客户满意度调查表 英文版
顾客满意度调查表（英文）
顾客满意度调查表（英文）Customer Satisfaction Questionnaire( Document no.: )No.________ Dear customer_____________________:Thank you for ordering our products. In order to improve our products quality and service for you, we would like to know whether you are satisfactory with us in detail. Please fill in the customer satisfaction questionnaire and return to the following address at your convenient time. Your response and comments would be much appreciated.Please return to:Fax:E-mail:Date:Your InformationCompany: _______________________________Purchased Product: ________________________Contact: __________________________________Tel.: ____________________________________Fax: ____________________________________E-mail: __________________________________Products quality1. Overall□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 2. Appearance Shape□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 3. Performance□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 4. Manufacturing Process□ V ery Dissatisfied 5. Finish□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 6. Packing□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 7. Reliability□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissa tisfied 8. Stability□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery DissatisfiedPrice9. Pricing□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 10. Performance -Price Ratio□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery DissatisfiedService11. Service Attitude of Business Person□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 12. Liability of Business Person□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 13. Professional Knowledge of Business Person□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied14. Communication Ability of Business Person□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 15. Speed of response to your Fax/E-mail □ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 16. Repairing quality for returned products□ V ery Dissatisfied 17. Returning Speed of Replacement □ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 18. Delivery Time□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 19. Supply of Parts & Pieces□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 20. Product Capacity□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 21.FOT development speed□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 22.Quality of sample□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied Please provide us with any additional comments or suggestions:________________________________________________________________ __________________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ _______________________________________________________________________.。
客户满意度调查表中英文版
问题说明：1：非满意（5分）/2：满意（4分）/3：一般（3分）/4：不满意（2分） Note：1:satisfied(5 score)/ 2:satisfactory(4 score)/ 3:just so so(3 score) / 4:not satisfied（2 score） No . 产品品质（product quality 1.1 对品质异常（客诉、客退等）处理时效是否令贵公司满意？ How is XX's response time in handling quality discrepancy(including customer complaint)? 1.2 对异常的原因分析、改善对策机防止再发生措施等的有效性是否令贵公 司满意？ Hoe effective is XX's corrective action report? 1 非满意 Items
2.2 您认为XX在达到贵公司要求的产量提升速度及数量方面的能力如何 What is your assessment on XX's abilities in ramping up yield 2 rate 2.3 您认为XX在按要求交期变更方面的能力如何？ How would you assess XX's flexibility to change according to your request? 2.4 您认为XX总体交货和急单配合如何？ How does PM perform urgent shipment or case？ 交货及价格/Delivery and Pricing 3.1 您认为XX在按时交货方面表现如何？ How is XX on-time delivery 3.2 您认为XX在回复交期方面表现如何？ How is XX's response time in replying delivery schedule? 3 3.3 您认为XX报价准时率如何？ Are you satisfied with XX's response in providing quotation? 3.4 您认为XX总体的交货配合度如何？ How does PM perform on delivery? 沟通方面/communications 4.1您认为XX的电话、传真和邮件系统的性能如何？ Is our telecommunication system able to meet your company's requirement? 4.2在与XX的业务人员的合作过程中，您认为他们的反应，专业度以及工作熟 练度如何？ Does XX's sales department meet your expectation? 4
顾客满意度调查表 中英 模板
编号：XXXXX顾客满意度调查表（年度）Questionnaire on Customer Satisfaction（Year）说明：1．调查时间范围：XXX 年度2．总分100分；请在”客户评分”一栏里打上您对相应项目的评分。
3．问卷回收方式：A.传真（）； B. E-Mail（）； C. 正本寄回（）Notes:1．Period of time surveyed: Y XXXX2．Maximum rating is 100 points. Please give your ratings on each item in the column of “Ratings from Customer”.3．Methods that questionnaire are collected back:A. by fax（）；B. by E-Mail（）；C. original sent back（）Ⅰ. 对公司产品的满意程度：Ⅰ. Satisfaction with products:项号No. 项目Items评分标准Used Ratings客户评分Ratings from Customer备注Remarks1 产品质量（产品的使用寿命、退货率和投诉率等）Product quality (on life, returnedgoods, complaints, etc. )0-10分(points)2 产品功能设计（实用性等）Product function & performance( usability, etc.)0-10分(points)3 产品外形设计Product outlooks & features0-8分(points)4 产品价格Product price0-8分(points)5 产品包装Product packaging0-6分(points)6 其它Others0-5分(points)请作简要评价（包括对以上各方面的内容的反馈并提出您的建议，如有数据方面的说明，将非常有益）Some Brief Comments / Info./ suggestions about Ⅰ:Ⅱ. 对公司服务的满意程度：Ⅱ. Satisfaction with Services:项号No. 项目Items评分标准Used Ratings客户评分Ratings from Customer备注Remarks1 员工对客户信息的反应、信息处理的速度和有效性Our response to customer information, our0-10分(points)Website: E-mail:Website: E-mail:。
顾客满意度调查表(中英文版本)
承蒙贵公司长期以来对本公司业务发展的大力支持，使本公司业务日益蒸蒸日上，为感谢贵公司的厚爱敝公司特拟定本调查表请您拨冗填写，您的珍贵意见，敝公司将列入今后改善的重点，谨此致谢！Thank you for your valuable support to Sunway. In order to give you better service in the coming days, we will appreciate if you can fill this customer satisfaction survey and give us your feedbacks, and we will improve in the following days, Thank you.
