出境旅游领队考试领队英语复习题
(完整版)出境旅游领队考试领队英语复习题
Part I Make the best choice to complete the follow ing senten ces.1. When will the flight begi n _____ ?A. board ingB. to boardC. departureD. depart2. Here are your tickets, passports and baord ing passes. Your luggage claim tags are _______ t o the tickets cover.A. stickB.stuckC.attachD.attached3. Would you mind ________ a mome nt?A. waitB. to waitC. bei ng waitedD. waiti ng4. It ' s medicine for my stomach. Here is the ______ from my doctor.A. decisi onB. descripti onC. prescripti onD. prese ntati on5. There ' s a _______ for alchoholic beverages in economy class. Would you refer to this price list, please?A. payB. budgetC.billD. charge6. A member of our tour group feels like _______ . Can I bother you for some hot water, please?A. coldB. hotC. vomitt ingD. vomit7. I ' m afraid your length of stay will be _______ by an immigration officer.A. determ in edB. upheldC. prolon gedD. can celled8. You ' ll be required to show your key when you _______ for your meals and drinks in the restaurants and bars.A. takeB. haveC. eatD.sig n9. There is somethi ng wrong with the .It won 't stop running. It 's flooding the bathroomA.air con diti onerB. tapC. lampD. carpet10. Just dial your new wake-up time. The computer will the old time and the new one.A. be can celled … recordB. record ■- be can celledC. can cel … recordD. record ■- ca ncel11. I got 90 _____ .A. scoresB. markC. pointsD. score12. We should _____ a good study habit of tak ing no tes in class.A. developB. improveC. makeD. rema in13. Is he _______ his girlfrie nd was once a thief?A. aware ofB. aware thatC. knowing thatD. aware of that14. Some people have birthday cakes ______ no odles.A. in steadB. in stead forC. in stead toD. in stead of15. I try to ___ a few dollars each month in order to buy a new bike.A. set upB. set outC. set offD. set aside16. There are ___ areas offeri ng a variety of meals and services all withi n a hotel.A. no man yB. differe nceC. differe ntD. too much17. Ruth fin ally ______ to find what she was look ing for.A. triedB. man agedC. succeededD. achieved18. Can the Brow ns have an ______ bed in their double room for their daughter? It ' s more convenient for them to take care of her.A. plusB. extraC. addD. small19. It was so no isy at ni ght______ I could hardly sleep.A. soB. butC. whatD. that20. Paris is _____ that we can hardly visit all the beautiful parks in two or three days.A. such a large cityB. so a large cityC. such large a cityD. a such large city21. “ En route ” means ____ .A. in the wayB. n earbyC. on the wayD. by way22. If you ___ , you leave your native country to live in another country.A. immigrateB. travelC. emigrateD. fill out the form23. I drafted an it in erary for Vienna Tour before your arrival. Would you like to go _____ it?A. throughB. onC. to D for24. An __ card may also be called a disembarkati on or arrival card.A. embarkati onB. immigrati onC. emigrati onD. in formati on for customers25. our flight delayed about an hour to take off ____ bad weather.A. becauseB. dueC. tha nks to|D. on acco unt of26. Room service is ______ in the room.A. to serve mealsB. to do serviceC. to clea n upD. to take care of guests27. It is n ecessary to greet the guest with a hearty smile_______ to create a pleasa nt atmosphere and make the guest feel at home.A. so thatB. in orderC. such asD. because of28. By the time he retires Mr. Smith _____ in this hotel for almost 40 years.A. will have workedB. will workC. have workedD. will has worked29. You have ______ time to catch the bus.A. a lotB. a ple nty ofC. ple nty ofD. a n umber of30. ________ his ill ness, he is determ ined to finish the work.A. In spite ofB. In spiteC. Despite ofD. In spite that31. You just turn the knob here in ____ directi on you like, or you can shut it of by tur ning it tightly to the right.A. whicheverB. whateverC. howeverD. whoever32. _ i s the place one goes to.A. Restaura ntB. Dest in ati onC. airportD. trip33. _____ is the perce ntage of rooms or beds that are occupied at certai n time or over a period of time.A. Occupa ncy rateB. Commisi onC. Producti on rateD. Rate34. “ Motel ” comes from _____ .A. mutt on and teleph on eB. milk and hotelC. meat and hotelD. motor and hotel35. The place where the pilot sits is __ .A. cabinB. cockpitC. flight deckD. hallwayPart II Match each word or phrase in the column on the left with its meaning in the column on the right.1. to refund（答案：M） a. reserve （accommodati on, a place, etc.）2. to book（答案：A） b. not damaged or impaired in any way; complete3.intact（答案：B） c. a person who does not eat meat, and sometimes other animal products, especially for moral, religious, or health reas ons4. ruins （答案：F） d. a rotating machine or device, in particular a conveyor system at an airport from which arrivingcollect their luggage.5. brewery（答案：H） e. make a passage or journey from one place to another6. carousel（答案：D） f. the remains of a buildi ng, typically an old one, that has suffered much damage or dis in tegrati on.7. to transit （答案：E） g. a natural desire to satisfy a bodily need, especially for food8. turbule nce（答案：I） h. a place where beer is made commercially9. appetite（答案：G） i. viole nt or un steady moveme nt of air or water, or of some other fluid10. souve nir（答案：L） j. a pla nned route or jour ney （30%passe ngers11. vegetarian（答案：C） k. to rent12. to remove（答案：O） l. somethi ng that helps to bring back memories13. pilgrim （答案：N） m. pay back14.iti nerary（答案：J） n. a pers on who jour neys to a sacred place for religious reasons15. to charter（答案：K） o. take away。
领队英语
2014年江苏省出境游领队英语口试材料一、朗读以下短文（测试语音语调是否标准合格）：。
1、Tourism has become a popular global leisure activity. Tourism can bedomestic or international, and international tourism has both incoming andoutgoing implications on a country's balance of payments. Today, tourism is amajor source of income for many countries, and affects the economy of boththe source and host countries, in some cases it is of vital importance. Tourismsuffered as a result of a strong economic slowdown of the late-2000s recession, between the second half of 2008 and the end of 2009. It then slowly recovered, with international tourist arrivals surpassed the milestone 1 billion touristsglobally for first time in history in 2012.2、Tourism is an important source of income for many countries. It is an activityessential to the life of nations because of its direct effects on the social,cultural, educational, and economic sectors of national societies and on theirinternational relations. International tourism receipts grew to US$1.03 trillionor €740 billion in 2011, corresponding to an increase in real terms of 3.8%from 2010. In 2012, China became the largest spender in international tourism with US$102 billion, surpassing Germany and United States. Chinaand emerging markets significantly increase their spending over the pastdecade, with Russia and Brazil as noteworthy examples.3、Tourism brings in large amounts of income into a local economy in the formof payment for goods and services needed by tourists, accounting for 30% ofthe world's trade of services, and 6% of overall exports of goods and services.The service industries which benefit from tourism include transportationservices, such as airlines, cruise ships, and taxicabs; hospitality services, suchas accommodations, including hotels and resorts; and entertainment venues,such as amusement parks, casinos, shopping malls, music venues, and theatres.This is in addition to goods bought by tourists, including souvenirs, clothingand other supplies.4、 A cruise ship or cruise liner is a passenger ship used for pleasure voyages,where the voyage itself and the ship's amenities are a part of the experience, as well as the different destinations along the way. Larger cruise ships have alsoengaged in longer trips such as transoceanic voyages which may not return tothe same port for months. Some former ocean liners operate as cruise ships,such as Marco Polo. Cruising has become a major part of the tourism industry,accounting for U.S.$29.4 billion with over 19 million passengers carriedworldwide in 2011. The world's largest cruise ships are Royal CaribbeanInternational's Oasis of the Seas and its sister ship Allure of the Seas.5、The Sydney Opera House is a multi-venue performing artscentre in Sydney, Australia. Situated in Sydney Harbour, the project comprises multiple performance venues which are among the busiest performing artscenters in the world — hosting over 1,500 performances each year attended by some 1.2 million people. As one of the most popular visitor attractions inAustralia, more than 7 million people visit the site each year. Identified as one of the 20th century's most distinctive buildings and one of the most famousperforming arts centers in the world, the Sydney Opera House becamea UNESCO World Heritage Site on 28 June 2007.6、The Eiffel Tower is an iron lattice tower located in Paris. Erected in 1889 asthe entrance arch to the 1889 World’s Fair, it has become one of the mostrecognizable structures in the world. The tower is the tallest structure in Parisand the most-visited paid monument in the world, which received its 250millionth visitor in 2010.The tower is 324 meters tall,about the same height as an 81-storey building. The tower has three levels for visitors, with restaurantson the first and second. The third level observatory's upper platform is276 meters above the ground, the highest accessible to the public in theEuropean Union.7、In Europe, most prices include a value-added tax or VAT that can be as highas 25 percent. This is like a sales tax, except that it's built into the price you pay instead of being added at the cash register. If you're a tourist who lives outside the EU, you may be able to claim a VAT refund. You can do this in several ways: 1. Use the store's refund affiliate, which can be identified by a decal such as "Tax Free Shopping" or "Premier Tax Free" in the store window.2. Get a refund directly from the shop where you make your purchase. 3. Charge your purchase with a credit card and ask the shop to make two charge slips: one for the amount of the sale after deduction of the VAT, and the other for the amount of the VAT.8、Hollywood is a district in the central region of Los Angeles, California, inthe United States. It is notable for its place as the home of the entertainmentindustry, including several of its historic studios. Its name has come to bea metonymy for the motion picture industry of the United States. Hollywood isalso a densely populated retail business district. It was a small community in1870 and was incorporated as a municipality in 1903.It officially merged with the city of Los Angeles in 1910, and soon thereafter a prominent film industrybegan to emerge, eventually becoming the most dominant and recognized inthe world.9、Big Ben is the nickname for the Great Bell of the clock at the north end ofthe Palace of Westminster in London, and often extended to refer to the clock and the clock tower. The tower is officially known as the Elizabeth Tower tocelebrate the Diamond Jubilee of Elizabeth II. The tower holds the largestfour-faced chiming clock in the world and is the third-tallest free-standing clock tower.The tower was completed in 1858 and had its 150th anniversary on 31 May 2009,during which celebratory events took place.The tower has become one of the most prominent symbols of the United Kingdom and is often inthe establishing shot of films set in London.10、Dubai is the most populous city and emirate in the United Arab Emirates. It islocated on the southeast coast of the Persian Gulf and is one of the sevenemirates that make up the country. Today, Dubai has emerged asa cosmopolitan metropolis that has grown steadily to become a global city anda business and cultural hub of the Middle East and the Persian Gulf region. Itis also a major transport hub for passengers and cargo. Although Dubai'seconomy was historically built on the oil industry, the emirate's Western-style model of business drives its economy with the main revenues now comingfrom tourism, aviation, real estate, and financial services.11、Saint Petersburg is the second largest city in Russia, politically incorporatedas a federal city. It is located on the Neva River at the head of the Gulf ofFinland on the Baltic Sea. In 1914 the name of the city was changedfrom Saint Petersburg to Petrograd in 1924 to Leningrad and in 1991, backto Saint Petersburg. It is a major European cultural center, and also animportant Russian port on the Baltic Sea. Saint Petersburg is often describedas the most Western city of Russia, as well as its cultural capital. The Historic Centre of Saint Petersburg and Related Groups of Monuments constitutea UNESCO World Heritage Site.12、Hawaii is the most recent of the 50 U.S. states and joined the Union on August21, 1959. It is the only U.S. state located in Oceania and the only one made up entirely of islands. It is the northernmost island group in Polynesia, occupying most of an archipelago in the central Pacific Ocean. Hawaii’s diverse naturalscenery, warm tropical climate, abundance of public beaches, oceanicsurroundings, and active volcanoes make it a popular destination for tourists,surfers, and biologists alike. Hawaii has over a million permanent residentsalong with many visitors and U.S. military personnel with Honolulu as itscapital.13、Disneyland Park is the first of two theme parks built at the Disneyland Resortin California, opened on July 17, 1955. It is the only theme park designed and built under the direct supervision of Walt Disney. Walt Disney came up withthe concept of Disneyland after visiting various amusement parks with hisdaughters in the 1940s. Disneyland has a larger cumulative attendance thanany other theme park in the world, with over 650 million guests since itopened. In 2013, the park hosted 16.2 million guests, making it the third mostvisited park in the world that year. According to the report, there are 65,700jobs supported by the Disneyland Resort in 2005.14、Cape Town is the second-most populous city in South Africa,after Johannesburg,and the provincial capital of the Western Cape. The city is famous for its harbour and well-known landmarks as Table Mountain and Cape Point. Located on the shore of Table Bay, Cape Town was first developed bythe Dutch East India Company as a supply station for Dutch ships sailingto East Africa, India and the Far East. Today it is one of the most multicultural cities in the world, reflecting its role as a major destination for immigrantsand expatriates to South Africa. In 2014 Cape Town was named the best place in the world to visit by The New York Times.15、Venice is one of the most important tourist destinations in the world for itscelebrated art and architecture. The city has an average of 50,000 tourists aday. In 2006, it was the world's 28th most internationally visited city, with2.927 million international arrivals that year. In the 1980s, the Carnival ofVenice was revived and the city has become a major centre of internationalconferences and festivals, such as the prestigious Venice Film Festival. Today, there are numerous attractions in Venice, such as the Grand Canal, andthe Piazza San Marco. The city also relies heavily on the cruise business.二、用英语回答下列问题（测试口语能力, 要求每个问题至少需用六句句子回答）：1、Please introduce yourself and your family briefly.2、Why do you want to work as an outbound tour leader?3、What are the advantages and disadvantages of being an outbound tour leader?4、What are the main responsibilities of being an outbound tour leader?5、What are the main differences between the work of a domestic tour guide and anoutbound tour leader?。
