南通大学国际商务谈判判断期末考试
谈判学期末考试题及答案
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谈判学期末考试题及答案一、单项选择题(每题2分,共20分)1. 谈判的最终目标是()。
A. 达成协议B. 赢得对方C. 获得最大利益D. 建立长期合作关系答案:A2. 在谈判中,以下哪项不是有效的沟通技巧?()A. 倾听B. 重复对方的话C. 打断对方D. 提问答案:C3. 谈判中的BATNA指的是()。
A. 最佳替代方案B. 最差替代方案C. 最佳谈判协议D. 最差谈判协议答案:A4. 以下哪项不是谈判中常见的策略?()A. 红脸白脸B. 让步C. 威胁D. 沉默答案:D5. 在谈判中,以下哪项不是有效的开场策略?()A. 建立信任B. 明确目标C. 立即提出最终报价D. 展示专业知识答案:C6. 以下哪项不是有效的谈判结束技巧?()A. 总结协议要点B. 确认双方满意C. 立即离开D. 感谢对方答案:C7. 在谈判中,以下哪项不是有效的压力策略?()A. 制造紧迫感B. 威胁退出C. 保持冷静D. 利用信息不对称答案:C8. 以下哪项不是有效的谈判准备步骤?()A. 研究对方B. 确定自己的需求和目标C. 制定替代方案D. 立即接受对方的第一次报价答案:D9. 在谈判中,以下哪项不是有效的让步策略?()A. 逐步让步B. 无条件让步C. 交换让步D. 有条件让步答案:B10. 以下哪项不是有效的谈判技巧?()A. 保持灵活性B. 避免冲突C. 坚持己见D. 寻求共赢答案:C二、多项选择题(每题3分,共15分)11. 以下哪些因素会影响谈判的结果?()A. 双方的实力对比B. 双方的需求和目标C. 谈判的环境和氛围D. 谈判的时间限制答案:ABCD12. 在谈判中,以下哪些行为可能破坏双方的关系?()A. 人身攻击B. 威胁对方C. 隐瞒信息D. 寻求共赢答案:ABC13. 以下哪些是有效的谈判策略?()A. 利用权力B. 建立信任C. 制造信息不对称D. 寻求共同利益答案:BD14. 在谈判中,以下哪些是有效的沟通技巧?()A. 倾听B. 重复对方的话C. 打断对方D. 提问答案:ABD15. 以下哪些是有效的谈判结束技巧?()A. 总结协议要点B. 确认双方满意C. 立即离开D. 感谢对方答案:ABD三、判断题(每题2分,共10分)16. 谈判中,强势的态度总是能够带来更好的结果。
(完整word版)《国际商务谈判》2018-2019学年上学期期末考试B卷
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(完整word版)《国际商务谈判》2018-2019学年上学期期末考试B卷2018-2019学年度第二学期期中考试《国际商务法律法规》试题B卷考试形式:开卷一、单项选择题(本大题共20小题,每小题1分,共20分)1.对谈判进行评价的主要指标是( )A.信誉B.经济利益C.拥有信息D.稳定的交易关系2.在国际商务谈判中,千万不能赠送酒类礼品的国家是( )A.美国B.英国C.法国D.阿拉伯3.以下风险中,不属于非人员风险的是( )A.沟通风险B.市场风险C.合同风险D.自然风险4.一般商品的交易谈判只需( )A.2~3人B.2~4人C.3~4人D.3~5人5.符合商务谈判让步原则的做法是( )A.作同等让步B.让步幅度要大C.让步节奏要快D.在重要问题上不要轻易让步6.如果是1个小时的谈判,精力旺盛的阶段只是最初的( )A.2分钟—3分钟B.3分钟一5分钟C.5分钟一8分钟D.8分钟一10分钟7.德国商人在谈判中往往习惯于( )A.拖拖拉拉B.速战速决C.先礼后兵D.以势压人8.不属于合同风险的是( )A.支付风险B.交货风险C.技术风险D.质量数量风险9.在国际商务谈判中,首先提出含有较大虚头的开价,然后再讨价还价,直至达成交易的是( )A.西欧式报价B.东欧式报价C.北欧式报价D.日本式报价10.“贵方某某先生的问题提得很好,我曾经在某一份资料上看过有这一问题的记载,就记忆所及,大概是……”这种答复谈判对手的技巧可称为( )A.避正答偏B.推卸责任C.以问代答D.答非所问11.十分回避“厕所”这个词,一般都使用其他暗示的方法。
具有上述禁忌的国家是( )A.法国B.美国C.英国D.中国12.在商务谈判中,不属于主谈人的职责是( )A.掌握谈判进程B.监督谈判程序C.汇报谈判工作D.阐明参加谈判的意愿和条件13.以下各项中,不属于影响国际商务谈判的财政金融状况因素的是( )A.外债状况B.支付信誉C.利率高低D.外汇储备14.商务谈判中的“问”一般不包含( )A.何时发问B.怎样发问C.问什么问题D.问多少问题15.在商务谈判中,两臂交叉于胸前,一般表示( )A.紧张B.不耐烦C.充满信心D.保守或防卫16.必须选择全能型谈判人员的谈判类型是( )A.双边谈判B.多边谈判C.个体谈判D.集体谈判17.若我方在谈判中实力较弱,可选择的风险防范方法是( )A.平衡法B.对等易货贸易法C.硬货币计价法D.汇率风险分摊条款18.以下各国中,属于大陆法系的是( )A.法国B.德国C.英国D.瑞士19.“您第一次发现商品含有瑕疵是在什么时候?”这种商务谈判的发问类型属于( )A.封闭式发问B.澄清式发问C.借助式发问D.探索式发问20.从对手需要没有得到应有满足这个角度讲,何种谈判属于没有真正胜利者的谈判()A.让步型谈判 B.原则型谈判C.价值型谈判 D.立场型谈判二、多项选择题(本大题共5小题,每小题2分,共10分)21.沉默的谈判对手的心理特征是( )A.非常固执B.不自信C.想逃避D.行为表情不一致E.给人感觉不热情22.谈判中,进行报价解释时必须遵循的原则有( )A.不问不答B.吞吞吐吐C.有问必答D.能言不书E.避实就虚23.国际商务谈判中,俄罗斯商人忌讳( )A.黄色的礼品和手套B.用左手握手和传递东西C.“4”这个数字D.问女人的年龄E.在公共场所伸懒腰24.依据谈判信息活动范围的不同,可将信息分为( )A.政治性信息B.经济性信息C.科技性信息D.公开性信息E.社会性信息25.谈判中说服顽固者的方法有( )A.等待法B.迂回法C.主动法D.沉默法E.下台阶法三、名词解释题(本大题共4小题,每小题3分,共12分)26.西欧式报价27.可接受目标28.技术风险29.商务谈判策略四、简答题(本大题共4小题,每小题6分,共24分)30.国际商务谈判与一般贸易谈判的共性体现在哪些方面?31.谈判人员应具备的能力和心理素质?32.简述影响国际商务谈判的法律制度因素。
商务谈判期末考试答案
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商务谈判期末考试答案商务谈判期末考试答案期末考试来临,许多人都想要知道商务谈判的考试答案是什么。
以下是店铺收集的考试答案,仅供大家阅读参考!一、填空题(每空1分,共10分)1.探询的做法有很多,总括起来有两种:直接探询和间接探询。
2.从逻辑上看,再谈判的基础有两个:一个是磋商,另一个是小结。
3.适合谈判的人才其选择的标准有三条:思想水平工作作风业务水平。
4.商业法律用语系专门处理商业与法律事务的用语,它的特征主要有:通用性刻板性严谨性二、单项选择题(每小题2分,共10分)1.谈判的当事人包括:( A)A.台上和台下人员 B.业务员和老板 C.委托人和受托人 D.股东与经理2.主座谈判的特征为:( C )A.共同语言、对抗性小、谈判广而深B.姿态超然、态度积极、权限意识强C.谈判底气足、以礼压人、内外结合、精神轻松D.语言过关、客住易位、易坐冷板凳、反应灵活3.针对谈判对象的不同,主持中可运用的调节点有:(B )A.投入人员、用语、态度、时间B.投入人员、用语、态度C.用语、态度、时间D.态度、时间4.无论是商务谈判,还是技术谈判,出现僵局时,首当其冲的应该是:( C )A.项目负责人B.技术主谈人C.商务主谈人D.领导5.商务谈判的构成要素有:( D )A.谈判标的、谈判当事人、谈判氛围B.谈判当事人、谈判氛围C.谈判背景、谈判氛围D.谈判标的、谈判当事人、谈判背景三、名词解释题(每小题4分,共20分)1.台下谈判人:主要指负责该项谈判业务的主管企业、公司或部门的领导,以及谈判组中不上谈判桌、但为台上人员准备资料的人员。
2.直接探询:系指交易人以自己的名义亲自向不同地区或同一地区多个可能的交易伙伴发出探询的函电,组织人员直接交流或互访等活动。
3.商务谈判道德观:是调整从事商事活动的人们的相互关系的行为规范,为谈判手的行为提供标准和方向。
4.蘑菇战:以耐心、耐性和韧性拖垮对手的谈判意志,从而达到己方预期谈判目标的方法。
国际商务谈判期末简答题
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国际商务谈判期末简答题1、谈判的特点及构成要素。
特点:(1)谈判主体是相互独立的利益主体(2)谈判的目的是经济利益(3)谈判的中心议题是价格要素:(1)谈判主体(2)谈判议题(3)谈判背景2、提问的功能。
(1)引起他人的注意(2)取得情报(3)说明自己的感受,把消息传出给对方(4)让对方好好的去思考(5)归纳成结论3、谈判策略的作用。
(1)创造良好的开端(2)掌握前进的方向(3)控制谈判的进程(4)促进双方合作(5)保证理想的结局4、开局策略的基本要求。
(1)遵循开局的原则(2)探测对方情况,了解对方虚实(3)引起谈判对方的注意与兴趣(4)正确估计自己的能力(5)讲究“破冰”技巧(6)掌握谈判主动权5.谈判信息的作用有哪些?首先,谈判信息是制定谈判战略的依据;其次,谈判信息是控制谈判过程的手段;最后,谈判信息是谈判双方相互沟通的中介;6.与谈判有关的环境因素有哪几类?政治状况;宗教信仰;法律制度;商业习惯;社会习俗;财政金融状况;基础设施与后勤供应状况;气候状况;7.谈判准备工作的内容包括哪些?(1)对谈判环境因素的分析;(2)信息的收集;(3)目标和对象的选择;(4)谈判方案的制定;(5)模拟谈判;8.谈判中说服的技巧有哪些?(一)说服技巧的环节;(1)建立良好的人际关系,取得他人的信任;(2)分析你的意见可能导致的影响;(3)简化对方接受说服的程序;(二)说服技巧的要点:(1)站在他人的角度设身处地谈问题,不要只说自己的理由;(2)消除对方的戒心,创造良好的氛围。
9.简述商务谈判的价值评价标准。
商务谈判的价值评价标准有三方面:(1)、谈判的收益。
谈判收益是指谈判目标的实现程度。
具体来讲,在一个谈判中,谈判目标的实现程度是通过三个层次来体现的。
第一个层次是指具体的财务目标,赚多少利润;第二个层次是指远期的商务目标;第三个层次是指商务关系的维系。
(2分)(2)、谈判的效率高低。
谈判效率就是指谈判的收益与所费成本之间的比率。
商务谈判期末测试题 及参考答案
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商务谈判期末测试题及参考答案(满分100分)姓名 班级 学号专业 分数一、选择题(1*15=15分)1、下列对商务谈判认识最优选项是( )A是两人以上的谈话 B 是解决难题的一种方式C是一种交际手段 D就一种沟通方式2、人们因为吃亏而产生不公平感时,其消除的办法是( )A 扩大自己的所获B 增大对方所获C 减少对方所获D 减少自己贡献3、 “黑箱”“白箱”“灰箱”划分的标准是( )A 外界事物的觉察与控制程度B 未知世界的了解程度C 已知世界的了解程度 D未来世界的了解程度4、 你认为谈判双方是一种什么样的关系( )A 平等合作 B以竞争为主的合作C 高度竞争 D敌对的较量5、 在交易中,比较实用和方便的信息获取方式是( )A 案头调查B 直接调查C 购买调查 D有专门机构提供的付费调查6、 俄罗斯人告诉你,他同时与你和你的竞争对手谈判,并要求你降低价格,你的做法是( )A 同意 B想法挤走竞争对手C 拒绝在价格上让步 D在其他方面做出让步7、 在商务谈判中“人身攻击”不同于“情绪论”主要是由于( )A 超出了道德界限 B利用人们情绪变化来影响谈判结果 C 是对方处于窘境而妥协 D利用对方生理缺陷限制造成己方优势8、 在谈判中遇到棘手的问题你是怎么处理的( )A 采取灵活的变通方法 B给对方施加压力C 坚持立场原则 D向上级汇报9、 你认为冒险型谈判者的心理特征是( )A 寻求挑战,与众不同 B过于看重利益C 追求惊人、辉煌的业绩 D盲目、狂妄10、 润滑策略的本质是( )A加深相互理解 B改进交易关系C保持经常联系 D增进双方友情11、 在异国文化背景的谈判中,谈判双方关系融洽主要取决于( )A 对不同文化和习俗的理解与尊重B 学会并效仿对方的习俗C 持有相同的信仰和宗教D 私人关系的建立12、 疲劳战术适用于哪些谈判者( )A 脾气急躁,性格外向 B性格内向,反应迟钝C 怀疑论者 D富有忍耐力,不易发火13、 如果在谈判中,对方使用了有限权力策略,你的反应是( )A指出他为自己找借口 B相信他说的是真的C认真调查,研究其权利范围 D不管它14、 合同调解与仲裁的特点是( )A调解失效,进行仲裁 B先行仲裁,然后调解C调解是上方矛盾私下解决 D仲裁时通过法律程序解决15、合同双方当事人的签约资格是指( )A签约人是企业的法人代表 B具有法人出具的授权书C具备上述两点 D企业部门的负责人二、填空题(2*10=20分),每空2分。
商务谈判期末试题4套含答案(大学期末复习资料).docx
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商务谈判试卷A (开卷)一、填空(15分,每空1分)1、谈判的基本要素包括:、和谈判背景。
2、按商务谈判所在分,商务谈判分为:、3、商务谈判的程序包括:、和履约阶段。
4、货物买卖谈判的内容分为:、商务部分和5、商务谈判中的僵局产生的原因通常有:6、谈判终结的判断通常考虑三方面:、时机是否成熟0二、判断分析题(30分要求先判断再分析)1、谈判是智慧的较量和利益与行为的协调。
: 2、商务谈判中的标的、品质、包装、数量、付款方式等条款与价格条款没有实质的联: 系。
3、“协议并非都在谈判桌上达成,信息也不一定都从正规渠道获得,往往来自更广泛的社交和交流”是错误的。
三、论述题(15分)在实践中,人们对谈判与商务谈判有种种认识:“谈判是敌对关系的暂时缓和。
” “谈判是你输我赢的战争。
”“商务谈判是商业性欺诈的代言词。
”“商务谈判是经济上的耍手腕。
” “商务谈判是经营上的阴谋诡计。
”“谈判是利益需求的相互满足/等等。
针对以上种种认识,试述谈判与商务谈判的真正含义及商务谈判在经济活动中的必要性。
四、案例分析题(40分)1、XX年,山东某市塑料编织袋厂厂长获悉日本某株式会社准备向我国出售环保塑料编织袋生产线,出马与日商谈判。
谈判桌上,日方代表开始开价240万美元,我方厂长立即答复:“据我们掌握情报,贵国某株式会社所提供产品与你们完全一样,开价只是贵方一半,我建议你们重新报价。
”接着双方休会,各方调整自己的谈判条件和策略。
第二天,日本人列出详细价目清单,报出总价180 万美元。
随后在持续9天的谈判中,日方在130万美元价格上再不妥协。
我方厂长有意同另一家西方公司做了洽谈联系,日方得悉,总价立即降至120万美元。
我方厂长仍不签字,日方大为震怒,我方厂长拍案而起:“先生,中国不再是几十年前任人摆布的中国了,你们的价格,你们的态度都是我们不能接受的!”说罢把提包甩在桌上,里面那些西方某公司设备的照片散了满地。
日方代表大吃一惊,忙要求说:“先生,我的权限到此为止,请允许我再同厂方联系请示后再商量。
商务谈判期末复习题及参考答案
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一、名词解释(四题中选三题,每题5分, 共计15分。
)1.“T”型知识结构:指一名国际商务谈判人员不仅应当在横的方面有广博的知识面,而且在纵向方面要有较深的专门学问,两者构成一个“T”型的知识结构。
2. 价格解释:在对方报价完毕之后,不急于还价,而是要求对方对其价格的构成、报价依据、计算的基础以及方式方法等作出详细的解释,即所谓的价格解释。
3. 谈判实力:指影响谈判双方在谈判过程中的相互关系、地位和谈判的最终结果的各种因素的总和,以及这些因素对谈判各方的有利程度。
4. 互惠式谈判:是谈判双方都要认定自身需要和对方的需要,然后双方共同探讨满足彼此需要的一切有效途径与办法。
即视对方为解决问题者,而不是敌人。
5. 全能型专家:“全能”,是指一名商务谈判人员通晓技术、商务、法律和语言,涵盖商务谈判中的各种纵横向的知识,“专家”即指于某一方面具有专长。
6. 进取型对手:进取型对手以对别人和对谈判局势施加影响为满足。
这类人的特点是,对成功和与对方保持良好关系的期望一般,对于权利的期望也一般。
这类人与对方建立友好关系,能有力控制谈判过程,在必要的情况下会作出让步,达到一个勉强满意的交易,而不愿意使谈判破裂。
7. SWOT分析方法:SWOT是一种分析方法,用来确定企业本身的竞争优势(strength),竞争劣势(weakness),机会(opportunity)和威胁(threat),从而将公司的战略与公司内部资源、外部环境有机结合。
8. 谈判方案:是指在谈判开始以前对谈判目标、谈判议程、谈判策略预先作的安排。
它是指导谈判人员行动的纲领,在整个谈判过程中起着非常重要的作用。
二、判断题(每小题1分,共计10分)判断下列命题正误,正确的在其题干后的括号内打"√",错误的打"╳" 。
1、谈判过程是一个求得妥协的过程。
(╳)2、在介绍某人、为某人引路、请人做某事时,应该掌心向下,以肘关节为轴,上身稍向前倾,以示尊敬。
商务谈判期末试题及答案
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商务谈判期末试题及答案第一部分:试题一、选择题(每题2分,共20分)1. 商务谈判是指在商业活动中,双方通过协商、议定等方式达成共识的一种交流方式。
以下哪个选项最准确地描述了商务谈判的特点?A. 商务谈判是一种单向交流方式,一方主导对话并做出决策。
