酒店常用英语100句
Housekeeping 客房服务(酒店常用英语)
Housekeeping 客房服务(酒店常用英语) Key Sentences（重点句子）99．Housekeeping．May I come in？我是客房的，可以进来吗？100．When would you like me to do your room，sir？您要我什么时间来给你打扫房间呢，先生？101．You can do it now if you like．如果您愿意，现在就可以打扫。
102．I would like you to go and get me a flask of hot water．我想请你给我拿一瓶开水来。
103．I'm sorry that your flask is empty．很抱歉您的水壶空了。
104．May I do the turn-down service for you now？现在可以为您收拾房间了吗？105．Oh，thank you．But you see，we are having some friends over．噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。
106．Could you come back in three hours？你能不能过3小时再来整理？107．Certainly，madam．I'll let the overnight staff know．当然可以，女士。
我会转告夜班服务员。
108．Would you tidy up a bit in the bathroom？请整理一下浴室好吗？109．I've just taken a bath and it is quite a mess now．我刚洗了澡，那儿乱糟糟的。
110．Besides，please bring us a bottle of just boiled water．此外，请给我们带瓶刚烧开的水来。
111．It's growing dark．Would you like me to draw the curtains for you？天黑下来了，要不要我拉上窗帘？112．Is there anything I can do for you？您还有什么事要我做吗？113．I'm always at your service．乐意效劳。
酒店英语口语100句
酒店英语口语100句1.Good morning, I have a reservation. 我好，我有预订。
2.What time is check-in? 什么时候可以入住？3.Can I see some identification, please? 请出示证件。
4.How much is the room per night? 一晚房费多少？5.Is breakfast included? 早餐包括在内吗？6.Could you please give me a wake-up call at 7 am? 能请您在早上7点叫我起床吗？7.Is there free Wi-Fi in the room? 房间里有免费的Wi-Fi吗？8.Can I have some extra pillows? 能给我一些额外的枕头吗？9.My key card isn’t working. 我的门卡不好用了。
10.What time is check-out? 退房时间是什么时候？11.Can I have a late check-out? 我能晚些退房吗？12.Is there a gym in the hotel? 酒店里有健身房吗？13.Do you have a pool? 有游泳池吗？14.I would like to book a massage. 我想预订一次按摩。
15.Are pets allowed in the hotel? 酒店允许宠物入住吗？16.Can I have a non-smoking room? 能给我一个非吸烟房间吗？17.Can you recommend a good restaurant nearby? 你能推荐附近的好餐厅吗？18.How do I get to the nearest subway station? 怎么去最近的地铁站？19.What time does the hotel restaurant open forbreakfast? 酒店餐厅早餐几点开始供应？20.Can you call a taxi for me? 能帮我叫一辆出租车吗？…97.The air conditioning in my room is not working. 我房间的空调坏了。
酒店英语口语常用100句
这篇《酒店英语⼝语常⽤100句》，是特地为⼤家整理的，希望对⼤家有所帮助！ 1) Good morning (afternoon ,evening),sir (madam).早上好(下午、晚上好)，好，先⽣(夫⼈) 2) How do you do? (-- how do you do ?)您好! 3) Hello (or hi )!您好! 4) How is everything (with you )? (您的)⼀切都好吗? 5) How are you getting on ( or along ) these days ?这⼏天过得怎么样? 6) How are you ? (- Fine ,thank you .and you? )您的⾝体好吗? 7) Glad (nice ) to see you . 见到您很⾼兴。
8) Welcome to our hotel. 欢迎到我们的酒店来! 9) It’s nice to meet you again , Mr. Johnson .再次见到您太好了，约翰逊先⽣。
10) Good –bye.(or bye-bye)再见! 11) Good night.晚安(晚间告别⽤) 12) Have a good rest.祝您休息好! 13) See you later (tomorrow). 以后(明天)见! 14) Hope to see you again soon. 希望不久再见到您! 15) Have a good time. 祝您过得愉快! 16) We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快! 17) Please don’t leave anything behind.请不要遗忘你的东西。
18) Mind (or watch) your step! 请⾛好! 19) We wish you a pleasant journey. 祝您旅途愉快! 20) Have a nice trip!⼀路平安! 21) All the best!万事如意。
酒店常用英语口语100句
我们都知道酒店的服务会决定酒店的档次。
所以每个细节都会留给客户不同的印象。
以下是⽆忧考编辑整理的酒店⽇常⼯作中最常⽤到的英语⼝语100句，希望对⼤家有所帮助。
酒店常⽤英语⼝语100句1. Good morning ，sir（madam）早上好，先⽣（⼩姐）2. Good afternoon ，ladies and gentlemen下午好，⼥⼠们，先⽣们。
3. Good evening ，miss Price晚上好，普莱丝⼩姐。
4. How are you today ，Mr Brown ？你今天好吗？布朗先⽣。
