2020年国家开放大学电大《管理英语4》教学科件指导
国家开发大学管理英语4
国家开发大学管理英语4Unit 1 Management Functionsunit 1阅读1视频，Planning means making plans for a company, it does not involve any adjustment about previous plans. 错unit 1阅读2视频，What should leaders pay attention to if they were to create a healthy atmosphere in an organization? ca. They should pay attention to employees’ overusing of drugs.b. They should pay attention to employees’ health conditions.c. They should pay attention to employees’ emotion status.Unit 2 Communication Skillsunit 2阅读1视频，What does ‘be visible’ mean according to the passage? aa. Have substantial connections with employees.b. Greet stakeholders face to face.c. Interact with people electronically.unit 2阅读2视频，If demand is decreasing, allocative communication failure will result in overstocking and understaffing. 错Unit 3 Team Workunit 3阅读1视频，All the employees attending the team building event had two chances to blow up a balloon. If the balloon blasted twice, they failed. 对unit 3阅读2视频，What is the traditional team building closely related to?a. Forming teams to solve real problems.b. Playing games and attending seminars together.c. Holding department meetings.Unit 4 Staff Motivationunit 4阅读1视频How does Google motivate its employees?a. Offering entertaining equipment in the employees' office.b. Providing a friendly work culture in the company.c. Promoting the employees to higher job positions.unit 4阅读2视频A good CEO should find the root of the problem and figure out how to fix it with his executive board and even the whole company. 对Unit 5 Performance Evaluationunit 5阅读1视频If an enterprise uses performance management processes, it can be betterplaced to meet competitive challenges. 对unit 5阅读2视频Getting a bad performance review is the end of the world. 错Unit 6 Change Adjustmentunit 6阅读1视频The word “change” is the essence of what i s happening in the world today. 对unit 6阅读2视频What is NOT Jack Welch’s suggestion for leaders?ba. Sharing values of the companyb. Punishing complaints of customersc. Achieving resultsUnit 7 Workplace Culturesunit 7阅读1视频，The third function of organizational culture is to help make employees__ b __a. more obedient in their behaviorsb. more committed to the organizationc. more creative in their workunit 7阅读2视频，For a workplace culture to be positive, the direction and actions of the business must ___ b ____.a. be different from the core values of the employeesb. be in agreement with the core values of the employeesc. exclude the core values of the employees and their familiesUnit 8 Winning Strategiesunit 8阅读1视频，A good strategy is likely to fall apart without the input and feedback of the people responsible for executing the strategy. 对unit 8阅读2视频，How does 3M create its innovation culture? aa. Define jobs around innovation.b. Recognize innovation in every part of the company.c. Put innovation at the heart of strategy.Units 1-3 形考作业1（计分）1.—____________________identify the problems that have been occurring? —Well, as you know, the problems we had with Gary caused a lot of friction among the team.a. Are you able tob. What would youc. Will you2.—How can you explain the latest situation?—____________________,I know it is all my fault.a. I'm afraidb.Sorryc. Excuse m3.—How did your meeting go yesterday?— ____________________actually, it was really frustrating.a. Nothing specialb. Very goodc. Not so good4.— I think things have been a bit difficult for us the last couple of months. —__________. We've been working hard, but still getting behind.a. I don’t think sob. You're rightc. I'm afraid5.— Could you give us a speech on management functions some day this week? —________________.a. That'a good ideab. No, I already have plansc. I'd love to, but I'm busy this week6.— We could let some of the staff work from home.________________?— That's a good idea.a. What do you think of itb. Is there anything elsec. Do you have any good ideas7.— Will you help me arrange a meeting with Mr. Brown, please?—_____________a. No, I can't.b. Sorry I can't. I have to finish my project right now.c. No, no way.8.— I am sorry for what I have said to you.—_____________a. No problem.b. Don't think any more about it.c. I'm sure about that.9.— Could I borrow your iPad for a few hours?—_____________a. Sure, here you are. Enjoy your time.b. It doesn't matter.c. Yes, you can.10.— What are your teammates like?—_____________a. They are all good friends.b. They are all warmhearted and helpful.c. They all like sports and games.11.______ his anger the employees called him Mr. Thunder, but they loved him.a. In spite ofb. Due toc. Because12.Supervisors should ______ their employees in two-way communication so that understanding takes place.a. engageb. enablec. encourage13.______ employees keep leaving and joining the company, they also retire from time to time leaving empty places in various positions.a. Althoughb. Ifc. As14.The responsibilities in handbook ______ that managers have to be concerned with efficiency and effectiveness in the work process.a. indicateb. interruptc. imply15.In the 1950’s, management textbooks began to incorporate some of Fayol’s ideas ______ their content.a. intob. ofc. /16.Would you ______ her novels as serious literature or mere entertainment?a. mistakeb. classifyc. distinguish17.Creativity, especially __________ which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.a. /b. thatc. those18.If demand is rising but the firm __________ from communication failure, then stocks will fall and there will be understaffing.a. is sufferingb. is going to sufferc. has been suffering19.What you need to do is to keep things short and sweet, just the ______.a. highlightsb. questionsc. topics20.I think the primary ______factor is there's been so much absence lately.a. affectingb. contributingc. causing21.He's left now, but productivity hasn't ______that much.a. carried onb. picked upc. caught up22.The most important thing is to clarify _____ you want to say.a. whatb. whichc. that23.Regular and concrete feedback is important ______ who is not performing up to her potential.a. when dealt with a workerb. when dealing with a workerc. when to deal with a worker24. I like to think ______. I am always the one finding new ways to a situation or challenge.a. inside of the boxb. outside of the boxc. of the box25.I believe that I have a lot to contribute ___ to ___ a team environment, and am comfortable in both leadership and player roles.a. forb. withc. to26.Team members are ______ as unique people with irreplaceable experiences, points of view, and knowledge to contribute.a. viewedb. treatedc. known27.I have been very lucky to have had ______ managers during my career so far.a. terribleb. terrifyingc. terrific28. How do you get your members to ______ as a team?a. pull apartb. pull togetherc. pull up29.The team creates an environment ______ people are comfortable in communicating, advocating positions, and taking action.a. thatb. whichc. in which30.If I take the time to talk with my manager at the beginning of a project, we ______ off to a great start on the same page.a. can getb. have gotc. getUnits 1-3 形考作业1（计分）(2)1.