Lecture 1 Introduction to Restaurant Business
《餐饮服务英语一》课件
English is the international language of catering and hospitality, making it essential for professionals in the industry to have expertise in English to communicate with customers from different parts of the world
Would you like to split the check? (Do you want to bill separately?)
04
English situational dialogue on catering services
Hale Waihona Puke Collecting payment from the customer
Waiter/Waitress
A place where customers can wash their hands and use the toilet
Restroom
A person responsible for taking payment from customers
Cashier
Reservation
Handling any complaints or issues that may arise
Offering a receipt or invoice to the customer for their payment
餐馆英文介绍作文
餐馆英文介绍作文英文：Hello everyone, welcome to our restaurant! My name is John and I am the manager here. Our restaurant is a cozy and stylish place where you can enjoy delicious food and excellent service.First of all, let me introduce our menu. We offer a wide range of dishes, including Chinese cuisine, Japanese cuisine, and Western cuisine. Our signature dishes are the spicy Sichuan hotpot, the fresh sashimi platter, and the juicy steak. We also have vegetarian options for those who prefer plant-based meals.In terms of drinks, we have a variety of choices as well. We offer different types of tea, coffee, wine, and cocktails. Our bartenders are skilled and creative, they can make you a customized drink based on your preferences.Apart from the food and drinks, we also pay attentionto the atmosphere of the restaurant. We have a relaxing music playlist and comfortable seating arrangements. The lighting is dim and warm, creating a cozy and intimate vibe.We have a team of professional and friendly staff who are always ready to assist you. They can recommend dishes and drinks based on your taste, and provide you with attentive service throughout your dining experience.In summary, our restaurant offers a diverse menu, acozy atmosphere, and excellent service. We strive toprovide our customers with a memorable dining experience.So come and visit us, we look forward to serving you!中文：大家好，欢迎来到我们的餐厅！我是经理John。
饭店英语说课课稿
饭店英语说课课稿第一篇：饭店英语说课课稿饭店英语《客房预订》说课稿各位评委，各位老师，大家好。
我今天说课的题目是饭店服务英语前厅部的《客房预订》。
下面我想先从课程大纲和教材两方面对本学科做一分析.【课程大纲分析：】《饭店服务英语》是旅游管理专业的一门必修专业课。
饭店英语所选用的教材是高等教育出版社出版的《饭店服务英语》一书。
本教材主要是介绍饭店各部门的专业英语词汇和句子，通过听、说、阅读等训练，着重培养学生对饭店英语的听说和应用能力，使其能在工作岗位学以致用，为以后的发展奠定基础。
【教材分析：】该教材选用的是高等教育出版社出版的《饭店服务英语》一书。
本教材根据涉外饭店服务工作的需要，用英语系统地介绍了饭店各个部门的工作，并详细地总结了服务中可能遇到的各种情形，通俗、易懂、实用.非常适合高职学生使用。
本书根据饭店的服务功能，共分为四大服务部门，分别为前厅服务，客房服务，餐饮服务和其他辅助服务，共二十五个单元。
下面，我想说一下我的说课内容。
它由五部分组成，分别为我对本节课所教内容的理解；我的教学理论、方法和教具；我的教学过程；板书设计和对本节课的课后总结。
下面我将从第一部分开始谈起。
【教学内容】本部分教学内容取自《饭店服务英语》的第一章，前厅服务的第一个重要职能，客房预订。
饭店前厅服务主要有四大功能，分别为客房预订，登记入住，信息和问询服务，离店结账服务。
所以客房预订作为第一个重要职能，它的重要性显而易见，是其他三个服务职能能够进行的基础，起着呈上启下的作用。
1.教学重点：做为前厅接待员，接待客人预订客房的电话后，应该注意的四个步骤。
这是知识技能需要达到的目标。
2.教学难点：接待客人预订客房电话时，所用到的饭店英语功能句。
只有学会了这些功能句，才能在接听电话时应对自如。
学生根据实际情境需要真正开口讲英语。
解决重难点的方法：1、课堂教学紧紧围绕重点问题来进行，教师要引导学生把理论学习与实际应用结合起来，这样能够帮助学生加深对所学知识的理解和记忆。
饭店英语unit16conference教材教学课件
02
Conference reception service
Meeting reception process
会议接待流程
会议接待服务是酒店和餐厅的重要业务之一，其流程包括 预定、接待、引领、签到、安排座位、提供茶水等。
会议接待流程的重要性
良好的会议接待流程能够提高客户满意度，提升酒店或餐 厅的形象和声誉，从而增加回头客和口碑传播。
emergency situations, to improve their problem-solving and decision-making abilities.
Observation and Feedback
Observation and feedback are essential in improving practical skills. Servers should be observed while they are practicing their conference service skills, and constructive
会议接待流程的优化
为了提高会议接待服务的效率和质量，需要对流程进行不 断的优化和改进，例如简化预定流程、提高签到速度、提 供更加舒适和便利的座位等。
Common English for Meeting Reception
会议接待常用英语
为了更好地为国际客户提供服务，酒店和餐厅的工作人员需要掌握常用的会议接待英语， 包括问候、询问、回答、致谢等方面的表达。
Conventional conference facilities: These facilities are designed for traditional meetings and conferences, providing a suitable environment for large groups of people to gather and present information.
大学英语试题样板
广东财经大学华商学院试题纸2014-2015学年第二学期考试时间共120分钟课程名称大学英语II（A卷）课程代码0700024课程班号14本科全院B层班级共6页考生姓名班级学号------------------------------------------------------------------------------------------------------------------------Part I Listening Comprehension(1×20points)Directions:This part is to test your listening ability.It consists of3sections.Section ADirections:This section is to test your ability to understand short dialogues.There are5recorded dialogues in it.After each dialogue,there is a recorded question.Both the dialogues and questions will be spoken only once. When you hear a question,you should decide on the correct answer from the4choices marked A),B),C)and D) given in your test paper.Then you should mark the corresponding letter on the Answer Sheet with a single line through the center.Example:You will hear:You will read:A)New York City.B)An evening party.C)An air trip.D)The man’s jobFrom the dialogue we learn that the man is to take a flight to New York.Therefore,C)An air trip is the correct answer.You should mark C)on the Answer Sheet with a single line through the center.[A][B][C][D]1.A)Report to his boss C)See his doctorB)Talk with his agent D)Visit his lawyer2.A)The airport is too far away.B)The man has missed the bus.C)This bus does not go to the airport.D)There is no bus to the airport.3.A)Before8:45.B)Before9:15.C)After9:00.D)At9:00.4.A)The man works in the city center.B)The man wants to live in the suburbs.C)The woman works in the suburbs.D)The woman lives in the city center.5.A)They can not agree on the price.B)The man's order is too small.C)The man asks for earlier delivery.D)They disagree on the discount.Section BDirections:This section is to test your ability to understand short conversations.There are2recorded conversations in it.After each conversation,there are some recorded questions.Both the conversations and questions will be spoken two times.When you hear a question,you should decide on the correct answer from the 4choices marked A),B),C)and D)given in your test paper.Then you should mark the corresponding letter on the Answer Sheet with a single line through the center.Conversation16.A)The screen has gone black.B)The keyboard does not work.C)The connections are broken.D)The power supply is off.7.A)Start the computer again.C)Check the connections.B)Change the mouse.D)Replace the keyboard.Conversation28.A)Happy.B)Excited.C）Nervous.D)Angry.9.A)A copy of his resume.B)An application form.C)A recommendation letter.D)A recent photo.10.A)Fashionably.B)Carefully.C)Nicely.D)Formally.Section CDirections:In this section,you will hear a passage three times.When the passage is read for the first time, you should listen carefully for its general idea.When the passage is read for the second time,you are required to fill in the blanks numbered from11to17with the exact word you have just heard.For blanks numbered from18 to20you are required to fill in the missing information.Finally,when the passage is read for the third time,you should check what you have written.Customers in restaurants behave differently.Here are three stories about their funny and disgusting behaviors.1.One lunchtime,I was waiting on a man who was dining alone.He looked like a_____11_____ businessman:he was wearing_____12_____clothes and he had a cell phone and a newspaper with him.He talked on his phone for most of the meal.When I brought his_____13_____,he told me that he had to leave the restaurant for a few minutes.He left his phone on the table.Well,after about ten minutes,he still hadn't come back to the table.I went over to the table and realized that the_____14_____phone was actually a toy.The man never came back to pay his bill.2.I work as a server in a fast-food restaurant.It's a drive-through restaurant:customers drive up to the window and speak into the intercom."May I take your order?"I said into the intercom as_____15_____.A voice replied,"Hamburger,cheeseburger,double cheeseburger,small and large_____16_____beef sandwich,chicken sandwich,regular fries,large fries,apple pie,chocolate shake,strawberry shake,Coke,diet Coke,7UP and orange juice."The____17______prepared the large order and filled several bags.When the customer got the food,she was shocked."But that wasn't my order,"she said."I was reading the menu to my little girl."3.Our restaurant has tables outside,on the street.People often_____18_____or a glass of wine while they are out for a walk.One day a woman came along with a big dog.She tied her dog to the table,sat down and ordered a glass of white wine.Everything was fine for a few minutes—then a man rode by on a moped.The dog chased the moped,pulling the table behind it,and of course the woman's wine_____19_____.So we cleaned everything up,and brought the customer another glass of ter we gave her the bill for her drinks.She _____20_____the second glass of wine because"it wasn't her fault"that she couldn't drink the first one!PartⅡFind appropriate verbs or phrases which fit the items(A-J).(1×10points)()21.freeze A.the naughty boy()22.harbor B.fingers at Tom()23.restrict C.the handkerchief neatly in his jacket pocket()24.adhere D.all the opportunities()25.point E.for one’s doctorate()26.discipline F.one’s blood()27.fold G.to the principle()28.study H.a new task()29.grab I.ill feelings()30.take on J.our access to public facilitiesPart III Fill in the blanks with appropriate words or phrases in the box.