BEC中级口语讲座课件
BEC中级PPT课件
Introduction to Business English
• What is Business English? • What is involved in Business English ? • Why should we learn Business
English? • How can we learn Business English
Input And Tasks In Listening
Input
Task
• 3 short telephone • Gap-filling (words conversations (p14) and numbers)
• 2 sets of 5 short monologues (p14)
• A long conversation or monologue (3-4 minutes) (p48)
• Four parts in the reading of BEC exam and related tasks (1 hour)
Reading Part One
• Four topic-related texts (A-D) or one long text and seven statements below the texts.
• Match monologues with topics/places etc.
• Multiple-choice comprehension questions
Reading
• Authentic, semi-authentic and examination-style texts test the ability to read for gist and specific information.
11-4BEC中级口语课件3(sample)
·Are you working or studying?I am a freshman/ sophomore/ junior/ senior, majoring in management/ medicine/ philosophy/ English in Soochow University.I am working as teacher in a educational training company.·What do you like most about your major/job?Competitive payment/ Attractive benefits/ Career development/ Pleasant working environment/ Harmonious interpersonal relation/ Flexible working hour/ Good reputation/ Training opportunity·Is the opportunity to work in another country important to you?broaden one’s horizon/ an eye-opener; improve my English speaking ability/get to know another culture/ enhance my ability to live independentlyPart 2What is important when…considering setting up a staff canteen●employees’ opinions●cost to the company●Well, I choose topic A, what is important when considering setting up a staff canteen. As far as I am concerned, there are 3 things to be considered.First of all, we should take employees’ opinions into consideration. The main purpose of setting up a staff canteen is to provide daily meals for employees. So we need to consider their opinions and respect their interests. such as TV, the shape of the table, and the color of the wall so as to create a comfortable place for them to relax while eating.In addition, cost to the company should be another important point. The company can make a financial budget to evaluate all the possible expenditures on the project. Make sure setting up the canteen is feasible as well as beneficial to employees.Furthermore, we should not ignore food safety. The company must guarantee that the food supplied in the canteen is absolutely safe and reliable, so employees won't take risks to eat outside the company.While there are also other considerations in considering setting up a staff canteen, but I believe the factors mentioned above are the most significant ones.企业对客户：1、WHAT IS IMPORTANT WHEN...?Attracting clients●Package●Advertisement●Well, I choose topic A, what is important when attracting clients. As far as I amconcerned, there are 3 things to be considered.First of all, we should take package into consideration. Package catches clients' eyes by its delicate outer image, appropriate packing materials and smart profile,and is always used to get clients' recognition to a product.In addition, advertisement should be another important point. A new product may easily build up its image and brand awareness in consumers' mind by impressive advertising design or logo.Furthermore, we should not ignore price. It seems that lower prices always have a strong appeal to some consumers. We can also lower the price by promotion, both discount and freebie are appealing and you can choose either or both of them during a promotion campaign.While there are also other considerations in attracting clients, but I believe the factors mentioned above are the most significant ones.2、WHAT IS IMPORTANT WHEN…?Meeting foreign clients for the first time●Foreign language skills●Knowledge of cultural differences●Well, I choose topic A, what is important when meeting foreign clients for the first time. As far as I am concerned, there are 3 things to be considered.First of all, we should take foreign language skills into consideration. Many international clients prefer to talk business in their native language, that makes foreign language especially important.In addition, knowledge of cultural differences should be another important point.A lot of mistakes are made due to unknown or misunderstanding about the differences in cultures. So we’d better to take some time to comprehend the cultural differences and respond appropriately.Furthermore, we should not ignore business etiquette. Fine business etiquette helps in making a good impression on our potential foreign clients. This may include details such as shaking hands firmly or exchanging business card.While there are also other considerations in meeting foreign clients for the first time. but I believe the factors mentioned above are the most significant ones.3、WHAT IS IMPORTANT WHEN…?Entertaining clients●Types of activities●Cost●Well, I choose topic A, what is important when entertaining clients. As far as I am concerned, there are 3 things to be considered.First of all, we should take types of activities into consideration. we need to consider the client’s age, educational and cultural backgrounds and do some research about our clients’ characters and hobbies.In addition, cost should be another important point. It depends on the size of the deal. If the company is expecting to make big gain out of a specific client, it should atleast put in proportional investment to entertain its clients. You should make them feel being welcomed.Furthermore, we should not ignore the timing for bringing up the subject of business. Because inopportune mentioning of the matter of business may discourage their interest in the business you intend to do and even ruin a fine business opportunity.While there are also other considerations in entertaining clients, but I believe the factors mentioned above are the most significant ones.链接：discussion：P6 entertaining foreign clientsPart3 discussion1.提出话题•The first thing we need to settle is…•So, the first item on the agenda is …•Let’s start with …•Shall we begin with …•XXX, would you like to kick off (begin)?2.结束话题•Right, I think that covers the first item.•Shall we leave that item?•If you don’t have anything else to add, …•So, that’s all quite good.•Ok, let’s do that.3.转移话题•Then•Besides•Not only that•Apart from that•And another thing•Well, I’ve just hit upon another good idea.•Let’s move on to the next item …•The next question on the agenda is …•Now let’s come to the question of …4.表达自己观点•I am convinced that…•I’d like to point out …•I feel very strongly that….•Personally, I think/feel/believe that …•As far as I’m concerned…•In my opinion/view, we should …•To the best of my judgment/knowledge…•It’s clear/obvious to me that•Well, the point I’m trying to make is that….•You mentioned that …, but, in my view …5.询问对方意见•Do n’t you think so?•Really a good idea, isn’t it?•How do you think of this?•Have you considered …•What’s your opinion on this?•What do you think about this?•I haven’t heard your opinion about …6.观点评价(A.同意B.反对C.部分同意)A.同意•I agree with you.•Yeah, you are quite right.•My opinion exactly!•I share your view on that!•Oh, yes, I couldn’t agree more!•I couldn’t have put it better myself.•I see eye to eye with you on it.B. 反对（注意不能语气太过强烈）•Not really.•Not at all.•Don’t speak too soon.•Do you really think so?•Sorry, I don’t quite agree with you.•Well, I don’t see it that way.•I’m inclined to disagree with that.•I’m afraid we don’t see eye to eye on this. Do not use:●I disagree.●I disagree with you completely/ entirely.●I really can’t agr ee.●You are wrong.●I can’t accept your opinion.●You don’t really mean that, do you?●You can’t be serious.●Are you kidding?C. 部分同意•Could be!•Mmm, possibly/perhaps.•So it seems!•Yes, to some extent.•I’m not so certain.•I see your point, but…•That’s one way of looking at it, I admit.•Well, you’ve got a point there.•I suppose that’s true in a way, but what I am getting at is that….7.要求对方澄清观点•I’m afraid I don’t get you.•I don’t see what you’re getting at.•I’m not sure what you mean.•I’m not sure what you are saying.•It’s not clear what you mean.•Would explain to me about your opinion?8.打断对方•Excuse me, may I interrupt?•Just a moment, but …•Can I say something here?•Sorry to interrupt, but …•I hate to interrupt, but …•XXX, s orry, …9.避免跑题•Let’s get back to the main point.•We’re missing the point.•We’re getting off the point.•It’s not on the agenda, but …。
BEC剑桥商务英语中级课件
Written prompt Written or visual prompt
Short talk
Completing a collaborative task
Sample questions of short talks
Input And Tasks In Listening
Input • 3 short telephone conversations (p14) • 2 sets of 5 short monologues (p14) • A long conversation or monologue (3-4 minutes) (p48) Task • Gap-filling (words and numbers) • Match monologues with topics/places etc. • Multiple-choice comprehension questions
Reading Part One
• Four topic-related texts (A-D) or one long text and seven statements below the texts. • Match each of the seven statements with the relevant text. • Test ability to read for gist and specific information. • Example: p85
What is involved in Business English?