B. 商务谈判是一种多向交流方式,所有参与方都能做出决策。
C. 商务谈判是一种双向交流方式,各方通过协商和讨论达成共识。
D. 商务谈判是一种无需交流和讨论的方式,双方直接签订合同。
2. 在商务谈判中,以下哪个因素对于谈判的成功起到最关键的作用?A. 谈判双方的文化背景B. 谈判双方的权力和地位C. 谈判双方的交流技巧D. 谈判双方的谈判目标和利益3. 商务谈判中的时间管理非常重要,以下哪个策略是有效控制谈判时间的方法?A. 提前制定详细的谈判议程B. 在谈判过程中频繁打断对方发言C. 不关注谈判进展的时间D. 延长每个议题的讨论时间4. 在商务谈判中,以下哪个角色负责主持和引导谈判过程?A. 首席执行官(CEO)B. 律师C. 谈判代表D. 顾问5. 在商务谈判中,以下哪个因素可能会导致谈判破裂?A. 双方谈判态度友好B. 双方谈判代表个人利益冲突C. 双方谈判目标一致D. 双方谈判代表具备谈判技巧6. 商务谈判的最终目标是达成合作协议或协议书。
以下哪个选项描述了商务谈判协议的特点?A. 商务谈判协议是双方的最终决策结果,具有法律约束力。
B. 商务谈判协议是双方合作的开端,不具有法律约束力。
C. 商务谈判协议是商业活动中的一种形式,不受法律保护。
D. 商务谈判协议是双方意向的表达,具有法律约束力。
7. 在商务谈判中,以下哪个策略可能有助于提高谈判的效果?A. 通过威胁和恐吓来实现自己的谈判目标B. 采用开放性的问题提问方式C. 不主动提出对方的利益和需求D. 拒绝与对方妥协和让步8. 在商务谈判中,以下哪个选项描述了培养良好谈判氛围的最佳做法?A. 不理会对方的观点和意见B. 对对方提出的问题进行反驳和批评C. 善于倾听和尊重对方的意见D. 只关注自己的权益和利益9. 在商务谈判中,以下哪个策略是重要的谈判技巧?A. 直接指出对方错误的观点B. 依靠权力和地位来影响对方C. 寻求共同利益和解决方案D. 只关注自己的利益和需求10. 商务谈判中,以下哪个选项描述了在谈判过程中建立信任的重要性?A. 建立信任有助于提高谈判效果和达成协议B. 信任在商务谈判中并不重要C. 信任对于商务谈判没有实际作用D. 信任只是一种情感上的需求,与谈判无关。
《商务谈判》课程第2种期末考试试卷(A)答案
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《商务谈判》课程第2种期末考试试卷(A)答案《商务谈判》课程第2种期末考试试卷(A)答案一、填空题(每空2分,共20分)1.软式谈判、硬式谈判、原则性谈判2.价格3.全景模拟法、讨论会模拟法4.高调的谈判气氛、自然的谈判气氛5.共享性、公开性二、单项选择题(共10题,每题2分,共20分)1-5:ACCAC 6-10:BDDBD三、名词解释(共5题,每题4分,共20分)1.国际商务谈判,是国际商务活动中不同的利益主体,为了达成某笔交易,而就交易的各项条件进行协商的过程。
2.网上谈判是指借助于互联网进行协商、对话的一种特殊的书面谈判,其实质就是以互联网信息为平台的市场主体之间进行商务谈判的一种新的形式。
3.模拟谈判是在谈判正式开始前,按照既定的谈判计划先进行预演,并对在谈判中可能遇到的问题提出各种设想,以总结经验、发现问题,以便在实战中取得更好的结果。
4.细则议程:是本方拟定的谈判议程,是通则议程的必要补充,由本方使用。
细则议程通常确定了谈判事项、谈判顺序和谈判采用的方法等重要细节,作为本方进行谈判的指导。
5.谈判目标:谈判目标指谈判人员为满足自身的需要而确定的指标或指标体系。
谈判目标既是谈判的起点,也是谈判的归宿和核心问题。
四、问答题(共2题,第一题6分,第二题4分,共10分)1.简述口头谈判的优点和缺点。
(6分)优点:(1)当面陈述、解释,直接、灵活,也为谈判人员展示个人魅力提供了舞台;【1分】(2)便于谈判人员在知识、能力、经验等方面相互补充、协同配合,提高整体谈判能力;【1分】(3)反馈及时,利于有针对性地调整谈判策略【1分】(4)能够利用情感因素促进谈判的成功等。
【1分】缺陷:(1)不利于对方察颜观色,推测己方的谈判意图及达到此意图的坚定性;【1分】(2)易于受到对方的反击,从而动摇谈判人员的主观意志。
【1分】2.简述模拟谈判的主要作用有哪些?(4分)(1)锻炼谈判人员的实战能力。
【1分】(2)发现团队合作中存在的问题和可能出现的失误,并提出修改意见。
《国际商务谈判》期末考试试卷附答案
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《国际商务谈判》期末考试试卷附答案一、单项选择题(本大题共20小题,每小题2分,共40分)1.谈判人员具备了“T”形知识结构,这表明谈判人员是( )A.技术专家B.商务专家C.全能型专家D.法律专家2.先报有较大虚头的价格,然后适时压低价格。
这种报价术被称为( )A.西欧式报价术B.日本式报价术C.北美式报价术D.阿拉伯式报价术3.讲究节俭,反对浪费,把浪费看成是“罪恶”的是( )A.中国人B.德国人C.韩国人D.意大利人4.随时准备为达成协议而让步,希望通过谈判签订一个皆大欢喜的协议。
这种谈判被称为( )A.软式谈判B.硬式谈判C.原则型谈判D.价值型谈判5.一个谈判小组组长最佳的领导效益为( )A.3~4人B.3~5人C.3~6人D.3~7人6.如果是1个小时的谈判,精力量旺盛的阶段只有最初的( )A.3~5分钟B.4~6分钟C.5~8分钟D.6~9分钟7.谈判中,强调“一时多用”的是( )A.瑞士人B.中东人C.德国人D.北美人8.下列选项中,不属于合同风险的是( )A.交货风险B.质量风险C.数量风险D.会计风险9.与阿拉伯商人接触时不能赠送酒类礼品,因为饮酒在阿拉伯国家是被严格禁止的。
这突出反映的是商务谈判影响因素中的( )A.政治状况因素B.法律制度因素C.商业习惯因素D.社会习俗因素10.在买卖做成之后,会举行一个长时间的宴会,请对方洗蒸气浴的是( )A.中国人B.日本人C.韩国人D.芬兰人11.“按照贵方要求,我们的观点不是已经阐述清楚了吗?”这种商务谈判的发问类型属于( )A.借助式发问B.探索式发问C.强调式发问D.澄清式发问12.下列选项中,不属于应对利率风险的技术手段是( )A.利用远期交易B.利用平衡法C.利用期权交易D.利用利率期货市场13.在商务谈判中贯彻“有理、有利、有节”的方针。
这体现的是商务谈判的( )A.平等互利原则B.灵活机动原则C.友好协商原则D.依法办事原则14.国际商务谈判策略制定的第四步是( )A.寻找关键问题B.确定具体目标C.形成假设性方法D.形成具体谈判策略15.下列各项中,不属于善言灵巧的谈判对手的性格特征是( )A.乐于交际B.容易激动C.善于表达D.处世机灵16.眉毛上耸,表示此人处于( )A.愤怒状态B.困窘状态C.戒备状态D.惊喜状态17.商务谈判中必须要实现的目标被称为( )A.最低目标B.实际需求目标C.可接受目标D.最优期望目标18.在执行合同过程中双方对合同条款理解不同而导致的僵局被称为( )A.初期僵局B.执行期僵局C.协议期僵局D.中期僵局19.“贵方某先生的问题提得很好,我曾经在某一份资料上看过有关这一问题的记载,就记忆所及,大概是……”。
国际商务期末考试题及答案
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国际商务期末考试题及答案一、选择题(每题2分,共20分)1. 国际商务是指:A. 国内贸易B. 跨国贸易C. 国际贸易D. 国际投资2. 跨国公司通常是指:A. 拥有海外子公司的公司B. 只在本国运营的公司C. 只做出口贸易的公司D. 只做进口贸易的公司3. 国际商务中,以下哪个不是文化差异的影响因素?A. 语言B. 宗教C. 教育水平D. 法律体系4. 国际商务中,以下哪个不是贸易壁垒?A. 关税B. 配额C. 反倾销税D. 国际货币基金组织(IMF)5. 以下哪个不是国际商务谈判的特点?A. 需要考虑文化差异B. 需要考虑法律法规C. 只关注价格因素D. 需要考虑政治风险6. 国际商务中,以下哪个不是风险管理的策略?A. 风险规避B. 风险转移C. 风险接受D. 风险增加7. 国际商务中,以下哪个不是市场进入策略?A. 出口B. 合资C. 独资D. 进口8. 国际商务中,以下哪个不是国际支付方式?A. 信用证B. 汇票C. 支票D. 现金交易9. 国际商务中,以下哪个不是国际物流的特点?A. 跨国性B. 复杂性C. 单一性D. 时效性10. 国际商务中,以下哪个不是国际市场营销的策略?A. 产品策略B. 价格策略C. 渠道策略D. 质量策略二、简答题(每题10分,共30分)1. 简述国际商务与国内商务的主要区别。
2. 描述国际商务谈判中文化差异对谈判的影响。
3. 解释什么是国际市场营销的4P策略。
三、案例分析题(每题25分,共50分)1. 假设你是一家跨国公司的市场部经理,公司计划进入一个新的国际市场。
请分析并提出你的市场进入策略,并解释你的选择。
2. 某国际公司在海外运营时遇到了当地政府的贸易壁垒,导致产品无法顺利进入市场。
请分析可能的解决方案,并提出你的建议。
国际商务期末考试答案一、选择题1. C2. A3. C4. D5. C6. D7. D8. D9. C10. D二、简答题1. 国际商务与国内商务的主要区别在于国际商务涉及跨国界,需要考虑不同国家的法律法规、文化差异、政治风险以及汇率变动等因素。
商务谈判期末论文试题及评分标准
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《商务谈判》期末试题及评分标准一、试题:(一)题目:根据《商务谈判》所学内容,完成一篇3500字左右的论文。
(二)要求:1、题目自定。
与经济生活相联系,运用所学知识对某企业商务谈判活动进行系统分析研究,提出自己的观点或看法,并进行科学论证。
2、观点正确、鲜明,在写作之前要对所研究的内容至少找五篇文献;3、论文要条理清晰,有理有据,逻辑结构合理。
二、评分标准:总体标准:根据论文的选题、内容、论证、结构及形式按五分制综合评定。
总分为90分以上评为优,80-89为良,70-79为中,60-69为及格,60分以下为不及格。
评分标准如下:1、选题(10分)评定的标准为:论文选题明确具体,全文能够围绕中心论题论述清楚,论文提出的观点、方法有独特见解。
即有理论创新,有新的观点,新的设想等。
2、内容(30分)评定的标准为:实用价值:对推动和促进企业的发展具有一定的指导作用;学术价值:对本行业理论研究的影响及促进作用。
3、论证(25分)评定的标准为:立论清晰、观点鲜明、论据充分、论证严谨、科学可靠、逻辑性强,结论准确、严密,文字表达精炼。
4、结构(15分)评定的标准为:论文的结构完整,材料详实,参考资料较广,有一定代表性。
5、形式(20分)是否符合论文撰写格式要求,文中是否有常识性错误(如别字、明显的整段抄袭)等等以及论题所涉及问题的广度、深度和复杂程度,撰写论文所需的工作量大小和工作时间的长短。
优:(1)选题:专业结合度高,能体现对本专业基础知识和基础理论的深刻理解,新颖独到,有重要理论价值或现实意义;(2)资料文献:有丰富的一手调研资料或可靠的引用资料,所引资料能充分支撑论点,且对引用资料有思路综述;(3)分析论证:论文结构完整合理,有较强的方法论意识,逻辑性强,论证严谨或角度新颖;(4)观点:创新性强,有独立见解,其中基础理论选题有新颖的思路或理论前瞻性,实践类选题有应用价值;(5)写作态度:按期圆满完成规定任务,工作努力,学术作风严谨;(6)写作质量:专业用语规范准确,行文流畅简洁,注释规范。
《国际商务谈判》2018-2019学年上学期期末考试A卷
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2018-2019学年度第二学期期中考试《国际商务谈判》试题A卷考试形式:开卷一、单项选择题(本大题共20小题,每小题1分,共20分)1.国际商务谈判与一般贸易谈判的共性体现在()A.较强的政策性 B.以价格为核心C.谈判内容广泛 D.影响因素复杂2.商务谈判人员的最佳年龄一般在()A.20~45岁 B.25~55岁C.30~55岁 D.40~60岁3.在任何欧洲国家都只用于万圣节和葬礼,而不宜送人的花是()A.荷花 B.菊花C.玫瑰花 D.茉莉花4.套期保值者根据现货交易情况,先在期货市场上建立空头交易地位,然后再以多头进行平仓的做法叫()A.卖期保值 B.买期保值C.掉期交易 D.期权交易5.双方谈判人员适当互赠礼品的做法是()A.求助 B.贿赂C.为了理解 D.润滑策略6.在谈判的交锋过程中,成功的谈判者花在听上的时间占到总谈判时间的()A.30%以下 B.30%~40%C.40%~50% D.50%以上7.无论穿什么,都不会把手放到口袋里,因为这样做会被认为是粗鲁的。
具有这种行为习惯的是()A.德国人 B.美国人C.韩国人 D.日本人8.在国际商务谈判中,认为手帕象征亲人离别,是不祥之物,不能送人的国家是()A.美国 B.英国C.法国 D.意大利9.商务谈判成为必要是由于交易中存在()A.冲突 B.攻击C.合作 D.辩论10.从法律学角度来讲,其结果是终局性的是()A.协商 B.调解C.仲裁 D.诉讼11.在一支谈判队伍中,负责对交易标的物的品质进行谈判的是()A.技术人员 B.法律人员C.商务人员 D.谈判领导人12.若我方在谈判中实力较强,可采取的外汇风险防范方法是()A.硬货币计价法 B.对等易货贸易法C.约定货币保值条款 D.汇率风险分摊条款13.“对这个问题,我虽没有调查过,但曾经听说过。
”这种答复谈判对手的技巧是()A.避正答偏 B.答非所问C.以问代答 D.推卸责任14.在国际商务谈判中,往往会不断地点头,但并非表示“同意”。
商务谈判期末考试试题
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商务谈判期末考试试题
一、选择题
1. 下列哪个不是商务谈判的基本原则?
A. 诚实信守
B. 合作共赢
C. 软硬兼施
D. 单方面破坏
2. 在商务谈判中,以下哪种心态是不利于谈判成功的?
A. 积极乐观
B. 急功近利
C. 灵活应对
D. 坚守原则
3. 下面哪个不是商务谈判中的经典交锋技巧?
A. 大局观
B. 小动作
C. 天花乱坠
D. 实事求是
4. 在商务谈判中,以下哪种方法是不恰当的?
A. 听取对方意见
B. 不听对方解释
C. 追求共同利益
D. 独断专行
二、简答题
1. 商务谈判的基本原则是什么?请简要阐述。
2. 请列举并介绍商务谈判中常见的几种谈判技巧。
3. 在商务谈判中,如何处理对手的不同意见或争执?
4. 商务谈判中的“BATNA”原则是什么意思?如何运用它来提升谈判策略?
三、论述题
请结合实例,阐述商务谈判中的合作共赢原则对谈判结果的积极影响,以及为何在商务谈判中诚实信守至关重要。
四、案例分析
请阅读以下案例,回答问题:
某公司与供应商签订采购合同,但由于市场原因,供应商要求调整价格。
公司认为调整价格会导致损失,请提出你的谈判策略及理由。
五、综合题
请从谈判前的准备、谈判中的技巧应用、以及谈判后的总结三个方面,结合实例详细描述一次商务谈判的全过程。
以上为商务谈判期末考试试题,请根据题目要求认真作答,祝你取得好成绩!。
商务谈判期末考试题.doc