5. I‘m quite well ，thank you.我很好，谢谢你。
6. Hs good to see you again ，sir（madam）再次见到你真⾼兴，先⽣（⼩姐）7. Nice to meet you ，sir.见到你真⾼兴，先⽣。
8. Are you Mrs.Best？你是贝丝特夫⼈吗？9. You must be professor Ford.你⼀定是福特教授。
10. May I know your name，sir（madam）？我可以知道你的名字吗？先⽣（⼩姐）。
11. Here‘s a letter for you ，Dr white.怀特医⽣，这⼉有你的⼀封信。
12. you‘re wanted on the phone，Captain Smith.史密斯船长，有你的电话。
13. Welcome to our hotel， miss Henry.欢迎来到我们酒店，享利⼩姐。
14. May I be of service to you，Mr Baker ？我能为你服务吗？贝克先⽣？15. Can I help you， Ms Blake？我能帮你吗？布雷克⼩姐？16. Would you take the seat ，young lady ？请坐，⼩姐，17. May I help you ？18. Can I help you？我能帮你吗？19. What can I do for you ？我能为你作什么？20. May I take your ba for you？我可以为你拿你的⼿提包吗？21. May I help you with your suitcase？我能帮你拿你的箱⼦吗？22. Would you like me to call a taxi for you ？你需要我为你叫⼀辆出租车吗？23. Thank you very much.⾮常感谢24. Thanks for the trouble 。
酒店员工必备英语100句
酒店员工必备英语100句1. Checking-in and checking-out1.Hello, welcome to our hotel. How may I assist you?2.Do you have a reservation?3.May I have your ID or passport, please?4.Could you fill out this registration form, please?5.For how many nights will you be staying?6.Here is your room key. Your room number is XXX.7.Please sign here.8.Our check-in time is at 2 PM and check-out time is at 11 AM.9.Could you please settle your bill at the front desk?10.Thank you for staying with us. Have a safe journey!2. Room related phrases11.Do you have any avlable rooms?12.What type of room would you like, a single or a double?13.How much is the room per night?14.Does the room have a private bathroom?15.Is breakfast included in the room rate?16.Can I have a room with a view, please?17.I would like an extra bed in my room, is that possible?18.Could you please bring me some extra towels?19.The r conditioning in my room is not working.20.The Wi-Fi in my room is not connecting.3. Restaurant related phrases21.Good morning, would you like a table for two?22.Are you ready to order?23.May I recommend our chef’s special?24.How would you like your steak cooked, medium or well-done?25.Do you have any dietary restrictions or allergies?26.I would like a glass of red wine, please.27.Could I have the bill, please?28.Is service charge included in the bill?29.Can I pay with credit card?30.Thank you for dining with us, have a great day!4. Concierge services31.Excuse me, where can I find the nearest bank?32.Could you please recommend a local tourist attraction?33.Is there a gym or fitness center in the hotel?34.How can I arrange for a taxi to the rport?35.Are there any shopping malls near the hotel?36.What time is the next city tour?37.Could you please help me book tickets for a show?38.Where can I rent a bicycle?39.Can you give me directions to the nearest pharmacy?40.Thank you for your assistance, I appreciate it.5. General phrases41.May I have your attention, please?42.Could you please speak slower?43.I’m sorry, I don’t understand. Could you repeat that?44.Could you write it down, please?45.Can you help me with my luggage?46.Is there a safe in the room?47.What time does the breakfast start?48.Where is the nearest restroom?49.Can I have an extra pillow?50.Thank you for your help, you’ve been very kind.6. Dealing with complnts51.I