美国商务礼仪英文
商务礼仪-英文版
People prefer round table in the Chinese banquets. In the west, the long tables are the choice in the banquet.
In China, people like to seat around and share the plates . Chinese people value collectivism. In West, people have their own plate and eat their own food. Western people value individualism.
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Chinese table manner-seating
Western table manner-seating Difference between Chinese and Western
The seat of honor, reserved for the master of the banquet or the guest with highest status, is the one in the center facing east or facing the entrance. Those of higher position sit closer to the master of the banquet. The guests of lowest position sit furthest from the seat of honor. When a family holds a banquet, the seat of honor is for the guest with the highest status and the head of the house takes the least prominent seat.
商务礼仪 英文
Business negotiations etiquetteAbstractBusiness etiquette is a manifestation of mutual respect of conduct in business activities. Core business etiquette is an act of criteria, used to constrain all aspects of our daily business activities. The central role of business etiquette is to reflect the mutual respect between people.As business leaders identity negotiators, in business negotiations should follow the etiquette of negotiations three elements that focus on instrumentation demeanor, attention to language arts, to comply with etiquette disciplines. In the event a successful business negotiation, negotiation etiquette is not necessarily comply with the success of the negotiations decision criteria. If you violate negotiations etiquette, but it will cause a lot of unnecessary trouble, even be a threat to reach an agreementKey words:Business etiquette Business negotiationsBusiness negotiation, which means refers to negotiate in social life, the parties to meet their needs and safeguard their own interests, the two sides properly carried out to solve a problem. Business negotiations, is the negotiation of a transaction for the realization of active buyers and sellers of goods or services on a variety of trading conditionsThe role of business etiquette in business negotiations1.Regulate behavior in business dealings, people interaction, interaction, mutual cooperation. If you do not follow certain norms, the two sides on the basis of lack of collaboration. Among the many commercial specifications. Etiquette can make people understand what should be proud of what not to do, what to do and what not to do, and help determine the self-image, respect for others, to win the friendship.2.Etiquette is an information transfer information, this information may be expressed by respected, friendly, sincere and so emotional, so that people feel warm. In business activities. Proper etiquette can get each other's goodwill, trust. Thus helps to develop their career.3.Promote feelings in business activities, along with in-depth exchanges. Thetwo sides will probably have some emotional experience. It is expressed as the emotional state of two kinds: one empathy, another emotional rejection. Etiquette is easy to make mutual attraction, promote feelings, leading to the establishment and development of good relationships. Conversely, if not speak etiquette, vulgar, then it is easy to generate feelings of exclusion, resulting in interpersonal tensions. To each other creating a bad impression.4.Establish the image of a man etiquette, it will establish a good personal image in front of everyone; members of an organization etiquette, it will establish a good image for your organization, won the public's admiration. In addition to a modern market competition beyond competitive products. Even more apparent in the image of the competition. One has a good reputation and image of the company or business, it is easy to gain the trust and support of all sectors of society, can be in an invincible position in the fierce competition. So, business people always pay attention to etiquette, both good qualities embodied individuals and organizations, but also the need to establish and consolidate a good image.Business negotiations etiquette(1)Business etiquette before preparing negotiations1. Pay attention to the choice of the negotiations. The two sides agreed to negotiate the time to go through the party alone can not decide, otherwise it is rude. To select the most favorable time for one's own negotiations. Avoid mind at a low ebb when, after continuous hard work, the market is not conducive to their next negotiations.2. Pay attention to the choice of the place of negotiations. Negotiating the best place to fight in their own familiar environment. If we failed to do, or at least should be selected in the two sides are not familiar with neutral venues. To carry out several rounds of negotiations, venue should turn swaps, to ensure fairness.3.Preparation of negotiators. First, negotiators choice. Select negotiators to meet in the business etiquette of the principle of reciprocity, that is, one's own negotiators to negotiate with each other to represent the identity and position of a peer; secondly,apparel choice negotiators. Men's best to wear a suit or tunic, skirt or suit ladies should wear formal clothing, etc., to each other in order to mature, full of sincerity impression.4.Negotiations reception preparations. Negotiators from the shuttle, to place and time to negotiate arrangements, hotel reservations, dining and entertainment, the entire process must be carefully prepared, deliberately, always reflect the negotiation opponent's respect and courtesy, to show a good image of the company, lay the foundation for the success of the negotiations.5.Ready to negotiate data. First, before the negotiations on the subject of negotiations, content, agenda fully prepared to draw up plans, objectives and the subject of negotiations. Secondly, a detailed collection and negotiations related materials, such as party strength, political and legal system and market themes, etc. Also, negotiators gather basic information, such as work experience, hobbies, social customs and other aspects of content.(2)Etiquette In business negotiation1.Negotiations seating etiquette. Business negotiations by the number of groups involved in the negotiations can be divided into bilateral negotiations and multilateral negotiations. Bilateral negotiations on multi-use rectangular table, usually host and guests sit opposite, each side. Negotiating table generally transverse to the door, guests sit door, back door and sit hosts. Sitting among the parties responsible person, in accordance with his position followed by the remaining staff sit around, based on respect for the principle of the right; multilateral sentenced to use more short rostrum, referring to the negotiations to set up a room facing the main entrance of the podium, then all other parties back to the main entrance, facing the podium were seated. Representatives of the parties came to speak in turn. In addition, subject to seating arrangements, the best place to seat and seat licensing arrangements hostesses be guided seats to avoid sitting in the wrong position.2.Negotiations meet etiquette. First of all, pay attention to the beginning of the meeting etiquette. More formal negotiations occasions, etiquette rules introduced is first introduced high status. After the introduction of low status, in principle, if theequal status, long after the first child's compliance. Was introduced to smile to indicate what should stand up and use some polite language, such as "Nice to meet you", "heard a lot" category. If equipped with business cards can be handed a timely manner. In addition, the attitude etiquette should also pay attention when they meet. Such as watching each