel _______ though she lives _______. [单选题] *A. alone; lonelyB. alone; aloneC. lonely; lonelyD. lonely; alone(正确答案)24、I used to take ____ long way to take the bus that went by ____ tunnel under the water. [单选题] *A. a, aB. a. theC. a, /(正确答案)D. the, a25、Be careful with the knife. You may hurt _______. [单选题] *A. himselfB. ourselvesC. myselfD. yourself(正确答案)26、E-mail is _______ than express mail, so I usually email my friends. [单选题] *A. fastB. faster(正确答案)C. the fastestD. more faster27、The red jacket is _______ than the green one. [单选题] *A. cheapB. cheapestC. cheaper(正确答案)D. more cheap28、( ) You had your birthday party the other day,_________ [单选题] *A. hadn't you?B. had you?C. did you?D. didn't you?(正确答案)29、Tom sits _______ Mary and Jane. [单选题] *A. amongB. between(正确答案)C. onD. next30、John is quite _______. He likes to attend activities in?his spare time. [单选题] *A. active(正确答案)B. quietC. lazyD. honest。
旅游服务英语Chapter 1 Unit 2 On the way to the Hotel
I. Warm-up Task 1 Work in pairs. Match the words with the pictures. 5. Beijing roast duck _____ B 6. Forbidden City D _____
Task 2 If you are a local guide, what will you say to your guests when you are taking them from the airport to Beijing Hotel? Discuss and make a list of it with your partner.
Unit 2 On the Way to the Hotel
I. Warm-up Task 1 Work in pairs. Match the words with the pictures. 1. plate number _____ C 2. Summer Palace F _____
I. Warm-up Task 1 Work in pairs. Match the words with the pictures. 3. Great Wall _____ E 4. Temple of Heaven _____ A
Key Points
2. If you need any help, please don’t hesitate to let me know. 如果你需要什么帮助的话，请告诉我，不要 客气。 please don’t hesitate可以用please feel free替代。
Key Points
3. head for “前往；出发” 例如： People like to head for the beach to cool off. 人们喜欢到海滩来凉快凉快。
旅游服务英语课后答案复习进程
Chapter 1 At the Travel AgencyUnit 1 Tour ConsultationTask 11. How many days2. What kind of hotels to stay at;Task 21. sorting2. accommodations3. rentals4. regulations5. visasTask 31. √2, × 3. √ 4. ×5. ×Task 41. sightseeing2. folders3. vacancy4. admissionTask 51.Booking a tour for her company.2. 5-star hotels3.May 11thTask 61. establishing rapport2. sales consultants3. a travel agency4. presenting products5. features6. BenefitsMore for ExercisesI EFGJH IADCBII BCBBA ACBCAIII.1. How may I help you?2. What holidays do you have on offer?3. How about a week there?4. What kind of hotel would you be interested in?5. That sounds great.Unit 2 Tour ArrangementTask 11. confirm2. national guide3. itinerary4. reasonable5. currentTask 21. duration2. travel expenses3. location4. specific information5. travel agencyTask 31.√2. ×3. √Task 41. brief2. copy3. cruise4. attractive5. commercialTask 5:Calvin will visit Xidi and Hongcun instead of climbing Mt. Huangshan because it is going to rain today.Task 61. Day 1 dinner; Day 2 & Day 3: breakfast, lunch and dinner; Day 4: breakfast2. the Great Wall, Tian’anmen Square, Forbidden City, the Summer Pala ce, the Temple of Heaven,the Sacred Way and the Ming Tomb3. Plane and coach.More for ExercisesI ABACA CBADCII1. stroll2. itinerary3. Have…in mind4. itches for5. arranged6. fetch7. work out8. alternations9. attractions 10. excursionsIII.1. talk about the itinerary for your trip..2. there haven’t been any changes.3. How do you like this itinerary?.4. Do you have any special suggestions?5. If there should be any changes, please let me know in advance.Chapter 2 ArrivalUnit 1 Guests’ ArrivalTask 1Prior to arrival1.confirm2. coach driver3. 30 minutes4.parking lot 5 arrival lobbyUpon arrival6. meet7. check8. claimed9. lead 10. politely greetEnroute to hotel11. local customs 12. hotelTask 21. apologize2. fulfill3.fill in4. write down5. itinerary6. contact7. informTask 31. √2, × 3. × 4. × 5. ×Task 41. CO 1582. tag3. fill in4. red5.teddy bear6. Italian black7. 