剑桥商务英语中级阅读全真试题(2)
新编剑桥商务英语中级本阅读原题与答案
Always discuss the worst-case scenarios. When Margaret Mills, a teacher, lost her jobshare partner because of a family illness, a return to full-time work seemed inevitable. ‘We had been over-optimistic. I did manage to find someone else who fitted in with me, but I was very lucky.
(3) __G__e_t_o_r_lan the system for handing work over carefully and play to each other’s different strengths. Delegate the workload according to each other’s particular skills and qualities.
(5) _P__u_t_p_e__n__to__p_a__p_e_r__
Agree in writing arrangements for holidays, parental leave, retirement, etc. everyone should know where they stand from the beginning.
To you, networking might mean (1)__A__ a conference or trade fair event to meet new clients or partners. Or it could be the coffee break at work where you share (2)___A__ with colleagues in other departments. But nowadays networking has become an event in itself.
剑桥商务英语中级第二辑真题阅读精讲 TEST 2
TEST2PART 1这篇文章讲的是倾听(listening)的重要性。
一个好的管理者必然是一个好的倾听者,所以要讲究倾听的艺术。
第一题,有时坚持进一步的解释是很有必要的。
答案是B段的这么一句:It may mean quizzing the speaker for additional information or for clarification - it is always better to ask than to continue regardless and get things wrong它可能意味着为了进一步的信息和说明去询问说话的人——问总比不顾情况的继续并且把事情办错的好。
这里的additional information对应于further explanation.第二题,不能在别人还在说的时候就开始关注自己的回应。
答案是C段的第一句:The most common bad habit we have is to start thinking of what we are going to say about the subject long before the other speaker has finished。
我们最常见的坏习惯就是在讲话者远还没结束的时候就开始思考我们将对这个话题说些什么。
这里的before the other speaker has finished就是others are still speaking,focus on your response 就是start thinking of what we are going to say about the subject。
第三题,人们不愿意承认自己没有听好。
答案是A段的第一句:Too often we accuse others of not listening, pretending that we ourselves are faultless, yet in our hearts we know that many of the mistakes we make come about because we haven't listened carefully enough。
剑桥商务英语中级(BEC2)阅读全真试题
剑桥商务英语中级(BEC2)阅读全真试题(二)(5)PART FIVESection A Questions 36-40Read the text below about a special kind of competition.In most of the lines 36-40 there is one extra word which does not fit. One or two lines, however, are correct.If a line is correct, write CORRECT on your Answer Sheet.If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet.Examples:0 The international Youth Skills Olympics is a vocational skills competition in0 C O R R E C T00 which the young people demonstrate their achievements in a range of areas.00 T H E36 The competition, which there is held every two years, is organized by the international37 Training Organisation. All U.K. competitors qualify for the team by getting through38 a tough national competition.Their backgrounds are vary from arts to sciences,39 and students to the self-employed. Since they do not know which skill area they40 will be tested in, they must to train for everything before the start of the competition.Section BQuestions 41-45Read the text below about market research.In each line 41-45 there is one wrong word.For each line 41-45,write the correct word in CAPITAL LETTERS on your Answer Sheet.Examples:0 Your business will only success if customers like your product0 S U C C E E D00 or service and are prepared to give you money in exchange about it00 F O RMarket Research41 Before you start a business, it is importance to undertake market research42 and to assess the results with great care: you need to finding out about your43 potential customers and the state of the market, included your competitors.44 The more detailed your market research are, the more profitable your business45 is likely to be. Carry out your study thorough, and repeat it to ensure your resultsare reliable.。
剑桥商务英语证书考试(BEC)中级真题及详解(第2辑)【圣才出品】
第2章剑桥商务英语证书考试(BEC)中级真题及详解(第2辑)Test 1READING 1 hourPART ONEQuestions 1-7● Look at the statements below and the text on the opposite page about the use of coaching in staff development.● Which section (A, B, C or D) does each statement (1-7) refer to?● For each statement (1-7), mark one letter (A, B, C or D) on your Answer Sheet. ● You will need to use some of these letters more than once.Example:0 the best coaches being committed to their work and feeling pleased with what they achieve1 the contact between coach and employee not solving all difficulties at work2 the discussion of how certain situations could be better handled if they occur again3 a coach encouraging an employee to apply what has been taught to routine work situations4 coaching providing new interest to individuals who are unhappy in their current positions5 coaching providing a supportive environment to discuss performance6 employees being asked to analyze themselves and practice greater self-awareness7 coaching enabling a company to respond rapidly to a lack of expertise in a certain areaCoachingACoaching involves two or more people sitting down together to talk through issues that have come up recently at work, and analyzing how they were managed and how they might be dealt with more effectively on subsequent occasions. Coaching thus transfers skills and information from one person to another in an on-the-job situation so that the work experience of the coach is used to advise andguide the individual being coached. It also allows successes and failures to be evaluated in a non-threatening atmosphere.BCoaching means influencing the learner’s personal development, for example his or her confidence and ambition. It can take place any time during an individual’s career. Coaching is intended to assist individuals to function more effectively, and it is a powerful learning model. It begins where skills-based training ends, and helps individuals to use formally learnt knowledge in day-to-day work and management situations. Individuals being coached are in a demanding situation with their coach, which requires them to consider their own behavior and question their reasons for doing things.CThe coach professionally assists the career development of another individual, outside the normal manager/subordinate relationship. In theory, the coaching relationship should provide answers to every problem, but in practice it falls short of this. However, it can provide a space for discussion and feedback on topics such as people management and skills, behavior patterns, confidence-building and time management. Through coaching, an organization can meet skills shortages, discuss targets and indicate how employees should deal with challenging situations, all atshort notice.DEffective coaches are usually those who get satisfaction from the success of others and who give time to the coaching role. Giving people coaching responsibilities can support their development, either by encouraging management potential through small-scale one-to-one assignments, or by providing added job satisfaction to managers who feel they are stuck in their present jobs. A coach is also a confidential adviser, accustomed to developing positive and effective approaches to complex management, organizational and change problems.【答案与解析】1. C 题干大意为“培训师与员工的接触并不能解决工作上的所有问题”,C段中提到了“Intheory, the coaching relationship should provide answers to every problem, but in practice it falls short of this.”即:从理论上,这种培训应该解决任何问题,但实际上却没有做到。
BEC中级真题(第二辑)答案和听力原文
BEC中级真题(第二辑)答案及听力原文Test 1ReadingPart 11 C2 A3 B4 D5 A 6.B 7 CPart 28 D 9 C 10 E 11B 12 FPart 313 D 14 A 15 C 16 B 17.B 18.CPart 419B 20 A 21 D 22 A 23 C 24 C 25 D 26 A 27 B 28 C29 D 30 B 31 C 32 B 33 BPart534 ITSELF 35 IN 36 CORRECT 37.WHILE 38 SEEN 39 FROM40 CORRECT 41 THOSE 42 FOR 43 WITH 44 THAT45 CORRECTWritingPart 1To: P. JonesFrom: Luisa GambonDate: 21 November 2002Subject: LatenessMr Jones,I have noticed that you often arrive late for work, especially on Monday mornings. As your colleagues are starting to complain about that, you understand that unless this habit changes, I will take disciplinary action against you. Come and see me tomorrow at 9 a.m. in my office. Thank youPart 2Report on customer complaintsINTRODUCTIONThis report has the purpose of presenting the reasons for customer complaints in 2002.FIELDINGSThe customer complaints received in 2002 were 300 in January. Then they increased to 540 in February because of the computer system's breakdown.In March they fell to 230 because an improved order system was introduced.The reasons for complaints from January to March were analysed:●firstly the companv received complaints for incorrect orders delivered. Theseerrors were fewer in March.●secondly the time taken to deliver is too high. but the company has planned torecruit new agents.●Finally customers complain for the poor product quality. In order to solve thisproblem more quality controls are making.CONCLUSIONSAt the moment all customers aren't satisfied but many measures have been taken to improve their satisfaction.ListeningPart 11. JAYE2. CUSTOMER SERVICES3. OFFICE ASSISTANT4. 457.605. EUROPE HOLIDAYS6. BUSINESS CARDS7. MARKETING EXECUTIVES8 (THE) (COMPANY) EOGO9 INFORMATION PACK10. PARK HOTEL11. FRONT GATE12. NEW DESIGNSPart 213 E 14 B 15 G 16 F 17 A 18 C 19 G 20 H21 E 22. BPart323 B 24 B 25 C 26 A 27 C28 B 29 A 30 CTapescriptListening Test 1This is the Business English Certificate Vantage 2, Listening Test 1.Part One. Questions 1 to 12.You will hear three telephone conversations or tnessages.Write one or two u'ords or a number in the numbered spaces on the notes or forms below.After you have listened once, replay each recording.Conversation One.Questions 1 to 4.Look at the form below.You will hear a man asking a colleague for information about a former employee.You have 15 second's to read through the form.[pause]Now listen, and fill in the spaces.Woman: Personnel . . .Man: Hello, it's Tim here, from Finance.Woman: Hi, Tim.Man: I've had a letter from the tax office about a student who worked here last summer – I wonder if you could look him up in your records. Woman: Sure, what's the name?Man: The surname's Jaye. First name Stephen.Woman: How does he spell his surname?Man: J-A-Y-E. Got that?Woman: Oh yes, here we are . . . lives at a hundred and eighty-three School Road,Barnfield . . .Man: Yes, that's the one.Woman: And you say he was working in Finance?Man: Uhm, Customer Services, actually.Woman: Aah - they had lots of students working for them last summer.Man: Well, the tax people want to know his exact job title - I'm not sure why. Woman: Mm, let me see . . . He was an office assistant.Man: Right, got that. They also want to know about his monthly earnings. Woman: Let's have a look . . . five hundred and thirty-eight pounds seventy a month . . . Oh, sorry, he was a scale one, so that's four hundred and fifty-seven pounds sixty. Anything else?Man: That's fine, thanks. I'll send them the information today . . . [pause]Now listen to the recording again.[pause]Conversation Two.Questions 5 to 8.Look at the note below.You will hear a man describing a problem with an order.You have 15 seconds to read through the note.[pause]Now listen, and fill in the spaces.Woman: Hello, Blackwell Printers. Julie Davidson speaking. How may I help you? Man: Hello. This is Mark Jones from Europe Holidays. I was hoping to speak to Steven Kirby about the stationery you're printing for us.Woman: I'm afraid Steven's away until Friday.Man: Oh - you see I'm not very happy with the business cards and I wanted to see if I could make a couple of changes to the paper too.Woman: Would you like me to pass on a message?Man: Yes, please. The thing is, I've just received your proofs - the cards themselves are fine, but you seem to have misunderstood the quantities. I'm sure I asked for five hundred for each of the marketing executives and seven hundred and fifty for me but you've put everyone down for seven hundred and fifty. Woman: Right, I've made a note of that. Is there anything else?Man: Yes, well this is my mistake really. Could you ask Steven to move the company logo further to the left? It's too close to the address at the moment. I think that's all for now. Thanks.[pause]Now listen to the recording again.[pause]Conversation Three. Questions 9 -12Look at the notes below.You will hear a woman making the arrangements for a delegation who are going to visit her company.You have 15 seconds to read through the notes.[pause]Now listen, and fill in the spaces.Woman: Geoff?Man: Yes?Woman: I just want to finalise the preparations for the delegation next week. Man: Certainly. It's Thursday, isn't it?Woman: Yes. Now, can you make sure that each of them gets a name badge and an information pack. The badges are done, but you'll need to prepare the packs with all the relevant information.Man: Ok, that shouldn't take too long. What about catering?Woman: Coffee's organised for eleven and three, but lunch - it's at one - we need to reserve it for twelve people . . . The office restaurant is closed next week . . .can you ring the Park Hotel? The Grand Hotel was a bit disappointing last time. Man: I'll get onto that.Woman: Now, they'll be coming straight from the station, and their taxi will bring them to the front gate, so make sure you're there to greet them. That'll be about ten.Man: Ten. And then . . .Woman: Into Reception, I think. Make sure the new designs are on display, I want them to see those first.Man: OK.Woman: Let me know when it's all finalised. Bye.[pause]Now listen to the recording again.[pause]That is the end of Part One. You now have 20 seconds to check your answers. [pause]Part Two. Questions 13 to 22.Section One. Questions 13 to 17.You will hear five short recordings[pause]Now listen to the recording again.[pause]That is the end of Part One. You now seconds to check your answers.[pause]Part Two. Questions 13 to 22. Section One.Questions 13 to 17.You will hear five short recordings.For each recording, decide which type of document the speaker is talking about.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[pause]Now listen, and decide which type of document each speaker is talking about. [pause] ThirteenWoman: Well no wonder the bank's returned it unpaid. Look, the figures don't match the amount in words. I expect someone was filling it in in too much of a hurry. Let's see, we'd better issue another one straight away to pay Mrs Burton, because it'll be another three weeks if we wait for the next cycle of payments. Her expenses on that sales trip were pretty high, and it wouldn't be fair to keep her waiting much longer.[pause] fourteenMan: Some of the suppliers are already asking about the increases. I'll check, but I seem to remember from last week's meeting that in the end we agreed on three per cent. So what I'll do is go down each column and calculate the new amounts, and then it can be printed in time to be inserted into the new brochures. Can you check the figures for me, though, before it goes to the printers? [pause] fifteenWoman: We've just received the paperwork from you about cleaning our premises, and I have to say that it doesn't reflect what we agreed in our conversation last week. For one thing, it says that we have to supply our security code, and for another it specifies monthly payment in advance, and I told you both of those were out of the question. I'm afraid I really can't sign this. Could you send me a revised one?[pause] SixteenMan: Of course, this only gives a very general picture. But as you can see, cash is a particularly healthy area. That's even when we take into account regular outgoings on loans and leasing equipment, which are included in the final totals. And even more significantly, unpaid orders are actually excluded from the final calculation. These represent a sum of approximately thirty thousand pounds. With that in mind, we can say that the company's overall position is still strong. [pause] SeventeenWoman: I've just asked the Arden Conference Centre about availability for our next training seminar, and they said they still haven't been paid for the one before last, which should have been dealt with six months ago. I've had to ask them to send a duplicate! We really must be careful. Arden give us very favourable prices,but we haven't got a contract with them - Can you deal with it straight away so we stay in their good books?