组织行为学研究on-ATTITUDES-and-JOB-SATISFACTIONPPT课件
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• The emotional or feeling segment of an attitude
Behavioral component of an attitude
• An intention to behave in a certain way toward someone or something
Lourdes College Instructor 1
Learning Objectives:
Contrast the three components of an attitude Identify the role consistency plays in attitudes Summarize the relationship between attitudes
6
Six questions that will help understand attitude:
What are the main components of attitudes? How consistent are attitudes? Does behavior always follow after attitudes? What are the major job attitudes? How are employee attitudes measured? What is the importance of attitudes to workplace
2
ATTITUDES
- evaluative statements (either favorable or unfavorable) concerning objects, people, or events.
- reflect how one feels about something.
ex: “I like my job.”
diversity?
7
Research has generally concluded that people seek consistency among their attitudes and between their attitudes and their behavior. This means that individuals seek to reconcile divergent attitudes and align their attitudes and behavior so they appear rational and consistent.
Affective = feeling I dislike my supervisor!
Behavioral = action I’m looking for other work; I’ve complained about my supervisor to anyone who would listen.
diversity?
4
the components of attitudes
Cognitive = evaluation My superior gave a promotion to a coworker who deserved it less than me. My supervisor is unfair.
Negative attitude toward
supervisor
5
Cognitive component of an attitude
• The opinion or belief segment of an attitude
Affective component of an attitude
3
Six questions that will help understand attitude:
What are the main components of attitudes? How consistent are attitudes? Does behavior always follow after attitudes? What are the major job attitudes? How are employee attitudes measured? What is the importance of attitudes to workplace
and behavior Discuss similarities and differences between
job satisfactionຫໍສະໝຸດ Baiduand the other job attitudes discussed Summarize the main causes of job satisfaction Identify four employee responses to dissatisfaction
ex: a certain college girl believes that sororities are good and that pledging a sorority is important. If she fails to make a sorority, however, she may say, “I recognized that sorority life isn’t all good anyway.” When there is inconsistency, forces are initiated to return the individual to an equilibrium state in which attitudes and behavior are again consistent. This can be done by altering either the attitudes or the behavior, or by developing a rationalization for the discrepancy.
on ATTITUDES and JOB SATISFACTION
AN INTRODUCTION TO ORGANIZATIONAL BEHAVIOR
By: Stephen Robbins & Timothy Judge
Prepared by: GREGAR DONAVEN E. VALDEHUEZA, MBA
Behavioral component of an attitude
• An intention to behave in a certain way toward someone or something
Lourdes College Instructor 1
Learning Objectives:
Contrast the three components of an attitude Identify the role consistency plays in attitudes Summarize the relationship between attitudes
6
Six questions that will help understand attitude:
What are the main components of attitudes? How consistent are attitudes? Does behavior always follow after attitudes? What are the major job attitudes? How are employee attitudes measured? What is the importance of attitudes to workplace
2
ATTITUDES
- evaluative statements (either favorable or unfavorable) concerning objects, people, or events.
- reflect how one feels about something.
ex: “I like my job.”
diversity?
7
Research has generally concluded that people seek consistency among their attitudes and between their attitudes and their behavior. This means that individuals seek to reconcile divergent attitudes and align their attitudes and behavior so they appear rational and consistent.
Affective = feeling I dislike my supervisor!
Behavioral = action I’m looking for other work; I’ve complained about my supervisor to anyone who would listen.
diversity?
4
the components of attitudes
Cognitive = evaluation My superior gave a promotion to a coworker who deserved it less than me. My supervisor is unfair.
Negative attitude toward
supervisor
5
Cognitive component of an attitude
• The opinion or belief segment of an attitude
Affective component of an attitude
3
Six questions that will help understand attitude:
What are the main components of attitudes? How consistent are attitudes? Does behavior always follow after attitudes? What are the major job attitudes? How are employee attitudes measured? What is the importance of attitudes to workplace
and behavior Discuss similarities and differences between
job satisfactionຫໍສະໝຸດ Baiduand the other job attitudes discussed Summarize the main causes of job satisfaction Identify four employee responses to dissatisfaction
ex: a certain college girl believes that sororities are good and that pledging a sorority is important. If she fails to make a sorority, however, she may say, “I recognized that sorority life isn’t all good anyway.” When there is inconsistency, forces are initiated to return the individual to an equilibrium state in which attitudes and behavior are again consistent. This can be done by altering either the attitudes or the behavior, or by developing a rationalization for the discrepancy.
on ATTITUDES and JOB SATISFACTION
AN INTRODUCTION TO ORGANIZATIONAL BEHAVIOR
By: Stephen Robbins & Timothy Judge
Prepared by: GREGAR DONAVEN E. VALDEHUEZA, MBA