秘书英语
秘书英语演讲稿
秘书英语演讲稿Ladies and gentlemen,Good morning! I am honored to stand before you today as a secretary to share my thoughts on the importance of secretaries in the modern workplace. As a profession that often goes unnoticed, it is crucial to recognize the incredible value that secretaries bring to organizations. Today, I will discuss the skills, responsibilities, and challenges of being a secretary, as well as the future outlook for this profession.Firstly, let us begin by acknowledging the essential skills that a secretary should possess. Effective communication is indispensable, both in written and verbal form. Secretaries must be excellent communicators, able to express themselves clearly and concisely in emails, letters, and phone calls. Furthermore, organizational skills are vital, as secretaries are often responsible for managing calendars, scheduling appointments, and coordinating meetings. Without these skills, chaos would ensue in any organization.Secondly, let us delve into the wide range of responsibilities that secretaries undertake. As the nerve center of an office, secretaries handle a myriad of tasks, from answering phone calls and greeting visitors to maintaining office supplies and managing budgets. They also play a pivotal role in data management, ensuring that files are organized and accessible. In addition, secretaries often serve as gatekeepers, controlling access to executives and filtering information that comes in and out of the office. Without their dedication, businesses would struggle to function smoothly.However, being a secretary is not without its challenges. The role can be demanding and fast-paced, requiring multitasking skills and the ability to prioritize tasks effectively. Secretaries must remain calm under pressure and adapt quickly to changing circumstances. Moreover, they often work behind the scenes, not receiving the recognition they deserve for their hard work. It is essential for organizations to appreciate the contributions secretaries make and recognize their value in building a successful workplace.Looking ahead, the future of secretaries is bright. While technology continues to evolve and streamline administrative tasks, there will always be a need for human touch in the workplace. Automation may assist in data entry and organization, but secretaries bring a level of professionalism and interpersonal skills that are irreplaceable. As the digital age progresses, secretaries will also need to adapt and acquire new skills such as proficiency in digital communication tools and project management software.In conclusion, secretaries are the unsung heroes of the modern workplace. They possess a multitude of skills, handle numerous responsibilities, and face various challenges on a daily basis. Their contributions are vital for the effective functioning of organizations. As we look towards the future, it is important to recognize the crucial role that secretaries play and to provide them with the support and recognition they deserve.Thank you for your attention, and I hope that you will join me in celebrating the indispensable role of secretaries in the world of business.Certainly! Here's the continuation of the speech:In today's rapidly changing business landscape, secretaries have had to adapt to new technologies and evolving workplace dynamics. The rise of the internet and digital communication tools has transformed the way organizations function, and secretaries have had to acquire new skills to keep up with these changes. They must now be proficient in various digital platforms, such as email and calendar management systems, project management tools, and virtual meeting platforms.The digital age has also given rise to the virtual secretary or virtual assistant, who provides administrative support remotely. This has enabled organizations to access highly skilled secretarial services without the need for physical office space. Virtual secretaries can handle tasks such as managing emails, scheduling appointments, and conducting research, all from the comfort of their own home or office. This trend has opened up new opportunities for secretaries to work in a flexible and remote capacity.However, while automation and virtual assistance have undoubtedly revolutionized the administrative landscape, there are certain aspects of the secretary's role that cannot be replaced by technology. Secretaries are often the face of an organization, interacting with clients, customers, and colleagues on a daily basis. They provide a personal touch that AI and automation simply cannot replicate. Their ability to build relationships, anticipate needs, and provide personalized support is irreplaceable. Moreover, secretaries play a crucial role in maintaining a positive and efficient office environment. They are often the go-to personfor employees seeking guidance, advice, or assistance. Secretaries are skilled problem solvers, handling