外贸常用邮件模板-完整流程

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外贸订单英语邮件全过程范文

外贸订单英语邮件全过程范文（1）开发信Hi Kelvin,Glad to hear that you're on the market for flashlight and other promotional items.This is C from *** Ltd in China. We specialized in flashlights and premiums for 10 years, with the customers of Coca-Cola, Craft, Pepsi, etc., and hope to find a way to cooperate with you!Please find the pictures with models and different packaging in attachment. An American guy purchased this model in BIG quantity last year. I would like to try now, if it's suitable for Europe.FREE SAMPLES can be sent on request. Call me, let's talk more!Thanks and best regards,C*** LtdTel: ***Fax: ***Mail: ***（2）价格谈判Hi Kelvin,Thank you so much for your kind mail!Sure, our models with top quality, and think all of them meet the quality level in your local market! If the price is not suitable in your price range, could you pls accept to do a little change The price will be reduced 3%. That is, EUR2.13/pc.Looking forward to your early reply. Thanks.Kind regards,xxxx（3）价格谈判的调整Dear Kelvin,Pls don't worry about the quality. Price is important, but quality counts for much more! Here is just a little change, the original length of the flashlight is 102mm, and now we just make it short, 89mm instead! And then, the total cost will be reduced 3% because of the material saved!All the luminosity and the body look the same! I think it's workable for both of us. Any commentsBest regards,（4）运费商议Hi Kelvin,Already checked the freight cost with forwarder, and was informed the air freight from Shanghai to Stockholm would be EUR2.9/kg. That is, EUR0.35/pc will be added on the basic price.Therefore, the C&F cost is EUR2.13+EUR0.35=EUR2.48/pc.Please confirm the above details, and I'll send you the proforma invoice.Looking forward to your reply!Thanks and best regards,（5）催Dear Kelvin,Sorry to trouble you again. Because the busy order season is coming, pls confirm the details soon.We need to arrange the mass production asap, to keep the delivery on time! Thanks.Kind regards,（6）价格再不满后的谈判Sorry Kelvin,Please consider more about the quality, would you like to evaluate the sample in advance And we can talk about price later. Okay（7）价格确定选择Dear kelvin,Thank you for your kind mail! But unfortunately, this price also unworkable for us.I sincerely hope to have business with you, pls realize our position. 2 suggestions as below:1) everything keep the same, EUR2.45/pc, C&F air Stockholm2) everything keep the same, EUR2.60/pc, with 3*AAA battery, C&F air StockholmComments, please. Thank you!Rgds,（8）成交催单下订金Dear Kelvin,Great! My boss finally confirmed your target price. You're a so good negotiator!!! Please find our PI in attachment, and sign by return today. Also pls arrange the wire transfer of 30% deposit soon!Thank you!Kind regards,（9）跟踪确认范文1：Hi Kelvin,No news from you for one week Any problemsKind regards,范文2：Dear Kelvin,Any update I phoned your office yesterday, but nobody answered.What's up now We need your urgent confirmation to arrange the mass production.By the way, did you already arrange the wiretransfer of 30% deposit Pls send me the bank receipt. Thank you!Best regards,（10）完成任务。

（完整版）外贸英文邮件范文（免费版）

（完整版）外贸英文邮件范文（免费版）外贸业务全套英文邮件第一步1. 向顾客推销商品Dear Sir: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价Dear Sir: Jun.1, 2001We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business.We look forward to hearing from you soon..Truly3. 迅速提供报价Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understandwhy we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.交易的契机4. 如何讨价还价Dear Sir: June 8, 2001We have received your price lists and have studied it carefully. However, the pricelevel in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from youYours truly5-1 同意进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideasof prices. You should note that the recent advances in raw materials have affected the costof this product unfavorably. However, for your order we have kept our prices down.Sincerely5-2 拒绝进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offeredfor a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hopeyou will reconsider the offer.Truly6. 正式提出订单Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right ofrefusal of delivery and/or cancellation of the order after this date.Truly7. 确认订单Dear Sir: June 20, 2001Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.Sincerely8. 请求开立信用证Gentlemen: June 18, 2001Thank you for your order No. 599. In order to execute it, please open an irrevocable L/Cfor the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20.Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9. 通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by faxwhen the order has been executed.Sincerely10. 请求信用证延期Dear Sir：Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will beexpire before shipment. Therefore, please explain our situation to your customers and securetheir consent to extend the L/C to Sept.30.Sincerely11. 同意更改信用证Gentlemen: Sept. 5, 2001We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.Sincerely通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Pleaseadvise us by faxwhen the order has been executed.Sincerely回复客户投诉的信函范文客户投诉我们的同事工作效率和理解能力低下：Michael:I appreciate if u get involve with Jane，she is not following po's instructions and get back to us in the same subject with difference. Last week was Vet certificates，then Billof ladings explanations，now is packaging when we are attaching all e-mail's for you andher reference which is been discussed to be use on 3 months. We want to continue and trustin oiur relationship but it's issues which has to be stop.I will appreciate if you come back to us with a determination for the future.Thanks，第一次草拟的回复如下(没发给客人)：1 Re. the balance of packagingIt’s our fault that we did not explain well and cause the confusion.When we advised 3 months in the early email，we meant to ship these packaging in 3 months，and when we talked about 1 month，we meant to receive your order for thesepackaging in 1 month，but the ship date can be Nov.Pls advise if you will be able to place the order in 1 month or you need more time. Wewill also improve and take care in future communication. Thank you.2 Re. The communication efficiencyWe review the emails of these days. For the email back and forth，we think the most important reason is because we do not know well about your company internal organization and each person’s work scope，so sometimes we do not address the right person to clarify our questions，and the message we received from different people is not consistent. We got this problem when we got back to you for Vet and BL.Pls advise your company internal organization’s function，and we can contact the rightperson in future communication. Thank you.Apology again for any inconvenience. We will take care and improve our communication in future.修改以后，最终发给客人的版本：1 Re. the balance of packagingSori for inconsistent info we provided and confuse you.When we advised 3 months in the early email，we meant to ship these packaging in 3 months，and when we talked about 1 month，we meant to receive your order for thesepackaging in 1 month，but the ship date can be Nov or later.Pls advise if you will be able to place the order in 1 month? We will provide consistent info and prevent confusion in future. Thank you.2 Re: The communication efficiencyWe did notice it take too many back and forth communication on B/L & Vet，it sounds to me that our people don’t know well about your internal organization，we address question to improper people which come back inaccurate info and bring confusion to us，this createlots of unnecessary back and forth communication & make both parties loss efficiency.In order to improve communication efficiency，could you pls advise who we shouldaddress for below area;1. PO placement，PI (We notice both Mislay and Angela place Pos.)2. Any question related to PO3. logistic & Customs clearance，including import permit，Shipping document / VetDocument，etc.4. New product development5. Packaging & artwork approval6. Production sample approval7. Accounting (We suppose we should contact Michael Reid，pls double cfm)Again，apology for inconvenience. We will improve communication efficiency in future.外贸函电范文汇总外贸函电书写基本原则一、Courtesy 礼貌语言要有礼且谦虚，及时地回信也是礼貌的表现。