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商务谈判期末考试题)A process of communication, to manage conflicts, to come to an agreement, solve a problem or make arrangements. (2)Negotiation is a voluntary process of giving and taking where both parties amend their offers and modify theirexpectations so as to come closer to each other and they can quit at any time.(1)with a common goal but divergent methods. (2)Purpose: satisfied by both parties. (3)Way: share open information to find something in common(4)Try to understand (5)Achieve common and complementary objectivesacceptable to both.(6)Redistribute the uneven potential. (7)Everything is position (5)0pen each negotiation meeting with a new round of climate formation. (6)End each round by establishing means to resolve outstandin£ difficulties1)A concession by one party must be matched by a concession of the other party.(2)It' s better for the pace of concession to be as little as possible and the frequency of concession to be slow. (3)A party should trade their concessions to their ownadvantage, doing their best to give the other party plenty of satisfaction even if concessions are small. (4)A party must help the other party to see each of their concessions as being significant. (5)Move at a measured pace towards the projected settlement point. (6)Reserve negotiation. (8)Known as the zero-sum game-(l)Equality principle(2)Sincere cooperation(3)Keep in flexible and fluidl)Bilingual expert (2)Memorize and comprehend accurately. (3)Judge correctly the inter)lion of the speaker. (4)Fill the gap of words omitted deliberately orhabitual 1y(5)Convey the meaning and invention appropriately andfaithfully. (6)Clarify the points with the speaker. (7)Iron ups and downs on the course of negotiation. (8)Be invited throughout the entire negotiation.(1)Arouse curiosity by asking a question related to you talk. (2)Say something humorous. (3)Start off with an interesting new item.(4)Begin with a specific illustration or case.(5)Open with the impact of a profound quotation. (6)Show a visuali1lustration of your main poinIs. (7)Open with a simple explanation of how topic affects the coinmon interests of the listeners・(8)Start off with ashocking statement. (9)Casually comment on something that has just happened or been said.(1)Summarize and briefly outline the mainpoints- (2)appeal for action (3)Pay the listenets a sincere compliment.(l)Nondirective question (2)Bipolar question(3)Directive question(1)Leaving the other person with the assumption that he has been answered.(2)Answering incompletely(3)Answering inaccurately(4)Leaving the other person without the desire to pursue the questioning process further.9. Personal Characteristics:(1) Shrewdness(2) Pationcc (3)adaptability(4)Endurance (5)Gregariousness (6)Concentration(7)The ability to articulate (8) sense of humor(1)Leading personal(2)Chief negotiator(3)Technical persormel (4)Business personal (5) Law personncl (6)Translators(7)Personnel to record minutcsgroup (2)Control of team (3)Range of expertise (4)Changing membership Reason: expensive; unified and flexible; easy to communication12•在自己地盘上谈判的优点:1) It enables you to get the approval that may be necessary on problems that you did not anticipate . 2)It prevents the other side from concluding the negotiation prematurely on prematurely and leaving , which he might do if he is in his ownoffice, 3)You con take care of other matters and have your own facilitiesavailable while you are handling the negotiation ;4)It gives you the psychological advantage of having the other side come to you .5)It saves you money and traveling time.(l)The opening bid sets a limit beyond which we cannot desire. Once made, we can^ t normal1y put in a higher bid at a later stage(2)Our first bid influences others in their valuation of our offer. (3)A high bid gives scope for maneuver during the later bargaining phases. (4)The opening bid has a real influence on the final settlement level.situation1)Check every item of the other party" s bid (2)Pay more attention to the other partys explanation and response (3)Note the other partys answers(l)Make a list of all the issues to be negotiation (2)Assess the other party,s style (3)Analyze the issues (4) Then prepare a bargaini ngconcessions unt i1 they are needed.l)Keep it fluid (2) Seeking easy escape routes(3)Use time breaks either as recesses (4)Look to bringin third party arbitrators or even third party chairman to control further negotiation ・(1)It should not be made too soon. (2)It must be big enough to symbolize closure (3)Negotiating to our advantage demands the last halfpenny(4)Give him that satisfaction have an equal chanee to close the deal, and the more proactive the decision maker is ,the greater chanee of control 1ing the process he will have.(1)All points discussed . (2)Technical aspects reviewed・(3)L OCQ1 andinternational researched・(4)All parties capable of performing their functions. (5)Time line set realistic. (6)Recognize the short and long-termconsequence. (7)Agreement as to the language and terms of thedeal. (8)Trust each other. (9)Signatories have the requisite authority to act on.negotiations(2)Before issue identification. (3)When nearing an impasse. (4)Team maintenance needs. (5)Breaking a trough.ii.How do we arrango it? (l)State the need for a recess(2)Summarize and look forward(3)Agree on the duration of the recess (4)Avoid fresh again attuno our wavelengths. (2)Re-state the progress made on agreed plan. (3)Confirm rest of agreed plan or suggest changes to it.(4)Re-opening statements, defining positions and interests as they are now perceived and paving the way to further creative development. degree of the business negotiation objectives (2)Negotiating efficiency(3)The personal relationship after negotiating(1)Review the negotiating process and go over the minute(2) Analyze and evaluate thenegotiating(3)Give suggestions of improvement(4)Write the summary report(l)Repeatability (2) Strength of both parties (3) Importanee of the deal (4) Time scale (5) Negotiation resources (l)The choice of the other party(2)How quick shouldnegotiations proceed?(3)How high to aim in strategic thinking?⑷What sort of objectives?(5)What style should be used to negotiation?(6)Special problems and opportunitics(1)Forbearance (2)Surprise(3)Fait accompli(4)Bland withdraw (5)Apparent withdrawal(6)Reversal(7)Limits (8) Feinting(l)Participation(2)Crossroads(3)Blanketing(4)Salami (5)Agency(6)Shifting levels(l)Keep your emotions in check and do not let them override or interfere with judgment. (2)Do not personali刁e the situation or the behavior of the other party, which includes realizing that their behavior is not a personal al tack on you personally. (3)Make rational decisions to behave in a particular way in spite of strong emotional feeling to behave the opposite way.which people feel free to raise objections(2)When asking opinions, don" t define the expected results (3)In large-scale and lengthynegotiations, set up parallel, independent policy-making groups orcommittees. (4) Periodically divide these groups intosubgroups. (5)Have representatives of each group act in liaison with the other groups. (6)Invito experts who are not members of the group to challenge the views of core members・(2)Quantity(3)Packing(4)Shipment(5)Quotation(6)0ffer and counter off(7)Insurance(8)Payment (9)Inspection(l0)C13iming for damages and arbitration1.Hotst venueAdvantages: (1)It enables you to get the approval that may be necessary on problems that you dicin' t anticipate(2) It prevents the other side from concluding the negotiation prematurely and leaving, which he might do if he is in his own office. (3) You can take care of other matters and have your own facilitiesavailable while you are handling the side come to you . (5) It saves you money and traveling time.negotiation. (4)It gives you the psychological advaritage of having the other1)Improve personal and professional profitability 2)Achieve desired outcomes and create synergy while fostering relationships. 3)Maximize financial returns and value in negotiations・4)Avoid being cheated . 5)Neutralize difficult negotiations and their tactics . 6)Enter into and conduct negotiations with confidence . 7)Know when and how to walk away from a negotiation 8)Improve personal relationship with colleagues, clients and loved oncs9)Build leadership and tearn buildingskills.10)Turn cultural differences into assets rather than liabilities . 1)A concession by one party must be matched by a concession of the other party ⑵Tt, s better for the pace of concession to their own advantage ;3)A party should tradetheir concessions to be as little as possible , and the frequency of concession to be slow ;4) A party should trade their concessions to their own advantagc ;5)A party must help the other party to see each of their concessions as beingsignificant ;6)Move at a measured pace two ward the projected settlementpoint ;7)Reserve concessions until they are needed .:1・parties in conf1icts are interdependent 2.contradictions ond interests coexist. 3・two parties in a conflict wi11 naturally fight for each others own interests and make every effort to gain more from the other side , as a result it will result it will reduce gain of interests expected martially.It must be big enough to symbolize closure . 3. negotiation to our advantage demands the last half penny . 4. give him that satisfaction finally , at the end of the negotiation .I. summarize 2. Produce a written record .3. identify action needs and rcsponsibilities.1. recessing2. Settling deadlines 3・ Full disclosure the straightforward statement • 4・ lubrication /the golf club 5・ The study group .。