3 monthsTask 51.Yes, he did.2. Almost 15 hours3.No, it won’t. It will take 50 minutes.Task 61. take2.promise3. enjoy4. perfect5. a variety of6. golf packages7. information session8.recommend9.exchange 10. credit card 11. vacationMore for ExercisesI EDGBH FCIJAII 1.immigration control 2. baggage claim 3. customer service counter 4. missing baggage5. damaged6. lost baggage reportpensate8. a copy of your itinerary9. late check-in 10. carry-on bags 11. destination ticket 12. a change of clothes13. Travel insuranceIII.1. Shall I introduce my colleague and myself?2. I will be your tour guide during your stay in Beijing.3. He comes to welcome you.4. The coach number is Jing-B-72128.5. Please let us know.6. Please do not hesitate to tell me.7. Which is located in the center of the city8. Our hotel is the first choice for many travelers from all over the world.Unit 2 Money ExchangeTask 11.called2. the People’s Bank of China3.unit4. notes5. coins6. paper notes7.coins Task 21. left over2.gifts3.duty- free shop4.convert5. airport6. souvenirTask 31. 1.15 U.S. to the euro2. 6003. fiftiesTask 41. credit card2. US dollars3.600 Euros4. 4200Task 5:1.500 dollars2. hundreds3. 5 dollars4. $100.III. Role playCashier: Hello. How can I help you today?Customer: Hello. I am leaving for Hangzhou next week and I'd like some information on the telephone banking services offered at by your bank.Cashier: Certainly. What would you like to know?Customer: How do I sign up?Cashier: Just let me know, I'll sign you up immediately.Customer: Can you tell me how the telephone banking services work?Cashier: You can do all your day-to-day banking over the telephone, 24 hours a day. Customer: That's great. How do I access my account?Cashier: Just call the bank, key in your PIN number and listen to the menu of options available. Customer: How do I choose which option I want?Cashier: Just press the number for the service stated by the recording.Customer: What kind of things can I do?Cashier: You can check your balance, pay bills, order a statement or even transfer money to another bank.Customer: That's fantastic! Can I exchange money online?Cashier: I'm afraid you have to come to the bank to do that..Customer: What about getting help if I have any problems?Cashier: There's an automated answering machine and staff are available 9 to 5 seven days a week.Customer: It all sounds very good to me. I'd like to sign up.Task 61. available2. vary3. make a difference4. transaction charges5. falling6. freely7. sets8. current rates 9 would rather 10. freezeTask 71. You can do that at many places, such as hotels, airports, banks and ATMs.2. Yes, they do.3. It is convenient but more expensive.4. Yes, there are. You can take credit cards with you.5. Your bank may freeze your card if out-of-the-ordinary transactions appear.More for ExercisesI BADCE GFIHJII 1. deposit, ATM 2. bankbook, fixed deposit account, current account3. exchange currency, exchange rate, credit card, traveler’s check.III.1. change Australian dollars for RMB.2. How much would you like to change?3. What's the rate today?4. What was the rate yesterday?5. Will the rate still go down tomorrow?6. I want to change 1000 Australian dollars for RMB.7. Please sign here in this form.8. How would you like your bills?9. Fifties will do.Chapter 3 At the hotelUnit 1 Checking inTask 11. accepted2. deposit3. cost4. total amount5. passports6. reservation 7, sharing 8. checking-in time 9.check-out time 10. half-day useTask 21. Assign2. rotate3. clients4. group leader5. distribute6. arrangement7. deluxe 8. executive 9. Hand outTask 31. √2, √ 3. × 4. √ 5. ×Task 41.What can I do for you?2. computer system .3. Three single room, five double rooms and two suites.4. passports5. 2：00 p.m. Task 51. No, she doesn’t.2. by credit card.3. Yes, they are.Task 61. made 2, fill in 3. check 4. keys 5. overseas 6. services7. sign 8. buffet 9. unpleasant 10. enjoyMore for ExercisesI CBAFD GEJIHII BCCBB CAAAAIII.1. I had a reservation last week.2. a double with a front view for June 12th for 3 days. Is that correct?3. Would you mind filling in the form and then showing me your passports?4. How will you be paying, In cash or credit card, sir?5. That room 405 is on the fourth floor.Unit 2 Hotel service and FacilitiesTask 11. the Business Center2. the Front Desk3. the Shopping Arcade4. the Meeting Service5.the Cashier’s6.the Housekeeping Department7. the Food and Beverage DepartmentTask 21.calls for2. amenities3. maintenance employee4. TV remote controller5. wardrobe6. valuble safe7. Currency Exchange8. The room service .Task 31. at the Business Center2. opposite the business center3. Chinese，Japanese and Western food4. at the Front Desk according to the exchange rate.5. from 7∶00 am. till 10∶00 pm6. Next month on October 9th.7. at the Shopping Arcade 8. call the airlineTask 41. fitness center2.beauty salon3.sauna4. indoor swimming pool.5. have a spaTask 5:1. fifth2. top3. annual membership4. laundry5.The freezing policy6. The membership7. 