(1×10points)on a trial basis fired wherever In spite of emptyserved columnist admiration loosely actCan an employee do his or her job too well?If so,what do you do?Praise?Raise?Discipline?Terminate? Today’s guest_____31____tells the true story of Foster,who did his job too well.Eight years ago I first met Mr.Foster,an old busboy at an airport._____32____his age and physical handicap,he would go____33_____he was needed instead of waiting to be summoned.What is more,he _____34____every customer with the same enthusiasm whether they gave him tips or not,or no matter how much the tips were.Impressed and inspired,I developed a great_____35____for him in the following years.I would contrast him with his fellow workers who were just____36_____assembled there,idly waiting for tables to become_____37____.However,Mr.Foster was ordered to stop helping people and____38_____like his ter,he was____39_____.Though he was back at work______40___several months later,his spirit was gone.And today I learned that he quit his job—his heart was broken.Part IV Reading Comprehension(2×10points)Directions:There are2passages in this section.Each passage is followed by some questions or unfinished statements.For each of them there are four choices marked A),B),C)and D).You should decide on the best choice and mark the corresponding letter on Answer Sheet.Passage OneQuestions41to45are based on the following passage.When my family moved to America in2010from a small village in Guangdong,China,we brought not only our luggage,but also our village rules,customs and culture.One of the rules is that young people should always respect elders.Unluckily,this rule led to my very first embarrassment in the United States.I had a part-time job as a waiter in a Chinese restaurant.One time,when I was serving food to a middle-aged couple,the wife asked me how the food could be served so quickly.I told her that I had made sure they got their food quickly because I always respect the elderly.As soon as I said that,her face showed great displeasure.My manager,who happened to hear what I said,took me aside and gave me a long lecture about how sensitive(敏感) Americans are and how they dislike the description“old”.I then walked back to the table and apologized to the wife.After the couple heard my reason,they understood that the problem was caused by cultural differences,so they laughed and were no longer angry.In my village in China,people are proud of being old.Not so many people live to be seventy or eighty,and people who reach such an age have the most knowledge and experience.Young people always respect older people because they know they can learn from their rich experience.However,in the United States,people think“growing old”is a problem since“old”shows that a person is going to retire or that the body is not working well.Here many people try to keep themselves away from growing old by doing exercises or jogging,and women put on makeup,hoping to look young.When I told the couple in the restaurant that I respect the elderly,they got angry because this caused them to feel they had failed to stay young.I had told them something they didn’t want to hear.After that,I changed the way I had been with older people.It is not that I don’t respect them any more;I still respect them,but now I don’t show my feelings through words.41.Jack brought the couple their food very fast because_______.A.the manager asked him to do soB.he respected the elderlyC.the couple wanted him to do soD.he wanted more pay42.When Jack called the couple“elderly”,they became_______.A.nervousB.satisfiedC.unhappyD.excited43.In Jack’s hometown,_______.A.people dislike being called“old”B.people are proud of being oldC.many people reach the age of seventy or eightyD.the elderly are the first to get food in restaurants44.After this experience,Jack_______.A.lost his job in the restaurantB.made friends with the coupleC.no longer respected the elderlyD.changed his way with older people45.Which of the following is TRUE?A.The more Jack explained,the angrier the couple got.B.Jack wanted to show his feelings through words after his experience.C.The manager went back to the table and apologized to the couple.D.From this experience,Jack learned more about American culture.Passage TwoQuestions46to50are based on the following passage.When next year’s crop of high-school graduates arrive at Oxford University in the fall of2009,they’ll be joined by a new face;Andrew Hamilton,the55-year-old provost(教务长)of Yale,who’ll become Oxford’s vice-chancellor(副校长).Hamilton isn’t the only educator crossing the Atlantic.Schools in France,Egypt,Singapore,etc,have also recently made top-level hires from abroad.Higher education has become a big and competitive business nowadays,and like so many businesses,it’s gone global.Yet the talent flow isn’t universal.High-level personnel tends to head in only one direction:outward from America.The chief reason is that American schools don’t tend to seriously consider looking abroad.For example, when the board of the University of Colorado searched for a new president,it wanted a leader familiar with the state government,a major source of the university’s budget.“We didn’t do any global consideration,”says Patricia Hayes,the board’s chair.The board ultimately picked Bruce Benson,a69-year-old Colorado businessman and political activist(活动家)who is likely to do well in the main task of modern university presidents: fund-raising.Fund-raising is a distinctively American thing,since U.S.schools are reliant heavily on donations. The fund-raising ability is largely a product of experience and necessity.Many European universities,meanwhile,are still mostly dependent on government funding.But government support has failed to keep pace with rising student number.The decline in government support has made funding-raising an increasing necessary ability among administrators.In the past few years,prominent schools around the world have joined the trend.In2003,when Cambridge University appointed Alison Richard,another former Yale provost,as its vice-chancellor,the university publiclystressed that in her previous job she had overseen“a major strengthening of Yale’s financial position.”Of course,fund-raising isn’t the only skill outsiders offer.The globalization of education means more universities will be seeking heads with international experience of some kind of promoting international programs. Foreigners can offer a fresh perspective on established practices.46.What is the current trend in higher education discussed in the passage?A)Institutions worldwide are hiring administrators from the U.S.B)A lot of political activists are being recruited as administrators.C)American universities are enrolling more international students.D)University presidents are paying more attention to funding-raising.47.What is the chief consideration of American universities when hiring top-level administrators?A)The political correctness.B)Their ability to raise funds.C)Their fame in academic circles.D)Their administrative experience.48.What do we learn about European universities from the passage?A)The tuitions they charge have been rising considerably.B)Their operation is under strict government supervision.C)They are strengthening their position by globalization.D)Most of their revenues come from the government.49.Cambridge University appointed Alison Richard as its vice-chancellor chiefly because_____.A)she was known to be good at raising moneyB)she could help strengthen its ties with YaleC)she knew how to attract students overseasD)she had boosted Yale’s academic status50.In what way do top-level administrators from abroad contribute to university development?A)They can enhance the university’s image.B)They will bring with them more international faculty.C)They will view a lot of things from a new perspective.D)They can set up new academic disciplines.Part V Translation(25points)A:Chinese to English:please translate the following Chinese passage into English.Write your answer on the Answer sheet.(10points)51.我们四个都上大二了，我们没打算住在宿舍，从来没想过。
新标准大学英语(第二版)综合教程1详细答案
新标准大学英语（第二版）综合教程1详细答案第二版综合教程1详细答案Unit 1Active Reading 1Reading and Understanding2 1,2,43 a, d, d, d, a, aDealing with Unfamiliar Words4 barely spill ignorant intelligent Sip peered impressive5 stumbled across rent out stretched out run out of checked in6 b, b, a, a, b, a, a, a,Active Reading 24 detect admirable subway inadequate scribbling persecution5 a, a, a, b Language in UseWith + present participle1 the first sentence: bthe second sentence: a2 1 With my father waiting in the corridor2 with me waiting in the queue3 With the rain pouring down4 With the music playing loudly5 With the lecture running late6 With my head spinning with ideasIt occurs to…that…3 1 It occurs to my father that the barely big enough for one person, so he leaves.2 It had never occurred to me that my handwriting is so bad that I can’t read it.3 It occurs to me that Ive run out of clean clothes.4 Has it occurred to him that he doesn’t know what to write for his term paper?5 It occurs to him that he could speak in an American accent so they wouldnt recognize him as a foreignerCollocations5 1 spilt out of 2 burst into tears 3 clean language 4 easier said than done 5 climb through6 signed up for7 burst into bloom8 clean licence9 easy on the eyeUnit 2Active Reading 12 1(b) 2(b) 3(a) 4(a) 5(c)Dealing with unfamiliar words3 1 juicy 2 frank 3 perception4 nonsense5 resort6 gloomy7 yummy8 innocence4 1 enormous 2 clung (The weather was very stormy so they dung to each other as they walked to the seaside restaurant.)3 region4 discarded5 implements; crack; scrape6 baking7 slippery5 1 emotion 2 despair 3 complain 4 frown 5 nasty6 teaseReading and Interpreting课后练习答案Unit 1Active Reading 1Reading and Understanding2 1,2,43 a, d, d, d, a, aDealing with Unfamiliar Words4 barely spill ignorant intelligent Sip peered impressive5 stumbled across rent out stretched out run out of checked in6 b, b, a, a, b, a, a, a,Active Reading 24 detect admirable subway inadequate scribbling persecution5 a, a, a, bLanguage in UseWith + present participle1 the first sentence: bthe second sentence: a2 1 With my father waiting in the corridor2 with me waiting in the queue3 With the rain pouring down4 With the music playing loudly5 With the lecture running late6 With my head spinning with ideas It occurs to…that…3 1 It occurs to my father that the barely big enough for one person, so he leaves.2 It had never occurred to me that my handwriting is so bad that I can’t read it.3 It occurs to me that Ive run out of clean clothes.4 Has it occurred to him that he doesn’t know what to write for his term paper?5 It occurs to him that he could speak in an American accent so they wouldnt recognize him as a foreignerCollocations5 1 spilt out of 2 burst into tears 3 clean language 4 easier said than done 5 climb through6 signed up for7 burst into bloom8 clean licence9 easy on the eyeUnit 2Active Reading 12 1(b) 2(b) 3(a) 4(a) 5(c)Dealing with unfamiliar words3 1 juicy 2 frank 3 perception4 nonsense5 resort6 gloomy7 yummy8 innocence4 1 enormous2 clung (The weather was very stormy so they dung to each other as they walked to the seaside restaurant.)3 region4 discarded5 implements; crack; scrape6 baking7 slippery5 1 emotion 2 despair 3 complain 4 frown 5 nasty6 teaseReading and Interpreting课后练习答案Unit 1Active Reading 1Reading and Understanding2 1,2,43 a, d, d, d, a, aDealing with Unfamiliar Words4 barely spill ignorant intelligent Sip peered impressive5 stumbled across rent out stretched out run out of checked in6 b, b, a, a, b, a, a, a,Active Reading 24 detect admirable subway inadequate scribbling persecution5 a, a, a, bLanguage in UseWith + present participle1 the first sentence: bthe second sentence: a2 1 With my father waiting in the corridor2 with me waiting in the queue3 With the rain pouring down4 With the music playing loudly5 With the lecture running late6 With my head spinning with ideasIt occurs to…that…3 1 It occurs to my father that the barely big enough for one person, so he leaves.2 It had never occurred to me that my handwriting is so bad that I can’t read it.3 It occurs to me that Ive run out of clean clothes.4 Has it occurred to him that he doesn’t know what to write for his term