—_____________— I'd like to have this film developed.a. What do you want?b. May I help you?c. What's it?2.Middle managers directly lied______ top management.a. fearingb. aboutc. to3.While modest fear might be healthy for motivation, ______ it can be like overusinga drug, which risks generating harmful side effects.a. abusingb. abusec. abused4.As I see it, you should manage—coordinate—the project and bring ______ the teams needed to complete it successfully.a. togetherb. inc. on5.______ managers spend most of their time in face-to-face contact with others, but they spend much of it obtaining and sharing information.a. Do not onlyb. Not only doc. Not only6.In today's environment, __________ people are often burned out, it's important for employees to have a personal connection with you and the work you believe in.a. whereb. whilec. when7.When the message finally reached the Command Center, it __________ “mutated” to become —“Send three and four-pence, we're going to a dance.”a. wasb. hadc. have8. A facility enabling participants in distant locations to _____ a conference electronically.a. attendb. take part inc. joined9.The travelers were not aware _______ the danger ahead.a. withb. forc. of10.All of the tables and chairs ____________ away.a. had been storedb. storedc. had stored11.He ______ more than 5000 English words when he entered the university.a. has learnedb. had learnedc. would have learned12. ______ yesterday, I would have asked him not to do that.a. If he had comeb. If he camec. Has he came13.The police are________ the two missing children.a. looking forb. looking outc. looking after14.Sometimes, members of teams create obstacles by_______ solely their own pursuits and goals.a. focusing tob. focusedc. focusing on15.— Will you go on a picnic with us tomorrow?—____________________.a. I'm afraid I have no ideab. Sorry, I have an appointment with Dr. Brownc. Yes, but I'll have English classes16. — This project is too big for me to finish on time.—________________.a. Please do me a favorb. That is a daydreamc. I'll give you a hand17. AT&T found that employees with better planning and decision-making skills were ______ to be promoted into management jobs.a. more likeb. more unlikelyc. more likely18.He must answer the question ______ he agrees with it or not.a. ifb. whetherc. which19.Domestic-made TV sets are not ______ imported ones at all.a. more inferior thanb. inferior thanc. inferior to20.I have no idea______ you mean.a. howb. whatc. that21.Who was ______ the meeting？a. leadingb. chargingc. chairing22.Every time I tried to say something, he would ______ to something else.a. move offb. move overc. move on23.Ineffective communication can be ______.a. destroyedb. damagedc. disastrous24.The majority of these team challenges ______ anywhere.a. can deliverb. are deliveredc. can be delivered25. In high school, I am equally comfortable______as a member of a team and independently.a. to workb. workingc. work26.We’ve asked the stand designers we used before to ____ up with some designs for us.a. hurryb. comec. get27.It is often the fact ____ the team members haven't agreed on how they will delivera product or service.a. thatb. whichc. why28.— If you can't say what you've come to say at the meeting, what's the point?—____________________,but I think you might need to change your approach somewhat.a. I know thatb. I am not surec. I can see that29.He could not ______ his foolish mistake.a. accountb. accountsc. account for30.It’s about my new role as project coordinator that I’m taking ______.a. onb. off31.The demands and requirements placed on the CEO of Sony are different from ______ on the manager of your local Wendy's restaurant.a. thoseb. thesec. which32.can grasp and act upon.a. whenb. whoc. that33.We are interested in the weather because it ______ us so directly — what we wear, what we do, and even how we feel.a. affectsb. effectsc. benefits34.If there is friction between team members，examine the work processes they mutually own.-----which one can replace the underlined word?a. currentlyb. collectivelyc. simply35.Along the dusty road ______ a group of tourists.a. to comeb. Comingc. cameUnits 4-6 形考作业2（计分） (1)1.— You'd better not push yourself too hard. You can ask the team and listen. — __________a. You are right.b. No, we can't do that.c. I think it will kill our time.2.— Do you mind if I use vouchers to spend in a restaurant?— __________a. Not at all. Go ahead.b. Yes, please.c. No, thank you.3.— __________— You might as well write a thanks-note.a. Could you suggest some ways of the rewards?b. How do you like the rewards?c. What do you do with the rewards?4.— I think I have made a great mistake.— ____________a. I don't think so. It's really terrible.b. I don't think so. You really made an error.c. I don't think so. It's not your fault.5.— Over-the-top? You mean…— ____________a. Thanks a lot.b. Well, sometimes your co-workers feel that you are too loud.c. No, I don't.6.— Why didn't you come to my birthday party yesterday?— ____________a. Excuse me, my friend sent me a flower.b. Fine, I never go to birthday parties.c. Sorry, but my wife had a car accident.7.— Do you know where I can repair my motorcar?— ____________a. You drive too fast to damage it.b. It's cheap to repair a motorcar.c. Around the street corner.8.— Don't worry, Mum. The doctor said it was only a common cold.— ________ ! I'll tell Dad there's nothing serious.a. What a reliefb. How surprisingc. I'm so sorry9.