酒店常用英语缩写
酒店各部门英文缩写
酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLER财务总监行政总厨Administrative total kitchen收益管理经理Revenue ManagerRECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairman(Director)董事总经理Managing Director经济师Economist首席会计师Chief Accountant总经理General Manager副总经理Deputy General Manager(Vice)驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to General Manager行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部Staffing Relationship Department人力资源开发总监Director of Human Resources 人事培训经理P&T Manager人事部经理Personnel Manager培训部经理TrainingManager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员Payroll Clerk培训主任Training Officer行政部主任Executive Officer秘书Secretary员工事务长Staff Purser车队队长Driver Captain Chief Driver员工宿舍管理员Dormitory Keeper员工餐厅勤杂工Staff Restaurant Cleaner司机Driver更衣室管理员：Staff Lockers Rooms Keeper翻译兼英语教师：English Translator & Teacher计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部PurchasingDepartment审计部Auditor Department财务总监Financial Controller (Director of Finance) 财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员Night Auditor信用管理员Credit Clerk应收款管理员A/R Clerk往来款结算员Accounting Clerk收入费用结算员Accounting Clerk成本核算员Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk 文员Secretary食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material 食品保管员Storeroom Keep - F&B物资保管员Storeroom Keep - Material 餐厅收款员F&B Cashier总台收款员F/O Cashier。
酒店常用英语缩写大全
酒店常用英语缩写大全1. 介绍在酒店行业中，英语缩写是非常常见的，它们被广泛用于酒店的各个方面，包括房间预订、服务设施、行政管理等。
本文将介绍一些常用的酒店英语缩写，并解释它们的含义和用途。
了解这些缩写将有助于提高我们在酒店工作中的效率和沟通能力。
2. ADR - Average Daily Rate（平均每日房价）ADR是指酒店每个房间每晚的平均价格。
这个指标对于预测和评估酒店的经营状况非常重要。
3. RevPAR - Revenue Per Available Room（每可用房间收入）RevPAR是指每个可供出租的房间所产生的收入。
它是衡量酒店经营效益和市场竞争力的重要指标。
4. OTA - Online Travel Agency（在线旅行社）OTA是一种通过互联网提供旅游服务和预订机票、酒店等服务的机构。
知名OTA包括Booking、Expedia等。
5. PMS - Property Management System（物业管理系统）PMS是一种集中管理和控制酒店日常运营的软件系统。
它涵盖了房间预订、客户信息、账务管理等方面。
6. CRS - Central Reservation System（预订系统）CRS是一种集中管理和处理酒店房间预订的系统。
它可以与OTA 和其他渠道连接，方便客户进行预订。
7. POS - Point of Sale（销售点）POS是指酒店内进行销售交易的地点，例如前台、餐厅等。
POS 系统可以帮助管理销售和库存。
8. F&B - Food and Beverage（餐饮）F&B是指酒店提供的食品和饮料服务。
这包括各种餐厅、咖啡厅、宴会厅等。
9. VIP - Very Important Person（非常重要人物）VIP是指在社会地位或贡献方面具有重要地位的人。
在酒店业中，VIP客户通常享有特殊待遇和服务。
10. OTA - Over the Air（空中传输）OTA也可以表示空中传输，特别是在无线通信领域。
酒店常用英语缩写大全
酒店常用英语缩写大全以下是一些酒店常用的英语缩写：1. B&B: Bed and Breakfast (早餐和住宿)2. CC: Credit Card (信用卡)3. CP: Continental Plan (欧洲计划，指包含早餐)4. EP: European Plan (欧洲计划，指不包含早餐)5. F&B: Food and Beverage (餐饮)6. HK: Housekeeping (客房服务)7. HSIA: High-Speed Internet Access (高速互联网接入)8. LRA: Last Room Availability (末位可用房)9. MICE: Meetings, Incentives, Conferences, Exhibitions (会议、奖励、会议、展览)10. OOO: Out of Order (故障)11. OTA: Online Travel Agency (在线旅行社)12. PMS: Property Management System (物业管理系统)13. POA: Price on Application (价格面议)14. RAC: Rack Rate (门市价)15. RO: Room Only (仅住宿，指不包括早餐)16. RS: Room Service (客房服务)17. SMK: Smoking (吸烟)18. SGK: Non-Smoking (禁烟)19. VD: View Deluxe (豪华景观房)20. WB: Welcome Beverage (迎宾饮料)这些是一些常见的酒店英语缩写，但是请注意，不同的酒店可能使用不同的缩写。
酒店各部门英文缩写
酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OFSALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLER财务总监行政总厨 A.T.K Administrative total kitchen收益管理经理Revenue Manager RECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice) 驻店经理Resident Manager总经理行政助理Executive Assistant Manager (EAM)总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager 总经理秘书Secretary to General Manager 行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部Staffing Relationship Department人力资源开发总监Director of Human Resources人事培训经理 P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员 Payroll Clerk培训主任Training Officer行政部主任Executive Officer秘书Secretary员工事务长 Staff Purser车队队长 Driver Captain Chief