Part II 《旅馆实用英语口语》
酒店实用英语口语如何用英语订房办理入住修订稿
酒店实用英语口语如何用英语订房办理入住文档编制序号：[KKIDT-LLE0828-LLETD298-POI08]酒店实用英语口语，如何用英语订房、办理入住安格英语导读：外出旅游、商务出差都离不开“住”的问题。
在国内还好，要是到了外国，你能够用英语流利地完成订房、入住整个过程吗相信这对许多职场白领来说还是有些困难的，今天就和安格英语老师一起从酒店客房口语到各种酒店客房说法以及订房、办理入住需要用到的实用英语口语！在入住酒店的时候，我们首先需要与前台沟通订房适宜，以及办理入住等步骤。
在这个步骤中我们首先要学会的是如何选择房型：What kind/type of room do you like/prefer请问你要订哪种房间We have single rooms, double rooms and suites and deluxe suites and Presidential suites.我们旅馆里有单人间、双人间、套房、豪华套房及总统套房。
I want to reserve a single room with shower.我想预订一间有淋浴的单人房间。
Could I book a double room with bath我可以预订一间有浴缸的双人客房吗I'd like to make a reservation for a suite with both shower and bath.我想预订一个既带淋浴又带浴缸的套房。
I'd like a room with a view.我想要一个风景较好的房间。
I'd prefer a quiet room.我想要一个安静点的房间。
I'd like a room facing the sea/the mountains.我喜欢朝向大海/群山的房间。
在预定房间的时候，前台工作人员还会询问你关于逗留时间、早餐、叫醒服务及一些基本的个人信息，以下的句子是安格英语老师认为你必须听得懂，最好还能说得出来的句子：工作人员：What name is the reservation under您预订时用的名字是May I see your passport, please请出示你的护照。
BEC商务英语模拟情景口语：旅馆
BEC商务英语模拟情景口语：旅馆F: Hello, welcome to prise star hotel. How may I do for you?M: Hi, yes, I have a reservation. My secretary called and booked a room a couple of weeks ago, the reservation should be for a double bed, none smoking room.F: And what name of reservation made under?M: It should be under Steve Johnson.F: Mmm, let me see, it seems there is no Johnson listed for a room for tonight, is there any other name that you reservation list under?M: No, here is the confirmation number, would that help? It is 898007,I had the room booked with a visa cord card.F: Ah, yes, here it is, you have a standard double room, non smoking on the 3rd floor, I just need to see some identification and the credit card you booked the room with if you dont mind.M: Sure, here it is. Would it be possible to check out and pay the bill in the morning, also, what time is breakfast served?F: There is a continental breakfast buffet from 6:00am to 10:00am, its in the lobby.Also you can settle your bill in the morning, but we require a 20% deposit upfront, but I can just keep a record of your credit on file. Ok, Ive got you all set up if you could just sign here, and initial here, here is your room key, anything else I can do for you?M: Yes, could you call me a taxi please?1.商务英语的情景口语练习2.商务英语情景口语精选3.情景口语商务英语4.商务英语情景口语对话5.商务英语情景交际口语6.商务英语情景口语：还盘7.BEC商务英语实用口语8.商务英语BEC初级口语9.BEC商务英语情景对话：客户会议10.我们只招兼职的模拟商务英语情景口语。
[日常用语]旅馆实用英语口语
![[日常用语]旅馆实用英语口语](https://img.taocdn.com/s3/m/381618c2783e0912a2162ae0.png)
[日常用语]旅馆实用英语口语1.旅馆住宿篇（一）出外旅游时，旅馆便是我们的家，详细了解家中的每一项设备与使用方法，才能得到良好的住宿品质。
此外，在确认房间之前，不妨尽量向旅馆提出个人合理的要求，毕竟，一趟旅游成功与否，住宿的舒适感可是占一席之地的。
I'll arrive late, but please keep my reservation.我会晚一点到达，请保留所预订的房间。
Would you fill in this registration form?麻烦填写这张住宿登记表。
I made a reservation in Taipei.我在台北已预订房间。
Do you accept credit crads(traveler's checks)?这里可使用信用卡(旅行支票)吗?My name is Wang Ming-Ming.我的名字是王明明。
Could you keep my valuables?是否可代为保管贵重物品?I'd like a quiet room.我想要一间安静一点的房间。
Where is the dining room?餐厅在那儿?I'd like a room on the upper level.我想要楼上的房间。
What time does the dining room open?餐厅几点开始营业?I'd like a room with a nice view (a balcony). 我想要一间视野好(有阳台)的房间。
What time can I have breakfast?早餐几点开始供应?Is hot water available any time?随时都有热水供应吗?Is there a beauty salon(barber shop)?旅馆内有美容院(理发院)吗?May I see the room?我可以看一看房间吗?Can I have a card with the hotel's address?是否可给我一张有旅馆地址的名片?Do you have anything bigger (better/cheaper)? 是否还有更大的(更好的/更便宜的)房间?Can I get a ticket for the sight-seeing bus here? 是否可在此购买观光巴士券?I'll take this room.我要订这间房间。
酒店日常英语口语大全
