面试管理学(英文版)讲义

Autocratic
Permissive Autocrat Makes decisions unilaterally; gives subordinates latitude in carrying out their work. Permis sive
Directive Democrat Makes decisions participatively; closely supervises subordinates.


For example, he discussed that Management is doing things right; leadership is doing the right things. His main achievements include: -- He was the first to assert -- in the 1950s -- that workers should be treated as assets, not as liabilities to be eliminated.
Delegating（授权式） Works best when the employees are willing to do the job and know how to go about it (low need of support and low need of guidance). Selling（说服式） Works best when employees are willing to do the job, but don’t know how to do it (low need of support but high need of guidance).
管理风格理论可以应用的题型


可以阐述自己的管理风格和优势 可以阐述自己的领导风格和如何处理员 工关系 可以说明目前你工作的企业面临的挑战 和现存问题
经典案例



Hair 张瑞敏，三九集团 赵新先 采用的是Directive Autocrat Alibaba 马云，Lenovo 柳传志 采用的是Permissive Democrat (When there is an organization conflict turns up between a vice and a director, he attempt to ask the vice for the issue cos most of vice get first hand information.) V-formation of migration: When a goose falls out of formation, it feels the resistance of trying to go it alone, and quickly gets back into formation to take advantage of flying with the flock.
Manager The manager administers The manager maintains
Leader the leader innovates the leader develops
The manager focuses on systems and structure
2. Benefits of team working




to improve productivity to improve quality of products or services to improve customer focus to speed the spread of ideas to respond to opportunities and threats and to fast-changing environments to increase employee motivation to introduce multi-skilling and employee flexibility
Selling is the act of persuading or influencing a customer to buy (actually exchange something of value for) a product or service.
5．Difference between Manager and Leader
Maturity: Organizations become stable apply Delegating and Telling to establish empowerment as well as authority. Executive manager focus on innovation and strategic planning.
管理学问题汇总与解答

1. 问题与关键词
2. 理论背景与知识 3. 解答


1. 管理风格题型


1. 中国知名企业的管理风格 What are management styles of china well known corporations? 2 .你所在企业的管理风格和你个人获得 的成就（也有人说：你的工作环境和管 理风格，你的成功经验）

Growth: Businesses expanded and more employees involved. Apply Selling to guide their activities and set up standards to control their performance.



-- He originated the view of the corporation as a human community -again, in the 1950s -- built on trust and respect for the worker and not just a profit-making machine -- And it was Drucker again who wrote about the contribution of knowledge workers
Marketing Marketing responsibilities

4．Difference between Marketing and Sales

Sales Sales responsibilities




Discovering what product, service or idea customers want. Producing a product with the appropriate features and quality. Pricing the product correctly. Promoting the product; spreading the word about why customers should buy it. Selling and delivering the
Hale Waihona Puke 生命周期理论与管理风格
Beginning： Apply Participating to build up harmonious relationship with employees and create intangible attractions and organization climate to retain employees.
其它与团队合作的题型

你的管理和领导风格 如果处理不合作的员工 如果构建团队合作精神（例如Informal Training，Adventure Training）
3. Who is the best manager? Why?


Peter F. Drucker, the political economist and author, view that big business and nonprofit enterprises were the defining innovation of the 20th century led him to pioneering social and management theories. Besides, he invented modern management and add refreshing ideas to management theory.
Characters of an effective team





a clear understanding of the team’s objectives mutual respect among team members, both as individuals and for the contribution each makes to the team’s performance valuing members’ strengths and respecting their weaknesses mutual trust willingness to share knowledge and expertise a range of skills among team members to deal effectively with all its tasks a range of personal styles for the various
Permissive Democrat Makes decisions participatively; gives subordinates latitude in carrying out their work.
Directive Autocrat Makes decisions unilaterally; closely supervises subordinates.
Participating（参与式） Works best when employees have the ability to do the job, but need a high amount of support (low need of guidance but high need of support).



An effective manager will have leadership qualities and "manager" will be only one facet of a “LEADER.” A Leader possesses a natural set of talents that inspire people to follow, to be loyal, and to produce. Managers focus on planning, budgeting, evaluating and facilitating functions, while Leaders conduct selecting talents, motivating, coaching and building trust functions
如何去回答管理风格的问题



陈述理论（至少你要把4种风格列出，简 单说明4种风格） 适用的员工和企业的生命周期 说明你工作的企业现在处于一个什么阶 段或者你的员工处于一个什么状态 我去适用什么风格
Telling（命令式） Works best when employees are neither willing nor able to do the job (high need of support and high need of guidance).