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(完整版)高级商务英语[BEC]考试历年真题.doc

高级商务英语 (BEC)考试历年真题BEC商务英语高级考试历年真题 (1)The Negotiating TableYou can negotiate virtually anything. Projects, resources,expectations and deadlines are all outcomes of negotiation. Some people negotiate deals for a living. Dr Herb Cohen is one of these professional talkers, called in by companies to negotiate on their??behalf . Heapproaches the art of negotiation as a game because, as he is usuallynegotiating for somebody else, he says this helps him drain the emotional content from his conversation. He is working in a competitive field andneeds to avoid being too adversarial. Whether he succeeds or not, it isimportant to him to make a good impression so that people will recommend him.The starting point for any deal, he believes, is to identify exactly what you want from each other. More often than not, one party will be trying to persuade the other round to their point of view. Negotiation requires two people at the end saying ‘yes”. This can be a problem because oneof them usually begins by saying “no”. However, although this can make talks more difficult, this is often just a starting point in thenegotiation game. Top management may well reject the idea initiallybecause it is the safer option but they would not be there if they werenot interested.It is a misconception that skilled negotiators are smooth operatorsin smart suits. Dr Cohen says that one of his strategies is to dress down so that the other side can relate to you. Pitch your look to suit yourcustomer. You do not need to makethem feel better than you but, For example, dressing in a style that is not overtly expensive or successful will make you more approachable. People will generally feel more comfortable with somebody who appears to be like them rather than superior to them. Theymay not like you but they will feel they can trust you.Dr Cohensuggests that the best way to sell your proposal is by getting into the world of the other side. Ask questions rather than give answersand take an interest in what the other person is saying, even if you think what they are saying is silly. You do not need to becometheir best friends but being too clever will alienate them. A lot of deals are made onimpressions. Do not rush what you are saying---put a few hesitations in , do not try to blind them with your verbal dexterity. Also, you shouldrepeat back to them what they have said to show you take them seriously.Inevitably some deals will not succeed. Generally the longer thenegotiations go on, the better chance they have because people do not want to think their investment and energies have gone to waste. However , joint venture can mean joint risk and sometimes , if this becomes too great ,neither party may be prepared to see the deal through . More common isa corporate culture clash between companies, which can put paid to anydeal. Even having agreed a deal, things may not be tied up quickly because when the lawyers get involved, everything gets slowed down as they argue about small details.De Cohen thinks that children are the masters of negotiation. Theirgoals are totally selfish. They understand the decision-making processwithin families perfectly. If Mumrefuses their request , they will troop along to Dad and pressure him. If al else fails, they will try thegrandparents, using some emotional blackmail. They can also be verysingle-minded and have an inexhaustible supply of energy for thecause they are pursuing. So there are lesson to be learned fromwatching and listening to children.15 Dr Cohen treats negotiation as a game in order toA put people at easeB remain detachedC be competitiveD impress rivals16 Many people say“no” to a suggestion in the beginning toA convince the other party of their point of viewB show they are not really interestedC indicate they wish to take the easy optionD protect their company’s situation17 Dr Cohen says that when you are trying to negotiate you shouldA adapt your style to the people you are talking toB make the other side feel superior to youC dress in a way to make you feel comfortable.D try to make the other side like you18 According to Dr Cohen, understanding the other person willhelp you toA gain their friendshipB speed up the negotiationsC plan your next move.Dconvince them of your point of view19 Deals sometimes fail becauseA negotiations have gone on too longB the companies operate in different waysC one party risks more than the other.D the lawyers work too slowly20 Dr Cohen mentions children ’s negotiation techniques to show that you shouldA be prepared to try every routeB try not to make people feel guiltyC be careful not to exhaust yourselfD control the decision-making process.关于 negotiating techniques的文章。