酒店日常英语口语大全__________________________________________________________________ Part 1 Greetings问候1. Welcome to Shanxi World Trade Hotel . I’m..., what should I call you, please?欢迎光临山西国贸大饭店。
我是...，请问我该怎么称呼你呢？2. Good morning/afternoon/evening, Sir/Madam. What can I do for you?先生/女士，你好！请问我能为您做点什么？3. My name is ..., is there anything else I can do for you, just let me know.我叫...，如果需要我为您做些什么，请告诉我。
4.If you have any problems, please feel free to contact us .如果你有任何需要，请随时联系我们。
5.Have you make a reservation ?\Have you booked the room?\Are you the vip?请问有预订吗？\请问你是会员吗？6.What kind of room would you like ?请问您需要什么类型的房间。
7.Sorry ,I don’t quite understand .对不起，我不是很明白。
8.I’m afraid we’ve fully booked for that time .抱歉，我们那个时段已给订满了。
9.It’s the hot /peak/busy season ,you know ?这是酒店业的旺季。
10.Excuse me ,How do spell it ,please ?打扰一下，您能拼写一下您的名字吗？11.We can only keep your table /room till …我们能保留您的房间直到...12.Let me show you to your room ,this way please .让我带您到房间，这边请。
住酒店常用的英语口语
住酒店常用的英语口语住酒店常用的英语口语旅游、出差都可能需要入住酒店，下面是店铺整理的入住酒店常用的英语口语，欢迎阅读!●在饭店的服务台Is there a room available for tonight?今天晚上有空房间吗?No, all the rooms are booked for tonight.Do you have a room for tonight?I reserved a room for tonight.今晚我预定一个房间.Check in, please.请办入住手续.I'd like to check in.Take my baggage, please.请帮我拿一下行李.I'd like a key to room 809, please. 请给我809房间的钥匙.I'd like to leave my room key, pls.存钥匙Where is the dining room?餐厅在哪?What time does the dining room open? 餐厅几点开门?What time can I have breakfast?几点吃早饭?Where can I get some beer?我在哪可以买到啤酒?There's a liquor store across the street.Where can I buy some beer?Can you keep my valuables? 存贵重物品(我可以把贵重物品存这儿吗?)Yen to dollars, please. 日元换成美金I'd like to exchange yen to dollars, pls.Cash, please. 换成现金.I'd like to cash this, please.Would you cash this, please?Could you cash this, please?Could you cash this traveler's check for me? 您能把我的旅行支票换成现金吗?Would you cash these traveler's checks?复数Can you change these traveler's checks?Would you exchange this one hundred dollar bill with five twenties? 100换成5张20的Does anyone speak Japanese?有人会说日语吗?No, I'm afraid not.Are there any messages for me? 又给我的留言吗?Yes, Mr. Brown called.Check out, please.我办退房手续 /I'd like to check out.Here's my room key. 这是我房间的钥匙.I didn't make any phone calls. 我没用电话.Here's your bill. /Here's your check. 这是您的`账单.Could you call a taxi for me?能帮我叫一辆出租车吗?Call me a taxi, please.Hail a taxi, please.Taxi, please.Can you get me a taxi, please?下载文档。
酒店实用英语口语
酒店实用英语口语酒店实用英语口语包括：登记入住、房间服务、旅游观光服务、客房服务以及特殊服务等主要内容。
登记入住的相关口语：对话：A: Good morning. Welcome to our hotel.B：Good morning. I'd like to check in.A: OK. May I have your name, please?B：My name's Jeff Li.A: How many people are there?B：Just one.A: How long will you be staying with us?B：Three nights.房间服务的相关口语：对话：A: Would you like help with your luggage?B：No, thank you. I can manage.A: Do you need extra pillows or blankets?B：Yes, please. One pillow and one blanket.旅游观光服务的相关口语：对话：A: Can I help you with something?B：I need information about local attractions.A: What type of sightseeing do you want to do?B：I'm interested in visiting museums and historical sites. A: I can provide you with a list of nearby places that you could visit.。
宾馆英语口语50句
酒店管理服务用语1. Good morning/afternoon/evening, Sir/Madam. 早上/中午/晚上好，先生/小姐。
2.How do you do ? 您好3.Welcome to our hotel. 欢迎光临4.Reception, can I help you ? 这里是接待处，可以为您效劳吗？5.Have you a reservation ? 您预订过了吗？6.Could I have your name , please ? 先生，请问您尊姓大名？7.Excuse me , Sir , could you spell your name ? 对不起，请问您的名字怎么拼写？8.Just a moment , please .请稍等一下9.Here is your room key.给您房间钥匙10.Have a good time .祝您过得愉快11.You are welcome .不用谢12.After you , please .您先请13.It’s my pleasure .非常高兴为您服务14.Pardon?I beg your pardon ? 对不起，请再说一遍，好吗？15.I’m sorry about this . 我对此表示16.Sorry to keep you waiting .对不起，让您久等了。
