最新版接待及礼仪英语.pdf
接待礼仪英语口语示例
接待礼仪英语口语示例Receptionist: 早上/下午/晚上好，欢迎来到【公司/酒店/机构名称】，我可以为您提供什么帮助呢？Guest: Good morning/afternoon/evening, I have a reservation under the name of [Guest's name].Guest: 早上/下午/晚上好，我有一个预订，预订人是【客人的姓名】。
Receptionist: Thank you for providing the information. May I please have your ID/passport for verification?Guest: Sure, here it is.Guest: 当然，给您。
Receptionist: Thank you. I have found your reservation. Could you please fill out this registration form?Receptionist: 谢谢。
我已经找到了您的预订。
能请您填写这张登记表吗？Guest: Of course, here you go.Guest: 当然，请您。
Receptionist: Thank you. Here is your room key. The elevators are located just over there, and your room is on the [floor number].Receptionist: 谢谢。
这是您的房间钥匙。
电梯就在那边，您的房间在【楼层号】。
Guest: Thank you very much.Guest: 非常感谢。
Guest: I will, thank you.Guest: 我会的，谢谢。
Receptionist: Good morning/afternoon/evening, how may Iassist you today?Receptionist: 早上/下午/晚上好，我可以为您提供什么帮助呢？Guest: Good morning/afternoon/evening, I am here for a meeting with [Name of the person/department].Guest: 早上/下午/晚上好，我是来和【人名/部门名称】开会的。
英文版商务接待礼仪课件
目录
Overview of Business Reception EtiquetteBusiness reception processKey points of business reception etiquetteCultural Differences in Business Reception
Etiquette details are in place
from dress, reception language to preparation of reception items, all demonstrate professionalism and meticulousness.
Use political language and avoid colonialism or professionalism
Use appropriate body language, such as maintaining a significant distance, appropriate post, and formal expressions
Hospitality
Maintaining a professional decade, dressing appropriately, and using polite language are key
Professionalism
Being functional and effective in all business receipts is critical
Casual attention is acceptable for some less formal business settings, but should still be present and necessary
【最新推荐】商务活动礼仪接待英语大全-word范文模板 (9页)
本文部分内容来自网络整理，本司不为其真实性负责，如有异议或侵权请及时联系，本司将立即删除！== 本文为word格式，下载后可方便编辑和修改！ ==商务活动礼仪接待英语大全1 I've come to make sure that your stay in Beijing is a pleasant one.我特地为你们安排使你们在北京的逗留愉快。
2 You're going out of your way for us, I believe.我相信这是对我们的特殊照顾了。
3 It's just the matter of the schedule, that is, if it is convenient for you right now.如果你们感到方便的话，我想现在讨论一下日程安排的问题。
4 I think we can draw up a tentative plan now.我认为现在可以先草拟一具临时方案。
5 If he wants to make any changes, minor alternations can be made then.如果他有什么意见的话，我们还可以对计划稍加修改。
6 Is there any way of ensuring we'll have enough time for our talks?我们是否能保证有充足的时间来谈判?7 So our evenings will be quite full then?那么我们的活动在晚上也安排满了吗?8 We'll leave some evenings free, that is, if it is all rightwith you.如果你们愿意的话，我们想留几个晚上供你们自由支配。
9 We'd have to compare notes on what we've discussed during the day.我们想用点时间来研究讨论一下白天谈判的情况。
外事接待礼仪英语
外事接待礼仪英语日程安排 schedule预订 reserve根据??的要求 upon??request专程造访 e all the way精心安排 a thoughtful arrangement排忧解难 help out机场大楼 terminal building候机大厅 waiting hall起飞时间 departure/take-off time抵达时间 arrival time海关 the Customs往返票 round-trip ticket入境/出境/旅游签证 entry/exit/tourist visa免税商店 duty-free shop豪华套房 luxury suite单/双人房 single/double room1. You must be our long-expected guest,……2. Excuse me, I haven't had the honor of knowing you.3. I'm glad to have the honor of introducing……4. Small world, isn't it?5. Thank you for ing all the way to our pany.6. I hop you'll enjoy your stay here.7. host a receptipn banquet in your honor ___ general secretary总工程师 chief engineer总会计师 chief aountant总经理 general manager总代理 general agent总教练 head coach高级记者 senior reporter高级讲师 senior lecturer首席执行官 chief cxecutive officer(CEO) 首席顾问 chief advisor首席检察官 chief inspector参谋长 chief of staff护士长 head nurse秘书长 secretary-general副总统 vice president副主席 vice chairman副总理 vice minister副秘书长 deputy secretary-general 副书记 deputy secretary副市长 deputy mayor副教授 associate professor副研究员 associate research fellow 副审判长 associate judge副主任医师 associate doctor助理教授 assistant professor助理研究员 assistant research fellow 助理工程师 assistant engineer代理市长 acting mayor代理总理 acting premier代理主任 acting director常务理事 managing director常务副校长 managing vice president执行秘书 executive secretary 执行主席 executive chairman 办公室主任 office manager车间主任 workshop manager客座教授 visiting professor 村长 village head税务员 tax collector股票交易员 stock dealer劳动模范 model worker优秀员工 ortstanding employee 标兵 pacemaker三好学生 "triple-A" outstanding student; outstanding 模板,内容仅供参考。