（完整版）BEC期末试卷

（完整版）BEC期末试卷课程B E C商务英语考试形式闭卷（90）分钟考试⽇期阅卷教师得班级姓名学号Part 1 (12%)●Look at questions 1 – 12.●In each question, which sentence is correct?●For each question, mark one letter (A, B or C) on the Answer Sheet.1.LucyJane rang. Her train’s been cancelled. She says the meeting should go ahead without her. SandraJane telephoned to sayA.she will be late for the meeting.B.the meeting should begin at an earlier time.C.it is not possible for her to attend the meeting.2.To: Sales staffFrom: Helena McCarthyMonday’s sales meeting is now postponed. You will receive further information abouta new date and venue on Wednesday.What has Helena done?A.delayed a meetingB.arranged a meeting for Monday.C.announced a new date for a meeting.3.NOTICEIn which department is Jane Crew working at the moment?A. SalesB. MarketingC. Administration4.Export documentation may be required for non-EU destinations.Packages sent outside the EUA.must be documents only.B.will need special documents.C.might need special documents.5.Mrs. Rothe called –she’s unavailable for the meeting tomorrow.Mrs. Rothe willA.be late for the meeting tomorrow.B.take part in the meeting tomorrow.C.not be at the meeting tomorrow.6.Due to circumstances beyond our control, the conference will be postponed.A.The conference will take place as planned.B.The conference will not take place.C.The conference will take place at a later date.7.To: PRODUCTION MANAGERThere are complaints from customers that goods are arriving damaged. Please check the packaging is satisfactory. The Production Manager must find outA.who is packing the goods.B.which goods are damaged.C.how the goods are packed.8.Staff who wish to attend the dinnerA.are allowed to invite only one person each.B.must book today if they want to invite a friend.C.have to pay $100 each for themselves and their partner.9.Delegates are asked to check out by 10:30am.The delegates should leave their roomsA. before half past ten.B. at ten thirty.C. earlier than half past eleven.10.Delays expected on commuter train servicesA.People traveling to work by train may be late.B.There are problems with high speed trains.C.Due to problems, all trains will be late.11.Special offer! Limited period only.0% commission on foreign currency exchange./doc/7777074f571810a6f524ccbff121dd36a22dc44f.html mission is charged on some foreign currencies only.B.Customers can change limited amounts of money without paying commission.C.At present there is no charge for changing foreign money.12.Transport papers must include an approximate value of the shipment.The transport documents have to showA.how much the shipment is worth.B.the delivery charges for the shipment.C. a list of what is in the shipment.Part 2 (5%)●Look at the list below. It shows departments in a company.●For questions 13-17, choose the department (A-H) each person should contact.●For each question, mark one letter (A-H) on your Answer Sheet.●Do not use any letter more than once.13.Victor Morrison wants to order new furniture for the Human Resources departments.14.Martin Bright needs help in installing software designed to simplify accounting procedures.15.Sarah Wilde, a laboratory worker, wants to find out about forthcoming training courses.16.Tony Waites, from Sales, wants to discuss how his client’s complaints abou t a faulty product havebeen dealt with.17.Elizabeth Swift, who works in Advertising, has a question about her last salary.Part 3 (5%)●Look at the bar charts below. They show the number of people employed in eight different companies (A-H) in England and Germany between 2000 and 2002.●Which bar chart does each sentence (18-22) describe?●For each sentence, mark one letter (A-H) on your Answer Sheet.Do not use any letter more than once.20002001 2002 2000 2001 2002200020012002 2000 2001 200225E 25 F20202000 2001 2002 2000 2001 200218. The number of employees in Germany fluctuated between 2000 and 2002, whereas England saw asteady increase in staff numbers over the same period.19. Between 2000 and 2001 both countries had similar numbers of employees, but by 2002 numbers inEngland had fallen to half as many as in Germany.20. Employee numbers in Germany decreased steadily between 2000 and 2002, unlike in England,where the number of staff dropped slightly in 2001 before doubling.21. Although Germany had more employees than England in 2000 and 2001, by 2002 staff numbers in England had risen to the same level as in Germany.22. Although employee numbers in both countries increased over the three years, there were twice as many employees in Germany as in England by 2002.Part 4 (7%)● Read the newspaper article below about a hotel.● Are sentences 23-29 “Right” or “Wrong”? If there is not enough information, choose “Doesn’t say”.● For each sentence 23-29, mark one letter (A, B or C) on your Answer Sheet.23.The hotel has won two awards recently.A. RightB. WrongC. Doesn’t say24.The Hotel Grand is part of a national chain of hotels.A. RightB. WrongC. Doesn’t say25.The journey from the airport to the hotel takes under 30 minutes.A. RightB. WrongC. Doesn’t say26.The health center in the hotel has a new swimming pool.A. RightB. WrongC. Doesn’t say27.The Hotel Grand is very cl ose to the city’s main museum.A. RightB. WrongC. Doesn’t say28.Over half of the hotel guestrooms have their own balcony.A. RightB. WrongC. Doesn’t say29.The Hotel Grand has recently changed ownership.A. RightB. WrongC. Doesn’t sayPart 5 (7%)Match the following words with the correct meaning. For each word, mark the correct letter A-E./doc/7777074f571810a6f524ccbff121dd36a22dc44f.html mission A) does not worry about things being difficult/doc/7777074f571810a6f524ccbff121dd36a22dc44f.html zy B) person who buys and sell things for other people32.confident C) always arrives on time33.broker D) money paid to a salesperson for every sale he makes34.punctual E) does not work very hard35.experienced F) does everything very well36.capable G) has done the job for many yearsPart 6 (8%)Choose the word that is different from others in the same group.37. A) distribution B) dispatch C) distance D) delivery38. A) petrol B) fuel C) gasoline D) gallon39. A) schedule B) process C) plan D) organize40. A) wrap B) box C) package D) weigh41. A) install B) label C) fit D) load42. A) procedure B) budget C) costing D) figures43. A) invoice B) permit C) licence D) visa44. A) discountB) sale C) offer D) refundPart 7 (12%)●Read the article below about attending job interviews.●Choose the correct word to fill each gap from A, B or C.●For each question (45-56), mark one letter (A, B or C) on your Answer Sheet.45. A. be B. are C. is46. A. Any B. That C. Some47. A. which B. whose C. who48. A. fetch B. carry C. bring49. A. need B. ought C. could50. A. Despite B. Although C. But51. A. least B. little C. less52. A. longer B. further C. more53. A. What B. How C. Why54. A. try B. tried C. tries55. A. these B. this C. one56. A. nor B. not C. neverPart 8 (5%)●Read the email and the note below and complete the form.●Write a word or phrase or a number on lines 57-61 on your Answer Sheet.Mary,Could you book a room for the market research seminar in my name and let me have a copy of the form?We usually have an oval table. We’ll bring our own laptop, but to display the figures we’ll need a large screen.Call me if there’s any problem.RogerP.S. Don’t forget to ask for parking spaces!Room BookingsBOOKING REQUESTED BY: (57) ........................... D epartment NAME OF CONTACT: (58) ……………………………………DATE(S): 5-6 DecemberNUMBER OF PEOPLE: 9FURNITURE REQUIRED: (59) ……………………………………. EQUIPMENT REQUIRED: (60)……………………………………OTHER REQUESTS: (61) ……………………………………Part 9 (25%)●Complete the following sentences 62-86 with the correct option.●Mark one letter (A, B or C) on your Answer Sheet.a)starts b) takes off c) departs63.There were about 150 at this year’s conference.a)delegates b) invitations c) hosts64.Order some more A4 paper from the office department, will you?a)supplies b) support c) ordering65.Thank you very much for the to speak at your conference.a)invitation b) introduction c) instruction66.The chairman gave an excellent opening .a)show b) chat c) speech67.Could you just quickly this form while you wait, please?a)label b) write c) fill in68.She seemed very in the interview – very sure of herself.a)anxious b) careless c) confident69.We have regular health and safety training to help accidents.a)process b) protect c) prevent70.Make sure you get the customer’s address and .a)zip code b) postage c) direction71.It’s important we recruit someone with the right for the job.a)qualifications b) certificates c) studies72.Their interest on loans are very low at the moment.a)rates b) terms c) policies73.They’ve had to a lot of money from the bank this year.a)lend b) borrow c) credit74.I’d like to apply for the advertised in the FT last Wednesday.a)vacancy b) prospect c) application76.This computer’s very slow because it’s old and it hasn’t got much .a)hardware b) technology c) memory77.Some countries charge high import to protect domestic industry.a)fines b) duties c) fees78.The higher fuel costs will start to reduce our soon.a)prices b) margins c) schedules79.We’ll need to get an import before we’re allowed to sell there.a)acceptance b) visa c) license80.The new cooker’s in the warehouse right now, ready for next week.a)preparation b) production c) installation81.The bank said there weren’t enough in the account.a)deposits b) contents c) funds82.I spent the whole trade fair on our .a)stand b) show c) display83.Michael always wears a and tie when he travels on business.a)skirt b) blouse c) shirt84.It’s completely so customers will be able to use it anywhere.a)light b) portable c) compact85.I need a room with a telephone socket to my modem into.a)attach b) plug c) connect86.The UK conference is held at the same every year.a)stand b) venue c) bookingPart 10 Writing (14%)You are Daniel Black. You have organized a marketing conference for your company at the Karolin Conference Center, Prague.●Write a memo to the delegates:Saying where the conference will beSaying when the conference will beAsking everyone to confirm if they can attend.●Write 30-40 words.(On your Answer Sheet)。

BEC高级真题集12套口语部分整合

BEC高级真题集12套口语部分整合A Customer relations: the importance of making customers feel valuedB company growth : the importance to a company of controlling expansionC Marketing: how to ensure that agents maintain a high level of effectiveness when representing a companyStaff Suggestion SchemeYour company is planning to introduce a suggestion scheme and to encourage members of staff at all levels to contribute ideas. You have been asked to consider ways of setting up the scheme.Discuss, and decide together:●How to set up the scheme so that all staff feel they can contribute●How suggestions from members of staff could be evaluated.真题集2 Test 2A Communication skills : the importance of foreign language training for selected employeesB advertising: how to select a suitable agency to handle a company’s advertisingC finance: how to decide whether to float a company on the stock market.Staff RelocationYou company needs to relocate several members of staff to a new branch opening in another part of the country. You have been asked to submit ideas on how to make relocation attractive to staff:Discuss, and decide together:●Which types of financial incentives the company could offer to staff●Wh at information staff would need to know about the new location.真题集2 Test 3A personal management: the importance to a company of having well-motivated staffB strategic planning: how to decide whether to purchase or rent company premisesC Sales：How to ensure that price levels for new products are set appropriatelyHealth and Fitness FacilitiesYou company is considering providing a fitness centre on the premises to help employees improve their health and fitness. You have been asked to make recommendations for this scheme.Discuss, and decide together:●What benefits the centre would bring for the company●How to promote the need for health and fitness to all staff真题集2 Test 4A Market research: the importance of finding out about customers’ habits and a ttitudesB Financial management: how to identify ways of reducing costs in a companyC Communication：How to achieve an effective working relationship between different departments within a company Incentive Scheme for StaffYou company is considering setting up an incentive scheme to improve staff performance. You have been asked to make recommendations for this scheme.Discuss, and decide together:●What benefits an incentive scheme for staff would bring for the company●What types of incentives could be o fferedA Customer relations: the importance to a company of reliable customer of opinions of productsB development: the importance to a company of developing effective career plans for staffC. Business strategy: how to maintain the confidence of company shareholders.Travelling to WorkYou company’s location in a busy city centre means that staff often complain about the time taken to get to work. You have been asked to make some recommendations.Discuss, and decide together:●whether it would be better f or staff to use public or private transport●What the effects might be of allowing staff to work flexible hours真题集3 Test 2A. Quality control: the importance to a company of monitoring the quality of its goods and servicesB. Information management: how to ensure that information is managed effectively within a companyC Financial planning: the factors involved in deciding on appropriate pricing strategiesTeam BuildingThe company you work for is about to take over another company and is keen to encourage staff form both companies to work together effectively. You have been asked to prepare a proposal for team building. Discuss, and decide together:●what kinds of work projects and leisure activities would be suitable to encourage teamwork●what benefits effective teamwork could bring to the company真题集3 Test 3A. Staff relations: the importance of a company providing a range of facilities for all staff.B. Technology: the importance to a company if regularly upgrading its technological equipmentC. Strategic planning: the factors involved in managing change effectively within an organizationEducational SponsorshipThe company you work for is considering funding a regional educational project for 16 to 18-year-old students interested in following a business course. You have been asked to make some recommendations for this scheme. Discuss, and decide together:●how the project could be used to promote the name of the company●how to monitor the progress and outcomes of the project真题集3 Test 4A. Customer service: the importance of providing an effective after-sales service for customersB. Purchasing: the importance of maintaining personal contact with potential suppliers.C. Recruitment: how to ensure that the advertising of job vacancies is effectiveReducing Staff TurnoverYou work for the branch of your company that has been identified as having the lowest turnover of staff. You have been asked to suggest ways in which staff turnover could be reducedin other branches.Discuss, and decide together:●what r eason for the high staff turnover in a company might be●what effect high staff turnover might have on future methods of selecting staffA. Marketing: the importance of advertising slogans in promoting a brand or productB. Information management: the importance of keeping staff informed about company policies and plansC. Purchasing: how to achieve and maintain good relations with all suppliersProject AbroadYour company is proposing to a team of staff abroad for six months to set up an office and train local employees. You have been asked to make some recommendations for the project.Discuss, and decide together:●how to select appropriate staff to manage the project●what preparation and advice the staff would need before leaving.真题集4 Test 2A. Time management：the importance of planning work time effectively.B. Project development: how to ensure inter-departmental co-operation on new projectsC. Purchasing: how to evaluate and select new project.Customer BaseThe Finance Director of your company is concerned that the majority of its income comes from the main clients. You have been asked to make some recommendations on ways to expandyour company’s customer base. Discuss, and decide together:●what the potential dangers are of having only one main client●how the company could try to gain additional clients.真题集4 Test 3A. Product promotion: how to make effective use of the media when promoting a new product or serviceB. Information management: the importance of an effective internal communication system in a company.C. Technology: the factors involved in assessing the cost-effectiveness of new technologyInternational Business ConferenceThe pharmaceutical company you work for is keen to participate in an international conference abroad. You have been asked to make some recommendations about the company’s participation.Discuss, and decide together:●how to select members of staff to represent the company at the conference●what practical arrangements would need to be made by the company before the conference.真题集4 Test 4A. Personal skills: how to motivate employees to achieve their full potentialB. Project management: the importance of teamwork for the effective management of projectsC. Health and safety: how to develop a responsible attitude among staff to Health and Safety requirements in a company.Attending Trade FairsYour company has been invited to take part in a trade fair,which will take place during the busies time of the year. You have been asked to decide whether staff should be sent to this trade fair.Discuss, and decide together:●what the advantages and disadvantages are of attending trade fairs●which members of staff would most usefully represent a company at a trade fair.。