10% discount.8. a 24-hourTask 61. for the first time2.show him around3.apparatuses4. attached to5.membership6.patient7.application forms8.Especially9.concerning 10.remindTask 71. As a clerk, you should try to be kind and patient enough to show the guest around and give some introduction, especially those latest and modern apparatuses which will attract the guest to have a try.2. As a clerk, you should be patient and ready to answer all kinds of questions. Especially for some items in the form concerning somewhat the guest’s privacy, such as the phone number, address etc. Explain the necessity and don’t rush at the same time.3. You should always be ready to offer your help directing the guests how to use some fitness apparatus and paying attention to your guests who seem to be the new comers. When someone is doing anything wrong or dangerous, remind him as soon as possible. Try to be helpful.More for ExercisesI ACBAD CDCDBII badca abbacA.A. barB. _dining hall _ C . Currency exchange D. reception deskE. parking lotF. business center G shopping arcade or souvenir shop H laundry serviceI mahjong room J billiard room, K sauna room L massage roomM beauty salon or beauty parlor N food delivery O Tennis court P gymQ badminton court R swimming pool S squash court T bowling roomB. 1.Reception desk,2.business center, 3.Tennis court4 .gym, badminton court, swimming pool, squash court, bowling room5. the Shopping ArcadeIII.1. There is a souvenir shop on the left hand side, where you may buy some typical Chinese gifts there.2. Registered guests can have a free dip in our swimming pool.3. Good evening, do you provide wake-up call services in this hotel?4. I feel pain at my back. So I’d like to have a massage.5. If you register this month, you can get 10% discount.Chapter 4 Food and DrinksUnit 1 Eating OutTask 11. reasons2. solve3. fail, touristTask 21. patience2. habits3. suggestions, apologizeTask 31. √2. ×3. √4. ×5. ×Task 41. order2. tasty3. special4. take5. enoughTask 51. 189 yuan2. No.3. By credit card4. Yes.Task 61. appetizers2. New York Steak3. fish4. apple pie5. beveragesTask 71 d 2e 3g 4b 5h 6f 7c 8a 9j 10iMore for ExercisesI. AACBC AACCAII. Complete the following dialogue by translating the Chinese into English orally1．May I have my bill？2．I’d like to pay with a credit card.3．Then do you have your passport？4．Please sign your name here.III．Translate the following sentences into Chinese.1. 恐怕我们不受理早餐的预定。
新编旅游英语教程课后习题答案潘惠霞unit9
Unit NineRecreationII. Word Formation1. a. proud b. proudly c. pride2. a. familiarity b. familiar c. familiarize3. a. bitterly b. bitterness c. bitter4. a. temper b. temperamental c. temperament5. a. Constructive b. constructed c. constructionIII. VocabularyA. Choose the correct word to fit the sense of each sentence.1. a. inspires b. aspires c. inspired2. a. token b. badges c. token3. a. contemporary b. temporary c. Contemporaryd. contemporariesB. Use the appropriate form of the word given in the bracket to fill in the corresponding blank.1. reluctant2. to diversify3. optimists4. serenely5. expectation6. collision7. Perishable8. expression9. theoretical 10. profoundnessIV. Cloze Test1. reminder2. heart3. earliest4. contains5. architecture6. round7. into8. palace9. eventually 10. displayed11. equipment 12. famousV.TranslationA. Put the following phrases into Chinese大众旅游规划与管理散客旅游可持续旅游目的地形象自然风光总体旅游倾向增进健康的特性婴儿潮时期出生的老年人高税收B. Put the following phrases into English.paid holidaysnatural resourcesniche marketstourism supplierpotential profitGrand Canyonrefreshing mindannual arrivalstourist destinationhotel capacityC.T ranslate the following Chinese sentences into English.1. Gambling and gaming has been a leisure time activity for centuries.2. He capitalized on his opponent’s mistake and won the game.3. He got rich by working hard and capitalizing on an idea no one else had.4. Our plans may change subject to the weather.5. We should never content ourselves with a little book knowledge only.。
旅游服务英语Chapter 1 Unit 9 Departure
3) sincere a.真诚的, 诚挚的 e.g. Please accept my sincere thanks and best wishes.请接受我诚 挚的感谢和最美好的祝愿。 译文： 首先，我要感谢我们的司 机师傅、我们的领队及所有的团 友。