【最新文档】接待礼仪英语对话-范文word版 (3页)
本文部分内容来自网络整理，本司不为其真实性负责，如有异议或侵权请及时联系，本司将立即删除！== 本文为word格式，下载后可方便编辑和修改！ ==接待礼仪英语对话有外宾来访时,首先应该了解对方的车次,航班,安排以及客人身份。
以下是小编为大家整理分享的接待礼仪英语对话，欢迎阅读参考。
接待礼仪英语对话A: Hello, are you Mr. Black?B: Yes, I am.A: Hello, I’m the Export sales of Nanning Native products company, my name is Amy, I'm glad to see you, Welcome to Nanning, How ‘s your plane journey ? B: Thank you, I feel tired because of thesix-hours flights.A: Oh, yes, our company have already booked a room for you , We could arrive at the hotel 10 minutes later.B: OK.(10 minutes to the Galaxy Hotel)A: Mr. Black, your room is number 35112 on the 8th floor, this is the key to the room, I will send you to go, you could take a Shower first, then l prepare dinner for you , OK?B: Well, thank you.A: I ‘ll pick you up to eat breakfast at 8:30 tomorrow morning, then I ‘ll take you to visit our company.B: OK.A: see you tomorrow.B: see you .(The next morning)A: Good morning, Mr. Black.B: Good morning, Amy.A: Mr. Black, Do you like sandwich ?B: ah.A: Ok , Shall we go to the restaurant to eat breakfast first, Then go to visit the company together .B: Ok.(30 minutes later, came to the company at the gate)A: This is our company, our company was founded in 1998, Mainlyin sales SoutheastAsia souvenirs; We have 282 staffs in total ; Our products are not only sold in Nanning, also sell in Nationwide through e-commerce sales channels.B: Oh, your company's product sales channels are Very complete, As we know , your company is one of the largest souvenir sales company in China, so we want to cooperate with your company.A: Well, thank you.A: Mr. Black, Or I take you to visit the the Nanning ASEAN Expo Convention Center now ?B: okay, this is my first time to Nanning, I’m going to visit the Nanning ASEAN Expo Convention Center with this opportunity .(They both went to the Convention and Exhibition Center)A: Nanning is the Green Cit y of China, It’s the capital of Guangxi, where the ASEAN Expo was held every year in there ; And many Southeast Asian countries and various industry companies will exhibit at Nanning ,It’s a tremendous business opportunities for Nanning.B: Yes, In recent years, Nanning is developing rapidly,especially rely on ASEAN Expo, Nanning have a lot of business opportunities, It’s can drive the economic development of Guangxi。
办公室常用接待英语
询问访客身份：May I have your name, please? 请问您贵姓？ What company are you from? 您是哪个公司的？ Could you tell me what company you are representing? 能告诉我您代表什么公司吗？ 如果碰到了老朋友可以说：What brings you here? 是什么风把你吹来了？ 询问是否预约，来访目的？Do you have an appointment? 约好了吗？ Would you give me your business card? 请给我您的名片好吗？ And can I ask what you wish to see him about? 我能问一下您要见他有何事吗？ 让客人稍候片刻：I'll see if he is available. 请让我看看上司是否方便。
Would you please have a seat and wait for a few moments. 请您坐下稍等片刻。
给客人倒茶，礼貌待客：Would you like coffee or tea? How do you like your coffee? 你要咖啡还是茶？要什么样的咖啡？(是否加奶或糖) 带客人去见经理：Please have a seat, Mr. Jones and Mr. Smith will see you in few minutes. 请坐，琼斯先生和史密斯先生几分钟后就到。
Mr. Chen is expecting you. I'll tell him that you're here. 陈先生正在等你。
我去告诉他你已到。
Would you come this way, please? 请随我这边来。
婉言拒绝客人来访：Mr. Chen is occupied at the moment and wants to know if your business is urgent. 陈先生正忙着，请问您的事情很紧急吗？ He may want to get in touch with you in the future. Would you leave your card? 他想以后再和你联系。
【管理资料】英文版-商务接待礼仪汇编
name
the place of work
position
How to receive the unexepected guest
Then, you should understand the intention of the guests, and say:Wait a minute ,please!I will go to see whether general manager in the office .