Driver员工宿舍管理员Dormitory Keeper员工餐厅勤杂工Staff Restaurant Cleaner 司机 Driver更衣室管理员：Staff Lockers Rooms Keeper 翻译兼英语教师：English Translator & Teacher计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department审计部Auditor Department财务总监Financial Controller (Director of Finance)财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员Night Auditor信用管理员Credit Clerk应收款管理员A/R Clerk往来款结算员Accounting Clerk收入费用结算员Accounting Clerk成本核算员Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary 食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material 食品保管员Storeroom Keep - F&B物资保管员Storeroom Keep - Material 餐厅收款员F&B Cashier总台收款员F/O Cashier市场营销部Sales & Marketing Division 销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager 销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表 Senior Sales Executive 销售代表Sales Executive公关代表 P.R. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor 高级客户经理Senior Account Manager 资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department客房部（管家部）Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center Senior Reservation Clerk销售中心主任Sales Center Supervisor 礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager 大堂副理Assistant Manager宾客关系经理Guest Relation Manager礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管：PA Supervisor洗衣房主管：Laundry Supervisor布草主管：Uniforms Supervisor服务中心领班：Service Center Captain公卫领班：PA Captain水洗领班：Laundry Captain干洗领班：Dry Clean Captain布草领班：Uniforms Captain仓管员：Store man清洁工：P.A. Man客房服务员：Room Attendant缝纫工：Seamstress熨烫工：Presser洗涤工：Washer餐饮部Food & Beverage Division中餐部Chinese Restaurant Department西餐部Western Restaurant Department厨房部Kitchen Department管事部Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker点心工：Pastry Cook烧味厨师：Grill Chef厨工：Cook Assistant管事部：Steward Department总管事：Chef Steward主管：Steward Supervisor碗工：Dishwasher管事清洁工：Cleaner宴会销售部经理：Banquet Sales Manager 宴会销售主任：Banquet Sales Officer中餐部经理：Chinese Restaurant Manager 西餐部经理：Western Restaurant Manager 营业部经理：Sales Manager酒水部经理：Beverage Manager调酒师：Bartender酒吧服务员：Barman咖啡厅主管：Coffee Shop Supervisor高级主管；Senior Supervisor领班：Captain高级服务员：Senior Waiter & Waitress服务员：Waiter & Waitress咨客：Hostess传菜员：Pantry man实习生：Trainee保健部技术经理Health Technical Manager 保健部主管Health supervisor康乐部Recreation and Entertainment Department舞台总监：Stage Performance Director艺术总监：Arts Director消防员：Fireman拓展部经理：Marketing Manager楼面经理：Service ManagerDJ部高级工程师：DJ Senior Engineer康乐主管：Recreation Center Supervisor DJ部主管：DJ Supervisor舞台主任：Stage Performance Supervisor 康乐领班(楼面部长)：CaptainDJ部长：DJ Captain舞厅服务员：Waiter/Waitress健身房服务员：Gymnasium Attendant桌球服务员：Billiard Attendant主持：Preside演员：Actor& Actress服务员：Waiter & WaitressDJ员：DJ咨客：Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain 强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant锅炉工Boiler配电工Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department商场部经理Shop Manager商场营业员Shop Assistant。
酒店常用英语单词及缩写
酒店部门英语酒店常用英语酒店常用英语人力资源开发部Human Resources Division（HR)management 经营、管理procedure fee 手续费人事部Personnel Department market price 市价fill in the form 填表培训部Training Department(T&D）cashier's desk 兑换处operator 电话员督导部Quality Inspection Department coin 硬币house phone 内部电话计财部Finance and Accounting Division（FIN）accounting desk 帐务处special line 专线财务部Accounting Department check-out time 退房时间dial a number 拨号码成本部Cost-control Department（COST）voucher 证件hold the line 别挂电话采购部Purchasing Department（PUR)price list 价目表can't put somebody through 接不通电脑部E.D.P.(IT Support)check, cheque 支票ordinary telegram 普通电话市场营销部sales & Marketing Division(SNM)sign (动)签字receiver 听筒销售部Sales Department interest 利息city phone 城市电话公关部Public Relation Department(PR)form 表格telephone number 电话号码预订部Reservation Department(RSV)reservation 预订replace the phone 挂上电话客务部Room Division reception desk 接待处Line, please. 