国际贸易、市场营销类课题外文翻译——市场定位策略(Positioning_in_Practice)

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市场营销策略外文文献及翻译

市场营销策略外文文献及翻译Marketing StrategyMarket Segmentation and Target StrategyA market consists of people or organizations with wants,money to spend,and the willingness to spend it.However,within most markets the buyer' needs are not identical.Therefore,a single marketing program starts with identifying the differences that exist within a market,a process called market segmentation, and deciding which segments will be pursued ads target markets.Marketing segmentation enables a company to make more efficient use of its marketing resources.Also,it allows a small company to compete effectively by concentrating on one or two segments.The apparent drawback of market segmentation is that it will result in higher production and marketing costs than a one-product,mass-marketstrategy.However, if the market is correctly segmented,the better fit with customers' needs will actually result in greater efficiency.The three alternative strategies for selecting a target market are market aggregation,single segment,and multiplesegment.Market-aggregation strategy involves using one marketing mix to reach a mass,undifferentiated market.With a single-segment strategy, acompany still uses only one marketing mix,but it is directed at only one segment of the total market.A multiple-segment strategy entailsselecting two or more segments and developing a separate marketing mix to reach segment.Positioning the ProductManagement's ability to bring attention to a product and to differentiate it in a favorable way from similar products goes a long way toward determining that product's revenues.Thus management needs to engage in positioning,which means developing the image that a product projects in relation to competitive products and to the firm's other products.Marketing executives can choose from a variety of positioning strategies.Sometimes they decide to use more than one for a particular product.Here are several major positioning strategies:1.Positioning in Relation to a competitorFor some products,the best position is directly against the competition.This strategy is especially suitable for a firm that already has a solid differential advantage or is trying to solidify such an advantage.To fend off rival markers of microprocessors,Intelunched a campaign to convince buyers that its product is superior to competitors.The company even paid computer makers to include the slogan,"Intel Inside" in their ads.As the market leader,Coca-Cola introduces new products and executes its marketing strategies.At the same time,it keeps an eye on Pepsi-Cola,being sure to match anyclever,effective marketing moves made by its primary competitor.2.Positioning in Relation to a Product Class or AttributeSometimes a company's positioning strategy entails associating its product with or distancing it from a product class or attributes.Some companies try to place their products in a desirable class,such as"Madein the USA."In the words of one consultant,"There is a strong emotional appeal when you say,'Made in the USA'".Thus a small sportswear manufacturer,Boston Preparatory Co.is using this positioning strategy to seek an edge over large competitors such as Calvin Klein and Tommy Hilfiger,which don't produce all of their products in the U.S..3.Positioning by Price and QualityCertain producer and retailers are known for their high-quality products and high prices.In the retailing field,Sake Fifth Avenue and Neiman Marcus are positioned at one end of the price-qualitycontinuum.Discount stores such as Target and Kmart are at theother.We're not saying,however,that discounters ignore quality;rather, they stress low prices.Penney's tired―and for the most part succeeded in―repositioning its stores on the price-quality continuum by upgrading apparel lines and stressing designer names.The word brands is comprehensive;it encompasses other narrowerterms.A brand is a name and/or mark intended to identify the product of one seller or group of sellers and differentiate the product from competing products.A brand name consists of words,letters,and/or numbers that can be vocalized.A brand mark is the part of the brand that appears in the form of a symbol, design,or distinctive color or lettering.A brand mark isrecognized buy sight bu cannot be expressed when a person pronounces the brand name.Crest,Coors,and rider for Ralph Lauren's Polo Brand.Green Giant canned and frozen vegetable products and Arm&Hammer baking soda are both brand names and brand marks.A trademark is a brand that has been adopted by a seller and given legal protection.A trademark includes not just the brand mark,as many people believe,but also the brand name.The Lanham Act of 1946 permits firms to register trademarks with the federal government to protect them from use or misuse by other companies.The Trademark Law RevisionAct,which took effect in 1989,is tended to strengthen the the registration system to the benefit of U.S. Firms.For sellers,brands can be promoted.They are easily recognized when displayed in a store or included in advertising.Branding reduces price comparisons.Because brands are another factor that needs to be considered in comparing different products,branding reduces the likelihood of purchase decision based solely on price.The reputation of a brand alsoinfluences customer loyalty among buyers of services as well as customer goods.Finally,branding can differentiate commodities Sunkist oranges,Morton salt,and Domino sugar,for example .PricingPricing is a dynamic process,Companies design a pricing structure that covers all their products.They change this structure over time and adjust it to account for different customers and situations.Pricing strategies usually change as a product passes through itslife cycle.Marketers face important choice when they select new product pricing strategies.The company can decide on one of several price-quality strategies for introducing an imitative product.In pricing innovative products,it can practice market-skimming pricing by initially setting high prices to"skim"the imum amount of revenue from various segments of the market.Or it can use market penetration pricing by setting a low initial price to win a large market share.Companies apply a variety of price-adjustment strategies to account for differences in consumer segments and situations.One is discount and allowance pricing,whereby the company decides on quantity,functional,or seasonal discounts,or varying types of allowances. A second strategy is segmented pricing, where the company sellers a product at two or more prices to allow for differences in customers, products, or locations. Sometimes companies consider more than economics in their pricing decisions,and use psychological pricing to communicate about the product's quality or value.In promotional pricing,companies temporarily sell their product bellow list price as a special-event to draw more customers,sometimes even selling below cost.With value pricing, the company offers just the night combination of quality and good service at a fair price. Another approach is geographical pricing, whereby the company decides how to price distant customers, choosing fromalternative as FOB pricing,uniform delivered pricing, zone pricing, basing-point pricing, and freight-absorption pricing. Finally,international pricing means that the company adjusts its price to meet different world markets.Distribution ChannelsMost producers use intermediaries to bring their products to market.They try to forge a distribution channel―a set of interdependent organizations involved in the process of marking a product or service available for use or consumption by the consumers or business user.Why do producers give some of the selling job tointermediaries?After all,doing so means giving up some control over how and to whom the products are sold.The use of intermediaries results from their greater efficiency in marking goods available to targetmarkets.Through their contacts, experience, specialization, and scales of operation,intermediaries usually offer the firm move value than it can achieve on its own efforts.A distribution channel moves goods from producers to customers.Itovercomes the major time, place, and possession gaps that separate goods and services from those who would use them. Members of the marketing channel perform many functions. Some help to complete transactions:rmation.2.Promotion.3.Contact:finding and communicating with prospective buyers.4.Matching:fitting the offer to the buyer's needs, including such activities as manufacturing and packaging.5.Negotiation:reaching an agreement on price and other terms of the offer so that ownership or possession can be transferred.Other help to fulfill the completed transferred.1.Transporting and storing goods.2.Financing.3.Risk taking:assuming the risk of carrying out the channel work.The question is not whether these functions need to be performed, but rather who is to perform them. All the functions have three things in common:They use up scarce resource, they often can be performed better through specialization, and they can be shifted among channel members.To the extent that the manufacturer performs these functions, its costs go up and its prices have to be higher. At the same time, when some of these functions are shifted to intermediaries, the producer's costs and prices may be lower, but the intermediaries must charge more to cover the costsof their work. In dividing the work of the channel, the various functions should be assigned to the channel members who can perform them most efficiently and effectively to provide satisfactory assortments of goods to target consumers.Distribution channels can be described by the number of channellevels involved. Each layer of marketing intermediaries that performs some work in brining the product and its ownership closer to the final buyer is a channel level. Because the producer and the final consumer both perform some work, they are part of every channel.When selecting intermediaries, the company should determine what characteristics distinguish the better ones. It will want to evaluate the the channel member's years in business, other lines carried, growth and profit record, co-operativeness, and reputation. If the intermediaries are sales agents, the company will want to evaluate the number and character of the other lines carried, and the size andquality of the sales force. If the intermediary is a retail store that wants exclusive or selective distribution, the company will want to evaluate the store's customers, location, and future growth potential.Understanding the nature of distribution channels is important, as choosing among distribution channels is one of the most challenging decisions facing the firm. Marketing intermediaries are used because they provide greater efficiency in marking goods available to target markets.The key distribution channel function is moving goods from producers to consumers by helping to complete transactions and fulfill the completed transaction. Distribution channels can be described by the number of channel levels, which can include no intermediaries in adirect channel, or one to several intermediaries in indirect channels.PromotionPromotion is one of the four major elements of the company's marketing mix. The main promotion tools――advertising, sales promotion, public relations, and personal selling――work together to achieve the company'scommunications objectives.People at all levels of the organization must be aware of the many legal and ethical issues surrounding marketing communications. Much work is required to produce socially responsible marketing communicating in advertising, personal selling, and direct selling. Companies must work hard and proactively at communicating openly, honestly, and agreeably with their customers and resellers.市场营销策略一、市场细分和目标市场策略具有需求，具有购买能力并愿意花销的个体或组织构成了市场。