other, eyes should stay in each other's eyes to the forehead of the Triangle area, make each other feel concerned about your attitude earnest and sincere. Gestures should be natural, especially not cross his arms over his chest, so there is a sense of frivolous arrogance.3.Negotiations language etiquette. First, articulate. When negotiators to negotiate tight around the target, used some of the euphemistic language, encountered difficulties in the negotiations, requiring the flexibility to take appropriate emergency means out of the woods, as the other side asked to make a difficult question to answer immediately, you can look under the table, and then said: "I'm sorry, please wait accordance with the agreement, the need at this time to return a phone call to a friend.." so you will be able to multi-fight to one - consider the time clock; followed. Clever use of the silent language. With a smile and a nod, showing not understand when people confused agree unclear when such expressions such as: Finally, talk less and listen more. By listening, we can get a lot of valuable information to each other, understand each other intentions, find a solution to the problem.4.Negotiations under field etiquette. Business negotiations not only confined to the conference table, the more difficult negotiations, the more the need to focus on private exchanges, which can not only compensate for the lack of a table, or even have an impact on the success of the negotiations. For example, when the negotiations very difficult times, in accordance with the appropriate etiquette, arrange some recreational activities, such as receptions, balls and call, and these contacts is what you ample opportunity to showcase the company's image. If we can win the goodwill of the other party, contribute to the success of the negotiations.(3)Business etiquette final stage of negotiations1. Signing ceremony. From the liturgy is concerned, when signing ceremony . Must be solemnly , seriously . One of the most notable was undoubtedly hold theseating arrangement problem signing ceremony. One parallel is the most common time of the signing ceremony of bilateral form . Its basic approach is: signing table at the indoor side of the door horizontally . The ceremony was attended by all personnel of both side by side after the signing table, the two sides signed center staff sat side door , passenger side right hand side , the main party left. Second, the relative type, with parallel rows of seats signing ceremony is basically the same . The main difference between the two, but the relative style row seat to attend the signing ceremony of bilateral suite seats moved across the signatory . Third, the President of style, mainly applicable to multilateral signing ceremony. Their operating characteristics are: signature tables still in the room horizontally , I still need to sign in the face of the main entrance of the table , but have just one , and not fixed its seat occupant . When the ceremony , people of all parties , including the undersigned included, all should be back to the main entrance , facing seats on the signature Um . When signed , the parties signatory to the order prescribed should turn took seats at the table to sign the signature , then that should be returned to the original place table.2.Gifts etiquette. After negotiations negotiators gifts. In addition to the desire to be friendly and deepen the friendship, the more important is the success of the cooperation congratulations. But the gift can not be rushed. In general, you want to determine the value of a gift or as a guest under the circumstances of each gift. Should pay attention to the actual meaning and emotional value of the gift, not worth. Also, pay special attention to each other's customs, does not violate each other's religious beliefs. In addition, European and American people give each other gifts of time, both sides must face himself open gift wrap, and expressed appreciation and sincere.In short. With the development of society. Business etiquette has become a modern social and economic interaction is required. For business negotiation and other business associations have an important role, has become our traditional cultural inheritance and development of etiquette in business dealings. Famous etiquette expert Professor Jin Zhengkun said: "Courtesy is respect for others, respect for the instrument in the form of the foot." To better into the modern business dealings, wemust pay attention to business etiquette training and education, in order to better play its positive role.References :1、《商务谈判礼仪中的形象塑造与语言技巧探讨》2、《谈商务谈判礼仪》3、《小议商务谈判礼仪中“以左为尊”和“以右为尊"》4、《企业商务谈判中的谈判技巧》5、《浅谈商务谈判中的礼仪》6、《浅议商务礼仪与商务谈判》7、《浅析国际商务谈判礼仪》8、《文化差异对商务礼仪的影响》9、《浅谈礼仪在商务谈判中的运用》10、《礼仪在商务谈判中的作用》11、《商务谈判点击》。
商务接待礼仪英文
商务接待礼仪英文English:Business reception etiquette is an important aspect of professional interactions. When welcoming guests, it is important to ensure they feel comfortable and valued. This can be achieved by greeting them warmly, offering a firm handshake, and maintaining good eye contact. It is also important to address them by their proper title and surname unless instructed otherwise. During the reception, it is essential to make introductions, ensure the guests have everything they need, and engage in polite conversation. It is crucial to be attentive to their needs and make them feel respected and well taken care of. Additionally, it is important to follow up after the reception with a thank-you note or email to show appreciation for their visit.中文翻译:商务接待礼仪是专业互动中的重要方面。
在迎接客人时,确保他们感到舒适和受重视是很重要的。
这可以通过热情地问候他们、握手并保持良好的眼神交流来实现。
英文版商务接待礼仪课件
目录
Overview of Business Reception EtiquetteBusiness reception processKey points of business reception etiquetteCultural Differences in Business Reception
Etiquette details are in place
from dress, reception language to preparation of reception items, all demonstrate professionalism and meticulousness.
Use political language and avoid colonialism or professionalism
Use appropriate body language, such as maintaining a significant distance, appropriate post, and formal expressions
Hospitality
Maintaining a professional decade, dressing appropriately, and using polite language are key
Professionalism
Being functional and effective in all business receipts is critical
Casual attention is acceptable for some less formal business settings, but should still be present and necessary
【美联英语】商务礼仪知识英文1
两分钟做个小测试,看看你的英语水平/test/waijiao.aspx?tid=16-73675-0美联英语提供:商务礼仪知识英文1商务礼仪知识英文1 被国际社会公认的“第一礼俗”是什么?What's the “first custom” in the international society? 被国际社会公认的“第一礼俗”是什么?“Lady first”.女士优先。
2社交中的“三A原则”指的是什么?What is the “ThreeA” principle in social communications? 社交中的“三A 原则”指的是什么?Accept 接受对方;Appreciate 重视欣赏对方;Admire 赞美敬佩对方。
3 在国际礼仪中,TOP指的是哪三个原则?What does TOP mean in the international etiquette? 在国际礼仪中,TOP指的是哪三个原则?Time时间;Objective目的;Place 地点。
4和西方人交谈时,应避免哪八个话题?When you are talking with people from western countries, eight topics should beavoided. What are they? 和西方人交谈时,应避免哪八个话题?Age, marital status, salary, experience, address, personal life,religious belief, politics, and opinions about other people.年龄,婚否,收入,经历,住址,个人生活,宗教信仰,政治见解,以及对他人的看法。
5哪三个词在社交场合最常用?Which three words are the most common ones in social life? 哪三个词在社交场合最常用?Thanks谢谢;Excuse me (sorry) 对不起;Please 请。
商务礼仪知识英文