请接外线前厅部Front Office Department(FO)tip 小费The line is busy (engaged) 占线管家部Housekeeping Department(HSKP)reservation desk 预订处send a telegram (cable) 发电报餐饮部Food & Beverage Department luggage office 行李房…long distance 长途电话康乐部Recreation and Entertainment Dept(REC)per thousand 千分之…telephone directory 电话簿工程部Engineering Department(ENG)spare (形)多余的call somebody up 打电话给某人保安部Security Department(SEC)postpone (动)延期can't hear somebody 听不见行政部EO Eyecutive office cancel (动)取消can't get through 打不通商场部Shopping Arcade traveler’s cheque 旅行支票inland telegram 国内电报财务部Accounting pay (动)付款ordinary mail 平信营销部Sales & Marketing Dept.fill (动)填写switchboard 交换台administration 管理、经营central exchange 电话总局note 纸币The connection is bad. 听不清registration desk 入宿登记处express telegram 加快电报酒店房态英语lobby 前厅special dispatch 专电VC（Vacant Clean ）空房luggage rack 行李架registered fee 挂号邮资VD（Vacant Dirty）走客房visit card 名片postcard 明信片OD（Occupied Dirty）未做住客identification card 身份证escalator 自动楼梯OC（occupied clean）已做住客rate of exchange 兑换率bookshelf 书架O.O.O (Out Of Order)待修房conversion rate 换算率ground floor (英)底，层，一楼(Estemated Check Out)预计退房charge (动)收费information desk 问讯处NS（No Smoking）无烟房bill 帐单reception office 接待室S/O (Slept Out)外睡房change money 换钱hotel register 旅客登记簿D/L (Double Lock)双锁房procedure 手续、程序registration form 登记表DND (Do Not Disturb)请勿打扰information desk 问询处newsstand 售报处MUR(Make Up Room)请即打扫luggage label 行李标签postal service 邮局服务处RS (Refuse Service)拒绝服务overbooking 超额订房…N/B (No Baggage)无行李per cent 百分之…L/B (Light Baggage)少行李reasonable (形)合理的VIP（Very Important People）重要客人cash (动)兑换LSG(Long Staying Guest)长住客keep (动)保留、保存C/O (Check Out) 结帐bank draft 汇票C/I (Check In)入住accept (动)接受酒店职位英语酒店职位英语董事总经理Managing Director资深销售中心预订员Sales Center Senior Reservation Clerk 经济师Economist销售中心主任Sales Center Supervisor总经理General Manager礼宾部经理Chief Concierge常务副总经理Deputy General Manager行李员Bellboy副总经理Deputy General Manager女礼宾员Door Girl驻店经理Resident Manager礼宾司Door Man总经理行政助理Executive Assistant Manager客房总监Director of Housekeeping总经理秘书Executive Secretary前厅部经理Front Office Manager总经理室Executive Office前厅部副经理Asst . Front Office Manager机要秘书Secretary大堂副理Assistant Manager接待文员Clerk礼宾主管Chief Concierger副总经理Vice General Manager客务主任Guest Relation Officer总经理助理Assistant to General Manager接待主管Chief Concierge行政秘书Executive Secretary接待员Receptionist行政助理Administrative Assistant车队主管Chief Driver人力资源开发总监Director of Human Resources出租车订车员Taxi Service Clerk人事部经理Personnel Manager行政管家Executive Housekeeper培训部经理Training Manager行政副管家Assistant Executive Housekeeper督导部经理Quality Inspector办公室文员Order Taker人事主任Personnel Officer客房高级主任Senior Supervisor培训主任Training Officer楼层主管Floor supervisor财务总监Financial Controller楼层领班Floor Captain财务部经理Chief Accountant客房服务员Room Attendant成本部经理Cost Controller洗衣房经理Laundry Manager采购部经理Purchasing Manager餐饮总监F&B Director采购部主管Purchasing Officer餐饮部经理F&B Manager电脑部经理EDP Manager西餐厅经理Western Restaurant Manager总出纳Chief Cashier中餐厅经理Chinese Restaurant Manager市场营销总监Director of Sales and Marketing咖啡厅经理Coffee Shop Manager销售部经理Director of Sales餐饮部秘书F&B Secretary公关经理P.R.Manager领班Captain宴会销售经理Banquet Sales Manager迎宾员Hostess销售经理Sales Manager服务员Waiter ,waitress宴会销售主任Banquet Sales Officer传菜Bus Boy, Bus Girl销售主任Sales Officer行政总厨Executive chef高级销售代表 Senior Sales Executive中厨师长Sous Chef(Chinese Kitchen)销售代表 Sales Executive西厨师长Sous Chef(Western Kitchen)公关代表 P.R. Representative西饼主管Chief Baker总行政办公室Executive Office工程总监Chief Engineer宾客关系主任Guest Relation Officer工程部经理Engineering Manager公关部经理Public Relation Manager值班工程师Duty Engineer公关部主任Public Relation Supervisor保安部经理Security Manager客户经理Account Manager保安部副经理Asst. Security Manager高级客户经理Senior Account Manager保安部主任Security Manager资深美工Senior Artist保安员Security Manager美工Artist商场部经理Shop Manager销售部联络主任Sales Coordinator商场营业员Shop Assistant。