bec商务英语考试题

bec商务英语考试题Business English Certificate (BEC) ExamIntroduction:The Business English Certificate (BEC) exam is a widely recognized international examination that assesses individuals' English language proficiency in a business context. It is designed for professionals who use English for work or those who wish to enhance their career prospects. This article aims to provide an overview of the BEC exam, its format, and tips for successful preparation.1. What is the BEC exam?The BEC exam, developed by Cambridge Assessment English, consists of three levels: BEC Preliminary, BEC Vantage, and BEC Higher. Each level assesses different language skills required in business settings, ranging from everyday business tasks to more complex language functions.2. Exam Format:The BEC exam combines both written and spoken components to evaluate candidates' English proficiency. The exact format may vary slightly between levels, but generally includes the following sections:2.1 Reading:Candidates are presented with authentic texts, such as business articles, reports, and correspondence. They are required to read and comprehend the information provided, answer questions, and demonstrate an understanding of key ideas and details.2.2 Writing:In the writing section, candidates are usually asked to complete various tasks, such as writing emails, memos, reports, or business letters. Clear communication, accurate language use, and proper organization of ideas are crucial for success.2.3 Listening:The listening section measures candidates' ability to understand spoken English in business-related contexts. They will listen to recordings of conversations, interviews, presentations, or discussions, and answer questions based on the information they hear.2.4 Speaking:The speaking section assesses candidates' ability to communicate effectively in spoken English. It usually involves interacting with an examiner or partner in simulated business situations. Candidates are evaluated on their fluency, coherence, vocabulary, and grammar.3. Preparation for the BEC exam:Here are some tips to help you prepare for the BEC exam and maximize your chances of success:3.1 Familiarize yourself with the exam format:Understanding the structure and requirements of each section will allow you to focus your preparation and develop specific strategies tailored to each component.3.2 Enhance your vocabulary:Expand your business-related vocabulary by reading articles, books, and resources on various business topics. Make word lists and practice using the words in context to improve your lexical range.3.3 Develop your reading and listening skills:Engage in regular reading of business materials, such as newspapers, magazines, and online articles. Similarly, listen to podcasts, TED talks, or business-related audio materials to improve your comprehension skills.3.4 Practice writing business documents:Regularly practice writing different types of business documents, paying attention to the appropriate language, structure, and style. Seek feedback from teachers, colleagues, or online communities to improve your writing skills.3.5 Improve your speaking skills:Engage in conversations in English with colleagues, friends, or language partners. Focus on fluency, pronunciation, and expressing your ideas clearly. Practice typical business scenarios, such as negotiations, presentations, and meetings, to build confidence in spoken English.Conclusion:The BEC exam is a valuable qualification for individuals seeking to enhance their business English skills. With proper preparation and practice, you can increase your chances of success in this internationally recognized exam. Remember to tailor your study plan to the specific requirements ofeach exam component, and seek guidance from teachers or resources designed for BEC preparation. Good luck!。

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历年BEC商务英语高级考试真题汇总大全

历年BEC商务英语高级考试真题汇总大全为了让大家更好的预备商务英语BEC考试，我带大家整理一下剑桥BEC商务英语考试高级真题,下面我就和大家共享，来观赏一下吧。

历年BEC商务英语高级考试真题(01)The Negotiating TableYou can negotiate virtually anything. Projects, resources, expectations and deadlines are all outcomes of negotiation. Some people negotiate deals for a living. Dr Herb Cohen is one of these professional talkers, called in by companies to negotiate on their??behalf . He approaches the art of negotiation as a game because, as he is usually negotiating for somebody else, he says this helps him drain the emotional content from his conversation. He is working in a competitive field and needs to avoid being too adversarial. Whether he succeeds or not, it is important to him to make a good impression so that people will recommend him.外语学习网The starting point for any deal, he believes, is to identify exactly what you want from each other. More often than not, one party will be trying to persuade the other round to their point of view. Negotiation requires two people at the end saying ‘yes”. This can be a problem because one of them usually begins by saying “no”. However, although this can make talks more difficult, this is often just a starting point in the negotiation game. Top management may well reject the idea initially because it is the safer option but they would not be there if they were not interested.It is a misconception that skilled negotiators are smooth operators in smart suits. Dr Cohen says that one of his strategies is to dress down sothat the other side can relate to you. Pitch your look to suit your customer. You do not need to make them feel better than you but, For example, dressing in a style that is not overtly expensive or successful will make you more approachable. People will generally feel more comfortable with somebody who appears to be like them rather than superior to them. They may not like you but they will feel they can trust you.历年BEC商务英语高级考试真题(02)1 Genuine feedback would release resources to be used elsewhere.2 Managers are expected to enable their staff to work effectively.3 Experts are unlikely to facilitate a move to genuine feedback.4 There are benefits when methods of evaluating performance have been negotiated.5 Appraisals tend to focus on the nature of the face-to-face relationship between employees and their line managers.6 The idea that employees are responsible for what they do seems reasonable.7 Despite experts’ assertion, management structures prevent genuine feedback8 An increasing amount of effort is being dedicated to the appraisal process.APerformance appraisal is on the up and up. It used to represent the one time of year when getting on with the work was put on hold whileenormous quantities of management hours were spent in the earnest ritual of rating and ranking performance. Now the practice is even more frequent. This of course makes it all the more important how appraisal is conducted. Human resources professionals claim that managers should strive for objectivity and thus for feedback rather than judgement. But the simple fact of the matter is that the nature of hierarchy distorts the concept of feedback because performance measure are conceived hierarchically. Unfortunately, all too many workers suffer from the injustices that this generates.BThe notion behind performance appraisal- that workers should be held accountable for their performance-is plausible. However, the evidence suggests that the premise is wrong. Contrary to assumptions appraisal is not an effective means of performance improvement- it is judgement imposed rather than feedback, a judgement imposed by the hierarchy. Useful feedback , on the other hand, would be information that told both the manager and worker how well the work system functioned, and suggested ways to make it better.历年BEC商务英语高级考试真题(03)In the last few years, managers throughout industry have seen more changes than many of them could have expected to see in their entire working lives having to communicate information which often leads to feelings of insecurity has become a key activity. From being regarded as relatively unimportant in many companies , management employee communication has become a central corporate need.Concordia International provides a good example of a company that has adjusted well to the changing needs for communication . since 1995 , Concordia has been turned inside-out and upside-down, to ensure that it is a marketing –led, customer-responsive business, one that looks outwardsat customers and competitors, rather than inwards at its own processesand the way things were done in the past. In the last eight years, Concordia has reduced its workforce by more than 80.000 people - or 35% -on a voluntary basis, with further downsizing anticipated.From being an engineering company, Concordia is now remaking itself as a service company. The role of employee communication in sucha context is to build people’s self-confidence, to persuade them that, although it is inevitable that the changes will go ahead, they also bringwith them new opportunities for employees. However, this is not an easy task. People tend to be skeptical of these claims and to feel that they are losing touch with the company they have worked for over many years. This is understandable, since many of the old certainties are being swept away , including the core activities of the company they work for. Above all , they have had to face up to the fact that they no longer have a job历年BEC商务英语高级考试真题(04)There is a commonly held view that the only way to get (0) decent pay increase is to move on: to go out into the job market and find someone (31) is prepared to pay you a figure more in line (32) the talents you can offer. Whilst changing employers from time (33) time is something we probably all need to do to advance our careers in the directions we want them to take, it is nevertheless an activity that carries quite definite risks. Irrespective of (34) well we research prospective employers, a new job is still largely a step into the unknown . It may turn (35) to be a good move or it could prove to be a complete disaster : mostof us (36) had experience of both. The point here, though, is that changing employers is not something we want to be doing all the timeand certainly not (37) time we feel the urge for better pay . We’d (38) taking more risks than we needed to just to achieve a pay rise. Getting a pay rise should always be viewed (39) a serious business. There are no quick fixes or gold methods with “ guaranteed “ results. Quick fixes only serve to trivialize the issues and could (40) some circumstances get youinto very serous trouble indeed.考试用书答案及解析关于加薪的文章，教你怎么样实现加薪。