• English language • Business communication skills • Business vocabulary (jargon) • Cultures
《BEC中级口语》PPT课件
8
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爱好三大句式
❖I’m so fond of… ❖I prefer doing.. ❖I’d like to do.. ❖ Part1考点总结 ❖ 1.姓名 ❖ 2.学生/工作 ❖ 3.家乡 ❖ 4.个人兴趣爱好
9
h
Task2
❖Express personal views ❖What kind of people do you most
center work out ❖2.recharging battery ❖attend training courses ❖read various books
7
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❖3.chat online-improve personal skills
❖4.watch TV/ads ❖educational programmes ❖ amusement~ ❖ 5.music ❖ classic/fork ❖ 6.art ❖ astract/painting
❖
2.尽量使用适量高难度词汇
❖ 语音：1.注意单词发音
❖
2.注意语音语调
❖
3.注意重音和节奏
❖ 互动交流：注意语言交流与非语言交流
❖ 词汇：四六级+商务词汇
3
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Part1-Task1
❖Give information about yourself ❖ 必考内容：name,occupation,hometown ❖ hobbies,like/dislike,climate,city, ❖ location ❖1.What’s your name? ❖2.How do you spell your family name? ❖family name/last name/surname ❖given name/first name
剑桥商务英语BEC中级口语课程讲义(第四课时)
Do you think companies should pay for their � staff to stay in expensive hotels on businesople stay in expensive hotels on business trips? (Why? / Why not?)
Suggested Answers and Note
Job title Job responsibility Job satisfaction
�
training�productivity�profit�motivation But: training�cost money, time, staff opportunity cost internal conflict broaden one’s horizon, experience …is quite an experience to me. …is a real eye-opener culture messenger
Would you like to work abroad? (Why? / Why not?) � Is the opportunity to work in another country � important to you? � � Training Course
What kind of training course have you ever taken? NewOriental School BEC online training course Have you ever taken any training course? Computer skill training course
1
BEC中级口试第四讲
BEC中级口试第四讲讲义蓝色字体为考官手册中的话，红色字体为关键tips。
上次课主要内容：1. 句子开头三大法宝：a.谁……干……什么样的……嘛……（介词短语、分词短语、从句……）b.It is good for me to do somethingc.There is … (in 哪方面或doing something)2.一时想不出原因怎么办？定义！——这是什么。
美德3. 句型：随着……，越来越多的谁+干+什么样的嘛了，是为了……或which result in / contribute to / lead to / bring about什么结果4. 小trick让人……lead people to do本讲主要内容：Part 1中Phase 2话题问答4.1 Business Consultants4.2 Company Buildings4.3 Managing ChangeFrame 1: Business ConsultantsNow I’m going to ask you both some questions about business consultants.Do you think it’s a good idea for companies to use business consultants, A? (Why?/Why not?) Back up question: Is it a good idea for companies to use business consultants? (Why?/Why not?) 关键词：consultant思考：为什么要consultant？consultant用来干嘛的？自己不行吗？回答（利用对比思路——有顾问和没顾问有什么差别）：有：顾问是提供专业建议、专业知识、分析公司情况（为了公司能够更好地发展）没有：自己经历、积累经验的话会费很多时间，走很多弯路（科学说法：会would, might, tend to或更容易费时间）句子结构分析：我们的第二种句式it is good for me to do something，直接套题干What do you think, B? (Why?/Why not?)Back up question: Do you think it’s a good idea for companies to use business consultants? (Why?/Why not?)What do you think could be one advantage of working as a self-employed business consultant, B? (Why?)Back up question: Do you think it’s better to be a freelance consultant or to be employed by a company? (Why?)关键词：self-employed思考：什么样的什么，重点肯定落在“什么样的”上面，self-employed consultant，而不是别的种类的consultant，于是马上想到对比——跟咨询公司（10秒：咨询公司英文？）的顾问相比，self-employed有什么优势？想到的优势：自由度大，不受公司（公司的什么）约束。
BEC中级口试第五讲
BEC中级口试第五讲讲义蓝色字体为考官手册中的话，红色字体为关键tips。
上次课主要内容：1. Business Consultants，Company Buildings2. prefer类话题公式：I prefer A to B in that A can … while B would/cannot…/which cannot be found in B3. 句子结尾（尤其是which已经用过的情况下）thus doing……理念本讲主要内容：Mini-presentation 11. 第二部分考试的一般过程2. Presentation的一般处理法3. 话题Career3.1 Looking for a new job3.2 Attending a job interview3.3 Deciding whether to work for a competitor company3.4 Considering a career change3.5 Considering whether to take a job abroad1. 第二部分考试一般过程：Interlocutor:Now, in this part of the test, I’m going to give each of you a choice of three different topics. I’d like you to select one of the topics and give a short presentation on it for about a minute. You will have a minute to prepare this and you can make notes if you want. After you have finished your talk, your partner will ask you a question.All right? Here are your topics. Please don’t write anything in the booklets.A: What is important when…?Ordering goods online●Efficient website●Delivedry time●●B: What is important when…?Deciding whether to work for a competitor company●Culture of competitor company●Prospects of competitor company●●C: What is imiportant when…?Writing a press release●Focusing on key points●Attracting the right media interest●●Now, B, which topic have you chosen, A, B or C?Would you like to talk about what you think is important when …A, please listen carefully to B’s talk, and then ask him/her a question about it.Thank you. Now, A, please ask B a question about his/her talk.Now, A, which topic have you chosen, A, B or C?Would you like to talk about what you think is important when …B, please listen carefully to A’s talk, and then ask him/her a question about it.Thank you. Now, B, please ask A a question about his/her talk.Thank you. Can I have the booklets, please?2. Presentation的一般处理法（炮制法）以刚才的A为例：A: What is important when…?Ordering goods online●Efficient website●Delivedry time●●百搭开头：There are generally/normally two elements/factors that are important when ordering goods online, efficient website and delivery time.钉牢这两个点，准备的时候用brainstorm思考可以说的点，然后用我们的句型（谁干嘛、it is good for me to do something、there be）展开：思考到的点为：●efficient website：商家能及时收到客户的要求，跟客户交流，给客户反馈，提供良好及时的售后服务，直到买到满意的商品。
剑桥商务英语BEC中级口语课程讲义(第十课时)
2
� � � �
Where would you take foreign visitors in your home town? (Why?) Would you enjoy looking after business visitors for a few days? (Why / Why not?) What problem might there be when socializing with foreign business people? (Why?) What are the long-term benefits of establishing personal contacts with foreign clients?