17.I’m sorry , It’s my fault .很抱歉，那是我的过错18.I apologize for this .我为此道歉。
19.That’s all right .没关系20.Let’s forget it .忘了它吧。
21.Would you like a morning call ?您要叫醒服务吗？22.No problem , sir .没问题，先生。
23.Could you wait till tomorrow ? 等到明天好吗？24.May I help you with your luggage ?您的行李请让我来拿吧25.I am at your service .乐意为您效劳26.This way ,please .请这边走27.This is your room. Please go in .这是您的房间，请进。
酒店常用的英语口语最新3篇
酒店常用的英语口语最新3篇前台篇一1、I don't have a reservation.我没有预约。
2、Can I book a double room?我可以订一间双人间吗？3、Do you have any vacancies for tonight?今晚还有空房吗？4、I'd like to make a reservation for tomorrow.我要预定明天的房间。
5、Do you have a double room for tonight?今晚还有双人房吗？6、I'd like to reserve a room with a single bed.我想预定一间单人间。
7、I can let you have a room with a bath.我可以给你一间带浴室的房间。
8、I'd like a room with a view.我想要景观好的房间。
9、It has a wonderful view of the sea.在那里可以看到美丽的海景。
10、We will put you in a deluxe room at no extra charge.我们会给您一套豪华套房，不额外收费。
11、I'm atraid not, sir. We're booked solid right now.先生，抱歉没有房了，现在都客满了。
12、I'm sorry, but we're fully booked up.对不起，我们这里已经客满了。
13、How much is it per night?住一晚多少钱？14、What is the rate?住宿费用是多少？15、How much is a twin room?双人房要多少钱？16、Does it include tax and service charge?这个价格含税和服务费吗？17、When would you like to stay here?您什么时候来住？18、How long do you plan to stay here?您打算在这里住多久？19、Do you have less expensive rooms?有没有便宜一点的房间？20、Could you give me a discount if I stay for three nights?共3个晚有没有折扣？21、May I see the room, please?我可以先看看房间吗？22、I'll take the room.我要订这间。
酒店英语口语：酒店服务
酒店英语口语：酒店服务【篇一】Good afternoon，sir Welcome to the International Hotel 下午好，先生，欢迎光临国际大酒店。
How many pieces of luggage do you have？请问您一共有几件行李？I’ll show you to the Reception Desk This way，please 我带您到接待台，这边请。
I’ll put your suitcases by the post over there 我把您的行李放在那边的柱子那里。
A bellman will show you to your room when you have finished checking in 您办理完住点手续后,行李员将带您到您的房间。
Good evening，sir I’ll show you to your room You have two suitcases and one briefcase Is this correct？晚上好，先生。
我将带您到您的房间去。
您有两只箱子和一只手提箱，对吗？Is there anything breakable in your briefcase？您的手提箱里有易碎的东西吗？Please follow me，sir Your elevator is this way 请跟我来，您的电梯在这边。
Watch your step，sir And come this way，please 您走好，先生，请这边走。
This is your room，sir，after you，sir May I put yoursuitcases here？这是您的房间，先生。
您请进，我能够把您的箱子放在这吗？Here is your room key，sir Is this the correct number of bags？先生，这是您的房间钥匙，您的行李件数对吗？Over here is the switch for the bedside lamp，and this is the volume control for the TV and this is the channel selector 这是床头灯开关，这是电视音量开关，这是电视频道开关。
日常酒店英语交流口语
日常酒店英语交流口语Part 1: 酒店预订与入住1. Making a Hotel Reservation 酒店预订- Guest: Good morning/afternoon/evening. I want to make a reservation, please.- Receptionist: Of course, sir/ma'am. How many nights will you be staying with us?- Guest: I'll be staying for three nights, from [date] to [date].- Receptionist: Great. What type of room would you like?- Guest: I prefer a double room with a view, if available.- Receptionist: Certainly, I will check for availability. May I have your name, please?- Guest: My name is [name].- Receptionist: Thank you, Mr./Ms. [name]. Can I have your contact information, please?- Guest: Sure. My phone number is [phone number].- Receptionist: Perfect. Your reservation is confirmed. We look forward to welcoming you.2. Checking-In 入住- Guest: Good evening. I have a reservation under the name of [name].- Receptionist: Good evening, Mr./Ms. [name]. May I see your ID, please?- Guest: Certainly, here it is.- Receptionist: Thank you. Could you also provide a credit card for incidental charges?