商务礼仪知识英文Business etiquette is a set of standard practices that governs the interaction and conduct of professionals in the business world. It’s important to have a good grasp of business etiquette, as it can make or break business deals and affect your professional relationships. Learning the correct business etiquette in English is vital for those who hope to succeed in global business, as communication is essential to building long-lasting business relationships. Here are some important business etiquette practices to help you conduct yourself professionally in the business world:1. GreetingsFirst impressions are significant, so it’s important to make a good one. Greet people politely and professionally, using their proper title and name (e.g., Mr, Mrs, Miss, Ms). You should also use their last name unless invited to use their first name. In English, a simple “Hello” or “Good morning/afternoon” is acceptable.2. HandshakesHandshakes are a universal gesture of greeting and are important in the business world. Ensure your handshake is firm and confident, not weak or too aggressive. Shaking hands withyour left hand is considered impolite or offensive in certain cultures, as the left hand is often associated with unclean things.3. Dress codeDressing professionally and appropriately is important in the business world, as it influences the perceived level of competency and professionalism. In English-speaking countries, usually adark-colored business suit or smart business attire is expected for meetings, presentations, and interviews.4. Business cardsBusiness cards are an important part of business etiquette and are used to exchange contact information. Ensure that you have plenty of business cards on hand, which should be accurate, up-to-date, and professional.5. MeetingsArrive on time to meetings, and if you are running late, inform the person you are meeting with. During meetings, avoid being distracted by your phone or other devices, and maintain eye contact with the person you are speaking with. Listen attentively, and avoid interrupting others when they are speaking. If you need to take notes, ask for permission to do so.6. Gift-givingGift-giving is an important aspect of business etiquette in many cultures, particularly in Asia. If you are presenting a gift,ensure that it is appropriate for the recipient and the occasion. Avoid giving expensive gifts, as this can create a sense of obligation or debt.7. Business mealsWhen dining with business associates, remember to use your table manners, such as using utensils correctly, chewing with your mouth closed, and keeping your elbows off the table. Allow the person you are meeting to order first as a mark of respect, and if you are the host, ensure everyone’s needs (such as dietary restrictions) are taken into consideration.8. Business behaviorIn the business world, it’s important to behave professionally and courteously at all times. Being rude, offensive or argumentative can harm your professional image and damage potential business relationships. Avoid discussing politics, religion or other sensitive topics that could potentially cause offense.In summary, business etiquette can significantly affect your success in the business world. Pay attention to cultural differences, and take the time to learn proper etiquette practices in English-speaking environments to ensure you conduct yourself professionally and courteously at all times. By doing so, you’ll create a good impression, strengthen relationships, and increase your chances of success in the business world.。
西方商务礼仪介绍英文500词
西方商务礼仪介绍英文500词Western business etiquette encompasses a set of customs, behaviors, and manners that guide interactions and relationships in the corporate world. Here's an overview in around 500 words:---In the Western business world, adherence to professional etiquette is crucial for building strong relationships, fostering trust, and achieving success in the corporate sphere. This etiquette spans various aspects of behavior, communication, and interactions within a business setting.Professional Attire:Dressing appropriately is a fundamental part of Western business etiquette. Business attire usually consists of formal clothing, such as suits, ties, and professional dresses, to reflect seriousness and professionalism.Punctuality and Time Management:Punctuality is highly valued in Western business culture. Arriving on time for meetings and appointments demonstrates respect for others' time and commitments. Time management skills are crucial to maintain productivity and meet deadlines.Greetings and Introductions:Handshakes are the standard form of greeting in Western business culture. It's important to offer a firm handshake, maintain eye contact, and use the appropriate titles (Mr., Mrs., Dr., etc.) when addressing individuals unless invited to use first names.Communication:Clear and concise communication is essential. Be direct, transparent, and respectful in conversations, emails, and presentations. Listening actively to others' viewpoints is also crucial for effective communication.Business Meetings:Prepare thoroughly for meetings and be ready to contribute constructively. Avoid interrupting others and allow everyone an opportunity to express their thoughts. Presenting ideas concisely and providing relevant input is appreciated.Networking and Relationship Building:Networking plays a significant role in Western business culture. Engaging in networking events, conferences, and professional gatherings allows for building connections and expanding opportunities. Cultivating relationships often leads to mutually beneficial partnerships.Business Cards:Exchanging business cards is common in Western business practices. Ensure your card includes accurate contact information and present it with both hands as a sign of respect.Dining Etiquette:Business dinners or lunches are common for professional engagements. Familiarity with dining etiquette is crucial, including table manners, polite conversation, and following the lead of the host regarding when to begin eating and discussing business matters.Follow-Up:After meetings or networking events, sending a follow-up email or note expressing gratitude for the opportunity to meet and discussing any future plans or actions demonstrates professionalism.Cultural Sensitivity:Respecting diversity and cultural differences is vital. Being aware of and sensitive to different cultural norms and practices contributes to successful cross-cultural communication and collaboration.In summary, mastering Western business etiquette is essential for building professional relationships, fostering credibility, and achieving success in the competitive business world. Adhering to these etiquette guidelines showcases professionalism, respect, and adaptability, which are highly valued in Western business cultures.。
美国商务礼仪英文
美国商务礼仪英文【篇一:商务礼仪美语 business etiquette】lesson 001 - introduction on etiquette礼节美语001讲ann. 陈豪刚从大学毕业就在北京的一家美国公司找到了一份工作。
今天他收到一张通知,可是里面有一个词他不懂,他只知道让他去参加一个什么训练班。
所以他就去请教公司里的美籍华人mary 。
(office ambience)c:excuse me, mary, 请问通知上这个词是什么意思呀?e-t-i-q-u-e-t-t-e。
m:oh, etiquette, 原来是法文,意思是礼节。
c: 噢,原来是要我去参加礼节训练班。
mary,这词是怎么发音的?m:e-ti-ket。
q-u是发k的音,而不是发q的音,e-ti-ket。
c:我们来公司工作,又不是来社交,为什么要讲礼节呀?m:etiquette is very important to business。
一个公司的雇员对客户是不是很客气,有礼貌,这对经营有很大关系。
c:具体地说,这儿说的etiquette指些什么呢?m:etiquette is a set of rules that allow us to interact with others in a civilized manner。
c:以文明的方式对待别人的一些原则。
m:具体地说就是treating other people with courtesy and respect and making them feel comfortable with you.c:嗯,(若有所思地) 对人要有礼貌,要尊敬别人,还要让人觉得和你在一起很自如。
这没问题,im always polite and courteous to others。
m:但是,训练班讲的是西方礼节 - western etiquette,和中国的礼节还不完全一样,因为两国有文化差异。
商务礼仪 Business Etiquette 英文版 ppt
二、Table manner
• 1) China's table manner • Generally,seats that closer to the top table take precedence(优先).For example, on the wedding party,family members of the bride or the leaderships are arranged to the table that closest to the tap table.
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Business Etiquette
一、Dress etiquette
• Dress is a culture, it can reflect a nature’s cultural level and the material civilization level of development .
• We know that diffeerent preferences, so their ways of dress vary.