毕业论文市场营销外文文献翻译

Relatiｏｎship marketing and serｖice ｍarketing: ｃonverｇeｎc ｅpoint of Ｃultｕre Ｄｅｐaｒtmeｎｔoｆvalue creatｉｏｎAＢSTRACTUsiｎg the rｅｌatioｎshiｐparadiｇm aｓａtheoretｉｃal framｅｗｏrｋ， a m ａｎageｍent ｍｏdel for cｕltｕraｌserviｃes (reｌationship markeｔing of ｃuｌtｕral oｒｇanizatｉoｎs)ｉs ｐｒoposed,whａt is aｎuｎprecedeｎteｄcontｒｉbｕtion in ｔhe marｋeting fiｅｌd. Ｂy ｃｏｍbinｉngｔｗo cｏnvergent peｒspectives–aｓrelatｉoｎshiｐmarｋeting anｄｓeｒｖices marketiｎg–,the mod ｅｌiｓstrucｔureｄoｎthe basis of ｔｗo ｌaｒgｅtyｐeｓof relａtionshiｐs in the maｎagemeｎt of a cｕltｕｒａｌｏｒganｉzatiｏn：ｉｎstruｍenｔal relation ｓhips and grｏup reｌatｉonshipｓ．The papｅr is aｎｉn－depｔhｓｔuｄy of re ｌationships regａｒdiｎg ｐｅrformｉng artsａｕｄiｅnｃｅ. A theoretical/eｍpirica ｌａpｐｒoach ｗaｓapplｉed, inclｕding face to facｅintervｉews tｏ100５pｅrforｍiｎg arts coｎsｕｍers anｄteｌephone intｅｒvｉｅwｓtoａsamｐle of 2005 ｉndividｕａｌs ｉn Spaｉｎ.Keywords: Ｃultural marketinｇerfｏrmiｎg ａrts ｓerviｃes relationship ｍa ｒketing1. ＩNTRＯDUCＴION:The moｓｔreｃeｎｔliｔeｒａturｅon marketinｇmａｎagemｅnt ｉｓdeｍonｓtratiｎg ａｒevoｌutioｎａｒy change ｉｎｂｏtｈform ａｎd ｃｏｎtent，which, undｏubteｄly，will resｕｌｔiｎsevｅral rｅsｅarｃh prｏjecｔs in th ｅｓhoｒt ｔerｍaｉmed at sheddiｎg ｓｏｍｅｌight on this dilemma．Tradit ｉoｎaｌmａnａgemeｎtｍodels and parａdｉｇms do ｎｏｔadapt to tｈe reｑuiｒeｍentｓｏf nｅｗproducts, aｓtｈere aｒeｍｏre ａnd morｅexｃepｔｉons ａnd questioｎs ｏｎｔｈｅmｏdels ｄｅveｌｏped ｓｏfar (Ｌｏｖｅlｏck and Gumｍessｏn, ２0０４; VarｇｏanｄＬuｓh, 2０0４）. Inｔhis coｍpｌexcontexｔ，tｈis ｐapeｒaimｓｔo ｍａke an ｉn-dｅpth study of thｅｆield oｆcｕlｔurａl serviｃes managemenｔby uｓing ｔｗo ｃｏｎcurrｅnt ｐerspecｔiｖe ｓ–rｅｌａtｉoｎship markｅtｉｎｇand seｒｖiｃes mａrｋeting–,iｎorder to ｃｏntribute ｔo the develoｐmeｎｔoｆthe neｗmarketing ｄｏｍain：cultuｒal markｅｔing （Kotｌeｒ, 200５). Tｈis iｓa field sｔill in iｔs deｖｅloｐment phaｓe,but hａs probabｌy ｆoｕnｄ, wｉth theseｎeｗｔｒenｄs, the riｇht mｏment to grow aｎd develoｐmaｎaｇemeｎt stｒuｃｔureｓanｄmodelｓｔhaｔmeet iｔsｐarticuｌaｒrｅquirements.Fｒｏｍthe veｒy bｅginniｎg, cｏntrｉbuｔｉons mａde tｏthe cuｌｔｕral ｓector bｙｔｈe marketing discｉpｌine hａｖｅbeeｎvｅry dｉverｓｅ. Hｏｗever，althoｕgh theｙseｅm toｈａve come tｏa ｃoｎsｅnｓus in ｔhe scientific worlｄabｏut thｅｉｄeａtｈat thｅｍanagｅmenｔoｆcuｌtural identiｔies pｒｅｓents sｕch special chａｒａctｅristｉcs that ｍａke itｃonsｉderａblyｄifferent (V osｓand Vｏss, 200０；Colbeｒｔ，2０01; Johnson and Ｇａrbａrino, 2０01; Arts Ｃounｃil of Eｎgland, ２０03; Ｋｏtler and Scｈeff, 199７). Conｔrｉbutiｏns from the ｍａrkｅｔｉng mａnagｅment area ｓtill dｏnot suffice tｏｃonｓtrucｔａknowlｅdge basｅthａｔiｓｓolid enougｈto creaｔe a tｈeoｒeｔｉcal maｎａgement frａmework simiｌarｔo thｅoｎｅother diｓciplines with morｅｔra ｄitｉon in ｍａrketinｇrｅsearch have.Ｉn tｈis cｏｎtext,ｉｔis stａted thａt ｔhe ｒelationshｉp marｋetｉｎg pａradｉgm offeｒs a sｕitａbｌeｆramewoｒk foｒtｈe implemeｎtation oｆculturaｌｍａnａgeｍent anｄthiｓresｅarch stuｄｙhａs ｆｏcｕsed on the performing aｒts services sectｏｒ, ａｓcｏｎsｉdering tｈat iｔｉｓonｅof ｔhe mosｔforgotteｎsectoｒｓby scｉｅntific ｒeseａｒｃｈｅrs oｆｍanagemeｎｔ．Fｕrtｈｅrｍore, the decｒeasiｎg consumption of thｉs ａrt forｍｉn Eurｏpｅgoeｓａｇaｉnsｔthｅtrｅnd if ｔaking inｔo acｃount tｈat tiｍe and mｏney iｎｖesteｄin ｌeiｓuｒe acｔivitiｅs hａs not stoｐpｅd ｇｒoｗiｎg ｗith cｏuｎtriｅs’ecoｎoｍic development. In view ofｔｈiｓsｉtuation, qｕestions ａs ｆｏllowing ａｒe rｅｑuirｅd: whaｔiｓｔｈｅreasｏn foｒthiｓlosｓof compｅtitｉve advantaｇe?, what is beinｇdone wrｏng to be lｏsing impact ｉn ａｍaｒkｅｔ,ｗhicｈ，in ｔheory, ｉs becoｍing more ａnd morｅｉｎclｉｎed to coｎsumｅlｅisuｒe ａctivｉtiｅｓ, ｓuch as tｈｅpｅrｆorming aｒts?,ｗhich ａgｅntｓaｒe ｒｅspｏnsible for thｅreｓuｌts?, which ａｇeｎts ａre afｆected by tｈe resuｌｔs?，what can bｅdonｅto improve this? These quｅstions are the basis forｃaｒrｙinｇoｕｔthis reseａrｃh studｙ.2.RELAＴIＯＮSHＩP MARKＥTIＮＧ，SERVICES MＡＲKＥTINＧANＤCUＬＴURＡL MARKETING AＳTＨＲEE ＣONVERGEＮＴＰERSPＥCＴIVE Ｓ：Reｌａtionｓhipｍarｋetinｇhas bｅcｏme oｎｅof the moｓt important cｏntributions in thｅdevelｏpｍeｎt ofｍoderｎmａｒｋetｉnｇscienｃｅ(Payne anｄHolt, 2001),anｄit has geｎeｒateｄ a reｃoｇniｓed intｅrest ｉn thｅfielｄｏf ｓcｉeｎtific researｃｈ．What is mｏre, iｎｔhｅｏｐｉnion of nuｍｅrｏｕｓaｕｔhors，iｔhａs eveｎbeeｎｓeｅn aｓa neｗparaｄigｍ(G ｕmmｅsｓｏn, 1９99；Peｃｋet al.，1999;Websｔer, 19９２;Sheth aｎd Ｐarvatｉyａｒ, 20０0; Kｏthandaｒaman ａｎd Wｉｌson, 200０).Wｉth ｔhe ｃｏnｃｅpｔby Gummesson (200２)on “relatioｎsｈｉp marketi ｎg is interactioｎｓinｎetworks of reｌatioｎshｉpｓ”ａs ａstａrting pｏiｎt,ｔｈe ｍaｎaｇement oｆ a ｃulｔuｒaｌorgａnizaｔion is undeｒsｔｏod as beiｎg ｎecessａriｌy detｅrmined by ａｍultｉtudｅｏfａgeｎts in ｔｈe mａrkeｔ，be inclｕdｅd in thｅorganiｚatiｏｎ’s ｐlanninｇprocess,since ｔhe valｕe of ｔhe fiｎaｌprodｕcｔｉs goinｇｔo depend on them ｔo a ｌargeｅxtｅnt.T ｈe role of ｔheｉntｅreｓt ｇrｏups in theｐlannｉnｇｐrocｅss of tｈｅｏrganizations is ｏne of the least ｃultｉvａteｄareａs ｏｆreｌatｉｏｎｓｈiｐｍarkｅtinｇ(Henniｎg－Thurau aｎｄHａｎsen, 2000). Paｙnｅand Hｏlt (２001）ｅｘplicitlyｒefｅr to thｉs ｄｅｆｉcｉencｙ: “ｕｎｄｅrｓtanｄing ｌｏng－tｅrm ｒelａtionｓhipｓwith both ｃuｓtomerｓaｎd otｈer stａｋehｏlder gｒoups hasｂeen negｌectedｉn ｔhｅmainｓｔrｅam ｍarｋｅtiｎg ｌiteｒatｕre；ｍaｎaｇing the ｏrganization’ｓinｔｅrｎａl and exｔeｒnal ｒeｌationsｈｉｐｓｎeeds ｔo becｏmｅ a ceｎｔraｌacｔivitｙ; tｈis ｃentｒaｌacｔｉvity is relaｔiｏnshｉp markeｔｉnｇ”. We arｅｆａced, thｅreｆore，with a nｅｗｓｃenariｏinｗｈich onｅ-to-oｎｅmarｋetｉnｇhａsｇiven way to mａny－to-many ｍａrketinｇ（Gumｍesson,２００４);in other wｏrdｓ, plannｉng reｌａｔionsｈiｐs with ｉnｄiviｄｕａls has evolｖｅd to plaｎnｉng ｒelaｔｉｏnshipｓwｉth ｃｏllective ｓ,witｈiｎteracｔion netｗorｋs.On the ｏｔher ｈanｄ, either when contrｉｂutｉｏns in the fiｅld of cultural m ａｒketiｎg ｄｏnot record enｏugｈstaｎdaｒdｉzａtionｏr voluｍe to be ｇroｕpeｄin treｎds or schoolｓ,tｈｅyｄo shａrｅ a value：ｔhe impｏrtaｎｃe of ｒeｌationｓｈips in theirｍanaｇement. Coｎtｒibｕｔionｓmaｄeｉn this area aｒe very diverｓe, in most ｃases focusiｎg oｎrelaｔioｎships ｗith cusｔｏmers (ｒela ｔiｏnshiｐｓwith tｈe ｐeｒfｏrmｉnｇａrts audiencｅ)．Garbariｎo and Johｎsｏn (1999) ｕｓeｔhe stage ｏf ａn off-Bｒoadway theatre in New Yｏrk ｔｏexplｏｒｅthｅtrａnsaction/rｅlationｓｈｉp contｉｎuum proｐoｓed by Gｒonroos (1995) t ｏcｏnclｕde that thｅｐｅrforminｇａrtsａudience ｈas differｅｎt beｈaｖｉoural proｆｉｌeｓdeｐｅnding on the reｌatｉｏnshｉps deｖeloｐed ｗith thｅｏrganｉzatiｏn or，specifｉcally, “in a consuｍer ｅnｖiｒonment ｉｎwhich custome ｒs recｅivｅｈighｌy ｓｉmｉlar sｅｒvices [..．]tｈere are systｅｍaｔiｃｄｉｆfereｎceｓinｔhe relationalism oｆｄifferent custoｍer groups”．Reｎｔｓcｈle ｒet al. (2001)alｓｏcoｎsideｒｅd an empｉｒical apｐroach tｏrelatioｎship ｓwith ｔhe audienｃe ｏf performing arｔｓoｒganiｚａtionｓin Ausｔralia: “ｗha ｔaｒts organｉzations neｅd ｔo consider iｓｗhether tｈe ｅxpense of ｈaving hi ｇh siｎｇｌe－tiｃket sales is ｓustaiｎableａnd,if not，ｗhaｔｔo do ａboｕt it”.3．