[pause].Vow listen to the recordings again.[pause]Section Two. Questions 18 to 22.You will hear another five recordings.For each recording, decide what the speaker's purpose is.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[pause]Now listen, and decide what each speaker's purpose is.[pause] EighteenMan: Hello. This is Guy Cooper from Centron Electronics here. I believe you rang for some advice about your alarm system, which isn't functioning properly. The message I got said you weren't sure if you needed someone to come and sort it out, or if we could advise you over the phone. Well perhaps you'd like to get back to me as soon as it's convenient and tell me exactly what the problem is, and I'll see what I can do.[pause] NineteenWoman: Well, as you say, Redlon has been supplying us for years but, quite honestly, two-thirds of the complaints we receive about our products are actually due to faults in components we've had from Redlon. So I talked to the Production Manager and he agreed that I should look at some alternatives.Future World's range is fine for us, and one of their customers who I spoke to recommended them highly, so that's why we've changed to using them. [pause] TwentyWoman: The competition's getting tougher, and you know we're facing serious problems.We need to see more benefit from the undeniably hard work we're putting in, and this means saying no to jobs which aren't profitable. It would be much more beneficial to put all our efforts into winning higher-margin contracts. So the way I feel you can help most is by identifying the types of contacts which will bring in the income we need in order to ensure our future.[pause] Twenty-oneMan: John Woods here, phoning about the project we discussed earlier. Could you give me a ring so that we can talk about it a bit more? I've done a few calculations and I'm beginning to wonder whether it's really a practical proposition. 1 still think the project's got potential, but there are significant additional costs which we hadn't taken into account. So could you get back to me as soon as you can, please?[pause] Twenty-twoWoman: Hello, Sally here, from Pagwell Paints, returning your call. I'm very sorry you aren't happy with the latest consignment you've had from us. It's rather strange, because following your complaint about the last delivery,we did in fact take action to change the specifications in the way you suggested. So it isn't quite fair to say that we ignored your advice. I know it's important to achieve the consistency that you require, but perhaps your recommendation wasn't exactly what's needed.[pause]Now listen to the recordings again.[pause]This is the end of Part Two.[pause]Part Three. Questions 23 to 30.You will hear the chairman of a business institute making a speech about new business awards that his institute has sponsored.For each question 23-30. mark one letter (A, B or C) for the correct answer. After you have listened once, replay the recording.You have 45 seconds to read through the questions.[pause]Now listen, and mark A, 6 or C.[pause]Man: Who are the managers of the best innovation developments in British industry? That was the question which the first Business Today Innovation Awards set out to answer.This project is all about rewarding good practice and performance. So, rather than simply recognising excellence in the design of specific products, or analysing their financial impact on profits, the awards set out to take an objective look at exactly how companies manage the development process itself.Over three hundred and fifty organisations entered the competition and were initially reduced to about forty. Then, after further careful checking, a short list of just fourteen of them was arrived at. These finalists, all manufacturers, were then visited by the competition judges, a panel of four chief executives from leading companies. The panel toured the finalists' facilities, received presentations on the companies and their projects, and interviewed the key development team members. The products varied enormously in their scale, function and degree of technology - from bread for a supermarket chain to a printer inside an automatic cash dispenserInitially the organisers were concerned that this range could create difficulties in the assessment process. But this fear proved baseless, as most elements in the innovation process are shared by all manufacturers.Interestingly, the finalists broke down into two distinct and equal groups: large firms with one thousand employees or more and small firms with two hundred and fifty employees or fewer. With both groups the judges decided to concentrate on two of the clearest indicators of a successful innovation process, which are: how well the new product is combined with the company's existing business, and secondly, how-well the innovation methods are recorded and understood. Small firms naturally tend todo well in the first category since they have fewer layers of management and thus much shorter communication lines. But they seem to put less emphasis on creating formal development methods which would be repeatable in future innovations. Large firms, on the other hand, have difficulty integrating the new development within their existing business for reasons of scale. But they tend to succeed in achieving well-documented and repeatable development methods. This is because larger companies, with their clear emphasis on training, fixed management structure and administrative systems, require more formal, daily record-keeping from their staff.So what were the key questions the judges had in mind when assessing the finalists? One of the most important areas concerned how thoroughly a company checks what is happening in other fields in order to incorporate new ideas into the development process. Many of the finalists impressed in the area. Xatura, for example, had demonstrated genuine energy in searching for new ways of producing their range of specialitv breads. They had looked at styles of home cooking in different countries, as well as the possibility of exploiting new production technologies in order to achieve equally good results but on a high-volume production line.What then occupied much of the judges' thoughts was the quality of the links which the development team established with senior management, suppliers, the market and manufacturing. The best examples of the first category were found in small firms, where the individual entrepreneur at the top was clearly driving the innovation forwardLinks with suppliers were also seen as an important factor, but not all supplier experiences were positive. Occasionally serious problems had to be solved where suppliers were working hard to meet specifications, but the companies that the suppliers were using to adapt their machinery were not so efficient. This, led to disappointing faults or fluctuations in quality.But in conclusion the awards demonstrate that innovation isn't just for high-tech internet companies. You can also be successful in mature markets with determination and skill.[pause]Now listen to the recording again.[pause]That is the end of Part Three. You now have ten minutes to transfer your answers to your Answer Sheet.Note: Teacher, stop the recording here and time ten minutes. Remind students when there is one minute remaining.[pause]That is the end of the test.Test 2ReadingPart 1I. B 2 C 3 A 4 D 5 D 6 B 7 CPart 28 C 9 B 10 E 11 A 12 DPart 313 D 14 C 15 A 16 A 17 C 18.BPart 419.D 20 D 21 A 22 C 23 A 24 C 25 B 26 A27 A 28 D 29 C 30 A 31 C 32 D 33 BPart 534 THAT 35 CORRECT 36 ONLY 37 SO 38 CORRECT 39 THE 40 HOW 41 CORRECT 42 OUT 43 CORRECT 44 WILL 45 BETest 2 WritingPart 1To: All StaffFrom: Managing DirectorDate: 7 DecemberSubject: Staff rewardI would like to thank you for the contribution in increasing the company's profit. The profit increased due to very hard work and long working hours. Each of the staff will receive an envelope with a reward on Tuesday. The reward is a trip to Hawaii, and I hope that this will be the perfect reward. Enjoy!Thank youPart 2Introduction.The purpose of this report is to assess and recomend a taxi firm that will become our regular transporter. We will need them especially during next year trade fair and conferences. There are two firms to assess.Findings:As regards to Telecars we have a good references on them. It is very experienced traditional firm and is also very reliable. They provide 24-hours service that is useful during night meetings and negotiations. StreetlightCabs is brand new company and there are no references on them. But they provide long distance routes which we usevery often and they are also cheaper. On the other hand they don't have web page and so internet booking isn't available.Conclusion:I recommend to choose Telecars because of their reliability, long tradition and well trained staff.ListeningPart 11TAKING MINUTES213(TH) OCTOBER3CERTIFICATE4CUSTOMER SERVICE5WORLDNET/WORLD NET6OUTSIDE LINES7TRANSFER CALLS8(THE) EQUIPMENT9.TRADE FAIR10AFTER LUNCH11REVISED BUDGETS12HEAD OFFICEPart 213 H 14 E 15 F 16 A 17 D 18 G19 E 20 C 21 B 22 HPart323 C 24 A 25 A 26 C 27 A 28 C 29 B 30 BTapescriptListening Test 2This is the Business English Certificate Vantage 2, Listening Test 2.Part One. Questions 1 to 12.You will hear three telephone conversations or messages.Write one or two words or a number in the numbered spaces on the notes or forms below.After you have listened once, replay each recording.Conversation One. Questions 1 to 4.Look at the form below.You will hear a woman calling about training courses.You have 15 seconds to read through the form. [pause]Now listen, and fill in the spaces.Man: Good morning, Oakleaf Business Training. How can I help you?Woman: Hello, my name's Enid Stevens, of Appleyard Smith. I've booked two one-day courses, but now I need to change one of them.Man: Let me get your details up on the screen. Right, you've booked Report Writingnext month . . .Woman: Yes, that one's OK. It's Taking Minutes that I can't manage, on the eighth of July. Do you know when it's running again?Man: Let me see. Not until the eighteenth of September, I'm afraid.Woman: That sounds fine. Oh, I think I'll be abroad then.Man: Then there's the first and the thirteenth of October.Woman: I'd like the later date, please.Man: Fine, I'll change your booking.Woman: Another thing; it says in your brochure, everyone attending a course getsa certificate, but I haven't received one from a course I took last January. Man: I'm sorry about that. Which course was it?Woman: Something to do with dealing with the public . . . ?Man: That must have been Customer Service.Woman: Sounds familiar.Man: OK, I'll put it in the post today.Woman: Thank you very much. Goodbye.Man: Goodbye.[pause]Now listen to the recording again.[pause]Conversation Two. Questions 5 to 8.Look at the note below.You will hear a woman ringing about problems with a new telephone system.You have 15 seconds to read through the note.[pause]Now listen, and fill in the spaces.Man: Hello, Swinburn Telecoms.Woman: I'd like to speak to Tony Wilson, please.Man: I'm afraid Tony isn't available. Can I take a message?Woman: Yes please. I'm Sheila Dallas, from Worldnet.Man: Right.Woman: I'm ringing about the telephone system your firm installed here yesterday.We're not happy with it.Man: Oh dear. What seems to be the problem?Woman: First of all, your engineer said that with the number of extensions we've got, six outside lines would be enough, but we asked for eight, and anyway you've charged us for the larger system.Man: Right, we'll look into that.Woman: Then, whenever we try to transfer calls from one extension to another we lose them. We're following the instructions, but it just doesn't work.Man: I see.Woman: And finally, could you ask Tony to check the invoice, please? He promised us a discount on installation, which is shown, and one on the equipment, but that isn't there.Man: Right. I'm sorry about all that. I'll get Tony to contact you as soon as he's free.Woman: Thank you. Goodbye. Man: Goodbye.[pause]Now listen to the recording again.[pause]Conversation Three. Questions 9 to 12.Look at the note below.You will hear a woman calling about the arrangements for a meeting.You have 15 seconds to read through the note.[pause]Now listen, and fill in the spaces.Man: Good morning. Marketing Department. Peter Menzies speaking.Woman: Hello. Could I speak to John Fitzgerald, please?Man: I'm afraid he's not in the office at the moment.Woman: Well, this is Elizabeth Parnell calling. I wanted to talk to John about the meeting next week. You see, I only get back on Tuesday night from a trade fair in the States.Man: So, would you like me to give him a message?Woman: Yes, could you ask him if we can postpone Wednesday's meeting? Till after lunch. That would be easier. It was originally going to be at ten a.m. Man: OK. I'll ask him to change it. I'll get back to you with a time.Woman: Thanks. And could you also ask him to add another item for discussion at the meeting? I thought we were going to talk about the revised budgets - but I can't see this on the agenda.Man: OK. I'd better ask him to call you . . .Woman: Yes, please. I'm at Head Office at the moment. Can he phone me here today - I won't be back at my own desk until tomorrow afternoon.Man: Right, I'll give him the message.Woman: Thanks.Man: Bye.Woman: Goodbye.[pause]Now listen to the recording again.[pause]That is the end of Part One. You now have 20 seconds to check your answers. [pause]Part Two. Questions 13 to 22.Section One. Questions 13 to 17.You will hear five short recordings. Five people are talking about different business books they have read.for each recording, decide which book the speaker is talking about.Write one letter (A-Hi next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[pause]Note listen, and decide winch book each speaker is talking about.[pause] ThirteenWoman: Yes, it was interesting . . . some of it was rather obvious, of course, like dressing smartly, making sure you arrive on time, that sort of thing . . . but there was also quite a lot I'd never really considered . . . like ways to interpret what the advertisement is really asking for, reading between the lines . . . and a section which lists some of the harder questions they tend to ask you, with effective answers you can give[pause] FourteenMan: Invaluable, I'd say . . . certainly helps prevent you making some of the more embarrassing mistakes. It gives you a kind of timescale to follow through. For example, they stress that you need to get publicity up and running a good six months before you want to stage the event. And get your main speakers booked earlier than that. They say you must make sure you've got a good assistant to support you, check the details.[pause] FifteenWoman: Actually, although it was a bit long, it was definitely useful. The trouble often is, when the management take on new staff, they don't necessarily really know what skills or qualities are needed. I want someone who's more than justa secretary typing out letters every day . . . I'm looking for a right hand,someone to do everything . . . and this book spells out what that means . . .it's helped me to draw up a job description.[pause] SixteenMan: Well, I wish I'd read it years ago! That would have saved me from some of my worst inefficiencies. I'd recommend it to anyone. It shows you how to producea perfect schedule for getting through your workload . . . Once you've gotyourself organised, made lists of tasks and priorities, you can make best use of each and every day . . . otherwise you're just constantly confusing your PA with endless requests, all terribly urgent . . .