- Guest: Of course, here you go.- Receptionist: Thank you, Mr./Ms. [name]. Your room is on the [floor]. Here is your key card. Enjoy your stay!- Guest: Thank you very much.Part 2: 房间设施与服务3. Inquiring about Room Facilities 询问房间设施- Guest: Excuse me, does the room have a mini-bar?- Hotel Staff: Yes, all our rooms are equipped with a mini-bar.- Guest: Great. Is there also a safe in the room?- Hotel Staff: Certainly, every room has a safe for your valuables.4. Housekeeping Services 客房服务- Guest: Could you please send someone to clean my room?- Hotel Staff: Of course, sir/ma'am. We will send housekeeping right away.- Guest: Thank you.5. Room Service 房间服务- Guest: I would like to order room service, please.- Hotel Staff: Certainly, sir/ma'am. What would you like to order?- Guest: I would like a club sandwich and a bottle of water.- Hotel Staff: Noted. Your order will be delivered shortly.Part 3: 其他酒店交流口语6. Requesting Assistance 请求帮助- Guest: Excuse me, could you help me book a taxi to the airport?- Concierge: Certainly, sir/ma'am. What time would you like the taxi to arrive?- Guest: I need a taxi at 8:00 AM tomorrow, please.- Concierge: Understood. I will arrange it for you.7. Reporting an Issue 报告问题- Guest: There seems to be a problem with the air conditioning in my room. It's not cooling properly.- Hotel Staff: I apologize for the inconvenience, sir/ma'am. I will send someone to check it immediately.- Guest: Thank you for your prompt attention.8. Checking Out 退房- Guest: Good morning. I would like to check out, please.- Receptionist: Good morning, Mr./Ms. [name]. Could you please settle any outstanding charges?- Guest: Of course, here is my credit card.- Receptionist: Thank you. Your bill has been settled. We hope you had a pleasant stay.- Guest: Thank you. Goodbye.Part 4: 常用口语表达- Can I have some extra towels, please? 可以请给我一些额外的毛巾吗？- Is breakfast included in the room rate? 早餐包括在房价内吗？- What time is breakfast served? 早餐什么时候开始供应？- Could you recommend a good restaurant nearby? 能推荐附近有好的餐厅吗？- Is there a gym or fitness center in the hotel? 酒店内有健身房吗？- What time does the swimming pool open/close? 游泳池什么时间开放/关闭？- Can I have a late check-out? 我可以延迟退房吗？- How much is the cost for an extra bed? 加床的费用是多少？请注意，以上只是口语交流示例，具体情况还需根据实际接待场景和需求进行调整。
宾馆常用英语口语
宾馆常用英语口语1：1.id like to book a double room for tuesday ne_t week.下周二我想订一个双人房间。
2.whats the price difference两种房间的价格有什么不同3.a double room with a front view is 140 dollars per night， one with a rear view is 115 dollars per night.一间双人房朝阳面的每晚140美元，背阴面的每晚115美元。
4.i think ill take the one with a front view then.我想我还是要阳面的吧。
5.how long will you be staying您打算住多久6.well be leaving sunday morning.我们将在星期天上午离开。
7.and we look forward to seeing you ne_t tuesday.我们盼望下周二见到您。
8.id like to book a single room with bath from the after-noon of october 4 to the morning of october 10.我想订一个带洗澡间的单人房间，10月4日下午到10月10日上午用。
9.we do have a single room available for those dates.我们确实有一个单间，在这段时间可以用。
10.what is the rate， please请问房费多少11.the current rate is $ 50 per night.现行房费是50美元一天。
12.what services e with that这个价格包括哪些服务项目呢13.that sounds not bad at all. ill take it.听起来还不错。
关于宾馆英语口语对话精选
【导语】众所周知,很多国家的母语都是英语。
我们从⼩学就开始学习英语,然⽽作为⼀名⼤学⽣,我们的⼝语⽔平还是不太理想。
整理了关于宾馆英语⼝语对话，欢迎阅读!【篇⼀】关于宾馆英语⼝语对话精选 A Hello,this is QuaCheng hotel,is there anything I can help you,sir? 你好，这⾥是泉城⼤酒店，请问您需要什么服务 B Yes, I'd like to book a room. 我需要预订⼀间房 A Sure,we have different type of rooms,which would you like to choose? 我们酒店有不同类型的房间，您需要哪种房间呢? B I'm not very certain,could you give me a brief introduction,please? 我不是很确定，你能不能给我做⼀下简单的介绍? A Ok,our hotel provides standard single room and double room,accordingly,we also have special treatment for VIP. 好的，我们酒店提供标准单⼈间和标准双⼈间，除此之外还有对贵宾的特殊套房 B Thank you,I want to reserve a single room which is better located between 4th floor to 7 floor.Well,I need the personnel in your hotel to open the window and clean the room before I arrive there.Is that ok? 谢谢，我想预定⼀间单⼈标准间，是介于4楼到7楼之间的。