外贸常用邮件模板10封

邮件十步法：1.介绍产品，针对客户的问题针对性回答DearThis is *业务员名* from Shanghai Sunland, We have obtained your address from the inquiry on and are writing you for the establishment of business relations.Pleasure to receive your inquiries.Then we enclosed a copy of our latest product posters covering the parameter and information you need at present. These products have received the best feedback in your market in the last two years. The price is around 0.5-2 dollars per piece and hope some of these items will help you.At last if you have any other aspects that want to know, please feel free to contact me.Looking forward to having cooperation with you.Best wishes!**业务员**2.推给客户2款当地热销品DearWe write to introduce ourselves which other customers and products of fitting your market, our company, testing video and others. Then separate emails will be provide to you and your team.There are our other 2 styles to meet your market or customers as follow:1)Disposable protective suit with blue tapeMaterial: SF(Spunbond Filmed)63gsmSuggest Size:L XL 2XLStandard:type 4 5 6 CatⅢBox spec.:1pc/Polybag 51*34*51cm 50pcs/box 12.5kgs/box2)Disposable isolation gownMaterial: PP+PE 45gsmSuggest Size:L XL 2XLStandard:level 1Box spec.:1pc/Polybag, 51*33*56cm 100pcs/ctn 11kgs/boxAttach could be found more details for them. Or you have other questions, just tell me. Many thanks.Have a nice day!Best wishes!Albert3.介绍公司详情（PPT）DearPlease allow me to introduce our company to you.We specialize in the service, production, After-sale of PPE products around 15 years since than 2005, which have enjoyed great popularity in world market.In addition, You could find the customer’s evaluation on attachment for reference.And the company presentation have been enclosed, please note that. If any interest in deal with us in PPE product, please don’t hesitate to inform us of your requirement. Thanks.Kindly your immediate reply would be highly appreciated!Yours faithfully,Albert4.我们自己做的测评视频DearIn order to show you our quality, we took a testing video to compare with other company. Please find the test video(video name) on attachment.In the other hand, if you want to gain more test videos, please feel free to let me know.Looking forward to your prompt reply.Best wishes!Albert5.产品特点，产品交期、质量问题说明，解决客户后顾之忧DearWe could also cooperate with you If you want to custom your brand. Seem like the bag, product, and box, all of them can cash out your brandAs for the delivery date that the general customers are concerned, due to the impact of the epidemic situation, we couldn’t guarantee that there will be no problem such as shipment date and others. But we can guarantee that at any time when you need our cooperation, the wholeheartedly service will be provided for you.Although when there is a loss of the actual goods, we will help you make up for the reshipment in the first time, and then deal with the cause of the relevant situation with the shipping company.We don't need you to find out the reason for any quality problem. We will reissue the goods as soon as possible to make up for your loss. Then you will help us find the cause, and we will have the corresponding treatment.Have a nice day!Best regards,Albert6.针对我们产品对该客户市场做市场分析DearThere are some news for you that hope to help you.As our known from your country American market, Christmas is coming soon must lead to increased turnover. The covid-19 may have another upward fluctuation. Market demand is also speculated to show a trend of sustained growth.Besides, the feedback from many of our American customers is very great. (如果有客户案例可以放在这里)In a word, you can’t worry that goods will be unsalable.Also if you have other viewpoint, welcome to discuss with me.Have a nice day!Best regards,Albert7.工厂的认证报告DearPlease find our certification and test report on attached. It's worth noting that we also support factory inspection.8.整个公司产品目录推荐，图片，样册等。

外贸常用邮件模板-完整流程

一笔外贸订单的顺利成交和完成需要经过非常多的细节沟通，包括从最初给潜在客户发送开发信或回复询盘，到最终客户收到货物后的售后跟进和维护。

整个外贸业务流程中的每一个细节都需要外贸业务人员能够准确、及时的和国外客户进行有效沟通，只有这样才能确保每一笔外贸订单的高质量交付以及后续客户的持续返单。

以下是30个外贸业务员常用邮件模板-完整流程：你可以根据自己的行业、公司、产品情况以及自身的经验判断进行调整和完善，做出一套适用于自己的邮件模板，从而让你在以后每一次与客户进行邮件沟通的时候都能够高效省时，最大程度上提升你的客户开发跟进工作的整体效率和效果。