酒店常用英语缩写
酒店常用英语缩写酒店专业英文及缩写ARI:平均房价指数Average Rate Index;CTP营业利润贡献:Contribution to Trading Profit;GOP总经营利润:Gross Operating Profit;RevPAR平均每间可卖房间的收入:Revenue Per Available Room ;RGI收入产生指数:Revenue Generation Index;GSTS宾客意见调查系统:Guest Satisfaction Tracking System;ESPS员工满意度调查:ESPS=Employee Satisfaction Pulse Survey ;TQM全面质量管理:TQM= Total Quality Management ;QES质量评估系统:QES= Quality Evaluation System ;PMS酒店经营管理系统: PMS= Property Management System ;SOP(标准经营程序): SOP= Standard Operating Procedures ;KNR重要公司协议价:KNR (Key Negotiated Rate);LNR"当地"公司协议价:LNR(Local Negotiated Rate);RFP合作协议申请:RFP= Request for Proposal ;FIT (散客):FIT=Fully Independent Traveler ;VIP (非常重要的人)：VIP= Very Important Person ;IBP(综合经营计划)：IBP= Integrated Business Plan；VCRO预订中心的预订系统：VCRO= Virtual Central Reservation Office Hotel Various departments 酒店各部门总经理办公室:GM人力资源部HR: Human Resource康乐部:ENT财务部 A/C FIN.: Finance前厅部 F/O: Front Office客房部HSKP: Housekeeping工程部ENG.: Engineering预订部RSVN: Reservaton行李部（礼宾部） Con.: Concierge销售部S&M DOS: Director of Sales市场部DOM: Director of Marketing餐饮部:F&B中餐厅Chinese Restaurant保安部:SEC收货部 Receiving DepartmentFOM: Front Office Manager前台经理Asst. Assistant助理RM: Resident Manager驻店经理GM：General Manager总经理c/c: credit card 信用卡VA： Visa Card 维萨卡MC： Master Card 万事达卡AE： American Express 美运通卡DC： diners Club 大来卡NA： Night Audit 夜审SUP。
酒店各部门英文缩写
酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLER财务总监行政总厨 A.T.K Administrative total kitchen收益管理经理 Revenue ManagerRECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice)驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to General Manager行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部 Staffing Relationship Department人力资源开发总监Director of Human Resources人事培训经理P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员Payroll Clerk培训主任Training Officer行政部主任 Executive Officer秘书Secretary员工事务长Staff Purser车队队长Driver Captain Chief Driver员工宿舍管理员 Dormitory Keeper员工餐厅勤杂工 Staff Restaurant Cleaner司机Driver更衣室管理员：Staff Lockers Rooms Keeper翻译兼英语教师：English Translator & Teacher计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department审计部 Auditor Department财务总监Financial Controller (Director of Finance) 财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班 Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员 Night Auditor信用管理员Credit Clerk应收款管理员 A/R Clerk往来款结算员Accounting Clerk收入费用结算员 Accounting Clerk成本核算员 Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material食品保管员Storeroom Keep - F&B物资保管员 Storeroom Keep - Material餐厅收款员 F&B Cashier总台收款员 F/O Cashier市场营销部Sales & Marketing Division销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing 销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表Senior Sales Executive销售代表Sales Executive公关代表P.R. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department客房部（管家部）Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager宾客关系经理 Guest Relation Manager礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管：PA Supervisor洗衣房主管：Laundry Supervisor布草主管：Uniforms Supervisor服务中心领班：Service Center Captain公卫领班：PA Captain水洗领班：Laundry Captain干洗领班：Dry Clean Captain布草领班：Uniforms Captain仓管员：Store man清洁工：P.A. Man客房服务员：Room Attendant缝纫工：Seamstress熨烫工：Presser洗涤工：Washer餐饮部Food & Beverage Division中餐部 Chinese Restaurant Department西餐部 Western Restaurant Department厨房部 Kitchen Department管事部 Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker点心工：Pastry Cook烧味厨师：Grill Chef厨工：Cook Assistant管事部：Steward Department总管事：Chef Steward主管：Steward Supervisor碗工：Dishwasher管事清洁工：Cleaner宴会销售部经理：Banquet Sales Manager 宴会销售主任：Banquet Sales Officer中餐部经理：Chinese Restaurant Manager 西餐部经理：Western Restaurant Manager 营业部经理：Sales Manager酒水部经理：Beverage Manager调酒师：Bartender酒吧服务员：Barman咖啡厅主管：Coffee