凤凰职教第三册英语教师用书

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凤凰职教第三册unit6电子教案

Activity 3：Listening purposefully
In order to help Lisa out, Ben gives her two suggestions. Listen again and write down the suggestions.
Step Four:Discussion
e.g. He prepared much food for the picnic.
他为野餐准备了很多食物。
＊prepare for sth为……做准备
e.g. I have to prepare for the exam
我得为考试做准备。
＊be prepared for sth为某事做好了准备
e.g. I’m prepared for the exam.
Notes:
1.1）schedule n..日程安排
e.g. He has been forced to adjust his schedule.
他被迫调整了日程安排。
＊on schedule按时，按预定时间
＊ahead of schedule比预定时间提前
e.g. The train arrived inShanghaitwo minutes ahead of schedule.
与方法
围绕学生在实习初期工作效率低下的问题，创设工作情景引导学生主动探索阻碍工作效率提升的各种因素，并鼓励学生针对自身情况在轻松、愉快、合作的语言交流环境中探讨提升工作效率的建议和措施，让他们迅速成为职场的生力军。
教学资料
及教学准备
Exercise book and students’ books
Test papers Some example sentences

凤凰职教第三册unit

fire equipment.5.A red circle with a line through it indicates that you should not do something.II. Discuss with your partner the meaning of the signs below.1.Be careful of the slippery surface.2.No smoking here.3.First aid station.表达每一个标志的含义Look at the picture & listento the tapeListen & Underline用简单、易懂的祈使句型，提醒客人注意所面临句型的保障。

听对话录音，根据对话内容辨析所匹配的图片。

再听对话录音，根据对话中人物的语音、语调及对话的内容判断在日常工作和生活中，不正确的姿势所可能对人体带来的伤害。

培养学生的安全意识和4.Fire alarm.Step Two: Listening A Work-related InjuriesActivity 1: Listen to the conversation and tick the posture the man usually adopts at work.Look at how you are slouching over your keyboard. Activity 2: Listen again. Then underline the causes of injuries to the man.＊Slouch over your keyboard＊Stare at your computer monitor all dayStep Three: Practice Activity 1: Circle the trip hazards in the picture. Activity 2: Suppose you work at the restaurant as shown in the picture. Give warnings of the hazards you’ve found.＊Water on the floor.＊Stairs with no handrail.＊Tables too close together.＊ A single unmarked step. Step Four: Summary Common Causes of Office-related Injuries＊Tripping over an open desk drawer＊Bending while seated on an 的潜在安全隐患，以免造成不必要的人身伤害。

