国际商务英语口语实训 Test 1

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商务英语口语模拟实训

商务英语口语模拟实训

商务英语口语模拟实训English: In today's fast-paced business world, effective communication is crucial for success. As technology has advanced, many businesses are turning to video conferencing as a way to communicate with team members, clients, and partners. While video conferencing is a convenient and efficient way to hold meetings, it's important to ensure that you are fully prepared for each video call. Before the call, take the time to test your equipment and internet connection to ensure that everything is in working order. During the call, maintain professionalism by dressing appropriately and keeping your background clutter-free. It's also important to make eye contact and minimize distractions to show your full engagement in the conversation. Finally, don't forget to follow up with a thank-you email or call to show appreciation for the time and effort put into the meeting.中文翻译: 在今天快节奏的商业世界中,有效的沟通对于成功至关重要。

BEC商务英语(初级)口语模拟试卷100(题后含答案及解析)

BEC商务英语(初级)口语模拟试卷100(题后含答案及解析)

BEC商务英语(初级)口语模拟试卷100(题后含答案及解析)题型有:1. INTERVIEW 2. MINI PRESENTATIONS 3. DISCUSSIONSECTION 1 INTERVIEW (ABOUT 3 MIN)1.In this part, the interlocutor asks questions to each of the candidates in turn. You have to give information about yourself and express personal opinions.(1)Was your hometown far from your college?(2)Do you like watching TV?(3)How do other describe you?正确答案:(1)No. They are in the same city.(2)Yes, I think it is a good way to relax myself.(3)They believe that I am a confident person. They admire my quick action full of passion. So they all love being friends with me.SECTION 2 MINI PRESENTATIONS (ABOUT 6 MIN)In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about 1 minute. You have 1 minute to prepare your ideas.In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the two below and then talk for about one minute. You have one minute to prepare your ideas.正确答案:SECTION 3 DISCUSSION (ABOUT 5 MIN)In this part of the test you are given a discussion topic. You have 30 seconds to look at the prompt card, an example of which is below, and then about 3 minutes to discuss the topic with your partner. After that examiner will ask you more questions related to the topic.The examiner reads out a scenario and gives you some prompt material in the form of pictures or words. You have 30 seconds to look at the prompt card, an example of which is below, and then about 2 minutes to discuss the scenario with your partner. After that the examiner will ask you more questions related to the topic.For two or three candidatesScenarioPrompt material正确答案:。

【外语学习】商务英语(一)模拟试题一

【外语学习】商务英语(一)模拟试题一

Business English (I) Test 1Part I. Listening (20%)Section ADirections:In this section, you will hear five groups of short sentences. Each sentence will be spoken twice. At the end of each sentence there will be a pause. During the pause, youare requi red to fill in the corresponding blank according to what you’re heard. Thenwrite your answer on the Answer Sheet.1. The speaker works for ________________ Company in Seoul, South Korea.2. The man’s phone number is ________________ .3. The discount for buying 450 units is ________________%.4. The date of conference is ________________ May.5. The predicted sales for every month next year is ________________ .Section BDirections:In this section, you will hear ten short conversations. At the end of each conversation,a question will be asked about what was said. Both the conversation and question willbe spoken only once. After each question, there will be a pause. During the pause, youmust read the four choices marked A, B, C and D, and decide which is the bestanswer.6. A. Making an appointment. B. Fixing a clock.C. Discussing a price.D. Going to a shop.7. A. Who’s calling, please? B. Hang up, please.C. Wait a minute.D. Y ou’ve dialed the wrong number.8. A. Mathematics. B. Banking.C. Credit.D. Computers.9. A. The typist has already typed it.B. He completed the typing himself.C. He’ll need her help.D. He wants the woman to type more carefully.10. A. The meeting was cancelled.B. The meeting was put off.C. The meeting was held last Wednesday.D. The meeting was overcrowded.11. A. In a travel agency. B. In an airport.C. In a bank.D. In a government office.12. A. Tour guide. B. Hotel receptionist.C. Real estate agent.D. Hotel guest.13. A. Customer and supplier. B. Lawyer and client.C. Boss and employee.D. Shop assistant and customer.14. A. Thursdays and Fridays. B. Tuesdays and Fridays.C. Tuesdays and Thursdays.D. Tuesdays, Thursdays and Fridays.15. A. He is worried. B. He is happy.C. He feels confident.D. He feels tired.Section CDirections:Look at the note below, some information is missing. You will hear an engineering manager giving a secretary some information about a quotation. Listen to theconversation twice and fill in the missing information in the numbered space using aword, numbers or letters.Part II. V ocabulary (20%)Section ASection BDirections:Choose the best to complete the sentences.31. We ask customers who are not fully satisfied to ________ goods within seven days.A. discountB. refundC. return32. Goods will be _______ within 24 hours of your order.A. despatchedB. purchasedC. exchanged33. Goods are kept in our ______ until ready for delivery.A. stockB. storageC. warehouse34. The amount of money a company receives from sales in a particular period is called its________.A. turnoverB. profitC. budget35. A company which is more than 50% owned by a parent company is called a ________.A. multinationalB. subsidiaryC. cooperative36. I worked until 11 o’clock at night to meet the ________ for presenting the report.A. deadlineB. workloadC. flexitime37. My colleague June has met all her targets and she is ________ to get a good bonus.A. hopedB. plannedC. expected38. He gets very angry if people are late for negotiations. He is very ________.A. nervousB. unemotionalC. impatient39. She always has ideas and easily finds solutions to problems. She is a very _______ person.A. creativeB. consistentC. enthusiastic40. Timberland makes a range of ________ -wearing footwear.A. hardB. longC. highPart III. Reading (40%)Section ADirections: Read questions 41-50. In each question, which sentence is correct?41.The meeting will consider ________A. the company’s plans for the future.B. the performance of the committee.C. suggested changes to a document.42.A. Discounts will be offered to regular customers on orders of any size.B. Established customers will only qualify for price reduction on large orders.C. Customers can continue to get a discount if they place orders frequestly.43.Tom must contact the printers to ________A. change a design detail.B. make arrangements for collection.C. request a greater quantity.44.A. Office staff will transfer to a new location on June 10.B. Warehouse workers should remove out-of-date stock by June 10.C. Customers have to wait until after June 10 for recent orders.45.Trainees are asked to leave completed forms ________A. at the Information Desk.B. with the Training Manager.C. with the Reception staff.46.For private parties, staff should ________A. tell the manager in advance.B. sign the manager’s noticeboard.C. say what kind of event they are planning.47.The cost of calls depends on ________A. what time of day it is.B. how long they last.C. where the caller lives.48.V anters need ________A. samples of material.B. the latest catalogue.C. a current price list.This notice is _______A. persuading people to consider starting a career in telesales.B. instructing staff to give Personnel department up-to-date paperwork.C. informing people of the application process for certain vacancies.50.A. To repair the machine, follow the instructions in the book.B. Consult the book for details before using this machine.C. If the machine develops a problem, report it in the book.Section BDirections: Read the article below and choose the best answer to each question.51. James Dyson ______A. has been in business for a long time.B. started his business with his own money.C. developed a new product.D. has a factory in London.52. Dyson’s product______A. is a new technology product.B. sells only in Britain.C. was first produced 15 years ago.D. sells only in the Far East.53. Dyson wants to move the production to Malaysia because ______A. his main markets are in the Far East.B. production there is cheaper than in the UK.C. he lives there.D. many other British companies are based there.54. Dyson’s move will enable him to ______A. keep some production in the UK.B. have his R & D department in Malaysia.C. put more money into R &D.D. reduce the cost of R & D.55. Dyson’s decision has ‘surprised his country’. That means the British people ______A. think it is a good idea.B. expected this decision.C. didn’t expect this decision.D. don’t think it will make a big difference to British manufacturing.56. The company______A. has a factory in Malaysia now.B. has no experience of manufacturing in Malaysia.C. tried to move to Malaysia two years ago but was not successful.D. had a factory in Malaysia for two years, then closed it.57. Dyson wants to spend more money on ______A. research and development.B. selling.C. better production facilities.D. his staff.58. How much did Dyson spend on R & D in the year 2000?A. £200,000.B. £2.2 million.C. £22 million.D. £220 million.59. How does Dyson feel about moving to Malaysia?A. He’s completely happy about it.B. He is sorry that people will lose their jobs.C. He isn’t sure about the decision at the moment.D. He wants to live in Malaysia.60. Dyson says that R & D is the ‘heart and soul’ of the business. He means ______A. it is the most difficult part.B. is the most important part.C. is the most expensive part.D. is the most interesting part.Section CDirections: Complete the article with the best alternatives.Economic TermsThe economy is very stable. By letting monetary policy run out of control, the government caused inflation to rise at one point to 20 percent. The inflation (61) ______ is now down to ‘only’8 percent. However, in the last six months there has been a severe worsening in the (62) ______ rate against the dollar. Total output, or (63) ______, has fallen by 5 percent over the past year. Exports are declining and the (64) ______ of trade is disastrous: we are importing much more than we are exporting.The (65) _______ rate, with 30 percent of people out of work, is one of the highest in the industrialized world. In order to stimulate the economy and attract foreign (66) _______ the government is offering new tax (67) ______ as well as making a renewed effort to reducegovernment (68) ______. But we need to improve education and improve the skills of our labour (69) ______ in order to offer attractive investment (70) ______ over the long term.61. A. speed B. height C. rate62. A. change B. exchange C. swap63. A. GDP B. GOP C. GAR64. A. equilibrium B. balance C. swing65. A. labour B. work C. unemployment66. A. investment B. spending C. input67. A. excitement B. incentives C. inspiration68. A. bureaucracy B. bureau de change C. office work69. A. team B. group C. force70. A. occasion B. chances C. opportunitiesPart IV. Writing (20%)Directions:You are David Shaw, the marketing manager at ABC Company. On May 18th, you write a memo to all the marketing staff about attending a sales seminar according tothe given information below. You should write about 100 words.Time: 9:00 a.m.—11:30 a.m., May 25thPlace: The Crown PlazaTopic: Promotional Strategies in a Changing MarketChair person: Bill Andrew, a famous marketing expertThe entrance fees will still be paid by the company. Y ou suggest all the marketing staff attend the seminar. Any one who cannot attend the seminar should tell you no later than May 20th.。