国际商务期末试题及答案
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I B Midterm Examination Answering card (A)CLASS:1001NAME:NUMBER:I. True / False Questions (1 score per question)1. The notion that national economies are relatively self-contained entities is on the rise.2.Mercantilism advocated that countries should encourage exports and imports.3. A firm becomes a multinational enterprise when it undertakes foreign direct investment.4.The two most common methods of restricting inward FDI are ownership restraints and performance requirements.5. The most global markets currently are markets for industrial goods and materials that serve a universal need the world over.6. Outsourcing is a process that is limited to manufacturing enterprises.7. According to Porter, four broad attributes of a nation shape the environment in which local firms compete including supply conditions, factor endowments, regulation, and advanced factors.8. One of the UN central mandates is the promotion of higher standards of living, full employment, and conditions of economic and social progress and development9. The total amount of capital invested in factories, stores, office buildings and the like is referred to as the stock of FDI.10. Licensing involves the establishment of a new operation in a foreign country.II. Multiple Choice Questions(11-50,2score per question ; 51-60, 1 score per question)11.Which of the following is not characteristic of globalization?A. National economies are turning into independent economic systems.B. Material culture is starting to look similar the world over.C. Perceived distance is shrinking due to advances in transportation and telecommunications.D. Barriers to cross-border trade and investment are declining.12.Which of the following is not an impediment(限制) that makes it difficult for firms to achieve the optimal dispersion(最优分散)of their productive activities to locations around the globe?A. Reduced transportation costs.B. Government regulations.C. Issues associated with economic and political risk.D. Barriers to foreign direct investment.13. Technological innovations have facilitated all of the following except:A. globalization of production.B. globalization of markets.C. creation of electronic global marketplaces.D. creation of absolutely homogeneous(均匀的)consumer markets.14.What is the total cumulative value of foreign investments best referred to as?A. Accumulation of foreign sharesB. Portfolio investmentsC. Stock of foreign direct investmentsD. Stock market investments15.If the critics of globalization are correct, all of the following things must be shown except:A. the share of national income received by labor, as opposed to the share received by the owners of capital should have declined in advanced nations.B. even though labor's share of the economic pie may have declined, living standards need not deteriorate if the size of the total pie has increased sufficiently to offset(抵消)the decline in labor's share.C. the decline in labor's share of national income must be due to moving production to low-wage countries, as opposed to improving production technology and productivity.D. economic growth in developed nations has offset the fall in unskilled workers' share of national income, raising their living standards.16. This theory, advanced by the 19th-century English economist David Ricardo, forms the intellectual basis of the modern argument for unrestricted free trade.A. Heckscher-OhlinB. MercantilismC. Comparative advantageD. Absolute advantage17. This theory explains the observed patterns of international trade by emphasizing the interplay between the proportions in which the factors of production are available in different countries and the proportions in which they are needed for producing particular goods.A. MercantilismB. Heckscher-OhlinC. Absolute advantageD. Comparative advantage18. Identify the incorrect statement pertaining to Raymond Vernon's product life-cycle theory.A. Early in their life cycle, most new products are produced in and exported from the country in which they were developed.B. As a new product becomes widely accepted internationally, production starts in other countries.C. A product in the early stage of the product life-cycle is imported by the country where it was innovated.D. A product may ultimately be exported back to the country of its original innovation.19.The theory of _____, developed by Michael Porter, focuses on the importance of country factors, in addition to factor endowments, such as domestic demand and domestic rivalry in explaining a nation's dominance in the production and export of particular products.A. new tradeB. absolute advantageC. comparative advantageD. national competitive advantage20.Identify the theory that can be interpreted as justifying some limited government intervention to support the development of certain export-oriented industries.A. Theory of national competitive advantageB. Heckscher-Ohlin theoryC. Theory of comparative advantageD. Theory of absolute advantage21. Mercantilism viewed trade as a(n):A. economic evil.B. zero-sum game.C. nonessential economic activity.D. threat to a government's independence.22.What is the basic message of the theory of comparative advantage?A. Countries are similar in their ability to produce goods efficientlyB. International trade is rarely beneficial to a countryC. Potential world production is greater with unrestricted free trade than it is with restricted tradeD. Trade is a zero-sum game23.According to the product life-cycle theory, the locus of global production initially switches from the U.S. to other advanced nations and then from those nations to developing countries. The consequence of this trend for the pattern of world trade is that over time the U.S.:A. becomes the sole producer of the product.B. switches from being an exporter of the product to being an importer of the product.C. switches from being an importer of the product to being an exporter of the product.D. becomes the sole consumer of the product.24._____ suggests that when nations trade, each nation may be able to specialize in producing a narrower range of products than it would in the absence of trade, and through trade, each nation can simultaneously increase the variety of goods available to its consumers and lower the costs of those goods.A. The product life-cycle theoryB. Porter's diamond of competitive advantageC. New trade theoryD. The theory of comparative advantage25. According to the new trade theorists, because early entrants are able to gain _____, the early entrants into an industry may get a lock on the world market that discourages subsequent entry.A. zero-sum advantagesB. highly skilled employeesC. process expertiseD. economies of scale26. A greenfield investment:A. is a form of FDI that involves the establishment of a new operation