Shop Supervisor高级主管；Senior Supervisor领班：Captain高级服务员：Senior Waiter & Waitress服务员：Waiter & Waitress咨客：Hostess传菜员：Pantry man实习生：Trainee保健部技术经理Health Technical Manager保健部主管Health supervisor康乐部Recreation and Entertainment Department 舞台总监：Stage Performance Director艺术总监：Arts Director消防员：Fireman拓展部经理：Marketing Manager楼面经理：Service ManagerDJ部高级工程师：DJ Senior Engineer康乐主管：Recreation Center SupervisorDJ部主管：DJ Supervisor舞台主任：Stage Performance Supervisor康乐领班(楼面部长)：CaptainDJ部长：DJ Captain舞厅服务员：Waiter/Waitress健身房服务员：Gymnasium Attendant桌球服务员：Billiard Attendant主持：Preside演员：Actor& Actress服务员：Waiter & WaitressDJ员：DJ咨客：Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant 锅炉工 Boiler配电工 Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager 保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department 商场部经理Shop Manager商场营业员Shop Assistant。
酒店常用英语缩写
酒店常用英语缩写Company Document number：WUUT-WUUY-WBBGB-BWYTT-1982GT酒店常用英语缩写酒店专业英文及缩写ARI:平均房价指数AverageRateIndex;CTP营业利润贡献:ContributiontoTradingProfit;GOP总经营利润:GrossOperatingProfit;RevPAR平均每间可卖房间的收入:RevenuePerAvailableRoom; RGI收入产生指数:RevenueGenerationIndex;GSTS宾客意见调查系统:GuestSatisfactionTrackingSystem;ESPS员工满意度调查:ESPS=EmployeeSatisfactionPulseSurvey; TQM全面质量管理:TQM=TotalQualityManagement;QES质量评估系统:QES=QualityEvaluationSystem;PMS酒店经营管理系统:PMS=PropertyManagementSystem;SOP(标准经营程序):SOP=StandardOperatingProcedures;KNR重要公司协议价:KNR(KeyNegotiatedRate);LNR"当地"公司协议价:LNR(LocalNegotiatedRate);RFP合作协议申请:RFP=RequestforProposal;FIT(散客):FIT=FullyIndependentTraveler;VIP(非常重要的人)：VIP=VeryImportantPerson;IBP(综合经营计划)：IBP=IntegratedBusinessPlan；VCRO预订中心的预订系统：VCRO=VirtualCentralReservationOffice HotelVariousdepartments酒店各部门总经理办公室:GM人力资源部HR:HumanResource 康乐部:ENT财务部A/CFIN.:Finance前厅部F/O:FrontOffice客房部HSKP:Housekeeping工程部ENG.:Engineering预订部RSVN:Reservaton行李部（礼宾部）Con.:Concierge 销售部S&MDOS:DirectorofSales 市场部DOM:DirectorofMarketing 餐饮部:F&B中餐厅ChineseRestaurant保安部:SEC收货部ReceivingDepartmentFOM:FrontOfficeManager前台经理助理RM:ResidentManager驻店经理GM：GeneralManager总经理c/c:creditcard信用卡VA：VisaCard维萨卡MC：MasterCard万事达卡AE：AmericanExpress美运通卡DC：dinersClub大来卡NA：NightAudit夜审SUP。
酒店常用专业英语缩写大全
酒店常用专业英语缩写大全Common Abbreviations of Professional English in Hotels随着旅游业的蓬勃发展，酒店行业成为一个重要的经济支柱。
酒店管理人员和员工需要掌握一定的专业英语缩写，以便更有效地与国际客人沟通。
以下是酒店行业常用的专业英语缩写大全，供大家参考。
1. B&B - Bed and Breakfast (书面用语，住宿和早餐)2. A/C - Air Conditioning (空调)3. VIP - Very Important Person (非常重要的客人)4. HR - Human Resources (人力资源)5. F&B - Food and Beverage (餐饮)6. GM - General Manager (总经理)7. HK - Housekeeping (客房部)8. DND - Do Not Disturb (请勿打扰)9. OTA - Online Travel Agency (在线旅游代理机构)10. POS - Point of Sale (销售点)11. CRS - Central Reservation System (中央预订系统)12. PMS - Property Management System (物业管理系统)13. OCC - Occupancy (入住率)14. RevPAR - Revenue Per Available Room (每可用房间收入)15. GOP - Gross Operating Profit (毛利润)16. OTA - Online Travel Agency (在线旅游代理机构)17. SOP - Standard Operating Procedure (标准操作流程)18. OTA - Online Travel Agency (在线旅游代理机构)19. POS - Point of Sale (销售点)20. FO - Front Office (前台)21. PDQ - Pretty Darn Quick (非常快速)22. BOH - Back of House (后勤)23. COP - Code of Practice (操作准则)24. IRS - Internal Revenue Service (国税局)25. OD - Occupancy Data (入住数据)26. CET - Central European Time (中欧时间)27. LRA - Last Room Availability (最后一个房间可用性)28. SGL - Single Room (单人间)29. DBL - Double Room (双人间)30. TRPL - Triple Room (三人间)以上是酒店行业常用的一些专业英语缩写，希望能对酒店从业人员提供帮助。
酒店各部门英文缩写