商务英语口语与实训-考试

商务英语口语与实训-考试

1Which one is the correct procedure of price negotiation? (1.0分)0.0 分A、offer--inquiry--counter--offer--acceptanceB、offer--counter-offer--refuse--acceptanceC、inquiry--offer--counter-offer--acceptanceD、inquiry--offer--refuse--acceptance正确答案: C 我的答案:B2Please put your _____ in upright position.(1.0分)1.0 分A、seat backB、trayC、deskD、chair正确答案: A 我的答案:A3How much do you _____ per night?(1.0分)1.0 分A、costB、charge正确答案: B 我的答案:B4The sign above means__________?(1.0分)1.0 分A、liftB、escalatorC、elevator正确答案: B 我的答案:B5Go through Fifth Avenue.Then take ____turning on the left/right.(1.0分)1.0 分A、the fiveB、fiveC、fifthD、the fifth正确答案: D 我的答案:D6The sign above means__________?(1.0分)1.0 分A、baggageB、baggage carC、luggage carD、baggage cart正确答案: D 我的答案:D7Which one could be the best way to give directions?(1.0分)1.0 分A、Try to be complicated.B、Try to be simple.C、Give lots of details.D、Give lots of road names.正确答案: B 我的答案:B8Now we’ll be serving drinks. Please pull down your ______ table. (1.0分)1.0 分A、littleB、trayC、deskD、front正确答案: B 我的答案:B9I'm afraid that I have to __________ my appointment.(1.0分)1.0 分A、giveB、cancelC、presentD、delete正确答案: B 我的答案:B10I am afraid that your baggage is ______.(1.0分)1.0 分A、overweightB、overweighted正确答案: A 我的答案:A11____ the road you can see the hospital.(1.0分)1.0 分A、by the end ofB、at the end ofC、in the endD、be at the end正确答案: B 我的答案:B12Which one has the same meaning as the word "bedrock price"? (1.0分)1.0 分A、the highest priceB、the lowest priceC、the proper priceD、the reduced price正确答案: B 我的答案:B13Which of the following expressions are demanding favorable terms of payment? (1.0分)0.0 分A、L/C at sight is what we require for all our customers.B、Would you please tell us the terms of payment?C、Now let's discuss the question of payment terms.D、I don't think it is the proper time for us to accept payment by D/P.正确答案: A 我的答案:B14We’ll sign two ____, each in the Chinese and English language.(1.0分)1.0 分A、originalsB、partsC、sectionsD、aspects正确答案: A 我的答案:A15Please fasten your _______?(1.0分)1.0 分A、beltB、ropeC、stringD、seat belt正确答案: D 我的答案:D16As about the branch names of a company, which expression is not correct?(1.0分)0.0 分A、Human Resources DepartmentB、Sales Promotion DepartmentC、Personal DepartmentD、General Accounting Department正确答案: C 我的答案:B17以下表述正确的是(1.0分)0.0 分A、Can I upgrade my seat?B、All the flights have been cancelled because the weather conditions.C、What change would you like to make?D、Do you want to return your tickets?正确答案: C 我的答案:A答案解析:18A: How would you like us to pack your products?B: Since there are glasses and fragile items, I think you'd better use _______.(1.0分)1.0 分A、bagsB、drumsC、casksD、wooden boxes正确答案: D 我的答案:D19I’d like to _______ further explanations about exchanging business cards at the first meeting.(1.0分)1.0 分A、addB、offeringC、askD、post正确答案: D 我的答案:D20Choose the most suitable expression(1.0分)1.0 分A、vacant 未被占用的B、family room 家庭房C、shutter bus 接送大巴D、breakfast coupon 早餐券正确答案: A 我的答案:A21The flavor of Sichuan cuisine is_______.(1.0分)1.0 分A、spicy and hotB、sweet and lightC、fresh and saltyD、numbing and sour正确答案: A 我的答案:A22Please reorder the following dishes as a standard western dinner.1.Main course2.Soup3.Coffee4.Starter(1.0分)1.0 分A、3421B、3142C、4123D、4213正确答案: D 我的答案:D23Which sign blow has the same meaning as the sign above? (1.0分)1.0 分A、B、C、D、正确答案: C 我的答案:C24Which does not belong to the eight great regional cuisine in China? (1.0分)1.0 分A、Sichuan cuisineB、Hunan cuisineC、Jiangxi cuisineD、Zhejiang cuisine正确答案: C 我的答案:C25Which of the following is not an available foreign currency?(1.0分)1.0 分A、francB、wonC、european dollarD、pound正确答案: A 我的答案:A26What items should be included in the presentation?(1.0分)1.0 分A、Number of the customerB、Competitive RivalsC、Final RiskD、Outline and Objective正确答案: D 我的答案:D27You can________relevant situation on well known enterprises.(1.0分)1.0 分A、knowB、getC、learnD、study正确答案: C 我的答案:C28I'm glad to have the _______ of meeting you in my hometown.(1.0分)1.0 分A、pleasureB、chanceC、reputationD、time正确答案: A 我的答案:A29The woolen sweaters you delivered do not _____ the sample we provided. (1.0分)1.0 分A、likeB、asC、matchD、fit正确答案: C 我的答案:C30Which is not one of the main types of hotel room offered to the conference attendees?(1.0分)0.0 分A、twin roomB、double roomC、family suiteD、business suite正确答案: C 我的答案:D31Choose the most suitable expression(1.0分)0.0 分A、铺床服务 bed serviceB、洗衣服务 laundry serviceC、细目 detailed listD、急件 urgent pack正确答案: B 我的答案:A32以下翻译正确的是(1.0分)0.0 分A、e -ticket 经济票B、full fare 全价票C、infant fair 折扣票D、cancellation 退票正确答案: B 我的答案:A答案解析:33When will the conference_______?(1.0分)1.0 分A、heldB、holdC、be heldD、holding正确答案: C 我的答案:C34In the business letter of _______ ,give background information from your personal experience.(1.0分)1.0 分A、tradeB、introductionC、negotiationD、company正确答案: B 我的答案:B35I'm sorry to say the shipment didn't turn to _________ (1.0分)0.0 分A、be satisfied.B、be satisfying.C、be satisfactory.D、be satisfiction.正确答案: C 我的答案:B36The goods you sent us are _______ _________ to the original sample. (1.0分)1.0 分A、inferior; comparedB、inferior; comparingC、bad; comparedD、bad; comparing正确答案: A 我的答案:A37I was just _____ by the airlines that my flight has been rescheduled.(1.0分)1.0 分A、askedB、expectedC、toldD、informed正确答案: D 我的答案:D38As a Chinese, how many customs should we go through when we go to Paris for travelling?(1.0分)0.0 分A、onceB、twiceC、thriceD、none正确答案: B 我的答案:C39We have already_____ a leading market position.(1.0分)1.0 分A、acquiredB、gotC、achievedD、obtained正确答案: D 我的答案:D40Usually speaking, when should we get to the airport for the international flight?(1.0分)1.0 分A、3 hours before taking offB、2 hours before taking offC、1 hours before taking offD、40 mins before taking off正确答案: B 我的答案:B二、多选题(题数:15,共 30.0 分)1What can do to get the business concluded for both buyers and sellers? (2.0分)1.0 分A、lower the priceB、increase the quantityC、limit the time of shippmentD、limit the ways of payment正确答案: ABCD 我的答案:ABC2The packing is strong enough to stand __________.(2.0分)2.0 分A、long sea voyageB、rough handlingC、a lot of joltingD、shock正确答案: ABCD 我的答案:ABCD3Is there any standard room available on next Sunday ?(2.0分)0.0 分A、Sorry, we don't have any standard room. How about the room with king-size bed?B、I'm afraid, all the standard rooms are reserved. But we still have some double rooms.C、I'm afraid, no standard rooms at that time. But we still have some twin rooms.D、Sorry, all the standard rooms have been booked. How about the queen-bed room? 正确答案: ABD 我的答案:ABCD4Which of the following aspects need to be given in order to find the lost luggage?(2.0分)2.0 分A、your flight numberB、your ageC、description about your luggageD、your contact number or address正确答案: ACD 我的答案:ACD5what cannot be allowed for clearance?(2.0分)2.0 分A、Articles not for peosonal useB、Articles exceeding the reasonable amountC、Articles exceeding the limitation of the permitted value D、Articles without payment of required duties正确答案: ABCD 我的答案:ABCD6Shipment is to be ______ during October.(2.0分)2.0 分A、effectedB、forcedC、madeD、taken正确答案: AC 我的答案:AC7My name is Lucy Smith. And I’m____ Sales Department of Rainbow Company.(2.0分)2.0 分A、in charge ofB、major inC、responsible forD、master正确答案: AC 我的答案:ACWhat kind of element could be referred when we invite our guests to the conference?(2.0分)2.0 分A、HostB、Time & LocationC、Theme and PurposeD、Attendees and Note speakers正确答案: ABCD 我的答案:ABCD9What is the ways of promoting exhibitions?(2.0分)1.0 分A、TelemarketingB、PosterC、Radio BroadcastingFace to face talk正确答案: ABCD 我的答案:ABC10What information should we offer when we reserve an air ticket?(2.0分)2.0 分A、Personal nameB、Leaving dateC、DestinationD、Seat number正确答案: ABC 我的答案:ABC答案解析:11What background information could we prepare for presentation?(2.0分)2.0 分A、FounderB、Company CultureC、HistoryD、Potential Market正确答案: ABCD 我的答案:ABCD12What should be signed on the exchange form? (2.0分)2.0 分A、nameB、addressC、the amount of moneyD、nothing正确答案: ABC 我的答案:ABCWhat are those factors that may influence the final price of a product in the pricing negotiation?(2.0分)2.0 分A、Unit price.B、Quantity.C、Ways of payment.D、Discount.正确答案: ABCD 我的答案:ABCD14Which of the following is a foreign currency?(2.0分)2.0 分A、JPYB、USDC、EURCNY正确答案: ABC 我的答案:ABC15What should be included on the meeting agenda?(2.0分)2.0 分A、NameB、LocationC、TimeD、Topics正确答案: ABCD 我的答案:ABCD三、判断题(题数:30,共 30.0 分)1We should show our ID card when we are checking in at the departure lounge.(1.0分)1.0 分正确答案:×我的答案:×答案解析:2You should bring forward the appointment as soon as possible.(1.0分)1.0 分正确答案:×我的答案:×3Immigration officer will not check whether your passport and the visa are valid.(1.0分)1.0 分正确答案:×我的答案:×4It is not so necessary to exchange your name card with your customer when meeting him at the airport.(1.0分)1.0 分正确答案:×我的答案:×5At the formal dinner, you’d better not do anything until the host does it first.(1.0分)1.0 分正确答案:√我的答案:√6About two hours prior to takeoff, the gate attendant will announce the boarding time.(1.0分)1.0 分正确答案:×我的答案:×7It doesn’t matter to make jokes regarding aircraft hijacking or bombing.(1.0分)1.0 分正确答案:×我的答案:×8When receiving others’ business card, always look at it and acknowledge it.(1.0分)1.0 分正确答案:√我的答案:√9If you’d like to have a rest after the meal, you can press the button on your armrest and lean back at the same time.(1.0分)1.0 分正确答案:√我的答案:√10Most hallways are long.(1.0分)1.0 分正确答案:×我的答案:×11Which carousel is for the luggage from Shanghai? : 哪个行李传送带是负责运送来自上海的行李的?(1.0分)1.0 分正确答案:√我的答案:√12In China, it is polite to open gifts as soon as they are given to express appreciation.(1.0分)1.0 分正确答案:×我的答案:×13Is it in traveler's cheque?:能换旅行支票吗(1.0分)1.0 分正确答案:√我的答案:√14First class always boards the plane first.(1.0分)0.0 分正确答案:√我的答案:×15市场占有率 market share(1.0分)1.0 分正确答案:√我的答案:√16An offer is something given during the negotiation.(1.0分)0.0 分正确答案:×我的答案:√17You must not drink any alcohol on a plane according to the regulations . (1.0分)0.0 分正确答案:×我的答案:√18Battery and mobile pack charger are allowed in the checked luggage.(1.0分)0.0 分正确答案:×我的答案:√19The bedrock price is the lowest possible price you can get out of a negotiation.(1.0分)1.0 分正确答案:√我的答案:√20You should call the person you are scheduled earlier whenever possible.(1.0分)0.0 分正确答案:√我的答案:×21There are several ways for booking a hotel, such as online booking, telephone booking, etc..(1.0分)1.0 分正确答案:√我的答案:√22Place your napkin on the lap as soon as you are seated when you are having the western dinner.(1.0分)1.0 分正确答案:√我的答案:√答案解析:23The Chinese prefer to entertain in their homes rather than in the public places, especially when entertaining foreigners.(1.0分)1.0 分正确答案:×我的答案:×24You can talk with food in your mouth at the dinner.(1.0分)1.0 分正确答案:×我的答案:×答案解析:25Nothing should be crossed when you serve the customer at an exhibition (1.0分)0.0 分正确答案:√我的答案:×26The cellphone and laptop should be put in the basket for check.(1.0分)1.0 分正确答案:√我的答案:√27On the western dinner table, the bread and butter plate is on the center. (1.0分)1.0 分正确答案:×我的答案:×答案解析:28Providing the registration number can save our time for pulling up the information.(1.0分)1.0 分正确答案:√我的答案:√29You should introduce the old to the young.(1.0分)0.0 分正确答案:×我的答案:√30成品 Real prodcution(1.0分)1.0 分正确答案:×我的答案:×。

