《跨境电商实用英语》PPT (26)

Thus it can be seen that choosing a good logistics
company is especially important.”
PART 1
Warming-up
B. A buyer complained, “I bought a product online. It is
PART 2
Passage Reading
How to achieve low shipping price, faster distribution, and quick customs clearance is the key for sellers to gain an advantage in the logistics competition. If the seller can communicate
跨境电商系列教材
跨境电商实用英语
Chapter 5
Shipment and Delivery
Unit 4 On-sale Services of CroБайду номын сангаасsborder E-commerce
Learning Goals
After studying this chapter, you are expected to：
unbelievable that the price of the product is lower than the price of UPS. Free shipping products will be the first choice in my future online shopping”.
with the customer about the delivery method, delivery time, inquiry way for logistics
PART TWO
Passage Reading
PART 2
Passage Reading Shipment and Delivery
For Cross-border E-commerce business, the competitive advantage of a company depends primarily on user-centered customer value. User experience is not only reflected in the quality of products provided by Cross-border E-commerce companies, but also reflected in the offline services, especially the product delivery and distribution services throughout the process. It shows that Cross-border E-commerce must rely on the combination of logistics, business flow and information flow to get better development. The key to the quality of logistics service is reflected in the capacity of logistics operation, and has the driving effect to the customer value. The logistics information is the lifeblood of ecommerce logistics operation, affecting the entire logistics system, providing favorable conditions to the customer value. The logistics service of Cross-border E-commerce requires faster distribution, shorter delivery time, broader coverage, more accurate and efficient logistics information.
A. A seller said, “I sold a lot of goods out before Christmas. The sudden increase of parcels prevented the post office from having enough time to deal with. At that time the customer was anxiously waiting for the goods. Finally, three of the customers gave a negative comment to me.
PART ONE
Warming-up
PART 1
Warming-up
Work in group. Look at what the following people say or do and express your own opinions with your group members. Try to relate to your personal experience.
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Acquire basic knowledge about different cross-border logistics methods Use appropriate expressions and communicative skills to reply to customer’s inquiry about logistics and costs Know how to visit the tracking web and get the latest logistic information