外贸开发信（1）Dear John Smith,This is Lily Lee from [ABC Company]. We're a company that specializes in [choose either your primary vertical or a vertical you have experience in] to [insert a typical challenge you help clients face].I'm wondering if you might be open to an initial conversation to gauge a fit?We've worked with companies like [insert 2-3 clients here relative to the vertical] to [insert a typical client goal].If you have a minute or two to learn more about us, you can visit our XXX here at [site-link]. If I don't hear from you, I will reach out to you via phone later in the week.Thank you.Best regards,Lily Lee外贸开发信（2）I hope this email finds you well!I wanted to reach out because [explain how you got their contact information and how you relate to them: talked to a colleague on linkedin, saw your company online, etc.].Our company has a new [Product or Service] that will help your company [One sentence pitch of benefits]. We do this by:Benefit/feature 1Benefit/feature 2Benefit/feature 3Let's explore how our [name of your product] can specifically help your business. Are you available for a quick call [time and date]?Best regards,Lily Lee外贸开发信（3）Dear John Smith,We are the main manufacturer of A product, B product and some other related product here in China, our product have been exported to [Country name] market for many years. For more details about our company and our products, please kindly take a visit to our XXX at.For your reference, I have attached our product catalogue here in this mail, please kindly take a view of it.In case you have any interest or inquiry, please feel free to let us know.Sincerely,Lily Lee外贸开发信（4）Dear John Smith,My name is [your name] and I head up business development efforts with [your company name].I am taking an educated stab in the dark here, however based on your online profile, you appear to be an appropriate person to connect with ... or might at least point me in the right direction.I’d like to speak with someone in your company who is responsible for handling something that's relevant to my product.If that’s you, are you open to a 15 minute call on [time and date] to discuss ways that our produ ct can specifically help your business? If not you, can you please put me in touch with the right person?I appreciate the help!Best regards,Lily Lee客户跟进邮件（1）Dear John Smith,Quickly following up on my email from yesterday. I tried to call you, but was unable to connect. Hoping to set up a call to introduce my company, [ABC Company]. Do you have 10 minutes anytime early next week that would work?While I have you, I thought you might find some interest in our cooperation with [client name]. We helped them [achieve goal] resulting in [ideally you have a % to use here, but any meaningful result will suffice]. You can read the whole story here: [Provide case study link.]As a reminder, we're a [Outline the main business] company, expert (or specializing) in the [Describe more spcifically] category. We've worked with [name 2-3 clients] in your country, and help many others to [achieve goal].Lily Lee客户跟进邮件（2）Dear John Smith,As I've gotten to know your company better, I've come to believe that our company aligns well with both your company's immediate needs and ultimate goals.We can offer [product or service] that will allow you to [solve specific problems they're facing]. We use different tactics than our competitors, including [differentiators from other companies in your space].We've consistently been recognized for our exceptional product quality and service, like [specific accomplishments you can reference]. We were able to help one of our customers [reference a specific, relevant customer story].Given how well our [product or service] suits your needs, I think we could do some great work together.[Engaging question to wrap things up]?Best regards,Lily Lee客户跟进邮件（3）Dear John Smith,Hope you had a good weekend (been well, etc.).Not sure if you've been really slammed or you've decided to hold off for now, but I wanted to see if you might have any feedback on our proposal?I also thought you might have some interest in a recent post on [a post specific to the prospect's category, or if you don't have one, a category-specific, third-party article]. You can read it here: [link].Look forward to hearing from you.Best regards,Lily Lee客户跟进邮件（4）Dear John Smith,I've tried to reach out a few times now without a reply. Usually when this happens, it means my offer is not a priority right now. Is it safe for me to assume that's the case here?If it is, I won't bother you anymore. If you'd rather I follow up in a month or two when you have more bandwidth, I'm happy to do that as well.Thanks for your time.Best regards,Lily Lee询盘回复（产品信息较为明确）Dear John Smith,Thanks for your below inquiry.This is Lily Lee, the sales manager of ABC Company. [Product name] is our main product, and our productAs per your request, we'd like to give you our quotation for the [Product name] as below. I am also attaching the formal Quotation List with more details in this mail, please kindly take a view of the attached file.[Quotation]Looking forward to hearing from you soon.Sincerely,Lily Lee询盘回复（产品信息不太明确）Dear John Smith,Thanks for your below inquiry.We are a professional manufacturer of [Product name] here in China, our product have been exported to [Country name] market for many years. For more details, please take a visit to our XXX.In order to give you our offer precisely, could you please let us know the below information:1. Which product do you need?2. What is your quantity demand?3. Do you have any specific requirement about the product?4. Do you need us to give you the quotation with freight charge? If yes,please let us know the name of your destination port.Looking forward to hearing from you soon.询盘回复（要求提供产品目录）Dear John Smith,Thank you for your interest in our [Product name].We are excited to hear from you. In response to your enquiry, please find attached to this email our product catalogue.We hope the information provided in it answers your query. However, please do not hesitate to contact us for further clarification if need be.We look forward to your patronage.Best regards,Lily Lee报价跟进邮件（1）Dear John,In order to enable you have a better understanding about our product, I have attached some pictures of our product here in this mail, please kindly take a view of it.Please note that the pictures attached here are for your reference only, we will make the production strictly according to your specific requirement.Looking forward to hearing from you.Sincerely,报价跟进邮件（2）Dear John,For your further reference, I am attaching the Specification Date Sheet of our [Product name] here in this mail, please take a view of the attached file.Hope these information will be helpful for you.Sincerely,Lily客户下单前讨价还价的回复（不能降价）Dear John,Thanks for your email.You know, except for giving you our lowest possible price, we need to use the best material to guarantee the quality of the product, we are a company focusing on long term cooperation instead of doing one time business, we need to give you and your client the best quality product with the best material. The price we quoted for you are already our bottom price, we can’t compromise on the the quality of material, and we are unable to reduce the price now.But, if you can increase the quantity to one 40′HQ, the unit logistic cost will be lower, and we will be able to give you 1% discount. Enclosed please find the PI for both one 20′GP and one 40′HQ. Please compare the difference and let us know your decision.By the way, because of the Chinese New Year holiday, our factory will stop working from 8th Feb –5th March. If your deposit could be made within this week, we will do our best to make the delivery before our new year holiday, although it is quite a difficult job. If you are going to place the order later on, most probably the shipment could only be made when we get back to work from the new year holiday, that will be in the middle of March.Sincerely,Lily客户下单前讨价还价的回复（适当降价）Dear John,Thanks for your fast reply.We do appreciate your efforts on this tender, we hope you can win it and we will spare no efforts to assist you to win this tender.You know, except for giving you our lowest possible price to win this order, we need to use the best material to guarantee the quality of the product. We are a company focusing on long term cooperation instead of doing one time business, we need to give you and your client the best quality product with the best material. Therefore, we can’t compromise on the material, and it will be very difficult for us to reduce the price.But considering this is a tender and in order to start our cooperation from now on, we’d like to give you our “cost price” and leave no profit m argin in our side to assist you win this tender. Attached please find our rock bottom quotation with “cost price”:We hope our efforts could help you win this tender, and hope to hear from you soon!Sincerely,Lily客户确认订单让发形式发票Dear John,Thanks for your order.By the way, do you need us to book the shipment for you? If yes, please kindly let me know the name of your destination port, we will check the freight cost for you.Looking forward to hearing from you soon!Sincerely,Lily客户收到形式发票说会安排支付定金，同时让报海运费Dear John,Thanks a lot for your efficient work.If possible, please kindly send us the bank slip once the deposit is made, so that we will be able to track the payment with our bank.As for the freight cost from China port to Hamburg, I will check it for you tomorrow morning immediately when we get back to office, because it is evening now here in China.Have a good day!Sincerely,Lily几天过后仍未收到客户订金，和客户沟通情况并报海运费Dear John,How are you today?We have checked the freight cost with our shipping agent this morning, currently the freight cost from China port to Hamburg is USD1,200/20′GPLooking forward to hearing from you soon.Sincerely,Lily客户说定金已付，并发来付款水单（凭证）Dear John,Thanks a lot for sending us the bank slip, we will check with our bank and let you know immediately once we receive it.Have a nice day!Sincerely,Lily通知预付款（定金）已收到，并询问相关装运信息Dear John,How are you today!Deposit received, thanks. We are arranging the production now, and will keep you updated about the progress.By the way, please let us know the below information for arranging the shipment later on.2.We will send Commercial Invoice, Packing List and B/L to you, what other documents do you need us to provide?3.Please let us know your receipt address for the shipping documents.Looking forward to hearing from you soon.Sincerely,Lily距离发货前两周告知客户预计发货时间，同时通知客户支付余款Dear John,Your order is expected to be ready for shipment around 20th Oct.Please kindly check and make the balance payment with the below details:Total $39,860.00Paid $3,200Balance $36,660.00Looking forward to hearing from you soon.Sincerely,Lily订舱后反馈订舱情况，告知客户预计装柜日期和ETD（预计开船日期）Dear John,I will send you the loading photos after the loading in factory, and will keep you updated about the shipment.Sincerely,Lily装柜当天发装柜照片给客户Dear John,The goods have been loaded into container today in our factory. Attached please find the loading photos.I will send you the shipping documents in my next mail.Sincerely,Lily装柜当天发议付单付草本给客户，并让其确认内容Dear John,Enclosed please find the draft copy of the shipping documents, please check and let me know if they are ok.Waiting for your information.Sincerely,LilyDear John,Due to the bad weather in the seaport, the shipment of [Invoice number] has been postponed to 19th July by the shipping company.Please kindly note this, and we will keep you updated about the shipment.Sincerely,Lily开船当天告知客户实际开船日期和预计到达日期（ETA)，以及清关单据预计寄送日期Dear John,The shipment has been made on 28th October, and the ETA is 25th November.We are working on the shipping documents now, and they are expected to be sent to you on 2nd November.Sincerely,Lily清关文件寄出后告知客户快递单号和跟踪链接Dear John,The shipping documents has been sent to you by DHL today.You can track it with the waybill number [12345678] at [Link:]Lily网上跟踪单据是否签收，并和客户确认Dear John,Today I have tracked the shipping documents on DHL XXX and found that they have been signed by “Donald Trump”. Have you receive it?In case you have any questions, please let me know.Sincerely,Lily货物到港前一周，告知客户货物预计到港时间，提醒客户安排清关提货Dear John,How are you?The shipment are expected to arrive Hamburg port on 28th November(next monday), please kindly pay attention to its arrival and arrange the custom clearance.In case you have any questions, please feel free to let me know.Sincerely,Lily货物到港两周后，询问客户是否提到货，货物有无问题Have you received the goods?If you have any questions or problem with this shipment, please feel free to let us know.Sincerely,Lily上述模板仅供参考，具体应用在自己的工作中，还应该根据实际情况做对应调整，终极目的是帮助自己建立工作流程标准化作业。

外贸邮件范文带中文范本外贸商务邮件范文常用语

外贸邮件范文带中文范本外贸商务邮件范文常用语尊敬的客户：您好！非常感谢您对我们公司的关注和支持。

为了更好地开展国际贸易业务，我们特意整理了一份外贸邮件范文，以供参考。

希望对您的工作有所帮助。

一、询价信尊敬的先生/女士：我司是一家专业从事xxxx产品的生产和销售的公司。

我们非常有兴趣与贵公司合作，并希望能够获得以下产品的最新报价：- 产品1- 产品2- 产品3请提供详细的产品信息和报价，包括价格、最小订购量、交货期、付款方式等。