中职《英语基础教程》第三册-Unit5-教师用书

Unit 5录音文稿Transcript:Dialogue AA: Attention, please. We are going to work as packagers on the assembly line tomorrow.B: What are we going to do exactly?A: Mr Liu, the director, said that we were going to help pack sports shoes in workshop2.B: How do we pack sports shoes?A: First, we’ll get a pair from the line and put them in a plastic bag and seal it. Then, we’ll stick a label of article number on the p ackage.B: Is that all?A: No. After that, we’ll put the shoes back on the line for another group to put them into paper boxes.B: Got it.A: Mr Liu also told us not to misplace different sizes and colors.B: What else shall we do?A: Finally, we’ll del iver them to dealers.B: Sounds easy. I can’t wait to have a try.Dialogue BA: Attention, please. We are going to work as packagers on the assembly line today. B: What are we going to do exactly?A: Mr Zhang, the director, said that we were going to help pack moon cakes in workshop 3.B: How do we pack the moon cake?A: First, we’ll get one from the line and put it in a little plastic bag and seal it. Then, we’ll stick a label of production date o n the package.B: Is that all?A: No. After that, we’ll put it back on the line for another group to put them into big gift bags.B: Got it.A: Mr Zhang also told us not to misplace different flavors.B: What else shall we do?A: Finally, we’ll deliver them to supermarkets.B: Sounds easy. I can’t wait to have a try.参考答案Lead-inActivity 11.mechanic2. packager3. receptionist 4 packager 5. mechanic 6. bank-tellerListening and SpeakingActivity 2on the assembly lineActivity 31. C2. D3. CActivity 4plastic, sealstick, articleput, intodeliverActivity 5(略)Activity 6(略)Reading and WritingActivity 71. First b. build2. Next d. take3. Then c. deal4. Finally a. packActivity 8(略)Activity 91. B2. C3. A4. DActivity 101. contracts2. data, analysis3. orders, parcels, slips4. the pear and the village /commodities, introduction, logosActivity 11you would cooperate with suppliers and sign contracts with themcollect data and make online sale analysiscontact suppliers, dealers and customersdeal with purchase orderspack the parcels and stick sales slipsyou were going to take photos of the pear and the village /commoditiesyou were going to put them on the online store with some introductionyou would design some attractive logosLanguage in UseActivity 121. b2. b3. a4. bActivity 131. e2. c3. a4. b5. dActivity 14First, he said that we should open the cover on its back. Next, he told us to installa PCB. Then, he said that we should press a button to check. Finally, he told us tostick a sign of attention.Activity 151. d2. c3. b4. e5. aActivity 16seal the plastic bagstick sales slipssign a contractpack the parcelsupload photosActivity 171. turn out2. deal with3. is in charge of4. purchase order5. cooperate with6. made a differenceSupplementary ReadingRead and decide.1.F2. F3. T4. FRead and answer.1.Anti-malware, also called anti-virus, anti-spyware, and anti-spam programs.2.First, pay for real-time protection by security software. Second, download theinstallation files of security software and then wait for a while or do it by using another computer and a USB flash disk. Then, without connecting to the Internet, install it, start it and then run a complete system scan. Finally, do web browsing carefully online and update it regularly through its developer’s site.3.You’ll be advised to delete it to keep your computer in good working condition. Itmay also call for a restart and boot scan of all the files.本单元语法总结直接引语和间接引语：直接引述别人的原话，前后加引号，叫直接引语(direct speech)。

凤凰职教第三册Unit3电子教案学习资料

I'll ring the hotel. I'll tell them we'll check in tomorrow... 我来给旅馆打电话，通知他们我们明天入住。

→ Check out 结账离开，结账退房They packed and checked out of the hotel. 他们收拾好东西，办理了退房手续。

I was disappointed to miss Bryan, who had just checked out...我非常失望没有见着布赖恩，他刚退房走了。

→ Reservation[?rez?'ve ??n] n. 预定，预约He went to the desk to make a reservation... 他到服务台进行了预订。

Do you have a reservation? 你有预定吗？→ manage ['m? n?d?] vt. 管理，经营Mr. Smith manages a large department store. 史密斯先生经营一家大型百货公司。

→ manage to do sth 经过努力克服困难，设法做成某事Given a chance, I will manage to do the work well. 如果给我机会，我会设法做好这项工作。

Unit Three 第二课时(在餐馆) Listening &Speaking BStep Two:L isteningActivity1 ：Look at the picture. What did the customer order? Tick ( √) from the list. Activity 2：Extensive listening Listen to the conversationa nd circle the correct answers..Activity 3：Intensive Listening Listen again and complete the order sheet for the waitress.Step Three : Arrangement Arrange the sentenceb elowto make a conversation between customer and a waiter in a coffee shop. Waiter: Are you ready to order sir?Customer: Yes, please.' dI like a cup of coffee. Waiter: Cream and sugar? Customer: Just blac'sk fine. Waiter: Anything else, sir? Customer: And a piece of toas Waiter: Certainly, sir. Coming right up.Customer: Thank you. StepFour : Role-playRead the menu. Then work wit your partner to turns to order and take the order.观察图片，判断客人点的实物名称，做出正确选择。

凤凰职教第三册U7

师生双边活动及教法运用 Explanation
备注
新
20’
Practice
课
Writing
归纳总结
10’
5. Read the passage and ask questions.
Oral
布置作业
5’
Sum up: 1. Situational expressions; 2. Words and structures.
师生双边活动及教法运用
教学环节复习
时间安排
10’
主要内容 Review: 1. Read and identify new words; 2. Read the passage; 3. have a dictation. Writing: The Security Department of Jinling Hotel is going to hold a fire drill on Wednesday (December 12) from 10 a.m. To 12 noon in the Main Building. Please write a notice to inform the staff and the guests of the event. Real Life Skills 1. Look at the pictures of hazards in hotel housekeeping. Match them with the words on the right on book. 2. What accidents may be caused by the hazards above? Complete the