Interlocutor: [Select one or more of the following questions as appropriate, to redress any imbalance or to broaden the discussion.] � � What kinds of arrangements need to be made before foreign visitors arrive? (Why?) Are there any disadvantages for a company in having a visit from foreign clients? (Why / Why not?)
商务英语在线学习：/kcnet410/
1
Complaint handling …? WHAT IS IMPORTANT WHEN WHEN… DEALING WITH COMPLAINTS FROM CLIENTS � � OFFERING AN APOLOGY SUGGESTING A SOLUTION TO THE PROBLEM a. Offering an apology is the very basic level. b. When the clients think that they have received unfair treatments, the first thing that the company should do is to calm them down and try to keep the client. c. An apology is the first step and a useful method to maintain control of the situation. d. Offering an apology is an important gesture to show that the hosting company is fully aware of the situation and would like to take the potential responsibility for its mistakes. e. The complaining clients would feel that their complaints are being paid attention and may therefore be happy to proceed to the transaction with the hosting company. f. It is necessary to suggest a solution to the problem as well. g. The clients want to enter into the transaction in a good mood and with a reliable and trustworthy business partner. Apart from an apology, the client would want to have the problems and misunderstanding solved before their communication moves to the next level. If the hosting company failed or refused to suggest a solution, its sincerity of entering into the transaction would be put into doubt. Ⅱ Discussion Topic Entertaining Foreign Clients Your company is entertaining a group of foreign clients for three days, including one non-working day. You have been asked to plan a programme for the visit. Discuss the situation together, and decide: � � What kinds of activities would be suitable for the visit What information it would be useful to know about the clients before finalizing the programme
剑桥商务英语中级口语考试 (基本课件)
剑桥商务英语中级考试辅导—口语部分一、口语考试概述（一）考试形式与流程（二）测试范围（三）评分标准二、应试辅导（一）问答对话（二）小演讲（三）互相讨论三、备考指南一、口语考试概述（一）考试形式与流程考试形式口语测试由两位口语考官(一位提问官，一位评分官)对两位考生同时进行。
提问官负责主持口试，还要求他给每位考生的成绩打总分，评分官负责对每一位考生的成绩进行分析评估。
经提问官介绍以后，评分官就不再参与交流。
口试为两人一组进行。
然而，如果考点的考生人数为奇数，最后三位考生可以同时进行考试。
考试流程：第一部分考官对每个考生轮流提问，问一些一般性的问题，并不严格按照顺序进行。
这部分测试约三分钟左右。
这部分考查考生自我介绍的能力：提供有关自己的家庭、兴趣和工作的信息，并表达如同意、反对或喜好等意见。
第二部分是“小演讲”，共六分钟左右。
在这一部分，考生可以选择一个题目，用大约一分钟的时间准备一段有发挥的演讲，每个考生讲完以后，就会请他们的同伴对他所讲的内容提一个问题。
第三部分是考生间双向的谈话(三个考生则采取三向讨论的形式)，考官给考生一个讨论题目，要求考生谈论大约3分钟，考官可以进行恰当的引导，然后再提一些与主题有关的问题。
（二）测试范围BEC口试主要考查考生在商务交往过程中运用英文的能力。
测试范围包括：1. 建立和保持商务联络（1）向人表示问候和对问候的回答；（2）自我介绍；（3）询问对方或介绍自己的身份特征；（4）表达自己喜欢什么、不喜欢什么；（5）发出邀请、接受和拒绝邀请；（6）表示感谢和欣赏；（7）给别人提供方便，接受和拒绝帮助。
2. 谈论工作（1）询问和描述工作任务；（2）询问和介绍公司情况；（3）询问和简要介绍产品；（4）比较不同的产品及价格；（5）询问和提出自己的观点；（6）表示同意或反对；（7）提出、接受或拒绝建议；（8）表达需要和要求。
3. 制定计划和安排工作（1）商务会议：安排会议日程与议程；（2）商务旅行：预定饭店房间、入住饭店和结账、点菜、进行旅行咨询、预定机票、乘火车旅行、根据指南行路等。
BEC中级 PPT课件
Freelance professions:
photographer, writer, website designer, graphic designer, accountant, dentist, lawyer, translator, etc.
helping /facilitating each other practising speaking
Vocabulary
Different ways of working
1. freelance
自由职业
2. teleworking
远程办公/居家办公
3. job-sharing
分担工作
most productive and uninterrupted
Studying at home
comfortable, pleasant and relaxing quiet with less distraction and noises
Studying in the classroom/library
Teleworking
any way of working at a distance using a combination of computers and telecommunications. It is often associated with home-based working, but includes mobile working, etc
Work from Home vs. Work at Home
BEC中级口语考试简介教学课件讲议
Part ⅡMini-Presentation ( about 6 minutes) In this part each candidate is asked to choose one from three business topics ( A, B, C) and give a short talk on it for about one minute. Candidates have one minute to prepare. After that, they have to answer a question their partner asks about their talk.
