Locker_Chapter_19_Oral_Presentations

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高中英语家长会课件41班

Teaching Resources
03
The plan also includes a list of recommended teaching resources, such as textbooks, online resources, and supplementary materials
Score improvement
Score analysis
Learning time management
Most students allocate sufficient time for English learning, but time management is not optimal Some students spend too much time on vocabulary memorization and ignore grammar exercises
Be open and honest
Both parents and teachers should be open and honest when communicating, sharing feedback and suggestions to help the student improve
Weak vocabulary and grammar knowledge
Problem analysis
03
English Teaching Plan and Objectives
CHAPTER
Content Overview
01
The semester teaching plan includes the overall content of the English course, including reading, writing, listening, speaking, grammar, and vocabulary

高中英语第二部分 VOA慢速英语《美国万花筒》第19课（文本）素材

高中英语第二部分 VOA慢速英语《美国万花筒》第19课（文本）素材英语翻议讲解：1.curator n.管理者,管理人,图书馆馆长例句：The curator conducted us round the museum. 馆长带领我们在博物馆各处参观。

Our curator is an expert on the research of bronzeware. 我们馆长是研究青铜器的专家。

2.unusual adj.罕有的, 异乎寻常的例句：It was an unusual day for summer, damp and chilly. 这是夏季少有的一天, 又湿又凉。

The boy's unusual behaviour puzzled the doctor. 这男孩的异常行为使医生困惑不解。

3.album n.（唱片或盒式磁带等上的）音乐专辑，歌曲专辑；歌集唱片，唱片例句：Will you look over his album? 你要不要去看看他的歌集唱片?4.fame n.名声, 名望例句：Her chief fame rests on her several films. 她的名声主要来自她的几部影片。

She is a woman of ill fame. 她是个名声不好的女人。

5.alternative adj.两者择一的, 供替代的例句：We returned by the alternative road. 我们从另一条路回来的。

不寻常的, 非传统性的例句：These are alternative medicine. 这些是非传统性药物。

6.beneath prep.在…的下方, 在…的底下例句：They sheltered beneath their umbrellas. 他们躲到了伞下。

1.He said studying this jewel will help scientists learn more about diamonds in general.in general一般而言, 总的来说, 从总体上看例句：The class are, in general, very bright. 总的说来, 这个班级的学生都很聪明。

《哈利波特与阿兹卡班囚徒》第19章《伏地魔的仆人》中英文对照学习版

中英文对照学习版Harry Potter and the Prisoner of Azkaban《哈利波特与阿兹卡班囚徒》Chapter NineteenThe Servant of Lord Voldemort第19章伏地魔的仆人Hermione screamed. Black l eapt to his feet. Harry jumped as though he'd received a huge el ectric shock.赫敏尖叫起来，布莱克一跃而起，哈利好像突然遭受了强烈的电击。

‘I found this at the base of the Whomping Will ow,’ said Snape, throwing the Cl oak asid e, careful to keep his wand pointing directly at Lupin's chest. ‘Very useful, Potter, I thank you ...’“我在打人柳底下发现了这个。

”斯内普把隐形衣丢到一边，一面仍小心地用魔杖直指卢平的胸膛，“很有用的，波特，我要谢谢你……”Snape was slightly breathl ess, but his face was full of suppressed triumph. ‘You're wond ering, perhaps, how I knew you were here?’he said, his eyes glittering. ‘I’ve just been to your office, Lupin. You forgot to take your Potion tonight, so I took a gobl etful along. And very lucky I did ... lucky for me, I mean. Lying on your d esk was a certain map. One glance at it tol d me all I need ed to know.I saw you running al ong this passageway and out of sight.’斯内普有点气喘，但一脸抑制不住的得意。