3) take this opportunity to do sth. 趁机做，借此机会做
e.g. We take this opportunity to thank you for your help.我借此机 会谢谢你的帮助。
3. First of all, I would like to express my sincere thanks to our driver, to our tour leader and to all of you.
译文：没有你们的支持和配合， 就没有这么美妙的旅程。
5. Being your tour guide is really a happy and an unforgettable experience for me.
1)Being your trip guide :
作为你的导游
2) unforgettable a. 难忘的
Examples
I must go now. 我必须走了。 I have to arrive at school before 8:30 every morning. 每天我必须在八点三十分前 到达学校。
2) check in : 办理登机手续
旅游服务实用英语unit_14
Part 1 Situational Dialogues
1. A tourist’s luggage is missing, and now the tour guide is handling the emergency. Tourist: Excuse me, is this all the luggage? Tour guide: Yes, I think so. Tourist: My luggage seems to be missing. Tour guide: Ho. A large red backpack and a small dark blue suitcase. Tour guide: Could I see your luggage claim card? Tourist: Yes, here you are. Tour guide: May I have your full name? Tourist: John Smith.
Mr. Zhang: Oh, it’ll take a long time. Lily: Not very long, Mr. Zhang. I think it will take you 10 minutes. You can ask for help when necessary. Mr. Zhang: OK. Thank you. Lily: You’ve welcome. Bye Mr. Zhang: Bye.
Tour guide: Just a moment. I’ll check immediately. Well, Mr. Smith, your luggage seems to have been misplaced. Tourist: What am I supposed to do? They have all my things. Tour guide: I’m terribly sorry. We’ll get in touch with the airline and try our best to get them back as soon as possible. Please fill out this claim form with your card number. Tourist: OK. What will happen if you can’t find them? Tour guide: Well, Mr. Smith, I do not work for the airline. Let me get a clerk from the airline. He or she can answer your questions more completely. Tourist: My vacation is ruined! I’m sure I’ll never see my luggage again! Tour guide: Please, Mr. Smith, let’s talk to an airline official. Tourist: All right. Let’s do it right now.
旅游服务英语Chapter 1 Unit 1 Receiving the Guests
3. Who will carry the luggage?
The porters will carry the luggage.
Reading comprehension
Dialogue 1
Second-reading
Have a thorough understanding of dialogue 1 with the teacher's explanation. key Points: 1. … the tour group headed by John Brown “以约翰· 布朗为领队的旅行团”
Useful expressions in Dialogue 1
• Excuse me, are you Mr. Brown from New York? • Welcome to Beijing! • Thank you for coming to meet us at the airport. • How was your trip? • You have a group of 20, right? • How many pieces of luggage do you have altogether?