—I'm going to Beijing for a few days.— _______. I wish I could go with you.a. I really envy youb. Forget itc. It doesn't matter10.— If you don't believe in yourself, no one else will.— _____. Confidence is really important.a. That's not the pointb. I don't think soc. I couldn't agree morepanies are ______ interested in your soft skills ______ they are in your hard skills.a. so… that…b. as…as…c. not…until…12.Fifty-five per cent of the respondents said that praise and attention from their supervisor would make them feel ______ the company cared about them and their well-being.a. likeb. as ifc. even if13.All the team members tried their best. We lost the game, _________.a. thereforeb. howeverc. since14.The leader ______ at creating opportunities to provide rewards, recognition and thanks to his or her staff.a. excellentb. excelsc. exceeds15.______ clearly communicate with and actively listen to employees is essential to improve their performance.a. Being ableb. Being able toc. Be able to16.I think a big part of it is ______ we know how to have fun on the job.a. whyb. thatc. which17. Self-esteem needs might include the ______ from a workplace.a. rewardedb. rewardsc. rewarded18.______ the job, employers don't want to hire people who are difficult to get along with.a. Regardlessb. Regardless ofc. Despite of19.At a rough ________, we will take another four weeks to finish this plan.a. valueb. estimatec. account20.The workmen want to ________ the number of working hours and to increase pay.a. deleteb. depressc. decrease21.Linda walked at the head, ________ by her colleagues.a. followedb. to followc. following22.A child's character is greatly influenced by his home ________.a. environmentb. situationc. case23.Wendy suggests that we ________ tomorrow.a. should gob. shall goc. will go24.Good work ________ good pay.a. deservesb. desertsc. requests25.Please ask the solicitor what his ________ would be to take the case to court.a. fareb. feec. salary26.Without his assistance, I ________ the research last month.a. should not finishb. would not have completedc. could not finish27.On hearing the news of ______ the major exam again, the girl burst into tears.a. her being failedb. she failedc. her having failed28.He ordered that nothing ________ until the police arrived.a. should be touchedb. had been touchedc. was touched29._____the deepening of China's economic reforms, there is greater cooperation and interdependence between the private and the public sector.a. For the sake ofb. Withc. As well as30.Redundancy happens when employees need to _____ their workforce. And as a result, someone gets dismissed from work.a. reformb. reproducec. reduceUnits 4-6 形考作业2（计分） (2)1.—Can I get you a couple of tea?—_________________________.a. With pleasureb. You can, pleasec. That's very nice of you2.— Wow! This is a fantastic project! I've never known you're so creative. — __________a. Thanks for your compliments.b. Great, I dare to say I am a talent.c. Don't mention it.3.— Haven't seen you for ages. What are you busy doing now?— ____________a. I am working part time in a bookstore.b. Yeah, thanks for coming.c. Yes ,long time no see.4.— Can I have three days off next week, Mr. Smith?— _____. I can manage without you.a. I'm afraid notb. Of coursec. It depends5.— Which of these hats do you want?— _______ . Either will do.a. No problemb. I don't mindc. Go ahead6.An appreciated gift and the gesture of providing it will ______ your coworker's day.a. lift tob. light upc. look up7.Learning new things has always been a great ______ for me.a. motivatorb. motivatec. motivation8.They have come to the conclusion ________ this winter will be even colder than before.a. forb. whichc. that9.My leather shoes cost me ________ the last pairs I bought.a. three times asb. three time asc. three times as much as10.There is no _____ the fact that he is the best student in the class.a. denyb. denyingc. denies11.She is very adaptive and soon adapted ______ to the campus life.a. asb. withc. to12.They depend on each other to survive. In other words, they are ______ for survival.a. interwovenb. interdependentc. international13.All _____ glitters (闪闪发光) is not gold.a. thatb. whatc. which14.By the end of the year, the sales plan for the next year______.a. will be madeb. will have been madec. have been made15.To build the reservoir（水库）， thousands of people have to be_______ .a. reopenedb. relocatedc. repeatedUnits 7-8 形考作业3（计分）(1)1.— Sorry for being late. I should have called you earlier.—__________. I've just arriveda. You are welcomeb. That's no troublec. That's all right2.— The trip ought not to take more than an hour.— ____________ . It is at least two hours.a. You must be jokingb. It dependsc. I guess so3.— Terribly sorry to interrupt, but may I use your dictionary?— Yes,______________.a. of courseb. it doesn’t matterc. no hurry4.— The Auto Show in the City Stadium has been canceled.— Oh, no！_________a. It doesn't matter!b. What a pity!c. It's not interesting at all!5.— Have you already paid? What's my share of the bill？— _________. It wasn't very much.a. It's my shareb. Don't worry about itc. None of your business6.— ____________________________—Actually I prefer working on my own.a. May I open the window to let in some fresh air?b. Do you prefer teamwork or working individually?c. Could I use this dictionary?7.— You have to believe in yourself. No one else will, if you don't.— ____________________Confidence is really important.a. I couldn't agree more.b. I don't think so.c. It's not my cup of tea.8.—It's about a successful businessman's management experience, isn't it? — ____________a. It's up to you!b. My pleasure!c. That's right!9.—Scott，I'd like to have your opinions about my written report.—________________ But I have one suggestion.a. It looks fine to me.b. That's a good idea.c. You are too modest.10.— I'd like a wake-up call at 7:00 a.m., please!