paper?5 It occurs to him that he could speak in an American accent so they wouldnt recognize him as a foreignerCollocations5 1 spilt out of 2 burst into tears 3 clean language 4 easier said than done 5 climb through6 signed up for7 burst into bloom8 clean licence9 easy on the eyeUnit 2Active Reading 12 1(b) 2(b) 3(a) 4(a) 5(c)Dealing with unfamiliar words3 1 juicy 2 frank 3 perception4 nonsense5 resort6 gloomy7 yummy8 innocence4 1 enormous2 clung (The weather was very stormy so they dung to each other as they walked to the seaside restaurant.)3 region4 discarded5 implements; crack; scrape6 baking7 slippery5 1 emotion 2 despair 3 complain 4 frown 5 nasty6 teaseReading and Interpreting课后练习答案Unit 1Active Reading 1Reading and Understanding2 1,2,43 a, d, d, d, a, aDealing with Unfamiliar Words4 barely spill ignorant intelligent Sip peered impressive5 stumbled across rent out stretched out run out of checked in6 b, b, a, a, b, a, a, a,Active Reading 24 detect admirable subway inadequate scribbling persecution5 a, a, a, bLanguage in UseWith + present participle 1 the first sentence: bthe second sentence: a2 1 With my father waiting in the corridor2 with me waiting in the queue3 With the rain pouring down4 With the music playing loudly5 With the lecture running late6 With my head spinning with ideasIt occurs to…that…3 1 It occurs to my father that the barely big enough for one person, so he leaves.2 It had never occurred to me that my handwriting is so bad that I can’t read it.3 It occurs to me that Ive run out of clean clothes.4 Has it occurred to him that he doesn’t know what to write for his term paper?5 It occurs to him that he could speak in an American accent so they wouldnt recognize him as a foreignerCollocations5 1 spilt out of 2 burst into tears 3 clean language 4 easier said than done 5 climb through6 signed up for7 burst into bloom8 clean licence9 easy on the eyeUnit 2Active Reading 12 1(b) 2(b) 3(a) 4(a) 5(c)Dealing with unfamiliar words3 1 juicy 2 frank 3 perception4 nonsense5 resort6 gloomy7 yummy8 innocence4 1 enormous2 clung (The weather was very stormy so they dung to each other as they walked to the seaside restaurant.)3 region4 discarded5 implements; crack; scrape6 baking7 slippery 5 1 emotion 2 despair 3 complain 4 frown 5 nasty 6 teaseReading and Interpreting课后练习答案Unit 1Active Reading 1Reading and Understanding2 1,2,43 a, d, d, d, a, aDealing with Unfamiliar Words4 barely spill ignorant intelligent Sip peered impressive5 stumbled across rent out stretched out run out of checked in6 b, b, a, a, b, a, a, a,Active Reading 24 detect admirable subway inadequate scribbling persecution5 a, a, a, bLanguage in UseWith + present participle1 the first sentence: bthe second sentence: a2 1 With my father waiting in the corridor2 with me waiting in the queue3 With the rain pouring down4 With the music playing loudly5 With the lecture running late6 With my head spinning with ideasIt occurs to…that…3 1 It occurs to my father that the barely big enough for one person, so he leaves. 2 It had never occurred to me that my handwriting is so bad that I can’t read it.3 It occurs to me that Ive run out of clean clothes.4 Has it occurred to him that he doesn’t know what to write for his term paper?5 It occurs to him that he could speak in an American accent so they wouldnt recognize him as a foreignerCollocations5 1 spilt out of 2 burst into tears 3 clean language 4 easier said than done 5 climb through6 signed up for7 burst into bloom8 clean licence9 easy on the eyeUnit 2Active Reading 12 1(b) 2(b) 3(a) 4(a) 5(c)Dealing with unfamiliar words3 1 juicy 2 frank 3 perception4 nonsense5 resort6 gloomy7 yummy8 innocence4 1 enormous2 clung (The weather was very stormy so they dung to each other as they walked to the seaside restaurant.)3 region4 discarded5 implements; crack; scrape6 baking7 slippery5 1 emotion 2 despair 3 complain 4 frown 5 nasty6 teaseReading and Interpreting课后练习答案Unit 1Active Reading 1Reading and Understanding2 1,2,43 a, d, d, d, a, aDealing with Unfamiliar Words 4 barely spill ignorant intelligent Sip peered impressive5 stumbled across rent out stretched out run out of checked in6 b, b, a, a, b, a, a, a,Active Reading 24 detect admirable subway inadequate scribbling persecution5 a, a, a, bLanguage in UseWith + present participle1 the first sentence: bthe second sentence: a2 1 With my father waiting in the corridor2 with me waiting in the queue3 With the rain pouring down4 With the music playing loudly5 With the lecture running late6 With my head spinning with ideasIt occurs to…that…3 1 It occurs to my father that the barely big enough for one person, so he leaves.2 It had never occurred to me that my handwriting is so bad that I can’t read it.3 It occurs to me that Ive run out of clean clothes.4 Has it occurred to him that he doesn’t know what to write for his term paper?5 It occurs to him that he could speak in an American accent so they wouldnt recognize him as a foreignerCollocations5 1 spilt out of 2 burst into tears 3 clean language 4 easier said than done 5 climb through6 signed up for7 burst into bloom8 clean licence9 easy on the eye Unit 2Active Reading 12 1(b) 2(b) 3(a) 4(a) 5(c)Dealing with unfamiliar words3 1 juicy 2 frank 3 perception4 nonsense5 resort6 gloomy7 yummy8 innocence4 1 enormous2 clung (The weather was very stormy so they dung to each other as they walked to the seaside restaurant.)3 region4 discarded5 implements; crack; scrape6 baking7 slippery5 1 emotion 2 despair 3 complain 4 frown 5 nasty6 teaseReading and Interpreting。
饭店英语The First Lecture
English for Tourism and TravelI. The definition of the Tourism:WTO has taken the concept of tourism beyond an image of “holiday-making”. The official accepted definition of the tourism is : “ Tourism comprise the activities of persons traveling to and staying in places outside their usual environment for not more than one consecutive(连续的)year for leisure business and other purposes.”English for Tourism and TravelEnglish for Tourism and TravelII. The definition of English for Tourism and TravelEnglish, as a means of communication, is used to communicate language and cultural knowledge, describeday-to-day life, promote the interpersonal interaction and the exchange of information.English for Tourism and TravelTherefore, I believe that English for Tourism and Travel is used to describe the phenomena happening in the tour, enhance the communication between the tour guide and the tourists in order to make different cultural knowledge pass down from generation to generation.English for Tourism and TravelTo put it simply, it means that the tour guide uses English as a tool to organize the tour group, introduce different sceneries, deal with different concerns from the tourists including accommodation, transportation and others.English for Tourism and TravelThe Aims and The Tasks1. Know general or common knowledge about tourism and its development in China;know of the roles which tourism plays in the current social development2. Make students know about typical culture (Chinese orthodox thought Confucianism,Sichuan food culture, and some crafts and arts, just like Chinese fancy knot or fan) 3. Make them know the basic process of tour guiding and conversations happeningduring the guide.4. Introduce some methods of introducing some sceneries.5. Make students grasp the skills of practical writing in travel and tour. (welcomingspeech, schedule arrangement, resume and farewell speech)6. The purpose of doing this is to lay a solid foundation for those whose aim is to be aquality tour guide.The Role and Development of Tourism in China Travel and tourism is a comprehensive economic undertaking, which plays a very important role in a country’s economic construction, and it is, at the same time, a part of foreign relations work.Failure or success of travel and tourism industry, therefore, bears a country’s image abroad in terms of its political reputation and of the opport unity of learning foreign exchange for a country’s economic construction.The travel and tourism in China started from scratch, although in terms of tourism resources, China surpasses those countries where travel and touris m is well developed. China’s huge amount of cultural relics, its scenery known far and wide for its serene beauty, the splendor of itsancient art and culture, its traditional multinational arts and crafts and food prepared on various local recipes—all these have attracted overseas visitors for a long time. However, as the travel and tourism in China has developed for more than 20 years, there are not sufficient means of transportation, tourism facilities and infrastructures. In addition, we still have a lot of problems to be s olved in the management of tourism, in the quality of service and in the quality of English level for tour guides. With all these problems gradually solved, China’s travel and tourism will surely advance to a high stage ofdevelopment in a way uniquely Chinese.The Development of Tourism in ChinaThe history of development of China’s tourism was far behind that of Europe and America; the industrialization road of China’s tourism was even behind the Asian countries such as the S outheast Asian nations, Japan and the republic of Korean.Since the founding of the PRC in 1949, the course of development of China’s tourism can be divided into three stages:I. The first stage from 1949 to 1978:The task of the travel agency is to receive the overseas Chinese because of the current political situation, especially the Culture Revolution, when tourism reception come to a standstill.II. The second stage from 1978 to 1996:After reform and opening-up to the outside world in 1978 to 1996, the tourist hotels for overseas visitors became increasingly many. During the period, the National Tourism Administration of the PRC was founded to cater for the development of tourism.III. The third stage from 1991 to presentThe great change happened at this stage. The forms of the tourism have become diverse. Just like In-Bound Travel, Domestic Travel, and Out-Bound TravelThe Role of the GuideTour guides are in direct service of overseas visitors and their quality and service play a decisive role in the development of tourism industry.(1) their speech and behavior directly influence overseas visitors’ mood in traveling.(2) in a sense, the function of a tour guide is similar to that of diplomat of the people. His or herduty is to try his or her utmost to make overseas visitors enjoy their trip in China and at the same time let them understand China’s history, geography, people’s custo ms and its cultural tradition better through their interpretation and efforts.