in a foreign country.B. involves a 7 percent stock in an acquired foreign business entity.C. involves a merger with a foreign business.D. occurs when a firm acquires another company in a foreign country.27. Historically, most FDI has been directed at the _____ nations of the world as firms based in advanced countries invested in:A. underdeveloped; underdeveloped countries.B. developed; underdeveloped countries.C. developed; each other's markets.D. underdeveloped; each other's markets.28.Identify the incorrect statement regarding the direction of FDI.A. Historically, most FDI has been directed at the developing nations of the world.B. During the 1980s and 1990s, the United States was often the favorite target for FDI inflows.C. The developed nations of the EU have received significant FDI inflows.D. Recent inflows into developing nations have been targeted at the emerging economies of South, East, and Southeast Asia.29. According to Knickerbocker:A. the firms that pioneer a product in their home markets undertake FDI to produce a product for consumption in a foreign market.B. when a firm that is part of an oligopolistic industry expands into a foreign market, other firms in the industry will be compelled to make similar investments.C. combining location-specific assets or resource endowments and the firm's own unique assets often requires FDI.D. impediments to the sale of know-how increase the profitability of FDI relative to licensing.30.When two or more enterprises encounter each other in different regional markets, national markets, or industries, there is:A. vertical integration.B. horizontal integration.C. multipoint competition.D. monopolistic competition.31.The product life cycle suggests that:A. often the same firms that pioneer a product in their home markets undertake FDI to produce a product for consumption in foreign markets.B. when a firm that is part of an oligopolistic industry expands into a foreign market, other firms in the industry will be compelled to make similar investments.C. combining location-specific assets or resource endowments and the firm's own unique assets often requires FDI.D. impediments to the sale of know-how increase the profitability of FDI relative to licensing.32.The _____ suggests that a firm will establish production facilities where foreign assets or resource endowments that are important to the firm are located.A. product life cycleB. strategic behavior theoryC. multipoint competition theoryD. eclectic paradigm33. Advantages that arise from using resource endowments or assets that are tied to a particular location and that a firm finds valuable to combine with its own unique assets are known as:A. location-specific advantages.B. resource-specific advantages.C. competitive advantages.D. directional advantages.34.John Dunning, a champion of the eclectic paradigm, argues that:A. the firms that pioneer a product in their home markets undertake FDI to produce a product for consumption in a foreign market.B. when a firm that is part of an oligopolistic industry expands into a foreign market, other firms in the industry will be compelled to make similar investments.C. combining location-specific assets or resource endowments and the firm's own unique assets often requires FDI.D. impediments to the sale of know-how increase the profitability of FDI relative to licensing.35.According to the _____ view of FDI, MNEs extract profits from the host country and take them to their home country, giving nothing of value to the host country in exchange.A. imperialistB. conservativeC. free marketD. radical36. Which of the following is not an impediment that makes it difficult for firms to achieve the optimal dispersion of their productive activities to locations around the globe?A. Reduced transportation costs.B. Government regulations.C. Issues associated with economic and political risk.D. Barriers to foreign direct investment.37.Michael Porter has argued that _____ and _____ are two basic strategies for creating value and attaining a competitive advantage in an industry.A. differentiation; price competitionB. economies of scale; diversification.C. low cost; differentiationD. efficiency; promotion38. The _____ was created in 1944 by 44 nations that met in Breton Woods, New Hampshire to promote economic development.A. World BankB. International Trade CenterC. World Trade OrganizationD. United Nations39. Identify the incorrect statement pertaining to the World Wide Web.A. It makes it much easier for buyers and sellers to find each other.B. Viewed globally, it is emerging as an equalizer.C. It rolls back all of the constraints of location, scale, and time zones.D. It allows businesses to expand their global presence at a lower cost than ever before.40. Technological innovations have facilitated all of the following except:A. globalization of production.B. globalization of markets.C. creation of electronic global marketplaces.D. creation of absolutely homogeneous consumer markets.41. What is the total cumulative value of foreign investments best referred to as?A. Accumulation of foreign sharesB. Portfolio investmentsC. Stock of foreign direct investmentsD. Stock market investments42. Identify the incorrect statement regarding the former Communist nations of Europe and Asia.A. The economies of most of the former Communist states are very strong and developed.B. Many of the former Communist nations of Europe and Asia share a commitment to free market economies.C. As a result of disturbing signs of growing unrest and totalitarian tendencies, the risks involved in doing business in these countries is very high.D. For about half a century these countries were essentially closed to Western international business.43.When a company "exports jobs" overseas, the company is:A. helping domestic workers by pushing up wage rates.B. increasing the demand of qualified domestic workers.C. taking advantage of lower wages in foreign markets.D. deceiving the supporters of globalization.44. Propagated in the 16th and 17th centuries, _____ advocated that countries should simultaneously encourage exports and discourage imports.A. ethnocentrismB. capitalismC. collectivismD. mercantilism45. Identify the incorrect statement pertaining to Raymond Vernon's product life-cycle theory.A. Early in their life cycle, most new products are produced in and exported from the country in which they were developed.B. As a new product becomes widely accepted internationally, production starts in other countries.C. A product in the early stage of the product life-cycle is imported by the country where it was innovated.D. A product may ultimately be exported back to the country of its original innovation.46. Identify the theory that can be interpreted as justifying some limited government intervention to support the development of certain export-oriented industries.A. Theory of national competitive advantageB. Heckscher-Ohlin theoryC. Theory of comparative advantageD. Theory of absolute advantage47. China, deliberately keeping its currency value low against the U.S. dollar in order to sell more goods to the United States, and thus amass a trade surplus and foreign exchange reserves, is viewed by critics as following a:A. zero-sum game.B. neo-mercantilist policy.C. positive-sum game.D. free trade policy.48. A basic tenet of Ricardo's theory is that:A. consumers in those countries with an absolute advantage in the production of all goods might derive no benefits from international trade.B. consumers in all nations can consume more if there are no restrictions on trade.C. restrictions on trade help consumers in countries that lack an absolute advantage in the production of a particular