various requests and challenges with grace and resourcefulness. They are the backbone of the office, ensuring that everything runs smoothly and that employees have the necessary support to perform their jobs effectively.Furthermore, secretaries are important contributors to organizational culture. They foster a sense of community and teamwork, acting as a bridge between different departments and levels within the company. Secretaries often organize events, celebrations, and team-building activities that promote a positive work environment. They also serve as a trusted confidant for employees, offering a listening ear and providing emotional support when needed.In order to remain relevant and valued in the modern workplace, secretaries must continue to develop their skills and embrace new technologies. Continuous learning and professional development programs are crucial for secretaries to stay updated with industry trends and best practices. Organizations should invest in training and educational opportunities for their secretarial staff, enabling them to take on more responsibilities and contribute to the organization's strategic goals.Furthermore, it is important for organizations to recognize the contributions and value that secretaries bring to the table. Providing a transparent career path and opportunities for advancement will not only motivate secretaries to excel in their roles but also attract top talent to the profession. Recognitionprograms, bonuses, and incentives can also go a long way in boosting morale and showing appreciation for their hard work.In conclusion, secretaries play a vital role in the modern workplace. They possess a unique set of skills, handle diverse responsibilities, and face various challenges. As technology continues to advance, secretaries must adapt and acquire new skills to remain relevant. Organizations must recognize the value that secretaries bring and provide them with the support and recognition they deserve. By celebrating the indispensable role of secretaries, we can create a more efficient, productive, and positive work environment for all. Thank you.。
秘书英语(高级)
2
• A: So, what would you suggest? • B：I would suggest places in Pudong new area, where there is（发展的潜力） potential of development and the rent is comparatively low. Traffic there isn’t too bad actually with the Metro line 2（定期运行） running at regular intervals. • A: That sounds good. The building there are new and the apartment there have（宜人的环 境） pleasant environment and（良好的设施） good facilities. And it is also closer to the Pudong Airport. But how can we
2
• All matters concerning（审批） examination and approval of foreign-invested projects. • A: That saves time and makes things much easier. What should I do if I want to start a joint venture here?
3
• find information about apartments for rent? • B: We can go to（房地产代理机构） real estate agents and ask for the information about the area we are interested in . There should be plenty of them. • B: Very good. Would you please see to it ?Please make sure you look at the rent that is less than USD1000 per month.
秘书英语 掌握词汇
V ocabulary：1.I represent the company in the financial community and the business world.represent [,repri'zent] v. 表现提出异议表示描绘代表eg：The chief engineer was represented at the meeting by his secretary ['sekrətəri].financial [fai'nænʃəl] community 财经界金融界international financial community 国际金融社会finance [fai'næns] n. 财政，财政学；金融the business world 商界业界2.I’m responsible for recruitment and issues to do with staff welfare.be responsible [ri'spɔnsəbl] for 对……负责；是……的原因responsible office 负责人recruitment [ri'kru:tmənt] n. 征募新兵；补充issues 议题问题争点issues to do with 与…有关eg：Ability to establish rapport!with customers and work with different functional teams to resolve problems/issues.有能与客户建立良好关系以及能与不同的团队合作解决问题的能力。
3.CEO---chief executive [iɡ'zekjutiv] officer4.director 总监导演director of sth. 领导（绝对的）区别于Supervisor ['sju:pəvaizə] 监督人管理人主管（相对的）5.Managing director 总经理6.Assistant managing director 助理总经理区别于Assistant to managing director 总经理助理7.Sales director 销售总监8.Research and development (R&D) 研发经理9.Quality control 质量监控10.Technical support 技术支持11.Sale 直销出售区别于Marketing 营销销售12.major n. v. 专业major in 主修…（专业）eg：my major is…I major in…13.be interested in sth/doing sth14.executive adj. 执行的经营管理的行政的经营的n. 执行者经理执行委员会经理主管人员plaint [kəm'pleint] n. 抱怨诉苦疾病委屈complaint about 对…抱怨投诉complaint box 意见箱make a complaint against 提出不满意见对...提出控告16.faulty ['fɔ:lti] adj. 有缺点的有错误的[ 比较级faultier 最高级faultiest ]17.consultant [kən'sʌltənt] n. 顾问会诊医生咨询者Marketing Consultant 市场顾问18.invoice ['invɔis] n. 发票发货单货物vt. 开发票记清单uniform invoice 统一发票boratory [lə'bɔrətəri] n. 实验室研究室laboratory tests 实验室测试室内试验实验室检验实验室检查20.retailer ['ri:teilə] n. 传播的人零售商21.be interested in stocking 看中存货要进货22.personnel [,pə:sə'nel] 人员人事部门区别于staff 文员文书Personnel Department 人事部门staff only 员工通道23.I’m the …(job title) at …(company).I’m responsible for从事于…My job/ responsibility is to …I’m in charge of …Changing places：1.favourable adj 有利的赞成的favour n. 