ⅠInterview
1. Skills 2. Useful Expressions 3. Regular Topics
Ⅱ Mini-Presentation
1. Introduction 2. Skills 3. Useful Expressions 4. Regular Topics
Ⅲ Collaborative Task and Discussion
5）考生应充分利用这一热身部分尽快熟练并适应考官和同伴的 语音，语调等，为接下来的考试做好准备。
常用表达和句型(Interview)
1）表示随声附和的句式：
You’re right. That’s it. That’s right. Quite right. Absolutely. Certainly. Sure. Definitely. Of course. Exactly. Great. Fine. No problem
Questions for Phase 1: Where are you from? What do you do? What do you like best about your studies? How do you describe your hometown?
BEC中级口语：2010商务英语(BEC)考试中级口语精选讲义(2)
BEC 中级口语：2010 商务英语(BEC)考试中级口语精选讲义(2)ⅳ、 BEC2 ContentBEC2 考试主要是考学生的语言能力，包括听、说、读、写四个方面。
试卷所设计的语言文字基本山都与商务有关。
另外，还考学生的英语语法、结构等内容。
BEC2 考试分笔试和口试两大部分。
笔试包括阅读、写作和听力。
PreliminaryVantageAdvancedReading1 hr 30 mins ﹡1 hr1 hrWriting45 mins1 hr 10 minsListening40 mins40 mins40 minsSpeaking( 2 candidates)12 mins ﹡﹡14 mins ﹡﹡16 mins ﹡﹡ⅵ 、 BEC2 Grades* one overall grade* each skill counts for 25%*candidates also receive profile of performance* Preliminary: two pass grades* Vantage and Advance: three pass gradesⅶ、 Introduction to BP Preparation Resource* vocabulary* textbook《 Pass Cambridge Vantage 》Teamwork, Entertaining a client, Brand power, New premises, Health and safety,Business travel,Marketing disasters,Going global 是 BV 常考的商务专题。
下面以 Brand power 举例说明：1 . 掌握商务词汇短语E.g. to buy/develop/launch/sell/test/own/stretch/damage a brandE.g.brand image/leader/loyalty/name/power/stretching2 . 掌握相关商务知识E.g. Explain why you brought one of the products.strong sense of brand loyaltyreasonable pricegood after-sales servicereliability of the productgood and consistent qualityuser-friendly designgood value for moneyin style3 . 掌握相关背景知识Tesco, J Sainsbury, Asda《 Working in English 》* mock exam papers: 9 setsⅷ 、 Register for BVⅸ 、 Business ResearchAnswering business studies questionBusiness Studies is a skills based subject which tests students' ability to use their knowledge.There are four basic skills:Level One Description/IdentificationLevel Two ExplanationLevel Three AnalysisLevel Four EvaluationTo gain the highest grades,candidates must show evidence of the higher skillsKey types of questions Responses should:Identify/state/describe.. make a pointExplain/outline… make a point and develop itDiscuss…present two sides of the debateExamine/assess/analyse.. make a point and develop fully with some question of itCritically assess/to what extent…explain both sides and evaluate。
BEC中级课件4.1课件
英语培训 电脑培训 会计培训 学历 教育
中山学文教育培训中心北外英语
Look into the details
Decent: adj. 正派的；得体的；相当好的 Ringtone：n. 铃声，手机铃声 Animation：动画的 Amount to:相当于，总计为 be concerned that: 担心 Organic： 有机的 Virtually: adv. 事实上，几乎；实质上 Artificial: adj. 人造的；仿造的；虚伪的；
中山学文教育培训中心北外英语
Modals 情态动词
Possibility： can, could Obligations: must, mustn’t, have to Advice: should Criticism: should, ought to Deduction: must(have), can’t be, can’t/couldn’t have been Lack of Obligations: didn’t have to, needn’t(have), didn’t need to No possibility: can’t, couldn’t
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剑桥商务英语BEC中级口语讲义
BEC中级口语第一课时常用句型I am writing to you concerning…我写信给你是关于You can’t miss it.你一定找的到I can’t agree more. 我很赞同你It may have slipped your mind, but…你可能忘了，但是（确实有这么回事）You can always reach me at the number…打这个电话你总能找到我We would very much appreciate it if you could…如果你...我们会非常感谢I noted with interest your advertisement for…对于你们的广告我很感兴趣的是..Yes, that’s true, but on the other hand…是，这是对的，但是在另一方面（部分肯定）That’s exactly what I think.这正是我所想的Maybe, but don’t you think…?你不认为...（提出建议）You are wanted on the phone. 有你的电话As requested, we enclose for your attention…根据你们的要求，我方附上...同义词、近义词、相似词的辨析。
1) chairman主席，会长, president总裁，总统, CEO首席执行官，总裁, Managing Director总经理, General Manager总经理.2) dealer商人, merchant店主, trader, businessman, distributor经销商.3) deputy副总, vice-代理的, associate合伙人, assistant助理.4) discharge, unload, land 卸货5) discount折扣, reduction减少, rebate减少（税）, allowance津贴.第二课时ⅡPresentation ExamplePART 2: Mini-presentationA: WHAT IS IMPORTANT WHEN…?Selecting applicants for a job•Working experience•Personal qualitiesSample 1I choose topic A-what is important when selecting applicants for a job. As to this topic, as far as I am concerned, there are 3 things to consider.First, I think working experience is very important when selecting applicants. Applicants who have already had the work experience in the relevant fields will learn the new job easier and quicker. And it will also save the company a lot of training fees if the applicant has related experience.Second, we must consider the personal qualities of the applicants, such as personality and health. Companies tend to employ people whose character fits a special job. For example, consulting company tends to employ applicant who is analytical and knowledgeable, but advertising agents like their employees to be energetic and creative.Third, I believe language is of great importance when selecting applicants. Nowadays, we do business with people from all over the world. Always we buy goods from Africa, and sell our electronic product to Europe; a foreign language especially English is needed if the company wants to expand to the world. Applicants who can speak one or more foreignlanguages will have a better chance to get the job.Sample 2As we all know, the criteria used by HR professionals in screening and selecting applicants normally include such factors as working experience, personal qualities and communicative skills.Firstly, we pay a lot of attention to working experience of the applicant. A person with a solid record of related experience is more likely to fit in with a new company. Therefore he or she can be trusted to fulfill the tasks and solve the problems in a more professional and competent way.In addition to this, we also look at the personal qualities of the applicant. Does he or she has integrity, perseverance or ‘can do’ spirit? Surely any organization can benefit from the reliability, devotion and enthusiam of its employees.Finally, good communicative skills such as interpersonal skills and team spirit are also becoming an important precondition in selecting qualified employees.B: WHAT IS IMPORTANT WHEN…?Preparing for a job interview•Studying the job advertisement•Finding out about the companyBefore you go for an interview, you must make preparations so as to face the interviewer with more confidence. They include studying the job advertisement, finding out about the company, preparing yourself psychologically, etc.Firstly, you should study the job advertisement carefully so that you can match your knowledge, skills and abilities with the specifications required for the post. You must assure the interviewer that you have all the qualifications required, so you are the right sort of person they are looking for.Secondly, you should know more about the company, such as its profile, structure, existing problems, requirements, campaigns and future plans. As a Chinese saying goes: “know the opponent and know yourself, and you can fight a hundred battles without defeat.”Finally, you should also prepare yourself psychologically and this will help you combat stress. Rehearsing the interview with your friends, for example, is a good relaxation exercise that can install confidence in you.