清华大学出版社 人力资源管理(双语)课件chap09(5)

Include: Structured , Unstructured Interview ;
situational interview; behavioral interview; jobrelated interview; stress interview .
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Types of Interviewing
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Types of Interviewing
Selection interview
is a procedure designed to predict future job performance on the basis of an applicants’ oral responses to oral inquiries .
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Chapter 5
Employee Testing and Selection
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Chapter 5 Outline
Why careful selection is important Selection guidelines Basic testing concepts

It usually also involves testing and the management games.
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Typical MAC Exercises
The In-basket Leaderless group discussion Management games Individual presentations Objective tests The interview
Achievement Tests Management Assessment Center (MAC) Structured or Directive Interviews Unstructured or Nondirective Interviews
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Key words
Situational Interview Behavioral Interviews Job-related Interview Stress Interview Background Investigations
Validity Reliability
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Chapter 5 Outline
Types of Tests



Tests of Cognitive Abilities Tests of Motor and Physical Abilities Measuring Personality and Interests Achievement Tests Management Assessment Centers

To measure aptitude for the job.
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Types of Tests
Motor and physical ability
Finger dexterity Manual dexterity Reaction time

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Types of Tests
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Chapter 5 Employee Testing and Selection
Reliability refers to the
consistency of scores obtained by the same person when retested with the identical or equivalent tests.
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Types of Tests
Cognitive test Specific cognitive abilities or aptitude
include inductive and deductive reasoning, verbal comprehension, memory, and numerical ability.
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What You Should Be Able to Do (Cont.)
Interviewing and Types of Interviewing What Can Undermine An Interview’s Usefulness Designing and Conducting the Effective Interview The Procedure of Interview Background Investigation
Structured or directive interview is an interview following a set sequence of questions.
Generally identify questions and acceptable responses that are specified in advance and the responses are rated for appropriateness of content.
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Employee Testing and Selection
Employee testing and selection is the use of various tools and techniques to select the best candidates for the job.
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Chapter 5 Employee Testing and Selection
Selection guidelines
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Chapter 5 Employee Testing and Selection
Validity refers to evidence
that performance on a test is a valid predictor of subsequent performance on the job.
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Types of Tests
Cognitive test
Include tests of general reasoning ability (Intelligence) and tests of special mental abilities like memory and inductive reasoning
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Types of Interviewing
The contents :

Job interest
◆
Current work status Interviewer’s special questions
Work experience ◆ Educational background
Personality and interests

Such as attitude, motivation, and temperament
Achievement Tests measure what a
person has learned.
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Management Assessment Centers
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Chapter 5 Outline




Background Investigations and Reference Checks Pre-employment Information Services The Polygraph and Honesty Testing Graphology Physical Examination Interviewing
Off-job activities
◆
Personal
◆
Self-assessment
Interviewer’s impressions
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Types of Hale Waihona Puke Baidunterviewing
Unstructured or nondirective Interview
An Unstructured conversational–style interview in which the interviewer pursues points of interest as they come up in response to questions.
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Interviewing
Interviewing is a procedure
designed to obtain information from a person through oral responses to oral inquiries.
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Types of Interviewing
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Types of Interviewing
Types of Interviews include: Exit interview: this interview aims at
eliciting information about the job or related matters that might give the employer some insight into what’s right or wrong about the firm.
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Why Careful Selection Is Important
A manager’s performance depends on the performance of subordinates The cost to recruit and hire is high Lay a foundation for the employee’s career planning and development
Management Assessment Center (MAC) is
a simulation in which management candidates are asked to perform realistic tasks (like making presentations) in hypothetical situations and are scored on their performance.
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Types of Tests
Cognitive test

Intelligence Tests are tests of general
intellectual abilities ranging from memory, vocabulary, verbal fluency to numerical ability. (Intelligence quotient )
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What You Should Be Able to Do (Cont.)
Selection Guidelines Why Careful Selection is Important Validity and Reliability Explain what an Assessment Center is Typical MAC Exercises
Types of Interviews include:
Appraisal interview: is a discussion,
following a performance appraisal, in which supervisor and employee discuss the employee’s rating and possible remedial actions.
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Key words
Employee testing and selection Subordinate Career Planning Validity Reliability Cognitive Test Intelligence Tests
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Key words
There is generally have no set format to follow. So the interview can take various direction.