偏爱赞同善行vt. 赞成喜爱有助于favour with 支持in favour of 赞成ask sb. a favour 请…帮忙return a favour 还人情2.low-end 低端3.chain of 连锁…一系列的4.hotel owners for three generations 三代饭店经营者wealthiest wealthy的变形adj. 1. 富有的，富裕的2. 财富的3. 丰富的，充分的，很多的n. the wealthy [总称] 富人,有钱人wealth and fame [feim] 名利5.industry relationship 劳资关系6.note sth. 注意记录发现某事7.succeed in sth./doing sth. 成功完成做……成功做成某事8.manage to do=succeed in doing sth.9.make the beds 铺床10.have a reputation [,repju'teiʃən] for 出名因（因…而著称）有…的好名声11.demanding [di'mɑ:ndiŋ] quality 高质量的demand and supply 需求和供应12.in terms of 在…方面依据按照以…措词in terms of theory 从理论上来说in terms of money 以货币计算13.take the place of 取代14.carry out 实行carry out a plan 执行计划15.redesign 重新设计16.senior management 高层管理员17.process 程序过程。
秘书英语的练习题
秘书英语的练习题秘书英语练习题一、选择题1. The meeting _______ at 9 a.m. sharp, so please be on time.A. will startB. is going to startC. startsD. started2. Could you _______ these documents for me?A. typeB. typingC. to typeD. typed3. Please ______ a seat and wait for a moment. The boss will be with you soon.A. takeB. bringC. getD. lead4. The CEO asked us to _________ the project proposal by the end of this week.A. turn offB. turn overC. turn downD. turn in5. _______ do you think we should arrange for the company's anniversary party?A. WhenB. WhyC. WhereD. What6. The meeting _______ due to a sudden change in the CEO's schedule.A. canceledB. has canceledC. was canceledD. had canceled7. Could you please _______ a copy of the report to every team member?A. giveB. takeC. bringD. send8. I'm sorry, but Mr. Johnson is _______ of the office at the moment. Can I take a message?A. insideB. offC. outD. outside9. Our flight was delayed, so we _______ have enough time to catch the connecting flight.A. hardlyB. nearlyC. eventuallyD. barely10. The deadline for the project _______ until next Friday.A. extendedB. is extendingC. has been extendedD. has extended二、填空题1. Can you _______ the meeting room for tomorrow's presentation? (arrange)2. The conference will _______ place in the Grand Ballroom. (take)3. Could you _______ these documents for me? (copy)4. The CEO asked me to _______ this message to the entire team. (forward)5. We have _______ a new client for next month. (secure)三、改错题（请将错误处标出并改正）1. We are please to inform you that our company has received the contract.2. Please be reminder that the deadline for the project is approaching.3. We are regret to inform you that your application has been rejected.4. The CEO said that he will be arrive in Beijing tomorrow morning.5. Could you please to bring me a cup of coffee? I really need it.四、阅读理解Dear all,I would like to inform you that the annual company outing will be held on Saturday, June 15th. We will depart from the office at 9 a.m. sharp and head to Sunny Beach Resort. Transportation will be provided, so please gather at the office lobby no later than 8:45 a.m.Once we arrive at the resort, there will be a variety of activities for everyone to enjoy, including beach volleyball, swimming, and a BBQ lunch. Please remember to bring your swimsuits, beach towels, and sunscreen. Lunch will be served at 12 p.m., followed by team-building games in the afternoon.The outing is a great opportunity for all employees to relax, have fun, and get to know each other better outside of the office environment. It is a casual event, so feel free to dress comfortably. Families are also welcome to join us, so please inform HR if you will be bringing any guests.We look forward to seeing you all at this year's company outing. Let's make it a memorable day!Best regards,[Your Name]根据上述邮件内容，回答以下问题：1. When is the annual company outing?2. Where will the company outing be held?3. What activities will be available at the resort?4. What time should employees gather at the office lobby?5. Can employees bring their families to the outing?答案：1. The annual company outing will be held on Saturday, June 15th.2. The company outing will be held at Sunny Beach Resort.3. Activities at the resort will include beach volleyball, swimming, and a BBQ lunch.4. Employees should gather at the office lobby no later than 8:45 a.m.5. Yes, employees can bring their families to the outing.。
秘书英语Unit1 How to Become a Competemt Secretary
1.1 Sprsking Module
Task Two Pair Work
B: That’s of great help. Well, if someone calls in to set up an appointment and on checking the diary you see it’s quite full, what should I do? A: Let them know the earliest they could see your boss. If it is quite a while away, say, a week or so, ask if it could be dealt with over the phone. If so, let them know you could arrange for the boss to give them a call as early as tomorrow. B: I see. A: Well, it is worth mentioning that if clients arrive early for their appointment, offer them a cup of tea or coffee. Always have some reading materials available to occupy them too. B: It’s very kind of you to offer your great help for me. A: It’s my pleasure.