第三课时ⅠConversationPART 1: Exchange personal informationThis part aims to prepare the candidate for phase 1 of the speaking test, which takes the form of an interview, with each candidate talking in turn to the examiner. This involves the candidate answering questions, responding to a comment or participating in an exchange or greeting.Activity 1:Asking each other’s name (including spelling), hometown, occupation, hobbiesFurther probing: describe your hometown (location, city, town, village) climate, population, etc.Further probing: describe your occupation/ or major (if student), likes and dislikes about your occupation.Further probing: asking each other about marital status/ with or without boy friend/girlfriend.Asking for opinion on married/single life, which is better?Further probing: asking each other about hobbies.第四课时ⅠTongue Twister1.Good cookies could be cooked by good cook if a good cook could cook good cookies.2.If you understand, say understand.If you don’t understand, say don’t understand.If you understand say you don’t understand.How can I understand you understand.Understand?3.Peter Pipe picked a peck of pickled peppers prepared by his parents and put them on a large paper plate. ⅡConversationⅢ Conversation TopicsAsking about personal views.1. Why do you study English?2. Why do you want to study business?3. What do you think of some modern methods of payment (credit cards, cheques, bank transfers 银行转账)?4.What role does the computer play in modern business? 5. What are some necessary steps for preparing a business trip overseas?6. Which kind of office would you prefer to work in, cellular or an open-plan office?格子间还是开放式7. What do you think of international trade?8. How to deal with customer enquires on the phone? 消费者打电话问讯9. Transportation: (What is your usual means of transportation? Compare the various means of transportation)10. Health and safety in the workplace (How to ensure a healthy working environment for employees? What are somehealth hazards in the office/factory shop? What safety measures should be adopted in the workplace?)11. How to keep a balance between growth and environment protection?12. Radio and TV (What are your favorite/TV programs? Why?)13. What kind of role does advertising play in promoting your products/services? Which form of advertising is mosteffective in your opinion?14. What are the required qualities of a modern manager?15. What do you know about flexible time? 弹性工作制第五课时第四讲Ⅰ Life EnglishTalking about money1．If you have money, you can easily make money.Money makes money. 钱生钱Money begets money.If you are in debt, you lose your self-respect. 自尊You lose your motivation. 动力Your debt continues to grow. 你负债及日俱增You start to worry.You need to borrow more money.You get even deeper in debt.2.Money comes.Money goes.But the memory is always there. 钱来钱去，留给你的只是记忆Money talks.Money rules.Money is power. 钱是万能的3.Money burns a hole in your pocket. 钱是留不住在口袋里的It goes out as fast as it comes in. 钱用的比来得快You’re a spendthrift. 你是个浪费钱的人Don’t squander your hard-earned money. 别挥霍你辛苦赚来的钱Put your savings in the bank. 把你的储蓄放在银行里savings account （注意＋s）Never live beyond your means. 不要入不敷出live within one’s means 量入而出Be a good consumer. 做个理智的消费者customer，clientBe a smart shopper.Be a clever buyer.ⅡPresentation TopicsTeam WorkWHAT IS IMPORTANT WHEN…?MANAGING A PROJECT●ENCOURAGING TEAMWORK●KEEPING TO SCHEDULEWHAT IS IMPORTANT WHEN…?CHOOSING PEOPLE TO WORK IN TEAMS●V ARIETY OF EXPERIENCE●PERSONAL QUALITIESKey point: improve working efficiency. This plays a crucial role in the commercial practice in Western world.Explain the importance of team work:a.Teamwork reflects the combined experiences, knowledge, intelligence and views of a group of people, so it willdefinitely improve the quality and efficiency of the work.b.If the participants worked together, it would be easy for them to come up with creative ideas. This is particularlyvaluable for a relatively complex work, for the people working in a team, if one of them gets stuck on a matter, others/the rest could chip in their ideas and get the problem sorted. But if you work on your own, for instance, you are the sole manager in the department.c.If people did not work as a team, everyone would have to wait for the decisions made by the manager and it wasnot easy to get people to take on responsibility for anything.d. A huge and complicated project is not possible to be completed/done by merely one person. For instance, 3Gorges project-a huge amount of money, 30 million people have to emigrate to elsewhere, a lot of commercial contractse.You will get bored quickly if you work on you own. But if you work in a team…f.Working in a team can increase personal awareness of abilities and complementary skills in colleague.How to improve teamwork:Common objective；General ideas; friendly atmosphere; not bossy; patient; good manners; modest; leadership; good interpersonal skills; variety of experiencea.Variety of experience and a broad horizon would help to tackle urgent matters and establish his or her personalprestige. Well-experienced staff are capable of overcoming storms and crises.b.On coming across problematic issues, new or inexperienced staff usually will feel depressed and even start topanic. One or a number of experienced staff will, in this kind of situation, automatically become the spiritual leaders of the team and can get the issues in question solved quickly.c. A wide range of experiences are important to a team member, because you never know what kind of problemsmight suddenly come up to you. Experiences in different fields will enhance the chance of successfully sorting out the problem with your knowledge which is based on your past experience.Personal qualities:a.The basis of the team work is mutual trust and friendly atmosphereb.Good manners, not too bossy, patient, modest, leadership, good interpersonal skills.Project ManagementWHAT IS IMPORTANT WHEN…?MANAGING A PROJECT●ENCOURAGING TEAMWORK●KEEPING TO SCHEDULEKey points: Team work, time pressure (keeping to the schedule)Team work: as explained in the teamwork sectionTime pressure:a. A well-designed schedule can clarify yourself to the project. You should ensure that you would be runningbefore the schedule rather than after it.b.Time is always of essence for a project.c.Failure to keep to the schedule will result in/cause late completion.te completion will lead to: civil litigation, injured party will become entitled to claim compensation/entitled tosue the brea ching company.e.When the project is being processed/in the course of carrying out the project, there will be a lot of commercialactivities involved. Such as investment banks advance cash; raw material supply, planning permission, sub-contract/outsource. Failure to stick to the schedule will affect above matters.CompetitionWHAT IS IMPORTANT WHEN…?DEALING WITH COMPETITION●PRICING POLICIES●ADVERTISING STRATEGIESWHAT IS IMORTANT WHEN…?SETTING PRICES FOR NEW PRODUCTS●PRODUCTION COSTS●COMPETIORS’ PRICESKey points:Pricing; Advertising; Production costs; Competitor’s price; Market ing; a wide range of services and productsPricing:a.