Kidnapped诱拐Chapter1

Kidnapped诱拐Chapter1Chapter 1 David meets his uncleIt was early in the month of June, 1751, when I shut the door of our house behind me for the last time. All my life I had lived in the quiet little village of Essendean, in the Lowlands of Scotland1, where my father had been the dominie, or schoolteacher. But now that he and my mother were both dead, I had to leave the house. The new dominie would soon arrive, and he would teach at the school and live in the dominie's house. So, although I was only seventeen, there was nowhere for me to live, and no reason for me to stay in Essendean.But my heart was beating with excitement as I walked down the road, because in my hand I carried the letter that my father had given me just before he died. "Davie," he had said, "when I am dead, take this to the house of Shaws, near Cramond. That's where I came from, and that's where you must go. Put this letter into the hands of Ebenezer Balfour."Balfour! The same name as my own! It was the first time I had heard of any of our family outside Essendean.So I decided2 to walk to Cramond, hoping that perhaps this Mr Balfour, in his fine big house, would receive me kindly3, and help me to become a rich man one day. With my plaid over my shoulder, I walked fast up the hill away from the village. What an adventure, to leave that sleepy place, where nothing everhappened, and go to a great, busy house, to be with rich and important people of my own name and blood! But when I reached the top of the hill, I turned a little sadly, to take my last look at the dominie's house, and Essendean churchyard, where my father and mother lay.My journey northwards4 took almost two days. By midday5 on the second day I could see the smoking6chimneys8 of Edinburgh in front of me, and soon I arrived in Cramond.Now I began to ask people on the road for the house of Shaws. Their answers worried me a little. Some people seemed surprised, some afraid, and some angry, when I spoke9 the name of Ebenezer Balfour. I could not understand this, but it was too far to go back to Essendean that day, and I wanted to find the rest of the Balfour family very much So I continued on my way, and when I met a dark, wild-looking woman coming towards me, I asked her where the house of Shaws was She took me to the top of the next hill, and showed me a large building standing10alone in the bottom of the next valley. Although the fields around were green, and the farmland11 was excellent, the house itself looked unfinished and empty. Part of its roof was missing12. There was no road to it, and no smoke coming from any of its chimneys, nor was there any garden. "That!"I cried. "No, it can't be!" "It is!" cried the woman angrily. "That is the house of Shaws! Blood built it, blood stopped the building of if, and blood shall bring it down! Black is the heart of Ebenezer Balfour! Ye can tell him from me that I hope to see him die, and his house fall down around him!" The woman turned anddisappeared. I stood where she left me, shaking like a leaf, and looking down at the house for a long time. But when it began to get dark, I noticed some smoke coming out of the chimney7, and felt a little more hope ful. "There must be a fire, and cooking, and people in the house," I thought. So I walked up to the front door. The house seemed locked up and unwelcoming, but there was fire light shining through the kitchen window, and I could hear someone talking quietly to himself. Bravely, I lifted my hand and knocked loudly on the strong wooden door. The house was suddenly #p#分页标题#e#silent14, and there was no reply. I knocked and knocked, and shouted as loudly as I could. Finally, the win dow opened, and a man holding a gun put his head out."What do ye want?" he asked."I've come here with a letter for Mr Ebenezer Balfour of Shaws. Is he here?""Who is it from?" asked the man with the gun."That's none of your business," I replied, getting angry."Well, put the letter down by the door, and leave.""I will not!"I answered sharply15. "I'm going to give it to Mr Balfour himself. The letter introduces me to him.""Who are ye then?" was the next question."I'm not ashamed16 of my name. It's David Balfour."The man almost dropped his gun. After a long while, he asked in a changed voice, "Is your father dead?" I was too surprised to answer, but he continued, "Aye, he must be dead, and that's why ye have come. Well, man, I'll let ye in," and he disappeared from the window.Now the door was unlocked17, and a voice from the darkness said, "Go into the kitchen and touch nothing." I obeyed, while the man locked the heavy door carefully again. I found myself in the emptiest kitchen that I had ever seen. There was a fire, but no other light. On the table was a bowl of porridge and a glass of water, in front of the only chair. Around the walls were several locked chests19. There was no other furniture. The man who now appeared in the kitchen was small, mean-looking and white-faced, between fifty and sev enty years old, and wearing a dirty old nightshirt. The worst thing about him was that he could neither take his eyes away from me, nor look straight into my face.#p#分页标题#e#"If ye're hungry," he said, "ye can eat that porridge. It's grand20 food, porridge! Let me see the letter!""It's for Mr Balfour, not you," I replied."And who do ye think I am? Give me Alexander's letter! Ye may not like me or my house or my porridge, but I'm your born uncle, Davie, my man!"This was the end of all my hopes. I was too tired and miser21 able to speak, so I silently22gave him the letter, andsat down to eat the porridge."Your father's been dead a long time?" he asked, giving me a quick look from his sharp eyes."Three weeks, sir," I said."He was a secretive man, Alexander was. Perhaps he didn't talk much about me? Or about the house of Shaws?""I never knew he had a brother, sir, or ever heard the name of Shaws.""To think of that!"he replied. "A strange man!"But he seemed very pleased, and began to look at me with more inter23 est. Soon he jumped up and said, "We're going to get on well, Davie! What's mine is yours, man, and what's yours is mine. Blood's thicker than water, and there's only ye and me of the name of Balfour. Now I'll show ye to your bed."He took me up some dark stairs and showed me into a room.I could not see anything. "Can I have a light, sir?" I asked. "No, ye can't. No lights in this house! I'm afraid of fires, ye see. Good night to ye, Davie, my man." And before I had time to reply, he pulled the door shut and locked it from the outside. The room was very cold, but luckily I had my plaid with me, so I covered myself with it like a blanket, and soon fell asleep.#p#分页标题#e#The next day my uncle and I had a small bowl of porridge and a glass of water for breakfast, lunch and supper. He did notspeak much to me, but was clearly thinking hard. I often noticed him looking at me, while pretending24 to do something different, and he never left me alone in the kitchen with the locked chests, in which, I supposed, he kept his money. I did not like the way he looked at me, and began to wonder if he was a little crazy, and perhaps dangerous.After supper he said suddenly, "Davie, I've been thinking. I promised your father a bit of money for ye before ye were born.A promise is a promise -- and so I'm going to give ye…forty pounds!" These last words seemed very painful to him. He added25, in a kind of scream, "Scots!"A Scottish26 pound was the same as an English shilling27. I could see that his story was a lie, so I laughed at him, saying, "Oh, think again, sir! English pounds, surely28!""That's what I said, 'replied my uncle quickly. "Go outside for a moment, and I'll get the money for ye."I was smiling as I went out, sure that he would give me nothing at all. It was a dark night, and I could hear wind in the hills. "There may be thunder later," I thought, not knowing how important the weather would be to me that night.But when my uncle called me in again, he counted thirty eight English pounds in gold into my hands. It clearly hurt him to do it, and he kept back the last two pounds, but I did not mind that. Surprised and pleased, I thanked him warmly."Now," he said, looking cleverly at me, "ye can give me something, Davie. I'm getting old now, and I need help.""Of course, sir," I answered. "What can I do?""Well, go outside and climb the stairs at the other end of the house, where the building isn't finished yet. Go up to the room at the top, and bring down the chest18 that ye'll find there. It's got valuable papers29 in it.""Can I have a light, sir?" I asked."No," he said sharply. "No lights in my house!" "Very well, sir. Are the stairs good?""They're grand," said he. "The stairs are grand. Out I went into the night. As I was feeling my way along the outside wall, there was a sudden13 flash of lightning, then darkness again. I found the stairs and started climbing. I was about fifteen metres above the ground, when there was another flash of lightning. That was lucky for me, because it showed me that the steps were uneven30, and that I could easily fall to my death. "These are the grand stairs!" I thought."Perhaps my uncle wants me to die!"Now I was very careful, and I felt each step with my hands before I put my foot on it. A few steps later my hand felt cold stone, and then nothing more. The stairs ended there, twenty metres above the ground. I felt cold with fear, when I thought of the danger that I had been in. Sending a stranger up those stairs in the dark was sending him straight to his death.#p#分页标题#e#Angrily, I turned and felt my way down. There was a crash of thunder, and suddenly the rain came down. At the bottom of the stairs I looked towards the kitchen, and could see, in the next flash of lightning, a figure standing still in the doorway#p#分页标题#e#31, listening. When the thunder sounded again, louder than before, he ran back inside, and I followed as softly32 as I could. I found him sitting in the kitchen, drinking whisky33 straight from the bottle, and shaking with fear. Quietly I came up behind him, and, putting my hands sud denly on his shoulders, cried, "Ah!"My uncle gave a kind of broken cry, and fell to the floor like a dead man. His face was a strange blue colour, and I began to think that he really was dead. At last his eyes opened, and he looked up and saw me. "Oh man, are ye alive or a ghost?" he cried "Get me my medicine, Davie -- it's for my heart." I found the medicine bottle and gave him some. He soon began to look a little better. "Why did you lie to me?" I asked angrily. "Why did you give me money? And why did you try to kill me? Answer me!""I'll tell ye tomorrow, Davie, I promise. Help me to bed now, will ye?" He still looked very ill, so I could not refuse. But this time I locked his bedroom door, and went to sleep in front of the kitchen fire.When I woke up in the morning, I felt very pleased with myself. "He thinks he's cleverer than me, but he isn't!"I thought. When I let my uncle out of his room, I asked him again for an explanation After a while, he said, "Davie, I have some businesswith a ship's captain at Queensferry. Now, we could walk over there, and when I've done my business, we could visit the lawyer, Mr Rankeillor. He'll answer all your questions. He's an honest man, and he knew your father. What do ye say to that?"I thought for a moment. I had never seen the sea, but had always wanted to! "It's a grand idea," I said.It was a morning's walk to Queensferry, Which was west of Edinburgh, but we did not say a word to each other on the way. Suddenly, at the top of a hill, we could see the Firth of Forth34below us, blue and calm, with white sails on it."Ye see that public house?" asked my uncle. "Captain Hoseason's there, to do business with me. There's the ship's boat on the beach, waiting to take him to the ship. And there's the ship itself! A grand ship!"I had to agree with him. The sailors were getting the ship ready for sailing35, and I thought what an exciting adventure that would be -- to sail away to a foreign country.We walked down the hill to the public house and met the captain there. He was a tall, dark, serious-looking man, who shook hands politely with me. Stupidly, I left these two men to their business, and ran down to the beach, to talk to the sailors and look at the boats. It was all new and very interest ing to me.As I was coming back, I met the owner of the public house."Good morning," he said. "Did ye come with Ebenezer?""I did," I replied. "He isn't well liked, I understand.""That's true," he answered. "Nobody speaks well of him. It all started with that story about Mr Alexander, his brother.""What story?" I asked."Oh, just that Ebenezer had killed him. Did ye never hear that?""And why would he kill my f --, I mean, Alexander?""To get the house, of course, the house of Shaws.""Aye, man? Was my -- was Alexander older than Ebenezer?""Indeed he was! No other reason for killing36 him!"This was a great surprise to me! I had thought that my fa ther was the younger brother, and I now understood why my uncle had lied to me, and wanted to kill me. The house of Shaws had belonged to my father, not my uncle, and now I had inherited37#p#分页标题#e# it. The poor country boy who had walked from Essendean was the owner of a fine house and farmland! My head was full of the wonderful things that I could do in my life, as I looked, unseeing, at the sea.Just then my uncle and the captain came out of the publichouse. The captain smiled in a friendly way as he spoke to me. "Sir," he said, "Mr Balfour has told me a lot about ye. I'm only sorry I haven't time to get to know ye better. But I'd like ye to come on to my ship for half an hour, before we sail, and have a drink with me."#p#分页标题#e#Now, more than anything in the world, I wanted to see the inside of a ship, but I remembered that I had to be careful. "My uncle and I have to see the lawyer, sir," I replied, "so I'm afraid we may not have enough time.""Aye, aye," he answered, "I know, but ye see, the ship's boat can put ye both down near Rankeillor's house, after ye've seen the ship, so ye won't lose any time." Suddenly he said quietly in my ear, "Watch out for the old man -- he wants to hurt ye. Come and talk about it." Putting his arm in mine, he said loudly, "What can I bring ye back from my travels? A friend of Mr Balfour's is a friend of mine!"By this time we were on the beach, and he was helping38 my uncle and me into the boat. I thought that I had found a good friend and helper39, and I was very excited as we came closer to the great ship, full of busy, noisy sailors. The captain and I were the first to climb up the ship's side, and at the top the captain immediately put his arm through mine and began to talk about the ship."But where is my uncle?" I asked suddenly. I pulled myself away from the captain's arm, and ran to the side of the ship. Sureenough, there was the boat returning to Queensferry, with my uncle sitting in it. I screamed, "Help, help! Murder!"and my uncle slowly turned to look at me.I did not see any more. Already strong hands were pulling me away. Then something hit my head；I saw a great flash of fire, and fell to the ground.。