公司全称Company full name：
填表人Filled by：（加盖公章Stamp） 填表日期Date： 年Y 月M 日D
谢谢您的合作，我们非常重视您的宝贵意见！(请于七个工作日内回传至：0755-********或E-mail给您对应的客服人员)Thanks for your cooperation; your comments will be valued! (Please feedback to: 0755-******** or your corresponding customer service personal within 7 working days)。
客户满意度调查表(英文)
Customer Satisfaction InventoryATOP CORPORATIONDear Customer：Wish your esteem company grows increasingly stronger!Thank you so much for your support during our corporation !We would like to take this opportunity of customer Satisfaction Survey to continuously improve our products and service.Please take some time to fill out this form, and fax or email back the filled form back to us.Your advice and suggestions will be highly appreciated!Best Wishes!ATOP Corporation Marketing Department一、Quality1、What do you think of our product quality？□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied2、Are you satisfied whit our product performance？□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied3、Are you satisfied with our design？□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied4、Are you satisfied with our timely trouble-shooting solution ability？□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied二、Delivery Cycle1、How do you think of our delivered produce quantity accurate?□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied2、Are you satisfied with our company delivery cycle？□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied三、Service1、Are you satisfied with our company's after-sales service and technical support?□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied2、What do you think the comprehensive professional ability of our company sales?□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied四、Price1、Are you satisfied with the price of our products？□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied2、Are you satisfied with competitive price ratio of our products?□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied3、Are you interested in our products?□1.25G optical module;□10G optical module;□40G optical module；□DAC/AOC;□Others /please provide____五、Suggestion一、Does your company have big pending project, If you can cooperate with us, what advice?二、would you like to offer some constructive suggestions regarding future overall product line?Comprehensive Assessment：□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied Your Company Name：Customer Name：。
客户满意度调查表（国外客户）-英文版
HHSN Customer Satisfaction InventoryInventory Number：Company Name Contact PersonContact Way CountryDear customer：Hello!In order to offer you better service and make our quality, shipment, and service best match your needs, we make this blank, please fill in the blank with any of your comments or suggestions; we will listen to your opinions with an open mind. Thanks for your cooperation!一、Product Quality：1. Which do you value most when you choose a company in the sanitary ware industry?□ company propaganda □ company reputation □ company strength □ company after sales service 2. Are you satisfied with our company scale and production capability?□ very satisfied □ satisfied □ not satisfied3. Which do you value most for a product?□ product brand □ product appearance □ product quality □ product utility4. Do you think our product is suitable for your market or your target customer?□ very suitable□ just so so, Y our comments or suggestion on this：□ not suitable, Y our comments or suggestion on this：5. What do you think of our technical content of Faucet series products compared with same products of other sanitary ware industry companies?□ higher □ same □lower6. Are you satisfied with our packing?□ very satisfied□ just so so□ not satisfiedY our comments or suggestion on this：7. What do you think of our quality?□ very good □ good □ poorY our comments or suggestion on this：二、Product Price1、Compared with other suppliers, what do you think of our price?