如果可能，请附上产品目录或样品以供参考。

我们期待着与贵公司建立长期的合作关系。

如果有任何疑问或需要进一步了解的信息，请随时与我们联系。

再次感谢您对我们的关注！此致【您的姓名】二、报价回复尊敬的【客户姓名】：感谢您对我公司产品的关注，并对我公司提供的报价表示感兴趣。

我司能够提供以下产品的报价：- 产品1：XXX USD/台- 产品2：XXX USD/个- 产品3：XXX USD/千克请注意，以上报价为FOB上海价格，并根据您的需求提供。

具体的价格和交货期可以根据您的订单数量和交货地点进行进一步商议。

为了方便您更好地了解我们的产品，我司将样品寄给了您。

样品详情请参考附件。

如果您对报价或样品有任何疑问或需要进一步了解的信息，请随时与我们联系。

我们期待与贵公司的合作，谢谢！此致【您的姓名】三、订单确认【客户名称】：感谢您选择我司作为贵公司的合作伙伴，并提交了下列订单：订单编号：【订单编号】产品名称：【产品名称】数量：【数量】单价：【单价】交货期：【交货期】交货地点：【交货地点】请您确认以上订单信息的准确性。

如果有任何更改或补充，请及时与我们联系。

一旦得到您的确认，我们将尽快进行生产和安排交货。

谢谢！此致【您的姓名】四、交货通知【客户名称】：感谢您对我司的支持与合作！我们非常高兴地通知您，您的订单已经生产完成，并准备好进行交货。

以下是交货的细节信息：订单编号：【订单编号】产品名称：【产品名称】数量：【数量】交货日期：【交货日期】交货地点：【交货地点】交货方式：【交货方式】请您确保在交货日期前提供付款，并确保交货地点的准备工作，以便我们能够顺利地完成交货。

外贸跟单邮件范文

外贸跟单邮件范文一、订单确认后的跟进邮件（初次跟进生产进度）主题：Regarding your order [订单号] Production update。

Dear [客户名字],Hope this email finds you well! I just wanted to give you a quick heads up on the progress of your order [订单号].Our production team is like a well oiled machine, and they've already started working on your order. Right now, they're gathering all the materials, which is a bit like a chef collecting all the ingredients before cooking up a delicious meal.We expect to complete the production process within [X] days. But don't worry, if there are any hiccups along the way, I'll be the first to let you know.In the meantime, if you have any questions or special requests, just shoot me an email or give me a call. I'm here to make sure everything goes smoothly for you.Best regards,[你的名字][你的公司名称]二、货物即将完成生产，通知客户安排运输相关事宜。

外贸邮件模板

外贸邮件模板
尊敬的先生/女士，。

我是来自中国的XXX公司的XXX（您的姓名）。

我们是一家专业从事XXX 产品出口的公司，我们已经在国际市场上有多年的经验，能够为您提供高质量的产品和优质的服务。

我们很高兴能有机会与贵公司建立业务联系，我们相信我们的产品能够满足您的需求并为您的业务带来更多的成功。

我们的产品质量得到了国际认证，我们有专业的生产团队和严格的质量控制体系，确保每一件产品都能够达到国际标准。

我们深知在国际贸易中的重要性，我们能够提供多种灵活的交易方式，包括FOB、CIF等，以满足您的不同需求。

我们也能够为您提供定制化的服务，根据您的要求来生产产品，以确保产品能够完全符合您的市场需求。

我们非常重视与客户的沟通，我们有专业的销售团队，能够及时回复您的邮件并为您解决问题。

我们也能够提供多种语言的服务，以便更好地与您沟通。

我们期待能够与贵公司建立长期稳定的合作关系，我们相信我们的产品和服务能够为您的业务带来更多的成功。

如果贵公司对我们的产品感兴趣，我们非常愿意提供更多的详细信息和报价单，以便贵公司更好地了解我们的产品和服务。

再次感谢贵公司对我们的关注，期待能够与贵公司建立业务联系。

如果有任何问题或需要进一步了解，欢迎随时与我们联系。

祝好！
XXX（您的姓名）。

XXX公司。

日期，XXXX年XX月XX日。

外贸常用邮件模板

1．付款提示Payment reminderDear (Buyer ID),Congratulations!Thank you for your purchasing.It brought to our attention that your payment hasn't been received yet. As a friendly reminder, your instant payment is very important. The earlier you make the payment, the sooner you will get the item. Please double check the following payment information:Item details:Item code:order number:order amount:Your total is:$______ for item$______ Sales discounts (-)$______ shipping cost$______ = Total(此处请根据您订单的实际情况加以修改)Please make the payment at your soonest convenience. If you've encountered any payment problems along the way, feel free to contact us at any time. We committed to your DHgate experience and satisfaction.Cheers.Seller ID--------------------------------------------------------------------------------------------------------------------------------------------------------------Dear valued buyers,Thank you for purchasing our item.You will receive a DHgate automatic checkout email separately for payment instruction. In case you haven't receiveThe total of your item would be : Item $___ + Shipping $___ = Total $___Please make your payment and make sure your shipping information is confirmed and up-to-date. Once we receive your payment, item will be shipped as soon as possible.If you have any further question, please feel free to contact us by messagesThank you and have a great day.Seller ID2. 感谢迅速付款模版Appreciate Prompt Payment Template当买家使用PayPal或其他方式完成付款后，PayPal等，会自动向付款方发送付款通知。

电子邮件外贸函件基本格式[推荐5篇]

电子邮件外贸函件基本格式[推荐5篇]第一篇：电子邮件外贸函件基本格式外贸信函的基本格式1、基本信函里我们介绍一种商务信函中最通用的格式－齐头式。

主要特征就是每行均从左边顶格写，常常采用开放式的标点方式，即除了信文部分，其它部分在必要时才使用标点。

信中各段落之间均空一行。

1，信头 The heading信头就是指书信中发信人的地址和发信的日期等。

通常情况下，公司都会专门印制带有信头的信笺纸，包括发信人的姓名，地址，电话，传真等。

当我们撰写传统信件时，直接使用这种信笺纸就可以。

2，编号（写信人的名字缩写）和日期 The sender name and the date 这部分内容是为了方便今后查询信件用的。

3，封内地址The inside address 这里就是指收信人的姓名和地址，一般写在信笺的左上方。

收信人名称地址的格式和信头的格式相同，但必须把收信人的姓名一并写出。

另外，如果不是完全公事化的书信往来，或者已经从公事的关系渐渐发展成为带有私人性质的友好信件往来，由于称呼这一栏的内容已经说明了收信人的身份，所以可以不必填写封内地址。

4，事由 The subject heading 事由也就是我们通常说的主题，可以直接写明信件的重点，让人不必读完全信才了解到信的内容。

所以事由要写得简明扼要。

5，称呼 The salutation 指对收信人的一种称呼。

较常使用的有Dear Sirs, Dear Madam, Dear Mr.XX,。

称呼后面的标点，一般使用逗号。

称呼里的第一个字母要大写。

6，开头语 The open sentences 开头语没有统一的格式，但习惯上先用客套的语句把收到对方来信的日期，主题及简单内容加以综合叙述，使对方一目了然这是答复哪一封去信的。