(完整版)出境旅游领队考试领队英语复习题
Part I Make the best choice to complete the following sentences.1. When will the flight begin ___ ____?A. boardingB. to boardC. departureD. depart2. Here are your tickets, passports and baording passes. Your luggage claim tags are ___ _____ to the tickets cover.A. stickB.stuckC.attachD.attached3. Would you mind ____ ____ a moment?A. waitB. to waitC. being waitedD. waiting4. It’s medicine for my stomach. Here is the ______ from my doctor.A. decisionB. descriptionC. prescriptionD. presentation5. There’s a ___ ____ for alchoholic beverages in economy class. Would you refer to this price list, please?A. payB. budgetC.billD. charge6. A member of our tour group feels like ____ ____. Can I bother you for some hot water, please?A. coldB. hotC. vomittingD. vomit7. I’m afraid your length of stay will be ____ ___ by an immigration officer.A. determinedB. upheldC. prolongedD. cancelled8. You’ll be required to show your key when you ___ ____ for your meals and drinks in the restaurants and bars.A. takeB. haveC. eatD.sign9. There is something wrong with the ____ ___. It won’t stop running. It’s flooding the bathroom.A.air conditionerB. tapC. lampD. carpet10. Just dial your new wake-up time. The computer will ____ ____ the old time and ____ ____ the new one.A. be cancelled … recordB. record …be cancelledC. cancel … recordD. record …cancel11. I got 90 ____ ___.A. scoresB. markC. pointsD. score12. We should ____ __ a good study habit of taking notes in class.A. developB. improveC. makeD. remain13. Is he ___ ____ his girlfriend was once a thief?A. aware ofB. aware thatC. knowing thatD. aware of that14. Some people have birthday cakes ____ ___noodles.A. insteadB. instead forC. instead toD. instead of15. I try to ____ a few dollars each month in order to buy a new bike.A. set upB. set outC. set offD. set aside16. There are ___ areas offering a variety of meals and services all within a hotel.A. no manyB. differenceC. differentD. too much17. Ruth finally ____ ____ to find what she was looking for.A. triedB. managedC. succeededD. achieved18. Can the Browns have an ___ _____ bed in their double room for their daughter? It’s more convenient for them to take care of her.A. plusB. extraC. addD. small19. It was so noisy at night ____ ____ I could hardly sleep.A. soB. butC. whatD. that20. Paris is __ ____ that we can hardly visit all the beautiful parks in two or three days.A. such a large cityB. so a large cityC. such large a cityD. a such large city21.“En route” means ___ __.A. in the wayB. nearbyC. on the wayD. by way22. If you __ ___，you leave your native country to live in another country.A. immigrateB. travelC. emigrateD. fill out the form23. I drafted an itinerary for Vienna Tour before your arrival. Would you like to go ____ ___ it?A. throughB. onC. to D for24.An___ __ card may also be called a disembarkation or arrival card.A. embarkationB. immigrationC. emigrationD. information for customers25. our flight delayed about an hour to take off ______ bad weather.A. becauseB. dueC. thanks to|D. on account of26. Room service is ___ _____ in the room.A. to serve mealsB. to do serviceC. to clean upD. to take care of guests27. It is necessary to greet the guest with a hearty smile ___ _____ to create a pleasant atmosphere and make the guest feel at home.A. so thatB. in orderC. such asD. because of28. By the time he retires Mr. Smith __ ____ in this hotel for almost 40 years.A. will have workedB. will workC. have workedD. will has worked29. You have ____ ___ time to catch the bus.A. a lotB. a plenty ofC. plenty ofD. a number of30. ____ ____ his illness, he is determined to finish the work.A. In spite ofB. In spiteC. Despite ofD. In spite that31. You just turn the knob here in ____ _ direction you like, or you can shut it off by turning it tightly to the right.A. whicheverB. whateverC. howeverD. whoever32.___ is the place one goes to.A. RestaurantB. DestinationC. airportD. trip33.___ ___ is the percentage of rooms or beds that are occupied at certain time or over a period of time.A. Occupancy rateB. CommisionC. Production rateD. Rate34.“Motel ”comes from___ ___.A. mutton and telephoneB. milk and hotelC. meat and hotelD. motor and hotel35.The place where the pilot sits is ___ __.A. cabinB. cockpitC. flight deckD. hallwayPart II Match each word or phrase in the column on the left with its meaning in the column on the right. （30%）1.to refund(答案：M) a. reserve (accommodation, a place, etc.)2. to book(答案：A) b. not damaged or impaired in any way; complete3.intact(答案：B) c. a person who does not eat meat, and sometimes other animal products, especially for moral, religious, or health reasons4. ruins (答案：F) d. a rotating machine or device, in particular a conveyor system at an airport from which arriving passengers collect their luggage.5.brewery(答案：H) e. make a passage or journey from one place to another6.carousel(答案：D) f. the remains of a building, typically an old one, that has suffered much damage or disintegration.7.to transit (答案：E) g. a natural desire to satisfy a bodily need, especially for food8. turbulence(答案：I) h. a place where beer is made commercially9.appetite(答案：G) i. violent or unsteady movement of air or water, or of some other fluid10. souvenir(答案：L) j. a planned route or journey11.vegetarian(答案：C) k. to rent12.to remove(答案：O) l. something that helps to bring back memories13.pilgrim (答案：N) m. pay back14.itinerary(答案：J) n. a person who journeys to a sacred place for religious reasons15. to charter(答案：K) o. take away。
领队英语复习
写出下列词组对应的中英文（1x20=20%）选择题：将最佳选项填在答题卡上（2x10=20%）选词填空题：对备选单词进行筛选，根据语境、时态和词性，在空格中填上合适的单词或词组，答案请写在答题卡上（2x10＝20%）英译中：将下列句子译成中文（2x10＝20%）根据所给资料填写入境表格(20%)feel dizzy luggage claimdestination room reservationbusiness trip passports and visajob handover arrival cardtipping policy life jacketliquid zip codeinstant noodle room listground transportation airport hotelcurrency exchange boarding passsecurity check first-aid kitluggage tag green channelPay-TV full tanktraffic accident gas stationgroup visa liability insuranceChinese Embassy overweightairport announcement take an X-rayjet lag cigarettes and spiritscustoms inspector perfumepower bank have an injectionchecked luggage personal belongings1.What is the Chinese translation for GLOBAL BLUE?环球蓝联（退税公司）2.Would you please put them on the scale?请把它们放在秤上好吗？3.Flight VS328from London will be3hours late on account of a big fog.由伦敦飞来的英国维珍328次航班，由于大雾天气，将要晚点3小时到达。
外游领队考试题目
1.作為一個領隊要有甚麼基本條件？2.作為一個領隊，要有甚麼個人條件？試列出三項？3.領隊應有的工作態度，列出三項？4.一個出色領隊應具備的豐富知識，試舉兩項？5.領隊通常接觸旅行代理商那五個主要部門？6.領導人和發言人的分別是甚麼？7.領隊的角色，其中公關大使、心理學家和奇蹟創造者是指甚麼？8.領隊的職責範圍是甚麼？9.領隊如何灌輸正確旅遊價值觀給旅客？10.在機場處理登機時要注意事項，試列出其中三項？11.在國外機場轉機的程序？試列舉三項？12.當旅行團入住酒店分配房間時，領隊之工作安排試列舉四項？13.當團隊入住酒店分配房間時，要通知旅客之重要事項？試列出四項？14.列出五類不能上機的物品？15.領隊的職業操守是甚麼？16.領隊的職業操守是甚麼？17.向所屬機構負責－如同其他行業一樣，領隊必須遵守本身的職業守則，對其所屬旅行社，和提供服務之供應商及旅行團的團員負責。
18.領隊向旅客收取小費，應採取何種正確態度？試列出四項？19.領隊收取賞金時應要留意：20.何為自費活動原則？21.有效的帶團技巧，準備工作試列舉三項？22.一個專業形象領隊，在服飾打扮方面要注意甚麼？試列舉五項？23.領隊應如何控制個人的情緒？24.領隊出團時要帶備的物品和文件，以備工作需要。
列舉十項？25.領團方式有那三種？26.團友參加各項需要較多體力或潛在危險性的活動時，領隊必須具備甚麼安全意識？27.團隊管理的金科玉律是甚麼？試舉例四項？28.領隊應如何提醒團員保護財物？列出五項？29.處理突發事件步驟是怎麼樣？步驟30.處理投訴技巧有甚麼 ?1.試舉例四種不同護籍護照？2.請簡述國內旅行團，在香港國際機場出入境之注意事項？3.在中港客運碼頭領隊如何協助團員出境？4.紅磡火車站 ( 直通車 ) 領隊如何協助團隊？5.乘搭直通巴士離港 , 領隊如何協助團隊？6.前往國內旅行團，特別需要注意甚麼事項？7.簽證可分那幾類？8.單次簽證和多次簽證的分別是甚麼？9.簽證批准與否是視乎那幾方面？10.擁有簽證並不代表批准入境，尚要視乎甚麼條件？11.什麼兒童也要簽證？12.香港入境所受的管制物品，列出四項？13.那些是海關必須申報的物品？14.航空公司在甚麼情況下不會接載有病或智力有問題的人士？15.坐輪椅旅客，大致可分為那三大類？16.假如女性懷孕是否可以乘搭航機到其他地方？17.航空公司會對多少歲獨行兒童提供特別服務？18.有那幾種宗教可預早通知航空公司要求提供特別膳食安排？19.航班在那種情況下，會提供特別之膳食安排？試列舉兩項？20.再確認機票的6個步驟？必須於72小時21.試述旅行團意外緊急援助基金計畫有多少，及有關支付？22.旅遊之賠償基金，對外遊旅客有那兩項保障？23.何為外遊旅客？24.購買外遊服務時，旅客應注意那些事項？列出五項？25.旅行代理商倒閉時應該怎麼辦？26.保險的定義是甚麼？27.防止賄賂條例中“利益”是指甚麼？28.[ 防止賂條例 ] 中，何謂合法利益及非法利益？29.[ 個人私隱條例 ] 制定的目的及領隊應如何處理？30.請列出處理危機及突發事件的考慮因素？31.何謂合約精神？32.抵達機場才知道航機延誤，領隊如何處理？33.如客人未能於航班起飛前到達機場，領隊應如何處理？34.團友在出入境時，遭海關扣留調查，領隊應如何處理？35.酒店房間不足，領隊應如何處理？試列出其中三項？36.如團友在旅遊景點中失散，領隊應如何處理？37.旅客在外地遺失旅遊證件的處理步驟？38.客人旅途中患病，領隊應如何處理？試列出其中五項？39.團友在機場遺失行李，領隊應如何處理？40.在酒店中，領隊的房間失火。
出境旅游领队考试领队英语复习题
1. When will the flight begin ___ __?A. boardingB. to boardC. departureD. depart2. Here are your tickets, passports and baording passes. Your luggage claim tags are ___ ___ to the tickets cover.A. stickB.stuckC.attachD.attached3. Would you mind __ __ a moment?A. waitB. to waitC. being waitedD. waiting4. It’s medicine for my stomach. Here is the ___ from my doctor.A. decisionB. descriptionC. prescriptionD. presentation5. There’s a ___ __ for alcholic beverages in economy class. Would you refer to this price list, please?A. payB. budgetC.billD. charge6. A member of our tour group feels like __ __. Can I bother you for some hot water, please?A. coldB. hotC. vomittingD. vomit7. I’m afraid your length of stay will be __ ___ by an immigration officer.A. determinedB. upheldC. prolongedD. cancelled8. You’ll be required to show your key when you ___ __ for your meals and drinks in the restaurants and bars.A. takeB. haveC. eatD.sign9. There is something wrong with the __ ___. It won’t stop running. It’s flooding the bathroom.A.air conditionerB. tapC. lampD. carpetA. be cancelled … recordB. record …be cancelledC. cancel … recordD. record …cancel11. I got 90 __ ___.A. scoresB. markC. pointsD. score12. We should __ __ a good study habit of taking notes in class.A. developB. improveC. makeD. remain13. Is he ___ __ his girlfriend was once a thief?A. aware ofB. aware thatC. knowing thatD. aware of that14. Some people have birthday cakes __ ___noodles.A. insteadB. instead forC. instead toD. instead of15. I try to __ a few dollars each month in order to buy a new bike.A. set upB. set outC. set offD. set aside16. There are ___ areas offering a variety of meals and services all within a hotel.A. no manyB. differenceC. differentD. too much17. Ruth finally __ __ to find what she was looking for.A. triedB. managedC. succeedD. achieved18. Can the Browns have an ___ ___ bed in their double room for their daughter? It’s more convenient for them to take care of her.A. plusB. extraC. addD. small19. It was so noisy at night __ __ I could hardly sleep.A. soB. butC. whatD. that20. Paris is __ __ that we can hardly visit all the beautiful parks in two or three days.A. such a large cityB. so a large cityC. such large a cityD. a such large city21.“En route”means ___ __.A. in the wayB. nearbyC. on the wayD. by way22. If you __ ___，you leave your native country to live in another country.A. immigrateB. travelC. emigrateD. fill out the form23. I drafted an itinerary for Vienna Tour before your arrival. Would you like to go __ ___ it?A. throughB. onC. to D for24.An___ __ card may also be called a disembarkation or arrival card.A. embarkationB. immigrationC. emigrationD. information for customers25. our flight delayed about an hour to take off ___ bad weather.A. becauseB. dueC. thanks to|D. on account of26. Room service is ___ ___ in the room.A. to serve mealsB. to do serviceC. to clean upD. to take care of guests27. It is necessary to greet the guest with a hearty smile ___ ___ to create a pleasant atmosphere and make the guestfeel at home.A. so thatB. in orderC. such asD. because of28. By the time he retires Mr. Smith __ __ in this hotel for almost 40 years.A. will have workedB. will workC. have workedD. will has worked29. You have __ ___ time to catch the bus.A. a lotB. a plenty ofC. plenty ofD. a number of30. __ __ his illness, he is determined to finish the work.A. In spite ofB. In spiteC. Despite ofD. In spite that31. You just turn the knob here in __ _ direction you like, or you can shut it off by turning it tightly to the right.A. whicheverB. whateverC. howeverD. whoever32.___ is the place one goes to.A. RestaurantB. DestinationC. airportD. trip33.___ ___ is the percentage of rooms or beds that are occupied at certain time or over a period of time.A. Occupancy rateB. CommisionC. Production rateD. RateA. mutton and telephoneB. milk and hotelC. meat and hotelD. motor and hotel35.The place where the pilot sits is ___ __.A. cabinB. cockpitC. flight deckD. hallwayPart II Match each word or phrase in the column on the left with its meaning in the column on the right.（30%）1.to refund(答案：2. to book(答案：3.intact(答案：B) c. a person who does not eat meat, and sometimes other animal products, especially for moral, religious,or health reasons4.ruins (答案：F)d.a rotating machine or device,in particular a conveyor system at an airport from which arriving passengers collect their luggage.5.brewery(答案：H) e. make a passage or journey from one place to another6.carousel(答案：D) f. the remains of a building, typically an old one, that has suffered much damage or disintegration.7.to transit (答案：E) g. a natural desire to satisfy a bodily need, especially for food8. turbulence(答案：9.appetite(答案：G) i. violent or unsteady movement of air or water, or of some other fluid10. souvenir(答案：L) j. a planned route or journey11.vegetarian(答案：C) k. to rent12.to remove(答案：O) l. something that helps to bring back memories13.pilgrim (答案：N) m. pay back14.itinerary(答案：J) n. a person who journeys to a sacred place for religious reasons 15. to charter(答案：K) o. take away11/ 11。