Unit 3 The Land Of The Lock

The Land of the Lock
The Great Wall
第七页，编辑于星期二：三点十九分。
Lead-in
3. What can we do to protect ourselves?
In modern times elaborate and hi-tech LOCKS
Dead-bolt lock 防盗锁
formaldehyde [fɔ:‘mældihaid]甲醛 icefish银鱼:
not bad for a long time cook , stored for a long time
第二十页，编辑于星期二：三点十九分。
第二十一页，编辑于星期二：三点十九分。
第二十二页，编辑于星期二：三点十九分。
电子报警系统
Unit 3 Security
The Land of the Lock
Unit 3 The Land of Lock
第三十七页，编辑于星期二：三点十九分。
Part 2
3.Steel Bars against theft 防盗窗遍布(Para.4)
Suburban families have steel bars built in sliding glass doors.郊区的许多人家安装了玻璃滑门，内侧有装得很讲究的钢条以防撬开
Unit 3 Security
The Land of the Lock
第三十六页，编辑于星期二：三点十九分。
Part 2
2.Security Systems were put to use 防盗设备层出不穷 (Para.4)
dead-bolt lock
防盗锁
security chain

Academic Writing(学术英语写作)中国大学mooc课后章节答案期末考试题库2023年

Academic Writing（学术英语写作）中国大学mooc课后章节答案期末考试题库2023年1.__________ is a very unique genre in academic context for it recalls what youhave learned.答案:Reflective writing2.__________ will contain raw data and other materials not central to the mainwork.答案:Appendix3.__________are a way of combing two sentences which have a close relationshipinto one.答案:Semicolons4.What is problem in the following statement?"Many people like large families."答案:Unspecific language5.What hedgin g language is used here to show the author’s degree ofconfidence?“One of the main functions of the pancreas is to produce hormones.”答案:Adjective6.The words “this”, “which” and “likewise” can be used as __________.答案:reference7.Read the following definition and identify the problem in it."By commercial advertisements, I mean these tricks and traps manufacturers use to advocate their products in all kinds of mass media."答案:Loaded definition with negative emotions8.Which of the following is NOT true about a paragraph developed byclassification?答案:Items from different classes can be discussed here.9.Read the following sentences and decide what kind of causal analysis thesesentences follow?"What has sparked the increasing interest in exercise? Firstly, people have gained a greater awareness of the need for physical fitness. Furthermore, the constantly improving standard of living enables Chinese people to patronize the increasing number of recreational venues. The main thing perhapscenters on the healthcare and psychological benefits exercise provides."答案:One single effect is caused by multiple causes.10.When we are planning to write an essay developed by comparison orcontrast, what should we consider as the first step?答案:Points of comparison11.Which of the following is NOT a function of the Conclusion?答案:It adds some new evidence or ideas to the essay.12.Read the following short paragraph and decide which arguing approach is used here."Autonomous vehicles (AVs) are imperfect, but they are likely to eventually become safer drivers than humans. According to data of automotive fatalities from the World Health Organization in 2018, 1.35 million humans died in car accidents, with tens of millions more injuries and disabilities (World Health Organization, 2018). Few of those deaths were the results of part failure or bad luck; the majority results from intoxication, texting while driving, and other distractions."答案:deductive13.Look at the copyright page of a book. What is the publishing house?答案: Routledge14.Look at the copyright page of a book, who is the author of the book?答案:Stephen Bailey15.In general, titles of science papers have around __________ words.答案:10-1516.When writing the Results section, we should consider the following steps__________:①summarize your findings with the relevant data②determine which results to present③present the data in an appropriate way④organize the data in order答案:②④③①17.From specific to general, a conclusion should contain: ____________,_______________, __________, _______________.①restatement of research purpose②limitation and recommendation③implications and significance④synthesis of main results答案:①④③②18.Which of the following is correct when the same author is cited for twopapers published within the same year?答案:Ellis, 2019a; Ellis, 2019b19._________ can include a general topic in the first part and a specific topic abouta distinctive feature of the study in the second part, which are oftenconnected by a colon.答案:Two-part titles20.__________ is a series of words that will often appear together.答案:Collocation21.“Replacing some of the author’s words in your text with synonyms, butmaintaining the overall structures and the vocabulary of the original” is not considered as plagiarism.答案:错误22.Academic writing is complicated.答案:错误23.In your academic writing, you should try to maximize the number of contentwords. One way to do this is to increase the number of nouns or nounphrases.答案:正确24.Many collocations in English contain function words, such as nouns, verbs,adjectives and adverbs.答案:错误25.Only transitional words, such as “because” and “thus”, can be regarded asgood transition to achieve coherence.答案:错误26.In an essay developed by comparison and contrast, the block pattern ispreferable in long writing in which there are numerous points underdiscussion.答案:错误27.When we write a conclusion for a process essay, we only need to repeat theinformation mentioned in the essay without providing any specific details.答案:正确28.An argumentative essay is an essay in which you agree with an issue andsupport it with evidence.答案:错误29. A thesis statement may state not only the author’s own point of view but a lsothe view from the other side.答案:正确30.An annotated bibliography include the list of all your sources and thesummary of the content of each source.答案:正确31.The following is an acceptable direct quotation:Gould and Brown (1991) explained that Darwin used the metaphor of thetree of life "to express the other form of interconnectedness–genealogicalrather than ecological” (p. 14).Reference:Gould, J. & Brown, A. (1991). The mating mind. Behavior Ecology,22(3),10-19.答案:正确32.Titles need to keep short and concise, and attracts the reader’s attention.答案:正确33.The abstract is the first thing you write.答案:错误34.An abstract should be fully understandable on its own to someone whohasn’t read your full paper or related sources.答案:正确35. A formal review of literature should be in the Introduction section of aresearch paper.答案:错误。

