文秘英语教案

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4. A secretary should never do anything he or she is not told. F 5.Taking shorthand is the most important duty of a secretary. F
6. A secretary should be good at classifying information and organizing materials. T 7.A secretary shouldn’t be talkative because he or she must be able to keep a “secret”. F 8.A secretary should be skillful in office management and proficient in office software. T
写信人不必使用华丽的词句只需将自己的意图表达清楚使对方能够理解即可
Unit 1 US Professional Secretarial Job Description
美国专职秘书工作职责说明
Part Ⅰ. Reading
What are the major jobs of a professional secretary?
How can a secretary help visitors?
Apart from what has been mentioned above, a secretary should also be able to do a variety of other jobs. To begin with, a secretary should make appointments for the executive行政的 and maintain his or her calendar. He or she is expected to receive and assist visitors and telephone callers in every way possible and then refer them to the executive or other appropriate persons as circumstances warrant保证. A secretary is expected to arrange business itineraries旅游活动日程and coordinate协调 the executive’s travel requirements.
Exercises: Ⅰ. Mark the following statements with T (true) or F (False) according to the passage. 1. A secretary has to fulfill only one major duty. F 2. A secretary should be good at doing office work. T 3. A secretary should be helpful to and thoughtful of the visitors and clients. T
As a secretary he or she may have a lot of duties to fulfill履行. Generally speaking, a secretary has to do the following major jobsieve the executive of a various administrative details缓解 各种行政执行的细节. Second, a secretary is required to coordinate and maintain effective office procedures and efficient work flow协调和维持有效的办公程序和高效的工作 流程. Third, a secretary must be able to implement policies and procedures set by the employer落实政策和程序规定雇 主. Fourth, a secretary should be able to establish and maintain harmonious working relationships with superiors, co-workers, subordinates, customers or clients, and suppliers.建立和维护和谐的工作关系与上司,同事,下属,顾客 或客户、供应商
In summary, the secretarial position can be described as “the boss’ confidant, office manager, supply and equipment purchasing manager, ‘jack of all trades’, and ‘master of office mysteries”. He or she may have to retain保持a great deal of information without speaking of it to anyone. Because a secretary is often made aware of highly sensitive company information, he or she must be trustworthy and able to keep a “secret”.
What should a secretary do with different documents?
A secretary is expected to research and abstract摘要information and supporting data in preparation for meetings, work projects and reports. He or she must be able to correlate关联and edit编辑materials submitted递交by others in draft format起草格式. Also, a secretary should have the ability to manage the office work well. He or she should be good at maintaining filing and record management systems and other office flow procedures.
What should a secretary do with different documents?
A secretary should be able to take shorthand速记or longhand普通书写 notes and transcribe抄写from it or transcribe from machine direction. He or she should also be able to type material from longhand or rough copy. In addition, a secretary is expected to sort分类 , read, and annotate注释incoming mail and documents and then attach appropriate files to facilitate帮助necessary action. He or she should be able to compose排版correspondence通信 and reports for the executive’s signature签名as well as prepare communication outlines by the executive in oral or written directions.
What recommendations can a secretary make?
Another duty of a secretary is to make arrangements of the executive and coordinate conferences and meetings. A secretary may serve as the recorder of minutes with responsibility of transcription and distribution转录和分布to participants. He or she may supervise监督or hire other employees, select or make recommendations for purchase购买of supplies and equipment as well as maintain budget and expense account records, financial records, and confidential files机密文件.
What should a secretary do when the executive is away?
Next, a secretary is expected to take action authorized批准during the executive’s absence and use initiative主动权and judgment to see that matters requiring attention are referred to a delegated授权authority or handled in a manner so as to以便 minimize the effect of the employer’s absence.
Finally, a secretary may be required to maintain an up-to-date procedures manual for the specific duties handled on the job. He or she should perform other duties as assigned or as necessity dictates. In addition to the duties mentioned above, a secretary should possess the following skills. He or she should have a good command of office skills and be proficient熟练的in office software such as Microsoft Outlook个人邮件及资讯管理软件, Microsoft Word, Excel and etc. ever-evolving software applications require that secretaries be efficient, skillful and open to change. Effective business writing skills are essential for assistants who use e-mail throughout their workday.
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