• Even so, we still have some basic principles to follow according to people’s beautyappreciation standard
• 2) West’s table manner • Wash you hands before each meal. • Knife and spoon are placed to the right of the plate. The fork is on the left.
• Open the napkin and place it in your lap before starting.
商务礼仪知识英文作文(5篇)
商务礼仪知识英文作文(5篇)商务礼仪知识英文作文(精选5篇)商务礼仪知识英文作文篇1Our country is known as nation of the etiquette the laudatory name, the advocation etiquette is our country peoples traditional moral e_cellence.From ancient times till now, our countrys etiquette standard is the Chinese unique civilization symbol, is Chinese nation moral e_cellence manifesting.The etiquette, took one traditional moral e_cellence, has the historical inheritance, has vitality which does not fade.The etiquette involves which in the commercial contact are very many, but from basic speaks between the human and humans contact, therefore we are used to the commercial etiquette limits art which associates for the commercial personnel.As the name suggests, the commercial etiquette is refers in the people commerce contact the suitable etiquette standard, is in the commercial contact, by theprocedure, the way which certain, is established by usage indicated respects opposite party the process and the method.The ritual stems from vulgarly, popularizes for the ritual.The commercial etiquette operationality, how is should do, how shouldnt do.Achieves in the commercial contact restrains oneself, respects other people to be able to cause the people with ease happily to associate.Not only considers for other people is the commercial contact, also is between the human and the human the normal contact basic principle.Therefore said the study and the correct utilization commerce etiquette not only is a person intrinsic tutelage and the quality e_ternal performance, also is in the human communication the suitable one kind of art, one human relations way or the human relations method, are in the human communication are established by usage show respect, the friendly custom procedure.Carries on in the human communication communicates mutually certainly must grasp the commercial etiquette the skill.Looked from individual angle that, grasps certain commercial etiquette to be helpful inenhances peoples own tutelage, beautifies own, the beautified life.And can the very effective promotion social contact, the improvement interpersonal relationship, but also is helpful to the purification social convention.Considers, a smile, a concern all can give humans by mind in warmth, and may cause own mood to be also happy along with it, why not?商务礼仪知识英文作文篇2People who go to a formal Western dinner party for the first time may be surprised by table manners in Western culture.Knowing them will help you make a good impression.Having good table manners means knowing,for e_ample,how to use knives and forks,when to drink a toast and how to behave at the table.Beside your napkin you will find a small bread roll and three glasses&one for white wine,one for the red wine,and one for water.There are two pairs of knives and forks on the table,forks on the left and knives in the right of the plate.When you see two spoons,the big one id for the suop and the samll one for the dessert.The knife and fork that are closest to yourplate are a litte bit bigger than the ones beside them.When you sit down at the table, you can take your napkin, unfold it and put it on your lap.In Chinese you sometime get a hot,damp cloth to clean your face and face and hands,whinch,however,is nat the custom in Western countries.Dinner start with a small dish, which is often called a starter.Sime people pray before they start eating , and other people may keep silent for a moment. Then you can sayEnjoy your mealto each other and everybody start eating.For the starter,which you eat with the smaller pair,you keep the knife in your right hand and the fork in your left.After the starter you will get a bowl of soup&but only one boel of soup and never ask for a seconf serving.The ne_t dish is the main course.Many Westerners think the chicken breast with its tender white flesh is the best part of the bird. Some people can use their fingers when they eating chicken or other birds,but never touch beef or other meat in bones.It is polite to finish eatingeverthing on your plate,so dont take more food than you need.At table ,you should try to speak quietly and smile a lot,but do not laugh all the time.Most Westerners like soft drink if they will drive home.Many of them drink white or red wine with the food.When drinking to someones health,you raise your glasses,but the glasses should not touch. The custom of toasting in some parts of China is to finish the drink at once,but Westerners usually take only a sip.For drinking during a dinner,the best advic is never to drink too much.Table manners change over time.They follow the fashion of the day .Beside,table manners are only important at formal dinner parties.If youre not sure what to do ,you can always follow your hosts.Although good manners always make you look good,you do not need to worry about all these rules while having dinner with your friends or family.商务礼仪知识英文作文篇3No matter when and where, in no circumstances can wedeny the great importance of manners.Firstly, a person with good manners is often considered to be more trustworthy and easygoing, which helps him make more friends and get needed help from others. Besides, people are more willing to show their respect to the polite people and cooperate with them, bringing them many opportunities to change. Still most importantly, being polite helps reduce misunderstanding between people, contributing to a harmonious and enjoyable relationships.Having good manners is regarded as an important part when judging a people whether he or she is a person of good taste, and using polite words is a sign of good manners. We use polite words in our daily life without realizing it. please thank you and sorry are the three words we use most frequently, which bring us magic power.Being polite is the first and most important step to develop good relationship since polite words make it easy for people to communicate with others. Being polite show your respect to others so that they are likely to buildrelations with you. Always saying polite words will make others feel comfortable and repected, then when you need help they are willing to give you a hand. Moreover, using polite words can bring you friends who has the same character with you,as the old saying goes Birds of a feather flock together. The people around you may build a better you.商务礼仪知识英文作文篇4Manners are important to happy relations among people. No one likes a person with bad manners. Good manners mean good behaviors in social communication. A person with good manners is always agreeable companion, because he is always thinking of others and respects others.A person with good manners never laughs at people when they are in trouble. Instead,he tries to offer help. when he asks for something, he says please and when he receives something, he always says thanks。
商务礼仪英语Bisiness Etiquette
A Study on International Commercial Etiquette and Its Significance商务礼仪及其意义研究CONTENTS(TIMES NEW ROMAN 小三号加黑加粗)INT RODUCTION (1)CHAPTER ONE ABCCCCCCCC (7)1.1 Abc (7)1.2 Abc (8)1.3 Abc (9)CHAPTER TWO ABCCCCCCCC (11)2.1Abc (11)2.2Abc (12)2.3Abc (13)CHAPTER THREE…CHAPTER FOUR……CONCLUSION……………………………………………………….REFERENCES………………………………………………………内容摘要当今世界,各国之间交流频繁,礼仪之论不再局限在国内,而成了国际交往需要重视的问题。
同时,不可否认的是因为各国价值观念,文化,历史背景的不同,在礼仪实践中也存在差异。
没有一个统一的标准,这些差异,只有一些约定俗成的东西,大家都基本认同,在交往中共同遵守。
所以从事国际交流,国际商务的人,不论是政治,经济,文化,军事哪个领域,对这些礼仪都要熟悉。
国际商务和涉外工作也已经不再是少数人的专利,而是成为越来越多人的职业选择。
在这个“以人为本”的时代,如何在跨文化的交流中,尽可能地尊重他人,又充分维护自己的尊严,是一项非常重要而具有挑战意义的事情,而国际商务礼仪就是市场竞争和国际商务大环境中人们必备的一门知识。