全国领队考试(英语)辅导
Online Tutorial for Outbound Tour leaderLicense Test (English)全国领队考试（英语）辅导领队英语考前复习题1. How would you ask if you are looking for the check-in counter for the flight CA112 to Seoul?( Could you tell me where I check in for the flight CA 112 to Seoul? )2. If you want to know the departure time for the flight CA 112，how would you ask for it?( What is the departure time of flight CA112? )3. If you want to know when the airline start to check in, how do you ask for it? ( Do you know when they begin to check in? )4. How do you ask for the phone booth if you want to make a call?( Where can I make a phone call? )5. If you are not sure whether the counter is for CA 114 to Singapore, how do you ask for it?( Is this the counter for CA 114 to Singapore? )6. How many pieces of luggage would you like to check in?( Twenty pieces all together. )7. Do you have any unexposed films in this bag?( No. I haven’t. )8. Could you tell me what’s in your bag, please?( Let me see, some clothes, my shaving kit, a couple of books, and some souvenirs. )9. Do you have anything else?( No, thank you. )10. Would you mind opening it, please?( Never mind. / Just a minute. It’s locked. Where are my keys? I’ve got it. Here you are.)11. If you want to transfer to flight JL458 to Tokyo, how do you ask for help? ( Excuse me. We are to transfer flight JL458 to Tokyo, can you help me? )12. If you want to have your seats close to each other, how do you ask the clerk to do for you?( Can we have our seats as close to each other as possible? )13. If you don’t know the way to Boarding Gate 28, how do you ask?( Could you tell me the way to Boarding Gate 28? )14. If you don’t know where to get your luggage, how do you ask for help?( Where can I get my luggage? )15. How do you ask which conveyor belt is for the luggage from Beijing?( Which carousel is for the luggage from Beijing? )16. If you find the handle of your suitcase is broken, what would you do?( I would go to report it at the Luggage Service. )17. If one tourist of your group lost his luggage, how would you tell the ground service clerk?( One tourist of my group couldn’t find his luggage. Can you help me? )18. Would you look at this chart and indicate the type of suitcase, which is similar to yours?( My suitcase is a black, big one made of leather. It looks like this one, Type 5. )19. What articles were in your suitcase?( There are one camera, three shirts and four pairs of grey trousers.)20. May I have your address and telephone number?( Certainly. Here is the address and telephone number. )21. May I see your passport, please?( Of course. Here you are. )22. What’s the purpose of your visit? On Business or for pleasure?( For pleasure. )23. How long will you be staying in the country?( Seven days. We’ll be leaving on July 25th. )24. Where do you intend to visit while in the country?( Frankfurt first, then we’ll be heading on to Berlin. )25. Do you have a return ticket to China?( Yes, however, we’ll be returning via Paris—not going back to China directly. )26. Why is this passenger’s date of birth different from that in his passport?( Oh, I had made a mistake when I filled in the visa form. )27. Do you have anything to declare?( No, sir. Nothing at all./ No, nothing to declare. / No, I don’t have anything to declare. )28. Why do you have three cartons of cigarettes and two bottles of wine?( Oh, sorry. I completely forgot about those. I’m the leader of tour group. One of my guests put them in my bag, because his bag is full. )29. What’s the usage of these cigarettes and wines?( We use them during the journey. No sending and selling. )30. What would you like to drink? We have orange juice, seven-up, Coke and Pepsi.( A Coke would be nice. Thank you. )31. If you want a glass of water to take medicine with, what would you say to the air hostess?( I want to take tablets. Would you bring me a glass of water? )32. If one of the tourists feels like vomiting, how do you ask the flight attendant to bring him some ice water?( Excuse me, madam, a tourist of our group feels like vomiting. Can I bother you for some ice water, please? )33. If some of your tourists feel cold, what would you do? How do you tell the air hostess?( Excuse me, Miss. Would you please give us some blankets? Some tourists of our group feel a little bit cold. )34. If you want some entry cards or Customs declarations, how do you ask for it? ( May I have some entry cards/Customs declarations? )35. If you want to know the arrival time at Tokyo, how do you ask for it?( When do we arrive in Tokyo? )36. If you want to know the weather in Tokyo, how do you ask for it?( What’s the weather like in Tokyo? )37. How are you going to pay, in cash or by credit card?( I’d like to pay by credit card.)38. If you want to have breakfast in your room, how do you ask for it?( I’d like to have breakfast in our room tomorrow morning. Could you bring it here? )39. What kind of sandwiches would you like?( I’d like to have a ham sandwich and a chicken sandwich. )40. If your group is going to take an early flight tomorrow morning, how do you ask for a morning call?( I’m **, the leader of tour group. We are going to the airport early tomorrow morning. I’d like to request a morning call. )41. If you have some laundry to be done at the hotel, what would you do with it? ( I should put my laundry in the laundry bag and put it outside my room.)42. If you want to know when you can have your laundry back, how do you askfor it?( I would say:” How soon can I have my laundry back? )43. Do you how much the hotel will charge for express laundry service?( They will charge fifty percent more for express service. )44. If you want to take back the laundry you sent yesterday afternoon, how do you ask the laundry service?( I would say:” I sent some laundry yesterday afternoon. Is it ready now? I’m leaving tomorrow morning.” )45. If you want to check out for your group, how do you tell the clerk?( I would say:” I’d like to pay our tour group’s bill now.” )46. It’s in the afternoon. If you want to make a room reservation, what would you say to the reservation clerk?( Good afternoon. I’d like to reserve a room, please.)47. What kind of rooms would you like to have? And how many rooms do you want to reserve?( I’d like a double room from Oct. 1st for two nights. )48. When you make a reservation, if you want to get a discount from the hotel, how do you ask for it?( I reserve for the travel agency. Do you have any discount? )49. For which travel agency would you make reservation?( For China Comfort Travel Agency. We have contract with your hotel. )50. When you make room reservation, if you want to know whether you should pay a deposit, how to you ask?( Do I have to leave a deposit? )51. Will you be paying in cash or by credit card?( By credit card. / I’d like to pay in cash. )52. If you’d like to accept the room the hotel offers, what would you say?( That’s fine. I’ll take it. )53. You are a tour leader. When you go for a lunch in a restaurant and the clerk asks: “Have you reserved?”, how do you answer?( I would say: Yes, we are. China Comfort Travel Agency reserved for us. We have 18 guests, 1 driver and 2 guides. )54. When your group have a set meal, if you want to know whether the guests should pay for the drinks, how do you ask?( By the way, how much does the guest pay for the drink? )55. When you have a dinner, if you want the waitress to recommend some dishes, how do you tell her?( Can you recommend something? )56. ( In the restaurant) Would you like anything else?( No, thank you. Can I have the bill, please? )57. When you pay the bill, if you haven’t got enough cash, how do you say to the waiter?( I don’t think I have brought enough cash. Do you accept credit cards? )58. When you pay your bill, if you want to add some tip to the total amount, how do you tell the cashier/ waitress?( Here is my credit card. Please add 10% to the total amount. That’s my tip for you. )59. What would you like to have/ drink?( Oh, I’d like a pint of beer/ a whisky with water, please. )60. ( In a shop) What can I do for you?( I’d like to have some cigarettes and liquor. )61. If you want to know the duty free limit, how do you ask the shop assistant? ( I am going to China. Do you know the duty free limit? )62. If you want to buy a carton of Hilton, a bottle of Red Label and a bottle of Scotch Whisky, how do you ask for it?( Could you give me a carton of Hilton, a bottle of Red Label and a bottle ofScotch Whisky, please? )63. If you want to pay by local cash, what would you say to the salesgirl?( I still have some local cash left. Can I pay with them? The rest will be paid in US dollar. )64. If you want to buy some souvenir, how do you tell the salesgirl?( I’m looking for souvenirs. Do you have anything for ladies? )65. When you go shopping, if you want something to have a look, how do you ask for it?( Will you please show me that one? )66. If you want to know some thing about refund, what questions do you ask? ( How can I get tax refund? Where can I get the refund? Can I get the refund of tax for all the goods I bought? )67. If you want to get to the airport by 7:00, how do you tell the taxi bus?( Please take me to Kennedy Airport, please. I have to be there by 7:00. )68. How do you ask the taxi driver to take you to a place in a certain time?( Do you think you can get me to Union Station in a quarter? )69. If you have an appointment at Hilton Hotel at 10:30, how do you ask the taxi driver to take you there?( The Hilton Hotel, please. I have an appointment there at 10:30. )70. If you want to catch a 6:00 train at Central Station, how do you say to the taxi driver?( Central Station, please. I want to catch a 6:00 train. )71. If you want to know the time it takes you to the airport by taxi, how do you ask the driver?( Please get me to the airport. How long does it take from here to the airport? )72. If you want to make an international call in the room, what would you say to the operator?( Operator, I’d like to make an overseas call to China. )73. In the post office, if you want to know how long it takes to send a letter to China, how do you ask the clerk?( How many days does it take to send a letter from here to China? )74. If you want to know the price for Express Mail Service, how do you ask? ( How much does it cost for EMS mail? )75. How many kinds of registered letters are there? What are they?( There are two kinds of registered letters. They are insured registered letter and recorded registered letter. )76. What is the difference between the insured letter and the recorded letter? ( If the insured letter is lost, you will get the amount of money you insured. If you mail something with no price, say, a passport, you’d better send a recorded letter. )77. How much does it cost for an insured letter？( It depends on the value you insured, about 3% of the total insured value. )78. In a bank, if you want to change some U.S. dollars, what would you ask? ( Where can I change some U.S. dollars? )79. How do you ask for today’s exchange rate?( What is the exchange rate today? )80. If you don’t know how to draw money from the ATM, how do you ask?( I want to draw some money from the Automatic Teller Machine. But I don’t know how to handle it.81. If you want to change some travel er’s checks in a bank, what would you ask? ( Hello, can I change my traveler’s check here? )82. If one of your tourists has a sore throat and his chest hurts, how do you tell the doctor？( Good morning, doctor, one of our tourist members is ill. He has a sore throat and his chest hurts. )83. ( At the immigration) What’s the purpose of your visit?( The purpose of my visit is sightseeing./ I’m here for sightseeing./ I’m here on vacation / on business/ to attend a conference. )84. What’s your profession?( I’m a tour leader. I work for a travel agency. )85. How long will you stay in this country?( I’ll be here for two weeks. )86. How much currency have you got?( I have 5,000 US dollars in cash./ I have 5,000 US dollars in traveler’s checks. )87. Where will you be staying in this country?( I will be staying at the hotel. )。
出境旅游领队考试领队英语复习题(可编辑修改word版)
A.determinedB. upheldC. prolonged D. cancelled
8.You’ll be required to show your key when youfor your meals and drinks in the restaurants and bars.