Some sentences about the reception etiquettes
Providing Service
1. Would you like me to help you with your baggage? 2. You can use internet in Business Center. 3. How many papers do you want to copy? 4. Where would you like to fax this paper? 5. Please sign your name here. 6. Please fill out the Registration Form first. 7. Half one RMB will be charged for copying one paper. 8. The telephone number is 8284-8622 and fax number is 8284-8625. 9.You can take a taxi to your hotel.
Some sentences about the reception etiquettes
Guide Directions
商务接待礼仪英语
商务接待礼仪英语English: Business etiquette plays a crucial role in successfully conducting business meetings and negotiations. The way we receive and entertain guests says a lot about our professionalism and respect for others. When it comes to business reception, it is important to make a good first impression. This starts with being punctual and well-prepared. Arriving before your guests allows you to welcome them warmly and make them feel valued. Dressing appropriately for the occasion is also essential. The way you dress reflects your professionalism and sets the tone for the meeting. It is essential to greet your guests with a smile and a firm handshake. This not only shows your enthusiasm but also helps in building a positive rapport. During the reception, it is important to pay attention to every detail. Offering refreshments and providing a comfortable environment are essential factors in making your guests feel comfortable and at ease. It is important to listen attentively to your guests and show genuine interest in their opinions and ideas. This helps in building trust and fostering good communication. It is also polite to introduce your guests to others present and address them by their proper titles. Being well-prepared is crucial as itdemonstrates your commitment to the meeting. It is also importantto use appropriate language and avoid using jargon or technical terms that might be confusing for your guests. Lastly, it is essentialto express your gratitude and appreciation for the time and effort your guests have invested. This can be done by sending a thank-you note or follow-up email, expressing your pleasure in meeting them and discussing the matters at hand. Business reception etiquette is not only about following a set of rules but also about making your guests feel valued and respected. By paying attention to details and showing genuine interest, you can establish strong relationships and contribute to the success of your business.中文翻译: 商务礼仪在成功地进行商务会议和谈判方面起到至关重要的作用。
英文作文入园接待礼仪
英文作文入园接待礼仪1. Welcome to our nursery! We are so excited to have you and your child join our community. 。
2. As you enter the nursery, you will be greeted by our friendly staff who will help you with the registration process. 。
3. Once you have completed the necessary paperwork, we will give you a tour of the nursery and introduce you to the different classrooms and facilities. 。
4. Our goal is to make this transition as smooth as possible for you and your child, so please feel free to ask any questions or share any concerns you may have. 。
5. We understand that leaving your child in someone else's care can be a difficult decision, but we want to assure you that we will provide a safe and nurturing environment for your child. 。
6. We encourage you to stay for a little while to observe how your child interacts with the other children and teachers. 。
接待礼仪接待常用英语.docx
理事长办公室独家机密翻版必究(一)接待礼仪、常用英语1)有外宾来访时，首先应该了解对方的车次，航班，安排以及客人身份。
2)我们作为主人，去接外宾时，应提前到达机场或车站等待，绝不能让客人久等。
因为客人来时，看到有人迎接，心里必定高兴，反之，则会留下心中阴影，事后无论怎样解释，都难以抹去这种失职和不守信誉的印象。
3)车抵达时，迎上前开门，莫慌，面带微笑，等领导先说话，然后再进行自我介绍，同时记得要先对客人说“一路辛苦了”之类的话。
4)接待方应提前准备好外宾的住宿以及行程，并打印一些资料给外宾，如地图，景点。
5)一般情况下，我们会负责讲解校园，所以要对校园有熟悉的了解（包括中英文），这样才能做好接待工作。
下面有系列资料。
接待时注意事项：1)送名片时，双手敬上。
接名片后，真看或假装看一会。
2)当客人闲置时，提供水或饮料。
3)在走廊走法：在客人二三步之前，让客人走内侧，为了安全。
4)上楼梯，客人前，接待后。
下楼梯，接待前，客人后，为了安全。
5)坐电梯，接待先进，客人先出。
6)研究一下茶道7)交谈距离：别太近，尤其是和美国人。