headed by John Brown 是过去分词短语作后置
定语，修饰the tour group。
Key Points
此处的headed by …也可以用led by …来替换
2. shake hands with sb. “与某人握手”， 例如： 为什么你不同那个外国人握手? Why didn't you shake hands with that foreigner? The man with whom you shook hands just now is our English teacher. 刚才你 和他握手的那个人是我们的英语老师。
新编旅游英语教程课后习题答案潘惠霞unit3
Unit ThreeBenefits and Costs of Tourism II. Word Formationa. industrialize ( their country)b. realizec. familiarized. civilizee. criticizeIII. VocabularyA. Choose the correct word to fit the sense of each sentence.1. career, joba. jobb. careerc. jobsd. career2. principle, principala. principalb. principlec. principald. principle3. female, femininea. feminineb. female.c. femaleB. Choose the correct word to fill in the blanks.1.A2. B3. B4. A5. A6. B7. C8. A9. C 10. BIV.Cloze Test1. traveling2. permit3. entry4. citizenship5. identity6. period7. expiration8. Canada V.TranslationA.Translate the following phrases into Chinese.国民生产总值国际收支平衡负面影响劳动密集型工业政府税收文化遗产经济增长信息环境B.Translate the following phrases into English.environmental degradationbalance sheetjob opportunityexisting infrastructurelife standardcultural environmentcity populationcruiseC.Translate the following sentences into English.1.Tourism is a comprehensive industry covering a wide range of areas withsuch key elements as food, accommodation, travel, sightseeing, shopping,and entertainment.2.Tourism, the back bone of the national economy, takes the leading position inthe tertiary industry and plays a crucial importance in the development of thenational economy. Therefore, it is reputed as the sunrise industry, whichnever fall.3.The excessive development of tourism will seriously damage the localnational environment.4.Tourism can bring great economic benefits as well as the damage to theculture.5.In the past 20 years, governments at all levels considered tourism as theprimary means to drive the growth of the local economy.6.With the rise of people’s live standards and the growth of their free time,people will have growing desires to travel, which is no longer a luxury, but anecessity.7.Ecotourism brings the benefits to the protection of resource environment andsustainable use of it. It also brings benefits to the rise of the life standards andtheir cultural quality.。
新编旅游英语课后练习参考答案
Key to the ExercisesUnit 1I . Listening Comprehension1．traveling 2. remainder 3. learning 4. drove 5. unique6. temples7. software8. get away9. recognized 10. enteredII.Put the following into Chinese.1. 旅行签证2. 入境签证3. 短途旅行4. 一日游5. 野生动物园6. 世界旅游组织7. 探亲访友8. 自然遗址9. 电子客票10. 医疗保健III. Grammar.[ 1] 主--动--补（SVC）C=Complement[2] 主--动(SV)[3] 主--动--宾（SVO）[4] 主--动--宾--宾( SV oO)[5] 主--动--宾--补( SVOC)[6] 主--动--状(SV A) A=Adverbial[7] 主--动--宾--状(SVOA)[8] 主--动--宾-- 宾( SV oO)[9] 主--动--宾—补(SVOC)[10] 主--动--宾--状(SVOA)IV. Reading comprehension.1.［B］第一段第一句大体意思是统治家族试图靠礼仪使自己和中下层阶级区分开来。
其中：［A］“用礼仪摧毁中下层阶级”与原文不符；［C］“试图教中下层阶级礼仪”不正确，根据文章这应该是在英国；［D］“把中产阶级和劳动阶级包围起来”，文中没有提及。
2.［B］根据第二段，basic moral duties and practical rule 是文章中原词。
formal compliments是文章中第三个要素artificial, optional graces 的具体事例。
其他三项明显与文章不符。
3.［B］根据文章第三段第三句Among the Mpongwe of Tanzania, the young men bow as they passthe huts of the elders，所以这种习俗是坦桑尼亚的一种风俗特征。
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Chapter 1 At the Travel AgencyUnit 1 Tour ConsultationTask 11. How many days2. What kind of hotels to stay at;Task 21. sorting2. accommodations3. rentals4. regulations5. visasTask 31. √2, × 3. √ 4. ×5. ×Task 41. sightseeing2. folders3. vacancy4. admissionTask 51.Booking a tour for her company.2. 5-star hotels3.May 11thTask 61. establishing rapport2. sales consultants3. a travel agency4. presenting products5. features6. BenefitsMore for ExercisesI EFGJH IADCBII BCBBA ACBCAIII.1. How may I help you?2. What holidays do you have on offer?3. How about a week there?4. What kind of hotel would you be interested in?5. That sounds great.Unit 2 Tour ArrangementTask 11. confirm2. national guide3. itinerary4. reasonable5. currentTask 21. duration2. travel expenses3. location4. specific information5. travel agencyTask 31.