旅店各部分英文缩写之阳早格格创做总经理办公室:GM人力资材部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO出卖部:S&M阛阓传讯部MC MarketingCommunications DEPARTMENT旅店各地位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OF SALES&MARKETING 出卖部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资材部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLER财务总监止政总厨A.T.KAdministrative total kitchen支益管制经理 Revenue ManagerRECP---RECEPTION 交待处HSKP---HOUSEKEEPING DEPARTMENT客房核心旅店地位英语董事少 Board Chairman (Director)董事总经理Managing Director经济师Economist尾席会计师 Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice)驻店经理Resident Manager总经理止政帮理Executive Assistant Manager 总经理秘书籍Executive Secretary总经理室Executive Office (G.M office)秘密秘书籍Secretary交待文员Clerk副总经理Vice General Manager总经理帮理Assistant to General Manager总经理秘书籍Secretary to General Manager 止政秘书籍Executive Secretary人力资材部Human Resources Division人事部Personnel Department训练部Training Department量检部Quality Inspection Department职工闭系部 Staffing Relationship Department人力资材启垦总监Director of Human Resources 人事训练经理 P&T Manager人事部经理Personnel Manager训练部经理Training Manager量检部经理Quality Inspection Manager人事主任Personnel Officer祸利劳资员 Payroll Clerk训练主任Training Officer止政部主任 Executive Officer秘书籍Secretary职工工做少 Staff Purser车队队少 Driver Captain Chief Driver职工宿舍管制员 Dormitory Keeper职工餐厅勤纯工 Staff Restaurant Cleaner司机 Driver换衣室管制员：Staff Lockers Rooms Keeper翻译兼英语西席：English Translator & Teacher 计划财务部Finance and Accounting Division财务部Accounting Department成原部Cost-control Department采购部Purchasing Department审计部 Auditor Department财务总监Financial Controller (Director of Finance) 财务部经理Chief Accountant成原部经理Cost Control manager结帐经理Cashier Manager疑用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储收班 Store Room Captain交易面结帐收班F&B Cashier Captain总台结帐收班F/O Cashier Captain夜审计员 Night Auditor疑用管制员Credit Clerk应支款管制员 A/R Clerk往去款结算员Accounting Clerk支进费用结算员 Accounting Clerk成原核算员 Cost Clerk验货员Receiving Clerk疑息管制员Information System Clerk文员Secretary食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material食品保存员Storeroom Keep - F&B物资保存员 Storeroom Keep - Material餐厅支款员 F&B Cashier总台支款员 F/O Cashier阛阓营销部Sales & Marketing Division出卖部Sales Department公闭部Public Relation Department阛阓营销总监Director of Sales and Marketing 出卖部经理Director of Sales公闭经理Public Relation Manager宴会出卖经理Banquet Sales Manager出卖经理Sales Manager宴会出卖主任Banquet Sales Officer出卖主任Sales Officer下档出卖代表 Senior Sales Executive出卖代表 Sales Executive公闭代表 P.R. Representative公闭部经理Public Relation Manager公闭部主任Public Relation Supervisor下档客户经理Senior Account Manager资深美工Senior Artist美工Artist出卖部联结主任Sales Coordinator房务部Room Division前厅部Front Office Department客房部（管家部）Housekeeping Department预订部Reservation Department去宾闭系主任Guest Relation Officer资深出卖核心预订员Sales Center Senior Reservation Clerk 出卖核心主任Sales Center Supervisor礼宾部经理Chief Concierge止李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager去宾闭系经理 Guest Relation Manager礼宾主管Chief Concierge客务主任Guest Relation Officer交待主管Chief Concierge交待员Receptionist出租车订车员Taxi Service Clerk止政管家Executive Housekeeper止政副管家Assistant Executive Housekeeper房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管：PA Supervisor 洗衣房主管：Laundry Superviso r布草主管：Uniforms Supervisor服务核心收班：Service Center Captain公卫收班：PA Captain火洗收班：Laundry Captain搞洗收班：Dry Clean Captain布草收班：Uniforms Captain仓管员：Store man浑净工：P.A. Man客房服务员：Room Attendant缝纫工：Seamstress熨烫工：Presser洗涤工：Washer 餐饮部Food & Beverage Division 中餐部 Chinese Restaurant Department西餐部 Western Restaurant Department厨房部 Kitchen Department管事部 Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager中餐厅经理Chinese Restaurant Manager咖啡厅经理Coffee Shop Manager餐饮部秘书籍F&B Secretary收班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl止政总厨Executive chef中厨师少Sous Chef(Chinese Kitchen)西厨师少Sous Chef(Western Kitchen)西饼主管Chief Baker面心工：Pastry Cook烧味厨师：Grill Chef厨工：Cook Assistant管事部：Steward Department总管事：Chef Steward主管：Steward Supervisor碗工：Dishwasher管事浑净工：Cleaner宴会出卖部经理：Banquet Sales Manager宴会出卖主任：Banquet Sales Officer中餐部经理：Chinese Restaurant Manager西餐部经理：Western Restaurant Manager交易部经理：Sales Manager酒火部经理：Beverage Manager调酒师：Bartender酒吧服务员：Barman 