更衣室谈话 locker-room talk

更衣室谈话 locker-room talk最近，美国公布出多段美国共和党总统候选人特朗普在2005年接受采访时的音频，期间他与节目主持人私下谈论自己与一名已婚女性关系，发表了很多歧视女性的言论。

而面对媒体的狂轰滥炸，特朗普只得多次强调，这些粗鄙的言论只不过是一些“更衣室谈话”（locker-room talk）。

“I don't think you understood what was said. This was locker room talk,”Trump said. “I'm not proud of it. I apologized to my family. I apologized to the American people. Certainly, I'm not proud of it, but this is locker room talk.”特朗普说：“你没明白怎么回事。

这就是更衣室谈话。

我很惭愧，我向家人道歉，向美国人民道歉。

我当然很惭愧，但这就是更衣室谈话。

”Locker-room talk is the crude, vulgar, offensive and often sexual trade of comments guys pass to each other, usually in high school locker rooms. Exists solely for the purpose of male comedy and is not meant to be taken seriously. “更衣室谈话”指的是男性之间粗鲁、低俗、具有冒犯性、通常含有性意味的交谈内容。

这种谈话经常发生在高中的更衣室里。

“更衣室谈话”只是男性之间的说笑，不应当真。

然而，特朗普的辩解又触怒了体育界人士。

Unsurprisingly, professional athletes grew irate at the insinuation that similar lewd remarks were commonplace in men's locker rooms.不出所料，职业运动员们对此感到气愤，因为这暗讽类似的下流用于在运动员的更衣室很常见。

前台练习题

前台练习题一、基础知识类1. 请简述前台的职责范围。

2. 前台接待礼仪中，如何正确使用电话沟通？3. 解释什么是5S管理，并说明其在前台工作中的应用。

4. 请列举三种前台工作中常用的办公软件。

5. 前台在处理客户投诉时应遵循哪些原则？6. 请描述前台接待客人时的基本流程。

7. 如何正确记录和传达客户的留言？8. 前台在处理突发事件时应如何应对？9. 请简述前台在处理快递和邮件时应注意的事项。

10. 请列举五种提高前台工作效率的方法。

二、沟通技巧类1. 如何运用非语言沟通技巧提高前台服务质量？2. 请举例说明如何运用同理心技巧与客户建立良好关系。

3. 在前台接待中，如何运用提问技巧引导客户？4. 请描述如何运用倾听技巧提高前台服务质量。

5. 如何运用正面语言技巧化解客户不满？6. 请列举三种提高前台沟通效果的身体语言。

7. 在前台接待中，如何运用幽默技巧缓解紧张气氛？8. 如何运用沉默技巧在适当的时候给客户留下思考空间？9. 请描述如何运用反馈技巧确保客户需求得到满足。

10. 如何运用确认技巧确保双方沟通无障碍？三、客户服务类1. 请简述前台在客户服务中的重要作用。

2. 如何根据客户需求提供个性化服务？3. 请列举三种提高客户满意度的方法。

4. 如何正确处理客户投诉？5. 请描述前台在处理客户意见反馈时应注意的事项。

6. 如何运用客户关系管理（CRM）系统提高前台服务质量？7. 请简述前台在客户服务中的危机应对策略。

8. 如何通过前台服务提升企业品牌形象？9. 请列举三种前台在客户服务中常用的沟通技巧。

10. 如何在客户服务中运用团队合作精神？四、突发事件处理类1. 请描述前台在遇到突发火灾时应如何应对。

2. 如何处理客户突然晕倒的情况？3. 请列举三种前台在处理突发事件时应遵循的原则。

4. 如何在突发事件中保持冷静和专业的态度？5. 请描述前台在遇到停电时应如何应对。

6. 如何处理客户在前台发生争吵的情况？7. 请简述前台在遇到恐怖袭击时应如何应对。

人教版九年级英语《记叙文阅读与指导》学习任务单(共2课时公开课导学案)及作业设计

人教版九年级英语《记叙文阅读与指导》学习任务单及作业设计第一课时【学习目标】1.阅读文本A Mother’s Day Card.2.通过文本中的语言，动作，神情分析人物。