(3) tour guide’s service is the key link of tourism industry. The tour guide should be the spirit ofmountains, and rivers, envoy of friendship, disseminator of culture and civilization of the country and publicity agent of the new idea and morale of socialism.The job and Requirements for the Tour GuideI. The JobA quality tour guide should be able to act as an attendant, publicity agent, investigatoran protector while accompanying overseas visitors. If we want to be a quality tour guide, we must try hard to remember the following words with P as their initial letters, which embody some necessary but important and concrete requirements for a tour guide.II. The Requirements(1) Practice (2)Preparation(3) Perseverance (4) Proficiency(5) Patience (6) Progress(7)Politeness (8) Precision(9)PunctualityPracticeA quality tour guide is not born but made, so a quality tour guide shouldtry to remember the following proverbs and put them into practice.(1) for good work, you need sharpen your tool, especially English.(工欲善其事必先利其器)(2) Practice makes perfect（3)Constant efforts yields sure success(4) Diligence brings fruitful results(5) Practice is the sole criterion for testing truthAs a greenhorn guide should be bold in practice and learn from the veteran or experienced guides to soak up their experiences to improve her/his interpreting work.PreparationA quality tour guide should remember that preparedness averts, whileappeasement abates peril (有备无患) and walk softly and carry a big stick.When she or he accompanies the overseas visitors, she or he has to ask herself or himself whether she or he got everything ready for the trip and all the activities. Where there is preparation, there is no danger.Preparedness ensures success, unpreparedness spells failure(凡事预则立，不预则废)PerseverancePerseverance means victory. Perseverance spells success.Working as a tour guide, he is sure to encounter many hardships and difficulties besides enjoying beautiful scenery with overseas visitors. No pains, no gains. Wisdom comes out of struggling with difficulties. Everything is difficult at the start. Years of working experiences bring wisdom.A quality guide will surely win the final victory and be praised with the spirit of perseverance. One can’t succeed without perseverance.ProgressForward ever, backward neverWhether something crops up, the guide must be calm, trying every means possible to have the problem controlled and solved. If it is beyond his ability or out of his power, the guide has to ask his superiors for help.The guide should always aim high, never be satisfied with his work but trying hard to do his work in a satisfactory way. A sense of progress is indispensable to a quality guide or interpreterProficiencyAn experienced tour guide, after years of accompanying overseas visitors, is very familiar with the ins and outs of a trip, therefore, he is an expert in anticipating, and then trying to solve problems.In order to achieve proficiency in his work, the guide has to be very careful about his work, making preparations, before the trip and keeping a memo after the trip, in which various kinds of valuable materials and new expressions learned from overseas visitors are kept.Therefore, the process of achieving proficiency is an accumulation process.It takes pains for the guide to do so, as there is no royal road to learningPatienceThe guide can never dispense with patience, because he is dealing with overseas visitors, who have different ideas and various tastes. No matter how trying things may get, the guide should never lost his temper.The tour guide should always be ar in mind that patience ensures success in life and that “the customer is always right”. So he should keep calm, never get cross with visitors, learning to reason with them rather than lose temper. The guide has done one hundred good things for visitors b ut if he loses temper once, they would possibly hold a grudge against the quality tour guide and the travel agency. So, the success of life lies not only in energy but also in patience.Patience is one of the most important attributes in a quality tour guideHandsome is as that handsome doesYou are as that you doMoney is as that money doesPolitenessThe quality tour guide must have a strong sense of national self-respect, but in the mean time, she or he should be very friendly and polite to visitors. We are in the line of tourism business known as the “hospitality industry”.Our aim is to cr eate a “home away from home” for all our guests. Just remember to practice traditional hospitality. So his behavior should be neither haughty not humble. To some extent, politeness and courtesy show one’s level of education. A well-educated person must know how to deal with people in a polite way. The polite use of English is very important and desirable.He who respects others is constantly respectedPrecisionA quality tour guide’s interpretation and ability to follow schedule must be precise. It is hard to ask the guide to do perfect interpreting every time. But the guide should be able to use proper words in proper places that would make the true definition of a style.The quality tour guide should be able to get the meaning and ideas precisely across to both sides. A fully qualified guide can bring about a meeting of minds like milk blended with water.Precision, fluency and elegance are the three traditional criteria for translation in ChinaPunctualityTime means money for touristsThe quality tour guide must be punctual for all the activities, never keeping visitors waiting. Delay is the thief of time.The quality tour guide’s lateness would affect the image of the Chinese people, as he is the representative of Chinese people. So the guide must strengthen self-cultivation and train himself to have a high sense of responsibility, which in turn, would push him to secure punctuality.Thomas CookT he founder of the world’s first tra v el agency and entrepreneur extraodinaire, was born in E ngland in 1808. Cook quit school at the age of ten and worked a series of jobs, including gardening, fruit selling and bookselling.In 1828, at the age of 20, he became a Baptist missionary and an ardent supporter of the temperance mov ement. It was his interest in the cause of the temperance that began his career.In the early summer of 1841, Cook organized his first tour. And in the following years, he organized tours with larger scale many times at home.Cook’s excursions didn’t v enture outside the British Isles until he conducted an excursion to the French Calais for the Paris E xposition.In 1864, his son joined his firm T homas Cook ＆Son.In 1892, T homas Cook died, and his business passed to his son.Travel AgencyConrad HiltonConrad Hilton founded the international chain of business hotels which bear his name.He b ought his first hotel in 1919, and fou nded the first so-named Hilton Hotel in 1925 in Dallas, Texas. Hilton Hotels grew into the first coast-to-coast hotel chain, placing a special emphasis on the business traveler, and Hilton became one of the world's wealthiest men. He also purchased other prestigious inns, including the Sir Francis Drake in San Francisco, New York'sWald orf-Astoria, and the Palmer House in Chicago.Hilton's son Barron followed him as head of the company, which by the year 2000 had nearly 500 hotels around the world. Conrad Hilton died in 1979, leaving the bulk of his estate to his philanthropic organization, the Conrad N. HiltonFoundation. He also endowed the C onrad N. Hilton C ollege of Hotel and Restaurant Management at the University of Houston.His autobiog raphy was titled Be My Guest.His son C onrad Jr. ("Nicky") was the first husband of actress Elizabeth Taylor; the couple was married from 1950-51Hilton Empire。
新标准大学英语视听说教程1课本详细答案
Listening and Speaking Book 1 Answer keyUnit 1Inside viewher room. 3 Sir. 4 He asks her to call him Stewart. 5 To sign for her keys.Activity 7Suggested predicted questions:1 What’s your name? 2 Are you British? 3 What are you studying? 4 What are you studying?5 And how about you?Correct questions from video:1 And you are …?2 You’re British, huh? 3 What are you reading?4 How about you, Kate?5 And you?Activity 81 (b)2 (b)3 (a)4 (b)5 (b)6 (a)Outside viewActivity 1Clip 1 – interviewClip 2 – conversationActivity 3True statements according to the passage 3, 5Activity 4(1) one of the best universities(2) most talented students(3) well-known around the world(4) have open doors(5) good social life(6) you want it to be(7) on another campus(8)it’s a fun place (9) go to concerts(10) during the weekActivity 51 From the library system online.2 Tree or four times a week.3 Brian.4 For leisure purposes, such as following news and sport.5 In the libraries.Listening inActivity 1Number of institutions: 8Sporting importance: university sports teams competed against each otherAcademic importance: near or at the top of the US colleges and university rankings Social importance: social elitism, mostly rich intellectual white studentsLocation: the US Origin of name: four universities, Ivy plants growing on wallsOldest institution: Harvard, founded in 1636 Largest number of undergraduates: Cornell, about 13,000Acceptance rates: 7% – 20%Famous alumni: George Bush, John F KenneActivity 21 (d)2 (b)3 (c)4 (d)5 (d)Activity 5 3–6–4–1–5–2Activity 61 At Princeton University.2 That he is better with numbers than people.3 Not very. He finds relationships difficult at first.4 He thinks the Soviets have captured him.PronunciationActivity 3Mark Hi Janet. Welcome to England. What are you reading?Janet English.Mark How about you, Kate?Kate My major is law. And you?Mark I’m studying PPE.Kate That’s a special Oxford subject, isn’t it?Activity 6Harvard University in Cambridge / is one of the best universities / in the world.He explained / that Harvard looks for the best / and most talented students / from around the world.We asked five students / at Harvard / to tell us / what kind of social life / they have.If you wanna / sit in your room / and study all night / like my friend over here, / you can also do that.There’s not / as many parties as there / would be / on another campus.Unit 2Inside viewActivity 2Janet asks about these dishes:main courses: chicken curry, moussaka, chilli con carne starter: minstrone soupActivity 6 (1)What would you like(2)why don’t you try (3)It’s made with (4)I’m not so keen on(5)What flavour(6)what are you going to haveActivity 71 (b)2 (b)3 (b)4 (a)Outside viewActivity 25–1–6–7–2–9–3–4–8Activity 31 For over 50 years.2 Shrimp.3 The garlic helps to cut out the cholesterol. 4 She learned to cook from her mother. She had to learn to cook as she comes from a big family.5 Hermother-in-law.6 She started in 1946.7Paprika.Activity 41 (d)2 (e)3 (a)4 (f)5 (g)6 (b)7 (c)Activity 52 Hesitation and grammatical mistakes5 Repetition.6 Grammatical mistakes.7 Hesitation.Listening in passage 1Activity 2Ben is answering questions 3, 1, 8Michelle is answering questions 2, 5Tom is answering questions 6, 4, 7Activity 3(1) go ahead and start(2)you can go to a restaurant(3)stay too late(4)wouldarrive(5)everyone tries everything(6)you don’t like their cooking(7)that’s consideredrude.