本文对商务礼仪进行了明确的界定,对商务礼仪的内容与归属、特征与原则、功能与操作进行了系统的阐述,较为详细地论述了商务介绍与问候,迎送礼仪,宴请规则,谈判礼仪以及柬书礼仪,同时阐明了国际商务礼仪对于商务人员的重要意义。
AbstractNowadays different nations communicate frequently. Etiquette is becoming an imp ortant issue, which is not confined only in the domestic affairs. At the same t ime, the values vary from nations to nations, so does the practice of etiquette. There is not an acknowledged standard and it is only a set of established rule s which are obeyed by all the people. Therefore, a business man should be familiar with all the protocols in all fields, such as politics, economics, and cult ure and military.International business is no longer the privilege of the minority of people. Mo re and more people prefer to go into business. In the era of human-oriented soc iety, how to respect others and maintain one’s dignity becomes a challenge. In ternational business etiquette is the basic knowledge which should be applied i n the competition in the international business environment. .This thesis gives a clear definition of commercial etiquette and systematically explains its contents, categorizations, features, principles, functions and pr actices. It illustrates the business introduction, greetings, welcoming guest s, entertaining visitors, international business negotiation, practical busines s English writing in detail. It also shows the significance of the commercial e tiquette.INTRODUCTIONBusiness communication and business etiquetteIn an era of globalization, understanding the basics of etiquette and protocol that is, the type of behavior that others expect of you in both informal and fo rmal settings—is an important skill. It can instill an individual with confide nce to handle almost any situation in any culture and allow a businessperson t concentrate on the deal at hand rather than worrying about such distractions as which fork to use or which hand to use for passing food. Without an understand ing of the basics of etiquette and protocol, you risk coming off as a boorish N eanderthal. You may even put your company’s image at risk or risk potential fa ilure in the formation of key business relationships that are vital to global success. Finally, a well-honed sense and appreciation of local customs etiquette and protocol can make you stand out in a competitive global market.In order to comprehend the International Commercial Etiquette, we should find o ut the full contents of its activities.Just as its name implies, the International Commerce indicates that there is on ly one purpose of commercial activities, that is, to realize, increase and conv ert the value. One sales its goods to the other to realize the market value of this production, at the same time, the value is increased in this process, ther efore, the seller gains some profits, which will be conversed into the value fo rm needed in the next commercial campaign, no matter it is cash, products or se rvice, thus, makes preparation of the following commercial activity. International Commercial is based on the approbation and reception of each othe r’s trade motivations between the bargainers. Especially nowadays, this kind o f activity is an action in which both sides are voluntary and almost without an y force to press on. Besides, this kind of commercial activity goes along under the condition of free trade all over the world. Therefore, in the atmosphere o f international commerce, the traders have the same quality, intent and environ ment, as well as threeCHAPTER ONEABCCONCLUSIONIncreased globalization has been one of the most important developments in thepast decade. The Internet has been instrumental in accelerating the growth of b usiness across borders. The ability to effectively conduct business with tradin g partners around the world is essential in the twenty-first century. Savvy com panies view the development of international business etiquette and communicati on skills as a strategy to distinguish their company from competing firms. One business educator has cautioned, "Being closely attuned to the orientations of diverse trading partners is an increasingly important advantage in the highly c ompetitive global marketplace, where only the very best thrive." Colleges and u niversities have responded to this need by integrating international perspectiv es into the curricula. Business schools in particular have worked to internatio nalize the curriculum, partially through the expansion of international busines s communication courses. Even student clubs have recognized the need for enhanc ed understanding of other cultures, sponsoring popular business etiquette dinne rs and workshops on global business protocol.Proper etiquette in today’s business world goes well beyond basic ta ble manner s( they are, after all, a given in most cultures) and common courtesies (allowi ng an esteemed colleague or superior to precede you through a doorway, for exam ple). Think of all the elements that go into making a first impression. The lis t is lengthy. There is your manner of dress, your professional appearance, the color of your dress or tie, your body language, handshake, posture, amount of e ye contact on introduction, where you put your hands, how you accept a business card and how you present yours as well as the actual content of the card-and y ou haven’t even sat down to begin talks.Regardless of the culture, proper etiquette means maintaining your own values w hile respecting those of others. It does not mean slavishly following the rituals and practices of others to please your host. If you make an effort at the la nguage, at understanding the basics of common courtesy, and avoid any offensive acts, don’t be overly concerned about the subtleties- at least the first time around. To be honest, not that much is really expected of the first time visito r to another culture, thought a deeper understanding will be expected each time you visit. The value in understanding etiquette and protocol id in the confide nce it gives you and the impression it makes on colleagues.Although what is covered is handled well, there are some areas that could have received greater attention. For example, there is little discussion of the diff erences among the various countries and cultures in each continent. And I’d ha ve liked more on business etiquette and the use of humor, entertainment and let ters.We previously discussed the importance of business etiquette in daily business activities in terms of "business introduce", dining, business invitations. Ther e are some other important business etiquettes, such as the proper attitude tow ards foreign cultures, music and arts, the respect for their dining habits, hol idays and religions. We will not discuss them in details because of the limited scope of this paper. Shortly put, understanding more about foreign business et iquettes put us in a good position to deal with all kinds of business occasions and hence facilitate the development of global trade.References:[1] Grace Fox. Everyday Etiquette, A Guide to Modern Manners[M].[2] Mary Jane McCaffree, Pauline Innis. The Complete Handbook [8] R.G. Feltha m. Diplomatic Handbook[M] .[M]. Time-Life Custom Publishing.[3] Williams-Sonoma, Inc. and Wedon Owen Inc. The Bar GuideBerkley Publishing Group with Doubleday Direct, Inc, 1998.of Diplomatc i[M],. Official and Social Usage.[4] 杜培. 现代礼仪学[M]. 中国工人出版社, 1997.[5] 韩欲和, 张彦. 涉外礼仪[M]. 译林出版社, 1996.[6] 金正昆. 涉外礼仪教程[M]. 中国人民大学出版社, 1998.[7] 李斌. 国际礼仪与交际礼节[M]. 世界知识出版社, 1985.[8] 李天民. 现代国际礼仪知识[M]. 世界知识出版社, 1999.[9] 宋长美. 对外交往中的礼仪礼节[M]. 黑龙江人民出版社,1996.(中文参考文献按拼音顺序排,英文按字母顺序排。
商务礼仪 英文版PPT幻灯片课件
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Chinese table manner-seating Western table manner-seating Difference between Chinese and Western
2. Accepting business card
Being modest and gentle. Reading carefully. Placing or collecting properly.