如果是第一次通信，也可以利用开头语作必要的自我介绍，并表明目的要求。

开头语一般与正文分开，自成一节，要求简单明了。

7，正文 The body of the letter 信的主体。

外贸英语邮件模板

超实用跟进客户英文邮件模板，外贸人必备！1、询问客户对报价的看法Dear xxx,Hope everything goes well with you！Have you kindly checked my offer? Hope they are workable for your market! It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you and your company.Best regards.2、重新发送报价Hello, xxx,Wish you have a nice day!May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us.Waiting for your favorable reply soon!Best wishes.3、利用报价的有效期给客户一点压力Hello, xxx,Hope everything goes well! It’s Judy.We are in receipt of your inquiry dated on xxx and quote you as follow: XXXXXXX . Pls kindly check whether the price is workable? Because the price will be invalid on xxxx.Wish we will promote business.Best regards.4、追问客户的评价和反馈Dear xxx,How are you recently?Several days no news from you have you got my enquiry for xxxx? Fully understand that you are too busy to reply us. But we are still await for your comments. We need your feedback to go ahead. Thank you in advance. Many thanks and best regards.5、了解报价反馈，附上产品目录表Good day! My friends, Judy again.My quotation of xxx you might have received and considered. Could you kindly advise your comments at your earliest convenience?Enclosed is the E-catalog of Kington, please kindly check! If there is any item you are in need of, please contact me! I’ll be more than pleasure to offer the information you want. Thanks…I am of service at any time!Best regards.6、待客户在目录表中发现适合的产品Hello, my friends,Have u received and checked the E-catalog send in my last email? Hope they are workable for your market! If you find some product really attractive to you, please feel free to contact us. We are more than pleasure to offer you with more information that you want.If you want to estimate the products show, yes, sample can be sent for your reference!We hope can establish a good business relationship with you in the near future.Best regards.7、尝试转换订单Hello, xxx,Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive prices as per your request. By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other.Thanks and best regards.8、了解客户是否有新的询盘或订单Dear xx,I hope you are doing well.Have you got any new order? Pls keep me posted if yes, I will send you our updated price for your review.Best regards.9、大客户主动尝试提供免费样品Dear xxx,Free sample can be sent for your reference if you need. How's your opinion? As our several communications, I hope that we can build cooperation between us.Waiting for your reply.Best wishes.10、调整价格，刺激一下客户Informing the change of priceDear xxx,How are you? Long time no contact and hope everything goes well with you. Our products and quotation had updated .Would u pls check our new quotation with new items in attachments? If have any questions, pls contact me freely. Best regards.11、把握新品上市的时机Dear xxx,Good morning!It is glad to inform you that we have launched xxx ,which with xxxx(优势特点)such as perfect design, low noise, light weight ...Attached with xx and xx for your reference and pls have a try in your market if possible.Best regards.欢迎您的下载，资料仅供参考！致力为企业和个人提供合同协议，策划案计划书，学习资料等等打造全网一站式需求。

外贸邮件范文带中文范本外贸商务邮件范文常用语

外贸邮件范文带中文范本外贸商务邮件范文常用语尊敬的先生/女士，您好！感谢贵公司对我们产品的关注。

我是xxx公司的业务经理，很高兴能与贵公司建立业务联系。

首先，请容许我向贵公司简要介绍一下我们公司和产品。

我们是一家专注于国际贸易的公司，经营范围涵盖xxx领域。

我们的产品在市场上具有竞争力，深受客户的认可和信赖。

在这封邮件中，我愿意提供一些常用的外贸邮件范文和中文范本，希望对贵公司在外贸业务中的沟通和交流起到一定的帮助。

1. 询盘邮件尊敬的先生/女士，我公司对贵公司所提及的产品非常感兴趣。

请提供以下详细信息：- 产品型号和规格- 价格和付款条件- 最小订购量和交货时间我们期待着与贵公司建立长期合作关系。

2. 报价邮件尊敬的先生/女士，感谢贵公司对我们产品的关注。

根据您的要求，我们提供如下报价：- 产品名称和详细描述- 单价和优惠条件（如适用）- 交货时间和方式- 付款条款和条件如有任何疑问或需要进一步商讨，请随时与我们联系。

3. 样品邮件尊敬的先生/女士，在您的请求下，我们很愿意提供样品以供参考。

以下是我们提供的样品信息：- 样品类型和数量- 样品费用和运输方式如果您需要进一步了解有关样品的信息，请随时与我们联系。

4. 订单确认邮件尊敬的先生/女士，感谢贵公司向我们下订单。

我们已经收到并确认了您的订单。

以下是订单的详细信息：- 客户姓名和联系信息- 产品名称和数量- 单价和总金额- 交货时间和地址我们将尽快处理您的订单并安排发货。

如有任何问题，请及时与我们联系。

5. 投诉处理邮件尊敬的先生/女士，我们非常抱歉您对我们的产品或服务不满意。

我们十分重视您的意见和反馈，并将尽快解决您的问题。

以下是我们将采取的解决方案：- 详细描述问题和投诉内容- 问题解决方案和时间表请您放心，我们将确保此类问题不再发生，并为您带来更好的体验。

再次感谢您对我们公司的关注和支持。

如果您需要更多范文或其他与外贸邮件相关的帮助，请随时与我们联系。

应为外贸沟通邮件模板及客户关怀九部曲

【1】收到询价--说一声表达感谢，正在准备报价；Dear Ella,Thanks for your inquiry. We are working on your quote and we will get back toyou later.Regards,Lisa【2】送出报价，问一声，收到没有；Dear Shelly,This is Lily from CreativeBiomart. I just wanted to follow up to see whether any de cision has been made on this quote. We would certainly appreciate any feedback from you and are available to answer questions regarding our proposal at any time you are convenient.Best regards,Lily【3】过一会或一天，问一声报价怎么样，有没有什么问题；Dear Sir/Madam,This is Lily from Creative Biomart. Hope you are doing well. I am writing to follow up on the quote we sent to you previously. Are your still interested in the product?If you feel the price is not competitive, please let me know. You can reach me by email or at my office line 1-631-559-9269. Please feel free to contact me with an y questions.Sincerely hope we will have a nice cooperation. Have a nice day!Warm Regards,Lily【4】再问问我们还能提供什么信息；Dear Thomas,I hope you had a great holiday!I am writing to follow up on the quote. Any good news for your grant application?Are you ready to move forward on this program?I am looking forward to your reply.Regards,Daisy----------Dear Jason,This is Lily from Creative Diagnostics. Have you got any feedback from your clien t? Is there anything else we can do for you? We look forward to your early reply.Best wishes,Lily【5】收到订单，说一声谢谢；Dear Ella,I am happy to inform you that we have received your order (PO#) properly and thanks for your order. We will email shipment confirmation when your product is dis patched for delivery. Please feel free to contact me if any questions.Best regards,Daisy【6】发出货，说一声；Hi Ella,Thank you for your order. We shipped it today via FedEx standardovernight/International priority, and the tracking number is 805699 6045. Wehope you will find this item satisfactory and that we may have the pleasure ofreceiving further orders from you.Daisy或者（对于新客户）Hi Ella,Thank you for your order. We shipped it today via FedEx standardovernight/International priority, and the tracking number is 805699 6045.As you may not be aware of the wide range of goods we have available, we are enclosing a copy of catalogue.We hope that our handling of your first order with us will lead to further business and mark the beginning of a happy working relationship.Kind regards,Daisy【7】对方收到了，问一声，收到没有，包裹有没有问题；Hi Ella,B2M-1905H has reached you. Please pay attention to it and store it properly.Please let us know with any questions on the parcel.Regards,Daisy【8】多一段时间问问用得怎么样，有没有问题--力求表达温柔关怀感激之情；Dear ,How are you doing? I am writing to check if anything we may help. Are yousatisfied with the products purchased from us?We are looking forward to your feedback on our service and products to help us serve you better in the future. If you need any help, please do not hesitate tocontact us. Your kindly response will be appreciated.【9】逢年过节，问候一声。

