MBA联考英语作文模板

投诉信

日期

Dear sir,

(第一段)

I am sorry to inform you that I am unhappy about__________________，so I regret to have to complain _____________（提出投诉，表示遗憾）(第二段)

There are ________________(问题1)，______________(造成的影响)；___________________(问题2)，_________________(造成的影响)；（该段主要用于陈述不满的原因）。

（第三段）

I would appreciate it very much if your company could look into the matter and arrange for a replacement of the faulty goods promptly. So I propose that you___________________________________________,

I am looking forward to your earliest reply.

（该段主要提出补救的建议）

Sincerely yours

XXX

常见词和关键词：late delivery，cause，fulfill order，on checking the goods receive(当验货时)，I found that, since the late delivery has caused dissatisfaction among our customers, I considering, discount, I suggest that, I propose that, recently, refuse, as you known, after-sales service, breakdown, immediate, shipment, delay,

日期

Dear sir，

（第一段）

Thank you for your letter of ______（时间）. I am very sorry to hear about your problems with my faulty. I had no idea that you were in any way dissatisfied. (感谢对方告知实情，并表示道歉)

（第二段）

If you had let me know earlier, I could have investigated this immediately. Please allow me to explain what happened.__________________________________(解释原因)；————————————（提出解决方案）；if you experience any difficulties, please call me or fax me at once and I will take immediate action.（该段用于解释原因并提出解决方案）

（第三段）

Please let me apologize to express how sorry I am. I will make efforts to prevent a recurrence.(我们将尽力防止此事再次发生)

Sincerely yours

XXX

常见词和关键词：excellent,apologize

日期

Dear Sir,

（第一段）

I am writing this letter to express my gratitude for your warm reception while I ______________________。（告之感谢对方什么）

（第二段）

Your sincerity was most impressive. Without your help, things would not have gone so smoothly.___________;_____________;______________(l 列举对方如何帮助我们)。It is hard to imagine what my life have been like without your care and help.（恭维对方，描述如何帮助我们）

（第三段）

I am anticipating further cooperation. In return for your hospitality, I would like to invite you to ____________（邀请来做什么），I am looking forward to seeing you again at that time.

（对未来关系展望）

Sincerely yours

XXX

常见词和关键词：hospitality，warm reception,heartfelt thanks,colleagues

日期

Dear XXX，

（第一段）

I am delighted to invite you and your delegation of 10 people to pay a working visit to china for a week in September or October 2011.the propose of visit is_____________________(邀请来做什么事情)；

（第二段）

I highly appreciate our undergoing the discussion on_____________(在什么地方的讨论)，and expect a have fruitful meeting with you in China. By the way, your group’s board,lodging and all other expenses will be coverd by us. Should you have some questions, please do not hesitate to contact me.

Very truly yours

XXX