□ pretty low □ almost same □higher2、Compared with other suppliers, do you think ours gains high cost-effective?□high □almost same □lower than othersY our comments or suggestion on this：三、Sevice：1、What do you thinks of our service?(1)before sale service：□ very good□ fair □ poor(2)sale service：□ very good □ fair □ poor(3)after sales service：□ very good □ fair □poorY our comments or suggestion on this：2、Do you think our products are very popular in your market?□ very popular □ fair □ noY our comments or suggestion on this：3、Which do you think affects the market most?□brand popularity □product quality □service □price □ (others)4、What about our sale policy?□ very good □ good □ poorY our comments or suggestion on this：5、Do you satisfied with our service for your feedback?(1)timeliness：□ excellent，quick response to our feedback□ good，response within one day after we feedback□ poor, comes too late(2)dealing result：□ excellent□ fair□ poor8、What do you think of our shipment：□excellent, shipped earlier sometimes □always on time □delays sometimeY our other comments and suggestions：Signature：Date：简历——智联招聘-------- 欢迎下载资料，下面是附带送个人简历资料用不了的话可以自己编辑删除，谢谢！蒋rong超男 | 已婚 | 1988 年9月生 | 户口：湖南永州 | 现居住于广东深圳-宝安区3年工作经验 | 团员 | 身份证：广东省gz市宝安区518101186****5324(手机)E-mail:****************求职意向·工作性质：全职·期望职业：销售业务、销售管理、市场·期望行业：专业服务/咨询(财会/法律/人力资源等)、教育/培训/院校、通信/电信运营、增值服务·工作地区：深圳·期望月薪：4001-6000元/月·目前状况：我目前处于离职状态，可立即上岗职业目标喜欢营销管理类工作，喜欢有挑战的工作，大学四年一直在挑战自己，挑战自己的极限，一直在做营销的兼职，坚信“也精于勤而荒于嬉”一直严于律己，在各方面都要从严要求自己。
客户满意度调查表-中英文对照表
FM019 ACRxxxx Company:Address:Tel:Fax:E-mail: 客户 满 意 度 调 查 表C USTOMER S ATISFACTION S URVEY F ORM尊贵的客户Dear Valued Client为提高对贵公司的服务，我们希望了解贵公司对我们的服务意见，特別是我们的服务是否达到贵公司的要求。
请填写以下问卷，以便我们借此进一步了解贵公司的需要，并且提供更好的服务。
To serve you better, we are interested in learning about your experience with our company, in particular how your expected requirements have been met. By completing the following questionnaire, you will be helping us in assisting you better in the future. 我们非常感谢贵公司所给予的宝贵意见。
We highly appreciate your time in giving us your comments.姓名：Name: 电话：本公司之整体表现 Overall how would you rate your experience with C ompany优 Excellent 良 Good 可 Fair 劣Poor 评分标准分八级，第一级为最不满意，第八级为最满意。
Please use an eight-point scale where 1 is completely dissatisfied and 8 is very satisfied for your rating.不满意 Dissatisfied 满意S atisfied我们的职员之工作效率？ ☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5 ☐ 6 ☐ 7 ☐ 8 How efficient is our staff?我们的职员是否有足够专业知识？ ☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5 ☐ 6 ☐ 7 ☐ 8 Does our staff have sufficient professional knowledge?我们的职员是否有礼貌？ ☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5 ☐ 6 ☐ 7 ☐ 8 Is our staff polite?我们的职员是否有能力解决您的疑问？ ☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5 ☐ 6 ☐ 7 ☐ 8 Does our staff have the ability to resolve your queries?我们的职员之写作水平如何？ ☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5 ☐ 6 ☐ 7 ☐ 8 How is the quality of our written documentation?我们提供之顾问服务是否有用？ ☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5 ☐ 6 ☐ 7 ☐ 8 How useful is our consulting services?我们的报价是否清晰？ ☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5 ☐ 6 ☐ 7 ☐ 8 How clear is our quoting process?我们与贵公司之沟通是否足够? ☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5 ☐ 6 ☐ 7 ☐ 8 Is our communication frequent enough?我们的后勤职员之服务如何？ ☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5 ☐ 6 ☐ 7 ☐ 8 How satisfied are you with our support staff services?您对我们的产品或服务的质量如何评价？本公司应如何改进？贵公司希望获得哪些进一步的服务?How is the quality of our product or service?How can we improve? What further services can we provide to assist you?。
顾客满意度调查表(英文版)
NO：
Customer Name
Date
Contact Person
DearGentlemen/Women:
Thanks for your long time supporting and concerning!In order to offer you better service and make our quality, shipment, and service best match your needs, please fill in the blank with any of your comments or suggestions, we will listen to your opinions with an open mind, thanks for your cooperation!
一、Product Quality：
1、Which do you value most when you purchase a good quality product?
□product itself□company reputation□company strength□company after-sale service
□pretty high□high□almost same□lower than others□pretty lower than others
三、Service
1、What do you thinks of our service?
(1)before sale service：□excellent□very good□fair□poor
二、Product Price
Customers Feedback Inquiry 英文版顾客满意度调查表
1、Compared with other suppliers, what do you think of our price?
□pretty low□low□almost same□high□higher
2、Compared with other suppliers, do you think ours gains highcost-effective?
□fair
□poor
8、What do you think of our shipment：
□excellent, shipped earlier sometimes□always on time□delays sometime
Your other co(1)before sale service：□excellent□very good□fair□poor
(2)sale service：□excellent□very good□fair□poor
(3)after-sale service：□very good□fair□poor
Your comments or suggestion on this：
CustomerSatisfactionQuestionnaire
S/N：
Customer Name
Procurement Specifications
Contact
Contact Person
Dear Sirs:
Thanks for your long time supporting and concerning!In order to offer you better service and make our quality, shipment, and service best match your needs, we developed this blank, please fill in the blank with any of your comments or suggestions, we will listen to your opinions with an open mind, thanks for your cooperation!
客户满意度调查表英文版
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CustomerSatisfactionQuestionnaire
No.:___________
CompanyName
ADD.
Tel.
Contact Person
Dear Sir/Madam:
Thanks for your long time supporting and concerning! In order to offer you better service and make our quality, shipment, and service best match your needs, we developed this blank, please fill in the blank with any of your comments or suggestions, we will listen to your opinions with an open mind, thanks for your cooperation!
(2)Compared with other suppliers, do you think ours gains high cost-effective
□pretty than others□pretty lower than others
Your comments or suggestion on this:____________________________
Customer Satisfaction Survey 顾客满意度调查表
Customer Satisfaction Survey顾客满意度调查表Directions: Please rate us from Poor (1) to Excellent (10) by circling the appropriate number. If an issue falls outside your experience with Magna China, please leave it blank.方法：请通过圈定合适的数字对我们的工作进行评价（从优秀到差，分别为10分到1分）。
Please fax completed surveys to ____________ at A123 China no later than ______________ 请把完成的表格在_____________之前传真给_________________。
Thank you.谢谢！∙Customer Company Information 客户公司信息1.) The name of your company: ____________________公司名称：2.) Please provide your name and title: ____________________填写您的姓名及职位：3.) Date you completed this survey: ____________________完成此表格的时间：∙Product Quality 产品质量1.) Product appearance: 产品外观1 2 3 4 5 6 7 8 9 102.) Incoming receiving PPM: 进货检查不合格率(10 means product excellent)1 2 3 4 5 6 7 8 9 103.) No Manufacturing Defects: (10 means excellent and no manufacturing defects.)生产报废数（10分代表表现优秀并无生产报废数）1 2 3 4 5 6 7 8 9 104.) No Warranty Claims: (10 means excellent and no warranty claims.)索赔数（10分代表表现优秀并无索赔）1 2 3 4 5 6 7 8 9 105.) Warranty Response: 索赔处理情况反馈1 2 3 4 5 6 7 8 9 106.) Customer production line interrupt: 顾客生产线中断(10 means excellent, no interrupt, 5 means one time interrupt, 1 means two or more times interrupt.)1 5 107.) Customers’ information because of poor quality: 顾客关于质量的通知(10 means excellent, no information, 5 means one time information, 1 means two or more times information.)1 5 108.) Do you any suggestions on how we could improve our product quality?任何建议以有利于改进产品质量情况？Delivery 交付1.) Products delivered within the specified delivery window(Including premium freight): 产品在规定期限内交付(包括超额运费)1 2 3 4 5 6 7 8 9 102.) Shipping documents are delivered to the correct personnel or agent: 运输单据投递正确1 2 3 4 5 6 7 8 9 103.) Shipping documents are accurate:运输单据内容正确1 2 3 4 5 6 7 8 9 104.) The appropriate party pays all shipping fees: 运费支付方正确1 2 3 4 5 6 7 8 9 105.) Appropriate packaging is used: 包装使用得当1 2 3 4 5 6 7 8 9 106.) Product labeling and identification is correct: 产品标贴正确1 2 3 4 5 6 7 8 9 107.) Packaging meets your specifications: 包装符合要求1 2 3 4 5 6 7 8 9 108.) Customers’ information because of poor delivery:顾客关于交付的通知(10 means excellent, no information, 5 means one time information, 1 means two or more times information.)1 5 109.) Do you any suggestions on how we could improve our delivery?任何建议以有利于改进交付情况？∙Problem Resolution 问题解决情况1.) Clear communication: 交流表达清楚1 2 3 4 5 6 7 8 9 102.) Timely resolution: 及时解决1 2 3 4 5 6 7 8 9 103.) Do you any suggestions on how we could improve our problem resolution?任何建议以有利于改进问题解决情况？∙Service and Support 服务支持1.) Availability of spare parts: 零备件供应1 2 3 4 5 6 7 8 9 102.) Speedy delivery of spare parts: 零备件运送速度1 2 3 4 5 6 7 8 9 103.) Timely response to service request: 对于服务性要求回应迅速1 2 3 4 5 6 7 8 9 104.) Do you any suggestions on how we could improve our service and support?任何建议以有利于改进服务支持情况？∙Engineering 技术支持1.) Product performance meets customer specifications: 产品性能符合客户规定1 2 3 4 5 6 7 8 9 102.) Reliability meets your requirements: 产品可靠性符合客户要求1 2 3 4 5 6 7 8 9 103.) Product is easy to use: 产品容易使用1 2 3 4 5 6 7 8 9 104.) Product is easy to assemble at your facility: 产品容易组装1 2 3 4 5 6 7 8 9 105.) Offer appropriate technology: 技术配套1 2 3 4 5 6 7 8 9 106.) Do you any suggestions on how we could improve our engineering?任何建议以有利于改进技术支持情况？∙Sales and Customer Service 销售和客户服务1.) Quick Responsiveness: 信息回应迅速1 2 3 4 5 6 7 8 9 102.) Positive Attitude: 积极的态度1 2 3 4 5 6 7 8 9 103.) Competitive Pricing: 有竞争的价格1 2 3 4 5 6 7 8 9 104.) Clear Communication: 表达清楚1 2 3 4 5 6 7 8 9 105.) Detailed Explanations: 表述详细1 2 3 4 5 6 7 8 9 106.) Do you any suggestions on how we could improve our sales and customer service?任何建议以有利于改进销售和客户服务情况？Additional Comments: 其他建议If you have any suggestions on how we could better serve you in the future, please provide your remarks below(Attached another sheet is appreciated):如果您对改进我们将来工作有任何的建议，请列出：（如空白不够，欢迎使用附页）。
客户满意度调查(中英文对照)
Customer Name客户名称(盖章)：Contact Person联系人：
Date填表时间：Tel电话：
Fax传真：Email电邮：
序号
NO.
调查项目
Contents & Items
非常满意Very Good
10
满意
Satisfied
8
一般
7
销售部服务态度
Service attitude of our Sales Dept
8
对网站宣传的评价。
Our one line sales(web site)
9
对公司的沟通方式。
Present contact and touch
10
售后服务。
After Service
您是否对我公司产品、服务等还有其他具体建议：
Other suggestions:
客户满意度调查表
Customer Satisfaction Survey
感谢广大客户长期以来对我公司的支持，为进一步提高我公司的服务水平，提供更周到的服务，特作此
调查。望阁下详细填写此调查表，并寄（传）回我公司，谢谢您的支持！FAX：86-577-56854596/62526536
We appreciate your valued supports and cooperation all the times, in order to improve our services and quality further, we are now taking this investigation, and your reverent appraisements and suggestions will be the important references in our consideration, please fill with following table and return to us by fax or email when you are free,. Thanks in advance.
客户满意度调查表英文模版
Date:______ Company name： Contact person： Email NO.: Fax NO.：
Dear Sirs: Thanks for please complete consider degree email or fax as
Any complaints to XX﹕ Any advice to XX:
Department(client)﹕ Number: FOR-0096 Customer Satisfaction Survey Version : 1.1 Signature：
erstand more about your requirements and advice , service! Please full "√" in the blank that you to finish it within 3 days,kindly return to us by
Email address :
Fax No. :
Quite satisfied 10 9 Quite dissatisfied 2 1
Compared with other suppliers,your opinion:
Satisfied 8 7 Acceptable 6 5 Dissatisfied 4 3 NO. Item reason and advice
your unremitting support for our company !In order to let us understand more about your requirements and advice , this question form to help us improve ourselves and offer better service! Please full "√" in the blank that you of satisfaction ,of course you can give yourself advice and try to finish it within 3 days,kindly return to us by below , thank you in advance!