good.D. trade is a zero-sum game.49. According to the _____ model, when a rich country enters into a free trade agreement with a poor country that rapidly experiences dynamic gains, the rich country is likely to not have net gains.A. absolute advantageB. mercantilistC. Heckscher-OhlinD. Samuelson50. According to the new trade theorists, because early entrants are able to gain _____, the early entrants into an industry may get a lock on the world market that discourages subsequent entry.A. zero-sum advantagesB. highly skilled employeesC. process expertiseD. economies of scale51. A greenfield investment:A. is a form of FDI that involves the establishment of a new operation in a foreign country.B. involves a 7 percent stock in an acquired foreign business entity.C. involves a merger with a foreign business.D. occurs when a firm acquires another company in a foreign country.52. If General Electric, a U.S. based corporation, purchased a 50 percent interest in a company in Italy, that purchase would be an example of a(n):A. minority acquisition.B. outright stake.C. majority acquisition.D. greenfield investment.53. FDI has been rising for all of the following reasons except:A. the globalization of the world economy.B. the general increase in trade barriers over the past 30 years.C. firms are trying to circumvent trade barriers.D. there is a shift toward democratic political institutions and free market economies.54. Historically, most FDI has been directed at the _____ nations of the world as firms based in advanced countries invested in:A. underdeveloped; underdeveloped countries.B. developed; underdeveloped countries.C. developed; each other's markets.D. underdeveloped; each other's markets.55. Identify the incorrect statement regarding the direction of FDI.A. Historically, most FDI has been directed at the developing nations of the world.B. During the 1980s and 1990s, the United States was often the favorite target for FDI inflows.C. The developed nations of the EU have received significant FDI inflows.D. Recent inflows into developing nations have been targeted at the emerging economies of South, East, and Southeast Asia.56. The total amount of capital invested in factories, stores, office buildings, and the like is summarized by:A. gross fixed capital formation.B. total investment capital.C. total tangible investment.D. gross depreciable investments.57. Most cross-border investment is:A. in the form of greenfield investments.B. made via mergers and acquisitions.C. between American and Japanese companies.D. involved in building new facilities.58. The rise in FDI in the services sector is a result of all of the following except:A. the general move in many developed countries away from manufacturing and toward services.B. accelerating regulations of services.C. many services cannot be traded internationally.D. many countries have liberalized their regimes governing FDI in services.59.When two or more enterprises encounter each other in different regional markets, national markets, or industries, there is:A. vertical integration.B. horizontal integration.C. multipoint competition.D. monopolistic competition.60.The _____ suggests that a firm will establish production facilities where foreign assets or resource endowments that are important to the firm are located.A. product life cycleB. strategic behavior theoryC. multipoint competition theoryD. eclectic paradigm11。
南通大学国际商务谈判判断期末考试
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南通大学卖书买书换书联系我们微信公众号ntu-ershou二手书交易中心传递旧书分享知识资源有限服务无限一:T】Negotiation depends on communication.T】In a good negotiation, everybody wins something.T】Both sides should try to understand each other’s point of view before making a decision.F】There is such case as "take it or leave it” in international business. F】In the bidding stage each is negotiating towards the best advantage. F】The stages of the negotiation always follow one another in sequence. T】When negotiating, representatives or negotiators represent their own but often others’ interest.F】Being close or friendly with the other side may bring about the best outcome.T】International negotiations often require the use of translators to attain this goal.T】When counterparts are speaking, negotiators should look at them but not the translators.二:F】(1) The assumptions are true pictures of the world, they needn’t to be verified.T】(2) A good listener will hear out the other person before passing judgment and framing rebuttals.F】(3) When you didn’t hear something clearly, you couldn’t interrupt and ask the speaker to repeat, because this would make him or her angry. T】(4) The end of a talk is important because people remember best. F】(5) Most people speak in too low a pitch, especially when they get excited.T】(6) You can control and command a negotiation by proper use of questions.F】(7) When you are questioned, don’t say you lack knowledge about something in order not to lose face.F】(8) During the negotiation, try to smile at your opponents as much as possible.F】(9) Facial gestures can convey a more accurate assessment of your emotional state than other body movements.T】(10)Someone who likes you or your discussion will lean forward slightly in a relaxed manner with the back a little curved.三:F】1). During the negotiation, you should give your best offer at once. T】2). You should ask your audience form time to time for question and comment when you give your presentation.T】3). It is quite important to keep the negotiating team as small as possible.F】4). The negotiator’s job is to minimize the long-term benefits of the venture to secure short-term needs. (maximize)T】5). The chief negotiator must be a decision maker who can keep everyone satisfied without being distracted from the pre-established priorities.F】6). Experts can participate as negotiating members without being trained. (can’t)F】7). The key to successful negotiation is that our side should win. (both sides)T】8). A good negotiator demands not only the keenness of wit but also a high degree of sympathy with the party on the other side of the negotiating table.T】9). A better negotiator can improve personal and professional profitability.F】10). The same team should be kept throughout the negotiation. (There is no need to )四:T】1) Those informal negotiations don’t need an agenda.F】2) It’s better for the host company to impose the agenda at the start of the meeting.F】3) The visitors should propose an agenda.T】4) Budgeting an extra day prior to meetings is a worth investment. T】5) Good international flight can mean acuity at the negotiating table. F】6) It is wise to invite a Chinese company to the U.S. during the Lunar New Year period for negotiation. (unwise)T】7) An agenda can be presented by one side or prepared by both sides. T】8) Social events are a continuation of the negotiations.F】9) Learning to deal with the objective of negotiation is to keep them rigid. (fluid)T】10) Issues for negotiation are the things on which one side takes an affirmative position and the other a negative position.F】11) A majority of negotiators find it more comfortable and more constructive to use a rectangular table. (round table)F】12) Negotiators shouldn’t st art off the meeting with completely irrelevant topic.