BEC剑桥商务英语中级考试真题汇总

BEC剑桥商务英语中级考试真题汇总BEC真题一Market Entry —The PioneerMarc Crystal discusses the 'be first to market’principleThe timing of market entry is critical to the success of a new product.A company has two alternatives: it can compete to enter a new product market first - otherwise known as 'pioneering' - or it can wait for a competitor to take the lead, and then follow once the market has been established. Despite the limitations of existing research, nobody denies that there are advantages to being a pioneering company. Over the years, there has been a good deal of evidence to show a performance advantage for pioneers.For many new products, customers are initially unsure about the contribution of product characteristics and features to the product's value. Preferences for different characteristics and their desired levels are learned over time. This enables the pioneering company to shape customer preferences in its favour. It sets the standard to which customers refer in evaluating followers' products. The pioneering product can become the classic or 'original' product for the whole category, opening up a flood of similar products onto the market, as exemplified by Walkman andPolaroid.The pioneering product is a bigger novelty when it appears on the market, and is therefore more likely than those that follow to capture customer and distributor attention. In addition, a pioneer's advertising is not mixed up with competitors' campaigns. Even in the long term, followers must continue to spend more on advertising to achieve the same effect as pioneers. The pioneers can set standards for distribution, occupy the best locations or select the best distributors, which can give them easier access to customers. For example, in many US cities the coffee chain Starbucks, as the first to market, was able to open coffee bars in better known locations than its competitors. In many industrial markets, distributors are not keen to take on second and third products, particularly when the product is technically complex or requires large inventories of spare parts.'Switching costs' arise when investments are required in order to switch to another product. For example, many people have developed skills in using the traditional 'qwerty' keyboard. Changing to the presumably more efficient 'dvorak' keyboard would require relearning how to type, an investment that in many cases would exceed the expected benefits in efficiency. Switching costs also arise when the quality of a product is difficult to assess. People who live abroad often experience a similar 'cost' when simple purchase decisions such as buying detergent,toothpaste or coffee suddenly become harder because the trusted brand from home is no longer available. Pioneering products have the first chance to become this trusted brand. Consequently, the companies that follow must work hard to convince customers to bear the costs and risks of switching to an untried brand of unknown quality.Unlike other consumer sectors, the value to customers of many high technology products relies not only on their features but also on the total number of users. For example, the value of a videophone depends on the number of people using the same or a compatible system. A pioneer obviously has the opportunity to build a large user base before competitors enter the market. This reduces followers' ability to introduce differentiated products. There are other advantages of a large user base, such as the ability to share computer files with other users. Thus, software companies are often willing to give away products to build the market quickly and set a standard.13 In the first paragraph, the writer points out thatA there is general agreement on the benefits of pioneering products.B companies are still uncertain about how to market new products.C most companies prefer to market new products independently.D there are now guidelines to help those who wish to pioneer.14 According to the information in the second paragraph, how do customers approach new products?A They take some time to develop a liking for them.B They make comparisons with other new products.C They need some persuasion to purchase them.D They consider cost an important feature.15 The writer refers to Walkman and Polaroid because they wereA better than any of their followers.B copied many times by their followers.C quickly accepted by consumers.D designed for a particular market.16 When pioneering products are promoted, the writer notes thatA a heavy financial investment is required.B a wide variety of advertising methods must be used.C a clear message is likely to be communicated.D a long campaign is usually necessary.17 In the keyboard example, the 'costs' the writer is referring to are concerned withA the price of the products.B the quality of the products.C the need for user training.D the lack of useful information.18 According to the final paragraph, the high technology market differs from other consumer markets in thatA it is still a relatively new area of consumerism.B it is not dependent on product characteristics alone.C there are so many different types of product on the market.D there is such a great demand for high technology products.《Market Entry—The Pioneer》，市场准入，先行者。

剑桥商务英语证书考试（BEC）-第2章剑桥商务英语证书考试（BEC）高级真题及详解（第3辑）-Te

剑桥商务英语证书考试（BEC）-第2章剑桥商务英语证书考试（BEC）⾼级真题及详解（第3辑）-TeTest 3READING 1 hourPART ONEQuestions 1-8Look at the statements below and at the five extracts on the opposite page from the annual reports of five mobile phone companies.Which company (A, B, C, D or E) does each statement (1-8) refer toFor each statement (1-8), mark one letter (A, B, C, D or E) on your Answer Sheet. You will need to use some of these letters more than once.There is an example at the beginning, (0).Example:0 This company has no direct competition.1 This company is still making a financial loss.2 This company is having part of its business handled by an outside agency.3 This company has grown without undue expense.4 This company is trying to find out what the market response will be to a newproduct.5 This company continues to lose customers.6 This company aims to target a specific group of consumers.7 This company is finding it less expensive than before to attract new customers.8 This company has rationalized its outlets.AOur management team is dedicated to delivering operational excellence and improved profitability. In the coming year, we will focus our marketing on professional young adults, who represent the high value segment of the market and who according to independent research are most likely to adopt our more advanced mobile data products. Customer retention is central to our strategy, and we have been successful in reversing the customer loss of recent years by loyalty and upgrade schemes. A restructuring programme, resulting from changing marketing conditions, has seen our workforce scaled down to 6,100 people. BAs the only network operator in the country, our marketing is aimed at expanding the size of the market. In the business sector, we have targeted small and medium-sized businesses by offering standardised services, and large customersby offering tailored telecommunications solutions. We have been at the forefront of introducing new telecommunications technology and services and have recently distributed 150 of our most advanced handsets to customers to assess the likely demand for advanced data services. Last year, the industry recognized our achievement when we won a national award for technological progress.CA new management team has driven our improved performance here. It is committed to bringing the business into profitability within three years after reaching break-even point in the next financial year. We are focused on delivering rising levels of customer service and an improvement in the quality and utilization of our network. Good progress has been made on all these fronts. The cost of acquiring new subscribers has been reduced and new tariffs have been introduced to encourage greater use of the phone in the late evening.DWe have continued to expand our network in a cost-efficient manner and have consolidated our retail section by combining our four wholly-owned retail businesses into a single operating unit. We expect this to enhance our operational effectiveness and the consistency of our service. Our ambition is to give customers the best retail experience possible. We were, therefore, delighted earlier this yearwhen we won a major European award for customer service. This was particularly pleasing to us as we have always given high priority to customer satisfaction and operational excellence.EHere, we are focused on continuously realizing cost efficiencies as well as improving the level of customer satisfaction and retention. We have already taken effective measures to reduce customer loss and to strengthen our delivery of customer service. The quality of our network has improved significantly over the past year and an increase in the utilization of our network is now a priority. The operation of our customer service centre has been outsourced to a call centre specialist and this has led to a substantial increase in the level of service.【答案与解析】1. C 这家公司依旧财政亏损。