— OK,________________ .a. You will certainly make it.b. I'll make sure you get one.c. just do what you like.11.Cultural differences ________ four categories: religion, nationality, region and lifestyle.a. fall intob. fall downc. fall off12.The change of house prices may _____ birth rates.a. have effects onb. effectc. have affect on13.Their economy is export ______.a. orientationb. orientatingc. oriented14.All the _____ guests are seated in the front row.a. distinguishingb. extinguishingc. distinguished15. ______ on the hilltop, you could enjoy the scenery of the city bathed in the sun.a. Standb. Stoodc. Standing16.What can we expect ____him?a. inb. fromc. on17. After days of investigation, the police were ____ reality.a. approachingb. looking intoc. finding18.Great changes ________ in companies in the U.S. and abroad because of globalization.a. are taken placeb. have taken placec. have been taken place19._____ foster a creative culture, it is important to find the right employees during the recruitment process and bring them into the company.a. In order tob. In order thatc. In order for20.______ the importance of English, we should put more effort into it and try to learn it well.a. Givenb. Gavec. Giving21. This is the man ______ last night.a. whom I saw himb. whom I sawc. what I saw22.We need ________ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.a. plainb. generalc. outstanding23.Happiness cannot be measured ___ terms of money.a. inb. onc. by24.As is known to all, it is unwise to give a child _________ he or she wants.a. howeverb. whicheverc. whatever25.When people are surrounded by ______ communication and encouragement, they canfind the courage to try, fail, redo, and try again.a. corporateb. complicatedc. constant26.__________ in which innovation flourishes takes courage.a. Create a cultureb. To creating a culturec. To create a culture27.We ________ with achievement.a. catch upb. donec. are obsessed28.please ______ your hand if you have any question at all.a. raiseb. risec. arise29.He ___________ the value of a healthy body until he got sick seriously.a. didn’t realizeb. hasn’t realizedc. realized30.Although we can’t compete in terms of size, I _____ believe we hold an advantage in terms of dedication to customer service.a. didb. doc. haveUnits 7-8 形考作业3（计分）(2)1._____ there is smoke, there is fire.a. Ifb. Wherec. When2.An agreement was reached on the _____ of mutual respect and mutual interest.a. basisb. basicc. base3.The reason _____ he was absent from class yesterday was that he was ill and hospitalized.a. whyb. thatc. forpared ______ English, Chinese is generally believed to be more difficult to learn.a. fromb. againstc. with5.It is more important for the company to give the creative members the chance to explore creative approaches and ideas _____ constrict and confine them.a. rather thanb. prefer toc. other than6.The world largest search engine company provides a free search service ________ users can get relevant results in an instant.a. in whichb. with whichc. with that7.Even the most brilliant strategy faces failure _____ it cannot be explained clearly and concisely.a. unlessb. ifc. whether8.When a strategy is not understood or embraced, it usually _______ misunderstanding and uneven commitments to implementation.a. results intob. results fromc. results in9.Until a strategic plan is ___________, it has no real value.a. put into productionb. put into effectc. put into use10.__________ he was exhausted, he kept on working.a. Even ifb. Ifc. Although11. ______ we can't compete in terms of size I do believe we hold an advantage in terms of dedication to customer service.a. Althoughb. Thereforec. But12.The key ______ successful implementation is clearly communicating the strategy to the whole company.a. inb. toc. of13.We are obsessed _________ achievement.a. onb. withc. of14.— Who should be responsible for the accident?— The boss, not the workers. They just carried out the order ______.a. as they toldb. as toldc. as are told15.How do we expect to compete with a company that has such a huge ______ and huge resources?a. reductionb. reputationc. recommendationUnits 7-8 形考作业3（计分）(3)1.Strategic planning is __________ a top-down directive.a. not longerb. not morec. no longer2.Our party __________ teachers, pupils and their parents.a. is composed ofb. is made ofc. is consisted of3.The deal _________ when we failed to agree on a price.a. fell downb. fell overc. fell apart4.He will write to me as soon as he ______ home.a. returnsb. will have returnedc. will return5.You hit the nail ________.a. on the footb. on the handc. on the head。
(更新版)最新国家开放大学电大《国家开放大学学习指南》《管理英语4》网络核心课答案
（更新版）最新国家开放大学电大《国家开放大学学习指南》《管理英语4》网络核心课答案
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形考任务1
一、单项选择（每题5分，共计10分）
题目1
请将你认为不适合描述为国家开放大学特色的选项选择出来。
（）
选择一项：
b. 国家开放大学是一所与普通高校学习方式完全相同的大学
题目2
请将不能客观地描述国家开放大学学习方式的选项选择出来。
（）
选择一项：
a. 只有在面对面教学的课堂上才能完成学习任务
二、判断题（每题2分，共计10分）
题目3
制定时间计划，评估计划的执行情况，并根据需要实时地调整计划，是管理学习时间的有效策略。
（）
选择一项：
对
题目4
远程学习的方法和技能比传统的课堂学习简单，学习方法并不重要。
（）
选择一项：
错
题目5
在国家开放大学的学习中，有课程知识内容请教老师，可以通过发email、QQ群、课程论坛等方式来与老
师联络。
（）
选择一项：
对
题目6
在网络环境下，同学之间、师生之间无法协作完成课程讨论。
（）。
管理英语4教案
管理英语4教案
《管理英语4》教案
第一部分：课程和老师介绍：
1、《管理英语4》课程介绍
手机---开放云书院（介绍安装方法）
网上---国开学习网，如何登陆，进入课程后怎么经行《管理英语4》课程的学习，现场演示。
2、老师简单介绍（为初次来上课的学生）
第二部分：课程讲解
通过做的PPT 进行课程的讲解，主要通过习题加课文的方法，今天主要学习Unit six Change Management 和Unit seven Workplace Culture
1、Unit Six Change Management
认识和熟悉以下单词
adapt 适应capture 捕捉（到）essence 本质
downsize 裁员norm 常规，惯例exempt 被免除的
undergo 经历scholar 学者acquainted 熟悉的
讲解文章How to Adapt to Change in the Workplace?
重难点句型讲解：
（1）If there’s one word that captures the essence of what is occurring in the world today, it’s “change”.
（2）Downsizing, reorganizing, and cutting costs, are now the norm for survival.。
管理英语4教案
《管理英语4》教案第一部分：课程和老师介绍：1、《管理英语4》课程介绍手机---开放云书院（介绍安装方法）网上---国开学习网，如何登陆，进入课程后怎么经行《管理英语4》课程的学习，现场演示。
2、老师简单介绍（为初次来上课的学生）第二部分：课程讲解通过做的PPT 进行课程的讲解，主要通过习题加课文的方法，今天主要学习Unit six Change Management 和Unit seven Workplace Culture1、Unit Six Change Management认识和熟悉以下单词adapt 适应capture 捕捉（到）essence 本质downsize 裁员norm 常规，惯例exempt 被免除的undergo 经历scholar 学者acquainted 熟悉的讲解文章How to Adapt to Change in the Workplace?重难点句型讲解：（1）If there’s one word that captures the essence of what is occurring in the world today, it’s “change”.（2）Downsizing, reorganizing, and cutting costs, are now the norm for survival.（3）You cannot live in the past, so denying that change could occur only makes things more complicated for you.（4）When you come across clues that hint change is on the way, acknowledge them!（5）Change is a time when one’s confidence about one’s skills and capabilities gets shaky.（6）You can’t get to the top of Everest by jumping up the mountain.（7）“...Step by step, you get to the goal,”say Robin Sharma, one of the world’s most sought-after leadership and personal success experts.3、Unit Seven Workplace Culture认识和熟悉以下单词positive积极地constant 经常的vision 远见卓识的set the tone of...为。