apologize for the inconvenience. How may I assist you?52.I’m sorry to hear about the issue you’re experiencing.53.Let me see what I can do to resolve the problem.54.Would you like to speak to a manager?55.We will do our best to make sure this doesn’t happen agn.56.I understand your frustration and I apologize for the inconvenience caused.57.I assure you we will take immediate action to address the issue.58.Is there anything else I can do for you?59.Thank you for bringing this to our attention. We value your feedback.60.I apologize once agn for the inconvenience caused.7. Making recommendations61.I highly recommend the hotel’s spa for a relaxing experience.62.The hotel’s rooftop bar offers a breathtaking view of the city.63.The hotel restaurant serves delicious local cuisine.64.If you’re interested in shopping, there are several malls nearby.65.The hotel’s concierge can help you arrange tours and activities.66.The hotel staff is friendly and attentive to guests’ needs.67.The hotel’s swimming pool is perfect for a refreshing swim.68.The hotel offers a complimentary breakfast buffet.69.The hotel is located in a convenient and central area.70.The hotel provides free Wi-Fi in all rooms and public areas.8. Handling emergencies71.Is there a doctor or medical facility nearby?72.I need to report a lost item. What should I do?73.There is a fire alarm, please evacuate the building calmly.74.Is there a first d kit avlable in the hotel?75.There seems to be a power outage, what should I do?76.I need assistance with a guest who is feeling unwell.77.I believe there is a leak in the bathroom, can you please check?78.I need to report a suspicious person loitering in the hotel.79.There has been an accident in the hotel, we need immediate help.80.Please call the police, there has been a theft in a guest’s room.9. Handling phone calls81.Good morning/afternoon/evening, this is [hotel name]. How may I assist you?82.Could you please hold for a moment?83.I’m sorry, the person you are trying to reach is unavlable at the moment.84.I can transfer your call to the appropriate department, please hold.85.Can I take a message for the guest you are trying to reach?86.Thank you for calling [hotel name], have a great day!87.Could you please spell your name for me?88.Sorry, I didn’t catch your room number, could you repeat it?89.Is there anything else I can assist you with?90.Thank you for calling, have a pleasant day!10. Expressing gratitude91.Thank you for choosing to stay at our hotel.92.We appreciate your kind words and feedback.93.Thank you for your patience and understanding.94.We are grateful for your loyalty as a returning guest.95.Your satisfaction is our top priority.96.Thank you for dining at our restaurant, we hope youenjoyed your meal.97.We are thankful for the opportunity to serve you.98.Your contributions are greatly valued and appreciated.99.Thank you for your cooperation and compliance with ourrules.100.We are thankful for your presence and we hope you have a pleasant stay.These essential English phrases are crucial for hotel employees to effectively communicate with guests and provide excellent customer service. Memorizing and practicing these phrases can greatly improve guest satisfaction and enhance the overall hospitality experience.。