THＥPＲODUCT ANＤRＥＬATIOＮSHIPS WＩTＨCUＳＴOMER’S SＵGGEＳTIONSＯＮ A MODEＬFOR THE RELＡTIＯNＳＨIＰMANAＧEMENＴOＦCULＴＵRAL SERVIＣEＳ:Rｅlatioｎshiｐs wｉtｈｔｈe audｉence are the cｅntral componｅnt iｎｔｈe configuratiｏn ｏｆｔheｒelａtionshiｐmａｒketing mａｎagｅment model f ｏr cuｌtuｒal oｒganizａtioｎｓ. Tｈis cenｔｒal place ｉsｓhａｒｅd witｈthe ｃｕｌtural pｒｏｄucｔ, ｗhose ｇenｅrａl ｍａrｋeｔing moｄeｌpreseｎts sｐecial cｈaraｃteｒｉsｔicsｔhat diffｅrentiatｅｉｔfrom the claｓsｉc struｃture of maｒｋeting,as:1. Marｋetｉng ｐrocess stａｒts in tｈe prｏduｃｅｒoｒgａnization,and fro ｍｔhisｏｒiｇｉｎ(tｈe cultuｒａl pｒodｕct)a decisioｎhａs ｔｏbｅmade cｏncerning theｐart of the marｋｅt thａｔｍay bｅinteresteｄｉn cｏnsｕming iｔ.２. Oncｅｐoｔentiaｌcｏnｓumeｒs have beeｎｉｄｅntifｉｅd, tｈｅcompany willｄｅcidｅon the ｒeｍａining rｅlａtiｏnship poliｃies （iｎstruｍｅｎtal anｄgrouｐ, which we wｉll covｅr belｏw）.Therｅfｏre，wｅａｒe faced ｗithａkｉnｄｏfｍarｋet ｗhｏse ma ｒkeｔｉng prｏｃess shows a “product-ｔo-client” tｙpe ｓtrｕcｔuｒe.Thｅaｔｙｐical stｒuctｕre transformｓｔhｅrelａtiｏnｓhｉp ｐolicy ｗｉth the cｕltuｒaｌcustoｍer, ａｓit conｓideｒs thaｔthe corｅoｆthe producｔis unalｔeｒabl ｅ（Colｂｅrt, 2０01).Thiｓstrｕｃture involｖes ｔhe ｄｅvelｏpmenｔｏf aｗidｅvarｉｅｔy oｆｒｅlatiｏnsｈｉpｓ,wｈich have to be ｉｎcｌudeｄin the ｖaluｅcrｅａtioｎｐroｃｅss foｒｍｉng the ｍａrketing of a cuｌtuｒal product. Ｔhe ｃultuｒａl offering oｆa ｃountry，a regｉon or ａdistｒict is a ｓoｕｒｃe of benｅfitｓｆｏr a lａｒge nｕmｂeｒｏf soｃial sｅctors. Iｔis ｎoｔfoｒnothｉnｇthaｔｔｈe recogｎitｉon of the “need fｏrｃulｔure” is wｅll-ｋnｏwn in ｖirtually ａl ｌdevelopｅd countries （Councｉl of ｔheＥurｏpeａｎUnion，2004）, and p ｕｂlｉc ｏｒｇaｎizａｔiｏnｓ，as well as ｐｒiｖaｔｅentities, ａre involved in ｓａtiｓｆying thisｄeｍaｎd．Ｂａｓed oｎthiｓsituａtioｎ，iｔiｓloｇiｃａl to ａｓsumｅtｈaｔeach ａnｄｅｖery one of thｅｓe cｏllectｉvｅs has to ｂe inｃluded in ｔhe organiｚatｉon’s pｌannｉng anｄ a “win-wiｎrelationsｈip”ｎeedｓtｏbe implemenｔeｄin connectｉｏｎwｉth thｅm.Perfｏrming arts organizａｔｉons wilｌhave tｏmaｎagｅa multｉtｕdｅof ｒｅlａｔiｏnｓhipｓto achieｖe ｔheir objｅctivｅs. These rｅlationｓhips weｒe formeｒlｙclassiｆｉeｄｉnto twｏｌarge catｅgｏries （Quｅｒｏ, 20０３): a．Instrumeｎtaｌｒelａtionshipｓ: this ｆirst category grｏups ｔhe maｒketiｎg ｍｉx inｓｔrｕmentｓａnd incorｐorates a relaｔionshiｐfoｃuｓ(ｉ.e．, product，ｐrice, distｒibution anｄcommｕnicatｉｏn rｅｌaｔionshｉps).Ｔhe diffeｒeｎｔiatioｎfactｏr cｈaｒacｔｅrｉzｉng ｔｈｅｄesign of these pｏlicies iｓthaｔthｅｙhave toｂe pｌaｎneｄtakiｎg aｓa ｒeference the creaｔionｏｆvａｌｕe ｆor cusｔomｅrｓand ｆor ｅvery onｅｏf the aｇenｔs inｖolveｄin ｔhe prｏｄuｃtiｏn prｏcess of the cultｕrａｌsｅｒｖｉｃes．b. Ｇroup relationshiｐs:tｈｅseｃond oｆthe cateｇｏrｉeｓis relａｔeｄｔｏthｅiｄeｎtiｆicatｉon and planning proceｓｓof relationｓhｉps wiｔｈcollectives ｏr agents of inteｒeｓt, as ｔhe ｐeｒforｍing ａrts ａuｄience，ｅｄucatioｎaｌcｅｎｔｒes，puｂlｉc oｒｇanｉzaｔionｓ, cｏmｐetition，sｕpplｉers，noｎ-pｕblic orｇanizatiｏnｓand inteｒnａl relaｔionｓhiｐs.Fｒｏm thisｐoint of viｅw, ｇrｏup relationships and instｒumeｎtａｌrelatioｎshipｓａｒe unｄerstoｏd as diffeｒent ｉｎnatｕｒe, bｕt theｙcｏｎｖeｒgｅｉn stｒategy;in othｅr ｗｏrｄs, whilst sｏmｅof tｈｅm ｒｅqｕire ｓkillｓconｎected with tｈe manaｇeｍent of rｅlationshｉps witｈcoｌｌectiveｓ, ｏthersｒｅｑuirｅa differenｔkind of skills, more ｖiｓiblｅfor tｈe ｃustomer aｎd connec ｔeｄｗiｔh deｃｉｓion-ｍａkinｇin speｃific aspｅcts, such as programme dｅｓｉgning (proｄucｔ),ticket sales (ｄisｔｒiｂution),sｈoｗvaｌue (pricｅ）or ｃonｖｅyｉng the iｎｆormａｔiｏn toｔhe maｒkｅt (cｏmmuｎication)．Hｏｗever, tｈeｍanagemｅnt ｏf bｏth grｏuｐs haｓtｏcｏnvｅrge in obt ａined resｕlｔs ａt tｈe end. In other worｄｓ，thaｔis to saｙthａｔeveｒy one of ｔhe coｌlectiｖes has to haｖe iｔs eｘpecｔaｔｉons ｍet in tｈesｅdｅcisiｏｎs.４. CONCLＵSＩONＳ:The aiｍof tｈiｓｓtudｙｗａs tｏｃoｎｔｒｉｂｕtｅtｏthe ｄｅｖｅloｐmｅnt and impleｍｅntａtion of relaｔionship ｍarkｅting, seｒvｉcｅs markｅtiｎg anｄcultural ｍaｒｋｅtiｎｇｉn a sｐeｃific ａrea：ｔｈe pｅrfｏrmｉｎg aｒts seｃｔoｒ.The prｏcｅsｓｏf seｌectiｎg aｎd plａnｎｉng ｔｈe ｒｅlatｉonｓhiｐs su ｇgesｔed ｂy thｅｒelatioｎsｈｉｐmarｋeting ｐａrａdigm ｈaｓenａｂled to dｅvｅｌop aｔｈｅoreｔiｃaｌmｏdel ｆｏｒorganizatioｎs of peｒformiｎg arｔｓservices, in wｈicｈtwo ｔyｐｅsｏｆreｌａｔiｏnship ｇroups aｒe ｉｄenｔified: instrumeｎtal ｒｅｌatｉｏｎｓhiｐs aｎｄgｒｏｕｐreｌatｉｏｎships. Ｉnｓtruｍｅｎtal relaｔｉoｎsｈiｐs ｉncluｄe ｐrｏｄuct, price, diｓtｒibuｔion and comｍunicatｉon ｒelatｉonshｉps in the moｄｅl, with the pａrtｉcｕｌaｒfeａtｕｒe ｏf the ｆact ｔhat theiｒｄesｉgn has tｏbe dependeｎt ｏn the analysis of thｅeffｅcｔs thｅy may haｖｅfoｒｅｖｅｒｙone of ｔｈe inｔｅrest groｕｐｓ. Ｗiｔh regard to gｒouｐrｅlaｔiｏnsｈips，sｅvｅn collectiｖes have been identified：ｐerforｍing artｓaudienｃe，eｄｕcaｔioｎａｌｃentreｓ, public organiｚaｔion ｓ, competiｔioｎ, sｕｐpliｅrs, other ｏrganｉzaｔions ａnｄiｎternaｌｒｅｌationsｈipｓ.Evｅry one of ｔｈem iｓcａpabｌｅof creatiｎg aｎd rｅcｅｉving v ａlue ｉn theiｒrelatioｎshiｐs and, therefore,ｔｈeｙhave tｏｂe iｎcluｄed in organizaｔiｏｎｓ’ plaｎnｉｎg procｅss, in order to impleｍｅnt ｗin-wｉｎstratｅｇiｅs.Iｎthe area ｏｆｒelationshipｍanagｅmｅnｔwitｈtheｐerfoｒming arts ａuｄiｅnce,ａclassｉｆicatioｎof the ａudｉence has ｂeeｎproposeｄon the bａsis ｏfｒelatioｎship crｉteｒia, whｉcｈhas enａｂled two importanｔphaｓes to be identifiｅd in the rｅｔention ｐrocｅss wｉtｈculｔurａl cusｔome ｒs,ｔｈe ａtｔrａction ｐｈase anｄthe retｅntion phaｓe, whｏse priｍary objeｃt ｉvｅiｓｔo fosｔer relaｔｉｏnsｗiｔh tｈe ｃｕstomeｒunｔiｌthｅｈｉghesｔｐossiblｅlevel of relatｉoｎshｉp with thｅorganizaｔiｏn is obｔained.The eｍpiｒicａｌcｏntribuｔｉon has seｒｖed ｔｏｃｏrrｏborate tｈｅthｅoreｔｉｃａｌcontｒｉbution ｂy implｅmentinｇa sｔudy oｎthe currenｔｐerｆorｍｉng artｓaudｉeｎｃe in Sｐaｉn and ｔhe gｅｎeral ｐubliｃ, which demoｎstratｅsｔhe iｍportａnceｏf manａgｉng relations beｔween the ｃｕｌtural organization ａnd iｔsｃustomers and thｅbenｅｆitsｏｆｉmpｌeｍeｎting ａn apｐｒｏｐriate rｅlaｔionsｈｉp ｍarkeｔｉnｇstraｔegy.This reseａｒｃｈｓtudｙｃould bｅａlso cｏnsｉdｅred ａs a siｇnｉf ｉcant contributiｏn to ｔｈe maｒketｉｎｇdiｓｃipｌinｅ, dｕｅto its iｍpoｒｔant tｈeoretｉｃａl ｉmｐlｉcａｔions:１. Relationship Marketiｎg iｓcoｎsｉdereｄas the iｎteｇratiｎg pａraｄiｇm, capable oｆaｄapｔｉng to the reｑuirements of cuｌｔurａｌsｅrvｉces，ｉｎgｅneｒal, ａｎd to peｒｆorminｇarts serｖices，ｉｎpartiｃulａｒ.２. Ｔhe mａrketing-ｍix paradiｇｍｉs incｌuded iｎtｏｔｈe maｎａgement mｏｄｅｌ, ｒｅｄeｆiniｎg its ｍainｉnｓtｒuｍｅnts ａs prｏducｔ, price, ｄｉstributｉｏｎａnd commuｎication reｌationsｈipｓ.It is alsｏan ｕnprecedenteｄcoｎtrｉｂutionｉn ｔｈe fｉｅｌd oｆcｕｌtural markeｔｉng，at leastｉn Spain, oｆfｅring a theoｒeｔicaｌｍodel ｆor thｅplanｎiｎg aｎd manａgeｍｅｎt of organｉｚaｔioｎｓｏｆｆｅｒｉng perfｏrｍin ｇarts servｉces.This stｕｄｙｐaｖesｔhe way for a ｍuｌtitude of future linｅs of research.Ｆｏr exａmｐle, the sｔudy of every one of the interesｔｇroupｓand ｔhｅir rolｅｉnｔhe prｏceｓs oｆcreating ｖaｌue, aｓwell as ｔhe way ｉn wｈiｃh instrumentａｌｒelationshipｓｈave to be impｌeｍenｔedｅｍeｒgeａs prioritｙactiｏnｓto ｂｅimplementｅｄin order ｔoｂuildｓome fouｎｄat ｉons in the aｒea ｏf ａrts mａrｋetｉng ｔhat are aｓsolid as thoｓe in ｏｔhｅr secｔoｒs.关系营销和服务营销：文化部门价值创造的会聚性观点摘要关系理论架构模式,文化服务管理模式(关系营销的文化组织),在销售领域做出了前所未有的贡献。

市场营销策略外文文献及翻译

市场营销毕业论文外文翻译中英文

附录附录A：Pricing StrategyRussell .S. WinnerPrice is the most flexible element in marketing mix. Unlike product and place, price may change extremely fast in current business environment. Pricing is a core part of corporate strategy, which determines the profitability, and market share the company takes. To optimize products price in this competitive environment, cost structure is not the only attribute need to be considered. We should also take product life circle, price sensitivity of target customers and competitive environment into account.Pricing for Stability ，Sometimes customers for industrial products are as concerned about price stability as they are about actual price levels. This is because it is difficult to develop profit forecasts and long-range plans when prices for products and services that constitute a substantial portion of the buyer’s costs fluctuate dramatically. Telephone rates for large users such as telemarketing firms and banks fall into this category. Such customers expect rates to rise over time. However, significant price hikes at random intervals play havoc with their planning processes. As a result, these firms would rather pay a somewhat higher average rate than be subjected to constant fluctuations. Forward contracts on raw materials play this role in many manufacturing industries.Competitive pricing describes a situation in which you try to price at the market average or match a particular brand’s price. This is appropriate when customers have not been persuaded that significant differences exist among the competitors and that they view the product in a commodity. It may also be necessary in a category with high fixed costs because any loss of sales volume drives down sales and generates less revenue to cover those costs.Competition and pricing， So far, the discussion about setting price has described two key elements of the marketing manager’ thinking: the marketing strategy and the value customers place on the product. The first is obviously an internal factor because the external elements affecting all decisions: customers.A third critical element in pricing decisions is the competition. Competitors’ prices act as a reference point, either explicitly (as shown in the value computations earlier in this chapter) or implicitly as a way to assess the price of the product in question. Competitors’ prices do not necessarily represent willingness to pay because the set of possible prices or marketing strategies may have been limited; that is, the competitors may not have an accurate idea of customers’ willingness to pay.Competitors’ CostsMarketing managers cannot make intelligent pricing decisions without having some estimate of the relative cost positions held by competitors. Even better are estimates of the actual costs. An understanding of the cost structure of the market provides at least two types of help. First, assuming that no brand would be priced below variable cost, cost estimates provide you with an idea of how low some competitors can price. This can be very useful in a price battle in which prices are going down. Second, cost estimates give you some idea of the margins in the category or industry. Using data on sales volume, which are usually easy to obtain, and information on marketing program costs, you can then estimate total profits. This can be important information in forecasting the likelihood that a product will stay in the market or estimating the amount of money a competitor has to put behind the brand strategy.Costs can be estimated in several ways. A common approach for manufactured products is to us reverse engineering to analyze the cost structure. You should purchase competitors’ products and take them apart, studying the costs of the components and packaging. For many products, managers can readily identify components and their costs in the market. If a component is proprietary, such as a custom microprocessor in a computer, the cost can be estimated by engineers or other personnel.Another way to estimate costs, or at least margins, is to use publicly available data on the competitors. Based on annual reports, 10Kstastments, and the like ,you can ascertain average margins. These can be assumed to apply directly to the cost estimation, especially if the product is a big component of total sales or if, as is often the case, the company tends to use accost plus percent markup pricing strategy.Particularly for manufactured products, it is possible to understand current costs andforecast future costs through the use of the experience curve. The conventional functional relationship assumed in experience curve economics is that costs are a decreasing function of accumulated experience, or production volume.The costs of delivering services are more difficult to estimate. Because the costs associated with service products such as labor and office space are largely fixed, you can estimate relative cost positions by examining the number of employees, looking at efficiency rations such as sales per employee, and assessing other similar measures, Again, it is particularly useful to understand the cost structure by becoming a customer of a competitor’s service.The role of costs ，We suggested earlier in this chapter that costs should have little to do with the pricing decision other than to act as a floor or lower limit for price. In a non-market-driven firm, full cost (variable costs plus some allocation for overhead) plus some target margin is used to set price. This approach totally ignores the customer: The resulting price may be either above or below what the customer is willing to pay for the product，Other problems exist with using costs to set price. First, there are at least four different kinds of costs to consider. Development costs are expenses involved in bringing new products to market. Often these costs are spread out over many years and sometimes different products. Should price be set to recover these costs and, if so, in what time period ? In some industries such as pharmaceuticals, patent protection allows companies to set the prices of prescription drugs high initially to recover development costs and then reduce them when the drugs come off patent and the generics enter the category. However, if there is no legal way to keep competitors out of the market, these costs must be viewed as sunk costs that do not affect decision making after the product is introduced into the market. Otherwise, the resulting price may be above customers’ perceived value. A second kind of cost is overhead costs such as the corporate jet and the president’s salary. These costs must ultimately be covered by revenues from individual products, but they are not associated with individual products but do not vary with sales volume. Finally, there are variable costs, the per-unit costs of making the product or delivering the service. Of course, these must be recovered by the price.Therefore, one problem with using costs to set price is that several kinds of costs arerelated in different ways to an individual product. When costs are used as the basis for setting price, you should ask “Which costs?” Are they costs related to marketing the product or product line or are they costs over which you have no control? Using price as a cost-recovery mechanism can lead to a mismatch between price and customers’ perceptions of value for your product or service.A second problem with using costs to set price, particularly variable or unit costs, is that they may be a function of volume and, as a result, may be difficult to know in advance when developing marketing plans. Even if this is not the case, unit costs may be related to the use of capacity, which is also uncertain.In most instances, customers do not really care what the firm’s costs are; as Drucker puts it, “Customers do not see it as their job to ensure manufacturers a profit.” Using cost increases to justify raising price generates little sympathy from customers, particularly industrial customers, because the price increase has just raised their costs, which they may not be able to pass along to their customers.Costs do play an important role in pricing: In the new product development process, the projected costs (however defined) and price determine whether a product is forecasted to be sufficiently profitable to be introduced.Pricing ObjectiveYour pricing policy can accomplish many different objectives for your product. Penetration PricingPenetration pricing or market share pricing entails giving most of the value to the customer and keeping a small margin. The objective is to gain as much market share as possible. It is often used as part of an entry strategy for a new product and is particularly useful for preventing competitive entry. First, there is less of the market for the competition to get if you have been successful in penetrating the market. Second, the economics of entry look less attractive if the price levels are low. Penetration pricing is also appropriate when experience or scale effects lead to a favorable volume-cost relationship and when a large segment of the potential customer base is price sensitive.There are some drawbacks to penetration pricing. It should not be used in a productcategory when there is a price-perceived quality relationship unless the marketing strategy is at the low end of perceived quality. In addition, if the product has a strong competitive advantage, this advantage is dissipated by pricing at an unusually low level. Another limitation of penetration pricing is that it is always more acceptable to customers to reduce price than to raise it. This limits the flexibility of this pricing approach in some situations.The opposite of penetration pricing is skimming or prestige pricing. Skimming gives more the cost-value gap to you than to the customer. This strategy is appropriate in a variety of situations. If there is a strong price-perceived quality relationship and the value proposition includes a positioning of the product at the high end of the market, this objective makes sense. It is also a reasonable objective when there is little chance of competition in the near future; however, the higher the price, the higher the margins(holding costs constant, of course)and thus the greater the chance that competition will enter because their economic calculations will look better. Skimming is also a good objective when costs are not related to volume and managers are therefore less concerned about building significant market share. Finally, skimming makes sense early in the product life cycle because the early adopters of a new technology are normally price insensitive.Return on Sales or Investment Pricing. Return on sales or investment pricing implies that you can set a price that delivers the rate of return demanded by senior management. As a result, investment pricing ignores both customer value and the competition. It is useful only when the product has a monopoly or near monopoly position so that the market will produce the needed sales volume at the price you set. This is typical of the pricing of regulated utilities such as gas and electricity.附录B：定价策略Russell .S. Winner价格是在营销组合是最灵活的要素，有别于产品等策略，价格可能发生变化非常快，在目前的经营环境。

市场定位的策略(翻译)

The Strategies of Marketing Positioning The enterprise positioning mainly refers to the enterprise arrange for an appropriate competitive position on the target market for itself, or design and shape the image of the enterprise to make consumers understand and appreciate the company ,so to set itself apart from the other competitors. Enterprise location strategies generally have the following:“Number one”location strategy This is generally the market leader who hold market share above 40% use. Because the number one enterprise of market is easy to remember, while the impression left to the consumer of other companies is not so deep. So, the company should find the specific property has absolute advantage among the various properties of itself , such as locate it by product innovation, service quality the best and so on .For example ,American Hertz company proclaims they would supply consumers the most satisfactory service;7up showed they are the first drinks company to product “non-cola”, and so on .“Exclusive club”location strategy Always, the market challengers who hold market share about 30% , while they can’t rank themselves the first in the industry, would mostly chose this location strategy. For example, Chrysler Corporation was ranked the third in the car industry of American, after GM and Ford . This company adopt the “exclusive club”strategy, come up with a new mantra: “Big Three”, itpronounce it’s one of the biggest three car companies in whole America, it make consumers regard Chrysler Corporation as one of the biggest car companies in America, can rival the GM, while make people ignore the fact of this corporation were ranked the third in fact.Frontal positioning strategy This is the strategy run counter to the market leader, while the market challenger would adopt this method generally. In accordance with the shortcoming and weak links of the market leader, The corporation in position of market challenger exploit its advantages and launch an attack to catch up with even overtake the market leader, so to become the new leader of market. For instance, the Canon corporation of Japan，for the product line defect provide by Xerox Corporation, challenge the Xerox on J-ordinary Copier specially, then found a competitive place on market. And if, the American FedEx Company use advantages of the exclusive delivery system of its own aircraft and Memphis hub, attacking the market leader The Emory Company, realize the position of different service of delivering small packages overnight rapidly and obtain a market position equal to Emory Company at last.Market turnover strategy The market turnover refers to company open up the needs which was ignored or never be satisfied on present market, or could be called “Forgotten child market”. Marketturnover location strategy is the policy keep away from competitors’ child market and chose the neglected child market to locate on; always many minor businesses would adopt this policy. For example, the early days’success of Apple Company owe to he using of this strategy.翻译:营销2班刘吉甫肖文丑打字排版刘吉甫校对肖文丑。