3.通过人物情感态度的变化分析文本主题。

【学习准备】准备好学案阅读文本资源、笔和笔记本，做记录。

【学习方式和环节】听课学习，按老师指令完成相应的课上练习。

学习环节主要有：（1）认真聆听老师关于学习目标及记叙文的解读。

（2）阅读 A Mother’s Day Card，完成表格及问题。

（3）根据老师的讲解核对并修订自己的答案。

（4）完成课后作业。

【学习资源】A Mother’s Day Card“I wouldn’t buy that woman a Mother ’s Day card，if my life depended upon it,”said the woman standing in the greeting card aisle at Wal-Mart.I looked up and saw a look of total disgust and disappointment.Having been dropped off at a Florida orphanage at age four, I never knew what it felt like to have a mother or a father. Never once had I received a hug or a kiss from my parents. That portion of my life is a total blank.She looked up, saw me looking at her and screamed, “Just what are you looking at, idiot?”“Sorry Ma’am. I never had a mother and I was taken aback by your words.”“If you want the worthless woman, you can have her,”she replied.I reached over and picked up a nice-looking card, opened it and began to read, “Thank you just for being my mother.”“Do you think your mother would like that card? Mine would, I think,”I said.“Do you know what it is like to be yelled at for years and never be told that you are loved?”she asked.“My mother didn’t care enough about me to yell. She just took me to the orphanage and that’s where I stayed until I grew up.”I replied.“Don’t you hate her?”she asked.“Oh, I can’t hate her. She’s my mother. Being a mother is a position to be respected, even if your mother is not a very nice person.”I told her.The woman stood there shaking her head.Then she looked me straight in the eye and stared as hard as she could.I looked down at the floor and said, “I know your mother might have done a lot of things that you dislike. It appears you almost hate the woman. But I can tell you this from experience, that disliking her, or even hating her, feels nowhere near as lonely as never having known a mother at all —good or bad. At least you feel something. I feel nothing! It’s all just a large blank of loneliness inside my heart, and that’s how I’ll feel until I die.”The woman stood there for several seconds. Slowly, she reached out, and took the card from my hand, smelled it and placed it in her cart.After she left I picked out a nice card for my mother. I took it home, signed it and I placed it with the other Mother and Father ’s Days cards I have bought throughout the years.Their address is the same as mine. They live in the f ile cabinet inside a folder marked “UNKNOWN.”【作业设计】Passage OneAfter a lazy Christmas holiday, I had to recover from climbing stairs with carry-on bags and a suitcase. I looked up—Red tape crossed the door. I didn’t understand French, but the one English word said enough, "POLICE." Google Translate told me I would be caught if I entered, so I didn't.Finally, I called my rental agent (收租人).He went to the police station for more details. The thief had taken a few items from the top drawer as well as a small amount of money in the bo ttom drawer. Not only were my files undisturbed, but so were the TV and printer. My agent also said something about fixing the locks tomorrow and making a list for the police.Then one day, I remembered that I had left another jewelry box in the flat. My heart sank as I thought of a gold locket (项链坠) with a picture of my late Grandma inside. When I realized the box was missing, the whole experience seemed to crash down on me. I cried. At the end of January, I received a letter from the police. The thief hadn't been found, and the case was closed. I slept with my purse by my bed. I hid my laptop when I showered. And then another challenge came —I was unexpectedly fired by my company.One July night, I reached into my third drawer to pull out my jean shorts. I heard something fall to the ground. I looked down: It was the tiny jewelry box I thought had been stolen s ix months earlier. Inside was the locket with honey Grandma smiling at me, being there for me, telling me not to give up. I started to cry. I kne w that things were going to be OK.1. What did the red tape across the writer's door mean?A. The police had arrested the thief.B. The house couldn't be entered freely.C. The house was for sale.D. The writer didn't pay the rent on time.2. What did the agent promise to do?A. To fix the locks the next day.B. To report the thief to the police.C. To pay for the missing things for the writer.D. To help the writer rent another flat.3. Why did the writer cry again at last?A. She cried over her bad luck.B. She recalled the smiling of her grandma.C. She regained her confidence.D. She recovered the stolen jewelry box.Passage TwoThe Sixth Time I Went to the Principal’s OfficeWhen I was in the seventh grade, I had problems behaving. My heart was in the right place, but I couldn’t always follow the rules. I played many tricks on my schoolmates. Once, I even pulled a girl’s hair on the school bus to get her attention. As a result, I was repeatedly sent to the office of th e principal(校长). Although I hated going there, I did not hate the principal, Mr. Ratcliff.Mr. Ratcliff was a kind, elderly man. When he spanked(打屁股) me for putting some ants into a classmate’s pencil box, it didn’t hurt at all, but it did hurt my feelings. I thought so much of him and moments like that seemed to prove I was hopelessly bad.When I got called to Mr. Ratcliff ’s office for the sixth time, I had no idea what I had done. I felt disappointed as I walked down there. I went into his office, sat down, and looked at the floor. Then he said the last thing I expected to hear:”Kevin, I’ve heard you’ve been behaving really well lately. I want you to know how proud I am of you, and I just called you down to my office to give you a peppermint.”“Really?”I was surprised.“Yes. Now you can take that peppermint and go back to class.”I carried the peppermint with me as if it was a gold coin. When I got into my classroom, I bragged(吹嘘）to my classmates about my turnaround, excitedly. I wasn’t so bad after all.Mr. Ratcliff was really kind. He made me realize that I was just a kid who had problems with behavior.Hebought some peppermints and took the time to notice me when I got something -anything-right. Mr.Ratcliff gave me some hope by giving me some love. I will just remember him for the rest of my life.1. In his seventh grade, the writer __________.A. hated the principalB. had problems behavingC. always followed the rulesD. often helped his classmates2. How did the writer feel when he went to the principal’s office for the sixth time?A. Lonely.B. Excited.C. Confident.D. Disappointed.3. The sixth time the writer went to the principal’s office, he got __________.A. a peppermintB. a model busC. a pencil boxD. a coin4. The writer will always remember Mr. Ratcliff, because the principal __________.A. talked with him in the officeB. played games with himC. expected him to be a teacherD. gave him some hope and love【参考答案】Passage One：BACPassage Two：BDAD第二课时【学习目标】在新的材料情境中迁移运用记叙文的阅读方法。

大学英语课堂PPT展示

Fluency Development
By repeatedly practicing with PowerPoint presentations, students can
improve their fluency and ability to express ideas clearly and coherently in
PowerPoint presentation in college English classrooms
目录
• Introduction • English language knowledge • English Skills Training • Introduction to Cultural Background • Learning Strategies and Skills • Classroom interaction and activities • Summary and Outlook
要点二
Context Understanding
By playing audio along with the slides, students can better understand the context and gain a deep understanding of the information being presented
Sentence analysis
PowerPoint presentations can clearly display the structure of sentences, helping students understand complex grammatical structures.

Libyan Lockerbie Bomber Could be Released from British Prison

Libyan Lockerbased from British Prison
Broadcast date: 8-13-2009 / Written by Sonja Pace
From /voanews/english/ The man convicted of the 1988 bombing of Pan Am flight 103 over Lockerbie, Scotland, could be released from prison next week on compassionate grounds, according to British television. The reports of a release have prompted mixed reactions from families of the victims. Former Libyan intelligence agent Abdelbaset Ali al-Megrahi is serving a life sentence in a prison in Scotland. But, news reports in Britain say he could be released as early as next week.
photo) Megrahi is dying of prostate cancer and his condition is reported to have worsened. Reports say his early release could be granted on humanitarian grounds to allow him to spend his remaining days with family back in Libya. Abdelbaset Ali al-Megrahi (2002 file

学术英语写作Unit 11 Oral Presentation

(continued)

Future Work (0-1 slides) Optionally give problems this research opens up. Backup Slides (0-3 slides) Optionally have a few slides ready (not counted in your talk total) to answer expected questions. (Likely question areas: ideas glossed over, shortcomings of methods or results, and future work.)
Giving an Oral Presentation
Preparing your oral presentation Organising the content Delivering your presentation Using visual aids Dealing with nervousness
The body

Present your main points one by one in logical order. Pause at the end of each point (give people time to take notes, or time to think about what you are saying). Make it absolutely clear when you move to another point. For example: ‘The next point is that ...’ ‘OK, now I am going to talk about ...’ ‘Right. Now I'd like to explain ... ’ ‘Of course, we must not forget that ...’ ‘However, it's important to realise that...’ Use clear examples to illustrate your points. Use visual aids to make your presentation more interesting.

raz_lo19_pepperking_clr 课外阅读中学英语必读自然拼读权威教材分级阅读O

Pepper: The King of Spices
A Reading A–Z Level O Leveled Book Word Count: 1,198
LEVELED BOOK • O
Pepper:
The King of Spicቤተ መጻሕፍቲ ባይዱs
Visit
for thousands of books and materials.
Pepper: The King of Spices • Level O
5
How Pepper Grows
The pepper plant
grows as a long vine.
The vines often wrap
around a tree. Groups
of round berries hang
6
Where Pepper Grows
The pepper plant needs a lot of water to grow. This is why it is found in places that get a lot of summer rain. To dry out the berries, farmers also need a place with a warm, sunny autumn. By winter, the peppercorns can be used as a spice.
Peppercorns
4
Do You Know?
Pepper can tickle the inside of your nose and make you sneeze. During a sneeze, air and other stuff can speed out of your nose at 161 km per hour (100 mph)!