2020年国家开放大学电大《管理英语4》网络核心课形考网考作业及答案
2020年最新国家开放大学电大《管理英语4》网络核心课形考网考作业及答案100%通过考试说明：2020年春期电大把《管理英语4》网络核心课纳入到“国开平台”进行考核，它共有八个单元自测。
针对该门课程，给出了每个单元自测的二套标准题库，在考试中可多次抽取试题，直至与其中的一套答案相近即可。
本文库还有其他网核及教学考一体化答案，敬请查看。
单元自测1第一套一、选择填空题（每题10分，共5题）题目1— This project is too big for me to finish on time.选择一项：C. I'll give you a hand题目2— I think things have been a bit difficult for us the last couple of months.—__________. We've been working hard, but still getting behind.选择一项：A. You're right题目3AT&T found that employees with better planning and decision-making skills were ______ to be promoted into management jobs.选择一项：A. more likely题目4The Human Resource Managing Department at Honda is given specific instructions ______ employ the best possible workers.选择一项：C. on how to题目5The responsibilities in handbook ______ that managers have to be concerned with efficiency and effectiveness in the work process.选择一项：B. indicate题目6二、阅读理解：根据文章内容，判断正误（共50分）。
2020年国家开放大学《管理英语4》作业与练习4
Text 4Though often viewed as a problem for western states, the growing frequency of wildfires is a national concern because of its impact on federal tax dollars, says Professor Max Moritz, a specialist in fire ecology and management.In 2015, the US Forest Service for the first time spent more than half of its $5.5 billion annual budget fighting fires—nearly double the percentage it spent on such efforts 20 years ago. In effect, fewer federal funds today are going towards the agency’s other work—such as forest conservation, watershed and cultural resources management, and infrastructure upkeep—that affect the lives of all Americans.Another nationwide concern is whether public funds from other agencies are going into construction in fire-prone districts. As Moritz puts it, how often are federal dollars building homes that are likely to be lost to a wildfire?“It’s already a huge problem from a public expenditure perspective for the whole country,” he says.” We need to take a magnifying glass to that. Like, “Wait a minute, is this OK?” “Do we want instead to redirect those funds to concentrate on lower-hazard parts of the landscape?”Such a view would require a corresponding shift in the way US society today views fire, researchers say.For one thing, conversations about wildfires need to be more inclusive. Over the past decade, the focus has been on climate change—how the warming of the Earth from greenhouse gases is leading to conditions that worsen fires. While climate is a key element, Moritz says, i t shouldn’t come at the expense of the rest of the equation.“The human systems and the landscapes we live on are linked, and the interactions go both ways,” he says. Failing to recognize that, he notes, leads to “an overly simplified view of what the solutions might be. Our perception of the problem and of what the solution is becomes very limited.”At the same time, people continue to treat fire as an event that needs to be wholly controlled and unleashed only out of necessity, says Professor Balch at the University of Colorado. But acknowledging fire’s inevitable presence in human life is an attitude crucial to developing the laws, policies, and practices that make it as safe as possible, she says.“We’ve disconnected ourselves from living with fire,” Balch says. “It is really important to understand and try and tease out what is the human connection with fire today.”1. More frequent wildfires have become a national concern because in 2015 they .[A] exhausted unprecedented management efforts[B] consumed a record-high percentage of budget[C] severely damaged the ecology of western states[D] caused a huge rise of infrastructure expenditure2. Moritz calls for the use of “a magnifying glass” to.[A] raise more funds for fire-prone areas[B] avoid the redirection of federal money[C] find wildfire-free parts of the landscape[D] guarantee safer spending of public funds3. While admitting that climate is a key element, Moritz notes that .[A] public debates have not settled yet[B] fire-fighting conditions are improving[C] other factors should not be overlooked[D] a shift in the view of fire has taken place4. The overly simplified view Moritz mentions is a result of failing to .[A] discover the fundamental makeup of nature[B] explore the mechanism of the human systems[C] maximize the role of landscape in human life[D] understand the interrelations of man and nature5. Professor Balch points out that fire is something man should .[A] do away with[B] come to terms with[C] pay a price for[D] keep away from1. 【答案】[B] consumed a record-high percentage of budget2. 【答案】[D] guarantee safer spending of public funds3. 【答案】[C] other factors should not be overlooked4. 【答案】[D] understand the interrelations of man and nature5. 【答案】[B] come to terms with。
《管理学专业英语教程(第4版)》教学课件—lesson4 What is Strategy
❖ Cost is generated by performing activities, and cost advantage arises from performing particular activities more efficiently than competitors.
Others
to customers
charge higher average unit prices
A company can
outperform
rivals
Both greater value &
lower cost
LOGO
Operational Effectiveness
❖ Ultimately, all differences between companies in cost or price derive from the hundreds of activities (e.g. the right chart)
ahead of rivals.
LOGO
Background Introduction
❖ Positioning---once the heart of strategy---is rejected as too static for today’s dynamic markets and changing technologies.
《管理学专业英语教程(第4版)》教学课件—lesson13 The Seven Principles Of Supply Chain Management
Channel-wide S&OP can detect early warning signals of demand and takes into account vendor and carrier Fcuadpaanbilities, capacity, and constraints
Principle 1
❖Segment customers based on the service needs of distinct groups and adapt the supply chain to serve these segments profitably.
Principle 1
❖ Unsuccessful efforts:
▪ functionally defined and narrowly focused
▪ lack sustaining infrastructure ▪ uncoordinated change
activity erupts
Summary
Distill seven fundamental principles of supply chain management.