4.ruins (答案：F) d. a rotating machine or device, in particular a conveyor system at an airport from which arriving
passengers collect their luggage.
5.brewery(答案：H) e. make a passage or journey from one place to another
A.stick B.stuckC.attach D.attached
3.Would you minda moment?
A.wait B. to wait C. being waited D. waiting
4.It’s medicine for my stomach. Here is thefrom my doctor.
A.no manyB. difference C. different D. too much
17.Ruth finallyto find what she was looking for.
A.triedB. managedC. succeeded D. achieved
18.Can the Browns have anbed in their double room for their daughter? It’s more convenient for themtotake care of her.
领队英语考试试题
领队英语考试试题领队英语考试试题作为一名领队，英语的掌握是非常重要的。
无论是与国外游客交流，还是在国内组织团队活动，流利的英语都能让我们事半功倍。
因此，领队英语考试成为了我们提升自身能力的一个重要环节。
下面，我们就来看看一些可能出现在领队英语考试中的试题。
一、口语交流1. 请你用英语向一位外国游客介绍你所在的城市。
2. 请你用英语向一位外国游客解释如何乘坐公共交通工具去某个景点。
3. 请你用英语向一位外国游客推荐一家当地特色餐厅。
二、文化知识1. 请你用英语介绍一下中国的传统节日。
2. 请你用英语介绍一下中国的传统习俗。
3. 请你用英语介绍一下中国的名胜古迹。
三、紧急情况处理1. 请你用英语描述一下在旅行中遇到的紧急情况，并说明你会如何应对。
2. 请你用英语向一位外国游客解释如何联系当地的紧急救援机构。
四、导游知识1. 请你用英语介绍一下你所在城市的历史和文化。
2. 请你用英语向一位外国游客解释如何购买门票和参观某个景点。
3. 请你用英语向一位外国游客解释如何为他们安排一天的行程。
五、团队管理1. 请你用英语向一位游客解释你对团队管理的理解。
2. 请你用英语描述一下你在组织团队活动中遇到的挑战，并说明你是如何解决的。
3. 请你用英语向一位外国游客解释你对领队责任的看法。
以上试题只是一部分可能出现在领队英语考试中的题目，通过这些题目的回答，我们可以了解领队的英语水平和相关知识的掌握情况。
当然，这些题目只是表面，真正考察的是我们对英语的运用能力和解决问题的能力。
在备考过程中，我们可以通过多读英语书籍、多听英语广播和音乐来提高自己的听力和口语能力。
同时，我们还可以参加英语角、找外教进行口语交流，提高自己的英语表达能力。
此外，我们还可以通过模拟考试来熟悉考试的形式和内容，找到自己的不足之处，并加以改进。
总之，领队英语考试是我们提升自身能力的一个重要环节。
通过认真备考和努力学习，我们可以在考试中取得好成绩，提高自己的英语水平，更好地服务于游客，为旅行增添更多的乐趣。
2016重庆出境领队考试《领队英语(句子翻译)》重点
one hour late on account of a big fog. I’m traveling with a tourist group. I’m the tour leader of the group. How much money are you carrying ? I have 5,000 US dollars in cash。 This is your passport . You may go to the baggage claim area and get your luggage ,then proceed through the customs. May i have your Health Certificate and Vaccination Certificate? Could i see your passport for cross-checking? Anything special to declare? Do you carry any spirits and tobacco? These are all my personal items ? I have something to declare 。Here is my declaration。 Go through the red channel if you have something to declare . Miss，could I have a blanket and pillow，please？ I need a headset。 What kind of soft drinks would you like to have，sir？ Could I have vegetarian dish？ May I have some more coffee？ Does the price include breakfast? We’ll hold your rooms for you until 9 pm . What time is the breakfast offered ?
出境领队英语
1:A:may I help you sir?先生，请问我有什么可以帮您？B:yes.we’re here to check in for the flight to Sydney .Here are our tickets and passports.是的，我是来办理到悉尼的登机手续，这是我的护照和机票。
A:Thank you ,sir. Please put your baggage on the scale. How many pieces of baggage do you want to check in?谢谢，请把行李放在行李台上，您一共有多少件行李？B:Twenty pieces altogether . Can I take this traveling bag as a carry-on?共二十件，这个手提包可以一同办理吗？A:I’m afraid not .It’s overweight . The allowance for the carry-on baggage is 8kg.恐怕不行，超重了，允许的范围是8公斤内。
B:I see .明白A:Here are twenty claim tags for your baggage and your passports这是20个行李标签和您的护照。
B:Thank you very much谢谢2:A:Please show me your customs declaration form ,sir.可以看看你的海关申报表吗，先生B:Certainly ,Here it is.当然，在这A:Do you have anything to declare?有什么需要申报的吗？B:No,I don’t没有A:Please open this bag.What are these?请打开这个包，这里面是什么？B:These are for my personal use.And these are gifts for my friends .这都是我的私人物品和给朋友带的礼物。
出境领队英语复习题
出境领队英语复习题1. The term of validity of the tour leader 's card lasts for ___'A. one yearB. two yearsC. three yearsD. four years2. The limitation of the amount of RMB for Chinese Outgoing passengers to carry is ____ .A.1,000B.5,000C.10,000D.20,0003. When visiting, group members' credentials, visas and airplane tickets are being checked. What must be focused on?___A. term of validityB. date of issueD. passport4. The main responsibility of the tour leader during the sightseeing is to organize and coordinate the relationship. So the stance of the tour leader must be_____.A.at the head of the groupB.in the middle of the groupC.a.t the end of the groupD. walking among the group5. When passing through the immigration control, the tour leader must always walk ______ .A.at the head of the groupB.in the middle of the groupC. at the end of the groupD. walking among the group6. Nowadays, the place where the visa is not needed is _______ .A. London on in UKB. Chejudo in KoreaC. Paris in FranceD. Tokyo in Japan7. The national flag of the USA is ___ .A. the Stars and StripesB. the Union FlagC. the Southern CrossD. the Blue Sea and Clear-Sky8. The correct flow diagram of foreign country' s entry process is _ *A. processing of clearance procedure -> get the checked baggage ->have the health and quarantine -> have customs inspection ->meet tour guideB. have the health and quarantine -> processing of clearance procedure -> get the checked baggage -> have customs inspection->meet tour guideC. have the health and quarantine -> get the checked baggage -> processing of clearance procedure-> have customs inspection ->meet tour guideD. have the health and quarantine -> processing of clearance procedure -> have customs inspection -> get the checked baggage->meet tour guide9. Our country`s first tour group to the Southeast Asia led by tour leadertraveled in _ .A.1983B.1990C.1992D.199710. The national anthem of the UK is _____'A. God save the QueenB. Star Spangled BannerC.O CanadaD. God Defend New Zealand11. Those who leave one country with the foreign currency of more than ______ U.S. dollars should make a declaration to the customs.A.5000B.20000 C,1000 D.800012. Those who travel with the checked baggage with value of more than _______ Yuan RMB per kg should declare the value of their baggage.A.10B.20C.50D.10013. In order to enhance the international tourism `s quality and the reputation of the professional leader, the international leader of the Association (IATM) was first initiated by some European tour leaders. It was founded in the year of_ and the headquartered is in London England.A.1963B.1962C.1965D.196814. The country known as "free land" and "land of smile" is __________.A. MacauB. SingaporeC. MalaysiaD. Thailand15. Which is the largest city in Scotland?A. CardiffB. EdinburghC. GlasgowD. Manchester16."The hometown of Santa Claus" is________ .A. SwedishB. DenmarkC. NorwayD. Finland17. The country in which people believe in Muslim is ____ .A. Sri LankaB. PakistanC. EgyptD. Maldives18. When traveling abroad, visitors are not allowed to carry Chinese herbal medicine with the value more than _____ Yuan RMB.A.150B.200C.250D.30019.Which of the following objects must be checked without any exemption?A. customs clearanceB. border controlC. security checksD. heath and quarantine20. You will soon get used to __ a large breakfast in England.A. eatB. eatingC.it that you eatD. you eat21. John ____ the party if he`d gone to London.A. would have missedB. had missedC. would missD. missed22. The phone number for fire alarm in the Dutch is ____.A. 999B. 911C.3-222222D. 3-22233323. If a man determines to get something, and ______ it long enough he will get it.A. loves toB. appeals toC. intends toD. sticks to24. During the tour, the tour leader's primary role is __ .A. on-site explanationsB. to organize and coordinateC. counting the number of the visitorsD. to help the local tour guide25.Would you please put them on the scale? ________ .A. Of course, they are not overweight, are they?B. Yes, Please and please get me more coffee.C. Yes, the delay is due to mechanical difficulties.D. That's enough.26. What`s the time difference between Beijing and London?A. It all depends on traffic from other arriving art crafts.B. Eight hours .Beijing is eight hours ahead.C. I'm sorry .All the seats are reserved.D. Ten o'clock.27. How long does it take from the hotel to the airport?A. It `s June 22nd.B. It seems everything is all right.C. It takes 40 minutes by bus unless there is a traffic jam.D. It is 10 kilometers.28. We'd like to exchange some US dollars to Australian dollars.A. Please put your luggage on these carts.B. Today's exchange rate is 127AUD for 100USD.C. The service hours of the restaurant are from 7a.m t0 9 p.m.D. Sorry. I don't know.29. Good morning, I come to collect your laundry.A. When can I have my laundry back?B. May I draw the curtain aside?C. What about the rate?D. Check the bill, please.30. What's the weather like in Soul?A. At about 13:00 Soul timeB. We're due in Soul at 11:30C. It may be rainy .The temperature is around 10c.D. I am sorry.31. "This is the Bell Captain's desk, May I help you " "yes, please".A. They are talking in the tour company.B. They are talking at the airport,.C. They are talking at a hotel.D. They are talking in the street.32. The quickest way is by EMS .It takes two days.A. They are talking at the post office.B. They are talking on the bus.C. They are talking on the airplane.D. They are talking in the tour company.33. Then we'll try the Steamed Asparagus, please.A. May I know the area code in your country?B. Fine. How about salad and soup?C. Certainly .May I have your passport, please?D. OK. This the the bill.34. Do you have any luggage?A. No. He doesn't have a thermometer with him.B. Yes .All in the trunk.C. Yes. We'll have breakfast at 7:30.D. No. We will check out very soon.35. Can l pay ____ credit card ?A.inB.byC. usingD. of36. Terrorists simply put items into unwatched bags. __ of unattended packages.A. AwareB. Be wareC. BewareD. Bewilder37.Some airlines may forbid you from ______ without proper ID.A. boardingB. being boarding 'C. aboardD. on board38. Every one seems to be carrying them. So they are being smuggled in ______ thousand.A. forB. InC.toD.by .39. Don't worry about how to pay. They will be ___ to your room.A. chargedB. CrashedC. brushed 'D. accused40. Print that advice out in large, ___ letters and paste it above the counter.A. ballB. brave .C. baldD. bold41. She has chest pains, and she is _________ breath.A. worth ofB. good atC. short ofD. lack of42. In smaller hotels, where fewer staffs are employed, clerks may _________ additional responsibilities.A. take toB. take in .C. take overD. take on43. Many historical events are _____________ into Beijing Opera plays.A. adeptB. adoptedC. admittedD. adapted44. Martial art masters constantly ___ the environment, the opponent, distance, etc.A. size upB. pick upC. sum upD. pack up45. Legend has it that the first Chinese herbalist is Shennong, who is said __________ hundreds of herbs.A. to have tastedB. to tastedC. to tasteD. to has tasted46. Essential to the marriage process _______ the "three letters and six procedures". ( )A. didB. wasC. doesD. were47. Soon the drink began to have effect and Chang'e felt herself _______ toward Heaven.A. liftedB. being liftedC. be liftedD. to be lifted48. The government decided ______ a program that would include 11 metro lines.A. in favor ofB. in turnC. as far asD. in time49. Pudong International Airport __________ about 60% of the total aircraft movements of Shanghai.A. accounts forB. takes overC. holds upD. covers up50. With the help of the government, a large ______ of people survived the flood.A. numberB. amount . .C. plentyD. quantity51. --Where is the Bar?--It's _____ the first floor.A. overB. withC. onD. at52. -- Can you go to the movies?A. I don't like.B. I'm sorry. I have a meeting to attend.C. No. I don't know.D. I want to play it.53. -- This lunch is ___ me today.-- Thank you.A. forB. toC. onD. about54. Which is not the proper way of asking the guest's name?A. What's your name?B. May I know your name?C. Do you mind if I ask your name?D. Tell me your name.55. We have no rooms _____ now.A. availableB. sellC. soldD.to sell56. I'd like to extend my stay for _nights.A. more twoB. more than twoC. two moreD. two more than57. That sounds not bad at all. _____________ .A. I`ll take it.B. I`ll make it.C. I`ll do itD. I`ll take.58. -- Good morning. XX Hotel.______________________-- Yes, I'd like to cancel my reservation.A. What do you want to do?B. May I help you?C. what's the matter?D. Who are you?59. Sorry to keep you _____, sir. What can I do for you?A. to waitB. being waitC. waitD. waiting60. What name is the reservation ______?A. underB.inC. withD.for61. According to our records, your reservation is for a double room for two nights, and the ___________ will be 800yuan, including the service charge.A. room moneyB. room rateC. room costD. room price62. How ______ you like to pay the bill?A. couldB. mightC. wouldD. might63. Complimentary breakfast is ________ in the lobby between 8 and 10 am.A. madeB. servedC. sentD. taken64. We require a deposit of US$200. Shall I take a _______of your credit card?A. printB. copyC. lookD. book65. How many _____ do you have?A. luggagesB. pieces of luggageC. pieces of luggagesD. piece of luggages66. ________, madam, room 1218.A. Here we are A. There you areC. Here are youD. There are you67.Anything ___ must be taken with you.A. availableB. valueC. valuableD. avail68. -- Excuse me, where is the restaurant?-- We have Chinese restaurant and a western-style restaurant. Which one do you _______ ? .A. preferB. haveC. wantD. eat69. Sorry, sir. The line is _________ .A. badB. workC. busyD. full70. Which payment do you want, cash or charging _____ your room?A.inB.toC. withD. for71. My name is Bell and I was in room 1038. I'd like to _________ . Can I have my bill now?A. check outB. check inC. check offD. Check on72. May I do the ______ service for you now?A. turn off C. turn upC. turn-downD. turn on73. -- Can I help you?--Yes. I have some ______________ to be done.A. laundryB. clothesC. washingD. wash74. The TV isn't ___________ .A. makingB. showingC. workingD. taking75. Our restaurant _________ from 5:00 pm t0 9:OOpm.A. works B .opens C. makes D. working76. -- Here is the menu, please ________ .