《餐饮服务英语一》课件

It encompasses both written and spoken English, including menu, correspondence, and in person communication with customers
English is the international language of catering and hospitality, making it essential for professionals in the industry to have expertise in English to communicate with customers from different parts of the world
Would you like to split the check? (Do you want to bill separately?)
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English situational dialogue on catering services
Hale Waihona Puke Collecting payment from the customer
Waiter/Waitress
A place where customers can wash their hands and use the toilet
Restroom
A person responsible for taking payment from customers
Cashier
Reservation
Handling any complaints or issues that may arise
Offering a receipt or invoice to the customer for their payment
Saying Goodbye to the customer and thanking them for their patent
Chinese catering culture emphasizes the use of fresh ingredients and traditional cooking methods, while Western catering culture emphasizes the use of processed foods and modern cooking techniques
Takeout
Delivery
Buffet
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To make a booking for a table in a restaurant
To buy food to eat outside the restaurant
To have food delivered to your home or office
Extravagance
Western cuisine of features rich, recent, and visually appealing presentations, emphasizing the aesthetic value of food
Convention
Western culinary culture emphasizes conventions, with a focus on fast, easy to prepare, and conserved food options
PPT courseware for Catering Service English 1
contents
目录
Introduction to Catering Services in EnglishBasic vocabulary for catering services in EnglishCommon Sentence Patterns in Catering Service English
Detailed description
Order service is one of the most common scenarios in catering services, so mastering relevant English expressions is crucial. Here are several commonly used sentence structures for ordering services
It was a pleasure to have you as our guests, we hope to see you again soon (You are our guest, and we feel very honored. We hope to see you again soon.)
I'm looking for a restaurant that serves good Italian food (I am looking for a restaurant with delicious Italian cuisine.)
What is the dress code for this restaurant? (What are the dress code requirements for this restaurant?)
contents
目录
English situational dialogue on catering servicesCultural knowledge of English in catering services
01
Introduction to Catering Services in English
In addition to basic communication skills, knowledge of category specific vocabulary and phrases is crucial for improving exceptional service and understanding customer needs
Could you recommend a good wine to pair with my meal? (Can you recommend a wine that goes with my dish?)
Could you please tell me what the specialties are today? (Please tell me what is today's specialty dish?)
Do you have a table available for two nights? (Do you still have a seat for two people tonight?)
How much is the cover charge for the bar? (What is the admission fee for the bar?)
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Summary
Master the basic sentence patterns of restaurant consultation
Detailed description
Mastering appropriate English expressions can make communication smoother when searching for or inquiring about restaurant information. Here are some commonly used restaurant consultation sentence structures
A style of dining where food is preserved in a self-service style
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Common Sentence Patterns in Catering Service English
Summary
Master the basic sentence patterns of ordering services
01
I would like to order a steak, medium ore, please (I would like to order a steak, medium rare.)
Do you have any vegetable options? Do you have a vegetarian option
Checkout and graduation dialogue
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Cultural knowledge of English in catering services
Individualism
Western catering culture emphasizes individual choice and personalization, allowing customers to customize their orders according to their preferences
Master the basic sentence patterns of checkout and gratitude
Summary
Checkout and gratitude are indispensable steps in catering services, and proper expression can leave a good impression on customers. Here are some commonly used checkout and thank-you sentence structures
02
Basic vocabulary for catering services in English
A list of food and drink items available for sale in a restaurant
Menu
A person who serves customers in a restaurant
Catering service English is a specialized form of English used in the catering industry, including restaurants, hotels, banquet halls, and other food service venues It is characterized by terms and phrases specific to the catering industry, as well as communication skills and required for effective service
Practical Application: It is essential to practice speaking and writing Catering Related English in real world settings Role playing scenarios and interacting with native English speakers can be helpful
Detailed description
Can I get the check, please? (Could you please give me the bill of lading?)
Thank you for your service, we enjoyed ourselves very much (Thank you for your service. We had a very pleasant time.)