商务英语听说 Test 1文本答案

商务英语听说 Test 1文本答案

Test 1Part A Intensive ListeningPhoneticsDirections: Listen and tick the word you will hear. The word will be read once. (5%)1. a. away b. abide c. obey d. today2. a. bathe b. bath c. birth d. breath3. a. shawl b. shoe c. show d. sue4. a. around b. account c. amount d. a pound5. a. sheep b. ship c. sleep d. shape6. a. beggar b. beg c. bag d. Back7. a. pull b. bull c. full d. foul8. a. choice b. chose c. choose d. chooses9. a. fond b. fund c. found d. find10. a hose b. false c. fourth d. horseDirectionDirections: you’ll hear ten sentences. When you hear the first time, repeat the sentences and pay attention to the stresses and tones. Then listen again and write them down. Chick your answers when you listen for the third time. (20%)1.Can you give me an account of your product?2.I want to tack part in the exhibition in Miami.3.I know the factory is operating at full capacity.4.I suggest we ride the subway back to our hotel and rest for a while.5.My watch reads 11:30, so we have about 45 minutes to get there.6.Have you filed in the Customs Declaration Form?7.We have to arrive at the airport one hour earlier.8.The company was established in 1990 and we have about 1500 employees now.9.Our net profits were over 100 million US dollars last year.10.I think some of the items may find a ready market in our country.Part B Extensive ListeningDialoguesDirections:You’ll hear 5 short dialogues in this section. At the end of each dialogues, one questions will be spoken only once. Make the best answer for each question. (5%)1.W: Jack, have you finished your research paper for economics?M: Not yet, I always seem to put things off until the last minute.Q: What are they talking about?A. A scientific experimentB. A college courseC. A time scheduleD. A research paper2. M: This black bag is $ 2.00 and that blue one is a dollar more.W: The red one is twice as much as the blue.Q: How much is the red bag.A. $ 4.00B. $6.00C. $8.00D. $12.003. W: Watching the news on TV is a good ay to learn English.M: M: It’s especially helpful when you check out the same information in the newspaper.Q: What are they talking about?A. How to learn English.B. How to get informationC. How to compare TV and newspaper.D. How to get a job.4. M: I like to travel by air. I like getting to different places fast. Do you like traveling by air?W: Flying makes me nervous. I like feeling the ground under my feet. Traveling by rail and road are my favorite ways of traveling.Q: What dose the woman feel about traveling by air?A. She feels nervous.B. She is OK with flyingC. She prefers traveling slowly.D. She likes traveling by train.5. W: I’d like to cash this check.M: Please sign the back. Do you have any account here?Q: What dose the man ask the woman to do cash money?A. Sign the front.B. Sign the back.C. Give him the account.D. Nothing special.PassageIntroducing New ProductsDirections: Listen to the passage and choose the best answer to each of the following question. (10%)We’re glad to have the opportunity to introduce to you our new range of products. Our leather bags have enjoyed a high reputation in the European market because of their fashionable styles, fine workmanship and quality materials. We used advanced equipment imported from Italy. In addition, we keep a close eye on the style changes in the international market, too. One of the best sellers is the write one here, which is our latest design. A lot of office ladies find it veryattractive, and feedbacks from different markets show that this model is appealing to even the most selection buyers. Compared with the various well-known brands from Italy and France, our bags have the same high quality, but are much more price-competitive, thanks to the low labor and raw material costs. As a result, we keep getting lots of orders from both overseas and home markets.1.Which one of the following reasons does not contributes to the popularity of the bags in theEuropean market?A. Fashionable stylesB. Fine workmanshipC. Quality materialsD. Good after-sales services.2. What de the feedbacks from different markets tell about the latest model?A. It is well received, and even the most particular buyers like it too.B. Only the most selective buyers like it.C. Most people like it, but not the most selective buyers.D. Most people don’t like it.3. Which group of consumers is the white leather bag most popular with?A. Young girls.B. Office ladies.C. GentlemenD. Housewives.4. Compared with other famous Italian and French brands, what gives the leather bags acompetitive edge according to the passage?A. Fashionable designB. High qualityC. Better pricesD. Good reputation5. What is the purpose of the speaker’s presentation?A. To introduce the companyB. To introduce the latest productsC. To complain about the productsD. To explain the production process ConversationA Talk at Guangzhou FairDirections:Listen to the conversation and complete the summary of the conversation. Listen again to check your answers. (10%)Wang: Good morning! Welcome to the Guangzhou Fair.Smith: Thank you. I’m from the United States. This is my card.Wang: How do you do, Mr. Smith. My name is Wang Ming. Here is my business card. What can I do for you?Smith: Ours is a big company in the United States, dealing in leather products. I’m coming to see if there’s any chance to do business with you.Wang: I’m glad you have come. You may be aware that our company has been exporting leather products for quite many years. And our leather products are warmly welcomed both athome and abroad. It’s our desire to trade with merchants of all countries in the world.By the way, have you seen our exhibition?Smith: Yes, I have had some understanding of your products. At present, I am interested in your leather garments. I’d like to get more details.Wang: With pleasure. We have here some catalogues for your reference. They are the most popular styles of the year and enjoy fast sales on the European markets. I believe they will also find a good market in your country.Smith: I hope so. If your price is reasonable, I shall buy in large quantities.Wang: Here’s our price list. All the prices are on FOB Shanghai basis.Smith: Good. Please give me a few days to make a decision.Wang: You’d better give us a reply as soon as possible.Smith: No problem.Smith, representing a U.S. company that deals in leather products, meets Wang at Guangzhou Fair. Smith seems to be very interested in Wang’s leather garments, some of which are very popular and enjoy fast sales in Europe. Smith may place a big order if the price is reasonable. It is Wang’s common practice to quote on FOB Shanghai basis.Part C Listening & Speaking Integration ConversationAdvertising ProgramsDirections: Listen to the conversation and complete the following exercises. (20%)Mr. Forrest: Good morning, Miss Reed. I am advertising executive John Forrest from Jay advertising agency. I believe you wanted to see me?Miss. Reed: Good morning, Mr. Forrest. Yes, we are keen to open the advertising programs for our electric bulbs and fluorescent bulbs. I want to discuss the methods ofadvertising.Mr. Forrest: I see we’ve been working on the advertising programs for nearly two months now.My advertising programs for your company include many ways of advertisingincluding print advertising and outdoor advertising.Miss. Reed: Good. Have you worked out the new advertising program that will be inserted in the newspapers and magazines for three advertising campaign?Mr. Forrest: Yes. We have made a series of three advertisements to be released in national newspapers and magazines. We feel that you should also plan alternative ways ofadvertising. There new ways of advertising, Facebook advertising and twitteradvertising. We also suggest that you make counter displays for dealers to exhibitin their shops. Cinema advertising would be an effective medium for to use as well.Bus backs too attract attention.Miss. Reed: All these advertising programs sound very interesting. But how much would they cost?Mr. Forrest: We have worked out advertising prices too for you. We have suggested a breakdown of expenses, distributed over the media plan, over a period of threemonths.Miss. Reed: I’ll have to discuss your media and budget proposals about advertising programs with the Market Manager. Perhaps, for the beginning we might decide is going forheavy newspaper advertising and bus backs. I’ll talk this matter over with you nextweek.Section AMake a list of different types of advertising you have just heard from the conversation. For each type, think of some ads that you often watch. Which one impresses you most?Section BIf you were to advertise for the one of following products or services, which type of advertising would you choose?1. a novel2. a new men’s perfume3. a luxury watchPart D Oral Practice1.Choose two of the following topics and give your opinions. (20%)1.In your opinion, what are the best ways to introduce to customers?2.Suppose you are the sales manager of a company, what should you do while you areintroducing your products to your customers?3.If you’re a sales representative of a corporation, how would you help your corporation topromote your products?4.What are the factors you should take into consideration when you arrange a schedulefor a foreign guest?2.Describe your ideal work environment. (10%)You may want to include:★Large space★Good business lunch★No overtime work★More coffee/tea breaks★No dressing code。

全国国际商务英语培训认证考试(一级)笔试模拟试题

全国国际商务英语培训认证考试(一级)笔试模拟试题

全国国际商务英语培训认证考试(一级)笔试模拟试题(1)CHINA NATIONAL BUSINESS ENGLISH CERTIFICATE TEST(Level One)试卷册(120分钟)_____________________________________________________________________________________注意事项一、请将自己的姓名、准考证号写在答题卡和答题纸上。

试卷册、答题卡和答题纸均不得带出考场。

考试结束,监考人员收卷后考生才可离开。

二、全部考试时间为120分钟,不得拖延。

三、选择题的答案一定要涂写在答题卡上;听力理解(LISTENING)部分第一节(Section A)以及翻译和写作(TRANSLATING & WRITING )部分的答案要写在答题纸上,凡是写在试卷册上的一律不给分。