中职《英语基础教程》第三册-Unit1-教师用书

Unit 1录音文稿Transcript:Dialogue AMike: Hurrah! Christmas Day is coming. I love the atmosphere of Christmas. So cheery and joyful everywhere.Vivian: I just can’t wait for my turkey.Mike: Hey, foodie! We are planning to have a special Christmas dinner. Would you like to join us?Vivian: Sure. I’d love to. What do I need to do for our dinner?Mike: Not much. You can show us your own signature dish. Do you want to have a try?Vivian: Cer tainly. I prefer Sichuan cuisine. I’d like to make Kung Pao Chicken. Mike: Terrific! That’s my favorite dish. I’m looking forward to your Kung Pao Chicken. See you then.Vivian: See you.Dialogue BLi Hua: Hurrah! Spring Festival is coming. I love the atmosphere of the festival. So cheery and joyful everywhere.Mike: I just can’t wait for my dumplings.Li Hua: Hey, foodie! We are planning to have a special reunion dinner. Would you like to join us?Mike: Sure. I’d love to. What do I need to do for our dinner?Li Hua: You can show us your own signature dish. Do you want to have a try? Mike: Well, I hate cooking. I can only prepare some salad.Li Hua: That’ll do. By the way, I prefer vegetable salad. Can you make it?Mike: No problem. That’s my favorite, too.Li Hua: Great! I’m looking forward to your salad. See you then.Mike: See you.参考答案Lead-inActivity 1A-- e B--b C--a D--d E--f F--cListening and SpeakingActivity 2A DActivity 31. D 2 .A 3. BActivity 41. wait for2. Looking forward toActivity 5(略)Activity 6(略)Reading and WritingActivity 7(略)Activity 8(略)Activity 91. C 2 C 3 A 4 DActivity 101. Instead of, became a part-time waitress2. preferred to have coffee, while3. doubtfully, hadn’t ordered, except for4. I felt blue for, thought ofSample:It was Caron’s second Christmas holiday in California University. She became a part-time waitress at a local coffee shop instead of flying back home or travelling around. On Christmas Eve, Mark, one of her regular customers, came in looking sad and defeated. Before he left, she handed him a bag of his favorite type of cheese cake along with his black coffee for free. On Christmas Day, Mark drove up to the window and left Caron a pink rose and a note. He thanked Caron for being so sweet and thoughtful.Language in UseActivity 121. a2. a3. b4. aActivity 131. d2. e3. b4. a5. cActivity 14Sample:Dear Mrs.Yang,We are planning to have a Halloween Party for our kids and their parents and wondering if you and your husband can come. At the party, we will introduce Halloween to you firstly. Then, we will play some games about Halloween. In the activities, you can make pumpkin lanterns with your kids.To help us plan the materials, could you let us know if you can come before October 28? Thanks.Yours Sincerely,VickyActivity 151. e2. c3. a4. f5. b6. dActivity 161. d2. a3. b4. cActivity 171. instead of2. Except for3. come across4. think of5. hard to6. got sick ofSupplementary ReadingRead and decide.1 F2 F3 T4 FRead and answer.1.The most exciting part is the tomato fight.2.The Thai people celebrate this festival with water.3.It is on the fifth day of the fifth month according to the Chinese calendar.本单元语法总结非谓语动词作宾语本单元里我们遇到如下句子：Would you like to join us?What do I need to do for our dinner?Do you want to have a try?I hate cooking.Some people preferred to have coffee with skimmed milk.读这些句子时，我们会发现，在like, need, want, hate, prefer后面都有一个动词，但与like, need, want, hate, prefer不同，它们没有时态和人称的变化，而是以to join, to do, to have, cooking的形式出现。

凤凰职教第三册Unit3电子教(学)案

2.Students will be able to use up-selling techniques.
重点难点
及解决方法
Key points：to get the main idea of the reading passage.
全面理解阅读材料，了解一名服务人员的重要性并能读懂信号满足顾客需求。
As a hotel cleark, know how to ask questions at check-in.
Notes:
→Clerk[klɑ:k] n.旅馆服务台接待员；职员
→Coupon[ˈku:pɒn]n. （购物的）赠券，优惠券
→Check in登记入住
I'll ring the hotel. I'll tell them we'llcheck intomorrow...
教学过程
教学程序与容
教师活动-导
学生活动-演
设计意图
Unit Three
第一课时
(前台接待)
Warming-up ,Listening
&Speaking A
StepOne:Warm-up
Activity1: Some people are talking about the service they’ve received. Have they received good or bad service? Write G for good or B for bad in the blanks.
教学资料
及教学准备
Exercise book andstudents’ books
Test papers Someexamplesentences

