移动英语

Poor Performance
工作表现不佳
Lonny said poor performance is not tolerated, people _____.
Lonny说他不能容忍工作表现差劲，人们__。

-know the rules
-了解规则 -sign an agreement
-签署了协议 -agree in writing to goals
-书面认同目标 Poor Performance
工作表现不佳 Performance below the minimum needed to stay employed as in the employment agreement.
工作表现达不到合同中规定的最低要求。

Reading
阅读 Poor Performance
工作表现不佳 Poor performance means that someone does not measure up to the work quality or quantity that is required of them. Consultants are not full time employees of an organization, but they usually do have a consultant agreement. At-will employees are similar. These people are not full time workers with benefits. In all cases, the best way for an organization to protect itself is to issue clear performance documents with MEASUREABLE performance points. If someone’s sales should be 20,000 per month but they only reach 15,000 each month, then it is clear that they are not meeting their performance goals.
工作表现不佳说明某人达不到工作质量和数量。

顾问并非全职员工，但是他们通常都与企业签订了一份顾问合同。

自由员工非常类似。

他们并非全职。

因此企业最佳的自我保护方法是发布一份清楚的员工表现记录，并标明用于衡量工作表现的分数。

如果某人每月的销售额为2万，但是他只达到1万5，那么很明显他的工作没有达标。

Misconduct
不当行为 Misconduct like _____ means you will be fired immediately.
诸如_____等行为不当代表你会被立即解雇。

-lying
-撒谎 -cheating
-诈骗 -stealing
-盗窃 Misconduct
不当行为 Bad or illegal behavior by the employee.
员工的恶劣或非法行为。

Reading
阅读 Misconduct
不当行为 Misconduct is doing something clearly against the rules. An example is stealing company property or lying to a boss. Termination should only be done for poor performance or misconduct. It should never because of politics, race, religion, age, or gender. In most countries, terminating for any of these reasons is against the law. In the case of poor performance, an employee is usually warned a few times, and then fired. In the case of misconduct, an employee is usually fired right away when the misconduct is discovered and documented. Employees fired for misconduct have few rights in court.
不当行为即违反了相关规定。

举例来说，偷窃公司财产或者欺骗老板。

只有当员工表现不佳或者有不当行为时，才能和他终止雇佣关系。

其他因为政治、种族、宗教、年龄或性别等原因都不能构成解雇的原因。

在多数国家，以上任何原因都是违反了法律。

员工表现不佳会收到多次警告，之后被公司解雇。

而对于员工的不当行为，一旦发现会被立即解雇并被记录。

在法庭上员工几乎没有权利可谈。

Operant Conditioning
操作条件反射 In operant conditioning we _____ to reach our goals.
在操作条件反射中，我们需要_____以达到目标。

-reward good behavior
-奖励表现良好者 -punish bad behavior
-惩罚表现差的人 -use carrots and sticks
-遵循胡萝卜和大棒原则 Operant Conditioning
操作条件反射 A field of psychological study which focuses on positive and negative reinforcements.
正强化或负强化,属于心理学研究的范畴。

Reading
阅读 Psychological research in Operant Conditioning teaches us about positive and negative reinforcement. In general, people do things that reward them positively, and stop doing things that reward them negatively. In the language of Organizational Behavior, we call these incentive and disincentive. To get the behavior you want from your employees, you need to make sure the incentive for good behavior and disincentive for bad behavior are clear and come quickly. Some people go after money incentive. Some people consider public humiliation to be a huge disincentive and avoid it at all costs.
从操作条件反射的心理学研究来看，我们知道有正强化和负强化。

通常来说，人们会做那些能够使他们获得正面收益的事情，并停止做那些负面收效的事。

在组织行为学中，我们把这称为奖励和非奖励机制。

为保证员工的行为如你所愿，你一定要注意奖罚分明。

金钱奖励对有些人行之有效。

当众羞辱对另一些来说是绝对的负强化，他们会不惜任何代价来避免此类事情的发生。

Incentive激励体制A strong incentive program can mean _____.有效的激励体制意味着____。

-lower absences-较低的缺勤率-happier people-人们更快乐-better sales-更好的销售Incentive激励体制Something good or a reward people want or need given in exchange for performance. 好的业绩需要以奖励为基础。

Reading阅读An incentive is a reward people need or want. Basic needs are food and clothes and a place to sleep. Moving up Maslow’s Hierarchy of Needs are social needs like belonging. This is reflected in people’s wants. They want a certain kind of food, or a certain brand of clothing, but feel this as a need. Incentives are given for performance an d must fit people’s needs. Sales people are usually motivated by money or travel. Others crave social recognition or career advancement. So, a sales person wants to win a sales contest and get a cash prize. Others want to be Employee of the Month and have lunch with the GM.奖励机制很受欢迎。

衣食住行（是人们生活的）基本需求。

上升到马斯洛定律，这就是归属需求，它告诉我们什么使人们想要的。

人们需要某种食物或某种牌子的衣服，觉得这是他们所需要的。

奖励机制的设立应符合人们的需求：奖金和旅游很适合销售人员，社会认同感和事业的成功感（自我实现）则更适合与其他人。

因此，销售人员往往希望通过赢得（与客户签订的）合同来争取奖金，其他员工可能更看重每月能够作为员工之星和总经理共进午餐的机会。

Operant Conditioning
操作条件反射 In operant conditioning we _____ to reach our goals.
在操作条件反射中，我们需要_____以达到目标。

-reward good behavior
-奖励表现良好者 -punish bad behavior
-惩罚表现差的人 -use carrots and sticks
-遵循胡萝卜和大棒原则 Operant Conditioning
操作条件反射 A field of psychological study which focuses on positive and negative reinforcements.
正强化或负强化,属于心理学研究的范畴。