四、选择题每题只能选一个答案;如多选,则该题无分。

选定答案后,用HB或2B浓度铅笔以上的铅笔在相应字母的中部划一条横线。

正确方法如下:[A] [B] [C] [D]五、如需改动答案,必须先用橡皮擦净原来选定的答案,然后再按上面的方法重新填涂。

————————————————————————————————---------------------Part I LISTENING (25 minutes)Section ADirections:In this section, you will hear five short sentences.Each sentence will be spoken twice. At the end of each sentence, there will be a pause. During the pause, you are required to fill in thecorresponding blank according to what you’ve heard. Then write your answer on the AnswerSheet.Example: You’ll hear:You’ll read: Mr. White will be back before ____________.From the sentence we learn that Mr. White will be back before 5:00. Therefore you should write 5: 00 in the corresponding blank on Your Answer Sheet. Now the test will begin.1. The speaker works for __________ Company in Seoul, South Korea.2. The man’s phone number is ________________________________.3. The discount for buying 450 units is _______________________ %.4. The date of conference is ______________________________ May.5. The predicted sales for every month next year is ________________ Units.Section BDirections:In this section, you will hear ten short conversations. At the end of each conversation, a question will be asked about what was said. Both the conversation and the question will bespoken only once. After each question, there will be a pause. During the pause, you arerequired to read the four choices marked A, B, C and D, and decide which is the best answer.Then mark the corresponding letter on the Answer Sheet with a single line through the center.Example: You will hear:You will read: A. She will post it later. B. She could not contact the man. . C. She’s not sure if the computer is fixed. D. She can’t send it right now.From the conversation we learn that the woman cannot send the new catalogue immediately. Therefore, the correct answer is D. Now the test will begin.6. A. Making an appointment. B. Fixing a clock.C. Discussing a price.D. Going to a shop.7. A. Who’s calling, please? B. Hang up, please.C. Wait a minute.D. You’ve dialed the wrong number.8. A. Mathematics. B. Banking. C. Credit. D. Computers.9. A. The typist has already typed it. B. He completed the typing himself.C. He’ll need her help.D. He wants the woman to type more carefully.10. A. The meeting was cancelled. B. The meeting was put off.C. The meeting was held last Wednesday.D. The meeting was overcrowded.11. A. In a travel agency. B. In an airport. C. In a bank. D. In a government office.12. A. A tour guide. B. A hotel receptionist. C. A real estate agent. D. A hotel guest.13. A. Customer and supplier. B. Lawyer and client.C. Boss and employee.D. Shop assistant and customer.14. A. Thursdays and Fridays. B. Tuesdays and Fridays.C. Tuesdays and Thursdays.D. Tuesdays, Thursdays and Fridays.15. A. He is worried. B. He is happy. C. he feels confident. D. He feels tired. Section CDirections:In this section, you will hear two recordings. At the end of each recording, some questions will be asked about what was said. You will hear the recordings and the questions only once. Aftereach question, there will be a pause. During the pause, you are required to read the fourchoices marked A, B, C and D, and decide which is the best answer. Then mark thecorresponding letter on the Answer Sheet with a single line through the center.Task 116. A. How to use the software his store sells. B. Customer at his store.C. People working in his store.D. His job responsibilities.17. A. They are good at bargaining. B. They often report to the head office in Sydney.C. They are good at dealing with customers.D. They are happy.18. A. Sending complaints. B. Supervising staff.C. Submitting payroll information.D. Reporting to the head office.Task 219. A. They are talking about the company’s decision to move away.B. They are talking about the customers in Kenton.C. They are talking about their old office in Kenton.D. They are talking about a meeting in Kenton.20. A. The Public Relations Department. B. The Finance Department.C. The Sales Department.D. The Customer Service Department.Part II READING (55 minutes) Section ADirections:Choose the best answer for each sentence from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line through the center.21. Organizations which aim at high market ______ generally have long product lines.A. segmentB. profitC. shareD. mix22. As a manager, you should make sure your subordinates know your ____ and how you are going toachieve them.A. examplesB. objectivesC. recordsD. relationship23. Remember this special offer ______ on May 1st. Don’t miss it.A. expiresB. completesC. finishesD. goes24. The company keep a careful eye on the ______ of their new cosmetic products.A. launchB. produceC. issueD. announce25. Could you please send me the latest catalogue and make sure that I am on your ______ list for futuremail shots?A. catalogueB. dialogueC. mailingD. guest26. Could you ______ the line a moment, please?A. takeB. holdC. catchD. extend27. Unfortunately Ms. Zhong is not able to ______ the appointment with you on Wednesday, as arrangedbefore.A. runB. keepC. makeD. manage28. ______ refers to knowing that there is little risk of losing one’s job.A. BureaucracyB. PromotionC. Job safetyD. Job security29. Draft(s) drawn ______ the credit must be negotiated in China on or before May 12, 2007 after whichdate this credit expires.A. atB. inC. withD. under30. The order No. 105 is so urgently required that we have to ask you to ______ shipment.A. quickenB. fastenC. speed upD. put upSection BDirections:Read the following passage. Fill each gap with the best answer from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line throughthe center.A 31 is perhaps one of the strongest sign of customer loyalty, because making a referral goes beyond being satisfied. A customer who makes a referral is putting his own reputation on the 32 -- and takes this risk only if he is loyal. Fred Reichheld, a leader beyond the subject of customer loyalty, 33 this in his latest book, The One Number You Need To Grow. Reichheld 34 that customer loyalty can be measured by asking customers a single question: How likely would you be to remember our company to a friend? By analyzing the 35 , Reichheld believes it is possible to predict how fast a firm will grow compared with its 36 .Let’s take this notion a step 37 and look at referrals to customers loyalty programs themselves. Not only do customers refer people to companies, they also refer people to loyalty programs. Eighty-two percent of Americans 38 in customer loyalty programs have referred friends and families to their favorite loyalty programs, according to the “2004/2005 Customer Loyalty Research Report” by marketing 39 firm Parago. High income earners (with household incomes more than $125, 000) tend to be most 40 in referrals: More than 90 percent of high income members refer one or more people to a program: 64 percent of high income members.31. A. suggestion B. recommendation C. question D. complaint32. A. product B. company C. line D. business33. A. points B. says C. approves D. echoes34. A. agrees B. disagrees C. argues D. proves35. A. answers B. sayings C. remarks D. responses36. A. competitors B. staff C. customers D. responses37. A. back B. further C. farther D. next38. A. proposing B. participating C. relating D. comparing39. A. advising B. advisor C. consulate D. consulting40. A. slow B. passive C. unwilling D. activeSection CDirections:Read the following passage and the statements that follow. Choose the best answer for each statement from the three choices marked A, B, and C, and mark the corresponding letter onthe Answer Sheet with a single line through the center.Dear Sir or Madam:I’m writing to complain about the way I was treated on the 4 p.m. bus from Swindon to Wotton Bassett. I had to take the bus home. For several days, my age was questioned by the bus driver.As I was embarrassed at the driver making a scene (吵闹), the first time, I paid the £1.05, instead of just 70p. When I got off I asked for my 35p back and was told to go to the bus station with proof of my age.The next day I asked once again for a child single from Blagrove to Wotton Bassett, and the male driver asked my date of birth, and then for proof. Is everyone expected to carry a birth certificate or passport around because of arrogant bus drivers? I gave the driver 70p which was the only money I had on me. I told the driver this and he stopped the bus.The other passengers were clearly frustrated and told him not to be so stupid. One of the adults knew me and tried to tell him that I was only 14 and at school but he ignored her. Luckily another passenger gave the driver the extra 35 p so that he’d drive on.How does someone like this get a job dealing with the public when he acts like this? I understand that Stagecoach is short of drivers but I think this particular driver is just going to make customers feel threatened and reluctant to travel with him.I’m sure there are other people who must have complained about his attitude and something should be done about him.I’d like my money refunded and would hope that in the future the drivers would believe what they are told.Yours faithfully(Miss) Emma Harrow41. The writer was unhappy about the bus service by the 4 p.m. bus from Swindon to Wotton Bassett.A. True.B. False.C. Not mentioned.42. The bus driver had some doubts about the writer’s age and believed she was an adult.A. True.B. False.C. Not mentioned.43. As a girl of 14, the writer believed she should pay only 35p for a child single from Blagrove to WottonBassett.A. True.B. False.C. Not mentioned.44. The other passengers were annoyed by the driver’s behavior and they were on the girl’s side.A. True.B. False.C. Not mentioned.45. The driver will lose his job because a lot of people have complained about his attitude.A. True.B. False.C. Not mentioned.Section DDirections:Look at the tables and charts below. For each table or charts, there are four statements describing it. Choose the best statement from the four choices marked A, B, C and D to matchit. Then mark the corresponding letter on the Answer Sheet with a single line through thecenter.46. Favorite movie between teenagers aged 12 — 18.ScienceFiction, 8%Romance, 14%A. Teenagers prefer foreign movie than science fiction.B. The most popular movie among teenagers is comedy.C. Teenagers like horror movie least.D. Action movie is the most popular type of movie among teenagers.A. American refined copper imported from Mainland China increased to $157 billion in 2003.B. American airplanes exported to Mainland China increased by $2.2 billion in 2003.C. Compared with 1999, America exported less still to Mainland China in 2003.D. Compared with 1999, all the American exports to Mainland China increased except grain in 2003. 48. Annual average number of new files opened per trustee, Canada, 1992—2003100130160190199219931994199519961997199819992000200120012003A. The year 2003 sees the biggest amount of new files opened per trustee.B. There is a decrease in new files opening from 1996-1999.C. There are more new files opened in the year 2002 than in the year 2001.D. More new files are opened means Canadians are getting richer.$591,000$200,000$413,000$596,00049. A. The west part of Canada spends the most amount of money on the language program.B. The less developed region tends to spent less money on the language program.C. The capital region spends the most amount of money on the language program because people therehave stronger drive to learn languages than people in other regions.D. The east part of Canada spends more than twice of the money on the language program than thecentral part.50. Average Daily Traffic for IR 270NORTH –OUTERBELT WIDERNING PROJECTS COMPLETED-(1965-2005)50,000100,000150,000200,000196519701975198019851990199520002005A. There is a sharper increase between the years 1990 to 1995 than between the years 1980 to 1990.B. In general, there is an increasing trend in average daily traffic from the year 1965 to the year 2005.C. The increase in people ’s income led to an increase in average daily traffic.D. The project was completed in 2005.Section EDirections :Read the following two passages. Choose the best answer for each statement or question fromthe four choices marked A, B, C and D, and mark the corresponding letter on the AnswerSheet with a single line throw the center.Passage OneMost products must be contained before they can be moved from one place to another. To function successfully, the package must contain the product. This containment function of packaging makes a huge contribution to protecting the environment. Faulty packaging (or under packaging) can lead to spillages and result in major losses and serious damage.Packaging plays a vital role in protecting products as they go from the manufacturer to the consumer. Packaging is designed to ensure that the product reaches the consumer in good condition. The product is protected:● during tra nsport and distribution;● from climatic effects (heat and cold, moisture, vapour, drying atmospheres);● from hazardous substances and contaminants;● from infestation.Packaging can also provide supplementary product protection. This may be achieved by forms of cushioning such as shredded papers, sheets of corrugated paperboard (瓦楞纸板), foamed plastic or wrappings. Thermoformed plastic trays (for biscuits) or inner paperboard partitions (in a carton of wine) protect fragile goods. Structures that resist damage can also be created by tightly enclosing products in shrinkable or stretchable films or in tighter and smaller bundles of paperboard and corrugate.Packaging serves as a shield against infection by contamination. Improved standards of public health and processing sanitation (卫生设备) have contributed to the reduction of infection around the world. Food quality and safety are guaranteed by tamper proof packaging. Child proof closures on household chemicals/ detergents, pharmaceuticals and care products are devices developed by the packaging industry to protect against misuse.Food products are subject to biological spoilage caused by the normal enzyme(酶)-induced ageing and by microbiological decomposition caused by bacteria, yeasts (酵母) and moulds. Packaging assists inthe preservation of foods and can reduce the rate of spoilage and decomposition. Packaging therefore contributes to food safety, quality and nutrition. Packaging technology has made major contributions to advancing food science and food safety and reduction of food spoilage.A package must protect what it sells and sell what it protects. Modern methods of consumer marketing would fail were it not for the messages communicated on the package. It is not only the primary package that must communicate. Warehouses and distribution centers would be less efficient if secondary and tertiary packages lacked labels or carried incomplete details. When international trade is involved and different languages are spoken, the use of unambiguous, readily understood symbols on the distribution package is essential.Packaging protects the interests of consumers. The information contained on the package tells the consumer what the product is and how to use it. Such information includes: product brand names and descriptions; manufacturer’s name and address; quantity; use-by dates; directions fro use; storage and disposal; and cautionary or emergency information. Food packaging lists: ingredients; new weight of the contents and the number of servings; methods of preparation; recipes and serving ideas; and often the nutritional benefits of the contents. Much of this information is required by law.The printed codes on packages (including bar codes) help ensure the control of the flow of products to the consumer during bulk-distribution. Information includes: quantity, price, inventory levels, lot numbers, distribution routes, size, elapsed time since packaging, color, and merchandising and premium data.The information provided on packaging allows the consumer to make informed decisions on the product’s purchase and use.51. The main idea of this passage may be expressed as __________.A. the roles of packagingB. the types of packagingC. the importance of packagingD. the development of packaging52. According to the passage, the container of the product may prevent the product from __________.A. improving the efficiencyB. reducing the costC. polluting the environmentD. making the delivery fast53. Packaging plays great roles in the following things EXCEPT __________.A. ensuring the quality of foodB. guaranteeing the safety of foodC. providing the variety of foodD. reducing the spoilage of food54. A package sells what it protects because __________.A. packaging will influence consumers’ decisions with the information it offersB. different languages are printed on the packages of productsC. all packages contain complete symbols about the productD. the printed code offers much convenience for the sellers to sell the products55. Which function of packaging is not discussed in the passage?A. Communication function.B. Protection function.C. Containment function.D. Distribution function.Passage TwoYou may still be using paper invoice s and doing so for various reasons. Perhaps you’re unsure of the viability of electronic invoicing? Or maybe you don't trust cyberspace? It may be that you're intimidated by the changeover or feel that it will take too much time and effort? The fact is paperless invoicing is easy, convenient and inexpensive. With electronic invoices, it's estimated that a company can save 80% of the cost associated with paper billing. Additionally, those companies purchasing products are able to save money by paying via the Net without any late fees and saving money on postage, stationery and envelopes.Labor costs are lessened on both sides of the exchange.However, of the 18 billion invoices generated each year in Europe, most are still submitted on paper. For EU member nations, there has been a problem of incorporating Value Added Tax (VA T) rates into an e-invoice that crosses national borders. If you're trading within the UK, this is not a problem, but when conducting business outside native environments, electronic invoices can be problematic. Over the past few years, after the EU issued the "E-Invoice Directive" (known as Directive 2001/115/EC) in January 2004, member nations have worked to help solve this problem. However, with legislation varying from country to country there are still difficulties in making e-invoices VA T compliant. All invoices must be V AT compliant as per the laws of the land of supply. Despite these challenges on the import/export front, you can still readily cut down on paperwork by submitting e-invoices within the UK.Another problem you may face has to do with a lack of standardization in using electronic invoicing, whether dealing within the UK or outside of its boundaries. There are numerous standards that are available to businesses, including those that start with the purchaser and those that are initiated by the supplier. In order to use an e-invoice system, you'll need to determine what type of structure best meets your billing needs.Even when you have decided to use electronic invoicing, there will be a period of training and adjustment whether your operation is small, medium or large. No matter how simple the system, you'll find that employees will be confused at times. This is especially true if your former system has been used for a long period of time. Also, even in this cyber-age, many of us still find comfort in having paper in our hands.In actual use of electronic invoicing, make sure that there is a sound system of back-ups in place. The fear that information might be lost is perhaps one of the biggest reasons for people clinging to the paper invoice. However, paper can be lost too, and unlike electronically generated bills once misplaced or thrown out, they are difficult to recreate. Paper invoices also take up a lot of room that can be used for office, storage or sales space.56. Paperless invoicing ___________.A. costs more than paper billingB. costs more laborC. saves money on postage, stationery and envelopesD. may result in late fees57. Electronic invoices can be problematic when __________.A. trading within the UKB. conducting business with foreign countriesC. doing business within native environmentsD. traveling across national borders58. A period of training and adjustment is necessary in order to use electronic invoicing because _______.A. the system is so complicatedB. the option is too largeC. employees are not good at using computersD. employees have problems in using the system59. What should be done to ensure a sound use of paperless invoicing?A. Structuring new standards for each business.B. Employing more professional employees.C. Adjusting computer systems.D. Having a sound system of back-up.60. The biggest reason why some people are against the electronic invoice is that __________.A. it is more expensive than the paper invoiceB. it is too difficult to learnC. the information of the electronic invoice may be more likely to be lostD. it’s difficult to recreate the electronic invoice once they are misplacedPart III TRANSLATING & WRITING (40 minutes) Section ADirections:Translate the following passage into Chinese and write the Chinese version on the Answer Sheet.61. Thank you for your enquiry. We have a stock of 1, 000 of DP122 which we are selling off at US$20each. We can offer a quantity discount of up to 10% and are prepared to give 15% discount for an offer to buy the complete stock. Our product price will increase by 10% across the board next month.Section BDirections:Write a memo of no less than 100 words according to the given information and write it on the Answer Sheet.62. After Tony Dooly, the manager in charge of equipment repair and maintenance of DEF Companyreceives a call from Pat Baker, the sales representative of ABC Company, he says to you, “I’d like to collect suggestions from all staff on the laptops which were bought from ABC Company.” He adds that two engineers from ABC Company will come to your company and ask you to write a memo under his name, telling the staff when they have to email their suggestions to you and what the engineer will do。

国际商务英语口语实训Test 1共13页

国际商务英语口语实训Test 1共13页

Part one Interview
Test 1
(1) Yes. Being punctual is very important. If you arrived late, the interviewer would get the impression that you do not take the interview seriously.
Test 1
Part Two Mini-presentation
Secondly, you should know more about the company, such as its profile, structure, existing problems, requirements, campaigns and future plans. Finally, you should also prepare yourself psychologically, and this will help you combat stress. Rehearsing the interview with your friends, for example, is a good relaxation exercise that can install confidence in you.
Test 1
Part Three: Collaborative task and discussion
B: That's just what I was thinking. And remember to bring along an extra resume and letters of recommendation in case the interviewer doesn't have them handy. A: I couldn't agree more. There is no danger when there is preparedness. B: The last important thing is you should never be nervous during the interview. You should keep your spirits up and maintain your confidence. A: That's absolutely true. Confidence is all I need.