1米左右，不要面对面，30度角。
想坐他们旁边，要先问问“MayI sit here?”8)握手：男女之间，女人先伸手；长幼之间，长者先伸手；上下级之间，上级先伸手；宾主之间，主任先伸手。
对于爱出汗的人，最好随身带纸巾，握手前先擦擦，因为谁也不想握一个粘糊糊的手。
9)美国人喜欢直呼其名，不用加先生，夫人之类的。
10)与美国人交谈，莫问私事。
由于文化原因，有些问题是他们所忌讳的。
不要问年龄，婚姻，收入，信仰等，也不要问；“你这个衣服多少钱呀？”，这样会遭人厌恶。
11)对美国人多说“Please”“Thank you”“Sorry”“Can I help you”这样的话，因为这些在美国很普遍，随处可闻。
咳嗽或打喷嚏，就要说“Sorry”。
12)陪车时，客人坐在后排右侧，主人坐在后排左侧，翻译坐在前排。
礼仪接待英语范文
礼仪接待英语范文开幕/闭幕式 opening/closing ceremony开幕词 opening speech/address致开幕词 make an opening speech友好访问 goodwill visit阁下 Your/His/Her Honor/Excellency贵宾 distinguished guest尊敬的市长先生 Respected Mr.Mayor远道而来/大洋此岸的朋友 friends ing from a distant land/the other side of the Pacific 东道国 host country 宣布??开幕 declare??open值此之际 on the oasion of借此时机 take this opportunity to以??名义 in the name of本着??精神 in the spirit of代表 on the behalf of由衷的谢意 heartfelt thanks友好款待 gracious hospitality正式邀请 officioa invitation回忆过去 look back on展望未来 look ahead/look into the future最后 in closing圆满成功 a plete suess提议祝酒 propose a toast亚太地区 Asian-Pacific region建交 establishment of diplomatic relations between互访 exchange of visit外交政策 foreign policy一贯奉行 in persistent pursuit of平等互利 equality and mutual benefit双边关系 bilateral relations持久和平 lasting peace贸易额 trade volume商业界 business munity跨国公司 transnational corporation经济强国/经济大国/经济列强(视详细情况翻译)economic power1.我愿借此时机，代表我们代表团的全体成员，对我们东道主的诚挚邀请，表示真诚的谢意。
外事接待及礼仪祝辞常用表达 中英对照
外事接待及礼仪祝辞常用表达中英对照 机场接待、见面及送别用语：国际机场international airport机场大楼terminal building候机大厅waiting hall问讯处information desk/inquiry desk起飞时间departure time /take-off time抵达时间arrival time登机卡boarding ticket /boarding pass安全检查security check海关the Customs海关工作人员customs officer通过海关检查to go through the customs海关规定customs requirements海关条例customs regu1ations海关手续与准则customs procedures and norms办理海关例行手续to go through customs formalities报关/通关to make a customs declaration海关行李申报表baggage/luggage declaration form外币申报表foreign currency declaration form应纳关税物品dutiable goods /dutiable articles往返票round-trip ticket /return ticket入境签证entry visa出境签证exit visa过境签证transit visa过境旅客transit passenger入境手续entry formalities简化手续to simplify procedures一次性签证single entry visa多次入境签证multiple-entry visa再入境签证re-entry visa旅游签证tourist visa护照passport外交护照diplomatic passport公务护照service passport出示护照to show one's passport免税商店duty-free shop免税物品duty-free goods/duty-free articles免税单duty-free slips行李提取处baggage claim /luggage claim手提行李hand luggage出租车候车处taxi stand /taxi rank随身携带行李carry-on baggage行李标签牌baggage tag /luggage tag行李寄存处baggage depositary /luggage depositary行李手推车baggage handcart /luggage pushcart健康证书health certificate种症证书vaccination certificate预防接种证书inoculation certificate自我介绍to introduce myself久仰大名I've long been looking forward to meeting you. /I have long heard of you. 久违了！I haven't seen you for ages!/It's been such a long time since we met last.我还没有请教您的尊姓大名呢？I haven't had the honor of knowing you.很高兴与你结识。
《国际接待与应用英语》课件——Concierge Service 礼宾服务
05
Learning Guide List
Skills & Supplement Knowledge
10
Evaluation
Ideological and Political Element
01 Learning
Objectives
01
Learning Objectives
Knowledge Objectives:
concierge service.
01
Learning Objectives
Competence Objectives: • Foster student’s ability of airport pick-up service. • Foster student’s ability of assisting guest while check-in
ticket, storing guest’s luggage, arranging transportation, and so forth.
02
Position Description
Concierge The Concierge offers comprehensive services-on-demand for Hotels and their guests. Most of us are familiar with the services of a concierge at fine hotels. They are the inexhaustible resource for everything you could possibly need to know about the town you're visiting. Knowing the best places to dine, the best seating in each theater production and the best attractions available, up-front theater tickets as well as popular concert tickets can be purchased without exorbitant broker fees, getting a reservation at a top restaurant is a piece of cake...etc. Here's just a sampling of the services available to guests: