酒店礼宾部常用英语(最全版)

酒店礼宾部常用英语汇编重要词汇:

礼宾部 Concierge

行李生 Bell man

门童 Doorman

行李 Luggage

行李架 Luggage rack

行李存放处

Luggage Depository

行李车 Baggage trolley 司机 Driver

电梯 Elevator

洗手间 Toilet 机场 Airport

火车站 Railway station 商场 Shopping center

超市 Super market

小费 Tip

雨伞 Umbrella

接机服务 Pick-up service 行李寄存 Check baggage 叫早服务 Morning call

自助早餐 Buffet breakfast 往前直走 Straight on

常用词汇:

五星级酒店

Five-star hotel

前厅部

Front office department 总台 Front desk

总机 Operator

商务中心 Business center 游泳池 Swimming pool

西餐厅 Western restaurant 中餐厅 Chinese restaurant 大堂吧 Lobby lounge

桑拿 Sauna

会议室 Meeting room

停车场 Parking lot

总经理 General manager

经理 Manager

大堂副理

Assistant manager [AM]

宾客关系主任Guest relation officer [GRO] 主管 Director

领班 Supervisor

楼层服务员Room waiter

总台接待 Receptionist 维修人员 Repairman

货币兑换change money

明信片postcard

洗衣袋Laundry bag

小心轻放Handle with Care 请勿倒立Keep Top Side Up

常用句子

1.Are these your baggage? 这些是您的行李吗?

2.Is this everything, sir? 这是全部东西吗，先生?

3.May I take them for you? 我来帮您拿好吗?

4.Let me help you with your luggage.让我来帮您吧。

5.I hope I'm not disturbing you.我希望没有打扰您。

6.Just a moment, madam. I'll bring them to you right away. 等一会儿，夫人。我马上送来。

7.The bellboy will show you to your room, sir. 先生，行李生会送您到房间的。

8.Here is your room key. 给您房间钥匙。

9.You may leave your luggage in the Concierge. 您可以把行李放在礼宾部。

10.Would you like to check your luggage here? 您要寄存行李吗?

11.Don’t worry, your luggage will be sent up at once. 别担心，您的行李很快就会送上去的。

12.When you check out, please call NO.6849 and we’ll help you with your luggage immediately. 如果您要

退房，请致电6849，我们将马上帮您运送行李。

13.May I know your room number? / What's your room number, please? 您能告诉我您的房间号吗?

14.May I have a look at your room card? 我可以看一下您的房卡吗?

15.Do you mind if I put your luggage at here? 我把您的行李放在这里好吗?

16.Please sign your name here. 请您在这里签名。

17.Would you like me to call a taxi for you? 你需要我为你叫一辆出租车吗?

18.Would you want a taxi? 需要出租车吗?

19.About 20 minutes by texi from here to Airport. 从这里到机场大概需要20分钟。

20.I'm sorry to have kept you waiting ./Sorry to have kept you waiting. 对不起让你久等了。

21.Would you tell me your phone number? 您能告诉我您的电话号码吗?

22.After you, please./ You first, please. 你先请。

23.This way, please. 这边请。

24.Is there anything else I can do for you? 您还有什么事要我做吗?

25.I see what your mean. 我了解你的意思。

26.I’ll send the luggage up by another lift. 我乘另一部电梯把行李送上去。

Here we are, sir, room 1101先生，1101房到了。