Supplier's price ↑
Inventory ↑
Principle 5 ❖Fundamental prerequisite
Maintenance
Repair
Operating supplies
Direct materials
2020年国家开放大学电大《管理英语4》教学科件指导
《管理英语4》课程教学大纲为指导全国开放大学管理类专业（本科）开设的《管理英语4》课程建设与教学工作，根据开放大学利用现代信息技术手段进行教学的特点和成人学生群体学习的实际需求，特制订本大纲。
大纲的各项规定可作为教材编写、教学安排、教学质量检查与评估、教学资源建设、教学支持服务的依据。
第一部分大纲说明一、课程性质和任务1.课程性质《管理英语4》是为国家开放大学管理类专业（专科起点本科）开设的公共英语课程；计3学分，54学时，开设一学期，建议第二学期开设。
本课程将英语学习与与行政管理、公共事业管理、教育管理、工商管理、农村行政管理等专业的职场活动相结合，以真实的语言素材为载体创设职场情景，在进行英语语言基础知识和基本技能训练的同时，培养学生在职场情景下使用英语进行交流的能力。
2.课程任务通过《管理英语4》课程的学习，学生应能掌握一定英语语言基础知识和基本技能，具有一定的读、听、说、写能力；同时，了解管理活动中最基本的英语词语及表达方式，能在涉及与行政管理、公共事业管理、教育管理、工商管理、农村行政管理等专业的职场活动中进行基本交流；并为今后职场英语应用能力的进一步提高奠定基础。
3.教学对象《管理英语4》课程的教学对象为国家开放大学管理类的行政管理、公共事业管理、教育管理、工商管理、农村行政管理等专业的成人学生和具有同等英语水平的业余学习者。
4.课程的衔接《管理英语》(4) 为英语基础段最后一门课程。
学有余力的学生可以继续选学跟专业、职业更加密切相关的专门用途性质的英语课程。
二、课程教学基本要求《管理英语4》课程在加强学生的英语语言基础知识和基本技能训练的同时，使学生接触并了解与职业相关的基本知识，培养学生在管理事务活动中使用英语进行交际的实际能力。
本课程不同维度的基本要求如下：1.语言基础知识●在词汇认知方面，应能认知4,000个左右的词汇（含前期认知的3,200个左右）及其常见短语或固定搭配，以及一定量的职场相关词汇和短语；●在词汇掌握方面，应能熟练使用其中的2,600个左右词汇（含前期掌握的2,100个左右）及其常见短语或固定搭配，以及一定量的职场相关词汇和短语；●在语法知识方面，应能掌握基础语法知识（见教材细目表）；●在功能意念方面，应能掌握常见功能意念（见教材细目表）及其惯用表达方法等。
2020年国家开放大学电大《管理英语4》网络核心课形考网考作业及答案
2020年最新国家开放大学电大《管理英语4》网络核心课形考网考作业及答案单元自测1第一套一、选择填空题（每题10分，共5题）题目1— This project is too big for me to finish on time.选择一项：C. I'll give you a hand题目2— I think things have been a bit difficult for us the last couple of months.—__________. We've been working hard, but still getting behind.选择一项：A. You're right题目3AT&T found that employees with better planning and decision-making skills were ______ to be promoted into management jobs.选择一项：A. more likely题目4The Human Resource Managing Department at Honda is given specific instructions ______ employ the best possible workers.选择一项：C. on how to题目5The responsibilities in handbook ______ that managers have to be concerned with efficiency and effectiveness in the work process.选择一项：B. indicate题目6二、阅读理解：根据文章内容，判断正误（共50分）。
Who Killed Nokia?Nokia executives attempted to explain its fall from the top of the smartphone pyramid with three factors: 1) that Nokia was technically inferior to Apple, 2) that the company was complacent and 3) that its leaders didn't see the disruptive iPhone coming.It has also been argued that it was none of the above. Nokia lost the smartphone battle because of divergent shared fears among the company's middle and top managers which led to company-wide inertia that left it powerless to respond to Apple's game.Based on the findings of an in-depth investigation and 76 interviews with top and middle managers, engineers and external experts, the researchers discovered a culture of fear due to temperamental leaders and that frightened middle managers were scared of telling the truth.The fear that froze the company came from two places. First, the company's top managers had a terrifying reputation. Some members of Nokia's board and top management were described as “extremely temperamental” and they regularly shouted at people “at the top of their lungs”. It was very difficult to tell them things they didn't want to hear. Secondly, top managers were afraid of the external environment and not meeting their quarterly targets, which also impacted how they treated middle managers.Top managers thus made middle managers afraid of disappointing them. Middle managers were told that they were not ambitious enough to meet top managers' goals.Fearing the reactions of top managers, middle managers remained silent or provided optimistic, filtered information. Thus, middle managers directly lied to top management.Worse, a culture of status inside Nokia made everyone want to hold onto vested power for fear of resources being allocated elsewhere if they delivered bad news or showed that they were not bold or ambitious enough to undertake challenging assignments.Beyond verbal pressure, top managers also applied pressure for faster performance in personnel selection. This led middle managers to over promise and under deliver. One middle manager told us that “you can get resources by promising something earlier, or promising a lot. It's sales work.”While modest fear might be healthy for motivation, abusing it can be like overusing a drug, which risks generating harmful side effects. To reduce this risk, leaders should coordinate with the varied emotions of the staff. Nokia's top managers should have encouraged safe dialogue,internal coordination and feedback to understand the true emotion in the organization.操作提示：正确选T，错误选F。
2020年国家开放大学电大《管理英语4》网络核心课形考网考作业及答案
2020年最新国家开放大学电大《管理英语4》网络核心课形考网考作业及答案100%通过考试说明：2020年春期电大把《管理英语4》网络核心课纳入到“国开平台”进行考核，它共有八个单元自测。
针对该门课程，给出了每个单元自测的二套标准题库，在考试中可多次抽取试题，直至与其中的一套答案相近即可。