市场营销论文中英文外文翻译文献

市场营销论文中英文外文翻译文献中英文外文翻译文献The technical basis of network marketingNetwork marketing is based on the technology infrastructure of computer network technology, as represented by information technology. Computer networks of modern communications technology and computer technology to the product of combining it in different geographic regions and specialized computer equipment for external interconnection lines of communication into a large, powerful networks, thus enabling a large number of computers can easily transmit information to each other, share hardware, software, data and other resources. And network marketing is closely related to the computer network there are three types: the Internet, Extranet and Intranet.[Edit] the theoretical basis for the network marketingTheoretical foundation of network marketing is direct marketing network theory, network theory of relationship marketing, marketing theory and network software to integrate marketing theory.(A) Direct Response Network Marketing TheoryInternet marketing as an effective direct marketing strategy, network marketing that can be tested and measurable and can be evaluated and controlled. Therefore, the characteristics of the use of network marketing, you can greatly improve the efficiency of marketing and marketing decision-making effectiveness of the implementation.Direct marketing theory is the 20th century, one of the 80's the concept of eye-catching. Direct Marketing Association of the United States for its definition is: "a place to produce anymeasurable response and (or) use the Stock Exchange reached one or more advertising media marketing system interaction." Directly Marketing the key to the theory that network marketing is that it can be tested, measurable, can be evaluated, which a fundamental solution to evaluate the effect of the traditional difficulties in marketing and marketing for more scientific decision-making possible.(B) the network theory of relationship marketingRelationship Marketing is a great importance since 1990 by the marketing theory, which mainly includes two basic points: First of all, in the macro level will berecognized that the scope of marketing a wide range of areas, including customer market, the labor market, the supply market , the internal market, the market stakeholders, as well as the affected market (government, financial markets); at the micro level, recognizing that the relationship between business and customers are constantly changing, the core of marketing should be a simple one-time past transactions to a focus on maintaining relations up long-term relationships. Socio-economic system, enterprises are a major subsystem, corporate marketing objectives by many external factors to the impact of marketing activities of enterprises is a consumers, competitors, suppliers, distributors, government agencies and social organizations the process of interaction, the correct understanding of the relationship between the individual and the organization is the core of marketing is also key to business success or failure.The core of relationship marketing is to keep customers, to provide customers with a high degree of satisfaction with the value of products and services, by strengthening the links with customers to provide effective customer service, to maintainlong-term relationship with customers. And long-term customer relations based on the marketing activities to achieve the marketing objectives of companies. The implementation of relationship marketing is not to damage the cost of business interests, according to research, for marketing a new customer costs five times the cost of the old customers, so to strengthen relations with customers and build customer loyalty can bring long-term enterprise interests, it is to promote a win-win strategy for businesses and customers. The Internet as an effective two-way channels of communication between businesses and customers can achieve low-cost communication and exchange costs, which companies build long-term relationships with customers to provide effective protection. This is because, first of all, enterprises can use the Internet to receive customer orders directly, customers can make their own personalized needs. Enterprises in accordance with customer demand for personalized use of flexible production technology to meet the customer needs to maximize customers in the consumer products and services to create more value. Enterprise customers can also understand the market demand, market segments and targetmarkets, minimize marketing costs and increase the reaction rate on the market. Secondly, the use of the Internet companies to provide customers with better services and keep in touch with customers. Internet time and space constraints are not the characteristics of the convenience of our customers to maximize communication with the enterprise, customers can make use of the Internet in the shortest possible time in an easy way to access business services. At the same time, trading via the Internet to the entire enterprise can be achieved from the product quality,quality of service, such as transaction services to the entire process of quality control.On the other hand, enterprises can also be via the Internet with business-related companies and organizations build relationships and achieve win-win development. Internet as a channel of communication between the cheapest, it can help lower costs in the supply of business-to-business yet, distributors such as the establishment of collaborative partnerships. Cases such as in front of the computer company Lenovo, through the establishment of e-business systems and management information systems with the distributors of information sharing, reduce inventory costs and transaction costs, and close cooperation between the two sides. Relating to the application of network theory will be the strategy behind the marketing services network in detail.(C) The network of soft marketing theoryMarketing theory is soft against the industrial economy to the era of mass production for the main features of the "strong sales" of the new theory, the theory suggests that when customers buy products not only meet the basic physiological needs, but also to meet the mental and psychological level demand. Therefore, the soft marketing is one of the main characteristics of the follow netiquette, etiquette on the network through the use of clever marketing to obtain desired results. It emphasizes the marketing activities of enterprises at the same time the need to respect the feelings of consumers and the body read, so that consumers will be able to comfortably take the initiative to receive the marketing activities of enterprises. Traditional marketing activities can best embody the characteristics of a strong marketing promotions are two: thetraditional advertising and marketing staff. In traditional advertising,consumers are often forced to passive reception of advertising messages, "bombing", and its goal is to impart information through continuous means the hearts of consumers impressed, as to whether the consumer was not willing to accept the need for need not be taken into account; marketing personnel, the marketing staff does not consider the object is willing to sell and needs, but according to the marketing staff to determine their own marketing activities carried out forcibly.On the Internet, because information exchange is a free, equal, open and interactive, to stress that mutual respect and communication, on-line users pay more attention to the protection and privacy of personal experience. Therefore, using the traditional means of marketing a strong start in the Internet marketing activities are bound to backfire, such as the American company AOL has forced their users to send E-mail advertising, the results lead to the unanimous opposition of users, many users agreed to AOL at the same time the company server E-mail to retaliate, with the result that AOL's E-mail mail server in a paralyzed state, and finally had to apologize to quell public indignation. Network marketing is just soft from the consumer's experience and needs and take pull-type strategy to attract consumers concerned about the marketing effectiveness of enterprises to achieve. Network on the Internet to carry out marketing activities, in particular promotional activities must follow certain rules of network formation of virtual communities, some also known as "netiquette (Netiquette)". Network marketing is soft netiquette rules to follow based on the clever use of marketing to achieve a subtle effect. Marketing theory onnetwork application software in the network marketing sales strategy specific details.(D) Network Integrated MarketingIn the current post-industrial society, the tertiary industry in the development of the service sector is the major economic growth point, the traditional manufacturing-based to being service-oriented development, new service industries such as finance, communications, transportation and other industries the sun at high noon. Post-industrial society requires the development of enterprises must be based on service-oriented, it is necessary to customers as the center, to provide customers with timely and appropriate manner, as appropriate services, the maximum extent possibleto meet customer demand. Internet time and space as a cross-transmission of "superconductive" media, can provide timely customer service is located at the same time interactivity of the Internet can understand customer needs and provide targeted response, so the Internet era can be said to be the most consumers an attractive marketing tool.Network of integrated marketing theory include the following key points:Network marketing requires, first of all the consumers into the entire marketing process to the needs of their entire marketing process from the beginning.Network marketing distribution system for the enterprise as well as stakeholders to be more closely together.Corporate interests and the interests of customers to integrate together.Internet on the role of marketing, you can through the 4Ps (product / service, pricing, distribution, promotion) play animportant role in binding. The use of the Internet traditional 4Ps marketing mix can be better with the customer as the center of the 4Cs (customer, cost, convenience, communication) to combine.1. Products and services to customers as the centerAs the Internet has a very good interaction and guiding the user through the Internet under the guidance of the enterprise to choose the product or service or specific requirements of enterprise customers to choose based on the timely production and requirements and provide timely service, making Customer inter-temporal and spatial requirements are met by the products and services; On the other hand, enterprises can also keep abreast of customer needs and customer requirements in accordance with the timely production and marketing organizations to provide the production efficiency and marketing effectiveness. Such as the United States PC sales company Dell Inc., or a loss in 1995, but in 1996, their sales via the Internet to computers, the performance of 100 percent growth, due to customers via the Internet, you can design in the company's home page to choose and combination of computers, the company's production department immediately upon request, production, and sent through the postal service company, so companies can achieve zero inventory production, especially in the sharp decline in prices of computercomponents of the era, inventory will not only reduce the inventory costs can be avoided also because of losses brought about by high-priced stock.2. Customer acceptable cost pricingThe cost of traditional production-based pricing in the market-oriented marketing is to be discarded. The price of newcustomers should be based on acceptable cost pricing, and based on the cost to organize the production and marketing. Customer-centric enterprise pricing, customers must be the determination of market demand and the price accepted standards, otherwise the cost to the customer to accept the pricing is a castle in the air. Business on the Internet can be very easy to implement, the customer can be made via the Internet acceptable cost, the cost of business in accordance with customers to provide flexible product design and production program for the user to choose until after the customer agrees to confirm the production and marketing organizations, all All these are clients of the server program in the company under the guidance and does not require specialized services and, therefore, extremely low cost. At present, the United States, General Motors Corp. to allow customers on the Internet through the company's own guidance system of the design and assembly of motor vehicles to meet their needs, users first determine the criteria for acceptable price, and then according to the price limit system to meet the requirements of style show vehicle, the user can also be used for appropriate changes, the company producing the final product just to meet the customer requirements of price and performance.3. Products to facilitate the distribution of customer-orientedNetwork marketing is one-to-one distribution channels, cross-selling of space-time, customers can order anytime, anywhere using the Internet and purchase products. Iron and steel manufacturers in France still a Luolin Zinox for example, the company was founded in 8 years ago, because of the introduction of e-mail and the world order system, so that processing time from 15 days to 24 hours. At present, thecompany is using the Internet to provide better than the opponent and more efficient services. The company's internal network and vehicle manufacturers to establish contact so that they could demand the other party promptly after the production ofsteel to each other online.4. Repressively turn promotions to strengthen communication and contacts with customersIs the promotion of traditional enterprises, through certain media or tools of oppression customers to strengthen the company's customers and product acceptance and loyalty, customers are passive and accept the lack of communication with customers and contacts at the same time The high cost of the company's sales. Internet marketing is a one-on-one and interactive, and customers can participate in the company's marketing activities in the past, so the Internet can strengthen communication with customers and contacts and a better understanding of customer needs, attracted more customers agree . The U.S. company Yahoo's new star (Yahoo!) Company to develop a network in Internet information retrieval tools for classification, as the products are highly interactive, the user can think it is important for their classification information to Yahoo Yahoo The company immediately joined the classification of information products for the use of other users, so no need for advertising their products on well known, and in a short span of two years the company's stock market value of billions of dollars, an increase of as much as several hundred times.The main method of Internet MarketingCommonly used methods of network marketing system(1)Search Engine Marketing(2)Email marketing permission(3)Online Advertising(4)Web resource cooperation(5)Viral marketing(6)A membership-based network marketingCommon method for classification of network marketing:Web-based network marketing businessTo carry out Internet marketing does not necessarily have to have their own web site, in the absence of site conditions, enterprises in the network to carry out effectivemarketing. Free web site marketing mainly depends on the network marketing and e-mail marketing virtual community.Web-based network marketing is the subject of network marketing, it's main problem is the web site planning, construction, maintenance people, as well as with other marketing to promote the integration of methods. If the type of e-commerce website, web-based network marketing will be involved in product, price, and other traditional marketing channels and marketing a range of issues to consider.译文：网络营销的技术依据网络营销是基于技术基础设施的计算机网络营销。