[pause] SeventeenWoman: Certainly, a lot of the book was very specialised . . . but it did give me an idea of how7 the agencies do the job. Of course, they're the people with the creative ideas, the expertise, so I'm happy to trust the image development work to them . . . but I read the book so I could talk to them on equal terms about what we're trying to do, and how it fits in with our overall business strategy.[pause]Now listen to the recordings again.[pause]Section Two. Questions 18 to 22.You will hear another five recordings, five people are talking about why they decided to use a particular company to supply their officeequipment.for each recording, decide what reason each person gives.Write one letter (A-H) next to the number of the recording.Do not use any letter more than once.After you have listened once, replay the recordings.You have 15 seconds to read the list A-H.[pause].Vow listen, arid decide what reason each person gives.[pause] EighteenMan: We were having problems with the company we normally use so we looked at a number of other companies and decided to give this one a try. They're just new in the business and we were impressed as they promised they would deliver the goods we wanted within two days and they did. We had to pay more than we would have liked but the results were worth it. Since then, I've told a lot of other people about them.[pause] NineteenWoman: Apparently they're an established company in Scotland with an excellent reputation, but I didn't know that at the time. I found them through the internet.I was just browsing through the list of suppliers one day and I noticed their name. I looked them up and found that they had this fantastic discount available that particular month. We ordered various things and the quality was so good we've continued using them.[pause] TwentyMan: We like to try out different suppliers to make sure we're always getting the best deal. This particular company was running a big publicity campaign. I'd seen the ads on TV and they really put me off. I just couldn't see theappeal. But then someone I met at a training day told me we should use them.His company had used their service for years with no complaints so we followed his advice.[pause] Twenty-oneWoman: We'd looked round the market to find the cheapest deal possible but to be honest there wasn't much to choose, in terms of cost, between any of the local suppliers. However, we had a visit from a sales representative from one company and we asked him to make up some complimentary printed letterheads for us. They were exactly what we wanted so that was the deciding factor. I think that personal touch gives a company far better results than advertising ever can. [pause] Twenty-twoMan: Obviously there are many different factors to consider when you choose a new supplier. We always used a local company because they were relatively near and we could even pick things up ourselves if necessary. But unfortunately they just became too expensive. Now that express delivery services are widely available, distance is no longer a consideration and we've been able to choose someone who can give us the best package for the lowest cost.[pause]Now listen to the recordings again.[pause]That is the end of Part Two.[pause]Part Three. Questions 23 to 30.。
BEC中级第二辑全篇阅读真题详解
剑桥BEC真题集第二辑T1P1这篇文章讲的是培训(coaching)的作用。
培训对一个公司的发展和员工的成长都是至关重要的。
文章的内容比较泛,但是题目的答案比较明显。
第一题,教练和员工之间的接触不能解决工作中的所有困难。
答案是C段的这么一句:In theory, the coaching relationship should provide answers to every problem, but in practice it falls short of this.理论上,培训可以提供所有问题的答案。
但是实践中达不到这样。
Fall short of是关键词。
第二题,讨论某些情况如果再度出现的话怎么样可以处理的更好。
答案是A段的这么一句:analysing how they were managed and how they might be dealt with more effectively on subsequent occasions.分析应该如何进行处理并且在接下来的情况下怎样可以处理的更有效。
这里的dealt with more effectively对应于题干中的better handled,on subsequent occasions.也就是occur again。
第三题,教练鼓励员工将所学应用到日常的工作中。
答案是B段的这么一句:helps individuals to use formally learnt knowledge in day-to-day work and management situations.帮助个人将学到的正式知识用在日常工作和管理情况下。
这里的day-to-day work and management situations就是题干中的routine work situations,what has been taught 也就是formally learnt knowledge。
剑桥商务英语中级真题阅读精选及答案
2011年剑桥商务英语中级真题阅读精选及答案2011年剑桥商务英语中级真题阅读精选(1)Questions 1-7Look at the statements below and the article about the development of future business leaders on the opposite page.Which section of the article (A, B, C or D) does each statement (1-7) refer to?For each statement (1-7), mark one letter (A, B, C or D) on your Answer Sheet.You will need to use some of these letters more than once.1 Managers need to take action to convince high-flyers of their value to the firm.2 Organisations need to look beyond the high-flyers they are currently developing.3 There is a concern that firms investing in training for high-flyers may not gain the benefits themselves.4 Managers need expert assistance from within their own firms in developing high-flyers.5 Firms currently identify high-flyers without the support of a guidance strategy.6 Managers are frequently too busy to deal with the development of high-flyers.7 Firms who work hard on their reputation as an employer will interest high-flyers.The Stars of the FutureA Existing management research does not tell us much about how to find and develop high-flyers, those people who have the potential to reach the top of an organisation. As a result, organisations are left to formulate their own systems. A more effective overall policy for developing future leaders is needed, which is why the London Business School has launched the Tomorrow's Leaders ResearchGroup (TLRG). The group contains representatives from 20 firms, and meets regularly to discuss the leadership development of the organisations' high-flyers.B TLRG recognises just how significant line managers are in the process of leadership development. Unfortunately, with today's flat organisations, where managers have functional as well as managerial responsibilities, people development all too often falls victim to heavy workloads. One manager in the research group was unconvinced by the logic of sending his best people away on development courses, 'only to see them poached by another department or, worse still, another firm'. This fear of losing high-flyers runs deep in the organisations that make up the research group.C TLRG argues that the task of management is not necessarily about employee retention, but about creating'attraction centres'. 'We must help line managers to realise that if their companies are known as ones that develop their people, they will have a greater appeal to high-flyers,' said one advisor. Furthermore, selecting people for, say, a leadership development programme is a sign ofcommitment from management to an individual. Loyalty can then be more easily demanded in return.D TLRG has concluded that a company's HR specialists need to take action and engage with line managers individually about their role in the development ofhigh-flyers. Indeed, in order to benefit fully from training high-flyers as the senior managers of the future, firms must actually address the development of all managers who will be supporting the high-flyers. Without this, managers will not be in a position to give appropriate advice. And when eventually the high-flyers do move on, new ones will be needed to replace them. The next challenge will be to find a new generation of high-flyers.首先得搞明白的是这篇文章到底讲的什么。
剑桥商务英语中级(BEC2)阅读全真试题(二)(3)
剑桥商务英语中级(BEC2)阅读全真试题(二)(3)PART THREEQuestions 13-20 Read the article below about stress management, and answer questions 13-20 on the opposite page.A Lesson In Stress Management Demands placed on us at work can often lead to considerable worry and discomfort. There are, however, ways of protecting ourselves from the stress we face at work. We interviewed Jane Collard, a consultant in stress management.1. In Jane Collard‘s opinion, stress is becoming an increasingly common feature of the workplace. Stress is a highly individual reaction, which varies considerably from person to person, and it is difficult for some employees to avoid it. Indeed, stress is regarded by many as part of the organizational culture of our institutions: it comes with the job. Recent figures indicate that time taken off work because of stress has increased by 500 per cent since the 1950s. Undoubtedly, changes in working conditions have led to greater pressure at work at all levels. With reductions in staffing, workloads for individual employees have increased. In addition, many employees are left worrying about the security of their jobs.2. On the stress management courses that she runs, Jane Collard tries to make the trainees realise that stress in itself is not harmful. Everyone needs a certain level of stress to enable them to feel motivated and to perform effectively. A complete absence of stress can be as damaging as overstress, since it can make people lose interest in their work, and even lead to depression. The difficulties occur when the amount of stress rises above a level which is healthy for a particular individual. If this happens, the effects are very obvious and the trainees are taught to recognize the signs. Stressmay be expressed physically, for example through headaches and tiredness, or through emotional problems such as depression. A person suffering from stress may also start to behave differently, and can be difficult to deal with.3. While it may not always be possible to prevent stress, there are a number of ways in which it can be controlled. The first thing that the trainees learn is how to manage their time effectively. This involves, first of all, setting realistic goals for both the short and long term. Once this framework has been established, tasks are then prioritised on a daily basis. The trainees are also reminded that when they are under pressure the less important items should be left, and they should never hesitate to delegate. Everyone is encouraged to look at ways of reducing ‘wasted time ’, for example by grouping similar tasks together or dealing with items immedkiately.4. Jane feels that one of the most useful features of the course is that it enables trainees to deal with those demands or deadlines that they regard as unreasonable. They are encouraged to avoid being defensive, but at the same time they are advised not to be afraid of saying ‘no’. They are asked to give reasons only if necessary. The training helps them to foresee difficult situations or unwanted demands, and they learn how to prepare themselves mentally. Everyone is encouraged not to get stuck in negative thought patterns, where stress can feed a circular sense of helplessness. One solution they discuss is to think of a more encouraging alternative for each negative message. They learn, for example, to remind themselves that nothing terrible happens when a demand is refused or a deadline missed. Life goes on.Questions 13-16 For questions 13-16, choose the best title for each numbered paragraph from the list below.For each numbered paragraph 1-4, mark one letter (A-G) on your Answer Sheet.Do not use any letter more than once.A Higher stress levels among top managersB Coping with stress through a positive attitudeC Time lost at work through sicknessD Causes of increased stress in the work environmentE Explanations for missed deadlinesF stress reduction through better organisationG Typical problems associated with stress13 Paragraph 114 Paragraph 215 Paragraph 316 Paragraph 4Questions 17—20 Using the information in the text, complete each sentence 17-20 with a phrase A-G from the list below.For each question 17-20, mark one letter (A-G) on your Answer Sheet.Do not use any letter more than once.17 Most people agree that the recent increase in stress is due to changes in ____________.18 The trainees are taught that the right level of stress at work is important for good.19 Trainees learn that one way of limiting stress is by deciding upon.20 One of the most important parts of the course is learning how to react toA levels of performanceB shorter deadlinesC employment practicesD higher levels of sicknessE unfair demandsF successful management structureG practical targets。
剑桥商务英语中级(BEC2)阅读全真试题(二)(4)
剑桥商务英语中级(BEC2)阅读全真试题(二)(4)PART FOUR Questions 21-35·Read the text below about job prospects at the Provincial Bank.·Choose the correct word A, B, C, or, D on the opposite page to fill each gap.·For each question 21-35, mark one letter (A, B, C, or D) on your Answer Sheet. Employment Opportunities for Graduates with the Provincial BankThe Provincial Bank is one of the biggest (example) ____________ institutions in the U.K. With its 1,900 branches and 58,000 employees, it has (21) ____________ a household name. Almost 4,000 of these employees (22) ____________ managerial or executive positions. The bank has an outstanding (23) ____________ of profitability, which has been achieved by introducing innovations at the same time as maintaining leadership of the (24) ____________.The bank’s comprehensive training programme concentrates on (25) ____________ the most important skills that graduates need in order to (26) ____________ early management responsibility. Trainees take responsibility for their own continuous self-development through visiting other branches and departments, and by (27)____________ courses in management skills. They also receive training in order to increase their knowledge of the bank’s (28) ___________. The bank supports (29)____________ of staff who wish to take professional examinations, and its Graduate Training Scheme is (30)_____________ to the nationally recognized Diploma in Management.Obviously the quality of its mangers is of (31)____________ importance to the bank’s performance. It welcomes good graduates in any subject area, (32)____________ they can demonstrate the ability to influence events, and have the potential to (33)____________ both as leaders and as part of a team. Most graduate trainees join the Retail Banking division initially. Those starting on this programme will soon have the (34)____________ to work in other parts of the bank and can (35)____________ a varied and flexible working life.Example:A budgetary B fiscal C financial D economic0 A B C DExample21 A opened B entered C turned D become22 A hold B do C keep D own23 A career B catalogue C record D experience24 A area B trade C record D market25 A making B reaching C developing D heightening26 A present B treat C deal D handle27 A observing B attending C involving D staying28 A services B goods C creations D abilities29 A colleague B members C people D persons30 A qualified B combined C fastened D linked31 A main B vital C necessary D superior32 A therefore B thus C provided D only33 A succeed B realize C gain D overcome34 A choice B chance C likelihood D probability35 A forecast B believe C suppose D expect【。
剑桥商务英语中级(BEC2)阅读全真试题
剑桥商务英语中级(BEC2)阅读全真试题(1)PART ONEQuestions 1-7Look at the sentences below and the job advertisements on the opposite page.Which job does each sentence 1-7 refer to?For each sentence, mark one letter (A, B, C or D) on your Answer Sheet.You will need to use some of these letters more than once.1 You will be responsible for the operation of a computer system.2 You must be able to forecast what people will want to wear.3 You will be able to work with people from many different countries and backgrounds.4 You will have a qualification which covers two subject areas.5 It is necessary to have worked in this sector before.6 You will need to keep in contact with the headquarters of the organization.7 The advertisement emphasises the need to have a suitable approach to important people.ABUSINESS MANAGERYou will be responsible for our global business within specific countries and will have a good understanding of international distribution, possibly based on previous experience, plus the ability to work in markets that are highly varied in their culture. You will be fluent in a second language, be willing to travel extensively, and preferably have a degree.BDEPARTMENT STORE BUYERBased at our head office in London, you will select and order stock from our suppliers in Italy. You will need to predict fashion trends and build a strong relationship with our Italian office. You will have gained your buying experience in women’s fashion and will hold a degree in design with a business studies component.CLEGAL SERVICES ADMINISTRATORAs head of the legal office, your work will include managing the office IT network, typing reports, diary maintenance and supervision of another staff member. You will need good organizational skills in order to keep ahead of a varied workload. You will be dealing with senior executives and government officials, so a mature and efficient manner is essentialDREGIONAL LEISURE SITES MANAGERYou will be responsible for budgetary planning, contract negotiations, local marketing and effective administration. You will communicate frequently with our main office using the latest technology. Your experience could be from any business sector but you should enjoy outdoor life and will ideally possess an estate management qualification.。