商务英语口语专题

商务英语口语专题

商务英语口语专题PART ONE :BEC PRELIMINARY PRESENTATIONIn this part of the test, you are asked to give a short talk on a business topic. You have to choose one of the topics from the two below and then talk for about one minute. You have one minute to prepare your ideas.TEXT 1A WHAT IS IMPORTANT WHEN ORGANIZING AMEETING?u AGENDAu LENGTH OF MEETINGu TYPE OF ROOMB WHAT IS IMPORTANT WHEN ARRANGINGENTERTAINMENT FOR CLIENTS?u TYPE OF ACTIVITYu VENUEu COSTTEXT 2A WHAT IS IMPORTANT WHEN RECRUITING NEWSTAFF?u QUALIFICATIONSu EXPERIMENTu REFERENCESB WHAT IS IMPORTANT WHEN RENTING OFFICEPREMISES?u SIZEu LOCATIONu COSTTEXT 3A: WHAT IS IMPORTANT WHEN…?LOOKING FOR A NEW JOBu LOCATIONu SALARYu GOOD COLLEAGUESB: WHAT IS IMPORTANT WHEN…?CHOOSING A BUSINESS CLUB TO JOINu NUMBER OF MEMBERSu TYPES OF EVENTSu COST OF JOININGTEXT 4A WHAT IS IMPORTANT WHEN CHOOSING A HOTEL FORBUSINESS VISITORS?u LOCATIONu COSTu STANDARDB WHAT IS IMPORTANT WHEN EMPLOYING ASECRETARY?u EXPERIENCEu SKILLSu PERSONAL QUALITIESTEXT 5A WHAT IS IMPORTANT WHEN MAKING TRAVELARRANGEMENTS FOR A BUSINESS TRIP?u CONVENIENCEu COSTu COMFORTB WHAT IS IMPORTANT WHEN GOING FOR A JOBINTERVIEW?u KNOWLEDGE OF COMPANYu APPEARANCEu ARRIVING ON TIMEPART TWO:BEC VANTAGE PRESENTATIONIn this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the below and then talk for about one minute. You have one minute to prepare your idea.TEXT 1A WHAT IS IMPORTANT WHEN DECIDING WHETHER TOOBTAIN A FURTHER QUALIFICATIONS?u TIME COMMITMENT REQUIREDu CAREER BENEFITSuB WHAT IS IMPORTANT WHEN CONSIDERING WHETHERTO INVEST IN TECHNOLOGY?u BENEFITS TO THE COMPANYu COSTS INVOLVEDuC WHAT IS IMPORTANT WHEN PLACING A NEWSPAPERADVERTISEMENT?u NEWSPAPER SALES FIGURESu COST OF ADVERTISINGuTEXT 2A WHAT IS IMPORTANT WHEN SELECTING EMPLOYEESFOR PROMOTION?u PERSONAL QUALITIESu CURRENT PERFORMANCEuB WHAT IS IMPORTANT WHEN CHOOSING SUITABLETRANSPORT FOR A BUSINESS TRIP?u CONVENIENCEu COST-EFFECTIVENESSuC WHAT IS IMPORTANT WHEN SETTING UP NEWBUSINESS?u MANAGEMENT EXPERIENCEu FINANCIAL BACKINGuTEXT 3A WHAT IS IMPORTANT WHEN …..?CONSIDERING A CAREER CHANGE u FURTHER STUDY OR TRAININGu OPPORTUNITIES FOR FUTURE PROMOTIONuB WHAT IS IMPORTANT WHEN …..?DECIDING ON PACKAGING FOR PRODUCTS u IMAGEu PRODUCTION PROCESSuC WHAT IS IMPORTANT WHEN …..?SETTING PRICES FOR NEW PRODUCTSu PRODUCTION COSTSu COMPETITORS’ PRICESuTEXT 4A WHAT IS IMPORTANT WHEN …..?SELECTING APPLICANTS FOR A JOB u WORK EXPERIENCEu PERSONAL QUALITIESuB WHAT IS IMPORTANT WHEN …..?AIMING TO IMPROVE PRODUCTION QUALITYu UP –TO-DATE EQUIPMENTu STAFF TRAININGuC WHAT IS IMPORTANT WHEN …..?CHOOSING A NEW SUPPLIERu PRICES AND DISCOUNTSu REPUTATIONuTEXT 5A WHAT IS IMPORTANT WHEN ORGANIZING ANIN-HOUSE TRAINING COURSE?u COURSE CONTENTSu PARTICIPANTS SELECTEDuB WHAT IS IMPORTANT WHEN RECRUITING SENIORSTAFF?u RECRUITMENT AGENCIESu FINANCIAL INCENTIVESuC WHAT IS IMPORTANT WHEN DECIDING WHETHER TOAPPLY FOR A NEW POST?u LOCATIONu CAREER PROSPECTSuTEXT 6A WHAT IS IMPORTANT WHEN ATTENDING ANINTERVIEW?u APPEARANCE OF APPLICANTu APPLICANT’S KNOWLEDGE OF COMPANYuC WHAT IS IMPORTANT WHEN PREDICTING PROFITS?u CURRENT SALES FIGURESu MARKET TRENDSuB WHAT IS IMPORTANT WHEN PLANNING MARKETRESEARCH?u TYPES OF QUESTIONSu TYPE OF PEOPLEuPART THREE:QUESTIONSl Do you think mangers should work longer hours than their staff?l What skills do you think are important for managing staff? l Is it important to create a good impression at the start of a new job?l Do you think that business people have enough free time for relaxation?l Do you think some kinds of work motivate people more than others?l Do you think employers should provider special training for new employees?l Do you think that companies should provide leisure facilities for their employees?l How important do you think it is to get on well with colleagues at work?l When somebody starts a new job, how can colleagues make them feel welcome?l Do you think people work more efficiently if they take regular breaks?l Is the amount you earn very important to you in your career? l What other things about a job are important to you?l What type of conferences would you find useful?l What do you think makes a conference interesting?l How useful is it for people in business to attend conferences?l Do you think companies should pay for staff to attend conferences?l Would you prefer to work as part of a team or on your own? l Do you think it’s a good idea for companies to organize social events for their employees?l What kinds of things do you think employers can do to motivate staff?l Do you think office workers should be allowed to work at home sometimes?l Do you think it’s important for colleagues to see each other on a daily basis?l Do you think the number of shops will decrease in the future?l Do you think people can be trained to work more efficiently? l Do you work better in a busy place or somewhere quieter?l Do you think there will be fewer offices in the future?l Do you think it is better to finish one task before starting the next?l Do you think all business courses should include training in the use of technology?l Do you think its’ important for companies to have the latest technology?l Do you think that technological changes make people’s jobs easier?l Do you enjoy using the latest technology?l Do you think technology will affect the way companies operate in the future?l How do you normally dress for work/college?l Do you think that people in service industries, such as banks and shops, should be required to wear a uniform?l In the future, do you think business people will dress more formally or less formally?l Do you think it’s necessary to be smartly dressed to gain promotion?l Which do you think maters more to people?l Do you think it’s easy for members of the same family to runa business together?l Do you think it’s easier to manage a small team or a large team?l Do you think people can be trained to manage staff well?l How important is it to have good delivery arrangements when selling on the internet?l What do you think are the advantages for companies of selling on the internet?l Which goods or services do you think are most suitable for selling on the internet?l Have you ever used the internet to buy anything?l Do you think the internet is a good way to get business news? l What kind of business news do you think is the most interesting?l Would you buy a business magazine regularly?l How important is it for people working in business to keep up to date with business news?l How can you get information about a company?l Is it important to be well organized at work?PART FOUR: DISCUSSIONThe importance of location for a companyl Convenient transportation link, quick access to highway, to reduce transportation costl Be in the financial and trading center, plenty of human resource to recruit, attract excellent and high scale personnell Be informed of a wide range of commercial information, establish business networkHow to encourage teamwork in a companyl Identify goals and objectives the team is about to achieve l Keep every team member well informedl Motivate creative thinkingl Learn from each other, brainstormingThe importance of computer technology in workplacel Enhance the efficiency of managementl Do repetitive work almost without mistakesl Collect information through internetl Data processingl Quick, cost effective and easy access to business partnersTime management:l the importance of punctuality in all aspects of work.Recruitment:l How to ensure that job advertisements attract appropriate applicantsCustomer relations:l How to set up an effective customer services systemAdvertising:l How to advertise a new product effectivelyStaff management:l the importance of assessing staff performanceeffectivelyProduct development:l the factors involved in deciding when to withdraw a product from the market.Market research:l the importance of doing market research before launching a new product.Training:l How to monitor internal staff training schemes effectivelyStaff management:How to achieve and maintain high motivation among a workforceTechnology:l the importance of training staff in how to use new technology when introducing it into the workplace.Purchasing:l How to maintain good relationships with suppliersAdvertising:l How to achieve a strong visual impact in advertisingCareer development:l the importance of acquiring a range of skills throughout your careerCustomer relations:l the importance of customer services in maintaining a company’s competitivenessFinance:l How to ensure effective financial controls in a company PART FIVE:TOPICS FOR PRESENTATION AND DISCUSSIONTEXT 1TEXT 2TEXT 3TEXT 4TEXT 5 TEXT 6TEXT 7TEXT 8TEXT 9TEXT 10TEXT 11TEXT 12TEXT 13TEXT 14TEXT 15TEXT 16TEXT 17TEXT 18TEXT 19TEXT 20TEXT 21TEXT 22TEXT 23TEXT 24TEXT 25TEXT 26TEXT 27TEXT 28TEXT 29TEXT 30TEXT 31TEXT 32TEXT 33TEXT 34TEXT 35TEXT 36TEXT 37TEXT 38TEXT 39TEXT 40。

Unit 1(商务英语口语实训 下册)

Unit 1(商务英语口语实训 下册)

Sample dialogue (part 2)
• A: Well, we'll have a lot of difficulties in persuading our clients to buy at this price. But the comforting part is I've inspected your units, and I am very happy with them. Your goods are all far above standard quality. • B: We don't sacrifice quality for quick profits. We spend a lot of money to make sure that our quality is much better. • A: Well, we're really interested in placing an order under further negotiation. We can start the negotiations as soon as you prepared. • B: Thank you very much. I believe the contract will bear fruit in no time, and I hope our continuing cooperation and further extension of our trade relations. • A: That's what I want, too.
take up 开始;开始从事
• • • • • He took up writing after graduation. 毕业后他开始从事写作。 to take up swimming 开始学游泳 He did not particularly want to take up a competitive sport. • 他并没有特别想要开始从事竞技性运动项 目。

商务英语写作(Test1-I至Test3-V)

商务英语写作(Test1-I至Test3-V)