凤凰职教第三册unit1教案word版本

Activity4:pairwork
Workinpairstoaskandanswerquestionsaboutthethingsyoulistedabove.
gb
Ask&Answer
Listentothetape
学生通过听前预读题目来辨别语音，获取相关线索，查找关键词。
学生积极思考，参与讨论
对话操练
学生通过查读，找出
youngpeoplestarting
相关原因。
work.Aretheygivinga
考查学生对文
goodimpression,andwhy?
章中着装和卫生指令信息的
ActivityThree：
Wecaughtthefishalive.我们活捉了那条鱼。
catchsightof看到，发现=see
强重要知识的理解与记忆。
UnitOne
第二课时工
ListeningandSpeakinStepOnwarm-upHaveaself-introduction.
StepTwo:listening
Activity1:Extensive
1.Trytofollowbasicclothingandhygienerulesintheworkplace.
2.Makea
preparationchecklistforfirstdayatwork.
重点难点及解决方法
Keypoints：togetthemainideaofthereadingpassage.全面理解阅读材料，了解工作场所的穿着打扮、个人卫生等要求。
教学资料及教学准备
Exercisebookandstudentsbooks
TestpapersSomeexamplesentences

凤凰职教第三册英语review

northwest西北方
13.point指向，指点
14.relation关系，联系
15.subway地铁
16.in relation to相对于
17.make a left左转
18.next to在……旁边
19.turn left左边
Step 3 Work in pairs. Answer the questions below using the map, then ask two more questions of your own. Then finish Exercise D,E,F.
Step 4 Read the directions below and follow them on the map with your finger.
Start at the subway station onFifth Avenue. Take a right out of the station. Turn left onMain Street. Go straight for three blocks. Take a left onSecond Avenue. It’s at the corner of Oak andSecond Avenue. What’s the name of the building
6.gym健身房，体育馆
7.iron熨烫衣服等
8.order次序，顺序
9.pause暂停，中止
10.phrasing措辞，表达法
11.adverbial clause状语从句
12.dry cleaning干洗
13.go off响起
14.leave for动身去某地
Step2Number in the correct order.