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The etiquette of taking the elevator: Hold the elevator, guest first. If guests are more than one, we should enter the elevator, one hand holds "open“. Exit first enter behind.
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Stretch left hand
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商务礼仪-英语公德礼仪的英文介绍~~ 精品
▪ Some negative factors in society, such as the worship of money, selfish etc
becoming self-centred .Look at the
following pictures---The lack of modern etiquette.
After seeing these pictures…
▪ Our nation takes pride in having a fine tradition of civility ,respect and politeness. This and other negative pictures are running against such a tradition and do much harm to society. Not only the rule of law and order ,but also normal life can be affected and damaged. And worse still, young children might regard these people as examples and follow suit. And this moral loss is far-reaching and irrevocable 。All the members of the society abiding by the rules can solve the depressing problem altogether. If each of us complies with the rules, our nation can build up a more positive image. Thus, we can pave the way to a society of civility, compassion, courage and character.
国际商务礼仪(英文版)(第二版)Chapter5HowtoHostaMeeting
Strive for clarity when you’re using text chat during your meeting.
When discussions are under way it is good business etiquette to allow more senior figures to contribute first.
Never interrupt anyone - even if you disagree strongly. Note what has been said and return to it later with the chair’s permission.
Formal Meetings (I)
Prepare well for the meeting as your contribution may be integral to the proceedings.
Dress well and arrive in good time. Always remember to switch off a mobile phone. If there is an established seating pattern,
–Ten tips (II)
6. Keep in mind that there are “verbal〞 and “visual〞 learners.
7. Record resolution on any items discussed. 8. Meetings are not just for monologues. 9. If you’re running the meeting, it’s good
商务礼仪英语
II. Reception
VOCABULARY DEVELOPMENT
词汇扩展
免税店 行李标签牌 行李提取处 机场班车 健康证书 入住/退房 手提行李 随身携带行李 出租车候车处
Duty-free shop Baggage/luggage tag Baggage/luggage claim Airport shuttle bus Health Certificate Check in/out Hand luggage Carry-on luggage Taxi stand/rank
I. Greetings and Introduction
Other hand-shaking codes: — Your handshake should be relaxed but firm (never limp). — Your should look at the other person in the eyes, smiles and give cordial greetings. — Do not hold on to the other person’s hand or arm. — If someone seems to back off, do not force a handshake.
I. Greetings and Introduction
If you want to know where a person was born, you can ask “Where are you originally from?” instead of “Where are you from?” to avoid confusion.
中西方商务礼仪(英文)
Different Business Etiquette between China and theWestI. IntroductionBusiness etiquette is a kind of civilization accumulation of human being.It becomes fixed during the business communication, being handed down from generation to generation. It is also a kind of standard behavior observed by the businessmen in their communication. Different countries have different culture traditions, so their business etiquette is also different from one another. There are great cultural differences between the cultural cores of Confucian in China and the cores of Christian in the West, which leads to some differences in the business etiquette between China and West.II. The Influence of Cultural Differences on Business Etiquette Differences Between China and the WestGenerally speaking, the differences on business etiquette between China and the West are influenced by several cultural factors, such as values, view of time, view of space, view of diet, verbal habits and nonverbal. The paper mainly focuses on time and space approach.2.1 From the approach of timeThoreau once said,“If a man does not keep pace with his companions, perhaps it is because he hears a different drummer.”Now, we use the phrase “the beat of a different drummer”to explain any different pace of life. The attitudes toward time vary from culture to culture. And it is understandable that people of different cultures hold different views toward time. When it comes to international business, the view of time can be divided into two types, such as monochromic time and polychromic time. Countries that follow monochromic time perform only one major activity at a time, while countries obeying polychromic time perform several activities simultaneously. (Jeanette S. 113)The United States is a monochromic culture. In monochromic culture, time is regarded as something tangible. Time is seen as linear and manageable. Therefore, people concentrate on the task at hand, taking time commitments seriously and being accustomed to short-term relationships. For example, in the West, time is a kind ofprecious and limited resource. The business people attend the business meeting on time. If someone was late, he would be considered to be lack of honesty. And the U.S. business people always expect to solve their business problems within twenty to thirty minutes. In monochromic cultures, it is considered a rude to do two things at once, such as reading a journal in a meeting or answering the telephone while someone is in your office. Schedules and keeping