1.1 Sprsking Module
Task Two Pair Work
Direction: Work with your partner on the following conversation Tips for a Secretary, using it as guide when making up your own conversation.
秘书英语部分
秘书英语考试介绍和考核方向 秘书英语考试的考核方式 秘书英语考试题例 机考对秘书英语考试的影响 秘书英语教材介绍 教材对考试的关系
国家职业资格秘书英语考试简介
1. 国家职业资格秘书英语考试（简称秘书英语考试），是国家职业资格涉外秘书考核中的 国家职业资格秘书英语考试（简称秘书英语考试），是国家职业资格涉外秘书考核中的 ）， 外语考试。相应的国家职业资格涉外秘书证书是国家职业资格秘书证书的一部分。 外语考试。相应的国家职业资格涉外秘书证书是国家职业资格秘书证书的一部分。
题型介绍----词汇与语法 题型介绍 词汇与语法 例
1. A secretary is also _________ for her boss’ desk diary, and she should copy all his notes into her diary so that she can remind him of his appointments. （A）called on ） （C）arrange ） （B） responsible ） （D） prepare ）
答案: 答案 1. B 2. B 3. A 4. C
5. D
6. A 7. C
题型介绍----写作 题型介绍 写作 例 （4级） 级
Telephone Message The Resource Manager called—reported shortage of computer facilities (currently 3 PC in Accounts, 5PC in Sales, 3 PC in Production) and requested for more computer facilities: 1 PC for Personnel, 2 PC for Marketing, and 1 PC for Warehousing. I checked with Finance Controller and was told that the company’s annual budget already exceeded . Write a letter to Mr. Hutchinson, the Resource Manager: Acknowledging his request Showing understanding of the situation Politely rejecting his request, giving the reason Suggesting sharing of computer facilities between departments. Write 80—100 words.
英语作文秘书的介绍
英语作文秘书的介绍English response:The role of a secretary is a multifaceted and essential one within any organization. As the gatekeeper to key executives and the central hub for communication and information flow, secretaries play a vital role in ensuring the smooth functioning of business operations.Core Responsibilities:Administrative support: Managing schedules, arranging meetings, booking appointments, organizing travel arrangements, and handling correspondence.Communication management: Filtering and screening phone calls, emails, and other incoming messages; handling sensitive and confidential information with discretion.Document preparation and management: Preparingpresentations, reports, and other documents; maintaining and organizing files and records.Office management: Ordering supplies, managing mail and couriers, maintaining office equipment, and ensuring a clean and organized workspace.Project support: Assisting with various projects, including research, data entry, and event planning.Essential Skills and Qualities:Excellent communication skills: Proficiency in both verbal and written communication, with strong interpersonal and public speaking abilities.Organizational and time management: Ability to prioritize tasks, meet deadlines, and maintain a highly organized and efficient work environment.Confidentiality and discretion: Ability to maintain strict confidentiality and handle sensitive informationwith professionalism and discretion.Technical proficiency: Familiarity with office software and equipment, including Microsoft Office Suite, email platforms, and presentation software.Teamwork and collaboration: Ability to workeffectively as part of a team and collaborate with colleagues at all levels of the organization.Importance in Business:The role of a secretary extends far beyond administrative tasks. Secretaries are often the first point of contact for clients, vendors, and other external stakeholders, and their professionalism and demeanor can significantly impact the organization's reputation. By providing exceptional support to executives, secretaries free up their time to focus on strategic decision-making and high-level responsibilities.Career Development and Outlook:The secretarial profession offers opportunities for career growth and advancement. With experience and additional training, secretaries can transition into roles such as executive assistants, office managers, or human resource administrators. The demand for skilled secretaries remains high, with organizations across all industries recognizing the value of competent and reliable administrative support.中文回答：秘书的介绍。
秘书英语unit 2 Office Etiquette
Vocabulary • • • • 1. 2. 3. 4. Digital Corporation数码公司 be available to do 可以。。。 presentation 介绍，讲解 connect …to … 连接，接通
Listening • Sample 2 • 1. What‟s the message taken by the man? • 2. When and where will Mr. Taylor and Mr. Ronald meet next week?