BEC考试资料1

声明：本资料由考试吧（）收集整理，转载请注明出自服务：面向较高学历人群，提供计算机类，外语类，学历类，资格类，会计类，工程类，医学类等七大类考试的全套考试信息服务及考前培训.BEC初级精讲班第1讲讲义主讲人、课程简介主讲人：苗永金老师苗永金老师，现任BEC初、中、高三个级别的口试考官。

1993年以优异成绩毕业于北京大学外语系英语专业。

1994年留学英国剑桥大学，主攻商务英语，获得硕士学位。

1996回国，先后就职于摩托罗拉、西门子、德勤等企业。

Preface 前言此课程的目的旨在带您畅游商务英语涉及的多个环节，从笔头到口头、从阅读到听力全方位的训练并提高您在商务场景下英语运用能力及相关商务知识。

其实在本人与英语“摸爬滚打”这么多年的挫折与成功的经历当中，我觉得英语学习没有捷径可走。

它需要你坚持不懈地为之努力。

我希望由我主讲的商务英语初级课程能够带给您一段美妙的英语学习体验，使您事半功倍。

Follow me! Surf on the Internet for the Business English Preliminary Class.Do believe in me: Whatever you want to do with your life, I can get you further!Course Orientation 课程简介1 本课程采用经济科学出版社出版的《新编剑桥商务英语（初级）学生用书》（第二版）。

该书的第二版是专门针对BEC商务英语考试大纲做出更改后专门编写的，内容既与考试相关，更与现代商务活动息息相关，对你在商务领域大有帮助。

2 网上课程共计20讲，每一讲都针对学生用书中的一个单元展开。

3 我在授课过程中会将课本中的知识与实际商务活动结合，并会为大家穿插介绍英语学习的方法，包括单词的科学学习方法、基础语法知识等。

如果你想多了解商务知识，这一课程无疑是非常适合您的。

4 同时，如果您准备参加商务英语证书的考试，那么本课程还会为您的应试打下坚实基础。

剑桥商务英语资料大全-BEC中级口试全真试题必备学习---精品管理资料

BEC中级口试全真试题 Part IPhase II： Good morning/afternoon。

I’m … and this is my colleague …. S/he’s just going to list en to us。

Could I have your mark sheets， please?（To A） What’s your name？ Where are you from? A:回答I： Thank you。

（To B） And you？ B：回答I： Thanks。

Do you work or are you a student， B？ B: 回答I: （What do you do？ What do you study？） B:回答I： What about you， A? (What do you do？ What do you study？) A：回答I： What do you like most about your job/studies， A？ A：回答I: （Why？） A:回答I： What about you， B? B:回答Phase II1I： A， which specific skills will you need most in your career？（Why?) A:回答I: How about you, B? （Why？) B：回答I： B， what qualities does a good employee need to have？ (Why？） B：回答I： What do you think， A？ A:回答I： A, to what extent is it possible to train people in interpersonal skills？（Why/Why not？） A：回答I： B, which special qualities do you think managers need to have？（Why？） B：回答2。

史上最全剑桥商务英语BEC考试资料下载++

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bec初级备考教材资料

bec初级备考教材资料英文回答：Best BEC Preliminary Study Materials.The BEC Preliminary exam, formerly known as the BEC Vantage exam, is a business English exam that tests your ability to communicate effectively in a business context.It is one of the most popular business English exams in the world, and it is used by many employers to assess the English language skills of potential employees.There are many different ways to prepare for the BEC Preliminary exam. You can take a course, study with a tutor, or use self-study materials. If you decide to self-study, there are a number of excellent resources available to help you prepare.Here are some of the best BEC Preliminary study materials:Official BEC Preliminary Exam Preparation Guide (Cambridge University Press)。

BEC Preliminary Vocabulary and Grammar Workbook (Cambridge University Press)。

剑桥商务英语(BEC)中级第二、三、四辑口语真题范例-精选.pdf

Selecting staff for promotion Attitude to work Current performance
…… ?
【词汇 & 短语】空缺职位 vacancy 行政管理部 administration 总部 head office 管理技能 managerial skill 人力资源部 human resources
【词汇＆短语】
促销赠品 Complimentary presents
迎宾室 Hospitality room
招待费 Entertainment allowance
定制 Customize
针对个人 Personalize
有目的的 Purposeful
商业目的 Business objectives
客户需求 Customer demand
可持续发展 sustainable development 合同到期 exploration of contract
繁荣 boom prosperity
续签合同 renew the contract
租金 rent
押金 deposit
【句型点击】
观点阐述
Well, it seems to me that …… .
according to their interest and favorites. Moreover, these activities
should help us achieve our business objectives, for example, we can
have an intimate discussion about business with our clients during a meal in a cozy compartment where both where both sides tend to be more relaxed. In addition, we have to mix business with pleasure effectively so our clients won ’t feel that we are too purposeful.

