表达电话咨询的英语情景口语.doc

表达电话咨询的英语情景口语欢迎拨打计算机技术帮助热线

AHello, thanks for calling 123 Tech Help, I m Todd. How can I help you?

你好，欢迎拨打123技术帮助，你需要什么帮助?

BHello? Can you help me? My computer! Oh man...

你好，你能帮帮我吗?我的计算机，天哪!

AIt s okay sir, calm down. What happened?

没事的先生，平静下。怎么了?

BI turned on my laptop and it broke! I mean, the monitor went black!

我打开笔记本电脑，但是它坏了，我的意思是，显示器黑了。

AOk, sir, it sounds like you might have a virus.

好的，先生，看起来你中毒了。

BI don t feel sick,...let me check... Nope! No fever, I m fine.

我没感到有病，我检查下。没有，没发烧，我身体很好。

ANo, your computer might have a virus, I mean, it has a bad program on it. Maybe that s why it crashed. I recommend that you run an antivirus program in order to safely remove any unwanted spyware or Trojans.

不是，我是说你的计算机中毒了。有程序损坏了。也许这就是它崩溃的原因。我推荐你运行下反病毒软件，来安全地清楚不想要的间谍软件或木马。

BPhew!. . . Wait a minute, CRASH??!! Spyware? Trojans! What? where? when?!

唷!等下，崩溃?? 间谍软件?木马?那是什么?在哪儿?在什么地方?

需要撤消我的电话Disconnect my phone

AHello. I need to disconnect my phone, please.

你好，我需要撤消我的电话。

BAll right. Where do you live, sir?

好，您住在哪儿，先生?

AAt 345 Lincoln Avenue. Oklahoma City.

俄克拉荷马市林肯大街345号。

BVery well. Why do you want to disconnect your phone, sir?

好的。为什么要撤消电话呢，先生?

AI m moving to a new home.

我要搬新家了。

BO.K. May I have your name please?

好的。你的姓名?

AJohn Smith.

约翰史密斯。

BThank you. Mr. Smith. What s your telephone number?

谢谢你，史密斯先生。您的电话号码是多少?

A555-7658

555-7658。

BThank you. Where should I send your final phone bill?

谢谢。您最后的电话费单据我应该寄往什么地方呢?

A623 West Side Drive. New York, New York.

纽约曼哈顿西区大道623号

BThank you, Mr. Smith. Your phone will be disconnected after this phone call. Have a nice day.

谢谢，史密斯先生。在您打完这个电话之后你的话机将停机，祝您愉快。

AThank you, you too.

也很谢谢你。

请帮我找一下雪莉Could I speak to

AHello!

喂!

BHello!Could I speak to Sheirly Lim please?

喂，请找谢若利姆?

ASure,just a second.Who s calling?

好，等一下，哪里找?

BThis is Sue from work.

我是苏，公司同事。

AOk,sue,I will just go in get her.

好，苏，我去叫他。

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