咖啡厅主管：Coffee Shop Supervis or下档主管；Senior Supervisor收班：Captain下档服务员：Senior Waiter & Waitress服务员：Waiter & Waitress咨客：Hostess传菜员：Pantry man真习死：Trainee保健部技能经理Health Technical Manager保健部主管Health supervisor康乐部Recreation and Entertainment Department 舞台总监：Stage Performance Director艺术总监：Arts Director消防员：Fireman拓展部经理：Marketing Manager楼里经理：Service ManagerDJ部下档工程师：DJ Senior Engineer康乐主管：Recreation Center SupervisorDJ部主管：DJ Supervisor舞台主任：Stage Performance Supervisor康乐收班(楼里部少)：CaptainDJ部少：DJ Captain舞厅服务员：Waiter/Waitress健身房服务员：Gymnasium Attendant桌球服务员：Billiard Attendant主持：Preside演员：Actor& Actress服务员：Waiter & WaitressDJ员：DJ咨客：Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运止经理Operation Manager维建经理Repairing Manager安消经理Fire Control Supervisor运止收班Operation Captain强强电收班Strong & Weak Captain维建收班Repairing Captain空调工Air-Conditioning Attendant锅炉工 Boiler配电工 Electrician强强电工Strong & Weak Current Worker 机建工Mechanician木工Carpenter万能工Fitting-up Worker火工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager 保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫收班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk阛阓部Shopping Arcade Department 阛阓部经理Shop Manager阛阓交易员Shop Assistant。
酒店英语缩写
GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理（住店时投诉可以找的人）FIN---FINANCE 财务部DOF---DIRECTOR OF FINANCE 财务总监DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理FD---FRONT DESK 前台CONC---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心(不同于B.C. ---BEFORE CHRIST)公元前CL---CLOUB LOUNGE 行政酒廊HC--HEALTH CLUB 健康中心TC---TICKET CENTER 票务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HK---HOUSEKEEPING 客房部HR---HUMAN RESOURCES 人力资源部2\酒店专业英文及缩写2008-03-26 10:59平均房价指数ARI: Average Rate Index; CTP营业利润贡献:Contribution to Trading Profit;GOP总经营利润:Gross Operating Profit;RevPAR平均每间可卖房间的收入:Revenue Per Available Room ;RGI收入产生指数:Revenue Generation Index;GSTS宾客意见调查系统:Guest Satisfaction Tracking System;ESPS员工满意度调查:ESPS=Employee Satisfaction Pulse Survey ;TQM全面质量管理:TQM= Total Quality Management ;QES质量评估系统:QES= Quality Evaluation System ;PMS酒店经营管理系统: PMS= Property Management System ;SOP(标准经营程序): SOP= Standard Operating Procedures ;KNR重要公司协议价:KNR (Key Negotiated Rate);LNR"当地"公司协议价:LNR(Local Negotiated Rate);RFP合作协议申请:RFP= Request for Proposal ;FIT (散客):FIT=Fully Independent Traveler ;DND (请勿打扰):DN D= Do Not Disturb ;VIP (非常重要的人)：VIP= Very Important Person ;IBP(综合经营计划)：IBP= Integrated Business Plan；VCRO预订中心的预订系统：VCRO= Virtual Central Reservation OfficeGRO 客务关系主任General Register Office ，希望得到您的帮助！补充回答：首席品牌官【CBO】 chief brand officer首席文化官【CCO】 Chief Cultural Officer开发总监【CDO】 chief Development officer人事总监【CHO】 Chief Human resource officer首席信息官【CIO】 chief information officer首席知识官【CKO】 chief knowledge officer首席市场官【CMO】 chief Marketing officer首席谈判官【CNO】 chief Negotiation officer首席营运官【COO】 chief Operation officer公关总监【CPO】 chief Public relation officer质量总监【CQO】 chief Quality officer销售总监【CSO】 chief Sales officer首席技术官【CTO】 chief Technology officer评估总监【CVO】 chief Valuation officerCAO：Answerer 首席答辩人，专门负责解答媒体、债权人和用户等有关网站倒闭问题的询问。
酒店常用英语缩写大全
酒店常用英语缩写大全以下是一些常见的酒店英语缩写：1. AC - Air-conditioning (空调)2. AD - Additional Deposit (额外押金)3. B&B - Bed and Breakfast (包早餐)4. CC - Credit Card (信用卡)5. CO - Check-Out (退房)6. CP - Continental Plan (欧式早餐)7. DC - Direct Current (直流电)8. DF - Deluxe Room (豪华房)9. DP - Double Room (双人间)10. EP - European Plan (欧洲式早餐)11. F&B - Food and Beverage (餐饮服务)12. FIT - Free Independent Traveler (自由行客人)13. GM - General Manager (总经理)14. HK - Housekeeping (客房服务)15. IRD - In-room Dining (客房用餐)16. MICE - Meetings, Incentives, Conferences, Exhibitions (会议、激励、会展)17. OC - Ocean View Room (海景房)18. PAX - Passengers (客人)19. RAC - Room and Car (房车套餐)20. SGL - Single Room (单人间)21. SOP - Standard Operating Procedure (标准操作规程)22. TV - Television (电视)23. VAT - Value Added Tax (增值税)24. VIP - Very Important Person (贵宾)这些是一些常见的酒店英语缩写，不同的酒店可能会有不同的缩写使用，具体情况可以根据酒店的需求进行了解和熟悉。