(For a consumer): all consumers would like to go for higher quality and less expensive products. It is a commonsense.b.(For a manager): correct pricing policies can capture a large number of consumers in a short period of time.c.For a newly established company: correct pricing policies are particularly important for newly establishedbusinesses. The major task for them at the early stage is to draw the public attention and make their company and their brand known to the public. When a new product is put into market, there may be very few people knowing/who know about it…(e.g.Thai curry source)Competitors’ price:a.Once a new product is put into market, it will immediately face the competition from rivals. The price warsometimes can be incredibly fierce and crude.petitors’ price will mirror the consumers’ attitude about certain products and the satisfaction about theirprices.c.If you fixed the price higher than your rivals without higher quality of service, you might soon find yourself inan unfavorable situation.d.Correct pricing policies could also defeat some competitors in a short period of time. For example: Safeway,Tesco price war against all small bread manufactures. In this case, Safeway and Tesco fixed their price for 7p per loaf, which is 23p cheaper than their competitors’ offer. As a result of this, in 35 days time, most of their competitors went into liquidation.Advertising strategies: 广告策略a.The fundamental task for a company is to make its products and itself known to the public. There are many waysto achieve this, advertising is the most important one.b.Advertising through different media can cover nearly every corner in the world. The main channels are:-TV-Radio-Internet-Newspaper-Bill Board-Poster-Magazinec.The advantage/point of advertising is not only about propagandizing your company but also competingagainst/with your rivals. A company, through proper advertisements, can manage to introduce the advantages of their p roducts comparing to their rivals’, and therefore convince the consumers that their products would be the right choice. For instance, Car manufactures can put in their new designs to the ads, e.g. ABS, double airbags to convince the prospective customers that their cars are safer than others.第六课时第五讲ⅠLife EnglishTalking about time1.How are we doing for time?Do we have time for that?How much time do we have left?Are we on schedule?Do we have time?Are we making good time?2.Times flies by too quickly.Time passes by too swiftly.Time waits for no man.Enjoy life while you’re still young.Don’t miss any opportunity.Don’t pass up any good chances.3.Time is important.Time is valuable.Time is precious.Do as much as you can every day.Take every opportunity and chance given to you.Don’t waste any time.ⅡPresentation TopicsMotivating staffWHAT IS IMPORTANT WHEN…?MOTIV ATING STAFF●FINANCIAL BENEFITS●CAREER DEVELOPMENT OPPORTUNITIESWHAT IS IMPORTANT WHEN…?INTRODUCING A REW ARD SYSTEM FOR STAFF●PURPOSE OF THE REW ARD SYSTEM●TYPES OF REW ARD OFFEREDWHAT IS IMPORTANT WHEN…?AIMING TO REDUCE STAFF TURNOVER●FINANCIAL INCENTIVES●CAREER STRUCTUREKey points: Financial benefits; Career development/structure; reduce staff turnoverFinancial Benefits:a.Managers, company owners and supervisors have always been frustrated and bewildered by employees withlittle or no motivation.b.Staff always want reward for their contribution to the company and what they are worth. Such factors are justlike market forces. The fundamental reason of looking for a job is to get pay. Staff do the job what they are paid for. However, quite often, the staff work overtime under their managers’ demand. If the company fails to give proper financial benefits staff might subsequently feel not being fairly treated, and therefore frustrate their enthusiasm for their work.c.Staff want some sort of recognition for the job that they do. Correct financial benefits plan will arouse theirenthusiasm; otherwise they would feel being ignored.d.The job that the staff are doing is not always interesting, or the working environment may not be pleasant, ortheir colleagues might not be very helpful and cooperative. In this kind of situation/under the kind of circumstance, the staff would become stressful and uninterested in their job. Correct financial benefits can normally distract staff from their dissatisfaction with….Career development/structure:a.Job-hunting is always a two-way process. On one hand, the employees look for their ideal jobs, on the otherhand the employer, at the same time, look for competitive people. An employer has a number of methods to attract the best people into its business. Such as high pay, traveling opportunities, company cars and training/career development opportunities.b.Good educational background is not the only element that the future employers will take into account when theylook for someone in the job market. Postgraduate qualifications and professional trainings are equally or even more important than the higher education degrees. When the HR managers only have 30 seconds to go through each applicant’s CV, the sector that will catch their eyes are normally your qualification and professional training experiences, which show whether you suit their vacant positions.c.Nowadays, very few people would like to go for that kind of job-for-life posts. They all wish to have their jobsbetter and better. If an employee is able to get the opportunities to obtain some sort of professional training during the course of employment, this experience will definitely enhance his value in the employment market and therefore benefits his future job-hunting.d.So in the two-way job-seeking process, while the employer is choosing its favorite people, the wise futureemployee will consider the training and career development opportunities with his/her future employer and try to make himself/herself more competitive in the employment market.