-- Thanks.A. take your timeB. make your timeC. have your time D, do your time77. -- Excuse me, are you Mr. Smith?-- No, ______ you have made a mistake.A. I hopeB. I considerC. I am afraidD. I don't think78. -- Well, how _________ is it to the hotel?-- It'll take us about 40 minutes to get there. It's one of the best five-star hotels in our city.A. farB. longC. manyD. old79. Now, ladies and gentlemen, please take ________ that building on your right-hand side. It's called International Trade Center.A. a lookB. a look atC. looking atD. look at80. If we have time tonight, we can make arrangement for you. But I'm afraid that the _____ is not included in our program.A. admission feeB. admissionC. costD. costing81. Hello, I`m ______________ if you can recommend some good sightseeing spots?A. knowingB. wonderingC. interestedD. asking82. Package tour includes your ____________ , your hotel accommodations and the meals.A. shoppingB. transportationC. telephone costD. shopping83. We`ll ______ you _____ at your hotel at 7am.A. pick... inB. pick... withC. pick ...upD. pick...on84. Excuse me? Do you have anything for a _______________ ?A. car sicknessB. car illnessC. car sickingD. sickness car85. --I`11 need to see your credit card and your _________ .-- Here you are.A. driving licenseB. driver`s licenseC. river`s licensingD. driving licensing86. Good morning! Are you sure there is _______________ ?A. nothing leftB. anything leftC. everything leftD. something left87. -- You have been warm and very helpful along the tour. I am very grateful to you.-- Thank you for your appreciation. I wish you a pleasant journey __________ .A. go homeB. homeC. to go homeD. Going home88. Please ____ your belongings.A. to mindB. mindingC. mindD. do minding89. Here is the coach for our trip. Please keep the coach numberA. in mindB. with mindC. using mindD. mind90. There are always some ______________ in this city. And we had better arriver at the airport by 9:00.A. traffic jamesB. traffic jamsC. traffic hamsD. traffic jam91. This is the __________________________ of China Folk Cultural Villages.A. ticket officeB. ticket roomC. ticket sellingD. ticket sale92. We have tickets ______________ for children under 120 centimeters.A. halfB. half priceC. half ofD. half and price93. Sorry, tickets are all ___________ .A. sold out .B. sold overC. sold offD. sold on94. Please ____________________ the ticket office. Soon it will be your turn.A. queue inB. queue withC. queue atD. queue95. Ladies and gentlemen, may I have your ____ please?A. attentionB. mindC. wordsD. saying96. How much does it __________ for the interpretation service?A. takeB. cost C, have D. make97. We have interpreters ________ English, Japanese and Korean.A. speakingB. speakC. to speakD. speaks98.1 hope ____________ is wrong.A. everythingB. anythingC. nothingD. something99. I am ________ tired ______ speak.A. to...toB. too...toC.to...tooD. too...too100. China Folk Cultural Villages is worth _________ .A. visitingB. to visitC. visitedD. being visited。
领队考试试题和部分答案
这个可能有些重复，但是我看部分题有答案，可以做个参考，还有页数，不知道和书对不对应一，单项选择（20分，每题1分）：1、领队证的有效期为：（C）a、1年b、2年c、3年d、4年2、我国出境人员携带人民币出境限额为：（d）a、1000b、5000c、1万d、2万3、在检查全团成员的证件、签证、及机票时，应着重对________进行检查。
（C）a、有效期b、签发日期c、姓名d、护照4、在游览过程中领队的主要作用是组织协调，因而，领队的站位应该始终是在（C）p112页a、团队的最前b、团队的中间c、团队的最后d、团队间前后穿梭5、旅游团在过边检时，领队应始终走在（a）a、团队的最前b、团队的中间c、团队的最后d、团队间前后穿梭6、目前对中国公民实行免签证办法的地方是：（b）a、英国伦敦b、韩国济州岛c、法国巴黎d、日本东京7、领队人员伪造、涂改、出借或转让领队证，或在从事领队业务时未佩戴领队证的，由旅游行政管理部门责令改正，处人民币___元以下的罚款，情节严重的暂扣领队证_____（a）p246页a、1万；3个月至1年b、5000；3个月至1年c、1万；6个月至1年d、5000；6个月至1年8、境外国家的入境大致流程图正确的是（b）p88页a、办理入境手续----> 领取托运行李----> 经过卫生检疫---->接受海关检查---->与导游会面b、经过卫生检疫----> 办理入境手续---->领取托运行李---->接受海关检查---->与导游会面c、经过卫生检疫---->领取托运行李---->办理入境手续---->接受海关检查---->与导游会面d、经过卫生检疫----> 办理入境手续---->接受海关检查---->领取托运行李---->与导游会面9、我国最早派出领队率团往东南亚旅游的时间是：（b）a、1983年b、1990年c、1992年d、1997年p8-9页10、按照国际航空惯例，对于往返和联程机票，如果再某地停留时间超过72小时，无论是否已定妥后续航班机位，客人均需提前至少______ 小时在该地办理后续航班的机位再确认手续。
领队英语100道题与答案
出境游领队人员英语复习题1. The term of validity of the tour leader ’s card lasts for _.A.one yearB.two yearsC.three yearsD.four years2. The limitation of the amount of RMB for Chinese Outgoing passengers to carry is _ .A.1000B.5000C.10,000D.20,0003.When visiting, group members' credentials, visas and airplane tickets are being checked. What must be focused on? ___A.term of validityB.date of issueD.passport4.The main responsibility of the tour leader during the sightseeing is to organize and coordinate the relationship. So the stance of the tour leader must be ___.A.at the head of the groupB.in the middle of the groupC.at the end of the groupD.walking among the group5. When passing through the immigration control, the tour leader must always walk_____.A.at the head of the groupB.in the middle of the groupC. at the end of the groupD.walking among the group6. Nowadays, the place where the visa is not needed is ______.A.London in UKB.Chejudo in KoreaC.Paris in FranceD.Tokyo in Japan7. The national flag of the USA is ______.A.the Stars and StripesB.the Union FlagC.the Southern CrossD.the Blue Sea and Clear-Sky8. The correct flow diagram of foreign country' s entry process is _____.A. processing of clearance procedure -> get the checked baggage -> have the health and quarantine -> have customs inspection ->meet tour guideB. have the health and quarantine -> processing of clearance procedure -> get the checked baggage -> have customs inspection->meet tour guideC. have the health and quarantine -> get the checked baggage -> processing of clearance procedure-> have customs inspection ->meet tour guideD. have the health and quarantine -> processing of clearance procedure -> have customs inspection -> get the checked baggage->meet tour guide9. Our country' s first tour group to the Southeast Asia led by tour leader traveled in __.A.1983B.1990C.1992D.199710. The national anthem of the UK is _.A.God save the QueenB.Star Spangled BannerC.O CanadaD.God Defend New Zealand11. Those who leave one country with the foreign currency of more than ___U.S. dollars should make a declaration tothe customs.A.5000B.20000C.1000D.800012. Those who travel with the checked baggage with value of more than ___ Yuan RMB per kg should declare the valueof their baggage.A, 10 B, 20 C. 50 D. 10013. In order to enhance the international tourism 's qualityand the reputation of the professional leader, the international leader of the Association (IATM) was first initiated by some European tour leaders. It was founded in the year of ___ and the headquartered is in London England.A. 1963B. 1962C. 1965D. 196814. The country known as "free land" and "land of smile” is____.A.MacauB.SingaporeC.MalaysiaD.Thailand15. Which is the largest city in Scotland?A .Cardiff B. Edinburgh C. Glasgow D.Manchester16."The hometown of Santa Claus" is______.A.SwedishB.DenmarkC.NorwayD.Finland17. The country in which people believe in Muslim is___.A. Sri LankaB. PakistanC. EgyptD. Maldives18. When traveling abroad, visitors are not allowed to carry Chinese herbal medicine with the value more than ___ Yuan RMB.A. 150B. 200C. 250D. 30019.Which of the following objects must be checked without any exemption?A. customs clearanceB. border controlC. security checksD. heath and quarantine20. You will soon get used to ___ a large breakfast in England.A. eatB. eatingC. it that you eatD. you eat21. John _ the party if he'd gone to London.A. would have missedB. had missedC. would missD. missed22.The phone number for fire alarm in the Dutch is___.A. 999B. 911C. 3-222222D. 3-22233323. If a man determines to get something, and ___ it long enoughhe will get it.A. loves toB. appeals toC. intends toD. sticks to24. During the tour, the tour leader's primary role is _ .A. on-site explanationsB. to organize and coordinateC. counting the number of the visitorsD. to help the local tour guide25.Would you please put them on the scale? _______.A. Of course, they are not overweight, are they?B. Yes, Please and please get me more coffee.C. Yes, the delay is due to mechanical difficulties.D. That’s enough.26. What's the time difference between Beijing and London?A. It all depends on traffic from other arriving art crafts.B. Eight hours .Beijing is eight hours ahead.C. I'm sorry .All the seats are reserved.D. Ten o’clock.27. How long does it take from the hotel to the airport?A. It's June 22nd.B. It seems everything is all right.C. It takes 40 minutes by bus unless there is a traffic jam.D. It is 10 kilometers.28. We'd like to exchange some US dollars to Australian dollars.A. Please put your luggage on these carts.B. Today's exchange rate is 127AUD for 100USD.C. The service hours of the restaurant are from 7a.m to9 p.m.D. Sorry. I don’t know.29. Good morning, I come to collect your laundry.A. When can I have my laundry back?B. May I draw the curtain aside?C. What about the rate?D. Check the bill, please.30. What's the weather like in Soul?A. At about 13:00 Soul timeB. We're due in Soul at 11:30C. It may be rainy .The temperature is around 10c.D. I am sorry.31. “This is the Bell Captain‘s desk, May I help you ”“yes, please”.A. They are talking in the tour company.B. They are talking at the airport.C. They are talking at a hotel.D. They are talking in the street.32. The quickest way is by EMS .It takes two days.A. They are talking at the post office.B. They are talking on the bus.C. They are talking on the airplane.D. They are talking in the tour company.33. Then we‘ll try the Steamed Asparagus, please.A. May I know the area code in your country?B. Fine. How about salad and soup?C. Certainly .May I have your passport, please?D. OK. This the the bill.34. Do you have any luggage?A. No. He doesn't have a thermometer with him.B. Yes .All in the trunk.C. Yes. We’ll have breakfast at 7:30.D. No. We will check out very soon.35. Can I pay _______ credit card?A. inB. byC. usingD. of36. Tourists simply put items into unwatched bags. ______ of unattended packages.A. AwareB. Be wareC. BewareD. Bewilder37. Some airlines may forbid you from ______ without proper ID.A. boardingB. being boardingC. aboardD. on board38. Every one seems to be carrying them. So they are being smuggled in ______ thousand.A. forB. InC. toD. by39. Don't worry about how to pay. They will be ______ to your room.A. chargedB. CrashedC. brushedD. accused40. Print that advice out in large, ______letters and paste it above the counter.A. ballB. braveC. baldD. bold41. She has chest pains, and she is ______ breath.A. worth ofB. good atC. short ofD. lack of42. In smaller hotels, where fewer staffs are employed, clerks may ______ additional responsibilities.A. take toB. take inC. take overD. take on43. Many historical events are ______ into Beijing Opera plays.A. adeptB. adoptedC. admittedD. adapted44.Martial art masters constantly ______ the environment, the opponent, distance, etc.A. size upB. pick upC. sum upD. pack up45. Legend has it that the first Chinese herbalist is Shennong, who is said ______ hundreds of herbs.A. to have tastedB. to tastedC. to tasteD. tohas tasted46. Essential to the marriage process ______ the "three letters and six procedures". （）A. didB. wasC. doesD. were47. Soon the drink began to have effect and Chang'e felt herself ______ toward Heaven.A. liftedB. being liftedC. be liftedD. to be lifted48. The government decided ______ a program that would include11 metro lines.A. in favor ofB. in turnC. as far asD. in time49. Pudong International Airport ______ about 60% of the total aircraft movements of Shanghai.A. accounts forB. takes overC. holds upD. covers up50. With the help of the government, a large ______ of people survived the flood.A. numberB. amountC. plentyD. quantity51. --Where is the Bar?-- It’s _____ the first floor.A. overB. withC. onD. at52. -- Can you go to the movies?-- _______________.A.I don’t like.B. I’m sorry. I have a meeting to attend.C. No. I don’t know.D. I want to play it.53. -- This lunch is __ me today.-- Thank you.A. forB. toC. onD. about54. Which is not the proper way of asking the guest’s name?A. What’s your name?B. May I know your name?C. Do you mind if I ask your name?D. Tell me your name.55. We have no rooms _____________ now.A. availableB. sellC. soldD. to sell56. I’d like to extend my stay for ________nights.A. more twoB. more than twoC. two moreD. two more than57. That sounds not bad at all．________________.A. I'll take it.B. I'll make it.C. I'll do itD. I'll take.58. -- Good morning. XX Hotel. _________________-- Yes, I’d like to cancel my reservation.A.What do you want to do?B.May I help you?C. What’s the matter?D. Who are you?59. Sorry to keep you ________, sir. What can I do for you?A. to waitB. being waitC.waitD. waiting60. What name is the reservation _________?A. underB. inC. withD. for61. According to our records, your reservation is for a double room for two nights, and the _________ will be 800yuan, including the service charge.A. room moneyB. room rateC. room costD. room price62. How _______ you like to pay the bill?A. couldB. mightC. wouldD. might63. Complimentary breakfast is ________ in the lobby between 8 and 10 am.A. madeB. servedC. sentD. taken64. We require a deposit of US$200. Shall I take a ______of your credit card?A. printB. copyC. lookD. book65. How many _____________ do you have?A. luggagesB. pieces of luggageC. pieces of luggagesD. piece of luggages66. ___________, madam, room 1218.A. Here we are A. There you areC. Here are youD. There are you67. Anything ________ must be taken with you.A. availableB. valueC. valuableD. avail68. -- Excuse me.where is the restaurant？-- We have Chinese restaurant and a western-style restaurant．Which one do you _______？