appointments are consistent with value of people in monochromic cultures.Chinese people are typical example of polychromic cultures. Chinese people are well adapted to doing several things at once and do not mind interruptions. In their opinion, people are more important than schedules to members of polychromic cultures. Their lifestyle is less organized than that of monochromic people. In their eyes time is just like a circle that does not have the end. So Chinese people are highly distracted and subject to interruptions. They consider time to be casual and flexible. For example, to most Chinese today, time simply flows from one day to the next. If a job is not done today, maybe it will be done the next day or the next. And the business meeting would generally last for several hours.Compared with the Westerners, few Chinese equate time with money. When foreign businessmen arrive in China, most Chinese will make them settle down in hotels and give them an opportunity to rest up. Because Chinese do not expect them to immediately rush into business. However, generally this arrangement will be politely but firmly rejected by visitors. When Chinese are involved in international business, they will get familiar with the Western concept“time is money”. But they do not automatically relate it to the pace of business.Besides, Chinese do not pay much attention to the appointment. Sometimes even if there is an appointment, the Chinese would not stick to it seriously. When people of different cultures interact, misunderstandings often arise as a result of different time view. For instance, in the Western countries, the business contact would be pre-arranged within three to four weeks. Business people pre-arrange the business contact at least two weeks in America. The appointment is holy to Americans. In the business communication, if someone asks to have a business contact at the lastminute, he will be considered to make trouble or insult the others. On the contrary, the Chinese people pay more attention to relationship. In their business activity, if there is an important person need to be contacted, they could cancel the primary appointment to meet him. It is unacceptable to American business people. This example shows the cultural differences in time sense between China and the West. And it becomes increasingly important as modern business communications put more and more businessmen in daily contact. If we are to avoid misunderstanding, we need to know better about our own cultural biases and those of others. (Wen Yaoqing, 127) 2.2 From the approach of spaceSpace, is the physical distance between people when they are interacting. It is deeply influenced by culture. When people are having a conversation, the distance between them changes dramatically from one culture to another.Generally speaking, there are four zones when U.S. people interact: the intimate zone, the personal zone, the social zone, and the public zone. The intimate zone, less than 0.46 meters, is reserved for a close friend. And it appears briefly when the business colleagues shake hands. The personal zone, from 0.46 meters to 1.2 meters, is used for giving instructions to someone in an office. The social zone, from 1.2 to 3.6 meters, is used for impersonal and formal business meeting. The public distance, over 3.6 meters, is the most formal zone. (Lillian H. 83)Americans tend to need more spaces than Chinese. When having a conversation with Chinese, Americans will back away for the Chinese partner is standing too close. Standing too close to someone in the United States may leave a bad impression on the others, as it implies the person is upset, overbearing, or he is making sexual advances. These negative positions should be avoided in the United States. In China, people prefer to stand close to each other and they think it is a normal and friendly way to communicate with each other.Besides, the arrangement of desks, chairs, and conference table also feature the different styles of communication. When the United States people are conversing, they prefer the face-to-face arrangement of chairs whereas the Chinese prefer side-by-side arrangement. They like this arrangement because they could avoid directeye contact through it.IV. ConclusionWith the globalization of the world economy, organizations are culturally diverse in handling all kinds of business activities, especially multinational cooperation. More and more business people have become aware of the strong impact from culture. And they should have a good understanding of the other business etiquette culture beforehand, which is beneficial for both sides of the business people. Only in this way will it be possible for them to expand their business and make it more prosperous.ReferencesDu, Li.(2004).Comparison of Wine Culture between China and the West.Culinary Science Journal of Yangzhou University,(l):l-4 .Jeanette S.,Martin.Global Business Etiquette.Westport,CT:Praeger,2006.Lillian H., Chaney. Intercultural Business Communication. Upper Saddle River, NJ : Prentice Hall, 2004.Wen,Yaoqing.“Comparison analysis of multinational business culture”. 《International business research》,4(2001):p121-30。
美国商务礼仪及忌讳
美国商务礼仪及忌讳美国是世界上最先确定国鸟的国家,那么在与美国人打交道的时候你们知道美国的商务礼仪及忌讳吗?面是为大家准备的,希望可以帮助大家!1.及时反馈通常情况下,对有些正式活动,你不知道你是否能负担得起去,因为你可能需要打扮或支付旅费。
