商务英语函电unit 2 principles of business letters
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We pay 5% interest on … You earn 5% interest on…
9. Be positive
You can’t park in Lot H until May 1. You may park in Lot H starting May 1.
You won’t be sorry that… You will be happy that…
while
during the year that few and far between
during seldom
for the purpose of
for, to
for the reason that in due course
since, because soon
in order to in some cases in spite of the fact that in(for) the amount of in the event that in view of the fact that please don’t hesitate to at your early convenience at a later date in advance of, prior to
inconvenience
trouble
pertaining to
of;about; concerning
please find enclosed
Enclosed is/are;
I am(I'm) enclosing
prior to
before
4. Use verbs instead of noun phrases
Original: Further to your recent communication. Please find enclosed the requested quotation…
Redraft: Thank you for contacting us. I enclose the quotation you asked for…
UNIT 2 Principles of Business Letters
3. Be concise
at this time
now
as per your request due to the fact that
at your request because
during the time that
5. Be specific
E.g. 1. Sales skyrocketed this month.
Sales increased 10 percent this month. 2. Our product has won several prizes.
XX product has won first prize in four national contests within the past three years.
conduct a discussion of create a reduction in give consideration to engage in the preparation of make an assumption of make a discovery of
discuss reduce consider prepare assume discover
to sometimes although for if because please early later before
as to whether
whether
by means of
by
at an early date
soon
with reference to
about
furnish(information, etc.) give; send
The problem cannot be solved without the aid of top management. With the aid of top management, the problem can be solved.
10. Ask direct questions
11. Avoid overused business letter phrases
7. Be courteous
8. Write in you-attitude
Our warranty becomes effective only when we receive an owner’s registration. Your warranty begins working for you as soon as you return your owner’s registration.
Original: We trust this is satisfactory, but should you have any further questions please do not hesitate to contact us.
Redraft: We hope you are happy with this arrangement but if you have any questions, please contact us.
You failed to obey the detailed instructions we provided with your glider kit.
12.Avoid using jargons, slang, idioms, buzz-words, or cliches
e.g. Idioms
Rewrite the following sentences:
The owner insisted that the color of the car be green. This irritated dealer.
9. Be positive
You can’t park in Lot H until May 1. You may park in Lot H starting May 1.
You won’t be sorry that… You will be happy that…
while
during the year that few and far between
during seldom
for the purpose of
for, to
for the reason that in due course
since, because soon
in order to in some cases in spite of the fact that in(for) the amount of in the event that in view of the fact that please don’t hesitate to at your early convenience at a later date in advance of, prior to
inconvenience
trouble
pertaining to
of;about; concerning
please find enclosed
Enclosed is/are;
I am(I'm) enclosing
prior to
before
4. Use verbs instead of noun phrases
Original: Further to your recent communication. Please find enclosed the requested quotation…
Redraft: Thank you for contacting us. I enclose the quotation you asked for…
UNIT 2 Principles of Business Letters
3. Be concise
at this time
now
as per your request due to the fact that
at your request because
during the time that
5. Be specific
E.g. 1. Sales skyrocketed this month.
Sales increased 10 percent this month. 2. Our product has won several prizes.
XX product has won first prize in four national contests within the past three years.
conduct a discussion of create a reduction in give consideration to engage in the preparation of make an assumption of make a discovery of
discuss reduce consider prepare assume discover
to sometimes although for if because please early later before
as to whether
whether
by means of
by
at an early date
soon
with reference to
about
furnish(information, etc.) give; send
The problem cannot be solved without the aid of top management. With the aid of top management, the problem can be solved.
10. Ask direct questions
11. Avoid overused business letter phrases
7. Be courteous
8. Write in you-attitude
Our warranty becomes effective only when we receive an owner’s registration. Your warranty begins working for you as soon as you return your owner’s registration.
Original: We trust this is satisfactory, but should you have any further questions please do not hesitate to contact us.
Redraft: We hope you are happy with this arrangement but if you have any questions, please contact us.
You failed to obey the detailed instructions we provided with your glider kit.
12.Avoid using jargons, slang, idioms, buzz-words, or cliches
e.g. Idioms
Rewrite the following sentences:
The owner insisted that the color of the car be green. This irritated dealer.