A. preferB. haveC. wantD. eat69. Sorry, sir. The line is________.A. badB. workC. busyD. full70. Which payment do you want, cash or charging _____ your room?A. inB. toC. withD. for71. My name is Bell and I was in room 1038. I'd like to ______. Can I have my bill now?A. check outB. check inC. check offD. Check on72. May I do the _________ service for you now?A. turn off C. turn upC. turn-downD. turn on73. -- Can I help you？--Yes. I have some ________ to be done．A. laundryB. clothesC. washingD. wash74. The TV isn’t _________.A. makingB. showingC. workingD. taking75. Our restaurant _______from 5:00 pm to 9:00pm.A. worksB. opensC. makesD. working76. -- Here is the menu, please _________.-- Thanks.A. take your timeB. make your timeC. have your timeD. do your time77. -- Excuse me, are you Mr. Smith?-- No, __________ you have made a mistake.A.I hopeB. I considerC. I am afraidD. I don’t think78. --Well, how _____ is it to the hotel?-- It’ll take us about 40 minutes to get there. It’s one of the best five-star hotels in our city.A. farB. longC. manyD. old79. Now, ladies and gentlemen, please take ________thatbuilding on your right-hand side. It’s called International Trade Center.A. a lookB. a look atC. looking atD. look at80. If we have time tonight, we can make arrangement for you.But I’m afraid that the ___________is not included in our program.A. admission feeB. admissionC. costD. costing81. Hello, I'm _________ if you can recommend some goodsightseeing spots?A. knowingB. wonderingC. interestedD. asking82. Package tour includes your _________, your hotelaccommodations and the meals.A. shoppingB. transportationC. telephone costD. shopping83. We'll ___you ___ at your hotel at 7am.A. pick... inB. pick… withC. pick …upD. pick...on84. Excuse me? Do you have anything for a ________?A. car sicknessB. car illnessC. car sickingD. sickness car85. --I'll need to see your credit card and your _________.-- Here you are.A.driving licenseB. driver's licenseC. driver’s licensingD. driving licensing86. Good morning! Are you sure there is __________?A. nothing leftB. anything leftC. everything leftD.something left87. -- You have been warm and very helpful along the tour.I am very grateful to you.-- Thank you for your appreciation. I wish you a pleasant journey _______.A. go homeB. homeC. to go homeD. Going home88. Please_______ your belongings.A. to mindB. mindingC. mindD. do minding89. Here is the coach for our trip. Please keep the coach number _________.A. in mindB. with mindC. using mindD. mind90. There are always some _______ in this city. And we had better arriver at the airport by 9:00.A. traffic jamesB. traffic jamsC. traffic hamsD. traffic jam91. This is the ____________ of China Folk Cultural Villages.A. ticket officeB. ticket roomC. ticket sellingD. ticket sale92. We have tickets ________ for children under 120centimeters．A. halfB. half priceC. half ofD. half and price93. Sorry, tickets are all _________．A. sold outB. sold overC. sold offD. sold on94. Please __________ the ticket office．Soon it will be your turn．A. queue inB. queue withC. queue atD. queue95. Ladies and gentlemen, may I have your ________ please?A. attentionB. mindC. wordsD. saying96. How much does it ______ for the interpretation service?A. takeB. costC. haveD. make97. We have interpreters ________ English, Japanese and Korean.A. speakingB. speakC. to speakD. speaks98. I hope ________ is wrong.A. everythingB. anythingC. nothingD. something99. I am____ tired ___ speak.A. to..toB. too…toC. to…tooD. too...too100. China Folk Cultural Villages is worth ________.A. visitingB. to visitC. visitedD. being visited参考答案：1. C2. D3. C4. C5. A6. B7. A8. B9. B 10. A11. C 12. C 13. B 14. C 15. C16. D 17. D 18. D 19. C 20. B21.A 22. D 23. A 24. B25. A 26. B 27. C 28. B 29. A 30. C31. C 32. A 33.B 34. B 35. B 36. B 37. A 38. D 39. A 40. D 41. C 42. D 43. D 44. A 45. A 46. B 47. B 48. A 49. A 50. A 51. C 52. B 53. C 54. B 55. A 56. C 57. A 58. B 59. D 60. A 61. B 62. C 63. B 64. A 65. B 66. A 67. C 68. A 69. C 70. B 71. A 72. C 73. A 74. C 75. B 76. A 77. C 78. A 79. B 80. A 81. B 82. B 83. C 84. A 85. B 86. A 87. B 88. C 89. A 90. B91. A 92. B 93. A 94. C 95. A 96. B 97. A 98. C 99. B 100. A。
领队英语65个问题
领队英语65个问题1. How would ask if you are looking for the check-in counter for the flight CA112 to Seoul ?Could you tell me where I check in for CA112 to Seoul ?2. If you want to know when the airline start to check in, How do you ask ?Do you know when they begin to check in ?3. How do you ask for the phone booth if you want to makea phone call ?By the way, where can I make a phone call ?4. How many pieces of luggage would you to check in ?Twenty pieces all together5. Could you tell me what’s in you bag please ?Now let me see, some clothes,my shaving kit, a couple of books and some souvenirs. 6. If you want to transfer to flight JL458 to Tokyo, How do you ask for help ?Excuse me,we are going to transfer to flight JL458 to T okyo. Can you help me.7. If you want to have your seat as close to each other, How do you ask the clerk to do for you ?Can we have our seat as close to each other as possible ?8. If you don’t know where to g et your luggage, How do you ask for help ?Excuse me, where can I get my luggage.9. How do you ask which carousel is luggage from Beijing ?Excuse me, which carousel is for the luggage from Beijing ?10. If you find the handle of suitcase is broken,What would you do ?Excuse me, sir. The handle of suitcase is broken,where can Igo to report it ?11. If one tourist of your group lost his luggage, How would you tell the ground service clerk ?Excuse me, one tourist of our group could’t find his luggage,can you help me ?12. Would you look at this chart and indicate the type of suitcase,which is similar to yours ?He says that his suitcase is a black, big one made of leather.It looks like this one, Type 5 .13. What’s the purpose of your visit ? On business o r for pleasure ?I come here for pleasure. I come here on business14. How long will you be staying in the country ?Seven days. we’ll be leaving on July 25th15. Where do you intend visit while in the country ?Frankfurt first, then we’ll be heading on to Berlin.16. Do you have a return ticket to China ?Yes, however, we’ll be returning via Pairs, not going back to China directly.17. Why is this passenger’s date of birth is different from his passport’s ?Let me have a look, Oh, I had made a mistake when I filled in the Visa form. Sorry, would you Please correct it for me ?18. Do you have anything to declare ?No,sir. Nothing at all.19. Why do you have three cartons of cigarettes and two bottles of wine ?Oh,sorry. I completely forgot about those. I’m t he leader of tour group. One fo my guests put them in my bag, because his bag is full. We are under weight limit. You can open the otherbags of our group.20. What’s the usage of these cigarettes and wine ?We use them during the journey. No sending and selling.21. If you want a glass of water to take medicine with, What would you say to the air hostess ?I want to take tablets. Would you bring me a glass of water ?22. If some of your tourist fell cold, what would you do ? How do you tell the air hostess ?Excuse me, Miss. Would you please give us some blankets? Some tourists of our group feel a little bit cold 23. If one of tourist fells like vomiting, How do you ask the flight attendant to bring his some ice water ?Can I bother you for some ice water, please ?24. If you want some entry cards or Customs declarations, How do you ask for it ?May I have some entry cards or Customs declarations ?25. If you want to know the arrival time at Tokyo, How do you ask for it ?When do we arrive in Tokyo ?26. If you want to know the weather in Tokyo, How do you ask for it ?What’s the weather like in Tokyo ?27. How are you going to pay, in cash or by credit card ?I pay in cash. ( I pay by credit card )28. If you want to have breakfast in your room, How do you ask for it ?I’d like to have breakfast in our room tomorrow morning. Could you bring it here? I’m in room 511 29. If your group is going to take early flight tomorrow morning, How do you ask for morning call ?We are going to the airport early tomorrow mor ning, I’d like to request a morning call.30. If you have some laundry to be done at hotel, What would you do with it ?I have some laundry to be done, how should I do (Can you help me )31. If you want to know when you can have your laundry back, How do you ask for it ?How soon can I have laundry back ?32. Do you know how much the hotel will charge for Express laundry service ?Hotel will charge fifty percent more for Express service.33. If you want to take back the laundry you sent yesterday afternoon, How do you ask the laundry service ?I sent some laundry yesterday afternoon, Is it ready now? I’m leaving tomorrow morning.34. If you want to check out for your group, How do you tell the clerk ?I’d like to pay our tuor group’s bill now.35. It’s in th e afternoon, If you want to make a room reservation. What would you say to the reservation clerk ?Good afternoon, I’d like to reserve a room, please.36. When you make a reservation, if you want to get a discount from the hotel, How do you ask for it ?I reserve for the travel agency. Do you have any discount ?37. When you make room reservation, If you want to know you should pay a deposit. How do you ask ?Do I have to leave a deposit ?38. If you would to like accept the room the hotel offers, What would you say ?I’ll take it. Do I have to leave a deposit ?39. When your group have a set meals, if you want to know wheather the guest should pay for the drinks, How do you ask ?How much does the guest pay for the drink ?40. When you pay the bill, if you haven’t got enough cash. How do you say to the waiter ?I don’t think I have brought enough cash. Do you accept credit cards ?41. When you pay your bill, if you want to add some tip to the total account. How do you tell the cashier ?Here is my credit card. Please add 10% to the total account. That’s my tip for you.42. ( In a shop ) What can I do for you ?I’d like to have some cigarettes and liquor. I am going to China. Do you know the duty free limit ?43. If you want to know the duty free limit, How do you ask the shop assistant ?Do you know the duty free limit ?44. If you want to buy a carton of Hilton, a bottle of Red Label and a bottle of Scotch Whisky. How do you askfor it ?Could you give me a carton of Hilton, a bottle of Red Label and a bottle of Scotch Whisky please ?45. If you want to pay by local cash. What would you say to the salesgirl ?I still have some local cashleft,Can I pay with them ? / Can I pay in local cash ?46. If you want to buy some souvenirs. How do you tell the salesgirl ?I’m looking for souvenirs. Do you have anything for ladies ?47. When you go shopping, if you want somrthing to have a look. How do you ask ?May I just look around ?48. If you want to know something about refund. What question do you ask ?How can I get tax refund ?49. How do you ask the taxi driver to take you a place in a certain time ?Kennedy Airport, please. I have to be there by 7:00.50. If you have an appointment at Hilton hotel at 10:30 . How do you ask the taxi driver to take you there ?The Hilton Hotel , please. I have an appointment at 10:30. Can you get me there ?51. If you want to know the time it takes you to the airport by taxi. How do you ask the driver ?How long does it take from here to the airport ?52. If you want to make an internation call in the room. What would you say to the operator ?Can you connect the internation call for me, operator ?Can you open the internation call for me, operator ?53. In the post office, if you want to know how long it takes to send a letter to China. How do you ask the clerk ?How many days does it take to send a letter from here to China ?54. If you want to know the price for Express Mail Service. How do you ask ?How much does it cost for EMS mail ?55. How many kinds of registered letter are there ? What are they ?We have two kinds of registered letter: an insured and a recorded .56. How much does it cost for an insured letter ?It depends on the value you insured, about 3% of the total insured value.57. In a bank, if you want change some U.S dollars. What would you ask ?Where can I change some U.S dollars.58. If you don’t know how to draw money from the ATM. How do you ask ?I want draw some money from the ATM. Can you tell me how to handle it.59. If you want to change some traveler’s check in a bank. What would you ask ?Can I change my traveler’s check here ?60. If one of your tourists has a sore throat and his chest hurts. How do you tell the doctor ?Doctor. One of our tourist members is ill. He has a sore throat and his chest hurts.61. ( At the immigration ) What’s the purpose of your visit ?I come here for pleasure. I come here on business62. If you want to find the luggage claim area. How do you ask for it ?Excuse me. Where can I get my luggage.63. When you get your tax refund what documents should you present ?I should present my passport, boarding card, stamped refund form.64. Your seat in the middle, if you want to take a window seat to enjoy the view outside. How do you ask tochange your seat ?Can I change seat with you ?65. When you see your bag on the carousel, but some people are standing in front of you. How do you say to thepeople ?Excuse me. Can I get in here ?。
领队英语试卷