外研版英语三年级上册全册教案教学设计

Module1 Unit1 Do you use chopsticks in England?【Teaching aims】1．能够听懂并跟读书中对话，鼓励学生学会表演。

2．能够听懂，会说并运用词语：easy \ hard \ rice \ noodles \ chopsticks \ a knife and fork。

3．能听懂Do you want …? Do you use … in …. ?的句型并会运用。

【Important and difficult points】1．能够听懂，会说并运用词语：easy \ hard \ rice \ noodles \ chopsticks \ a knife and fork。

2．能听懂Do you want …? Do you use … in …. ?的句型并会运用。

3．会写词语：chopsticks \ a knife and fork \ easy \ hard．【Teaching procedures】Warmer1．Greeting everyone2．Play game---记忆游戏Ways: A．PPT出示一些学过或未学过的图片。

（apple banana ice-cream rice noodles sweet cake hamburger chips meat soup salad chopsticks a knife and fork….）B．I'll give you 1’, please try to remember more pictures.C．图片消失后，学生说出记住了哪些图片，并用英语表达。

Presentation1．随机学习或复习单词。

并将本课单词贴在黑板上认读带读。

rice \ noodles \ chopsticks \ a knife and fork2．Learn new sentences. (老师边说边板书部分为替换部分)T: I like rice. Do you want rice? Yes, I do. \ No, I don’t (do not).Do you use chopsticks? Yes, I do. \ No, I don’t.I like noodles. Do you want noodles? Yes, I do. \ No, I don’t.Do you use a knife and fork? Yes, I do. \ No, I don’t.Practice1．学生看ppt 图片师生或生生进行句型练习。

09_english_at_work_episode_9_english

English at WorkEpisode 9: The warehouse Checking informationEnglish at Work © British Broadcasting Corporation 2012Page 1 of 3Narrator:Welcome back! This is what's happening today: as a result some ofembarrassing mistakes in deliveries, Tip Top Trading's big boss in America has ordered a re-check of every order this month. So, Paul is talking to key customers to see if they've got what they needed: Paul: I just want to check you're happy with the grapes?Narrator:T om, whom we all know was responsible for the disaster, is phoning his clients to make sure he has the correct information about what they want:Tom:Y a, yah, I just want to make absolutely sure we get the order right for you and have the correct number of fruit...Narrator: Denise is, well, talking on the phone to a friend.Denise:Brown shoes don't look right on him! He's not a brown shoe sort of person...Narrator:A nna has to go down to the warehouse, where the products are prepared for delivery.Anna:I have to speak to Mr Ingle. Apparently he's not very friendly! He might not like me asking lots of questions!Narrator: Well, be polite, and start your sentences with things like:I just want to make sure that... C ould you possibly clarify... I just want to check... J ust to be absolutely clear...O ne thing I wasn't sure of was... Narrator: Good luck!Anna:Mr Ingle, I don't think we've met yet, I'm Anna.Ingle:Hello. Oi! What are you doing with those boxes? I told you to put them in storage. Anna, eh?Anna:Y es, sorry to bother you, I just want to check something. We've had a few problems with orders….English at Work © British Broadcasting Corporation 2012Page 2 of 3Ingle:W ell, that's not my fault. I do exactly what I'm asked to do. (To workers) No, not there, in storage!Anna:O h, well, I just want to make sure that….Ingle:T hirty years I've been doing this job, and I've never made a mistake. Anna:O f course, but because we've had problems, we need to make absolutely sure that all deliveries are correct.Ingle:H umph.Anna:C ould you possibly clarify what went out in today's delivery to Mr Berry of, er, Bluetree Enterprises?Ingle:500 redcurrants.Anna:R ight. That's fine.Narrator: Well done Anna, this is going very well. Remember that other phrase – "I just want to check…"Anna:OK. Now, I just want to check what was sent to Cocoline Limited – it should have been fifteen mangos –Ingle:T hat's right.Anna:G reat, and just to be absolutely clear, you sent the soft mangos, not the plastic ones?Ingle:Y es, just like I was told to.Anna:G ood. One thing I wasn't sure of was whether we had enough yellow bananas in stock – I know there are some purple ones, but-Ingle: W e do need more yellow bananas.Anna: O kay, I'll just write that down. Thank you Mr Ingle. By the way, I like your overalls!Ingle: Oh thanks.Narrator: Well he was a bit unfriendly, but Anna got what she needed. Here are the phrases she used:I just want to make sure that... C ould you possibly clarify... I just want to check... J ust to be absolutely clear...O ne thing I wasn't sure of was...English at Work © British Broadcasting Corporation 2012Page 3 of 3W ell, everything in the warehouse seems to be okay. Back in the office, Tom is having less luck.Tom:(on the phone) Really? Here it says 5,000 not five... oh...Narrator:It's going to be a long day for him! Until next time. Bye!• Listening ChallengeWhat kind of fruit was sent out to Mr Berry of Bluetree Enterprise? Answer: redcurrants.。

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Chapter 1.ppt

• Controlling
Ø The process of monitoring performance, comparing it with goals, and correcting any significant deviations
C精o选py文ri档ght © 2004 Prentice Hall, Inc. All rights reserved.
1–7
People Differences
• Operatives〔操作人员〕 • People who work directly on a job and have no
responsibility for overseeing the work of others
• Managers • Individuals in an organization who direct the
Part 1: Introduction
Chapter 1 Managers
and Management
PowerPoint Presentation by Charlie Cook Copyright © 2004 Prentice Hall, Inc. All rights re精s选er文ve档d.
for-profit as well as not-for-profit organizations
C精o选py文ri档ght © 2004 Prentice Hall, Inc. All reserved.
1–6
营利性与非营利性医疗机构比较
•
非营利性医疗机构
营利性医疗机构
• 经营目的: 满足社会公众根本医疗需求
1–4
Common Characteristics of Organizations

