旅游英语Unit32 Lesson52Complaining about the Steak

Listening &Speaking
S: I’m afraid I don’t have enough time to wait for the steak to be prepared. I have an appointment in my room in 15 minutes. M: Oh, are you staying in our hotel? S: Yes. M: May I have your name and room number? S: David Smith, Room 1208. M: Thank you, Mr Smith. I’ll ask the Room Service to send the best well-done steak to your room at 9:30 p.m.. Will that be ok? S: That’s fine.
Listening &Speaking
（S : David Smith M: Manager ） M: How can I help you, sir? S: I ordered my beefsteak to be prepared well done, but this one is absolutely raw. M: I’m very sorry, sir. There must be some mistakes. I apologize for that and I’ll change it immediately for you. S: But how long will it be? M: About 15 minutes.
• 1.Know how to take order and complain about the wrong food.（知道如何点菜和 投诉上错菜）
• 2. Grasp the new words, expressions and sentence pattern in the dialogue. （ 记住对话中新单词、短语和句型）
• Make up a simple dialogue between Mr. Green and the Receptionist.
• Key Information:格林先生点了一份5分熟 （medium）的牛排，结果服务员送了一 道西湖醋鱼（West Lake Vinegar Fish） ，格林先生正在用英语与服务员交涉。
• 2. I apologize for that and I’ll change it immediately for you.
• 3. I’m afraid I don’t have enough time to wait for the steak to be prepared.
• 4. I have an appointment in my room in 15 minutes.
Unit32 Handling about the Food
Lesson52 Complaining about the Steak
Lesson52
Complaining about the Steak
Teaching Objectives:
• By the end of this lesson, you should be able to（本节课你应该学会）
• 4)Oh, are you _s_tay_in_g__ in our hotel? 哦，您住我们宾馆吗？
3.Find out some useful sentences
• 1. I ordered my beefsteak to be prepared well done, but this one is absolutely raw.
• Medium(五成熟，尚带少量血水): The middle of the steak is hot and red with pink surrounding the center. The outside is gray-brown. Well done(全熟，内部为褐色熟肉): The meat is gray-brown throughout and slightly blackened. Well done steaks are sometimes preferred for children and the elderly.
• 2)There ____m_u_st_be__ some mistakes. I apologize ___fo_r __that. 肯定弄错了，我为此向您道歉

• 3) I ___ha_v_e _ appointment in my room in 15 __m_in_u_tes_.15分钟后我房间 还有个约会。
Summary
What can you get from this lesson?
Words(单词)
Expressions (短语) Sentence Patterns （句型） Ability Demand (能力要求)
Cultural Dissert文化甜点
• Degree of Preparing Beefsteak
• Rare(一成熟，中间还有红色血水): Cooked very quickly；the outside is seared(猛火烧), but the inside is almost not cooked. The steak will be red and slightly warm on the inside.The outside is gray-brown(灰褐色).
Homework
• 1.Recite the words and expressions how to take order and complain about the wrong food in this lesson.
• 2. Rewrite a simple dialogue between Mr. Smith and Mrs. Green in the handed exercise book，and then practice the dialogue in pairs after class.
约
2. Complete the useful sentences
• 1) I ordered my beefsteak to be prepared __w_e_ll_d_o_n,e but this one is absolutely _r_aw_____.我点的是全熟 的牛排，但这份牛排几乎还是生的。
1.Match the expressions and their Chinese meanings.
be prepared well done 客房部
apologize for
点了一份牛
排
have an appointment 为…道
歉
the Room Service 烧熟透
ordered a beefsteak 约会，预
Question discussion
Which kind of steak is better for children? Give your reasons
Pre-listening questions: 1. What kind of steak does Mr. Smith order, rare, medium or well done? 2. Does he have enough time to wait for the steak? Why?
• 5. I’ll ask the Room Service to send the best well-done steak to your room at 9:30 p.m. Will that be ok?
Practice
• Role-play
Let the students work in pairs: Role Play
New words
noodle
hamburger
French Fries
coffee
beef
New words
beefsteak ['bi:fsteɪk] n.牛排
absolutely ['æbsəlu:tli] adv.绝对地；完
全地；毫无疑问地；
raw
[rɔ:] adj.生的，未加工的；
appointment [ə'pɔɪntmənt] n.约会；预约
have an appointment 有个约会
well-done ['wel'dʌn] adj.做得好的，完
全煮熟的；
well-done steak 全熟的牛排
Room Service 客房服务
Case Study —Dialogue1