管理学课件第五版 (4)[34页]

LearniΒιβλιοθήκη g OutcomesAfter reading this chapter, I will be able to:
1. Describe the three waves in modern social history and their implications for organizations.
➢ Information technology is transforming society from its manufacturing focus to one of service.
Copyright © 2005 Prentice Hall, Inc. All rights reserved.
2. Explain the importance of viewing management from a global perspective.
3. Identify the ways in which technology is changing the manager’s job.
4. Describe the difference between an e-business, ecommerce, and an e-organization.
Copyright © 2005 Prentice Hall, Inc. All rights reserved.
• National borders no longer define an organization’s operating boundaries
• Technological change makes information more accessible
5. Define social responsibility and ethics.
Copyright © 2005 Prentice Hall, Inc. All rights reserved.
2–2
Learning Outcomes (cont’d)
After reading this chapter, I will be able to:
2–5
The Changing Economy
Old Economy
New Economy
• National borders limit competition • Technology reinforces rigid
hierarchies and limits access to information • Job opportunities are for bluecollar industrial workers • Population is relatively homogeneous • Business is estranged from its environment • Economy is driven by large corporations • Customers get what business chooses to give them
Copyright © 2005 Prentice Hall, Inc. All rights reserved.
2–3
Learning Outcomes (cont’d)
After reading this chapter, I will be able to:
11. Explain why companies focus on quality and continuous improvement.
• Job opportunities are for knowledge workers
• Population is characterized by cultural diversity
• Business accepts its social responsibilities
• Economy is driven by small entrepreneurial firms
• Industrialization
➢ From the late 1800s until the 1960s, most developed countries moved from agrarian societies to industrial societies.
• Information
PART I: Introduction
Chapter 2
2
The Management Environment
Copyright © 2005 Prentice Hall, Inc. All rights reserved.
PowerPoint Presentation by Charlie Cook The University of West Alabama
6. Explain what is meant by the term entrepreneurship and identify the components of the entrepreneurial venture.
7. Describe the management implications of a diversified workforce.
8. Identify which work/life concepts are affecting employees.
9. Explain why many corporations have downsized.
10. Describe the key variables for creating a customerresponsive culture.
Copyright © 2005 Prentice Hall, Inc. All rights reserved.
2–4
The Changing Economy
• Agriculture
➢ Until the late nineteenth century, all economies were agrarian.