2_email

BEC Writing Lesson 2 - Email商务英语写作第二课电子邮件X D F TA SE NX DF TA SE NX DF TA SE NX DF TA SEWhat is Email?•Email = electronic mails•The most popular way of written communication•88% of all cyber citizens use emails•90% of those who use the Internet at work, use itX D F TA SE NX DF TA SE NX DF TA SE NX DF TA SEEmail - 格式信头•To: 收件人的职衔，一般名字可不写•CC (carbon copy) : 抄送对象，一般不要求写•Bcc (blind carbon copy): 暗抄送•Subject: 邮件主题（要求同memo）•Attachment: 附件X D F TA SE NX DF TA SE NX DF TA SE NX DF TA SEEmail - 格式正文•Salutation: 称谓•Body of the email: 正文（直奔主题，言简意赅，积累常用句型，融会贯通）•Complimentary close : 结尾敬辞•Sender’s full name•Sender’s title and department•Other information (may include company’s name, logo, address, phone number, fax number and website)X D F TA SE NX DF TA SE NX DF TA SE NX DF TA SE NThis electronic mail transmission may contain confidential or privileged information. The information is intended only to be for the use of the individual(s) or entity(ies) named above. If you believe that you have received this message in error, please be aware that any disclosure, copying, distribution or use of the contents of this information is strictly prohibited. If you have received this message in error, please notify the sender immediately by reply transmission and delete this message. Thank you. T A S E N X D FEmail 实例(背景介绍)From: Lee, Kristy shuk-yee Sent: Friday, May 28, 2010 6:14 PM To: Fan, Angela Cc: Wang, Wannie Subject: Mr Cooper PPT Angela:As spoken, can you pls search for couple more photos of Rainer in Community Footprint activities and add them onto the slide. Once done, kindly inform Wannie accordingly so that she can show the entire PPT deck to Rainer again before sending out to Mr D.It is saved under L;/Public/EO/Mr Cooper PPT2Regards,Kristy XD F T A SE NX D F T A S E N X D F T A S E N X D F T A S EThis electronic mail transmission may contain confidential or privileged information. The information is X D F T A S E NInformation – Sample 1剑桥BEC真题集第2辑题目•You are Managing Director of a manufacturing company. Your factory will soon have a visit from health and safety inspectors.•Write an email to your department heads:saying how long the inspection will takeexplaining why the inspection is necessarytelling them how they should prepare for the inspection•Write 40-50 words.X D F TA SE NX DF TA SE NX DF TA SE NX DF TA SE NEmail的6种类型•告知信息 Information•布置安排 Arrangement•征求意见 Request•询问信息 Enquiry /Inquiry•求助申请 Application•推荐建议 Suggestion一事，二人，三要点X D F TA SE NX DF TA SE NX DF TA SE NX DF TA SEEmail – 得分•格式熟悉，练习•语言基本语言功底，语言组织能力•要点题目三要点的覆盖X D F TA SE NX DF TA SE NX DF TA SE NX DF TA SE技巧1 – 解题步骤•下笔前 – 3分钟 1. 审题，看清题目要求：一事，二人，三要点 2. 可以在草稿纸上列出要点，做好行文计划•下笔中 – 10分钟 1. 一句话阐述事由 & 三要点覆盖 2. 字数在要求范围内 3. 尽量勿套用题目原话•下笔后 – 2分钟 1. 检查语法错误（s, es, to, ing, 时态） 2. 检查拼写错误（辅音双写）XD F T A SE N X DF T A S E N X D F T A S E N X D F T A S E N技巧 – 商务信函 5C 原则适用于所有Business Writing1.Correctness2.Concisenesspleteness4.Clarity5.CourtesyX D F TA SE NX DF TA SE NX DF TA SE NX DF TA SE N5C - Correctness •准确原则：1.阅读人能理解、接受的英语水平2.使用精确措词，传达准确信息3.正确地使用语法和标点符号4.拼写正确X D F TA SE NX DF TA SE NX DF TA SE NX DF TA SE5C - Conciseness •言简意赅1.避免重复累赘2.避免冗长的表达方式3.多主动，少被动4.多删除无关紧要的部分X D F TA SE NX DF TA SE NX DF TA SE NX DF TA SEConciseness – 1避免•避免重复累赘（词语，句子）A.We have begun to export our machine to countries abroad. We have begun to export our machines.B.We require furniture which is of the new type.We require new-type furniture.X D F TA SE NX DF TA SE NX DF TA SE NX DF TA SEConciseness – 2避免•避免冗长的表达方式1.for the month of August for August2.for the year of 2012 for 20123.at this time/at present now4.a long period of time a long time5.express a preference for prefer6.for the reason that because …………X D F TA SE NX DF TA SE NX DF TA SE NX DF TA SEConciseness – 3多•多主动，少被动•Payment of their accounts will be made by Johnsons next week．•Johnsons will pay their accounts next week．X D F TA SE NX DF TA SE NX DF TA SE NX DF TA SE5C - Completeness •完整原则 – 5W1H•自查：•谁(Who)?•什么(What)?•什么时候(When)?•在哪里(Where)?•为什么(Why)?•怎么样(How)?X D F TA SE NX DF TA SE NX DF TA SE NX DF TA SE5C - Clarity•清楚原则1.避免在同一句中使用意义不同的同一个字2.要细节清楚具体，如时间和产品信息等。

X D F TA SE NX DF TA SE NX DF TA SE NX DF TA SEClarity – 1避免•避免在同一句中使用意义不同的同一个字。

• We shall take a firm line with the firm．•We shall take a strong line with the firm．X D F TA SE NX DF TA SE NX DF TA SE NX DF TA SEClarity – 2要•要细节清楚具体，如时间和产品信息等。

A. These brakes can stop a car within a short distance . These brakes can stop a 2-ton car within 24 feet .B.We hope the equipment will be delivered to our company as soon as possible . We hope the equipment will be delivered to our company before next Friday .C. She is a fast typist . She types 85 words per minute .XD F T A SE N X DF T A S E N X D F T A S E N X D F T A S E5C - Courtesy •礼貌原则1.要使用礼貌友好的词汇2.要多用体谅对方的写作态度3.避免消极词汇和句子4.避免有性别之嫌的词汇5.礼多人不怪X D F TA SE NX DF TA SE NX DF TA SE NX DF TA SECourtesy – 1要•要使用礼貌友好的词汇（多在回复邮件用）•多说Thank you。