本文库还有其他网核及教学考一体化答案，敬请查看。
单元自测1第一套一、选择填空题（每题10分，共5题）题目1— This project is too big for me to finish on time.选择一项：C. I'll give you a hand题目2— I think things have been a bit difficult for us the last couple of months.—__________. We've been working hard, but still getting behind.选择一项：A. You're right题目3AT&T found that employees with better planning and decision-making skills were ______ to be promoted into management jobs.选择一项：A. more likely题目4The Human Resource Managing Department at Honda is given specific instructions ______ employ the best possible workers.选择一项：C. on how to题目5The responsibilities in handbook ______ that managers have to be concerned with efficiency and effectiveness in the work process.选择一项：B. indicate题目6二、阅读理解：根据文章内容，判断正误（共50分）。
国家开放大学《管理英语4》
适用：【笔试+机考+一网一】【课程号：04020】总题量（430）：写作题(12) 交际用语(106) 词汇与语法(210) 阅读理解（单选）(23) 阅读理解（判断）(23) 翻译题(30) 阅读填空题(13) 听力理解(13)写作题(12)1、Complete the apology letter with the giv...2、Complete the Promotion Project with the ...3、Suppose you are to make a choice between...4、Write a composition on My Dream Job. You...5、Write a composition with at least 100 wo...6、Write about an event based on the follow...7、Write an essay with at least 100 words o...8、Write at least 100 words about an event ...9、Write at least 100 words about as event ...10、Write at least 100（120）words about an eve...11、根据所给信息求，完成工作计划。
...12、了解会议日程的主要内容，根据所给信息制定会...1、Complete the apology letter with the given Chinese.Objective Priority ActionSt epsResponsible Person(w h o)Due date (when)StatusReduce office supply costs by10%by the end of the 4th quarter. 1 C Jack BrownSeptember15Completed2 D Mike JonesSeptember15Completed3 B Mike Jones October 1 Completed4 A Jack/Mike October30 Completed5 H JackNovember15In Process6 E JackNovember15In Process7 F JackDecember15In Process8 GJack/MikeMikeJanuary 15Notstarted范文参考：Dear Mrs. Smith,I am writing to apologize for (为……道歉) passing notes in class.I realize that you were discussing important concepts that are going to help us write our upcominganalysis essays and do well on the final, and I should have been paying closer attention (密切关注) From now on (从现在开始), I’ll limit my classroom communication to helpful comments thatare related to（有关）the subject matter and wait to discuss personal things until after class.I also wanted to thank you for giving me a warning instead of _(代替) detention because my coachwould have benched me if I had been late to practice. I promise you (承诺) you won’t have to makethat decision again.Sincerely/Sincerely yours谨上),KellyTammen2、Complete the Promotion Project with the given Chinese.Promotion mix EmailDirectMailWorkshop Sales forceGoals To __________________（六个月增加10%的销售）Target marketBusinesses that __________________（需求人力资源管理软件处理人力管理职能）Lunch date__________________（2015年1月）Key messages toget leads torespond to youroffer/call toactionPresent software's uniquefeatures that address users'needs.__________________（邀请销售领军人物参加免费的研讨会）Activities/TimingJan 15,send 500emails to alist ofcompany'stargetmarketFeb 15,send directmail to 50qualifyingsalesleads, andregister 20to attendfreeworkshopMar 15 3hours ofworkshopfor 20prospects__________________（三月到五月，向有意向的客户直接销售）Lunch dateEmail Response Rate: 10% of 500 emails (50 sales leads)Direct Mail Response Rate: 20 prospects out of 50 sales leadsNumber of new clients:10 out of 20 prospectsSales: Increase sales by 10%参考答案：To increase sales by 10% at the end of six monthsBusinesses that require HR software solution to manage HR functionsJanuary 2015Invite sales lead to attend a free workshop.Mar to May, direct selling to prospects【译文】参考答案：在六个月后将销售额提高10%需要人力资源软件解决方案来管理人力资源功能的企业2015年1月邀请销售主管参加免费工作坊。
大学英语4教学ppt课件ppt
Vocabulary and grammar
Producing sounds accurately and consistently, emphasizing correct pronunciation of individual words and connected speech.
Correct pronunciation
Speaking without too many pauses or hesitations, and being able to speak naturally and comfortably.
Fluency and spontaneity
Using a wide range of vocabulary and complex sentence structures to express ideas clearly.
Understanding and correctly interpreting non-verbal cues, such as gestures, facial expressions, and body language.
Empathy
Adaptability
Non-verbal communication
Each unit includes a PPT presentation that covers the necessary background information and language points.
《管理学专业英语教程(第4版)》教学课件—lesson6 Meeting the Challenge of Corporate Entrepreneurship
Balancing Acts
What should companies
avoid?
• either-or approaches to corporate entrepreneurship because they place the old and new cultures in conflict with each other
Why Traditional Responses Fail
Diffused Responsibility Fizzles out