剑桥商务英语中级第二辑真题阅读精讲 TEST 2
TEST2PART 1这篇文章讲的是倾听(listening)的重要性。
一个好的管理者必然是一个好的倾听者,所以要讲究倾听的艺术。
第一题,有时坚持进一步的解释是很有必要的。
答案是B段的这么一句:It may mean quizzing the speaker for additional information or for clarification - it is always better to ask than to continue regardless and get things wrong它可能意味着为了进一步的信息和说明去询问说话的人——问总比不顾情况的继续并且把事情办错的好。
这里的additional information对应于further explanation.第二题,不能在别人还在说的时候就开始关注自己的回应。
答案是C段的第一句:The most common bad habit we have is to start thinking of what we are going to say about the subject long before the other speaker has finished。
我们最常见的坏习惯就是在讲话者远还没结束的时候就开始思考我们将对这个话题说些什么。
这里的before the other speaker has finished就是others are still speaking,focus on your response 就是start thinking of what we are going to say about the subject。
第三题,人们不愿意承认自己没有听好。
答案是A段的第一句:Too often we accuse others of not listening, pretending that we ourselves are faultless, yet in our hearts we know that many of the mistakes we make come about because we haven't listened carefully enough。
BEC剑桥商务英语中级阅读第二部分练习题9套
1Japanese McDonald’sIf you always thought of McDonald‟s as an all-American company it, may surprise you to learn that the king of McDonald‟s franchises is named Fujita and that he doesn‟t eat hamburgers. ____1____ By ignoring many of the customs of both his native and his parent company, Fujita has made McDonald‟s the top fast-food business in Japan and has changed the face of franchising.McDonald‟s came to Japan in 1970 searchi ng for a Japanese partner with whom to create a Japanese McDonald‟s. Fujita was far from the richest potential candidate interviewed, but he was an eager entrepreneur who seemed willing to devote his energies to the new venture. ____2____ Almost immediately, however, Fujita began going his own way. The parent company recommended opening the first Japanese McDonald‟s in the suburbs, where most American fast-food stores are located. Fujita had his own ideas. ____3____ He got his way, opened the first Japanes e McDonald‟s in a department store in Tokyo, didn‟t spend anything on advertising. ____4____McDonald‟s learned its lesson from Fujita and has since opened inner-city restaurant around the world. ____5____ While the Japanese seem fascinated with western styles and tastes, they often don‟t think of themselves as consumers of American products. So Fujita‟s McDonald‟s franchises play down their American origins, to the point where, according to Fujita, some Japanese who visit the United States are surprised t o find that we have …Makudonarudo‟, as the Japanese say it, in America too.A.In fact, Fujita is unusual in many respects, and his uniqueness has made him very rich.B.McDonald‟s took a chance and chose him.C.Fujita and McDonald‟s continue to benefit from each other.D.Other companies might learn from the way Fujita marketed McDonald‟s in Japan.E.Fujita likes to take credit for a rise in the average weight of his people.F.And within a year he had broken McDonald‟s world record for one-day sales: $14,000.G.He thought the young pedestrians of Japan‟s cities were more likely to give up Japan fish-and–rice diet for a hamburger than were the more traditional suburban dwellers.H.But Fujita himself prefers noodles to Big Macs.I.A nd the Tokyo McDonald‟s that once caused an ar gument is now one of 500 that Fujitaowns in Japan.2 Banks and Banking : Other Bank ServicesA modern bank provides many services other than checking accounts. ____1____If you went to a bank to open a savings account, you would go through almost the same procedures followed in applying for a checking account. ____2____ Then you would be given a passbook in which your initial deposit would be recorded. All deposits and withdrawals from your account are entered into your passbook. ____3____ With a regular passbook savings account, you would be able to withdraw money wherever you needed it. All you would have to do is fill out a withdrawal order and present it, along with your passbook to the teller.All banks pay interest on savings accounts. ____4____ Banks also pay interest at differenttimes. ____5____ Suppose, for example, that on January 1, you deposited $ 1,000 in a bank that paid 4 1/2 percent interest semiannually. By July 1,you would have earned $ 22.50 interest. This interest would automatically be credited to your account; and of you left it in the bank, along with your original deposit, you would receive interest on $ 1,022.50 for the next six-month period. That is, your interest would be compounded.A.But the majority of them pay semiannually, that is, every six months.B.The interest rate varies from bank to bank, but the general range is from 4 1/2 to 6 percent.C.This means that passbook contains an actual record of all transactions made and that youknow the exact amount of savings you have at any one time.D.One of these is checking accounts.E.First you would be asked to fill out a signature card.F.But most banks pay interest at the end of a year.G.One of the most important of these is regular passbook savings.H.One can withdraw money whenever necessary.3 Questions 8-12●Read this letter to the editor of The Economist.●Choose the best sentence from the list A-I to fill each of the blanks.●For each bland (8-12) mark one letter (A-I) on your Answer Sheet.●Do not mar4 any letter twice.●One answer has been given as an example.Sir,Y ou state on February 13th that New Mexico has “few natural resources”, ____ example____ In 1991 New Mexico ranked fourth in the United States in production of natural gas, seventh in oil and tenth in non-fuel minerals ____8____ Non-fuel minerals contributed about $ 1 billion and coal $ 509 million.Taxes from production of fuels and minerals, and lease payments on state lands have been set aside by legislative acts to endow two permanent funds worth about $ 5.65 billion, ____9____ In addition, during fiscal year 1991 , payments to New Mexico from taxes on federal lands were S 108 million, all earmarked for public education.____10____ About $566 million came from taxes and permanent-fund earnings attributable to oil and gas production. ____11____ Tourism is an important industry in Mew Mexico, yet its economic impact on the public sector is dwarfed by that of mineral production.New Mexico came through the recent recession in much better shape than most other states. It does not have a deficit. ____12____ States that rely primarily on a sales tax or on an income tax have big problems during economic downturns. Income growth per head in New Mexico averaged 6.1/00 in the year to October 1992-one if the fastest growth rates in the United States.Charles ChapinExample: CA.That it has a broadly based tax structure is an important point.B.In 1992 it produced more oil than Colorado and Kansas combined.C.However, the extractive mineral industry in New Mexico is one of the state‟s strongesteconomic forces.D.During fiscal year 1992 New Mexico raised permanent funds worth about $6.1 billion.E.The combined value of oil and gas production was $ 2.8 billion.F.Some 16,000 employees work in the extractive industries and their wages are among thehighest of any major industry.G.The $39 million earned by these funds in 1991 was used to finance education and otherpublic services.H.Only S 25 million came from agricultural taxes.I.New Mexico‟s extractive mineral industries contribute about a third of the state‟s $ 1.9 billiongeneral-fund income in fiscal year 1991.4The Cash-free SocietyImagine a society in which cash no longer exists, Instead, “ cash ” is electronic, as in bank-card Systems. Currency and coin are abandoned.____ example ____ . Theft of cash would become impossible. Bank robberies and cash-register robberies would simply cease to occur ____ ( 8 ) ____ . Purse snatchings would become a thing of the past. Urban streets would become safer ____ ( 9 ) ____ . Security costs and insurance rates would fall. Property values would rise. Neighbourhoods would improve.Drug traffickers and their clients, burglars and receives of stolen property, arsonists for hire, and bribe-takers would no longer have the advantage of using untraceable currency. ____ ( 10 ) ____ These prosecutions, in turn, would inhibit further crimes.In a society devoid of physical money, a change from cash to recorded electronic money would be accompanied by a flow of previously unpaid income-tax revenues running in the tens of billions of dollars. ____ (11) ____Cash has been the root of much social and economic evil. ____ (12)____ Eighty percent of Americans regularly use credit cards. The development of a federal system to ha ndle the country‟s 300 billion annual cash transactions in the United States electronically is within reach.Example: H.A. A national electronic-money system would operate as a debit-card system.B. Retail shops in once dangerous areas could operate in safety.C.As a result, income tax rates could be lowered or the national debt reduced.D. The use of cash has diminished substantially since World War II.E. Attacks on shopkeepers, taxi drivers, and cashiers would all end.F.The emergence of electronic funds-transfer technology makes it possible to change the natureof money and to divorce it from evil.G.Almost every present-day cash transaction can be duplicated electronically.H.The immediate benefits would be profound and fundamental.I.Electronic “money” would leave incriminating trails of data, resulting in more arrests andconvictions.5 Banks and Banking : Other Bank ServicesA modern bank provides many services other than checking accounts. ____1____If you went to a bank to open a savings account, you would go through almost the same procedures followed in applying for a checking account. ____2____ Then you would be given a passbook in which your initial deposit would be recorded. All deposits and withdrawals from your account are entered into your passbook. ____3____ With a regular passbook savings account, you would be able to withdraw money wherever you needed it. All you would have to do is fill out a withdrawal order and present it, along with your passbook to the teller.All banks pay interest on savings accounts. ____4____ Banks also pay interest at different times. ____5____ Suppose, for example, that on January 1, you deposited $ 1,000 in a bank that paid 4 1/2 percent interest semiannually. By July 1,you would have earned $ 22.50 interest. This interest would automatically be credited to your account; and of you left it in the bank, along with your original deposit, you would receive interest on $ 1,022.50 for the next six-month period. That is, your interest would be compounded.A.But the majority of them pay semiannually, that is, every six months.B.The interest rate varies from bank to bank, but the general range is from 4 1/2 to 6percent.C.This means that passbook contains an actual record of all transactions made and that youknow the exact amount of savings you have at any one time.D.One of these is checking accounts.E.First you would be asked to fill out a signature card.F.But most banks pay interest at the end of a year.G.One of the most important of these is regular passbook savings.H.One can withdraw money whenever necessary.6 Read the text below about the management of documents.●Choose the best sentence from the list on the opposite page to fill each of the gaps.●For each gap 8-12, mark one letter (A-I) on your Answer Sheet.●Do not use any letter more than once.C. It will help them to make better use of all office employees.D. However, this enormous investment has not improved productivity as expected.E. Laser printers have many limitations, and photocopiers have few applications.F. Most technology has concentrated its attention on the first two of these stages.G. These figures are hardly surprising since documents convey nine-tenths of all information.H. Nevertheless, it is an important way to improve business processes and workflow.I. Since then, these machines have caused a revolution in the way we work in the office.●7ELECTRICITY: WEALTH, MONEY, POWERCanadian industries have prospered for more than a century on the country‟s abundance of cheap, reliable electrical power. ____ example ____. In fact, Canada consumes more electricity on a per person basis than any country except for Norway ____ 8 ____Electricity is a significant source of export income for Canada. ____ 9 ____ But in the 1970s , Canadian exports rose sharply to address the U. S. demand for cheaper and more reliable.In 1985, exports of Canadian electrical power reached 1,400 million US dollars ____. 10 ____. Net electricity exports account for more than 60% of Canada‟s balance of trade.Domestically, Canada continues to generate electrical power, primarily from water ____ 11 ____ Exports of electricity are now subject to forces far beyond the control of utility managers ____ 12 ____Example: BA.Besides, electricity from coal and nuclear is 50% to 75% cheaper than many other industrialnations.B.Generated primarily by water, our power supplies have attracted and supportedenergy-intensive industries such as mining.C.It also ranks among the top three electricity producers in the world, behind the U. S. andRussia.D.Next to electricity, Canadian paper exports came to 900 million US dollars every year in the1960s.E.Two large nuclear power plants began to generate electricity.F.Since then, electricity‟ exports have declined but they have continued to exceed 700 millionUS dollars.G.Environmental and trade policies all influence electrical production and trade.H.Canada and the U. S. imported and exported power in almost equal measures after 1901.I.Therefore, the Canadian government has little influence on these forces.8A. These new methods of handling paperwork have already greatly improved efficiency.B. This would be a key way of improving white collar productivity.C. It will help them to make better use of all office employees.D. However, this enormous investment has not improved productivity as expected.E. Laser printers have many limitations, and photocopiers have few applications.F. Most technology has concentrated its attention on the first two of these stages.G. These figures are hardly surprising since documents convey nine-tenths of all information.H. Nevertheless, it is an important way to improve business processes and workflow.I. Since then, these machines have caused a revolution in the way we work in the office.9A) These introductory texts are the most important books and using them can pay big dividends.B) Discover practical tips and techniques you can apply without delay.C) In order to avoid this problem, we select for you only the truly worthwhile titles and rejectthe rest.D) According to studies published in psychology journals, you retain the content of a summarybetter than a book.E) He or she would take the most important ideas from each one, and compile them into a neatexecutive summary.F) With the breadth and depth of knowledge gained from books, it is less likely that you'll becaught off guard.G) Each contains all the key points in the original book, but instead of 200 to 500 pages there areonly eight pages.H) There's a sample of the superb business titles that we summarise for you.I) With all the reading you have to do in the normal course of your work, you find it impossibleto keep up with all the new business books。