(8)nothing more than that.Activity 6 1 (e)2 (h)3 (g)4 (a)5 (c)6 (b)7 (f)8 (d)Activity 71 (a)2 (d)3 (b)4 (d)PronunciationActivity 2If it’s a formal meal, maybe Thanksgiving or Christmas, or if you’re with your boss or someone like that, you are being careful about your table manners. So you’d wait until everyone is served before youeat. But most of the time, if you know each other well you would just go ahead and start. It’s more usual to entertain them at home because it shows your hospitality. We have a lot of barbecues outside, maybe in the garden or maybe at a campsite. But sometimes if you don’t want to cook, you can go to a restaurant. Oh, well, after dessert you’ll have a little talk, then talk some more, have some coffee. Then you’ll say, “Oh well, it’s time for us, we should get going.”And if you don’t then you’re probably going to be rude and stay too late.Activity 3The government announced today that they are going to ban advertisements for junk food duringTV programmes for children under the age of 16. The rules will include any foods that are high in fat, salt and sugar. There will be a total ban on ads during children’s programmes and on children’s channels, as well as adult programmes watched by a large number of children. But there will not be a total ban on all ads for junk food which are shown on television before 9pm. This was thought to be “over the top”by representatives of the food industry.Activity 5The biggest problem is that they aim their ads at young people. One well-known fast food restaurant chain sells hamburgers which come with a free gift, usually a toy which is linked to a newchildren’s film. Other fast food restaurants aim their ads at teenage and college-age men, trying to make their food trendy and, you know, kind of masculine food.Unit 3Inside viewActivity 2Mark’s answers:1 T2 T3 T 4 T 5 T Correct answers:1 T2 F3 T4 F5 TActivity 31 How much do you know about memory?2 He’s got a pretty good memory.3 He can’t remember a thing when he’s tired.4 He read something about memory in it.5 Oh, Mark! What a good memory you have!6 Because Mark forgot he had a lecture.Activity 4 Study skills Janet says she has difficulty with are: 1, 3, 4Activity 5 1 I’m finding studying at Oxford quite hard. 2 Yes, but I’m good at that.3 I thinkit’s giving your opinion and then justifying it.4 That’s what the research tells us.5 No! Look, I’m starving and I can’t think at all when I’m hungry.Activity 6 (1) generally(2) mostly(3) I find it difficult(4) I have difficulty(5) getting better at it (6) Your task is(7) Everyone is capable of (8) Now ask another oneActivity 7 1 (a)2 (a)3 (b)4 (a)5 (a)6 (b)Outside viewActivity 2 Correct parts of the sentences are underlined.1 Mind maps are diagrams which help us to generate ideas, and also to organize or structure our ideas related to a topic.2 OK, brainstorming is one of the most important uses of mind maps.3 By using mind maps to collect the main ideas from what the teacher says, you can keep a very general understanding of a topic …4 Before an exam, after having studied for many, many days or even weeks, you might want to capture the very general understanding about the subject5 They give us almost a picture, a different perspective in terms of a picture, or a diagram of understanding information or understanding connected ideas, which is very helpful for people who like to learn from a different way.6 As you can see, we have main ideas throughout our mind map, not long texts.7 Mind maps are illogical and by being illogical they encourage us to think creatively, you might say.Activity 31 There is a centre2 There are only words, not sentences3 It looks like a tree4 You used a lot of colours.Activity 41 (d)2 (b)3 (a)4 (b)Listening in passage 1Activity 2Age: 51Age when stroke occurred: 50Number of weeks of speech and language therapy: 12Length of time in hospital: three and a half monthsActivity 31 No, not that much.2 Because he couldn’t speak.3 She used exercises to help him learn to speak again.4 A special computer programme.5 Yes.6 Being given the right drug at the right time and a lot of therapy.Activity 41 in white coats2 my family3 almost immediately4 words and pictures5 a lot of words6 read and write7 the right timeListening in passage 2Activity 74–2–1–6–5–3Activity 81 (b)2 (d)3 (a)4 (d)5 (d)PronunciationActivity 2What do you mean by critical thinking?↘Can you give an example of some research?↗Could you say something to begin with?↗You have to memorize a lot, don’t you?↘It’s often made of wood, isn’t it?↗Unit 4Inside viewActivity 15–6–3–1–4–2Activity 21 (d)2 (c)3 (c)4 (b)5 (a)Activity 31 No, she hasn’t.2 She trains volunteers.3 To tell her she can’t make the next training session.4 Experienced students.5 The ability to really listen to someone and make them feel you’re listening.6 Listen carefully and then repeat what people have said a little differently. Activity 4(1)can you hold on a moment(2)can I call you back later(3)You’re saying(4)the way it works(5)What do you mean (6)thought about(7)So what you’re saying is(8)You’ve got it alreadyEveryday EnglishActivity 5 1 (b)2 (a)3 (a)4 (b)5 (b)6 (a)Outside viewActivity 2Topics mentioned: 1, 4, 5, 6, 8Activity 31 1602 19923 one billion4 20 billion5 10, 156 20047 450, two, one8 ten per cent Activity 4True statements: 1, 5, 6Listening in passage 1Activity 27–4–5–3–1–6–2Activity 31 The man took his son and his niece with him.2 The man phoned the emergency services before it got dark. 3 Afterwards, the girl said, “It was fun.”4 The emergency service centre sent out helicopters as soon as it was daylight.5 The group moved away from where they had taken their photos because the ground was too rough to sleep on.Activity 4 1 His mobile.2 14.3 The emergency services staff were able to identify which mountains they were.4 To pinpoint the exact location.5 Leaves.6 They were only 400 metresaway from where the emergency services staff expected them to be.7 Always take your mobile phone with you when you go hiking.8 No.Listening in passage 2Activity 7True statements: 3, 4, 6, 7, 8Activity 81 (a)2 (a)3 (d)4 (b)5 (b)Unit 5Inside viewActivity 2 1 (b)2 (a)3 (d)4 (b)5 (a)Activity 4(1) The thing is(2) a bit nervous(3) I’m afraid (4) I could do with(5) You should(6) show her you are(7) It’s a good idea to(8) just be yourself(9) He’s worriedEveryday EnglishActivity 5 1 (a)2 (a)3 (a)4 (a)5 (a)6 (b)Outside viewActivity 2True statements: 1, 2Activity 31 at work2 150 million3 met anyone yet4 create your profile5 in your area6 nice short letter 7 interested in themActivity 41 Between 24 and 32. 2 Two: Doctor Ski and Uncle Bunny. 3 She is funny, spontaneous and confident, has a good sense of humour and likes to ski.4 Between 45 to 55. 5 He says it needs to paint a broad picture of who you are and what you like doing but does not bore the person.Activity 51 (c)2 (c)3 (d)4 (a)5 (d)Listening in Passage 1Activity 21 She went on holiday.2 She was invited.3 The mountain was vertical and they were climbing with ropes.4 He reassured her that it was safe to climb with ropes and stayed next to her.5 As soon as they met.6 Amy collapsed because she couldn’t stand up.7 They went to the nearest village for a pizza.8 Six months later they got married.Activity 6Topics mentioned: 1, 2, 5, 6, 8, 9, 10Activity 71 lie2 photo3 personal information4 voice5 agree to meet6 what time7 something urgent’sPronunciationActivity 3To get started with Internet dating, / there are four steps. The first one is to / find the service / that works for you./ Second step / is to create your profile. / Find a great picture of yourself / that shows you doing / something / that you enjoy. / Write about / who you are / and who you’re looking for. / Third step / is to start searching / forthat special someone. / Use the search function on the site / to identify people / in your area / that you may want to / hook up with. / Fourth step / is to reach out to those people. / You write them a nice, short letter. / Show / that you’re interested in them / and off it goes. / After that, / sit back, / cross your fingers, / and hope for the best.Unit 6Inside viewActivity 2 1 (b)2 (b)3 (b)4 (d)5 (c)Activity 3 1 It’s a bit big.2 Size 8.3 It’s the last one.4 Janet really likes it.5 By credit card. Activity 41) What about this dress2) Would you like to try it on3) have this in a smaller size4) it doesn’t really fit5) I’ll leave it6) Why don’t you try it on7) It really suits you8) Can I pay by credit cardEveryday EnglishActivity 51 (a)2 (b)3 (b)4 (a)5 (b)6 (a)7 (a)Outside viewActivity 21 She is an ebay seller.2 You type in what you’re looking for or search the categories and then make a bid.3In nine hours.Activity 31 Lisa is one of Jessica’s customers who want to sell things online.2 Lisa saw Jessica’s flyer.3 Five dresses.4 $50 each.5 The buyer.6 Very popular.7 Just before the close of the auction.8 Yes. The dresses are sold for $210.Activity 45–1–6–4–2–3Activity 51 (b)2 (b)3 (b)4 (c)5 (c)6 (a)Listening in passage 1Activity 7(1) If you eat before you go(2) getting a bargain(3) it’s a way (4) the most expensive(5) everything will be cheaper(6)comfort of your own home(7) a delivery charge(8) doing your shoppingUnit 7Inside view’s serious(2) he’ll be fine(3) Tell me all about it (4) What exactly happened(5) What else did he say(6) So he’ll be OK(7) There’s no real concern(8) there’s no need to worryEveryday EnglishActivity 51 (a)2 (b)3 (b)4 (a)5 (b)6 (a)Outside viewActivity 2True statements:2, 4Activity 31 More mothers have been pursuing careers and fathers have been spending moretime caring for children and doing household chores.2 He pursues career and shares in raising the children and doing housework.3 He started to do more cooking, driving the children here and there. 