酒店英语对话100句
酒店英语对话100句Greetings （打招呼）1、Good morning ，sir（madam）早上好，先生（小姐）2、Good afternoon ，ladies and gentlemen 下午好，女士们，先生们。
3、Good evening ，miss Price晚上好，普莱丝小姐。
4、How are you today ，Mr Brown?你今天好吗?布朗先生。
5、I'm quite well ，thank you．我很好，谢谢你。
6、Hs good to see you again ，sir（madam）再次见到你真高兴，先生（小姐）7、Nice to meet you ，sir．见到你真高兴，先生。
Tithes（称呼）8、Are you mrs，Best?你是贝丝特夫人吗？9、You must be professor Ford．你一定是福特教授。
10、May I know your name，sir（madam）?我可以知道你的名字吗？先生（小姐）。
11、Here's a letter for you ，Dr white．怀特医生，这儿有你的一封信。
12、you're wanted on the phone，Captain Smith．史密斯船长，有你的电话。
13、Welcome to our hotel，miss Henry．欢迎来到我们酒店，享利小姐。
14、May I be of service to you，mr Baker?我能为你服务吗？贝克先生？15、Can I help you，Ms Blake?我能帮你吗？布雷克小姐？16、Would you take the seat ，young lady?请坐，小姐。
Offering Help 主动提出帮助17、May I help you?18、Can I help you?我能帮你吗？19、What can I do for you?我能为你作什么？20、May I take your ba for you?我可以为你拿你的手提包吗？21、May I help you with your suitcase?我能帮你拿你的箱子吗？22、Would you like me to call a taxi for you?你需要我为你叫一辆出租车吗？23、Thank you very much．非常感谢。
前线酒店英语常用语100句
前线酒店英语常用语100句Part 1问候及礼貌用语1、Good morning. (afternoon / evening / night.)早上好（下午好、晚上好、晚安）2、How are you? / How do you do? 您好！How are you doing today? / How isgoing today? 您今天过得好吗？3、Welcome to Ramada Plaza Optics Valley Hotel. 欢迎光临武汉华美达光谷大酒店。
4、Good-bye! Welcome you come again next time. 再见，欢迎下次再来！5、Mind your step and thank you for coming. 慢走，感谢您的光临。
6、Please wait a moment. /Just a moment. / Just a minute. 请稍等。
7、Sorry to have kept you waiting so long. 对不起，让您久等了。
8、I am sure everything will work out fine. 我确定会一切顺利的。
9、I’m sorry to disturb you. 对不起打扰您了。
10、I do apologize for all the trouble. 对于一切不便，我真的很抱歉。
11、Not at all, I’m glad to serve you. 不用谢，很乐意为您服务。
12、Please enjoy your meal (breakfast / lunch /dinner)! 祝您用餐愉快！13、We hope you’ve enjoyed your stay here and have a good journey. 希望您在这儿过得愉快，祝一路顺风。
Part 2 祝福语14、Have a pleasant journey! / Have a great trip! 祝您旅途愉快！15、Congratulations! Congratulations on your promotion! 祝贺您！祝贺您升职！16、I hope you have many wonderful years together. 希望您今年好事连连。
酒店日常英语100句
酒店日常英语1、can I help you ! 我能帮你吗？2、May I come in? 我可以进来吗? Come in, please. 请进。
3、Please don't come in. 请不要进来。
4、Just a moment(a minute),please. 请稍等一下。
5、I'm sorry to disturb you.May I clean the room,sir? 对不起打扰你了，我来打扫一下房间好吗?6、All e in,please.好的，请进来。
7、Please clean it when I am out.我马上要出去，请等一会儿打扫。
8、May I change the water of the the rooms now? 我现在可以换水吗? Yes,please.请换吧。
9、Some of my friends will come and see me this afternoon. Will you please give mesome more hot bottles and tea cups?下午我有几位朋友来访，请给加些热水瓶和茶杯。
10、Well, we'll send tea into the room when the visitors come.好，客人来访我们会端进来的。
11、By the way,is there any mail for me ?顺便一下，有我的邮件吗?12、No.If there is,I'll give it to you in time. 没有。
如果有的话，我会及时给你送来的。
13、Why did you come in without my permission?你为什么没经我允许就进来了?14、I come and make the bed. Shall I do it now or later? 我来做夜床，你看是现在做还是等会儿做?15、Since you have come,you may do it now? 既然来了，现在就做吧。
【知识整理】酒店服务英语100句
100English sentences for hotel service1)How do you do?你好吗？2）Welcome to our hotel.欢迎光临我们酒店。
3）How are you? / How have you been? / How are you going?你好吗？/ 你近来好吗？4）Fine , thanks . /Pretty good, thanks , and you?很好，谢谢。