剑桥商务英语(BEC)中级考试阅读全真模拟试题
剑桥商务英语(BEC)中级考试阅读全真模拟试题PART ONEQuestions1-7Look at the sentences below and the job advertisements on the opposite page.Which job does each sentence1-7refer to?For each sentence,mark one letter(A,B,C or D)on your Answer Sheet.You will need to use some of these letters more than once.1You will be responsible for the operation of a computer system.2You must be able to forecast what people will want to wear.3You will be able to work with people from many different countries and backgrounds.4You will have a qualification which covers two subject areas.5It is necessary to have worked in this sector before.6You will need to keep in contact with the headquarters of the organization.7The advertisement emphasizes the need to have a suitable approach to important people.ABUSINESS MANAGERYou will be responsible for our global business within specific countries and will have a good understanding of international distribution,possibly based on previous experience,plus the ability to work in markets that are highly varied in their culture.You will be fluent in a second language, be willing to travel extensively,and preferably have a degree.BDEPARTMENT STORE BUYERBased at our head office in London,you will select and order stock from our suppliers in Italy. You will need to predict fashion trends and build a strong relationship with our Italian office.You will have gained your buying experience in women’s fashion and will hold a degree in design with a business studies component.CLEGAL SERVICES ADMINISTRATORAs head of the legal office,your work will include managing the office IT network,typing reports,diary maintenance and supervision of another staff member.You will need good organizational skills in order to keep ahead of a varied workload.You will be dealing with senior executives and government officials,so a mature and efficient manner is essential DREGIONAL LEISURE SITES MANAGERYou will be responsible for budgetary planning,contract negotiations,local marketing and effective administration.You will communicate frequently with our main office using the latest technology.Your experience could be from any business sector but you should enjoy outdoor life and will ideally possess an estate management qualification.PART TWOQuestions8-12·Read the extract below from an article about the coffee industry.·Choose the best sentence from the list on the opposite page to fill each of the gaps.·For each gap8-12,mark one letter(A-I)on your Answer Sheet.·Do not use any letter more than once.Coffee is worth approximately$50-60bn per annum in terms of world sales.It is a truly international commodity,and today more than50countries in the world grow coffee beans. (example)______I_____.ICO organization helps coffee producers and promotes coffee conumption worldwide.ICO estimates that world production next year will reach97.5million bags.11.3million bags higher than the current year.(8)____________.As the largest producing country,Brazil is particularly important in the coffee world.In1994Brazil was responsible for25%of world production,Colombia was next with13.4%,Indonesia had7.5%,Mexico4.7%,Guatemala3.8% and Ethiopia and Vietnam were equal with3.4%.Coffee is a tough crop,and can be grown in areas where it is difficult or impossible to grow other crops.(9)However,disease is always problem for coffee production,as we can see in some parts of South America at the moment.ICO is active in educating farmers about avoiding disease and dealing with problems when they occur.The distribution chain varies from country to country,explains Pablo Dubois.In most countries the smaller farmers sell their crop to a local trader,who then sells it on to exporters. There are,however,other distribution systems.(10)____________.Some countries,like Vietnam, have special government marketing organizations for coffee.Coffee prices often vary greatly from one year to the next.In1997,for example,there was a large rise in the world price,which was immediately felt by the consumer.Rising prices always result in a drop in sales,which will have a bad effect on those developing countries,which are highly dependent on foreign exchange from coffee exports.(11)____________.In the opinion of Pablo Dubois,the biggest problem for his organization is to create greater consumer awareness of the different varieties of coffee and different ways of preparing it.(12)____________.ICO is therefore concentrating its promotional activities on Russia and China. It is also encouraging environmentally friendly coffee production,and last year’s seminar on coffee and the environment created a lot of interest.The future looks bright for the coffee industry.It is estimated that consumption over the next few years will continue to rise steadily.New markets like Eastern Europe and China are expected to develop fast.A.As a result,the membership now represents94%of all exporters and60%of all importers.B.In some of these countries,this can amount to as much as50%of all export earning.C.In North America,most consumers already have above average knowledge of the range available.D.For example,frost and wind are particularly damaging to coffee crops.rger coffee growers,for example,frequently export directly.F.The main reason for this is higher Brazilian output as production recovers from weather damage to crops.G.It is cultivated in mountain regions which can only be reached by animal transport,and in other difficult areas where modern agricultural equipment cannot be used.H.This is because there is a demand for coffee in Germany,and it is also sold in the UK and in the US.I.This make the coffee industry fairly universal,according to Pablo Dubois,Head of the International Coffee Organization(ICO),based in London.PART THREEQuestions13-20Read the article below about stress management,and answer questions13-20on the opposite page.A Lesson In Stress ManagementDemands placed on us at work can often lead to considerable worry and discomfort.There are,however,ways of protecting ourselves from the stress we face at work.We interviewed Jane Collard,a consultant in stress management.1.In Jane Collard’s opinion,stress is becoming an increasingly common feature of the workplace.Stress is a highly individual reaction,which varies considerably from person to person, and it is difficult for some employees to avoid it.Indeed,stress is regarded by many as part of the organizational culture of our institutions:it comes with the job.Recent figures indicate that time taken off work because of stress has increased by500per cent since the1950s.Undoubtedly, changes in working conditions have led to greater pressure at work at all levels.With reductions in staffing,workloads for individual employees have increased.In addition,many employees are left worrying about the security of their jobs.2.On the stress management courses that she runs,Jane Collard tries to make the trainees realise that stress in itself is not harmful.Everyone needs a certain level of stress to enable them to feel motivated and to perform effectively.A complete absence of stress can be as damaging as overstress,since it can make people lose interest in their work,and even lead to depression.The difficulties occur when the amount of stress rises above a level which is healthy for a particular individual.If this happens,the effects are very obvious and the trainees are taught to recognize the signs.Stress may be expressed physically,for example through headaches and tiredness,or through emotional problems such as depression.A person suffering from stress may also start to behave differently,and can be difficult to deal with.3.While it may not always be possible to prevent stress,there are a number of ways in which it can be controlled.The first thing that the trainees learn is how to manage their time effectively. This involves,first of all,setting realistic goals for both the short and long term.Once this framework has been established,tasks are then prioritised on a daily basis.The trainees are also reminded that when they are under pressure the less important items should be left,and they should never hesitate to delegate.Everyone is encouraged to look at ways of reducing‘wasted time’,for example by grouping similar tasks together or dealing with items immedkiately.4.Jane feels that one of the most useful features of the course is that it enables trainees to deal with those demands or deadlines that they regard as unreasonable.They are encouraged to avoid being defensive,but at the same time they are advised not to be afraid of saying‘no’.They are asked to give reasons only if necessary.The training helps them to foresee difficult situations or unwanted demands,and they learn how to prepare themselves mentally.Everyone is encouraged not to get stuck in negative thought patterns,where stress can feed a circular sense of helplessness.One solution they discuss is to think of a more encouraging alternative for each negative message.They learn,for example,to remind themselves that nothing terrible happens when a demand is refused or a deadline missed.Life goes on.Questions13-16For questions13-16,choose the best title for each numbered paragraph from the list below.For each numbered paragraph1-4,mark one letter(A-G)on your Answer Sheet.Do not use any letter more than once.A Higher stress levels among top managersB Coping with stress through a positive attitudeC Time lost at work through sicknessD Causes of increased stress in the work environmentE Explanations for missed deadlinesF stress reduction through better organisationG Typical problems associated with stress13Paragraph114Paragraph215Paragraph316Paragraph4Questions17—20Using the information in the text,complete each sentence17-20with a phrase A-G from the list below.For each question17-20,mark one letter(A-G)on your Answer Sheet.Do not use any letter more than once.17Most people agree that the recent increase in stress is due to changes in____________.18The trainees are taught that the right level of stress at work is important for good.19Trainees learn that one way of limiting stress is by deciding upon.20One of the most important parts of the course is learning how to react toA levels of performanceB shorter deadlinesC employment practicesD higher levels of sicknessE unfair demandsF successful management structureG practical targetsPART FOURQuestions21-35·Read the text below about job prospects at the Provincial Bank.·Choose the correct word A,B,C,or,D on the opposite page to fill each gap.·For each question21-35,mark one letter(A,B,C,or D)on your Answer Sheet.Employment Opportunities for Graduates with the Provincial BankThe Provincial Bank is one of the biggest(example)____________institutions in the U.K. With its1,900branches and58,000employees,it has(21)____________a household name. Almost4,000of these employees(22)____________managerial or executive positions.The bank has an outstanding(23)____________of profitability,which has been achieved by introducing innovations at the same time as maintaining leadership of the(24)____________.The bank’s comprehensive training programme concentrates on(25)____________the most important skills that graduates need in order to(26)____________early management responsibility.Trainees take responsibility for their own continuous self-development through visiting other branches and departments,and by(27)____________courses in management skills. They also receive training in order to increase their knowledge of the bank’s(28)___________. The bank supports(29)____________of staff who wish to take professional examinations,and itsGraduate Training Scheme is(30)_____________to the nationally recognized Diploma in Management.Obviously the quality of its mangers is of(31)____________importance to the bank’s performance.It welcomes good graduates in any subject area,(32)____________they can demonstrate the ability to influence events,and have the potential to(33)____________both as leaders and as part of a team.Most graduate trainees join the Retail Banking division initially. Those starting on this programme will soon have the(34)____________to work in other parts of the bank and can(35)____________a varied and flexible working life.Example:A budgetaryB fiscalC financialD economic0A B C DExample21A opened B entered C turned D become22A hold B do C keep D own23A career B catalogue C record D experience24A area B trade C record D market25A making B reaching C developing D heightening26A present B treat C deal D handle27A observing B attending C involving D staying28A services B goods C creations D abilities29A colleague B members C people D persons30A qualified B combined C fastened D linked31A main B vital C necessary D superior32A therefore B thus C provided D only33A succeed B realize C gain D overcome34A choice B chance C likelihood D probability35A forecast B believe C suppose D expectPART FIVESection AQuestions36-40Read the text below about a special kind of competition.In most of the lines36-40there is one extra word which does not fit.One or two lines, however,are correct.If a line is correct,write CORRECT on your Answer Sheet.If there is an extra word in the line,write the extra word in CAPITAL LETTERS on your Answer Sheet.Examples:0The international Youth Skills Olympics is a vocational skills competition in0C O R R E C T00which the young people demonstrate their achievements in a range of areas.00T H E36The competition,which there is held every two years,is organized by the international 37Training Organisation.All petitors qualify for the team by getting through38a tough national competition.Their backgrounds are vary from arts to sciences,39and students to the self-employed.Since they do not know which skill area they40will be tested in,they must to train for everything before the start of the competition.Section BQuestions41-45Read the text below about market research.In each line41-45there is one wrong word.For each line41-45,write the correct word in CAPITAL LETTERS on your Answer Sheet.Examples:0Your business will only success if customers like your product0S U C C E E D00or service and are prepared to give you money in exchange about it00F O RMarket Research41Before you start a business,it is importance to undertake market research42and to assess the results with great care:you need to finding out about your43potential customers and the state of the market,included your competitors.44The more detailed your market research are,the more profitable your business45is likely to be.Carry out your study thorough,and repeat it to ensure your results are reliable.。
剑桥商务英语(中级)考试全真试题(2)参考答案.doc
READING 1 hour剑桥商务英语(中级)考试全真试题(2)参考答案PART ONEFrom: Marlene (Director of Sales and Marketing) To: All staffDate:7th December 2005Subject: Advertising campaignI believe everyone already to known about our new product TE 一128. According to our budget, I decided to advertise on radio. I hope to using this channel let the public well known our this product and opening a new market.MarleneBand 2All the content points are addressed, and the fomiat of the memo is appropriate. However, there are several language errors which are distracting and these would tend to have a negative effect on the target reade 匚 Sample B 1 C2B3 A4C5D6B7DPART TWO8C9F10A11 E12 DPART THREE13 A14 B15 B16 A 17C18DPART FOUR19 C 20 D 21 A 22 C 23 D 24 D 25 B26 A29 D30 A31 A32 C33 B PART FIVE34 UP 35 ADVERTISING36CORRECT 37 BEING 38 THE39 SOMETHING40 OUT 41 CORRECT42 CLOSELY43 MAKING44 PUT45 CORRECT WRITING45 minutesPART ONESample A27 D 28 CBand 3All the content points have been addressed relatively clearly, and an attempt has been made to expand upon the prompts and avoid lifting language from the question paper. Some languages enors occur, but these relatively minor and do not obscure the message.PART TWOSample CBand 2All the content points are addresses, the organisation of the report is generally good, and the writer uses a range of cohesive devices・However, there is repetition at times and the register is not always consistent. Frequent errors are likely to have a negative effect upon the reader.Sample D40 minutes (including 10 minutes , transfer time)Report on staff recruitmentBand5All the content points are clearly covered and the report is easy to read, making use of a good range of expressions, including linking devices and phrases ・ The use of language is ambitious for the level, and although there are some errors, these tend to be relatively minor and do not detract from the clear communication of the message ・LISTENINGPART ONE1 SERVIC 玖S) (SECTION) 3 DAMAGED5 SECTOR BRIEFING7 ECONOMIC DEVELOPMENT 9 MANAGEMENT SCHOOL 11 7: 45 pm / 19: 45 PART TWO 13 B14 C15 F16 A 17 H PARTTHREE23 B 24 C 25 A26 C27 B2 PACKING4 (AN) ENGINEER 6 INVESTMENT NEWS 8 CORPORATE REGISTER 10 INDUSTRIAL RELATIONS 12 BOOK SIGNING 18D19 C 20 H 21 A 22 F28 A29 C30 A。
