业务流程建模

业务流程建模

跟着我国参加WTO，国内企业面对的市场竞争将比往常加倍猛烈。在这种前提下，企业急切须要进步企业的综合竞争才能。而营业流程重组是企业改良治理、进步效益的有效门路。这一思惟因此差不多显现了十余年，但迄今还未形成一套成熟的理论与方法体系，仍处于起步时期。对企业营业流程重组的理论进行研究，有助于企业周全改进自身的治理，进步企业的综合竞争力，使企业的效益产生飞跃式的进步。

今朝企业营业流程重组存在的重要问题一方面在于缺乏对营业流程的定量分析手段，关于流程的简化与集成没有实际可行的方法与对象。另一方面，对流程进行建模以及若何对差不多建立的流程模型进行分析及应用的问题并没有专门好的解决。

本文试图从营业流程建模的角度动身，起首对营业流程的分化方法进行了研究，给出了活动的表示方法。并研究了活动的分类、活动之间的关系等内容。然后经由过程对Meta-Model、UC矩阵、PERT图、GRAI、Petri网模型等建模技巧的研究与比较，分析了各类建模方法的特点及有用范畴。因为这些建模方法都来自其它范畴，并非专为营业流程所设计，因此本文以Petri网模型为例，对营业流程建模方法进行了改进研究。在此差不多上，经由过程仿真体系对营业流程模型进行仿真，在仿真过程上钩算流程的各类参数，从而为流程的简化与集成供给依照。最后，本文对仿确实运行治理和仿确实数据分析进行了研究。为营业流程模型仿真在流程简化和集成过程中的应用供给了可借鉴的方法。

关键词BPR；营业流程；营业流程重组；流程建模

Abstract

With our country joining WTO, domestic enterprises are facing further fiercer market competition than before. Under this kind of condition, enterprises need urgently to improve the comprehensive competitiveness. And it is the effective way that enterprises improve management, increase the benefit of the business process reengineered. this thought, Though has already been presented more than ten years, is still at the starting stage so far, and have not been formed a ripe theory and method system yet. To study the theory of Business Process Reengineering , will help enterprises improve one's own management all-side. Improve synthesized competitiveness of enterprise , enable benefit of enterprises to improve at a leap type .

At Present, the main problem of the enterprise business process reengineering, on one hand lie in lacking quantitative analysis means of business process, having no available methods to simplify and integrate the process. On the other hand, the problem to model the process and to analyses and use the existing model efficiently still existing.

This paper attempt to proceed from angle of the business process modeling, first to study the method of resolving business process, present the expression method of the activity, and studied the contents of the classification of the activities, the relation between activities, etc. Then by studying and comparing of modeling technology, such as Meta-Model, UC matrix, PERT chart, GRAI, Petri network model, etc, we can analyse the characteristics of various kinds of modeling methods and scope of application. Because the modeling methods all come from other fields, which are not designed for business process specially, this paper takes Petri network model as an example to improve the process modeling method of the business. On this basis, we carry on emulation to the process model of the business with the emulation system, calculate various kinds of parameters of the procedure in the course of emulation, thus offer basis on which procedure simplifies and integrates. Finally, this paper has studied operation management and data analysis of emulation. The application while the process is simplified and integrated of emulation of model of procedure of the