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Market Market & Sales & Sales
市场和销售
ManuManuDesign Suppliers Design Suppliers facturing facturing
设计 供应商 制造
Assy Assy
装配
Material Flow Material Flow 材料线 材料线
XXXXX XXXXX XXXXX XXXXX
Handling传送 Transport运输 Store存储 Wait等待 Process Document or Over Process工 艺文件 Miscellanous
• It shows a document that is used in the process显示过程 中使用的文件 • a work which is not added value. 非增值工作
1) specify value in the eyes of the customer 确定客户眼中的价值 2) identify value stream and eliminate waste 明确定价值流并消除浪费 3) make value flow at pull of the customer 形成在客户拉动下的价值流 4) involve & empower employees 使员工参与并给他们授权 5) continuously improve in pursuit of perfection 持续改进追求完美
Copyright 2000 Honeywell, Renault Institute for Quality and Management
Detailed process map (Current)
Tool #3.13.1 :Map the process Symbols that will be used when construction a process flow Diagram
Value Added Activity增值活动 • Describes a single work step描述单个工步 • Starts with a verb 用动词开始 • Describes a decision situation 描述决定状态 Decision/Control决 定/控制
Reduce or Eliminate steps减少或取消步骤
Délai V.A.
I pe ns er ct
Transport
Inventory
Transport
V.A.
I
c pe ns
r te
Transport
Inventory
Trans ns
er ct
Transport
V A L U E
客户价值
Copyright 2000 Honeywell, Renault Institute for Quality and Management 1998 by Lean Alliance
A Value Stream 价值流
Information Stream Information Stream 信息流 信息流
representative of the product complexity and the volume选一个 产品,可代表产量及产品复杂性
C Follow the product and interview all
Assembly operator
Waiting on conveyor line 1’ 480’
Copyright 2000 Honeywell, Renault Institute for Quality and Management 1998 by Lean Alliance
C U S T O M E R
V A L U E
客户价值
Seven Types of Waste… 七类浪费
Types of waste 浪费类型 • Defects 缺陷 • Over production 过度生产 • Transportation 运输 • Waiting 等待 • Inventory 存货 • Motion 移动 • Processing 处理
Copyright 2000 Honeywell, Renault Institute for Quality and Management 1998 by Lean Alliance
Copyright 2000 Honeywell, Renault Institute for Quality and Management 1998 by Lean Alliance
Defining Value 定义价值
Value Added Activity 增值行为
An activity that changes the size, shape, fit, form, or function of material or information (for the first time) to meet customer requirements. 改变材料的尺寸,形状,结构,功能或信 息(第一次),本以满足客户需求的行为
by Lean Alliance
A Stream 流
Market Market & Sales & Sales ManuDesign Suppliers ManuDesign Suppliers facturing facturing
设计 供应商 制造
Assy Assy
市场和销售
装配
C U S T O M E R
Inventory
Transport
V.A.
I
ec sp n
r te
Transport
Inventory
Transport
Inventory
V.A.
Shipment
Reduce the number of NVA steps减少非增值步骤
Muda
Muda
“D.O.T.W.I.M.P.”
过程效率的定义
Customer
Order ing
Planning
Production
Distribution
Sales
T1= 产出时间
T2
T3
T4
T5
Customer
交货周期
Value added time增值时间
Lead Time交货周期
PE过程效率 =
的所有参与者
These are the results you can expect: 可得到以下结果
Full description of a process详述过程 Identification of waste确定浪费
B Select a tracer product, A
Sub assem. operator 4800’ 9600’ Stock lay-out RecordNbr of sub-ass. produced doc103 0,03’ 0,03’ Wire on rack ready to be used 1’ 60’ Air bag assembling 5’ 5’ From air For Transport bag area to (Buggy) conveyor line 1’ 480’ 1’ 2’
To clearly identify the value stream and current waste in the process 确定价值流及过程中的浪费
MEASURE HOW WE ARE DOING Step 3. Analyze the Current Process
Here is how you use it:如何使 用 A Identify all process actors确定过程
E Represent the whole process using
A
E
the symbols, placing the process step against the relevant actor 用符号代表全过程 Next Steps:下一步 Determine process yield确定过程 产出
Copyright 2000 Honeywell, Renault Institute for Quality and Management
Example (before)
Wait V.A.
c pe ns r te
I
Transport
Inventory
Transport
V.A.