√2. ×3. √Task 41. brief2. copy3. cruise4. attractive5. commercialTask 5:Calvin will visit Xidi and Hongcun instead of climbing Mt. Huangshan because it is going to rain today.Task 61. Day 1 dinner; Day 2 & Day 3: breakfast, lunch and dinner; Day 4: breakfast2. the Great Wall, Tian’anmen Square, Forbidden City, the Summer Pala ce, the Temple of Heaven, the Sacred Way and the Ming Tomb3. Plane and coach.More for ExercisesI ABACA CBADCII1. stroll2. itinerary3. Have…in mind4. itches for5. arranged6. fetch7. work out8. alternations9. attractions 10. excursionsIII.1. talk about the itinerary for your trip..2. there haven’t been any changes.3. How do you like this itinerary?.4. Do you have any special suggestions?5. If there should be any changes, please let me know in advance.Chapter 2 ArrivalUnit 1 Guests’ ArrivalTask 1Prior to arrival1.confirm2. coach driver3. 30 minutes4.parking lot 5 arrival lobbyUpon arrival6. meet7. check8. claimed9. lead 10. politely greetEnroute to hotel11. local customs 12. hotelTask 21. apologize2. fulfill3.fill in4. write down5. itinerary6. contact7. informTask 31. √2, × 3. × 4. × 5. ×Task 41. CO 1582. tag3. fill in4. red5.teddy bear6. Italian black7. 3 monthsTask 51.Yes, he did.2. Almost 15 hours3.No, it won’t. It will take 50 minutes.Task 61. take2.promise3. enjoy4. perfect5. a variety of6. golf packages7. information session8.recommend9.exchange 10. credit card 11. vacationMore for ExercisesI EDGBH FCIJAII 1.immigration control 2. baggage claim 3. customer service counter 4. missing baggage 5. damaged 6. lost baggage report pensate 8. a copy of your itinerary9. late check-in 10. carry-on bags 11. destination ticket 12. a change of clothes13. Travel insuranceIII.1. Shall I introduce my colleague and myself?2. I will be your tour guide during your stay in Beijing.3. He comes to welcome you.4. The coach number is Jing-B-72128.5. Please let us know.6. Please do not hesitate to tell me.7. Which is located in the center of the city8. Our hotel is the first choice for many travelers from all over the world.Unit 2 Money ExchangeTask 11.called2. the People’s Bank of China3.unit4. notes5. coins6. paper notes7.coinsTask 21. left over2.gifts3.duty- free shop4.convert5. airport6. souvenirTask 31. 1.15 U.S. to the euro2. 6003. fiftiesTask 41. credit card2. US dollars3.600 Euros4. 4200Task 5:1.500 dollars2. hundreds3. 5 dollars4. $100.III. Role playCashier: Hello. How can I help you today?Customer: Hello. I am leaving for Hangzhou next week and I'd like some information on the telephone banking services offered at by your bank.Cashier: Certainly. What would you like to know?Customer: How do I sign up?Cashier: Just let me know, I'll sign you up immediately.Customer: Can you tell me how the telephone banking services work?Cashier: You can do all your day-to-day banking over the telephone, 24 hours a day.Customer: That's great. How do I access my account?Cashier: Just call the bank, key in your PIN number and listen to the menu of options available.Customer: How do I choose which option I want?Cashier: Just press the number for the service stated by the recording.Customer: What kind of things can I do?Cashier: You can check your balance, pay bills, order a statement or even transfer money to another bank. Customer: That's fantastic! Can I exchange money online?Cashier: I'm afraid you have to come to the bank to do that..Customer: What about getting help if I have any problems?Cashier: There's an automated answering machine and staff are available 9 to 5 seven days a week.Customer: It all sounds very good to me. I'd like to sign up.Task 61. available2. vary3. make a difference4. transaction charges5. falling6. freely7. sets8. current rates 9 would rather 10. freezeTask 71. You can do that at many places, such as hotels, airports, banks and ATMs.2. Yes, they do.3. It is convenient but more expensive.4. Yes, there are. You can take credit cards with you.5. Your bank may freeze your card if out-of-the-ordinary transactions appear.More for ExercisesI BADCE GFIHJII 1. deposit, A TM 2. bankbook, fixed deposit account, current account3. exchange currency, exchange rate, credit card, traveler’s check.III.1. change Australian dollars for RMB.2. How much would you like to change?3. What's the rate today?4. What was the rate yesterday?5. Will the rate still go down tomorrow?6. I want to change 1000 Australian dollars for RMB.7. Please sign here in this form.8. How would you like your bills?9. Fifties will do.Chapter 3 At the hotelUnit 1 Checking inTask 11. accepted2. deposit3. cost4. total amount5. passports6. reservation 7, sharing 8. checking-in time 9.check-out time 10. half-day useTask 21. Assign2. rotate3. clients4. group leader5. distribute6. arrangement7. deluxe 8. executive 9. Hand outTask 31. √2, √ 3. × 4. √ 5. ×Task 41.What can I do for you?2. computer system .3. Three single room, five double rooms and two suites.4. passports5. 