国际贸易、市场营销类课题外文翻译——市场定位策略

市场营销价格策略外文翻译文献

市场营销价格策略外文翻译文献(文档含英文原文和中文翻译)DESIGNING PRICING STRATEGIESAll for-profit organizations and many nonprofit organizations set prices on their goods or services. Whether the price is called rent (for an apartment), tuition (for education), fare (for travel), or interest (for borrowed money), the concept is the same. Throughout most of history, prices were set by negotiation between buyers and sellers.Setting one price for all buyers arose with the development of large-scale retailing at the en d of the nineteenth century, when Woolworth’s and other stores followed a “strictly one-price policy” because they carried so many items and had so many employees.Now, 100 years later, technology is taking us back to an era of negotiated pricing. The Internet, corporate networks, and wireless setups are linking people, machines, andcompanies around the globe, connecting sellers and buyers as never before. Web sites like and allow buyers to compare products and prices quickly and easily. On-line auction sites like and make it easy forbuyers and sellers to negotiate prices on thousands of items. At the same time, new tech-nologies are allowing sellers to collect detailed data about customers’ buying habits, preferences—even spending limits—so they can tailor their products and prices.1In the entire marketing mix, price is the one element that produces revenue; the others produce costs. Price is also one of the most ﬂexible elements: It can be changed quickly, unlike product features and channel commitments. Although price competi- tion is a major problem facing companies, many do not handle pricing well. The most common mistakes are these: Pricing is too cost-oriented; price is not revised oftenenough to capitalize on market changes; price is set independent of the rest of the marketing mix rather than as an intrinsic element of market-positioning strategy; and price is not varied enough for different product items, market segments, and purchase occasions.215Designing PricingStrategies andProgramsWe will address the following questions:■ How should a company price a new good or service?■ How should the price be adapted to meet varying circumstances and opportunities?■ When should the company initiate a p rice change, and how should it respond to competitive price changes?224 CHAPTER 12 DESIGNING PRICING STRATEGIES AND PROGRAMS Value PricingValue pricing is a method in which the company charges a fairly low price for a high- quality offering. Value pricing says that the price should represent a high-value offer toconsumers. This is a major trend in the computer industry, which has shifted from charging top dollar for cutting-edge computers to offering basic computers at lower prices. For instance, Monorail Computer started selling PCs in 1996 for as little as $999to woo price-sensitive buyers. Compaq and others quickly followed suit. More recently,eMachines began selling its PCs for less than $500 without a monitor, targeting the 55 percent of computerless households with annual incomes of $25,000 to $30,000.13Value pricing is not a matter of simply setting lower prices on one’s products compared to those of competitors. It is a matter of reengineering the company’s oper- ations to become a low-cost pro ducer without sacriﬁcing quality, and lowering pricessigniﬁcantly to attract a large number of value-conscious customers. An important typeof value pricing is everyday low pricing (EDLP), which takes place at the retail level. Retailers such as Wal-Mart and use EDLP pricing, posting a constant, everyday low price with few or no temporary price discounts. These constant prices eliminate week-to-week price uncertainty and can be contrasted to the “high-low” pric-ing of promotion-oriented competitors. In high-low pricing, the retailer charges higher prices on an everyday basis but then runs frequent promotions in which prices are temporarily lowered below the EDLP level.14Retailers adopt EDLP for a number of reasons, the most important of which isthat constant sales and promotions are costly and erode consumer conﬁdence in the credibility of everyday prices. Consumers also have less time and patience for such time-honored traditions as watching for specials and clipping coupons. Yet promo- tions are an excellent way to create excitement and draw shoppers. For this reason, EDLP is not a guarantee of success. As supermarkets face heightened competition from store rivals and alternative channels, many are drawing shoppers using a combi- nation of high-low and EDLP strategies, with increased advertising and promotions.15Going-Rate PricingIn going-rate pricing, the ﬁrm bases its price largely on competitors’ prices. The ﬁrm might charge the same, more, or less than its major competitor(s) charges. In oligop- olistic industries that sell a commodity such as steel, paper, or fertilizer, ﬁrms normallycharge the same price. The smaller firms “follow the leader,” changing their prices when the market leader’s prices change rather than when their own demand or costs change. Some ﬁrms may charge a slight premium or slight discount, but they typica lly preserve the amount of difference. When costs are difﬁcult to measure or competitive response is uncertain, ﬁrms feel that the going price represents a good solution, sinceit seems to reﬂect the industry’s collective wisdom as to the price that will y ield a fair return and not jeopardize industrial harmony.Sealed-Bid PricingCompetitive-oriented pricing is common when ﬁrms submit sealed bids for jobs. In bidding, each ﬁrm bases its price on expectations of how competitors will price rather than on a r igid relationship to the firm’s own costs or demand. Sealed-bid pricing involves two opposite pulls. The ﬁrm wants to win the contract—which means submit-ting the lowest price—yet it cannot set its price below cost.To solve this dilemma, the company woul d estimate the proﬁt and the probabil-ity of winning with each price bid. By multiplying the proﬁt by the probability of win- ning the bid on the basis of that price, the company can calculate the expected proﬁt for each bid. For a ﬁrm that makes many bid s, this method is a way of playing the oddsSetting the Price 225to achieve maximum proﬁts in the long run. However, ﬁrms that bid only occasionally or that badly want to win certain contracts will not find it advantageous to use the expected-proﬁt criteri on.Step 6: Selecting the Final PriceThe previous pricing methods narrow the range from which the company selects its ﬁnal price. In selecting that price, the company must consider additional factors: psy- chological pricing, the inﬂuence of other marketi ng-mix elements on price, company pricing policies, and the impact of price on other parties.Psychological PricingMany consumers use price as an indicator of quality. Image pricing is especially effec-tive with ego-sensitive products such as perfumes and expensive cars. A $100 bottle ofperfume might contain $10 worth of scent, but gift givers pay $100 to communicate their high regard for the receiver. Similarly, price and quality perceptions of cars inter- act:16 Higher-priced cars are perceived to possess high quality; higher-quality cars are likewise perceived to be higher priced than they actually are. In general, when infor- mation about true quality is unavailable, price acts as a signal of quality.When looking at a particular product, buyers carry in their minds a reference price formed by noticing current prices, past prices, or the buying context. Sellers often manipulate these reference prices. For example, a seller can situate its product among expensive products to imply that it belongs in the same class. Reference-price thinkingis also created by stating a high manufacturer’s suggested price, by indicating that the product was priced much higher originally, or by pointing to a rival’s high price.17Often sellers set prices that end in an odd number, believing that customers whosee a television priced at $299 instead of $300 will perceive the price as being in the $200 range rather than the $300 range. Another explanation is that odd endings con- vey the notion of a discount or bargain, which is why both and set prices ending in 99. But if a company wants a high-price image instead of a low- price image, it should avoid the odd-ending tactic.The Inﬂuence of Other Marketing-Mix ElementsThe ﬁnal price must take into account the brand’s quality and advertising relative to competition. When Farris and Reibstein examined the relationships among relative price, relative quality, and relative advertising for 227 consumer businesses, they foundthat brands with average relative quality but high relative advertising budgets were able to charge premium prices. Consumers apparently were willing to pay higher prices for known products than for unknown products. They also found that brands with high relative quality and high relative advertising obtained the highest prices, while brands with low quality and advertising charged the lowest prices. Finally, the positive relationship between high prices and high advertising held most strongly in the later stages of the product life cycle for market leaders.18 Smart marketers there-fore ensure that their prices ﬁt with other marketing-mix elements.定价战略以营利为目的的组织和非营利组织的都对他们的商品或服务制定价格。

外文文献(市场营销策略)

Marketing StrategyMarket Segmentation and Target StrategyA market consists of people or organizations with wants,money to spend,and the willingness to spend it.However,within most markets the buyer' needs are not identical.Therefore,a single marketing program starts with identifying the differences that exist within a market,a process called market segmentation, and deciding which segments will be pursued ads target markets.Marketing segmentation enables a company to make more efficient use of its marketing resources.Also,it allows a small company to compete effectively by concentrating on one or two segments.The apparent drawback of market segmentation is that it will result in higher production and marketing costs than a one-product,mass-market strategy.However, if the market is correctly segmented,the better fit with customers' needs will actually result in greater efficiency.The three alternative strategies for selecting a target market are market aggregation,single segment,and multiple segment.Market-aggregation strategy involves using one marketing mix to reach a mass,undifferentiated market.With a single-segment strategy, a company still uses only one marketing mix,but it is directed at only one segment of the total market.A multiple-segment strategy entails selecting two or more segments and developing a separate marketing mix to reach segment.Positioning the ProductManagement's ability to bring attention to a product and to differentiate it in a favorable way from similar products goes a long way toward determining that product's revenues.Thus management needs to engage in positioning,which means developing the image that a product projects in relation to competitive products and to the firm's other products.Marketing executives can choose from a variety of positioning strategies.Sometimes they decide to use more than one for a particular product.Here are several major positioning strategies:1.Positioning in Relation to a competitorFor some products,the best position is directly against the competition.This strategy is especially suitable for a firm that already has a solid differential advantage or is trying to solidify such an advantage.To fend off rival markers of microprocessors,Intel unched a campaign to convince buyers that its product issuperior to competitors.The company even paid computer makers to include the slogan,"Intel Inside" in their ads.As the market leader,Coca-Cola introduces new products and executes its marketing strategies.At the same time,it keeps an eye on Pepsi-Cola,being sure to match any clever,effective marketing moves made by its primary competitor.2.Positioning in Relation to a Product Class or AttributeSometimes a company's positioning strategy entails associating its product with(or distancing it from)a product class or attributes.Some companies try to place their products in a desirable class,such as"Made in the USA."In the words of one consultant,"There is a strong emotional appeal when you say,'Made in the USA'".Thus a small sportswear manufacturer,Boston Preparatory Co.is using this positioning strategy to seek an edge over large competitors such as Calvin Klein and Tommy Hilfiger,which don't produce all of their products in the U.S..3.Positioning by Price and QualityCertain producer and retailers are known for their high-quality products and high prices.In the retailing field,Sake Fifth Avenue and Neiman Marcus are positioned at one end of the price-quality continuum.Discount stores such as Target and Kmart are at the other.We're not saying,however,that discounters ignore quality;rather, they stress low prices.Penney's tired—and for the most part succeeded in—repositioning its stores on the price-quality continuum by upgrading apparel lines and stressing designer names.The word brands is comprehensive;it encompasses other narrower terms.A brand is a name and/or mark intended to identify the product of one seller or group of sellers and differentiate the product from competing products.A brand name consists of words,letters,and/or numbers that can be vocalized.A brand mark is the part of the brand that appears in the form of a symbol, design,or distinctive color or lettering.A brand mark is recognized buy sight bu cannot be expressed when a person pronounces the brand name.Crest,Coors,and rider for Ralph Lauren's Polo Brand.Green Giant(canned and frozen vegetable products)and Arm&Hammer(baking soda)are both brand names and brand marks.A trademark is a brand that has been adopted by a seller and given legal protection.A trademark includes not just the brand mark,as many people believe,but also the brand name.The Lanham Act of 1946 permits firms to register trademarks with the federal government to protect them from use or misuse by othercompanies.The Trademark Law Revision Act,which took effect in 1989,is tended to strengthen the the registration system to the benefit of U.S. Firms.For sellers,brands can be promoted.They are easily recognized when displayed in a store or included in advertising.Branding reduces price comparisons.Because brands are another factor that needs to be considered in comparing different products,branding reduces the likelihood of purchase decision based solely on price.The reputation of a brand also influences customer loyalty among buyers of services as well as customer goods.Finally,branding can differentiate commodities(Sunkist oranges,Morton salt,and Domino sugar,for example).PricingPricing is a dynamic process,Companies design a pricing structure that covers all their products.They change this structure over time and adjust it to account for different customers and situations.Pricing strategies usually change as a product passes through its life cycle.Marketers face important choice when they select new product pricing strategies.The company can decide on one of several price-quality strategies for introducing an imitative product.In pricing innovative products,it can practice market-skimming pricing by initially setting high prices to"skim"the maximum amount of revenue from various segments of the market.Or it can use market penetration pricing by setting a low initial price to win a large market share.Companies apply a variety of price-adjustment strategies to account for differences in consumer segments and situations.One is discount and allowance pricing,whereby the company decides on quantity,functional,or seasonal discounts,or varying types of allowances. A second strategy is segmented pricing, where the company sellers a product at two or more prices to allow for differences in customers, products, or locations. Sometimes companies consider more than economics in their pricing decisions,and use psychological pricing to communicate about the product's quality or value.In promotional pricing,companies temporarily sell their product bellow list price as a special-event to draw more customers,sometimes even selling below cost.With value pricing, the company offers just the night combination of quality and good service at a fair price. Another approach is geographical pricing, whereby the company decides how to price distant customers, choosing from alternative as FOB pricing,uniform delivered pricing, zone pricing, basing-point pricing, and freight-absorption pricing. Finally, international pricing means that thecompany adjusts its price to meet different world markets.Distribution ChannelsMost producers use intermediaries to bring their products to market.They try to forge a distribution channel—a set of interdependent organizations involved in the process of marking a product or service available for use or consumption by the consumers or business user.Why do producers give some of the selling job to intermediaries?After all,doing so means giving up some control over how and to whom the products are sold.The use of intermediaries results from their greater efficiency in marking goods available to target markets.Through their contacts, experience, specialization, and scales of operation,intermediaries usually offer the firm move value than it can achieve on its own efforts.A distribution channel moves goods from producers to customers.It overcomes the major time, place, and possession gaps that separate goods and services from those who would use them. Members of the marketing channel perform many functions. Some help to complete transactions:rmation.2.Promotion.3.Contact:finding and communicating with prospective buyers.4.Matching:fitting the offer to the buyer's needs, including such activities as manufacturing and packaging.5.Negotiation:reaching an agreement on price and other terms of the offer so that ownership or possession can be transferred.Other help to fulfill the completed transferred.1.Transporting and storing goods.2.Financing.3.Risk taking:assuming the risk of carrying out the channel work.The question is not whether these functions need to be performed, but rather who is to perform them. All the functions have three things in common:They use up scarce resource, they often can be performed better through specialization, and they can be shifted among channel members.To the extent that the manufacturer performs these functions, its costs go up and its prices have to be higher. At the same time, when some of these functions are shifted to intermediaries, the producer's costs and prices may be lower, but the intermediaries must charge more to cover the costs of their work. In dividingthe work of the channel, the various functions should be assigned to the channel members who can perform them most efficiently and effectively to provide satisfactory assortments of goods to target consumers.Distribution channels can be described by the number of channel levels involved. Each layer of marketing intermediaries that performs some work in brining the product and its ownership closer to the final buyer is a channel level. Because the producer and the final consumer both perform some work, they are part of every channel.When selecting intermediaries, the company should determine what characteristics distinguish the better ones. It will want to evaluate the the channel member's years in business, other lines carried, growth and profit record, co-operativeness, and reputation. If the intermediaries are sales agents, the company will want to evaluate the number and character of the other lines carried, and the size and quality of the sales force. If the intermediary is a retail store that wants exclusive or selective distribution, the company will want to evaluate the store's customers, location, and future growth potential.Understanding the nature of distribution channels is important, as choosing among distribution channels is one of the most challenging decisions facing the firm. Marketing intermediaries are used because they provide greater efficiency in marking goods available to target markets. The key distribution channel function is moving goods from producers to consumers by helping to complete transactions and fulfill the completed transaction. Distribution channels can be described by the number of channel levels, which can include no intermediaries in a direct channel, or one to several intermediaries in indirect channels.PromotionPromotion is one of the four major elements of the company's marketing mix. The main promotion tools——advertising, sales promotion, public relations, and personal selling——work together to achieve the company's communications objectives.People at all levels of the organization must be aware of the many legal and ethical issues surrounding marketing communications. Much work is required to produce socially responsible marketing communicating in advertising, personal selling, and direct selling. Companies must work hard and proactively at communicating openly, honestly, and agreeably with their customers and resellers.市场营销策略一、市场细分和目标市场策略具有需求，具有购买能力并愿意花销的个体或组织构成了市场。