I
pe ns
er ct
Harness assembling 66,3’ 66,3’ Name and Nbr record doc 104 0,2’ 0,2’ Production & perf. results doc 104-105 10’ 15’
actors about what happen to the product, question to clearly identify all idle time与参与者交谈, 确认无价 值时间
Non-Value Added Activity 非增值行为
Those activities that take time or resources, but do not meet the customer requirements. 占用时间和资源却并不能满足 客户需求的行为
Copyright 2000 Honeywell, Renault Institute for Quality and Management 1998
MEASURE HOW WE ARE DOING Step 3. Analyze the Current Process
• Is has to be formulated as a question, so that it is answered with a yes or a no. 用问题描述, 用是/非回答 • Describes a control step描述控制步骤 • Starts with a verb用动词开始 • Manual work, transfer手工工作, 转移 • Describes a transport process (vehicle, medium, sets)描述运输过程 • Describes a storage描述存储状况 • Describes waiting 描述等待状态
A
Assembling supervisor
Added.Value. Transfer Stand by Inspection Storage Selection
o
D
• D Fullfill VA/NVA recording sheet using the related rules (see next 3 pages) • 填VA/NVA表
Value Added and Non Added Value Analysis and Process Efficiency 增值/非增值分析与过程效率
Copyright 2000 Honeywell, Renault Institute for Quality and Management
Lean Enterprise Principles 精益生产企业原则
* 100%
Copyright 2000 Honeywell, Renault Institute for Quality and Management
Detailed process map (Current)
Tool #3.13.1 :Map the process流程图
When to use the tool:何时使用
Transport
Inventory
Transport
V.A.
I
ec sp n
r te
Transport
Inventory
Transport
V.A.
I
c pe ns
r te
Transport
Inventory
Transport
Inventory
V.A.
Shipment
Copyright 2000 Honeywell, Renault Institute for Quality and Management
市场和销售
ManuManuDesign Suppliers Design Suppliers facturing facturing
设计 供应商 制造
Assy Assy
装配
Material Flow Material Flow 材料线 材料线
XXXXX XXXXX XXXXX XXXXX
Handling传送 Transport运输 Store存储 Wait等待 Process Document or Over Process工 艺文件 Miscellanous
• It shows a document that is used in the process显示过程 中使用的文件 • a work which is not added value. 非增值工作
1) specify value in the eyes of the customer 确定客户眼中的价值 2) identify value stream and eliminate waste 明确定价值流并消除浪费 3) make value flow at pull of the customer 形成在客户拉动下的价值流 4) involve & empower employees 使员工参与并给他们授权 5) continuously improve in pursuit of perfection 持续改进追求完美
Copyright 2000 Honeywell, Renault Institute for Quality and Management
Detailed process map (Current)
Tool #3.13.1 :Map the process Symbols that will be used when construction a process flow Diagram
Value Added Activity增值活动 • Describes a single work step描述单个工步 • Starts with a verb 用动词开始 • Describes a decision situation 描述决定状态 Decision/Control决 定/控制
Reduce or Eliminate steps减少或取消步骤
Délai V.A.
I pe ns er ct
Transport
Inventory
Transport
V.A.