另一方面,提前很长时间策划了这些活动,但是很难知道未来能否兑现。
然而,如果你已经开始筹备一个正式的大型晚会,你真的需要知道有多少客人会出席。
细节有待敲定,如需要购买多少食物或酒,准备足够的椅子和桌子。
因此请帮男主人或女主人一个忙,通过在指定日期回复邀请,让他们知道,你是“去”还是“不去”。
2.摆放餐具我该用哪个叉子?我们都曾经在一个正式的餐桌边坐下,感叹道,“哦我的天啊,我应该用哪个叉子?”放松一下,可以记住一个简单的方法:从摆放的餐具外围入手。
这短叉用来对付沙拉。
就从这里开始。
随着每上一道菜,你就依次用不同的餐具。
当你用完餐后,只需将您的餐具以一定的角度并排放在你的盘子上,叉齿朝上,刀背对着盘子的中心,这是一个信号,告诉服务员你已经用完餐了。
3. 感谢信不论在日常生活中,还是在商业信函中,感谢信都是必不可少的。
如果有人买礼物送给你,或帮助你,或者只是做了一件好事,至少你应该说声谢谢。
即使是很小的孩子都会画一幅画,再写上几句非常迷人的短句。
4. 卫生在家做牙线应该在家里用,至少在浴室里做。
让你周围的人看你剔牙齿一点也不好玩。
属于“卫生在家里做”的还有:修剪你的指甲梳理头发,尤其在餐馆,毛发飞来飞去!在公共洗手间刷牙,如果必须的话,洗漱完毕后请清洗水槽。
5. 准时在商务场合,迟到者会说,“我的时间比你更重要。
”在办公备忘录中,如果是你主持会议,早到5分钟。
如果不是你主持会议,请再等五分钟,然后离开。
有些人可能会觉得这种做法太过了,但它管用。
在社交场合,迟到的人总使他们的朋友错过电影,预订的晚餐等。
如果你也是那些“我总是迟到”的人之一,在接受邀请之前,你不妨检查一下你迟到的理由。
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美国商务礼仪英文【篇一:商务礼仪美语 business etiquette】lesson 001 - introduction on etiquette礼节美语001讲ann. 陈豪刚从大学毕业就在北京的一家美国公司找到了一份工作。
今天他收到一张通知,可是里面有一个词他不懂,他只知道让他去参加一个什么训练班。
所以他就去请教公司里的美籍华人mary 。
(office ambience)c:excuse me, mary, 请问通知上这个词是什么意思呀?e-t-i-q-u-e-t-t-e。
m:oh, etiquette, 原来是法文,意思是礼节。
c: 噢,原来是要我去参加礼节训练班。
mary,这词是怎么发音的?m:e-ti-ket。
q-u是发k的音,而不是发q的音,e-ti-ket。
c:我们来公司工作,又不是来社交,为什么要讲礼节呀?m:etiquette is very important to business。
一个公司的雇员对客户是不是很客气,有礼貌,这对经营有很大关系。
c:具体地说,这儿说的etiquette指些什么呢?m:etiquette is a set of rules that allow us to interact with others in a civilized manner。
c:以文明的方式对待别人的一些原则。
m:具体地说就是treating other people with courtesy and respect and making them feel comfortable with you.c:嗯,(若有所思地) 对人要有礼貌,要尊敬别人,还要让人觉得和你在一起很自如。
这没问题,im always polite and courteous to others。
m:但是,训练班讲的是西方礼节 - western etiquette,和中国的礼节还不完全一样,因为两国有文化差异。
c:这礼节还有文化差异?我得去训练班听听再说。
******c:嗨, mary,我的训练班结束了,你那天说的文化差异一点也没错。
m:听起来训练班好像让你开窍啦?c是啊。
我那天跟会计室的那金发女郎聊天,聊得很愉快。
结果我问她多大年纪了,她一下子就变得很不高兴,支支吾吾没有回答就走了。
m:asking someones age is offensive to an american.c:参加了训练班才知道不能问美国人年龄的。
m:你办公室里的小王今天早上突然问年薪有多少。
美国人认为打听这种私人的事是不礼貌的。
我想对有些中国人来说也是不礼貌的。
c:没错。
m:既然你训练班已经结束,我来考考你: tell me what is etiquette?c:我来试试。
etiquette is a set of rules that allow us tointeract with others in a civilized manner。
m:and treating other people with courtesy and respect and making them feel comfortable with you.c: mary,以后我有问题还会来请教你哟!m:no problem。
lesson 002 - first impression礼节美语002讲陈豪在北京的一家美国公司工作了一个月。
今天下午他有机会见到公司总裁。
第一次见面怎么才能给美国老板留下一个好印象呢?他决定去和mary谈谈。
(office ambience)陈:mary,我下午会见到总裁,这是第一次见面,你说我要注意些什么事呀? m:第一次的印象,first impression,是很重要。
美国人说,you never get a second chance to make a first impression。
最初的印象只有一次,决没有第二次机会。
陈:第一次印象的重要性我知道,问题是怎么才能给人留下好印象。
m:根据一项研究,人们在初次见面时对一个人的评价有55% 是根据他所看到的。
陈:这不是只看表面嘛?打扮漂亮就行了吗?m:不是打扮漂亮,而是打扮得体。
你今天不是会见到总裁吗?我们就来看看你有什么地方需要改进的吧******m:首先,hair should be well maintained。
嗯,你的头发梳得很整齐美观。
有的人既不洗头,也不梳头,那是非常不礼貌的。
陈:对了,我注意到我们办公室里的美国男同事好像天天剃胡子。
我不是天天剃胡子的。
我年纪轻,没多少胡子,人家看不出来。
m:我就看出来你今天没有剃胡子。
unshaved look does notwork for others。
对了,我早上看你带着领带,怎么没有啦?你要去见总裁,领带一定要带。
陈:噢,我到了办公室,我把它取下来了。
m:在办公室里放松一会儿是可以的,但是要去见某人或出去办事,ties should be correctly tied。
你一会儿千万别忘了把领带带上。
陈:行,行,我一会儿剃一下胡子,带上领带就齐了。
m:等等,一般人还会看你的腿和鞋子。
哎,你的裤子太长,裤腿都拖在地上了。
pants should not drag on the floor。
陈:啊呀,我知道,可我妈没时间给我改短嘛。
m:你这双鞋是新的吧,很干净,擦得很亮。
shoes should be polished and in good condition。
陈:哟,那我裤子太长,怎么办哪?m:别着急,你不是下午才见总裁吗?赶快回家去换条裤子。
还有,千万把白袜子给换了。
never wear white sox。
陈:啊呀,还不让穿白袜子,规矩还真多。
你看,我一紧张把你刚才说的都忘了。
快,再说一遍。
m:hair should be well maintained; face well shaved; ties properly tied; pants should not drag the floor; shoes shouldbe polished. and no white sox, please.lesson 003 - punctuality礼节美语003讲ann: 陈豪在美国公司已经工作了一段时间。
今天老板要找他谈话。
老板找谈话会有什么事呢?陈豪心里有点不安,所以急着去请教美籍华人mary。
(office ambience)陈:(很着急地)hey, mary,快,我有事问你。
m:whats the matter?陈: 老板的秘书通知我老板过一会要找我谈话,可说的话我没听懂,说是为了什么punc...punc... 那个词我不知道...m: punctual?陈:对,有点像,不过那个词最后的音好像是什么ty 来了。
m:punctuality?陈:yes, yes. punctuality. punctuality是什么意思呀?哟,不好了,时间到了,我得去了。
(sound of knocking on the door; opening the door)mr. jones: mr. chen, it has been brought to my attention that you arefrequently late for meetings. i want you to know thatpunctuality is important in american business and in our company too.c: sorry, mr. jones, i am not sure i understand. what exactly do you mean by punc... punctuality?mr. jones: punctuality simply means being on time. if ameeting is scheduled for one oclock, everyone is expected tobe in the meeting room and ready to start.【篇二:美国的商务礼仪】美国商务礼仪及习俗社交礼仪美国人与客人见面时,一般都以握手为礼。
他们习惯手要握得紧,眼要正视对方,微弓身。
认为这样才算是礼貌的举止。
一般同女人握手美国人都喜欢斯文。
美国人在社交场合与客人握手时,还有这样一些习惯和规矩:如果两人是异性,要待女性先伸出手后,男性再伸手相握;如果是同性,通常应年长人先伸手给年轻人,地位高的伸手给地位低的,主人伸手给客人。
他们另外一种礼节是亲吻礼。
这是在彼此关系很熟的情况下施的一种礼节。
美国人性格浪漫、为人诚挚。
他们在与互不相识的人交际时,贯于实事求是、坦率直言。
即使是自我介绍时,他们也喜欢对自己的情况据实说出,愈真实愈好。
对那些谦虚、客套的表白是看不习惯的。
过份的客套对他们来说是一种无能的表现;过头的谦虚可能会被他们误认为你心怀鬼胎。
在公共场所就座时,一般都让长者和妇女坐在右边;走路要让长者和妇女走在右边。
他们以好客著称,为了表示友好,使客人感到随便,不拘束,他们一般乐于在自己家里宴请客人,而不习惯在餐馆请客。
他们很健谈,喜欢边谈边用手势手划;彼此间乐于保持一定的距离,一般以50公分左右间距为好。
他们行动喜欢自由自在,不受约束。
惯于晚睡晚起,有拖拖拉拉的习惯。
请美国人用餐,他们一般是不提前到达的,而是准时或迟到5至15分钟。
西装在西方是极庄重的服饰,适用于官方性拜会、谈判、参观、典礼及婚葬礼,穿着时请配以深色领带、皮鞋。
切勿穿着背心、短裤、拖鞋出入公共场所;衣着须整洁,切勿身带异味,会引起别人反感。
��讲究礼节,无论任何时候接受他人为您服务时都需要说声谢谢(thank you),否则会被视为无礼。
��任何时候,都要礼让妇女、儿童,如帮他们开门、让他们先行等。
任何情况下,都不要询问对方的年龄(尤其是女士)、收入及婚姻状况。
一定不要随地吐痰、随处吸烟。
要吸烟时请注意是否有禁烟标志,并请询问周围的人(特别是女士)是否介意您吸烟。
在升降梯上应把左侧让给有急事的人。
不要在马路、走廊上数人并排行走。
��美国人的姓名排列是名在前,姓在后。
姓一般只有一个,名可以有一个,两个。
妇女婚后随夫姓。
口头称呼一般称姓。
美国人见面时常直呼对方名字,即便是初次相识。
他们的平等观念强,尊重妇女,尊重个人,父母到孩子的房间去也必须先敲门。
在美国准时是很重要的,特别是在一些大城市。
举止看上去很随意,但大部分谈判中做出的决定却很严格。
避免谈论种族、宗教、性别、年龄和身体特征。
对安全问题非常重视,期望对所有接触的人都保持礼节,包括机场保安和空服人员。