宴会服务的小贴士 旅游英语(本)教学辅导课件

Reflection
True or False?
Fill the red wine glass halfway, and the white wine glass two-thirds or three-fourths full. True
The Order of Serving Food
The Order of Serving Drinks
Pour wine into each glass, moving around the table counterclockwise after first filling the female guest of honor’s glass. True
Reflection
True or False?
So if you work as a server, you
should observe some important etiquette rules (礼仪规则).
These rules include setting the table correctly, greeting the guests politely, serving food and beverages properly, and clearing the table skillfully. Here are some useful tips concerning banquet service.
Reflection
True or False?
Begin serving the woman on the host’s right or the man on the hostess’s right, and move around clockwise. False
Reflection
True or False?
If there are more than eight or ten guests, two servers are needed. One begins serving the female guest of honour; the other begins serving the guest of honour at the other end of the table. Each server ends up serving the host or hostess last.
woman on the host’s right, or the guest of honour (男主宾), the man
on the hostess’s right, and move around counterclockwise (逆时针).
guest of
honor hostess
31
If yes, put down a threequarter-filled coffee cup and saucer with the coffee spoon on the right side of the saucer from the right side of each guest.
宴会服务的小贴士 旅游英语（本）教 学辅导课件
The Order of Serving Food
The Order of Serving Drinks
The Order of Removing Used Plates
In which order should the wait staff serve their guests?
The Order of Removing Used Plates
24
counterclockwise
42
13
host the female
guest of honor
guest of honor
2 43 1
host
counterclockwise
hostess
13
the female guest of honor
42
guest of
honor hostess
How should the wait staff serve the food and beverage properly?
Serving a banquet means to
provide food and beverage to a group of people in a timely (及时 的), courteous (礼貌的) and professional (专业的) way.
When it’s time for dessert, clear the table by removing the entrée or salad course plates as well as the knives and forks.
Bring in the dessert plates. Then ask each guest if he or she would care for coffee or tea.
Make a good preparation for the table setting.
Make sure each plate, fork, knife, spoon and glass is clean and placed properly.
Get to know about each course to be served in advance.
Then pass to each guest the tray containing the cream, sugar, and artificial sweetener (人工甜味剂).
During the after-dinner coffee hour, when everyone has been sipping their coffee, offer a tray bearing a bottle of cognac (白兰地) and one or two sweet liqueurs, plus several snifters and small liqueur glasses.
Once a course is finished, remove each used plate from the right side of the guest with your right hand. If there is a fork and knife or spoon on each plate, clamp down (压住) on them with your right thumb in case they fall off the plate.
Bring in the clean plates for the next course, and put down each in front of the guest from the left side.
Make sure you lift the heavy tray with grace and serve food on the feet steadily and quickly.
Serve the wine at a cool room temperature. And chill the white wine in the refrigerator at least two hours before the meal, or chill the white wine in a wine cooler (冷酒器) for twenty-five minutes in a bath of ice cubes and ice water.
Then fill the others’ glasses by moving around the table counterclockwise. If only the guest of honor is present, then serve him first instead.
Fill the red wine glass halfway, and the white wine glass three-fourths full.
ቤተ መጻሕፍቲ ባይዱ
Serve the coffee cup and saucer from the left side of the guest. False
Reflection
True or False?
Serve the food and wine from the left side of the guest, and remove the used plate from the right side. False
After a while, carry a tray of tall glasses of ice water first to the host so that he knows what is going on.
Then pass the glasses around the entire group in case some guest needs a highball (掺有冰水的威士 忌饮料), a mixed drink made of Scotch and ice water or soda served in a tall glass.
Greet the guests politely with a friendly smile.
Pronounce (发音) and describe the dish when serving it to the guest.
Remember to begin the service
always by starting with the female guest of honour (女主宾), the
31
24
Pass
counterclockwise
42
13
host the female
guest of honor
Remember to always serve from the left side of the guest with your left hand.
Serve the wine from the right side of the guest, where the wine glasses are in place. Pour wine first into the glass of the female guest of honor, unless she doesn’t want to.