常见外贸邮件模板

常见外贸邮件模板1.主动跟新买家建立联糸Dear Mr. Jones:We understand from your information posted on that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at which includes our latest product line.Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.We look forward to receiving your enquires soon.Sincerely,John Roberts2.对新买家要求建立业务联糸的回复Dear Mr. Jones:We have received your letter of 9th April showing your interest in our complete product information.Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at which includes our latest product line.We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.Sincerely,3.向老客户介绍公司新的产品信息Dear Mr. Jones:We have refreshed our online catalog at, and now it covers the latest new products, which are now available from stock.We believe that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We would be very happy to send samples to you for close inspection.We will keep you informed on our progress and look forward to hearing from you.Sincerely,4.回复对某个产品的查询Dear Mr. Jones:Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster".We've enclosed the photo and detailed information of the product for your reference:Product: toasterSpecification: xxxxxxxxxxxxxxxPackage: 1pcs/boxPrice: 10usd/pcsPayment: L/CFor purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made byirrevocable L.C at sight.We look forward to receiving your first order.Sincerely,5.无法提供对方查询中所要求的产品时Dear Mr. Jones:Thank you for your enquiry of 12 March cate 9 cable.We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.We would, however, like to take this opportunity to offer the following material as a close substitute:Cate 5, US$__ per meter FOB Shanghai, including your commission 2%.Please visit our catalog at for more information on this item. If you find the product acceptable, please email us as soon as possible.Sincerely,6.查询对方公司的产品Dear Sir or Madam:We know that you are exporters of textile fabrics. We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities ofmaterial used.We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned.When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items. Prices quoted should include insurance and freight to San Francisco.Sincerely,7.几种报盘(a.)Dear Mr. Jones:We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21.In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports. Shipment to be made within two months after receipt of your order payment by L/C payable by sight draft.Please note that we have quoted our most favorable price and are unable to entertain any counter offer.As you are aware that there has lately been a large demand for the above commodities. Such growing demand will likely result in increased prices. However you can secure these prices if you send us an immediate reply.Sincerely,(b.)Dear Mr. Jones:We thank you for your letter dated April 8 inquiring about our leather handbags. As requested, we take pleasure in offering you, subject to our final confirmation, 300 dozen deerskinhandbags style No.MS190 at $124.00 per dozen CIF Hamburg.Shipment will be effected within 20 days after receipt of the relevant L/C issued by your first class bank in our favor upon signing Sales Contract.We are manufacturing various kinds of leather purses and waist belts for exportation, and enclosed a brochure of products for your reference. We hope some of them meet your taste and needs.If we can be of any further help, please feel free to let us know. Customers' inquiries are always meet with our careful attention.Sincerely,(c.)Re: SWC SugarDear Sirs,We are in receipt of your letter of July 17, 2002 asking us to offer 10,000 metric tons of the subject sugar for shipment to Japan and appreciate very much your interest in our product.To comply with your request, we are offering you the following:1. Commodity: Qingdao Superior White Crystal Sugar.2. Packing: To be packed in new gunny bag of 100kgs. each.3. Quantity: Ten thousand (10000) metric tons.4. Price: US dollars one hundred and five (US$105.00) per metric ton, Fob Qingdao.5. Payment: 100% by irrevocable and confirmed letter of credit to be opened in our favor through A1 bank in Qingdao andto be drawn at sight.6. Shipment: Three or four weeks after receipt of letter of credit by the first available boat sailing to Yokohama direct.Please note that we do not have much ready stock on hand. Therefore, it is important that, in order to enable us to effect early shipment, your letter of credit should be opened in time if our price meets with your approval.We are awaiting your reply. Sincerely,。

外贸业务全套英文邮件范文

1. 向顾客推销商品Dear Sir: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价Dear Sir: Jun.1, 2001We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..Truly3. 迅速提供报价Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.4. 如何讨价还价Dear Sir: June 8, 2001We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.Yours truly5-1 同意进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.Sincerely5-2 拒绝进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly6. 正式提出订单Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly7. 确认订单Dear Sir: June 20, 2001Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.Sincerely8. 请求开立信用证Gentlemen: June 18, 2001Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9. 通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.Sincerely10. 请求信用证延期Dear Sir： Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.Sincerely11. 同意更改信用证Gentlemen: Sept. 5, 2001We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.Sincerely。

外贸业务员邮件模板

外贸业务员邮件模板
外贸业务员邮件模板是用来与客户沟通的通用模板，可以根据不同的客户需求进行修改和调整。

以下是一个简单的外贸业务员邮件模板，供您参考：
主题：关于[产品名称]的合作机会
尊敬的[客户姓名/客户公司名称]：
您好！我是[您的名字/公司名称]，专注于[您的行业/产品类型]的出口业务。

很高兴有机会与您取得联系，并向您介绍我们的产品和服务。

我们注意到您的[客户公司/客户个人]对[相关行业/产品]有一定的需求，而我们在这方面拥有丰富的经验和优质的产品。

我们希望能够与您建立长期稳定的合作关系，共同开拓市场。

为了更好地了解您的需求，我们希望与您进一步沟通。

如果您对我们的产品感兴趣，请回复此邮件，我们将尽快安排一次电话会议或视频会议，以便详细介绍我们的产品和服务。

同时，我们也非常欢迎您访问我们的官方网站（[公司网站链接]）或亲临我们的展厅（[展厅地址]），了解更多关于我们的产品信息。

期待您的回复，期待与您的合作。

顺祝商祺！
[您的名字/公司名称]
[职位/部门]
[联系方式]
[时间]
以上是一个简单的外贸业务员邮件模板，您可以根据实际情况进行修改和调整。

在与客户沟通时，注意礼貌用语，表达出自己的诚意和合作意愿，以促进双方的合作。

11个外贸业务邮件模板及精辟分析

11个外贸业务邮件模板及精辟分析①发了开发信后客户没回音，催！Dear ***,Sorry to trouble you again!Please find my mail below. Could you please kindly check by return today Because we'll be on holiday from to 3rd.Thank you in advance!Best regards,Cindy先写得委婉一点，把你上次写给他的邮件放在下面。

如果他还是没回复，那就再重新发一遍，上面加上大写的红色或者粗体的“RE-SEND！！！”如果还是没消息，就打电话吧~,②展会上遇到客户写的开发信Hi Alex,How are you doing Glad to get your name card from HK fair.This is Sandy from ***. We specialized in Gensets, and all our products with CE/FCC/FCCID approved!Regarding the FUN MINI DVR your selected on the fair, pls find the details with best offer in attachment.Hope to get good news from you! Thanks.Best regards,SandySales assistantSandy，我要说一点，你的情况和其他朋友又不一样了。

你在展会上拿到过客人的名片，而且客人曾经对某一款产品感兴趣，那简直是一个相当好的机会！只要你把握住了，成交可能性是很大的！这种情况下，你特别要标注出他在展会上选的东西，而且主动提供详细资料和报价，这一点至关重要！*客人很忙的，他可能在香港展上去过很多同行那边，问同一个产品，他会收到很多很多邮件，恐怕根本没空回复或主动联系你，所以你一定要主动出击，提供完整的资料和好的价格，然后跟进，赢得他的信任！如果像你刚才那样，问他是不是有兴趣，有兴趣你会给他详细资料，客人会觉得很烦的，觉得你怎么需要推一下动一下，做业务要学会主动，客人一个眼色，你就要能完成三四个动作。