Directions: Read the following technical terms and choose the Chinese equivalent for each.每一行可能会打乱,根据单词选中文Directions: Rearrange the following sentences to compose a good letter.A. We look forward to hearing from you soon.B. Since we might be interested in doing business with your company, we would like to have some information of your company and your products.C. We are a company that imports shoes for sale to France clients and wehave enclosed our company’s brochure for your reference.D. We would therefore appreciate if you could give us a catalogue and price list regarding your products.E. Your company’s name comes to our attention through an article in the May issue of Business Magazine and we understand that you manufacture shoesof various <!--[if !vml]--><!--[endif]-->sizes.Your answer for sentence 1:答案:反馈正确答案是:C题目2正确获得2分中的2分标记题目题干Your answer for sentence 2:答案:反馈正确答案是:E题目3正确获得2分中的2分标记题目题干Your answer for sentence 3:答案:反馈正确答案是:B题目4正确获得2分中的2分标记题目题干Your answer for sentence 4:答案:反馈正确答案是:D正确获得2分中的2分标记题目题干Your answer for sentence 5:答案:反馈正确答案是:A不正确获得2分中的0分标记题目题干Which of the following sentences is positive?选择一项:A.You won’t be disappointed with the electronic services we now offer.B.It can be moved forward with community support.C.If you fail to pass the examination, you will not qualify..D.Construction cannot begin until the building plans are approved.反馈正确答案是:It can be moved forward with community support.题目2不正确获得2分中的0分标记题目题干Which of the following sentences emphasizes the receiver-oriented attitude and the “you-view”?选择一项:A.We want to ensure that your stay at Dalton’s B& B is pleasant; so if it isn’t, we’ll give you a coupon for a free dinner.B.You will be pleased to learn a new schedule of low-cost flights to Paris.C.We offer a free catalogue of office furniture that saves money and shopping time for readers.D.I have your custom-printed business cards ready.反馈正确答案是:You will be pleased to learn a new schedule of low-cost flights to Paris.题目3不正确获得2分中的0分标记题目题干Which of the following sentences is courteous?选择一项:A.Am I the only one who can read the operating manual?B.Will you please sign and return this form as soon as possible?C.If you had listened to our agent more carefully, you would know that your policy does not cover accidents outside the UK.D.As director of your department, you will have to get your employees to use the correct forms.反馈正确答案是:Will you please sign and return this form as soon as possible?题目4正确获得2分中的2分标记题目题干Which of the following sentences is bias-free?选择一项:A.Employees requesting sick leave must file the required paper-work at least two weeks prior to their requested leave.B.The woman professor is afflicted by heart disease.C.Some restaurants have a special menu for old people.D.Every employee is entitled to see his personnel file.反馈正确答案是:Employees requesting sick leave must file the required paper-work at least two weeks prior to their requested leave.题目5不正确获得2分中的0分标记题目题干Which of the following sentences emphasizes the receiver-oriented attitude and the “you-view”?选择一项:A.We want to ensure that your stay at Dalton’s B& B is pleasant; so if it isn’t, we’ll give you a coupon for a free dinner.B.Anyone who can demonstrate proficiency in using the power equipment can rent it.C.I have your custom-printed business cards ready.D.We offer a free catalogue of office furniture that saves money and shopping time for readers.反馈正确答案是:Anyone who can demonstrate proficiency in using the power equipment can rent it.题目6不正确获得2分中的0分标记题目题干Which of the following sentences is positive?选择一项:A.In response to your e-mail complaint, we are investigating our agent’s poor behavior..B.You won’t be disappointed with the electronic services we now offer.C.Construction cannot begin until the building plans are approved.D.It can be moved forward with community support.反馈正确答案是:It can be moved forward with community support.题目7正确获得2分中的2分标记题目题干Which of the following sentences emphasizes the receiver-oriented attitude and the “you-view”?选择一项:A.You can have a free catalogue of office furniture that saves money and shopping time for you.B.We take pride in announcing a new schedule of low-cost flights to Paris.C.I have your custom-printed business cards ready.D.We want to ensure that your stay at Dalton’s B& B is pleasant; so if it isn’t, we’ll give you a coupon for a free dinner.反馈正确答案是:You can have a free catalogue of office furniture that saves money and shopping time for you.题目8不正确获得2分中的0分标记题目题干Which of the following sentences emphasizes the receiver-oriented attitude and the “you-view”?选择一项:A.I have your custom-printed business cards ready.B.We want to ensure that your stay at Dalton’s B& B is pleasant; so if it isn’t, we’ll give you a coupon for a free dinner.C.You can have a free catalogue of office furniture that saves money and shopping time for you.D.Our safety policy forbids us from renting power equipment to anyone who cannot demonstrate proficiency in its use.反馈正确答案是:You can have a free catalogue of office furniture that saves money and shopping time for you.题目9不正确获得2分中的0分标记题目题干Which of the following sentences emphasizes the receiver-oriented attitude and the “you-view”?选择一项:A.We have shipped your order by UPS, and we are sure it will arrive in time for the sales promotion on May 1st.B.Our warranty becomes effective only when we receive an owner’s registration.C.You will be pleased to learn a new schedule of low-cost flights to Paris.D.We have a very good selection of winter clothes in the spring at the Miss Style Clothing Store.反馈正确答案是:You will be pleased to learn a new schedule of low-cost flights to Paris.题目10正确获得2分中的2分题干Which of the following sentences is positive?选择一项:A.Construction can begin as soon as the building plans are approved.B.It is impossible to move forward without community support.C.If you fail to pass the examination, you will not qualify.D.In response to your e-mail complaint, we are investigating our agent’s poor behavior.反馈正确答案是:Construction can begin as soon as the building plans are approved.题目11不正确获得2分中的0分标记题目题干Which of the following sentences emphasizes the receiver-oriented attitude and the “you-view”?选择一项:A.We want to ensure that your stay at Dalton’s B& B is pleasant; so if it isn’t, we’ll give you a coupon for a free dinner.B.Your new custom-printed business cards are ready.C.We offer a free catalogue of office furniture that saves money and shopping time for readers.D.Our safety policy forbids us from renting power equipment to anyone who cannot demonstrate proficiency in its use.反馈正确答案是:Your new custom-printed business cards are ready.题目12正确获得2分中的2分标记题目题干Which of the following sentences is courteous?选择一项:A.Let’s review the operating manual together so that you can get your documents to print correctly next time.B.This is the second time I’ve written. Can’t you get anything right?C.As director of your department, you will have to get your employees to use the correct forms.D.If you had listened to our agent more carefully, you would know that your policy does not cover accidents outside the UK.反馈正确答案是:Let’s review the operating manual together so that you can get your documents to print correctly next time.题目13不正确获得2分中的0分题干Which of the following sentences is positive?选择一项:A.If you fail to pass the examination, you will not qualify.B.It is impossible to move forward without community support.C.In response to your e-mail complaint, we are investigating our agent’s poor behavior.D.You’ll be pleased with the electronic services we now offer.反馈正确答案是:You’ll be pleased with the electronic services we now offer.题目14正确获得2分中的2分标记题目题干Which of the following sentences is bias-free?选择一项:A.The attorney was an expert trial lawyer.B.Every employee is entitled to see his personnel file.C.An employee requesting sick leave must file the required paper-work at least two weeks prior to her requested leave.D.The woman professor is afflicted by heart disease.反馈正确答案是:The attorney was an expert trial lawyer.题目15不正确获得2分中的0分标记题目题干Which of the following sentences emphasizes the receiver-oriented attitude and the “you-view”?选择一项:A.We offer a free catalogue of office furniture that saves money and shopping time for readers.B.Your stay at Dalton’s B& B should be pleasant one. If you are unsatisfied, you’ll receive a coupon for a free dinner.C.I have your custom-printed business cards ready.D.Our safety policy forbids us from renting power equipment to anyone who cannot demonstrate proficiency in its use.反馈正确答案是:Your stay at Dalton’s B& B should be pleasant one. If you are unsatisfied, you’ll receive a coupon for a free dinner.题目1不正确获得2分中的0分未标记标记题目题干Which of the following sentences emphasizes the receiver-oriented attitude and the “you-view”?选择一项:A. We take pride in announcing a new schedule of low-cost flights to Paris.B. We have shipped your order by UPS, and we are sure it will arrive in time for the sales promotion on May 1st.C. We have a very good selection of winter clothes in the spring at the Miss Style Clothing Store.D. Your warranty starts working for you as soon as you return your owner’s registration.反馈正确答案是:Your warranty starts working for you as soon as you return your owner’s registration.题目2不正确获得2分中的0分未标记标记题目题干Which of the following sentences emphasizes the receiver-oriented attitude and the “you-view”?选择一项:A. We take pride in announcing a new schedule of low-cost flights to Paris.B. We have a very good selection of winter clothes in the spring at the Miss Style Clothing Store.C. Our warranty becomes effective only when we receive an owner’s registration.D. Your order will be delivered by UPS in time for your sales promotion on May 1st.反馈正确答案是:Your order will be delivered by UPS in time for your sales promotion on May 1st. 题目3正确获得2分中的2分未标记标记题目题干Which of the following sentences emphasizes the receiver-oriented attitude and the “you-view”?选择一项:A. Welcome you to choose winter clothes in the spring at the Miss Style Clothing Store.B. Our warranty becomes effective only when we receive an owner’s registration.C. We take pride in announcing a new schedule of low-cost flights to Paris.D. We have shipped your order by UPS, and we are sure it will arrive in time for the sales promotion on May 1st.反馈正确答案是:Welcome you to choose winter clothes in the spring at the Miss Style Clothing Store.题目4不正确获得2分中的0分未标记标记题目题干Which of the following sentences is positive?选择一项:A. You won’t be disappointed with the electronic services we now offer.B. It is impossible to move forward without community support.C. You will qualify as soon as you pass the examination.D. Construction cannot begin until the building plans are approved.反馈正确答案是:You will qualify as soon as you pass the examination.题目5不正确获得2分中的0分未标记标记题目题干Which of the following sentences is bias-free?选择一项:A. Some restaurants have a special menu for old people.B. The woman professor is afflicted by heart disease.C. Employees requesting sick leave must file the required paper-work at least two weeks prior to their requested leave.D. The old Spanish attorney was an expert trial lawyer.反馈正确答案是:Employees requesting sick leave must file the required paper-work at least two weeks prior to their requested leave.题目6不正确获得2分中的0分未标记标记题目题干Which of the following sentences is courteous?选择一项:A. If you had listened to our agent more carefully, you would know that your policy does not cover accidents outside the UK.B. This is the second time I’ve written. Can’t you get anything right?C. As director of your department, you will have to get your employees to use the correct forms.D. Let’s review the operating manual together so that you can get your documents to print correctly next time.反馈正确答案是:Let’s review the operating manual together so that you can get your documents to print correctly next time.题目7获得2分中的0分未标记标记题目题干Which of the following sentences emphasizes the receiver-oriented attitude and the “you-view”?选择一项:A. You will be pleased to learn a new schedule of low-cost flights to Paris.B. Our warranty becomes effective only when we receive an owner’s registration.C. We have a very good selection of winter clothes in the spring at the Miss Style Clothing Store.D. We have shipped your order by UPS, and we are sure it will arrive in time for the sales promotion on May 1st.反馈正确答案是:You will be pleased to learn a new schedule of low-cost flights to Paris.题目8正确获得2分中的2分未标记标记题目题干Which of the following sentences emphasizes the receiver-oriented attitude and the “you-view”?选择一项:A. We take pride in announcing a new schedule of low-cost flights to Paris.B. We want to ensure that your stay at Dalton’s B& B is pleasant; so if it isn’t, we’ll give you a coupon for a free dinner.C. I have your custom-printed business cards ready.D. You can have a free catalogue of office furniture that saves money and shopping time for you. 反馈正确答案是:You can have a free catalogue of office furniture that saves money and shopping time for you.题目9不正确获得2分中的0分未标记标记题目题干Which of the following sentences is positive?选择一项:A. If you fail to pass the examination, you will not qualify.B. In response to your e-mail complaint, we are investigating our agent’s poor behavior.C. It is impossible to move forward without community support.D. You’ll be pleased with the electronic services we now offer.反馈正确答案是:You’ll be pleased with the electronic services we now offer.题目10获得2分中的2分未标记标记题目题干Which of the following sentences is positive?选择一项:A. You won’t be disappointed with the electronic services we now offer.B. In response to your e-mail complaint, we are investigating our agent’s poor behavior..C. It can be moved forward with community support.D. Construction cannot begin until the building plans are approved.反馈正确答案是:It can be moved forward with community support.题目11正确获得2分中的2分未标记标记题目题干Which of the following sentences emphasizes the receiver-oriented attitude and the “you-view”?选择一项:A. You will be pleased to learn a new schedule of low-cost flights to Paris.B. I have your custom-printed business cards ready.C. We want to ensure that your stay at Dalton’s B& B is pleasant; so if it isn’t, we’ll give you a coupon for a free dinner.D. We offer a free catalogue of office furniture that saves money and shopping time for readers. 反馈正确答案是:You will be pleased to learn a new schedule of low-cost flights to Paris.题目12正确获得2分中的2分未标记标记题目题干Which of the following sentences is positive?选择一项:A. In response to your e-mail complaint, we are investigating our agent’s poor behavior.B. If you fail to pass the examination, you will not qualify.C. Construction can begin as soon as the building plans are approved.D. It is impossible to move forward without community support.反馈正确答案是:Construction can begin as soon as the building plans are approved.题目13正确获得2分中的2分未标记标记题目Which of the following sentences emphasizes the receiver-oriented attitude and the “you-view”?选择一项:A. We want to ensure that your stay at Dalton’s B& B is pleasant; so if it isn’t, we’ll give you a coupon for a free dinner.B. I have your custom-printed business cards ready.C. We offer a free catalogue of office furniture that saves money and shopping time for readers.D. Anyone who can demonstrate proficiency in using the power equipment can rent it.反馈正确答案是:Anyone who can demonstrate proficiency in using the power equipment can rent it. 题目14正确获得2分中的2分未标记标记题目题干Which of the following sentences is bias-free?选择一项:A. Some restaurants have a special menu for old people.B. Every employee is entitled to see his personnel file.C. Employees requesting sick leave must file the required paper-work at least two weeks prior to their requested leave.D. The woman professor is afflicted by heart disease.反馈正确答案是:Employees requesting sick leave must file the required paper-work at least two weeks prior to their requested leave.题目15不正确获得2分中的0分未标记标记题目题干Which of the following sentences is positive?选择一项:A. It can be moved forward with community support.B. If you fail to pass the examination, you will not qualify..C. You won’t be disappointed with the electronic services we now offer.D. Construction cannot begin until the building plans are approved.反馈正确答案是:It can be moved forward with community support.题目9不正确获得2分中的0分未标记标记题目题干Which of the following sentences emphasizes the receiver-oriented attitude and the “you-view”?选择一项:A. We have shipped your order by UPS, and we are sure it will arrive in time for the sales promotion on May 1st.B. Our warranty becomes effective only when we receive an owner’s registration.C. Welcome you to choose winter clothes in the spring at the Miss Style Clothing Store.D. We take pride in announcing a new schedule of low-cost flights to Paris.反馈正确答案是:Welcome you to choose winter clothes in the spring at the Miss Style Clothing Store.题目10正确获得2分中的2分未标记标记题目题干Which of the following sentences emphasizes the receiver-oriented attitude and the “you-view”?选择一项:A. Your new custom-printed business cards are ready.B. We offer a free catalogue of office furniture that saves money and shopping time for readers.C. Our safety policy forbids us from renting power equipment to anyone who cannot demonstrate proficiency in its use.D. We want to ensure that your stay at Dalton’s B& B is pleasant; so if it isn’t, we’ll give you a coupon for a free dinner.反馈正确答案是:Your new custom-printed business cards are ready.做题说明:以下是选自商务信函的15个句子,每个句子包含4处划线部分,请将存在语法和/或结构错误的部分找出来。

全国国际商务英语培训认证考试(一级)笔试模拟试题(1)

全国国际商务英语培训认证考试(一级)笔试模拟试题(1)

全国国际商务英语培训认证考试(一级)笔试模拟试题(1)CHINA NATIONAL BUSINESS ENGLISH CERTIFICATE TEST(Level One)试卷册(120分钟)_____________________________________________________________________________________注意事项一、请将自己的姓名、准考证号写在答题卡和答题纸上。

试卷册、答题卡和答题纸均不得带出考场。

考试结束,监考人员收卷后考生才可离开。

二、全部考试时间为120分钟,不得拖延。

三、选择题的答案一定要涂写在答题卡上;听力理解(LISTENING)部分第一节(Section A)以及翻译和写作(TRANSLATING & WRITING ) 部分的答案要写在答题纸上,凡是写在试卷册上的一律不给分。