BEC剑桥商务英语中级阅读理解精选练习题2篇
BEC剑桥商务英语中级阅读理解精选练习题2篇为了让大家更好的准备商务英语BEC中级考试,给大家带来BEC中级阅读理解,下面就和大家分享,来欣赏一下吧。
2020年BEC剑桥商务英语中级阅读理解练习题一Read the article below about stress management, and answer questions 13-20 on the opposite page.。
A Lesson In Stress ManagementDemands placed on us at work can often lead to considerable worry and discomfort. There are, however, ways of protecting ourselves from the stress we face at work. We interviewed Jane Collard, a consultant in stress management.1. In Jane Collard’s opinion, stre ss is becoming an increasingly common feature of the workplace. Stress is a highly individual reaction, which varies considerably from person to person, and it is difficult for some employees to avoid it. Indeed, stress is regarded by many as part of the organizational culture of our institutions: itcomes with the job. Recent figures indicate that time taken off work because of stress has increased by 500 per cent since the 1950s. Undoubtedly, changes in working conditions have led to greater pressure at work at all levels. With reductions in staffing, workloads for individual employees have increased. In addition, many employees are left worrying about the security of their jobs.2. On the stress management courses that she runs, Jane Collard tries to make the trainees realise that stress in itself is not harmful. Everyone needs a certain level of stress to enable them to feel motivated and to perform effectively. A complete absence of stress can be as damaging as overstress, since it can make people lose interest in their work, and even lead to depression. The difficulties occur when the amount of stress rises above a level which is healthy for a particular individual. If this happens, the effects are very obvious and the trainees are taught to recognize the signs. Stress may be expressed physically, for example through headaches and tiredness, or through emotional problems such as depression. A person suffering from stress may also start to behave differently, and can be difficult to deal with.3. While it may not always be possible to prevent stress, there are a number of ways in which it can be controlled. The first thingthat the trainees learn is how to manage their time effectively. This involves, first of all, setting realistic goals for both the short and long term. Once this framework has been established, tasks are then prioritised on a daily basis. The trainees are also reminded that when they are under pressure the less important items should be left, and they should never hesitate to delegate. Everyone is encouraged to look at ways of reducing ’wasted time ’, for example by grouping similar tasks together or dealing with items immedkiately.4. Jane feels that one of the most useful features of the course is that it enables trainees to deal with those demands or deadlines that they regard as unreasonable. They are encouraged to avoid being defensive, but at the same time they are advised not to be afraid of saying ’no’. They are asked to give reasons only if necessary. The training helps them to foresee difficult situations or unwanted demands, and they learn how to prepare themselves mentally. Everyone is encouraged not to get stuck in negative thought patterns, where stress can feed a circular sense of helplessness. One solution they discuss is to think of a more encouraging alternative for each negative message. They learn, for example, to remind themselves that nothing terrible happens when a demand is refused or a deadline missed. Life goes on.Questions 13-16For questions 13-16, choose the best title for each numbered paragraph from the list below.For each numbered paragraph 1-4, mark one letter (A-G) on your Answer Sheet. Do not use any letter more than once.13 Paragraph 1 ______ 14 Paragraph 2 ______15 Paragraph 3 ______ 16 Paragraph 4 ______A Higher stress levels among top managersB Coping with stress through a positive attitudeC Time lost at work through sicknessD Causes of increased stress in the work environmentE Explanations for missed deadlinesF stress reduction through better organisationG Typical problems associated with stressQuestions 17-20? Using the information in the text, complete each sentence 17-20 with a phrase A-G from the list below.? For each question 17-20, mark one letter (A-G) on your Answer Sheet.? Do not use any letter more than once.17 Most people agree that the recent increase in stress is due to changes in ____________.18 The trainees are taught that the right level of stress at work is important for good. 19 Trainees learn that one way of limiting stress is by deciding upon.20 One of the most important parts of the course is learning how to react to___A levels of performanceB shorter deadlinesC employment practicesD higher levels of sicknessE unfair demandsF successful management structureG practical参考答案:13.D 14.G 15.F 16.B 17.C 18.A 19.G 20.E2020年BEC剑桥商务英语中级阅读理解练习题二Modern-day business really does transcend national barriers. Thanks to sophisticated IT and communications systems, businesses can now market their products on a truly global scale. The world is indisputably becoming a smaller place, as service and manufacturing companies search the international marketplace for new suppliers and clients. Businesses must, however, be aware that once they expand the area in which they operate, they face increased competition. The standard and quality of their goods become increasingly important in keeping up with competitors. But most of all, it is the service element accompanying the goods which is crucial to a company’s success in a particular market. This new philosophy has led to many companies, some of which have even offered products of a lesser quality, gaining success overseas.Although globalisation may, in some senses, have brought national economies closer together, societies around the world still have radically different expectations, processes and standards. These are not a function of economic change, but are moredeep-rooted and difficult to alter. They can be a major problem for businesses expanding abroad, with the greatest obstacle of all being the language barrier. If you have to deal with clients,suppliers and distributors in a range of countries, you will not only need the skills to communicate with them, you will also need to reconcile any national biases you have with the diverse ways of doing business that exist around the globe.The value of effective communication is not to be underestimated. New technology such as videoconferencing and email has played a part in making the communication process easier, and it may also be possible that the introduction of language interpretation software will help with some global communications problems. But, of course, it is the human element of the communication process that is so vital in business, especially in negotiations, presentations and team-building. It is essential for managers to meet regularly with staff, customers and partners, so that issues can be discussed, messages communicated and feedback obtained.The value of well-organised language training is immense, and can bring benefits to all levels and departments within a multinational organisation. Unfortunately, however, many organisations have a very narrow view when it comes to training of any kind. Often, an urgent requirement has to be identified before training is authorised. Then, a training company is employed or a。
剑桥商务英语中级考试阅读题2
XX年剑桥商务英语中级考试阅读题xx年剑桥商务英语中级考试阅读题路漫漫其修道远,吾将上下而求索。
以下是为大家搜索的.xx年剑桥中级阅读题,希望对正在关注的您有所帮助!更多精彩内容请及时关注我们!Ministry of Foreign Trade 19th January , 1 993Xi Changan StreetBeijing , ChinaDear Sirs,This letter is in regard to the window glass business between our firm and the China National Light industrial Products Import & Export Corporation, Daren Branch and the Daren Window Glass Factory.1. Our two sides sincerely worked in the past and the window glass business has already been done suessfully. However, the quantity of products doesn t meet our requirements. This pany wants to develop the trade and business further in this line. We now expect to begin working with all the other branches and window glass factories on the same basis ,i. e. pensation trade.2. For the U. S. A. market, we require very large quantities of small cut sizes. Therefore, we are asking your prompt assistance to help us out in expanding glass-cutting business. We would highly appreciate it if you take this matter into consideration. We are certain that ,withyour prompt cooperation, our purchases of Chinese window glass for sale in the U. S. A. market will very quickly increase to a large and substantial volume. With the establishment of diplomatic relations between our two countries ,the time is now right for a very quick and large increase in trade between us.3. For your information, we are doing everything possible to cooperate in achieving our mutual goal of making the window glass business a very large one. We have offered to purchase various equipment for your Dairen factory which will increase its products, improve quality and raise its efficiency. We have offered to aept payment for this machiner y in the form of buy-back of glass. We have also cooperated with the factory in making suggestions for better efficient packing and containerization. The factory has been very cooperative and receptive to our ideas. As we want to begin our business with the other branches too ,we plan to offer the same suggestions and proposals to purchase machinery for them.4. From this letter, you can see that we are very sincere in our desire for a long-term relationship between our two countries and our firm and the various branches of the China National Light industrial Products Import and Export Corporation, Window Glass Departments .During our next visit to China, we will discuss the appointment of our firm as the exclusive agent for Chinese Window Glass in the U. S. A. market. Since we have discussed this question in the past ,we expect that the official appointment of our firm as the exclusive agentwill be made during our next trip.Thank you for your prompt attention to the above. Best regards.Sincerely yours ,Norman Goldstein. For questions 13-16 ,choose the correct title for each paragraph from the box below.. For each paragraph(1-4) mark one letter (A-G) on your Answer Sheet.. Do not mark any letter twice.13. Paragraph 1…… .14. Paragraph 2……15. Paragraph 3. ……16. Paragraph 4…… . . …… .A Our hope for a long-term relationshipB Our suessful cooperation in the pastC The diplomatic relations between our two countriesD Our wish to increase the quantity of productsE Our need of help in glass-cuttingF Our goal to make the window glass business largeG Improvement of equipment in Chinese factoriesQuestions l7-20. Using the information in thetest ,plete each sentence 17-20 ,with a phrase from thelist below (A-G).. For each sentence(17-20) mark one letter (A-G) on your Answer Sheet.. Do not mark any lette r twice.17. When we visit your country again next time ,we hope you 11. . . . . .18. On the basis of pensation trade ,we are goingto. . . . . .19. In order to enlarge our window glass business, we re doing our best to. . . . . .20. To other branches that have business with us, we ll. . . . . .A take this problem into consideration.B develop and expand the trade and business further.C make our pany the sole agent in China.D offer to buy equipment for them.E aept payment for this equipment.F start cooperation with other branches and factories.G cooperate with you and realize our mon dream.。
剑桥商务英语阅读全真试题及答案费下载.doc
剑桥商务英语(BEC)中级阅读全真试题及答案BEC中级阅读全真试题READINGQUESTIONS 1 -45 PART ONE Questions 1 -7Look at the sentences below and the job advertisements on the opposite page.Which job does each sentence 1-7 refer to?For each sentence, mark one letter (A, B, C or D) on your Answer Sheet.You will need to use some of these letters more than once.ExamplerO This post involves some secretarial duties.OABCD1You will be responsible for the operation of a computer system.2You must be able to forecast what people will want to wear.3You will be able to work with people from many different countries and backgrounds.4You will have a qualification which covers two subject areas.5It is necessary to have worked in this sector before.6You will need to keep in contact with the headquarters of the organization.7The advertisement emphasises the need to have a suitable approach to important people.ABUSINESS MANAGERYou will be responsible for our global business within specific countries and will have a good understanding of international distribution, possibly based on previous experience, plus the ability to work in markets that are highly varied in their culture. You will be fluent in a second language, be willing to travel extensively, and preferably have a degree.BDEPARTMENT STORE BUYERBased at our head office in London, you will select and order stock from our suppliers in Italy. You will need to predict fashion trends and build a strong relationship with our Italian office. You will have gained your buying experience in women*s fashion and will hold a degree in design with a business studies component.cLEGAL SERVICES ADMINISTRATORAs head of the legal office, your work will include managing the office IT network, typing reports, diary maintenance and supervision of another staff member. You will need good organizational skills in order to keep ahead of a varied workload. You will be dealing with senior executives and government officials, so a mature and efficient manner is essential.DREGIONAL LEISURE SITES MANAGERYou will be responsible for budgetary planning, contract negotiations, local marketing and effective administration. You will communicate frequently with our main office using the latest technology. Your experience could be from any business sector but you should enjoy outdoor life and will ideally possess an estate management qualification.PART TWO Questions 8-12•Read the extract below from an article about the coffee industry.•Choose the best sentence from the list on the opposite page to fill each of the gaps.•For each gap 8-12, mark one letter (A-I)on your Answer Sheet.