嗯，我需要你们的⼯作⼈员在我到达九点前打开窗户并打扫房间，可以吗? A Ok,sir,I already taken some notes about your requirements.Now let me check the room on my computer.Well,one standard single room in 6th floor and the number is 0603,need clean and open the window,anything else? 好的，先⽣，我已经记下了你的要求。
酒店常用的旅游英语口语
酒店常用的旅游英语口语
CanIreerveahotelroomhere我能预订一个房间吗
Idliketoreerveahotelroomfortonight.我想今天晚上预订一个房间。
Doyouhaveahotelguide你有酒店指南吗
Ithereahotelwhichcotunder50dollaranight这有一个低于每晚50
圆的酒店吗
Idliketotayatahotelnearthetation.我想住在火车站附近的酒店。
Idlikearoomwithbath我想要一间有浴室的房间。
Howmuchitheroomcharge这间房间收费多少
Howmuchiaingleroomwithabath带浴室的单人间收费多少
Idlikearoomwithahower.我想要一个可以冲凉的房间。
Idlikeatwinroom我想要一个双人间
Illtakethatroom我想要那间房
Idliketotayfor2night.我要住两晚
Howmuchiitpernight每晚多少钱
Doeitincludeta某andervicecharge这包括税和服务费吗
Ibreakfatincluded包括早餐吗
Doyouneedadepoit需要押金吗
Ithereadicountfortayingeveralday多住几天有折扣吗
Doyouknowanycheaperhotel你知道有便宜点的酒店吗Whereithehotel这个酒店在哪里
HowcanIgetthere我怎么到那里。
住酒店的交际英语口语
住酒店的交际英语口语1.住酒店的交际英语口语篇一Turned down service. May I come in?I'm sorry to disturb you, May I clean your room now?Well, I'm a bit tied up now.I'm on the phone.Shall I come back later, Sir?Can't you come back later?What time would you like me to come back?What time would be better for you?What time would be convinient for you?Sometime after supper would be fine.Could you wait another 30 minutes ,please?You can call the front desk when you want your room done.May I come in and check the housekeeper's work?May I vacuum your room now?May I tidy up your desk?May I move the things on your desk so that I can dust it?Sure , go ahead.Just leave the things as they are please.I prefer you don't move them.2.住酒店的交际英语口语篇二Good morning, sir. May I help you?Yes, I'd like to check out.Certainly sir. May I have your room key, please?Sure, here it is.Just a moment, please. I'll draw up your bill for you.Mr. Johnson, your bill totals US $520. How would you like to make the payment?By credit card. Do you accept Visa?Yes, Mr. Johnson.Here you are.Could you sign here, please?Thank you, Mr. Johnson. Here is your credit card and your receipt. Have a nice trip.3.住酒店的交际英语口语篇三(1)Just a moment, please. The cashier will have your bill ready ina moment.(2)I will calculate/draw up the bill for you.(3) Thank you for waiting, Mr. X, here is your bill. Would you like check?(4) Would you like a breakdown of the bill?(5)That's much more than I expected.(6)Shall I explain some items for you?(7) If you think there is any error in your bill, we can check it for you.(8)“L” stands for laundry, and “T” means telephone call charge.(9)I am afraid it is not enough to cover the amount/ can't cover t he amount.(10) How would you settle the bill/ make payment?4.住酒店的交际英语口语篇四In cash/ By credit card/ By travel's check.May I have an invoice?Certainly, sir. May I know the name of your company?Here's your change and receipt/invoice.I'll call the bellman to take your baggage down.Your bill will be paid by XX company./ XX company has arranged to pay your bill.Could you make out two separate bills for me?What charges does each bill cover, please?One bill covers the room rent and telephone rate. They are paid by our company.May I have your signature, please?Could you sign your name here, please?May I have two of your business cards, please?5.