ⅢBusiness Dialogu e1) Negotiating a Job OfferEmployer: would you consider an offer of $56,000 per year?Ms. Wilson: What kind of benefits are talking about?Employer: Our standard package includes health insurance, two weeks vacation and a company car.Ms. Wilson: Are these things negotiable?Employer: Uh…not normally. What do you have in mind ?Ms. Wilson: Vacation time is important to me. I would be willing to give up these other items in order to receive more vacation days.Employer: What an interesting idea, Ms. Wilson. Would you also be willing to accept a cut in initial salary?Ms. Wilson: possibly. What do you have in mind ?2) Employee Pay RaiseBoss: You have done an excellent job this year and we are pleased with the results.Employee: I am glad that you have been happy with my performance.Boss: As a result of your performance, we happy to offer you the position of manager.Employee: Does this title come with an increase in salary?Boss: Yes, it does.Employee: Can you give me the specifics?Boss: Your monthly gross salary will increase by $500.Employee: That sounds fair.3）Asking for a RaiseMr. White: So, tell me: what makes you think we should give you a raise?Miss Small: I’ve got several good reasons. I’ve been here several years, my work has proven to be good, and I’ve noticed that people in comparable job s get paid more than I do.Mr. White: Salaries are confidential; how do you know how much money these “other people” make?Miss Small: Well, I’ve noticed all the new cars around here, for one thing.Mr. White: Those are company cars provided to the sales staff for their business trips. Also, some employees receive sales commissions. So good salesmen will naturally earn more.Miss Small: That’s understandable. Well, rather than comparing my salary with someone else’s, perhaps we could talk about my job performance. Surely you’ve noticed the extra hours I’ve put in recently? If I werebeing paid an hourly wage, with the standard time – and – a – half for overtime, I’d be earning muchmore.剑桥商务英语BEC中级口语讲义Mr. White: I see you point. However, it might be hard to get a raise approved. Profits were down last quarter, and the whole company is tightening its belt, so anything that affects the annual budget is hard to getapproved. But I’ll tell you what I’ll do. I’ll give you a one – time bonus for your recent hard work. AndI’ll try to arrange some sort of compensation for any future overtime.Miss Small: That would be very good of you, Mr. White.4）Asking for a RaiseMartin: Mr. Smith, I have been doing some industry research and was shocked to learn that the average salary for a position that is similar to mine pays, on average $2,000 more per year than I am currently making.Mr. Smith: What are you basing this information on?Martin: First and secondary research. I hope that you can address this concern immediately as I find it very disturbing.Mr. Smith: Yes, I will. We are very happy with performance and want to continue our good working relationship.Martin: I wish the same. As such, I hope you will seriously consider a pay increase.Mr. Smith: Let me take this up with the Director and get back to you immediately.ⅣConversation Notes注意：1．考试中不要说“Pardon?”2．Never say “sorry” in examination!3．没听清可用以下说法I don’t quite understand you. Would you explain it a little bit for me?I am not sure what you are getting at. Would you express it in another way?第七课时第六讲ⅠLife Englisheating1．I am hungry.I’m hungry as hell.I’m hungry as a wolf.I’m starving.I’m starved.I feel like I’m starving to death.My stomach is empty.My stomach is growling.I could eat like a horse.2.I’m really hungry.I’m feeling weaker by the moment.I need to eat something nutritious.3.Let’s eat.Let’s dig in.Let’s pig out.Let’s mounch out.Let’s chow down.Let’s indulge ourselves.4.It’s delicious.It tastes great.It’s out of this world.This meal is fit for a king.This meal was made in heaven.I couldn’t ask for a better meal.5.I’m full.I’m stuffed.I can’t eat another bite.I ate too much.I need to take a rest.I need to take it easy.Invite sb. to dinner1.It’s on me.It’s my treat.Be my guest.Let me pay the bill.Let me foot the bill.Let me pick up the check.2.Pick your position.Select what you like.Choose whatever you wish.It’s your choice.It doesn’t really matter to me.I don’t have any preference.3.Can I get you something?Do you need anything?What would you like?Are you hungry now, or would you like to eat later?I’d like to invite you out to dinner.Do you have any preference?4.I’m easy to satisfy.I’m easy to please.I have simple tastes.I don’t need any fancy food.I don’t need anything special.McDonald’s would do me fine, if it’s OK with you.5.What do you recommend?What do you suggest?What do you think is best?What’s good today?What’s your most popular dish?What’s this place famous for?ⅡPresentation TopicsBusiness PremisesWHAT IS IMPORTANT WHEN…?RELOCATION A BUSINESS●LOCAL WORKFORCE A V AILABLE●LOCATION OF SITEWHAT IS IMPORTANT WHEN…?CHOOSING RETAIL PREMISES TO RENT●LOCATION●LENGTH OF CONTRACTKey points: location of the premises; local workforce; rent a premises Local workforce:剑桥商务英语BEC中级口语讲义a.Might technology support and skilful workforce are the two crucial elements leading a modern enterprises tosuccess. So when locating a business, the management people in the business got to consider local workforce.b.Skilful workers are just like the hands of a business, they are the direct creators of company’s profits.c.The diversity of the workforce’s skills will diversify the quality of the products. (Swiss watch, V olkswagen c ars)d.Skilful workforce is particularly important to hi-tech oriented companies. The hi-tech products require thecompany to maintain a strong research and development team, which are normally the more valuable assets of the company.e.When locating a business, the managers need to consider whether the local workforce is capable of producingsuch a strong R&D team.f.Moreover, cheap local force will certainly reduce the production costs. (Consider why many foreign companieschoose China as their manufacturing base)Location of the business site:Consider the following issues:a.Whether it is convenient and easy for raw material supply and transporting out the products.b.Whether it is easy to get access to the electricity, water, gas and other supporting energy supplies.c.Whether it is convenient for most of staff to go to workd.The property price theree.Environmental issuesf.Planning permissiong.Tax liabilitiesThe length of the contract:a. Longer contract would cover issues in more details. The contract should cover certain matter, which are likely to incur, such as assignment, service charges, and rent review clause.MarketingWHAT IS IMPORTANT WHEN…?AIMING TO REACH NEW MARKETS●MARKET RESEARCH●ADVERTISINGWHAT IS IMPORTANT WHEN…?ADVERTISING A NEW PRODUCT●TARGET MARKETS●CHOICE OF MEDIAMarket research:a.Marketing is the performance of business activities that direct the flow of goods and services from producer toconsumer or user.b.Marketing research is always the first step before the company gets into the market.c.The fundamental goal of marketing is the satisfaction of consumer needs. No organization can survive for longwithout meeting consumer needs. People will simply not purchase a product or service that they do not need.d.Thus, any organization, if it is to be successful, must proceed from the goal of customer satisfaction and adjustits programs to deliver an offering meeting consumers’ needs.