领队英语试卷⼀、词汇: 写出下列词汇相应的中、英⽂（1x10=10%）1.security check______安检______2.destination______终点____________3.departure lounge____候机室_____4.quality certification_____质量认证_____5.blanket_______⽑毯___________6.⾏李提取处_____luggage claim_________7.退税____Tax rebates __ 8.出差_______business trip ____9.订房部______ Room reservation ___ 10.超重_______overweight ____⼆、选择题：根据题意从A、B、C和D中选出最佳选项,写在题号前的括号⾥（1x10=10%）（）11. Let me see. The aircraft is quite full now. I can __ ____give you 10 seats together. Do you want smoking seats?A. hard B. difficult C hardly. D. easily （）12. It’s time for lunch. Would you please _____ the tray?A. put offB. put downC. put upD. put on（）13. Excuse me, sir. The handle of my suitcase ⾏李箱is broken. Where can I go to ___ it?A. claim索赔B. findC. ask forD. report（）14. How are you going to pay, ___ cash or ____ credit card?A. with, inB. by, withC. in, inD. in，with（）15. ---Remember that don’t bring limited things together next time, otherwise, you will get punishment. --- Thank you very much. I’ll ______ it.A. checkB. noticeC. makeD. remember 记住（）16. ___days does it take to send a letter from here to China?A. How muchB. How longC. How manyD. How about（）17. Flight BA 328 from London will be one hour late ____ big fog.A. in account ofB. on account toC. on account ofD. in account to（）18. Here are 16 forms, please _____ them out before your arrival.A. writeB. putC. hangD. fill（）19. This is incorrect. Can you ______ it again?A. checkB. chargeC. countD. make（）20. I don’t think I have brought enough cash. Do you _____ credit card?A. wantB. needC. receiveD. accept三、填空题：在下列空格中填上合适的字或词(0.5x20=10%)21. _by___ the way, how much does the guest pay _for___ the drink?22. Could you explain __to__ me the difference _between____ them?23. Could you tell me __where___I check in for the flight CA112__to__ Seoul?24. Your jewel shop is our company partner. I hope you can deal _with___ this case properly. Otherwise, it’s hard __for___ us to explain to our passengers..25. It ____ about half an hour to get there _____bus.26. I still have some local cash left. Can I pay ____ it? The rest will be paid ____ US dollar.27. I’m ____ for souvenirs. Do you have anything _____ ladies?28. --- Each room _____80 dollars a night. ----That’s fine. Do I have to _____a deposit?29. Please let your passengers keep their arrival cards in their passports, and go _____ one by one _______the order of the name list.30. Here is my credit card. Please add 10% _____ the total amount. That’s my tip ____ you.四、判断题：判断下列说法正确与否，正确的在括号⾥写字母T，错误的写F (1x10=10%) （）31. You have to make declarations when you go through the security check.（）32. If the handle of your suitcase is broken, you should go to the information desk to report it. （）33. As a tour leader, if one of your tourists is missing and your group is leaving the country, you should call the immigration center for help.（）34. When you have laundry to be done at a hotel, you need to call the housekeeping.（）35. If you want to draw some money from the ATM but don’t know how to handle it, you can ask anyone for help at any time.（）36. As a tour leader, you are allowed to bring limited things for your group members regardless of the duty free allowance.（）37. If you are checking into a hotel as a group, you don’t have to fill in the registration form. （）38. At a hotel, the only way to have room service is by making a call to the relevant department.（）39. You can bring in to China with you two hundred cigarettes and two bottles of liquor as duty free.（）40. If you want to make an international call by the hotel phone, you usually have to put a deposit to the front desk.五、中译英：将下列句⼦译成英⽂（2x10=20%）41.我有⼀名客⼈不⼩⼼掉进湖⾥了，请你赶紧派辆救护车来。
出境领队英语
出境领队英语As an outbound tour guide, it is essential to have a strong command of English in order to effectively communicate with foreign tourists and ensure a smooth and enjoyable travel experience. Here are some key phrases and expressions that a tour guide should be familiar with:1. Introductions and Greetings:- "Good morning/afternoon/evening, ladies and gentlemen!"- "Welcome to [destination]! My name is [name], and I will be your tour guide for today."- "I hope you had a pleasant journey. Is everyone feeling well-rested?"2. Providing Information about the Destination:- "Now, let me give you some background about [destination]." - "This city is known for its rich history and cultural heritage."- "Please feel free to ask any questions you have about the attractions we will be visiting."3. Giving Instructions and Directions:- "We will now make our way to the next stop on our itinerary." - "Please follow me closely, as we need to keep to our schedule." - "If you need to use the restroom, there will be a break in 30 minutes."4. Describing Points of Interest:- "This magnificent building in front of us is the famous [monument/landmark]."- "You will be amazed by the stunning architecture and intricateartwork."- "This museum houses a diverse collection of artifacts dating back centuries."5. Group Management:- "I kindly ask everyone to gather around so that I can provide some important information."- "Please make sure to stay together as a group, as it can be easy to get lost in crowded areas."- "We will have lunch in a local restaurant. I will let you know when it's time to be seated."6. Safety Precautions:- "I would like to remind everyone to be cautious of their belongings, as pickpocketing can occur in crowded areas."- "Please be careful when crossing the road, as traffic can be heavy in this city."- "If any of you have health concerns or require medical assistance, please inform me."7. Cultural Etiquette:- "It is important to respect the local customs and traditions. For example, it is customary to greet someone with a bow in this country."- "When visiting religious sites, please dress modestly and observe any specific guidelines."- "If you are unsure about proper behavior or protocol, please feel free to ask me."8. Communication with Local Services:- "I will now speak with the hotel staff to check-in and collect our room keys."- "Our bus is waiting for us outside. Please wait here while I confirm the departure time."- "I will arrange for a local guide to join us at the next attraction to provide us with more in-depth information."Remember, as a tour guide, it is important to speak clearly, with proper pronunciation and intonation, to ensure that your instructions and descriptions are easily understood by the tourists. Additionally, using visual aids, such as maps or illustrations, can further enhance the tourists' understanding and enjoyment of the tour.。
出境游领队英语口试材料
出境游领队英语口试材料____年江苏省出境游领队英语口试材料1、请朗读以下15篇英语短文（测试语音语调是否标准合格）1、Turkey is a democratic, constitutional republic with a diverse cultural heritage.The vast majority of the population is Muslim. Turkey joined the EU Customs Union in ____ and started full membership negotiations with the European Union in ____. Turkey’s growing economy and diplomatic initiatives have led to its recognition as a regional power.Tourism in Turkey has e_perienced rapid growth in the last twenty years, and constitutes an important part of the economy. In ____, 37.8 million foreign visitors arrived in Turkey, which ranked as the 6th most popular tourism destination in the world; they contributed $27.9 billion to Turkey’s revenues. In ____, 15 percent of the tourists were from Germany, 11 percent from Russia, 8 percent from the United Kingdom, 5 percent from Bulgaria, 4 percent each from Georgia, the Netherlands and Iran, 3 percent from France, 2 percent each from the USA and Syria, and 40 percent from other countries. Turkey has 13 UNESCO World Heritage Sites, such as the \Site of Troy\2、The Statue of Liberty is a neoclassical sculpture on Liberty Island in New York Harbor in New York City, in the United States. The copper statue, designed by a French sculptor, and dedicated on October 28, 1886, was a gift to the United States from the people of France. The statue is of a robed female figure representing Libertas,the Roman goddess, who bears a torch and a tablet evoking the law upon which is inscribed the date of the American Declaration of Independence, July 4, 1776. A broken chain lies at her feet. The statue is an icon offreedom and of the United States: a welcoming signal to immigrants arriving from abroad. The torch-bearing arm was displayed at the CentennialE_position in Philadelphia in 1876, and in Madison Square Park in Manhattan from 1876 to 1882. The statue was constructed in France, shipped overseas in crates, and assembled on the completed pedestal on what was then called Bedloe’s Island.3、Ebola virus disease, or simply EVD, is a disease of humans and other primates causedby Ebola viruses.Signs and symptoms typically start between two days and three weeks after contracting the virus with a fever, sore throat, muscular pain, and headaches. Then, vomiting, diarrhea and rash usually follow, along with decreased function of the liver and kidneys. At this time some people beginto bleed both internally and e_ternally. The disease has a high risk of death, killing between 25 and 90 percent of those infected, with an average of about 50 percent. Spread of the disease through the air between primates, including humans, has not been umented in either laboratory or natural conditions.Fruit bats are believed tobe the normal carrier in nature, able to spread the virus without being affected by it. Other diseases such as malaria, cholera, typhoid fever, meningitis and other viral hemorrhagic fevers may resemble EVD.4、Las Vegas is an internationally renowned major resort city known primarily for gambling, shopping, fine dining and nightlife and is the leading financial and cultural center for Southern Nevada, USA. Established in 1905, Las Vegas was incorporated as a city in 1911. The city bills itselfas The Entertainment Capital of the World, and is famous for its mega casino–hotels and associated entertainment. A growing retirement and family city, Las Vegas is the 29th-most populous city in the United States, with a population of 603,488 at the____ United States Census Estimates. The city is one of the top three leading destinations in the United States for conventions, business, and meetings and is one of the wealthiest major cities in the country.Inaddition, the city’s metropolitan area has more AAA Five Diamondhotels than any other city in the world, and is a global leader in the hospitality industry.Today, Las Vegas is one of the top tourist destinations in the world.5、First aid is the assistance given to any person suffering a sudden illness or injury, with care provided to preserve life, prevent the condition from worsening, and promote recovery. If the patient was breathing, a first aider would normally place them inthe recovery position, with the patient leant over on their side, which alsohas the effect of clearing the tongue from the pharyn_. It also avoids a common cause of death in unconscious patients, which is choking on regurgitated stomach contents. Once the airway has been opened, the first aider would assess to see if the patient is breathing. If there is no breathing, or the patient is not breathing normally, such as agonal breathing, the first aider would undertake what is probably the most recognized first aid procedure—cardiopulmonary resuscitation or CPR, which involves breathing for the patient, and manually massaging the heart to promote blood flow around the body.6、Cardiopulmonary resuscitation, commonly known as CPR, is an emergency procedure performed in an effort to manually preserve intact brain function until further measures are taken to restore spontaneous blood circulation and breathing in a person who is in cardiac arrest. CPR involves chest compressions at least 5 cm deep and at a rate of at least 100 per minute in an effort to create artificial circulation by manually pumping blood through the heart and thus the body. The rescuer may also provide breaths by either e_haling into the subject’s mouth or nose or using a device that pushes air into the subject’s lungs. This process of e_ternally providing ventilation is termed artificial respiration. CPR alone is unlikely to restart the heart. Its main purpose is to restore partial flow of o_ygenated blood to the brain and heart. The objective is to delay tissue death and to e_tend the brief window of opportunity for a successful resuscitation without permanent brain damage.7、Quantum of the Seas spent its inaugural ____–____ season sailing from Cape Liberty in Bayonne,New Jersey, United States, before repositioning to China in May ____. Beginning late June ____, the ship will sail three- to eight-night itineraries year-round from Shanghai to Japan and Korea. On June 20, ____, the ship visited Hong Kong. Quantum of the Seas has 16 passenger-accessible decks, 8 of which feature balcony staterooms overlooking the ocean. There are a total of 2,090 staterooms: 1,570 balcony staterooms, 147 ocean-view staterooms, and 373 inside staterooms. Of those staterooms, 34 are wheelchair accessible and 28 are studio staterooms for single travelers. All aft-facing staterooms are 2-story \Lineon the Disney Dream, all the interior staterooms feature afloor-to-ceiling 80-inch high-definition TV screen showing live views from the outside of the ship.8、Vatican City, officially the Vatican City State is a walled enclave within the city of Rome. With an area of appro_imately 44 hectares, anda population of 842, it is the smallest internationally recognized independent state in the world by both area and population. Vatican Cityis distinct from the Holy See, which dates back to early Christianity andis the main episcopal see of 1.2 billion Latin and Eastern Catholic adherents around the globe. Within Vatican City are cultural sites such as St. Peter’s Basilica, the Sistine Chapel and theVatican Museums. They feature some of the world’s most famous paintings and sculptures. The uniqueeconomy of Vatican City is supported financially by the sale of postage stamps and tourist mementos, fees for admission to museums, and the sale of publications. The name Vatican City was first used in the Lateran Treaty, signed on 11 February 1929, which established