英文版客户满意度调查表
□Excellent □Very good □good □fair □poor □very poor□Disappointing
Our complaint handling system
□Excellent □Very good □good □fair □poor □very poor□Disappointing
□Daily □weekly □monthly □never
Total products that you purchase most frequently (Hold down "control" to select more than one product) *
□Jewellery packaging □Jewellery display □Watch packaging □humidor □gift box □others
□Excellent □Very good □good □fair □poor □very poor□Disappointing
Our reliability to call you back when we say we will
□Excellent □Very good □good □fair □poor □very poor□Disappointing
Comments/Suggestions :
Complaint :
Compliment :
YOU COMPANY NAME:
SIGNATURE:
DATE:
Helpfulness of the information provided
□Excellent □Very good □good □fair □poor □very poor □Disappointing
英文版顾客满意度调查表(英文版)
4、What about our sale policy?
□excellent□very good□good□poor□disappointed
Your comments or suggestion on this：
批注本地保存成功开通会员云端永久保存去开通
CustomerSatisfactionQuestionnaire
S/N：
Customer Name
Procurement Specifications
Contact
Contact Person
Dear Sirs:
Thanks for your long time supporting and concerning!In order to offer you better service and make our quality, shipment, and service best match your needs, we developed this blank, please fill in the blank with any of your comments or suggestions, we will listen to your opinions with an open mind, thanks for your cooperation!
□just so so
□not satisfied
Your comments or suggestion on this：
5、What do you think of our quality?
□excellent□very good□fair□poor□very poor
客户满意度调查表-英文版
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客户满意度调查表-英文版(总3页)
CustomerSatisfactionQuestionnaire
No.:___________
CompanyName
ADD.
Tel.Biblioteka Contact PersonDear Sir/Madam:
Thanks for your long time supporting and concerning! In order to offer you better service and make our quality, shipment, and service best match your needs, we developed this blank, please fill in the blank with any of your comments or suggestions, we will listen to your opinions with an open mind, thanks for your cooperation!
(4)What about our sale policy
□excellent□very good□good□poor□disappointed
Your comments or suggestion on this:______________________________
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①timeliness：□excellent，quick response to our feedback
□good，response within one day after we feedback
Customer?Satisfaction?Questionnaire
No.:___________
Company?Name
ADD.
Tel.
Contact Person
Dear Sir/Madam:
Thanks for your long time supporting and concerning! In order to offer you better service and make our quality, shipment, and service best match your needs, we developed this blank, please fill in the blank with any of your comments or suggestions, we will listen to your opinions with an open mind, thanks for your cooperation!
(4)Are you satisfied with our packing?
□very satisfied□just so so□not satisfied
Your comments or suggestion on this:___________________________
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(6)What do you think of our shipment：
□excellent, shipped earlier sometimes□always on time□delays sometime
Your other comments and suggestions:
Signature:_____________
□poor, comes too late
②dealing result：□excellent□fair□poor
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②sale service：□excellent□very good□fair□poor
③after-sale service：□very good□fair□poor
Your comments or suggestion on this:_____________________________
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(1)Compared with other suppliers, what do you think of our price?
□pretty low□low□almost same□high□higher
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(5)What do you think of our quality?
□excellent□very good□fair□poor□very poor
Your comments or suggestion on this:___________________________
2,Product Price
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(2)Which quality indicators do you pay more attention to?
1,Product Quality：
(1)Which do you value most when you purchase a good quality product?
□product itself□company reputation□company strength□company after-sale service
(3)Are you satisfied with our design?
□very satisfied□just so so□not satisfied
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Your comments or suggestion on this:____________________________
3、Service
(1)What do you thinks of our service?
①before sale service：□excellent□very good□fair□poor
(4)What about our sale policy?
□excellent□very good□good□poor□disappointed
Your comments or suggestion on this:______________________________
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Date:_______________
(2)Do you think our products are very popular in your market?
□very popular□fair□no
Your comments or suggestion on this:__________________________
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□designs□technics□stability□_______(others)
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(2)Compared with other suppliers, docost-effective?
□pretty high□high□almost same□lower than others□pretty lower than others
(3)Which do you think affects the market most?
□brand popularity□product quality□service□price□_________(others)
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