/相当好，谢谢，你呢？5）My name is Nancy Wang .我叫Nancy .6) May I know you name , please ?请问能告诉我您的名字吗？7) May I know you room number ,please ?请问你的房间号码是多少？8）Would you like to come with me , please ?请跟我来好吗？9）I wish you enjoy your stay at our hotel . /I wish you have a pleasant stay here .希望您在我们酒店住得愉快/ 希望您在这住得开心。
10）May I show you to your room ?我带您去房间好吗？11）Thanks for coming .谢谢光临。
12）Have a good trip .旅途愉快。
13）Hope to see you again .希望下次能再见到您。
14）Happy new year .新年快乐。
15）Merry Christmas .圣诞快乐。
16）Happy Birthday.生日快乐。
17）May I help you ? / Is there anything I can do for you ? / What can I help you ?请问需要帮忙吗？/ 我能为您做点什么吗？/ 有什么我能帮助您的吗？18）Thanks for your help .多谢您的帮忙。
酒店常用英语500句_酒店英语_职业餐饮网
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10) Good –bye.(or bye-bye)再见！
11) Good night.晚安（晚间告别用）
12) Have a good rest.祝您休息好！
13) See you later (tomorrow).
以后（明天）见！
14) Hope to see you again soon.
餐厅常用英语一百句 餐厅英语情景对话 酒店常用英语口语100句 最常有用的英语口语900句 星级酒店英语(初级) 餐厅英语对话(视频)
酒店专用术语（中英文） 酒店前台接待英语 职业经理人翡翠餐饮集团主…大蓉和董事长 …一茶一坐首席执…永和快餐大王 …招聘企业唐山绿叶餐饮 招聘 店长 区总
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酒店前台英语100句
酒店前台英语100句1. Greeting and Introduction•Welcome to our hotel!•Good morning/afternoon/evening, how can I assist you?•How may I help you?•My name is [name], how can I assist you today?•How was your journey?2. Making a Reservation•I would like to make a reservation, please.•Could you please book a room for me?•I would like to book a room for [number of nights].•Do you have any avlable rooms for [date]?•What is your room rate?3. Inquiring about Room Types•What types of rooms do you have avlable?•Can you tell me about your room options?•Do you have any suites avlable?•What amenities are included in the room?•Can you describe the view from the room?4. Checking In•I have a reservation under the name of [name].•I would like to check in, please.•Here is my reservation confirmation number.•Can I see your identification, please?•How long will you be staying with us?5. Room Reassignment or Upgrade•Is it possible to change my room?•Can I request an upgrade?•Is there an extra charge for an upgrade?•Can I see the avlable options before deciding?6. Handling Complnts•I have encountered an issue with my room.•The [facility/equipment] in my room is not working properly.•There is a problem with the cleanliness of my room.•Can you please assist me in resolving this issue?•I would like to speak with the manager.7. Requesting Services•Can you bring some extra towels to my room?•Is it possible to have my room cleaned?•I need assistance with my luggage.•Can you recommend a good restaurant nearby?•Do you provide room service?8. Checking Out•I would like to check out, please.•Can I have a copy of my bill?•Is there any additional charge on my bill?•Can you arrange a taxi for me to the rport?•Thank you for a pleasant stay.9. General Inquiries•What time is breakfast served?•Is there a gym or fitness center in the hotel?•Do you have a swimming pool?•Is there Wi-Fi avlable?•Can you provide me with a map of the local area?10. Farewell•Thank you for choosing our hotel.•Have a safe journey!•We hope to see you agn soon.•Goodbye and take care.•Thank you for staying with us and have a wonderful day!以上是酒店前台英语常用的100个句子。