住酒店的交际英语口语篇五(1)I'd like to change these US dollars into RMB.(2)Could you fill out this form, please?(3)The exchange rate of US dollar to RMB is 100:823, that will give you RMB XX yuan.(4) Would you like it in small or large bills?(5) Please keep the receipt, you'll have to produce it when you wa nt to change your money back.(6) I'm afraid that we only offer one-way change.(7) We have a change limit of US$ XX between 9 p.m. and 8 a.m.(8) You may go to the Bank of China to change your money.(9) If we change large amounts, our cash supply runs out and we're unable to oblige our other guests.(10)We hope you can understand.(11) I'm sorry, but we are not allowed to accept personal checks.(12) I'm sorry, but we don't accept personal checks according to t he hotel policy.(13) I'm afraid this currency is not accepted in our hotel.(14) The figures and the words on the cheque do not agree.(15) The credit card limit set by the Visa Card is US$ 1500.。
酒店宾馆实用英语口语
酒店宾馆实用英语口语各位读友大家好，此文档由网络收集而来，欢迎您下载，谢谢1) Good morning ,sir .早上好，先生2) How do you do? 您好！3) Hello !您好！4) How is everything ?一切都好吗？5) How are you getting on these days?这几天过得怎么样？6) How are you ? 您的身体好吗？7) Glad to see you. 见到您很高兴。
8) Welcome to our hotel. 欢迎到我们的酒店来！9) It’s nice to meet you again, Mr. Johnson. 再次见到您太好了，约翰逊先生。
10) Good bye.再见！11) Good night.晚安12) Have a good rest.祝您休息好！13) See you later .以后见！14) Hope to see you again soon.希望不久再见到您！15) Have a good time.祝您过得愉快！16) We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快！17) Please don’t leave anything behind.请不要遗忘你的东西。
18) Mind your step!请走好！19) We wish you a pleasant journey.祝您旅途愉快！20) Have a nice trip!一路平安！21) All the best!万事如意。
22) Take care!多保重！23) Good luck!祝您好运！24) Thank you 谢谢您。
25) Thanks a lot.多谢。
26) Thank you for coming.谢谢您的光临。
27) Thank you for staying in our hotel.感谢您在我们饭店下榻。
宾馆客房服务英语口语对话
宾馆客房服务英语口语对话目录酒店部门名称NAME OF HOTEL’S DEPA RTMENTS (2)英语之交流用语 (4)欢迎、问候用语 (4)征询和指路用语 (5)餐饮服务业英语口语大全 (6)餐厅常用语 (6)饭店英语交流用语.销售用语 (9)宾馆客房服务英语口语对话 (12)酒店日常服务英语用语 (13)住宿篇 (15)生活篇 (16)酒店简明英语全集BASIC ENGLISH FOR HOTEL SERVICE (17) 酒店基础口语:得体的回答 (25)一些酒店服务中常用的回答用语 (25)酒店常用英语口语 (27)服务常用英语口语 (27)入住酒店常用英语口语 (28)酒店英语口语汇总 (32)酒店常用英语口语100句 (35)酒店总机英语口语 (41)总机电讯服务常用英语词汇 (42)酒店订房常用英语 (44)订房常用英语 (44)酒店预订房间英语情景对话 (45)客房预订MAKING A RESERV A TION. (46)酒店前台接待处常用英语 (50)前台常用英语 (50)常用口语(1) (58)常用口语(2) (61)酒店处理投诉常用英语 (65)酒店商务中心英语口语 (68)酒店部门名称Name of Hotel’s Departments Accounting Department 财务部Night Club 夜总会Lobby bar 大堂吧Music bar 音乐吧Beauty salon 美容中心Business centre 商务中心Cashier?s 收银处Chinese restaurant 中餐厅Coffee shop 咖啡厅Engineering department 工程部Food and beverage department 餐饮部Front office reception 前台办公室Housekeeping department 客房部Laundry 洗衣部Recreation department 娱乐部Reservation 订房部Room service 送餐部Security department 保安部Human resource department 人力资源部Training department 培训部Western restaurant 西餐厅Executive Office 行政办公室Public& Sales department 市场推广部Function room 宴会厅Conference room 会议室中心主楼分布：First floor: reception/front desk 接待处/前台Business centre 商务中心F/O cashier 前台收银The paradise sauna 丽池芬兰浴Ticket counter 票务处Mayfair café美华阁啡厅Lobby 大堂Lobby bar 大堂吧Music bar 音乐吧Second floor: the celebrity night club 君豪夜总会F&B Reservation desk 餐饮预定台Third floor: Chinese restaurant 中餐厅Ritzy palace 富丽宫Four floor: fitness centre 健康中心Indoor swimming pool 室外泳池Snooker room 桌球室The stylist/beauty saloon 美容美发中心Operator 总机RHKJC-CIT Betting centre Guangzhou香港赛马会-广州投注宝服务中心fifth floor Excutive office 行政办公室Public& Sales department 市场推广部F&B office 餐饮部办公室Sixth floor card room 牌艺室英语之交流用语欢迎、问候用语1、G ood morning(afternoon, evening), sir(madam)早上（下午、晚上）好，先生（夫人）。