五:F】1). If one team is too aggressive, it is very necessary for another team to respond in the same way.T】2) Negotiations may fail for a variety of reasons such as competitors offering a better deal, problems seeming too difficult to solve, personalities clashing and negotiating clashing.F】 3) In order to sort out the solutions, both parties should keep sight of the main objectives and maintain a negative tone. (positive tone)T】4) Sometimes you need to keep the overall objective in mind, and make concessions to maintain a positive tone.T】5) The open bids should be the highest defensible and be put firmly, clearly without apology or hesitation.F】6) There are three guidelines to the way in which a bid should be presented: firmly, clearly and with comment. (without comment)T】7) There are two ways we can influence the deal. One is to influence the negotiator; the other is to influence the situation.F】8) To some extent first bid is less influential than responsive bid. F (more )F】9) A low bid gives scope for manoeuvre during the later bargaining phases. (high)T】10) It’s necessary to summarize, produce a written record and to identify action needs and responsibilities at the end of the negotiation. 六:T】1) Recessing is a profitable device for both parties.T】2) Setting deadlines could help briskness and the concentration of energy.F】3) It is not necessary that the parties be in agreement as to the language and terms of the deal before its closure. (should be in agreement as to …)T】4) Whether we like it or not, there are places where lubrication is practical.F】5) The implications for the negotiation of having a deadline are negative. (positive )T】6) The Golf Club and the study group are useful in team negotiations. F】7) Only one side has the chance to close the deal and the more proactive the decision maker is, the greater the chance of controlling the process he’ll get.(both sides have the chance to…)T】8) Declining the deal must be done with the greatest diplomacy because the potential for future dealings is very important.F】9) The Golf Club is for the team leaders to agree to meet formally in some environment which encourages mutual trust and openness. (informally)F】10) When the negotiations between teams get bogged down, it is useless to set up a sub-group. (helpful to set up…)七:T】1)We must always aspire high in our strategic thinking.F】2) For a quick deal, we don’t need to have very precise targets, and very clear views about the extent to which we could compromise. (we need to have …)F】3) The first thing you need to do in dealing with a difficult person isto control that person’s behavior but not to control your own. (not to control that person’s behavior but to control your own)T】4) It is imperative that good negotiators know how to both manage and express anger appropriately.T】5)Conflict can provide us with new information about a situation. F】6) In the middle of a negotiation it is sometimes ineffective to substitute a new team leader. (effective)T】7) In the strategy of reversal, you act in opposition to what may be considered to be the popular trend or goal.F】8) It is desirable that each negotiator should negotiate in a style foreign to him which reflects his strengths. (a style foreign to him will only expose his weakness)T】9) Core values are powerful because they generate feelings, thoughts and behavior. They are deeply held values that govern how you behave across a great many situations.F】10) Effective negotiators accept that they are human----not perfect----and they turn their mistakes into learning opportunities. Therefore, they have a longer recovery time before returning to full effectiveness. (shorter)八:F】1) The win-lose strategy is the best that every negotiator can pursue. F】2) An experienced negotiator talks much and rarely pauses to listen. T】3) Persons who firmly maintain the desired objectives to the end can get the best deal.T】4) Without information, you can’t make effective strategies and tactics.F】5) Quotation is an indication of price with contractual obligation. F】6) Arbitration is just amicable consultation between the seller and the buyer.T】7) The first step in most successful sales negotiation is effective planning.F】8) Once your plan is made, you needn’t modify it.T】9) Your targets should not be exposed to your counterpart at the beginning of a negotiation.F】10)When designing strategies, you should only think about your strengths without taking care of your weaknesses.九:T】(1)every international sales or purchase contract should provide for four basic terms:A. the description of the goods in terms of type, quantity and qualityB.the time of deliveryC. The priceD.The time and means of paymentF】(2)Cultural issues are not the decisive factors in the negotiation, so you needn’t be sensitive to the other party’s cultureF】(3)During the negotiation, you can gain some advantage by criticizing the politics and religion in your counterpart’s countryT】(4)the more definitive the terms, the fewer the disputesT】(5)You’d better review and understand every term before you sign a contractF】(6)A contract legally binding when a party has drafted itF】(7) A party can alter the contract without other party’s consentF】(8)litigation is the best means of dispute settlement, for the expense is relatively lowF】(9)if a mediator develops solutions, both contract parties must accept them.T】(10)in some countries, all contracts with their nationals must be subject to their laws。
国际商务谈判复习期末考题及答案
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国际商务谈判一、单项选择题1 。
在技术条款谈判中,起“润滑剂”作用的人员是( B )A。
商务人员 B。
翻译人员C.金融人员 D。
法律人员2. 双方首次进行谈判时,首要任务是( C )A。
创设热情洋溢的气氛 B.创造严肃、凝重的气氛C.消除和淡化双方的陌生感D.营造和睦友好的气氛3. 开局阶段奠定谈判成功基础的关键是___C_____.A.反复磋商B.合理的报价C.良好的谈判气氛D.确定谈判目标4。
进行较为陌生且缺少经验的谈判,宜采取( B )A.坚定让步方式B.等额让步方式C。
差额让步方式 D.明确让步方式5。
谈判中的关键阶段是( A )A. 磋商阶段 B。
报价阶段C. 开局阶段 D。
成交阶段6. 能够控制谈判方向的技巧是( C )A。
听 B.答C。
问 D.看7。
谈判中,双方互赠礼品时,西方人较为重视礼物的意义和(D)A。
礼物价值 B.礼物包装C。
礼物类型 D.感情价值8. 谈判中,作为卖方,报价起点__ B ____。
A. 要低B。
既要高又要接近理想报价C。
既要低又要接近理想报价 D. 要高9。
从总体上讲,商务谈判的信息在谈判中___D _____。
A. 直接决定谈判的成败B。
间接作用C。
无作用 D. 成为控制谈判过程的手段10. 谈判中讨价还价集中体现在什么行为中? ( C )A。
问 B。
叙C。
辩D。
答11。
僵局最为纷繁多变的谈判阶段是( C )A。
准备期B。
初期 C.中期 D.后期12. 国际上最隆重与正式的宴请方式是( C )A.酒会B。
茶会 C.宴会D。
冷餐招待会13。
同外商初次交往时,喜欢先进行个人直接面谈,而不喜欢通过书信结交的是( A )A。
日本人 B. 美国人 C.英国人 D。
法国人14。
在商务谈判中,要想做到说服对方,应当___C____.A、以在必要时采取强硬手段B、使对方明白已方从谈判中获利很小C、寻找双方利益的一致性D、使对方明白其从谈判中获利很大15.在国际商务活动中,一旦发生纠纷并诉诸法律,其法律适用问题将涉及到( D ) A.买方国家B.卖方国家C.第三方国家D.不同国家之间16.符合谈判让步原则的做法是( C )A.作同等让步B.让步幅度要大C.在重要问题上不要轻易让步 D.让步节奏要快17.在待客时,如果自己抽烟而不向客人敬烟,有此种习俗的谈判者是(B ) A.泰国人B.日本人C.马来西亚人D.韩国人18. 讲究节俭,反对浪费,把浪费看成是"罪恶”的是___ C____。
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南通大学卖书买书换书联系我们微信公众号ntu-ershou二手书交易中心传递旧书分享知识资源有限服务无限一:T】Negotiation depends on communication.T】In a good negotiation, everybody wins something.T】Both sides should try to understand each other’s point of view before making a decision.F】There is such case as "take it or leave it” in international business. F】In the bidding stage each is negotiating towards the best advantage. F】The stages of the negotiation always follow one another in sequence. T】When negotiating, representatives or negotiators represent their own but often others’ interest.F】Being close or friendly with the other side may bring about the best outcome.T】International negotiations often require the use of translators to attain this goal.T】When counterparts are speaking, negotiators should look at them but not the translators.二:F】(1) The assumptions are true pictures of the world, they needn’t to be verified.T】(2) A good listener will hear out the other person before passing judgment and framing rebuttals.F】(3) When you didn’t hear something clearly, you couldn’t interrupt and ask the speaker to repeat, because this would make him or her angry. T】(4) The end of a talk is important because people remember best. F】(5) Most people speak in too low a pitch, especially when they get excited.T】(6) You can control and command a negotiation by proper use of questions.F】(7) When you are questioned, don’t say you lack knowledge about something in order not to lose face.F】(8) During the negotiation, try to smile at your opponents as much as possible.F】(9) Facial gestures can convey a more accurate assessment of your emotional state than other body movements.T】(10)Someone who likes you or your discussion will lean forward slightly in a relaxed manner with the back a little curved.