酒店英语100句
2013年中级英语培训资料汇总1、Are you feeling sick？No，I’m just tired。
你不舒服吗？没有，只是有点累。
2、Did you sleep well？It’s a nice day。
睡得好吗？今天是个好天气。
3、Aren’t you forgetting something？没忘了什么东西吧？It’s already 8:00。
都已经8点了。
4、I am from hotel. I am here to meet you. 我来自酒店，我是来接你的。
My English isn’t good enough。
我的英语不太好。
5、Have you got your lunch box？盒饭带了吗？Don’t forget to lock the door when you leave。
出门的时候，可别忘了锁门。
6、May I have a free city map？能给我一张免费城市地图吗？We’ll contact you when we find it。
我们找到后会跟你联系的。
7、Would you take a picture for us？您能给我们照张相吗？I’ll send the pictures。
我会把照片寄给你的。
8、I’d like the check，please。
请结帐。
I’ll take care of it。
我来付。
9、I’m afraid there is a mistake here。
我觉得这儿算错了。
We’d like to pay separetely。
我们分开付款。
May I have a receipt，please？请开张发票。
10、The room next door is noisy。
隔壁太吵了。
11、The easiest way is to take a taxi。
最好的办法是乘出租车。
12、Could I possibly have another room key？我能再要一把房间钥匙吗？13、Can you keep my valuables？我可以把贵重物品存这儿吗？14、I’d like to reconfirm my flight。
酒店对客服务英语100句
酒店对客服务英语100句1、Room reservation.What can I do for you?订房中心，我能为您做些什么？2、I will check our vacancies for tomorrow.我为您查询一下明天的房间。
3、Sorry,we have no vacancies at this time.对不起，我们现在没有空房间。
4、Which dates do you want to book the room?您想要预订哪天的房间？5、What kind of room would you like?您想要哪种类型的房间？6、What time do you think you’ll be checking in?您什么时候入住呢？7、How many nights will you stay?请问您打算住几个晚上呢？8、How many guests will there be in your party?您一行几位？9、It is in the name of Mr.Charles Green.他是以查尔斯.格林的名义预订的。
10、Could I take your name please?我能记下你的名字吗？11、I’d like to book a single room for August 18 th.我想预订8月18日那天的单人间。
12、I’ll have the room ready for you.我会为您准备好房间的。
13、What’s the rate,please?请问价钱如何？14、We are fully booked on that day.我们那天的预订已经满了。
15、Could you recommend me another hotel?你能帮我推荐另外一家酒店吗？16、What’s your tourist party’s name、请问你们旅行团队名字是什么？17、Can I see your identity card?我能看一下您的身份证吗？18、How long will the guest be staying?客人想住多久呢？19、I’m going to have to take a deposit of ten percent of the total cost.我必须收您总价10%的定金。
酒店英语
酒店收银常用英语1。
Are you checking out today? 您想今天结账吗？2。
I’d like to check out now.我现在想结帐3。
Your name and room number,please?请告诉我您的姓名和房号？4。
Did you sign any bills in the last two hours in our hotel? 您在最后两小时在我们酒店签了单吗？5。
Please wait a moment while I check your bill .您请稍等一下好吗？我在为您核对账单。
6、Here is your bill. 这是您的账单。
7、Would you like to check it ?您想要核对一下吗？8、The total is ……总金额是……9、The figure is all right. 金额是正确的。
10、The service charge of the bill is $20. 这帐单的服务费是20美元。
11.Item 6 is the $560 for your room. 第六项560美元是您的房费。
12。
Down here ,$500. 请看这里，500美元。
13。
How would you like to settle your bill? 请问你的付账方式是什么？14.I’d like to put it in my hotel bill. 请挂房账。
15. I pay cash for it , Here you are . Thank you.付现金，谢谢。
16。
This is you change. 这是找您的零钱。
17。
Here is your receipt. 这是您的收据/发票。
18。
I’ll write out a receipt for you. 我为您开一张发票。
19。
Do you take credit card? 你们这里授理信用卡吗？20。
酒店英语100句
• 请接受我们的歉意。 • 我马上去调查此事。
• 我马上核对一下。 • 先生，有问题吗？ • 对于此事我感到非常抱 歉。 • 可能出了差错。 • 我会让经理处理您这件 事。 • 我可以进来查看一下空 调机吗？
96.I’m very sorry for the inconvenience caused to you. 97.I hope you can understand. 98. Thank you for coming. 99. We look forward to serving you again. 100. We hope you enjoyed staying with us.