2：00 p.m. Task 51. No, she doesn’t.2. by credit card.3. Yes, they are.Task 61. made 2, fill in 3. check 4. keys 5. overseas 6. services7. sign 8. buffet 9. unpleasant 10. enjoyMore for ExercisesI CBAFD GEJIHII BCCBB CAAAAIII.1. I had a reservation last week.2. a double with a front view for June 12th for 3 days. Is that correct?3. Would you mind filling in the form and then showing me your passports?4. How will you be paying, In cash or credit card, sir?5. That room 405 is on the fourth floor.Unit 2 Hotel service and FacilitiesTask 11. the Business Center2. the Front Desk3. the Shopping Arcade4. the Meeting Service5.the Cashier’s6.the Housekeeping Department7. the Food and Beverage Department Task 21.calls for2. amenities3. maintenance employee4. TV remote controller5. wardrobe6. valuble safe7. Currency Exchange8. The room service .Task 31. at the Business Center2. opposite the business center3. Chinese，Japanese and Western food4. at the Front Desk according to the exchange rate.5. from 7∶00 am. till 10∶00 pm6. Next month on October 9th.7. at the Shopping Arcade 8. call the airlineTask 41. fitness center2.beauty salon3.sauna4. indoor swimming pool.5. have a spaTask 5:1. fifth2. top3. annual membership4. laundry5.The freezing policy6. The membership7. 10% discount.8. a 24-hourTask 61. for the first time2.show him around3.apparatuses4. attached to5.membership6.patient7.application forms8.Especially9.concerning 10.remindTask 71. As a clerk, you should try to be kind and patient enough to show the guest around and give some introduction, especially those latest and modern apparatuses which will attract the guest to have a try.2. As a clerk, you should be patient and ready to answer all kinds of questions. Especially for some items in the form concerning somewhat the guest’s privacy, such as the phone number, address etc. Explain the necessity and don’t rush at the same time.3. You should always be ready to offer your help directing the guests how to use some fitness apparatus and paying attention to your guests who seem to be the new comers. When someone is doing anything wrong or dangerous, remind him as soon as possible. Try to be helpful.More for ExercisesI ACBAD CDCDBII badca abbacA.A. barB. _dining hall _ C . Currency exchange D. reception deskE. parking lotF. business center G shopping arcade or souvenir shop H laundry serviceI mahjong room J billiard room, K sauna room L massage roomM beauty salon or beauty parlor N food delivery O Tennis court P gymQ badminton court R swimming pool S squash court T bowling roomB. 1.Reception desk,2.business center, 3.Tennis court4 .gym, badminton court, swimming pool, squash court, bowling room5. the Shopping ArcadeIII.1. There is a souvenir shop on the left hand side, where you may buy some typical Chinese gifts there.2. Registered guests can have a free dip in our swimming pool.3. Good evening, do you provide wake-up call services in this hotel?4. I feel pain at my back. So I’d like to have a massage.5. If you register this month, you can get 10% discount.Chapter 4 Food and DrinksUnit 1 Eating OutTask 11. reasons2. solve3. fail, touristTask 21. patience2. habits3. suggestions, apologizeTask 31. √2. ×3. √4. ×5. ×Task 41. order2. tasty3. special4. take5. enoughTask 51. 189 yuan2. No.3. By credit card4. Yes.Task 61. appetizers2. New York Steak3. fish4. apple pie5. beveragesTask 71 d 2e 3g 4b 5h 6f 7c 8a 9j 10iMore for ExercisesI. AACBC AACCAII. Complete the following dialogue by translating the Chinese into English orally1．May I have my bill？2．I’d like to pay with a credit card.3．Then do you have your passport？4．Please sign your name here.III．Translate the following sentences into Chinese.1. 恐怕我们不受理早餐的预定。