2024届广东省广州市普通高中毕业班综合测试(二)英语试卷

绝密★启用前2024年广州市普通高中毕业班综合测试(二)英语注意事项：微信公众号IAI English1．答卷前，考生务必将自己的姓名、准考证号填写在答题卡上。

2．回答选择题时，选出每小题答案后，用铅笔把答题卡上对应题目的答案标号涂黑。

如需改动，用橡皮擦干净后，再选涂其他答案标号。

回答非选择题时，将答案写在答题卡上，写在本试卷上无效。

3．考试结束后，将本试卷和答题卡一并交回。

微信公众号IAI English第二部分阅读理解（共两节，满分50分）第一节（共15小题；每小题2.5分，满分37.5分）阅读下列短文，从每题所给的A、B、C和D四个选项中，选出最佳答案。

ATrain the important skills modern editors use to evaluate and enhance writing for clarity,precision and accuracy.In this course,students will learn how an editor approaches a submitted piece,going beyond sentence-level error and looking at the big picture around accuracy,style and organization.Understanding the different challenges in an editor's job,students will get a behind-the-scenes look at this sometimes busy and often exciting career. Meanwhile,students will grow their own technical editing skills and return home a more competent editor.Using Gen Z Era as their case study,students will meet and study under the people who decide what topics are relevant and valuable to the audience and who determine the overall editorial strategy,ensuring that the content meets the standards and tone of the publication.微信公众号IAI EnglishCourse Highlights●Visit the media city and attend lectures by award-winning guest speakers.●Assess articles as well as question and coach the authors to get the best piece possible.●Connect with professionals who manage the development and publication of accurate and worthy content.●Edit one piece into a well-written and fact-checked article in the style of Gen Z Era.Price●Residential Program(Students live on campus):$6,600●Day Program(Students commute to class every day):$5,500(Graduating seniors can have a$400discount if applying before May2,2024.)Term Date:July9-July21,2024Application Deadline:Friday,May31,2024Contact Admission:******************21.Which is the probable name of the course?A.Career Development in Media.B.Editorial Decision-making.C.Fundamentals of Editing.D.Introduction to Publication.22.What will students do in the course?A.Interview award-winning guests.B.Help authors improve their articles.C.Connect with professional publishers.D.Edit one article for Gen Z Era.23.A graduating senior applying for a Day Program on April30,2024should pay_______.A.$5,100B.$5,500C.$6,200D.$6,600BCourage is a huge theme in my life,a quality I constantly seek,appreciate,and analyze.The root of“courage”is“cor,”the Latin word for heart.Originally,courage meant“to speak one’s mind by telling all one's heart.”While courage is often associated with heroism nowadays,I believe true courage lies in being open and honest about who we are and how we feel.I recently witnessed an example of true courage.During a mountain-climbing trip with my15-year-old daughter and some college students,I noticed her struggling to keep up with the group.Despite my suggestions to rest,she persisted until she couldn't breathe properly.Panicked,I called out to the front for help,but there was no response,and we had no cellphone signal. Fortunately,two students just came back to check out on us.They offered assistance and calmed us down.As we continued at a slower pace,they shared their own experiences,from starting out as beginners like my daughter to becoming consistently among the first to reach the peak.“You know,”one of them said,looking at my daughter,“I was just like you when I started.But with practice and proper pace,you'll get there too.”“Yeah,don't let your lack of experience stop you,”the other added.“It's okay to admit when you're struggling or not feeling alright.In fact,it's important to speak up and ask for help when you need it.That's how we improve and grow.”微信公众号IAI EnglishReaching the mountain top was a huge relief for both my daughter and me.However,the two students addressed the celebrating group directly,emphasizing the importance of staying together in tough environments. Their words led the group to apologize to us for overlooking our struggle.I was totally amazed at their bravery,and my daughter learned that it's okay to be the least experienced in a group.Courage,I've come to realize,has a ripple effect.Each time we choose courage,we inspire those around us to be a little brave r and make the world a little better.24.Why does the author mention the original meaning of courage?A.To argue for the true essence of courage.B.To question the common belief of courage.C.To show the changing meaning of courage.D.To compare different interpretations of courage.25.What did the two students suggest the daughter do?A.Challenge her own limits.B.Seek help whenever possible.C.Keep to a suitable pace.D.Stick with experienced climbers.26.Which action in the mountain-climbing story is an example of true courage?A.The mother asked the girl to rest.B.The girl tried hard not to fall behind.C.The group celebrated the reach of the top.D.The two students pointed out the group's fault.27.What does the author intend to tell us?A.Kindness connects us all.B.Being a beginner takes courage.C.With courage,everyone can be perfect.D.We don't have to be a hero to be brave.C“It's not unusual for guests to feel emotional when they discover the story behind our food,”says Patrick Navis.“Not to mention when they taste it.One even cried with happiness.”The setting for these tearful scenes? Navis's restaurant in a Dutch city.Here,the owner and his team create experimental food using herbs,roots, flowers and nuts—some common,others less so.微信公众号IAI EnglishMost of these ingredients(食材)come from the Ketelbroek Food Forest nearby.To the untrained eye,it's like an ordinary wood.But there's one key difference:everything in it is edible.It was set up in2009by Dutch botanist and environmentalist Noah Eck as an experiment in slow farming,to see what would happen if the right combination of food plants were left to grow together like a natural forest,without chemicals.“It's the first‘food forest’of its kind in Europe and we’re one of the few restaurants around the world cooperating in this way,”says Navis.“We have over400different species of edible plants we plan our menus around, including some we previously knew little about."He harvests the ingredients and,with his fellow chefs,works them into beautifully presented tasting menus,served in a dining room hidden in the backstreets of the city,“To us,fine dining is not about the fame of a restaurant,its location,expensive decoration,fancy cooking and wine list,”says Navis.“It's about adding value through creativity and using ingredients nobody knows of,which are grown with great attention.”However,he adds,luxury cooking can be about enhancing everyday ingredients, too.“When looking at cooking in this way,who can argue that caviar(鱼子酱),for example,is more valuable than a carrot grown with specialist knowledge?”微信公众号IAI EnglishExperimentation is extremely important to Navis.In the next five years,he hopes to open an outdoor restaurant.But for now,the most important thing is to continue focusing on how plants are being grown and the perennial system used in the Food Forest,reducing the need for replanting each season.28.What can we learn about Navis's restaurant?A.It is well received by its guests.B.It serves food with moving stories.C.It offers experimental food for free.D.It is known for its rare food sources.29.How is Ketelbrock Food Forest different from ordinary woods?A.It is a natural forest.B.Diverse plants coexist in it.C.Plants there take longer to grow.D.It provides safe food ingredients.30.What is the key element of fine dining according to Navis?A.Convenient locations.B.Expensive ingredients.C.Innovative menus.D.Fancy cooking techniques.31.What does“the perennial system”in the last paragraph probably refer to?A.The sustainable farming practice.B.Farming with proper use of chemicals.C.Natural farming without human intervention.D.An experimental farm for an outdoor restaurant.DMy father started learning French at57,drawn by the potential benefits of bilingualism in delaying dementia (失智症).Now,20years later,he's on his third teacher.Many people like my father have attempted to pick up a new language.But can this really boost brain health?According to experts,regularly using a new language brings cognitive(认知的)benefits.If you're trying to recall the right words in another language,your brain is forced to inhibit your mother tongue.This process,called cognitive inhibition,helps improve your brain function.Repeating this process makes your brain more resistant to diseases like dementia.The more you challenge your brain,the better it functions,even if your brain health starts to decline.However,evidence for the benefits of learning a second language in your60s is weaker.Research by Dr.Leo Antoniou found that older Italians who took English lessons for four months didn't see any difference in their cognition scores,but people who didn't saw their scores decline.Prof.Diana Smith's2023studies found similarresults.微信公众号IAI EnglishResearchers offered a few potential explanations for their disappointing results.One is that the participants were highly motivated volunteers,probably of high cognitive level for their age,making it hard to see any improvements.“When choosing participants,we have to be careful,are they really representative of the population?”said Dr.Judith Ware.Another is that the language interventions were perhaps too short.These studies have used language lessons that“were very different in their length and frequency,”said ura Grossman.To Dr.Antoniou,the limited findings are not entirely surprising.No one would say that learning a new language for six months would be the same as having used two languages for your entire life.But he does think that language lessons can provide cognitive benefits by being cognitively stimulating.微信公众号IAI English Perhaps more important,Prof.Grossman said,learning another language offers other potential advantages, like traveling or connecting with new communities.My father,for example,has remained pen friends with his first teacher and traveled to France numerous times.And at76,he's as sharp as ever.32.What happens in the process of“cognitive inhibition”?A.Memory improves.B.Native language is held back.C.Dementia is cured.D.Brain health worsens.33.Which is a possible explanation for the disappointing research results?A.The intervention of the first language.B.The great length of the language course.C.The poor choice of research participants.D.The age difference of the research subjects.34.Whose opinion does the author support by mentioning his father's experience?A.Leo Antoniou's.B.Diana Smith's.C.Judith Ware's.ura Grossman's.35.Which of the following is a suitable title for the text?A.Is it never too late to learn a new language?B.Can learning a new language delay dementia?C.Why does my father start learning a new language?D.How does learning a new language benefit aging brain?第二节（共5小题；每小题2.5分，满分12.5分）根据短文内容，从短文后的选项中选出能填入空白处的最佳选项。