• 3. Be prepared before you answer the telephone — have a pencil and a pad of paper ready when you answer the telephone. Be prepared to be an “active” listener, taking notes of what the caller says. It is important to write down the name of the person and to say it during the conversation. People “love” to hear their own names.
秘书英语unit 1 Introduction to Secretarial Work
examination.
Vocabulary
• 5. maintain vt. 保持；继续 • go on with something · • I maintain friendly relations with my neighbours. 我和邻居保持友好。 • 6. implement vt. 执行；履行 • perform or carry out · • We should implement the company„s decisions. 我们应贯彻执行公司的决议。
• 5,人力主管:(高翔) • 把握公司人力资源管理发展方向,不断建立完善公司 人力资源管理中培训体系,岗位责任体系及考核体系 ,同时根据公司的发展战略,及时调整制定出符合公 司的人才战略及人力资源管理模式. • 6,行政主管(马贵生): • 负责公司固定资产,办公用品的采购和管理;负责公 司内部的环境建设与管理和公司的后勤保障等工作 ;公司员工福利管理;配合行政外协不断完善发展公 司行政管理体系.
Language points
• 1.apart from… prep. 另外；除去 besides • Apart from the cost, it will take a lot of time. 除了费钱以外，还要花很多时间。 • 2.a variety of … a. all kinds of …/ various • 3.to begin with… adv. 首先first; in the first place · • To begin with, we must consider the problem • 首先，我们必须全面地考虑这个问题。
• • • • • •
3,总经理秘书(陈玉): 起草总经理讲话稿,并负责公司重要会议的记录及 会议纪要的整理;负责总经理签发文件的起草,打印, 登记和存档工作;协助总经理的日程安排,为总经理 接见访客做好预约工作.负责公司公文管理,档案管 理工作.配合企划主管进行相关工作.
秘书英语期末复习
秘书英语期末复习1. 我曾经在远东贸易公司兼职当过三个月人事助理。
I had a part-time job for three months at New Oriental Company as personnel assistant.2. 作为一名秘书我经常要跟来自其它文化的人们打交道。
As a secretary I usually need to deal with people from other cultures.3. 我的计划就是成为一名成功的秘书因为在这方面我有训练有素。
My plan is to become a successful secretary because I have been well trained for this.4. 从《中国贸易》的广告得知贵公司正在招聘秘书，本人对该职位很感兴趣。
I know from your advertisement in China Trade that your company is looking for a secretary. This position has greatly aroused my interest.5. 我所学的专业和已有的工作经验使我有能力胜任这份工作。
My major and working experience will enable me to be competent for this position.6. 作为团队的一员，经验丰富的秘书会保护老板。
As part of the team, the professional secretary protects the employer.7. 与团队中的其他成员相处时，秘书应该清楚这些人是被看做他们各自领域的专家。
In dealing with other members of the group, the secretary should make it clear that those others are viewed as the experts in their jobs.8. 工作往来时介绍他人有一条根本原则：把不重要的人物介绍给重要人物，不管这位重要人物是男是女。
英语秘书作文
英语秘书作文Dear Hiring Manager,I am writing to express my interest in the position of English Secretary as advertised on your company's website. With a strong background in administrative support and a passion for effective communication, I am confident that I would make a valuable addition to your team.My educational background includes a Bachelor's degree in English Literature, which has equipped me with excellent writing and analytical skills. Additionally, I have completed a certification course in Business English, which has honed my ability to draft, proofread, and edit documents in a professional and concise manner.Throughout my career, I have gained extensive experience in managing office operations, scheduling appointments, and coordinating meetings. My proficiency in Microsoft Office Suite, including Word, Excel, and Outlook, allows me to handle a variety of administrative tasks efficiently.Moreover, I am fluent in both written and spoken English, which enables me to liaise with clients and stakeholders effectively. I have also developed strong interpersonalskills through my interactions with diverse groups of people, which has helped me build a reputation as a reliable and approachable professional.I am eager to bring my organizational skills, attention to detail, and commitment to excellence to your esteemed organization. I am confident that my skills and experience align well with the requirements of the English Secretary role and that I can contribute significantly to the success of your team.I would appreciate the opportunity to discuss how my qualifications and experience can benefit your company. Please find my resume attached for your review, and I look forward to the possibility of an interview.Thank you for considering my application.Sincerely,[Your Name]。
秘书英语课后答案
秘书英语课后答案（第二版）UNIT 1 How Does One Become a Secretary?(1)what has made you decide to apply for a position here?(2) My responsibilities include typing, filing, and answering telephone(3) you’re looking for an executive secretary(4) assist me in my daily routine, dealing with correspondence(5) I am more confident that I am able to handle the office routine.5.1)I am very happy that I have the chance for this personal interview.2)I had a part-time job for three months at Far East Trade Company as a personnel assistant.3)As a secretary I usually need to deal with people from other cultures.4)My plan is to become a successful secretary because I have been well trained for this.5) A secretary must team up with other coleagues for a smooth operation to maximize working efficiency.6)I want to ask about the salary and benefits in the company.UNIT 2 How Does a Secretary Work in the Office?1) take this opportunity 2) is divided into four departments 3) Let’s deal with each one in turn4) she’ll leave at the end of the