4 He says his father did a lot more than his friends’ fathers and it was a role model for him.5 It meant he could take on more day-to-day care of the children.6 No, he has been able to continue pursuing his career.Activity 41 (d)2 (c)3 (b)4 (d)5 (a)Listening in passage 1Activity 2Nationality of the girls: AmericanUniversity subject studied by both girls: psychology Age when the girls met: 20Age when the girls fell through glass doors:fiveJosh’s age: 22Month of Josh’s and his twin’s wedding:JuneActivity 31 The question he wants to discuss is which is more important, your familyenvironment or your genes.2 They were separated and adopted by different families.3 A friend of both of them insists they meet.4 Both their adoptive fathers died when they were children.5 Their boyfriends look alike and have similar names.6 They have the same recurring dream.7 They are identical twins and are going out with two sisters.8 Genes decide 50 per cent of who we are and environment decides 50 per cent.Listening in passage 2Activity 1 to give a kidney, more and more2 aged 383 just like a mother4 the same friends5 like Teresa says 6 five years ago7 most of the timeActivity 71 A year ago. 2 She was terrified and decided to find out more about giving Henrietta a kidney.3 The hospital reassured them.4 People only need ten per cent of one kidney to be completely healthy.5 Because she knew she’d done something worthwhile and felt very good.6 She feels very grateful.7 She’d like to do something that no one knows about.Unit 8Inside viewshower.3 Breakfast.4 Usually midday.5 When he’s in the States.Activity 5 New York CityBostonChicagoWashington DCActivity 6 New York City: 1, 3, 4, 6, 7Boston: 2, 8Chicago: 5Washington DC: 9Activity 7(1) travelling around(2) I’m flying(3) are you staying(4) I’ll be looking after(5) We’re going(6) go back to(7) fly home from Chicago(8) for six daysEveryday EnglishActivity 81 (b)2 (a)3 (b)4 (a)5 (a)6 (a)7 (b)8 (b)Outside viewActivity 2Size compared with other countries: the sixth largest country in the worldLength of coastline: 27,000 kilometres Population: 20 millionLocation of Perth: on the west coast Length of Great Barrier Reef: 2,300 kilometres longFamous landmarks in Sydney: the Opera House and Sydney Harbour Bridge Location of Melbourne: in the southeast Famous animals: koalas and kangaroosActivity 31 Australia is the smallest continent.2 Ayers Rock.3 The Aborigines.4 The Great Barrier Reef5 Nearly one quarter.6 Canberra.Listening in passage 1Activity 21–4–5–7–3–6–8–13–10–2–11–12–9Activity 3True statements:2, 4Activity 41 Next she took the train to Albany.2 Someone sent by the school.3 Because she was wearing a thick coat and a warm hat.4 She took a taxi.5 One of the other teachers, Rebecca.6 In a flat near the school.7 Because she hadn’t been paid yet.8 A hot dog and coffee.Activity 51 (a)2 (b)3 (c)4 (a)Listening in passage 2Activity72–4–5–3–1PronunciationActivity 4(1) man(2) bike(3) road(4) border(5) Mexico(6) United States(7) comes up(8) border(9) guard stops(10) points(11) two sacks(12) man(13) shoulders(14) bags(15) guard(16) sand(17) man(18) bikeUnit 9Inside viewActivity 2 sleeping badlyloss of appetitea headachemild depressionweight loss Activity 31 Because she hasn’t been sleeping very well.2 She’s worried about her end of term exams.3 Because she’s lost her appetite.4 To keep an eye on her health.5 She suggests that Janet make an appointment to see the doctor.6 She doesn’t want to make a fuss.Activity 41 Well …2 It’s fine.3 No.4 Yes, I think so5 Fried rice!6 No. Maybe. Yes, I suppose so7 Yes!Activity 51 She thinks her parents wouldn’t like her to have a boyfriend at university.2 Chinese food.3 They don’t serve much fried rice in college.4 Because she doesn’t read as quickly as her friends.5 To take a few days off.6 Being run down or depressed.Activity 6 (1) social life(2) a boyfriend(3) at university(4)Western food(5) your work(6) read as quickly as(7)take a few days off(8) catch a coldEveryday EnglishActivity 7 1 (a)2 (b)3 (b)4 (b)5 (b)Outside viewActivity 21 The company founder, CEO, and President of the bodyfactory.2 All your green vegetables.3 It has the nutritional breakdown that our body needs on a daily basis. / We can get all of our vitamins in the HULK.Activity 31 He was trained as a dancer and was an exercise instructor and TV show host.2 He sells health drinks.3 Twelve years ago.4 It tastes amazing.5 They like it.6 People who’s never worked out in their life and who’ve never eaten healthily before.7 It makes them want to continue their new lifestyle.Activity 4(1) health and fitness(2) ever tried(3) absolutely amazing(4)for the average consumer(5) on a daily basis(6) best drink you’ll ever have(7) through my day(8) in their lifeListening in passage 1Activity 24–8–7–3–5–1–2–6Activity 3 1 (a)2 (a)3 (c)4 (b)5 (d)Listening in passage 2. .. .Activity 3In 1812 / a young man / called James Barry / finished his studies in medicine / at Edinburgh University./ After graduating / he moved to London / where he studied surgery / at Guy’s Hospital. /After that, / the popular young doctor joined the army / and over the next 40 years / had a brilliant career / as an army medical officer, / working in many far off countries / and fighting successfully for improved conditionsin hospitals./ It was a remarkable career / – made even more remarkable / by the discovery / on his death / that James Barry had kept an extraordinary secret./ So / was this the end of the story? / Not quite./ When they were preparing his body for his funeral, / they discovered James Barry’s secret. /HE/ was in fact / a SHE. James Barry / was a woman.Unit 10Inside viewActivity 2 1 (d)2 (c)3 (d)4 (b)5 (c)Activity 4 1 To ask people to write to the Council about recycling.2 He’s going to write a letter this evening.3 She might go to the next meeting.4 About easy ways to save energy.5 To print out the poster and put it up in college. Activity 5(1) They have this plan(2) I’m going to(3) I think I might(4) I’ve been meaning to(5) Doesn’t it worry you?(6) it would be great if you (7) we could do right now(8) it might be an idea toEveryday EnglishActivity 6 1 (a)2 (b)3 (a)4 (b)5 (b)6 (a)Outside viewActivity 2 1 Melissa 2 Leslie 3 Leslie 4 David 5 Hendeka 6 LeslieActivity 3 1 (b)2 (b)3 (d)4 (c)5 (d)6 (a)Listening in passage 1Activity 26–4–3–5–7–1–2Activity 3 1 as efficiently as possible2 at their house3 wooden houses4 knocked it down5 local builders6 the underfloor heating7 using electricity8 own a kitchenListening in passage 2Activity 61The passage is about tornadoes in America2Dawn Busby and her family3They weren’t hurt.Activity 7True statements:1, 4, 5Activity 81 A huge black cloud.2 It sounded like a train.3 They ran down to the basement.4 The tornado turned left away from them.5 They started laughing.6 Everyone was shouting and cheering and hugging each other.. .资料. ..。
英语听说示范课西餐厅就餐
Ordering a Meal
1
2
Paying the Bill
Section I Ordering a Meal
1. What entrée did the customer order? 2. What was the cream and onion soup
Will you have……?
❖ Yes, please. I’d like the steak and mushrooms.
❖ How would you like the steak? Rare, medium, or well-done?
❖ What kind of potatoes would you like to go with that ? Mashed,
11. Do you have a reservation, sir? 12.Can we have a table by the window? 13. Can we see the menu, please？
Section I. Ordering a Meal At a Western restaurant
Dining at a Western Restaurant
Check the Preview
Q1: How many courses does a meal usually include when eating at an American restaurant?
Key: Drinks, appetizers, an entrée, side items and dessert. Q2: Do appetizers and drinks have to be ordered? key: Generally speaking, water is provided free of charge. Drinks, including alcohol such as beer and wine, and nonalcohol drinks such as Coca-Cola, tea or coffee are often ordered. Appetizers are optional, and do not have to be ordered.
介绍餐厅的英语对话作文
介绍餐厅的英语对话作文Title: A Conversation About a Restaurant。
A: Good evening, welcome to our restaurant. How may I assist you today?B: Good evening. We're interested in trying out your restaurant. Could you tell us a bit about what you offer?A: Of course! We specialize in a variety of cuisines, including Italian, French, and Asian fusion. Our menu features a wide selection of appetizers, main courses, and desserts to suit every palate.B: That sounds wonderful. Could you recommend some popular dishes?A: Certainly. For appetizers, our bruschetta and spring rolls are highly recommended. As for main courses, our signature dish is the grilled salmon with lemon buttersauce, and our beef tenderloin with mushroom sauce is also a favorite among our guests. For dessert, our chocolate lava cake is a must-try.B: Those all sound delicious. Do you have any vegetarian or vegan options?A: Yes, we do. We have a variety of salads, pasta dishes, and vegetable stir-fries that can be customized to suit vegetarian and vegan diets.B: Great to hear. What about drinks? Do you have a wine list?A: Absolutely. We have an extensive wine list featuring both local and international wines, as well as a selection of cocktails, beers, and non-alcoholic beverages.B: Wonderful. Could you tell us a bit about the ambiance of the restaurant?A: Our restaurant has a warm and inviting atmosphere,with elegant decor and comfortable seating. We also have live music on weekends to enhance the dining experience.B: That sounds lovely. Do you take reservations?A: Yes, we do recommend making a reservation,especially for dinner service, to ensure we can accommodate you at your preferred time.B: Perfect. We'll definitely make a reservation then. Thank you for all the information.A: You're very welcome. We look forward to welcoming you to our restaurant soon. If you have any further questions, feel free to ask.B: Thank you. Have a great evening.A: You too. Goodbye for now.This conversation provides an overview of the restaurant's offerings, including its cuisine, populardishes, dietary options, drinks, ambiance, and reservation policy. It showcases the restaurant's hospitality and willingness to assist customers in making their dining experience enjoyable.。
饭店实用英语课件part4
Step 3
Useful Sentences
Seating the clients Telling the client there isn’t a table Stating Preference
The students can recommend more useful sentences.
(4) Would it be necessary to introduce yourself to the guests when you first meet them?
Step 2
Situational conversations
The class read the situational conversations.
The students can recommend more useful sentences.
Step 4
Role Play
WorБайду номын сангаас in pairs or groups and create conversations according to the given situations.
Situation 1: Mr. Carpenter wants to book a table for 8 at 7:00 this evening. He would like to have some special Cantonese food. He makes a call to book the table.
In Room Dining
Kitchen
Bar
/Room service
Western Restaurant
酒店餐饮介绍英文课件
The quality of hotel catering directly affects the reputation of the hotel Guests often judge a hotel based on their satisfaction with catering services, which can either promote or damage the hotel's reputation
Introduction to Hotel Catering English Courseware
目录
CONTENTS
• Overview of Hotel Catering • Hotel catering services • Hotel Catering Products • Hotel Catering Operations and Management • Future Development Trends of Hotel Catering
a package deal or VIP service
03 Hoቤተ መጻሕፍቲ ባይዱel Catering Products
CHAPTER
Breakfast
要点一
Summary
Breakfast is an important component of hotel catering services, usually including various Western and Chinese breakfasts as well as buffet breakfasts.