市场营销战略论文中英文外文翻译文献

市场营销战略论文中英文外文翻译文献XXXConsumer r studies how individuals。

groups。

and ns choose。

acquire。

use。

dispose of products。

services。

experiences。

and ideas to satisfy their needs and the XXX。

consumer r research has focused on pre-purchase and post-XXX。

XXX view and can help us examine the indirect effects of consumer n-making and the XXX。

companies must offer more value to their target customers than their competitors。

Customer value is the balance of XXX.1.Marketing StrategiesFor each selected target market。

XXX a target market is whether the company can provide higher consumer value compared to XXX strategies。

XXX markets.1.1 ProductA product XXX of their needs。

not the specific material characteristics.1.2 nXXX includes advertising。

personal selling。

public ns。

packaging。

XXX.1.3 PricingPrice is the amount of money consumers must pay to acquire and use a product。

企业市场营销外文文献——中文译文

Science and technology enterprises Marketing StrategyABSTRACTWith the coming of knowledge-based economy,higll&new-tech enterprises play an increasingly strategic role in national economy，and also make great contribute to providing advanced products and services，promoting technical progress,enlarging employment and developing the national economic competitive power．But while they make a SUCCESS upon advanced technology and hi—tech products，they usually put too much emphasis oll technology advantages，accordingly neglect the research and applications of marketing strategy and management，and then caused the Marketing Myopia resulting in passiveness evefl defeat to the management．So how to exercise modem marketing theories，research and constitute marketing strategy and policy of lIigh&new—tech enterprises，and provide necessary theory base and suppoaing to the marketing problems of hiigh&new—tech enterprises,has some reality significance and generalize application value to promote continuance，healthy and rapidly development ofhigh＆new-tech enterprises．KEYWORDS：high＆new—tech enterprise,marketing strategy，technical marketing，innovation ofmarketing theoriesFirst，the science and technology enterprise marketing strategyMarketing strategy is the enterprise under the guidance of the marketing concept ，the application of modern management methods ，for a period of time , the development of the overall business marketing ideas and planning. Marketing strategy consists of three different levels of content ：target market，market positioning and marketing mix . The so-called target market is the company established to serve customers. The so-called market positioning is an enterprise cultivate certain characteristics for the product , and establish a certain image of the product ，in the minds of customers in order to form a special preference ，it is to attack the target market point of attack and defense point selection 。

市场定位 Marketing Positioning

（中英文版）市場定位Positioning（簡略）After the organisation has selected its target market, the next stage is to decide how it wants to position itself within that chosen segment. Positioning refers to ‘how organisations want their consumers to see their product’.What message about the product or service is the company trying to put across? Car manufacturer Daewoo in the UK, has successfully positioned themselves as the family value model. The UK car Skoda brand which has been taken over by Volkswagen has been re-positioned as a vehicle which had negative brand associations, to one which regularly wins car of the year awards. The positive comments from the industry and attributes of this vehicle is has changed the perception of consumers about the Skoda brand.Developing a positioning strategyDeveloping a positioning strategy depends much on how competitors position themselves. Do organisations want to develop ‘a me too’ strategy and position themselves close to their competitors so consumers can make a direct comparison when they purchase? Or does the organisation want to develop a strategy which positions themselves away from their competitors? Offering a benefit which is superior depends much on the marketing mix strategy the organisation adopts. The pricing strategy must reflect the benefit offered and the promotion strategy must communicate this benefit.Ultimately positioning is about how you want consumers to perceive your products and services and what strategies you would adopt to reach this perceptual goal. For more information please read Peceptual Mapping.&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&市场定位（Market positioning）什么是市场定位市场定位是在上世纪70年代由美国营销学家艾·里斯和杰克特劳特提出的，其含义是指企业根据竞争者现有产品在市场上所处的位置，针对顾客对该类产品某些特征或属性的重视程度，为本企业产品塑造与众不同的，给人印象鲜明的形象，并将这种形象生动地传递给顾客，从而使该产品在市场上确定适当的位置。

市场定位策略外文翻译

Positioning in PracticePowpaka SamartSasin Journal of Management, vol.5, 1999, pp.79-97市场定位策略勃帕克斯玛特萨辛管理学报，第五卷，1999，pp.79-97市场定位策略营销的战略性角色对于拥有两个或两个以上战略经营单位的大公司来说，通常会有三个层次的战略，分别是：总体战略，战略的－企业－单位层面的（或企业层面的）战略，和营销战略。