剑桥商务英语（BEC）必考词汇习题集（共11套,后附标准答案）

剑桥商务英语（BEC）必考词汇习题集（共11套,后附标准答案）Test OneI. Choose the best answer.1.Multinational companies usually have _____ in different countries.A) parent companies B) subsidiaries C) factories D) subsidies2.One aim of companies which sell goods or services is to increase their market _____.A) occupation B) percentage C) share D) offer3. In order to improve their services to customers, banks need to become more ____.A) customer-oriented B) profitable C) aggressive D) efficient4. Having only ____ in different countries gives global companies more flexibility to move their manufacturing activities from one country to another.A) subsidiaries B) assembly linesC) research centers D) assembly operations5. Cultural differences are one of the potential ___ of international mergers.A) threats B) pitfalls C) attractions D) advantages6. Most countries give foreign companies _____ to attract new investment.A) tariff reduction B) important tariffsC) tax incentives D) share ownership7. Companies that handle all aspects of their business internationally, such as the big oil companies, are known as ____ companies.A) multinational B) venture capital C) merged D) vertically-integrated8. The movement of money into and out of a company is known as ____.A) annual turnover B) profit margin C) cash flow D) bank charges.9. All mergers aim to create ___ for the two companies? shareholders.A) added value B) overheads reductionC) economies of scale D) tax benefits10. The Legend computer company has always been ______ and different in the design andtechnology of its PCs.A) effective B) competent C) expensive D) innovative11. Setting up a business in a foreign country involves a lot of _____.A) import tariffs B) red tape C) tax payments D) import quotations12. When companies decide to restructure, it is usually ____ who are made redundant.A) middle managers B) secretarial staffC) brand managers D) production workers13. To run their foreign subsidiaries, multinationals usually appoint a ____.A) executive manager B) team leader C) decision maker D) country manager14. In joint ventures, two or more companies ____ on specific projects.A) collaborate B) compete C) practice D) work15. One measure of a company?s financial success is the return on ____.A) sales volumes B) annual turnoverC) capital employed D) profit marginsII. Fill in the blanks with the words or phrases given. Change the form if necessary.1.In the U.S. the service sector employs more people than the ____ sector.2.Despite an overall slowdown in the world?s economic growth, China?s ______ momentum ofdevelopment and high market demand have provided a good opportunity for overseas investors to access its logistic market.3.Most public quoted companies have both a ____ and a chief executive.4._________ is a term used to describe the process the delivery of a product from themanufacturer to the consumer that includes transportation, storage and distribution.5.Wal-Mart is the world?s largest ____.6.in February 2000, South Air Company succeeded its hostile ____ of V olvo.7.When it is approved, the _____ of South Air Touch with Volvo will be the world?s largest.8.In companies such as advertising agencies, people are vital intangible ________.9.Subcontracting work to outside suppliers is known as ______.10.Logistics companies in the country must move fast to _____ the final three-year protectionperiod after China?s entry into the WTO if they are to be able to survive when foreign logistics giants arrive.11.A person who does a similar job to you, but in another company is your ______.12.The ______ is the total amount of products produced by a company.13.Every company is looking for something, which will give it a ____ edge.14.In a ______ market, investment managers tend to put a large proportion of their money intoFT-SE stocks because of their perceived defensive qualities.15.Because of the globalization of business, an increasing number of mergers are ____ deals.Test TwoI.Choose the best answer.1. A key international management competency for V olvo is entrepreneurial ______.A)promotion B) drive C) strength D) determination2.Many organization have a salary ____ which indicates the salary for different jobs.A) ceiling B) ladder C) scale D) review3.When two companies want to work together they often ___ a joint venture.A)form B) work C) do D) manage4.The conglomerate movement has broadly ____ the assets of many large enterprises.A)Classified B) differentiated C) diversified D) clarified5.Young managers who have good prospects for quick promotion are often known as ______.A)technocrats B) globe-trotters C) top-flight executives D) high-fliers6.The chief executive can be said to _____ the company.A)realize B) run C) own D) motive7.Training courses which include activities such as role-plays and simulations use an ______ approach.A) experimental B) academic C) knowledge D) deductive8.In oriental cultures, to ______ is one of the most embarrassing things that ca happen.A)lose a job B) make a mistake C) lose face D) receive a favor9.The special words used by people in the same profession are known as ______.A)speech variety B) dialect C) pidgin D) jargon10.When young people spend their first months in a new job on a training program they knownas ______.A)candidates B) novices C) trainees D) students11.Training that has clear application to a job or type of work can be said to be _____.A)academic B) practical C) interesting D) cost-effective12.It is very expensive to _____ people who fail in an overseas job and have to return early.A)Insure B) dismiss C) retrain D) repatriate13.People who are sent aboard by their company often have a better _____ than at home because they have a higher salary and other benefits such as free housing.A)lifestyle B) program C) occupation D) placement14.Most companies ____ employees for their travel expenses at the end of the month.A)sponsor B) offer C) compensate D) reimburse15.It is common for large companies and professional bodies to ______ politicians and government departments to try to persuade them to accept their point of view.A)Lobby B) persuade C) pay D) enticeII. Fill in the blanks with the words or phrases given. Change the form if necessary.1.International companies are increasingly looking to ______ managers with an MBA.2.An MBA is clearly one of the best ______ for an international management career.3.Many large companies _______ their managers? studies by paying some or all of the costs.4.While some subjects, such as law and management studies, are on the increase, others, such asengineering, are on the ________.5.Because of the lack of graduates there will be soon a _______ of qualified engineers.6.Nearly all organizations use ______ as their main ways to select new employees.7.In Britain, many companies also use ______, where candidates take part in a series of tasksand simulations.8.It is also common in Britain for a new employer to request written ____ on candidates fromtheir previous employers./doc/76437b1042323968011ca300a6c30c225901f086.html anizing people by different levels of power and authority is known as a ______.10.When two companies merge it can be very useful to run ______ courses to help people workwell together./doc/76437b1042323968011ca300a6c30c225901f086.html rge companies that are famous, well established and generally successful financially areknown as ______ companies.12.A ________ is a large organization that consists of many companies in different sectors.13.A company with a good HR policy will carry out annual _____ between each employee andhis or her manager.14.Some manages consider time spent aboard as part of their ____ program.15. The labor market has become international, and the member of ______ workers is continuing to grow.Test ThreeI.Choose the best answer.1.Someone who assists others to reach an agreement after a dispute is an ______.A)broker B) accomplice C) arbitrator D) assistant2.She was _____ of stealing documents from the office.A)saw B) accused C) charged D) found3.Both parties in the civil case agree to ______ out of court.A)accuse B) sign C) settle D) submit4.People who sign a contract are known as _______ to the agreement.A)parties B) signers C) partials D) consignor/doc/76437b1042323968011ca300a6c30c225901f086.html ______ is important to establish a center for arbitration.A)recognition B) reducing C) changes D) awareness6. A famous name may not be used by anyone else if it has been registered--- a world trademarkmust not be _______.A)hijacked B) appeared C) directed D) infringed7.The technical name in English law for legal disputes that go to court is _____.A)legal match B) court scene C) accusation D) litigation8.The factory near my house makes fashion clothing under ______.A)license B) licensee C) licensor D) citation9. A ______ is the owner of a business such as a shop or restaurant.A)private sector B) public sector C) proprietor D) parson10.The contract states the licensee is not allowed to ______ or change anything.A)swap B) intervene C) appendix D) abridge11.The person who brings a complaint in a civil case is called the ______.A)defendant B) plaintiff C) complainer D) civilian12.Someone who shows _______ does not act fairly and treats one party preferentially.A)tricks B) bias C) perjury D) treachery13._____ damages are designed to deter others from committing the same crime.A)Punishment B) Compensation C) Capital D) Punitive14.A jury will bring in ____ of guilty when there is no reasonable doubt.A) a verdict B) a decree C) a conclusion D) an edict15.When someone goes to court in a civil matter, they file a _______.A)suiting B) pursuance C) pursuit D) suitII.Fill in the blanks with the words phrases given. Change the form where necessary.1.I apologize for not _____ the account sooner, but due to the unfortunate death ofour accountant, we were not able to settle any of our outstanding balances.2.In law abiding countries, all citizens have _______ to justice.3.Coffee, gold and precious metals are all _______.4.The right place to discuss important issues is a _______.5.When you promise to keep something secret you are promising to respect _____.6.Good employers promise men and women ______ at work.7.The worksheet ______ the preparation of financial statements and provides a check against errors before the formal financial statements are prepared.8.The two ministers signed a _____ trade agreement.9.Changing the intended meaning of a law slightly is to _______ it.10.We have _______ our winter catalogue and price-list giving details of C.I.F. London prices,discounts, and delivery dates.11.The government reduced income tax in order to encourage a _____ upturn in economicactivity.12.Fashion-conscious people like to wear clothes that have famous ______./doc/76437b1042323968011ca300a6c30c225901f086.html panies can register _____ which then only they may use.14.The process of integration should commence following the conclusion of the Uruguay Roundof ______ Trade Negotiation.15.These negotiations will be entered into in good faith with a view to achieving mutuallysatisfactory ____ adjustment.Test FourI.Choose the best answer.1.When you are legally responsible for something, you are said to be _______.A)statue B) legal C) leasehold D) liable2.The robber tried to terrify the shopkeeper by threatening him with a ______.A)false B) forged C) fraud D) fake3.It looked like my signature on the cheque but it was not--- someone had ____ it.A)forged B) created C) framed D) reproduced4.The authorities found that she had given them a ____ name and address.A)creative B) false C) infamous D) fraud5.Working in the accounts department gave her a wonderful opportunity to ____ the companyof thousands of pounds.A)defraud B) embarrass C) embrace D) embroil6.Did you say he could borrow the car? Or did he just take it without your _____.A)assent B) consent C) know-how D) service7.In Great Britain, you are assumed to be innocent until shown by a court otherwise--- theprosecution has to prove your _____.A)innocence B) accusation C) guile D) guilt8.When she lost her credit card, the first thing she did was to call the bank and _______ it.A)confuse B) condemn C) cancel D) conceal9.The penalties for causing environmental ______ are considered by some to be too lenient.A)damage B) spoilage C) depravity D) pollution10.Wrongs done against people or property in civil law are called _____.A) torture B) torts C) litigants D) censure11. ______ is the part of the legal profession having the right of audience in court.A) Arbitration B) Accounting C) Advocacy D) Assessing12. The most powerful criminals are sometimes known as the _______ of organized crime.A) baronets B) warlords C) barons D) gangs13. Signing someone else?s name is a ____ act.A) fraudulent B) fraud C) defrauded D) forgery14. Criminals, gangsters and mobsters are all ______.A) villains B) villagers C) vassals D) victims15. Being famous for something bad is being ______.A) known B) unknown C) noted D) notoriousII. Fill in the blanks with the words or phrases given. Change the form if necessary.1.Only with the ____ of the bank employees could the criminal launder his money.2.They ______ their appearances so that no one could recognize them.3.Another word for illegal and wrong is _______.4.Selling and promoting the goods over the phone is called ______.5.Let me give you some practical advice and some helpful _______ on how to succeed.6.The business was very successful--- it was