外贸询盘、发盘、还盘、接受全过程邮件模板

外贸询盘、发盘、还盘、接受全过程邮件模板在外贸沟通过程中，大多数的业务都是从询盘开始的，询盘处理的好坏直接影响成交的早晚。

因此，询盘处理的四个步骤是很重要的，下面我们用英文邮件的形式还原以上模板，供初学者参考之用。

以服装为例。

一、询盘Dear supplier：This is john from UK, we are clothes business company, I am looking for skirt,shirt,and some shoes, attachment is what I inquire. I am looking for your response with competitive price to start our initial cooperation.Best wishesYoursJohnAttachment：二、还盘(一)卖家回复Dear John：This is James Wang, we are home-ang international, very thanks for your kind inquiry, I will check the price and quote you as per your attachment as soon as possible.I will send email with FOB price this afternoon.Thanks for your kind inquiry again.Best wishesYoursJames Wang（二）卖家报价Dear John:Thanks again for your inquiry.the price what you need is closed in this attachment. Please kindly check attachment for information.any questions, please feel free to contact me in any time, thanks.Looking forward to our initial cooperation.Best wishesYoursJames WangAttachment：HOME-ANG INTERNATIONAL TRADING ILDQUOTATION LIST三、还盘（一）买家Dear James：Thanks for your quotation. I have checked price of your offer with my partner, we think the shirt and the shirt price maybe OK. But the shoes price is pretty high.Please recheck it, and quote me a good priceBest wishesYoursJohn（二）卖家Dear John：Good day, thanks for you reply.I recheck with my finance department, it is really due to material rise a lot since this April, so we have to increase price of shoes a little.Even that, I still would like to offer you a discount.How about shoes unit price as : 41#: 24.7 USD; 42# 22.6 USD; 43 #: 20.9 USD;Looking for your reply again, Hope these renewing can meet your target.Best wishesYoursJames Wang（三）买家Dear James：Thanks for your renewing offer.But I nearly can’t tell apart you have reduce the price. The price what my other supplier offer me as :41#: 23.1 USD; 42# 21.5 USD; 43 #: 19.2USD;Best wishesYoursJohn（四）卖家Dear John：Thanks for your reply again.I want to get your understand that it is true that some supplier can offer price less than what I quote. But our company never reduce our quality to make a lower price. Because in UK, you don’t have to bring 1 USD down, but you need to lift 0.1% of quality UP. If you want to get price of “41#: 23.1 USD; 42# 21.5 USD; 43 #: 19.2USD”, we can operation. But I suggest we can make deals in a proper price with high quality, it will do favor to your long-term business.How do you think? Looking forward to your kind reply.Best wishesYoursJames Wang四、接受（一）买家Dear James：After I discuss with my partner, I decide to accept your price renewing.Please make PI according to our email information with your payment route.Also , we hope you can cut production leading time to 25 days, if available, please note it in PI, if not available, please try your best to cut leading time.Best wishesYoursJohn（二）卖家Dear John：Very thanks for your kind understandingI will make PI as per renewing price information.Also I can reduce leading time to 30 daysI will send PI with signature as soon as possible.Best wishesYoursMike。

外贸邮件范文

外贸邮件范文
尊敬的XX公司，
我是XX国际贸易有限公司的采购经理，我们对贵公司的产品表达浓厚的兴趣。

我们在市场上了解到贵公司是一家优秀的制造商，并且具备出色的产品质量和竞争力的价格。

我们希望能与贵公司建立长期的合作关系。

我们公司是一家在XX国家领先的进口商和分销商，拥有广泛的销售网络和稳定的客户群。

我们的客户对质量和性价比都非常看重，因此我们需要与具有高质量产品的供应
商合作。

我们了解到贵公司的产品符合我们的要求，并且能够满足我们的客户需求。

我们希望能够获取贵公司产品的详细信息，包括产品目录、规格、价格和交货时间等。

如果可能的话，我们希望能够收到样品以便评估质量和适应性。

此外，我们也希望能
够了解贵公司的合作条件和付款方式。

我们希望能够建立起互惠互利的合作关系，共同发展。

我们期待着贵公司的回复，以
便我们可以进一步探讨合作机会。

谢谢！
XX国际贸易有限公司
采购经理。

外贸邮件流程

外贸邮件流程Dear [Recipient's Name],I hope this message finds you well. This email aims to outline the process for handling foreign trade correspondences, ensuring smooth communication and efficient business transactions.您好，[收件人姓名]：希望您一切安好。

此邮件旨在阐述外贸邮件的处理流程，以确保沟通顺畅、业务交易高效。

Firstly, it is crucial to establish clear communication channels. This involves exchanging contact information, including email addresses and phone numbers, to facilitate prompt responses and avoid delays.首先，建立清晰的沟通渠道至关重要。

这包括交换联系方式，如电子邮件地址和电话号码，以便及时响应并避免延误。

Next, when initiating a business inquiry or offer, it is essential to provide detailed information about the products or services. This includes specifications, pricing, and any relevant terms and conditions. Clarity in communication helps avoid misunderstandings and ensures both parties are on the same page.其次，在发起业务咨询或报价时，提供详细的产品或服务信息至关重要。