宾馆英语口语100句
宾馆英语口语100句1、Good morning ，sir（madam）早上好，先生（小姐）2、Good afternoon ，ladies and gentlemen下午好，女士们，先生们。
3、Good evening ，miss Price晚上好，普莱丝小姐。
4、How are you today ，Mr Brown ？你今天好吗？布朗先生。
5、I’m quite well，thank you.我专门好，感谢你。
6、It’s good to see you again，sir（madam）.再次见到你真快乐，先生（小姐）7、Nice to meet you，sir.见到你真快乐，先生。
Titles（称呼）8、Are you Mrs.Best？你是贝丝特夫人吗？9、You must be professor Ford.你一定是福特教授。
10、May I know your name，sir（madam）？我能够明白你的名字吗？先生（小姐）。
11、Here’s a letter for you ，Dr white.怀特大夫，这儿有你的一封信。
12、You’re wanted on the phone，Captain Smith.史密斯船长，有你的。
13、Welcome to our hotel， miss Henry.欢迎来到我们酒店，享利小姐。
14、May I be of service to you，Mr Baker ？我能为你服务吗？贝克先生？15、Can I help you， Ms Blake？我能帮你吗？布雷克小姐？16、Would you take the seat ，young lady ？请坐，小姐，Offering Help 主动提出关心17、May I help you ？我能帮你吗？18、Can I help you？我能帮你吗？19、What can I do for you ？我能为你做什么？20、May I take your bag for you？我能够为你拿你的手提包吗？21、May I help you with your suitcase？我能帮你拿你的箱子吗？22、Would you like me to call a taxi for you ？你需要我为你叫一辆出租车吗？23、Thank you very much.专门感谢24、Thanks for the trouble .苦恼你了25、It’s very kind of you？你真是太好了26、No，thanks.不用了，感谢！Answers to Thanks对感谢语的应答27、You’re welcome.不用谢。
英语口语对话实用场景模拟
英语口语对话实用场景模拟日常生活中，我们经常会遇到各种各样的情境和场景，英语口语的应用也变得越来越重要。
在这篇文章中，我将模拟一些实用场景，用英语对话的方式来进行交流。
1. 餐厅订座A: Good evening, how may I assist you?B: Hi, I would like to make a reservation for tonight, please.A: Of course, what time would you prefer?B: Around 7:00 pm, if possible.A: Sure, may I have your name, please?B: It's Jennifer Smith.A: Thank you, Miss Smith. We'll see you tonight at 7:00.2. 走进咖啡店A: Hi, how can I help you today?B: Hello, I'd like a cappuccino, please.A: Sure, hot or iced?B: Hot, please.A: Would you like any flavor syrup in it?B: No, thank you. Just regular is fine.A: Alright, that'll be $3.50. Here's your cappuccino, enjoy!3. 商店购物A: Hi, welcome! Can I help you find something today?B: Yes, I'm looking for a dress to wear to a wedding.A: Certainly! Do you have any preferences in terms of color or style?B: I would prefer a pastel color, and something that's knee-length.A: Alright, let me show you some options.4. 在图书馆借书A: Excuse me, where can I find books on history?B: They are located on the second floor, in the non-fiction section.A: Thank you. And how long can I borrow the books for?B: You can borrow them for two weeks and renew them if needed.5. 在机场询问信息A: Excuse me, could you tell me where the baggage claim area is?B: Certainly, it's on the ground floor. Just follow the signs.A: Thank you. And do you know if my flight has been delayed?B: I can check that for you. May I have your flight number, please?A: It's AC1234, flying to Toronto.B: Please wait a moment... Yes, your flight has been delayed by 30 minutes.6. 在旅馆前台办理入住手续A: Good afternoon, how may I assist you?B: Hi, I have a reservation under the name John Smith.A: Thank you, Mr. Smith. Could you please provide a photo ID?B: Sure, here you go.A: Thank you. Here's your key card, and breakfast is served from 7:00 am to 10:00 am.7. 在医生诊所预约看病A: Good morning, how can I help you?B: Hello, I would like to make an appointment to see the doctor.A: Sure, may I have your name and your preferred date and time?B: My name is Emily Johnson, and I prefer Thursday at 2:30 pm, if possible.A: Okay, Ms. Johnson, your appointment is confirmed for Thursday at 2:30 pm.从这些实用场景的对话中，我们可以看到英语口语在日常生活中的广泛应用。
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Part II 《旅馆实用英语口语》
1.旅馆住宿篇（一）
出外旅游时，旅馆便是我们的家，详细了解家中的每一项设备与使用方法，才能得到良好的住宿品质。
此外，在确认房间前，不妨尽量向旅馆提出个人合理的要求，毕竟，一趟旅游成功与否，住宿的舒适感可是占一席之地的。
I'll arrive late, but please keep my reservation.