the modern city-state. The name is taken from Vatican Hill, the geographic location of the state.9、Paris is the capital and most-populous city of France. The City of Paris has an area of 105.4 square kilometers and had a population of2,241,346 in ____. The Paris Region covers 12,012 square kilometers and has its own regional council and president. It had a population of12,005,077 as of January ____, or 18.2 percent of the population of France. By the 12th century, Paris was the largest city in the western world, a prosperous trading centre, and the home of the University of Paris, one of the first in Europe. In the 18th century, it was the centre stage for the French Revolution, and became an important centre of finance, commerce,fashion, science, and the arts, a position it still retains today. Paris is the home of the most visited art museum in the world, the Louvre, noted for its collection of French Impressionist art. The notable architectural landmarks of Paris is the Eiffel Tower. In ____ Paris received 22.4 million visitors, making it one of the world’s top tourist destinations.10、Washington, D.C., formally the District of Columbia is the capital of the United States. The states of Maryland and Virginia each donated land to form the federal district. Named in honor of George Washington, the City of Washington was founded in 1791 to serve as the new national capital. In 1846,Congress returned the land originally ceded by Virginia; in 1871, it created a single municipal government for the remaining portion of the District.Washington, D.C., had an estimated population of 658,893 in ____, the 22nd-most populous city in the United States. The centers of all three branches of the federal government of the United States are in the District, including the Congress, President, and Supreme Court. Washington is home to many national monuments and museums, which are primarily situated on or around the National Mall. The city hosts 176 foreign embassies as well as the headquarters of many international organizations, trade unions, non-profit organizations, lobbying groups, and professional associations.11、Sweden is a Scandinavian country in Northern Europe. It borders Norway and Finland. Sweden is the third-largest country in the European Union by area, with a total population of over 9.7 million.Sweden emerged as an independent and unified country during the Middle Ages. In the 17th century, it e_panded its territories to form the Swedish Empire, which became oneof the great powers of Europe until the early 18th century. Swedish territories outside the Scandinavian Peninsula were gradually lost during the 18th and 19th centuries, beginning with the anne_ation of present-day Finland by Russia in 1809. Sweden maintains a Nordic social welfare system that provides universal health care and tertiary education for its citizens. It has the world’s eighth-highest per capita income and ranks highly in numerous metrics of national performance, including quality of life, health, education, protection of civil liberties, economic competitiveness, equality, prosperity and human development.12、Travelers are screened by metal detectors. E_plosive detection machines used include _-ray machines and e_plosives trace-detection portal machines called \TSA is working on new scanning machines that are still effective searching for objects that arenot allowed in the airplanes but that don’t depict the passengers in a state of undress that some find embarrassing. E_plosive detection machines can also be used for both carry on and checked baggage. In the UnitedStates, non-passengers were once allowed on the concourses to meet arriving friends or relatives at their gates, but this is now greatly restricted due to the terrorist attacks on September 11, ____.Non-passengers must obtain a gate pass to enter the secure area of the airport. The most common reasons that a non-passenger may obtain a gate pass is to assist children and the elderly as well as for attending business meetings that take place in the secure area of the airport. In the United States, at least 24 hours notice is generally required for those planning to attend a business meeting inside the secure area of the airport.13、A pyramid is a structure whose outer surfaces are triangular andconverge to a single point at the top, making the shape roughly a pyramidin the geometric sense. The square pyramid, with square base and four triangular outer surfaces, is a common version.Pyramids have been built by civilizations in many parts of theworld. For thousands of years, the largest structures on Earth were pyramids，such as the Great Pyramid of Khufu in Egypt, which is the only one of the Seven Wonders of the Ancient World still remaining. Khufu’s Pyramid is built mainly of limestone, and is considered an architectural masterpiece. It contains over 2,000,000 blocks ranging in weight from 2.5 tonnes to15 tonnes and is built on a square base with sides measuring about 230 m, covering 13 acres. Its four sides face the four cardinal points precisely and it has an angle of 52 degrees. The original height of the Pyramid was 146.5 m, but today it is only 137 m high, the 9 m that is missingis due to the theft of the fine quality white Tura limestone covering, or casing stones, for construction in Cairo. It is still the tallest pyramid.14、Moscow is the capital and the largest city of Russia with 12.2 million residents within the city limits and 16.8 million within the urban area.It is the capital of the Central Federal District and Moscow Oblast. Moscowis a major political, economic, cultural, and scientific center in Russia and Eastern Europe, as well as the largest city entirely on the European continent. The city is well known for its unique architecture which consists of many different historic buildings such as Saint Basil’s Cathedral with its brightly colored domes. Moscow is considered the center of Russian culture, having served as the home of prestigious Russian artists, scientists and sports figures during the course of its history and because of the presence of many different museums, academic and politicalinstitutions and theaters. Moscow is also the seat of power ofthe Government of Russia, being the site of the Moscow Kremlin, a medieval city-fortress that is today the residence of the Russian president. The Moscow Kremlin and the Red Square are also one of several World Heritage Sites in the city.15、London is the capital and most populous city of England and the United Kingdom. Standing on the River Thames, London is a leading global city, with strengths in the arts, commerce, education, entertainment, fashion, finance, healthcare, media, professional services, research and development, tourism, and transport all contributing to its prominence. London is a world cultural capital. It is the world’s most-visited city as measured by international arrivals and has the world’s largest city airport system measured by passenger traffic. London’s 43 universities form the largest concentration of higher education institutes in Europe. London contains four World Heritage Sites: the Tower of London; Kew Gardens; the site comprising the Palace of Westminster, Westminster Abbey, and St Margaret’s Church; and the historic settlement of Greenwich. Other famous landmarks include Buckingham Palace, the London Eye, St Paul’s Cathedral, Tower Bridge, etc. London is home to numerous museums, galleries, libraries, sporting events and other cultural institutions, including the British Museum, National Gallery, British Library and 40 West End theatres.2、请用英语回答下列问题（测试口语能力，要求每个问题至少需用八句句子回答）：1、 What are the advantages and disadvantages of online shopping?2、 What important notices should a tour leader mention to the tour group members before the departure to Thailand?3、 What important notices should a tour leader mention to the tour group members before the departure to Western Europe?4、Suppose a tourist is seriously ill during the outbound tour and needs rescue, what should the tour leader do?5、Suppose a Chinese tourist’s passport is stolen in a foreign country, what should the tour leader do to handle this situation?。
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Part I Make the best choice to complete the following sentences.1. When will the flight begin ___ ____?A. boardingB. to boardC. departureD. depart2. Here are your tickets, passports and baording passes. Your luggage claim tags are ___ _____ to the tickets cover.A. stickB.stuckC.attachD.attached3. Would you mind ____ ____ a moment?A. waitB. to waitC. being waitedD. waiting4. It’s medicine for my stomach. Here is the ______ from my doctor.A. decisionB. descriptionC. prescriptionD. presentation5. There’s a ___ ____ for alchoholic beverages in economy class. Would you refer to this price list, please?A. payB. budgetC.billD. charge6. A member of our tour group feels like ____ ____. Can I bother you for some hot water, please?A. coldB. hotC. vomittingD. vomit7. I’m afraid your length of stay will be ____ ___ by an immigration officer.A. determinedB. upheldC. prolongedD. cancelled8. You’ll be required to show your key when you ___ ____ for your meals and drinks in the restaurants and bars.A. takeB. haveC. eatD.sign9. There is something wrong with the ____ ___. It won’t stop running. It’s flooding the bathroom.A.air conditionerB. tapC. lampD. carpet10. Just dial your new wake-up time. The computer will ____ ____ the old time and ____ ____ the new one.A. be cancelled … recordB. record …be cancelledC. cancel … recordD. record …cancel11. I got 90 ____ ___.A. scoresB. markC. pointsD. score12. We should ____ __ a good study habit of taking notes in class.A. developB. improveC. makeD. remain13. Is he ___ ____ his girlfriend was once a thief?A. aware ofB. aware thatC. knowing thatD. aware of that14. Some people have birthday cakes ____ ___noodles.A. insteadB. instead forC. instead toD. instead of15. I try to ____ a few dollars each month in order to buy a new bike.A. set upB. set outC. set offD. set aside16. There are ___ areas offering a variety of meals and services all within a hotel.A. no manyB. differenceC. differentD. too much17. Ruth finally ____ ____ to find what she was looking for.A. triedB. managedC. succeededD. achieved18. Can the Browns have an ___ _____ bed in their double room for their daughter? It’s more convenient for them to take care of her.A. plusB. extraC. addD. small19. It was so noisy at night ____ ____ I could hardly sleep.A. soB. butC. whatD. that20. Paris is __ ____ that we can hardly visit all the beautiful parks in two or three days.A. such a large cityB. so a large cityC. such large a cityD. a such large city21.“En route” means ___ __.A. in the wayB. nearbyC. on the wayD. by way22. If you __ ___，you leave your native country to live in another country.A. immigrateB. travelC. emigrateD. fill out the form23. I drafted an itinerary for Vienna Tour before your arrival. Would you like to go ____ ___ it?A. throughB. onC. to D for24.An___ __ card may also be called a disembarkation or arrival card.A. embarkationB. immigrationC. emigrationD. information for customers25. our flight delayed about an hour to take off ______ bad weather.A. becauseB. dueC. thanks to|D. on account of26. Room service is ___ _____ in the room.A. to serve mealsB. to do serviceC. to clean upD. to take care of guests27. It is necessary to greet the guest with a hearty smile ___ _____ to create a pleasant atmosphere and make the guest feel at home.A. so thatB. in orderC. such asD. because of28. By the time he retires Mr. Smith __ ____ in this hotel for almost 40 years.A. will have workedB. will workC. have workedD. will has worked29. You have ____ ___ time to catch the bus.A. a lotB. a plenty ofC. plenty ofD. a number of30. ____ ____ his illness, he is determined to finish the work.A. In spite ofB. In spiteC. Despite ofD. In spite that31. You just turn the knob here in ____ _ direction you like, or you can shut it off by turning it tightly to the right.A. whicheverB. whateverC. howeverD. whoever32.___ is the place one goes to.A. RestaurantB. DestinationC. airportD. trip33.___ ___ is the percentage of rooms or beds that are occupied at certain time or over a period of time.A. Occupancy rateB. CommisionC. Production rateD. Rate34.“Motel ”comes from___ ___.A. mutton and telephoneB. milk and hotelC. meat and hotelD. motor and hotel35.The place where the pilot sits is ___ __.A. cabinB. cockpitC. flight deckD. hallwayPart II Match each word or phrase in the column on the left with its meaning in the column on the right. （30%）1.to refund(答案：M) a. reserve (accommodation, a place, etc.)2. to book(答案：A) b. not damaged or impaired in any way; complete3.intact(答案：B) c. a person who does not eat meat, and sometimes other animal products, especially for moral, religious, or health reasons4. ruins (答案：F) d. a rotating machine or device, in particular a conveyor system at an airport from which arriving passengers collect their luggage.5.brewery(答案：H) e. make a passage or journey from one place to another6.carousel(答案：D) f. the remains of a building, typically an old one, that has suffered much damage or disintegration.7.to transit (答案：E) g. a natural desire to satisfy a bodily need, especially for food8. turbulence(答案：I) h. a place where beer is made commercially9.appetite(答案：G) i. violent or unsteady movement of air or water, or of some other fluid10. souvenir(答案：L) j. a planned route or journey11.vegetarian(答案：C) k. to rent12.to remove(答案：O) l. something that helps to bring back memories13.pilgrim (答案：N) m. pay back14.itinerary(答案：J) n. a person who journeys to a sacred place for religious reasons15. to charter(答案：K) o. take away。