a ______ concern.7.Fraudulent schemes are often called _______.8.Traditional, non-electronic payments are made _______.9.When you open a bank account, you may be asked to show your passport or birth certificates as _____ that you are who you say you are.10.The result was ______ on the agreement and cooperation of the others.11.The normal ______ arrangements will apply: both parties must sign, with a witness.12.As a reward for your excellent trading results, you have been awarded a ______.13. Very technical vocabulary used by experts is known as _______14. The packing clause in this contract _____ our attention.15. A written statement of evidence given by a witness is called a _______.Test FiveI.Choose the best answer.1.Bank customers who are not business customers are called _____ customers.A)single B) personal C) individual D) general2.If you pay by credit card, you have to _____ the transaction by signing a pay slip.A)authorize B) withdraw C) deposit D) transfer3. A device which the retailer uses to receive electronic payments is called ______.A)an ATM B) a cash dispenserC) a POS device D) an electronic purse4.At the age of 60 or 65, people generally ____ from work.A)withdraw B) resign C) retire D) retreat5.The bank granted a loan for two-year _______.A)repayment B) rate C) time D) term6.The bank withdrew the facility after the company _____ their overdraft limit two often.A)exceeded B) admitted C) accepted D) received7.When an employee is aware that his expertise and experiences are appreciated by his company and his fellow workers, he is able to _____ even more closely with the company.A)identify B) recognize C) notice D) acknowledge8.Interest is charged at the current rate, which is 2.5% above the ______.A)Lowest B) base C) average D) minimum9.These rates are fixed until January when they will be ______.]A)re-valued B) reviewed C) retained D) reinstated10.Possessions acquired by a company for long term use (buildings) are called ____.A)long-time assets B) fixed assetsC) current assets D) tangible assets11.The part of a company?s after-tax profits distributed to shareholders is called ___.A)divided B) reserves C) earnings per share D) retained profit12.Money which a company sets aside to cover bad debts is listed in the balance sheet as ________.A)deductions B) retained profit C) reserves D) provisions13.A person or organization whose business is to lend money for interest is called ___.A) a creditor B) debtor C) lender D) liabilities14.Current liabilities are _____ from current assets to give net current assets.A)added B) divided C) reduced D) deducted15.The costs of salaries, heating, lighting and rent ______ to 2.4 million.A)amounted B) added C) totaled D) summed upII. Fill in the blanks with the words or phrases given. Change the form if necessary.1.If you want to borrow money to buy a house, you should ask the bank for a _____.2.This agreement shall automatically terminate upon the bankruptcy or ______ of Joint Venture Company.3.If you haven?t enough money in your account to pay your bills, you?ll have to ask for an_______.4.The general running costs of a company, such as electricity and rent, are known as________.5.The amount stored on a smart card or in your bank account, is called the _______.6.With the smart card, you can _____ funds from one card to another.7.Owner has the right at any time, at its absolute discretion, to terminate the contract without any notice of default or ______ intervention being required for the purpose.8.We should increase the production to meet the demand of both the _____ and foreign markets.9. A _____ is the simplest and most prevalent form of business organization.10.The total sales during a trading period is called _____.11.A company which owns one or more subsidiaries is called a ______ company.12.The strategy formulated by a government or central bank for maintaining the stability of the currency and reducing inflation is called monetary _______.13.A fall in business activity which affects the national economy is called a _______.14.All _____ should strictly comply with relative terms and conditions.15.Banks have ______ profits because new technology has made them more efficient.Test SixI.Choose the best answer.1.The Yen _______ yesterday, falling from $114 to $115 against the dollar.A)boomed B) gained C) loosened D) weakened2.New unemployment data _____ the dollar yesterday, causing it to rise against the Euro.A)boosted B) gained C) slide D) dropped3.The person who will receive a payment is called the ______.A)drawer B) drawee C) beneficiary D) debtor4._____ analysis reduces the cost of mass-produced goods.A)Value B) Payment C) Mature D) Invoice5.Once an international payment has been transmitted, it may be difficult to get a ____.A)return B) refund C) recovery D) remittance6.The bank?s charges are quoted in the booklet: “international ____ for personal customers”.A)payment B) prices C) tariffs D) expenses7.After dispatching the goods, the exporter _____ the documents to his bank.A)sends B) collects C) issues D) presents8.The exporter?s bank will _______ the collected documents to the importer?s bank.A)signature B) forward C) remits D) defers9.The exporter didn?t receive payment for his goods because the buyer ______.A)defaulted B) deferred C) declined D) denied10.The document which shows details of goods being transported and which entitles the receiverto collect the goods is called a ______.A)bill of exchange B) document of titleC) bill of lading D) declaration11.A bill of exchange becomes payable upon ______.A)remittance B) acceptance C) dispatch D) maturity12.After the war, the country?s tourist industry _______ badly.A)suffered B) bottomed out C) recover D) regained13.The World Bank refused to grant the loan until an environmental _____ was carried out.A)survey B) test C) assessment D) report14.Short-term loans to cover the period until long-term financing can be arranged are ______.A)cartelized B) bridging finance C) subsidies D) concessions15.______ means allowing a currency to find its true level against other currencies.A)Floating B) Holding up C) Bouncing D) Picking upII. Fill in the blanks with the words or phrases given. Change the form if necessary./doc/76437b1042323968011ca300a6c30c225901f086.html ernments control economic conditions according to their _____ policy.2.As a result of the recession, the country was forced to _____ its currency.3. A group of companies formed a ____ to make a joint bid for the large project.4.As a result of the government?s successful job strategy, _____ fell rapidly.5.The work of an equity analyst is to research and assess ______.6.It is unwise to use abbreviations in _____ or in contracts which might be subject tomisunderstanding.7.The principal subject has been ______ to LAD company.8. A document stating details of the goods sold and the amount owed is an ____.9.______ is the reduction of economic activity and the amount of money in ______.10.EC has agreed to allow China a ______ period following its access to WTO to gradually meetall WTO rules.11.You can see from the enclosed leaflet that the styles of our blouses are really _____ andsuitable for all occasions.12.We would provide with you ______ information upon your specific request.13.Too high a _______ rate may mean that there is something unsatisfactory about working for the organization and that action therefore needs to be taken.14._______ price is the market price of a commodity at which the amount demanded equals the amount supplied, i.e. demand and supply are balanced.15.Your list _____ with mine.Test SevenI.Choose the best answer.1.The growing international _____ over trade in services has now led to a growing interest in the role of services in domestic economic growth.A)argument B) debate C) disagreement D) quarrel2.Quite a few foreign companies are anxious to establish direct business _______.A)Connection B) connect C) relationship D) relations3.We should like to take this _______ to inquire the bid for offshore oil exploration.A)chance B) occasion C) opportunity D) opening4.The problem is evidently beyond our present ______ of solution.A)energy B) force C) strength D) power5.The new president hoped to establish new _____ to save money.A)procedures B) proceeding C) processions D) progress6.The new safety regulations were agreed on after ______ with the work-force.A)conference B) consultation C) intervention D) assembly7.I had never seen such complete _____, as if I were living a world of crystal.A)fragment B) transparency C) opaqueness D) vagueness8.The ______ of a place is the characteristics it has that distinguish it from other places.A)identity B) identification C) location D) situation9.The manager gave her his _____ that her complaint would be investigated.A)consent B) conception C) insurance D) assurance10.For the girls there are “______ arts”, a new phrase for cooking, sewing, and other housewifely chores.A)creative B) domestic C) homely D) fine11.Although not an economist himself, Dr. Jackson has long been a severe critic of the government?s ____ politics.A)economical B) economy C) economic D) economics12.Investors are looking for a high ______ on their investment.A)repayment B) return C) growth D) performance13.Please note that transportation charges have not been included, and a separate invoicecovering these charges will be _____ at the time of delivery.A)conveyed B) issued C) distributed D) written14.We note with satisfaction that all these activities have helped to _____ mutual understandingand friendship between our two countries.A)depress B) propel C) promote D) strengthen15.The present low productivity of factory ______ discontent among its lower-paid workers.A)results in B) derives from C) stems from D) stands forII. Fill in the blanks with the words or phrases given. Change the form if necessary.1. A _______ is someone in charge of a group pf people in a factory.2. A payment made to an employee when the firm?s results are good is called _____.3. A payment made to an employee when he or she works longer than normal hours is called_______.4.If someone _______, they make a bad mistake.5.If you have a binge, you do things to _______.6.The issue of ethics in the workplace is now of such importance that it needs ______ intoin-company development programs for all employees, from the shop floor to the board room.7.The act of terminating employment from the employer?s side is called _______.8.In old days _____ company performance was simply a case of looking at turnover, profitsand dividends./doc/76437b1042323968011ca300a6c30c225901f086.html panies need to ensure that staff at all levels feel _____ the company and its value andare motivated to transfer this commitment into ethical behavior.10.________ should have different kinds of working experience and should master a foreignlanguage.11.Pay disputes, sexual harassment charges or cases of fraud, for example, can involve verycomplex issues that require careful decision-making and can have a very negative effect on staff ______.12.In today?s hyper-competitive global markets, any company that operates internationally isfaced with the task of _______ many value systems into a framework that allows the organization not only to survive but also to compete effectively.13.The _____ training can help a new member of staff to fit into the organization more quicklyand efficiently./doc/76437b1042323968011ca300a6c30c225901f086.html anization need to _______ cross-cultural training seriously as it can be critical to thesuccess of an internationally venture.15.Some people argue that imagination and lateral thinking, not technical know-how, are the key sources of competitive ________.Test EightI.Choose the best answer.1.Stocks, shares and bonds can collectively called ______.A)equities B) securities C) gilts D) share capital2.It is a free market and it controls most of the _____ of savings to investment.A)curving B) direction C) flow D) stream3.For your future ________, we operate in an insurance scheme, covering the equipment against breakdowns for small additional cost.A)awareness B) concern C) notice D) reference4.The majority of the most _______ needs of the emerging countries in the early stages of development come into this category.A)emergent B) imminent C) immediate D) urgent5.Several trial efforts in the 1980?s proved that it was financially ______ to restore old buildings.A)feasible B) passable C) probable D) beneficiary6.Sometimes a bureaucrat?s _____ ruling can mean denial of one?s welfare benefits.A)absolute B) arbitrary C) impersonal D) objective7.After three months, my accomplishments were acknowledged by a _____ salary increase.A)prominent B) essential C) substantial D) sufficient8.Because of long working hours and increased responsibilities, more and more managers are suffering from _______.A)tension B) stress C) insomnia D) frustration9.Selecting the right person for an overseas ______ is crucial but not easy to do.A)visit B) mission C) task D) assignment10.Scholarships are too few to _______ the high-school graduates who deserve a college education.A)feed B) meet C) accommodate D) adopt11.A good leader can distinguish practical questions from moral issues and he knows when to _____ and when to fight.A)strive B) struggle C) compromise D) compete12.This book on macroeconomics is divided into six sections. Each section ______ a different aspect of the problem.A)seals with B) copes with C) solves D) handles。