week 5) is responsible for1)We should go round and meet some of the staff you’ll be working with.2)Let’s start with Ling Yun.3)I’m looking forward to seeing you next week.4)Can I have a few moments of your time?5)You’ll be spending today and tomorrow with h im.6)She is leaving us at the end of the week and then you’ll take her place.UNIT 4 How Does a Secretary Receive Visitors?1) I have an appointment with Mr. Ling Yun at 11 o’clock.2). I’ve been sitting for the last three hours3) How do you take your coffee?A: Good morning, sir. Can I help you?B: Yes, I would like to see Mr. Ling Yun please.A: Do you have an appointment?B: No. I’m afraid I haven’t. I’m from Wilson Motors, and I’ve come to see Mr. Ling todiscuss sales of our new model.A: 请问，您的名字是…？B: 福斯特，约翰•福斯特, 来自威尔森汽车公司。
涉外秘书英语作文
涉外秘书英语作文Foreign Affairs Secretary。
As the world becomes increasingly globalized, the role of foreign affairs secretaries has never been more important. These professionals are responsible for managing relationships between countries, negotiating treaties, and promoting international cooperation.The job of a foreign affairs secretary is a challenging one. It requires a deep understanding of international relations, as well as the ability to communicateeffectively with people from different cultures and backgrounds. In addition, foreign affairs secretaries must be skilled negotiators, able to find common ground between parties with competing interests.One of the key responsibilities of a foreign affairs secretary is to represent their country at international conferences and summits. This requires a high level ofdiplomacy and tact, as well as an ability to navigate complex political situations. During these events, foreign affairs secretaries must be able to articulate their country's position on a variety of issues, while also building relationships with other leaders from around the world.Another important aspect of the job is negotiating treaties and agreements between countries. This requires a deep understanding of international law, as well as the ability to find compromises that are acceptable to all parties involved. Foreign affairs secretaries must also be skilled at managing the expectations of their own government, while also being sensitive to the needs and concerns of other countries.In addition to these responsibilities, foreign affairs secretaries must also be able to manage a team of diplomats and other professionals. This requires strong leadership skills, as well as the ability to delegate tasks and manage resources effectively.Overall, the job of a foreign affairs secretary is a challenging and rewarding one. It requires a deep understanding of international relations, as well as the ability to navigate complex political situations. However, for those who are passionate about promoting international cooperation and building relationships between countries, it can be an incredibly fulfilling career.。
秘书英语
Reception guests a common way of expressionCallDomestic conference reception, can address each other's positions, titles, academic rank, can also be referred to as " comrade"," Mr"," Lady"," lady". International Conference on foreigners call should be based on the habits of. General on the man referred to as "Mr."," Mrs." referred to a married woman, do not understand the marital status of the woman or a young unmarried woman called "miss". In these words can be called names, titles, positions, such as" miss Smith". Sometimes can also be each other's positions, titles and titles to address, such as" doctor strong"," judge Jack".IntroductionBusiness staff sometimes need to contact with guests, meeting should first introduce myself. Accompanying leaders visit, visit guests, they should first leaders introduced to the guests, and guests will be introduced to the leaders. As to see guest leaders and staff more, according to the level of identity in order to introduce. In other occasions as introduced by others, should understand whether the two sides have met the desire, do not act rashly, especially in foreign-related activities, should be more cautious. When introduced, firstly the low status, young introduced to identity high, old, the man introduced to a woman. This exchange delivery business card, application then hands card delivery, business card fail delivery or delivery. HandshakeHandshake in addition to welcome to the guest, welcome and congratulations, thanks, also has the significance or encourage each other. Handshake should pay attention to:1, the young to the elderly, low status on the identity high, slightly bent, also available hands hold each other's hand as a sign of respect.2, from the master, the elder, identity high, lady first hand; guest, young, identity low, men should greet each other, to each other, hand to shake hands with.3, do not cross hands to shake hands with people.4, to shake hands when looking at each other, with a smile, or extend greetings.ComplimentsRemote guests encounter, general hand to greet or nod with a