酒店常用英语缩写大全带翻译
酒店常用英语缩写大全带翻译酒店行业经常使用各种缩写词来简化沟通和节省时间。
这些缩写词在前台、后勤和服务方面都得到广泛应用。
下面是一份酒店常用英语缩写大全，带有相应的中文翻译，以帮助您更好地了解酒店行业术语。
1.AC - Air Conditioning (空调)2.B&B - Bed and Breakfast (住宿加早餐) - Credit Card (信用卡)4.Do Not Disturb - 请勿打扰5.F&B - Food and Beverage (餐饮)6.GSA - Guest Service Agent (客户服务代理)7.HSK - Housekeeping (客房服务)8.ID - Identification (身份证明)9.Jr. Suite - 舒适套房10.KS - King Size (大床)11.Lobby - 大堂12.MD - Managing Director (总经理)13.NS - No Smoking (禁止吸烟)14.OTC - Over the Counter (越柜)15.PP - Passport (护照)16.RO - Room Only (仅限房费)17.SGL - Single (单人)18.Twin - 双床19.VIP - Very Important Person (贵宾)20.WKD - Weekend (周末)以上是一些酒店行业常用英语缩写词及其中文翻译。
对于从事酒店工作或入住酒店的人士，熟悉这些缩写词将使沟通更加高效顺畅。
希望以上内容对您有所帮助，在工作中和生活中能更好地理解和运用这些酒店行业常用术语。
酒店常用英语缩写
CTP营业利润贡献:ContributiontoTradingProfit;
GOP总经营利润:GrossOperatingProfit;
RevPAR平均每间可卖房间的收入:RevenuePerAvailableRoom;
DND(donotdisturb)请勿打扰
LSG(longstayguest)长住房
MUR(makeuproom)请即打扫
L/B(lightbaggage)轻便行李
N/B(nobaggage)无行李
E/D(expecteddeparture)预离店
HA()前台锁房
房型常用英语
普通房commonroom
VCRO预订中心的预订系统：VCRO=VirtualCentralReservationOffice
HotelVariousdepartments酒店各部门
总经理办公室:GM
人力资源部HR:HumanResource
康乐部:ENT
财务部A/CFIN.:Finance
前厅部F/O:FrontOffice
Dueout预退率
Inhouse续住房
Totalrooms
Houseuse饭店员工占用，而无付费的房间（自用房）
客房部HSKP:Housekeeping
工程部ENG.:Engineering
预订部RSVN:Reservaton
行李部（礼宾部）Con.:Concierge
销售部S&MDOS:DirectorofSales
市场部DOM:DirectorofMarketing
餐饮部:F&B
中餐厅ChineseRestaurant
大床房singleroom
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酒店常用英语缩写
酒店专业英文及缩写
ARI:平均房价指数Average Rate Index;
CTP营业利润贡献:Contribution to Trading Profit;
GOP总经营利润:Gross Operating Profit;
RevPAR平均每间可卖房间的收入:Revenue Per Available Room ;
RGI收入产生指数:Revenue Generation Index;
GSTS宾客意见调查系统:Guest Satisfaction Tracking System;
ESPS员工满意度调查:ESPS=Employee Satisfaction Pulse Survey ;
TQM全面质量管理:TQM= Total Quality Management ;
QES质量评估系统:QES= Quality Evaluation System ;
PMS酒店经营管理系统: PMS= Property Management System ;
SOP(标准经营程序): SOP= Standard Operating Procedures ;
KNR重要公司协议价:KNR (Key Negotiated Rate);
LNR"当地"公司协议价:LNR(Local Negotiated Rate);
RFP合作协议申请:RFP= Request for Proposal ;
FIT (散客):FIT=Fully Independent Traveler ;
VIP (非常重要的人)：VIP= Very Important Person ;
IBP(综合经营计划)：IBP= Integrated Business Plan；
VCRO预订中心的预订系统：VCRO= Virtual Central Reservation Office
Hotel Various departments 酒店各部门
总经理办公室:GM
人力资源部HR: Human Resource
康乐部:ENT
财务部A/C FIN.: Finance
前厅部F/O: Front Office
客房部HSKP: Housekeeping
工程部ENG.: Engineering
预订部RSVN: Reservaton
行李部（礼宾部）Con.: Concierge
销售部S&M DOS: Director of Sales
市场部DOM: Director of Marketing
餐饮部:F&B
中餐厅Chinese Restaurant
保安部:SEC
收货部Receiving Department
FOM: Front Office Manager前台经理Asst. Assistant助理
RM: Resident Manager驻店经理GM：General Manager总经理
c/c: credit card 信用卡
VA：Visa Card 维萨卡
MC：Master Card 万事达卡
AE：American Express 美运通卡DC：diners Club 大来卡
NA：Night Audit 夜审
SUP。
：Supervisor
常用房态英语缩写
VD (vacant dirty) 空脏房
VC (vacant clean) 空净房
OC(occupied) 在住房
OR 在住脏房S/O(sleep out)外宿房
OOO(out of order)维修房
DND(do not disturb)请勿打扰LSG(long stay guest)长住房MUR(make up room)请即打扫
L/B(light baggage)轻便行李
N/B(no baggage)无行李
E/D(expected departure)预离店HA() 前台锁房
房型常用英语
普通房common room
大床房single room
标准房standard room
豪华（商务）标准房deluxe standard room
商务套房deluxe suite room
总统套房presidential suite
双人房间double
三人房间triple
Double bed
Double-double bed
Queen bed
Single bed
前厅常用用英语
EA预抵店(expected arrivals list)
ED预离店(expercted departure)
VIP贵宾
CIP公司客户(commercially important person) Check in
Check out
No shows
Extension 延期住房率
Early departures早退率
Due out 预退率
In house续住房
Total rooms
House use饭店员工占用，而无付费的房间（自用房）。