•Do not use any letter more than once.Coffee is worth approximately $50-60bn per annum in terms of world sales. It is a truly international commodity, and today more than 50 countries in the world grow coffee beans, (example) I. ICO organization helps coffee producers and promotes coffee conumption worldwide.ICO estimates that world production next year will reach 97.5 million bags. 11.3 million bags higher than the current year. (8). As the largest producing country, Brazil is particularly important in the coffee world. In 1994 Brazil was responsible for 25% of world production, Colombia was next with 13.4%, Indonesia had 7.5%, Mexico 4.7%, Guatemala 3.8% and Ethiopia and Vietnam were equal with 3.4%.Coffee is a tough crop, and can be grown in areas where it is difficult or impossible to grow other crops. (9) However, disease is always problem for coffee production, as we can see in some parts of South America at the moment.ICO is active in educating farmers about avoiding disease and dealing with problems when they occur.The distribution chain varies from country to country, explains Pablo Dubois. In most countries the smaller farmers sell their crop to a local trader, who then sells it on to exporters. There are, however, other distribution systems. (10). Some countries, like Vietnam, have special government marketing organizations for coffee.Coffee prices often vary greatly from one year to the next. In 1997, for example, there was a large rise in the world price, which was immediately felt by the consumer. Rising prices always result in a drop in sales, which will have a bad effect on those developing countries, which are highly dependent on foreign exchange from coffee exports. (11).In the opinion of Pablo Dubois, the biggest problem for his organisation is to create greater consumer awareness of the different varieties of coffee and different ways of preparing it. (12). ICO is therefore concentrating its promotional activities on Russia and China. It is also encouraging environmentally friendly coffee production, and last years seminar on coffee and the environment created a lot of interest.The future looks bright for the coffee industry. It is estimated that consumption over the next few years will continue to rise steadily. New markets like Eastern Europe and China are expected to develop fast.A.As a result, the membership now represents 94% of all exporters and 60% of all importers.B.In some of these countries, this can amount to as much as 50% of all export earning.C.In North America, most consumers already have above average knowledge of the range available.D.For example, frost and wind are particularly damaging to coffee crops.rger coffee growers, for example, frequently export directly.F.The main reason for this is higher Brazilian output as production recovers from weather damage to crops.G.It is cultivated in mountain regions which can only be reached by animal transport, and in other difficult areas where modern agricultural equipment cannot be used.H.This is because there is a demand for coffee in Germany, and it is also sold in the UK and in the us.L This make the coffee industry fairly universal, according to Pablo Dubois, Head of the International Coffee Organisation (ICO), based in London.PART THREE Questions 13-20Read the article below about stress management, and answer questions 13-20 on the opposite page.A Lesson In Stress ManagementDemands placed on us at work can often lead to considerable worry and discomfort. There are, however, ways of protecting ourselves from the stress we face at work. We interviewed JaneCollard, a consulUnt in stress management.1.In Jane Collard's opinion, stress is becoming an increasingly common feature of the workplace. Stress is a highly individual reaction, which varies considerably from person to person, and it is difficult for some employees to avoid it. Indeed, stress is regarded by many as part of the organizational culture of our institutions: it comes with the job. Recent figures indicate that time taken off work because of stress has increased by 500 per cent since the 1950s. Undoubtedly, changes in working conditions have led to greater pressure at work at all levels. With reductions in staffing, workloads for individual employees have increased. In addition, many employees are left worrying about the security of their jobs.2.On the stress management courses that she runs, Jane Collard tries to make the trainees realise that stress in itself is not harmful. Everyone needs a certain level of stress to enable them to feel motivated and to perform effectively. A complete absence of stress can be as damaging as overstress, since it can make people lose interest in their work, and even lead to depression. The difficulties occur when the amount of stress rises above a level which is healthy for a particular individual. If this happens, the effects are very obvious and the trainees are taught to recognize the signs. Stress may be expressed physically, for example through headaches and tiredness, or through emotional problems such as depression. A person suffering from stress may also start to behave differently, and can be difficult to deal with.3.While it may not always be possible to prevent stress, there are a number of ways in which it can be controlled. The first thing that the trainees learn is how to manage their time effectively. This involves, first of all, setting realistic goals for both the short and long term. Once this framework has been established, tasks are then prioritised on a daily basis. The trainees are also reminded that when they are under pressure the less important items should be left, and they should never hesitate to delegate. Everyone is encouraged to look at ways of reducing 'wasted time for example by grouping similar tasks together or dealing with items immedkiately.4.Jane feels that one of the most useful features of the course is that it enables trainees to deal with those demands or deadlines that they regard as unreasonable. They are encouraged to avoid being defensive, but at the same time they are advised not to be afraid of saying 'no'. They are asked to give reasons only if necessary. The training helps them to foresee difficult situations or unwanted demands, and they learn how to prepare themselves mentally. Everyone is encouraged not to get stuck in negative thought patterns, where stress can feed a circular sense of helplessness. One solution they discuss is to think of a more encouraging alternative for each negative message. They learn, for example, to remind themselves that nothing terrible happens when a demand is refused or a deadline missed. Life goes on.Questions 13-16For questions 13-16, choose the best title for each numbered paragraph from the list below.For each numbered paragraph 1-4, mark one letter (A-G) on your Answer Sheet.Do not use any letter more than once.13 Paragraph 1 14 Paragraph 215 Paragraph 3 16 Paragraph 4A Higher stress levels among top managersB Coping with stress through a positive attitudeC Time lost at work through sicknessD Causes of increased stress in the work environmentE Explanations for missed deadlinesF stress reduction through better organisationG Typical problems associated with stress Questions 17-20•Using the information in the text, complete each sentence 17-20 with a phrase A-G from the list below.•For each question 17-20, mark one letter (A-G) on your Answer Sheet., Do not use any letter more than once.17Most people agree that the recent increase in stress is due to changes in.18The trainees are taught that the right level of stress at work is important for good.19Trainees learn that one way of limiting stress is by deciding upon.20One of the most important parts of the course is learning how to react toA levels of performanceB shorter deadlinesC employment practicesD higher levels of sicknessE unfair demandsF successful management structureG practical targetsPART FOUR Questions 21 -35•Read the text below about job prospects at the Provincial Bank.•Choose the correct word A, B, C, or, D on the opposite page to fill each gap.•For each question 21-35, mark one letter (A, B, C, or D) on your Answer Sheet.Employment Opportunities for Graduates with the Provincial BankThe Provincial Bank is one of the biggest (example)institutions in the U.K. With its 1,900 branches and 58,000 employees, it has (21)a household name. Almost 4,000 of these employees (22) managerial or executive positions. The bank has an outstanding (23) of profitability, which has been achieved by introducing innovations at the same time as maintaining leadership of the (24) . The bank's comprehensive training programme concentrates on (25)the most important skills that graduates need in order to (26)early management responsibility. Trainees take responsibility for their own continuous self-development through visiting other branches and departments, and by (27)courses in management skills. They also receive training in order to increase their knowledge of the bank's (28). The bank supports (29)of staff who wish to take professional examinations, and its Graduate Training Scheme is (30)to the nationally recognized Diploma in Management.Obviously the quality of its mangers is of (31)importance to the bank's performance. It welcomes good graduates in any subject area, (32)they can demonstrate the ability to influence events, and have the potential to (33)both as leaders and as part of a team. Most graduate trainees join the Retail Banking division initially. Those starting on this programme will soon have the (34)to work in other parts of the bank and can (35)a varied and flexible working life.Example:A budgetary B fiscal C financial D economic Example21A opened B entered C turned D become22A hold B do C keep D own23A career B catalogue C record D experience24A area B trade C record D market25A making B reaching C developing D heightening26A present B treat C deal D handle27A observing B attending C involving D staying28A services B goods C creations D abilities29A colleague B members C people D persons30A qualified B combined C fastened D linked31A main B vital C necessary D superior32A therefore B thus C provided D only33A succeed B realize C gain D overcome34A choice B chance C likelihood D probability35A forecast B believe C suppose D expectPART FIVE Section A Questions 36-40Read the text below about a special kind of competition.In most of the lines 36-40 there is one extra word which does not fit. One or two lines, however, are correct.If a line is correct, write CORRECT on your Answer Sheet.If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet.Examples:0 The international Youth Skills Olympics is a vocational skills competition in 0 C O R REC TOO which the young people demonstrate their achievements in a range of areas. 00TH E36The competition, which there is held every two years, is organized by the international37Training Organisation. AH U.K. competitors qualify for the team by getting through38 a tough national competition.Their backgrounds are vary from arts to sciences,39and students to the self-employed. Since they do not know which skill area they40will be tested in, they must to train for everything before the start of the competition.Section B Questions 41-45Read the text below about market research.In each line 41-45 there is one wrong word.For each line 41-45,write the correct word in CAPITAL LETTERS on your Answer Sheet. Examples:0 Your business will only success if customers like your product 0 S U C C E E DOO or service and are prepared to give you money in exchange about it 00 F O RMarket Research41Before you start a business, it is importance to undertake market research42and to assess the results with great care: you need to finding out about your43potential customers and the state of the market, included your competitors.44The more detailed your market research are, the more profitable your business45 is likely to be. Carry out your study thorough, and repeat it to ensure your results are reliable.。
剑桥商务英语(BEC)中级阅读全真试题及答
剑桥商务英语(BEC)中级阅读全真试题及答案BEC中级阅读全真试题READINGQUESTIONS 1-45PART ONEQuestions 1-7Look at the sentences below and the job advertisements on the opposite page.Which job does each sentence 1-7 refer to?For each sentence, mark one letter (A, B, C or D) on your Answer Sheet.You will need to use some of these letters more than once.Example:0 This post involves some secretarial duties.0 A B C D1 You will be responsible for the operation of a computer system.2 You must be able to forecast what people will want to wear.3 You will be able to work with people from many different countries and backgrounds.4 You will have a qualification which covers two subject areas.5 It is necessary to have worked in this sector before.6 You will need to keep in contact with the headquarters of the organization.7 The advertisement emphasises the need to have a suitable approach to important people.ABUSINESS MANAGERYou will be responsible for our global business within specific countries and will have a good understanding of international distribution, possibly based on previous experience, plus the ability to work in markets that are highly varied in their culture. You will be fluent in a second language, be willing to travel extensively, and preferably have a degree.BDEPARTMENT STORE BUYERBased at our head office in London, you will select and order stock from our suppliers in Italy. You will need to predict fashion trends and build a strong relationship with our Italian office. You will have gained your buying experience in women's fashion and will hold a degree in design with a business studies component.CLEGAL SERVICES ADMINISTRATORAs head of the legal office, your work will include managing the office IT network, typing reports, diary maintenance and supervision of another staff member. You will need good organizational skills in order to keep ahead of a varied workload. You will be dealing with senior executives and government officials, so a mature and efficient manner is essential.DREGIONAL LEISURE SITES MANAGERYou will be responsible for budgetary planning, contract negotiations, local marketing and effective administration. You will communicatefrequently with our main office using the latest technology. Your experience could be from any business sector but you should enjoy outdoor life and will ideally possess an estate management qualification.PART TWOQuestions 8-12·Read the extract below from an article about the coffee industry.·Choose the best sentence from the list on the opposite page to fill each of the gaps.·For each gap 8-12, mark one letter (A-I)on your Answer Sheet.