In an organization where every executive shares responsibility for new-business
creation
Meeting the Challenge of Corporate Entrepreneurship
管理学专业英语教程（第四版）
The Business Challenge of The Day
Two challenges to meet
1.They must become Janus-like, looking in two directions at once, with one face focused
Challenge1
• new businesses require innovation, innovation requires fresh ideas, and fresh ideas require
Challenge2 mavericks.
• the poor fit between new businesses and old Challenge3 systems
2020秋国家开放大学“开放本科”行管专业《管理英语4》期末考试真题14试题与答案
2020秋“开放本科”行管专业《管理英语4》期末考试真题1试题与答案一、选择填空题（每题10分，共5题）题目1— The Auto Show in the City Stadium has been canceled. — Oh, no！_A_选择一项：A. What a pity!B. It doesn't matter!C. It's not interesting at all!解析：本题考核交际用语和语境理解能力。
根据“Oh, no”可知说话人对汽车展的取消感到很遗憾。
A选项What a pity 意为“真可惜”；B选项It doesn't matter意为“没关系”；C选项It's not interesting at all意为“一点也没意思”。
根据语境应用“What a pity.”作答，表示“很遗憾”，所以答案是A。
题目2— Terribly sorry to interrupt, but may I use your dictionary?— Yes,_A_.选择一项：A. of courseB. it doesn’t matterC. no hurry解析：本题考查交际用语。
no hurry不必着急；it doesn't matter没关系；of course当然。
所以答案是A。
题目3Compared _A_English, Chinese is generally believed to be more difficult to learn.选择一项：A. withB. fromC. against译文：人们普遍认为，与英语相比，中文要难学得多。
解析：compared with是固定搭配，意为“与……相比”，符合语境，所以正确答案是A。
题目4_A_ on the hilltop, you could enjoy the scenery of the city bathed in the sun.选择一项：A. StandingB. StandC. Stood译文：站在山顶上可以欣赏沐浴在阳光中的城市的美景。
管理英语4
• 寻求共识和解决方案
采取措施和跟进反馈
• 安排处理和跟进
• 定期反馈处理结果
• 总结经验教训和改进措施
06
职场英语商务活动与社交
礼仪
商务活动的基本流程与礼仪
邀请函的回复与确认
• 确认参加活动的意向
• 回复邀请函的时间和方式
• 准备参加活动所需的资料和物品
活动现场的礼仪与规矩
• 制定详细的会议议程
• 检查会议设备和设施
• 考虑交通和住宿安排
• 发送会议通知和资料
• 确保网络连接和音视频效果
• 提前做好会场布置和安排
团队沟通与协作：提高工作效率
建立有效的沟通渠道
• 使用电子邮件和即时通讯工具
• 定期召开团队会议和汇报
• 鼓励团队成员提出建议和意见
分配任务和明确责任
• 根据团队成员的技能和经验分配任务
• 避免在休息时间拨打电
话
• 提前准备好通话内容
保持通话时间适中
• 尽量控制通话时间
使用礼貌用语
• 避免在通话中浪费时间
• 结束时表示感谢和告别
• 使用请、谢谢等礼貌用
语
• 使用道歉用语
• 避免使用冒犯性语言
有效电话沟通技巧
结束时表示感谢和告别
• 感谢对方的帮助和支持
• 告别时使用礼貌用语
• 挂断电话时注意语气和表情
DOCS
• 分析问题的原因和影响
• 提出解决方案和建议
03
采取措施和跟进反馈
• 安排处理和跟进
• 定期反馈处理结果
• 总结经验教训和改进措施
05
职场英语会议与团队协作
2020秋国家开放大学“开放本科”行管专业《管理英语4》期末考试真题12试题与答案
2020秋“开放本科”行管专业《管理英语4》期末考试真题1试题与答案一、选择填空题（每题10分，共5题）题目1— Why didn't you come to my birthday party yesterday?—_B_选择一项：A. Excuse me, my friend sent me a flower.B. Sorry, but my wife had a car accident.C. Fine, I never go to birthday parties.解析：本题是考核“解释原因”的交际用语, 前者问及对方未能应邀的原因，通常都应先表示歉意，然后解释原因。
答案A中“excuse”是准备打扰别人时的事前歉意，答案B中“sorry”是事后道歉，并说明了原因，C并没有承接上文，表示歉意。
所以答案是B。
题目2— Haven't seen you for ages. What are you busy doing now?—_C_选择一项：A. Yes ,long time no see.B. Yeah, thanks for coming.C. I am working part time in a bookstore.解析：本题是考核“回答问题，做出解释”的交际用语, 前者第二句问对方“最近在忙什么”，只有答案C回答了“我现在正在一家书店兼职”。
A答案只是再次表示好久不见，并没有回复对方问题，B答案对他的到来表示感谢，均没有解释和回答对方提出的问题。
所以答案是C。
题目3Good work _A _ good pay.选择一项：A. deservesB. requestsC. deserts译文：好的工作应得到好的报酬。
解析：词义辨析题。
deserve应得，值得；request请求，要求；desert离开，放弃，抛弃。
所以答案是A。
题目4Linda walked at the head, _A_ by her colleagues. 选择一项：A. followedB. followingC. to follow译文：琳达走在前面，她的同事们跟在后面。
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《管理英语4》课程教学大纲
为指导全国开放大学管理类专业（本科）开设的《管理英语4》课程建设与教学工作，根据开放大学利用现代信息技术手段进行教学的特点和成人学生群体学习的实际需求，特制订本大纲。
大纲的各项规定可作为教材编写、教学安排、教学质量检查与评估、教学资源建设、教学支持服务的依据。
第一部分大纲说明
一、课程性质和任务
1.课程性质
《管理英语4》是为国家开放大学管理类专业（专科起点本科）开设的公共英语课程；计3学分，54学时，开设一学期，建议第二学期开设。
本课程将英语学习与与行政管理、公共事业管理、教育管理、工商管理、农村行政管理等专业的职场活动相结合，以真实的语言素材为载体创设职场情景，在进行英语语言基础知识和基本技能训练的同时，培养学生在职场情景下使用英语进行交流的能力。
2.课程任务
通过《管理英语4》课程的学习，学生应能掌握一定英语语言基础知识和基本技能，具有一定的读、听、说、写能力；同时，了解管理活动中最基本的英语词语及表达方式，能在涉及与行政管理、公共事业管理、教育管理、工商管理、农村行政管理等专业的职场活动中进行基本交流；并为今后职场英语应用能力的进一步提高奠定基础。
3.教学对象
《管理英语4》课程的教学对象为国家开放大学管理类的行政管理、公共事业管理、教育管理、工商管理、农村行政管理等专业的成人学生和具有同等英语水平的业余学习者。
4.课程的衔接
《管理英语》(4) 为英语基础段最后一门课程。
学有余力的学生可以继续选学跟专业、职业更加密切相关的专门用途性质的英语课程。
二、课程教学基本要求
《管理英语4》课程在加强学生的英语语言基础知识和基本技能训练的同时，使学生接触并了解与职业相关的基本知识，培养学生在管理事务活动中使用英语进行交际的实际能力。
本课程不同维度的基本要求如下：
1.语言基础知识
●在词汇认知方面，应能认知4,000个左右的词汇（含前期认知的3,200个左右）
及其常见短语或固定搭配，以及一定量的职场相关词汇和短语；
●在词汇掌握方面，应能熟练使用其中的2,600个左右词汇（含前期掌握的2,100
个左右）及其常见短语或固定搭配，以及一定量的职场相关词汇和短语；
●在语法知识方面，应能掌握基础语法知识（见教材细目表）；
●在功能意念方面，应能掌握常见功能意念（见教材细目表）及其惯用表达方法
等。
2.语言基本技能
●在听力方面，应能基本听懂发音清楚、语速接近正常的日常生活和管理活动中
的常见对话或其他素材，能够获取对话的主旨要义和具体事实性信息，基本理解说话者的意图、观点或态度；
●在口语方面，能就日常话题和管理事务情景话题进行一般性交谈，交流基本顺
畅，并能用简单的补救措施解决交流的困难；
●在阅读方面，能够基本读懂所学词汇和语法范围内的短文，能够基本读懂与职
场工作密切相关的语言素材，如管理职能介绍、工作总结、项目推介、业绩展示等应用文体素材；能够理解阅读内容的主旨要义、具体信息；能够根据上下文推测生词词义，基本推断作者的意图、观点或态度；
●在写作方面，能够完成指定话题和内容的短文写作，能够进行日常生活和职场
相关的一般性应用文写作（如会议议程、行动计划、活动安排、工作总结、道歉信等），格式符合规范，语句基本正确，行文基本通顺，语义基本连贯；
●在翻译方面，能借助词典将日常生活题材或管理活动中常见英语资料译成汉
语，译文基本达意，表述基本恰当，行文基本通顺。
汉译英要求略低于此。
3.职场环境应用
通过职场环境下的英语语言知识的学习以及英语交流技能的训练，学生应能够参与职业环境中常见的口头和书面交流活动；能够合理运用所学语言知识和技能，模仿所学内容参与中等难度以下的管理事务情景活动（见教材细目表）；能够在职业环境中使用有效的英语学习方法，增强英语自主学习能力，提高职场环境中的英语语言技能素养。
第二部分教学内容
本课程的教学内容，见《管理英语4》（本科）教学内容细目表。
本科第二册内容细目表
3。