四、选择题每题只能选一个答案;如多选,则该题无分。

选定答案后,用HB或2B浓度铅笔以上的铅笔在相应字母的中部划一条横线。

正确方法如下:[A] [B] [C] [D]五、如需改动答案,必须先用橡皮擦净原来选定的答案,然后再按上面的方法重新填涂。

————————————————————————————————---------------------Part I LISTENING (25 minutes) Section ADirections:In this section, you will hear five short sentences.Each sentence will be spoken twice. At the end of each sentence, there will be a pause. During thepause, you are required to fill in the corresponding blank according to whatyou’ve heard. Then write your answer on the Answer Sheet.Example: You’ll hear:You’ll read: Mr. White will be back before ____________.From the sentence we learn that Mr. White will be back before 5:00. Therefore you should write 5: 00 in the corresponding blank on Your Answer Sheet. Now the test will begin.1. The speaker works for __________ Company in Seoul, South Korea.2. The man’s phone number is ________________________________.3. The discount for buying 450 units is _______________________ %.4. The date of conference is ______________________________ May.5. The predicted sales for every month next year is ________________ Units.Section BDirections:In this section, you will hear ten short conversations. At the end of each conversation, a question will be asked about what was said. Both the conversationand the question will be spoken only once. After each question, there will bea pause. During the pause, you are required to read the four choices marked A,B, C and D, and decide which is the best answer. Then mark the correspondingletter on the Answer Sheet with a single line through the center. Example: You will hear:You will read: A. She will post it later. B. She could notcontact the man.. C. She’s not sure if the computer is fixed. D. She can’t send it right now.From the conversation we learn that the woman cannot send the new catalogue immediately. Therefore, the correct answer is D. Now the test will begin.6. A. Making an appointment. B. Fixing a clock.C. Discussing a price.D. Going to a shop.7. A. Who’s calling, please B. Hang up, please.C. Wait a minute.D. You’ve dialed the wrong number.8. A. Mathematics. B. Banking. C. Credit. D. Computers.9. A. The typist has already typed it. B. He completed the typing himself.C. He’ll need her help.D. He wants the woman to type morecarefully.10. A. The meeting was cancelled. B. The meeting was put off.C. The meeting was held last Wednesday.D. The meeting was overcrowded.11. A. In a travel agency. B. In an airport. C. In a bank. D. In agovernment office.12. A. A tour guide. B. A hotel receptionist. C. A real estate agent. D.A hotel guest.13. A. Customer and supplier. B. Lawyer and client.C. Boss and employee.D. Shop assistant and customer.14. A. Thursdays and Fridays. B. Tuesdays and Fridays.C. Tuesdays and Thursdays.D. Tuesdays, Thursdays and Fridays.15. A. He is worried. B. He is happy. C. he feels confident. D. He feelstired.Section CDirections:In this section, you will hear two recordings. At the end of each recording, some questions will be asked about what was said. You will hear the recordingsand the questions only once. After each question, there will be a pause. Duringthe pause, you are required to read the four choices marked A, B, C and D, anddecide which is the best answer. Then mark the corresponding letter on the AnswerSheet with a single line through the center.Task 116. A. How to use the software his store sells. B. Customer at his store.C. People working in his store.D. His job responsibilities.17. A. They are good at bargaining. B. They often report to the head officein Sydney.C. They are good at dealing with customers.D. They are happy.18. A. Sending complaints. B. Supervising staff.C. Submitting payroll information.D. Reporting to the head office. Task 219. A. They are talking about the company’s decision to move away.B. They are talking about the customers in Kenton.C. They are talking about their old office in Kenton.D. They are talking about a meeting in Kenton.20. A. The Public Relations Department. B. The Finance Department.C. The Sales Department.D. The Customer Service Department. Part II READING (55 minutes) Section ADirections:Choose the best answer for each sentence from the four choices marked A, B,C and D, and mark the corresponding letter on the Answer Sheet with a singleline through the center.21. Organizations which aim at high market ______ generally have long product lines.A. segmentB. profitC. shareD. mix22. As a manager, you should make sure your subordinates know your ____ and how you aregoing to achieve them.A. examplesB. objectivesC. recordsD. relationship23. Remember this special offer ______ on May 1st. Don’t miss it.A. expiresB. completesC. finishesD. goes24. The company keep a careful eye on the ______ of their new cosmetic products.A. launchB. produceC. issueD. announce25. Could you please send me the latest catalogue and make sure that I am on your ______list for future mail shotsA. catalogueB. dialogueC. mailingD. guest26. Could you ______ the line a moment, pleaseA. takeB. holdC. catchD. extend27. Unfortunately Ms. Zhong is not able to ______ the appointment with you on Wednesday,as arranged before.A. runB. keepC. makeD. manage28. ______ refers to knowing that there is little risk of losing one’s job.A. BureaucracyB. PromotionC. Job safetyD. Jobsecurity29. Draft(s) drawn ______ the credit must be negotiated in China on or before May 12, 2007after which date this credit expires.A. atB. inC. withD. under30. The order No. 105 is so urgently required that we have to ask you to ______ shipment.A. quickenB. fastenC. speed upD. put up Section BDirections:Read the following passage. Fill each gap with the best answer from the four choices marked A, B, C and D, and mark the corresponding letter on the AnswerSheet with a single line through the center.A 31 is perhaps one of the strongest sign of customer loyalty, because making a referral goes beyond being satisfied. A customer who makes a referral is putting his own reputation on the 32 -- and takes this risk only if he is loyal. Fred Reichheld, a leader beyond the subject of customer loyalty, 33 this in his latest book, The One Number You Need To Grow. Reichheld 34 that customer loyalty can be measured by asking customers a single question: How likely would you be to remember our company to a friend By analyzing the 35 , Reichheld believes it is possible to predict how fast a firm will grow compared with its 36 .Let’s take this notion a step 37 and look at referrals to customers loyalty programs themselves. Not only do customers refer people to companies, they also refer peopleto loyalty programs. Eighty-two percent of Americans 38 in customer loyalty programs have referred friends and families to their favorite loyalty programs, according to the “2004/2005 Customer Loyalty Research Report” by marketing 39 firm Parago. High income earners (with household incomes more than $125, 000) tend to be most 40 in referrals: More than 90 percent of high income members refer one or more people to a program: 64 percent of high income members.31. A. suggestion B. recommendation C. question D. complaint32. A. product B. company C. line D. business33. A. points B. says C. approves D. echoes34. A. agrees B. disagrees C. argues D. proves35. A. answers B. sayings C. remarks D. responses36. A. competitors B. staff C. customers D.responses37. A. back B. further C. farther D. next38. A. proposing B. participating C. relating D. comparing39. A. advising B. advisor C. consulate D. consulting40. A. slow B. passive C. unwilling D. active Section CDirections:Read the following passage and the statements that follow. Choose the best answer for each statement from the three choices marked A, B, and C, and markthe corresponding letter on the Answer Sheet with a single line through thecenter.Dear Sir or Madam:I’m writing to complain about the way I was treated on the 4 . bus from Swindon to Wotton Bassett. I had to take the bus home. For several days, my age was questioned by the bus driver.As I was embarrassed at the driver making a scene (吵闹), the first time, I paid the£, instead of just 70p. When I got off I asked for my 35p back and was told to go to the bus station with proof of my age.The next day I asked once again for a child single from Blagrove to Wotton Bassett, and the male driver asked my date of birth, and then for proof. Is everyone expected to carry a birth certificate or passport around because of arrogant bus drivers I gave the driver 70p which was the only money I had on me. I told the driver this and he stopped the bus.The other passengers were clearly frustrated and told him not to be so stupid. One of the adults knew me and tried to tell him that I was only 14 and at school but he ignored her. Luckily another passenger gave the driver the extra 35 p so that he’d drive on.How does someone like this get a job dealing with the public when he acts like this I understand that Stagecoach is short of drivers but I think this particular driver is just going to make customers feel threatened and reluctant to travel with him.I’m sure there are other people who must have complained about his attitude and something should be done about him.I’d like my money refunded and would hope that in the future the drivers would believe what they are told.Yours faithfully(Miss) Emma Harrow41. The writer was unhappy about the bus service by the 4 . bus from Swindon to WottonBassett.A. True.B. False.C. Not mentioned.42. The bus driver had some doubts about the writer’s age and believed she was an adult.A. True.B. False.C. Not mentioned.43. As a girl of 14, the writer believed she should pay only 35p for a child single fromBlagrove to Wotton Bassett.A. True.B. False.C. Not mentioned.44. The other passengers were annoyed by the driver’s behavior and they were on the girl’sside.A. True.B. False.C. Not mentioned.45. The driver will lose his job because a lot of people have complained about his attitude.A. True.B. False.C. Not mentioned.Section DDirections:Look at the tables and charts below. For each table or charts, there are four statements describing it. Choose the best statement from the four choices markedA, B, C and D to match it. Then mark the corresponding letter on the Answer Sheetwith a single line through the center.46. Favorite movie between teenagers aged 12 — 18.ScienceFiction, 8%Romance, 14%A. Teenagers prefer foreign movie than science fiction.B. The most popular movie among teenagers is comedy.C. Teenagers like horror movie least.D. Action movie is the most popular type of movie among teenagers.47. American Exports to Mainland China, 1999-2003Sources: U.S. International Trade Commission, Chinese Customs ServiceA. American refined copper imported from Mainland China increased to $157 billion in 2003.B. American airplanes exported to Mainland China increased by $ billion in 2003.C. Compared with 1999, America exported less still to Mainland China in 2003.D. Compared with 1999, all the American exports to Mainland China increased exceptgrain in 2003.48. Annual average number of new files opened per trustee, Canada, 1992—2003100130160190199219931994199519961997199819992000200120012003A. The year 2003 sees the biggest amount of new files opened per trustee.B. There is a decrease in new files opening from 1996-1999.C. There are more new files opened in the year 2002 than in the year 2001.D. More new files are opened means Canadians are getting richer.$591,000$200,000$413,000$596,00049. A. The west part of Canada spends the most amount of money on the language program. B. The less developed region tends to spent less money on the language program. C. The capital region spends the most amount of money on the language program becausepeople there have stronger drive to learn languages than people in other regions. D. The east part of Canada spends more than twice of the money on the language programthan the central part.50. Average Daily Traffic for IR 270NORTH –OUTERBELT WIDERNING PROJECTS COMPLETED-(1965-2005)50,000100,000150,000200,000196519701975198019851990199520002005A. There is a sharper increase between the years 1990 to 1995 than between the years1980 to 1990.B. In general, there is an increasing trend in average daily traffic from the year 1965to the year 2005.C. The increase in people ’s income led to an increase in average daily traffic.D. The project was completed in 2005.Section EDirections :Read the following two passages. Choose the best answer for each statementor question from the four choices marked A, B, C and D, and mark the correspondingletter on the Answer Sheet with a single line throw the center.Passage OneMost products must be contained before they can be moved from one place to another. To function successfully, the package must contain the product. This containment function of packaging makes a huge contribution to protecting the environment. Faulty packaging (or under packaging) can lead to spillages and result in major losses and serious damage.Packaging plays a vital role in protecting products as they go from the manufacturer to the consumer. Packaging is designed to ensure that the product reaches the consumer in good condition. The product is protected:● during transport and distribution;● from climatic effects (heat and cold, moisture, vapour, drying atmospheres);● from hazardous substances and contaminants;● from infestation.Packaging can also provide supplementary product protection. This may be achieved by forms of cushioning such as shredded papers, sheets of corrugated paperboard (瓦楞纸板), foamed plastic or wrappings. Thermoformed plastic trays (for biscuits) or inner paperboard partitions (in a carton of wine) protect fragile goods. Structures that resist damage can also be created by tightly enclosing products in shrinkable or stretchable films or in tighter and smaller bundles of paperboard and corrugate.Packaging serves as a shield against infection by contamination. Improved standards of public health and processing sanitation (卫生设备) have contributed to the reduction of infection around the world. Food quality and safety are guaranteed by tamper proof packaging. Child proof closures on household chemicals/ detergents, pharmaceuticals and care products are devices developed by the packaging industry to protect against misuse.Food products are subject to biological spoilage caused by the normal enzyme(酶)-induced ageing and by microbiological decomposition caused by bacteria, yeasts (酵母) and moulds. Packaging assists in the preservation of foods and can reduce the rate of spoilage and decomposition. Packaging therefore contributes to food safety, quality and nutrition. Packaging technology has made major contributions to advancing food science and food safety and reduction of food spoilage.A package must protect what it sells and sell what it protects. Modern methods of consumer marketing would fail were it not for the messages communicated on the package. It is not only the primary package that must communicate. Warehouses and distribution centers would be less efficient if secondary and tertiary packages lacked labels or carried incomplete details. When international trade is involved and different languages are spoken, the use of unambiguous, readily understood symbols on the distribution package is essential.Packaging protects the interests of consumers. The information contained on the package tells the consumer what the product is and how to use it. Such information includes: product brand names and descriptions; manufacturer’s name and address; quantity; use-by dates; directions fro use; storage and disposal; and cautionary or emergency information. Food packaging lists: ingredients; new weight of the contents and the number of servings; methods of preparation; recipes and serving ideas; and often the nutritional benefits of the contents. Much of this information is required by law.The printed codes on packages (including bar codes) help ensure the control of the flow of products to the consumer during bulk-distribution. Information includes: quantity, price, inventory levels, lot numbers, distribution routes, size, elapsed time since packaging, color, and merchandising and premium data.The information provided on packaging allows the consumer to make informed decisions on the product’s purchase and use.51. The main idea of this passage may be expressed as __________.A. the roles of packagingB. the types of packagingC. the importance of packagingD. the development of packaging52. According to the passage, the container of the product may prevent the product from__________.A. improving the efficiencyB. reducing the costC. polluting the environmentD. making the delivery fast53. Packaging plays great roles in the following things EXCEPT __________.A. ensuring the quality of foodB. guaranteeing the safety of foodC. providing the variety of foodD. reducing the spoilage of food54. A package sells what it protects because __________.A. packaging will influence consumers’ decisions with the information it offersB. different languages are printed on the packages of productsC. all packages contain complete symbols about the productD. the printed code offers much convenience for the sellers to sell the products55. Which function of packaging is not discussed in the passageA. Communication function.B. Protection function.C. Containment function.D. Distribution function.Passage TwoYou may still be using paper invoices and doing so for various reasons. Perhaps you’re unsure of the viability of electronic invoicing Or maybe you don't trust cyberspace It may be that you're intimidated by the changeover or feel that it will take too much time and effort The fact is paperless invoicing is easy, convenient and inexpensive. With electronic invoices, it's estimated that a company can save 80% of the cost associated with paper billing. Additionally, those companies purchasing products are able to save money by paying via the Net without any late fees and saving money on postage, stationery and envelopes. Labor costs are lessened on both sides of the exchange.However, of the 18 billion invoices generated each year in Europe, most are still submitted on paper. For EU member nations, there has been a problem of incorporating Value Added Tax (VAT) rates into an e-invoice that crosses national borders. If you're trading within the UK, this is not a problem, but when conducting business outside native environments, electronic invoices can be problematic. Over the past few years, after the EU issued the "E-Invoice Directive" (known as Directive 2001/115/EC) in January 2004, member nations have worked to help solve this problem. However, with legislation varying from country to country there are still difficulties in making e-invoices VAT compliant. All invoices must be VAT compliant as per the laws of the land of supply. Despite these challenges on the import/export front, you can still readily cut down on paperwork by submitting e-invoices within the UK.Another problem you may face has to do with a lack of standardization in using electronic invoicing, whether dealing within the UK or outside of its boundaries. There are numerous standards that are available to businesses, including those that start with the purchaserand those that are initiated by the supplier. In order to use an e-invoice system, you'll need to determine what type of structure best meets your billing needs.Even when you have decided to use electronic invoicing, there will be a period of training and adjustment whether your operation is small, medium or large. No matter how simple the system, you'll find that employees will be confused at times. This is especially true if your former system has been used for a long period of time. Also, even in this cyber-age, many of us still find comfort in having paper in our hands.In actual use of electronic invoicing, make sure that there is a sound system of back-ups in place. The fear that information might be lost is perhaps one of the biggest reasons for people clinging to the paper invoice. However, paper can be lost too, and unlike electronically generated bills once misplaced or thrown out, they are difficult to recreate. Paper invoices also take up a lot of room that can be used for office, storage or sales space.56. Paperless invoicing ___________.A. costs more than paper billingB. costs more laborC. saves money on postage, stationery and envelopesD. may result in late fees57. Electronic invoices can be problematic when __________.A. trading within the UKB. conducting business with foreigncountriesC. doing business within native environmentsD. traveling across nationalborders58. A period of training and adjustment is necessary in order to use electronic invoicingbecause _______.A. the system is so complicatedB. the option is too largeC. employees are not good at using computersD. employees have problems in usingthe system59. What should be done to ensure a sound use of paperless invoicingA. Structuring new standards for each business.B. Employing more professionalemployees.C. Adjusting computer systems.D. Having a sound system of back-up.60. The biggest reason why some people are against the electronic invoice is that__________.A. it is more expensive than the paper invoiceB. it is too difficult to learnC. the information of the electronic invoice may be more likely to be lostD. it’s difficult to recreate the electronic invoice once they are misplacedPart III TRANSLATING & WRITING (40 minutes) Section ADirections:Translate the following passage into Chinese and write the Chinese version on the Answer Sheet.61. Thank you for your enquiry. We have a stock of 1, 000 of DP122 which we are sellingoff at US$20 each. We can offer a quantity discount of up to 10% and are prepared to give 15% discount for an offer to buy the complete stock. Our product price will increase by 10% across the board next month.Section BDirections:Write a memo of no less than 100 words according to the given information and write it on the Answer Sheet.62. After Tony Dooly, the manager in charge of equipment repair and maintenance of DEFCompany receives a call from Pat Baker, the sales representative of ABC Company, he says to you, “I’d like to collect suggestions from all staff on the laptops which were bought from ABC Company.” He adds that two engineers from ABC Company will cometo your company and ask you to write a memo under his name, telling the staff when they have to email their suggestions to you and what the engineer will do for them.。