中职《英语基础教程》第三册-Review1-教师用书

Review 1录音文稿Transcript A:A: Hello! Is that Bank of China?B: Yes. This is the Client Service Center of Bank of China. Can I help you?A: I’m Jim Green from England. I’ve lost my Great Wall International Card.B: Don’t worry. Do you remember your card number?A: Sorry, I don’t.B: Where do you live now?A: Chengdu.B: Do you have your passport with you?A: Yes. My passport number is CN352467.B: All right. Your account will be frozen temporarily. You should go to the card issuing institution in Chengdu for formal loss reporting tomorrow and then renew your account.A: Thank you very much.B: You’re welcome.Transcript B:Jim: Hello. Is this Happiness Travel Agency?Manager: Yes. This is the manager. Can I help you?Jim: I would like to make a few complaints.Manager: What’s your problem?Jim: The guide is not professional. We don’t know where we are going and when we are going to get there.Manager: How about the accommodation on the tour?Jim: The air-conditioner in our room didn’t work. It’s so hot in Chengdu in July that we can’t sleep all night.Manager: I will complain to the hotel manager about it. What about the hotel restaurant?Jim: The food in the restaurant was terrible, and a few people in our group got sick.Manager: I am so sorry that you had such a bad experience. We would like to offer you a free city tour and lunch to make it up.Transcript C:A: Helen, Christmas comes next week. How about holding a party?B: Good idea, Tom! Who shall we invite to the party?A: I want to invite Bob and Peter. They are my best friends.B: Great. I also want to invite Ann. Where will the party be held?A: I suggest the highest tower in Chengdu.B: Oh, don’t forget to prepare music and hire a DJ. You know, it’s so cool!A: And the lighting should be soft to make an atmosphere. How about the food?B: Chinese food is great and there must be lots of drink.A: What game is good for entertainment?B: How about Truth or Dare?A: Great!Transcript D:A: Hello, Wang Lin, I’m going to have social practice in ABC Company this summer holiday.B: Glad to hear that, Li Fang.A: I’ll work as a receptionist at the front desk. Can you give me some suggestions? B: No problem! First, wear clean company-issued clothes and a name tag. Then greet and serve each customer with a smile and make eye contact.A: I’m good at communicati ng with others.B: Never try to argue with customers, listen to them carefully and answer each question patiently. Deal with complaints efficiently.A: It sounds difficult!B: It’s not easy, especially for a freshman.A: Anything else?B: Don’t make any personal phone call while working and say “thank you for coming” when c ustomers leave.A: Got it. Thanks!B: You’re welcome.Transcript E:A: Welcome to Good Job Training Center. What can I do for you?B: I’ve worked as a bellman in a hotel for two years and I’d like to have a change. A: What job are you aiming at?B: A secretary. What professional courses do you offer?A: I think what you need to learn is English and computer.B: Do you offer weekend courses?A: We have all kinds of courses.B: My English is poor and I know nothing about computer skills.A: D on’t worry, sir. You will have a level test. After that the teachers will make teaching plans for you.B: Will I get certificates after learning?A: Of course, sir .You’ll get certificates for those two skills.B: Ok, I’ll have a try.A: Please fill in this form.参考答案Listening and Speaking1.Listen and answer.1)He has lost his Great Wall International Card.2)He lives in Chengdu.2.Listen and tick.B3.Listen and complete.1)I’ve lost2)your passport3)will be frozen4)renew your account4.Talk and practice.（略）5.Listen and choose.D6.Listen and decide.1) F 2) F 3) T7.Listen and complete.1) not professional 2) didn’t work; hot; sleep 3) make; up8.Talk and practice.（略）9.Listen and choose.a10.Listen and choose.1) c 2) b 3) d11.Listen and complete1) should be soft2) is great3) is good for12.Talk and practice.（略）13.Listen and answer.1) She is going to have social practice in ABC Company.2) She will work as a receptionist at the front desk.14.Listen and match.（略）15.Listen and decide.1) T 2) F 3）T 4) F16.Talk and practice.（略）17.Listen and choose.C18.Listen and decide.1)T 2) T 3）F19.Listen and complete.1) do you offer2) need to learn3) get certificates20.Talk and practice.（略）Reading and Writing21.Think and discuss.（略）22.Read and think.（略）23.Read and answer.1)No, there are also complaints in big restaurants.2)Listen to the customer’s concern, be sympathetic and do whatever you can to solve the problem immediately. Do not blame others or make excuses, but just be responsive to the customer.3)You can offer to bring your manager. Customers may feel better talking to someone “in charge” when they have a complaint.24.Think and write.1)listen carefully2)apologize to; argue with3)solve; replacing4)Learn from; prevent; fromLanguage in Use25.Think and fill.1)because 2) Since / As 3) Since / As 4) for 5) so; that26.Read and fill.1)arguing2)coming3)to stay; drawing4)written; reading27.Read and write.1) Take notes so that he knows you’re taking him seriously and he is being heard.2) It is commonly believed that the National College Entrance Exams of great importance.3) What you need to learn is English and computer skills.4) The guest told the manager that he / she has lost his / her Great Wall International Card.5) The clerk told the customer that his / her account would be frozen temporarily.28.Think and complete.（略）29.Read and match.1) b 2)c 3)d 4)e 5)aSupplementary Reading30.Read and decide.1) F 2) F 3）T 4) F31.Read and answer.1) No, they don’t.2) Six times.3) On the test day, the stock markets open late and buses and subways are increased to avoid traffic jams that may prevent students from getting to testing sites on time. Students who are late for the tests are escorted by police officers.参考译文对话A:A: 你好，是中国银行吗？B: 是的，这里是中国银行客户服务中心，请问有什么可以帮您吗？A: 我是来自英国的Jim Green，我的长城国际卡丢失了。