剑桥商务英语题库

剑桥商务英语题库Certainly, here is an essay on the topic of "Cambridge Business English Question Bank" with a word count exceeding 1000 words, as per your instructions:The Cambridge Business English Question Bank is a comprehensive resource for individuals and organizations seeking to enhance their proficiency in business-related English. This extensive collection of practice questions and exercises covers a wide range of topics, from basic communication skills to advanced financial and managerial concepts. Whether you are a student preparing for a business examination or a professional looking to improve your language abilities in the workplace, the Cambridge Business English Question Bank is an invaluable tool that can help you achieve your goals.One of the key strengths of the Cambridge Business English Question Bank is its ability to cater to diverse learning needs and proficiency levels. The question bank is structured in a way that allows users to start from the fundamentals and gradually progress to more complex and specialized areas of business English. This structure ensures that learners can build a solid foundation before tackling more advanced topics, making the learning process moreeffective and efficient.The question bank covers a wide range of business-related topics, including but not limited to marketing, finance, human resources, operations management, and international business. Each topic is further divided into sub-topics, each with its own set of practice questions and exercises. This comprehensive approach ensures that users can focus on specific areas of interest or identify and address their weaknesses in particular domains.Moreover, the Cambridge Business English Question Bank offers a variety of question formats, including multiple-choice, short answer, and essay-style questions. This diversity not only helps learners prepare for different types of assessments but also encourages them to think critically and apply their knowledge in practical scenarios. The inclusion of case studies and real-world business examples further enhances the relevance and applicability of the content, making it more engaging and meaningful for users.One of the standout features of the Cambridge Business English Question Bank is its emphasis on practical application and skill development. In addition to testing knowledge, the question bank also focuses on assessing and improving communication skills, problem-solving abilities, and decision-making capabilities. This approach mirrors the demands of the modern business environment,where professionals are expected to not only possess theoretical knowledge but also demonstrate the ability to apply it effectively in real-world situations.The Cambridge Business English Question Bank is further enhanced by its user-friendly interface and comprehensive support materials. The digital platform allows users to access the question bank from anywhere, making it a convenient and accessible resource for busy professionals and students alike. Additionally, the platform offers detailed explanations, feedback, and guidance for each question, helping learners understand their mistakes, identify areas for improvement, and develop a deeper understanding of the underlying concepts.The value of the Cambridge Business English Question Bank extends beyond individual learning and development. Many organizations and educational institutions have incorporated the question bank into their training and assessment programs, recognizing its effectiveness in preparing individuals for the demands of the business world. Employers can use the question bank to assess the language proficiency of job applicants or to identify areas for professional development among their current workforce. Similarly, educational institutions can utilize the question bank to prepare students for business-related exams and competitions, equipping them with the necessary skills and knowledge to succeed in theirfuture careers.In conclusion, the Cambridge Business English Question Bank is a comprehensive and versatile resource that can benefit a wide range of individuals and organizations. Its focus on practical application, diverse question formats, and user-friendly interface make it a valuable tool for anyone seeking to enhance their business English proficiency. Whether you are a student, a working professional, or an HR manager, the Cambridge Business English Question Bank has the potential to transform your language skills and unlock new opportunities for growth and success in the dynamic world of business.。

剑桥商务英语证书考试（BEC）真题汇编及详解（第4辑中级）-第2章-Test3~Test4【圣

剑桥商务英语证书考试（BEC）真题汇编及详解（第4辑中级）-第2章-Test3~Test4【圣Test 3READING 1 hourPART ONEQuestions 1-7●Look at the statements below and the article about pricing on the opposite page ●Which section (A, B, C or D) does each statement (1-7) refer to?●For each statement (1-7), mark one letter (A, B, C or D) on your Answer Sheet.●You will need to use some of these letters more than once.Example:0 the price depending on the product features chosen by the customer1 the failure of a company to set its prices appropriately2 a context that makes it difficult to increase prices3 the consequences of companies trying to conceal their approach to pricing4 the means by which a company ensured precision in the prices it offered5 the fact that companies can learn about the effects of a price reduction6the first sector to price products according to how much customers wereprepared to spend7 the widespread use of rough guidelines to determine pricesGetting the price rightA Chief executives need to pay more attention to pricing, according to RobertoLippi of the Apex Group, a consultancy that offers advice on pricing strategy.He accepts that low inflation figures in many industrialized countries makes raising prices tough, but argues that this should not necessarily deter companies. He gives the example of the airlines, which, with their minimum stay requirements and massive premiums for flexibility, led the way in sorting customers into categories, based on their willingness to pay.B The key to pricing is to avoid alienating customers. As Lippi points out, once abad price has been established, it can be very difficult to turn the situation around. He gives the example of a consumer goods company that went bankrupt largely because it did not price its digital cameras properly. In contrast, he cites the case of a Swiss drug company that introduced software for every sales representative's laptop, enabling them to provide consistent and accurate price quotes. To help staff with this innovation, the company also created a new post of director of pricing strategy.C Many of today's managers have the benefit of modern technology to help themwith pricing. Supermarket chains, for example, can easily track customers'elasticity'—how their buying habits change in response to a price rise or a discount. But although a company can now measure this sort of thing in a more sophisticated way, following basic rules is still the most common way of setting prices. Most bosses still worry more about their costs than the prices they charge; one recent survey found that they spend as little as 2% of their time on pricing.D One popular approach to pricing is illustrated by the car companies that chargeextra for product add-ons such as electric windows, instead of offering them as part of the standard price. Although many customers are prepared to pay extra, Lippi recommends that companies make sure that price differences reflect real differences in the product, either in quality or in the extra service on offer. The worst approach is to try to keep the pricing structure secret from customers.Nowadays, that is more likely to lead to lost contracts than large profits.【答案与解析】1. B 题⼲意为：“⼀个公司定价的失败。

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