81.Would you like to leave a message for him? 82.Would you please tell Mr.Cooper I called? 83.Would you please call again later? 84. He is having a meeting. 85.Thank you for calling. 86.Thank you for telling me, sir. 87. I assure you it won’t happen again.
• 友谊商店就在马路对面。 • 先生，您对我们的服务满意 吗？
• 我很高兴能让您满意。
• 好主意。 • 我赞成。 • 早上好。总经理办公室，有 什么能为您效劳？ • 我想找史密斯先生？
77. Good morning. General
Manager’s office. May I help you?
number?
13. Congratulations! 14. Happy New Year!
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酒店常用英语 100 句1. How do you do?您好。
2. Nice to see you again.很高兴又见到您。
3. Good morning( afternoon, evening),sir/ madam先生，早晨（下午，晚上）好。
4. Just a moment, please.请稍等一下。
5. How are you? Fine, thanks. And you?你好吗？好的，谢谢。
您呢？6. Good-bye./ See you.再见。
7. Not at all.不用谢。
8. I’m sorry.对不起。
9. That’s all right.没关系。
10. Yes, sir. It’s no problem.好的，先生。
这不成问题。
11. May I have your name, please.请问您贵姓？12. Pardon?请您再说一遍好吗？13. This way, please.请这边走。
14. It’s my pleasure.非常高兴为您服务。
15. After you, sir/madam.先生/小姐，您先请。
16. I see.我明白。
17. May I help you?有什么能为您效劳的。
18. Take care!保重。
19. Have a nice trip!旅途愉快！20. Wish you every success!祝您成功！21. Watch your step, sir.走路小心，先生。
22. Will that be all, madam and sir? 就这些吗，夫人，先生？23. Could you please make way, madam?可不可以请您让一下路，夫人。
24. Do you have a reservation, sir?先生，你有预订吗？25. Excuse me for interrupting.请原谅我打断您。
26. Excuse me, sir. May I have your room number? 对不起，先生，您的房间号码。
27. How many persons, please?请问几位？28. Hold on please. I’ll put you through to…请等一下，我给您接通…29. Hope to see you again.希望再次见到您。
30. Is everything to your satisfaction?一切都满意吗？31. Would you like to leave a message?您是否要留言？32. I’m always at your service, sir.我随时为您服务，先生。
33. I hope you enjoy your stay.希望您在这里住得满意。
34. I’m sorry for that. It’s my fault.我对此表示抱歉，那是我的错。
35. I’ll be with you in a moment, sir.我一会就来招呼您，先生。
36. May I take up a few moments of your time?我可以占用您一些时间吗？37. May I check the details for you, please?我能为您核对账单上的详细内容吗?38. Mr…, here is a message for you.先生，这里有一份给您的留言。
39. May I read back the message to see if it is correct? 我把留言念一下，请您听听是否正确。
40. Nice talking with you.和您谈话真令人愉快。
41. Please don’t leave anything behind.请别遗忘您的东西。
42. Please take your time, sir. There’s no hurry.请慢慢来，先生。
不用忙。
43. Sorry to have kept you waiting.很抱歉让您久等了。
44. The same again, sir.和上次一样吗？先生。
45. They aren’t answering.没有人接电话。
46. What do you think of our service?您对我们的服务有什么意见吗？先生。
47. When would be convenient, sir.什么时候比较方便，先生。
48. Thank you for your coming. Please drop in again.谢谢您的光临，有空请再来光顾。
49. I’m sorry to hear that. I hope you are better soon.听到这个我很遗憾，我希望您很快会好起来。