smile; distance, should say" hello". As is the case with the acquaintance of the participants in the day to meet for the first time, or an event in the first met, they should take the initiative to each other hello; the same day or occasions to meet, or with less familiar to the participants to meet, just nodded, his hands, or a smile. Say hello to each other actively, must be polite response.ConversationWhen talking with people, look to nature, the distance should be moderate. Appropriate gestures when talking to do, but not too much, the action range not too big, not look pleased with oneself, not pointing, pull and push, pat play.Participants individual talk, don't get reception staff before the audit. If there is important to speak with someone, should wait for others to finish, not just to interrupt others when they are talking.Participants at the reception desk to ask questions or cannot find the place, the receptionist should actively greet, ready to answer. When talking with people, should look to look at each other, to concentrate on. Conversation in urgent need to leave, should to say hello to each other.MannerWhen standing on the side of body do not crooked;Not sitting on the table with guests;Sit do not lift up your leg swing feet;Sit on the sofa and don't lie;Walking pace to light.In meetings, talks, meetings and other activities, business staff if urgent announcement leaders or participants, should not shout, should be gently to whisper or delivery note to inform.Guide participants, should walk sideways in the left slightly before the position, turning by hand sketch, the door should be the guest to open the door and let the guests advanced. Peacetime and participants with the elevator door, or when seated, should take the initiative to humility.。
英语秘书作文
英语秘书作文Title: A Secretary's Role。
As a secretary, one plays a crucial role in the smooth functioning of an organization. The responsibilities of a secretary are varied and require a high level of organization, efficiency, and attention to detail. In this article, we will explore the key duties of a secretary and the skills required to excel in this role.First and foremost, a secretary is responsible for managing the administrative tasks of an office. This includes answering phone calls, responding to emails, scheduling appointments, and maintaining office supplies. Additionally, a secretary is often tasked with organizing and maintaining files, records, and documents. This requires strong organizational skills and the ability to prioritize tasks effectively.In many cases, a secretary also serves as a gatekeeperfor their supervisor or manager. They may screen phone calls, manage appointments, and filter incoming correspondence. This requires excellent communicationskills and the ability to handle sensitive information with discretion.Furthermore, a secretary may be responsible for making travel arrangements, coordinating meetings, and preparing meeting agendas and minutes. This requires strong multitasking abilities and the capacity to work well under pressure.In today's digital age, a secretary must also be proficient in using office software and technology. This includes word processing, spreadsheet management, and email communication. Additionally, familiarity with office equipment such as printers, scanners, and copiers is essential.The role of a secretary also requires strong interpersonal skills. They often serve as the first point of contact for visitors and clients, and are expected torepresent the organization in a professional and courteous manner. This requires a friendly and approachable demeanor, as well as the ability to handle inquiries and requests effectively.In conclusion, the role of a secretary is multifaceted and requires a diverse set of skills. From administrative tasks to interpersonal communication, a secretary plays a vital role in the efficient operation of an organization. By mastering these skills and embracing theresponsibilities of the role, a secretary can make a significant impact on the success of their organization.。
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
How to be a competent secretary?
Loyalty Conscientiousness （责任心） Initiative Be adept at writing Be tactical and charming Good sense of dress Psychological insight Team spirit Etc.
•This duplicator has a good radiating system. 这个复印机的散热效果很好。 •This model of computer has three USB interfaces. 这种型号的计算机有三个USB接口
1-1 Printing and Copying Scene: The secretary is helping the new clerk print out a document. A= New Clerk B= Secretary A: Can you help me with this printer? B: Yes. What’s wrong? A: I want to print out a document. But it doesn’t work. B: Did you press the print button? A: Yes, I did. B: Did you put some paper in the printer? A: Yes, I did it too. B: Oh, I got it. The power isn’t switched on. You must press this button on the printer before you start printing. A: I haven’t seen it. By the way, what’s the usage of the built-in cupboard? B: Oh, it is reserved for storing stationery.