国际商务英语口语实训Test 1-文档资料

国际商务英语口语实训Test 1-文档资料

Test 1 Part Two Mini-presentation Direction: In this part of the test, you are asked to make a short presentation on the topic for about a minute. You will have a minute to prepare this. Topic: What is important when preparing for an interview? ● Studying the job advertisement ● Finding out about the company ● Preparing yourself psychologically
Test 1 Part Two Mini-presentation
There are three things you should do before you go for an interview. Firstly, you should study the job advertisement carefully, so that you can match your knowledge, skills and abilities with the specifications required for the post. You must assure the interviewer that you havs required, so you are the right sort of person they are looking for.
Workshop of International Business Spoken English

《商务英语口语与实训》章节测试答案

《商务英语口语与实训》章节测试答案

《商务英语口语与实训》章节测试答案1.1Ticket reservation (机票预订)1、【单选题】What class of ticket would you like,______ class or business class? 那你需要定什么舱位的机票(经济舱还是商务舱)?A、economyB、economicC、economicalD、economics答案:A2、【多选题】以下术语中英翻译中正确的是?A、One-way ticket 单程机票B、Single ticket 单人机票C、Round-trip ticket 返程机票D、Return ticket 回程机票答案:ACD3、【多选题】What information should we offer when we reserve an air ticket?A、Personal nameB、Leaving dateC、DestinationD、Seat number答案:ABC4、【多选题】Lee is going to reserve an air ticket to Paris. But he is not sure about the return date. So what kind of ticket would you suggest him to book?A、Return ticketB、One-way ticketC、Open ticketD、Round-trip ticket答案:BC5、【多选题】“请问您想什么时候出发呢?”以下英文表达正确的是?A、When would you like to leave?B、When will you depart?C、What time would you like to take the plane?D、When do you plan to go?答案:ABCD6、【多选题】How could we pay the ticket fare?A、By L/C.B、By cash.C、By credit card.D、Pay online.答案:BCD7、【多选题】“如果您现在预订,可以享受八折优惠。

国际商务英语课程第一阶段测试

国际商务英语课程第一阶段测试

国际商务英语课程第一阶段测试最后一周的四节课通过场景模拟和角色扮演,检测同学们本课程的学习情况,成绩占本课程期末总评的30%. 请同学们务必做好充分的准备。

测试以某公司参加2012年广交会为背景,包括如下六个场景:场景一;某公司2012年广交会筹备会议。

与会人员五名(会议主持一名,各相关部门负责人四名),讨论广交会的前期准备,及中期和后期的相关工作,要求有明确的会议议程,拟定相关具体行动方案,并确保会后与会者明确自身负责的事项。

场景二:某公司会展中心展厅前台。

前台业务员一名,外商一名。

前台业务员专业娴熟地将对公司产品有兴趣的客商招揽进展厅,并领其参观公司提供的各类产品展区,加以讲解和介绍,并解答外商对产品的相关疑问。

在客商表示想进一步了解相互贸易情况时将其领至专职外贸业务员处,由他们进行详细磋商。

场景三:某公司展厅会客区。

专职外贸业务员一名,外商一名。

就双方合作细节进行谈判。

在某些问题达成共识,但外商仍有犹豫,表示要多看几家其他同类供货商的状况后再做决定并离开。

场景四:某公司外贸业务部办公室。

专职外贸业务员一名,外商一名。

业务员电话联系展会上对公司产品感兴趣的客商,预探知对方仍有意向与公司合作并预与其约定时间面谈。

客商要求参观公司下属工厂。

承诺做好相关安排。

场景五:带外商参观某公司下属工厂。

业务员一名,外商一名(按需求可增加工厂生产车间主任角色,是否会英文自行决定)。

带外商参观工厂要注意的事项及要突出介绍的事项通过查询相关的资料自行完备。

场景六:业务部经理办公室。

业务员一名,业务部经理一名。

广交会后业务员敲定一美国大客户,要求两年以来第一次加薪(10%)。

经理坚持2%。

谈判中。

评分:语言表达能力15分交流能力10 分商务礼仪 5 分要求:脱稿,声音洪亮(以录音笔正常收到为底线)严厉禁止被动背稿各班全班同学可以分为两家公司提供不同产品。

按学号角色分配如下(可内部协商):场景一二三四五六一班公司一:1-5 6-7 8-9 10-11 12-13 14-1563-6461-62 65-66公司二:16—20 21-22 23-24 26-27 28-29 31-32三班公司一:1-6 7-8 9-10 11-12 14-15 16-1761-62 63-64 65-67公司二:18-22 23-24 25-26 27-28 29-30 31-32四班公司一:2-6 7-8 9-10 11-12 13-14 15-1632-61 62-63 64-65 66-67公司二:17-21 22-23 24-25 26-27 28-29 30-31。

商务英语口语实训(上册)Unit09 Price

商务英语口语实训(上册)Unit09 Price

Sample Dialogue
A: Good morning. B: Good morning. It's our pleasure to have you at our
product launch. I hope our products can make this product launch energetic. A: I hope so. This new product sells well in European market. B: I think it will be in great demand in your market. A: What is the price? B: Articles of this description cost on an average two thousand dollars each. A: That is far more costly than I expected.
A: Will you reduce your price by 10%? I think it is a fair price.
B: OK. I’ll respond to your counter-offer by reducing our price by 10%. Fine quality and reasonable price will help push the sales of the products.
Key Word(s):unacceptable price
Your price is unacceptable, Mr. Smith.史密斯 先生,你方价格实在是难于接受。
If your price is unacceptable, our end-users will turn to other suppliers.假如您的价格让人 难以接受,我们的客户就会转向其他的供给商。

商务英语口语实训Speaking Test for Unit 1-14

商务英语口语实训Speaking Test for Unit 1-14

Reference Answers
If you reduce the price by 5%, we will place our trial order with you right now. 若贵方同意降价5%,我们就立即试订此 货。
If you reduce the price, I'll take all the goods.假如你减价, 我会买下所有的货物。
John: We are accustomed to payment within one month, but for the sake of friendship, let's fix it at two months. Mary: No wonder everyone speaks highly of your commercial integrity.
If you reduce the price by 10%, transaction may be concluded.如果您减少价格按10%,交易也许结束。
We can do business if you can reduce the price by another 2%.如果你们能把价格再降低2%,有可能成交。
If you reduce the price by 2% I think we can do twenty metric tons.如果你方再降低2%的价格,我认为我们能订购 20米吨的定单。
Section C: Role Play
Direction: In this section, you are asked to make a business conversation with your partner according to the information given by the cue card. You have two minutes to prepare and no more than two minutes to complete the dialogue.

国际商务英语口语实训Module 1 Introduction and Greetings

国际商务英语口语实训Module 1 Introduction and Greetings
manager of International Trade Department. Hello, may I introduce myself? I’d like to introduce myself first. Could you please introduce me to your manager? This is Miss Lee Chen. She is in charge of reception and secretarial
Module 1 Introduction and Greetings
Background Information
Do not attempt to address a stranger by title. It is always better to say “Excuse me” to get someone’s attention. In this way you will never use the wrong title and he or she will not be offended. On the other hand, foreigners always feel confused about Chinese names. They usually can not distinguish the given name from the family name. Therefore, when introducing yourself to a foreigner, you may state clearly how you wish to be called. Xiao Li or Mr. Li or you may simply tell him or her, “Please call me….”.

国际商务英语口语实训Test 4共12页文档

国际商务英语口语实训Test 4共12页文档

Test 3
Part Three: Collaborative task and discussion
Follow-up questions (1) Why is comfort important for a business trip? (2) Is it essential to have space to work on journey? (Why? /Why not?) (3) How important is it to have a reliable form of transport? (4) How important is the cost of trip? (5) Is it important to have a colleague with you on a business trip? (Why? /Why not?)
It is better to choose a hotel in the center of the city. You know, the
transport in the city center is always fast and convenient.
B: I also think location is important. But I don't think it's necessary
(4) It is unnecessary. Convenience is more important than comfort when traveling on business.
Test 3
Part Two Mini-presentation
Direction: In this part of the test, you are asked to make a short presentation on the topic for about a minute. You will have a minute to prepare this. Topic: What is important when choosing a travel agency for a business trip? ● Range of services ● Experience of staff ● Charge
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Test 1
Part Two Mini-presentation
Secondly, you should know more about the company, such as its profile, structure, existing problems, requirements, campaigns and future plans. Finally, you should also prepare yourself psychologically, and this will help you combat stress. Rehearsing the interview with your friends, for example, is a good relaxation exercise that can install confidence in you.
Test 1
Part Two Mini-presentation
There are three things you should do before you go for an interview.
Firstly, you should study the job advertisement carefully, so that you can match your knowledge, skills and abilities with the specifications required for the post. You must assure the interviewer that you have all the qualifications required, so you are the right sort of person they are looking for.
Part one Interview
Test 1
(1) Yes. Being punctual is very important. If you arrived late, the interviewer would get the impression that you do not take the interviewllaborative task and discussion
Test 1
Part Three: Collaborative task and discussion
Direction: Your friend is going to attend a job interview. Talk together for about two minutes about some of the things that are important for a successful interview and decide which three are the most important. Here are some ideas to help you. ● Information about the company ● Information about the vacancy ● Extra resume and letters of recommendation ● Dress ● Confidence ● Etiquette ● Punctuality ● Thank-you note
Workshop of International Business Spoken English
Part one Interview
Test 1
Examiner’s questions (1) Is it important to arrive on time for the interview? (2) Is face-to-face interview the best way to select a candidate? (3) Is it important to have some information about the interviewer? (4) Is it important to keep eye contact with the interviewer?
(4) Yes. Having eye contact shows your respectfulness and confidence.
Test 1
Part Two Mini-presentation
Direction: In this part of the test, you are asked to make a short presentation on the topic for about a minute. You will have a minute to prepare this. Topic: What is important when preparing for an interview? ● Studying the job advertisement ● Finding out about the company ● Preparing yourself psychologically
(2) I suppose so. To see the candidate in person will to some extent help the interviewer to know the candidate's personality.
(3) Yes, indeed. If you learn the name and title of the person you'll be meeting with, you can be sure about the way you are to address him or her.
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