Restaurant Services
英语作文介绍餐厅
英语作文介绍餐厅Introduction to a Restaurant。
A restaurant is a place where people go to enjoy a meal. It is a place where people can relax and enjoy good food in a pleasant atmosphere. Restaurants are found in manydifferent locations, from busy city streets to quietcountry lanes. They can be small and intimate or large and grand. No matter what type of restaurant you choose, there are a few things that you can expect.The first thing that you will notice when you enter a restaurant is the atmosphere. Restaurants are designed to create a certain mood or feeling. Some restaurants arebright and cheerful, while others are more subdued and elegant. The decor, lighting, and music all contribute to the overall atmosphere of the restaurant.Once you have settled into your seat, you will be presented with a menu. The menu is a list of all the dishesthat the restaurant serves. It will usually include appetizers, entrees, and desserts. Some restaurants also offer a selection of drinks, such as wine, beer, and cocktails. The menu will also include prices for each item.When you have decided what to order, you will place your order with the server. The server will then relay your order to the kitchen, where the chefs will prepare your meal. Depending on the restaurant, you may be able to watch the chefs at work through an open kitchen.While you are waiting for your food, you can enjoy your surroundings. Many restaurants have a bar area where you can order a drink or two. Some restaurants also have live music or other entertainment.When your food arrives, it will be presented in a beautiful and appetizing way. The chefs will have taken great care to make sure that your meal looks as good as it tastes. You can enjoy your meal at your leisure, savoring each bite.After you have finished your meal, you will bepresented with the bill. You can pay with cash, credit card, or sometimes even with a mobile payment app. You can also leave a tip for your server, if you feel that they have provided good service.In conclusion, a restaurant is a place where you can enjoy good food, good company, and a pleasant atmosphere. Whether you are looking for a quick bite to eat or a leisurely meal, there is a restaurant to suit your needs.So the next time you are hungry, why not try out a new restaurant and see what they have to offer?。
2024年八年级英语议论文写作素材积累方法练习题40题
2024年八年级英语议论文写作素材积累方法练习题40题1.Which activity is best for gathering argumentative writing materials from daily life?A.Playing video games.B.Reading novels.C.Watching movies.D.Doing sports.答案：C。
解析：选项 A 玩电子游戏一般不能直接为议论文写作提供很多素材；选项B 读小说可能提供一些文学素材，但对于日常生活中的议论文素材相对较少；选项C 看电影可以接触到各种社会问题、人物故事等，很适合从日常生活中提取议论文写作素材；选项D 做运动主要是锻炼身体，对议论文写作素材贡献较小。
2.What can you learn from observing people in the park for argumentative writing?A.Fashion trends.B.Hobbies and interests.C.Environmental issues.D.Technology advancements.答案：B。
解析：选项 A 观察公园中的人一般不能直接了解时尚趋势；选项B 在公园观察人们可以了解到他们的爱好和兴趣，可作为议论文素材；选项C 公园中不太容易观察到环境问题；选项D 公园中也难以看到科技进步。
3.Which of the following daily activities can help you find topics for argumentative writing about friendship?A.Shopping alone.B.Having a picnic with friends.C.Studying at home.D.Walking the dog.答案：B。
解析：选项 A 独自购物与友谊话题关系不大；选项B 和朋友野餐可以体会到友谊的各种方面，能为友谊相关的议论文提供素材；选项 C 在家学习与友谊话题联系不紧密；选项 D 遛狗也不太涉及友谊话题。
点餐英语实景演讲稿范文
Good afternoon! Today, I would like to take you through a typical scenario of ordering food in an English-speaking restaurant. Whether you are a tourist or a local, knowing how to order food effectively can enhance your dining experience. So, let's dive into the world of restaurant dining and learn how to place an order like a pro.---Introduction:Firstly, when you enter a restaurant, you will often be greeted by a host or hostess. Here's how you can start the conversation:Hostess: Good evening! Welcome to [Restaurant Name]. Can I help you with a table?You: Good evening! Yes, please. A table for two would be great, thank you.Hostess: Of course. We have a nice table for two over here. Follow me, please.---Ordering Appetizers:Once seated, the server will come to take your order. This is where you can start by ordering appetizers or drinks:Server: Good evening. Can I get you something to start with?You: Yes, I think I'll have the [Appetizer Name], please.Server: Sure, the [Appetizer Name] is a delicious choice. And would you like anything to drink?You: I'll have a glass of [Drink Name], please.---Ordering Main Course:Now, it's time to order your main course. Be sure to specify any dietary preferences or restrictions:Server: What would you like for your main course?You: I'd like to have the [Main Course Name]. Could you make it [any specific preparation or modifications, such as "grilled" or "without sauce," if applicable]?Server: Absolutely, the [Main Course Name] will be prepared [preparation method]. And would you like any sides?You: Yes, please. I'd like a side of [Side Dish Name] and a salad.---Ordering Desserts and Drinks:After the main course, you might want to consider dessert or additional drinks:Server: Would you like to see our dessert menu?You: Yes, please. I'm interested in the [Dessert Name].Server: The [Dessert Name] is exquisite. Would you like to try it?You: Yes, I'll have that, please. And while I'm at it, I'll also have another glass of [Drink Name].---Finalizing the Order:Before the server leaves, make sure to confirm your order:Server: To summarize, you've ordered the [Appetizer Name], a glass of [Drink Name], the [Main Course Name] with a side of [Side Dish Name] and a salad, the [Dessert Name], and another glass of [Drink Name]. Is that correct?You: Yes, that's correct. Thank you.---Closing:After the server leaves, take a moment to enjoy the pleasant atmosphere of the restaurant. When your food arrives, remember to say "Thank you" to the server, and don't hesitate to ask for recommendations or modifications if needed.And that's how you can successfully order food in an English-speaking restaurant. Remember, being clear and polite goes a long way in ensuring a delightful dining experience. Enjoy your meal!Thank you for your attention.。
实用英语口语培训课程教材资料(餐厅对话角色扮演restaurant_roleplay)
Sample Conversation: Ordering Food at a RestaurantWaiter: Welcome to Antico’s. Here are your menus. Today’s special is grilled salmon. I’ll be back to take your order in a minute.... Waiter: Are you ready to order? Customer 1: I’d like the seafood spaghetti. Waiter: And you? Customer 2: I’ll have a hamburger and fries. Waiter: Would you like anything to drink? Customer 1: I’ll have a coke, please. Waiter: And for you? Customer 2: Just water, please. Waiter: OK. So that’s one seafood spaghetti, one hamburger and fries, one coke, and one water. I’ll take your menus.... Waiter: Here is your food. Enjoy your meal.... Waiter: How was everything? Customers 2: Delicious, thanks. Waiter: Would you like anything for dessert? Customer 1: No, just the bill please.Restaurant Role-play Customer SheetYou are customer in a restaurant. You must go from restaurant to restaurant with a partner and order some food in each restaurant:Restaurant NameFood OrderedDrink OrderedDaily SpecialService Quality(1) Sit down. (2) Listen to the special. (3) Look at the menus. (4) Order food (5) Eat (6) Don’t order dessert. (7) Ask for the bill. (8) Go to a new restaurant.Write your complaint here:Sample Conversation: Ordering Food at a RestaurantWaiter: Welcome to Antico’s. Here are your menus. Today’s special is grilled salmon. I’ll be back to take your order in a minute.... Waiter: Are you ready to order? Customer 1: I’d like the seafood spaghetti. Waiter: And you? Customer 2: I’ll have a hamburger and fries. Waiter: Would you like anything to drink? Customer 1: I’ll have a coke, please. Waiter: And for you? Customer 2: Just water, please. Waiter: OK. So that’s one seafood spaghetti, one hamburger and fries, one coke, and one water. I’ll take your menus.... Waiter: Here is your food. Enjoy your meal.... Waiter: How was everything? Customers 2: Delicious, thanks. Waiter: Would you like anything for dessert? Customer 1: No, just the bill please.Restaurant Role-play Waiter SheetYou are a waiter in a restaurant. When people sit down at your table, give them some menus and take their orders:Name FoodDrinkComplaints Comments(1) Welcome. (2) Give Menus. (3) Tell the guests the special of the day. (4) Give them some time to look at the menu. (5) Take their orders. (6) Confirm their orders. (7) Ask how the meal was and if they want dessert.Role-play Prompts:Specials of the Day and Customer ComplaintsSpecials of the day:Special: Pumpkin pie and whip cream. Price: $2:00Special: Spring rollsSpecial: Smoked salmon and cream cheeseon a bagel.Price: $4.50Special:Four cheese ravioli.Price: $7.50Special:Eel rollsPrice: $2.50Special: Mexican pizza made with chilipeppers, avocado, and hot pepperoni.Price: (s) $11:00 (l)$16:00Special:Roast chicken with potatoes.Price: $12.50Special:Hot chicken wings.Price: 12 wings for $5.00.When you are eating, complain that When you are eating, complain thatyour food is cold.the restaurant is too hot.When you are eating, complain that the When you are eating, complain thatfood is too salty.the restaurant is too cold.When you are eating, complain that the When you are eating, complain thatfood is burnt.the restaurant is too noisy.When you are eating, complain that the When you are eating, complain thatfood is not cooked.the restaurant is too smoky.Survey on BreakfastSurveys on Eating Survey on LunchSurvey on Dinners(1) Did you have breakfast this morning?(1) Where do you usually have lunch?(1) Where do you usually have dinner?