·Do not use any letter more than once.Coffee is worth approximately $50-60bn per annum in terms of world sales. It is a truly international commodity, and today more than 50 countries in the world grow coffee beans. (example) ______I_____. ICO organization helps coffee producers and promotes coffee conumption worldwide.ICO estimates that world production next year will reach 97.5 million bags.11.3 million bags higher than the current year. (8) ____________. As the largest producing country, Brazil is particularly important in the coffee world. In 1994 Brazil was responsible for 25% of world production, Colombia was next with 13.4%, Indonesia had 7.5%, Mexico 4.7%, Guatemala 3.8% and Ethiopia and Vietnam were equal with 3.4%.Coffee is a tough crop, and can be grown in areas where it is difficult or impossible to grow other crops. (9) However, disease is always problem for coffee production, as we can see in some parts of South America at the moment.ICO is active in educating farmers about avoiding disease and dealing with problems when they occur.The distribution chain varies from country to country, explains Pablo Dubois. In most countries the smaller farmers sell their crop to a local trader, who then sells it on to exporters. There are, however, other distribution systems. (10) ____________. Some countries, like Vietnam, have special government marketing organizations for coffee.Coffee prices often vary greatly from one year to the next. In 1997, for example, there was a large rise in the world price, which was immediately felt by the consumer. Rising prices always result in a drop in sales, which will have a bad effect on those developing countries, which are highly dependent on foreign exchange from coffee exports. (11)____________.In the opinion of Pablo Dubois, the biggest problem for his organisation is to create greater consumer awareness of the different varieties of coffee and different ways of preparing it. (12)____________. ICO is therefore concentrating its promotional activities on Russia and China. It is also encouraging environmentally friendly coffee production, and last year's seminar on coffee and the environment created a lot of interest.The future looks bright for the coffee industry. It is estimated that consumption over the next few years will continue to rise steadily. New markets like Eastern Europe and China are expected to develop fast.A. As a result, the membership now represents 94% of all exporters and 60% of all importers.B. In some of these countries, this can amount to as much as 50% of all export earning.C. In North America, most consumers already have above average knowledge of the range available.D. For example, frost and wind are particularly damaging to coffee crops.E. Larger coffee growers, for example, frequently export directly.F. The main reason for this is higher Brazilian output as production recovers from weather damage to crops.G. It is cultivated in mountain regions which can only be reached by animal transport, and in other difficult areas where modern agricultural equipment cannot be used.H. This is because there is a demand for coffee in Germany, and it is also sold in the UK and in the US.I. This make the coffee industry fairly universal, according to Pablo Dubois, Head of the International Coffee Organisation (ICO), based in London.PART THREEQuestions 13-20Read the article below about stress management, and answer questions 13-20 on the opposite page.A Lesson In Stress ManagementDemands placed on us at work can often lead to considerable worry and discomfort. There are, however, ways of protecting ourselves from the stress we face at work. We interviewed Jane Collard, a consultant in stress management.1. In Jane Collard's opinion, stress is becoming an increasingly common feature of the workplace. Stress is a highly individual reaction, which varies considerably from person to person, and it is difficult for some employees to avoid it. Indeed, stress is regarded by many as part of the organizational culture of our institutions: it comes with the job. Recent figures indicate that time taken off work because of stress has increased by 500 per cent since the 1950s. Undoubtedly, changes in working conditions have led to greater pressure at work at all levels. With reductions in staffing, workloads for individual employees have increased. In addition, many employees are left worrying about the security of their jobs.2. On the stress management courses that she runs, Jane Collard tries to make the trainees realise that stress in itself is not harmful. Everyone needs a certain level of stress to enable them to feel motivated and to perform effectively. A complete absence of stress can be as damaging as overstress, since it can make people lose interest in their work, and even lead to depression. The difficulties occur when the amount of stress rises above a level which is healthy for a particular individual. If this happens, the effects are very obvious and the trainees are taught to recognize the signs. Stress may be expressed physically, for example through headaches and tiredness, or through emotional problems such as depression. A person suffering from stress may also start to behave differently, and can be difficult to deal with.3. While it may not always be possible to prevent stress, there are a number of ways in which it can be controlled. The first thing that the trainees learn is how to manage their time effectively. This involves, first of all, setting realistic goals for both the short and long term. Once this framework has been established, tasks are then prioritised on a daily basis. The trainees are also reminded that when they are under pressure the less important items should be left, and they should never hesitate to delegate. Everyone is encouraged to look at ways of reducing 'wasted time ', for example by grouping similar tasks together or dealing with items immedkiately.4. Jane feels that one of the most useful features of the course is that it enables trainees to deal with those demands or deadlines that they regard as unreasonable. They are encouraged to avoid being defensive, but at the same time they are advised not to be afraid of saying 'no'. They are asked to give reasons only if necessary. The training helps them to foresee difficult situations or unwanted demands, and they learn how to prepare themselves mentally. Everyone is encouraged not to get stuck in negative thought patterns, where stress can feed a circular sense of helplessness. One solution they discuss is to think of a more encouraging alternative for each negative message. They learn, for example, to remind themselves that nothing terrible happens when a demand is refused or a deadline missed. Life goes on.Questions 13-16For questions 13-16, choose the best title for each numbered paragraph from the list below.For each numbered paragraph 1-4, mark one letter (A-G) on your Answer Sheet.Do not use any letter more than once.13 Paragraph 1 ______ 14 Paragraph 2 ______15 Paragraph 3 ______ 16 Paragraph 4 ______A Higher stress levels among top managersB Coping with stress through a positive attitudeC Time lost at work through sicknessD Causes of increased stress in the work environmentE Explanations for missed deadlinesF stress reduction through better organisationG Typical problems associated with stressQuestions 17-20•Using the information in the text, complete each sentence 17-20 with a phrase A-G from the list below.•For each question 17-20, mark one letter (A-G) on your Answer Sheet.•Do not use any letter more than once.17 Most people agree that the recent increase in stress is due to changes in ____________.18 The trainees are taught that the right level of stress at work is important for good.19 Trainees learn that one way of limiting stress is by deciding upon.20 One of the most important parts of the course is learning how to react to___A levels of performanceB shorter deadlinesC employment practicesD higher levels of sicknessE unfair demandsF successful management structureG practical targetsPART FOURQuestions 21-35·Read the text below about job prospects at the Provincial Bank.·Choose the correct word A, B, C, or, D on the opposite page to fill each gap.·For each question 21-35, mark one letter (A, B, C, or D) on your Answer Sheet.Employment Opportunities for Graduates with the Provincial BankThe Provincial Bank is one of the biggest (example) ____________ institutions in the U.K. With its 1,900 branches and 58,000 employees, it has (21) ____________ a household name. Almost 4,000 of these employees (22) ____________ managerial or executive positions. The bank has an outstanding (23) ____________ of profitability, which has been achieved by introducing innovations at the same time as maintaining leadership of the (24) ____________. The bank's comprehensive training programme concentrates on (25) ____________ the most important skills that graduates need in order to (26) ____________ early management responsibility. Trainees take responsibility for their own continuous self-development through visiting other branches and departments, and by (27)____________ courses in management skills. They also receive training in order to increase their knowledge of the bank's (28) ___________. The bank supports (29)____________ of staff who wish to take professional examinations, and its Graduate Training Scheme is (30)_____________ to the nationally recognized Diploma in Management.Obviously the quality of its mangers is of (31)____________ importance to the bank's performance. It welcomes good graduates in any subject area, (32)____________ they can demonstrate the ability to influence events, and have the potential to (33)____________ both as leaders and as part of a team. Most graduate trainees join the Retail Banking division initially. Those starting on this programme will soon have the (34)____________ to work in other parts of the bank and can (35)____________ a varied and flexible working life.Example:A budgetary B fiscal C financial D economic Example21 A opened B entered C turned D become22 A hold B do C keep D own23 A career B catalogue C record D experience24 A area B trade C record D market25 A making B reaching C developing D heightening26 A present B treat C deal D handle27 A observing B attending C involving D staying28 A services B goods C creations D abilities29 A colleague B members C people D persons30 A qualified B combined C fastened D linked31 A main B vital C necessary D superior32 A therefore B thus C provided D only33 A succeed B realize C gain D overcome34 A choice B chance C likelihood D probability35 A forecast B believe C suppose D expectPART FIVESection AQuestions 36-40Read the text below about a special kind of competition.In most of the lines 36-40 there is one extra word which does not fit. One or two lines, however, are correct.If a line is correct, write CORRECT on your Answer Sheet.If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet.Examples:0 The international Youth Skills Olympics is a vocational skills competition in 0 C O R R E C T00 which the young people demonstrate their achievements in a range of areas. 00 T H E36 The competition, which there is held every two years, is organized by the international37 Training Organisation. All U.K. competitors qualify for the team by getting through38 a tough national competition.Their backgrounds are vary from arts to sciences,39 and students to the self-employed. Since they do not know which skill area they40 will be tested in, they must to train for everything before the start of the competition.Section BQuestions 41-45Read the text below about market research.In each line 41-45 there is one wrong word.For each line 41-45,write the correct word in CAPITAL LETTERS on your Answer Sheet. Examples:0 Your business will only success if customers like your product 0 S U C C E E D00 or service and are prepared to give you money in exchange about it 00 F O RMarket Research41 Before you start a business, it is importance to undertake market research42 and to assess the results with great care: you need to finding out about your43 potential customers and the state of the market, included your competitors.44 The more detailed your market research are, the more profitable your business45 is likely to be. Carry out your study thorough, and repeat it to ensure your results are reliable.参考答案READING1. C2. B3.A4.B5.A6.D 7C 8.F 9.G 10.E 11.B 12.C 13.D 14.G 15.F 16.B 17.C 18.A 19.G 20.E 21.D 22.A 23.C 24.B 25.C 26.D 27.B 28.A 29.B 30.D 31.B 32.A 33.A 34.B 35.D 36.THERE 37.CORRECT 38.ARE 39.CORRECT 40.TO 41.IMPORTANT 42.FIND 43.INCLUDING 44.IS 45.THOROUGHL Y。
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剑桥商务英语中级阅读全真试题(2)A. As a result, the membership now represents 94% of all exporters and 60% of all importers.B. In some of these countries, this can amount to as much as 50% of all export earning.C. In North America, most consumers already have above average knowledge of the range available.D. For example, frost and wind are particularly damaging to coffee crops.E. Larger coffee growers, for example, frequently export directly.F. The main reason for this is higher Brazilian output as production recovers from weather damage to crops.G. It is cultivated in mountain regions which can only be reached by animal transport, and in other difficult areas where modern agricultural equipment cannot be used.H. This is because there is a demand for coffee in Germany, and it is also sold in the UK and in the US.I. This make the coffee industry fairly universal, according to Pablo Dubois, Head of the International Coffee Organisation (ICO), based in London.PART THREEQuestions 13-20Read the article below about stress management, and answer questions 13-20 on the opposite page.A Lesson In Stress ManagementDemands placed on us at work can often lead to considerable worry anddiscomfort. There are, however, ways of protecting ourselves from the stress we face at work. We interviewed Jane Collard, a consultant in stress management.1. In Jane Collard’s opinion, stress is becoming an increasingly common feature of the workplace. Stress is a highly individual reaction, which varies considerably from person to person, and it is difficult for some employees to avoid it. Indeed, stress is regarded by many as part of the organizational culture of our institutions: it comes with the job. Recent figures indicate that time taken off work because of stress has increased by 500 per cent since the 1950s. Undoubtedly, changes in working conditions have led to greater pressure at work at all levels. With reductions in staffing, workloads for individual employees have increased. In addition, many employees are left worrying about the security of their jobs.2. On the stress management courses that she runs, Jane Collard tries to make the trainees realise that stress in itself is not harmful. Everyone needs a certain level of stress to enable them to feel motivated and to perform effectively. A complete absence of stress can be as damaging as overstress, since it can make people lose interest in their work, and even lead to depression. The difficulties occur when the amount of stress rises above a level which is healthy for a particular individual. If this happens, the effects are very obvious and the trainees are taught to recognize the signs. Stress may be expressed physically, for example through headaches and tiredness, or through emotional problems such as depression. A person suffering from stress may also start to behave differently, and can be difficult to deal with.3. While it may not always be possible to prevent stress, there are a number of ways in which it can be controlled. The first thing that the trainees learn is how to manage their time effectively. This involves, first of all, setting realistic goals for boththe short and long term. Once this framework has been established, tasks are then prioritised on a daily basis. The trainees are also reminded that when they are under pressure the less important items should be left, and they should never hesitate to delegate. Everyone is encouraged to look at ways of reducing ‘wasted time ’, for example by grouping similar tasks together or dealing with items immedkiately.4. Jane feels that one of the most useful features of the course is that it enables trainees to deal with those demands or deadlines that they regard as unreasonable. They are encouraged to avoid being defensive, but at the same time they are advised not to be afraid of saying ‘no’. They are asked to give reasons only if necessary. The training helps them to foresee difficult situations or unwanted demands, and they learn how to prepare themselves mentally. Everyone is encouraged not to get stuck in negative thought patterns, where stress can feed a circular sense of helplessness. One solution they discuss is to think of a more encouraging alternative for each negative message. They learn, for example, to remind themselves that nothing terrible happens when a demand is refused or a deadline missed. Life goes on.Questions 13-16For questions 13-16, choose the best title for each numbered paragraph from the list below. For each numbered paragraph 1-4, mark one letter (A-G) on your Answer Sheet. Do not use any letter more than once.A Higher stress levels among top managersB Coping with stress through a positive attitudeC Time lost at work through sicknessD Causes of increased stress in the work environmentE Explanations for missed deadlinesF stress reduction through better organisationG Typical problems associated with stress13 Paragraph 114 Paragraph 215 Paragraph 316 Paragraph 4Questions 17—20Using the information in the text, complete each sentence 17-20 with a phrase A-G from the list below. For each question 17-20, mark one letter (A-G) on your Answer Sheet. Do not use any letter more than once.17 Most people agree that the recent increase in stress is due to changes in ____________.18 The trainees are taught that the right level of stress at work is important for good.19 Trainees learn that one way of limiting stress is by deciding upon.20 One of the most important parts of the course is learning how to react toA levels of performanceB shorter deadlinesC employment practicesD higher levels of sicknessE unfair demandsF successful management structureG practical targets。