凤凰职教第三册unit5优质课教案

Are they showing a successful team, and why? Teacher will ask some questions about the two pictures.Encourage the ss to talk about the two pictures.
2.Read the English saying below. Think of Chinese ones with the same or similar meaning.
Teach some new words in the listening material.
look at the picture & listen to the tape
listen & underline
teacher should teach the students the new words.Teacher can ask students to look at the pictures and bring out the new words. Help the students to understand the new words and master the pronunciation of these words.
Help the students understand the sentences.
Read and explain some difficult sentences and language points.
Do exercise：
Complete the conversation with correct expressions from the box

中职《英语基础教程》第三册-Unit2-教师用书

Unit 2录音文稿Transcript:Dialogue ABank clerk: G ood morning. May I help you?Elisa: Yes, I’d like to open e-banking service.Bank clerk: Do you have a savings account with this bank?Elisa: Yes, I do.Bank clerk: T hat’ll be easy then.Elisa: Could you show me how to do it?Bank clerk: I’m glad to. Please fill in this application form.Elisa: Ok. My name, address, phone number and ID number. That’s it.Bank clerk: S how me your bank card, as well as your ID card, please.Elisa: Here you are.Bank clerk: G ood, just a moment please.(After a while)Bank clerk: S orry for keeping you waiting. Please set up your passwords and confirm it.Elisa: All right.Bank clerk: H ere are your bank card and ID card. Now you can enjoy our bank service anytime, anywhere.Elisa: Thanks a lot.Bank clerk: Y ou are welcome.Dialogue BBank clerk: G ood morning. May I help you?Elisa: Yes, I’d like to deposit $7,000.Bank clerk: D o you have an account with this bank?Elisa: I am afraid not. Could you show me how to apply for it?Bank clerk: I’m glad to. Please fill in this application form.Elisa: Ok. My name, address, phone number and passport number. Here you are. Bank clerk: N ow show me your passport, please. And you also need to deposit at least10 yuan for this account.Elisa: All right. Here is the money.Bank clerk: J ust a moment please.(After a while)Bank clerk: S orry for keeping you waiting. Please set up your passwords and confirm it.Elisa: That’s it.Bank clerk: H ere is your bank card. You can deposit and draw money at any bank or ATM with Union Pay sign.Elisa: Thank you.Bank clerk: Y ou are welcome.参考答案Lead-inActivity 11. E2. B3. A 4 C 5. F 6. DListening and SpeakingActivity 2dActivity 31. a2.d3.bActivity 41.open e-banking2.fill; application3.keeping; waiting; passwordsActivity 5 (略)Activity 6 (略)Reading and WritingActivity 7 (略)Activity 8dActivity 91. a2. a3. c4. dActivity 101. convenient; risky2. online banking; remind; select3. unknown; install; anti-virus software4. suggest; network; e-bankingActivity 111. Do not take regular numbers as your passwords and keep the passwords as a secret.2. Keep your computer or smartphone in safe condition.3. Do not use public computer or unknown network. Remember to exit after using the e-banking.Language in UseActivity 121. a2. b3. a4. a5. cActivity 131. e2. d3. c4. b5. aActivity 14You have to fill your personal information such as name, address, phone number and ID number in the application form and show your ID card. Next, you need to deposit at least 10 yuan in your bank account. After that, you need to set up your passwords and confirm it. Then, you can use your e-banking service.Activity 151. c2.a3. d4. bActivity 16fill in an application formdeposit money at a bankchoose your passwordsinstall the softwarecall 24-hour customer serviceActivity 17savings account, fill in, safety, passwords, smartphones, deposit, draw moneySupplementary ReadingRead and decide.1. F2. T3. F4. FRead and choose.1. a2. d3. b本单元语法总结非谓语动词：1. 概念：在句子中充当除谓语以外的各种句子成分的动词形式，叫做非谓语动词。