剑桥商务英语BEC中级口语讲义e. E.g. foreign medium and high range car manufacturers did not attempt to enter into the Chinese market untilrecent years, because following market researches, they discovered that Chinese consumers, in general, could not afford to buy and maintain expensive cars. …f. E.g. Pizza, Pasta…g.Talking about Market Research✧The company has done a lot of market research for the product.✧Can you tell me how a company starts selling a new product?✧Do you often carry out/conduct market research?✧What’s objective of market research?✧One of the purpose of market research is to find out whether there’s a market for the product.✧We did a detailed market analysis.✧Market research is actually an analysis of a specific market for a particular product.✧We have to run the market test for two months.✧We have a wide product range.✧The stock market is uncertain at the moment because interest rates are falling.Advertising:a.Advertising is the most useful way to propagandize a company’s products and make them known to the public.Advertising is also the way to get the products orientated. (E.g. whether the products are for female/male market,h igh earning people or low earning people. Sports shoes… perfume)b.When advertising a new product, it is essential to consider the target markets. Consumers’ needs in the targetmarket.c.Choice of media: see Advertising Strategies.ⅢBusiness Dialogue1) Market PotentialAndy: Thank you for your interest in representing our product.Janet: I have heard many excellent things about your company and have experienced first –hand the capabilities of your computers.Andy: What are your initial thoughts of our computers in China? Is there a market?Janet: I am very optimistic about the market opportunities in China.Andy: We agree. Based on our initial market research the findings are very positive.Janet: I am not surprised. Having been a player in the computer industry in China for the last decade, I have witnessed firsthand its Phenomenal growth.2) Target MarketMichael: Our target market is large corporations and government agencies. They have the most need for our computers.Ann: I have extensive government contacts and rich experience working for Fortune 500 companies.。
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重点练习：Why am I the personyou Must hire.(not BEC exam area)-Who am I-What achievements and experiences-1 minutePart III: DiscussionMarket ResearchYour company is considering introducing a new product and wants to assess the market potential. You have been asked to suggest ways of doing this.Discuss and decide together:-What kind of information would be useful?-How to decide whether to go ahead with the product?Part III 要点①Comprehensive understanding②Effective presentation③Interactive communication看懂题目→有效表达→注意互动Part III 执生结构（幼儿园水平）•A阐述背景情况，并提问（两句话）•B提出观点（一句话），阐述理由（两句话）•A附和并提出自己观点（一句话），阐述理由（两句话）•B提问（一句话）•A提出观点（一句话）,阐述理由（两句话）•B附和并阐述自己观点（一句话），阐述理由（两句话）•A下决定（一句话）•B支持决定（一句话）。
•注意使用互动Partner like 黄蓉Interrupt! （为了提供样本）•打断时可考虑加入人名Partner like小龙女Encourage!•What do you think?•Do you agree?•What’s your opinion?•Gesture!Partner like 李莫愁•坚持就是胜利~Partner like周伯通•Pull him back! •Maintain the structure -DIY•了解拓展方式答案的讨论步骤Part III解构Ordering Raw MaterialsYour company is going to order some raw materials for your production. You have been asked to help with the order. Discuss the situation together, and decide: -What you need to consider when you choose your supplier-How will you communicate with your supplier and work together to reduce your production costs•A:When considering a supplier, I think we must consider the price of products first. （表明观点）•We would rather choose those who offer us a favorable price. （正说阐述观点）•或We would not choose those who offer us a fancy price. （反说阐述观点）•B:Yes, I totally agree because only if we get the supply at a lower price can we make profits. （同意并说明原因）•B:Well, another important thing we should consider is reliability （引出另一个观点）•A:Absolutely.（表示同意）•We should choose those who always deliver their goods on time or those who can ensure the quality of goods.（正说加强观点）•或：We would never choose those who always deliver their goods late or those who can’t ensure the quality of goods. （反说加强观点）•B:Right. Late delivery may bring a heavy loss to us, and quality is the lifeline of a business or we may lose our clients. （同意并说明原因）•What’s more, I think we should also consider the location of the supplier. （引出另一个观点）•Do you agree? （征询意见）•A:I’m afraid no. In my opinion, the location is not the problem. If they can offer us a rock-bottom price, we would still choose them. （表示不同意并给出理由)•掌握考试技巧Answer structure analysis: Bob andMary如何插话(Sorry to interrupt you…)•If I could just make a point here…•Could I make a suggestion?如何防止插话•Just one sec please.1.开始一个论点：•Let’s start with…•Shall we begin with…•***, would you like to take off?•***, do you know that …2.限定讨论话题：•Can we just deal with…?•We are getting off the point.•Let’s get back to the main point.3.结束一个论题•Right, I think tat covers the first item.•Shall we leave the item and move on to the next one?•Now we come to the question of…4.评价对方论点：•That’s interesting.•That’s a good/excellent idea.•I see what you mean.5.强调论点：•I’d like to point out that…•Let me emphasize on …•Can I just draw your attention to…6.考虑其他方面（分论点）•What about…?•Have you considered…•There is another way of looking at this.•… is also worth considering.7.结束•Right, it looks as though we’ve covered the main areas/points.•I think that just covers everything.•Is there anything more to discuss? (I think that’s it.)•Before we close, let me just summarize the main points.•So, to sum up…Part III: Answer structure analysisI.AgreeII.disagree + reason/exampleIII.Agree + reason/exampleIV.Extend the ideaV.Repeat in other wordsVI.Provide new pointsVII.Interrupt / interact / concludeBasic Part III philosophy:1.Talk about the situation2.Give your opinion + ask the opinion ofyour partner3.Extend each other’s ideas!4.Time management5.Control the dialogue –don’t let thedialogue control you! (digress, logical structure)Staff TrainingThe foreign-invested enterprise you are working for has decided to offer English language training for its Chinese employees. You specialise in English and have been asked to help with the organisation.Discuss the situation together and decide:-Who should be given the chance to be trained -How to encourage staff to attend classes regularlyCase Study: How to use a case①Outline the structure②Locate words and expressions that couldbe useful later③Build your business sense!Where from?• / •University sites•BusinessOnlineCase Study: Import and Export •Supplier –importer -buyer–end customer •FOB; OEM；CIF (how to make a profit?)•We specialize in the export of Japanese Light Industrial Products and would like to trade with you in this line.我们做了这行20几年了。