一个公司的战略在公司使命上提供了方向，它说明了公司的业务范围和相应的成长政策。

一个战略经营单位说明了在一个行业里的竞争情况。

最后，一个营销战略提供了一个带有独特市场细分的企业目标和对下一级战略的指导方针。

在企业层面，管理部门必须协调多个战略经营单位的活动。

因此，有关该组织的业务范围和适当的资源部署，在其各部门或企业分配的决定是企业战略的主要焦点。

试图开发和维护独特能力的公司往往会把重点放在创造卓越的财务、资金和人力资源，设计有效的组织结构和程序，以及寻求在该公司的各项业务的协同效应上。

在业务层面的战略，经理们注意力集中的焦点往往会在战略经营单位应该如何与其行业内其他经营单位的竞争上。

一个商业战略的主要问题是如何实现和保持竞争优势。

经营单位间的协同是要求整个产品市场和各职能部门发挥相应作用的。

一个营销策略的主要目的是有效地分配和协调营销活动和市场资源，以实现在一个特定的产品市场的目标。

有关的营销战略范围的决定包括通过细分目标市场来追求和拓宽现有的产品线。

在这个战略高度，企业通过有效整合多种符合目标细分市场上顾客需求的营销组合元素来寻求竞争优势和协同效应。

定位的战略性角色基于上述讨论，很显然，营销策略由两部分组成：目标市场战略和营销组合战略。

目标市场战略三个过程组成：市场细分，目标（或目标市场选择），市场定位等。

营销组合战略指的是创造一个独特的产品，分销，促销和定价策略（4PS）的过程，旨在满足客户的需求和希望。

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Positioning in PracticeStrategic Role of MarketingFor large firms that have two or more strategic business units (SBUs), there are generally three levels of strategy: corporate-level strategy, strategic-business-unit-level (or business-level) strategy, and marketing strategy. A corporate strategy provides direction on the company's mission, the kinds of businesses it should be in, and its growth policies. A business-level strategy addresses the way a strategic business unit will compete within its industry. Finally, a marketing strategy provides a plan for pursuing the company's objectives within a specific market segment. Note that the higher level of strategy provides both the objectives and guidelines for the lower level of strategy.At corporate level, management must coordinate the activities of multiple strategic business units. Thus the decisions about the organization's scope and appropriate resource deployments/allocation across its various divisions or businesses are the primary focus of corporate strategy.Attempts to develop and maintain distinctive competencies tend to focus on generating superior financial, capital, and human resources; designing effective organizational structures and processes; and seeking synergy among the firm's various businesses.At business-level strategy, managers focus on how the SBU will compete within its industry. A major issue addressed in business strategy is how to achieve and sustain a competitive advantage. Synergy for the unit is sought across product-markets and across functional department within the unit.The primary purpose of a marketing strategy is to effectively allocate and coordinate marketing resources and activities to accomplish the firm's objectives within a specific product-market. The decisions about the scope of a marketing strategy involve specifying the target market segment(s) to pursue and the breadth of the product line to offered. At this level of strategy, firms seek competitive advantage and synergy through a well-integrated program of marketing mix elements tailored to the needs and wants of customers in the target segment(s).Strategic Role of PositioningBased on the above discussion, it is clear that marketing strategy consists of two parts: target market strategy and marketing mix strategy. Target market strategy consists of three processes: market segmentation, targeting (or target market selection), and positioning. Marketing mix strategy refers to the process of creating a uniqueblend of product, distribution, promotion, and pricing strategies (the four Ps) designed to satisfying the needs and wants of customers. Target market strategy and marketing mix strategy are closely linked and have a strong interdependence. The position of a product identified from the target market strategy serves as a guideline for formulating marketing mix strategy.Market segmentation is the process by which a market is divided into distinct customer subsets of people with similar needs and characteristics that lead them to respond in similar ways to a particular product offerings and strategic marketing programs.Targeting or target market selection is the process of selecting a segment or segments to serve by evaluating the relative attractiveness of each segment, the benefit sought, and the firm's relative business strengths.Finally, positioning is the process of designing product offerings and developing strategic marketing programs which collectively create an enduring competitive advantage in the target market.The concept of target market strategy especially positioning is well-known and widely accepted by most marketing practitioners especially consumer goods managers as useful Atheoretical concepts in formulating marketing mix strategy. In practice, however, marketers tend to bypass formal positioning and go directly to formulate marketing mix strategy. This may be due to the fact that these managers do not know how to obtain perceptual maps, which are maps that show the positions of products on a set of primary customer needs.The objective of this paper is to demonstrate a practical way for marketing practitioners to obtain perceptual maps for positioning and marketing mix strategy formulation. Specifically, perceptual mapping and its relation to positioning are first discussed. This is followed by discussion of statistical techniques that can be used to create perceptual maps. Finally, a example of positioning process by factor analysis is demonstrated.Perceptual Mapping: Identification of StrategicBenefitsPositioning is the perceived fit between a particular product and the needs of the target market, and thus positioning concept must be defined relative to the customer’s needs and competitive offerings.It is one of the most important strategic concepts because it is concerned with differentiation. Positioning reflect the careful efforts of marketing firms to portray the benefits they offer customers and to differentiate themselves from competition. Positioning is critical for a product=s success. Not only must the product deliver the benefits the customer needs, but it must do so better than competition.Effective positioning requires assessing the positions occupied by competing products, determining the important dimensions underlying these positions, and choosing a p osition in the market where the organization’smarketing efforts will have the greatest impact. An essential tool for strategic benefit positioning is perceptual maps.Customer Needs and Perceptual Mapping: Method and ProceduresPerceptual maps represent the positions of products on a set of primary customer needs. Perceptual maps visually summarized the dimensions that customers use to perceive and judge products and identify how competitive products are placed on those dimensions. In practice, marketers need to know the number of dimensions, the names of those dimensions, what more detailed customer needs make up the dimensions, where competition is positioned, and where the ideal position for a new product or for repositioning is.A set of useful consumer behavior model has been developed to handle consumer attitudes toward various brands in a marketplace. Hauser and Urban (1977), in a new-product setting, describe the processing of product attributes as compression into smaller number of aggregate dimensions called Aevaluation criteria. The central idea is that the brands in a market can be represented as a set of points in a multidimensional space. The axes of this space represent the perceived attributes that characterize the stimuli. Two main analytical approaches most frequently used to derive evaluation criteria and build perceptual maps are decompositional methods, based on multidimensional scaling, and compositional methods, based on factor analysis (Lilien and Kotler 1983). Each of these procedures is discussed in the following section.Multidimensional Scaling (MDS)Multidimensional scaling (MDS) is a set of procedures in which a reduced space of product alternatives reflects perceived similarities and dissimilarities between products by the inter-product distances.mensional scaling to create perceptual maps:1.Have customers evaluate existing products according to their relative similarity and form an average proximity matrix whose entries represent the similarities or dissimilarities among the products for each group of customers you wish to analyze.e multidimensional scaling to produce a map in 2, 3, ... dimensions.3.Based on managerial judgments, limitations owing to the number of stimuli, and a plot of Astress select the appropriate number of dimensions.4. Name the dimensions based on the relative position of the stimuli or a regression of the map coordinates on attribute ratings.Multidimensional scaling is a powerful technique, but it must be used with caution. Several issues need to be considered. The first issue is concerned with the number of stimuli (i.e., products) needed. Klabir (1969) showsthat at least eight products are needed to create a good two-dimensional map. Green and Wind (1973) suggest that the number of dimensions should be less than one-third of the number of products. The second issue is concerned with the naming of the dimensions. The analyst generally names the dimensions by using knowledge of the product category to explain best the products= positions. This procedure is arbitrary and involves a high degree of creativity. The final issue is concerned with the number of dimensions. There is little theory to guide the selection of the number of dimensions. However, the stress measure obtained from MDS can be plotted against the number of dimensions to determine when marginal changes in stress are becoming small.Widely used, user-friendly statistical packages such as SAS and SPSS contain the programs for multidimensional scaling. For example, in SPSS, one can obtain a multidimensional scaling analysis from the statistics menu by choosing scale and then multidimensional scaling.Factor AnalysisFactor analysis was originally developed in connection with efforts to identify the major factors making up human intelligence. Educational and psychological researchers did not believe that every test in an educational battery measured a different facet of intelligence. In fact, test scores for certain pairs of tests were highly inter correlated, indicating that a more basic mental ability underlies test performance. Factor analysis was developed to explain these intercorrelations in the test results of a few basic intelligence factors, subsequently identified as verbal ability, quantitative ability, and spatial ability. Since that time, factor analysis has been applied to many other problems and is a frequently used technique in performing product-evaluation analyses in marketing.The basic factor-analysis model assumes that original perceptual ratings about a product are generated by a small number of latent variables, or factors, and that the variance observed in each original perceptual variable is accounted for partly by a set of common factors and partly by a factor specific to that variable. In the construction of a perceptual map by factor analysis, the positions of the products/brands studied can be obtained by averaging the factor scores of the respondents for each product/brand. Factor scores are calculated from the matrix of factor-score coefficients, which describes factor scores as a linear function of the original ratings.To use factor analysis to create perceptual map:1. Have consumers rate all the products/brands under studied, one at a time, on a set of product attributes. You can use Likert scales (scales anchored with strongly agree and strongly disagree) or semantic differential scales (scales with bipolar adjectives) in your questionnaire.2. Analyze the data by factor analysis with rotation (e.g., with varimax rotation). Also request for factor scores for all the products/brands.3. Average the factor scores over all the respondents for each product/brand.4. Use the average factor scores for each product/brand as coordinates to plot the position on the perceptual space. Normally, two-dimensional maps are meaningful and easy to understand. If more than two factors are extracted/identified from the set of product attributes, more than one two-dimensional maps may be generated.5. Use factor loading table, which is an output representing the correlations between the attribute scales and the factors that the computer algorithm identified, to name the factors.6. Theideal line (representing the relative importance of the factor scores in determining attitude toward the brand) can be identified from the multiple regression function with attitude as the dependent variable and factor scores as the independent variables.Factor analysis is a very powerful and useful technique for producing perceptual maps. There are also many software for PC that contains this statistical technique (e.g., SPSS, SAS, BMDP).In this session, we briefly went through the concepts of target market strategy (which consists of market segmentation, targeting, and positioning), strategic brand management, and positioning research. Then we went through the concept and the steps in the data analysis for positioning research.Target Market StrategyTarget market strategy is the process of identifying one (or more target markets) and its (or their) unique positioning(s). Target market strategy consists of (1) market segmentation, (2) targeting, and (3) positioning.Market Segmentation. Market segmentation is the process of segmenting a heterogeneous potential market into a few or several homogeneous segments. In other words, customers in a potential market may have different preferences. As such, it is not effective and efficient to teach all of them by one product and one plan. To be effective and efficient, a manager needs to group the potential customers into group according to their unique preferences and serves one or more of these groups according to the company's strength. The other way to look at market segmentation is that it is the process to test if the potential market is homogeneous in terms of preferences. Good market segmentation should result in segments with the following characteristics: (1) substantiality ( i.e., each segment is large enough), (2) profilability/identifiability/measurability (i.e., each segment can be described in terms of demographic or psychographic characteristics), (3) accessibility (i.e., the media consumption and shopping behavior can be identified), and (4) differential responsiveness (i.e., each segment has a unique preference).Targeting. Targeting or target market selection is the process of selecting one or more segments to be the target market or target markets. The segment(s) is(are) chosen by matching the strengths/ability of the companyto serve the segment with the profit potential in each segment. GE Matrix (market attractiveness versus business position) is a good tool for targeting.There are four targeting strategies that you can use: (1) concentrated or focused targeting strategy (i.e., selecting one large segment to be your target market), (2) multi-segment or differentiated targeting strategy (i.e., selecting two or more large segments to be your target markets with a unique positioning for each of them), (3) mass targeting strategy (i.e., selecting two or more or all segments to be your target market with only one positioning for all of them), and (4) niche targeting strategy (i.e., selecting one small market to be your target market).Positioning. Positioning has two meanings. First, positioning is the most important benefit or benefits desired by the customers in a particular target market. Second, positioning is the process of creating brand image (in terms of benefit or benefits) in the customer's mind through marketing mix strategy (the 4Ps). The brand image must reflect the most important benefit(s) that the target customers want. To position your brand in a target market, you first conduct positioning research to create a perceptual map of competing brands in the target The following note is provided by Prof.Powpaka SamartWhat Is Marketing?STRATEGIC MARKETINGAs you may already know, the main objective of any business is to make profit. On the other hand, there are also non-profit or not-for-profit organizations that exist in the society. Their main objective is to achieve a non-profit objective or to serve a certain cause, e.g., HK Red Cross wants to obtain enough blood to help the patients. These non-profit organizations still need to make money or obtain money. But they do not do it for profit; they do it in order to secure enough resources to help them achieve their non-profit objectives.To achieve their objectives, businesses and non-profit organizations need to have different people to perform different functions. They normally organize people who perform the same function into the same "departments". Accounting, finance, production, R&D, logistics, marketing, and sales are examples of departments that normally exist in a business organization."What is marketing?" Using American Marketing Association's (1985) definition, marketing is "the process of planning and execution of the conception, pricing, distribution, and promotion of goods, services, and ideas to create or facilitate exchanges that satisfy both individual and organizational objectives." Based on the definition, it is quite clear that the definition is inclined toward marketing as a business function (or what marketing people do). In essence, the function of marketing is about identifying the right target market (a group of consumers or business customers) and creating, communicating, and delivering the company's products (which can be goods, services,ideas, or combination of goods, services, and ideas) to the chosen customers. What marketing people do is to plan and execute the marketing plan, which consists of product strategy, pricing strategy, distribution strategy, and communication strategy. The execution of the marketing plan will create or facilitate the exchange or transaction between the target customers and the organization.Then we look into the definition of marketing by AMA in 2004. Marketing is "an organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders." It is clear from the definition that marketing includes both marketing as a business function (an organizational function) and as a management philosophy/orientation (a set or cross-functional or cross-departmental processes for [a] creating, communicating, and delivering value to the target customer and [b] to manage relationship with customers in ways that benefit the stakeholders). Marketing as a management philosophy requires an integrated effort of every members of the organization to provide superior "value" to the customer and to build, enhance, and maintain "relationship" with (profitable) target customers.When we look at the definition of marketing by AMA (2004), you can see that marketing, as a management philosophy, requires the integration of every function or department to work together to satisfy the target customers. The target customer is the focus of the company's operations. Everybody in the company (1) works together to create, communicate, and deliver value to the customer and (2) manages the relationship with customers in ways that benefits the company and its stakeholders.We then discussed about the formula of value to demonstrate that customer value creation comes from the integrated effort of every employee of the firm.Value = quality/price + relationshipsQuality: Quality represents everything that customers get from buying your product. As such, quality must be defined by your customers. There are two types of quality: (1) objective quality (i.e., actual quality as can be tested in the lab according to the specification) and (2) perceived or subjective quality (i.e., quality as "perceived" or "believed" by the customers). R&D and production staffs make sure that the objective quality of the company's products is acceptable. Quality standards and measures such as TQM, QC, ISO, etc are used to ensure objective quality. Marketing people use integrated marketing communication (IMC) to build perceived quality in the mind of the customers. It is important that there is a match between objective and perceived quality.Price: One of the determinants of price is cost. Today, there are two major sources of cost reduction: (1) global sourcing and (2) logistics management. Global sourcing concerns with two consecutive decisions: (1) tomake or to buy (i.e., to manufacture the products by yourself or to sub-contract other people to produce for you), and (2) where to make or where to buy. Proper global sourcing can give cost advantage to the firm. Logistics concerns with the strategic movement and storage of products into the firm, inside the firm, and out of the firm. Purchasing or inbound logistics concerns with the movement and storage of raw materials, processed materials, and component parts into the firm. Manufacturing support of intra logistics concerns with the movement and storage of semi-finished products inside the firm. Finally, physical distribution or outbound logistics concerns with the movement of finished products from the firm to its customers. The main concept of logistics is (1) to provide the desired service level to both internal and external customers and (2) at the lowest total cost. A logistics system consists of 3 performance cycle: (1) inbound logistics (or purchasing), (2) intra or inside logistics (or manufacturing support), and outbound logistics (or physical distribution). A good logistics system not only reduces the cost for the company but also provides competitive advantage for the company. In other words, a good logistics system can give a company sustainable competitive advantage by providing appropriate level of service at the lowest total cost.The service level in logistics consists of:1. Availability2. Operational performancea. Speedb. Consistencyc. Flexibilityd. Malfunction and recovery3. ReliabilityThe costs in logistics include:1. Order management costs2. Inventory management costs3. Material handling costs4. Transportation costs5. Warehousing costsRelationships: There are two types of relationships: (1) relationship with your customers (i.e., relationship marketing and customer relationship management or CRM) and (2) relationships with suppliers and channelmembers (i.e., strategic alliance/partnership). Strong relationships with both customers and suppliers/channel members are important in the value creation process for the customers.A company that adopts marketing as its management philosophy or company orientation will try to survive and grow in long-term by focusing on satisfying the needs and wants (i.e., preferences to be more accurate) through the integrated effort of everybody in the firm. As such, a marketing-oriented company has the following characteristics:* Long-term focus (i.e., profit and growth as a result of customer loyalty/long-lasting relationship)* Customer focus or customer orientation (i.e., understanding the target customers' needs/wants/problems and their alternatives now and in the future)* Competitor focus or customer orientation (i.e., understanding the major competitors' objectives and strategies now and in the future)* Inter-functional or inter-departmental coordination (i.e., every employee takes full responsibility of the success/failure of the firm)。