凤凰职教第三册unit4

课题序Unit 4 (1)授课班级号授课形Reading授课日期式授课章Unit 4 If you receive a complaint 节名称使用教教材板书投影仪录音具教学目. 1. Help students improve the skill of proofreading.的Students get the proper strategies of writing a complaint & adjustment letter教学重be able to command the sentence patterns.点2. Help students improve the skill of proofreading教学难Help students to get the proper strategies of writing a complaint & adjustment letter.点教学方小组谈论法教授法知识中心拓展法更新、补充、删根本一致节内容教学后记授课大纲或板书设计Task1 Complain the awful holidayStep2 Learning the dialogue，Master the details of the complaint.have trouble doing sth 有困难做某事get through to接通,使理解put through接通,完成课堂授课安排授课环节教法授课主要内容与过程及时间分配运用第一步：组织授课〔3’〕第二步：复习导入〔10’〕Task1 Complain the awful holidayGive students picture ,and tell them the true traveling experiences that I had last national them Choose the rightpicture according to the expressions，Then we talk aboutwhen we meet these situation we’ ll look for custom service.Step2 Learning the dialogue，Master the details of thecomplaint.Task1 : ListeningListen to the conversation and circle what it is mainly about.a. Problems with a machine.b. How to use a newly bought machine.c. Pricing of a machine.Step2 Learning the dialogue ，aster the details of the complaint. Important phrases:提问板书学生谈论have trouble doing sth 有困难做某事get through to接通,使理解put through接通,完成have problems with有问题cut out停止as if好似，忧如under warranty在保修期Task3 Understanding and acting.Read the dialogue again, talk the difficult points and课堂授课安排授课授课主要内容与程及分配第三步：language points with your partner. (group work)Task4 Finish the exercise讲解新课Task5 Make the ConclusionFind the right answers and match them〔60’〕, I’ m sorry about that..’ ve got a bit of a problem here, you see ⋯3I’m afraid the manager isn ’t in at the moment., could you calllater4Well, I’ m afraid there is nothing we can do about it actually.5I can’ t tell you how sorry I am.6I wish it never happened.7I’m afraid I have to make a serious complaint.8I suggest you leave it with us and we ’ ll see what we can do.9I’ m so sorry, I didn ’ t realize.10Look, I’ m sorry to trouble you, but ⋯11I’ m afraid we can ’ t help you at the moment ⋯板书学生谈论拓展谈论讲解教法运用提问谈论演示第四步：12Well, I’ m afraid there isn ’ t much we can do about it.举例13Excuse me, there seems to be something wrong with ⋯14 Oh, I’ m sorry about that总结〔15’〕 Step 3Further discussion If you receive thecomplaints The awful holiday:When I reach the scenic spot(景区〕 , I found I can’t getthe ticket immediately.Apology:______________________________Action:________________________________ (wait inline ;add some assistants)第五步：REVIEWNEW WORDS作业〔2〕。

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凤凰职教第三册英语教师用书
首先，这本教师用书的主要目的是帮助英语教师更好地教授凤
凰职教第三册英语课程。

它提供了教师所需的教学指导、教学资源
和教学建议，以便教师能够有效地组织课堂教学并提供学生所需的
支持。

其次，这本教师用书通常包括以下内容，课程概述、教学目标、教学计划、教学方法、教学资源、教学评估和教学建议等。

课程概
述部分通常介绍了该册教材的整体结构和内容安排。

教学目标部分
明确了每个单元和课时的教学目标，帮助教师了解学生应该达到的
预期结果。

教学计划部分提供了每个单元和课时的具体教学安排，
包括教学活动、时间分配和教学资源的使用等。

教学方法部分介绍
了教师可以采用的不同教学方法和策略，以促进学生的学习效果。

教学资源部分提供了教师可以使用的课件、教学素材和其他教学资源，以支持他们的教学工作。

教学评估部分介绍了教师可以使用的
评估方法和工具，以便评估学生的学习成果和教学效果。

教学建议
部分提供了一些建议和经验分享，帮助教师解决教学中可能遇到的
问题和挑战。

此外，这本教师用书还可能包含一些额外的辅助资源，如录音
资料、练习册答案、教学视频等，以帮助教师更好地进行课堂教学和学生辅导。

最后，这本教师用书的编写通常由一支经验丰富的教师团队或教育专家团队完成，他们根据教材的特点和学生的需求，结合自己的教学经验和专业知识，为教师提供全面的教学支持和指导。

总结起来，《凤凰职教第三册英语教师用书》是一本教师辅助教材，旨在帮助英语教师有效地教授凤凰职教第三册英语课程。

它提供了教学指导、教学资源、教学建议等内容，以支持教师的教学工作。

这本教师用书的编写由经验丰富的教师团队或教育专家团队完成，他们根据教材特点和学生需求，为教师提供全面的教学支持和指导。

希望这个回答对你有所帮助。