50. Thank you for telling us about it. I’ll look into the matterright away.谢谢您告诉我们。
我马上去处理这件事。
51． Thank you very much .非常感谢！52． Where is the post office ?邮局在哪里？53． Where can I mail the post card /letters ?我在哪里能寄明信片/信件。
54． Where can I buy a film ?我在哪里能买电影票。
55．I’m extremely sorry to hear th at.我感到很难过听到那。
56． Can I tell me the way to the room ,please ?请告诉我去房间怎么走？57． The bellboy will show you to the room ,please ！这位行李生将带你到那个房间！58．It’s on the ground floor .这是一层。
59 . I think it could be better to take a taxi ,sir .先生，我认为乘坐出租车是比较好的。
60. Most taxi driver does not speak English , I t’s help if you have your destination written in Chinese .大部分的出租车司机都不会讲英语，如果用中文写下你的目的地是很有帮助的。
61. When return to the hotel , please show this hotel card to the taxi driver .当你回酒店时，请向出租车司机出示这个酒店的卡片。
62. What time do you serve your breakfast ?什么时间向您提供您的早餐？63. There is a call for you .这儿有您一个电话。
64. I’d like to make a reservation .我想做个预订。
65. What time do you expect to arrive ?您预计什么时间能到达？66. I’m afraid our hotel is fully booked on the date .恐怕那天我们的房间已经被订满了。
67. What’s your flight /train number ,please ?请问你的航班号/火车车次是什么？68．I’ll check our room availabilites。
我们将核对你房间的可用性。
69．May I have the date of your reservation ,please ?请告诉我你的预定日期，好吗？70．How many pieces of luggage do you have ?你有多少件行李？71．I’ll show you to your room ,please .我将带你到你的房间。
72．May I have your departure day ?请告诉我你的离店日期好吗？73．How would you like to make payment ?你愿意以什么方式付款？74 . May I imprint your credit card ?我能刷一下你的信用卡吗？75. There is an outside call for you .这有你的一个外线电话。
76. Could you fill out the laundry form ,and put the laundry in the laundry bag .请填好这个洗衣单，并把衣物放在这个衣物袋子里？77. The room attendant will pick it up .这个房间的服务员会将它拾起来的。
78. Could you place your bags in front of your room by 7:30AM tomorrow morning?请在明天早上7：30分将你的行李放在你的房间前，好吗？79. How many persons are there in your group ?你的团里有多少个人？80. Is this your first visit to China ?你是第一次到中国吗？81. Can I have your morning call time ?请问你的叫醒时间是什么时候？82. Is there any change in the number of your group ?你的团队人员有任何变化吗？83. Ask him to call back on .请让他回电话。
84. Would you like to make a confirmation for your tickets ?你愿意为你的车票做个确认吗？85. I want to buy a flight /train ticket .我想买张飞机票/火车票。
86. I’d like to book a table for two persons in your coffee shop.我想在你们的咖啡厅为两个人订个位子。
87. The room is not ready yet .这个房间还没准备好。
88. I’m sorry .The double room is selling out .很抱歉，这个双人房已经卖出去了。
89. I’m sorry all rooms are fully booked on that day ,but we can put you on our waiting list .If we have any cancellation we will call you .很抱歉，那天所有的房间都已经被预订完了，但是我们会将你放在等候单上，如果我有取消预订的，我们将通知你。