Office Supplies
秘书英语
secretary
Contents
办公室英语
接打电话
接待
Company Logo
办公室英语
To Use Office Facilities
•Put this plug in the socket. 把这个插头插到插座上。 •Place the original face down. 复印面朝下。 •Press the number button eed. 根据复印所需数量按数字按钮。 •I suggest you use the desk calculator. 我建议你使用台式计算器。 •How does this duplicator work? 这台复印机怎么用？ •Clips are devices for holding papers together. 回形针是用来夹文件的用具。
接打电话
Answering an acquaintance’s phone Answering an stranger’s phone Call transferring Answering the phone for your boss Taking messages
Company Logo
Mr. Brown, Mr. Ford of SSE is calling. He says he wants to know if you are interested in importing computer to China. B: I see. Put him in. S: Yes, Mr. Brown. (To Mr. Ford) Mr. Ford, I’m very sorry to have kept you waiting. I’ll connect you with Mr. Brown.
2-1 Answering Telephone
Scene1 : Answering an Acquaintance’s Phone William Jackson is Mr. Brown’s friend, Li Ying is Mr. Brown’s secretary，she is answering Mr. Jackson’s telephone now. Secretary: Good morning, Mr. Brown’s office, Li Ying is Speaking, his secretary. Jackson: Good morning, this is William Jackson. May I speak to Mr. Brown for a moment, please? Secretary: Morning, Mr. Jackson. Just a moment and I’ll connect you. (转内线) Mr. Brown, Mr. Jackson is on the line. Brown: All right, put him in.
Scene 3 : Call Transferring
Li Ying is Mr. Brown’s secretary in BBK Company，she is answering the telephone from Hughes Ford in SSE company, who wants to talk about the tin supply handled by the Sales Department.
Scene: The secretary is teaching the new clerk to use the copy machine. A= New Clerk B= Secretary
A: B: A: B: A: B: A: B: A:
Excuse me. Do you mind if I pick your brains? My pleasure. Could you show me how to use this copy machine? Sure! What do you want? I’d like to reduce this , please. How small would you like it? Let’s try reducing it by one third. Just try one page and let me see. OK. How’s this? That’s good. Now I can try it once.
•Our fax machine is being serviced. 我们的传真机正在维修。 •The display should be cleaned frequently. 显示器应该经常清洁。 •This kind of battery is used for remote controls. 这种电池是用在遥控器里的。 •The power consumption is 700 watts when it is operating and 30 watts when standing by. 运行时功耗是700瓦特，待机时是30瓦特。 •The dimension of this duplicator is 115 by 400 by 300 millimeters. 这种复印机的尺寸是115X400X300毫米。
- 某人在线 - 接进来 - 请问怎么称呼/请问我怎样向他通报您的姓名？ - 抱歉让您就等了 - 总机，请将此线转到销售部。
Scene4 : Answering the Phone for Your Boss
Li Ying is Mr. Brown’s secretary in BBK Company，she is answering the telephone from Mass, who wants to talk with Mr. Brown, but he is at a meeting now.
S: Good morning, BBK Company, Li Ying is speaking. M: Good morning, this is Shanghai YHE Company. I am calling your company about tin supply. S: The tin is handled by the Sales Department. Shall I transfer your call? M: Yes, please. S: May I have your name? M: My name is Karl Mack. S: Thank you very much, Mr. Mack. One moment, please. （告诉总机） Please transfer this call to the Sales Department, Mr. Mack of Shanghai YHE company is calling about the tin.
Scene2 : Answering a Stranger’s Phone Li Ying is Mr. Brown’s secretary in BBK Company，she is answering the telephone from Hughes Ford in SSE company, who wants to know if Mr. Brown is interested in importing computer to China. S: Good morning, BBK Company, Li Ying is speaking. F: Good morning, I’d like to speak to Mr. Brown, please? S: Who shall I say is calling, please? F: My name is Hughes Ford and I work for SSE company of Shenzhen. S: Can you tell me what you wish to speak to him about? F: We want to import computer to China, and we want to know if you are interested in? S：I see, thank you very much, Mr. Ford. Just a moment, please.(转内线)