I
c pe ns
r te
Transport
Inventory
Trans ns
er ct
Transport
V A L U E
客户价值
Copyright 2000 Honeywell, Renault Institute for Quality and Management 1998 by Lean Alliance
A Value Stream 价值流
Information Stream Information Stream 信息流 信息流
representative of the product complexity and the volume选一个 产品,可代表产量及产品复杂性
C Follow the product and interview all
Assembly operator
Waiting on conveyor line 1’ 480’
Copyright 2000 Honeywell, Renault Institute for Quality and Management 1998 by Lean Alliance
C U S T O M E R
V A L U E
客户价值
Seven Types of Waste… 七类浪费
Types of waste 浪费类型 • Defects 缺陷 • Over production 过度生产 • Transportation 运输 • Waiting 等待 • Inventory 存货 • Motion 移动 • Processing 处理
Copyright 2000 Honeywell, Renault Institute for Quality and Management 1998 by Lean Alliance
Copyright 2000 Honeywell, Renault Institute for Quality and Management 1998 by Lean Alliance
Defining Value 定义价值
Value Added Activity 增值行为
An activity that changes the size, shape, fit, form, or function of material or information (for the first time) to meet customer requirements. 改变材料的尺寸,形状,结构,功能或信 息(第一次),本以满足客户需求的行为
by Lean Alliance
A Stream 流
Market Market & Sales & Sales ManuDesign Suppliers ManuDesign Suppliers facturing facturing
设计 供应商 制造
Assy Assy
市场和销售
装配
C U S T O M E R
Inventory
Transport
V.A.
I
ec sp n
r te
Transport
Inventory
Transport
Inventory
V.A.
Shipment
Reduce the number of NVA steps减少非增值步骤
Muda
Muda
“D.O.T.W.I.M.P.”
过程效率的定义
Customer
Order ing
Planning
Production
Distribution
Sales
T1= 产出时间
T2
T3
T4
T5
Customer
交货周期
Value added time增值时间
Lead Time交货周期
PE过程效率 =
的所有参与者
These are the results you can expect: 可得到以下结果
Full description of a process详述过程 Identification of waste确定浪费
B Select a tracer product, A
Sub assem. operator 4800’ 9600’ Stock lay-out RecordNbr of sub-ass. produced doc103 0,03’ 0,03’ Wire on rack ready to be used 1’ 60’ Air bag assembling 5’ 5’ From air For Transport bag area to (Buggy) conveyor line 1’ 480’ 1’ 2’
To clearly identify the value stream and current waste in the process 确定价值流及过程中的浪费
MEASURE HOW WE ARE DOING Step 3. Analyze the Current Process
Here is how you use it:如何使 用 A Identify all process actors确定过程
E Represent the whole process using
A
E
the symbols, placing the process step against the relevant actor 用符号代表全过程 Next Steps:下一步 Determine process yield确定过程 产出
Copyright 2000 Honeywell, Renault Institute for Quality and Management
Example (before)
Wait V.A.
c pe ns r te
I
Transport
Inventory
Transport
V.A.
I
pe ns
er ct
Harness assembling 66,3’ 66,3’ Name and Nbr record doc 104 0,2’ 0,2’ Production & perf. results doc 104-105 10’ 15’
actors about what happen to the product, question to clearly identify all idle time与参与者交谈, 确认无价 值时间
Non-Value Added Activity 非增值行为
Those activities that take time or resources, but do not meet the customer requirements. 占用时间和资源却并不能满足 客户需求的行为
Copyright 2000 Honeywell, Renault Institute for Quality and Management 1998
MEASURE HOW WE ARE DOING Step 3. Analyze the Current Process
• Is has to be formulated as a question, so that it is answered with a yes or a no. 用问题描述, 用是/非回答 • Describes a control step描述控制步骤 • Starts with a verb用动词开始 • Manual work, transfer手工工作, 转移 • Describes a transport process (vehicle, medium, sets)描述运输过程 • Describes a storage描述存储状况 • Describes waiting 描述等待状态
A
Assembling supervisor
Added.Value. Transfer Stand by Inspection Storage Selection
o
D
• D Fullfill VA/NVA recording sheet using the related rules (see next 3 pages) • 填VA/NVA表
Value Added and Non Added Value Analysis and Process Efficiency 增值/非增值分析与过程效率
Copyright 2000 Honeywell, Renault Institute for Quality and Management
Lean Enterprise Principles 精益生产企业原则
* 100%
Copyright 2000 Honeywell, Renault Institute for Quality and Management
Detailed process map (Current)
Tool #3.13.1 :Map the process流程图
When to use the tool:何时使用
Transport
Inventory
Transport
V.A.
I
ec sp n
r te
Transport
Inventory
Transport
V.A.
I
c pe ns
r te
Transport
Inventory
Transport
Inventory
V.A.
Shipment
Copyright 2000 Honeywell, Renault Institute for Quality and Management