(2) What do you usually have for breakfast?(2) What do you typically have for lunch?(2) What time do you usually eat dinner?(3) Who do you eat breakfast with?(3) Who do you eat lunch with?(3) What did you have for dinner yesterday?Survey on Fast-foodSurvey on RestaurantsSurvey on Ordering Food(1) Do you go to fast-food restaurants often?(1) How often do you eat at restaurants?(1) How often do you order food at your home?(2) What is your favorite fast-food restaurant?(3) Do you prefer fast-food or your mom’s cooking?(2) What is your favorite restaurant?(3) Do you usually leave a tip?(2) Do you ever order pizza?(3) Do you ever order Chinese food?Survey on Favorite FoodSurvey on CookingSurvey on Spicy Food(1) What is your favorite food?(2) How often do you eat it?(1) Who cooks in your family?(2) Who is a better cook your mom or your dad?(1) Do you enjoy spicy food?(2) What is the hottest food you’ve eaten?(3) What is your least favorite food?(3) What do you know how to cook well?(3)Have you ever had food that was so hot you couldn’teat it?Role-play Prompt Cards: Restaurant Menus ABreadsDrinkCroissants . .. $1.25 Coffee . . . . $1.25Bagels . . . . . .$1.25 Café Au Lait .$1.75Donuts . . . . . $0.75 Espresso . . .. .$1.75Cakes Blueberry Cheesecake .. .$2.50Chocolate Cheesecake .. .$2.50FoodDrinkB.L.T . . . . . . ..$3.50Coffee . . . .$1.00Crispy bacon with lettuceand tomato. With or Milk . . . . . $1.25without cheese.Juice . . . .. $1.50Ham & Cheese .. $3.25Fresh ham with cheddar Cola . . . . .$1.00cheese, onions andpickles.Vegetarian . . . . $2.75 Fresh cucumber, avocado, and tomatoes.FoodSoups and DrinksSweet and Sour Pork . . . . . $4.50Garlic Ribs . .$4.50Chicken Fried Rice . . . . . . . . . $4.00Wonton Soup. $3.00 Jasmine Tea Free Zing Toe Beer $2.00Spicy Shrimp.$5.00FoodDrinkMeatball Spaghetti . . . . . . . . . $8.50Seafood Spaghetti . . . . . . . . . $9.50Lasagna . $8.50Red Wine Glass . . . . $3.50 Bottle . . .$17.00White Wine Glass. . . . .$3.00 Bottle . . .$15.00Fettuccine Alfredo . . . . . . . . . $7.50Prompt Cards: Restaurant Menus BFoodDrinkTuna Roll . . $2.00 Tea . . . Free Salmon Roll . . $2.00 California Roll. $3.00 Cola . . $1.00 Mixed Sushi .$6.00 Miso Soup . . $1.00 Extra Ginger and Wasabi . . . . . .$0.50FoodGrilled Steak . $12.50BBQ Ribs . .$11.50Steak Teriyaki $12.50Fajitas. $11.50Drink Coffee . . ..$1.00 Beer . . . . $1.25 Juice . . .. $1.50Cola . . . . ..$1.00FoodHawaiian Pizza (s) $10.00 (l) $15.00Drink Coffee . . . .$1.00Milk . . . . . $1.25Pepperoni Pizza (s) $10.00 (l) $15.00Supreme Pizza (s) $12.00 (l) $17.00Juice . . . .. $1.50 Cola . . . . .$1.00Kimchi Pizza (s) $9.00 (l) $14.00FoodDrinkLousy Burger . $18.00 Coffee . . .$1.00Cold Grilled Steak . . . . . . . . . .$45.00Soggy Spaghetti . . . . . . . . . .$35.00Beer . . . . $1.25 Juice . . . $1.50Cola . . . . .$1.00Stale Nachos . . . . . . . . . . $20.00。
优品课件之Module 1 Restaurant
Module 1 Restaurant全册教材分析这套教材采用“以题材为纲的功能-结构-运用性任务体系” 编写，着重培养学生运用英语的能力，同时体现外语教学的跨文化教育本质，坚持兴趣第一的原则，做到现实与未来相结合，并体现国家教育部规划项目“中小学英语教育动态真实原则研究与实验”所获得的优秀科研成果。
这套教材是供小学六年级下学期使用的，全书共分11个模块，内含一个期末复习模块。
每个模块仍然根据以前数册的惯例，各分2课时。
一般情况下，第一模块呈现本单元所要学习的语言内容，第二单元提供若干任务型（Task -based）练习，包括一首歌谣或小诗。
歌谣和小诗的学习，目的有三：一是培养学生的语感和节奏感；二是提高发音的正确性；三是通过这些英语国家儿童所熟知的歌谣，介绍一定的西方文化。
其中的一些不常用单词，不要求学生在歌谣之外学会使用。
在本册中，我们将继续和Daming一起了解美国，然后了解Daming回到中国之后为小学毕业、升入中学学习做的准备。
并了解一些关于英国的情况。
我们将全面复习以前已以学习过的知识、技能、能力，对小学英语学习进行全面的巩固，为在中学进一步学习英语打好坚实的基础。
课文中呈现了一些新的语法内容，但不要求老师讲解语法知识，更不要求学生掌握语法知识，而是要求学生初步学会运用这些语句。
因此，整套教材都始终注意培养学生的学习方法、创新能力、主体意识、独立工作能力、逻辑思维能力、观察判断能力等。
练习的设计尽可能按照运用任务设计，避免单纯的模仿和机械的重复或脱离上下文的孤立的猜选；练习题的内容尽可能激发学生的兴趣和好奇心以及求知欲。
我们知道儿童在放松、得到鼓励和开心快乐的心境下学习收获最大。
因此，应努力创造一个快乐、有趣的课堂气氛，让学生感到学习英语是快乐有趣的游戏，而不是令人恐惧的艰难任务。
笑容与幽默是每天应该带到教室的东西。
应该努力为学生创造一个轻松、快乐、有趣的英语学习环境。
同时，要求学生在英语课堂上尽量使用英语，学生自我表达有困难时，可以让他们使用一个简单的词来表达，如：This， That，What 和When 等。
深圳一模英语试卷
1、Which of the following is NOT a common type of question in the Reading Comprehension section of an English exam?A. Main IdeaB. Vocabulary in ContextC. Mathematical CalculationD. Inference (答案：C)2、In a Listening Comprehension task, what should you do first before answering the questions?A. Read the questions firstB. Listen to the audio multiple timesC. Write down every word you hearD. Skip the introduction part (答案：A)3、Which skill is primarily tested in the "Fill in the Blanks" exercise?A. SpeakingB. Grammar and VocabularyC. ListeningD. Writing (答案：B)4、When writing an email to a teacher, which of the following greetings is the most appropriate?A. Hey!B. Dear [Teacher's Name],C. Hi there,D. Yo! (答案：B)5、In a Cloze Test, how can you best determine the correct word to fill in the blank?A. By guessing randomlyB. By using context cluesC. By skipping the difficult ones and coming back laterD. By looking up every word in a dictionary (答案：B)6、Which of the following is a key aspect of effective note-taking during a lecture?A. Writing down every word the speaker saysB. Drawing pictures instead of wordsC. Summarizing main points and key detailsD. Only focusing on the introduction and conclusion (答案：C)7、What is the purpose of a "True or False" question in an English exam?A. To test memory recallB. To assess understanding of facts and conceptsC. To evaluate creative writing skillsD. To practice time management (答案：B)8、When proofreading your written assignment, which of the following should you NOT do?A. Check for spelling and grammar errorsB. Ensure sentences are clear and logically connectedC. Make significant changes to the content without rereading the whole textD. Confirm that your work answers the prompt fully (答案：C)。
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Issuing
Inventory
control Definition: Taking items out of storage for use. Take record of all the items issued.
Preparation
Use
standard recipes Minimize waste Take good use of leftovers
Target Market
Quick Service Restaurants（in 1min） Family Restaurants Buffet Restaurants Casual Dining Fine Dining（gourmet美食家，500800）
Features of F&B Operation
should be easily found and counted; Items must be stored properly, such as proper temperature and ventilation. Dry storage Refrigeration Freezer storage
Lower Profit
Profit margin may be high, but the profit is low. Example of International Building: 27% net profit.
Fast Capital Turnover
1. Fresh vegetables, bread, and dairy products requires daily purchasing. 2. Dry food can be stored for longer time, but no more than a month. 3. The general capital turnover period is about 7-10 days.
Can you describe the difference ?
Higher Requirement for Environment
Interior
decoration Cleanliness Neatness Lively color Outdoor surroundings Location----business centers, traffic centers, highway, college campus, etc.
Organizational Forms
Independent Restaurants
Try to name some?
F&B Departments in Hotels
Examples?
Chain Operated Restaurants
Can you name two ?
Specialities
1. 2. 3.
4.
5.
6.
7.
French （鹅肝，松露，） Russian（鱼子酱，生鱼片） Italian（意大利面，番茄汤） Japanese（寿司，河豚） Mexican（墨西哥卷饼Taco，烤肉） Chinese（宫保鸡丁，回锅肉） American（热狗，汉堡包）
Service Styles
Can you tell me why?
Features in Service
1. More service positions
Seating hostess greets and seats customers Wine steward serves wines Headwaiter or hostess takes orders Waiter or waitress serves food Busboy assists waiter Keep a smiling face all the time Care for the customers
2. Independent Restaurants
3. Institutional Food Services
Definition of Restaurant
1. To provide Food and beverage services 2. Have its own construction site 3. Profit-oriented operation, to make money.
Components of Food and Beverage Industry (Restaurant Industry)
When
we mention the food and beverage industry, it means:
1. The F&B Departments in All Kinds of Hotels
HFT 3263 Restaurant Management
Professor Dr. Wenbo Huang
Course Outline
Introduction to
the Restaurant Business Menu Design and Engineering Restaurant Marketing Business Plan Purchasing and Receiving Storage and Issuing Control Sanitation and Safety Operations and Service Issues Human Resource Management See textbook!
4. Focusing on Certain Kinds of Food Materials or Cooking Methods
Seafood Restaurant Pizza Restaurant Noodle Restaurant Hot Pot Restaurant Barbecue Restaurant More……
Features in Production
1.
Require immediate production and fast service.（冷菜先上，热菜30分钟） 2. Unable to store the products. 3. Small quantity. 4. Difficult to forecast the production.（看 历史纪录，看附近餐馆，天气）
1. Table Service Restaurant
Waiters take orders, bring dishes to tables. All the serving works are done by waiters.
2. Cafeteria
Self-service Difference between cafeteria and buffet Can you name some?
5. Take-out or Carry-out Service Restaurant
Food are packed in the restaurant. Eaten in the car, office, park, home, classroom. Many restaurant offer take-out service.
Lower Risk
Compare a restaurant with a factory, discuss their operation risks
Restaurant Investment Technology Production low low M.-oriented
Factory high high P.-oriented
3. Counter Service Restaurant
Customers
are seated at the counter Chat with the chef Watch the chef’s show Popular in the U.S.A and Japan Fewer in China
Portioning
Quantity
Cooking Portion size ( in volume or weight) Portion size should be determined based on the target customer, meal period, and price point.
Steps in Restaurant Operation, or Process of Cost Control
1. Menu Planning 2. Purchasing 3. Receiving 4. Storage 5. Issuing
Steps in Restaurant Operation, or Process of Cost Control
Classifications of Restaurants
Four
different ways of Classification:
1.
Organizational Forms 2. Specialties 3. Service Styles 4. Target Market
Receiving
The Purpose of Food Receiving
Hale Waihona Puke oensure the correct quantity; To ensure the correct quality; To ensure the correct price.