三:F】1). During the negotiation, you should give your best offer at once. T】2). You should ask your audience form time to time for question and comment when you give your presentation.T】3). It is quite important to keep the negotiating team as small as possible.F】4). The negotiator’s job is to minimize the long-term benefits of the venture to secure short-term needs. (maximize)T】5). The chief negotiator must be a decision maker who can keep everyone satisfied without being distracted from the pre-established priorities.F】6). Experts can participate as negotiating members without being trained. (can’t)F】7). The key to successful negotiation is that our side should win. (both sides)T】8). A good negotiator demands not only the keenness of wit but also a high degree of sympathy with the party on the other side of the negotiating table.T】9). A better negotiator can improve personal and professional profitability.F】10). The same team should be kept throughout the negotiation. (There is no need to )四:T】1) Those informal negotiations don’t need an agenda.F】2) It’s better for the host company to impose the agenda at the start of the meeting.F】3) The visitors should propose an agenda.T】4) Budgeting an extra day prior to meetings is a worth investment. T】5) Good international flight can mean acuity at the negotiating table. F】6) It is wise to invite a Chinese company to the U.S. during the Lunar New Year period for negotiation. (unwise)T】7) An agenda can be presented by one side or prepared by both sides. T】8) Social events are a continuation of the negotiations.F】9) Learning to deal with the objective of negotiation is to keep them rigid. (fluid)T】10) Issues for negotiation are the things on which one side takes an affirmative position and the other a negative position.F】11) A majority of negotiators find it more comfortable and more constructive to use a rectangular table. (round table)F】12) Negotiators shouldn’t st art off the meeting with completely irrelevant topic.五:F】1). If one team is too aggressive, it is very necessary for another team to respond in the same way.T】2) Negotiations may fail for a variety of reasons such as competitors offering a better deal, problems seeming too difficult to solve, personalities clashing and negotiating clashing.F】 3) In order to sort out the solutions, both parties should keep sight of the main objectives and maintain a negative tone. (positive tone)T】4) Sometimes you need to keep the overall objective in mind, and make concessions to maintain a positive tone.T】5) The open bids should be the highest defensible and be put firmly, clearly without apology or hesitation.F】6) There are three guidelines to the way in which a bid should be presented: firmly, clearly and with comment. (without comment)T】7) There are two ways we can influence the deal. One is to influence the negotiator; the other is to influence the situation.F】8) To some extent first bid is less influential than responsive bid. F (more )F】9) A low bid gives scope for manoeuvre during the later bargaining phases. (high)T】10) It’s necessary to summarize, produce a written record and to identify action needs and responsibilities at the end of the negotiation. 六:T】1) Recessing is a profitable device for both parties.T】2) Setting deadlines could help briskness and the concentration of energy.F】3) It is not necessary that the parties be in agreement as to the language and terms of the deal before its closure. (should be in agreement as to …)T】4) Whether we like it or not, there are places where lubrication is practical.F】5) The implications for the negotiation of having a deadline are negative. (positive )T】6) The Golf Club and the study group are useful in team negotiations. F】7) Only one side has the chance to close the deal and the more proactive the decision maker is, the greater the chance of controlling the process he’ll get.(both sides have the chance to…)T】8) Declining the deal must be done with the greatest diplomacy because the potential for future dealings is very important.F】9) The Golf Club is for the team leaders to agree to meet formally in some environment which encourages mutual trust and openness. (informally)F】10) When the negotiations between teams get bogged down, it is useless to set up a sub-group. (helpful to set up…)七:T】1)We must always aspire high in our strategic thinking.F】2) For a quick deal, we don’t need to have very precise targets, and very clear views about the extent to which we could compromise. (we need to have …)F】3) The first thing you need to do in dealing with a difficult person isto control that person’s behavior but not to control your own. (not to control that person’s behavior but to control your own)T】4) It is imperative that good negotiators know how to both manage and express anger appropriately.T】5)Conflict can provide us with new information about a situation. F】6) In the middle of a negotiation it is sometimes ineffective to substitute a new team leader. (effective)T】7) In the strategy of reversal, you act in opposition to what may be considered to be the popular trend or goal.F】8) It is desirable that each negotiator should negotiate in a style foreign to him which reflects his strengths. (a style foreign to him will only expose his weakness)T】9) Core values are powerful because they generate feelings, thoughts and behavior. They are deeply held values that govern how you behave across a great many situations.F】10) Effective negotiators accept that they are human----not perfect----and they turn their mistakes into learning opportunities. Therefore, they have a longer recovery time before returning to full effectiveness. (shorter)八:F】1) The win-lose strategy is the best that every negotiator can pursue. F】2) An experienced negotiator talks much and rarely pauses to listen. T】3) Persons who firmly maintain the desired objectives to the end can get the best deal.T】4) Without information, you can’t make effective strategies and tactics.F】5) Quotation is an indication of price with contractual obligation. F】6) Arbitration is just amicable consultation between the seller and the buyer.T】7) The first step in most successful sales negotiation is effective planning.F】8) Once your plan is made, you needn’t modify it.T】9) Your targets should not be exposed to your counterpart at the beginning of a negotiation.F】10)When designing strategies, you should only think about your strengths without taking care of your weaknesses.九:T】(1)every international sales or purchase contract should provide for four basic terms:A. the description of the goods in terms of type, quantity and qualityB.the time of deliveryC. The priceD.The time and means of paymentF】(2)Cultural issues are not the decisive factors in the negotiation, so you needn’t be sensitive to the other party’s cultureF】(3)During the negotiation, you can gain some advantage by criticizing the politics and religion in your counterpart’s countryT】(4)the more definitive the terms, the fewer the disputesT】(5)You’d better review and understand every term before you sign a contractF】(6)A contract legally binding when a party has drafted itF】(7) A party can alter the contract without other party’s consentF】(8)litigation is the best means of dispute settlement, for the expense is relatively lowF】(9)if a mediator develops solutions, both contract parties must accept them.T】(10)in some countries, all contracts with their nationals must be subject to their laws。