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外贸开发信（1）Dear John Smith,This is Lily Lee from [ABC Company]. We're a company that specializes in [choose either your primary vertical or a vertical you have experience in] to [insert a typical challenge you help clients face].I'm wondering if you might be open to an initial conversation to gauge a fit?We've worked with companies like [insert 2-3 clients here relative to the vertical] to [insert a typical client goal].If you have a minute or two to learn more about us, you can visit our website here at [site-link]. If I don't hear from you, I will reach out to you via phone later in the week.Thank you.Best regards,Lily Lee外贸开发信（2）I hope this email finds you well!I wanted to reach out because [explain how you got their contact information and how you relate to them: talked to a colleague on linkedin, saw your company online, etc.].Our company has a new [Product or Service] that will help your company [One sentence pitch of benefits]. We do this by:Benefit/feature 1Benefit/feature 2Benefit/feature 3Let's explore how our [name of your product] can specifically help your business. Are you available for a quick call [time and date]?Best regards,Lily Lee外贸开发信（3）Dear John Smith,We are the main manufacturer of A product, B product and some other related product here in China, our product have been exported to [Country name] market for many years. For more details about our company and our products, please kindly take a visit to our website at: [wm].For your reference, I have attached our product catalogue here in this mail, please kindly take a view of it.In case you have any interest or inquiry, please feel free to let us know.Sincerely,Lily Lee外贸开发信（4）Dear John Smith,My name is [your name] and I head up business development efforts with [your company name].I am taking an educated stab in the dark here, however based on your online profile, you appear to be an appropriate person to connect with ... or might at least point me in the right direction.I’d like to speak with someone in your company who is responsible for handling something that's relevant to my product.If that’s you, are you open to a 15 minute call on [time and date] to discuss ways that our product can specifically help your business? If not you, can you please put me in touch with the right person?I appreciate the help!Best regards,Lily Lee客户跟进邮件（1）Dear John Smith,Quickly following up on my email from yesterday. I tried to call you, but was unable to connect. Hoping to set up a call to introduce my company, [ABC Company]. Do you have 10 minutes anytime early next week that would work?While I have you, I thought you might find some interest in our cooperation with [client name]. We helped them [achieve goal] resulting in [ideally you have a % to use here, but any meaningful result will suffice]. You can read the whole story here: [Provide case study link.]As a reminder, we're a [Outline the main business] company, expert (or specializing) in the [Describe more spcifically] category. We've worked with [name 2-3 clients] in your country, and help many others to [achieve goal].Lily Lee客户跟进邮件（2）Dear John Smith,As I've gotten to know your company better, I've come to believe that our company aligns well with both your company's immediate needs and ultimate goals.We can offer [product or service] that will allow you to [solve specific problems they're facing]. We use different tactics than our competitors, including [differentiators from other companies in your space].We've consistently been recognized for our exceptional product quality and service, like [specific accomplishments you can reference]. We were able to help one of our customers [reference a specific, relevant customer story].Given how well our [product or service] suits your needs, I think we could do some great work together.[Engaging question to wrap things up]?Best regards,Lily Lee客户跟进邮件（3）Dear John Smith,Hope you had a good weekend (been well, etc.).Not sure if you've been really slammed or you've decided to hold off for now, but I wanted to see if you might have any feedback on our proposal?I also thought you might have some interest in a recent post on [a post specific to the prospect's category, or if you don't have one, a category-specific, third-party article]. You can read it here: [link].Look forward to hearing from you.Best regards,Lily Lee客户跟进邮件（4）Dear John Smith,I've tried to reach out a few times now without a reply. Usually when this happens, it means my offer is not a priority right now. Is it safe for me to assume that's the case here?If it is, I won't bother you anymore. If you'd rather I follow up in a month or two when you have more bandwidth, I'm happy to do that as well.Thanks for your time.Best regards,Lily Lee询盘回复（产品信息较为明确）Dear John Smith,Thanks for your below inquiry.This is Lily Lee, the sales manager of ABC Company. [Product name] is our main product, and our productAs per your request, we'd like to give you our quotation for the [Product name] as below. I am also attaching the formal Quotation List with more details in this mail, please kindly take a view of the attached file.[Quotation]Looking forward to hearing from you soon.Sincerely,Lily Lee询盘回复（产品信息不太明确）Dear John Smith,Thanks for your below inquiry.We are a professional manufacturer of [Product name] here in China, our product have been exported to [Country name] market for many years. For more details, please take a visit to our website: [com].In order to give you our offer precisely, could you please let us know the below information:1. Which product do you need?2. What is your quantity demand?3. Do you have any specific requirement about the product?4. Do you need us to give you the quotation with freight charge? If yes,please let us know the name of your destination port.Looking forward to hearing from you soon.询盘回复（要求提供产品目录）Dear John Smith,Thank you for your interest in our [Product name].We are excited to hear from you. In response to your enquiry, please find attached to this email our product catalogue.We hope the information provided in it answers your query. However, please do not hesitate to contact us for further clarification if need be.We look forward to your patronage.Best regards,Lily Lee报价跟进邮件（1）Dear John,In order to enable you have a better understanding about our product, I have attached some pictures of our product here in this mail, please kindly take a view of it.Please note that the pictures attached here are for your reference only, we will make the production strictly according to your specific requirement.Looking forward to hearing from you.Sincerely,报价跟进邮件（2）Dear John,For your further reference, I am attaching the Specification Date Sheet of our [Product name] here in this mail, please take a view of the attached file.Hope these information will be helpful for you.Sincerely,Lily客户下单前讨价还价的回复（不能降价）Dear John,Thanks for your email.You know, except for giving you our lowest possible price, we need to use the best material to guarantee the quality of the product, we are a company focusing on long term cooperation instead of doing one time business, we need to give you and your client the best quality product with the best material. The price we quoted for you are already our bottom price, we can’t compromise on the the quality of material, and we are unable to reduce the price now.But, if you can increase the quantity to one 40′HQ, the unit logistic cost will be lower, and we will be able to give you 1% discount. Enclosed please find the PI for both one 20′GP and one 40′HQ. Please compare the difference and let us know your decision.By the way, because of the Chinese New Year holiday, our factory will stop working from 8th Feb –5th March. If your deposit could be made within this week, we will do our best to make the delivery before our new year holiday, although it is quite a difficult job. If you are going to place the order later on, most probably the shipment could only be made when we get back to work from the new year holiday, that will be in the middle of March.Sincerely,Lily客户下单前讨价还价的回复（适当降价）Dear John,Thanks for your fast reply.We do appreciate your efforts on this tender, we hope you can win it and we will spare no efforts to assist you to win this tender.You know, except for giving you our lowest possible price to win this order, we need to use the best material to guarantee the quality of the product. We are a company focusing on long term cooperation instead of doing one time business, we need to give you and your client the best quality product with the best material. Therefore, we can’t compromise on the material, and it will be very difficult for us to reduce the price.But considering this is a tender and in order to start our cooperation from now on, we’d like to give you our “cost price” and leave no profit margin in our side to assist you win this tender. Attached please find our rock bottom quotation with “cost price”:We hope our efforts could help you win this tender, and hope to hear from you soon!Sincerely,Lily客户确认订单让发形式发票Dear John,Thanks for your order.By the way, do you need us to book the shipment for you? If yes, please kindly let me know the name of your destination port, we will check the freight cost for you.Looking forward to hearing from you soon!Sincerely,Lily客户收到形式发票说会安排支付定金，同时让报海运费Dear John,Thanks a lot for your efficient work.If possible, please kindly send us the bank slip once the deposit is made, so that we will be able to track the payment with our bank.As for the freight cost from China port to Hamburg, I will check it for you tomorrow morning immediately when we get back to office, because it is evening now here in China.Have a good day!Sincerely,Lily几天过后仍未收到客户订金，和客户沟通情况并报海运费Dear John,How are you today?We have checked the freight cost with our shipping agent this morning, currently the freight cost from China port to Hamburg is USD1,200/20′GPLooking forward to hearing from you soon.Sincerely,Lily客户说定金已付，并发来付款水单（凭证）Dear John,Thanks a lot for sending us the bank slip, we will check with our bank and let you know immediately once we receive it.Have a nice day!Sincerely,Lily通知预付款（定金）已收到，并询问相关装运信息Dear John,How are you today!Deposit received, thanks. We are arranging the production now, and will keep you updated about the progress.By the way, please let us know the below information for arranging the shipment later on.2.We will send Commercial Invoice, Packing List and B/L to you, what other documents do you need us to provide?3.Please let us know your receipt address for the shipping documents.Looking forward to hearing from you soon.Sincerely,Lily距离发货前两周告知客户预计发货时间，同时通知客户支付余款Dear John,Your order is expected to be ready for shipment around 20th Oct.Please kindly check and make the balance payment with the below details:Total $39,860.00Paid $3,200Balance $36,660.00Looking forward to hearing from you soon.Sincerely,Lily订舱后反馈订舱情况，告知客户预计装柜日期和ETD（预计开船日期）Dear John,I will send you the loading photos after the loading in factory, and will keep you updated about the shipment.Sincerely,Lily装柜当天发装柜照片给客户Dear John,The goods have been loaded into container today in our factory. Attached please find the loading photos.I will send you the shipping documents in my next mail.Sincerely,Lily装柜当天发议付单付草本给客户，并让其确认内容Dear John,Enclosed please find the draft copy of the shipping documents, please check and let me know if they are ok.Waiting for your information.Sincerely,LilyDear John,Due to the bad weather in the seaport, the shipment of [Invoice number] has been postponed to 19th July by the shipping company.Please kindly note this, and we will keep you updated about the shipment.Sincerely,Lily开船当天告知客户实际开船日期和预计到达日期（ETA)，以及清关单据预计寄送日期Dear John,The shipment has been made on 28th October, and the ETA is 25th November.We are working on the shipping documents now, and they are expected to be sent to you on 2nd November.Sincerely,Lily清关文件寄出后告知客户快递单号和跟踪链接Dear John,The shipping documents has been sent to you by DHL today.You can track it with the waybill number [12345678] at [Link:]Lily网上跟踪单据是否签收，并和客户确认Dear John,Today I have tracked the shipping documents on DHL website and found that they have been signed by “Donald Trump”. Have you receive it?In case you have any questions, please let me know.Sincerely,Lily货物到港前一周，告知客户货物预计到港时间，提醒客户安排清关提货Dear John,How are you?The shipment are expected to arrive Hamburg port on 28th November(next monday), please kindly pay attention to its arrival and arrange the custom clearance.In case you have any questions, please feel free to let me know.Sincerely,Lily货物到港两周后，询问客户是否提到货，货物有无问题Have you received the goods?If you have any questions or problem with this shipment, please feel free to let us know.Sincerely,Lily上述模板仅供参考，具体应用在自己的工作中，还应该根据实际情况做对应调整，终极目的是帮助自己建立工作流程标准化作业。