我会晚一点到达，请保留所预订的房间。
Would you fill in this registration form?
麻烦填写这张住宿登记表。
I made a reservation in Taipei.
我在台北已预订房间。
Do you accept credit crads(traveler's checks)?
这里可使用信用卡(旅行支票)吗?
My name is Wang Ming-Ming.
我的名字是王明明。
Could you keep my valuables?
是否可代为保管贵重物品?
I'd like a quiet room.
我想要一间安静一点的房间。
Where is the dining room?
餐厅在那儿?
I'd like a room on the upper level.
我想要楼上的房间。
What time does the dining room open?
餐厅几点开始营业?
I'd like a room with a nice view (a balcony).
我想要一间视野好(有阳台)的房间。
What time can I have breakfast?
早餐几点开始供应?
Is hot water available any time?
随时都有热水供应吗?
Is there a beauty salon(barber shop)?
旅馆内有美容院(理发院)吗?
May I see the room?
我可以看一看房间吗?
Can I have a card with the hotel's address?
是否可给我一张有旅馆地址的名片?
Do you have anything bigger (better/cheaper)? 是否还有更大的(更好的/更便宜的)房间? Can I get a ticket for the sight-seeing bus here? 是否可在此购买观光巴士券?
I'll take this room.
我要订这间房间。
Where is the nearest subway station?
最近的地铁站在那里?
2.旅馆住宿篇（二）
好不容易找到一家喜欢的旅馆，不妨好好利用旅馆内的服务。
除了既有硬件设施外，也可视自己需要向旅馆提出合理要求，使自己有段舒适的住宿时光。
When is check-out time?
何时需退房?
I'd like a wake-up call, please.
我想设定早晨的呼叫铃。
Could you bring my baggage down to the lobby tomorrow morning?
明早你是否能帮我将行李拿到大厅?
What time?
几点?
Sure. What time are you leaving?
当然。
你何时离开?
7 o'clock tomorrow morning.
明早7点。
At 8 o'clock.
8点。
The air-conditioner (T.V. set、light) doesn't work.
冷气(电视、灯)无法开启。
Then I'll go to your room at 7:50.
那么，我将在7点50分到你的房间。
There is no hot water.
房间内没有热水。
I have three pieces of baggage.
我总共有3件行李。
The hot water is not hot enough.
热水不够热。
Please leave them outside your room tomorrow morning.
明早，请将行李放在你的门口。
I'd like to check out. My bill, please.
我要退房。
请给我帐单。
This is room 316. I'd like a blanket, please.
这是316号房。
我想要一件毛毯。
I had a coke in the mini-bar.
我拿了一瓶小吧台中的可乐。
Please bring me a pot of coffee (boiled water).
请送给我一壶咖啡(热水)。
Can I pay by credit card?
是否能以信用卡付帐?
Please bring me some ice cubes and water.
请送给我一些冰块和水。
I enjoy my stay.
我住的很愉快。
3.旅馆生活篇
虽然是出外旅行，从衣物清洗到头发整理，日常生活的清洁一样也不会少。
若想要好好享受度假时光，不再理会这些琐事，不妨善加利用旅馆的美容与洗衣服务，轻轻松松做个光鲜游客。
我有些衣服需要送洗。
From 9 a.m. to 4 p.m.
从早上9点开始到下午4点为止。
I'd like these clothes cleaned (pressed).
这些衣服需要洗涤(熨平)。
Is there a beauty salon (barber shop) in this hotel?
旅馆中有美容院理发厅)吗?
Please put your laundry in the paper bag and write down the contents of the laundry on it. 请将你需要洗的衣服放在纸袋中，并将衣物内容写下来。
I'd like to make an appointment for 5 p.m. today.
我想要预约今天下午5点。
Will it be ready by tomorrow (the day after tomorrow)?
明天(后天)是否可洗好?
How would you like your hair?
你想要如何整理你的头发?
I need them tonight (tomorrow).
我今晚(明天)就要。
Haircut and shampoo (shave) , please.
请帮我剪头发和洗发(修胡须)。
I'd like to have my laundry by 9 o'clock tomorrow morning.
我明早9点以前需要这些清洗的衣物。
Shampoo and set, please.
This is not mine.
这件不是我的。
Please don't cut it too short.
请不要剪太短。
There's one piece missing.
有一件遗失了。
A little more off the back (sides/top).
后面(两边、头顶)请再剪一些。
From what time do you accept laundry tomorrow morning? 明早几时开始可以送洗衣物?
I don't need hair oil.
我不需要抹发油。