用英语写一篇《诱拐》的读书心得

用英语写一篇《诱拐》的读书心得Title: Kidnapped - A Dozen Takeaways1. "Kidnapped" by Robert Louis Stevenson is a gripping and suspenseful novel, exploring the theme of abduction and its consequences.2. The story's setting in 18th-century Scotland adds a rich historical backdrop.3. The protagonist, David Balfour's abduction from his family home sets the plot in motion at a fast pace.4. The novel highlights the stark contrast between Davie's carefree life in the countryside and the harsh, dangerous world of kidnapping.5. Davie's resilience and wit are admirable qualities that help him survive during his captivity.6. The character analysis of Alan Breck Stewart presents an intriguing portrait of a charismatic and cunning individual.7. The intense action sequences engage the reader and create an atmosphere of constant tension.8. The description of the Scottish landscape is vivid and transports the reader to another time period.9. Stevenson's writing style is rich, descriptive, and immersive, making the story come alive.10. The story explores the complexities of friendship and loyalty throughDavie and Alan's bond.11. The novel examines the moral dilemmas faced by individuals caught in dangerous situations.12. The book raises important questions about identity and the struggle to find one's true self.13. The theme of trust emerges as a central element in the story, as characters navigate a treacherous environment.14. Stevenson skillfully explores the consequences of Davie's captivity, including trauma and transformation.15. The book serves as a reminder of the dangers that existed in the past and the resilience of those who faced them.16. The narrative's suspense keeps readers eagerly turning the pages, anxious to discover the fate of the characters.17. Through the character of Ebenezer Balfour, the novel explores the depths of human greed and deceit.18. The value of trust and loyalty is reinforced through the actions and decisions of key characters.19. The book showcases the power of friendship and camaraderie in the face of adversity.20. Stevenson's portrayal of life in the 18th century gives readers insight into the challenges faced by people of that era.21. The novel provides a glimpse into the economic and social realities ofScotland during this time period.22. The theme of justice is explored through the trials and tribulations faced by Davie and his companions.23. The book showcases the power of wit and intelligence in navigating dangerous situations.24. The vivid descriptions of characters and their surroundings make the story feel authentic and immersive.25. Stevenson's writing captures the reader's attention from the very first page, making it difficult to put the book down.26. The complex relationship between David Balfour and his uncle, Ebenezer, adds layers of tension and intrigue.27. The story's climax is a thrilling and satisfying culmination of the events leading up to it.28. The novel cleverly explores the theme of power dynamics and the struggle for control.29. The book serves as a reminder of the importance of resilience and determination in overcoming challenges.30. The characters in "Kidnapped" are relatable and multidimensional, making them memorable long after finishing the book.31. Stevenson's social commentary on the inequalities and hardships faced by characters is thought-provoking.32. The novel effectively captures the danger and uncertainty of lifeduring turbulent times in history.33. The book's themes of survival and adventure appeal to readers of all ages.34. The pacing of the story is well-balanced, with moments of intense action interspersed with quieter moments of reflection.35. The book's accurate historical details make it educational as well as entertaining.36. The story's twists and turns keep readers engaged and guessing about the characters' motivations.37. Stevenson's exploration of the human psyche and morality adds depth to the story.38. The novel's resolution is satisfying, tying up loose ends while leaving room for interpretation.39. The book serves as a reminder of the importance of family and the lengths one will go to protect their loved ones.40. The story's ability to transport readers to another time and place is captivating and immersive.41. Stevenson's portrayal of the Scottish dialect enhances the authenticity and flavor of the narrative.42. The novel explores the impact of betrayal on relationships and individuals' sense of self.43. The story's themes of adventure and survival resonate with readerswho crave excitement and escapism.44. The book raises important questions about societal norms and expectations during the 18th century.45. The novel challenges readers to reflect on the nature of right and wrong and the gray areas in between.46. The book's final lines leave a lasting impression, leaving readers to ponder the characters' fates long after finishing the story.47. The novel's exploration of loyalty and honor provides valuable lessons for readers.48. Stevenson's vivid descriptions and attention to detail paint a vivid picture of the characters' surroundings.49. The book showcases Stevenson's skills as a master storyteller, blending adventure, mystery, and social commentary seamlessly. 50. The character development throughout the story adds depth and complexity to the narrative.51. The partnership between David Balfour and Alan Breck Stewart demonstrates the power of teamwork and trust.52. The novel offers an exploration of the consequences of kidnapping, both on the victims and the perpetrators.53. The story's fast pace and action-packed sequences make it an engaging read for those who enjoy thrillers.54. Stevenson's exploration of identity and self-discovery is a powerfulaspect of the novel.55. The book's themes of justice and revenge contribute to its overall impact.56. Stevenson's writing style is accessible and suitable for readers of various ages and backgrounds.57. The novel's historical accuracy adds depth and authenticity to the story.58. The novel encourages readers to question societal structures and norms.59. The story's conclusion provides a sense of closure while leaving room for further exploration of the characters' lives.60. "Kidnapped" is a timeless classic that continues to captivate readers with its enduring themes and thrilling narrative.。