Build up cross-cultural competence

What we should do?
1. Understand the differences
2. Appreciate the variety 3. Respect the differences
Thank you very much!
Civilization or culture
• Civilization (A stage in human organization where governmental, social, and economic institutions develop sufficiently to manage, even though imperfectly, the problems of order, security, and efficiency in a complex society) (sum!) • Culture (Culture refers to the cumulative deposit of knowledge, experience, beliefs, values, attitudes, meanings, hierarchies, religion, notions of time, roles, spatial relations, concepts of the universe, and material objects and possessions acquired by a group of people in the course of generations through individual and group striving) (parts!)
Different value
• Individualism vs collectivism
• Family
• Relationship
• Way of doing things
• Self-image • Sense of privacy
El Condor Pasa
• • • • • • • • • • • • • I'd rather be a sparrow than a snail Yes I would, if I could, I surely would, hm-m I'd rather be a hammer than a nail Yes I would, if I only could, I surely would, hm-m Away, I'd rather sail away Like a swan that's here and gone A man gets tied up to the ground He gives the world its saddest sound Its saddest sound I'd rather be a forest than a street Yes I would, if I could, I surely would I'd rather feel the earth beneath my feet Yes I would, if I only could, I surely would
differentculturalbackground对不同文化背景的感知otherculturalemotions对不同文化情感的态度peoplefromothercultures在于以文化人相互交往间的行为举止crossculturalcompetencecrossculturalcompetencerefersknowledgeawerenessskillsenableindividualsadapteffectivelycrossculturalenvironments
Language differences
• • • • • • • Sino-Tibetan language vs Indo-European language Ideograph vs phonetics “Yes” or “no” “Good morning, teacher.” “Where are you going?” “You look smart today!” “Thank you very much!” Small talk
Civilization or culture
Civilization • Contents • Goal • Singular
Culture • Forms
• Methods
• Multiple
What is cultural aቤተ መጻሕፍቲ ባይዱareness?
Cross-cultural awareness is the sensitivity of people to cultural differences. 跨文化意识指的是跨文化交际中参与者对文化因素的敏感性认知。
Cross-cultural competence
• Cross-cultural competence refers to the knowledge (awereness), skills, and motivation that enable individuals to adapt effectively in cross-cultural environments.
A white gold wedding ring and a singlediamond, gold-banded engagement ring.
Life and work style
• • • • • • • Dining Leisure Sports Drinking Punctuality Management style Work ethics
Build up cross-cultural competence
Why should I talk about cross-cultural competence today?
• The requirement from your job • Foster your cross-cultural competence • Enrich your personal life
Cognitive difference
• Security zone • VIP room • Voice volume • Colours
William Shakespeare - Sonnet #18
Shall I compare thee to a Summer's day? Thou art more lovely and more temperate: Rough winds do shake the darling buds of May, And Summer's lease hath all too short a date: Sometime too hot the eye of heaven shines, And oft' is his gold complexion dimm'd; And every fair from fair sometime declines, By chance or nature's changing course untrimm'd: But thy eternal Summer shall not fade Nor lose possession of that fair thou owest; Nor shall Death brag thou wanderest in his shade, When in eternal lines to time thou growest: So long as men can breathe, or eyes can see, So long lives this, and this gives life to thee.
Differences in multiple cultures
1. 2. 3. 4. 5. Different languages 语言差异 Different sets of value 价值观差异 Cognitive differences 认知差异 Different non-verbal communications 非语言沟通 Difference in lifestyle and ways of working 生活或工作方 式差异
• • • Cognition to different cultural background 对不同文化背景的感知 Attitude to other cultural emotions 对不同文化情感的态度 Manners in association with people from other cultures 在于以文化人相互交往间的行为举止
Non-verbal communication
• • • • • • • Nodding Shaking heads Come and go Response at eye contact Waving goodbye Other body language Dressing code
Dressing code